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Issue 02 (2011-01-26)Huawei Proprietary and Confidential
EchoLife HG8240/HG8245/HG8247 GPON Terminal
Service ManualAbout This Document
About This Document
Overview
GPON terminal EchoLife HG8240/HG8245/HG8247 (hereafter referred to as the HG8240/
HG8245/HG8247) is an indoor optical network terminal (ONT) designed for home users and
small office and home office (SOHO) users. This document provides the appearance and
specifications of the HG8240/HG8245/HG8247, and describes its configuration and usage,
which helps you know the HG8240/HG8245/HG8247 quickly.
Product Version
The following table lists the product versions related to this document.
Product Name
EchoLife HG8240/
HG8245/HG8247
Intended Audience
The intended audience of this document is as follows:
lTechnical support engineers
lMaintenance engineers
Conventions
Product Version
V100R002C04&C05
Symbol Conventions
The following symbols may be found in this document. They are defined as follows.
Issue 02 (2011-01-26)Huawei Proprietary and Confidential
Indicates a hazard with a high level of risk which, if not
avoided, can result in death or serious injury.
Indicates a hazard with a medium or low level of risk which,
if not avoided, may result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not
avoided, may cause equipment damage, data loss,
performance degradation, or unexpected results.
Indicates a tip that may help you solve a problem or save your
time.
Provides additional information to emphasize or supplement
important points of the main text.
General Conventions
Convention
Times New RomanMain text is in Times New Roman.
BoldfaceThe first-level, second-level and third-level section titles are in
Courier NewAlarms and prompts are in Courier New, and the contents are
Terminal Display
Command Conventions
Convention
BoldfaceThe keywords of a command are in boldface.
Description
boldface.
separated from the main text by lines at the beginning and the
end.
Information displayed on the screen is in TerminalDisplay. In addition, information that is input by users and
displayed is in Terminal Display.
Description
ItalicCommand parameters are in italics.
[ ]Items (keywords or parameters) in square brackets [ ] are
optional.
{ x | y | ... }Alternative items are grouped in braces and separated by vertical
3.1.1 Principles of the OMCI Protocol............................................................................................................3-2
3.1.2 Setting Up an OMCI Channel................................................................................................................3-2
3.2 Logging In Through the Web Page.................................................................................................................3-3
3.2.1 Data Plan................................................................................................................................................3-3
3.3 Overview of the Web Page..............................................................................................................................3-4
3.3.10 System Tools......................................................................................................................................3-40
4 Service Configuration Examples.............................................................................................4-1
4.1 Introduction to the Configuration Method......................................................................................................4-2
4.2.4 Commissioning Interoperation Between the TR-069 Server and the ONT Through the NMS...........4-32
4.3 XML Configuration Methods........................................................................................................................4-37
4.3.1 Configuring the ONT through Web Page by Uploading the XML Configuration File ......................4-37
4.3.2 Configuring the ONT through NMS by Importing the XML Configuration File................................4-38
4.4 Configuring the Internet Access Service.......................................................................................................4-43
4.4.1 Data Plan..............................................................................................................................................4-44
4.5 Configuring a SIP-based Voice Service........................................................................................................4-59
4.5.1 Data Plan..............................................................................................................................................4-60
4.6 Configuring the H.248-based Voice Service.................................................................................................4-87
4.6.1 Data Plan..............................................................................................................................................4-88
4.7 Configuring the Wi-Fi Access Service........................................................................................................4-112
4.7.1 Data Plan............................................................................................................................................4-113
5 ONT Downstream User Guide................................................................................................5-1
5.1 Using a TV Set................................................................................................................................................5-2
5.2 Using a STB....................................................................................................................................................5-2
5.3 Using a PC.......................................................................................................................................................5-3
5.4 Using a Telephone Set.....................................................................................................................................5-3
5.5 Using a Wi-Fi Laptop......................................................................................................................................5-4
5.6 Using a USB Storage Device..........................................................................................................................5-4
6.1 General Troubleshooting Flowchart and Methods..........................................................................................6-2
6.2 Tools Used for Troubleshooting.....................................................................................................................6-5
6.2.1 Digital Multimeter..................................................................................................................................6-5
6.2.2 Optical Power Meter..............................................................................................................................6-6
6.3 Fault Locating According to the LED Status..................................................................................................6-9
