HTC Excalibur Service manual
.
宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
DOC-
REV.
A01
Doc. Title
Service Manual
Service Manual
Page 1 of 56
for Excalibur
UHTC Proprietary
Confidential T reatment Requested
Rev . A01
USep.,28, 2006
HTC Corp.
Engineering Mobility
HTC CONFIDENTIAL
.
宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
DOC-
REV.
A01
Doc. Title
Service Manual
Page 2 of 56
TITLE: Service Manual for Excalibur
REV.
DATE CONTENTS DEP. REVISED
APP
NO.
AX01 2006/09/14 First reversion PSE Edwin Chen PVT1
A01 2006/09/28 First Release PSE Edwin Chen MV
STGE.PER.
´
D
HTC CONFIDENTIAL
.
宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
DOC-
REV.
A01
Doc. Title
Service Manual
Page 3 of 56
Table of Contents
Table of Contents........................................................................................................................................3
1. Introduction..............................................................................................................................................4
2. Product Specification..............................................................................................................................4
3. Labeling Plan...........................................................................................................................................9
4. Inspection Criteria.................................................................................................................................12
5. Unit Disassembly/Assembly Procedure............................................................................................16
6. OS Upgrade Procedure.......................................................................................................................29
7. Function Test Procedure......................................................................................................................34
8. Generic Troubleshooting .....................................................................................................................36
9. Photo for 80H & 99H Level.................................................................................................................40
10. Board Level Repair ............................................................................................................................50
11. Leakage current measurement.........................................................................................................52
12. RF Antenna test spec and criteria....................................................................................................55
HTC CONFIDENTIAL
.
宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
DOC-
REV.
A01
Doc. Title
Service Manual
Page 4 of 56
1. Introduction
• This manual provides the technical information to support the service activities of the Excalibur. This
document contains highly confidential information, so any or all of this document should not be revealed to
any third party.
2. Product Specification
• Platform
Messaging centric Smartphone with integrated QWERTY keyboard, Microsoft Windows Mobile5.0.
• Dimension
111.5 mm(L) x 62.5 mm(W) x 12.6mm(T)
• Processor
TI OMAP 850
• Memory
ROM:128 MB(for programs ad users’ storage)
RAM: 64 MB DDR
• LCD Module
2.4” 320 x 240 dots resolution
64K-colot Transmissive LCD with white LED bacl light
• GSM/E-GPRS Function
Interanl antenna
Quad-band (850/900/1800/1900)
Audio codec: AMR, EFR, FR, HR
SMS (MO, MT), concatenated SMS (640 characters)
Supplement services:
- Call holding/waiting/forwarding
- Call barring
- CLI (Call Line Identity)
- Display own number
- Network selection
- Cell broadcast
- Multi party capability conference call
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
DOC-
REV.
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Doc. Title
Service Manual
- Spool icon
- Phase 2+ unstructured supplementary service data
- Network Lock
EDGE Functionality
- EGPRS class B
- Multi-slot class 10
- PBCCH
- Incremental Redundancy
SIM:
- 1.8V/3V of UICC
- SIM Application Tool Kit release 98 class 3
- Over the Air (OTA) programming
- FDN
- ADN
- SDN
Page 5 of 56
- Security PIN 1 & 2 control
• Keyboard/Button/Switch
Power Key
Send/Hands-free Key
End/Key Lock Key
2 soft Key
Home Key
2 AP keys on QAWERTY
- T-zone or PIE or operator portal(by request)
- Camera (2
Jog bar (including 3 portions)
- Top key – function as Comm. manager
- Middle area – sliding area with up/down and action functions
- Bottom key – function as Back/Cancel key
5 – way navigator
10 – column QWERTY keyboard
• Notification
•
One bi-color LED for UMTS/GSM standby, GSM message, GSM network status,
Notification, and charging status
nd
layer key)
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
