HP XU103UT User Manual

HP Notebook

Reference Guide

pyright 2011 Hewlett-Packard

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Centrino are trademarks of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.

The infor mation contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construe d as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: May 2011 Document Part Number: 649279-002

Product notice

This reference guide describes features that are common to most models. Some features may not be available on your computer.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

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Safety warning notice iv

Table of contents

1 Introduction .................................................................................................................................................... . 1

Finding more information about your new computer ............................................................................ 1

2 Networking (select models only) ............................ ....................................................................................... 2

Creating a wireless connection ............................................................................................................ 2

Using a WLAN ...................................................................................................................................... 5

Using HP Mobile Broadband (select models only) ............................................................................... 7

Using GPS (select models only) ................................. .......................................................................... 9

Using Bluetooth wireless devices ......................................................................................................... 9

Connecting to a wired network ............................................................................................................. 9

Identifying wireless and network status icons ...................................................................... 2

Turning wireless devices on or off ....................................................................................... 4

Using HP Connection Manager (select models only) .......................................................... 4

Using operating system controls .......................................................................................... 4

Connecting to an existing WLAN ........................................................................ ................. 5

Setting up a new WLAN ....................................................................................................... 6

Protecting your WLAN ......................................................... ................................ ................ 6

Roaming to another network ................................................................................................ 7

Inserting a SIM .............................. ....................................................................................... 8

Removing a SIM .................................................................................................................. 8

Bluetooth and Internet Connection Sharing (ICS) ............................................................... 9

Using a modem (select models only) ................................................................................... 9

Connecting to a local area network (LAN) (select models only) ........................................ 13

Connecting a modem cable .............................................................................. 10

Connecting a country- or region-specific modem cable adapter ....................... 11

Selecting a location setting ............................................................................... 11

Viewing the current location selection .............................................. 11

Adding new locations when traveling ............................................... 12

3 Multimedia .................................. ........................ ........................ ........................ ........................................... 15

Using the media activity controls .................... .................................................................................... 15

Audio .................. ......................... ........................ ......................... ......................... ............................. 15

Adjusting the volume ......................................................................................................... 16

Checking audio functions on the computer ........................................................................ 16

Webcam (select models only) ............................................................................................................ 17

Video ......................................... ........................ ......................... ......................... ............................... 17

VGA .................. ............................ ........................... ........................... ............................... 17

HDMI .................................................................................................................................. 19

Configuring audio for HDMI ............................................................................... 20

Intel Wireless Display (select models only) ....................................................... 20

4 Power management ...................................................................................................................................... 21

Shutting down the computer ............................................................................................................... 21

Setting power options ......................................................................................................................... 22

Using power-saving states ................................................................................................. 22

Using the power meter ............................. ... ....................................................................... 23

Using power plans ..................................................................... ............................... ......... 23

Setting password protection on wakeup ............................................................................ 25

Using HP Power Assistant (select models only) ................................................................................ 26

Using battery power ........................................................................................................................... 26

Finding additional battery information ................................................................................ 26

Using Battery Check .......................................................................................................... 27

Displaying the remaining battery charge ........................................................................... 27

Maximizing battery discharge time .................................................................................... 27

Managing low battery levels .............................................................................................. 27

Conserving battery power .................................................................................................. 28

Storing a battery ................................................................................................................ 29

Disposing of a used battery ............................................................................................... 29

Replacing the battery ......................................................................................................... 29

Using external AC power ................................ .. .................................................................................. 29

Initiating and exiting Sleep ................................................................................ 22

Initiating and exiting Hibernation ....................................................................... 23

Viewing the current power plan ......................................................................... 23

Selecting a different power plan ........................................................................ 24

Customizing power plans .................................................................................. 24

Identifying low battery levels ............................................................................. 27

Resolving a low battery level ............................................................................. 28

Resolving a low battery level when external power is available ....... 28

Resolving a low battery level when a charged battery is available ... 28

Resolving a low battery level when no power source is available .... 28

Resolving a low battery level when the computer cannot exit

Hibernation .............................................................. ......................... 28

Testing an AC adapter ....................................................................................................... 30

Switchable graphics/dual graphics (select models only) .................................................................... 31

Using switchable graphics (select models only) ................................................................ 31

Using dual graphics (select models only) .......................................................................... 32

5 External cards and devices .......................................................................................................................... 33

Using Media Card Reader cards (select models only) ....................................................................... 33

Inserting a digital card ............................ ............................................................................ 33

Removing a digital card ..................................................................................................... 34

Using ExpressCards (select models only) ....................... ................................................................... 34

Configuring an ExpressCard .............................................................................................. 34

Inserting an ExpressCard .................................................................................................. 35

Removing an ExpressCard ................................................................................................ 36

Using smart cards (select models only) ............................................................................................. 36

Inserting a smart card ........................................................................................................ 37

Removing a smart card ...................................................................................................... 37

Using a USB device ........................................................................................................................... 37

Connecting a USB device .................................................................................................. 38

Removing a USB device .................................................................................................... 38

Using 1394 devices (select models only) ........................................................................................... 38

Connecting a 1394 device ................................................................................................. 39

Removing a 1394 device ................................................................................................... 39

Using an eSATA device (select models only) .................................................................................... 39

Connecting an eSATA device ...................... ...................................................................... 40

Removing an eSATA device ........................ ...................................................................... 40

Using a serial device (select models only) ......................................................................................... 41

Using optional external devices .......................................................................................................... 41

Using optional external drives ............................................................................................ 41

Using the expansion port (select models only) .................................................................. 42

Using the docking connector (select models only) ............................................................ 43

6 Drives .................................................................................................................................................. .. ......... 44

Handling drives ............................................ ... ....... ..... ... ....... ...... .. ....... ....... .. ...... ....... ... ...................... 44

Using hard drives ............................................................................................................................... 45

Improving hard drive performance ..................... ................................................................ 45

Using Disk Defragmenter .................................................................................. 45

Using Disk Cleanup ........................................................................................... 45

Using HP 3D DriveGuard (select models only) .............................. .................................... 46

Identifying HP 3D DriveGuard status ................................................................ 46

Managing power with a parked hard drive ........................................................ 46

Using HP 3D DriveGuard soft ware ................................................................... 47

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Using optical drives (select models only) ........................................................................................... 47

Identifying the installed optical drive .................................................................................. 47

Inserting an optical disc ..................................................................................................... 47

Removing an optical disc ....................... ............................................................................ 48

Sharing optical drives ........................................................................................................ 51

Using RAID (select models only) ........................................................................................................ 51

7 Security ......................................................................................................................................... ................. 52

Protecting the computer ..................................................................................................................... 52

Using passwords ............................ ... .. ..... .... .. ..... ... ... .... .... .. .... .... ... .... .... ... ... ..... .. ... ...... . ..................... 53

Setting passwords in Windows .......................................................................................... 54

Setting passwords in Computer Setup .............................................................................. 55

Managing a BIOS administrator password ........................................................................ 55

Managing a Computer Setup DriveLock password ........................................................... 56

Using Computer Setup Automatic DriveLock .................................................................... 59

Using antivirus software ..................................................................................................................... 60

Using firewall software .................................. ................................. ................................. ................... 60

Installing critical security updates ....................................................................................................... 60

Using HP ProtectTools Security Manager (select models only) ......................................................... 61

Installing an optional security cable ................................................................................................... . 61

Using the fingerprint reader (select models only) ............................................................................... 62

Locating the fingerprint reader ........................................................................................... 62

Tray-load ........................................................................................................... 47

Slot-load ........... .......................... .......................... .......................... ................... 48

Tray-load ........................................................................................................... 48

When the disc tray opens normally .................................................. 49

When the disc tray fails to open normally ......................................... 49

Slot-load ........... .......................... .......................... .......................... ................... 50

Entering a BIOS administrator password .......................................................... 56

Setting a DriveLock password .......................... . ................................................ 57

Entering a DriveLock password ........................................................................ 58

Changing a DriveLock password ...................................................................... 58

Removing DriveLock protection ........................................................................ 58

Entering an Automatic DriveLock password ..................................................... 59

Removing Automatic DriveLock protection ....................................................... 59

8 Maintenance .................................................................................................................................................. 63

Cleaning your computer ..................................................................................................................... 63

Cleaning products ................................. .. ..... .... .. ..... .... ... .... ..... ... .... ..... .. ..... ..... .. ..... .... ... ..... 63

Cleaning procedures ................................... .... ..... ...... ... ...... ..... ... ....... ..... ... ..... ....... .. ...... .... 63

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Cleaning the display ...................... .. .................................................................. 63

Cleaning the sides and cover ............................................................................ 64

Cleaning the TouchPad and keyboard .............................................................. 64

Updating programs and dr ivers ................................................................. ......................... ................ 64

Using SoftPaq Download Manager .................................................................................................... 65

9 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................... 66

Using Computer Setup ....................................................................................................................... 66

Starting Computer Setup ............................................................. ................................. ..... 66

Navigating and selecting in Computer Setup ..................................................................... 66

Restoring factory settings in Computer Setup ................................................................... 67

Updating the BIOS ............................................................................................................. 68

Using Advanced System Diagnostics ....................... ... ....................................................................... 69

10 MultiBoot ..................................................................................................................................................... 71

About the boot device order ............................................................................................................... 71

Enabling boot devices in Computer Setup ......................................................................................... 72

Considering boot order changes ........................................................................................................ 72

Choosing MultiBoot preferences ........................................................................................................ 73

Setting a new boot order in Computer Setup ..................................................................... 73

Dynamically choosing a boot device using the f9 prompt .................................................. 74

Setting a MultiBoot Express prompt .................................................................................. 74

Entering MultiBoot Express preferences ........................................................................... 74

Determining the BIOS version ......................... .................................................. 68

Downloading a BIOS update ................................................................. . .. .. .. .. .. . 68

11 Computer Management ........................ ...................................................................................................... 75

Using Client Management Solutions .................................................................................................. 75

Configuring and deploying a software image ............................ ......................................... 75

Managing and updating software ............................. .......................................................... 76

HP Client Manager for Altiris (select models only) ............................................ 76

HP CCM (Client Configuration Manager) (select models only) ......................... 77

HP SSM (System Software Manager) ............................................................... 77

Using Intel Active Management Technology (select models only) ..................................................... 78

Enabling the iAMT solution .... .......................... .......................... ........................... ............. 78

Using the MEBx setup utility menus .................................................................................. 78

Appendix A Traveling with the computer ...................................................................................................... 80

Appendix B Troubleshooting resources ....................................................................................................... 82

Appendix C Electrostatic discharge .............................................................................................................. 83

Index ................................................................................................................................................................... 84

1 Introduction

This guide contains general information about HP notebook computers.

NOTE: Some of the features described in this guide may not be ava ilab l e o n your computer.

Finding more information about your new computer

The following user guides and reference material are pr ovid ed with yo ur co mpu te r, e i th er in prin t, o n the computer hard drive, or on an optica l disc:

Setup Instructions poster—Guides you through setting up your computer and turning it on. The

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poster is included in the box with the computer.

NOTE: Refer to the poster for the location of you

Getting Started—Contains information about your computer, including product-specific features,

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backup and recovery, maintenance, and specifications. To access the Getting Started guide, select Start > Help and Support > User Guides.

– or – Select Start > All Programs > HP > HP Documentation. Help and Support—Contains information about the operating system, drivers, troubleshooting

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tools, and technical support. To access Help and Support, select Start > Help and Support. For country- or region-specific support, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.

r user guides and reference material.

● Safety & Comfort Guide—Describes proper workstation setup a nd pr oper posture, health, and

work habits for computer users. It also provides import an t e lectr ical a nd mech an ica l safe ty information. To access this guide, select Start > Help and Support > User Guides. This guide is also available on the Web at http://www.hp.com/ergo.

Regulatory, Safety and Environmental Notices—Contains safety and regulatory information, and

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battery disposal information. To access the notices, select Start > Help and Support > User Guides.

Finding more information about your new computer 1

2 Networking (select models only)

Your computer supports two types of Interne t access:

● Wireless—Refer to Creating a wireless connection on page 2.

Wired—Refer to Connecting to a wired network on page 9.

●

NOTE: You must set up Internet service before you can connect to the Internet.

Creating a wireless connection

Your computer may be equipped with one or more of the following wireless devices:

Wireless local area network (WLAN) device

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● HP Mobile Broadband Module (wireless wide area network (WWAN) device)

Bluetooth® device

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For more information on wireless technology, refer to the information and Web site links provided in Help and Support.