6.3.1 POWER LED Off...................................................................................................................................6-9
6.3.2 PON LED Off.......................................................................................................................................6-10
6.3.3 LOS LED Blinking...............................................................................................................................6-10
6.3.4 LAN LED Off......................................................................................................................................6-10
6.3.5 TEL LED Off.......................................................................................................................................6-10
6.3.6 USB LED Off.......................................................................................................................................6-11
6.3.7 WLAN LED Off...................................................................................................................................6-11
EchoLife HG8240/HG8245/HG8247 GPON Terminal
Service ManualContents
6.3.8 WPS LED Off......................................................................................................................................6-11
6.3.9 CATV LED Off....................................................................................................................................6-11
7.2 Protocols and Standards..................................................................................................................................7-2
8 Acronyms and Abbreviations..................................................................................................8-1
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EchoLife HG8240/HG8245/HG8247 GPON Terminal
Service ManualFigures
Figures
Figure 2-1 Appearance of the HG8240................................................................................................................2-3
Figure 2-2 Appearance of the HG8245................................................................................................................2-3
Figure 2-3 Appearance of the HG8247................................................................................................................2-4
Figure 2-4 Ports on the rear panel of the HG8240...............................................................................................2-4
Figure 2-5 Ports on the side panel of the HG8240...............................................................................................2-5
Figure 2-6 Ports on the rear panel of the HG8245...............................................................................................2-6
Figure 2-7 Ports on the side panel of the HG8245...............................................................................................2-7
Figure 2-8 Ports on the rear panel of the HG8247...............................................................................................2-8
Figure 2-9 Ports on the side panel of the HG8247...............................................................................................2-9
Figure 2-10 LEDs on the HG8240.....................................................................................................................2-10
Figure 2-11 LEDs on the HG8245.....................................................................................................................2-11
Figure 2-12 LEDs on the HG8247.....................................................................................................................2-11
Figure 2-13 Network topology of the HG8240..................................................................................................2-14
Figure 2-14 Network topology of the HG8245..................................................................................................2-14
Figure 2-15 Network topology of the HG8247..................................................................................................2-15
Figure 3-1 WAN Information...............................................................................................................................3-6
Figure 3-2 VoIP Information - SIP.......................................................................................................................3-6
Figure 3-3 VoIP Information - H.248.................................................................................................................. 3-6
Figure 3-5 Eth Port Information...........................................................................................................................3-7
Figure 3-17 IP Filter Configuration....................................................................................................................3-20
Figure 3-18 MAC Filter Configuration..............................................................................................................3-21
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Figure 3-20 DoS Configuration..........................................................................................................................3-23
Figure 3-21 ONT Access Control Configuration...............................................................................................3-23
Figure 3-25 Port Mapping Configuration...........................................................................................................3-26
Figure 3-26 Port Trigger Configuration.............................................................................................................3-28
Figure 3-27 USB Application.............................................................................................................................3-29
Figure 3-47 ONT Authentication.......................................................................................................................3-44
Figure 3-48 Time Setting...................................................................................................................................3-45
Figure 4-3 Configuring an SVLAN....................................................................................................................4-13
Figure 4-4 Adding the SVLAN to an upstream port..........................................................................................4-14
Figure 4-5 Configuring the traffic profile of Internet access service, Wi-Fi service, and TR-069 server management
EchoLife HG8240/HG8245/HG8247 GPON Terminal
Service ManualFigures
Figure 4-8 Configuring the ONT line profile.....................................................................................................4-18
Figure 4-9 Adding a T-CONT............................................................................................................................4-19
Figure 4-10 Adding a GEM port........................................................................................................................4-20
Figure 4-11 Adding a GEM connection.............................................................................................................4-21
