HP P06049-B21 User Manual

HPE ProLiant DL20 Gen9 Server User Guide

Abstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Part Number: 826318-003a Published: June 2017 Edition: 4

Notices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.

Acknowledgments

Intel®, Itanium®, Pentium®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in the United States and other countries.

Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

Java® and Oracle® are registered trademarks of Oracle and/or its affiliates.

UNIX® is a registered trademark of The Open Group.

Component identification........................................................................... 7

Operations..................................................................................................19

Front panel components......................................................................................................................7

Serial label pull tab information........................................................................................................... 8

Front panel LEDs and buttons.............................................................................................................9

Power fault LEDs....................................................................................................................10

Rear panel components.................................................................................................................... 10

Rear panel LEDs............................................................................................................................... 11

PCIe riser board slot definitions.........................................................................................................12

System board components................................................................................................................13

DIMM slot locations................................................................................................................ 14

System maintenance switch................................................................................................... 14

NMI functionality..................................................................................................................... 15

Drive numbering................................................................................................................................ 15

Hot-plug drive LED definitions...........................................................................................................17

Fan locations..................................................................................................................................... 18

Removing the security bezel............................................................................................................. 19

Powering up the server......................................................................................................................19

Power down the server .....................................................................................................................19

Extending the server from the rack....................................................................................................20

Removing the server from the rack................................................................................................... 22

Removing the access panel.............................................................................................................. 22

Installing the access panel................................................................................................................ 23

Removing the PCI riser cage.............................................................................................................24

Installing the PCI riser cage...............................................................................................................25

Removing the air baffle......................................................................................................................26

Installing the air baffle........................................................................................................................26

Setup...........................................................................................................28

Optional service.................................................................................................................................28

Optimum environment....................................................................................................................... 28

Space and airflow requirements............................................................................................. 28

Temperature requirements......................................................................................................29

Power requirements................................................................................................................29

Electrical grounding requirements.......................................................................................... 30

Server warnings and cautions........................................................................................................... 30

Rack warnings...................................................................................................................................31

Identifying the contents of the server shipping carton....................................................................... 31

Installing hardware options ...............................................................................................................32

Installing the server into the rack.......................................................................................................32

Installing the rack rail hook-and-loop strap........................................................................................35

Installing the operating system..........................................................................................................36

Selecting boot options in UEFI Boot Mode........................................................................................37

Selecting boot options....................................................................................................................... 37

Registering the server....................................................................................................................... 37

Contents 3

Hardware options installation.................................................................. 38

Introduction........................................................................................................................................38

Installing a security bezel option........................................................................................................38

Drive options......................................................................................................................................38

Drive installation guidelines.................................................................................................... 38

Installing a non-hot-plug drive.................................................................................................39

Installing a hot-plug drive........................................................................................................40

Drive cable options............................................................................................................................41

Two-bay LFF Smart Array Controller Mini-SAS cable option..................................................41

Four-bay SFF Smart Array Controller Mini-SAS cable option................................................ 45

Storage controller options..................................................................................................................48

Installing the storage controller and FBWC module options...................................................48

Installing a Smart Storage Battery option............................................................................... 51

M.2 SSD SATA cable and optical drive extension power cable option..............................................53

Installing one M.2 SSD and one optical drive......................................................................... 53

Installing two M.2 SSDs..........................................................................................................60

Memory options.................................................................................................................................65

Memory and processor information........................................................................................ 65

Memory subsystem architecture.............................................................................................67

Single-, dual-, and quad-rank DIMMs..................................................................................... 67

DIMM identification................................................................................................................. 68

Memory configurations........................................................................................................... 69

Advanced ECC memory configuration.........................................................................69

General DIMM slot population guidelines............................................................................... 69

Identifying the processor type.................................................................................................69

Installing a DIMM....................................................................................................................70

Installing a GPU riser cage assembly................................................................................................70

Installing a FlexibleLOM riser cage assembly................................................................................... 72

Installing a redundant power supply option....................................................................................... 73

Trusted Platform Module option.........................................................................................................78

Installing a Trusted Platform Module board............................................................................ 79

Retaining the recovery key/password.....................................................................................80

Enabling the Trusted Platform Module....................................................................................81

4 Contents

Cabling........................................................................................................82

Cabling overview............................................................................................................................... 82

Storage cabling..................................................................................................................................82

Two-bay LFF non-hot-plug drive cabling................................................................................ 82

Two-bay LFF hot-plug drive cabling........................................................................................83

Four-bay SFF hot-plug drive cabling...................................................................................... 83

M.2 SSD cabling.....................................................................................................................83

FBWC cabling....................................................................................................................................86

Smart Storage Battery cabling...........................................................................................................87

H240 Hot Bust Adapter cabling......................................................................................................... 87

P440 Smart Array Controller cabling.................................................................................................89

Optical drive cabling.......................................................................................................................... 90

Fan cabling........................................................................................................................................91

Front I/O cabling................................................................................................................................92

Power supply cabling.........................................................................................................................92

HPE 290W non-hot-plug power supply cabling...................................................................... 92

Redundant power supply backplane cabling.......................................................................... 93

Software and configuration utilities.........................................................94

Server mode......................................................................................................................................94

Product QuickSpecs..........................................................................................................................94

HPE iLO.............................................................................................................................................94

Active Health System..............................................................................................................95

iLO RESTful API support........................................................................................................95

Integrated Management Log...................................................................................................95

HPE Insight Remote Support..................................................................................................95

HPE Insight Remote Support central connect............................................................. 96

HPE Insight Online direct connect............................................................................... 96

Insight Online...............................................................................................................96

Intelligent Provisioning.......................................................................................................................96

Insight Diagnostics..................................................................................................................96

Insight Diagnostics survey functionality.................................................................................. 97

Erase Utility.............................................................................................................................97

Scripting Toolkit for Windows and Linux............................................................................................97

Service Pack for ProLiant..................................................................................................................98

HP Smart Update Manager.................................................................................................... 98

UEFI System Utilities.........................................................................................................................98

Using UEFI System Utilities....................................................................................................98

Flexible boot control................................................................................................................99

Restoring and customizing configuration settings.................................................................. 99

Secure Boot configuration.................................................................................................... 100

Embedded UEFI shell...........................................................................................................100

Embedded Diagnostics option..............................................................................................100

iLO RESTful API support for UEFI........................................................................................100

Re-entering the server serial number and product ID...........................................................101

Utilities and features........................................................................................................................101

HPE Smart Storage Administrator........................................................................................ 101

Automatic Server Recovery.................................................................................................. 101

USB support......................................................................................................................... 102

Redundant ROM support......................................................................................................102

Safety and security benefits.......................................................................................102

Keeping the system current.............................................................................................................102

Access to Hewlett Packard Enterprise Support Materials.................................................... 102

Updating firmware or System ROM...................................................................................... 102

Service Pack for ProLiant.......................................................................................... 103

FWUPDATE utility......................................................................................................103

FWUpdate command from within the Embedded UEFI Shell.................................... 103

Firmware Update application in the UEFI System Utilities.........................................104

Online Flash components.......................................................................................... 104

Drivers.................................................................................................................................. 104

Software and firmware..........................................................................................................105

Operating System Version Support...................................................................................... 105

Version control......................................................................................................................105

Operating systems and virtualization software support for ProLiant servers........................105

HPE Pointnext Portfolio........................................................................................................ 105

Change control and proactive notification.............................................................................106

Troubleshooting.......................................................................................107

Troubleshooting resources..............................................................................................................107

Contents 5

Replacing the system battery.................................................................108

Warranty and regulatory information.....................................................110

Warranty information........................................................................................................................110

Regulatory information.....................................................................................................................110

Safety and regulatory compliance.........................................................................................110

Belarus Kazakhstan Russia marking.................................................................................... 110

Turkey RoHS material content declaration............................................................................111

Ukraine RoHS material content declaration.......................................................................... 111

Specifications...........................................................................................112

Environmental specifications........................................................................................................... 112

Mechanical specifications................................................................................................................ 112

Power supply specifications.............................................................................................................112

Support and other resources..................................................................114

Accessing Hewlett Packard Enterprise Support.............................................................................. 114

Information to collect.............................................................................................................114

Accessing updates...........................................................................................................................114

Websites.......................................................................................................................................... 114

Customer Self Repair ..................................................................................................................... 115

Remote support...............................................................................................................................121

Documentation feedback.................................................................................................................121

Acronyms and abbreviations................................................................. 122

6 Contents

Component identification

Front panel components

• Two-bay LFF non-hot-plug drive model

Item Description

1 Optical drive (optional)

2 Serial label pull tab

3 USB 2.0 connectors

4 Drive bays

• Two-bay LFF hot-plug drive model

Component identification 7

Item Description

1 Optical drive (optional)

2 Serial label pull tab

3 USB 2.0 connectors

4 Drive bays

• Four-bay SFF hot-plug drive model

Item Description

1 Optical drive (optional)

2 Serial label pull tab

3 USB 2.0 connectors

4 Drive bays

Serial label pull tab information

The horizontally-oriented node serial number and iLO label pull tab is located on the rear node panel. The following server labels are attached to this pull tab:

• Top — Server serial number label

• Bottom - Default iLO account information label and customer asset tag label

8 Serial label pull tab information

Front panel LEDs and buttons

Item Description Status

NIC status LED

Solid green = Link to network

Flashing green (1 flash per second) = Network active

Off = No network activity

Health LED

Solid green = Normal

Flashing green (1 flash per second) = iLO is rebooting

Flashing amber = System degraded

Flashing red = System critical

UID button/LED

Solid blue = Activated

Flashing blue:

• 1 flash per second = Remote management or firmware upgrade in progress

• 4 flashes per second = iLO manual soft reboot sequence initiated

• 8 flashes per second = iLO manual hard reboot sequence in progress

Off = Deactivated

Power On/Standby button and system power LED

Solid green = System on

Flashing green (1 flash per second) = Performing power on sequence

Solid amber = System in standby

Off = No power present

When the LEDs described in this table flash simultaneously, a power fault has occurred. For more

information, see "'Power Fault LEDs.'''