Identifying wireless and network status icons

Windows 7

Icon Name Description

Wireless (connected) Indicates that one or more wireless devices are on.

Wireless (disconnected) Indicates that all wireless devices are off.

HP Connection Manager (select models only)

Wired network (connected) Indicates that one or more network devices are connected to the network.

Chapter 2 Networking (select models only) 2

Opens HP Connection Manager, which enables you to create and manage WWAN connections (select models only), and monitor the status of WLAN and Bluetooth connections.

Icon Name Description

Wired network (disabled/ Indicates that all network devices are disabled in Windows® Control disconnected) Panel.

Network (connected) Indicates that one or more network devices are connected to a network.

Network (disconnected) Indicates that network devices are not connected to a network.

Network (disabled/ disconnected)

Indicates that no w ireless connections are available.

Windows Vista

Icon Name Description

Wireless (connected) Indicates that one or more wireless devices are on.

Wireless (disconnected) Indicates that all wireless devices are off.

HP Connection Manager (select models only) Opens HP Connection Manager, which enables you to

Wireless network connection (connected) Indicates that one or more WLAN devices are connected to

Wireless network connection (disconnected) Indicates that one or more WLAN devices are not

Network status (connected) Connected to the wired network.

Network status (disconnected) Not connected to the wired network.

create a nd manage WWAN connections (select models only), and mo nitor the status of WLAN and Bluetooth connections.

a network.

connected to a network.

Creating a wireless connection 3

Turning wireless devices on or off

You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices.

NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the

keyboard. The term wireless button is used throughout this guide to refer to all types of wireless controls. Refer to the Getting Started guide for information on identifying the type and location of the wireless button on your computer.

To turn off wireless devices using HP Connection Manager:

Right-click the HP Connection Manager icon in the notification area, at the far right of the

▲

taskbar, and then click the power button next to the desired device. – or – Select Start > All Programs > HP > HP Connection Manager, and then click the power button

next to the desired device.

Using HP Connection Manager (select models only)

HP Connection Manager provides a central location for managing your wireless devices, an interface for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving SMS (text) messages. HP Connection Manager allows you to manage the following devices:

● Wireless local area network (WLAN)/Wi-Fi

Wireless wide area network (WWAN)/HP Mobile Broadband

●

Bluetooth®

●

HP Connection Manager provides information and notifications on connection status, power status, SIM details, and SMS messages. Status information and notifications are provided in the notification area, at the far right of the taskbar.

To open HP Connection Manager:

Click the HP Connection Manager icon in the taskbar.

▲

– or – Select Start > All Programs > HP > HP Connection Manager.

For more information, refer to the HP Connection Manager software Help.

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

To use operating system controls:

Select Start > Control Panel > Network and Internet > Network and Sharing Center.

▲

For more information, select Start > Help and Support.

Chapter 2 Networking (select models only) 4

Using a WLAN

A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

Connecting to an existing WLAN

Windows 7

1. Be sure that the WLAN device is on. (Refer to Turning wireless devices on or off on page 4.)

2. Click the network icon in the notification area, at the fa r righ t o f th e ta skb ar.

3. Select your WLAN from the list. NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.

NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing

Center, and then click Set up a new connection or network. A list of option s is disp laye d . You

can choose to manually search for and connect to a network, or you can create a new network connection.

4. Click Connect.

If the network is a security-enabled WLAN, you are prompted to enter a network security code.

the code, and then click OK to complete the connection.

Type

Windows Vista

Be sure that the WLAN device is on. (Refer to Turning wireless devices on or off on page 4.)

2. Select Start > Connect to.

3. Select your WLAN from the list.

After the connection is made, you can place the mouse pointer over the network icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN

plementation, router manufacturer, and interference from other electronic devices or structural

barriers such as walls and floors.

If the network is unsecured, a warning is displayed. Click Connect Anyway to accept the

●

warning and complete the connection. If the network is a security-enabled WLAN, you are prompted to enter a network security

●

code. Type the code, and then click Connect to complete the connection.

NOTE: If no WLANs are liste

NOTE: If you do not see the WLAN you want to connect to, click Show all connecti ons . A list

of available networks is displayed. You can choose to connect to an existing network, or you can create a new network connection.

d, you may be out of range of a wireless router or access point.

Using a WLAN 5

Setting up a new WLAN

Required equipment:

● A broadband modem (either DSL or cable) (purchased separately) (1) and high-speed Internet

service purchased from an Internet service provider (ISP)

● A wireless router (purchased separately) (2) NOTE: Some cable modems include a built-in router. Check with your ISP to see if you need a

separate router. The wir

●

The illustration shows an example of a wireless network installation that is connected to the Internet.

NOTE: When setting up a wireless connection, be sure tha t yo ur computer and wireless router are

synchronized. To synchronize your computer and wireless router, turn your computer and wireless router off and then back on.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, refer to the information provided by your router manufacturer or your ISP.

eless computer (3)

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always en abl e se curity features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to e-mail that is not confidential and basic Internet surfing.

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. You can take the following precautions to protect your WLAN:

Firewall—A firewall checks both data and requests for data that are sent to your network, and

●

discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.

Wireless encryption— Your computer supports three encryption protocols:

●

Wi-Fi Protected Access (WPA)

◦

Wi-Fi Protected Access II (WPA2)

◦

Wired Equivalent Privacy (WEP)

◦

Chapter 2 Networking (select models only) 6

NOTE: HP recommends that you select WPA2, which is the most advanced of the three encryption

protocols. The use of WEP encryption is not recommended, because it can be overcome with little effort.

Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) use security standards to

●

encrypt and decrypt data transmitted over the network. Both WPA and WPA2 dynamically generate a new key for every packet, and they also generate a different set of keys for each computer on the network. To accomplish this:

WPA uses Advanced Encryption Standard (AES) and Temporal Key Integrity Protocol

◦

(TKIP). WPA2 uses Cipher Block Chaining Message Authentication Code Protocol (CCMP), which

◦

is a new AES protocol.

● Wired Equivalent Privacy (WEP) encrypts data with a WEP key before it is transmitted. Without

the correct key, others will not be able to use the WLAN.

Roaming to another network

When you move your computer within range of another WLAN, Windows attempts to connect to that network. If the attempt is successful, your computer is automatically connected to the new network. If Windows does not recognize the new network, follow the same procedure you used initially to connect to your WLAN.

Using HP Mobile Broadband (select models only)

HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider, which in most cases is a mobile phone network provider.

When used with mobile network provider service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.

NOTE: You ma

broadband service. Refer to the Getting Started guide for the location of the serial number label. Some mobile network service providers require the use of a subscriber identity module (SIM). A SIM

contains basic information about you or your computer, such as a personal identification number (PIN), as well as network information. Some computers include a preinstalled SIM. If the SIM is not preinstalled, it may be included with the HP Mobile Broadband information provided with your computer, or it may be provided separately by th e mo bile ne t wo rk se rvice pr ovid er.

For information on inserting and removing the SIM, refer to Inserting a SIM on page 8 and

Removing a SIM on page 8.

For additional information on HP Mobile Broadband and how to activate service with a preferred mobile network service provider, refer to the HP Mobile Broadband information if it is included with your computer. For additional information, see the HP Web site at http://www.hp.com/go/

mobilebroadband (U.S. only).

y need the HP Mobile Broadband Module serial number to activate mobile

Using HP Mobile Broadband (select models only) 7

Inserting a SIM

NOTE: To identify the SIM slot location, refer to the Getting Started guide.

1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn

the computer on by pressing the power button. Then shut down the computer through the operating system.

2. Close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Remove the battery.

6. Insert the SIM into the SIM slot, and gently press the SIM into the slot until it is firmly seated. CAUTION: When

the computer. If a SIM is inserted incorrectly, it could damage the SIM and the SIM connector. To reduce the risk of damage to the connector, use minimal force when inserting a SIM.

7. Replace the battery. NOTE: HP Mobil

8. Reconnect external power and external devices.

9. Turn on the computer.

inserting a SIM, position the card to match the icon next to the SIM slot on

e Broadband is disabled if the battery is not replaced.

Removing a SIM

NOTE: To identify the SIM slot location, refer to the Getting Started guide.

1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn

the computer on by pressing the power button. Then shut down the computer through the operating system.

2. Close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Remove the battery.

6. Press in on the SIM, and then remove it from the slot.

7. Replace the battery.

8. Reconnect external power and external devices.

9. Turn on the computer.

Chapter 2 Networking (select models only) 8

Using GPS (select models only)

Your computer may be equipped with a Global Positioning System (GPS). GPS satellites deliver location, speed, and direction information to GPS-equipped systems.

For more information, refer to the HP GPS and Location software Help.

Using Bluetooth wireless devices

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as th e f ollowin g:

Computers

●

Phones

●

Imaging devices (cameras and printers)

●

Audio devices

●

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the Bluetooth software Help.

Bluetooth and Internet Connection Sharing (ICS)

HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.

The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect two or more computers to share the Interne t th ro ug h Blu etoo th is a limita tio n of Blue to ot h and the Windows operating system.

Connecting to a wired network

Using a modem (select models only)

A modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries or regions, a specific modem cable adapter is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a

modem or telephone cable into the RJ-45 (network) jack. If the modem cable contains noise suppression circuitry (1), which prevents interference from TV and

radio reception, orient the circuitry end of the cable (2) toward the computer.

Using GPS (select models only) 9

Connecting a modem cable

1. Plug the modem cable into the modem jack (1) on the computer.

2. Plug the modem cable into the RJ-11 telephone wall jack (2) or a route (not illustrated).

10 Chapter 2 Networking (select models only)

Connecting a country- or region-specific modem cable adapter

Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter.

To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps:

1. Plug the modem cable into the modem jack (1) on the computer.

2. Plug the modem cable into the modem cable adapter (2).

3. Plug the modem cable adapter (3) into the telephone wall jack.

Selecting a location setting

Viewing the current location selection

Windows 7

1. Select Start > Control Panel.

2. Click Clock, Language, and Region.

3. Click Region and Language .

4. Click the Location tab to display your location.

Windows Vista

Select Start > Control Panel.

2. Click Clock, Language, and Region.

3. Click Regional and Language Options.

Your location is displayed under Location.

Connecting to a wired network 11

Adding new locations when traveling

On a new computer, the only location setting available to the modem is a location setting for the country or region in which you purchased the computer. As you travel to different countries or regions, set the internal modem to a location setting that meets the operating standards of the country or region in which you are using the modem.

As you add new location settings, they are saved by the computer so that you can switch among settings at any time. You can add multiple location settings for any country or region.

CAUTION: To reduce the risk of losing your home country or region settings, do not delete your

current modem country or region settings. To enable modem use in other countries or regions while preserving your home country or region configuration, add a new configuration for each location in which you will use the modem.

CAUTION: To reduce the risk of configuring the modem in a way that violates the

telecommunications regulations an d la ws o f th e co un try or region you are visiting, select the country or region in which the computer is located. The modem may not function properly if the correct country or region selection is not made.

Windows 7

1. Select Start > Devices and Printers.

2. Right-click the device that represents your computer, and click Modem settings .

3. Click the Dialing Rules tab.

4. Click New. The New Location window opens.

NOTE: You must set up

Rules tab. If you do not have a location already set up, you are prompted to enter the location when you click Modem settings.

an initial (current) location area code before you can view the Dialing

5. In the Location name box, type a name (such as home or work) for the new location setting.

6. Select a country or region from the Country/regio n list. (If you select a country or region that is

7. Enter the area code, a carrier code (if necessary), and the number for an outside line (if

8. Next to Dial using, click Tone or Pulse.

9. Click OK to save your new location setting.

10. Do one of the following:

not supported by the modem, the country/region selection for USA or UK is displayed.)

necessary).

To set your new location setting as the current location, click OK.

●

To select another location setting as the current location setting, select your preference

●

from the settings in the Location list, and then click OK.

