HP xw4200 User guide
HP Workstation xw4200
Service and Technical Reference Guide
Copyright Information
© 2004 Hewlett-Packard Development Company, L.P.
Part number: 361757-001
First Edition: May /2004
Warranty
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential
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change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products.
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Table of Contents
Preface
Important Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Updating BIOS, Drivers, and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
E-Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Additional Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Helpful links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Using the Documentation Library CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Locating Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Parts and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Subscriber’s Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
1 Product Overview
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
System Board Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Serial Number and COA Label Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Graphics and PCI Express Slot Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Supply and Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Power Consumption and Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
System Fans and Airflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Resetting the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Hyper-Threading Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2 Installing or Restoring the Operating System
Installing the Operating System and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Microsoft Windows XP Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Linux-Preinstalled Workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Linux-Enabled Workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
HP Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Restoring the Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Protecting the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ordering Backup Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Table of Contents
. . 28
III
3 System Management
Computer Setup (F10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
BIOS ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using Computer Setup (F10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Desktop Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Initial Configuration and Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Remote System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Software Updating and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Asset Tracking and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Fault Notification and Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
4 Removal and Replacement
Service Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Read Cautions, Warnings, and Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Electrostatic Discharge Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Tools and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Special Handling of Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Pre-Disassembly Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Removal and Replacement of Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Disassembly Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Security Padlock (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Cable Lock (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Universal Chassis Clamp Lock (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Access Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Access Panel (Hood) Sensor (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Solenoid Hood (Smart Cover) Lock (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Bezel Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Chassis Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
IEEE-1394 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front Panel I/O Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Power Button Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
System Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Processor Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
PCI Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Power Connections to Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Optical Drive (Minitower Position) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Optical Drive (Desktop Position) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Diskette Drive (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
. 82
IV TABLE OF CONTENTS
5 System Diagnostics and Troubleshooting
Help & Support Center (HSC) and E-Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
LED Color Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
HP Insight Diagnostics Offline Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Key Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Diagnostic Utility on CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Download the ISO Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Troubleshooting Using HP Intelligent Manageability Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Diagnostic Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Diagnostic Light Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Troubleshooting Scenarios and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Solving Minor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Solving Power Supply Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Solving Diskette Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Solving Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Solving Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Solving Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Solving Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Solving Keyboard and Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Solving Front Panel Component Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Solving Hardware Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Solving Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Solving Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Solving Processor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Solving CD-ROM and DVD Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Solving Internet Access Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
POST and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
A SCSI Devices
SCSI Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using SCSISelect with SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
SMART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
B SATA Devices
SATA Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Boot Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Hard Drive Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
SATA Raid Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
C Ultra ATA Devices
Ultra ATA Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Ultra ATA Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Drive Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Device Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Attach Sequence Rules by Class Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Additional Drive Application Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Table of Contents
. . . . . . . . . 154
V
SMART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
CD-ROM or DVD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
D Connector Pins
Enhanced Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Ethernet RJ-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Headphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Line-In Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Line-Out Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Ultra SCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
SATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
ATA/ATAPI (IDE) Standard Drive Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
24-Pin Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
4-Pin Power (for CPU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
6-Pin PCI Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
DVI-I Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
E System Board Designators
F Power Cord Set Requirements
GRoutine Care
General Cleaning Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Maximizing the Airflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Cleaning the Workstation Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Cleaning the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Cleaning the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
H Additional Password Security and Resetting CMOS
Resetting the Password Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Clearing and Resetting the CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Using the CMOS Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Using Computer Setup to Reset CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
I Quick Troubleshooting Flows
Initial Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
No Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
No Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
No OS Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
No OS Loading from Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
No OS Loading from Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
No OS Loading from CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
No OS Loading from Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Non-Functioning Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Index
. . . . . . . 177
VI TABLE OF CONTENTS
Preface
Important Safety Warnings
WARNING!
are no user-serviceable parts inside.
To avoid electrical shock and harm to your eyes by laser light, do not open the DVD laser module. The
laser module should be serviced by service personnel only. Do not attempt to make any adjustment to
the laser unit. Refer to the label on the DVD for power requirements and wavelength. This product is a
class I laser product.
