HTC Phone8
Slots with card trays8
nano SIM card9
Storage card10
Charging the battery13
Switching the power on or off13
Need help using your phone?14
Phone setup and transfer
Setting up your new phone for the first time15
Restoring your backup from your online storage15
Transferring content from an Android phone16
Transferring content from an iPhone17
Transferring contacts from your old phone through Bluetooth17
Other ways of getting contacts and other content18
Transferring photos, videos, and music between your phone and computer18
Home screen19
Using Quick Settings19
Getting to know your settings21
Updating your phone's software21
Getting apps from Google Play23
Downloading apps from the web24
Uninstalling an app24
Your first week with your new phone
Basics25
Motion Launch34
Lock screen39
Notifications42
Working with text44
HTC Guide48
Personalizing
More ways to personalize49
Video chat and phone calls
Video chat56
Phone calls58
Messages
Sending a text message (SMS)63
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Sending a multimedia message (MMS)63
Sending a group message64
Resuming a draft message64
Replying to a message64
Forwarding a message65
Moving messages to the secure box65
Blocking unwanted messages66
Copying a text message to the nano SIM card66
Deleting messages and conversations67
Entertainment
HTC Music68
FM Radio72
Power and storage management
Battery73
Phone storage77
File Manager79
Google Drive80
Sync, backup, and reset
Online sync85
Backup86
HTC Sync Manager92
Reset94
People
Your contacts list96
Setting up your profile97
Adding a new contact97
Editing a contact’s information98
Getting in touch with a contact99
Importing or copying contacts99
Merging contact information100
Sending contact information101
Contact groups101
Private contacts102
Calendar and Email
Checking your mail104
Sending an email message105
Reading and replying to an email message105
Managing email messages106
Searching email messages107
Working with Exchange ActiveSync email107
Adding an email account108
What is Smart Sync?109
Viewing the Calendar109
Scheduling or editing an event110
Choosing which calendars to show111
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Sharing an event111
Accepting or declining a meeting invitation112
Dismissing or snoozing event reminders112
Google apps
Google Now113
Google Search115
Google Chrome116
Gmail116
Google Maps116
YouTube119
Turning the data connection on or off129
Managing your data usage129
Wi-Fi connection131
Connecting to VPN132
Using HTC Phone as a Wi-Fi hotspot133
Sharing your phone's Internet connection by USB tethering134
Wireless sharing
Bluetooth135
NFC137
HTC Mini+138
Settings and security
Turning location services on or off141
Airplane mode141
Do not disturb mode142
Scheduling when to turn data connection off143
Automatic screen rotation143
Setting when to turn off the screen144
Screen brightness144
Changing the display font144
Touch sounds and vibration145
Changing the display language145
Accessibility settings145
Turning Magnification gestures on or off146
Installing a digital certificate146
Disabling an app146
Assigning a PIN to a nano SIM card147
Navigating HTC Phone with TalkBack148
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Trademarks and copyrights
Index
Page 6
6About this guide
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About this guide
In this user guide, we use the following symbols to indicate useful and important
information:
This is a note. A note often gives additional information, such as what happens
when you choose to do or not to do a certain action. A note also provides
information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure,
or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain
task or to get a feature to work properly.
This provides safety precaution information, that is, information that you need to be
careful about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
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Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from
your device may still be recoverable by third-party data recovery software.
Even a factory reset may not permanently erase all data from your phone,
including personal information.
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Unboxing
HTC Phone
1. POWER
2. VOLUME
3. microSD™ card slot with eject hole
4. Front camera
5. Proximity sensor
6. IR SENSOR
7. Dual speakers
8. Notification LED
9. nano SIM card slot with eject hole
10. USB connector
11. 3.5mm headset jack
You need a 4G/LTE™ plan to use your operator's 4G/LTE network for voice calls
and data services. Check with your operator for details.
§ If you want to use a case or screen protector, don’t cover and block the proximity
sensor. Purchase a case or screen protector designed for HTC Phone.
§ Avoid connecting third-party headsets or accessories with metallic charms that
dangle near the headset jack. Using these may affect signal reception.
Slots with card trays
With HTC Phone facing up, the nano SIM slot is on the left side and the microSD slot
on the right side. There are trays inside the slots that are used for inserting your cards.
When inserting the eject tool into the tray eject holes to remove the card trays, make
sure not to press on the trays to avoid damaging the eject mechanism inside the slots.
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Also, if you want to use a protective case, make sure to buy a case that's designed for
HTC Phone and that doesn't block the trays.
nano SIM card
HTC Phone uses a nano SIM card.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the
standard nano SIM card may cause the card to not fit properly or damage the card
slot.
Inserting a nano SIM card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject
hole next to the nano SIM card slot.
Use the tray eject tool that came with your phone.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray
out.
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4. Place the nano SIM card (contacts facing down) into the tray.
5. Insert the card tray back into the slot.
Removing a nano SIM card
Make sure to switch off HTC Phone before removing the card.
1. Hold the phone face up and the top panel facing you.
2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject
hole next to the nano SIM card slot.
Use the tray eject tool that came with your phone.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the card tray out, and remove the nano SIM card.
5. Make sure that you insert the empty card tray back into the slot.
Storage card
Use a storage card to store your photos, videos, and music. When you need to free up
phone storage space, you can also move certain apps to the storage card, if the apps
support this feature.
The storage card is optional and sold separately.
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§ Moving apps to the storage card doesn't back up the apps. If you do a factory
reset, your phone loses the apps. You'll need to reinstall them.
§ When you remove the storage card and insert it in another phone, the apps on the
storage card won't be installed automatically to the other phone. You'll need to
reinstall them.
Inserting the microSD card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject
hole next to the microSD card slot.
Use the tray eject tool that came with your phone.
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and place the microSD card (contacts facing
down) into the tray.
5. Insert the microSD card tray back into the slot.
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Unmounting the storage card
When you need to remove the storage card while HTC Phone is on, unmount the
storage card first to prevent corrupting or damaging the files in the storage card.
1. From the Home screen, tap > > Settings > Storage.
2. Tap Unmount SD card.
Removing the microSD card
Make sure to unmount your microSD card before removing it.
1. Hold the phone face up and the top panel facing you.
2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject
hole next to the microSD card slot.
Use the tray eject tool that came with your phone.
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and remove the microSD card.
After removing the microSD card, make sure that you insert the empty microSD card
tray back into the slot.
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Charging the battery
Before you turn on and start using HTC Phone, it is recommended that you charge the
battery.
§ If the battery has been discharged for several days, you may need to charge
HTC Phone for several minutes before powering it on.
§ Use only the adapter and the USB cable that came with HTC Phone to charge the
battery. When the battery power is too low, make sure to use the power adapter
to charge, not the USB cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§ As a safety precaution, the battery may stop charging to avoid overheating.
§ We recommend you check the temperature of the battery while you're charging.
Also, avoid charging the battery in hot environments.
§ When you're using the Internet and charging the battery, HTC Phone may become
warmer. This is normal.
§ To conserve energy, unplug the power adapter from the electrical outlet after you
finish charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC Phone vibrates.
When you turn on HTC Phone for the first time, you’ll need to set it up.
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Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
Need help using your phone?
Check out the friendly walkthroughs and the FAQs in the HTC Help app to learn how
to use your phone.
§ When you see a Tips & Help tile in HTC BlinkFeed™, just tap the tile to know
more about the tip.
§ From the Home screen, tap > > HTC Help.
You can then tap Search help articles & video, and enter what you're looking for.
Or you can tap to browse videos, how-to's, FAQ's and more.
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Phone setup and transfer
Setting up your new phone for the first time
When you switch on your new phone for the first time, you’ll be asked to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the
language. Press and hold two fingers on the screen until you hear a message saying
that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, sign in to your
accounts, set up your screen lock, and more.
There are different options you can choose to set up your new phone:
§ If you have content from another phone that you want to transfer, whether it's
from an Android™ or other phone, select Get content from old phone.
§ If you have a previous phone backup that you want to restore from your online
storage, select Restore from HTC Backup.
To make it easier for you to back up and restore content from HTC Phone to another
HTC phone in the future, select Back up phone daily.
Some features that need to connect to the Internet such as location-based services
and auto-sync of your online accounts may incur extra data fees. To avoid incurring
data fees, disable these features under Settings. For more information on location
services, see Turning location services on or off on page 141.
Restoring your backup from your online
storage
If you used HTC Backup before, you can restore your backup to HTC Phone when you
turn the phone on for the first time or after a factory reset.
Depending on the amount of content, restoring your backup to your phone
through your data connection may incur additional data costs and take a long time.
Using a Wi-Fi® connection is recommended.
1. When you're asked whether you have a Google® Account, sign in to your
account.
2. Use your mobile data or Wi-Fi connection to connect your phone to the
Internet.
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3. If you used your Google login credentials as your HTC Account and your backup
is in Google Drive™, tap Sign in with Google.
If not, tap Remind me later, go to the Transfer or restore screen, and select
Restore from HTC Backup.
4. Follow the onscreen instructions to restore your backup and to continue setting
up your phone.
5. Slide open the Notifications panel to check if there's any notification to finish
setting up your phone.
Free apps from Google Play™ will be restored in the background, and you can track
the progress via a notification in the status bar. To restore paid apps, you need to
download and install them from Google Play.
Your apps will appear on the Apps screen as they are installed. The Apps and Home
screen shortcuts will be reorganized as in your backup after all of your apps have
been installed. You may continue using HTC Phone while apps are being restored.
Transferring content from an Android phone
On your old Android phone, download the HTC Transfer Tool and use it to transfer
your content to your new HTC phone. The types of locally stored content on your old
phone that the tool can transfer include contacts, messages, calendar events, web
bookmarks, music, photos, and videos. Some settings can also be transferred.
§ You need Android version 2.2 or later to use the HTC Transfer Tool on your old
phone.
§ If your old phone has Android version 2.1 or an earlier version, you need to use
Bluetooth® transfer. For details, see Transferring contacts from your old phone
through Bluetooth on page 17.
1. If you're setting up your new HTC phone for the first time, select Get content
from old phone.
Or go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an old HTC Android phone or other Android
phone.
3. Tap Full transfer, and then tap Next.
4. Follow the steps shown on your new phone to download the HTC Transfer Tool
from Google Play to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears
on your new phone before you continue.
If the PIN code doesn't appear, this may mean that your old phone is unable to
connect to your new phone. If this happens, try another transfer method.
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6. On your old phone, choose the types of content you want to transfer, and then
tap Start or Transfer.
7. Wait for the transfer to finish.
8. Tap Done on both phones.
Transferring content from an iPhone
If you have an iPhone, it's fast and easy to transfer your contacts, messages, and other
content when you use HTC Sync Manager.
To find out how, see Transferring iPhone content and apps to your HTC phone on
page 93.
If you only need to migrate your contacts, you can also use Bluetooth transfer. For
details, see Transferring contacts from your old phone through Bluetooth on page
17.
Transferring contacts from your old phone
through Bluetooth
Use Bluetooth to transfer contacts from an iPhone, a phone that has Android version
2.1 (or earlier version), or other types of phones. Depending on the capabilities of your
old phone, you may be able to transfer not only contacts but also other data such as
calendar events and text messages to your new HTC phone.
Use HTC Sync Manager to transfer more types of content from an iPhone.
1. If you're setting up your new HTC phone for the first time, select Get content
from old phone.
Or go to Settings, and then tap Get content from another phone.
2. Choose whether to transfer from an Android phone, iPhone, or other phonetypes. If you chose to transfer from an Android phone, tap Quick transfer.
3. On your old phone, turn Bluetooth on.
4. Follow the onscreen instructions on your old and new phones to pair them and
start the data transfer.
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Other ways of getting contacts and other
content
There are different ways you can individually add contacts and other content to
HTC Phone.
Sync with your
computer
Google AccountGoogle contacts are imported to HTC Phone after you sign in to
Social network
accounts
Microsoft
Exchange
ActiveSync
Phone contactsYou can create contacts locally on HTC Phone, if you don't
nano SIM cardCopy all your nano SIM contacts to HTC Phone.
®
®
Use HTC Sync Manager to sync contacts, documents, playlists,
and more between HTC Phone and your computer running a
Windows® or Mac OS operating system.
You can also use it to transfer your iTunes backup that contains
contacts, messages, and other content from an iPhone from
your computer to HTC Phone.
your Google Account. You can also create more Google
contacts right from HTC Phone.
Log in to your favorite social networks to sync contact
information from them.
HTC Phone syncs your work contacts from the Microsoft
Exchange ActiveSync Server in your workplace.
prefer to store them on your online accounts.
Transferring photos, videos, and music
between your phone and computer
There are two ways you can transfer your media from or to your computer.