NOTE: You ca

own country or region as well as in other countries or regions. For example, you could add a setting named Work that includes dialing rules for accessing an outside line.

n use the preceding procedure to add location settings for places within your

12 Chapter 2 Networking (select models only)

Windows Vista

1. Select Start > Control Panel.

2. Click Hardware and Sound.

3. Click Phone and Modem Options.

4. Click the Dialing Rules tab.

5. Click New. The New Location window opens.

6. In the Location name box, type a name (such as home or work) for the new location setting.

7. Select a country or region from the Country/regio n list. (If you select a country or region that is

8. Enter the area code, a carrier code (if necessary), and the number for an outside line (if

9. Next to Dial using, click Tone or Pulse.

10. Click OK to save your new location setting.

11. Do one of the following:

not supported by the modem, the country/region selection for USA or UK is displayed.)

necessary).

To set your new location setting as the current location, click OK.

●

● To select another location setting as the current location setting, select your preference

from the settings in the Location list, and then click OK.

NOTE: You can use the preceding procedure to add location settings for places within your

own country or region as well as in other countries or regions. For example, you could add a setting named Work that includes dialing rules for accessing an outside line.

Connecting to a local area network (LAN) (select models only)

Connecting to a LAN requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.

To connect the network cable:

1. Plug the network cable into the network jack (1) on the computer.

Connecting to a wired network 13

2. Plug the other end of the network cable into a network wall jack (2) or a router (not illustrated).

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a

modem cable or telephone cable into an RJ-45 (network) ja ck.

14 Chapter 2 Networking (select models only)

3 Multimedia

Your computer may include the following:

● Integrated speaker(s)

Integrated microphone(s)

●

Integrated webcam

●

Preinstalled multimedia software

●

Multimedia buttons or keys

●

Using the media activity controls

Depending on your computer model, you may have the following media activity controls that allow you to play, pause, fast forward, or rewind a media file:

●

● Media hotkeys (specific keys pressed in combination with the fn key)

●

Refer to the Getting Started guide for information about your computer's media activity controls.

Audio

Your computer provides a variety of audio-related functions:

●

● Download music from the Internet.

● Create multimedia presentations.

●

Media buttons

a keys

Medi

Play music. Record sound.

Transmit sound and images with instant messaging programs. Stream radio programs. Create (burn) audio CDs using the installed optical drive (select models only) or an optional

●

external optical drive (purchased separately).

Using the media activity controls 15

Adjusting the volume

Depending on your computer model, you can adjust the volume using the following:

● Volume buttons

Volume hotkeys (specific keys pressed in combination with the fn key)

●

Volume keys

●

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,

earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.

NOTE: Volume can also be controlled through the operating system and some programs.

NOTE: Refer to the Getting Started guide for information on what type of volume controls your

computer has.

Checking audio functions on the computer

NOTE: For best results when recording, speak directly into the microphone and record sound in a

setting free of background noise.

Windows 7

To check the audio functions on your computer, follow these steps:

1. Select Start > Control Panel > Hardware and Sound > Sound.

2. When the Sound window opens, click the Sounds tab. Under Program Events, select any

To check the recording functions on your computer, follow these steps:

Select Start > All Programs > Accessories > Sound Recorder.

2. Click Start Recording and speak into the microphone. Save the file to your desktop.

3. Open a multimedia program and play back the sound.

o confirm or change the audio settings on your computer, select Start > Control Panel > Hardware

and Sound > Sound. Windows Vista

o check the audio functions on your computer, follow these steps:

1. Select Start > Control Panel > Hardware and Sound > Sound.

2. When the Sound window opens, click the Sounds tab. Under Program, select any sound event,

sound event, such as a beep or alarm, and click the Test button. You sh

such as a beep or alarm, and click the Test button. You should hear sound through the speakers or through connected headphones.

ould hear sound through the speakers or through connected headphones.

16 Chapter 3 Multimedia

To check the recording functions on your computer, follow these steps:

1. Select Start > All Programs > Accessories > Sound Recorder.

2. Click Start Recording and speak into the microphone. Save the file to your desktop.

To confirm or change the audio settings on your computer, select Start > Control Panel > Audio.

en a multimedia program and play back the sound.

Webcam (select models only)

Some computers include an integrated webc am. Wit h th e p re i nst alle d so ftw are, you can use the webcam to take a photo or record a video. Yo u ca n p re v iew a n d sa ve the photo or video recording.

The webcam software enables you to experiment with the following features:

Capturing and sharing video

●

Streaming video with instant message software

●

Taking still photos

●

Administrators can set the security level for Face Recognition in the Security Manager Setup Wizard or HP ProtectTools Administrative Console. For more information, refer to the HP ProtectTools Getting Started guide or the Face Recognition software Help.

For information on how to access the webcam, refer to the Getting Started guide. For information on using the webcam, select Start > Help and Support.

Video

Your computer may have one or more of the following external video ports:

●

NOTE: Refer to the Getting Started guide for information about your computer's video ports.

VGA

The external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer.

VGA HDMI (High Definition Multimedia Interface)

Webcam (select models only) 17

To connect a VGA display device, connect the device cable to the external monitor port.

▲

NOTE: For product-specific instructions on switching the screen image, refer to you r Getting

Started guide.

18 Chapter 3 Multimedia

HDMI

The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component.

NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable

(purchased separately). One HDMI device can be connected to the HDMI port on the computer. The information displayed on

the computer screen can be simultaneously displayed on the HDMI device. To connect a video or audio device to the HDMI port:

1. Connect one end of the HDMI cable to the HDMI port on the computer.

2. Connect the other end of the cable to the video device, and then refer to the device

manufacturer’s instructions for additional information.

NOTE: For product-specific instructions on swi

guide.

tching the screen image, refer to your Getting Started

Video 19

Configuring audio for HDMI

To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows:

1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then

click Playback devices.

2. On the Playback tab, click either Digital Output or Digital Output Device (HDMI).

3. Click Set Default, and then click OK.

To return audio to the computer speakers, follow these steps:

Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then

click Playback devices.

2. On the Playback tab, click Speakers.

3. Click Set Default, and then click OK.

Intel Wireless Display (select models only)

Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To experience wireless display, a wireless TV ad ap te r (purchased separately) is required. DVDs that have output protection may not play on Intel Wireless Display. (However, DVDs that do not have output protect will play.) Blu-ray discs, which have output protection, will not play on Intel Wireless Display. For details about using the wireless TV adapter, refer to the manufacturer's instructions.

NOTE: Be sure that wireless is enabled on your computer before using the wireless display.

20 Chapter 3 Multimedia

4 Power management

NOTE: A computer may have a power button or a power switch. The term power button is used

throughout this guide to refer to both types of power controls.

Shutting down the computer

CAUTION: Unsaved information is lost when the computer shuts d o wn .

The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.

Shut down the computer under any of the following conditions:

When you need to replace the battery or access components inside the computer

●

When you are connecting an external hardware device that does not connect to a Universal

●

Serial Bus (USB) port When the computer will be unused and disconnected from external power for an extended

●

period

Although you can shut down the computer with the power button, the recommended procedure is to use the Windows shutdown command:

NOTE: If the comp

Hibernation before shutdown is possible.

1. Save your work and close all open programs.

2. Windows 7—Select Start > Shut down.

– or –

uter is in the Sleep state or in Hibernation, you must first exit Sleep or

Windows Vista®—Click Start, click the arrow next to the Lock button, and then click Shut

wn.

If the computer is unresponsive and you are un ab le to use the preceding shutdown procedure , try the following emergency procedures in the sequence provided:

Press ctrl+alt+delete, and then click the Power button on the screen.

●

Press and hold the power button on the computer for at least 5 seconds.

●

Disconnect the computer from external power and remove the battery.

●

Shutting down the computer 21

Setting power options

Using power-saving states

The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the scr ee n cle ar s. You r w ork is sa ve d to memo ry,

letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.

When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off.

CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video

playback functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card.

NOTE: You cannot initiate any type of networking connection or perform any computer functions

while the computer is in the Sleep state or in Hibernation.

Initiating and exiting Sleep

The system is set at the factory to initiate Sleep after a period of inactivity when running on ba tte ry power or on external power.

Power settings and timeouts can be changed using Power Options in Windows Control Panel. With the computer on, you can initiate Sleep in any of the following ways:

Briefly press the power button.

●

● Close the display.

Windows 7—Click Start, click the arrow next to the Shut down button, and then click Sleep.

●

– or – Windows Vista—Click Start, click the arrow next to the Lock button, and then click Sleep.

To exit Sleep:

Briefly press the power button.

●

● If the display is closed, open the display.

Press a key on the keyboard.

●

Tap or swipe the TouchPad.

●

When the computer exits Sleep, the power lights turn on and your work returns to th e s creen as it was before you stopped working.

NOTE: If you have

password before your work will return to the screen.

set a password to be required on wake up , yo u must enter your Windows

22 Chapter 4 Power management

Initiating and exiting Hibernation

The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power, or when the battery reaches a critical battery level.

Power settings and timeouts can be changed in Windows Control Panel. To initiate Hibernation:

Windows 7—Click Start, click the arrow next to the Shut down button, and then click Hibernate.

▲

– or – Windows Vista—Click Start, click the arrow next to the Lock button, and then click Hibernate.

To exit Hibernation:

Briefly press the power button.

▲

The power lights turn on and your work returns to the screen where you stopped working.

NOTE: If you have set a password to be required on wakeup, you must enter your Windows

password before your work will return to the screen.

Using the power meter

The power meter is located in the notification area, at the far right of the taskbar. The power meter allows you to quickly access power settings and view the remaining battery charge.

To display the percentage of remaining battery charge and the current power plan, move the

●

pointer over the power meter icon. To access Power Options, or to change the power plan, click the power meter icon and select an

●

item from the list.

Different power meter icons indicate wheth er t he comp uter is running on battery or external power. The icon also displays a message if the battery has reached a low or critical battery level.

Using power plans

A power plan is a collection of system settings that manages how the computer uses power. Power plans can help you conserve power or maximize performa nc e.

Viewing the current power plan

Use any of the following methods:

Click the power meter icon in the notification area, at the far right of the taskbar.

●

Windows 7—Select Start > Control Panel > System and Security > Power Options.

●

– or – Windows Vista—Select Start > Control Panel > System and Maintenance > Power Options.

Setting power options 23

Selecting a different power plan

Use any of the following methods:

Click the power meter icon in the notification area, and then select a power plan from the list.

●

Windows 7—Select Start > Control Panel > System and Security > Power Options, and

●

then select an item from the list. – or – Windows Vista—Select Start > Control Panel > System and Maintenance > Power Options,

and then select an item from the list.

Customizing power plans

Windows 7

1. Click the power meter icon in the notification area, and then click More power options.

– or – Select Start > Control Panel > System and Security > Power Options.

2. Select a power plan, and then click Change plan settings.

3. Change the settings as needed.

4. To change additional settings, click Change advanced power settings and make your

changes.

Windows Vista

1. Click the power meter icon in the notification area, and then click More power options.

– or – Select Start > Control Panel > System and Maintenance > Power Options.

2. Select a power plan, and then click Change plan settings.

3. Change the settings as needed.

4. To change additional settings, click Change advanced power settings and make your

changes.

24 Chapter 4 Power management

Setting password protection on wakeup

To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:

Windows 7

1. Select Start > Control Panel > System and Security > Power Options.

2. In the left pane, click Require a password on wakeup.

3. Click Change Settings that are currently unavailable.

4. Click Require a password (recommended).

5. Click Save changes.

Windows Vista

1. Selec

2. In the left pane, click Require a password on wakeup.

3. Click Change Settings that are currently unavailable.

NOTE: If you need to create a user account password or change your current user account

password, click Create or change your user account password, and then follow the on- screen instructions. If you do not need to create or change a user account password, go to step

t Start > Control Panel > System and Maintenance > Power Options.

4. Click Require a password (recommended).

5. Click Save changes.

Setting power options 25

Using HP Power Assistant (select models only)

HP Power Assistant allows you to configure system settings to optimize your computer's power consumption and battery charge. HP Power Assistant provides tools and information to help you make informed decisions on power management:

Power consumption predictions in hypothetical system configurations

●

Predefined power profiles

●

Usage details and graphs showing power consumption trends over time

●

To start HP Power Assistant when Windows is running:

Select Start > All Programs > HP > HP Power Assistant.

▲

– or – Press fn+f6 (select models only).

For more information about using, configuring, and managing HP Power Assistant, refer to the HP Power Assistant s oftware Help.

Using battery power

WARNING! To reduce potential safety issues, use only the battery provided with the computer, a

replacement battery provided by HP, or a compatible battery purchased from HP. The computer runs on battery power whenever it is not plugged into external AC power. Computer

battery life varies, depending on power management se ttings, running programs, display brightness, external devices connected to the computer, and other factors. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. If the computer contains a charged battery and is running on external AC power, the computer automatically switches to battery power if the AC adapter is disconnected from the computer or an AC power loss occurs.