WARNING!
wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with the
equipment, or one in compliance with your national safety standards. This equipment can be
disconnected from the power by removing the power cord from the power outlet. This means the
equipment must be located close to an easily accessible power outlet.
WARNING!
card in your system, always turn the volume down before connecting the headphones or speakers. This
prevents discomfort from unexpected noise or static. Listening to loud sounds for prolonged periods of
time may permanently damage your hearing. Before putting on headphones, place them around your
neck and turn the volume down. When you put on the headphones, slowly increase the volume until you
find a comfortable listening level. When you can hear comfortably and clearly, without distortion, leave
the volume in that position.
Avoid Electrical Shocks.
Grounding your Equipment.
Protecting your Ears.
To avoid electrical shock, do not open the power supplies. There
If your system is a multimedia model, or if you have installed a sound
For your safety always connect the equipment to a grounded
Preface
WARNING!
without first disconnecting the power cord from the power outlet and removing any connection to a
telecommunications network. If a Power Protection Device is fitted to your system, you must shut down
your computer using its on/off switch, then remove the power cord before removing the system’s side
cover. Remove the Power Protection Device cables before any servicing operation. Always replace the
side cover before switching the system on again.
Removing and Replacing the Cover.
For your safety, never remove the system side cover
IMPORTANT SAFETY WARNINGS VII
WARNING!
Battery Safety Information.
There is a danger of explosion if the battery is incorrectly
installed. For your safety, never attempt to recharge, disassemble, or burn an old battery. Replace the
battery with the same or equivalent type, as recommended by the manufacturer.
The battery in this system is a lithium battery that does not contain any heavy metals. However, to
protect the environment, do not dispose of batteries in household waste. Return used batteries either to
the shop from which you bought them, to the dealer from whom you purchased your system, or to HP so
that they can either be recycled or disposed of in the correct way. Returned batteries will be accepted
free of charge.
WARNING! Metallic particulates can be especially harmful around electronic equipment. This type of
contamination may enter the data center environment from a variety of sources, including, but not limited
to, raised floor tiles, worn air conditioning parts, heating ducts, rotor brushes in vacuum cleaners or
printer component wear. Because metallic particulates conduct electricity, they have an increased
potential for creating short circuits in electronic equipment. This problem is exaggerated by the
increasingly dense circuitry of any electronic equipment.
Over time, very fine whiskers of pure metal can form on electroplated zinc, cadmium, or tin surfaces. If
these whiskers are disturbed, they may break off and become airborne, possibly causing failures or
operational interruptions. For over 50 years, the electronics industry has been aware of the relatively
rare, but possible, threat posed by metallic particulate contamination. During recent years, a growing
concern has developed in computer rooms where these conductive contaminants are formed on the
bottom of some raised floor tiles.
Although this problem is relatively rare, it may be an issue within your computer room. Since metallic
contamination can cause permanent or intermittent failures on your electronic equipment, HewlettPackard strongly recommends that your site be evaluated for metallic particulate contamination before
installation of electronic equipment.
WARNING!
Avoid Burn Injuries.
Some parts inside the computer will be hot. Turn off and unplug the
system, then wait approximately three to five minutes for them to cool down before opening the system
access panels or touching internal components.
WARNING! If you have a modem: Do not attempt to connect this product to the phone line during a
lightning storm. Never install telephone jacks in wet locations unless the telephone line has been
disconnected at the network interface. Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface. Use caution when installing or modifying
telephone lines. Avoid using a telephone (other than a cordless type) during an lightning storm. There
may be a risk from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Never touch or remove the communications board without first removing the connection to the telephone
network.
VIII PREFACE
CAUTION
equipment and disconnect the power cable before installing an accessory card. Do not let your clothes
touch any accessory card. Handle the card as little as possible and with care.
Avoid Static Electricity.
Static electricity can damage electronic components. Turn OFF all
CAUTION
information in the Safety and Comfort Guide on the Documentation Library CD before using your system.
You can access more extensive ergonomics information at: http://www.hp.com/ergo.
