
HPE Smart Array P824i-p MR Gen10 Controller
Overview
HPE Smart Array P824i-p MR Gen10 Controller
The HPE Smart Array P824i-p MR Gen10 Controller, a 12 Gb/s SAS RAID controller with 24 SAS lanes, provides enterprise-class
storage
Flash
and SATA drives without the need for the SAS Expander Card providing point to point connectivity to SSDs for lower latency.
HPE Smart Array P824i-p MR Gen10 (24 Internal Lanes/4GB Cache/CacheCade) 12G SAS PCIe Controller
Required Battery Option Sold Separately
HPE 96W Smart Storage Battery (up to 20 Devices/145mm Cable) Kit
HPE 96W Smart Storage Battery (up to 20 Devices/260mm Cable) Kit
Required Cable Option Sold Separately
HPE DL38X/560/580/ML350 Gen10 P824i-p Cable Kit
NOTE: Supported on HPE ProLiant DL380, DL385, DL560, DL580, and ML350 Gen10 servers.
HPE DL360 Gen10 P824i-p Cable Kit
NOTE: Supported on HPE ProLiant DL360 Gen10 server.
scalability to meet your growing capacity needs. It delivers data protection with advanced RAID levels and includes 4 GB
-Backed Write Cache (FBWC). It also offers enterprise-level performance and scalability for up to 24 internally attached SAS
Contents: P824i-p controller
The Smart Storage Battery supports multiple devices. See server QuickSpecs for compatibility.

HPE Smart Array P824i-p MR Gen10 Controller
Standard Features
• Storage interface (SAS/SATA)
features as the HPE Smart Array SR Gen10 Controllers such as HPE SSA and
Secure Encryption.
• Internal: 24 SAS/SATA lanes across 6 x4 Mini-SAS HD ports
• PCIe Plug-in Controller (occupies a PCIe Expansion Slot)
• 12Gb/s SAS (1200 MB/s theoretical bandwidth per SAS lane)
The warranty for this device is 3 years parts only.
System level to which this product attaches
For more detailed information on the various features please see the HPE Smart Array P824i-p MR
Gen10 User Guide
the HPE Smart Array Gen10 Controllers Data Sheet.
o 24 SAS lanes across 6 x4 internal Mini-SAS HD ports
o 12Gb/s SAS, 6Gb/s SATA technology
o Mix-and-match SAS and SATA drives to the same controller
• 4 GB Flash-Backed Write Cache (FBWC)
• PCI Express 3.0 x8 link
• RAID 0, 1, 5, 6, 10, 50, 60
• Mixed Mode (RAID logic drives and HBA physical drives simultaneously)
• UEFI System Utilities (storage configuration)
• Up to 240 physical drives
• Up to 64 logical drives
• HPE Smart Array MR CacheCade (SSD caching)
• HPE SSD Fast Path (SSD acceleration)
• Online firmware updates
• Online capacity expansion
• Automatic drive rebuilds
• Adjustable task rates
• Consistency checks
• Fast initialization
• Patrol read
• Global spare and dedicated spare support
HPE Smart Array P824i-p MR Gen10 Controller does not support all the same tools or
HPE Smart Array SR
• 6Gb/s SATA (600 MB/s theoretical bandwidth per SAS lane)
• PCI Express 3.0 x8 link width
• 4 GB 72-bit wide DDR3-1600 Flash-Backed Write Cache provides up to 12.8 GB/s maximum
cache bandwidth
• Response - Upgrade on-site response from next business day to same day 4 hours
• Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days
• Duration - Select duration of coverage for a period of 1, 3, or 5 years
• Warranty upgrade options can come in the form of Care Packs, which are sold at the HPE
. For a more detailed breakout of the available Gen10 Smart Array controllers visit

HPE Smart Array P824i-p MR Gen10 Controller
Compatibility
Microsoft Windows Hyper-V Server
Red Hat Enterprise Linux (RHEL)
SUSE Linux Enterprise Server (SLES)
NOTE: For more information on HPE's server operating systems and virtualization software, please
HPE MR Storage Administrator
UEFI System Utilities (storage configuration)
NOTE: For additional information see the HPE MR Storage Administrator User Guide
at: http://www.hpe.com/info/P824i-pdocs
The Gen10 controller naming framework has been updated to simplify identification as depicted below.
Software Suite
HPE ProLiant DL380 Gen10
HPE ProLiant DL560 Gen10
HPE ProLiant DL580 Gen10
HPE ProLiant ML350 Gen10
visit: http://www.hpe.com/info/ossupport