§ Connect HTC Phone to your computer. Your computer will recognize it just like
any removable USB drive, and you can copy your media between them.
§ Download and use the HTC Sync Manager software on your computer. You can
set it up to automatically get music, photos, and videos off HTC Phone to your
computer. You can also sync playlists from your computer to the phone.
If you have an iPhone, you can even connect it and transfer camera roll photos
to your computer. Then reconnect HTC Phone and copy them over.
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Home screen
After you've turned on and set up HTC Phone for the first time, you'll see
HTC BlinkFeed.
§ Customize HTC BlinkFeed to show posts from your social networks, headlines
from your favorite news media, and more. For details, see .
§ Swipe left and you’ll discover widget panels for adding your favorite widgets,
apps, and more so they’re just a tap away. If you need more room for your stuff,
you can add more panels. For details, see Personalizing on page 49.
§ You can change the apps on the launch bar at the bottom of the Home screen.
See Launch bar on page 50.
While you're in another screen or app, press to return to the last Home screen
you visited.
Using Quick Settings
In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.
1. Do any of the following:
§ With two fingers, swipe down from the status bar.
§ Swipe down twice from the status bar.
2. To turn a setting on or off, just tap its tile.
3. To change the options for a setting, press and hold its tile. Or tap .
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Customizing Quick Settings
You can remove, replace, or rearrange the tiles in Quick Settings.
1. With two fingers, swipe down from the top of the screen to open Quick
Settings.
2. Tap and do one of the following:
§ In the Quick Settings list, press and hold next to the item you want to
move and drag it to rearrange the list.
§ Under Hidden items, press and hold and drag it up to make it available
in Quick Settings.
There is a limit to the number of tiles that can be shown in Quick Settings. You may
need to remove an existing item to make space for another one. To remove an
item, drag it below Hidden items.
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Getting to know your settings
Want to change the ringtone, set up a Wi-Fi connection, or add your accounts? Do
this and more in Settings.
1. Open Settings either from the Quick Settings panel or the Apps screen.
§ Swipe down from the status bar, and then tap .
§ From the Home screen, tap to switch to the Apps screen, and then tap
Settings.
2. Here are some of the basic settings you can change:
§ Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap
the item itself to configure its settings.
§ Tap Sound & notification to set a ringtone, choose a sound profile, and
configure incoming call sound settings.
§ Tap Personalize to change the wallpaper, add apps and widgets to the
Home screen, and more.
§ Tap Accounts & sync to add and sign in to your different accounts, such as
email, social networks, and more.
§ Tap Security to help secure HTC Phone, for example with a screen lock.
Tap in Settings to quickly find options and settings.
Updating your phone's software
HTC Phone can check and notify you if there’s a new update available. You can also
choose to automatically download updates or manually check if there's an available
update.
Checking your system software version
Before installing a system software update, you can check first what Android and HTC
Sense™ versions you have on your phone.
1. From the Home screen, tap > > Settings > About.
2. Tap Software information.
Enabling automatic updates
You can choose to automatically download and install software updates for HTC or
mobile operator apps.
1. From the Home screen, tap > > Settings > About.
2. Tap Software updates.
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3. To save on data usage, you can choose to update through Wi-Fi only.
4. Choose whether to auto-download system updates, app updates, or both.
App updates are installed automatically. You'll still need to confirm when to
install system software updates.
Installing a software update
When Internet connection is on and there's a new software update available, the
update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select
Update over Wi-Fi only.
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.
After updating, HTC Phone will restart.
Installing an application update
When Internet connection is on and there's an available update for your HTC or
mobile operator apps, the update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the update notification.
The Updates screen opens with the list of application updates to be installed.
2. Tap an item to view its details, and then tap .
3. When you're done reviewing the updates, tap Install. You'll be asked to restart
HTC Phone if needed.
Installing app updates from Google Play
Some HTC apps and third-party apps get updated with improvements and bug fixes
through Google Play. You can manually update apps or set your phone to
automatically download and install app updates when available.
1. From the Home screen, tap > > Play Store.
2. Tap to open the slideout menu.
3. Tap My apps.
You'll see a list of apps installed on your phone.
4. Under Updates, tap an app.
5. Tap Update.
6. Tap Accept.
In Play Store, tap > Settings > Auto-update apps to choose how you want
Google Play to update your apps.
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Checking for updates manually
1. From the Home screen, tap > > Settings > About.
2. Tap Software updates. HTC Phone checks if updates are available.
If you don't have Internet connection, you'll be prompted to turn on mobile data or
connect to a Wi-Fi network. Once connected, tap Check now to check for updates.
Getting apps from Google Play
Google Play is the place to go to find new apps for HTC Phone. Choose from a wide
variety of free and paid apps ranging from productivity apps, entertainment, to
games.
§ A Google Wallet™ payment service is required to purchase a paid app. You will be
asked to confirm method of payment when you purchase an app.
§ The name of the Play Store app may differ depending on your region.
§ The ability to purchase apps varies by region.
Finding and installing an app
When you install apps and use them on HTC Phone, they may require access to your
personal information or access to certain functions or settings. Download and install
only apps that you trust.
Be cautious when downloading apps that have access to functions or a significant
amount of your data on HTC Phone. You’re responsible for the results of using
downloaded apps.
1. From the Home screen, tap > > Play Store.
2. Browse or search for an app.
3. When you find the app that you like, tap it and read its description and user
reviews.
4. To download or purchase the app, tap Install (for free apps) or the price button
(for paid apps).
5. Tap Accept.
Apps sometimes get updated with improvements or bug fixes. To automatically
download updates, after installing the app, tap > Auto-update.
To open the app, go to the Apps screen and tap the app.
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Restoring apps from Google Play
Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore
apps that you previously downloaded.
1. From the Home screen, tap > > Play Store.
2. Tap to open the slideout menu.
3. Tap My apps, swipe to the All tab, and then tap the app you want to restore.
4. Install the app.
For more details, refer to the Google Play help.
Downloading apps from the web
You can download apps directly from websites.
§ Apps downloaded from websites can be from unknown sources. To help protect
HTC Phone and your personal data, we strongly recommend that you only
download from websites you trust.
§ Before you can install the downloaded app, make sure that you've set HTC Phone
to allow installation of third-party apps in Settings > Security > Unknown sources.
1. Open the browser, and then go to the website where you can download the app
you want.
2. Follow the website's download instructions for the app.
After installing the app, make sure to go back to Settings > Security and clear the
Unknown sources option.
Uninstalling an app
If you no longer need an app that you've downloaded and installed, you can uninstall
it.
Most of the preloaded apps cannot be uninstalled.
From the Apps screen, press and hold the app you want to remove, and then drag it
to Uninstall.
If you purchased an app in Play Store, you can uninstall it for a refund within a
limited time. To know more about the refund policy for paid apps, refer to the
Google Play help.
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Your first week with your
new phone
Basics
Onscreen navigation buttons
HTC Phone has onscreen navigation buttons at the bottom of the screen which rotate
when you change the orientation.
Standard navigation buttons
Goes to the previous screen.
Goes to the Home screen.
Shows thumbnails of the most recently used apps.
Fourth navigation button options
Hides the navigation bar.
Puts HTC Phone into sleep mode.
Shows the notification list.
Shows the available Quick Settings.
Swipe up from any of the navigation buttons to access Google search.
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Rearranging the navigation buttons
Right-handed or left-handed? Customize the placement of the navigation buttons to
fit what's most comfortable for you. You can also add a fourth button if you want.
1. With two fingers, swipe down from the top of the screen to open Quick
Settings.
2. Tap > Personalize > Change navigation buttons.
3. Select the fourth navigation button. To have only three navigation buttons,
make sure none of the fourth button options are selected.
4. Rearrange the navigation buttons by dragging
The resulting order from top to bottom in the list will be the corresponding
order from left to right on the navigation bar.
5. Tap Done to save and apply your customization.
Sleep mode
Sleep mode saves battery power by putting HTC Phone into a low power state while
the display is off. It also stops accidental button presses when HTC Phone is in your
bag.
Switching to Sleep mode
To turn off the display and switch to Sleep mode, you can:
§ Briefly press the POWER button.
§ Double-tap the lock screen.
HTC Phone also automatically goes into Sleep mode when it’s left idle for a while. You
can change the time before HTC Phone sleeps by setting the screen timeout. For
details, see Setting when to turn off the screen on page 144.
Waking up from Sleep mode
next to the button names.
§ Press the POWER button.
§ Use Motion Launch™ to wake up and unlock your phone directly to an app or
screen. See What is Motion Launch? on page 34.
Unlocking the screen
Swipe up to unlock the screen.
If you've set up a screen lock, you'll be asked to provide your credentials before
HTC Phone unlocks.
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If you've set an event reminder or an alarm, you can snooze or dismiss the event or
alarm right from the lock screen. Just drag or up.
Motion gestures
Use motion gestures to mute HTC Phone, lower the ring volume, and more.
Lift phone to auto answer a call
To automatically answer an incoming call, lift the phone and look at the screen first to
see who's calling before you hold it to your ear.
You can turn this feature on or off. Go to Settings, tap Call, and then select or clear
Auto answer calls.
Flip to mute
If your phone is facing up when a call comes
in, turn the phone over to mute it.
If you go to Settings and then tap Sound ¬ification > Flip to mute, you can set your
phone to:
Pick up to lower volume
Mute
once
Mute
always
In a business meeting or restaurant, pick
HTC Phone up when a call comes in to
lower the ring volume automatically.
You can turn this feature on or off. Go to
Settings, tap Sound & notification, and
then select or clear Quiet ring on pickup.
Mute only once after flipping the
phone. While the phone is still
facing down, it will ring again
when there are other incoming
calls.
After flipping the phone to mute a
call, keep it always muted while
it's still facing down when there
are other incoming calls.
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Increase ring volume automatically while phone is in your pocket or
bag
Pocket mode makes HTC Phone recognize when your
phone is in your bag or pocket and raise the ring volume
so that you can hear it in noisy environments.
You can turn this feature on or off. Go to Settings, tap
Sound & notification, and then select or clear Pocket
mode.
Rotate HTC Phone for a better view
For many screens, you can
automatically change the screen
orientation from portrait to
landscape by turning HTC Phone
sideways.
When entering text, you can turn
HTC Phone sideways to bring up a
bigger keyboard.
Touch gestures
Use touch gestures to get around the Home screen, open apps, scroll through lists,
and more.
Tap
§ Tap the screen with your finger when you want to select
onscreen items such as application and settings icons, or
press onscreen buttons.
§ After you've scrolled down a long list or screen (in apps such
as Mail and People), tap the status bar to jump straight to
the top of your screen.
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Press and hold
To open the available options for an item (for example, a
contact or link in a webpage), just press and hold the item.
Swipe or slide
Quickly swipe your finger horizontally across the screen to go
to other Home screen panels. Swipe vertically to scroll through
a list, document, and more.
Drag
Press and hold your finger with some pressure before you start
to drag. While dragging, don't release your finger until you
have reached the target position.
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Flick
Press and flick
Flicking the screen is similar to swiping, except that
you need to swipe your finger in light, quicker
strokes, such as when moving right and left on the
Home screen, or flicking through a contacts or
message list.
On the Home screen, you can easily move a widget or
icon from one screen to another.
Press and hold the widget or icon with one finger, and
flick the screen to the new location with another finger.
Slide with two fingers
In some apps, like Gallery, Messages, Mail,
or the web browser, slide two fingers
apart to zoom in when viewing a picture
or text.
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Slide two fingers together to zoom out of the picture or
text.
Two-finger swipe
Swipe down from the status bar using two fingers to access Quick
Settings.
Three-finger swipe
§ Swipe up using three fingers to choose a device
where to share content such as photos, videos, and
music from HTC Phone. You can also share
streaming media from apps such as YouTube®.
§ Swipe down to disconnect from the device.
Media gesture is turned on in Settings by default, which makes the three-finger
gesture work only when sharing content or using HTC apps.
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Three-finger tap
While using the HTC Car app, tap the screen with three fingers
to activate the voice command mode.
This feature may not be available in all languages.
Opening an app
§ Tap an app on the launch bar at the bottom of the Home screen.
§ Tap to go to the Apps screen, and then tap the app you want to use.
§ On the Apps screen, tap , and then enter the name of the app you're looking
for.
Opening an app or folder from the lock screen
On the lock screen, drag an app or folder icon up to unlock the screen and directly go
to the app or folder.
The shortcuts on the lock screen are the same ones on your Home screen's launch
bar. To change the lock screen shortcuts, replace the apps or folders on the launch
bar.
If you've set up another security layer like a screen lock pattern or PIN, you'll be asked
to provide your credentials first before HTC Phone opens the app or folder.
Sharing content
Have something to share, such as a photo or video?
§ In an app, just tap the share icon: or .
§ If you don't see the icon, tap > Share.