NOTE
has been designed to respect the environment as much as possible. HP can also take back your old
system for recycling when it reaches the end of its useful life. HP has a product take-back program in
several countries. The collected equipment is sent to an HP recycling facilities in Europe or the U.S.A.
As many parts as possible are reused. The remainder is recycled. Special care is taken for batteries and
other potential toxic substances, these are reduced into non-harmful components through special
chemical processes. If you require more details about the HP product take-back program, contact your
local dealer or your nearest HP Sales Office.
Information on Ergonomic Issues.
Recycling Your System.
HP has a strong commitment toward the environment. Your HP system
It is strongly recommended that you read the ergonomics
Updating BIOS, Drivers, and Software
HP continually strives to implement new enhancements that will increase functionality, performance, and
reliability of your HP Workstation. To ensure that your workstation takes advantage of the latest
enhancements, HP recommends that you install the latest BIOS, driver, and software updates on a
regular basis.
Preface
To download available updates from the HP Web site:
Go to www.hp.com/go/bizsupport
Or
Click Start>Help & Support Center. Then, click the HP Software & Drivers Download icon, select
your operating system, and review or select available updates.
Finding Information
E-Support
For online access to technical support information and tools, go to http://www.hp.com/support. Support
resources include web-based troubleshooting tools, technical knowledge databases, driver and patch
downloads, online communities, and proactive notification services.
The following sites are also available to you.
http://www.hp.com
http://www.hp.com/support/workstation_manuals
http://welcome.hp.com/country/us/eng/wwcontact.html
support phone numbers.
—Provides useful product information.
.
—Provides the latest online documentation.
—Provides a listing of the worldwide technical
UPDATING BIOS, DRIVERS, AND SOFTWARE IX
Additional Documentation
Refer to the
contains the following:
Getting Started
Helps you set up hardware and factory-provided software; also includes basic troubleshooting
information should you encounter any problems during initial startup.
Safety and Comfort Guide
Provides safety and ergonomic information to assist you in setting up a safe and comfortable
workstation environment.
Safety & Regulatory Information Guide
Provides safety and regulatory information that ensures compliance with U.S., Canadian, and various
international regulations.
Documentation Library
(available in print and PDF on library CD)
(PDF on library CD)
CD for additional product information in PDF format. The CD
(PDF on library CD)
Helpful links
The following links can also be accessed for additional information:
Product Bulletin—The product bulletin contains the QuickSpecs and is available at:
http://h18000.www1.hp.com/products/quickspecs/productbulletin.html
For information about the Microsoft® Windows® operating system:
http://www.microsoft.com
For information about the Linux operating system:
http://www.redhat.com
Additional product information is available from the HP Web site at http://www.hp.com/go/workstations.
Using the Documentation Library CD
To access the contents of the
workstation.
Windows-Based Workstations
Insert the CD into the CD-ROM drive. The CD Autorun feature begins.
If there is no CD-ROM drive activity for two minutes or more, the Autorun feature might not be enabled
on the workstation. To run the CD:
1 Click Start>Run.
2 In the text box, enter:
X:\index.htm
(where X is the drive letter designator for the CD-ROM drive)
3 Click OK.
Linux-Based Workstations
If the workstation is running a Linux operating system, browse the CD and click the index.htm file to
launch the CD interface. To view the documents on the CD, download and install Adobe® Acrobat®
Reader for Linux from http://www.adobe.com
Documentation Library
.
CD follow the steps that are applicable to your
X PREFACE
Locating Regulatory Information
Refer to the
information. You can also refer to the label on the rear of the chassis.
Safety & Regulatory Information
guide on the
Documentation Library
CD for product class
Parts and Accessories
For complete and current information on supported accessories and components, visit http://
partsurfer.hp.com.
Subscriber’s Choice
Subscriber’s Choice, an HP program, allows you to sign up to receive driver and software alerts,
proactive change notifications (PCNs), the HP newsletter, and more. Sign up today at http://
www.hp.com/go/subscriberschoice.
