HP XU User Manual

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HP Kayak XU & XW

PC Workstations

User’s Guide

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Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

AccelGraphics and AccelEclipse are trademarks of AccelGraphics, Inc. Adaptec® is a registered trademark of Adaptec, Inc. RAIDport ArrayConfig

, AROTM, CI/O

and

Array1000 are trademarks of Adaptec, Inc.

Adobe® Reader © 1987-1997 Adobe Systems Incorporated. All rights reserved. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. CompuServe® is a registered trademark of CompuServe Incorporated. Labtec® is a registered trademark of Labtec Enterprises, Inc. Matrox® is registered trademark of Matrox electronic Systems Ltd.

is a trademark of Matrox Graphics, Inc.

MGA Symbios Logic

is a trademark of Symbios Logic, Inc. Microsoft® is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.Windows NT® is a registered trademark of Microsoft Corporation. Netscape® is a trademark of Netscape Communications Corporation. Pentium SoundBlaster SCSISelect

Hewlett-Packard France Performance Desktop Computing Operation 38053 Grenoble Cedex 9 France

is a trademark of Intel Corporation.

is a trademark of Creative Technology Limited.

is a trademark of Adaptec Incorporated



1998 Hewlett-Packard Company

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User’s Guide

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Welcome to Your HP Kayak XU & XW PC Workstations

Congratulations on the purchase of your new Hewlett-Packard Kayak XU or XW PC Workstation. These high-performance PC Workstations are equipped with:

One or two PentiumTM II processors, with 100 MHz bus support, in

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slots for easy processor upgrading. Intel 440BX AGPset optimized for Pentium II for concurrent

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transactions through the processor bus, AGP bus, PCI bus, and memory.

Processor-integrated level-two cache for improved performance.

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64 MB or 128 MB of 100 MHz SDRAM ECC (error correcting code)

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DIMM memory, upgradeable to 1GB. A high performance 2D graphics solution (XU models) or a state-of-

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the-art 3D graphics solution that supports OpenGL acceleration (XW models).

HP MaxiLife for top reliability and maximized uptime, ensuring

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smooth and trouble-free functioning. An integrated Ultra ATA/33 controller on the PCI bus supporting the

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fastest IDE devices. An integrated UltraWide 16-bit SCSI controller on the PCI bus (data

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transfer rate of up to 40 MB per second) dedicated to internal hard disk drives (HDDs).

An UltraWide 16-bit SCSI accessory board controller for external

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peripherals (data transfer rate of up to 40 MB per second) and 8-bit Ultra SCSI connectivity for internal devices (up to 20 MB per second).

A RAIDport™ connector for acceleration of Internal UltraWide

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16-bit SCSI channel with one or two hard disks. A 32-bit PCI 10BT/100TX autosensing Ethernet LAN controller with

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remote power-on and wake-up capability.

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Seven mass storage shelves:

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❒ Five front-access shelves ❒ Two internal shelves.

Six slots for accessory boards:

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❒ One AGP (Accelerated Graphics Port) slot ❒ Three 32-bit PCI (Peripheral Component Interconnect) slots ❒ One 16-bit ISA (Industry Standard Architecture) slot ❒ One combination ISA or PCI slot.

A CD-ROM drive.

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An integrated 16-bit full duplex high fidelity audio interface.

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An HP enhanced keyboard.

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For XU models — an HP enhanced mouse with scroll wheel that

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enables you to scroll without using the scroll bars. For XW models — an HP enhanced 3-button mouse with added functionality when used with certain Windows NT applications

A stereo headset with microphone.

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Headphone and microphone jack on the front panel.

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An HP UltraFlow cooling system with multiple temperature-

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regulated fans to optimize cooling. MIDI/Joystick interface connector (dual channel), audio Microphone

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IN jack, audio LINE IN jack, and audio LINE OUT jack on the rear panel.

One parallel port, two USB connections, two mini DIN connectors

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(keyboard and mouse), and two serial ports on the rear panel. System BIOS and Video BIOS stored in Flash ROMs (for easy

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upgrading). BIOS support for ISA “Plug and Play” accessory board configuration.

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NOTE The Pentium

Workstation provides the best performance when used with 32-bit operating systems and applications.

II processor installed in your HP Kayak XU or XW PC

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Who This Manual Is For

This manual is for anyone who wants to:

Set up the PC Workstation for the first time.

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Configure the PC Workstation.

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Add accessories to the PC Workstation.

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Troubleshoot problems on the PC Workstation.

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Find out where to get more information and support.

•

Important Safety Information

WARNING If you have any doubt that you can lift the PC Workstation or display

safely, do not try to move it without help. For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC Workstation is disconnected from the power by removing the power cord from the power outlet. This means the PC W orkstation must be located close to a power outlet that is easily accessible. For your safety, never remove the PC Workstation’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC Workstation before switching it on again. To avoid electric shock, do not open the power supply. There are no user-serviceable parts inside. This HP PC Workstation is a class 1 laser product. Do not attempt to make any adjustment to the laser units.

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WARNING There is a danger of explosion if the battery is incorrectly installed. For

your safety, never attempt to recharge, disassemble, or burn the old battery. Replace the battery only with the same or equivalent type recommended by the manufacturer. The battery is a lithium battery which does not contain heavy metals; nevertheless, in order to protect the environment, do not dispose of the batteries in household waste. Please return used batteries to the shop from which you bought them, to the dealer from whom you purchased the PC, or to Hewlett Packard, so that they can either be recycled or disposed of in an environmentally sound way. Returned used batteries will be accepted free of charge.

Important Ergonomic Information

It is strongly recommended that you read the ergonomic information before using your PC Workstation. If you are using Windows NT 4.0, open the Start menu in the task bar and select Help. Then double-click the help topic “Working in Comfort”.

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Contents

1 Setting Up and Using Your PC Workstation

Unpacking Your PC Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3

Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connecting an External SCSI Accessory . . . . . . . . . . . . . . . . . . . . . . . 6

Connecting the Power Cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Your PC Workstation’s Hardware Control Panel. . . . . . . . . . . . . . . . . 9

Starting and Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . 10

Starting Your PC Workstation for the First Time . . . . . . . . . . . . . . . . . . . 10

Initializing Your Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Creating Back-up Diskettes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Starting Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using Your HP Enhanced Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using Your HP Enhanced Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Setting an Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Setting a User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Additional Information and Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

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Recycling an Old HP PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . 21

2 How to Install Accessories Inside Your PC Workstation

Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 25

Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Moving the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing More Memory on the Video Adapter . . . . . . . . . . . . . . . . . . . . 34

Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Connecting Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing a Hard Disk Drive in an Internal Shelf. . . . . . . . . . . . . . . . . . . 40

Installing a Hard Disk Drive in a Front-Access Shelf . . . . . . . . . . . . . . . 43

Completing the Installation of a Hard Disk Drive . . . . . . . . . . . . . . . . . . 46

Installing a Drive in a Front-Access Shelf . . . . . . . . . . . . . . . . . . . . . . . . 47

Completing the Installation of a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

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3 Troubleshooting Your PC Workstation

Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

HP Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

If Your PC Workstation Does Not Start Properly . . . . . . . . . . . . . . . 59

Display is Blank and There Are No Error Messages . . . . . . . . . . . . . . . . 59