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Switching between recently opened apps
When you're multitasking and using different apps on HTC Phone, you can easily
switch between the apps you've recently opened.
Press to see recently-opened apps.
§ To switch back to an app, just tap it.
§ To remove an app from the list, tap or drag it left
or right.
Prefer a different way to view your recent apps? Tap > Settings > Layout, and
then choose between card or grid view.
Refreshing content
In some apps, you can easily refresh content that's synced or downloaded from the
Web with a simple finger gesture.
1. While viewing content such as weather or Mail inbox, scroll to the top of the
screen.
2. Pull down with your finger, and then release to refresh.
Capturing your phone's screen
Want to show off your high game score or write a blog post about HTC Phone
features? It's easy to take a picture of the screen and share it from Gallery.
Press and hold POWER and VOLUME DOWN at the same time.
The image is saved in the Screenshots album in Gallery.
You can also share the image when you see in the status bar. Open the
Notifications panel and tap under the screenshot notification. If you don't see
, slide two fingers apart on the screenshot notification.
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Motion Launch
What is Motion Launch?
Motion Launch is a combination of a motion gesture followed by a finger gesture.
With Motion Launch, you don't have to reach for the POWER button to wake up
HTC Phone. Using a combination of simple gestures, you can wake up to your Home
screen, HTC BlinkFeed, and more.
See the following:
§ Waking up to the lock screen on page 34
§ Waking up and unlocking on page 35
§ Waking up to the Home widget panel on page 35
§ Waking up to HTC BlinkFeed on page 36
§ Auto launching the camera with Motion Launch Snap on page 37
§ Making a call with Quick call on page 37
Turning Motion Launch gestures on or off
Choose the Motion Launch gestures you want on or off in Settings.
1. With two fingers, swipe down from the top of the screen to open Quick
Settings.
2. Tap > Display & gestures or Display, gestures & buttons.
3. Tap Motion Launch gestures.
4. Select the Motion Launch gestures you want.
Waking up to the lock screen
Go from sleep mode to the lock screen without reaching for the POWER button.
If you've set up a screen lock with credentials, you'll be asked to provide your
credentials first before HTC Phone unlocks.
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1. Lift the phone in portrait orientation.
2. Immediately double-tap the screen.
Make sure you're not touching the screen when the phone vibrates.
Waking up and unlocking
Go from sleep mode and unlock HTC Phone to the last screen you were using without
reaching for the POWER button.
If you've set up a screen lock with credentials, you'll be asked to provide your
credentials first before HTC Phone unlocks.
1. Lift the phone in portrait orientation.
2. Immediately swipe up from the bottom half of the screen.
Make sure you're not touching the screen when the phone vibrates.
Waking up to the Home widget panel
Go from sleep mode to the Home widget panel without reaching for the POWER
button.
If you've set up a screen lock with credentials, you'll be asked to provide your
credentials first before HTC Phone unlocks.
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1. Lift the phone in portrait orientation.
2. Immediately swipe left from the right side of the screen.
Make sure you're not touching the screen when the phone vibrates.
Waking up to HTC BlinkFeed
Go from sleep mode to HTC BlinkFeed without reaching for the POWER button.
If you've set up a screen lock with credentials, you'll be asked to provide your
credentials first before HTC Phone unlocks.
1. Lift the phone in portrait orientation.
2. Immediately swipe right from the left side of the screen.
Make sure you're not touching the screen when the phone vibrates.
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Auto launching the camera with Motion Launch Snap
When the screen is off, you can wake up the phone directly to the Camera app.
§ Press and hold the VOLUME UP or VOLUME DOWN button, and then lift the
phone in landscape orientation.
§ Or first lift the phone in landscape orientation, and then press the VOLUME UP
or VOLUME DOWN button right away.
If you've set up a screen lock with credentials, you'll be asked to provide your
credentials when you exit the Camera app.
Making a call with Quick call
When the screen is off and HTC Phone is in sleep mode, easily make a call by just
swiping and using voice commands.
§ This feature may not be available in all languages.
§ Make sure Motion Launch gestures and Quick call are turned on in Settings >
Display & gestures > Motion Launch gestures.
§ If you've set a screen lock with credentials, you'll be asked to provide your
credentials first before you can make the call.
1. Lift the phone in portrait orientation.
2. Immediately swipe down from the top half of the screen.
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3. When you see the microphone icon on the screen, hold the phone close to your
mouth, and then say "Call" and the contact name. For example, say "CallJennifer".
4. You can then do one of the following:
§ If there are several contacts with the same first name, say the full name of
the contact you want to call.
§ If a contact has several phone numbers, you'll see the following:
1.[full name] Home
2.[full name] Mobile
3.[full name] Work
Just say the item number of the one you want to call. For example, say "2"
to call the second one.
Or say the full name and type of phone number as shown on the screen.
For example, say "Jennifer Singer Mobile".
§ If you're asked to confirm, say "Yes" or "No".
§ To cancel the call, say "Cancel".
Bypassing the screen lock for Quick call
If you've set a screen lock with credentials, you can set HTC Phone to skip the security
screen so you can immediately place calls with Quick call.
1. With two fingers, swipe down from the top of the screen to open Quick
Settings.
2. Tap > Display & gestures or Display, gestures & buttons.
3. Tap Motion Launch gestures.
4. Select the Bypass Security screen option.
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Lock screen
Setting a screen lock
Help protect your personal information and help prevent others from using
HTC Phone without your permission.
Choose to set a screen lock pattern, numeric PIN, or other means of securing your
phone. You'll be asked to unlock the screen every time HTC Phone is turned on or
when it’s idle for a certain period of time.
1. From the Home screen, tap > > Settings > Security.
2. Tap Screen lock.
3. Select a screen lock option and set up the screen lock.
4. Tap Lock phone after, then specify the idle time before the screen is locked.
You can also clear Make pattern visible or Make passwords visible if you don’t want
your screen lock to display as you enter it onscreen.
Setting up Smart Lock
Set up your phone to detect your face or another trusted device before you can
unlock the screen.
1. From the Home screen, tap > > Settings > Security.
2. Tap Screen lock, and then select and set up a screen lock.
This will be your backup screen lock method to use in case the phone doesn't
recognize you or a trusted device.
3. On the Security screen, tap Smart Lock.
4. Confirm your screen lock.
5. Tap Trusted face.
6. Follow the onscreen instructions.
7. Tap Lock phone after, and then specify the idle time before the screen is locked.
To help make Smart Lock more reliable and more secure, you can to train HTC Phone
to recognize your face in different situations, such as when you're wearing glasses or
sporting a beard.
Tap Smart Lock, confirm your screen lock, then tap Trusted face > Improve facematching. Follow the onscreen instructions.
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Choosing what notifications to show on the lock screen
Choose the types of notifications to show or hide on the lock screen. You can also
prioritize notifications from your favorite apps.
The app notifications you allow or block will be applied for both the lock screen
and Notifications panel.
1. From the Home screen, tap > > Settings > Sound & notification.
2. Under Notification, tap App notifications.
3. Tap an app, and then choose whether to block or prioritize its notifications.
If you don't want any notifications to show on your lock screen, tap Sound &
notification > When device is locked > Don't show notifications at all.
Hiding sensitive info from the lock screen
For apps that you consider personal, you can choose to show its notifications but hide
the preview content from the lock screen.
§ You must first set a screen lock on your phone.
§ Preview content of a notification may still show in the Notifications panel.
1. From the Home screen, tap > > Settings > Sound & notification.
2. Tap When device is locked > Show all notifications content.
3. Tap App notifications, and then tap an app from the list.
4. Tap the Sensitive On/Off switch to turn it on.
5. Press to return to the Sound & notification screen, and then tap When device
is locked.
6. Tap Hide sensitive notification content.
Hiding the caller from the lock screen
You can prevent the names and photos of incoming callers from appearing on the
lock or security screens.
The caller must be in your private contacts list.
1. From the Home screen, tap > > Settings > Security.
2. Under Lock screen, select Incoming phone calls.
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Changing lock screen shortcuts
To change apps (or other shortcuts) on the lock screen, change the ones on the
launch bar. To find out how, see Launch bar on page 50.
Changing the lock screen wallpaper
Use the home wallpaper, or use any photo you've taken with the camera as the lock
screen wallpaper.
1. From the Home screen, tap > > Settings > Personalize.
2. Tap Lock screen wallpaper.
3. In the pop-up menu, tap Use home screen wallpaper or tap Use custom
wallpaper to select a photo from Gallery.
Turning the lock screen off
Rather not have to unlock your phone every time you wake it up? You can turn the
lock screen off in Settings.
1. From the Home screen, tap > > Settings > Security.
2. Tap Screen lock > No lock screen.
To turn the lock screen on again, in Security settings, tap Screen lock > Lock screen.
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Notifications
Notifications panel
Notification icons inform you of new messages, calendar events, alarms, and activities
in progress such as files downloading.
When you see notification icons, open the Notifications panel to check out details of
the notifications that you've received.
To open the Notifications panel, slide down from the top of the screen.
§ Some notifications allow you to take immediate action. For example, tap a missed
call notification to return the call or reply with a text message.
§ Tap the notification icon on the left to open the corresponding app.
§ To dismiss just one notification in the list, drag it left or right. To dismiss all
notifications and close the Notifications panel, tap .
If you have several notifications, scroll through the list screen to see them all.
You can change which notifications you want to receive in Security settings. See
Choosing what notifications to show on the lock screen on page 40.
Notification LED
The notification LED shows a:
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§ Solid green light when HTC Phone is connected to
the power adapter or a computer and the battery
is fully charged.
§ Flashing green light when you have a pending
notification.
§ Solid orange light when the battery is being
charged.
§ Flashing orange light when the battery level
reaches very low.
Choosing when to flash the notification LED
You can change when to flash and which apps will flash the LED when there are new
notifications.
1. With two fingers, swipe down from the top of the screen to open Quick
Settings.
2. Tap > Sound & notification.
3. Under Notification, tap Flash notifications. Choose whether to always flash the
LED or flash it only when the screen is off.
4. Tap App light notifications. Choose which app notifications you want the LED
to flash for.
In other apps, check their settings to find out if they have an option for flashing the
LED.
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Working with text
Selecting, copying, and pasting text
In HTC apps such as Internet and Mail, you can select and copy text, and then paste or
share it.
1. Press and hold on a word.
2. Drag the start and end anchors to highlight the surrounding text you want to
select.
You can use the magnifier to zoom in while selecting your text. To turn on the
magnifier, go to Settings > Accessibility, and then select the Show magnifier
option. You'll see the magnifier when you press and hold one of the text selection
anchors.
3. After you have selected the text you want to copy, tap .
The selected text is then copied to the clipboard.
4. In a text entry field (for example while composing an email), press and hold at
the point where you want to paste the text.
5. Tap .
To copy the address of a linked webpage in the Internet app, press and hold the
link, and then tap Copy link URL.
Sharing text
1. After you have selected the text you want to share, tap .
2. Choose where to paste and share the selected text, such as in an email message
or social network status update.
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The HTC Sense keyboard
Typing is fast and accurate with the HTC Sense keyboard.
§ Word prediction also saves typing time. As you type, you'll see word
suggestions that you can choose from. You can even add words, phrases, and
shortcuts to the word prediction dictionary. See Entering text with word
prediction on page 46.
§ You can type words by just speaking. See Entering text by speaking on page
48.
§ Turn on the Trace keyboard so you can type words by just sliding your finger
from one letter to another. See Using the Trace keyboard on page 47.
§ Just swipe right to access the numeric and symbol keyboard. Or swipe left to
switch between languages.
§ The keys have secondary numbers, punctuation symbols, or other characters
that you can insert without having to switch to the numeric and symbol
keyboard.
For example, just press and hold a key on the first row to insert a number.
§ Choose from a wide selection of emoji.
§ Show or hide navigational arrow keys on the keyboard. If you enable the arrow
keys in Settings, they'll only appear on the portrait keyboard.
Entering text
The onscreen keyboard becomes available when you tap a text field in an app.
Tap the keys on the onscreen keyboard to enter letters and numbers, as well as
punctuation marks and symbols.
§ Tap to enter an uppercase letter. Tap twice to turn on caps lock.
§ Press and hold keys with gray characters at the top to enter numbers, symbols,
or accented letters. Some keys have multiple characters or accents associated
with them.
§ Swipe right to show number and symbol keys. To return to the main keyboard,
swipe left.
§ Press to close the onscreen keyboard.
To open the keyboard settings, press and hold the comma key if you see above
the key. Or go to Settings > Language & keyboard > HTC Sense Input.
Selecting a keyboard layout
Choose a keyboard layout that suits your typing style.
