HPE PERFDL20-004 User Manual
HPE ProLiant DL20 Gen10 Server User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: P04759-001
Published: November 2018
Edition: 1
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett
Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use,
or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software
Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise
website.
Acknowledgments
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat® Enterprise Linux is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware® ESXi™ and VMware vSphere® are registered trademarks or trademarks of VMware, Inc. in the
United States and/or other jurisdictions.
Contents
Component identification........................................................................... 7
Front panel components......................................................................................................................7
Serial number/iLO information pull tab..................................................................................... 9
Front panel LEDs and buttons.............................................................................................................9
UID button functionality...........................................................................................................10
Front panel LED power fault codes........................................................................................ 10
Rear panel components.....................................................................................................................11
Rear panel LEDs............................................................................................................................... 12
System board components................................................................................................................13
System maintenance switch descriptions............................................................................... 15
DIMM slot locations................................................................................................................ 15
DIMM label identification.........................................................................................................16
PCIe riser board slot definitions..............................................................................................17
Drive LED definitions.........................................................................................................................18
Low profile LFF drive LED definitions..................................................................................... 18
Hot-plug drive LED definitions................................................................................................ 19
Drive bay numbering......................................................................................................................... 20
Fan locations..................................................................................................................................... 22
Setup...........................................................................................................23
Optional service.................................................................................................................................23
Setting up the server......................................................................................................................... 23
Operational requirements..................................................................................................................26
Space and airflow requirements............................................................................................. 26
Temperature requirements......................................................................................................27
Power requirements................................................................................................................27
Electrical grounding requirements.......................................................................................... 27
Server warnings and cautions........................................................................................................... 28
Rack warnings and cautions..............................................................................................................28
Electrostatic discharge...................................................................................................................... 29
Configuring the server....................................................................................................................... 30
Operating system.............................................................................................................................. 30
Installing the operating system with Intelligent Provisioning...................................................31
Operations..................................................................................................32
Removing the security bezel (optional)............................................................................................. 32
Installing the security bezel (optional)............................................................................................... 32
Powering down the server.................................................................................................................33
Powering up the server .....................................................................................................................33
Extending the server from the rack....................................................................................................34
Removing the server from the rack................................................................................................... 35
Removing the access panel.............................................................................................................. 36
Installing the access panel................................................................................................................ 37
Removing the riser cage....................................................................................................................38
Installing the riser cage......................................................................................................................39
Installing the server into the rack.......................................................................................................40
3
Hardware options installation.................................................................. 44
Introduction........................................................................................................................................44
Rack rail option..................................................................................................................................44
Installing the rack rail option................................................................................................... 44
Installing the rack rail hook-and-loop strap.................................................................. 48
Drive options......................................................................................................................................49
Drive installation guidelines.................................................................................................... 49
Drive support information........................................................................................................49
Installing an LFF non-hot-plug drive....................................................................................... 49
Installing an LFF hot-plug drive.............................................................................................. 52
Installing an SFF hot-plug drive..............................................................................................53
Power supply options........................................................................................................................ 54
Hot-plug power supply calculations........................................................................................ 54
Power supply warnings and cautions..................................................................................... 55
Installing a hot-plug power supply in redundant power supply bay........................................ 55
Optical drive enablement option........................................................................................................56
Installing the optical drive option for LFF configuration.......................................................... 56
Installing the optical drive enablement option for SFF configuration...................................... 59
Two-bay SFF hot-plug drive enablement option................................................................................61
Installing the two-bay SFF hot-plug drive enablement drive cage.......................................... 62
Memory options.................................................................................................................................63
DIMM population information..................................................................................................63
Installing a DIMM....................................................................................................................63
Expansion board options...................................................................................................................64
Installing an expansion board.................................................................................................65
Installing the M.2 SATA SSD expansion board and M.2 SATA cables................................... 67
Storage controller options..................................................................................................................69
Smart Array modular controller (AROC) option...................................................................... 69
Installing a Smart Array modular controller (AROC).................................................... 69
External type-P and type-E Smart Array SR Gen10 controller option.................................... 71
Smart Storage Battery option............................................................................................................ 71
Installing the Smart Storage Battery.......................................................................................71
M.2/dedicated iLO/serial port option..................................................................................................72
M.2/dedicated iLO/serial port option kit content......................................................................73
M.2 SSD system board connectors........................................................................................ 74
Installing the M.2/dedicated iLO/serial port enablement board...............................................74
M.2 SSD module option..........................................................................................................78
Installing the M.2 SSD on the system board................................................................78
Installing an M.2 SSD module on M.2/dedicated iLO/serial port enablement board....81
Installing the Serial Port..........................................................................................................83
Enabling the dedicated iLO management module..................................................................84
FlexibleLOM riser option....................................................................................................................85
Installing the FlexibleLOM riser assembly.............................................................................. 85