If you are Unable to Change any Values in Setup. . . . . . . . . . . . . . . . . . . 61

If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

If You Cannot Turn Off Your PC Workstation . . . . . . . . . . . . . . . . . . 63

If Your PC Workstation Has a Hardware Problem . . . . . . . . . . . . . . 64

Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 66

If the Hard Disk Drive Does not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

The CD-ROM Drive Does not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

No Sound from the CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

The CD-ROM Drive is Idle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

The CD-ROM Drive Does not Open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

If an Accessory Board Does not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

If Your PC Workstation Has a Software Problem . . . . . . . . . . . . . . . 72

If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

If You Can’t Start the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

If the Date and Time Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 73

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If You Have a Network Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

If Your PC Workstation Has an Audio Problem . . . . . . . . . . . . . . . . . . . . 74

Using HP MaxiLife to Diagnose Problems . . . . . . . . . . . . . . . . . . . . 75

Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

HP Hardware Diagnostics Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

4 Technical Information

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Power Consumption Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Maximum Loads Available for Accessory Slots . . . . . . . . . . . . . . . . . . . . 85

IRQs, DMAs, and I/O Addresses Used by Your PC Workstation . . . . . . . 86

Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Video Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

SCSI Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Disk Striping Features (FastRAID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

The HP FastRAID Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

The PC Workstation’s Rear Connectors . . . . . . . . . . . . . . . . . . . . . . 95

System Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

System Board Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Internal Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

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The HP Summary Screen and Setup Program. . . . . . . . . . . . . . . . . 101

Viewing the HP Summary Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Starting the HP Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Saving Your Changes and Leaving Setup . . . . . . . . . . . . . . . . . . . . . . . . 102

Configuring Your Network Connection . . . . . . . . . . . . . . . . . . . . . . 103

Controlling the Network Security Features . . . . . . . . . . . . . . . . . . . . . . 103

Selecting the Boot Device Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Configuring a SCSI Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Using SCSI Select. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Using the SCSI Configuration Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Default Settings You Can Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Starting the SCSI Configuration Utility. . . . . . . . . . . . . . . . . . . . . . . . . .114

Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Adapter Utilities Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Adapter Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Device Selections Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Device Setup Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Exiting from the Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . .121

Using the ArrayConfig Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Creating a New Array. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Managing an Existing Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Making the Array Bootable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Displaying Array Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Deleting an Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Initializing an Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Adding and Deleting Spares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Optimizing Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Resolving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

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5 Hewlett Packard Support and Information Services

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Your HP-Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

HP SupportPack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Hewlett-Packard Information Services . . . . . . . . . . . . . . . . . . . . . . 143

HP Forum on CompuServe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . 145

HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Hewlett-Packard Telephone Support. . . . . . . . . . . . . . . . . . . . . . . . 147

Lifeline Telephone Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

HP Network Phone-in Support Service (NPS) . . . . . . . . . . . . . . . . 149

Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Hewlett-Packard Marketing Headquarters . . . . . . . . . . . . . . . . . . . 151

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Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Regulatory Information and W arranty . . . . . . . . . . . . . . . . . . . 165

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Setting Up and Using Your PC Workstation

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1 Setting Up and Using Your PC Workstation

Unpacking Your PC Workstation

WARNING If you are in any doubt that you can lift the PC Workstation and the

display safely, do not try to move them without help. 1 When you receive your PC Workstation, unpack all of the

components:

Computer and power cords

•

Display and its video cable

•

HP enhanced keyboard, mouse, and headphones

•

Manuals and driver kit.

•

NOTE Device drivers, HP utilities, and an online Network Administrator Guide

are preloaded on your system and provided in a driver kit.

Installation Tools

2 Place the PC Workstation on (or under) a sturdy desk with easily

accessible power outlets and enough space for the keyboard, mouse, and any other accessories.

3 Position the PC Workstation so that its rear connectors are easily

accessible.

4 Place the display next to the computer.

No tools are required to install your PC Workstation. However, if you plan to install a disk drive or an accessory board inside your PC Workstation, you will need a flat-blade screwdriver. For more information on installing accessories, refer to "How to Install Accessories Inside Your PC Workstation", on page 23.

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Connecting the Mouse, Keyboard, Display and Printer

Connect the mouse, keyboard, and display to the back of the PC workstation. The connectors are shaped to go in one way only. Tighten the display cable attachment screws.

1 Setting Up and Using Your PC Workstation

Connecting the Mouse, Keyboard, Display and Printer

Serial B Port

Parallel Connector

Monitor Connector

Serial A Port

Mouse Connector

Keyboard Connector

2 USB Connectors (see note below)

Connect the printer cable to the back of the computer and tighten the attachment screws. Use the connector labeled:

Parallel (25-pin parallel connector) for a parallel device.

•

Serial A (9-pin serial connector) for a serial device.

•

Serial B (9-pin serial connector) for a second serial device.

•

NOTE The Universal Serial Bus (USB) connectors can be used for USB

accessories. Most USB accessories are automatically configured as soon as they are physically attached to the PC Workstation. USB accessories are not supported by all operating systems.

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1 Setting Up and Using Your PC Workstation

Connecting to a Network

Your PC Workstation has a 10BT/100TX LAN interface adapter. The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations

and automatically detects which network type is being used. 1 Connect the RJ-45 plug on your network cable to the LAN connector

on the LAN Adapter. Push the plug into the connector until the plug clicks into place.

The board shown here is a combined SCSI/LAN board.

2 Attach the other end of the LAN cable to a hub (or into a wall socket

that is connected to a hub). Let your Network Administrator know that you are connecting your

PC Workstation to the network. For further instructions on configuring your network connection,

refer to “Configuring Your Network Connection” on page 103. Refer also to the online Network Administrator’s Guide

(preloaded onto your PC Workstation) for further instructions on setting up your PC Workstation for a LAN connection.

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Connecting Audio Accessories

Your PC Workstation has a Headphone Out jack and a Microphone In jack on the Audio Front Panel (see page 98 for more information). A LINE IN jack, LINE OUT jack, MIC IN jack, and MIDI/Joystick connector are located on the rear panel (see page 95 for details).

LINE OUT jack

Audio Front Panel

LINE IN jack

Dual MIDI/Joystick connector

1 Setting Up and Using Your PC Workstation

Connecting Audio Accessories

NOTE The internal speaker and LINE OUT jack on the rear panel of your

MIC IN jack

PC Workstation are deactivated when you use the Headphones jack on the Audio Front Panel. The internal speaker is deactivated when you use the LINE OUT jack. External speakers you connect should have a built-in power supply. The audio accessories shown here (microphone, speakers, and audio system) are not supplied with your PC Workstation. Volume can be controlled through the HP enhanced keyboard, or the software volume control.

WARNING To avoid discomfort from unexpected noise, always turn down the

volume before connecting headphones or speakers. Listening to loud sounds for prolonged periods may permanently damage your hearing. Before putting on headphones, place them around your neck and turn down the volume. When you put on the headphones, slowly increase the volume until you find a comfortable listening level, then leave the volume control in that position.

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1 Setting Up and Using Your PC Workstation

Connecting an External SCSI Accessory

Your PC Workstation is equipped with an UltraWide 16-bit SCSI connector for external SCSI devices.

When an external SCSI device is connected, the UltraWide 16-bit SCSI controller automatically switches to non-Ultra mode (maximum capacity of 20 MBs per second).