NOTE: When

battery life. For information on increasing or decreasing display brightness, refer to the Getting Started guide. Select computer models can switch between graphic modes to increase battery life.

For more information, refer to Switchable graphics/dual graphics (select models only) on page 31.

you disconnect AC power, the display brightness is automatically decreas ed to save

Finding additional battery information

Help and Support provides the following tools and information about the battery:

Battery Check tool to test battery performance

●

Information on calibration, power management, and proper care and storage to maximize battery

●

life

nformation on battery types, specifications, life cycles, and capacity

●

To access battery information:

▲

Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.

26 Chapter 4 Power management

Using Battery Check

Help and Support provides information on the status of the battery installed in the computer. To run Battery Check:

1. Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to work properly.

2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical.

3. Click the Power tab, and then click Battery Check.

Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.

Displaying the remaining battery charge

Move the pointer over the power meter icon in the notification area, at the far right of the taskbar.

▲

Maximizing battery discharge time

Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually decreases as the battery storage capacity naturally degrades.

Tips for maximizing battery discharge time:

●

Lower the brightness on the display. Remove the battery from the computer when it is not being used or charged. Store the battery in a cool, dry location . Select the Power saver setting in Power Options.

Managing low battery levels

The information in this section describes the alerts and system responses set at the factory. Some low-battery alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lig hts.

Identifying low battery levels

When a battery that is the sole power source for the compu t e r re ach e s a low or critical battery level, the following behavior occurs:

The battery light (select models only) indicates a low or critical battery level.

●

NOTE: For ad

– or –

● The power meter icon in the notification area shows a low or critical battery notification.

NOTE: For ad

on page 23.

ditional information about the battery light, refer to the Getting Started guide.

ditional information about the power meter, refer to Using the power meter

Using battery power 27

The computer takes the following actions for a critical battery level:

If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates

●

Hibernation. If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains

●

briefly in the Sleep state, and then shuts down and loses any unsaved information.

Resolving a low battery level

Resolving a low battery level when external power is available

Connect one of the following devices :

▲

AC adapter

●

Optional docking or expansion device

●

Optional power adapter purchased as an accessory from HP

●

Resolving a low battery level when a charged battery is available

1. Turn off the computer or initiate Hibernation.

2. Replace the discharged battery with a charged battery.

3. Turn on the computer.

Resolving a low battery level when no power source is av ailable

Resolving a low battery level when the computer cannot exit Hibernation

● Initiate Hibernation.

Save your work and shut down the computer.

●

When the computer lacks sufficient power to exit Hibernation, follow these steps:

1. Replace the discharged battery with a charged battery, or connect the AC adapter to the

computer and to external power.

2. Exit Hibernation by pressing the power button.

Conserving battery power

Select low power-use settings through Power Options in Windows Control Panel.

●

Turn off wireless and LAN connections and exit modem applications when you are not using

●

them. Disconnect unused external de vices that are not plugged into an external power source.

●

Stop, disable, or remove any external media cards that you are not using.

●

Decrease screen brightness.

●

Before you leave your work, initiate Sleep or Hibernation, or shut down the computer.

●

28 Chapter 4 Power management

Storing a battery

CAUTION: To reduce the risk of damage to a battery, do no t e xpose it to high temperatures for

extended periods of time. If a computer will be unused and unplugged from external power for more than 2 weeks, remove the

battery and store it separately. To prolong the charge of a stored battery, pla ce it in a co ol, d ry p lace .

NOTE: A stored b

recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more.

attery should be checked every 6 months. If the capacity is less than 50 percent,

Disposing of a used battery

WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short

external contacts; do not dispose of in fire or water. Refer to the Regulatory, Safety and Environmental Notices for proper battery disposal.

Replacing the battery

Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. A message refers you to the HP Web site for more information about ordering a replacement battery.

Using external AC power

WARNING! Do not charge the computer battery while you are onboard aircraft. WARNING! To reduce potential safety issues, use only the AC adap te r provided with the computer,

a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.

NOTE: For information on connecting to AC po we r, re fe r to the Setup Instructions poster provided

in the computer box. External AC power is supplied through an approved AC ada pter or an optio nal docking or expansion

device. Connect the computer to external AC power under any of the following conditions:

● When charging or calibrating a battery

When installing or modifying system software

●

When writing information to a CD, a DVD, or a BD (select models only)

●

When running Disk Defragmenter

●

When performing a backup or recovery

●

Using external AC power 29

When you connect the computer to external AC powe r, th e f ollow i ng events occur:

The battery begins to charge.

●

If the

●

When you disconnect external AC power, the follow ing eve n t s oc cur:

●

computer is turned on, the power meter icon in the notification area changes appearance.

The computer switches to battery power. The display brightness is automatically decreased to save ba ttery life.

Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

The computer does not turn on.

●

The display does not turn on.

●

The po

●

To test the AC adapter:

1. Shut down the computer.

2. Remove the battery from the computer.

wer lights are off.

3. Connect the AC adapter to the computer, and then plug it into an AC outlet.

4. Turn on the computer.

If the power lights turn on, the AC adapter is working properly.

●

the power lights remain off, the AC adapter is not functioning and should be replaced.

●

Contact HP Customer Support for information on obtaining a replacement AC power adapter.

30 Chapter 4 Power management

Switchable graphics/dual graphics (select models only)

Select computers are equipped with either switchable graphics or dual graphics.

Switchable graphics—Supported by both AMD and Intel. If your computer has AMD dynamic

●

switchable graphics, it only supports switchable graphics. Dual graphics—Supported only by AMD. If your computer has AMD Radeon dual graphics, it

●

only supports dual graphics.

NOTE: To determine if your computer supports switchable graphics or dual graphics, refer to your

notebook graphic processor configuration. Intel HR Central Processing Units (CPUs) and AMD Llano E series Accelerated Processing Units (APUs) support switchable graphics. AMD Llano A series APUs support dual graphics.

Both switchable graphics and dual graphics offer tw o mo de s fo r pr oce ssin g g ra phi cs:

Performance mode—Runs application with opt imal pe rfo rma nce .

●

Power Saving mode—Conserves battery life.

●

To manage your graphics settings:

Open the Catalyst Control Center by right-clicking on the desktop, and then select Graphics

▲

Properties.

NOTE: When

configure the most efficient graphics processing mode for that application.

an application opens, you may be prompted to go to the Catalyst Control Center to

Using switchable graphics (select models only)

Switchable graphics allow you to switch between Performance mode and Power Saving mode. Switchable graphics are only available with Windows 7 Professional, Windows 7 Home Premium, and Windows 7 Home Basic operating systems.

To manage your switchable graphics settings:

1. Right-click on the desktop, and then select Configure Switchable Graphics.

2. Click the Power tab, and then select Switchable Graphics Method.

There are two different methods to switch between Performance mode and Power Saving mode, as follows:

● Manual (Fixed scheme)—Allows you to manually switch between Performance mode and Power

Saving mode, based on your application requirements. Once the desired mode is selected, all other applications operate in that mode.

Automatic (Dynamic scheme)—Automatically assigns individual applications to either

●

Performance mode or Power Saving mode, based on po we r re qu ire m en ts. Yo u c an also manually modify the settings for an individual application by locating the application in the

Recent Applications drop-down menu, or by clicking Browse, located beneath the Other Applications drop-down menu.

NOTE: When

blank for a few seconds.

changing the switchable graphics schemes, it is normal for your screen to flicker or go

Switchable graphics/dual graphics (select models only) 31

NOTE: There may be some instances when you may not be allowed to switch modes. In other

instances, you may be prompted to switch modes. You may also be re qu ire d to close all ap p lications before switching.

NOTE: F

or more information, refer to the switchable graphics software Help.

Using dual graphics (select models only)

If your system is equipped with dual graphics (two or more added Graphics Processing Units (GPUs)), you can enable AMD Crossfire™ to increase application power and performance for fullscreen applications that use DirectX version 10 or 11. For more information about DirectX, refer to

http://www.microsoft.com/directx.

NOTE: Dual graphics systems only support automat

(Dynamic scheme), and automatically assign Performance mode or Power Saving mode for individual applications. However, you can manually modify the settings for a particular application.

To enable or disable AMD Crossfire™, select or deselect the check box in the AMD Crossfire™ section, which is located in the Performance tab in the Catalyst Control Center.

NOTE: For more information, refer t

o the AMD software Help.

ic selection based on power requirements

32 Chapter 4 Power management

5 External cards and devices

Using Media Card Reader cards (select models only)

Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers.

To determine the digital card formats that are supported on your computer, refer to the Getting Started guide.

Inserting a digital card

CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert

a digital card.

1. Hold the card label-side up, with the connectors facing the computer.

2. Insert the card into the Media Card Reader, and then press in on the card until it is firmly seated.

You will hear a sound when the device has been detected, and a menu of options may be displayed.

Using Media Card Reader cards (select models only) 33

Removing a digital card

CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following

procedure to safely remove the digital card.

1. Save your information and close all programs associated with the digital card.

2. Click the remove hardware icon in the not if ication area, at the far right of the taskbar . Th en

follow the on-screen instructions.

3. Press in on the card (1), and then remove it from the slot (2).

NOTE: If the card does not eject, pull the card out of the slot.

Using ExpressCards (select models only)

An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the

Personal Computer Memory Card International Association (PCMCIA).

Configuring an ExpressCard

Install only the software required for the card. If you are instructed by the ExpressCard manufacturer to install device drivers:

Install only the device drivers for your operating system.

●

Do not install additional software, such as card services, socket services, or enablers, that are

●

supplied by the ExpressCard manufacturer.

34 Chapter 5 External cards and devices

Inserting an ExpressCard

CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card

into an ExpressCard slot.

CAUTION: To reduce the risk of damage to the connectors:

Use minimal force when inserting an ExpressCard. Do not move or transport the computer when an ExpressCard is in use.

NOTE: The following illustration may look slightly different than your device.

The ExpressCard slot may contain a protective in ser t. T o re move th e in ser t :

1. Press in

2. Pull the insert out of the slot (2).

To insert an ExpressCard:

1. Hold the card label-side up, with the connectors facing the computer.

2. Insert the card into the ExpressCard slot, and then press in on the card until it is firmly seated.

on the insert (1) to unlock it.

You will hear a sound when the card has been detected, and a menu of options may be displayed.

NOTE: The first time

know that the card is recognized by the computer .

NOTE: To conserve power, stop or

you connect an ExpressCard, a message in the notification area lets you

remove an ExpressCard when it is not in use.

Using ExpressCards (select models only) 35

Removing an ExpressCard

CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following

procedure to safely remove the ExpressCard.

1. Save your information and close all programs associated with the ExpressCard.

2. Click the remove hardware icon in the not if ication area, at the far right of the taskbar , an d then

follow the on-screen instructions.

3. Release and remove the ExpressCard:

a. Gently press in on the ExpressCard (1) to unlock it. b. Pull the ExpressCard out of the slot (2).

Using smart cards (select models only)

NOTE: The term smart card is used throughout this chapter to refer to both smart cards and Java™

Cards. A smart card is a credit card-sized accessory that carries a microchip con ta inin g me mor y and a

microprocessor. Like personal computers, smart cards have an operating syste m t o ma nage input and output, and they include security features to protect against tampering. Industry-standard smart cards are used with the smart card reader (select models only).

A PIN is needed to gain access to the contents of the microchip. For more information about smart card security features, refer to Help and Support.

36 Chapter 5 External cards and devices

Inserting a smart card

1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is

seated.

2. Follow the on-screen instructions for logging on to the computer using the smart card PIN.

Removing a smart card

Grasp the edge of the smart card, and then pu ll it o u t of t he smart card reader.

▲

Using a USB device

Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub.

Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. These instructions may be provided with the software, o n d isc, o r on th e ma nu fa ctu re r’s Web site .

The computer has at least 1 USB port that supports USB 1.0, 1.1, 2.0, or 3.0 devices. Your computer may also have a USB charging port that provides power to an external device. An optional docking device or USB hub provides additional USB ports that can be used with the computer.

Using a USB device 37

Connecting a USB device

CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the

device.

Connect the USB cable for the device to the USB port.