Front panel LEDs and buttons 9

Item Description Status

If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status. For more information, see "'Integrated Management Log."'

Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected.

Power fault LEDs

The following table provides a list of power fault LEDs, and the subsystems that are affected. Not all power faults are used by all servers.

Subsystem LED behavior

System board 1 flash

Processor 2 flashes

Memory 3 flashes

Riser board PCIe slots 4 flashes

FlexibleLOM 5 flashes

Table Continued

Removable HPE Flexible Smart Array controller/Smart SAS HBA controller

System board PCIe slots 7 flashes

Power backplane or storage backplane 8 flashes

Power supply 9 flashes

Rear panel components

Item Description

6 flashes

1 Slot 1 PCIe/FlexibleLOM

2 Slot 2 PCIe

3 Non-hot-plug power supply

4 Hot-plug power supply 2

5 Hot-plug power supply 1

10 Power fault LEDs

Table Continued

Item Description

6 NIC connector 2

7 Video connector

8 NIC connector 1/iLO management connector

9 USB 3.0 connectors (2)

Rear panel LEDs

Item Description Status

1 NIC link LED Green = Network link

Off = No network link

2 NIC activity LED Solid green = Link to network

Flashing green = Network active

Off = No network activity

Table Continued

Rear panel LEDs 11

Item Description Status

3 UID LED Solid blue = Activated

Flashing blue:

• 1 flash per second = Remote management or firmware

• 4 flashes per second = iLO manual reboot sequence

• 8 flashes per second = iLO manual reboot sequence in

• Off = deactivated

4 Power supply LED Solid green = Normal

Off = One or more of the following conditions exists:

• Power is unavailable

• Power supply failed

• Power supply is in standby mode

• Power supply error

PCIe riser board slot definitions

• FlexibleLOM riser board

upgrade in progress

initiated

progress

Slot number Form factor Slot description

FlexibleLOM slot FlexibleLOM PCIe x8

2 PCIe 3 PCIe3 x8 (8,4,2,1)

• Two-slot riser board

Slot number Form factor Slot description

1 Low-profile PCIe3 x8 (8,4,2,1)

2 Full-height, half-length PCIe3 x8 (8,4,2,1)

• GPU riser board

Slot number Form factor Slot description

— — —

2 Full-height, half-length PCIe3 x16 (16,8,4,2,1)

12 PCIe riser board slot definitions

System board components

Item Description

1 PCIe riser connector*

2 Trusted module connector

3 microSD slot

4 Processor

5 Fan connector 2

6 Fan connector 1

7 System battery

8 Front I/O connector

9 14-pin power connector

10 4-pin power connector

11 8-pin power connector

12 Power supply sideband signal connector

13 Smart Storage Battery connector

14 SATA connector for M.2 SSD/optical drive

15 Storage backup power connector

16 Mini-SAS connector

17 SATA connector for M.2 SSD

18 Fan connector 3

19 Internal USB 3.0 connector

20 System maintenance switch

21 NMI header

System board components 13

* For more information on the riser board slots supported by the onboard PCI riser conectors, see "PCIe riser

board slot definitions."

DIMM slot locations

The arrow points to the front of the server.

System maintenance switch

Position Default Function

S1 Off

S2 Off

S3 Off Reserved

S4 Off Reserved

S5 Off

S6 Off

S7 Off

Off = iLO security is enabled.

On = iLO security is disabled.

Off = System configuration can be changed.

On = System configuration is locked.

Off = Power-on password is enabled.

On = Power-on password is disabled.

Off = No function

On = ROM reads system configuration as invalid.

Off = Set default boot mode to UEFI.

S8 — Reserved

14 DIMM slot locations

On = Set default boot mode to legacy.

Table Continued

Position Default Function

S9 — Reserved

S10 — Reserved

S11 — Reserved

S12 — Reserved

To access the redundant ROM, set S1, S5, and S6 to On.

When system maintenance switch S6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

IMPORTANT:

Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HPE Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when the server is in Legacy BIOS Boot Mode.

CAUTION:

Clearing CMOS, NVRAM or both deletes configuration information. Be sure to configure the server properly to prevent data loss.

NMI functionality

An NMI crash dump creates a crash dump log before resetting a system which is not responding.

Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to restart the system. Resetting the system erases any information which could support problem analysis, but the NMI feature preserves that information by performing a memory dump before a system reset.

To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:

• Use the iLO Virtual NMI feature.

• Short the NMI header.

For more information, see the Hewlett Packard Enterprise website.

Drive numbering

The following images show the drive numbering for each of the supported drive configurations. For drive box numbering information, see "Front panel components."

• Two-bay LFF non-hot-plug drive model

NMI functionality 15

• Two-bay LFF hot-plug drive model

• Four-bay SFF hot-plug drive model

16 Component identification

Hot-plug drive LED definitions

Item LED Status Definition

1 Locate Solid blue The drive is being identified by a host application.

Flashing blue The drive carrier firmware is being updated or

2 Activity ring Rotating green Drive activity.

Off No drive activity.

3 Do not remove Solid white Do not remove the drive. Removing the drive

requires an update.

causes one or more of the logical drives to fail.

Off Removing the drive does not cause a logical drive

to fail.

4 Drive status Solid green The drive is a member of one or more logical

drives.

Flashing green The drive is rebuilding or performing a RAID

migration, strip size migration, capacity expansion, or logical drive extension, or is erasing.

Table Continued

Hot-plug drive LED definitions 17

Item LED Status Definition

Flashing amber/green The drive is a member of one or more logical

drives and predicts the drive will fail.

Flashing amber The drive is not configured and predicts the drive

will fail.

Solid amber The drive has failed.

Off The drive is not configured by a RAID controller.

The blue Locate LED is behind the release lever and is visible when illuminated.

IMPORTANT:

The Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode. It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled, drives connected to the system board MiniSAS connectors operate in AHCI or Legacy mode. Under this condition:

• The drives cannot be a part of a hardware RAID or a logical drive.

• The Locate, Drive status, and Do not remove LEDs of the affected drives are disabled.

Use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to enable or disable the B140i controller (System Configuration, BIOS/Platform Configuration (RBSU), System Options, SATA Controller Options, Embedded SATA Configuration).

Fan locations

18 Fan locations

Operations

Removing the security bezel

To access the front panel components, unlock and remove the security bezel.

Powering up the server

Procedure

1. To power up the server, press the Power On/Standby button.

Power down the server

Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

IMPORTANT:

When the server is in standby mode, auxiliary power is still being provided to the system.

To power down the server, use one of the following methods:

• Press and release the Power On/Standby button.

This method initiates a controlled shutdown of applications and the OS before the server enters standby mode.

• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby mode.

This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.

• Use a virtual power button selection through iLO.

This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.

Operations 19

Before proceeding, verify that the server is in standby mode by observing that the system power LED is amber.

Extending the server from the rack

CAUTION:

To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.

Procedure

1. Power down the server.

2. Disconnect all peripheral cables from the server.

3. Disconnect each power cord from the server.

4. In a server that uses thumbscrew rack ears, loosen the captive thumbscrews that secure the server

faceplate to the front of the rack, then slide the server out of the rack.

5. In a server that uses quick-release latch rack ears: a. Open the latches on both sides of the server.

b. If necessary, use a T-25 Torx screwdriver to loosen the shipping screws. c. Slide the server out of the rack.

20 Extending the server from the rack

6. After performing the installation or maintenance procedure, slide the server back into the rack, and then

press the server firmly into the rack to secure it in place.

7. Do one of the following:

• In a server that uses thumbscrew rack ears, tighten the captive thumbscrews.

• In a server that uses quick-release latch rack ears, if necessary, tighten the shipping screws.

8. Connect each power cord to the server.

9. Connect all peripheral cables to the server.

10. Power up the server.

Operations 21

Removing the server from the rack

WARNING:

The server is very heavy. To reduce the risk of personal injury or damage to the equipment:

• Observe local occupational health and safety requirements and guidelines for manual material handling.

• Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened. Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

• Use caution when installing the server in or removing the server from the rack; it is unstable when not fastened to the rails.

Procedure

1. Power down the server.

2. Extend the server on the rack rails until the server rail-release latches engage.

3. Disconnect all peripheral cables from the server.

4. Disconnect each power cord from the server.

5. Remove the server from the rack.

For instructions on how to extend or remove the server from the rack, see the documentation that ships with the rack rail system.