Figure 4-12 Configuring the ONT service profile (HG8240/HG8245).............................................................4-22
Figure 4-13 Configuring the ONT service profile (HG8247)............................................................................4-23
Figure 4-14 Configuring the default VLAN ID.................................................................................................4-24
Figure 4-15 Configuring the VLAN switching pair of the UNI port.................................................................4-25
Figure 4-16 Adding an ONT..............................................................................................................................4-26
Figure 4-17 Viewing the ONT status.................................................................................................................4-27
Figure 4-18 Configuring service streams...........................................................................................................4-28
Figure 4-19 Flowchart for commissioning interoperation between the TR-069 server and the ONT through the
Web page.............................................................................................................................................................4-30
Figure 4-20 Configuring the parameters of the WAN interface.........................................................................4-31
Figure 4-21 Configuring the parameters of the TR-069 client...........................................................................4-31
Figure 4-22 Saving the configuration.................................................................................................................4-32
Figure 4-23 Flowchart for commissioning interoperation between the TR-069 server and the ONT through the
Figure 4-24 Creating an ONT VAS profile........................................................................................................4-35
Figure 4-25 Configuring the parameters of the WAN interface.........................................................................4-36
Figure 4-26 Downloading the XML configuration file......................................................................................4-38
Figure 4-27 Exporting the XML configuration file............................................................................................4-39
Figure 4-28 Importing the XML configuration file............................................................................................4-40
Figure 4-29 Creating an ONT VAS profile........................................................................................................4-41
Figure 4-30 Exporting the XML configuration file............................................................................................4-42
Figure 4-31 Importing the XML configuration file............................................................................................4-43
Figure 4-32 Flowchart for configuring the Internet access service through the Web page...............................4-46
Figure 4-33 Flowchart for configuring the Internet access service through the N2000 BMS...........................4-46
Figure 4-34 Flowchart for configuring the L3 Internet access service through the TR-069 server...................4-47
Figure 4-35 Configuring the working mode of a LAN port...............................................................................4-48
Figure 4-36 Configuring the parameters of the WAN interface.........................................................................4-49
Figure 4-37 Saving the configuration.................................................................................................................4-49
Figure 4-38 Querying connection status of L3 Internet access service..............................................................4-50
Figure 4-39 Creating an ONT VAS profile........................................................................................................4-51
Figure 4-40 Configuring the working mode of a LAN port...............................................................................4-52
Figure 4-41 Configuring the parameters of the WAN interface.........................................................................4-53
Figure 4-42 Binding the WAN interface............................................................................................................4-54
Figure 4-43 Configuring the PPPoE user name and password..........................................................................4-55
Figure 4-44 Configuring the working mode of a LAN port...............................................................................4-57
Figure 4-45 Configuring the parameters of the WAN interface.........................................................................4-58
Figure 4-46 Binding a LAN port........................................................................................................................4-59
Figure 4-47 Flowchart for configuring the SIP-based voice service through the Web page.............................4-62
Figure 4-48 Flowchart for configuring the SIP-based voice service through the N2000 BMS.........................4-63
Issue 02 (2011-01-26)Huawei Proprietary and Confidential
Figure 4-49 Flowchart for configuring the SIP-based voice service through the TR-069 server......................4-64
Figure 4-50 Configuring the parameters of the voice WAN interface through the Web page.......................... 4-65
Figure 4-51 Configuring the parameters of the SIP-based voice interface through the Web page....................4-66
Figure 4-52 Configuring the parameters of the SIP-based voice user 2 through the Web page........................4-67
Figure 4-53 Saving the configuration.................................................................................................................4-67
Figure 4-54 Restarting the voice process...........................................................................................................4-68
Figure 4-55 Querying connection status of voice service..................................................................................4-68
Figure 4-56 Querying the registration status of voice user................................................................................ 4-69
Figure 4-57 Creating an ONT VAS profile........................................................................................................4-70
Figure 4-58 Configuring the parameters of the voice WAN interface...............................................................4-71
Figure 4-59 Configuring the voice protocol parameters.................................................................................... 4-72
Figure 4-60 Configuring the SIP service parameters.........................................................................................4-73
Figure 4-61 Configuring the SIP user digitmap.................................................................................................4-74
Figure 4-62 Configuring the voice users............................................................................................................4-75