▲

NOTE: The followi

You will hear a sound when the device has been detected.

NOTE: The first time you connect a USB device, a message in the notification area lets you know

at the device is recognized by the computer.

Removing a USB device

ng illustration may look slightly different than your computer.

CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove

the USB device.

CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following

procedure to safely remove the USB device.

1. To remove a USB device, save your information and close all programs associated with the

device.

2. Click the remove hardware icon in the not if ication area, at the far right of the taskbar , an d then

follow the on-screen instructions.

3. Remove the device.

Using 1394 devices (select models only)

IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection.

Some 1394 devices may require additional suppor t software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.

The 1394 port also supports IEEE 1394a devices.

38 Chapter 5 External cards and devices

Connecting a 1394 device

CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal force to connect the

device.

To connect a 1394 device to the computer, connect the 1394 cable for the device to the 1394

▲

port.

You will hear a sound when the device has been detected.

Removing a 1394 device

CAUTION: To reduce the risk of loss of information or an unresponsive system, stop the 1394

device before removing it.

CAUTION: To reduce the risk of damage to a 1394 connector, do not pull on the cable to remove

the 1394 device.

1. To remove a 1394 device, save your information and close all programs associated with the

device.

2. Click the remove hardware icon in the not if ication area, at the far right of the taskbar , an d then

follow the on-screen instructions.

3. Remove the device.

Using an eSATA device (select models only)

An eSATA port connects an optional high-performance eSATA component, such as an eSATA external hard drive.

Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.

NOTE: The eSATA port also supports an optional USB device.

an eSATA device (select models only) 39

Using

Connecting an eSATA device

CAUTION: To reduce the risk of damage to an eSATA port connector, use minimal force to connect

the device.

To connect an eSATA device to the computer, connect the eSATA cable for the device to the

▲

eSATA port.

You will hear a sound when the device has been detected.

Removing an eSATA device

CAUTION: To reduce the risk of damage to an eSATA connector, do not pull on the cable to

remove the eSATA device.

CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following

procedure to safely remove the device.

1. To remove an eSATA device, save your information and close all programs associated with the

device.

2. Click the remove hardware icon in the not if ication area, at the far right of the taskbar , an d then

follow the on-screen instructions.

3. Remove the device.

40 Chapter 5 External cards and devices

Using a serial device (select models only)

Select computer models include a serial port that connects optional devices such as a serial modem, mouse, or printer.

Some serial devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.

To connect a serial device, connect the device cable to the serial port on the computer.

▲

Using optional external devices

NOTE: For more information about required software and drivers, or to learn which computer port to

use, refer to the manufacturer's instructions. To connect an external device to the computer:

CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be

sure that the device is turned off and the AC po w er co rd is unplugged.

1. Connect the device to the computer.

2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.

3. Turn on the device.

To disconnect an unpowered external device, turn off the device, and then disconnect it from the computer. To disconnect a powered external de vice , tu rn off t he de vice , disco n nect it from the computer, and then unplug the AC power cord.

Using optional external drives

Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer.

NOTE: HP external

computer.

USB optical drives should be connected to the powered USB port on the

Using a serial device (select models only) 41

USB drives include the following types:

1.44-megabyte diskette drive

●

Hard drive module

●

External optical drive (CD, DVD, and Blu-ray)

●

MultiBay device

●

Using the expansion port (select models only)

The expansion port connects the computer to an optional docking or expansion device, so that additional ports and connectors can be used with the computer.

42 Chapter 5 External cards and devices

Using the docking connector (select models only)

The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer.

NOTE: The following image may look slightly different than yo ur co mpu t e r or docking device.

Using optional external devices 43

6 Drives

Handling drives

CAUTION: Drives are fragile computer components that must be handled with care. Refer to the

following cautions before handling dr ives. Additional cautions are included with the procedures to which they apply.

Observe these precautions:

Before you move a computer that is connected to an external hard drive, initiate Sleep and allow

●

the screen to clear, or properly disconne ct the external hard drive. Before handling a drive, discharge static electricity by touching the unpainted metal surface of

●

the drive. Do not touch the connector pins on a removable drive or on the computer.

●

Handle a drive carefully; do not drop a drive or place items on it.

●

Before removing or inserting a drive, shut down the computer. If you are unsure whether the

●

computer is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down through the operating system.

Do not use excessive force when inserting a drive into a drive bay.

●

Do not type on the keyboard or move the computer while an op tica l drive is w riting to a d is c. Th e

●

write process is sensitive to vibration. When the battery is the only source of power, be sure that the battery is sufficiently charged

●

before writing to media. Avoid exposing a drive to temperature or humidity extremes.

●

Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.

●

Remove media from a drive before removing the drive from the drive bay, or traveling with,

●

shipping, or storing a drive. If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective

●

packaging and label the package “FRAGILE.” Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport

●

walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.

44 Chapter 6 Drives

Using hard drives

Improving hard drive performance

Using Disk Defragmenter

As you use the computer, files on the hard drive become f ra gme nt ed . Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently.

NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.

After you start Disk Defragmenter, it works without supe rvisio n. Depending on the size of your hard drive and the number of fragmented files, D i sk De fragmenter may take more than an hour to complete. You may want to set it to run during the night or at another time when you do not need access to your computer.

HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.

To run Disk Defragmenter:

1. Connect the computer to AC power.

2. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.

3. Windows 7—Click Defragment disk. NOTE: Windo

computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

ws includes the User Account Control feature to improve the security of your

– or –

Windows Vista—Click Defragment now.

NOTE: Windo

computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

For additional information, access the Disk Defragmenter software Help.

Using Disk Cleanup

Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently.

To run Disk Cleanup:

1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup.

2. Follow the on-screen instructions.

ws includes the User Account Control feature to improve the security of your

Using hard drives 45

Using HP 3D DriveGuard (select models only)

HP 3D DriveGuard protects the hard drive by parking the drive and halting data requests under either of the following conditions:

You drop the computer.

●

● You move the computer with the display closed while the computer is running on battery power.

A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.

NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary.

NOTE: Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected

by HP 3D DriveGuard. Hard drives installed in optional docking devices or connected to USB ports are not protected by HP 3D DriveGuard.

For more information, refer to the HP 3D DriveGuard software Help.

Identifying HP 3D DriveGuard status

The hard drive light on the computer changes color to show that a drive in the primary hard drive bay or a drive in the secondary hard drive bay (select models only) is parked. To determine whether drives are currently protected or wheth e r a d rive is parked, use the icon in the notification area, at the far right of the taskbar:

●

If the software is enabled, a green check mark is superimposed over the hard drive icon. If the software is disabled, a red X is superimposed over th e h ard dr ive ico n. If the

drives are parked, a yellow moon is superimposed over the hard drive icon.

If the icon in the notification area is not enabled, follow these steps to enable it:

1. Selec

2. On the Icon in system tray row, click Show.

3. Click OK.

t Start > Control Panel > Hardware and Sound > HP 3D DriveGuard.

NOTE: If pr

ompted by User Account Control, click Yes.

Managing power with a parked hard drive

If HP 3D DriveGuard has parked the drive, the computer will behave in the following ways:

The computer will not shut down.

●

● The computer will not initiate Sleep or Hibernation, except as described in the following note.

NOTE: If the computer is running on battery power and reaches a critical battery level, HP 3D

DriveG The computer will not activate battery alarms set on the Alarms tab in Power Options.

●

Before you move the computer, HP recommends that you either shut it down or initiate Sleep or Hibernation.

uard allows the computer to initiate Hibernation.

46 Chapter 6 Drives

Using HP 3D DriveGuard software

The HP 3D DriveGuard software enables you to perform the following tasks:

●

To open the software and change settings, follow these steps:

1. Double-click the icon in the notification area, at the far right of the taskbar.

2. Click the appropriate button to change settings.

3. Click OK.

Enable and disable HP 3D DriveGuard.

NOTE: Depending on your user privileges, you may be unable to enable or disable H P 3D

DriveGuard. Privileges for non-administrator users can be changed by members of an administrator group.

Determine whether a drive in the system is supported.

– or – Right-click the icon in the notification area, and then select Settings.

Using optical drives (select models only)

Optical drives include the following:

● CD

DVD

●

Blu-ray (BD)

●

Identifying the installed optical drive

Select Start > Computer.

▲

A list of all the devices installed in your computer, including your optical drive, is displayed.

Inserting an optical disc

Tray-load

1. Turn on the computer.

2. Press the release button (1) on the drive bezel to release the disc tray.

3. Pull out the tray (2).

4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up

over the tray spindle.

NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.

Using op

tical drives (select models only) 47

5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.

6. Close the disc tray. NOTE: After you insert a disc, a short pause is normal. If you have not se lected a media player, an

AutoPlay dialog box opens. It prompts you to select how you want to use the media content.

Slot-load

CAUTION: Do not insert 8-cm optical discs into a slot-load optical drive. It may cause damage to

the optical drive.

1. Turn on the computer.

2. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up.

3. Gently slide the disc into the slot-load optical drive.

Removing an optical disc

Tray-load

There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.

48 Chapter 6 Drives

When the disc tray opens norm ally

1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out

the tray (2) until it stops.

2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer

edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

3. Close the disc tray and place the disc in a protective case.

When the disc tray fails to open normally

1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.

2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it

stops.

Using optical drives (select models only) 49

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer

edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

4. Close the disc tray and place the disc in a protective case.

Slot-load

1. Press the release button (1) next to the drive.

2. Remove the disc (2) by holding it by the edges and avoid touching the flat surfaces.

3. Place the disc in a protective case.

50 Chapter 6 Drives

Sharing optical drives

Although your computer may not have an integrated optical drive, you can access software and data, and install applications, by sharing an optical drive connected to another computer in your network. Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network.

NOTE: You must have a network set up in order to share an optical drive; refer to Networking

(select models only) on page 2 for additional information on setting up a network.

NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore

unusable through DVD or CD drive sharing. To share an optical drive:

1. From the computer with the optical drive you are sharing, select Start > Computer.

2. Right-click the optical drive you want to share, and click Properties.

3. Click the Sharing tab, and then click Advanced Sharing.

4. Select the Share this folder check box.

5. Type a name for the optical drive in the Share name text box.

6. Click Apply, and then click OK.

7. To view the shared optical drive, select Start > Control Panel > Network and Internet >

Network and Sharing Center.

Using RAID (select models only)

Redundant Arrays of Independent Disks (RAID) technology allows a computer to use two or more hard disks at the same time. RAID treats multiple drives as one contiguous drive, either through hardware or software settings. If multiple disks are set up to work together in this fashion, they are referred to as a RAID array.

For additional information about RAID, refer to the RAID User Guide located in Help and Support or refer to the HP Web site at http://www.hp.com/support.

Using RAID (select models only) 51

7 Security

Protecting the computer

Standard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks.

NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a

product from being mishandled or stole n.

NOTE: Before you send your computer for service, back up and delete confidential files, and

remove all password settings.

NOTE: Some features listed in this chapter may not be available on your computer.

NOTE: Your computer supports Computrace, which is an online security-based tracking and

recovery service available in select regions. If the computer is stolen , Computrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use Computrace. For information about ordering the Computrace software, go to the HP Web site at http://www.hpshopping.com.

NOTE: If a webcam is installed or connected to the computer, and if the Face Recognition program

is installed, you can set the security level for Face Recognition to balance the ease of use and the difficulty of breaching the security of the computer. Refer to the HP ProtectTools Getting Started guide or the Face Recognition software Help.

Computer risk Security feature

Unauthorized use of the computer HP ProtectTools Security Manager, in combination with a

Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup* Unauthorized access to the contents of a hard drive DriveLock password in Computer Setup* Unauthorized startup from an optical drive, diskette drive, or

internal network adapter Unauthorized access to a Windows user account HP ProtectTools Security Manager

password, smart card, face recognition, and/or fingerprint reader

Boot options feature in Computer Setup*

Unauthorized access to data ● Firewall software

Unauthorized a ccess to Computer Setup settings and other system identification information

52 Chapter 7 Security

Windows updates

●

Drive Encryption for HP ProtectTools

●

BIOS administrator password in Computer Setup*

Computer risk Security feature

Unauthorized r *Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will

not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup.

emoval of the computer Security cable slot (used with an optional security cable)

Using passwords

A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalled on the computer.