An external SCSI device is connected as follows: 1 You should assign an unused SCSI address to the accessory. SCSI

addresses range from 0 to 15 for wide 16-bit SCSI. The SCSI address 0 is reserved for the first SCSI hard disk drive and SCSI address 7 is reserved for SCSI controller (the default for narrow and wide SCSI devices).

Refer to the manual provided with the SCSI accessory for instructions on selecting a SCSI address.

NOTE You don’t need to set a SCSI address for Plug and Play SCSI devices

(SCSI devices which support the SCAM protocol). 2 Make sure the SCSI accessory is terminated correctly—either

internally or by a terminating resistor (refer to the manual provided with the SCSI accessory).

Make sure the SCSI accessory is terminated

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3 Connect the SCSI accessory to your PC Workstation’s external 16-bit

SCSI connector with a shielded SCSI cable.

1 Setting Up and Using Your PC Workstation

Connecting an External SCSI Accessory

4 Refer to the manual provided with the SCSI accessory to learn how

to install any software that may be necessary to use it.

NOTE The total length of the external SCSI cables should not exceed 3 meters

(approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect

external SCSI accessories. See page 37 for information on how to connect internal SCSI devices.

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1 Setting Up and Using Your PC Workstation

Connecting the Power Cords

1 Remove any warning labels that may be covering the computer’s

power connector on the rear of the computer.

2 Connect the power cords to the display and the computer. (The

connectors are shaped to go in one way only.)

PC Workstation Power Connector

Grounded Outlet

Monitor Power Connector

3 Connect the display’s power cord and the computer’s power cord to

grounded outlets.

WARNING For your safety, always connect the equipment to a grounded wall

outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC Workstation is disconnected from the power by removing the power cord from the power outlet. This means the PC Workstation must be located close to a power outlet that is easily accessible.

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Your PC Workstation’s Hardware Control Panel

The hardware control panel is located on the front of your PC Workstation.

1 Setting Up and Using Your PC Workstation

Your PC Workstation’s Hardware Control Panel

PC Lock Button

HP MaxiLife and it’s Liquid Crystal Display (LCD)

Hard Disk Activity Light

Network Activity Light

LCD Control Buttons

Power On/Off Button and LED

Reset Button

PC Lock Button and LED

With HP Lock installed, you can use this button to prevent unauthorized access of your PC W orkstation during your absence. Your applications will remain active. You unlock the PC Workstation by entering a password (refer to “Setting Passwords” on page 18).

HP MaxiLife and it’s LCD helps you diagnose problems with your PC Workstation and provides system information you may need to obtain support. Press one of the LCD control buttons to display the menu. Use

to scroll through the menu items and to select the item

required. For more information on using the LCD, refer to “Using HP MaxiLife to Diagnose Problems” on page 75.

Network Activity Light

Hard Disk Activity Light

This light glows/flickers when your PC Workstation is accessing the network.

This light glows/flickers when your hard disk drive is being accessed.

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1 Setting Up and Using Your PC Workstation

Starting and Stopping Your PC Workstation

Starting Your PC Workstation for the First Time

If your PC Workstation has preinstalled software, it is initialized the first time you start the PC Workstation. The software initialization process takes a few minutes. This process sets up the software in your language and sets up your software to use the hardware installed in your computer (you can change the settings after the software has been initialized).

Initializing Your Software

NOTE Do NOT switch OFF the PC Workstation while the software is being

initialized—this could cause unexpected results. To initialize your software:

1 Turn on the display first, and then the PC Workstation.

When the PC Workstation is switched on, the HP PC Workstation’s logo is displayed. The PC Workstation performs a Power-On-SelfTest (POST). Press if you want to view the POST details in the HP Summary Screen (refer to “The HP Summary Screen and Setup Program” on page 101).

If an error is detected during the Power-On-Self-Test, the PC Workstation will automatically display the error. You may be prompted to press to start the Setup program to correct the error.

2 The software initialization routine starts. It displays the software

license agreement, gives you an opportunity to read Working in Comfort (ergonomic advice for computer users), and then asks questions about the PC Workstation. For example:

The name of the person who will use the PC Workstation and your

•

company name. (If necessary, the name of the user can be modified later.)

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The current date and time.

•

The type of printer (for example, HP LaserJet 5L). This is shown

•

on the front of the printer. You also need to enter the connection used by the printer.

3 While the initialization program is running, you can complete the

Warranty Registration card that came with this manual.

4 When the initialization routine has finished, click OK and the

PC Workstation will restart.

Creating Back-up Diskettes

It is very important that you create master diskettes for your preloaded application software and as an Emergency Repair Disk for the operating system, as soon as possible. HP recommends that you use new diskettes for this purpose. To create these back-up diskettes, follow the instructions that appear on screen when you first start your PC Workstation.

1 Setting Up and Using Your PC Workstation

Starting and Stopping Your PC Workstation

For more information on how to create these diskettes, refer to the documentation that came with your application software or operating system.

Starting Your PC Workstation

1 Before you start your PC Workstation, first switch on the display. 2 Start your PC Workstation in one of these ways:

Press the power button on the front panel.

•

Press the keyboard space bar.

•

The keyboard power-on feature will work only if Space-bar is enabled in the Power menu of the Setup program (refer to page

101) and the sy stem board switch 8 (KEYB power) is DOWN (the default setting). Refer to page 99 for more information on sy stem board switches.

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1 Setting Up and Using Your PC Workstation

Starting and Stopping Your PC Workstation

When you switch on the computer, it carries out the Power-On-SelfTest (POST) while the PC Workstation’s logo is displayed. If you wish to view the POST details, press to get the HP Summary Screen. If there is an error in the POST, the error will automatically be displayed. For details, refer to “If a POST Error Message is Displayed” on page 61.

3 If you have set a password in the PC Workstation’s Setup program,

the password prompt displays after the POST has completed. If the Password prompt is displayed, type your password and press

to be able to use the PC Workstation.

Stopping Your PC Workstation

To stop the PC Workstation, make sure that you have exited all programs and the operating system (if necessary), and then press the power button on the control panel.

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Using Your HP Enhanced Keyboard

The HP enhanced keyboard includes soft keys you can use to:

Display and configure the actions assigned to keys.

•

Perform one-touch shortcuts to start applications, open files, or

•

open sites on the WWW. Launch the Internet browser supplied with your system.

•

Lock or suspend your PC Workstation.

•

Access HP TopTools and customer information.

•

Mute or adjust the volume of the audio system.

•

Internet key

1 Setting Up and Using Your PC Workstation

Using Your HP Enhanced Keyboard

Menu key

Shortcut key

HP TopTools

Lock/Suspend key

HP Customer Information

Mute key

Volume control keys

Shortcut keys

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1 Setting Up and Using Your PC Workstation

Using Your HP Enhanced Keyboard

Menu Key

Shortcut Keys

Internet Key

Lock/Suspend Key

Pressing the Menu soft key displays the soft key section of the HP enhanced keyboard on your screen. Click any of the key s on the screen to display the action assigned to an individual key or to change or assign an action to a key. Shortcut keys are provided specifically for user-defined actions.

The Shortcut soft keys can be used to start an application, open a document, or open a site on the Internet. Actions can be assigned to the Shortcut keys by pressing the Menu key and clicking the key you want to configure in the keyboard displayed on your screen.