Transceiver option.............................................................................................................................86
Transceiver warnings and cautions........................................................................................ 86
Installing a transceiver............................................................................................................87
Chassis Intrusion detection option.....................................................................................................88
Installing the Chassis Intrusion Detection switch....................................................................88
HPE Trusted Platform Module 2.0 Gen10 option.............................................................................. 89
Overview.................................................................................................................................89
HPE Trusted Platform Module 2.0 Guidelines........................................................................ 90
Installing and enabling the HPE TPM 2.0 Gen10 Kit.............................................................. 90
Installing the Trusted Platform Module board.............................................................. 90
Enabling the Trusted Platform Module.........................................................................93
4
Retaining the recovery key/password.......................................................................... 94
Cabling........................................................................................................95
Cabling guidelines............................................................................................................................. 95
Storage cabling..................................................................................................................................96
Non-hot-plug drive cabling......................................................................................................96
Hot-plug drive cabling.............................................................................................................97
Two-bay LFF hot-plug drive cabling.............................................................................97
Four bay SFF hot-plug drive cabling............................................................................98
4+2 bay SFF hot-plug drive cabling............................................................................. 99
M.2 SATA SSD cabling......................................................................................................... 100
Smart Storage Battery cabling.........................................................................................................101
Storage controller backup power cabling........................................................................................ 102
Optical drive cabling........................................................................................................................ 103
Fan cabling......................................................................................................................................104
Chassis Intrusion detection cabling.................................................................................................104
M.2/dedicated iLO/serial port cabling.............................................................................................. 105
Power supply cabling.......................................................................................................................105
Software and configuration utilities.......................................................107
Server mode....................................................................................................................................107
Product QuickSpecs........................................................................................................................107
Active Health System Viewer.......................................................................................................... 107
Active Health System............................................................................................................107
Active Health System data collection.........................................................................108
Active Health System Log..........................................................................................108
HPE iLO 5........................................................................................................................................108
iLO Federation......................................................................................................................109
iLO Service Port....................................................................................................................109
iLO RESTful API................................................................................................................... 110
RESTful Interface Tool..........................................................................................................110
iLO Amplifier Pack................................................................................................................ 110
Integrated Management Log............................................................................................................110
Intelligent Provisioning.....................................................................................................................110
Intelligent Provisioning operation.......................................................................................... 111
Management Security...................................................................................................................... 111
Scripting Toolkit for Windows and Linux.......................................................................................... 112
UEFI System Utilities....................................................................................................................... 112
Selecting the boot mode ...................................................................................................... 112
Secure Boot.......................................................................................................................... 113
Launching the Embedded UEFI Shell ..................................................................................114
HPE Smart Storage Administrator................................................................................................... 114
USB support.................................................................................................................................... 115
External USB functionality.................................................................................................... 115
Redundant ROM support.................................................................................................................115
Safety and security benefits..................................................................................................115
Keeping the system current............................................................................................................. 115
Updating firmware or system ROM.......................................................................................115
Service Pack for ProLiant...........................................................................................116
Updating firmware from the System Utilities ............................................................. 117
Updating the firmware from the UEFI Embedded Shell ............................................ 118
Online Flash components.......................................................................................... 118
Drivers...................................................................................................................................118
Software and firmware.......................................................................................................... 118
5
Operating system version support........................................................................................ 119
HPE Pointnext Portfolio........................................................................................................ 119
Proactive notifications........................................................................................................... 119
Troubleshooting.......................................................................................120
NMI functionality..............................................................................................................................120
Troubleshooting resources..............................................................................................................120
System battery replacement...................................................................121
Removing and replacing the system battery................................................................................... 121
Specifications.......................................................................................... 122
Environmental specifications...........................................................................................................122
Mechanical specifications................................................................................................................123
Power supply specifications............................................................................................................ 123
ATX 290W Non-Hot-plug Power Supply............................................................................... 123
HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply.................................. 124
HPE 800W Flex Slot -48VDC Hot plug Low Halogen Power Supply....................................124
Safety, warranty, and regulatory information........................................126
Regulatory information.................................................................................................................... 126
Local representative information...........................................................................................126
Turkey RoHS material content declaration........................................................................... 127
Ukraine RoHS material content declaration..........................................................................127
GS Gloss declaration............................................................................................................127
Websites................................................................................................... 128
Warranty information....................................................................................................................... 128
Support and other resources................................................................. 129
Accessing Hewlett Packard Enterprise Support.............................................................................. 129
ClearCARE technical support..........................................................................................................129
Accessing updates.......................................................................................................................... 129
Customer self repair........................................................................................................................ 130
Remote support...............................................................................................................................130
Documentation feedback.................................................................................................................131
Acronyms and abbreviations................................................................. 132
6
Component identification
This chapter describes the external and internal server features and components.
