How many SteamVR Base Stations 2.0 can I use in a single setup?40
What things should I consider when installing more than two SteamVR Base Stations 2.0?40
Setting up additional base stations41
What are the minimum and maximum play area when using more than two SteamVR Base Stations 2.0?42
My available space has an irregular shape. Can I still set up more than two SteamVR Base Stations 2.0?42
Can I use an odd number of SteamVR Base Stations 2.0?42
Configuring the base station channels42
How can I check which base stations are currently in use?43
Using the mounting kit43
Cleaning the base stations44
Updating base station firmware via Bluetooth45
What does the status light on the base stations mean?46
What should I do if any of the base stations is not detected?46
Can I use the older version of the base stations together with SteamVR Base Station 2.0?46
Which VIVE hardware are compatible with my base stations?46
Are the base stations covered by warranty if accidentally damaged?47
Controllers
About the VIVE Controllers (2018)48
Charging the controllers49
Turning the controllers on or off49
Pairing the controllers with the headset49
Attaching the lanyards to the controllers49
Updating controller firmware50
What does the status light on the controllers mean?51
What should I do if any of the controllers is not tracked?51
How do I know which of the controllers is not being tracked?51
What can I do if the controller's trackpad is oversensitive?52
What should I do if my controller won't turn on?52
The controller automatically turns off. What should I do?52
My controller won't turn on after I accidentally unplugged it during firmware update. What should I do?53
3Contents
HTC Confidential
For Certification
2019/03/07
Play area
What is the play area?54
Planning your play area54
Choosing the play area54
Setting up VIVE Pro Eye for the first time55
Setting up a standing-only play area56
Setting up a room-scale play area57
Resetting the play area57
Verifying your setup58
After setting up, how do I turn the VIVE system on?58
What is the recommended space for the play area?59
Can I include space occupied by furniture for the play area?59
Will VR apps for seated/standing-only experiences work with room-scale setup?59
How do I resolve download errors during VIVE Setup installation?59
I can't complete the room setup. What should I do?59
Settings
Audio settings60
System Dashboard settings61
VIVEPORT app settings62
Phone notifications63
SteamVR65
Trademarks and copyrights
Index
4About this guide
HTC Confidential
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About this guide
We use the following symbols to indicate useful and important information:
This is a note. It provides detailed information for setup, common questions, and what to do in
specific situations.
This is a tip. It will give you an alternative way to do a particular step or procedure that you may
find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This is a warning. Take note to avoid potential problems or prevent damage to your hardware.
Information contained in this guide may have changed. For the most updated information,
including the latest version of this guide, go to VIVE Enterprise Support.
5Unboxing
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Unboxing
What's inside the box?
Your VIVE Pro Eye comes with the following items, which you'll use to experience immersive VR
environments:
The headset has sensors that are tracked by the base stations.
The sensors on the headset are sensitive. Do not cover or scratch the sensor lenses, including
the proximity sensor.
Front and side
1Headset strap
2Tracking sensor
3Camera lens
4Earphone
5Headset button
6Status light
7Lens distance button
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Back
1Headset cable clip
2Headset cable
3Volume button
4Adjustment dial
5Head pad
6Mic mute button
Bottom and inner
1Nose rest
2Lens distance button
3Mic
4Interpupillary distance (IPD) knob
5Face cushion
6Proximity sensor
7Lenses
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Putting on the VIVE Pro Eye HMD
Before putting on the headset, make sure that you've peeled off the protective film from the
lenses.
1.Loosen the strap by rotating the adjustment dial counter-clockwise, and then detach the
velcro fastener on the top band.
2.Press the headset towards your eyes, and then slide the strap around the back of your
head.
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3.Rotate the adjustment dial clockwise until the headset fits snugly, and then reattach the
velcro fastener on the top band.
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4.Adjust the earphones to a comfortable position over your ear, and then press the
earphones towards your ears until they're properly in place.