Figure 4-63 Configuring the telephone number of SIP voice user 1..................................................................4-76
Figure 4-64 Configuring the authentication information of SIP voice user 1....................................................4-77
Figure 4-65 Configuring the telephone number of SIP voice user 2..................................................................4-78
Figure 4-66 Configuring the authentication information of SIP voice user 2....................................................4-79
Figure 4-67 Configuring the parameters of the voice WAN interface...............................................................4-81
Figure 4-68 Configuring the voice protocol parameters.................................................................................... 4-82
Figure 4-69 Configuring the SIP service parameters.........................................................................................4-83
Figure 4-70 Configuring the SIP user digitmap.................................................................................................4-84
Figure 4-71 Configuring the telephone number of SIP voice user 1..................................................................4-85
Figure 4-72 Configuring the password of SIP voice user 1...............................................................................4-86
Figure 4-73 Restarting the voice process...........................................................................................................4-87
Figure 4-74 Flowchart for configuring the H.248-based voice service through the Web page.........................4-90
Figure 4-75 Flowchart for configuring the H.248-based voice service through the N2000 BMS.....................4-91
Figure 4-76 Flowchart for configuring the H.248-based voice service through the TR-069 server..................4-92
Figure 4-77 Configuring the parameters of the voice WAN interface through the Web page.......................... 4-93
Figure 4-78 Configuring the parameters of the H.248-based voice interface through the Web page................4-94
Figure 4-79 Configuring the parameters of the H.248-based voice user through the Web page.......................4-95
Figure 4-80 Saving the configuration.................................................................................................................4-95
Figure 4-81 Restarting the voice process...........................................................................................................4-95
Figure 4-82 Querying connection status of voice service..................................................................................4-96
Figure 4-83 Querying the registration status of voice user................................................................................ 4-96
Figure 4-84 Creating an ONT VAS profile........................................................................................................4-98
Figure 4-85 Configuring the parameters of the voice WAN interface...............................................................4-99
Figure 4-86 Configuring the voice protocol parameters..................................................................................4-100
Figure 4-87 Configuring the MGC parameters................................................................................................4-101
Figure 4-88 Configuring the voice users..........................................................................................................4-102
Figure 4-89 Configuring the MG domain name...............................................................................................4-103
Figure 4-90 Configuring the TID of H.248 voice user 1..................................................................................4-104
EchoLife HG8240/HG8245/HG8247 GPON Terminal
Service ManualFigures
Figure 4-91 Configuring the TID of H.248 voice user 2..................................................................................4-105
Figure 4-92 Configuring the parameters of the voice WAN interface.............................................................4-107
Figure 4-93 Configuring the voice protocol parameters..................................................................................4-108
Figure 4-94 Configuring H.248 service parameters.........................................................................................4-109
Figure 4-95 Configuring the TID of H.248 voice user 1..................................................................................4-110
Figure 4-96 Configuring the TID of H.248 voice user 2..................................................................................4-111
Figure 4-97 Restarting the voice process.........................................................................................................4-112
Figure 4-98 Flowchart for configuring the Wi-Fi access service through the Web page................................4-114
Figure 4-99 Flowchart for configuring the Wi-Fi access service through the TR-069 server.........................4-115
Figure 4-100 Configuring the Wi-Fi parameters..............................................................................................4-116
Figure 4-101 Configuring the parameters of the WAN interface.....................................................................4-117
Figure 4-102 Saving the configuration.............................................................................................................4-117
Figure 4-103 Querying connection status of Wi-Fi access service..................................................................4-118
Figure 4-104 Configuring the Wi-Fi parameters..............................................................................................4-120
Figure 4-105 Configuring the WPA encryption key........................................................................................4-121
Figure 4-106 Configuring the parameters of the WAN interface.....................................................................4-122
Figure 4-107 Binding the SSID........................................................................................................................4-123
Figure 6-1 General troubleshooting flowchart.....................................................................................................6-2
Figure 6-2 Appearance of the PPM-350B optical power meter...........................................................................6-6
Figure 6-3 Measurement points of the optical power in the GPON network.......................................................6-7
Figure 6-4 Measurement interface of the optical power meter............................................................................6-8
Issue 02 (2011-01-26)Huawei Proprietary and Confidential
EchoLife HG8240/HG8245/HG8247 GPON Terminal
Service Manual1 Safety Precautions
1 Safety Precautions
To ensure normal running of the device, read the safety precautions carefully before operating
the device, and comply with the precautions when performing the operations.