Front panel components
Two-bay LFF non-hot-plug drive model
Item Description
1 Optical drive (optional)
2 Serial number/iLO information pull tab
3 iLO Service Port
4 USB 3.0 port
5 Two-bay LFF non-hot-plug drive cage
Two-bay LFF hot-plug drive model
Component identification 7
Item Description
1 Optical drive (optional)
2 Serial number/iLO information pull tab
3 iLO Service Port
4 USB 3.0 port
5 Two-bay LFF hot-plug drive bays
Four-bay SFF hot-plug drive model
Item Description
1 Media drive bay
1
2 Serial number/iLO information pull tab
3 iLO Service Port
4 USB 3.0 port
5 Four-bay SFF hot-plug drive bays
1
The media drive bay supports an optical drive assembly or a two-bay SFF drive cage assembly.
Six-bay SFF hot-plug drive model
8 Component identification
Item Description
1 Serial number/iLO information pull tab
2 iLO Service Port
3 USB 3.0 port
4 Six-bay SFF hot-plug drive bays
Serial number/iLO information pull tab
The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the
customer asset tag label. The other side shows the default iLO account information and QR code label.
Use a mobile device to scan the QR code label to display the server mobile product page (http://
www.hpe.com/qref/dl20gen10). This page contains links to server setup information, spare part numbers,
QuickSpecs, troubleshooting resources, and other useful product links.
Front panel LEDs and buttons
Component identification 9
Item Description Status Definition
1
Health LED
1
Solid Green Normal
Flashing Green iLO is rebooting
Flashing amber System degraded
Flashing Red System critical
2
2
2
NIC status LED1Solid green Link to network
Flashing green Network active
Off No network activity
3
Power On/
Standby button
and system
power LED
4
UID button/LED1Solid blue Activated
1
Solid green System on
Flashing green Performing power-on sequence
Solid amber System in standby
Off No power present
Flashing blue
• 1 flash per second = Remote management or
3
firmware upgrade in progress
• 4 flashes per second = iLO manual reboot
sequence initiated
• 8 flashes per second = iLO manual reboot
sequence in progress
Off Deactivated
1
When the LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see Front
panel LED power fault codes on page 10.
2
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health
status.
3
Facility power is not present, power cord is not attached, no power supplies are installed, or power supply failure has
occurred.
UID button functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For
more information, see the iLO user guide on the Hewlett Packard Enterprise website (http://www.hpe.com/
support/ilo-docs).
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power
faults are used by all servers.
Subsystem LED behavior
System board 1 flash
Processor 2 flashes
10 Component identification
Table Continued
Subsystem LED behavior
Memory 3 flashes
Riser board PCIe slots 4 flashes
FlexibleLOM 5 flashes
Removable HPE Smart Array SR Gen10 controller 6 flashes
System board PCIe slots 7 flashes
Power backplane or storage backplane 8 flashes
Power supply 9 flashes
Rear panel components
Item Description
1 Slot 1 PCIe3 x8 (8, 4, 1)/FlexibleLOM
2 Slot 2 PCIe3 x8 (8, 4, 1)
1
1
3 Serial port (optional)
4 Non-hot-plug power supply
5 Hot-plug power supply bay 1 (optional)
6 Hot-plug power supply bay 2 (optional)
7 USB 3.0 ports (2)
8 NIC port (1Gb)
9 NIC port (1Gb) /iLo port
2
10 VGA port
11 Dedicated iLO Management port (optional)
1
For more information, see PCIe riser board slot definitions.