Setup and DriveLock passwords are se t in Computer Setup and are managed by the sys tem

●

BIOS. The embedded security password, which is an HP ProtectTools Security Manager password,

●

can be enabled in Computer Setup to pr ovid e BIO S pa ssword protection in addition to its no rmal HP ProtectTools functions. The embedded security password is used with the optional embedded security chip.

Windows passwords are set only in the Windows operating system.

●

If you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey

●

to access the utility. If you forget both the DriveLock user password and the DriveLock master password set in

●

Computer Setup, the hard drive that is protected by the passwords is permanently locked and can no longer be used.

You can use the same password for a Computer Setup feature and for a Windows security feature. You can also use the same password for more than one Computer Setup feature.

Use the following tips for creating and saving passwords:

When creating passwords, follow requirements set by the program.

●

Write down your passwords and store them in a secure place away from the computer.

●

Do not store passwords in a file on the computer.

●

The following tables list commonly used Windows and BIOS administrator passwords and describe their functions.

Using passwords 53

Setting passwords in Windows

Password Function

Administrator password* Protects access to a Windows administrator-level account.

User password* Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password, select Start > Help and

Support.

NOTE: This password cannot be used to access Computer

Setup contents.

54 Chapter 7 Security

Setting passwords in Computer Setup

Password Function

BIOS administrator password* Protects access to Computer Setup. DriveLock master password* Protects access to the internal hard drive that is protected by

DriveLock user password* Protects access to the internal hard drive that is protected by

TPM embedded security password When enabled as a BIOS administrator password, protects

*For details about each of these passwords, refer to the following topics.

Managing a BIOS administrator password

To set, change, or delete this password, follow th ese ste ps :

Setting a new BIOS administrator password

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bot t om o f th e screen.

DriveLock. It is also used to remove DriveLock protection. This password is set under DriveLock Passwords during the enable process.

DriveLock, and is set under DriveLock Passwords during the enable process.

access to the computer contents when the computer turns on, restarts, or exits Hibernation.

This password requires the optional embedded security chip to support this security feature.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator

Password, and then press enter.

4. When prompted, type a password.

5. When prompted, type the new password again to confirm.

6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions. – or – U

se the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

nging a BIOS administrator password

Cha

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bot t om o f th e screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Chan ge Pa ssw ord, and then press

enter.

Using passwords 55

4. When prompted, type your current password.

5. When prompted, type your new password again to confirm.

6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions. – or –

se the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Deleting a

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Chan ge Pa ssw ord, and then press

4. When prompted, type your current password.

5. When prompted for the new password, leave the field empty, and then press enter.

6. Read the warning. To continue, select YES.

7. When prompted to type your new password again, leave the field empty, and then press enter.

BIOS administrator password

Menu” message is displayed at the bot t om o f th e screen.

enter.

8. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions. – or –

se the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Entering a BIOS administrator password

At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again.

Managing a Computer Setup DriveLock password

CAUTION: To prevent the DriveLock-protected hard drive fr om b ecoming pe rma ne nt l y un us ab le,

record the DriveLock user password and the Driv eLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used.

DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a drive, a password must be entered to acc ess the drive. The drive must be inserted into the comp u t er or an advanced port replicator in orde r fo r it to b e a ccessed by the DriveLock passwords.

56 Chapter 7 Security

To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock protection:

●

After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master password.

The owner of the user password should be the day-to-day user of the protected hard drive. The

●

owner of the master password may be either a system administrator or the day-to-day user. The user password and the master password can be identical.

●

You can delete a user password or master password only by removing DriveLock protection

●

from the drive. DriveLock protection can be removed from the drive only with the master password.

Setting a DriveLock password

To set a DriveLock password in Computer Setup, f ollow th ese ste ps :

1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > DriveLock Passwords, and then

4. Use a pointing device to click the hard drive you want to prot ect.

press enter.

– or – Use the arrow keys to select the hard dr ive you want to protect, and then press enter.

5. Read the warning. To continue, select YES.

6. When prompted, type a master password, and then press enter.

7. When prompted, type the master password again to confirm, and then press enter.

8. When prompted, type a user password, and then press enter.

9. When prompted, type the user password again to confirm, and then press enter.

10. To confirm DriveLock protection on the drive you have selected, type DriveLock in the

confirmation field, and then press enter.

NOTE: The DriveLock confirmation is case sensitive.

11. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Using passwords 57

Entering a DriveLock password

Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay).

At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.

After 2 incorrect attempts to enter the password, you must shut down the computer and try again.

Changing a DriveLock password

To change a DriveLock password in Computer Setu p, follow these steps:

1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then

4. Use a pointing device to select an internal hard dr ive.

5. Use a pointing device or the arrow keys to select the password you want to change.

press enter.

– or – Use the arrow keys to select an inte rn al h ar d drive, and then press enter.

6. When prompted, type your current password, and then press enter.

7. When prompted, type a new password, and then press enter.

8. When prompted, type the new password again to confirm, and then press enter.

9. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

Your changes go into effect when the computer restarts.

the screen, and then follow the on-screen instructions. – or – U

se the arrow keys to select File > Save Changes and Exit, and then press enter.

Removing DriveLock protection

To remove DriveLock protection in Computer Setup, follow these steps:

1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then

press enter.

4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.

5. Use a pointing device or the arrow keys to select Disable protection.

58 Chapter 7 Security

6. Type your master password, and then press enter.

7. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions. – or –

se the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Using Computer Setup Automatic DriveLock

In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic DriveLock password is enabled, a random user password and a DriveLock master password will be created for you. When any user passes the password credential, the same random user and DriveLock master password will be used to unlock the drive.

NOTE: You must have a BIOS administrator password before you can access the Automatic

DriveLock features.

Entering an Automatic DriveLock password

To enable an Automatic DriveLock password in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bot t om o f th e screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then

4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.

5. Read the warning. To continue, select YES.

6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

press enter.

the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Removing Automatic DriveLock protection

To remove DriveLock protection in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bot t om o f th e screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then

press enter.

4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.

Using passwords 59

5. Use a pointing device or the arrow keys to select Disable protection.

6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Using antivirus software

When you use the computer to access e-mail, a netw or k, or the Internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally.

Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused. To provide ongoing protection ag ain st n ew l y disco ve red viru ses, antivirus software must be kept up to date.

An antivirus program may be preinstalled on your computer and may include a trial offer. It is strongly recommended that you upgrade the trial offer or purchase the antivirus program of your choice in order to fully protect your computer.

For more information about computer viruses, type viruses in the Search box in Help and Support.

Using firewall software

Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software.

There are two types of firewalls to consider:

● Host-based firewalls—Software t ha t pr otects only the computer it is installed on.

Network-based firewalls—Installed between your DSL or cable modem and your home network

●

to protect all the computers on the network.

When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.

Your computer or networking equipment may already have a firewall installed. If not, firewall software solutions are available.

NOTE: Under some circumstances a firewall can block access to Internet games, interfere with

printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall.

Installing critical security updates

CAUTION: Microsoft® sends out alerts regarding critical updates. To protect the computer from

security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert.

60 Chapter 7 Security

Updates to the operating system and other software may have become available after the computer left the factory. To be sure that all available updates are installed on the computer, observe these guidelines:

Run Windows Update as soon as possible after you set up your computer.

●

Run Windows Update monthly thereafter.

●

Obtain updates to Windows and other Micros oft p ro g rams, as they are released, from the

●

Microsoft Web site and through the updates link in Help and Support.

Using HP ProtectTools Security Manager (select models only)

HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools software Help.

Installing an optional security cable

NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from

being mishandled or stolen.

NOTE: The security cable slot on your computer may look slightly different from the illustration in

this section. Refer to the Getting Started guide for the location of the security cable slot on your computer.

1. Loop the security cable around a secured object.

2. Insert the key (1) into the cable lock (2).

3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock

with the key.

Using HP ProtectTools Security Manager (select models only) 61

Using the fingerprint reader (select models only)

Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger. You may also use the fingerprint reader to fill in password fields on Web sites and other programs that require a logon. Refer to the fingerprint software Help for instructions.

After you create your fingerprint identity, you can set up a Single Sign On service that allows you to use your fingerprint scanner to create credentials for any application that requires a user name and password.

Locating the fingerprint reader

The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer:

● Near the bottom of the TouchPad

On the right side of the keyboard

●

On the upper-right side of the display

●

On the left side of the display

●

Depending on your computer model, the reader may be oriented horizontally or vertically. Both orientations require that you swipe your finger perpendicular to the metallic sensor. Refer to the Getting Started guide for the location of the reader on your computer.

62 Chapter 7 Security

8 Maintenance

Cleaning your computer

Cleaning products

Use the following products to safely clean and disinfect your computer:

● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example:

germicidal disposable wipes. These wipes come in a variety of brand names.) Alcohol-free glass cleaning fluid

●

● Water with mild soap solution

● Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)

Static-free cloth wipes

●

CAUTION: Avoid the following cleaning products:

Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons, which can permanently damage the surface of the computer.

Fibrous materials, such as paper towels, which can scratch the computer. Over time, dirt particles and cleaning agents can get trapped in the scratches.

Cleaning procedures

Follow the procedures in this section to safely clean your computer.

WARNING! To p

computer while it is turned on:

revent electric shock or damage to components, do not attempt to clean your

Turn off the computer. Disconnect external power. Disconn

CAUTION: Do not spray cleaning agents or liquids directly on any computer surface. Liquids

dripped on the surface can permanently damage internal components.

ect all powered external devices.

Cleaning the display

Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry before closing the display.

Cleaning your computer 63

Cleaning the sides and cover

To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe.

NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and

debris.

Cleaning the TouchPad and keyboard

CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys.

This can permanently damage internal components.

To clean and disinfect the TouchPad and keyboard, use a so ft microfiber cloth or chamois

●

moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe.

To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a

●

can of compressed air with a straw extension.

WARNING! To re

a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface.

duce the risk of electric shock or damage to internal components, do not use

Updating programs and drivers

HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update notifications when they become available.

64 Chapter 8 Maintenance

Using SoftPaq Download Manager

HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for HP business computers without requiring the SoftPaq number. Using this tool, you can easily search for SoftPaqs, and then download and unpack them.

SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published database file containing computer model and SoftPaq in fo rma tion . So ftPa q D ow nload Man ag e r allows you to specify one or more computer models to determine which SoftPaqs are available for download.

SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If updates are found, they are downloaded and applied automatically.

SoftPaq Download Manager is available on the HP Web site. To use SoftPaq Download Manager to download SoftPaqs, you must first download and install the program. Go to the HP Web site at

http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download

Manager. To download SoftPaqs:

1. Select Start > All Programs > HP Software Setup > HP SoftPaq Download Manager.

2. When SoftPaq Download Manager opens for the first time, a window is displayed asking if you

want to show only software for the computer you are using or to show the software for all supported models. Select Show software for all supported models. If you have used HP SoftPaq Download Manager previously, go to step 3.

a. Select your operating system and language filters in the Configuration Options window. The

filters limit the number of options that are listed in the Product Catalog pane. For example, if only Windows 7 Professional is selected in the operating system filter, the only operating system that is displayed in the Product Catalog is Windows 7 Professional.

b. To add other operating systems, change the filter settings in the Configuration Options

window. Refer to the HP SoftPaq Download Manager software Help for more information.

3. In the left pane, click the plus sign (+) to expand the model list, and then select the model or

4. Click Find Available SoftPaqs to download a list of available SoftPaqs for the selected

5. Select from the list of available SoftPaqs, and then click Download Only if you have many

6. Right-click Install SoftPaq in the SoftPaq Download Manager software to install the selected

models of the products you want to update.

computer.

SoftPaqs to download, because the SoftPaq selection and Internet connection speed determine how long the download process will take.

If you want to download only one or two SoftPaqs and have a high-speed Internet connection, click Download & Unpack.

SoftPaqs on the computer.

Using SoftPaq Download Manager 65

9 Computer Setup (BIOS) and Advanced

System Diagnostics

Using Computer Setup

Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the

computer from operating properly.

Starting Computer Setup

NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup

only if USB legacy support is enabled. To start Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bot t om o f th e screen.

2. Press f10 to enter Computer Setup.

Navigating and selecting in Computer Setup

To navigate and select in Computer Setup, follow these steps :

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bot t om o f th e screen.

●

● To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item.

screen, or use the up arrow key or the down arr ow key.

● To close open dialog boxes and return to the main Computer Setup screen, press esc, and

then follow the on-screen instructions.