Basic Requirements
lKeep the device dry during storage, transportation, and running of the device.
lPrevent the device from colliding with other objects during storage, transportation, and
running of the device.
lInstall the device in strict compliance with the vendor requirements.
lDo not uninstall the device without permission. Contact the specified service center when
a fault occurs on the device.
lNo enterprise or personnel should modify the structure, security design, or performance
design of the device without authorization.
lAbide by local laws and regulations and respect the legal rights of others when using the
device.
Environment Requirements
lInstall the device in a well-ventilated place that is not directly exposed to sunlight.
lKeep the device clean.
lKeep the device away from water sources or wet places.
lDo not place any objects on the device. This is to protect the device from damages, such
as overheat or distortion, which can be caused by such objects.
lLeave a space of at least 10 cm around the device for heat dissipation.
lKeep the device away from heat sources or fire sources, such as electrical heaters and
candles.
lKeep the device away from the electrical appliances with strong magnetic fields or strong
electric fields, such as microwave ovens, refrigerators, and mobile phones.
Instructions for Use
lUse the accessories delivered with the device, or use those recommended by the vendor,
such as the power adapter and battery.
Issue 02 (2011-01-26)Huawei Proprietary and Confidential
lThe power supply voltage of the device must meet the requirements on the input voltage
of the device.
lKeep power plugs clean and dry to avoid electric shocks or any other hazards.
lDry your hands before removing or inserting cables.
lStop the device and switch off the power before removing or inserting cables.
lSwitch off the power and remove all the cables, including the power cable, optical fibers,
and network cables, from the device during periods of lightning activity.
lSwitch off the power and remove the power plug if the device needs to be shut down for a
long time.
lProtect the device from ingress of water or other liquids. If such an accident occurs, switch
off the power immediately and remove all the cables, including the power cable, optical
fibers, and network cables, from the device. Contact the specified service center in the case
of a device failure.
lDo not stamp, pull, drag, or excessively bend the cables because they may get damaged.
Damaged cables can cause a device failure.
lDo not use the cables that are damaged or have deteriorated.
lDo not look directly into the optical port on the device without eye protection. The laser
emitted from the optical port can injure your eyes.
lIn case of any abnormalities, such as smoke, abnormal sound, or odor from the device,
immediately stop the device, switch off the power, and remove all cables, including the
power cable, optical fibers, and network cables, from the device. Contact the specified
service center in the case of a device failure.
lPrevent foreign objects such as metal objects from dropping into the device through the
heat dissipation mesh.
lProtect the outer case of the device from scratches, because the paint that peels off in the
scratched areas can cause device abnormalities. If the paint falls into the device it may cause
short circuits. In addition, peeled-off paint can cause an allergic reaction to the human body.
lEnsure that the device is kept out of the reach of children. Guard against risks such as
children playing with the device or swallowing small parts of the device.
Instructions for Cleaning
lBefore cleaning the device, stop the device from running, switch off the power, and remove
all cables, including the power cable, optical fibers, and network cables, from the device.
When inserting and removing optical fibers, keep the optical fiber connectors clean.
lDo not use cleaning fluid or spray-on detergent to clean the outer case of the device. Use
a soft cloth instead.
Instructions for Environment Protection
lPut the retired device and batteries at the specified recycle place.
lAbide by local laws and regulations to handle packaging materials, run-out batteries and
This topic provides the appearance and describes the ports and LEDs of the HG8240/HG8245/
HG8247.