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Doc. Title
• Audio
• Camera
• Interface
Service Manual
Two respective (blue and green) LEDs for Bluetooth/Wi-Fi notification
Vibration for notification
Notification by sound and message on the display
Built-in Nicrophone
Receiver
Lound speaker for Hands-Free supported
Full duplex
Audio sampling rate
- 16 – bits with 8KHz, 11KHZ, 22KHZ, 44.1KHz
AMR/AAC/WAV/WMA/MP3 codec
CMOS 1.3MP with fixed lens
Micro-SD
Page 6 of 56
External antenna connector
1.8V/3V SIM card
Mini – USB connector (11 pins)
• Power
Battery
- Removable and chargeable Lithium ion polymer battery, 970mAh
- Charging times: less than 4 hours
Battery life:
- WMA: 12 hours( Magneto test case)
- WMV: 8 hours (Magneto test case)
- Talk time: 3.5~5 hours
- Standby time: 125 ~ 188 hours
AC adaptor
- AC input: 100~ 240V AC, 50/60 HZ
- DC output: 5V and 1A
• Device – to – Device Connectivity Power
Bluetooth
- Complaint with v2.0
- Class 2 transmit power
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
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Doc. Title
Service Manual
- Supported profiles:
○ Generic Access profile
○ Serial Port profile
○ Headset profile
○ Object Push profile
○ Generic Access profile
○ DUN profile
○ Hands-free profile
○ Generic Object Exchange profile
○ HID profile
○ A2DP profile
○ AVRCP profile
○ SIM Access profile
○ Service Discovery profile
- Co-exist with WiFi
Page 7 of 56
• Accessories
AC adapter w/mini-USB plug
Carrying Case
Sync. Cable(mini-USB/USB)
Battery(rechargable adn replaceable)
Stereo wired headset with microphone(11 pn mini-USB)
• MSFT Windows Mobile Applications
Microsoft Outlook Mobile: Message(SMS/E-mail), Contacts, Calendar, Tasks
Microsoft Windows Media Player
Microsoft MSN Message
Microsoft Internet Explorer Mobile
Microsoft ActiveSync
Pictures & Video
Device Management
MSFP Push E-mail
Games
Calculator
Voice Notes
File Manager
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
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Doc. Title
Smart Dialer for QWERTY keyboard as search input
• Value Added Applications
WMP 10 DirectShow plug in to support playing more audio/video format
- Audio decode
○ MP3/AAC/AAC+/VMAS/AMR
- Video Codec
○ MPEG4/H.263/Motion JPG
Camera capture utility
Camcorder
- Frame rate per second
○ min 8 fps encoding for QCIF resolution
- Recoding format
○ H.263 + AMR – NB
○ MPEG4 + AMR – NB
Polyphonic MIDI Ringtone Engine and Plugin
Service Manual
Page 8 of 56
Real Music Tone – MP3/ AAC
MMS with video clip support
Battery(rechargable adn replaceable)
JAVA virtual machine(J2ME, CLDC1.1, MIDP 2.0)
Microsoft Word, Excel, and PPT, and PDF Viewer
Voice Dial on both wired & Bluetooth headset
OMA DRM 1.0/2.0 when available
MMS with video clip support
• Regulatory
R&TTE: EMC/EMI, CEM, Safety
PTCRB
FCC
Microdsoft Windows Mobile version 5.0 logo
BQB (Bluetooth Qualification Body) certification
WiFi certification
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
DOC-
REV.
A01
Doc. Title
Service Manual
3. Labeling Plan
3.1 Agency label-US
HTC P/N: 77H00384-00M
Size: 39.0 X 55.5mm
The brand name is shown on Excalibur
Barcode label
HTC P/N: 77H00395-00M
Size: 23.0X15.6mm
Page 9 of 56
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
DOC-
REV.
A01
Doc. Title
3.2 Agency label-EU
HTC P/N: 77H00384-01M
Size: 39.0 X 55.5mm
Barcode label
HTC P/N: 77H00395-00M
Size: 23.0X15.6mm
Service Manual
Page 10 of 56
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
DOC-
REV.
A01
Doc. Title
Service Manual
3.3 Unit label location explanation
Tamper evident label: 77H00185-00M X 1
Water sensitive label: 77H00203-00M X 1
Page 11 of 56
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
DOC-
REV.
A01
Doc. Title
Service Manual
Page 12 of 56
4. Inspection Criteria
Definition
This document based on the experience of customer’s requirements is designated as HTC internal quality
inspection standard of “Excalibur” series products.
The definition product inspection area: (Main Unit)
a. Class 1: Front view of main unit.
b. Class 2: Except Front view of main unit.
c. Class 3: Inner side of battery cover, area covered by battery cover and stylus.
The definition product inspection area: (Cradle)
a. Class 1: Front view of Crad le.
b. Class 2: T op /Side/Back view of Cradle.
c. Class 3: Bottom view of Cradle.
Description
a. D: Diameter/L: Length/W: Width/N: Number of defects/S: Distance between Defects /H: Height.
b. Viewing distance/time of each su rface is, app roximately: 30 cm/ 5sec per surface.
c. Ambient illumination is to be 700~800lux / (200±20 FL).
d. Inspectors should hold the part 30 degrees from the horizontal plane and rotate the pa rt 30 degrees to the left
and right along the vertical axis. Each side must be considered as a sep arate plane to be inspected.