6. Place the server on a sturdy and level surface.

Removing the access panel

WARNING:

To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION:

To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge.

CAUTION:

Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. If you are performing a non-hot-plug procedure, remove all power: a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

22 Removing the server from the rack

• Extend the server from the rack.

• Remove the server from the rack.

5. If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch.

6. Open the locking latch.

The access panel slides back, releasing it from the chassis.

7. Lift and remove the access panel.

Turn the access panel over to locate the server hood label. This label provides convenient access to component identification, LED status indicators, and system maintenance switch settings information.

Installing the access panel

Procedure

1. Ensure that the access panel latch is in the open position.

2. Align the hole in the access panel latch with the guide pin on the chassis.

3. Close the access panel latch.

Installing the access panel 23

The access panel slides to a closed position.

4. Use a T-15 Torx screw driver to tighten the access panel latch screw.

Removing the PCI riser cage

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. If you are performing a non-hot-plug procedure, remove all power:

4. Do one of the following:

5. Remove the access panel.

6. Disconnect all cables connected to existing expansion boards.

7. Remove the existing PCI riser cage.

WARNING:

To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION:

To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

• Extend the server from the rack.

• Remove the server from the rack.

24 Removing the PCI riser cage

Retain the cage for future use.

Installing the PCI riser cage

CAUTION:

To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.

Procedure

1. If cabled expansion boards are installed on the PCI riser cage, connect all necessary internal cabling to

the expansion boards.

For more information on these cabling requirements, see the documentation that ships with the option.

2. Align the riser board with the corresponding connectors on the system board, then press down on the PCI

riser cage.

3. Install the access panel.

4. Do one of the following:

Installing the PCI riser cage 25

• Slide the server into the rack.

• Install the server into the rack.

5. Power up the server.

Removing the air baffle

CAUTION:

For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power: a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the air baffle.

Installing the air baffle

CAUTION:

26 Removing the air baffle

Procedure

1. Install the air baffle.

2. Install the access panel.

3. Do one of the following:

4. Power up the server.

• Slide the server into the rack.

• Install the server into the rack.

Operations 27

Setup

Optional service

Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.

HPE support services offer upgraded service levels to expand the standard product warranty with easy-tobuy, easy-to-use support packages that will help you make the most of your server investments. Some of the HPE support services for hardware, software or both are:

• Foundation Care – Keep systems running.

◦ 6-Hour Call-to-Repair ◦ 4-Hour 24x7 ◦ Next Business Day

• Proactive Care – Help prevent service incidents and get you to technical experts when there is one.

◦ 6-Hour Call-to-Repair ◦ 4-Hour 24x7 ◦ Next Business Day

• Deployment service for both hardware and software

• HPE Education Services – Help train your IT staff.

The time commitment for this repair service might vary depending on the site's geographical region. For

more service information available in your site, contact your local

HPE support center.

For more information on HPE support services, see the Hewlett Packard Enterprise website.

Optimum environment

When installing the server in a rack, select a location that meets the environmental standards described in this section.

Space and airflow requirements

To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack:

• Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.

• Leave a minimum clearance of 76.2 cm (30 in) behind the rack.

• Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks.

Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

CAUTION:

To prevent improper cooling and damage to the equipment, do not block the ventilation openings.

When vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow.

28 Setup

CAUTION:

Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage.

The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation.

CAUTION:

When using a Compaq branded 7000 series rack, install the high airflow rack door insert (PN 327281B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper front-to-back airflow and cooling.

CAUTION:

If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment:

• Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).

• Side—The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm (2.75 in).

Temperature requirements

To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment.

The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).

CAUTION:

To reduce the risk of damage to the equipment when installing third-party options:

• Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits.

• Do not exceed the manufacturer’s TMRA.

Power requirements

Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.

WARNING:

To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility.

CAUTION:

Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.

Temperature requirements 29

When installing more than one server, you might need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines:

• Balance the server power load between available AC supply branch circuits.

• Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating.

• Do not use common power outlet strips for this equipment.

• Provide a separate electrical circuit for the server.

For more information on the hot-plug power supply and calculators to determine server power consumption in various system configurations, see the Hewlett Packard Enterprise Power Advisor website.

Electrical grounding requirements

The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the equipment in accordance with any regional or national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices.

Because of the high ground-leakage currents associated with multiple servers connected to the same power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommended.

Server warnings and cautions

WARNING:

This server is very heavy. To reduce the risk of personal injury or damage to the equipment:

• Observe local occupational health and safety requirements and guidelines for manual material handling.

• Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

• Use caution when installing the server in or removing the server from the rack; it is unstable when not fastened to the rails.

WARNING:

To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

WARNING:

To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

30 Electrical grounding requirements

CAUTION:

Do not operate the server for long periods with the access open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Rack warnings

WARNING:

To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling jacks are extended to the floor.

• The full weight of the rack rests on the leveling jacks.

• The stabilizing feet are attached to the rack if it is a single-rack installation.

• The racks are coupled together in multiple-rack installations.

• Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.

WARNING:

To reduce the risk of personal injury or equipment damage when unloading a rack:

• At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters.

• Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides.

WARNING:

To reduce the risk of personal injury or damage to the equipment, adequately stabilize the rack before extending a component outside the rack. Extend only one component at a time. A rack may become unstable if more than one component is extended.

WARNING:

When installing a server in a telco rack, be sure that the rack frame is adequately secured at the top and bottom to the building structure.

Identifying the contents of the server shipping carton

Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.

The contents of the server shipping carton include:

• Server

• Power cord

• Hardware documentation and software products

• Rack-mounting hardware and documentation

Rack warnings 31

In addition to the supplied items, you might need:

• Operating system or application software

• Hardware options

• Screwdriver

Installing hardware options

Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation."

Installing the server into the rack

To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit.

Follow the server-specific instructions on the website to install the rack brackets.

WARNING:

This server is heavy. To reduce the risk of personal injury or damage to the equipment:

• Observe local occupational health and safety requirements and guidelines for manual material handling.

• Use caution when installing the server in or removing the server from the rack; it is unstable when not fastened to the rails.

To install the server in a Hewlett Packard Enterprise, Compaq-branded, Telco, or a third-party rack:

Procedure

1. Install the server and cable management arm option into the rack. See the documentation that ships with

2. Connect peripheral devices to the server.

3. For a server using a non-hot-plug power supply: To prevent the accidental disconnection of the power

CAUTION:

Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top.

the Quick Deploy Rail System.

WARNING:

To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors.

cord when sliding the server into and from the enclosure, secure the power cord through the strain relief clip:

a. If the clip is positioned too near the power cord that it blocks the power cord plug connection, slide the

clip backward.

32 Installing hardware options

b. Connect the power cord to the server. c. Press the top part of the clip, then pull the clip open. d. Position the power cord inside the clip, and then close the clip.

e. Slide the clip forward until it is flush against the edge of the power cord plug.

Setup 33

4. For a server using a hot-plug power supply: To prevent accidental power cord disconnection when

sliding the server in and out of the enclosure, secure the power cord in the strain relief strap attached to the power input module handle:

a. Unwrap the strain relief strap from the power input module handle.

CAUTION:

Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never bend power cords and server cables tight enough to cause a crease in the sheathing.

b. Bend the plug end of the power cord in the position shown in the following image.

34 Setup

c. Secure the power cord with the strain relief strap.

5. Employ best practices to route and manage the power cords and other cables in the server rear panel.

IMPORTANT:

When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

6. Use the hook-and-loop strap included in the server shipping carton to secure the power cords and the

other rear panel cables to the rack rail.

7. Connect the power cord to the power source.

WARNING:

To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

• Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

Installing the rack rail hook-and-loop strap

The rack rail hook-and-loop strap can be installed on either the left or right rack rail. Hewlett Packard Enterprise recommends installing it on the left rack rail for better cable management.

To install the rack rail hook-and-loop strap:

1. Install the server into the rack.

2. Install the rack rail hook-and-loop strap:

a. Hold the rear panel cables against the rack rail, and then wrap the strap around the rack rail.

CAUTION:

To prevent thermal or mechanical obstruction on full-length servers installed in the rack, the extra length and buckle part of the strap must be facing the outside of the rack rail.

b. Loop the end of the hook-and-loop strap through the buckle.

Installing the rack rail hook-and-loop strap 35

When multiple hook-and-loop straps are used in the same rack, stagger the strap location, so that the straps are adjacent to each other when viewed from top to bottom. This positioning will enable the rack rail to slide easily in and out of the rack.

Installing the operating system

This ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server.

To operate properly, the server must have a supported operating system. Attempting to run an unsupported operating system can cause serious and unpredictable results. For the latest information on operating system support, see the Hewlett Packard Enterprise website.

Failure to observe UEFI requirements for ProLiant Gen9 servers can result in errors installing the operating system, failure to recognize boot media, and other boot failures. For more information on these requirements, see the HPE UEFI Requirements on the Hewlett Packard Enterprise website.

To install an operating system on the server, use one of the following methods:

• Intelligent Provisioning—For single-server deployment, updating, and provisioning capabilities.