NOTE: You ca

keyboard to navigate and make selections in Computer Setup.

2. Press f10 to enter Computer Setup.

66 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics

n use either a pointing device (TouchPad, pointing stick, or USB mouse) or the

To exit Computer Setup menus, choose one of the following methods:

To exit Computer Setup menus without saving your changes:

●

Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or – Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press

enter.

To save your changes and exit Computer Setup menus:

●

Click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or – Use the tab key and the arrow keys to select File > Save Changes and Exit, and then pr ess

enter.

Your changes go into effect when the computer restarts.

Restoring factory settings in Computer Setup

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Computer Setup to the values that were set at the factory, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bot t om o f th e screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select File > Restore Defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and

Your changes go into effect when the computer restarts.

NOTE

settings.

then follow the on-screen instructions. – or – U

se the arrow keys to select File > Save Changes and Exit, and then press enter.

: Your pa

ssword settings and security settings are not changed when you restore the factory

Using Computer Setup 67

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding

installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing

fn+esc (if you are already in Windows) or by using Computer Setup.

1. Start Computer Setup.

2. Use a pointing device or the arrow keys to select File > System Information.

3. To exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner

of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press

enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep or Hib er na tio n. Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. Select Start > Help and Support > Maintain.

2. Follow the on-screen instructions to identify your computer and access the BIOS update you

want to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

68 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. Open Windows Explorer by selecting Start > Computer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier , open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for exa m ple , filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a

downloaded file from your hard drive.

message on the screen reports a successful installation, you can delete the

Using Advanced System Diagnostics

Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics:

●

Start-up test—This test analyzes the main computer components that are required to start the computer.

Run-in test—This test repeats the start-up test and checks for intermittent problems that the

●

start-up test does not detect. Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all

●

data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

Memory test—This test analyzes the physical condition of the memory modules. If it reports an

●

error, replace the memory modules immediately. Battery test—This test analyzes the condition of the battery and calibrates the battery if

●

necessary. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery.

● System Tune-Up—This group of additional tests checks your computer to make sure that the

main components are functioning correctly. System Tune-Up runs longer and more comprehensive tests on memory modules, hard drive SMART attributes, the hard drive surface, the battery (and battery calibration), video memory, and the WLAN module status.

You can view system information and error logs in the Advanced System Diagnostics window.

Using Advanced System Diagnostics 69

To start Advanced System Diagnostics:

1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is

displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.

70 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics

10 MultiBoot

About the boot device order

As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or files that the computer needs to start and operate properly.

NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the

boot order. The factory setting is for the computer to select the boot device by searching enabled boot devices

and drive bay locations in the following order:

the boot devices and drive bay locations listed may not be sup p ort ed on you r

NOTE: Some of

computer.

Notebook upgrade bay

●

Optical drive

●

● Notebook hard drive

● USB diskette drive

USB CD-ROM

●

USB hard drive

●

Notebook Ethernet

●

Secure Digital (SD) Memory Card

●

● Docking station upgrade bay

● External SATA drive

You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup. You can also press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then press f9. Pressing f9 displays a menu that shows the current boot devices and allows you to select a boot device. Or, you can use MultiBoot Express to set the computer to prompt you for a boot location each time the computer turns on or restarts.

About the boot device order 71

Enabling boot devices in Computer Setup

The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup.

To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bot t om o f th e screen.

2. Press f10 to enter Computer Setup.

3. To enable bootable media in USB drives or in drives inserted into an optional docking device

4. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

(select models only), use a pointing device or the arrow keys to select System Configuration > Device Configurations. Confirm USB legacy support is selected.

NOTE: The USB Port option must be enabled in order to use USB legacy support. It is enabled

at the factory. If the port becomes disabled, reenable it by selecting System Configuration > Port Options, and then selecting USB Port.

– or – To enable a NIC device, select System Configuration > Boot Options, and then select PXE

Internal NIC boot.

the screen, and then follow the on-screen instructions. – or –

se the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

NOTE

: To connect a NI

(RPL) server without using MultiBoot, press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and th en qu ickly pr ess f12.

C to a Preboot eXecution Environment (PXE) or Remote Program Load

Considering boot order changes

Before changing the boot order, note the following considerations:

● When the computer restarts after th e b oo t order has been changed, the computer attempts to

● If there is more than one type of boot devic e, the computer attempts to boot using the first device

start using the new boot order.

of each type of boot device (except for optical devices). For example, if the computer is connected to an optional docking device (select models only) that contains a hard drive, this hard drive will be shown in the boot order as a USB hard drive. If the system attempts to boot from this USB hard drive and fails, it will not attempt to boot to the hard drive in the hard drive bay. Instead, it will try to boot to the next type of device in the boot order. However, if there are two optical devices, and the first optical device does not boot (either because it does not contain media or the media is not a boot disc), the system will try to boot to the second optical device.

72 Chapter 10 MultiBoot

Changing the boot order also changes the logical drive designations. For example, if you start up

●

from a CD-ROM drive with a disc formatted as drive C, that CD-ROM drive becomes drive C and the hard drive in the hard drive bay becomes drive D.

The computer will boot from a NIC device only if the device has been enabled in the Built-In

●

Device Options menu of Computer Setup and if booting from the device has been enabled in the Boot Options menu of Computer Setup. Booting from a NIC does not affect logical drive designations because no drive let t e r is asso cia ted with the NIC.

Drives in an optional docking device (select models only) are treated like external USB devices

●

in the boot order.

Choosing MultiBoot preferences

You can use MultiBoot in the following ways:

To set a new boot order that the computer uses each time it is turned on, by changing the boot

●

order in Computer Setup. To dynamically choose the boot device, by pressing esc while the “Press the ESC key for

●

Startup Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot Device Options menu.

To use MultiBoot Express to set variable boot orders. This feature prompts you for a boot device

●

each time the computer is turned on or restarted.

Setting a new boot order in Computer Setup

To start Computer Setup and set a boot device order that the computer uses each time it is turned on or restarted, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bot t om o f th e screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select the Legacy Boot Order list, and then press

4. To move the device up in the boot order, use a pointing device to click the up arrow, or press the

5. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

Your changes go into effect when the computer restarts.

enter.

+ key.

– or – To move the device down in the boot order, use a pointing device to click the down arrow, or

press the - key.

the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Choosing MultiBoot preferences 73

Dynamically choosing a boot device using the f9 prompt

To dynamically choose a boot device for t he current startup sequence, follow these steps:

1. Open the Select Boot Device menu by turning on or restarting the computer, and then pressing

esc while the “Press the ESC key for Startup Menu” message is displayed at t he bo tto m of the

screen.

2. Press f9.

Your changes go into effect immediately.

a pointing device or the arrow keys to select a boot device, and then press enter.

Use

Setting a MultiBoot Express prompt

To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bot t om o f th e screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and

4. In the Multiboot Express Popup Delay (Sec) field, enter the length of time in seconds that you

then press enter.

want the computer to display the startup location menu before it defaults to the current MultiBoot setting. (When 0 is selected, the Express Boot startup loc at ion me nu is no t disp la yed .)

5. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Entering MultiBoot Express preferences

When the Express Boot menu is displayed during startup, you have the following choices:

● To specify a boot device from the Express Boot menu, select your preference within the allotted

time, and then press enter.

● To prevent the computer from defaulting to the current MultiBoot setting, press any key before

the allotted time expires. The computer will not start until you select a boot device and press

enter.

To allow the computer to start according to the current MultiBoot settings, wait for the allotted

●

time to expire.

74 Chapter 10 MultiBoot

11 Computer Management

Using Client Management Solutions

Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment.

Client management includes the following key capabilities and features:

Initial software image deployment

●

Remote system software installation

●

Software management and updates

●

● ROM updates

● Tracking and security of computer assets (the hardware and software installed on the computer)

Fault notification and recovery of certain system software and hardware components

●

NOTE: Support for specific features described in this section may vary, depending on the computer

model and/or the version of the management software installed on the computer.

Configuring and deploying a software image

The computer is shipped with a preinstalled system software image. The initial software image is configured during the first-time setup of the computer. After a brief software "unbundling" occurs, the computer is ready to be used.

A customized software image can be deployed (distributed) in one of the following ways:

●

The deployment method you use depends on your organization's technology environment and processes.

Installing additional software applications after unbundling the preinstalled software image Using software deployment tools, such as Altiris Deployment Solutions, to replace the

preinstalled software with a customized software ima ge Using a disk-cloning process to copy the contents from one hard drive to another

NOTE: Computer Setup and other

management and troubleshooting, power management, and the recovery of system software.

system features provide further assistance with configuration

Using Client Management

Solutions 75

Managing and updating software

HP provides several tools for managing and updating software on client computers:

● HP Client Manager for Altiris (select models only)

NOTE: To download HP Client Manager for Altiris or to obtain more information about HP

Client Manager for Altiris, see the HP Web site at http://www.hp.com. HP CCM (Client Configuration Manager) (select models only)

●

HP SSM (System Software Manager)

●

HP Client Manager for Altiris (select models only)

HP Client Manager for Altiris integrates Intelligent Manageability technology into Altiris software. HP Client Manager for Altiris provides superior hardware management capabilities for HP devices:

Detailed views of hardware inventory for asset management

●

System Checkup monitoring and diagnostics

●

Web-accessible reporting of business-critical details such as thermal warnings and memory

●

alerts Remote updating of system software such as device drivers and the system BIOS

●

NOTE: Addition

optional Altiris Solutions software (purchased separately).

al functionality can be added when HP Client Manager for Altiris is used with

When HP Client Manager for Altiris (installed on a client computer) is used with Altiris Solutions software (installed on an administrator computer), HP Client Manager for Altiris provides increased management functionality and centralized hardwar e ma na ge me nt o f clien t d evice s fo r th e fo llow i ng IT life-cycle areas:

● Inventory and asset management

Software license compliance

◦

Computer tracking and reporting

◦

Computer lease contract information and fixed asset tracking

◦

System software deployment and migration

●

◦ Windows migration ◦ System deployment

Personality (personal user settings) migration

◦

76 Chapter 11 Computer Management

Help desk and problem resolution

●

Management of help desk tickets

◦

Remote troubleshooting

◦

Remote problem resolution

◦

Client disaster recovery

◦

Software and operations management

●

Ongoing client management

◦

HP system software deployment

◦

Application self-healing (the ability to identify and repair certain application problems)

◦

Altiris Solutions software provides easy-to-use software distribution capabilities. HP Client Manager for Altiris enables communication with the Altiris Solutions software, which can be used to complete new hardware deployment or personality migration to a new operating system using easy-to-follow wizards. HP Client Manager for Altiris is available for download from the HP Web site.

When Altiris Solutions software is used in conjunction with HP System Software Manager or HP Client Manager for Altiris, administrators can also update the system BIOS and device driver software from a central console.

HP CCM (Client Configuration Manager) (select models only)

HP CCM automates the management of software such as operating systems, programs, software updates, and content and configuration settings to ensure that each computer is maintained in the correct configuration. With these automated management solutions, you can manage software throughout the life cycle of the computer.

CCM enables you to perform the following tasks:

Collect hardware and software inventory across multiple platforms.

●

Prepare a software package and con du ct impact analysis prior to distribution.

●

● Target individual computers, workgroups, or entire populations of computers for deployment and

maintenance of software and content according to po licies. Provision and manage operating systems, applications, and content on distributed computers

●

from any location. Integrate CCM with help desks and other system management tools for seamless operations.

●

Leverage a common infrastructure for management of software and content on standard

●

computing devices across any network for all enterprise users. Scale to meet enterprise needs.

●

HP SSM (System Software Manager)

HP SSM lets you remotely update system-level software on multiple systems simultaneously. When executed on a client computer, SSM detects versions of both hardware and software, and then updates designated software from a central repository, known as a file store. Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the

Using Client Management Solutions 77

Support Software CD. To download the SSM utility or to obtain more information on SSM, see the HP Web site at http://www.hp.com/go/ssm (English only).

Using Intel Active Management Technology (select models only)

Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked computing assets. Computers can be managed, wh ether they are on or off, using Intel® Active Management Technology Management Engine (Intel AMT ME), which allows management applications to access your computer even when the computer is powered down. The iAMT solution is available on computers with Intel Centrino® with vPro mobile technology.