5.Make sure that the headset cable passes through the cable clip at the back of the headset,
and is positioned straight down your back.
When taking the headset off, remember to loosen the strap first by rotating the adjustment dial
counter-clockwise.
R
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Adjusting the IPD on the headset
Interpupillary distance (IPD) is the distance between the centers of your pupils. A quick way to get
an estimate is by facing a mirror and holding a millimeter ruler against your brow. Use this
measurement as a guide to adjust the distance between the lenses of the headset so that you'll
have a better viewing experience.
To increase the distance between the lenses, rotate the IPD knob clockwise. To decrease, rotate
the IPD knob counterclockwise.
As you adjust the IPD, you'll see a prompt indicating the current distance between the centers of
the lenses.
L
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Can I wear my prescription glasses while using VIVE Pro Eye?
Most glasses fit inside the headset. If you wear large prescription glasses, adjust the lens
distance to increase the space in the headset.
Make sure that no part of your glasses scratch the headset lenses.
Adjusting the lens distance on the headset
If you wear large prescription glasses or have long eyelashes, you may need to increase the lens
distance further from your face. Only increase this distance as necessary, as the closer the lenses
are to your eyes, the better your field of view will be while wearing the headset.
§ Make sure that no part of your glasses scratch the headset lenses.
§ Do not attempt to adjust the visor without pressing the lens distance button.
Press and hold the lens distance button on the headset, and then pull or push the visor to adjust
the lens farther or closer to your face.
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Replacing the face cushion
You can remove the face cushion to clean it. For more information, see Cleaning the face cushion
on page 27.
1.To remove the face cushion, peel off starting from both ends of the face cushion until it
detaches from the headset.
2.To replace the face cushion, insert the tab on the face cushion into the slot on the headset,
and then align the hook and loop strips.
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Connecting a USB device to the VIVE Pro Eye HMD
You can connect a USB Type-C compatible third-party device to VIVE Pro Eye HMD using a USB
cable.
1.Peel off the face cushion starting from both ends until it detaches from the headset.
2.Carefully pry open the compartment cover from its flap. Pull the cover out to access the
ports on the headset.
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3.Insert the cable connector of the device to the USB Type-C port on the headset.
4.Align and push the tabs of the compartment cover onto their corresponding holes.
5.Replace the face cushion by inserting its tab into the slot on the headset, and then aligning
the hook and loop strips.
6.Connect the other end of the USB cable to the third-party device.
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Removing the headset earphones
If you need to, you can remove the headset earphones.
1.Peel off the side cushions on the strap near the earphones.
2.Use a cross-shaped screwdriver (PH00) to detach the earphone from the strap.
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3.Gently pull each earphone until it detaches from the strap and then set it aside.
4.Replace the cap with the screw you removed earlier.
After detaching the earphones, make sure to put it in a safe place. Do not squeeze or press
down the earphones. When storing, do not put the earphones under a heavy object that
could press or squeeze them down.
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Replacing the headset earphones
You can use your own USB Type-C compatible audio earphones with the VIVE Pro Eye HMD. If you
want to use compatible 3.5mm audio earphones, you'll need a type-C to 3.5mm audio adapter.
1.Remove the headset earphones first, otherwise audio will still come out from it. For details,
see Removing the headset earphones on page 17.
2.Peel off the face cushion starting from both ends until it detaches from the headset.
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3.Carefully pry open the compartment cover from its flap. Pull the cover out to access the
ports on the headset.
4.Insert the cable connector of your earphones on the USB Type-C port.
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5.Align and push the tabs of the compartment cover onto their corresponding holes.
6.Replace the face cushion by inserting its tab into the slot on the headset, and then aligning
the hook and loop strips.
Reattaching the head pad on the headset strap
Always make sure that the head pad is attached to the headset.
1.Hold the headset upside down.
2.Pin the head pad's right-most tab with its corresponding slot on the headset strap.
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