To install an operating system on the server with Intelligent Provisioning (local or remote):

1. Connect the Ethernet cable between the network connector on the server and a network jack.

2. Press the Power On/Standby button.

3. During server POST, press F10.

4. Complete the initial Preferences and Registration portion of Intelligent Provisioning.

5. At the 1 Start screen, click Configure and Install.

6. To finish the installation, follow the onscreen prompts. An Internet connection is required to update the

firmware and systems software.

• Insight Control server provisioning—For multi-server remote OS deployment, use Insight Control server provisioning for an automated solution. For more information, see the Insight Control documentation on the Hewlett Packard Enterprise website.

For additional system software and firmware updates, download the Service Pack for ProLiant from the Hewlett Packard Enterprise website. Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version.

For more information, see "Keeping the system current."

For more information on using these installation methods, see the Hewlett Packard Enterprise website.

36 Installing the operating system

Selecting boot options in UEFI Boot Mode

On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.

Procedure

1. Press the Power On/Standby button.

2. During the initial boot:

• To modify the server configuration ROM default settings, press the F9 key in the ProLiant POST screen

to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the English language.

• If you do not need to modify the server configuration and are ready to install the system software, press

the F10 key to access Intelligent Provisioning.

For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard

Enterprise website.

Selecting boot options

This server supports both Legacy BIOS Boot Mode and UEFI Boot Mode. On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.

Procedure

1. Press the Power On/Standby button.

2. Do one of the following: a. To enter the UEFI System Utilities screen and modify the server configuration ROM default settings,

press the F9 key on the ProLiant POST screen. Choose one of the following boot modes:

• Legacy BIOS

• UEFI (default)

b. If you do not need to modify the server configuration and are ready to install the system software, press

the F10 key to access Intelligent Provisioning.

For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard

Enterprise website.

Registering the server

To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website.

Selecting boot options in UEFI Boot Mode 37

Hardware options installation

Introduction

If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.

WARNING:

To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION:

Installing a security bezel option

The security bezel helps prevent unauthorized physical access to the front panel components. Install the security bezel and then lock it with the key provided with the kit. The security bezel is only supported in servers that are using the quick-release latch rack ears.

Drive options

The server supports up to two LFF hot-plug or non hot-plug drives and four SFF hot-plug.

The embedded storage controller supports SATA drive installation.

For SAS drive installation, install a Host Bus Adapter or a Smart Array Controller board option. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website.

Drive installation guidelines

When adding drives to the server, observe the following general guidelines:

38 Hardware options installation

• The system automatically sets all device numbers.

• Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number.

• All drives grouped into the same drive array must meet the following criteria:

◦ They must be either all SAS or all SATA. ◦ They must be either all hard drives or all solid state drives. ◦ Drives should be the same capacity to provide the greatest storage space efficiency when drives are

grouped together into the same drive array.

Installing a non-hot-plug drive

CAUTION:

To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

4. Remove the drive carrier.

5. Remove the two metal brackets from the drive carrier.

6. Install the drive into the carrier.

Installing a non-hot-plug drive 39

7. Install the drive.

8. Connect each power cord to the server.

9. Connect each power cord to the power source.

10. Power up the server.

11. If removed, install the security bezel.

To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website.

Installing a hot-plug drive

CAUTION:

To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

Procedure

1. If installed, remove the security bezel.

2. Remove the drive blank.

40 Installing a hot-plug drive

3. Prepare the drive.

4. Install the drive.

5. Determine the status of the drive from the drive LED definitions.

6. If removed, install the security bezel.

To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website.

Drive cable options

Use these drive cable options to install a Smart Array Controller option.

Two-bay LFF Smart Array Controller Mini-SAS cable option

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

Drive cable options 41

3. Remove all power: a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Disconnect the existing Mini-SAS cables from the system board and the drive backplane.

7. Remove the PCI riser cage.

8. Remove the blank from slot 2 of the riser cage.

9. Install the Smart Array controller. a. If installed, remove the air scoop from the controller.

42 Hardware options installation

b. If you are planning to install the FBWC, install it now. c. Install the Smart Array controller in slot 2.

10. Connect the Mini-SAS cable to the Smart Array controller.

11. Align the PCI riser board with the corresponding connector on the system board, then press down on the

riser cage.

Hardware options installation 43

NOTE:

To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.

12. Connect the Mini-SAS cable to the drive backplane.

13. Install the access panel.

14. Do one of the following:

• Slide the server into the rack.

• Install the server into the rack

15. Connect each power cord to the server.

16. Connect each power cord to the power source.

17. Power up the server.

18. If removed, install the security bezel.

44 Hardware options installation

Four-bay SFF Smart Array Controller Mini-SAS cable option

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power: a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Disconnect the existing Mini-SAS cables from the system board and the drive backplane.

7. Remove the PCI riser cage.

8. Remove the blank from slot 2 of the riser cage.

9. Install the Smart Array controller. a. If installed, remove the air scoop from the controller.

Four-bay SFF Smart Array Controller Mini-SAS cable option 45

b. If you are planning to install the FBWC, install it now. c. Install the Smart Array controller in slot 2.

10. Connect the Mini-SAS cable to the Smart Array controller.

11. Align the PCI riser board with the corresponding connector on the system board, then press down on the

riser cage.

46 Hardware options installation

NOTE:

To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.

12. Connect the Mini-SAS cable to the drive backplane.

13. Install the access panel.

14. Do one of the following:

• Slide the server into the rack.

• Install the server into the rack

15. Connect each power cord to the server.

16. Connect each power cord to the power source.

17. Power up the server.

18. If removed, install the security bezel.

Hardware options installation 47

Storage controller options

The server ships with an embedded Dynamic Smart Array B140i Controller. This embedded controller is supported in UEFI Boot Mode only. For more information about the controller and its features, see the HPE Dynamic Smart Array B140i RAID Controller User Guide on the Hewlett Packard Enterprise website.

Upgrade options exist for an integrated array controller. For a list of supported options, see the product QuickSpecs on the Hewlett Packard Enterprise website.

To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website.

The server supports FBWC. FBWC consists of a cache module and a Smart Storage Battery Pack. The DDR cache module buffers and stores data being written by an integrated Gen9 P-series Smart Array Controller.

This server supports the 96-W Smart Storage Battery Pack. This battery pack can support up to 24 devices. Devices in this context refer to the Smart Array Controller or NVDIMM associated with the cache module.

The battery pack might have a low charge when installed. If the battery does have low charge, a POST error message appears when the server is powered up, indicating that the battery pack is temporarily disabled. No action is necessary. The internal circuitry automatically recharges the batteries and enables the battery pack. When the system is powered on this process might take approximately 2 hours.

If a system power failure occurs, a fully charged battery pack provides power for up to 150 seconds. During that interval, the controller transfers the cached data from DDR memory to flash memory, where the data remains indefinitely or until a controller retrieves the data. The data protection and the time limit also apply if a power outage occurs. When power is restored to the system, an initialization process writes the preserved data to the storage drives.

CAUTION:

The cache module connector does not use the industry-standard DDR3 mini-DIMMs. Do not use the controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data. Also, do not transfer this cache module to an unsupported controller model, because you can lose data.

CAUTION:

To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress.

CAUTION:

After the server is powered down, wait for 30 seconds, and then check the amber LED before unplugging the cable from the cache module. If the amber LED flashes after 30 seconds, do not remove the cable from the cache module. The cache module is backing up data. Data will be lost if the cable is detached when the amber LED is still flashing.

Installing the storage controller and FBWC module options

For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

48 Storage controller options

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the PCI riser cage.

7. If you intend to use a FBWC module, install the module on the storage controller. a. If you are installing a Smart Array P440 Controller, remove the air scoop.

b. Connect the cache module backup power cable to the module.

c. Install the cache module onto the storage controller.

Hardware options installation 49

8. Install the Smart Array controller in slot 2.

9. Connect all necessary internal cables to the storage controller.

For internal drive cabling information, see "Storage cabling."

10. Install the PCI riser cage.

11. Connect the other end of the storage controller cables to the drive backplane.

For internal drive cabling information, "Storage cabling."

12. Connect the FBWC cable to the system board.

For more information, see "FBWC module cabling."

13. If you are planning to install the Smart Storage Battery, install it now.

14. Install the access panel.

15. Do one of the following:

• Slide the server into the rack.

• Install the server into the rack.

16. Connect each power cord to the server.

17. Connect each power cord to the power source.

18. Power up the server.

19. If removed, install the security bezel.

20. If you are planning to install new drives, install them now.

For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website.

To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard

Enterprise website.

50 Hardware options installation

Installing a Smart Storage Battery option

For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website.

CAUTION:

In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the external drives as failed when the server is powered up.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power: a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

•

Remove the server from the rack.

5. Remove the access panel.

6. Remove the air baffle.

7. Remove the slot covers.

8. Install the Smart Storage Battery holders.

Installing a Smart Storage Battery option 51

9. Install the Smart Storage Battery, then connect the battery cable to the system board connector.

10. Install the air baffle.

11. Install the access panel.

12. Do one of the following:

• Slide the server into the rack.

• Install the server into the rack.

13. Connect each power cord to the server.

14. Connect each power cord to the power source.

15. Power up the server.

16. If removed, install the security bezel.

52 Hardware options installation

M.2 SSD SATA cable and optical drive extension power cable option

Installing one M.2 SSD and one optical drive

For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. If you are performing a non-hot-plug procedure, remove all power: a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the optical drive blank.