Preface
FINDING INFORMATION XI
XII PREFACE
Chapter 1 Product Overview
This chapter presents an overview of the hardware components of the HP Workstation xw4200. For a
more detailed overview of all the hardware components and spare part numbers, visit
http://partsurfer.hp.com
“Product Features” on page 14
“Product Specifications” on page 20
“ENERGY STAR” on page 24
“Hyper-Threading Technology” on page 25
. This chapter includes the following sections:
Chapter 1
13
Product Features
Exploded View
The following illustration shows an exploded view of the HP Workstation xw4200.
NOTE Drive configurations can vary.
1234 56 7 8 9
Figure 1-1 Exploded View
1 Access panel 8 Optical drive
2 System fan 9 Diskette drive
3 Processor heatsink 10 Bezel
4 Power supply 11 System speaker
5 Memory 12 Processor
6 System board 13 PCI Express Card
7 Chassis 14 Hard drive
1011121314
14 PRODUCT OVERVIEW
Front Panel Components
The following illustration shows a typical HP Workstation xw4200. Drive configurations might vary
depending on the configuration that was purchased.
1
2
7
3
4
8
9
10
5
6
11
12
13
14
Figure 1-2
1 Optical Drive* (optional) 6 Diskette Eject Button 11 Universal Serial Bus (USB) Ports
2 Optical Drive Activity Lights 7 Optical Drive Eject Button 12 Headphone Connector
3 5.25 inch drive bays 8 Power On Light 13 Microphone Connector
4 Diskette Drive (optional) 9 Power Button 14 IEEE-1394 Connector**
5 Diskette Drive Activity Light 10 Hard Drive Activity Light
Front Panel Components
Chapter 1
*An optical drive is a CD-ROM, CD-R/RW, DVD-ROM, DVD+R/RW, or CD-RW/DVD combo drive.
**IEEE-1394 is an optional feature. If the workstation was purchased without this option, then this connector will be covered.
PRODUCT FEATURES 15
Rear Panel Components
7
1
2
3
4
5
6
8
9
10
11
12
13
14
15
Figure 1-3 Rear Panel Components
1 Power Cord Connector 9 PS/2 Mouse Connector (green)
2 PS/2 Keyboard Connector (purple) 10 Parallel Connector (burgundy)
3 Serial Connector (teal) 11 Audio Line-In Connector (light blue)
4 USB 12 RJ-45 Network Connector and two USB connectors
5 Microphone Connector (pink) 13 Cable Lock Slot
6 Audio Line-Out Connector (lime) 14 Padlock Loop
7 Built In Self Test (BIST) LED (green) 15 Graphics Adapter
8 Universal Chassis Clamp Lock
NOTE: The rear panel connectors are labeled with industry-standard icons to assist you in connecting your peripheral devices.
16 PRODUCT OVERVIEW
System Board Components
The following illustration shows the system board connectors and sockets on the HP Workstation
xw4200.
3433 32 31 30
3536
1
2
3
4
5
6
7
8
9
29
28
27
26
10
25
24
23
22
11
21
12 13 14 15 16 17 1819 20
Figure 1-4
1 Second serial port connector
(optional)
2 Keyboard/mouse 14 Auxiliary audio 26 Main power
3 Serial 15 Chassis speaker 27 Serial ATA
4 Parallel 16 Hard disk activity LED 28 Diskette drive
5 USB 17 Front USB 29 MultiBay
6 Audio 18 Trusted Platform Module
7 Network/USB 19 Front chassis fan (optional) 31 Memory modules sockets
8 PCI Express x1 20 Front control panel 32 Processor fan
System Board Components
13 CD-ROM audio 25 Clear CMOS button
30 IDE
connector
Chapter 1
9 PCI Express x16 21 Hood sensor 33 Processor
10 PCI 22 Boot block jumper 34 Solenoid hood lock
11 PCI Express x1 23 Battery 35 Processor power
12 Front audio 24 Password jumper 36 Rear chassis fan
PRODUCT FEATURES 17
The following illustration shows the HP Workstation xw4200 block diagram.