This soft key is used to start the Netscape™ Communicator 4.0 browser configured on the PC Workstation (default setting). The Microsoft

Internet Explorer is also available.

The action of the Lock/Suspend key is configured by pressing the Menu Key , and then clicking on onscreen

Lock

button. With HP Lock installed, the actions you can

Configure, the Extended Keys tab and the

specify for the Lock/Suspend key are:

Launch screen saver

•

Lock the front panel

•

HP TopTools

Pressing this soft key opens HP TopTools. This application helps you manage and reduce overall ownership costs and provides advanced PC management tools that can, for example, be used for remote BIOS updates and security management.

NOTE Before using HP TopTools for the first time, you must install it

as follows: From the Start menu, select Programs, then HP DMI, then Setup. The HP TopTools application is installed automatically.

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The System Health window of the HP TopTools hardware monitoring facility provides information on:

Fan Control in the HP UltraFlow cooling system

•

System Temperature for PC Workstation components

•

ECC Error Notification (only when ECC DIMMs are installed)

•

Voltage Monitoring for components

•

1 Setting Up and Using Your PC Workstation

Using Your HP Enhanced Keyboard

HP Customer Information

Mute and Volume Keys

This soft key accesses HP Customer Information, which includes:

Information on product features

•

The preloaded software on the system

•

Details on how to configure the HP enhanced keyboard

•

Information on how to configure the WWW browser

•

Detailed HP support information

•

Links to the HP PC and PC Workstation website

•

Pressing the Mute key mutes the audio, or restores the audio if it has been muted. The Volume keys can be used to control the volume level.

For more information on controlling audio on your system, see the Using Sound guide preloaded onto your PC Workstation.

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1 Setting Up and Using Your PC Workstation

Using Your HP Enhanced Mouse

Context Menu/Alternate Select Button

Scroll/Zoom Wheel

Click/Select Button

XU Models

Your HP enhanced mouse includes the following additional features:

A combination mouse wheel/button that enables you either to scroll

•

down by pushing the mouse wheel forwards and scroll up by pushing it backwards.

A mouse wheel that enables you to zoom in (enlarge) by holding the

•

Ctrl

key down and pushing the mouse wheel forwards, or zoom out

(reduce) by holding the

Ctrl key down and pushing it backwards.

NOTE The scroll functions only work in Windows NT and Windows 95

applications that support scrolling. The zoom function works only in Microsoft Office 97 compatible applications that support zoom.

Using the mouse setup, you can assign each mouse button and the mouse wheel to a different function. Also, you can change the scroll function to work in a different way.

To do this or to see the available scroll options, click the select

Settings—Control Panel

Buttons tab.

, double-click

Mouse

Start button,

, and select the

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Context Menu/Alternate Select Button

Additional Control Button for 3D CAD/CAM Applications

Click/Select Button

1 Setting Up and Using Your PC Workstation

Using Your HP Enhanced Mouse

XW Models

Your HP enhanced mouse includes the following additional features:

A third control button — useful when using certain 3D CAD, CAM

•

and other graphics-intensive Windows NT applications. Control buttons can be customized, using mouse setup, to perform

•

different control functions according to user requirements.

NOTE The third button control will only work in Windows NT and W indows 95

applications that support a third control button.

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1 Setting Up and Using Your PC Workstation

Setting Passwords

You can set two passwords, the Administrator (or Supervisor) password and the User password, to provide two levels of protection for your PC Workstation. You set both passwords using the Security menu in the Setup program ( refer to “The HP Summary Screen and Setup Program” on page 101).

Setting an Administrator Password

Set the Administrator password to protect the PC Workstation’s configuration in Setup. An Administrator password can provide a power-on password prompt that prevents your PC Workstation from being started or used in your absence. You can also use this password to start the PC Workstation when the keyboard and mouse are locked—you must type the password and press to unlock the keyboard.

If you have set both an Administrator password and a User password, and you enter the Setup program using the User password, you will be restricted in your ability to change setup items. If you enter the Setup program with an Administrator password, you will have no restrictions.

To set an Administrator password: 1 Start the Setup program ( refer to “The HP Summary Screen and

Setup Program” on page 101).

2 Select the Security menu. 3 Select the Administrator password submenu. 4 Choose the Set Administrator password setup item. You will be

asked to enter your password twice. Save your changes when you exit the Setup program by selecting Exit, then Exit Saving Changes.

To remove the password, follow the same procedure as to set a password. You will be asked to enter the existing password first. Then, for the new password, leave the password field blank and press

. To confirm your choice, press a second time.

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NOTE If you forget your password, refer to “If You Have Forgotten Your

Password” on page 72.

Setting a User Password

A User password can only be set if an Administrator password has already been set.

Set a User password to:

Provide a power-on password prompt to prevent your

•

PC Workstation being started or used in your absence. Start the PC Workstation when the keyboard and mouse are

•

locked—you must type the password and press to unlock the keyboard ( refer to “The HP Summary Screen and Setup Program” on page 101).

1 Setting Up and Using Your PC Workstation

Setting Passwords

To set a User password:

1 Start the Setup Program. 2 Select the Security menu. 3 Select the User Password submenu. 4 Choose the Set User Password setup item. You will be asked to enter

your password twice. Save your changes when you exit the Setup program by selecting Exit, then Exit Saving Changes.

To remove the password, follow the same procedure as to set a password. You will be asked to enter the existing password first. Then, for the new password, leave the password field blank and press

. To confirm your choice, press a second time.

NOTE If you forget your password, refer to “If You Have Forgotten Your

Password” on page 72.

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1 Setting Up and Using Your PC Workstation

Using Power Management

Power management enables you to reduce your PC Workstation’s overall power consumption by slowing down the PC Workstation’s activity when it is idle. To configure power management, refer to the Power menu in the Setup program. ( refer to “The HP Summary Screen and Setup Program” on page 101, for more information).

Refer to your operating system documentation for detailed information about the capability of your operating system to implement power management.

Additional Information and Help

Additional information about your PC W orkstation is preloaded on your PC Workstation’s hard disk drive. This information includes:

New features—what is new and special about your PC Workstation

•

Working in comfort—guidance on ergonomic issues

•

Using Sound—provides guidance on audio issues

•

Network Administrators Guide — provides instructions on setting up

•

your PC Workstation for a LAN connection. Glossary

•

Users of Windows 95 and Windows NT 4.0 can access this information by opening the Start menu in the task bar and selecting Programs>

HPInfo.

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Recycling an Old HP PC Workstation

HP has a strong commitment towards the environment. This HP PC W orkstation has been designed to respect the environment as much as possible.

HP can take an old computer back for recycling when it reaches the end of its useful life.

In several countries, HP has a product take-back program. Collected equipment is sent to one of HP’s recycling facilities in Europe or the USA. As many parts as possible are reused, the remainder are recycled. Special care is taken with batteries and other potentially toxic substances, which are reduced to non-harmful components through a special chemical process.

1 Setting Up and Using Your PC Workstation

Recycling an Old HP PC Workstation

If you require more details about HP’s product take-back program, contact your dealer or your nearest HP Sales Office.

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1 Setting Up and Using Your PC Workstation

Recycling an Old HP PC Workstation

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How to Install Accessories Inside Your PC Workstation

This chapter explains how to install accessories, such as extra memory , accessory boards, and additional disk drives, in your PC Workstation.