Component identification 11
2
If FlexibleLOM is installed in the server, the shared iLO port behavior will be default to port 1 of the FlexibleLOM card.
Rear panel LEDs
Item LED Status Definition
1
2
UID Solid blue Activated
Flashing blue
Off Deactivated
Power supply Solid green Normal
Off One or more of the following condition
• 1 flash per second = Remote
management of firmware upgrade in
progress
• 4 flashes per second = iLO manual
reboot sequence initiated
• 8 flashes per second = iLO manual
reboot sequence in progress
exists:
• Power is unavailable
• Power supply failed
• Power supply is in standby mode
3
12 Component identification
NIC/iLO status Solid green Link to network
• Power supply error
Table Continued
Item LED Status Definition
Flashing green Network active
Off No network activity
4
5
6
NIC link Solid green Network link
Off No network link
iLO status Solid green Link to network
Flashing green Network active
Off No network activity
iLO link Solid green Network link
Off No network link
System board components
Component identification 13
Item Description
1 PCIe riser connector
2 System maintenance switch
1
2
3 Onboard M.2/Dedicated iLO management connector
4 Storage backup power connector for slot 1
5 Fan connector 2
6 Fan connector 1
7 System battery
8 Chassis Intrusion Detection switch
9 Standard or Flexible Slot power supply connector
10 Two-bay SFF drive sideband connector
11 Smart Storage Battery connector
12 Standard or Flexible Slot power supply sideband connector
13 Flexible slot power supply connector
14 x1 SATA port 2
15 Drive backplane and optical drive power connector
16 x1 SATA port 1
17 x4 SATA port (Mini-SAS connector)
18 Fan connector 3
19 Storage backup power connector for slot 2
20 TPM connector
21 Smart Array modular controller connector (AROC)
22 Internal USB 3.0 connector
1
For more information on the riser board slots supported by the onboard PCI riser connectors, see PCIe riser board slot
definitions on page 17.
2
For more information on the system maintenance switch , see System maintenance switch descriptions on page 15
14 Component identification
System maintenance switch descriptions
Position Default Function
1
S1
S2 Off Reserved
S3 Off Reserved
S4 Off Reserved
1
S5
Off
Off
Off = iLO 5 security is enabled.
On = iLO 5 security is disabled.
Off = Power-on password is enabled.
On = Power-on password is disabled.
S61, 2,
3
Off
S7 Off Reserved
S8 — Reserved
S9 — Reserved
S10 — Reserved
S11 — Reserved
S12 — Reserved
1
To access the redundant ROM, set S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all
configuration settings to their manufacturing defaults.
3
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some
configurations cannot be restored. For more information, see Secure Boot on page 113.
DIMM slot locations
The arrow in the illustration points to the front of the server.
Off = No function
On = Restore default manufacturing settings
Component identification 15
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps
you to use the label to locate specific information about the DIMM.
Item Description Example
1 Capacity
2 Rank
16 Component identification
8 GB
16 GB
32 GB
64 GB
128 GB
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
Table Continued
Item Description Example
3 Data width on DRAM
4 Memory generation
5 Maximum memory speed
6 CAS latency
7 DIMM type
x4 = 4-bit
x8 = 8-bit
x16 = 16-bit
PC4 = DDR4
2133 MT/s
2400 MT/s
2666 MT/s
P = CAS 15-15-15
T = CAS 17-17-17
U = CAS 20-18-18
V = CAS 19-19-19 (for RDIMM, LRDIMM)
V = CAS 22-19-19 (for 3DS TSV LRDIMM)
R = RDIMM (registered)
L = LRDIMM (load reduced)
E = Unbuffered ECC (UDIMM)
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
PCIe riser board slot definitions
• FlexibleLOM riser board
Item Slot number Form factor Slot description
1 FlexibleLOM slot FlexibleLOM PCIe x8 (with NCSI)
2 2 Full-height, half-length PCIe3 x16 (8,4,1)
• Two-slot PCIe riser board
Component identification 17
Item Slot number Form factor Slot description
1 1 Low-profile PCIe3 x8 (8,4,1)
2 2 Full-height, half-length PCIe3 x16 (8,4,1)
Drive LED definitions
Low profile LFF drive LED definitions
Item LED Status Definition
1 Fault
\Locate
2 Online
\Activity
Solid amber The drive has failed.
Solid blue The drive is operating normally and being identified by a
management application.