1. Go to Settings, and then tap Language & keyboard > HTC Sense Input.
2. Tap Keyboard selection > Keyboard types.
3. Select the keyboard layout that you want to use.
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Choosing and switching between keyboard languages
If multiple keyboard languages are available on HTC Phone, you can choose which
languages to enable in the onscreen keyboard.
1. Go to Settings, and then tap Language & keyboard > HTC Sense Input.
2. Tap Keyboard selection, and then choose the languages you want.
To change the keyboard language, do any of the following:
§ Swipe left on the onscreen keyboard (not available if you're using trace
keyboard).
§ Tap the language key, for example, , until you see the keyboard language
you want to use.
§ Press and hold the language key, and then drag your finger to the keyboard
language you want to use.
Entering text with word prediction
Ever started typing something you weren't sure how to spell? With word prediction,
you'll see suggested words displayed just above the keyboard.
Word prediction and next word prediction are enabled by default.
To enter text in word prediction mode, do any of the following:
§ Tap the space bar to insert a highlighted word in the suggestion list.
§ Tap a word from the suggestion list.
§ Tap the arrow next to the suggestion list to see more choices.
In some keyboard languages such as English and Spanish, if you've accidentally
chosen a wrong word from the suggestion list, you can go back and change it by
tapping the word and selecting another suggestion.
Setting a second language for word prediction
You can set the word prediction to be bilingual. As you type, you’ll get word
suggestions in the languages that you’ve selected.
This feature is available only for Latin-based languages.
1. Go to Settings, and then tap Language & keyboard > HTC Sense Input.
2. Tap Keyboard selection > Bilingual prediction, and then choose the language
you want.
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Adding words and phrases to the dictionary
For certain keyboard languages such as English and Spanish, you can add frequentlyused names, acronyms, and even phrases to the word prediction dictionary to easily
find them in the suggestion list.
Type even faster when you create text shortcuts to words and phrases. For example,
instead of typing the English phrase "Talk to you later", save a few keystrokes by
adding the ttyl shortcut. In your message or email, just type "ttyl", and then tap the
spacebar to enter the complete phrase.
This feature is available only for Latin-based languages.
1. Go to Settings, and then tap Language & keyboard > HTC Sense Input.
2. Tap Personal dictionary > .
3. Enter a word or phrase, and then enter its text shortcut. Be sure to remember
this shortcut, including the uppercase and lowercase letters you've typed.
4. Tap OK.
While you're entering text using the Standard keyboard layout, tapping a
suggested word that’s not in the dictionary (usually the first word shown in the
suggestion list) automatically stores it.
Editing or deleting words and phrases in the dictionary
1. Go to Settings, and then tap Language & keyboard > HTC Sense Input.
2. Tap Personal dictionary.
§ To edit a word, phrase, or shortcut, tap the item in the list.
§ To delete items from the dictionary, tap > Delete. Select the words you
want to remove, and then tap Delete.
Using the Trace keyboard
Instead of tapping the keys on the onscreen keyboard, you can "trace" to type words.
This feature is available only for Latin-based languages.
1. Turn on the Trace keyboard in Settings > Language & keyboard > HTC Sense
Input.
2. On the onscreen keyboard, slide your finger from one letter to the next to enter
a word.
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3. Lift your finger when the word is completed.
4. If you want to continue entering text, slide your finger over the letters again to
enter the next word.
If the word that appears after you traced isn't the one you want, you can:
§ Tap a word from the suggestion list.
§ Tap the arrow next to the suggestion list to see more choices.
Entering text by speaking
No time to type? Try speaking the words to enter them.
1. Tap an area where you want to enter text.
2. On the onscreen keyboard, press and hold .
3. When you see the animated microphone button and the words "Speak now",
say the words you want to enter.
To set the voice input language, tap the language bar above the microphone
button. You can choose one or more languages. Available languages may vary.
4. If a word doesn't match what you've spoken and it's underlined, tap the
underlined word to delete it or to see more choices.
5. Enter punctuation marks by saying the name (for example, say "comma").
HTC Guide
Having hardware or connection problems?
Before calling for support, you can first use the HTC Help app to troubleshoot or
perform diagnostics on your phone. This helps you in finding the problem cause, and
in determining whether you can resolve the problem or you need to call for support.
To use the app, tap > HTC Help.
If HTC Help is not preinstalled on your phone, you can download it from
Google Play.
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Personalizing
More ways to personalize
Making HTC Phone truly yours
Make HTC Phone look and sound just the way you want it.
§ Choose a ringtone and other sounds that you like to use. See Ringtones,
notification sounds, and alarms on page 49.
§ Personalize your Home screen with a different wallpaper. See Home wallpaper
on page 50.
§ For the lock screen, you can use the same wallpaper as your Home screen or
choose a different wallpaper. See Changing the lock screen wallpaper on page
41.
§ Change the apps on the launch bar. See Launch bar on page 50.
§ Populate your Home screen with widgets and shortcuts. See Adding Home
screen widgets on page 50 and Adding Home screen shortcuts on page 51.
§ Need another widget panel? See Adding or removing a widget panel on page
52.
§ Set HTC BlinkFeed or a widget panel as your main Home screen. See Changing
your main Home screen on page 53.
§ Organize your apps. See Arranging apps on page 54.
Ringtones, notification sounds, and alarms
1. From the Home screen, tap > > Settings > Personalize.
2. Under Sound, choose different sounds for your ringtone, system notification,
and alarm.
Go to the Messages, Mail, and Calendar apps to choose sounds for new
messages, email, and event reminders respectively.
Want alarms to ring louder but notifications to be more discreet? In Settings, tap
Sound & notification > Volumes and set the volume levels for each sound type.
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Home wallpaper
Choose from the available wallpapers, or use any photo you've taken with the camera.
1. Press and hold an empty space on a widget panel.
2. In the pop-up menu, tap Home screen wallpaper.
3. Choose from where you want to select a wallpaper.
To use a photo you captured with the camera, tap Gallery, choose and crop a
photo, and then tap Done.
Launch bar
The launch bar gives you one-touch access to commonly used apps (and other
shortcuts). You can replace the apps on the launch bar with the ones you often use.
1. Press and hold the app you want to replace, and then drag it out to .
2. Tap to go to the Apps screen.
3. Press and hold an app, and then drag it to the empty slot on the launch bar.
§ You can also group apps on the launch bar into a folder. See Grouping apps on the
widget panel and launch bar on page 54.
§ The apps (or other shortcuts) on the lock screen are the same as the ones on the
launch bar.
Adding Home screen widgets
Widgets make at-a-glance important information and media content easily available.
Choose from a selection of widgets and add the most useful ones to your Home
screen.
1. Press and hold an empty space on a widget panel.
2. In the pop-menu, tap Add apps and widgets.
3. Tap > Widgets.
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4. Scroll through the widgets, or tap to search for a specific widget.
Some widgets are available in different styles and sizes.
5. Press and hold and then drag the widget to a widget panel you want to add it
to.
You can also add widgets that allow you to quickly switch on or off certain settings
such as Wi-Fi and Bluetooth.
Changing the settings of a widget
You can modify basic settings of some widgets (for example, the People widget).
1. Press and hold a widget on your Home screen, and then drag it to .
2. Customize the widget settings.
Resizing a widget
Some widgets can be resized after you've added them to your Home screen.
1. Press and hold a widget on the Home screen, and then release your finger. If a
border appears, that means the widget is resizable.
2. Drag the sides of the border to enlarge or shrink the widget size.
Adding Home screen shortcuts
Place apps you often use on any widget panel of your Home screen. You can also add
shortcuts to frequently used settings, bookmarked webpages, and more.
1. Press and hold an empty space on a widget panel.
2. In the pop-up menu, tap Add apps and widgets.
3. Tap > Apps or Shortcuts.
4. Scroll through the apps or shortcuts, or tap to search for one.
5. Press and hold and then drag an app or a shortcut to a widget panel you want
to add it to.
To add an app from the Apps screen, press and hold the app, and then drag it to a
widget panel.
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Editing Home screen panels
Adding or removing a widget panel
§ You won't be able to add a new widget panel if you've already reached the
maximum limit.
§ HTC BlinkFeed always appears as the first panel (if it's not removed). A widget
panel cannot be added before HTC BlinkFeed.
1. Press and hold an empty space on a widget panel.
2. In the pop-up menu, tap Manage home screen pages.
3. To add a new widget panel, swipe left until you see the icon, and then tap it.
4. To remove a widget panel, swipe left or right until you see the panel, and thentap Remove.
5. When done, press .
Arranging widget panels
A widget panel cannot be moved and inserted before HTC BlinkFeed.
1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize
the Home screen.
2. Press and hold a widget panel thumbnail, and then drag it left or right to the
position that you want.
3. When you're done arranging widget panels, press .
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Moving a widget or icon
You can easily move a widget or icon from one widget panel to another.
1. Press and hold the widget or icon with one finger.
2. With another finger, flick left or right to rotate the screen to another widget
panel.
3. Release the widget or icon.
Removing a widget or icon
1. Press and hold the widget or icon you want to remove, and then drag it to .
2. When the widget or icon turns red, lift your finger.
Changing your main Home screen
Set HTC BlinkFeed or a widget panel as your main Home screen.
1. Press and hold an empty space on a widget panel.
2. In the pop-up menu, tap Manage home screen pages.
3. Swipe left or right until you see the panel that you want to use as your main
Home screen.
4. Tap Set as home.
5. Press .
Pressing from an app will first return you to the last panel you were in. Just
press again to go to your main Home screen.
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Grouping apps on the widget panel and launch bar
1. Press and hold an app, and then drag it over to another app to automatically
create a folder.
2. Tap the folder to open it.
3. Tap the folder window’s title bar, and then enter a new folder name.
4. Add more apps into the folder. Tap , select your apps, and then tap Done.
You can also add shortcuts to settings or information to a folder. Add a shortcut first
to a widget panel, and then drag it over to the folder.
Removing items from a folder
1. On the launch bar or widget panel, tap a folder to open it.
2. Press and hold an app or shortcut in the folder, and then drag it out to .
Arranging apps
On the Apps screen, you can rearrange the apps and change the layout.
1. From HTC BlinkFeed or any widget panel, tap .
2. Tap , and then choose how to arrange apps, such as alphabetically.
If you want to group apps into folders or rearrange them, select Custom.
3. Tap > Grid size to choose whether to display more or fewer apps per page.
Moving apps and folders
1. On the Apps screen, tap > Custom.
2. Tap > Rearrange apps.
3. Press and hold an app or folder, and then do one of the following:
§ Drag the app or folder to another position on the same page. Wait until you
see the occupying icon move away before releasing your finger.
§ Drag the app or folder to the or arrow to move it to another page.
4. When you're done moving apps and folders, tap .
Grouping apps into a folder
1. On the Apps screen, tap > Custom.
2. Tap > Rearrange apps.
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3. Press and hold an app, and then drag it over to another app to automatically
create a folder.
4. To add more apps, drag each app over to the folder.
5. To name the folder, open the folder, tap its title bar, and then enter a folder
name.
6. When done, tap .
Removing apps from a folder
1. On the Apps screen, tap > Custom.
2. Tap > Rearrange apps.
3. Tap the folder to open it.
4. Press and hold an app, and then drag it out to the Apps screen. Wait until you
see the occupying icon move away before releasing your finger.
5. When you're done removing apps, tap .
Hiding or unhiding apps
1. On the Apps screen, tap > Hide/Unhide apps.
2. Select the apps you want to hide, or clear their check boxes to unhide them.
3. Tap Done.
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Video chat and phone calls
Video chat
Face Tracking
While doing a video chat using a third-party video chat app, Face Tracking focuses on
your face and others around you, and tracks faces that are within the camera's angle
of view. Face Tracking can track a maximum of 4 faces.
1. Open your video chat app, and then tap to open the menu.
2. Tap to turn on Face Tracking. As other people around you enter the front
camera's field of vision, each person will appear in a window on the video chat
screen. Your camera will zoom in or out to keep the faces in focus when you
move.
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3. Drag the mini-window anywhere you want.
4. Depending on the video chat app, you can single or double-tap the mini-
window to switch screens with the called participant.
5. Tap again to turn off Face Tracking.
Sharing your phone screen
Want to show off some pics or teach your friend how to use a phone feature? Screen
Share allows you to show your phone screen to the person you're video chatting with.
You need a third-party video chat app to use Screen Share.
1. On the video chat screen, tap > to activate Screen Share.
2. On your phone, go to the screen you want to share and then tap . You can go
to any screen on your phone and the person you're chatting with will see it.
3. While sharing your screen, you can:
§ Tap [INSERT ICON] to draw. Trace your finger across the screen to call out
important parts.
§ Tap to pause screen sharing.
§ Tap to stop screen sharing.
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Phone calls
Making a call with Smart dial
You can either dial a number directly, or use Smart dial to quickly place a call. Smart
dial searches and calls a stored/synced contact or a number from your call history.