Figure 1-5
HP Workstation xw4200 Block Diagram
18 PRODUCT OVERVIEW
Serial Number and COA Label Location
Each workstation has two unique serial number labels 1 and a certificate of authentication (COA) label 2.
The serial number labels are located on the top (in a minitower configuration) of the unit and on the rear
panel. Keep this number available when contacting customer service for assistance. The COA label is
located on the top panel (in a minitower configuration).
NOTE The COA label is only if you have a Microsoft XP preinstalled system.
\
12
Chapter 1
PRODUCT FEATURES 19
Product Specifications
This section describes the physical, environmental, and graphical and PCI Express specifications for the
HP Workstation xw4200. For more specification information, visit http://www.hp.com
QuickSpecs for this product.
Physical Specifications
The following table shows the physical characteristics of the HP Workstation xw4200.
and search for the
Tabl e 1 -1
Weight 16 kg/35 lb (typical configuration)
Tower Dimensions 45.0 cm (17.7 in) high
Maximum Altitude
(Non-pressurized)
HP Workstation xw4200 Physical Characteristics
16.8 cm (6.6 in) wide
45.6 cm (17.9 in) deep
Operating: 3,000 m (10,000 ft)
Non-operating: 9,100 m (30,000 ft)
Environmental Specifications
The following table shows the HP Workstation xw4200 environmental specifications.
Tabl e 1 -2 HP Workstation xw4200 Environmental Specifications
Temperature Operating: 5 to 35°C (40 to 95°F)
Humidity Operating: 8 to 85%RH, non-condensing
Altitude Operating: 0 to 10,000 ft (3048m)
Non-operating: -40 to 60°C (-40 to 140°F)
Non-operating: 8 to 90%RH, non-condensing
Non-operating: 0 to 30,000 ft (9144m)
Shock Operating ½-sine: 40g, 2-3ms
Vibration Operating Random: 0.5g (rms), 5-300 Hz
20 PRODUCT OVERVIEW
Non-operating:
½-sine: 160 cm/s, 2-3ms, (~100g)·
square: 422 cm/s, 20g
Non-Operating:
random: 2.0 g (rms), 10-500 Hz·
Graphics and PCI Express Slot Power Specifications
Your workstation contains four PCI slots, two PCI Express x1 slots, and a single PCI Express x16 highend graphics slot. The following table describes the slots, card types, and maximum slot power.
Tabl e 1 -3
Slot# Card Type Slot Power (Maximum)
1 PCI Express x1 half-length 10 W*
2 PCI Express x16 graphics 75 W*
3-6 PCI 25 W*
7 PCI Express x1 full-length 25 W*
* In addition to these slot power specifications, the overall power consumption of the system (including I/O
cards, processor, and memory) must not exceed the maximum ratings of the system power supply.
HP Workstation xw4200 Graphics and PCI Express Slot Power Specifications
NOTE For hardware specifications of other system components, such as graphics cards or optical
drives, visit the Web site of the specific manufacturer.
Chapter 1
PRODUCT SPECIFICATIONS 21
Power Supply and Cooling
The following table shows the power supply specifications of the HP Workstation xw4200.