HPE Smart Array P824i-p MR Gen10 Controller
Service and Support
Protect your business beyond warranty with HPE Support Services
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Professional, and Operational Services to help accelerate your digital transformation. From the
onset of your transformation journey, Advisory and Transformational Services focus on
designing the transformation and creating a solution roadmap. Professional Services specializes
in creative configurations with flawless and on-time implementation, and on-budget execution.
Finally, operational services provides innovative new approaches like Flexible Capacity and
Datacenter Care, to keep your business at peak performance. HPE is ready to bring together all
the pieces of the puzzle for you, with an eye on the future, and make the complex simple.
HPE Proactive Care* with 24x7 coverage, three year Support Service
their devices to make the most of these services and receive all the deliverables.
Keep your IT staff trained making sure they have the right skills to deliver on your business outcomes.
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to HPE, Proactive Care helps prevent problems and maintains IT stability by utilizing personalized
proactive reports with recommendations and advice. This Service combines three years proactive
reporting and advice with our 24x7 coverage, four hour hardware response time when there is a
problem. This service also includes collaborative software support for Independent Software Vendors
(ISVs), (Red Hat, VMWare, Microsoft, etc.) running on your HPE servers.
https://www.hpe.com/h20195/v2/GetPDF.aspx/4AA3-8855ENW.pdf
HPE Proactive Care* with 6 hour call-to-repair commitment, three year Support Service
HPE Proactive Care gives customers an enhanced call experience. When your products are connected
to HPE, Proactive Care helps prevent problems and maintains IT stability by utilizing personalized
proactive reports with recommendations and advice. This Service combines three years’ proactive
reporting and advice with our highest level of hardware support – the HPE 24x7, six hour hardware
call-to-repair. HPE is the only leading manufacturer who makes this level of coverage available as a
standard service offering for your most valuable servers. This service also includes collaborative
software support for Independent Software Vendors (ISVs), (Red Hat, VMWare, Microsoft, etc.) run
on your HPE servers.
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experts to support HPE business products. Submit support cases online, chat with Hewlett Packard
Enterprise experts, access support resources or collaborate with peers.
Learn more http://www.hpe.com/support/hpesc
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Book on a class today and learn how to get the most from your technology investment.
agent for live support. Now, you can get access to personalized IT support anywhere, anytime.
HPE Insight Remote Support and HPE Support Center are available at no additional cost with a HPE
warranty, HPE Support Service or HPE contractual support agreement.

HPE Smart Array P824i-p MR Gen10 Controller
Hewlett Packard Enterprise will provide HPE-supported replacement parts and materials necessary to
replaced by Hewlett Packard Enterprise due to malfunction.
HPE Server Hardware Installation
Warranty and Support Services will extend to include HPE options configured with your server
Visit the Hewlett Packard Enterprise Service and Support website.
maintain the covered hardware product in operating condition, including parts and materials for
available and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum
usage limitations as set forth in the manufacturer's operating manual, product quick-specs, or the
technical product data sheet will not be provided, repaired, or replaced as part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
Provides for the basic hardware installation of HPE branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner.
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including BladeSystems, C-Class enclosure, HPE ProLiant c-Class and Integrity server blades, storage
blades, SAN switch blades, HPE Virtual Connect modules (Ethernet and Fibre Channel), Ethernet
network interconnects, and InfiniBand, as well as the installation of one supported operating system
type (Windows® or Linux).
•
or storage device. The price of support service is not impacted by configuration details. HPE
sourced options that are compatible with your product will be covered under your server
support at the same level of coverage allowing you to upgrade freely. Installation for HPE
options is available as needed. To keep support costs low for everyone, some high value
options will require additional support. Additional support is only required on select high value
workload accelerators, fibre switches, InfiniBand and UPS batteries over 12KVA. See the
specific high value options that require additional support
.

HPE Smart Array P824i-p MR Gen10 Controller
Summary of Changes
© Copyright 2018 Hewlett Packard Enterprise Development LP. The information contained herein is
subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such pr
Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise
shall not be liable for technical or editorial errors or omissions contained herein.
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