1. From the Home screen, tap > > Phone.
2. Enter the phone number or first few letters of the contact’s name to see the top
matching contact.
3. If there are a number of matches found (for example, 8 matches), tap the
number to see all the matches.
4. Tap the contact you want to call.
§ To check other phone numbers associated with the contact, tap beside the
contact name.
§ If the phone number has an extension, tap after connecting to the main line and
then dial the extension number.
Dialing an extension number
To skip voice prompts when dialing an extension number, do one of the following:
§ After dialing the main number, press and hold * . A comma (,) is added to the
number you are dialing. Enter the extension number, and then tap the call
button. You will be connected to the mainline and then to the extension number.
§ After dialing the main number, press and hold # to add a semicolon (;). Enter
the extension number after the semicolon , and then tap the call button. After
connecting to the main line, tap Send to dial the extension number.
You can save phone numbers with an extension in the People app.
Returning a missed call
You'll see the missed call icon in the status bar when you miss a call.
1. Slide the Notifications panel open to check who the caller is.
2. To return the call, tap Call back.
If you have multiple missed calls, tap the missed calls notification to open the Call
History tab.
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Speed dial
Use Speed dial to call a phone number with a single tap.
1. From the Home screen, tap > > Phone.
2. Tap > Speed dial > . You can also press and hold an unassigned key on thedialpad, and then tap Yes.
3. Select a contact from the list.
4. On the Speed dial screen, choose the phone number of the contact to use, and a
speed dial key to assign.
5. Tap Save.
To use Speed dial, press and hold the speed dial number you want to call.
Calling a number in a message, email, or calendar event
When you receive a text message, email, or calendar event that has a phone number
in it, you can just tap the number to place a call.
Making an emergency call
In some regions, you can make emergency calls from HTC Phone even if the nano SIM
card has been blocked or if you don't have one installed.
If you don't have a network signal, you won't be able to make an emergency call.
1. From the Home screen, tap > > Phone.
2. Dial the emergency number for your locale, and then tap Call.
If you've enabled but forgotten your lock password or lock pattern, you can still
make emergency calls by tapping Emergency call on the screen.
Receiving calls
When you receive a phone call from a contact, the Incoming call screen appears.
HTC Phone will automatically adjust the ringtone volume when you use the polite
ringer and pocket mode features.
Answering or rejecting a call
Do one of the following:
§ Tap Answer or Decline.
§ If you've set up a lock screen, drag or upwards.
§ Press the POWER button twice to reject a call.
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Muting the ringing sound without rejecting the call
Do one of the following:
§ Press the VOLUME DOWN or VOLUME UP button.
§ Press the POWER button.
§ Place HTC Phone face down on a level surface.
If Flip to mute option in Sound & notification settings is set to Mute once,
HTC Phone will still ring when there are subsequent incoming calls.
What can I do during a call?
When a call is in progress, you can turn the speakerphone on, place the call on hold,
and more.
Putting a call on hold
To put the call on hold, tap > Hold. The status bar then displays the hold call icon
.
To resume the call, tap > Unhold.
Switching between calls
If you’re already in a call and you accept another call, you can switch between the two
calls.
1. When you receive another call, tap Answer to accept the second call and put
the first call on hold.
2. To switch between the calls, tap the person you want to talk to on the screen.
Turning the speakerphone on or off during a call
To decrease potential damage to your hearing, do not hold HTC Phone to your ear
when the speakerphone is on.
§ On the call screen, tap . The speakerphone icon appears in the status bar.
§ To turn the speakerphone off, tap .
Muting the microphone during a call
On the call screen, tap to toggle between turning the microphone on or off. When
the microphone is turned off, the mute icon appears in the status bar.
Ending a call
Do one of the following to end the call:
§ On the call screen, tap End Call.
§ Slide the Notifications panel open, then tap End Call.
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Setting up a conference call
Conference calling with your friends, family, or co-workers is easy. Make or accept a
call, and then simply dial each subsequent call to add it to the conference.
Make sure that you have conference calling service activated. Contact your mobile
operator for details.
1. Make a call to the first conference call participant.
2. When connected, tap > Add call, and then dial the number of the second
participant. The first participant is put on hold.
3. When connected to the second participant, tap .
4. To add another participant, tap , and then dial the number of the contact.
5. When connected, tap to add the participant to the conference call. Tap
to access options such as ending the call with a participant.
6. To end the conference call, tap End Call.
Call History
Use Call History to check missed calls, your dialed numbers, and received calls.
1. From the Home screen, tap > > Phone.
2. Swipe to view the Call History tab.
3. Do one of the following:
§ Tap a name or number in the list to call.
§ Press and hold a name or number in the list to display the options menu.
§ Tap to display just a particular type of call such as missed calls or
outgoing calls.
Adding a new phone number to your contacts from Call History
1. On the Call History tab, tap next to the new phone number.
2. Choose whether to create a new contact or save the number to an existing
contact.
Clearing the Call History list
1. On the Call History tab, tap > Remove call history.
2. Select the items you want to delete, or tap > Select all.
3. Tap Delete.
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Blocking a caller
When you block a phone number or a contact, all calls from the phone number or
contact will be declined automatically.
On the Call History tab, press and hold the contact or phone number you want to
block, and then tap Block contact.
You can always remove a caller from your blocked list. On the Call History tab, tap
> Blocked contacts. Press and hold a contact, and then tap Unblock contacts.
Switching between silent, vibrate, and normal modes
Do one of the following:
§ To change from silent to normal mode, press the VOLUME UP button.
§ To change from vibrate to normal mode, press the VOLUME UP button twice.
§ Go to Settings, and then tap Sound & notification > Sound profile.
Home dialing
When you're on a trip abroad, it's easy to dial friends and family from home.
Your home country code is automatically added when you call your contacts while
roaming. But when manually entering a phone number to call, you need to enter a plus
(+) sign and country code before the number.
Using a roaming service may incur additional charges. Check with your mobile
operator for rates before using a roaming service.
Changing the default country code for Home dialing
1. From the Home screen, tap > > Settings > Call.
2. Tap Home dialing settings.
3. Select a country, and then tap OK.
Turning off Home dialing
If you prefer to manually enter complete phone numbers to call while roaming, you
can turn off Home dialing.
1. From the Home screen, tap > > Settings > Call.
2. Clear the Home dialing option.
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Messages
Sending a text message (SMS)
1. From the Home screen, tap > > Messages.
2. Tap .
3. Enter a contact name or mobile number in the To field.
4. Tap the area that says Add text, and then enter your message.
5. Tap , or press to save the message as a draft.
§ There is a limit on the number of characters for a single text message (displayed
above ). If you exceed the limit, your text message will be delivered as one but
will be billed as more than one message.
§ Your text message automatically becomes a multimedia message if you enter an
email address as the recipient, attach an item, or compose a very long message.
Sending a multimedia message (MMS)
Before attaching and sending a high-resolution video, compress it first so that the
file size doesn't exceed the message size limit.
1. From the Home screen, tap > > Messages.
2. Tap .
3. Enter a contact name, mobile number, or email address in the To field.
4. Tap the area that says Add text, and then enter your message.
5. Tap , and then choose an attachment type.
6. Select or browse for the item to attach.
7. After adding an attachment, tap to see options for replacing, viewing or
removing your attachment.
8. Tap , or press to save the message as a draft.
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Sending a group message
Group messaging makes it easy to send a message to multiple contacts all at once.
You can choose to send a group SMS or group MMS.
Group MMS may incur extra data fees.
1. From the Home screen, tap > > Messages.
2. Tap .
3. Tap , and then select multiple recipients.
4. To send a group SMS, make sure that Send as individual messages is selected.
Clear this option to send your message as a group MMS.
Group
SMS
Group
MMS
5. Tap the area that says Add text, then enter your message.
6. Tap .
Your message will be sent to the recipients as a text message and
you will be charged by your mobile operator for each message sent.
Replies of your recipients are sorted separately.
Similar to a group chat, sending a group MMS lets your recipients
join the conversation you've started.
HTC Phone also organizes message replies in a single conversation
thread. If this is your first time to send a group MMS, you may need
to enter your mobile phone number.
Resuming a draft message
If you switch to another app or if you receive an incoming call while composing a text
message, the message is automatically saved as a draft.
1. From the Home screen, tap > > Messages.
2. Tap a draft message, and then edit the message.
To see all draft messages in one place, tap , and then tap Filter > Drafts.
3. Tap .
Replying to a message
1. From the Home screen, tap > > Messages.
2. Tap a contact (or phone number) to display the exchange of messages with
that contact.
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3. Tap the area that says Add text, and then enter your message.
4. Tap .
Replying to a contact's other phone number
When a contact has multiple phone numbers stored on HTC Phone, you can select
which phone number to reply to.
Keep in mind that if you don't select another number, your response will be sent to
the phone number that your contact used to send the last message.
1. While viewing the exchange of messages with a contact, tap and select
which phone number you want to reply to.
2. Tap the area that says Add text, then enter your reply message.
3. Tap .
Forwarding a message
1. From the Home screen, tap > > Messages.
2. Tap a contact (or phone number) to view the exchange of messages with that
contact.
3. Tap a message, and then tap Forward.
Moving messages to the secure box
You can move private messages to the secure box. You will need to enter a password
to read these messages.
§ The secure box does not encrypt messages.
§ Messages stored on a nano SIM card cannot be moved to the secure box.
1. From the Home screen, tap > > Messages.
2. Tap a contact (or phone number) to display the exchange of messages with
that contact.
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3. Tap > Move to secure box.
4. Select the messages, and then tap Move.
To move all the messages from a contact, on the Messages screen, press and hold
the contact and tap Move to secure box.
§ To read messages in the secure box, on the Messages screen, tap > Secure.
If it is your first time to use the secure box, set a password.
§ To remove messages or contacts from the secure box, press and hold the
contact (or phone number) and tap Move to general box.
Blocking unwanted messages
Declutter your Messages screen by moving spam messages from contacts to the
block box. If you have blocked a contact, that contact's text or picture messages will
also be in the block box.
§ Open the Messages app, press and hold a contact (or phone number) and tap
Block contact.
§ To block multiple contacts, tap > Block contacts, select the contacts, and tap
Block.
When the contact sends you messages, you will not see them in the Messages screen
or receive notifications and calls.
To read messages in the block box, on the Messages screen, tap > Block.
§ To remove messages or contacts from the block box, press and hold the contact
(or phone number) and tap Unblock.
§ To completely discard future messages from blocked contacts, clear the Save
block message option in the Messages settings.
Copying a text message to the nano SIM card
1. From the Home screen, tap > > Messages.
2. Tap a contact (or phone number) to display the exchange of messages with
that contact.
3. Tap the message, and then tap Copy to SIM. The icon is displayed.
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Deleting messages and conversations
Open the Messages app and do any of the following:
Delete a message Open the conversation thread with a contact, tap the message,
and then tap Delete message.
To delete multiple messages within a conversation, tap > Deletemessages > Delete by selection, and then select the messages to
delete.
Delete a
conversation
In the Messages settings, tap General > Delete old messages to auto delete old
messages.
Preventing a message from being deleted
You can lock a message to prevent it from being deleted even if you delete the other
messages in the conversation.
1. Open the Messages app.
2. Tap a contact (or phone number) to display the exchange of messages with
that contact.
3. Tap the message that you want to lock.
4. Tap Lock message on the options menu. A lock icon is displayed.
Press and hold a contact (or phone number), and then tap Delete.
To delete multiple conversations, tap > Delete threads, and then
select the conversations to delete.
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Entertainment
HTC Music
Listening to music
Enjoy your favorite songs on HTC Phone using the Music app.
When you open the Music app for the first time, you'll be asked if you would like to
automatically download related content, such as album covers and artist photos, to
HTC Phone.
1. From the Home screen, tap > > Music.
2. Swipe to the different tabs to browse by category.
3. Tap a song to play.
4. Tap the onscreen icons to control music playback, repeat songs, and more.
Press and drag your finger across the
progress bar to jump to any part of the
song.
Turn shuffle on or off. (Shuffle is off when
button is gray.)
Cycle through the repeat modes: repeat all
songs, repeat current song, and don’t
repeat.
Play your music on a DLNA® compliant TV
or audio system, HTC Media Link HD, or
stereo Bluetooth device.
Minimize the Now playing screen to
continue browsing your music collection.
When you're listening to music and the screen display turns off, press POWER to
turn the screen back on and control the music playback directly on the Lock
screen.
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Music playlists
Personalize your music experience by creating music playlists. Make a playlist
containing just your favorite songs or create one to match your mood for the day.
You can make as many playlists as you like.