Tabl e 1 -4
Full Ranging Input (No Line Select Switch) Yes
Active Power Factor Correction (APFC)
(Input Current is nearly 1/2 a non-APFC PS)
Passive Power Factor Correction (PFC) No
Operating Voltage Range 90 to 264 VAC/118 VAC
Rated Voltage Range 100 to 240 VAC
Rated Line Frequency 50 to 60 Hz/400 Hz
Operating Line Frequency Range 47 to 66 Hz/393 to 407 Hz
Rated Input Current 6.4A/6.4A
Maximum Rated Power 410 W
Heat Dissipation Typical 737.1 btu/hr
Power Supply Fan 92mm variable speed
Power Supply Dimensions 9.76 cm (3.843 in) wide
HP Workstation xw4200 Power Supply Specifications
Yes
Maximum 2152.8 (410W)
15 cm (5.906 in) high
15.371 cm (6.052 in) deep
ENERGY STAR Compliant Yes
FEMP Standby Power Compliant
(<2W in S5–Power Off)
Power Consumption in ES Mode–Suspend to RAM (S3)
(Instantly Available PC)
Built-in Self Test LED Yes
Surge Tolerant Full Ranging Power Supply Withstands power surges up to 2000 V
No
2.5 W
22 PRODUCT OVERVIEW
Power Consumption and Cooling
The following table shows the power consumption for a typical configuration based on primary power
consumptions:
One processor (1 x 3.4 GHz Pentium 4 Processor with HT Technology)
One GB memory (2 x 512 MB)
Two hard drives (2 x SATA 40 GB)
CD-ROM drive
PCI-Express Graphics Card (Quadro FX 1300)
One diskette
Monitor
Tabl e 1 -5
Input Power Consumption 120 VAC/60Hz
Typical operating mode (system busy) 216 W/737.1 btu/hr
Windows XP Idle 138 W/470.9 btu/hr
Standby mode (S3) 2.5 W/8.53 btu/hr
Hibernate mode (S4) 2.1 W/7.166 btu/hr
Power Off (S5) 7.166 btu/hr
HP Workstation xw4200 Power Consumption and Cooling
NOTE When you turn off your workstation with the power button on the front panel, the power
consumption falls below 10 W. To reach zero power consumption, either unplug the workstation from the
power outlet or use a power strip with a switch. However, removing all power to the workstation might
reduce the life of the real-time clock battery.
For more information on power-saving features, refer to your operating system documentation.
System Fans and Airflow
Chapter 1
The workstation includes a rear system fan, one processor heatsink fan, plus an optional front system
fan.
Resetting the Power Supply
If an overload triggers the power supply overload protection, all power is immediately cut. To reset the
power supply unit:
1 Disconnect the power cord.
2 Determine what caused the overload, and fix the problem.
3 Reconnect the power cord and reboot the workstation.
POWER SUPPLY AND COOLING 23
ENERGY STAR
The ENERGY STAR® program, a government-backed initiative, promotes energy efficiency by
identifying ways to reduce energy consumption. Select HP workstations participate in the ENERGY
STAR program.
NOTE ENERGY STAR is not supported on Linux-based workstations.
For those workstations that support ENERGY STAR and have it enabled, the power management
features will be set as follows:
Monitor—goes into Sleep mode after 20 minutes of inactivity.
System—goes into Standby mode after 20 minutes of inactivity.
Hard Drive—goes into Power Savings mode after the system goes into Standby mode.
NOTE If you must restore the operating system, reset the ENERGY STAR settings (if applicable).
To verify the factory default power settings for your product:
From the Windows 2000 or Windows XP Classic Start menu, select Start>Settings>Control
Panel>Power Options.
From the Windows XP standard Start menu, select Start>Control Panel>Performance and
Maintenance>Power Options.
24 PRODUCT OVERVIEW
ENERGY STAR Compliance
HP products purchased with the ENERGY STAR configuration are compliant with the U.S.
Environmental Protection Agency (EPA) ENERGY STAR Computers Program. The EPA ENERGY STAR
configuration does not imply endorsement by the EPA. As an ENERGY STAR Partner, HP has
determined that products with the ENERGY STAR configuration meet the ENERGY STAR guidelines
for energy efficiency.
The ENERGY STAR Computers Program was created by the EPA to promote energy efficiency and
reduce air pollution through more energy-efficient equipment in homes, offices, and factories. HP
products achieve this by reducing the power consumption when not being used.
ENERGY STAR on HP Workstations uses ACPI power management. The system can wake as a result
of a user action (keyboard or mouse) or from the network or a modem.
The Power Management feature, when used in conjunction with an external ENERGY STAR-compliant
monitor, will support the power-down features of the monitor. The Power Management feature allows an
external monitor to go into low-power mode when the energy save timeout occurs.