7. Install the optical drive and secure it with the screw provided in the optical drive kit.

M.2 SSD SATA cable and optical drive extension power cable option 53

8. Connect and route the cables: a. Connect the cable assembly from the optical drive option kit to the rear of the optical drive.

b. Connect the power cable to the optical drive extension power cable. c. Connect the extension cable and the SATA cable to the system board.

• Two-bay LFF configuration

• Four-bay SFF configuration

54 Hardware options installation

9. Remove the PCI riser cage.

10. Select the appropriate PCIe slot to install the M.2 SSD enablement board and remove the PCIe blank.

• Slot 1

• Slot 2

11. If installing the M.2 SSD enablement board in slot 1, do the following: a. Remove the full-height bracket from the M.2 SSD enablement board.

Hardware options installation 55

b. Install the low-profile bracket on the M.2 SSD enablement board.

12. Install the M.2 SSD enablement board into the PCI riser cage and then connect the SATA cable to the

enablement board.

• Slot 1

56 Hardware options installation

• Slot 2

13. Install the PCI riser cage.

14. Connect the SATA cable to the SATA connector on the system board.

15. Based on the riser cage configuration, route the M.2 SSD SATA cable in the following ways:

• Two-bay LFF configuration

◦ Slot 2 of the FlexibleLOM riser cage assembly

◦ Slot 1 of the two-slot PCI riser cage assembly

Hardware options installation 57

◦ Slot 2 of the two-slot PCI riser cage assembly

• Four-bay SFF configuration

◦ Slot 2 of the FlexibleLOM riser cage assembly

58 Hardware options installation

◦ Slot 1 of the two-slot PCI riser cage assembly

◦ Slot 2 of the two-slot PCI riser cage assembly

Hardware options installation 59

16. Install the access panel.

17. Do one of the following:

• Slide the server into the rack.

• Install the server into the rack.

18. Connect each power cord to the server.

19. Connect each power cord to the power source.

20. Power up the server.

21. If removed, install the security bezel.

Installing two M.2 SSDs

For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power: a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the PCI riser cage.

7. Select the appropriate PCIe slot to install the M.2 SSD enablement board and remove the PCIe blank.

• Slot 1

60 Installing two M.2 SSDs

• Slot 2

8. If installing the M.2 SSD enablement board in slot 1, do the following: a. Remove the full-height bracket from the M.2 SSD enablement board.

b. Install the low-profile bracket on the M.2 SSD enablement board.

Hardware options installation 61

9. Install the M.2 SSD enablement board into the PCI riser cage and then connect the SATA cable to the

enablement board.

• Slot 1

• Slot 2

10. Install the PCI riser cage.

11. Connect the SATA cable to the SATA connector on the system board.

12. Based on the riser cage configuration, route the M.2 SSD SATA cable in the following ways:

• Two-bay LFF configuration

62 Hardware options installation

◦ Slot 2 of the FlexibleLOM riser cage assembly

◦ Slot 1 of the two-slot PCI riser cage assembly

◦ Slot 2 of the two-slot PCI riser cage assembly

Hardware options installation 63

• Four-bay SFF configuration

◦ Slot 2 of the FlexibleLOM riser cage assembly

◦ Slot 1 of the two-slot PCI riser cage assembly

64 Hardware options installation

◦ Slot 2 of the two-slot PCI riser cage assembly

13. Install the access panel.

14. Do one of the following:

• Slide the server into the rack.

• Install the server into the rack.

15. Connect each power cord to the server.

16. Connect each power cord to the power source.

17. Power up the server.

18. If removed, install the security bezel.

Memory options

Memory and processor information

The memory subsystem in this server supports UDIMMs only.

The following processors are optimized for single-rank and dual-rank PC4-2133 (DDR4-2133) UDIMMs operating at up to 2133 MT/s:

Memory options 65

• Intel Xeon E3-1200 v5 processors

• 3.30-GHz Intel Pentium G4400 processor and 3.50-GHz Intel Pentium G4500 processor

• 3.70-GHz Intel Core i3-6100 processor and 3.80-GHz Intel Core i3-6300 processor

The following processors are optimized for single-rank and dual-rank PC4-2400T (DDR4-2400) UDIMMs operating at up to 2400 MT/s:

• Intel Xeon E3-1200 v6 processors

• 3.50-GHz Intel Pentium G4560 processor and 3.60-GHz Intel Pentium G4600 processor

• 3.90-GHz Intel Core i3-7100 processor and 4.00-GHz Intel Core i3-7300 processor

For the latest memory configuration information, see the product QuickSpecs on the Hewlett Packard

Enterprise website.

DIMM specifications

Intel Xeon E3-1200 v5 processor, 3.30-GHz Intel Pentium G4400 processor, 3.50-GHz Intel Pentium G4500 processor, 3.70-GHz Intel Core I3-6100 processor, or 3.80-GHz Intel Core i3-6300 processor:

Type Rank Capacity Native speed Voltage

UDIMM Single 4 GB 2133 MT/s STD

UDIMM Single 8 GB 2133 MT/s STD

UDIMM Dual 8 GB 2133 MT/s STD

UDIMM Dual 16 GB 2133 MT/s STD

Intel Xeon E3-1200 v6 processor, 3.50-GHz Intel Pentium G4560 processor, 3.60-GHz Intel Pentium G4600 processor, 3.90-GHz Intel Core i3-7100 processor, or 4.00-GHz Intel Core i3-7300 processor:

Type Rank Capacity Native speed Voltage

UDIMM Single 8 GB 2400 MT/s STD

UDIMM Dual 16 GB 2400 MT/s STD

Populated DIMM speed (MT/s)

Operating memory speed is a function of rated DIMM speed, the number of DIMMs installed per channel, processor model, and the speed selected in the BIOS/Platform Configuration (RBSU) of the UEFI System Utilities.

Intel Xeon E3-1200 v5 processor, 3.30-GHz Intel Pentium G4400 processor, 3.50-GHz Intel Pentium G4500 processor, 3.70-GHz Intel Core I3-6100 processor, or 3.80-GHz Intel Core i3-6300 processor:

Type Rank 1 DIMM per channel 2 DIMM per channel

UDIMM Single 2133 MT/s 2133 MT/s

UDIMM Dual 2133 MT/s 2133 MT/s

Intel Xeon E3-1200 v6 processor, 3.50-GHz Intel Pentium G4560 processor, 3.60-GHz Intel Pentium G4600 processor, 3.90-GHz Intel Core i3-7100 processor, or 4.00-GHz Intel Core i3-7300 processor:

Type Rank 1 DIMM per channel 2 DIMM per channel

UDIMM Single 2400 MT/s 2400 MT/s

UDIMM Dual 2400 MT/s 2400 MT/s

Maximum memory capacity

66 Hardware options installation

Maximum memory capacity is a function of DIMM capacity, number of installed DIMMs, and memory type.

Intel Xeon E3-1200 v5 processor, 3.30-GHz Intel Pentium G4400 processor, 3.50-GHz Intel Pentium G4500 processor, 3.70-GHz Intel Core I3-6100 processor, or 3.80-GHz Intel Core i3-6300 processor:

DIMM type DIMM rank Maximm capacitiy

UDIMM Single-rank (4 GB) 16

UDIMM Single-rank (8 GB) 32

UDIMM Dual-rank (8 GB) 32

UDIMM Dual-rank (16 GB) 64

Intel Xeon E3-1200 v6 processor, 3.50-GHz Intel Pentium G4560 processor, 3.60-GHz Intel Pentium G4600 processor, 3.90-GHz Intel Core i3-7100 processor, or 4.00-GHz Intel Core i3-7300 processor:

DIMM type DIMM rank Maximm capacitiy

UDIMM Single-rank (8 GB) 32

UDIMM Dual-rank (16 GB) 64

Memory subsystem architecture

The memory subsystem in this server is divided into channels. Each processor supports two channels, and each channel supports two DIMM slots.

Channel Population order Slot number

DIMM slots are identified by number and by letter. Letters identify the population order. Slot numbers are reported by ROM messages during boot and are used for error reporting.

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website.

Single-, dual-, and quad-rank DIMMs

To understand and configure memory protection modes properly, an understanding of single-, dual-, and quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications.

A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory. A dual-rank DIMM is similar to having two single-rank DIMMs on the same module, with only one rank accessible at a time. A quad-rank DIMM is, effectively, two dual-rank DIMMs on the same module. Only one rank is accessible at a time. The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM.

Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 8-GB single-rank DIMMs, a dual-rank DIMM would be 16 GB, and a quad-rank DIMM would be 32 GB.

LRDIMMs are labeled as quad-rank DIMMs. There are four ranks of DRAM on the DIMM, but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual-rank DIMM to the system. The

Memory subsystem architecture 67

LRDIMM buffer isolates the electrical loading of the DRAM from the system to allow for faster operation. This allows higher memory operating speed compared to quad-rank RDIMMs.

DIMM identification

To determine DIMM characteristics, see the label attached to the DIMM and the following illustration and table.