1. From the Home screen, tap > > Music.
2. Swipe to the Playlists tab.
3. Tap , and then enter a playlist name.
4. To add songs, tap beside the title text box, browse your music collection,
and then tap a song to add.
Repeat this step to add more songs.
5. You can also:
Rearrange songsPress and hold next to the song title you want to
move, and then drag it to its new position.
Delete songsSelect the songs you want to remove from the playlist.
Change playlist
name
6. Tap Save.
You'll find newly created playlists on the Music app's Playlists tab.
To edit or delete a playlist you've created, from the Playlists tab, tap a playlist to open
it, and then tap > Edit playlist or Delete.
Adding a song to the queue
While playing a song, you can also browse other tracks stored on HTC Phone. Add a
song or an album to the queue so it plays when the current playlist has finished
playing.
1. While a song is playing, browse for other tracks.
2. Do any of the following:
§ Browse for the album or playlist that you want, press and hold it, and then
tap Add to queue.
§ Browse for an artist or song, and then tap > Add to queue.
Type the new name of the playlist in the title text box.
The songs you've added appear on the Queue tab.
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Updating album covers and artist photos
To save on data usage, you might want to connect to a Wi-Fi network when
updating your album covers and artist photos. In Music settings, select Wi-Fi only.
1. From the Home screen, tap > > Music.
2. Swipe to the Artists or Albums tab.
3. Tap > Update artist photos or Update album art.
If you want HTC Phone to automatically check and update your music collection, tap
on the Music app's main screen, and then tap Settings. Select Album art and Artist
photos.
Setting a song as a ringtone
Pick a song from your Music library and set it as your ringtone or as ringtone for a
favorite contact.
1. From the Home screen, tap > > Music.
2. Play the song that you want to set as a ringtone.
3. Tap > Set as ringtone.
4. Tap Phone ringtone or Contact ringtone.
If you select Contact ringtone, choose the contacts you want to associate the
ringtone with.
Trimming an MP3 ringtone
Use the Music app's ringtone trimmer if you want to set only a part of the song as
ringtone.
1. When you find the song that you want, tap > Set as ringtone > Trim the
ringtone.
2. Drag the trim sliders to the part where you want the ringtone to begin and
end.
For a more precise trimming, tap the left or right arrow buttons. Time markers
indicate where you are on the song.
3. When you're done trimming, tap Set as.
4. Choose whether to set your trimmed song as your Phone ringtone or Contact
ringtone.
You can see your new ringtone in the phone settings. Go to Settings > Sound &
notification > Ringtone.
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Viewing song lyrics
Love a song so much that you want to sing along? HTC Phone gives your music an
extra kick with song lyrics and cool music visualizations.
To save on data usage, connect to a Wi-Fi network when downloading lyrics. In
Music settings, select Wi-Fi only.
1. From the Home screen, tap > > Music.
2. Browse to the song you want to play and tap it.
3. Swipe to the Visualizer tab to view the lyrics. Song lyrics appear onscreen if
content has been successfully downloaded.
Want a different visual for your music? Tap > Scene and select a scene. If you
want the scene to change for every song, select Random.
4. Tap the screen to display the lyrics in full screen.
5. To jump to another part of the song, tap the screen to make the progress bar
appear. Press and drag your finger across the progress bar, or press and hold
or .
Not all languages are supported.
Finding music videos on YouTube
It's easy to find music videos of the song you’re listening to on YouTube.
On the Now playing screen, tap > Search > YouTube.
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FM Radio
Listening to FM Radio
Listen to your favorite radio stations using the FM Radio app.
You need to connect a headset first to the audio jack of HTC Phone to use FM
Radio. FM Radio uses the stereo headset as the FM radio antenna.
1. From the Home screen, tap > > FM Radio.
2. Tap .
The first time you open FM Radio, it scans for local FM stations that you can
listen to.
3. While you're listening to an FM station, you can:
§ Tap or to go to the next or previous station.
§ Drag the slider to tune in to a frequency on the FM band. To fine tune the
radio frequency, tap or .
§ Tap to mark a radio station as a favorite. To see your other favorites and
preset stations, tap .
4. To turn off FM Radio, tap .
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Power and storage
management
Battery
Displaying the battery percentage
You can check the percentage of remaining battery power right from the status bar.
1. From the Home screen, tap > > Settings > Power.
2. Select Show battery level.
Checking battery usage
See a ranking list of apps that are using the battery. You can also see how much and
how long the battery has been used for each app.
1. From the Home screen, tap > > Settings > Power.
2. Tap Battery usage, and then tap an app to check how it's using the battery.
You'll see how much battery power is used by resources such as the CPU for the
app and other use details.
If you see buttons while viewing an app's battery use details, you can tap them to
adjust settings that affect battery usage, stop the app, and more.
Checking battery history
Check how long you've been using HTC Phone since the last charge. You can also see
a chart that shows how long the screen has been on, and how long you've been using
connections like the mobile network or Wi-Fi.
1. From the Home screen, tap > > Settings > Power.
2. Tap History.
3. If you've used HTC Phone for a long time since the last charge, swipe left or
right to scale the graph that details battery usage over time.
You can also slide two fingers together or apart to scale the graph.
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Using power saver mode
Power saver mode helps to increase battery life. It reduces the usage of phone
features that drain the battery such as the display and data connection.
1. From the Home screen, tap > > Settings > Power.
2. Tap the Power saver On/Off switch to turn power saver mode on or off.
If you want to choose which phone features to conserve power for, tap Power
saver.
If power saver mode's Data connection option is selected, HTC Phone
automatically disconnects from the mobile network after 15 minutes when the
screen is off and the data connection is idle (no download activity, streaming, or
data usage). It reconnects and then disconnects periodically when the data
connection is idle to save battery power.
Keep in mind though that the Sleep mode option for the data connection in
Settings > Power, when enabled, overrides power saver mode.
Extreme power saving mode
In times when you don't need to use much of your phone, turn Extreme power saving
mode on to extend battery life longer. In this mode, standby time can last longer than
usual, and you can only use the most basic functions such as phone calls, text
messaging, and email.
1. From the Home screen, tap > > Settings > Power.
2. Tap the Extreme power saving mode On/Off switch to turn extreme power
saving mode on or off.
If you want to set when to automatically switch this mode on, tap Extreme
power saving mode and select a battery level.
Tips for extending battery life
How long the battery can last before it needs recharging depends on how you use
HTC Phone. HTC Phone power management helps to increase battery life.
If you like more control by tweaking settings on your own, try out some of these
battery saving tips.
Check your battery usage
Monitoring your battery usage helps you identify what's using the most power so you
can choose what to do about it. For details, see Checking battery usage on page 73.
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Manage your connections
§ Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when not
in use.
§ Turn GPS on only when a precise location is needed, such as while using
navigation or location-based apps. See Turning location services on or off on
page 141.
§ If the Sleep mode option in Settings > Power is enabled, at low peak times, your
phone will turn off the data connection after the screen has been off for 15
minutes and there's no network activity (no downloads, streaming, or data
usage). The data connection resumes when you switch the screen back on.
§ Turn on Airplane mode when you don't need any wireless connections and you
don't want to receive calls or messages.
Manage your display
Lowering the brightness, letting the display sleep when not in use, and keeping it
simple helps save battery power.
§ Use automatic brightness (the default), or manually lower the brightness.
§ Set the screen timeout to a shorter time.
§ Don't use a live wallpaper for your Home screen. Animation effects are nice to
show off to other people but they drain your battery.
Changing your wallpaper to a plain, black background can also help a little. The
less color is displayed, the less battery is used.
For more details, see Settings and security on page 141 and Personalizing on page
49.
Manage your apps
§ Install the latest software and application updates. Updates sometimes include
battery performance improvements.
§ Uninstall or disable apps that you never use.
Many apps run processes or sync data in the background even when you're not
using them. If there are apps that you don't need anymore, uninstall them.
If an app came preloaded and can't be uninstalled, disabling the app can still
prevent it from continuously running or syncing data. See Disabling an app on
page 146.
Limit background data and sync
Background data and sync can use a lot of battery power if you have many apps
syncing data in the background. It’s recommended not to let apps sync data too
often. Determine which apps can be set with longer sync times, or sync manually.
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§ In Settings, tap Accounts & sync and check what types of data are being synced
in your online accounts. When the battery is starting to run low, temporarily
disable syncing some data.
§ If you have many email accounts, consider prolonging the sync time of some
accounts.
In the Mail app, select an account, tap > Settings > Sync, Send & Receive, and
then adjust the settings under Sync schedule.
§ When you’re not traveling from one place to another, sync weather updates of
only your current location, rather than in all of your named cities. Open the
Weather app, and then tap to edit and remove unneeded cities.
§ Choose widgets wisely.
Some widgets constantly sync data. Consider removing the ones that are not
important from your Home screen.
§ In Play Store, tap > Settings, and then clear Add icon to Home screen to
avoid automatically adding Home screen app shortcuts whenever you've
installed new apps. Also tap Auto-update apps > Do not auto-update apps if
you're fine with updating apps from Play Store manually.
Other tips
To squeeze in a little bit more battery power, try these tips:
§ Tone down the ringtone and media volume.
§ Minimize the use of vibration or sound feedback. In Settings, tap Sound &
notification and choose which ones you don't need and can disable.
§ Check your apps’ settings as you may find more options to optimize the battery.
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Phone storage
Types of storage
Want to know what types of storage you can use for your apps, data, and files?
HTC Phone has these storage types:
Phone
storage
Storage
card
USB
storage
§ Moving apps to the storage card doesn't back up the apps. If you do a factory
reset, your phone loses the apps. You'll need to reinstall them.
§ When you remove the storage card and insert it in another phone, the apps on the
storage card won't be installed automatically to the other phone. You'll need to
reinstall them.
This storage combines both the internal storage, where apps, email, data,
and text messages are stored, and the file storage, where photos, videos,
and music files are kept.
If you are running out of phone storage, see Making more storage space
on page 78 for some tips on how to free up space.
Use a storage card for storing more files. You can also set some apps to
store data or files directly to the card.
When you plug in an external USB storage device (such as a USB flash
drive or an SD card reader), you can view photos and videos stored on
the device right from Gallery and play songs stored on the device in
Music. You can also open PDFs and edit Office documents.
You need a special cable to connect HTC Phone and a USB storage
device. HTC Phone supports USB storage devices (except portable hard
drives) up to 64 GB.
Copying files to or from HTC Phone
You can copy your music, photos, and other files to HTC Phone.
Save and close your files before copying them from your computer to HTC Phone,
or vice versa.
1. Connect HTC Phone to the computer using the supplied USB cable. You'll see
options for viewing or importing files on the computer screen.
2. Choose to view files.
3. Copy the files from your computer to HTC Phone, or vice versa.
4. After copying the files, disconnect HTC Phone from the computer.
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Making more storage space
As you use HTC Phone, you'll accumulate data and fill its storage capacity over time.
Here are some tips on how to increase storage space.
Run the storage wizard
Free up space in the storage by uninstalling apps and deleting files you no longer
want to keep. In Settings, tap Storage > Make more space.
Manage photos and videos
§ After taking continuous camera shots, keep only the best shot. Discard the rest,
if you don't need them.
§ After editing a photo or trimming a video, the original file is kept. Delete original
files or move them elsewhere, such as to your computer.
§ If you're only sending videos through MMS, use a lower resolution. Hi-res video
takes up more space. In Camera settings, tap Video Quality to change the
resolution.
Remove unused themes
Themes can quickly consume up storage space because themes can include images,
sounds and icons. Remove themes you're not using. See .
Back up data and files
Keep only the most recent data in your apps and files that you often need to use. You
can back up your other data and files. For some tips, see Ways of backing up files,
data, and settings on page 86.
Disable some apps
See Disabling an app on page 146.
Move some apps to the storage card
Some third-party apps can be moved from the phone storage to the storage card. Go
to Settings > Apps > On SD card to see which apps can be moved. To move, tap an
app, and then tap Move.
§ Moving apps to the storage card doesn't back up the apps. If you do a factory
reset, your phone loses the apps. You'll need to reinstall them.
§ When you remove the storage card and insert it in another phone, the apps on the
storage card won't be installed automatically to the other phone. You'll need to
reinstall them.
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File Manager
About File Manager
Use the File Manager app to browse and organize your files and folders on your
phone storage and storage card.
You can also browse for files and folders on your external USB storage device when
you have it connected to your phone. For details, see Types of storage on page 77.
Switching between storage types
1. From the Home screen, tap > > File Manager.
2. Swipe left or right to switch to a file storage where you want to browse or
organize your files.
Searching for files
1. In File Manager, tap .
2. In the search box, enter a few characters of the filename. Matching filenames
from the root and subfolders are then displayed.