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2 How to Install Accessories Inside Your PC Workstation

Supported HP Accessories

This chapter describes how to install memory, mass storage devices, and accessory boards in your computer.

Internal Mass Storage Devices

5 Pairs of Rails for Front Access Devices:

- 3.5-inch disk drive rails

- 5.25-inch disk drive rails

Up to six accessory boards can be installed:

- One AGP slot (graphics)

- Three 32-bit PCI slots (one used by SCSI/LAN board, one with RAID

- One combination PCI or ISA slot

- One 16-bit ISA slot

Contact your dealer for an up-to-date list of supported devices.

port

Main Memory Upgrades (DIMM slots for ECC SDRAM):

- 32 MB (Non-buffered)

- 64 MB (Non-buffered)

- 128 MB (Non-buffered)

- 256 MB (Registered - see note below)

Front Access Drives, for example:

- 3.5-inch 1.44 MB flexible disk drive (one third height)

- 5.25-inch 1.2 MB flexible disk drive (half height)

- 5.25-inch tape drive (half height)

)

NOTE 256 MB registered ECC SDRAM DIMMs cannot be used with non-

buffered 32 MB, 64 MB or 128 MB DIMMs.

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2 How to Install Accessories Inside Your PC Workstation

Removing and Replacing the Cover

WARNING For your safety, never remove the PC Workstation’s cover without first

removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC Workstation before switching it on again.

Removing the Cover

1 Switch off the display and computer. 2 Disconnect all power cables and any telecommunications cables.

Removing and Replacing the Cover

3 If necessary, unlock the cover using the key on the back panel.

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2 How to Install Accessories Inside Your PC Workstation

Removing and Replacing the Cover

4 Lift the two latches on the front sides of the computer upwards.

5 Grasp the cover on the sides at the back of the computer and slide it

forwards and off the computer.

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2 How to Install Accessories Inside Your PC Workstation

Replacing the Cover

1 Ensure that you have installed all your accessories and that all

internal cables are properly connected and safely routed.

2 Ensure that the two latches on the front sides of the cover are lifted

up, and that the lock is unlocked.

3 Slide the cover onto the computer, making sure that the two guides

at the bottom of the case slide into the two rails at the base of the computer. Firmly slide the cover backwards into position.

Removing and Replacing the Cover

Press here on both sides of the PC’s cover.

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2 How to Install Accessories Inside Your PC Workstation

Removing and Replacing the Cover

4 Lower the latches on the front sides of the cover.

Intrusion Monitor

5 If required, lock the cover using the key provided. 6 Reconnect all the power cables.

Your PC Workstation is equipped with an intrusion monitor, which is located on the front of the PC Workstation, behind the Hardware Control Panel. It is designed to detect whether your PC Workstation has been opened since the last time it was used:

If your PC Workstation has been opened, it is assumed that the

•

sy stem configuration has changed and a full start-up check is carried out. If your PC Workstation has not been opened, it is assumed that the

•

system configuration has not changed and a reduced start-up check is carried out.

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2 How to Install Accessories Inside Your PC Workstation

Moving the Power Supply

You can slide the power supply unit out of the computer to improve access to the sy stem board and the cables at the rear of the disk drives.

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 25). 3 Press the retaining buttons on each side of the HP UltraFlow airflow

guide and lift it partly out of the PC Workstation’s case.

Fan connection to system board

Moving the Power Supply

HP UltraFlow Airflow Guide

Retaining button

Unscrew the self-retaining screws

4 Remove the fan connection to the system board and lift the airflow

guide completely out of PC Workstation’s case.

5 Unscrew the four self-retaining screws at the back of the power

supply.

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2 How to Install Accessories Inside Your PC Workstation

Moving the Power Supply

WARNING To avoid electrical shock, do not open the power supply.

6 Slide the power supply out of the computer until it stops—the power

supply unit remains connected to the computer.

Slide the power supply unit clear of the computer

Power Supply

Replacing the Power Supply after Installing Accessories

1 Check that all internal cables are safely routed. 2 Slide the power supply back into the computer. 3 Tighten the four self-retaining screws. 4 Replace the HP UltraFlow airflow guide. 5 Reconnect the fan to the system board.

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2 How to Install Accessories Inside Your PC Workstation

Installing Memory

Main Memory Modules

If you need more main memory to run your application software, you can install up to 1GB of memory in four DIMM slots.

Main memory upgrades are available in single 32 MB, 64 MB and 128 MB Non-Buffered ECC SDRAM or 256 MB Registered ECC SDRAM memory modules. You should note that Registered ECC SDRAM cannot be used with Non-Buffered memory modules. Do not attempt to combine these two types of memory.

CAUTION Static electricity can damage electronic components. Turn off

all equipment. Do not let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the power supply while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.

Installing Memory

To install a main memory module: 1 Disconnect the computer’s power cord and any LAN or

2 Remove the computer’s cover (see page 25). 3 Press the retaining buttons on each side of the HP UltraFlow airflow

Fan connection to system board

HP UltraFlow Airflow Guide

Retaining button

telecommunications cable.

guide and lift it partly out of the PC Workstation’s case.

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2 How to Install Accessories Inside Your PC Workstation

Installing Memory

4 Remove the fan connection to the system board and lift the airflow

guide completely out of PC Workstation’s case.

5 Remove the Ultra wide 16-bit SCSI cable from the system board. 6 Remove the power supply and the transparent airflow guide covering

the processor sockets (if needed).

7 Remove the floppy disk drive data cable from the system board. 8 The location of the memory module slots is shown here.

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2 How to Install Accessories Inside Your PC Workstation

9 Slide the memory module into the slot at 90° to the system board

(with the cutouts furthest away from the processor).

Installing Memory

Slide the memory module into the slot at 90

Push the module until the retaining clips click into position

to the system board

10 Firmly press the memory module completely into the connector

until the retaining clips click into position.

11 Repeat this procedure for each additional memory module you want

to install.

12 Install any other accessories if necessary, then replace all units and

reconnect all cables and power cords. Replace the cover (see page

27).

Memory module cutouts

13 Check the HP Summary Screen to verify the new configuration

(refer to “The HP Summary Screen and Setup Program” on page

101).

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2 How to Install Accessories Inside Your PC Workstation

Installing Memory

Installing More Memory on the Video Adapter

For XU Models

Your PC Workstation is equipped with a video adapter that supports 2D and 3D graphics. If you need to have more video memory to display more colors, higher resolutions, or for increased speed, you can install more video memory on the video adapter.

To find out about available video memory upgrades, refer to the HP World Wide Web Site at http://www.hp.com/go/kayaksupport/

Refer to page 90 for information on video resolutions.

CAUTION Static electricity can damage electronic components. Turn off

all equipment. Do not let your clothes touch the accessory. Handle the accessory as little as possible and with care.

To install a video memory module: 1 Switch off the display and computer, and disconnect the power

supply cables and any telecommunications cables. Remove the computer’s cover (see page 25) and carefully place the PC Workstation on its side.

2 Carefully remove the board from the accessory slot, holding the

board at each end by its top edge. Do not bend the board. With its components facing up, place the board on a clean, flat, solid, staticfree surface. Handle the board by its edges.