Main unit Inspection Standard
LCM inspection standard
a. Definition (D：Diameter，W：Width，L：Length)
b. The inclination of LCD must be within the table below/shown in figure 1-1.
Measured the distance between WINCE pattern & Front bezel and catch the maximal to subtract the
minimum distance. The distance couldn’t over 0.4mm.
c. The criteria of location must be followed as figure 1-2 and table shown below.
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
DOC-
REV.
A01
Doc. Title
Service Manual
A
Figure 1-1
Symptom Criteria （MA/MI）
View area /location(Figure 1-2 ) D= 1.41±0.35mm acceptable MI
Product Cosmetic inspection standard
Page 13 of 56
B C
Diaplay Area
Front Bezel
Figure 1-2
a. Unit Mechanical / Cosmetic inspection standard
Symptom Standard Accept N Defect Mode
Scratch
Dent / Sink ;
Inclusion / Dark
dots / Blow hole
Damage the texture surface
Class A
Class B
Class C L≦50 mm, W≦0.5mm N≦2
Damage the texture surface / Peeled Paint / Bubble N≦0 Minor
Class A
Class B
Class C
L≦3mm, W≦0.1mm, S≧30 mm N≦2
L ≦9mm, W≦0.2mm , S≧30 mm N≦2
D≦0.2mm Ignore
0.2mm＜D≦0.5mm N≦2, S≧30mm
D≧0.5mm ≦0
D≦0.2mm Ignore
0.2mm＜D≦0.6mm N≦2, S≧30mm
D≧0.6mm ≦0
D≦0.3mm Ignore
0.3mm＜D≦1mm N≦2, S≧10mm
N≦0
Minor
Minor
D≧1mm ≦0
Bad structure Splits / Short Shot N≦0
Minor
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
DOC-
REV.
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Doc. Title
Service Manual
Page 14 of 56
Burr Sharp Burr that will damage human body N≦0
Printing Letters and symbols not readable or incomplete N≦0
Cosmetic Color differences / Color fade / Uneven paint(By limit sample) N≦0
Gap
Step Step between assembly parts Step≦ 0.3mm
Buttons Buttons jammed / Sink N≦0
LED Sink / Shift N≦0
Stylus Stuck / Unlocked N≦0
Screw Missing / Incorrect assembled and loose fixation N≦0
Battery cover Stuck / Incorrect assembled and loose fixation N≦0
Foreign material Foreign materials such like additional screw, label, etc. N≦0
Gap between Bezel and LCD gap≦ 0.7mm
Gap between Bezel and Housing gap≦ 0.4mm
b. Unit Electrical Function inspection standard
Minor
Minor
Minor
Minor
Minor
Minor
Minor
Minor
Minor
Major
Minor
Minor
Symptom Standard Accept N
LED
Button No reaction / mis-reaction N≦0
Sound No sound, low sound level to speaker spec., intermittently N≦0
Battery
Please refer to Dresden CDIT SIP for detailed electrical function inspections.
Functionality not work properly N≦0
Incorrect color in LED N≦0
Not Chargeable & dischargeable N≦0
Battery load ＜50% N≦0
• Main unit & Cradle inspection standard
a. Main Unit
Charging Model
On Charging Flashing Orange for charging status Major
Charging completely Orange solid for charging completely Major
Alarm or Notification No light Major
Standard Defect Mode
Defect Mode
Major
Major
Major
Major
Major
Major
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
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Doc. Title
b. Cradle
Service Manual
Charging Model
On Charging Orange light Major
Charging completely Green light Major
Standard Defect Mode
Page 15 of 56
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
Revised Date
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Doc. Title
Service Manual
5. Unit Disassembly/Assembly Procedure
Disassembly procedure
Tools needed for Assembling and
Disassembling.
1. Lens Cleaning Tissue.
2. Plastic Stick.
3. Torex Screw Driver T6X40.
4. Philip Screw Driver 000X40.
5. Tweezers.(Suggest to use plastic made)
1 2 3 4 5
Page 16 of 56
Remove the battery cover
Take out battery
HTC CONFIDENTIAL
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宏達國際電子股份有限公司
High Tech Computer, Corp.
Doc. No.
Issued Date 2006/09/28
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Page 17 of 56
Unfasten 2 screws of antenna position and 4
screws on housing as indicator
1. Insert the plastic stick to the gap between
bezel and housing deep inside
2. Move the stick slightly around the device to
unlock the hooks
Follow the indicator to move the stick to release
hooks
HTC CONFIDENTIAL
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