3. Tap a file to open it.
Sorting your files
1. In File Manager, tap > Sort.
2. Choose how you want to sort your files and folders.
Copying or moving files
1. In File Manager, browse for the file or folder.
2. Select items to copy or move.
3. Tap Copy or Move to.
4. Press , and then browse for the folder where you want to copy or move the
files.
Or tap > Create folder to create a new folder.
5. Tap Paste.
Favoriting files
1. In File Manager, browse for the file or folder.
2. Select items to favorite.
3. Tap .
To remove an item from the Favorites tab, select the item and tap Remove from
favorites.
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Deleting files or folders
1. In File Manager, browse for the file or folder.
2. Select items to delete.
3. Tap Delete.
Google Drive
Using Google Drive on HTC Phone
Store your photos, documents, and other files on Google Drive to access them on
HTC Phone, your computer, and your other mobile devices.
On HTC Phone, just use your Google Account to sign in to your Google Drive storage.
You can then:
§ Use Gallery to upload your captured photos to Google Drive.
§ Share a link to your Google Drive files by email.
§ View and edit Office documents that are stored in Google Drive. After creating
new Office documents, you can also save them to Google Drive.
§ View PDFs that are stored in Google Drive. You can also export Office
documents as PDFs to Google Drive.
§ Check your available Google Drive storage space in Settings.
§ Back up HTC Phone to Google Drive, so you can easily restore your backup to
another HTC phone next time.
§ Use the Google Drive app to manage your online storage.
Uploading files requires you have the Drive app installed on HTC Phone. If this app
is not preloaded, you can download and install it from Google Play.
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Activating your free Google Drive storage
Use up to 115GB of free Google Drive storage. In addition to the default storage that
you get from Google Drive, HTC Phone features an additional 100GB of online storage
free for two years. Sign in to your Google Account on HTC Phone—and not from your
computer or other non-HTC phones—to claim this offer.
1. From the Home screen, tap > > Drive.
2. If this is your first time to open the Drive app, walk through the product tour
until you see the additional storage offer.
If you've opened this app before and currently don't see the screen for
redeeming the offer, tap > Product Tour to walk through the product tour.
3. On the screen that shows the additional storage offer, tap Redeem.
Or to claim the offer at a later time, tap Offer Details and check up to when you
can redeem the offer.
§ If the Drive app is not preloaded on your phone, download it from Google Play.
§ Additional terms and requirements may apply, including a subscription fee, after
your two-year trial expires. For details, refer to the terms and conditions on the
Google Drive support site at support.google.com/drive/?p=drive_offers_htc.
§ The Drive app is owned by Google and is not provided by or associated with HTC
Corporation.
Checking your Google Drive storage space
In Settings, you can check your available Google Drive storage space.
Before your Google Drive storage info appears in Settings, you need to access your
Google Drive from an HTC app first. For example, use the Mail app to share a link to
your Google Drive file.
From the Home screen, tap > > Settings > Storage. Under Online storage, you'll
see your Google Drive storage space.
You can also check your online storage space in the Drive app. Tap , and you'll see
your storage space on the slideout menu.
From time to time, check back on how much online storage space you still have
before you upload more content.
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Uploading your photos and videos to Google Drive
Use Gallery to upload your photos and videos to Google Drive.
1. On the Gallery app’s main screen, swipe to the Timeline, Albums, or Locations
tab.
2. Tap an album or event that contains the photos and videos you want to upload.
3. Tap .
4. From the selection menu, tap Drive.
5. Select the photos and videos you want to upload, and then tap Next.
6. Choose or create a folder in Google Drive.
7. Tap Save to upload.
Sharing links to documents or files in Google Drive
No more attaching large files to your email. Using the Mail app, you can easily share
links to documents or other files in your Google Drive by email.
1. From the Home screen, tap > > Mail.
2. If you have several email accounts, switch to an email account you want to use.
3. Create a new email message and fill in your recipients, or reply to an email.
4. Tap .
5. Tap Document, and then choose whether to share PDFs or Office documents.
Or tap File to choose any file type.
6. On the HTC files screen, tap Drive.
If you don't see this screen, press first.
7. In your Google Drive storage, open the folder that contains the files that you
want.
8. Select the files you want to share, and then tap OK.
You'll then see the links to your selected files added to your email message.
9. Tap to send your email.
Shared links are not accessible by your recipients automatically. Once your recipients
receive the link, they can request access, and then you'll receive an email that notifies
you to give them access. Or, before sharing, you can first use the Drive app to add the
recipients you will share your Google Drive link with.
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Giving people access through the Drive app
Using the Drive app, add the people you want to share your Google Drive link with.
You can also set permissions, such as to let the recipients view, edit, or comment on
your shared content.
1. From the Home screen, tap > > Drive.
2. Tap next to a file or a folder, depending on which one you will share.
3. Tap .
4. Enter the first few characters of the name or email address from your Google
contacts, and then select one from the matching results.
Repeat this step to add more people.
5. Choose whether to allow recipients to:
§ View or edit a folder.
§ View, edit, or comment on a file.
6. Tap Add.
Working with documents that are stored in Google Drive
With Polaris™Office 5, view PDFs and edit Office documents that are stored in your
Google Drive. You can also create Office documents in this app, save them to
Google Drive, and even export them as PDFs to Google Drive.
1. From the Home screen, tap > > Polaris Office.
2. Tap to see your documents by file type.
Documents listed under your Google Account are the files that are stored in
your Google Drive storage. If necessary, tap next to your account to see the
file list.
3. Tap a PDF document to view it, or tap an Office document to edit it.
4. After making changes to an Office document, tap the icon on the top left to
open a selection menu.
5. Tap Save or Save as.
If you want to export this document as a PDF, tap the icon on the top left, and then
tap PDF Export.
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Saving a document from HTC Phone to Google Drive
In Polaris Office 5, you can save a PDF you're viewing or an Office document you
created to your Google Drive storage.
1. In Polaris Office, tap to see your documents by file type.
Documents listed below the icon are the files that are locally stored on
HTC Phone. If necessary, tap to see the file list.
2. Open a PDF document, or create a new Office document.
3. To save the document to Google Drive, tap the icon on the top left, and thentap Save as.
4. Tap the Folder path box.
5. Tap , and then tap your Google Account to switch to your Google Drive
storage.
6. Tap a folder where to save the document, and then tap .
7. Enter a file name, and then tap .
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Sync, backup, and reset
Online sync
Adding your social networks, email accounts, and more
You can sync contacts, calendars, and other information from your social networks,
email accounts, and online services on HTC Phone. Depending on the account type,
signing in to your online accounts lets you sync updates between HTC Phone and the
Web.
1. From the Home screen, tap > > Settings > Accounts & sync.
2. Tap .
3. Tap the account type you want to add.
4. Follow the onscreen instructions to enter your account information.
§ In Settings > Accounts & sync, tap the Auto sync On/Off switch to turn automatic
sync of all your accounts.
§ You can add several Google Accounts.
Syncing your accounts
1. From the Home screen, tap > > Settings > Accounts & sync.
2. Tap the Auto sync On/Off switch to turn automatic sync of all your accounts on
or off.
3. To manually sync individual accounts, tap an account type, and then do one of
the following:
§ Tap next to the account you want to sync, and then tap Sync now.
§ Tap > Sync now on the Account settings screen.
On the Account settings screen, you can also change the sync settings for an
account.
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Removing an account
Remove accounts from HTC Phone if you no longer use them. Removing an account
does not remove accounts and information from the online service itself.
1. From the Home screen, tap > > Settings > Accounts & sync.
2. Tap an account type.
3. Tap next to the account you want to remove.
Or if you're on the Account settings screen, tap .
4. Tap Remove.
Some personal data may be retained by the third-party app after you have
removed the account from HTC Phone.
Backup
Ways of backing up files, data, and settings
Worried that you might lose important stuff on HTC Phone? Back up HTC Phone
before you erase the storage, do a factory reset, or upgrade to a new phone.
HTC Backup
Use the built-in HTC Backup to back up your accounts, settings, contacts stored on
your phone, text messages, and more to the cloud so that it will be easier to restore
them on HTC Phone (after a factory reset) or newer phone.
HTC Sync Manager
Use HTC Sync Manager to import music, photos, and videos from HTC Phone to your
computer. You can also sync locally stored contacts, calendar events, bookmarks, and
playlists between HTC Phone and your computer.
Likewise, HTC Sync Manager is a good alternative if you don't want to back up your
accounts, settings, and other personal content to the cloud. You can use it to create
backups of HTC Phone on your computer.
Other backup options
If you want, you can separately back up your data or files.
Some apps allow you to back up data to the phone storage or storage card so you
can easily restore them after a factory reset. Just make sure not to erase the phone
storage or storage card when you do a factory reset.
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§ Moving apps to the storage card doesn't back up the apps. If you do a factory
reset, your phone loses the apps. You'll need to reinstall them.
§ When you remove the storage card and insert it in another phone, the apps on the
storage card won't be installed automatically to the other phone. You'll need to
reinstall them.
MessagesBack up your text messages to the phone storage or storage card, or
save them as an email attachment.
Contacts§ Save contacts and other personal data to your online accounts so you
can just sync them when switching to another phone.
§ If you have locally stored contacts in the People app, export them to
the phone storage or storage card.
FilesManually copy and paste files by connecting HTC Phone to your
computer as a disk drive.
Other data § If you added new words to your personal dictionary in the onscreen
keyboard, back up the dictionary to the storage card or save it as an
email attachment.
§ Check the other apps to see if they support exporting data to the
storage.
Using HTC Backup
Save the time and frustration of re-creating your personalized HTC Phone experience
when you do a factory reset or buy another phone. On HTC Phone, use HTC Backup
to do a daily backup to the cloud so you can easily restore your content and settings
next time.
HTC Backup uses your Google Drive or Dropbox storage to keep your content and
settings. It can back up and restore the following:
Personalization
settings
Accounts and
passwords
Apps and settingsThese include your contacts stored on HTC Phone, text
These include your feed sources in HTC BlinkFeed, widgets,
wallpaper, Home screen layout, and ringtones.
HTC Backup stores the login credentials for many popular
email and social network accounts, such as Exchange
ActiveSync, Outlook.com, and POP/IMAP.
messages, call history, web bookmarks, personal dictionary,
Wi-Fi networks, free apps you've installed, grid size and sort
order on the Apps screen, and more. The backup can also
include your TV remotes and viewing preferences.
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Backing up HTC Phone to Google Drive
Turn on HTC Backup to do a daily backup of your phone over Wi-Fi. Turn it on by
selecting Back up phone daily while doing the on-device setup. If you didn't do so, use
the HTC Backup app.
Depending on the amount of content, doing a manual backup through data
connection may incur additional data costs and take a long time. Using a Wi-Fi
connection is recommended.
1. From the Home screen, tap > > HTC Backup.
2. Tap Turn on automatic backup.
3. Make sure Back up phone daily is selected, and then tap Next.
4. Sign in with your Google Account, HTC Account, or Facebook account.
5. On the Cloud storage screen, tap the Google Drive option, and then tap OK.
6. If prompted, sign in to your Google Account to access your Google Drive.
7. To do a daily backup, make sure the Automatic backup switch is on. You can
also tap Back up now to manually back up your phone anytime.
You'll see the most recent backup date and time under Backup history.
Restoring your backup to HTC Phone from Google Drive
If you backed up your phone to your online storage before, you can restore your
backup to HTC Phone, or to a new HTC phone.
§ Depending on the amount of content, restoring your backup to your phone
through your data connection may incur additional data costs and take a long
time. Using a Wi-Fi connection is recommended.
§ To restore paid apps, you need to download and install them from Google Play.
1. When you turn on a new HTC phone for the first time or after a factory reset,
select Restore from HTC Backup on the Transfer or restore screen.
2. Make sure to sign in using the same account that you used to back up your
phone before. Your backup history will then be displayed.
3. Select a backup, and then tap Next.
4. If you used your HTC Account or Facebook account to backup your phone, sign
in to your Google Account to access your Google Drive.
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5. Follow the onscreen instructions to restore your backup and to continue setting
up your phone.
6. Slide open the Notifications panel to check if there's any notification to finish
setting up your phone.
Free apps from Google Play will be restored in the background, and you can track the
progress via a notification in the status bar.
The Apps and Home screen shortcuts will be reorganized as in your backup after all of
your apps have been installed. You may continue using your phone while apps are
being restored.
You can also open the HTC Backup app, and then tap Restore from backup. Just
make sure that you've already signed in to the same account that you used to back
up your phone before.
Restoring a backup will overwrite the current data and settings on HTC Phone.
Switching from your previous online storage to Google Drive
After you've restored a saved backup from your Dropbox storage to
HTC Phone, remember to change your backup storage and use Google Drive
from now on.