CAUTION Using the Energy Save Monitor feature with non-ENERGY STAR compliant monitors might
cause video distortion when the Energy Save timeout occurs.
Hyper-Threading Technology
Hyper-Threading Technology is a high-performance technology, developed by Intel®, that enables a
single processor to execute multiple threads of instructions simultaneously. Hyper-Threading Technology
enables the processor to utilize its execution resources more efficiently, delivering performance
increases and improving user productivity. Not all systems benefit from the Hyper-Threading Technology.
To see if Hyper-Threading Technology can benefit you, test your system by turning the feature on.
Computer Setup (F10) can be used to turn this feature on. To do this, run F10 Setup during boot up and
select Advanced>Device Options>Hyper-Threading, and enable the Hyper-Threading Technology.
NOTE If your workstation does not support Hyper-Threading Technology, the Hyper-Threading menu
item will not be available on the Computer Setup menu.
NOTE The Hyper-Threading Technology is recommended for use with Windows XP systems. This
technology is detected by the system and is turned on in the operating system after it is enabled in the
system BIOS.
Chapter 1
NOTE Red Hat Enterprise Linux WS 3 supports Hyper-Threading Technology. An SMP-capable kernel
must be installed on your system before this technology can be utilized.
For more information about the Hyper-Threading Technology, visit the Intel Web site at
http://www.intel.com
.
HYPER-THREADING TECHNOLOGY 25
26 PRODUCT OVERVIEW
Chapter 2 Installing or Restoring the Operating System
This chapter discusses installation and restoration of the operating system. This chapter includes the
following sections:
“Installing the Operating System and Software” on page 28
“Restoring the Operating System” on page 31
“Protecting the Software” on page 31
“Ordering Backup Software” on page 32
If the workstation was shipped with a preinstalled OS, it is configured automatically the first time the
workstation is turned on.
CAUTION Do not add optional hardware devices to your workstation until the operating system is
successfully installed. Doing so can cause errors and might prevent the operating system from installing
properly.
CAUTION When the automatic installation has begun, DO NOT TURN OFF THE WORKSTATION
UNTIL THE PROCESS IS COMPLETE. Turning off the workstation during the installation process might
damage the software that runs the workstation.
Chapter 2
27
Installing the Operating System and Software
The following section discusses the operating system and HP software installation procedures.
Microsoft Windows XP Professional
The first time you turn on your workstation, you will be prompted to select a language for the operating
system. After selecting the language, read and follow the on-screen instructions to complete the
installation of the operating system. This takes approximately 10 minutes, depending on the system
hardware configuration. During the process, do not turn off your workstation unless you are directed to
do so.
Installing or Upgrading Device Drivers
To install hardware devices, such as a printer, a display adapter, or network adapter after the operating
system installation is completed, make sure that the operating system has access to the appropriate
software drivers for the devices. Device drivers are usually provided on a CD supplied with the peripheral
device.
Some existing peripheral devices might not have been shipped with drivers developed for Windows XP.
To locate the most current device drivers, visit http://www.hp.com
Creating a Restore Diskette
To create a restore diskette for Windows XP, go to Start>All Programs>Accessories>System
Tools>System Restore, and follow the on-screen instructions.
.
Linux-Preinstalled Workstations
If you have a Linux-preinstalled workstation, follow the instructions in this section to set up your OS and
software.
After the boot process completes, you can view additional HP Linux documentation by simply opening
your Internet browser (the browser is automatically set to use the local HP documentation page as its
default). You can also access Linux Web links for Red Hat (Internet access required) by using your
Internet browser.
NOTE For additional information concerning the setup of Linux-preinstalled or Linux-enabled
workstations, refer to the
linux_user_manual.
For more information about HP and Linux, visit http://www.hp.com/linux.
Starting Up the Linux Operating System
The first time the workstation is booted, the Red Hat First Boot utility displays. This program enables you
to enter your password, network, graphics, time, and keyboard settings for your workstation.