Item Description Definition

1 Capacity

2 Rank

3 Data width

4 Memory generation DDR4

5 Maximum memory speed

6 CAS latency

7 DIMM type

8 GB

16 GB

32 GB

64 GB

1R = Single-rank

2R = Dual-rank

4R = Quad-rank

x4 = 4-bit

x8 = 8-bit

2133 MT/s

2400 MT/s

P=15

T=17

R = RDIMM (registered)

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website.

68 DIMM identification

L = LRDIMM (load reduced)

E = UDIMM (unbuffered with ECC)

Memory configurations

To optimize server availability, the server supports Advanced ECC AMP mode:

• Advanced ECC — Provides up to 4-bit error correction. This mode is the default option for this server.

Advanced Memory Protection options are configured in the BIOS/Platform Configuration (RBSU). If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see the HPE UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website.

Advanced ECC memory configuration

Advanced ECC memory is the default memory protection mode for this server. Standard ECC can correct single-bit memory errors and detect multi-bit memory errors. When multi-bit errors are detected using Standard ECC, the error is signaled to the server and causes the server to halt.

Advanced ECC protects the server against some multi-bit memory errors. Advanced ECC can correct both single-bit memory errors and 4-bit memory errors if all failed bits are on the same DRAM device on the DIMM.

Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. Using HPE Advanced Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.

General DIMM slot population guidelines

Observe the following guidelines for all AMP modes:

• Install DIMMs that are optimized for the installed processor.

• To identify the processor type installed in the server, use the BIOS/Platform Configuration (RBSU) of the

UEFI System Utilities.

• Do not mix LRDIMMs and RDIMMs.

• White DIMM slots denote the first slot of a channel (Ch 1-A, Ch 2-B, Ch 3-C, Ch 4-D).

• When only one processor is installed, install DIMMs in sequential alphabetic order: A, B, C, D, E, F, and so

forth.

• When two processors are installed, install the DIMMs in sequential alphabetical order balanced between

the two processors: P1-A, P2-A, P1-B, P2-B, P1-C, P2-C, and so forth.

• DIMMs should be populated starting farthest from the processor on each channel.

For more information about server memory, see the Hewlett Packard Enterprise website.

Identifying the processor type

The processor type installed in the server is briefly displayed during POST. To view this information and additional processor specifications, do the following:

Procedure

1. Reboot the server.

The server restarts and the POST screen appears.

2. Press F9.

The System Utilities screen appears.

3. Select System Information | Processor Information.

The Processor Information screen shows detailed information about the processors installed in the server.

4. Press Esc until the main menu is displayed.

5. Select Reboot the System to exit the utility and resume the boot process.

Memory configurations 69

Installing a DIMM

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power: a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the air baffle.

7. Open the DIMM slot latches.

8. Install the DIMM.

9. Install the air baffle.

10. Install the access panel.

11. Do one of the following:

• Slide the server into the rack.

• Install the server into the rack.

12. Connect each power cord to the server.

13. Connect each power cord to the power source.

14. Power up the server.

15. If removed, install the security bezel.

After installing the DIMMs, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to configure the memory protection mode.

Installing a GPU riser cage assembly

For more information on the riser board slot specifications, see "PCIe riser board slot definitions."

For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website.

70 Installing a DIMM

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

4. Do one of the following:

5. Remove the access panel.

6. Remove the existing PCI riser cage.

7. Remove the PCI blank.

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

• Extend the server from the rack.

• Remove the server from the rack.

Retain the blank for future use.

8. Install the component: a. Firmly seat the GPU in the slot.

b. Secure the GPU with a T-10 screw.

9. Install the PCI riser cage.

CAUTION:

To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.

10. Install the access panel.

11. Do one of the following:

• Slide the server into the rack.

• Install the server into the rack.

12. Connect each power cord to the server.

13. Connect each power cord to the power source.

Hardware options installation 71

14. Power up the server.

15. If removed, install the security bezel.

Installing a FlexibleLOM riser cage assembly

For more information on the riser board slot specifications, see "PCIe riser board slot definitions."

For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power: a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

4. Do one of the following:

• Extend the server from the rack.

• Remove the server from the rack.

5. Remove the access panel.

6. Remove the existing PCI riser cage.

7. Using a T-10 screwdriver, remove the blank from the FlexibleLOM slot of the riser cage.

8. Install the FlexibleLOM adapter: a. Firmly seat the FlexibleLOM adapter in the slot.

b. Secure the FlexibleLOM adapter with a T-10 screw.

9. Install the PCI riser cage.

72 Installing a FlexibleLOM riser cage assembly

CAUTION:

To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.

10. Install the access panel.

11. Do one of the following:

• Slide the server into the rack.

• Install the server into the rack.

12. Connect each power cord to the server.

13. Connect each power cord to the power source.

14. Power up the server.

15. If removed, install the security bezel.

Installing a redundant power supply option

WARNING:

To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website.

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Release the power cords from the strain relief straps.

4. Remove all power:

5. Do one of the following:

CAUTION:

To reduce the risk of injury from electric shock hazards, do not open the power supplies. Refer all maintenance, upgrades, and servicing to qualified personnel.

CAUTION:

To reduce the risk of personal injury from hot surfaces, allow the drives ad the internal system components to cool before touching them.

CAUTION:

To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge.

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

Installing a redundant power supply option 73

• Extend the server from the rack.

• Remove the server from the rack.

6. Remove the access panel.

7. Remove the air baffle.

8. If installed, remove the Smart Storage Battery.

9. Remove the Smart Storage Battery holders. a. Access the bottom of the chassis and push in latch of each holder.

b. Remove the Smart Storage Battery holders.

74 Hardware options installation

10. Remove the existing power supply.

11. Install a hot-plug power input module into power supply bay 1.

12. Install the RPS backplane in the server.

Hardware options installation 75

13. Connect the adapter cables.

14. If you intend to enable power redundancy in the server, install a second power input module in the power

supply bay 2:

a. Remove the power supply blank.

76 Hardware options installation

b. Install a hot-plug power input module into power supply bay 2.

15. To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the

power cord in the strain relief strap attached to the power input module handle:

a. Unwrap the strain relief strap from the power input module handle.

CAUTION:

Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never bend power cords and server cables tight enough to cause a crease in the sheathing.

b. Bend the plug end of the power cord in the position shown in the following image.

c. Secure the power cord with the strain relief strap.

Hardware options installation 77

16. Employ best practices to route and manage the power cords and other cables in the server rear panel.

IMPORTANT:

When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

17. If removed, install the Smart Storage Battery holders.

18. If removed, install the Smart Storage Battery and connect the cable to the system board.

19. Install the air baffle.

20. Install the access panel.

21. Do one of the following:

• Slide the server into the rack.

• Install the server into the rack.

22. Connect each power cord to the server.

23. Connect each power cord to the power source.

24. Power up the server.

25. If removed, install the security bezel.

Trusted Platform Module option

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website.

Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections in the following chapter:

• Installing the Trusted Platform Module board.

• Retaining the recovery key/password.

• Enabling the Trusted Platform Module.

Enabling the TPM requires accessing the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities.

TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website.

78 Trusted Platform Module option

CAUTION:

Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware damage or halt data access.

When installing or replacing TPM, observer the following guidelines:

• Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board.

• When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features.

• When returning a system board for service replacement, do not remove the TPM from the system board. When requested, Hewlett Packard Enterprise Service provides a TPM with the spare system board.

• Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

• When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.

• Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

Installing a Trusted Platform Module board

WARNING:

Procedure

1. If installed, remove the security bezel.

2. Power down the server.

3. Remove all power:

4. Do one of the following:

5. Remove the access panel.

6. Remove the PCI riser cage.

7. Install the TPM board by pressing the board into the connector.

To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION:

Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

• Extend the server from the rack.

• Remove the server from the rack.

For the location of the TPM connector, see "System board components."

Installing a Trusted Platform Module board 79

8. Install the TPM security rivet by pressing the rivet firmly into the system board.

9. Install the PCI riser cage.

10. Install the access panel.

11. Do one of the following:

• Slide the server into the rack.

• Install the server into the rack.

12. Connect each power cord to the server.

13. Connect each power cord to the power source.

14. Power up the server.

15. If removed, install the security bezel.

Retaining the recovery key/password

The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/ password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.

To help ensure maximum security, observe the following guidelines when retaining the recovery key/ password:

80 Retaining the recovery key/password

• Always store the recovery key/password in multiple locations.

• Always store copies of the recovery key/password away from the server.

• Do not save the recovery key/password on the encrypted hard drive.

Enabling the Trusted Platform Module

Procedure

1. During the server startup sequence, press the F9 key to access System Utilities.

2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security.

3. Select Trusted Platform Module Options and press the Enter key.

4. Select Enabled to enable the TPM and BIOS secure startup. The TPM is fully functional in this mode.

5. Press the F10 key to save your selection.

6. When prompted to save the change in System Utilities, press the Y key.

7. Press the ESC key to exit System Utilities. Then, press the Enter key when prompted to reboot the server.

The server then reboots a second time without user input. During this reboot, the TPM setting becomes effective.

You can now enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured boot.

CAUTION:

When a TPM is installed and enabled on the server, data access is locked if you fail to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings.

For more information on firmware updates and hardware procedures, see the Trusted Platform Module Best Practices White Paper on the Hewlett Packard Enterprise Support Center website.