1. From the Home screen, tap > > HTC Backup.
2. Tap Change backup settings.
3. Tap > Select storage service.
4. Select Google Drive, and then tap OK.
5. Sign in to your Google Account, if you haven't done so.
Backing up your data locally
If you want to separately back up your content such as contacts and text messages
on HTC Phone, here are some tips on how to export or import your data.
Backing up your contacts
1. From the Home screen, tap > > People.
2. On the People tab, tap > Manage contacts.
3. Tap Import/Export contacts > Export to phone storage or Export to SD card.
4. Select an account or type of contacts to export.
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5. To help protect your data, tap Yes, and then set a password for this backup. Be
sure to remember this password. You'll need to enter it again when importing
contacts.
If you don't need a password, tap No.
6. Tap OK.
Restoring contacts
1. On the People tab, tap > Manage contacts.
2. Tap Import/Export contacts > Import from phone storage or Import from SD
card.
3. If you have more than one account set up, tap the type for the imported
contacts.
4. If you have multiple backups available, select the backup you want to import,
and then tap OK.
5. Enter the password you've set for this backup, and then tap OK.
Backing up your text messages
Keep important text messages by backing them up to the phone storage. You can
easily restore backed up text messages after you've deleted them from your message
list.
Text messages in the secure box and blocked messages will not be backed up. To
include such messages to your backup, move them first to the general message
box.
1. From the Home screen, tap > > Messages.
2. Tap > Back up/Restore SMS > Back up > Back up SMS.
3. To help protect your data, set a password for your backup. Be sure to
remember this password. You'll need to enter it again when restoring messages.
If you don't need a password, select Do not password protect this backup.
4. Enter a name for your backup file, and then tap OK.
Backing up text messages by email
You need to set up your email account in the Mail app.
1. From the Home screen, tap > > Messages.
2. Tap > Back up/Restore SMS.
3. Tap Back up > Back up SMS via mail.
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4. To help protect your data, set a password for your backup. Be sure to
remember this password. You'll need to enter it again when restoring messages.
If you don't need a password, select Do not password protect this backup.
5. Enter your email address.
6. Compose your email message, and then send it.
Restoring text messages
1. From the Home screen, tap > > Messages.
2. Tap > Back up/Restore SMS > Restore.
3. Choose how you want to restore the messages, and tap Next.
4. Tap the backup to import.
5. Enter the password you've set for this backup. If you didn't set a password,select This backup file is not password protected.
6. Tap OK.
To restore text messages that were backed up via email, open the email message with
the backup file attachment from the Mail app. Tap the attachment to download it first,
and then tap it again to open the backup file to import. Enter the password you've set
for this backup or select This backup file is not password protected.
Backing up your personal dictionary
You can back up new words you’ve added to the predictive text dictionary.
1. From the Home screen, tap > > Settings > Language & keyboard.
2. Tap HTC Sense Input.
3. Tap Personal dictionary > > Back up to storage card or Back up to email.
4. When prompted, tap OK.
Importing your personal dictionary
§ Go to Settings > Language & keyboard > HTC Sense Input. Tap Personal
dictionary > > Restore from storage card.
§ To import your personal dictionary backed up via email, open the email
message with the backup file attachment from the Mail app. Tap the attachment
to download it first, and then tap it again to open the backup file to import.
Backing up or restoring tasks
1. Go to the list that contains the tasks you want to back up.
2. Tap > Import/Export.
3. Tap Export to SD card to back up your tasks, or tap Import from SD card to
restore tasks on HTC Phone.
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HTC Sync Manager
About HTC Sync Manager
HTC Sync Manager supports a computer running a Windows or Mac operating
system.
Here's what you can do with HTC Sync Manager.
View and manage media on your computer and phone
§ Browse and manage music, photos, and videos that are on your computer and
your phone.
§ Import iTunes and Windows Media® Player playlists from your computer to HTC
Sync Manager.
§ Play music, videos, and playlists using the built-in player.
Transfer content
§ Transfer iPhone photos, text messages, contacts, and more to your HTC phone.
You can also find and install the same apps that you were using on your iPhone.
§ Import all music, photos, and videos from your HTC phone to your computer.
§ Copy selected music, photos, or videos from your computer to your phone.
§ Import documents from your computer to your phone.
Back up and restore
Back up your HTC phone to your computer so you can easily restore your backup to
the same phone or to another HTC phone.
Sync playlists and data
Sync music playlists and data such as contacts and calendar between your phone and
your computer.
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Installing HTC Sync Manager on your computer
§ You can install HTC Sync Manager on Windows XP or later versions. To install it on
a Mac computer, you need Mac OS 10.6 or later versions.
§ If you have problem in installing HTC Sync Manager, close all your running
programs and reinstall. If the problem persists, temporarily disable your anti-virus
program and try installing again.
1. Download the HTC Sync Manager installer from the HTC support site:
htc.com/hsm/.
2. Launch the installer and follow the onscreen instructions.
3. Connect your phone to your computer using the supplied USB cable. HTC Sync
Manager opens.
If you disabled your anti-virus program, make sure to turn it back on after installing
HTC Sync Manager.
Transferring iPhone content and apps to your HTC phone
With HTC Sync Manager, easily transfer iPhone content such as contacts, messages,
wallpaper, camera photos, and more to your HTC phone. If you're using an HTC phone
that has HTC Sense 6, HTC Sync Manager also enables your phone to find and install
the same apps that you were using on your iPhone.
You need to use iTunes 9.0 or later to back up your iPhone content first to your
computer.
1. Connect your iPhone and your HTC phone to your computer.
2. In HTC Sync Manager, click Home > Transfer & Backup.
3. Click the Get Started button.
4. If you haven't used iTunes to back up your iPhone content to your computer,
please do so before proceeding.
5. Select your iPhone backup file, and then click OK.
6. Select the types of content you want to transfer to your HTC phone.
You can choose whether to replace the content on your HTC phone with the
iPhone content.
7. Click Start. Wait for HTC Sync Manager to finish transferring content.
8. When done, slide open the Notifications panel on your HTC phone, and then tap
.
Choose which apps you were using on iPhone you want to find in Google Play
and download to your HTC phone.
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Getting help
To find out more about using HTC Sync Manager, download the user guide PDF from
the HTC support site (htc.com/hsm/). Or open the Help that comes with the software.
On Windows, click in HTC Sync Manager, and then click Help.
Reset
Restarting HTC Phone (Soft reset)
If HTC Phone is running slower than normal, is unresponsive, or has an app that is not
performing properly, try rebooting and see if that helps solve the problem.
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button, and then tap Restart.
3. When asked to confirm, tap Restart.
HTC Phone not responding?
If HTC Phone does not respond when you touch the screen or press the
buttons, you can still restart it.
Press and hold the POWER and VOLUME UP buttons for at least 10 seconds.
HTC Phone then restarts.
Resetting HTC Phone (Hard reset)
If HTC Phone has a persistent problem that cannot be solved, you can perform a
factory reset (also called a hard reset or master reset). A factory reset reverts the
phone back to its initial state — the state before you turned on the phone for the first
time.
The following will be removed from the phone when you do a factory reset:
§ Your Google Account
§ All accounts you've added in Settings > Accounts & sync and the data
associated with these accounts
§ Personal data that you've created or synced to the phone such as your profile,
contacts, messages, email, calendar events, and more
§ System and application data and settings
§ Downloaded apps
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Files such as your music, photos, videos, and documents can also be deleted from the
storage, if you chose to do so.
Be sure to back up any data and files you want to keep before you do a factory reset.
A factory reset may not permanently erase all data from your phone, including
personal information.
Performing a factory reset from settings
1. From the Home screen, tap > > Settings > Backup & reset.
2. Tap Reset phone.
3. If you want to delete media, documents, and other data from the phone storage,
select Erase all data.
To also delete media and other data from your storage card, select Erase SD
card.
4. Tap OK.
Performing a factory reset using hardware buttons
If you can’t turn HTC Phone on or access settings, you can still perform a factory reset
by using the hardware buttons on HTC Phone.
1. Press and hold the VOLUME DOWN button, and then press and hold the
POWER button.
2. Wait for the screen with the three Android images to appear, and then release
the POWER and VOLUME DOWN buttons.
3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER
button.
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People
Your contacts list
The People app lists all contacts you've stored on HTC Phone and from online
accounts you're logged in to. Use the People app to easily manage communications
with people that matter to you.
1. From the Home screen, tap > > People.
2. On your contacts list, you can:
§ View your profile and edit your contact information.
§ Create, edit, find, or send contacts.
§ Tap a contact photo to find ways to quickly connect with the contact.
§ See when a contact has sent you new messages.
To sort your contacts by their first or last name, tap > Settings > Sort contacts
by.
Filtering your contacts list
When your contacts list gets long, you can choose which contact accounts to show.
1. On the People tab, tap .
2. Choose the accounts that contain the contacts you want to display.
3. Press .
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Finding people
Search for contacts stored on HTC Phone, your company directory if you have an
Exchange ActiveSync account, or social networks you've signed into.
1. From the Home screen, tap > > People.
2. On the People tab, you can:
§ Find people in your contacts list. Tap , and then enter the first few letters
of the contact name in the Search people box.
§ Find people on your company directory. Tap , enter the first few letters
of the contact name in the Search people box, and then tap Searchcontacts in your Company Directory.
Aside from searching for a contact by name, you can search using a contact's email
address or company name. On the People tab, tap > Settings > Search contactsby, and then choose a search criteria.
Setting up your profile
Store your personal contact information to easily send it to other people.
1. From the Home screen, tap > > People.
2. Tap My profile.
3. Tap Edit my contact card.
4. Enter or edit your name and contact details.
5. Tap or the current photo to change your contact photo.
6. Tap Save.
Aside from your contact details, swipe to the Updates tab to see updates you've
posted on your social networks.
Adding a new contact
1. From the Home screen, tap > > People.
2. On the People tab, tap .
3. Tap the Name field, and then enter the contact name. Tap to separately
enter the contact's given, middle, or family name and name suffix, such as Jr.
4. Select the Contact type. This determines which account the contact will sync
with.
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5. Enter the contact information in the fields provided.
6. Tap .
When you tap the added contact in your contacts list, you'll see the contact
information and your exchange of messages and calls. Depending on the contact
type, you may also see the person's social network updates or events.
How do I add an extension number to a contact number?
While creating a new contact or editing a contact's details in People, you can
add an extension number to their number so you can skip the voice prompts
when calling.
1. After entering the number of the main line, do one of the following:
§ Tap P(,) to insert a pause before the phone dials the extension
number. To insert a longer pause, enter P(,) several times.
§ Tap W(;) to be prompted to confirm the extension number.
2. Enter the extension number.
Editing a contact’s information
Social network contacts cannot be edited.
1. From the Home screen, tap > > People.
2. On the People tab, press and hold the contact, and then tap Edit contact.
3. Enter the new information.
4. Tap .
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Getting in touch with a contact
1. From the Home screen, tap > > People.
2. Tap a contact's photo (not the name), and then choose how you want to get in
touch with that contact.
For more ways of getting in touch with your contact, tap an icon below the contact
photo.
Importing or copying contacts
Importing contacts from your nano SIM card
1. From the Home screen, tap > > People.
2. On the People tab, tap > Manage contacts.
3. Tap Import/Export contacts > Import from SIM card.
4. If prompted, select which account you'd like to import your contacts to.
5. Select the contacts you want to import.
6. Tap Save.
Importing a contact from an Exchange ActiveSync account
1. On the People tab, tap and enter the contact's name or email address in the
search box.
2. Tap Search contacts in your Company Directory.
3. Tap the name of the contact you want copied to HTC Phone.
4. Tap to import the contact.
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Copying contacts from one account to another
Contacts from your social network accounts may not be copied.
1. On the People tab, tap > Manage contacts.
2. Tap Copy contacts, and then choose a contact type or online account to copy
from.
3. Select a contact type or account you want to save to.
Merging contact information
Avoid duplicate entries by merging contact information from different sources, such
as your social network accounts, into one contact.
Accepting contact link suggestions
When HTC Phone finds contacts that can be merged, you’ll see a link notification
when you open the People app.
1. From the Home screen, tap > > People.
2. On the People tab, tap the Contact link suggestion notification when available.
You'll see a list of suggested contacts to merge.
3. Tap next to the contact you want to merge. Otherwise, tap to dismiss the
link suggestion.
If you don't want to receive contact link suggestions, on the People tab, tap >
Settings. Clear the Suggest contact link option.
Manually merging contact information
1. On the People tab, tap the name of the contact (not the icon or photo) you
want to link.
2. Tap > Link.
3. You can:
§ Under Suggest links, link the contact to an account.
§ Under Add contact, tap one of the options to link to another contact.
Breaking the link
1. On the People tab, tap the name of the contact (not the icon or photo) whose
link you want to break.
2. Tap > Link.
3. Under the Linked contacts section, tap beside an account to break the link.
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