(The different accessory slots are identified in the illustration on page 96.)

3 Attach the memory module to the connectors on the video adapter.

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2 How to Install Accessories Inside Your PC Workstation

4 Replace the video adapter in the computer. Carefully slide the board

back into its accessory slot. Firmly press the board into the socket. Make sure that the board slides into the socket completely and does not touch components on other boards. Secure the video adapter.

5 Install any other accessories before replacing the cover (see

page 27). Reconnect all cables and power cords.

Installing Memory

Completing the Video Memory Installation Procedure

NOTE If you need to use a special video driver for your application, you may

Video Adapter Accessories Available from Other Sources

For XW Models with

HP Visualize FX4

1 Switch on the PC Workstation. 2 Check the HP Summary Screen to verify the new configuration

(refer to "The HP Summary Screen and Setup Program", on page

101).

be asked to insert the CD-ROM or diskette containing the driver.

Additional accessories, including memory upgrades and a video MPEG module, are available for your video adapter. However, these accessories cannot be ordered from HP. Contact your dealer for more details about these accessories.

To add a texture module to the HP Visualize FX4, refer to the Texture Module Accessory User’s Guide shipped with this accessory.

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Installing Mass Storage Devices

If you need extra mass storage space for your application software, you can install additional mass storage devices.

The computer has two internal shelves (for hard disk drives) and five front-access drive shelves (for front-access drives and hard disk drives).

Your computer is supplied with one 3.5-inch flexible disk drive and a CD-ROM drive. If your computer is supplied with a hard disk, the hard disk will be installed in the second internal shelf

Two internal shelves for 3.5-inch disks

Two shelves for 3.5-inch drives

Three shelves for 5.25-inch drives

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Connecting Devices

If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW drive, or tape drive, you need to connect it to power and data cables. The data cables and connectors provided are shown below:

16-bit SCSI with five 68-pin SCSI connectors

Installing Mass Storage Devices

Cable with one connector for

3.5-inch Flexible Disk Drive

16-bit External 68pin SCSI connector

34-pin connector

68-pin SCSI connectors

Cable with two 40-pin connectors for IDE Drives, such as CD-ROM Drives, Zip Drives or Hard Disk Drives.

8-bit SCSI with two 50-pin SCSI connectors

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Installing Mass Storage Devices

Which Data Connectors to Use

Which Power Connectors to Use

Your PC W orkstation has the following cables and connectors which may be used by mass storage devices:

A cable for UltraWide 16-bit SCSI with five connectors.

•

A cable for UltraNarrow 8-bit SCSI with two connectors.

•

A flexible disk drive cable with a single connector. This supports a

•

flexible disk drive (the connector is attached to the flexible disk drive supplied).

An Ultra ATA/33 IDE cable that supports two fast IDE devices. If you

•

install a CD-ROM drive, CD-RW drive, a Zip drive, or a third hard disk drive, connect it to this cable.

There are two different types of power connectors—these are shown below.

Power Cables for Hard Disk Drives, Zip Drives, Tape Drives, CD-RW, and CD-ROM Drives

Power Cable for 3.5-inch Flexible Disk Drive

Some of the power connectors will already be connected to devices. If you install a device that requires a different connector, the connector converter should be supplied with the device.

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Installing Mass Storage Devices

Installing a Hard Disk Drive

Disk Striping

NOTE Disk striping is supported only in Windows NT 4.0.

This PC Workstation has an integrated Ultra SCSI controller, an Ultra SCSI interface board and an integrated Ultra ATA-33 IDE controller.

The Ultra A TA-33 IDE controller, on the PCI bus, supports up to two

•

fast (33 MB per second) IDE devices. The Ultra wide 16-bit SCSI controller is dedicated to hard disk drives

•

and supports up to five internal SCSI devices. The Ultra SCSI 16-bit interface board, installed in a PCI slot,

•

supports up to 13 external 16-bit SCSI devices and automatically switches to non-Ultra or standard mode (data transfer rate of 20 MB per second). The Ultra 8-bit internal connector supports up to two internal peripherals at up to 20 MB per second.

To achieve top performance through disk striping, a RAIDport™ is provided on the system board aligned with PCI socket 3.

When the Adaptec and RAIDport, the adapter sets up and accelerates disk striping on hard disks connected to the internal UltraWide 16-bit SCSI controller. The Adaptec stripped hard disks.

RAIDport adapter is installed in the PCI socket

RAIDport adapter should be used with one or two

Before Installing an IDE Hard Disk

The Adaptec CI/O Array Manager software can be used to manage and view the performance of the adapter.

Although the RAIDport adapter is normally set up to maximize disk performance (“RAID 0” configuration), it can instead be configured to provide mirroring for extra data security (“RAID 1” configuration).

For more information, refer to “The HP FastRAID Option” on page 94.

Refer to the drive’ s installation guide to see if you must set jumpers or if there is a special installation procedure to follow.

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Installing Mass Storage Devices

Before Installing a SCSI Hard Disk

NOTE You do not need to select a SCSI address for Plug and Play SCSI hard

If you are installing an additional SCSI drive, you should assign an unused SCSI address to this accessory. SCSI addresses range from 0 to 7 for Ultra narrow 8-bit SCSI and from 0 to 15 for Ultra wide 16-bit SCSI. SCSI address 0 is used by the first SCSI hard disk drive and SCSI address 7 is reserved for the integrated SCSI controller (the default for narrow and wide SCSI devices).

disks (SCSI hard disks that support the SCAM protocol). SCAM is disabled if the RAIDport adapter is installed.

You should assign an unused SCSI address to the second SCSI hard disk drive (for example, SCSI address 1).

The SCSI address is usually configured with jumpers on the SCSI hard disk drive. Refer to the installation guide supplied with the drive for information on selecting a SCSI address.

Some internal SCSI disk drives may have termination resistors that must be removed or disabled before installation in your computer. Refer to the drive’ s installation guide for more details and to see if there is a special installation procedure to follow.

Installing a Hard Disk Drive in an Internal Shelf

CAUTION Hard disk drives larger than one inch (1”) in height can only be

housed in the lower internal shelf. 1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 25). 3 Remove the fan connection to the system board (see the illustration

on page 29).

4 Press the retaining buttons on each side of the HP UltraFlow airflow

guide and lift it out of the PC Workstation’s case.

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5 Slide the power supply out to improve access to the internal shelf

(see page 29).

6 Slide the drive into position in the first internal shelf and align the

screw holes in the drive with the four self-retaining screws in the drive shelf.

Screw hole

Align the hole in the drive with the hole in the drive shelf

Installing Mass Storage Devices

Self-retaining screw

7 Secure the drive with the four self-retaining screws.

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Installing Mass Storage Devices

8 Locate the appropriate data cable for the hard disk drive.

Wide SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can add up to five SCSI devices).

IDE drives should be connected to a free IDE connector on the IDE cable (you can add up to two IDE devices).

Up to 13 external SCSI devices can be connected via the external SCSI connector.

9 Connect the power cable and the data cable to the rear of the drive.

(The connectors are shaped to go in one way only.)

Data Cable

10 Install any other accessories before completing the installation. 11 Turn to page 46 to complete the installation.

Narrow SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can add up to two SCSI devices).