For more information on adjusting TPM usage in BitLocker, see the Microsoft website.

Enabling the Trusted Platform Module 81

Cabling

Cabling overview

This section provides guidelines to help make informed decisions about cabling the server and hardware options to optimize performance.

For information on cabling peripheral components, see the white paper on high-density deployment at the

Hewlett Packard Enterprise website.

CAUTION:

When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

Storage cabling

Two-bay LFF non-hot-plug drive cabling

Item Description

1 Mini-SAS cable

2 Drive power cable

82 Cabling

Two-bay LFF hot-plug drive cabling

Item Description

1 Mini-SAS cable

2 Drive power cable

Four-bay SFF hot-plug drive cabling

Item Description

1 Mini-SAS cable

2 Drive power cable

M.2 SSD cabling

• Single M.2 SSD SATA cabling

Two-bay LFF hot-plug drive cabling 83

NOTE:

M.2 SSD cabling is the same for both LFF and SFF configurations.

◦ Slot 2 of the FlexibleLOM riser cage assembly

◦ Slot 1 of the two-slot PCI riser cage assembly

◦ Slot 2 of the two-slot PCI riser cage assembly

84 Cabling

• Dual M.2 SSD SATA cabling

NOTE:

M.2 SSD cabling is the same for both LFF and SFF configurations.

◦ Slot 2 of the FlexibleLOM riser cage assembly

Item Description

1 M.2 SSD 1 SATA cable

2 M.2 SSD 2 SATA cable

◦ Slot 1 of the two-slot PCI riser cage assembly

Cabling 85

Item Description

1 M.2 SSD 1 SATA cable

2 M.2 SSD 2 SATA cable

◦ Slot 2 of the two-slot PCI riser cage assembly

Item Description

1 M.2 SSD 1 SATA cable

2 M.2 SSD 2 SATA cable

FBWC cabling

The FBWC solution is a separately purchased option. This server only supports FBWC module installation when a Smart Array P-Series controller is installed.

Depending on the controller option installed, the actual storage controller conncetors might look different from what is shown in this section.

86 FBWC cabling

Smart Storage Battery cabling

H240 Hot Bust Adapter cabling

• Two-bay LFF hot-plug configuration

Smart Storage Battery cabling 87

• Four-bay SFF hot-plug configuration

• Two-bay LFF non-hot-plug configuration

88 Cabling

P440 Smart Array Controller cabling

• Two-bay LFF hot-plug drive configuration

• Four-bay SFF hot-plug drive configuration

P440 Smart Array Controller cabling 89

Optical drive cabling

• Two-bay LFF configuration

• Four-bay SFF configuration

90 Optical drive cabling

Item Description

1 SATA cable

2 Power cable

3 4-pin to 4-pin power extension cable

Fan cabling

Item Description

1 Fan 3 power cable

2 Fan 3 power extension cable

3 Fan 2 power cable

4 Fan 1 power cable

Fan cabling 91

Front I/O cabling

Power supply cabling

HPE 290W non-hot-plug power supply cabling

Item Description

1 14-pin power cable

2 16-pin power supply sideband signal cable

92 Front I/O cabling

Redundant power supply backplane cabling

Item Description

1 24-pin power cable

2 24-pin to 14-pin power extension cable

3 Power supply sideband extension cable

4 16-pin power supply sideband signal cable

Redundant power supply backplane cabling 93

Software and configuration utilities

Server mode

The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Depending on the server model, your server may not support all of the tools and solutions in this section.

All software and configuration utilities listed in this table are not supported on all HPE ProLiant servers.

Software or configuration utility Server mode

HPE iLO Online and Offline

Active Health System Online and Offline

Integrated Management Log Online and Offline

Intelligent Provisioning Offline

HPE Insight Diagnostics Online and Offline

HPE Insight Remote Support software Online

HPE Insight Online Online

Erase Utility Offline

Scripting Toolkit for Windows and Linux Online

HPE Service Pack for ProLiant Online and Offline

HP Smart Update Manager Online and Offline

UEFI System Utilities — HPE ProLiant DL580 Gen8

Server only

HPE ROM-Based Setup Utility Offline

Array Configuration Utility Online and Offline

HPE Smart Storage Administrator Online and Offline

Option ROM Configuration for Arrays Offline

ROMPaq utility Offline

Product QuickSpecs

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website.

HPE iLO

iLO is a remote server management processor embedded on the system boards of HPE ProLiant and Synergy servers. iLO enables the monitoring and controlling of servers from remote locations. HPE iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely. iLO (Standard) comes preconfigured on HPE servers without an additional cost or license.

Offline

Features that enhance server administrator productivity are licensed. For more information, see the iLO documentation on the Hewlett Packard Enterprise website.

94 Software and configuration utilities

Active Health System

The Active Health System monitors and records changes in the server hardware and system configuration.

The Active Health System provides:

• Continuous health monitoring of over 1600 system parameters

• Logging of all configuration changes

• Consolidated health and service alerts with precise time stamps

• Agentless monitoring that does not affect application performance

The Agentless Management Service is available in the SPP, which can be downloaded from the Hewlett Packard Enterprise website. The Active Health System log can be downloaded manually from iLO 4 or Intelligent Provisioning and sent to Hewlett Packard Enterprise.

For more information, see the following documents:

• iLO User Guide on the Hewlett Packard Enterprise website

• Intelligent Provisioning User Guide on the Hewlett Packard Enterprise website

iLO RESTful API support

HPE iLO 4 firmware version 2.00 and later includes the iLO RESTful API. The iLO RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of the ProLiant server via iLO. The iLO RESTful API uses basic HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to submit or return JSON-formatted data with iLO web server.

HPE iLO 4 2.30 and later is Redfish 1.0-conformant while remaining backward compatible with the existing iLO RESTful API.

HPE iLO 4 supports the iLO RESTful API with ProLiant Gen8 and later servers. For more information about the iLO RESTful API, see the Hewlett Packard Enterprise website.

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with one-minute granularity.

You can view recorded events in the IML in several ways, including the following:

• From within HPE SIM

• From within the UEFI System Utilities

• From within the Embedded UEFI shell

• From within operating system-specific IML viewers:

◦ For Windows: IML Viewer ◦ For Linux: IML Viewer Application

• From within the iLO web interface

• From within Insight Diagnostics

HPE Insight Remote Support

Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution, based on your product’s service level. Notifications can be sent to your authorized Hewlett Packard Enterprise Channel Partner for onsite service, if configured and available in your country.

Active Health System 95

For more information, see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website. Insight Remote Support is available as part of Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement.

HPE Insight Remote Support central connect

When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models and BladeSystem c-Class enclosures, you can register a server or enclosure to communicate to Hewlett Packard Enterprise through an Insight Remote Support centralized Hosting Device in your local environment. All configuration and service event information is routed through the Hosting Device. This information can be viewed by using the local Insight Remote Support user interface or the web-based view in Insight Online.

For more information, see Insight Remote Support Release Notes on the

website.

HPE Insight Online direct connect

When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models and BladeSystem c-Class enclosures, you can register a server or enclosure to communicate directly to Insight Online without the need to set up an Insight Remote Support centralized Hosting Device in your local environment. Insight Online will be your primary interface for remote support information.

For more information, see the product documentation on the Hewlett Packard Enterprise website.

Insight Online

HPE Insight Online is a capability of the Support Center portal. Combined with Insight Remote Support central connect or Insight Online direct connect, it automatically aggregates device health, asset, and support information with contract and warranty information, and then secures it in a single, personalized dashboard that is viewable from anywhere at any time. The dashboard organizes your IT and service data to help you understand and respond to that information more quickly. With specific authorization from you, an authorized Channel Partner can also view your IT environment remotely using Insight Online.

For more information about using Insight Online, see Insight Online User’s Guide on the Hewlett Packard

Enterprise website.

Intelligent Provisioning

Hewlett Packard Enterprise

Intelligent Provisioning is a single-server deployment tool embedded in ProLiant Gen8 and later servers. Intelligent Provisioning simplifies ProLiant server setup and provides a reliable and consistent way to deploy ProLiant server configurations:

• Intelligent Provisioning prepares the system for installing "off-the-shelf" and Hewlett Packard Enterprise branded versions of operating system software and integrates optimized ProLiant server support software.

• Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux, and VMware operating systems. For specific OS support, see the Intelligent Provisioning Release Notes on the Hewlett Packard Enterprise website.

• Intelligent Provisioning provides maintenance-related tasks using the Perform Maintenance window.

For more information about Intelligent Provisioning software and recovery media downloads, see the Hewlett Packard Enterprise website. For consolidated drive and firmware update packages, see the Smart Update: Server Firmware and Driver Updates page on the Hewlett Packard Enterprise website.

Insight Diagnostics

The Insight Diagnostics is a proactive server management tool, available in both offline and online versions. The tool provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

96 HPE Insight Remote Support central connect

The Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning.

The Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server management. Available in Microsoft Windows and Linux versions, the utility helps to ensure proper system operation.

For more information or to download the utility, see the Hewlett Packard Enterprise website. The Insight Diagnostics Online Edition is also available in the SPP.

Insight Diagnostics survey functionality

Insight Diagnostics provides survey functionality that gathers critical hardware and software information on

ProLiant servers.