The HG8240/HG8245/HG8247 is an indoor optical network terminal (ONT) designed for home
users and small office and home office (SOHO) users. Its upper shell adopts the natural heat
dissipation material, and its optical port adopts the dust-proof design with a rubber plug. The
HG8240/HG8245/HG8247 is eye-pleasing and energy-efficient. It can be deployed on a
workbench or mounted on a wall, meeting users' deployment requirements in different scenarios.
By using the gigabit-capable passive optical network (GPON) technology, the HG8240/
HG8245/HG8247 provides a high-speed data channel through a single optical fiber with an
upstream rate of 1.244 Gbit/s and a downstream rate of 2.488 Gbit/s. In this way, you can enjoy
quality high-speed data service, voice service, and video service. In addition, the HG8245 and
HG8247 provide reliable wireless access service, and convenient storage and file sharing
services within a home network.
As an ONT, the HG8240/HG8245/HG8247 provides convenient and efficient remote
management functions. The HG8240/HG8245/HG8247 supports the TR-069 and ONT
Management and Control Interface (OMCI) protocols and manages all home terminals in a
unified manner, thus implementing remote fault diagnosis, service provisioning, and
performance statistics measurement.
EchoLife HG8240/HG8245/HG8247 GPON Terminal
Service Manual
2.1.1 Appearance
This topic provides the appearance of the HG8240/HG8245/HG8247.
2.1.2 Ports
This topic provides the appearance of the ports on the HG8240/HG8245/HG8247 and describes
the functions of the ports.
2.1.3 LEDs
This topic provides the appearance of the LEDs on the HG8240/HG8245/HG8247 and describes
the indications of these LEDs.
2.1.1 Appearance
This topic provides the appearance of the HG8240/HG8245/HG8247.
Figure 2-1, Figure 2-2 and Figure 2-3 show the appearance of the HG8240/HG8245/
EchoLife HG8240/HG8245/HG8247 GPON Terminal
Service Manual2 System Overview
Table 2-1 Descriptions of the ports on the rear panel of the HG8240
Port and ButtonFunction
Indicates the optical port. The optical port is equipped with a
rubber plug and is connected to an optical fiber for upstream
OPTICAL
transmission.
The type of the optical connector connected to the OPTICAL
port is SC/APC.
LAN1-LAN4
TEL1-TEL2
ON/OFF
POWER
Figure 2-5 Ports on the side panel of the HG8240
Indicate auto-sensing 10/100/1000M Base-T Ethernet ports
(RJ-45), used for connecting to PCs or IP set-top boxes (STBs).
Indicate VoIP telephone ports (RJ-11), used for connecting to
the ports on telephone sets.
Indicates the power-on/power-off button, used for powering on
or powering off the device.
Indicates the power port, used for connecting to the power
adapter or backup battery.
Table 2-2 Descriptions of the ports on the side panel of the HG8240
Port and Button
BBU
RESET
Function
Indicates the external backup battery monitoring port, used for
connecting to the backup battery for monitoring the battery.
Indicates the reset button. Press the button for a short time to
reset the device; press the button for a long time (longer than
10s) to restore the device to the default settings and reset the
device.
Ports on the HG8245
Figure 2-6 and Figure 2-7 show the ports on the rear panel and side panel of the HG8245
respectively.
Issue 02 (2011-01-26)Huawei Proprietary and Confidential
EchoLife HG8240/HG8245/HG8247 GPON Terminal
Service Manual2 System Overview
Figure 2-7 Ports on the side panel of the HG8245
Table 2-4 Descriptions of the ports on the side panel of the HG8245
Port and Button
BBU
USB
WLAN
WPSIndicates the WLAN data encryption switch.
RESET
Ports on the HG8247
Function
Indicates the external backup battery monitoring port, used for
connecting to the backup battery for monitoring the battery.
Indicates the USB host port, used for connecting to a USB
storage device.
Indicates the WLAN button, used for enabling or disabling the
WLAN function.
Indicates the reset button. Press the button for a short time to
reset the device; press the button for a long time (longer than
10s) to restore the device to the default settings and reset the
device.
Figure 2-8 and Figure 2-9 show the ports on the rear panel and side panel of the HG8247
respectively.
Issue 02 (2011-01-26)Huawei Proprietary and Confidential