Power Cable

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2 How to Install Accessories Inside Your PC Workstation

Installing a Hard Disk Drive in a Front-Access Shelf

NOTE To ensure your hard disk drive is properly located and cooled, you

should only install drives that are up to one inch (1”) in height and of a speed equal to or less than 7200 rpm in this shelf.

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 25). 3 Remove the fan connection to the system board (see the illustration

on page 29).

4 Press the retaining buttons on each side of the HP UltraFlow airflow

guide and lift it out of the PC Workstation’s case.

5 Slide out the power supply to provide better access to the disk drive

cables (see page 29).

Installing Mass Storage Devices

6 Unscrew and remove an unused drive tray.

Remove the drive tray

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Installing Mass Storage Devices

7 Mount the drive on the tray as shown below.

Set the drive on the tray

Fix the drive to the tray

8 Slide the drive tray into the drive shelf and secure it.

Slide the drive tray into the drive shelf

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9 Locate the appropriate data cable for the disk drive.

Wide SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can add up to five SCSI devices).

IDE drives should be connected to a free IDE connector on the IDE cable (you can add up to two IDE devices).

Installing Mass Storage Devices

Up to 13 external SCSI devices can be connected via the external SCSI connector.

10 Connect the data and power cables to the rear of the device. (The

connectors are shaped to go in one way only.)

Data Cable

11 Slide the power supply back into position, and tighten the four self-

retaining screws (see page 30).

Narrow SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can add up to two SCSI devices).

Power Cable

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Installing Mass Storage Devices

12 Replace the HP UltraFlow airflow guide and reconnect the fan to the

system board (see the illustration on page 29).

13 Install any other accessories before replacing the cover and

completing the installation.

14 Follow the instructions below to complete the installation.

Completing the Installation of a Hard Disk Drive

When a SCSI Hard Disk Drive Is Installed

When an IDE Drive Is Installed

1 Switch on the computer. 2 To ensure compatibility, use the FDISK utility to delete any

partitions on the new hard disk. 3 Re-boot the computer. Refer to the operating system documentation for information on

formatting a drive.

1 Switch on the computer. 2 To display the device in POST, press while the PC Workstation

re-starts. 3 If an error message appears, follow the instructions provided by the

Error Message Utility. When prompted, press to run the Setup

program. 4 Select the Advanced menu, and the IDE Devices submenu. In the

Primary Master item, check that the details for the device have been

correctly detected by the Setup program. 5 Press to save and exit Setup.

Refer to the operating system documentation for information on

formatting a drive.

NOTE If an IDE drive is removed, switch on the computer. The system BIOS

will detect that the device is missing. Press to confirm that you want to remove the device. The system configuration will be updated automatically.

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2 How to Install Accessories Inside Your PC Workstation

Installing a Drive in a Front-Access Shelf

These instructions explain how to install a drive (such as a flexible disk drive, a CD-ROM drive, CD-RW drive, or a tape drive) in one of the front-access drive shelves. You should also refer to the manual supplied with the drive for any additional installation instructions.

Installing Mass Storage Devices

Before Installing an IDE Device

Before Installing a SCSI Device

Refer to the drive’ s installation guide to see if you must set jumpers or if there is a special installation procedure to follow.

If you are installing a SCSI device, refer to the section “Before Installing a SCSI Hard Disk” on page 40 before using the following instructions.

1 Disconnect the computer’s power cord and any telecommunications

cable.

2 Remove the computer’s cover (see page 25). 3 Slide out the power supply to provide better access to the disk drive

cables (see page 29).

4 If installing a drive in a 5.25-inch wide shelf, remove the drive tray

and put it in a safe place.

Remove the drive tray if installing a

5.25-inch drive

Mounting Rails

Slide the drive into position

5 Slide the drive into the shelf. 6 Secure the drive in position using the screws provided with the drive.

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Installing Mass Storage Devices

7 Locate the appropriate data cable for the device.

Wide SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can add up to five SCSI devices).

IDE drives should be connected to a free IDE connector on the IDE cable (you can add up to two IDE devices).

Up to 13 external SCSI devices can be connected via the external SCSI connector.

8 Connect the data and power cables to the rear of the device. (The

connectors are shaped to go in one way only.)

Data Cable

9 Slide the power supply back into position, and tighten the four self-

retaining screws (see page 30).

Narrow SCSI devices should be

connected to a free SCSI connector o the SCSI cable (you can add up to tw SCSI devices).

Power Cable

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2 How to Install Accessories Inside Your PC Workstation

10 Remove the plastic panel from the cover by pulling the panel from

the left and unhinging its right-hand side. Store the panel in a safe place.

Installing Mass Storage Devices

Unclip and lift out the plastic panel

When an IDE CD-ROM Drive Is Installed

When a Flexible Disk Drive Is Installed

11 Install any other accessories before replacing the cover and

completing the installation.

Completing the Installation of a Drive

1 Switch on the computer and press when 2 In the Setup program, select the Advanced menu, the IDE Devices

submenu. Check that the CD-ROM drive has been detected on the IDE channel.

3 Press to save and exit the program.

1 Switch on the computer and press when 2 In the Setup program, select the Advanced menu, the Flexible Disk

Drives submenu, and check that the drive has been detected.

3 Press to save and exit the program.

Setup

Setup appears.

appears.

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2 How to Install Accessories Inside Your PC Workstation

Installing Accessory Boards

CAUTION Static electricity can damage electronic components. Turn OFF all

equipment. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the computer while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.

The PC Workstation has the following accessory board slots:

Slot AT 2 (the bottom slot) for full-length 16-bit ISA boards

•

Slot AT 1/PCI 4 for either a 16-bit ISA board or a full-length 32-bit

•

PCI board Slot PCI 3 can be used for a full-length 32-bit PCI board (and also

•

features the RAIDport Slot PCI 2 for a full-length 32-bit PCI board

•

Slot PCI 1 for a full-length 32-bit PCI board

•

Slot AGP for the video adapter board

•

connector)

™

Installing the Board

1 Disconnect the computer’s power cord and any LAN connection or

telecommunications cable.

NOTE PCI boards are configured automatically when installed in the

PC Workstation. 2 Remove the computer’s cover ( "Removing and Replacing the Cover",

on page 25) and carefully place the PC Workstation on its side.

3 Find an empty slot. refer to "System Connectors and Switches", on

page 96. to identify the location of the slot type you want to use (ISA or PCI).

Some boards may have preferred locations and special installation instructions detailed in their manuals.

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2 How to Install Accessories Inside Your PC Workstation

4 Unscrew and remove the slot cover. Store it in a safe place.

If the slot cover is tight, loosen the screws on the adjacent slots.

Unscrew and remove the slot cover

Installing Accessory Boards

5 Hold the board horizontally by its “top” edge. Slide it into the board

guide of the chosen slot. Do not bend the board.

Slide the accessory board into position

6 Align the board’s connector with the slot’s socket. Firmly press the

board into the socket. Ensure the board’s connector engages completely with the socket and does not touch components on other boards.

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Installing Accessory Boards

7 Secure the board by replacing the slot cover screw.

If you loosened the screws on adjacent slots, remember to tighten them.

Secure the board in position

8 Install any other accessories before replacing the cover (see page

27). Reconnect all cables and power cords.

Completing the Installation of an ISA Accessory Board

If you have installed an ISA accessory board that uses any interrupt, you must run the Setup program and reserve the IRQ for the accessory board. This allows PCI devices to be automatically configured.