Flashing amber/blue
(1 flash per second)
Flashing amber
(1 flash per second)
Solid green The drive is online and has no activity.
Flashing green
(4 flashes per second)
The drive has failed, or a predictive failure alert has been
received for this drive; it also has been identified by a
management application.
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
The drive is operating normally and has activity.
Table Continued
18 Component identification
Item LED Status Definition
Flashing green
(1 flash per second)
Off The drive is not configured by a RAID controller or a spare
Hot-plug drive LED definitions
The drive is doing one of the following:
• Rebuilding
• Performing a RAID migration
• Performing a strip size migration
• Performing a capacity expansion
• Performing a logical drive extension
• Erasing
• Spare part activation
drive.
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity
ring
Off No drive activity
3 Do not
remove
Off Removing the drive does not cause a logical drive to fail.
4 Drive
status
Rotating green Drive activity
Solid white Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Solid green The drive is a member of one or more logical drives.
Table Continued
Component identification 19
Item LED Status Definition
Flashing green
The drive is doing one of the following:
• Rebuilding
• Performing a RAID migration
• Performing a strip size migration
• Performing a capacity expansion
• Performing a logical drive extension
• Erasing
• Spare part activation
Flashing amber/
green
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller or a spare drive.
Drive bay numbering
The following images show the drive numbering for each of the supported drive configurations.
• Two-bay LFF non-hot-plug drive model
The drive is a member of one or more logical drives and predicts the
drive will fail.
• Two-bay LFF hot-plug drive model
20 Component identification
• Four-bay SFF hot-plug drive model
• Six-bay SFF hot-plug drive model
Component identification 21
Fan locations
22 Component identification
Setup
Optional service
Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep
your servers up and running with support packages tailored specifically for HPE ProLiant systems. Hewlett
Packard Enterprise support services let you integrate both hardware and software support into a single
package. A number of service level options are available to meet your business and IT needs.
Hewlett Packard Enterprise support services offer upgraded service levels to expand the standard product
warranty with easy-to-buy, easy-to-use support packages that will help you make the most of your server
investments. Some of the Hewlett Packard Enterprise support services for hardware, software or both are:
• Foundation Care – Keep systems running.
◦ 6-Hour Call-to-Repair
◦ 4-Hour 24x7
◦ Next Business Day
• Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦ 6-Hour Call-to-Repair
◦ 4-Hour 24x7
1
1
◦ Next Business Day
• Deployment service for both hardware and software
• Hewlett Packard Enterprise Education Services – Help train your IT staff.
1
The time commitment for this repair service might vary depending on the site's geographical region. For
more service information available in your site, contact your local
center.
For more information on Hewlett Packard Enterprise support services, see the Hewlett Packard Enterprise
website.
Setting up the server
Prerequisites
Before setting up the server, be sure to read the following:
• Download the latest SPP:
http://www.hpe.com/servers/spp/download
Support validation required
• Verify that your OS or virtualization software is supported:
http://www.hpe.com/info/ossupport
Hewlett Packard Enterprise support
• Read the operational requirements for the server:
Operational requirements on page 26
• Read the safety and compliance information on the HPE website:
http://www.hpe.com/support/safety-compliance-enterpriseproducts
Setup 23
• Obtain the storage driver if needed:
◦ Download it from the HPE Support Center website:
http://www.hpe.com/support/hpesc
◦ Extract it from the SPP.
• Read the rack warnings and cautions:
Rack warnings and cautions on page 28
• Read the server warnings and cautions:
Server warnings and cautions on page 28
Procedure
Unbox the server
1. Unbox the server and verify the contents:
• Server
• Power cord
• Rack-mounting hardware (optional)
• Documentation
Install the hardware options
2. (Optional) Install hardware options. For installation instructions, see Hardware options installation on
page 44.
3. Install the server into the rack.
4. Decide how to manage the server:
• Locally: Use a KVM switch or a connect a keyboard, monitor, and mouse.
• Remotely: Connect to the iLO web interface and run a remote console:
a. Verify the following:
◦ iLO is licensed to use the remote console feature.
If iLO is not licensed, visit
http://www.hpe.com/info/ilo.
◦ The iLO Management Port is connected to a secure network.
b. Using a browser, navigate to the iLO web interface, and then log in.
https://<iLO hostname or IP address>
Note the following:
◦ The iLO hostname is located on the serial number/iLO information label located on the top of the
chassis.