This functionality supports operating systems that the server supports. For operating systems supported by the server, see the Hewlett Packard Enterprise website.

If a significant change occurs between data-gathering intervals, the survey function marks the previous information and overwrites the survey data files to reflect the latest changes.

Survey functionality is installed with every Intelligent Provisioning-assisted Insight Diagnostics installation, or it can be installed through the SPP.

Erase Utility

CAUTION:

Perform a backup before running the Erase Utility. The utility completes the following:

• Sets the system to its original factory state

• Deletes the current hardware configuration information, including array setup and disk partitioning

• Erases all connected hard drives completely.

Before using this utility, see the instructions in the Intelligent Provisioning User Guide.

Use the Erase Utility to erase drives and Active Health System logs, and to reset UEFI System Utilities settings. Run the Erase Utility if you must erase the system for the following reasons:

• You want to install a new operating system on a server with an existing operating system.

• You encounter an error when completing the steps of a factory-installed operating system installation.

To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen, and then select Erase.

For more information about the Erase Utility, see the Intelligent Provisioning User Guide on the Hewlett

Packard Enterprise website.

Scripting Toolkit for Windows and Linux

The STK for Windows and Linux is a server deployment product that delivers an unattended automated installation for high-volume server deployments. The STK is designed to support ProLiant servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.

The STK provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments.

For more information or to download the STK, see the Hewlett Packard Enterprise website.

Insight Diagnostics survey functionality 97

Service Pack for ProLiant

The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported ProLiant servers including ProLiant Gen8 and later servers.

SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to an operating system included on the ISO file so that the server can be updated automatically with no user interaction or updated in interactive mode.

For more information or to download SPP, see one of the following pages on the Hewlett Packard Enterprise website:

• Service Pack for ProLiant download page

• Smart Update: Server Firmware and Driver Updates page

HP Smart Update Manager

HP SUM is a product used to install and update firmware, drivers, and systems software on ProLiant servers. The HP SUM provides a GUI and a command-line scriptable interface for deployment of systems software for single or one-to-many ProLiant servers and network-based targets, such as iLOs, OAs, and VC Ethernet and Fibre Channel modules.

For more information about HP SUM, see the product page on the Hewlett Packard Enterprise website.

To download HP SUM, see the Hewlett Packard Enterprise website.

To access the HP Smart Update Manager User Guide, see the HP SUM Information Library.

UEFI System Utilities

The UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including:

• Configuring system devices and installed options

• Enabling and disabling system features

• Displaying system information

• Selecting the primary boot controller

• Configuring memory options

• Selecting a language

• Launching other preboot environments such as the Embedded UEFI Shell and Intelligent Provisioning

For more information, see the UEFI System Utilities user guide for your product on the Hewlett Packard Enterprise website.

To access mobile-ready online help for the UEFI System Utilities and UEFI Shell, scan the QR code at the bottom of the screen. For on-screen help, press the F1 key.

Using UEFI System Utilities

To use the System Utilities, use the following keys.

Action Key

Access System Utilities F9 during server

POST

Navigate menus Up and Down

98 Service Pack for ProLiant

arrows

Table Continued

Action Key

Select items Enter

Save selections F10

Access Help for a highlighted configuration

option

Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell.

Default configuration settings are applied to the server at one of the following times:

• Upon the first system power-up

• After defaults have been restored

Default configuration settings are sufficient for typical server operations; however, you can modify configuration settings as needed. The system prompts you for access to the UEFI System Utilities each time the system is powered up.

Flexible boot control

This feature enables you to do the following:

• Add Boot Options:

◦ Browse all FAT16 and FAT32 file systems. ◦ To add a new UEFI boot option, select an X64 UEFI application with an .EFI extension. For example,

adding an OS boot loader or other UEFI application as a new UEFI boot option.

The new boot option is appended to the boot-order list. When you select a file, you are prompted to enter the boot option description. This description, and any optional data to be passed to an .EFI application, is then displayed in the boot menu.

• Boot to System Utilities

After pre-POST, the boot options screen appears. During this time, you can access the UEFI System Utilities by pressing the F9 key.

• Choose between supported modes:

◦ Legacy BIOS Boot Mode ◦ UEFI Boot Mode

IMPORTANT:

If the default boot mode settings are different than the user-defined settings, the system might not boot the OS installation if the defaults are restored. To avoid this issue, use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings.

For more information, see the UEFI System Utilities user guide for your product on the Hewlett Packard

Enterprise Information Library.

Restoring and customizing configuration settings

You can reset all configuration settings to the factory default settings, or you can restore and use the system default configuration settings.

You can also configure default settings as necessary, and then save the configuration as the custom default configuration. When the system loads the default settings, it uses the custom default settings instead of the factory defaults.

Flexible boot control 99

Secure Boot configuration

Secure Boot is integrated in the UEFI specification on which the Hewlett Packard Enterprise implementation of UEFI is based. Secure Boot is implemented in the BIOS and does not require special hardware. Secure Boot ensures that each component launched during the boot process is digitally signed. Secure Boot also ensures that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS. Secure Boot validates the software identity of the following components in the boot process:

• UEFI drivers loaded from PCIe cards

• UEFI drivers loaded from mass storage devices

• Preboot UEFI shell applications

• OS UEFI boot loaders

When enabled, only firmware components and operating systems with boot loaders that have an appropriate digital signature can execute during the boot process. Only operating systems that support Secure Boot and have an EFI boot loader signed with one of the authorized keys can boot. For more information about supported operating systems, see the UEFI System Utilities and Shell release notes for your server on the Hewlett Packard Enterprise website.

A physically present user can customize the certificates embedded in the UEFI BIOS by adding or removing their own certificates.

When Secure Boot is enabled, the System Maintenance Switch does not restore all manufacturing defaults when set to the ON position. For security reasons, the following are not restored to defaults when the System Maintenance Switch is in the ON position:

• Secure Boot is not disabled and remains enabled.

• The Boot Mode remains in UEFI Boot Mode even if the default boot mode is Legacy Boot Mode.

• The Secure Boot Database is not restored to its default state.

• iSCSI Software Initiator configuration settings are not restored to defaults.

Embedded UEFI shell

The system BIOS in all ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM. The UEFI Shell environment provides an API, a command-line prompt, and a set of CLIs that allow scripting, file manipulation, and system information. These features enhance the capabilities of the UEFI System Utilities.

For more information, see the following documents:

• UEFI Shell User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website

• UEFI Shell Specification on the UEFI website

Embedded Diagnostics option

The system BIOS in all ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM. The Embedded Diagnostics option can run comprehensive diagnostics of the server hardware, including processors, memory, drives, and other server components.

For more information on the Embedded Diagnostics option, see the UEFI System Utilities user guide for your server on the Hewlett Packard Enterprise website.

iLO RESTful API support for UEFI

The ProLiant Gen9 servers include support for a UEFI-compliant System BIOS, along with UEFI System Utilities and Embedded UEFI Shell preboot environments. ProLiant Gen9 servers also support configuring the UEFI BIOS settings using the iLO RESTful API, a management interface that server management tools can use to perform configuration, inventory, and monitoring of a ProLiant server. The iLO RESTful API uses basic HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to submit or return JSON-formatted data with iLO web server.

100 Secure Boot configuration

HP P06049-B21 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

HPE ProLiant DL20 Gen9 Server User Guide

Contents

Component identification

Front panel components

Serial label pull tab information

Front panel LEDs and buttons

Power fault LEDs

Rear panel components

Rear panel LEDs

PCIe riser board slot definitions

System board components

DIMM slot locations

System maintenance switch

NMI functionality

Drive numbering

Hot-plug drive LED definitions

Fan locations

Operations

Removing the security bezel

Powering up the server

Power down the server

Extending the server from the rack

Removing the server from the rack

Removing the access panel

Installing the access panel

Removing the PCI riser cage

Installing the PCI riser cage

Removing the air baffle

Installing the air baffle

Setup

Optional service

Optimum environment

Space and airflow requirements

Temperature requirements

Power requirements

Electrical grounding requirements

Server warnings and cautions

Rack warnings

Identifying the contents of the server shipping carton

Installing hardware options

Installing the server into the rack

Installing the rack rail hook-and-loop strap

Installing the operating system

Selecting boot options in UEFI Boot Mode

Selecting boot options

Registering the server

Hardware options installation

Introduction

Installing a security bezel option

Drive options

Drive installation guidelines

Installing a non-hot-plug drive

Installing a hot-plug drive

Drive cable options

Two-bay LFF Smart Array Controller Mini-SAS cable option

Four-bay SFF Smart Array Controller Mini-SAS cable option

Storage controller options

Installing the storage controller and FBWC module options

Installing a Smart Storage Battery option

M.2 SSD SATA cable and optical drive extension power cable option

Installing one M.2 SSD and one optical drive

Installing two M.2 SSDs

Memory options

Memory and processor information

Memory subsystem architecture

Single-, dual-, and quad-rank DIMMs

DIMM identification

Memory configurations

Advanced ECC memory configuration

General DIMM slot population guidelines

Identifying the processor type

Installing a DIMM

Installing a GPU riser cage assembly

Installing a FlexibleLOM riser cage assembly

Installing a redundant power supply option

Trusted Platform Module option