HP User Manual for Linux
, located at http://www.hp.com/support/
CAUTION When the automatic installation has begun, DO NOT TURN OFF THE WORKSTATION
UNTIL THE PROCESS IS COMPLETE. Turning off the workstation during the installation process might
damage the software that runs the workstation or prevent its proper installation.
28 INSTALLING OR RESTORING THE OPERATING SYSTEM
NOTE When you enable the YPBind feature in the Network tab of the Linux Setup Tool, you might get a
blank screen for about 15–30 seconds after you have selected and saved all of your settings and have
exited the utility. This is normal. The boot process continues its execution after the screen returns.
Restoring the Linux Operating System
NOTE To restore the Linux OS, the HP Driver CD and Red Hat box set are required.
Download the latest HP Driver CD to get any new enhancements.
NOTE Linux does not support mixed hard disk drive types for manufacturing preload. When restoring
the operating system, mixed hard disk drive types can be handled with the restoring media.
DOWNLOADING THE LATEST HP DRIVER CD
To download the latest HP Driver CD:
1 Download the ISO image to a local hard drive from the HP support Web site for the appropriate
workstation platform (such as http://www.hp.com/support/xw4200
).
a Click the download drivers and software link.
b Select the Linux OS that matches your box set.
c Select the latest version from the Utility Tools section.
d Download and unpack it (tar zxvf
2 Copy the ISO image to CD-R bootable media. On another Linux workstation, use the cdrecord utility.
Identify the device address for the CD burner (cdrecord --scanbus).
The default is usually 2, 0, 0.
Example:
cdrecord -v -eject dev=2,0,0 CD0_golden.iso
INSTALLING WITH THE HP DRIVER CD
To install with the HP Driver CD:
1 Boot the workstation from the Red Hat box set Binary CD 1.
2 Insert the Linux operating system CDs from the Red Hat box set as prompted.
3 Continue following the prompts until the operating system is successfully installed.
4 Configure the X server to start on reboot.
filename
.tgz).
Chapter 2
5 Reboot the workstation.
6 Follow the prompts to set up your system with the Red Hat First Boot utility.
7 When prompted in First Boot to add additional CDs, insert the HP Driver CD into the CD-ROM tray of
the workstation.
INSTALLING THE OPERATING SYSTEM AND SOFTWARE 29
8 Click Install next to “Additional CDs.”
The HP Driver CD window opens.
9 Click Press to begin install...
10 When the install is done, you will have two options, “Reboot now...” on the left side and “Press to
continue, reboot later...” on the right side. Click Reboot now...
Upgrading Device Drivers
If you must upgrade a Linux device driver, visit the HP Web site at http://www.hp.com/go/
workstationsupport.
Linux-Enabled Workstations
Linux-enabled workstations are not pre-installed with Linux. They require the HP Installer Kit for Linux
and the purchase of a Red Hat box set. The Installer kit includes the HP CDs necessary to complete the
installation of all versions of the Red Hat box set which have been verified to work on HP workstation
hardware.
Verifying Hardware Compatibility
To see which Linux versions have been verified to work on HP workstation hardware:
1 Go to http://www.hp.com/support/workstation_manuals
2 Select your HP workstation model.
3 Click the Hardware Support Matrix for Linux link.
.
Installing the Linux Operating System
To install the Linux operating system on your Linux-enabled system:
1 Follow the instructions for “Restoring the Linux Operating System” in the previous section.
2 Follow the instructions for “Starting Up the Linux Operating System” in the previous section.
NOTE For more information concerning the setup of Linux-preinstalled or Linux-enabled workstations,
refer to the
For more information about HP and Linux, visit http://www.hp.com/linux
HP User Manual for Linux
, located at http://www.hp.com/support/linux_user_manual.
.
Upgrading Device Drivers
If you must upgrade a Linux device driver, visit the HP Web site at http://www.hp.com/go/
workstationsupport.
30 INSTALLING OR RESTORING THE OPERATING SYSTEM
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