24 Setup
◦ If a DHCP server assigns the IP address, the IP address appears on the boot screen.
◦ If a static IP address is assigned, use that IP address.
◦ The default login credentials are located on the serial number/iLO information pull tab.
c. In the side navigation, click the Remote Console & Media link, and then launch a remote console.
5. Press the Power On/Standby button.
For remote management, use the iLO virtual power button.
6. Using the SPP, update the following:
• System ROM
• Storage controller
• Network adapters
• Intelligent Provisioning
Set up the storage
7. Set up the storage. Do one of the following:
• To configure the server to boot from a SAN, see the following guide:
https://www.hpe.com/info/boot-from-san-config-guide
• If an HPE Smart Array SR controller is installed:
◦ For SR controllers, use the HPE Smart Storage Administrator to create arrays:
a. From the boot screen, press F10 to run Intelligent Provisioning.
b. From Intelligent Provisioning, run HPE Smart Storage Administrator.
• If no controller option is installed, do one of the following:
◦ AHCI is enabled by default. You can deploy an OS or virtualization software.
◦ Disable AHCI, enable software RAID, and then create an array:
a. From the boot screen, press F9 to run UEFI System Utilities.
b. From the UEFI System Utilities screen, select System Configurations > BIOS/Platform
Configuration (RBSU) > Storage Options > SATA Controller Options > Embedded SATA
Configuration > Smart Array SW RAID Support.
c. Enable Smart Array SW RAID Support.
d. Save the configuration and reboot the server.
e. Create an array:
I. From the boot screen, press F9 to run UEFI System Utilities.
II. From the UEFI System Utilities screen, select System Configuration > Embedded
Storage: HPE Smart Storage S100i SR Gen10 > Array Configuration > Create Array.
Deploy an OS or virtualization software
8. Deploy an OS or virtualization software. Do one of the following:
Setup 25
• Press F10 at the boot screen to run Intelligent Provisioning and deploy and OS.
• Manually deploy an OS.
a. Insert the installation media.
For remote management, click Virtual Drives in the iLO remote console to mount images, drivers,
or files to a virtual folder. If a storage driver is required to install the OS, use the virtual folder to store
the driver.
b. Press F11 at boot screen to select the boot device.
c. After the OS installed, update the drivers.
Register the server
9. To experience quicker service and more efficient support, register the server at the HPE website:
https://myenterpriselicense.hpe.com
Operational requirements
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
• Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
• Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
• Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or
row of racks.
Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the
rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to
enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the
cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation
openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the components
cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to
maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement
ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to
thermal damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front
and rear doors that provide 64 percent open area for ventilation.
26 Setup
CAUTION: When using a Compaq branded 7000 series rack, install the high airflow rack door insert
(PN 327281-B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper front-to-back airflow and
cooling.
CAUTION: If a third-party rack is used, observe the following additional requirements to ensure
adequate airflow and to prevent damage to the equipment:
• Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq
cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to
the required 64 percent open area for ventilation).
• Side—The clearance between the installed rack component and the side panels of the rack must be
a minimum of 7 cm (2.75 in).
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated,
climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
• Do not permit optional equipment to impede airflow around the server or to increase the internal rack
temperature beyond the maximum allowable limits.
• Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code
for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options,
refer to the product rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the
AC supply branch circuit that provides power to the rack. Consult the electrical authority having
jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
uninterruptible power supply. This device protects the hardware from damage caused by power surges
and voltage spikes and keeps the system in operation during a power failure.
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must install
the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any
local and regional building codes. In Canada, you must install the equipment in accordance with Canadian
Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the
equipment in accordance with any regional or national electrical wiring codes, such as the International
Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all
power distribution devices used in the installation, such as branch wiring and receptacles, are listed or
certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same power
source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the
building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA
Setup 27
locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using
common power outlet strips for the server is not recommended.
Server warnings and cautions
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
disconnect the power cord to remove power from the server. Pressing the Power On/Standby button
does not shut off system power completely. Portions of the power supply and some internal circuitry
remain active until AC power is removed.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
UPS. This device protects the hardware from damage caused by power surges and voltage spikes and
keeps the server in operation during a power failure.
CAUTION: To prevent damage to electrical components, properly ground the server before beginning
any installation procedure. Improper grounding can cause electrostatic discharge.
CAUTION: To avoid data loss, Hewlett Packard Enterprise recommends that you back up all server data
before installing or removing a hardware option, or performing a server maintenance or troubleshooting
procedure.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to
thermal damage.