Features of iAMT include:

Hardware inventory information

●

Event notification

●

Power management

●

Remote diagnosis and repair

●

Hardware-based isolation and recovery—limit or cut off computer network access if virus-like

●

activity is detected

Enabling the iAMT solution

To configure iAMT settings:

NOTE: The ctrl+p prompt is visible only if the iAMT Setup Prompt option is enabled in Computer

Setup.

1. Turn on or restart the computer.

2. Before Windows starts up, press ctrl+p. NOTE: If you do not

access the MEBx setup utility.

3. Enter the ME password. The factory setting for the password is admin.

The MEBx setup utility opens. Use the arrow keys to navigate.

4. Choose to configure Intel ME, configure iAMT, or change the Intel ME password.

5. When you have made your selections, select Exit to close the MEBx setup utility.

press ctrl+p at the appropriate time, you must repeat steps 1 an d 2 t o

Using the MEBx setup utility menus

NOTE: For more information on iAMT, go to the Intel Web site at http://www.intel.com, and then

search for iAMT.

Intel ME Configuration

78 Chapter 11 Computer Management

Select To do this

Intel ME Firmware Local Update Disable/enable local management of firmware updates. Intel ME Power Control Configure the management engine power policies.

iAMT Configuration

Select To do this

Host Name Assign a host name to the computer. TCP/IP Disable/enable DHCP or configure TCP/IP settings. Provision Model Assign the enterprise or small business iAMT model. Setup and Configuration Set options to control remote configuration of iAMT. Un-Provision Reset the iAMT configuration to factory defaults. SOL/IDE-R Disable/enable remote boot control to an IDE diskette or CD-

Password Policy Set options to control requirements for the network password

Secure Firmware Update Disable/enable updating firmware remotely. Set PRTC Set the real-time clock.

ROM and assign a user name and password.

and the MEBx password.

Idle Timeout Set a time-out value.

Change Intel ME Password

Select To do this

Change ME Password Change the password.

NOTE: The default password is admin.

Using Intel Active Management Technology (select models only) 79

A Traveling with the computer

For best results, follow these traveling and shipping tips:

● Prepare the computer for traveling or shipping:

●

Back up your information.

◦

Remove all discs and all external media cards, such as digital cards.

◦

CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of

information, remove the media from a drive before removing the drive from a drive bay and before shipping, storing, or traveling with a drive.

Turn off and then disconnect all external devices.

◦

Shut down the computer.

◦

Take along a backup of your information. Keep the backup separate from the computer. When traveling by air, carry the computer as hand luggage; do not check it in with the rest of

your bags.

CAUTION: Avoi

include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.

In-flight computer use is at the discretion of the airline. If you plan to use the computer during a flight, check with the airline in advance.

d exposing a drive to magnetic fields. Security devices with magnetic fields

If the computer will be unused and disconnected from external power for more than 2 weeks,

●

remove the battery and store it separately.

● If you are shipping the computer or a dr ive, use suitable protective packaging an d la be l the

package “FRAGILE.”

● If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an

802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in some environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives, and in

80 Appendix A Traveling wit h the co mp ute r

hazardous locations. If you are uncertain o f th e p olicy th a t ap p lies to t he use of a particular device, ask for authorization to use it before you turn it on.

If you are traveling internationally, follow thes e su gg es tion s:

●

Check the computer-related customs regulations for each country or region on your

◦

itinerary. Check the power cord and adapter requirements for each location in which you plan to use

◦

the computer. Voltage, frequency, and plug configurations vary.

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not

attempt to power the computer with a voltage converter kit sold for appliances.

B Troubleshooting resources

● Access Web site links and additional information about the computer through Help and Support.

Select Start > Help and Support.

NOTE: Some checkup and repair tools require an Internet connection. HP also provides

additional tools that do not require an Internet connection. Contact HP Customer Support at http://www.hp.com/go/contactHP.

●

NOTE: For worldwide suppor

to http://welcome.hp.com/country/us/en/wwcontact_us.html. Choose from the following types of support:

Chat online with an HP technician.

◦

NOTE: When cha

E-mail HP Customer Support.

◦

Find HP Customer Support worldwide telephone numbers.

◦

Locate an HP service center.

◦

t, click Contact HP worldwide on the left side of the page, or go

t is not available in a particular language, it is available in English.

82 Appendix B Troubleshooting resources

C Electrostatic discharge

Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across th e ca rp et a nd to uch a metal door knob.

A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, da ma ge to a drive, or loss of information, observe these precautions:

If removal or installation instructions direct you to unplu g t he comp uter, unplug it after being

●

properly grounded and before removing a cover.

● Keep components in their electrostatic-safe containers until you are ready to install them.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

●

Use nonmagnetic tools.

●

Before handling components, discharge static electricity by touching an unpainted metal surface

●

of the component. If you remove a component, place it in an electrostatic-safe container.

●

If you need more information about static electricity or assistance with component removal or installation, contact HP Customer Support.

Index

Symbols/Numerics

1394 cable, connecting 39 1394 devices

connecting 39 defined 38 removing 39

AC adapter, testing 30 administrator password 54 advanced system diagnostics 69 airport security devices 44 Altiris Deployment Solutions 75 antivirus software 60 audio functions, checking 16 Automatic DriveLock password

entering 59 removing 59

battery

conserving power 28 discharging 27 displaying remaining charge

27 disposing 29 low battery levels 27 replacing 29 storing 29

Battery Check 27 battery information, finding 26 battery power 26 battery temperature 29 BIOS

determining version 68 downloading an update 68 updating 68

Bluetooth device 2, 9 boot devices, enabling 72

ttons

media 15 power 21 volume 16

cables

1394 39 eSATA 40

USB 38 caring for your computer 63 changing boot order 73 checking audio functions 16 cleaning your computer 63 Computer Setup 75

BIOS administrator password

55 DriveLock password 56 enabling bootable devices 72 navigating and selecting 66 restoring factory settings 67 setting boot order 73 setting MultiBoot Express

prompt 74

computer, traveling 29, 80 configuring

audio for HDMI 20 ExpressCards 34

connecting to

existing wireless network 5 wired network 9

Connection Manager 4 connector, docking 43 conservation, power 28 creating a wireless connection 2 critical battery level 22, 28 critical updates, software 60

deployment, software 75 digital card

inserting 33 removing 34

supported formats 33 Disk Cleanup software 45 Disk Defragmenter software 45 docking connector 43 drive media 22 DriveLock password

changing 58

description 56

entering 58

removing 58

setting 57 drives

boot order 71

external 41

handling 44

hard 41

optical 42

using 45 dual graphics 32

electrostatic discharge 83 eSATA cable, connecting 40 eSATA devices

connecting 40

defined 39

removing 40 existing wireless network,

connecting to 5 expansion port 42 ExpressCard

configuring 34 defined 34 inserting 35

84 Index

removing 36

removing insert 35 external AC power, using 29 external devices 41 external drive 41 external monitor port 17

Face Recognition 17 face recognition 52 finding more information 1 fingerprint reader 62 firewall software 6, 60

GPS 9 graphics modes, switching 3 1

hard drive

external 41

HP 3D DriveGuard 46 hard drive light 46 HDMI port, connecting 19 HDMI, configuring audio 20 Hibernation

exiting 23

initiated during critical battery

level 28

initiating 23 high-definition devices,

connecting 19, 20 hotkeys, media 15 HP 3D DriveGuard 46 HP Client Configuration

Manager 76, 77 HP Client Manager for Altiris 76 HP Connection Manager 4 HP Mobile Broadband Module 7,

8 HP Power Assistant 26 HP ProtectTools Security

Manager 61 HP System Software Manager

76, 77 HP USB Ethernet Adapter,

connecting 13 hubs 37

icons

network 2

wireless 2 image, computer 75 Intel Centrino Pro technology 78 Intel Wireless Display 20 Internet connection setup 6

Java Card

defined 36

inserting 37

removing 37

keys

media 15

volume 16

legacy support, USB 66 lights, hard drive 46 local area network (LAN)

cable required 13

connecting cable 13 logical drive designations 73 low battery level 27

maintenance

Disk Cleanup 45

Disk Defragmenter 45 media activity controls 15 media hotkeys 15 modems

connecting a modem cable 10

connecting a modem cable

adapter

selecting a location setting 11 MultiBoot Express 71, 74

network cable, connecting 1 3 network icon 2 Network Service Boot 72 NIC boot device 71, 72

operating system controls 4

optical disc

inserting 47

removing 48 optical drive 42 optional external devices, using

passwords

administrator 54

BIOS administrator 55

DriveLock 56

user 54 ports

expansion 42

external monitor 17

HDMI 19

Intel Wireless Display 20

VGA 17 power

battery 26

conserving 28

options 22 power button 21 power meter 23 power plans

customizing 24

selecting 24

viewing current 23 power switch 21 power-saving states 22 protecting your wireless network

PXE server 72

RAID 51 readable media 22 roaming to another network 7

security, wireless 6 setting password protection on

wakeup 25 setting power options 22 setup of WLAN 6 setup utility

navigating and selecting 66

restoring factory settings 67 sharing optical drives 51 shutdown 21

Index 85

SIM

inserting 8 removing 8

Sleep

exiting 22

initiating 22 slot-load optical drive 48 smart card

defined 36

inserting 37

removing 37 SoftPaqs, downloading 65 software

antivirus 60

critical updates 60

deployment 75

Disk Cleanup 45

Disk Defragmenter 45

firewall 60

HP Connection Manager 4

recovery 75

updates 76 storing a battery 29 switch, power 21 switchable graphics 31

temperature 29 testing an AC adapter 30 traveling with the computer 29,

80 tray-load optical drive 47 troubleshooting resources 82 turning off the computer 21 turning wireless devices on or off

modem 9 power meter 23 power plans 23 power-saving states 22

VGA port, connecting 17 video 17 volume

adjusting 16 buttons 16 keys 16

Web sites

HP System Software

Manager 78

Intel Pro technology for iAMT

78 webcam 17 wireless

icons 2 protecting 6

set up 6 wireless connection, creating 2 wireless devices, turning on or

off 4 wireless encryption 6 wireless network (WLAN)

connecting to existing 5 equipment needed 6

security 6 writable media 22 WWAN device 7

unresponsive system 21 updates, software 76 USB cable, connecting 38 USB devices

connecting 38 description 37

removing 38 USB hubs 37 USB legacy support 66 user password 54 using

external AC power 29

86 Index

HP XU103UT User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Finding more information about your new computer

2 Networking (select models only)

Creating a wireless connection

Identifying wireless and network status icons

Turning wireless devices on or off

Using HP Connection Manager (select models only)

Using operating system controls

Using a WLAN

Connecting to an existing WLAN

Setting up a new WLAN

Protecting your WLAN

Roaming to another network

Using HP Mobile Broadband (select models only)

Inserting a SIM

Removing a SIM

Using GPS (select models only)

Using Bluetooth wireless devices

Bluetooth and Internet Connection Sharing (ICS)

Connecting to a wired network

Using a modem (select models only)

Connecting a modem cable

Connecting a country- or region-specific modem cable adapter

Selecting a location setting

Viewing the current location selection

Adding new locations when traveling

Connecting to a local area network (LAN) (select models only)

3 Multimedia

Using the media activity controls

Audio

Adjusting the volume

Checking audio functions on the computer

Webcam (select models only)

Video

HDMI

Configuring audio for HDMI

Intel Wireless Display (select models only)

4 Power management

Shutting down the computer

Setting power options

Using power-saving states

Initiating and exiting Sleep

Initiating and exiting Hibernation

Using the power meter

Using power plans

Viewing the current power plan

Selecting a different power plan

Customizing power plans

Setting password protection on wakeup

Using HP Power Assistant (select models only)

Using battery power

Finding additional battery information

Using Battery Check

Displaying the remaining battery charge

Maximizing battery discharge time

Managing low battery levels

Identifying low battery levels

Resolving a low battery level

Resolving a low battery level when external power is available

Resolving a low battery level when a charged battery is available

Resolving a low battery level when no power source is av ailable

Resolving a low battery level when the computer cannot exit Hibernation

Conserving battery power

Storing a battery

Disposing of a used battery

Replacing the battery

Using external AC power

Testing an AC adapter

Switchable graphics/dual graphics (select models only)

Using switchable graphics (select models only)

Using dual graphics (select models only)

5 External cards and devices

Using Media Card Reader cards (select models only)

Inserting a digital card

Removing a digital card

Using ExpressCards (select models only)

Configuring an ExpressCard