Rack warnings and cautions
WARNING: When all components are removed, the server weighs 6 kg (20.81 lb). When all
components are installed, the server can weigh up to 9.46 kg (13.18 lb).
Before configuring your rack solution, be sure to check the rack manufacturer weight limits and
specifications. Failure to do so can result in physical injury or damage to the equipment and the facility.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
• The rack has anti-tip measures in place. Such measures include floor-bolting, anti-tip feet, ballast, or
a combination as specified by the rack manufacturer and applicable codes.
• The leveling jacks (feet) are extended to the floor.
• The full weight of the rack rests on the leveling jacks (feet).
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple rack installations.
28 Setup
WARNING: The chassis is heavy. To reduce the risk of personal injury or damage to the equipment, do
the following:
• Observe local occupational health and safety requirements and guidelines for manual material
handling.
• Get help to lift and stabilize the product during installation or removal, especially when the product is
not fastened to the rails. The chassis weighs more than 6 kg (20.81 lb), so at least two people must
lift the chassis into the rack together. An additional person may be required to help align the chassis
if the chassis is installed higher than chest level.
• Use caution when installing the chassis into or removing the chassis from the rack.
• Adequately stabilized the chassis before extending a component outside the rack. Extend only one
component at a time. The rack might become unstable if more than one component is extended.
• Do not stack anything on top of rail-mounted component or use it as a work surface when extended
from the rack.
WARNING: The rack rails form only a shelf for the chassis to rest on. The chassis is not attached to the
rails by any other means. Slipping and falling chassis will cause bodily injury or damage the chassis, so
use extreme care when pulling the chassis out from the rack. Hewlett Packard Enterprise is not
responsible for any injury or damage caused by the mishandling of the chassis.
CAUTION: Before installing the server into a rack , be sure to properly scope the limitations of the rack .
Before proceeding with the installation, consider the following:
• You must fully understand the static and dynamic load carrying capacity of the rack and be sure that
it can accommodate the maximum weight of the server.
• Be sure sufficient clearance exists for cabling, installation and removal of the server, and movement
of the rack doors.
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install
the heaviest item first, and continue to populate the rack from the bottom to the top.
Electrostatic discharge
Be aware of the precautions you must follow when setting up the system or handling components. A
discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the system or component.
To prevent electrostatic damage:
• Avoid hand contact by transporting and storing products in static-safe containers.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
• Place parts on a grounded surface before removing them from their containers.
• Avoid touching pins, leads, or circuitry.
• Always be properly grounded when touching a static-sensitive component or assembly. Use one or more
of the following methods when handling or installing electrostatic-sensitive parts:
Setup 29
◦ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To
provide proper ground, wear the strap snug against the skin.
◦ Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when
standing on conductive floors or dissipating floor mats.
◦ Use conductive field service tools.
◦ Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller
install the part.
For more information on static electricity or assistance with product installation, contact an authorized reseller.
Configuring the server
When the server is powered on, the POST screen is displayed. Use the following options to configure the
server:
• System utilities (F9)
Use this option to configure UEFI, RBSU, or other boot settings.
• Intelligent Provisioning (F10)
Use this option to configure drives, access Smart Storage Administrator, or begin installing or deploying an
operating system.
• Boot order (F11)
Use this option to select a boot device.
• Network boot (F12)
Use this option to PXE boot the server from the network.
Operating system
This ProLiant server does not ship with provisioning media. Everything required to manage and install the
system software and firmware is preloaded on the server.
To operate properly, the server must have a supported operating system. Attempting to run an unsupported
operating system can cause serious and unpredictable results. For the latest information on operating system
support, see the Hewlett Packard Enterprise website.
Failure to observe UEFI requirements for ProLiant Gen10 servers can result in errors installing the operating
system, failure to recognize boot media, and other boot failures. For more information on these requirements,
see the HPE UEFI Requirements on the Hewlett Packard Enterprise website.
To install an operating system on the server, use one of the following methods:
• Intelligent Provisioning—For single-server deployment, updating, and provisioning capabilities. For more
information, see Installing the operating system with Intelligent Provisioning on page 31.
• Insight Control server provisioning—For multiserver remote OS deployment, use Insight Control server
provisioning for an automated solution. For more information, see the Insight Control documentation on
the Hewlett Packard Enterprise website.
30 Setup
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