1 Turn on the PC Workstation and press when

Setup

appears.

2 In the Setup program, select the Advanced menu and the PCI Slot

Configuration submenu. A list of IRQs and the devices that use them are displayed. Highlight the IRQ field you want to change, for example

IRQ 11

3 You can use the space bar or press or to make the IRQ

available for PCI ( (

Reserved).

Available) or make it unavailable for PCI

4 Press to save any changes you made and exit the Setup program.

NOTE You should always leave at least one IRQ available for use by the

integrated PCI devices.

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2 How to Install Accessories Inside Your PC Workstation

Installing a Processor

Some operating systems support a second processor for enhanced performance. Contact your authorized reseller for up-to-date information.

NOTE The Setup program provides an option to disable the second processor.

1 Disconnect the computer’s power cord and any LAN or

telecommunications cable.

2 Remove the computer’s cover (see page 25). 3 Press the retaining buttons on each side of the HP UltraFlow airflow

guide and lift it partly out of the PC Workstation’s case.

Installing a Processor

Fan connection to system board

HP UltraFlow Airflow Guide

Retaining button

4 Remove the fan connection to the system board and lift the airflow

guide completely out of the PC Workstation’s case.

5 Slide out the power supply to improve access to the processor

sockets (see page 29) and carefully place the PC Workstation on its side.

6 Remove the transparent airflow guide covering the processor

sockets.

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Installing a Processor

7 The system board has two processor sockets and a VRM slot for each

processor. If you are changing the existing processor, remove it from the socket by squeezing the tabs at the top and bottom of the processor and gently pulling the processor away from the system board. Then remove the VRM for the processor.

If you are installing a processor in the second socket, remove the terminator.

NOTE Installing a faster processor than the one supplied with your

PC Workstation will void the warranty. 8 Slide the new processor into the processor socket and push gently

until it snaps into place (the processor can only go in one way). If you are installing a second processor, remove the card in the second processor socket and slide the processor into the empty processor socket (next to the existing processor).

VRM module

Processor

9 Insert the VRM for the processor in the VRM socket. 10 Replace the transparent section of the HP UltraFlow airflow guide

covering the processor sockets.

11 Slide the power supply back into the computer and tighten the four

self-retaining screws.

12 Turn the PC Workstation upright and replace the HP UltraFlow

airflow guide.

13 Reconnect the fan to the system board.

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Completing the Installation of a Processor

NOTE If two processors are installed, both must operate at the same bus speed

1 Verify that the system board bus speed switches are correctly

configured for the processor.

and processor speed. Refer to the manual supplied with the processor to verify which bus and processor speeds are supported.

Installing a Processor

Switch 1 Switch 2 Switch 3 Switch 4 Switch 5 External

Bus Speed

UP UP UP DOWN UP UP 100 MHz 400 MHz UP UP DOWN UP DOWN 100 MHz 450 MHz UP UP DOWN DOWN UP 100 MHz 500 MHz

1. UP=OFF, DOWN=ON.

UP UP DOWN DOWN 100 MHz 350 MHz

2 Install any other accessories before completing the installation of the

processor.

3 Replace the cover (see page 27). 4 Turn on the computer and check that the new processor is

recognized by the power-on system-test.

NOTE To fully benefit from dual processing, you will need to re-install

Windows NT 4.0 on your PC Workstation.

Processor Speed

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Installing a Processor

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Troubleshooting Your PC Workstation

This chapter deals with problems you may encounter when using your PC Workstation.

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3 Troubleshooting Your PC Workstation

Solving Problems

This chapter can help you solve most problems you might have with your PC Workstation.

If you are unable to solve your problem after following the advice in this chapter, refer to "Hewlett Packard Support and Information Services", on page 139.

HP Summary Screen

The HP Summary Screen provides information about your PC Workstation’s current configuration. To view the Summary Screen, press just after your PC Workstation is turned on and while the logo is displayed during the Power-on-Self-Test (POST). Refer to page 101 for more information.

Using HP MaxiLife to Diagnose Problems

Your HP Hardware Diagnostics Utility

HP Visualize FX4 Diagnostics Tool

HP Diagnostics

You can use HP MaxiLife to help you diagnose problems with your PC W orkstation. For more information on using HP MaxiLife, refer to "Using HP MaxiLife to Diagnose Problems", on page 75.

A HP Diagnostics utility is either preloaded on your hard disk drive or is available on the World-Wide-Web.

With this utility you can diagnose hardware-related problems that may arise with your PC Workstation. For more information, “HP Hardware Diagnostics Utility” on page 79.

You can use this diagnostics tool, available on the driver’s CD-ROM, to help you diagnose problems with your HP Visualize FX4 graphics solution.

Note that this diagnostics tool can only be used with Windows NT.

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If Your PC Workstation Does Not Start Properly

Use this section if your PC Workstation does not start properly when you turn it on, and you experience one of the following symptoms:

Your PC Workstation’s display is blank and there are no error

•

messages. You cannot change any values in the Setup program.

•

A POST error message is displayed.

•

An error message and an icon appears on the LCD screen (refer

•

to “Using HP MaxiLife to Diagnose Problems” on page 75).

Display is Blank and There Are No Error Messages

3 Troubleshooting Your PC Workstation

If Your PC Workstation Does Not Start Properly

Check External Items

If your display is blank and there are no error messages when you turn on your PC Workstation, follow this procedure:

1 Check the LCD screen (refer to “Using HP MaxiLife to Diagnose

Problems” on page 75).

2 Check external items. 3 Check internal items. 4 Rebuild your PC Workstation’s components (see page 61).

Be sure the following external items are functioning properly:

Check that the computer and display are turned on. (The power light

•

should be illuminated.) Check the display’s contrast and brightness settings.

•

Make sure that all cables and power cords are firmly plugged in.

•

Make sure the power outlet is working.

•

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3 Troubleshooting Your PC Workstation

If Your PC Workstation Does Not Start Properly

Check Internal Items

If the PC W orkstation still does not start properly, follow this procedure to check the internal items:

1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions. Disconnect

the PC Workstation from any telecommunications network.

3 Remove the cover. 4 Check the following items:

LCD Error Messages

- Check all internal cables. Ensure they are correctly attached and

Power CPU 1 Power CPU 2

CPU Freq Check that the processor speed

CPU error Reset the PC Workstation or power-off

- Check that the memory modules are

- Check that accessory boards are firmly

- Verify that any switches and jumpers

- Check that the switches on the system

Temp disk Temp CPU Temp IO slot

Fan CPU Fan disk Fan IO slot

Power supply Check that power supply is properly

Check that the processor and VRM are correctly installed.

switches have been set correctly.

the LAN.

correctly installed.

seated in their slots.

on the accessory boards are properly set.

board are properly set. Check fans and that air flow guide is

not blocked.

Check that fans are installed correctly. Refer to the illustration on page 29.

connected.

Action Reference

firmly in place. Refer to “Installing a Processor”

page 53. Refer to “System Board Switches”

page 99. Refer to“Your PC Workstation’s

Hardware Control Panel” on page 9. Refer to “Installing Memory” page 31.

Refer to “Installing Accessory Boards” page 50.

Refer to the manuals that came with each board.

Refer to “System Board Switches” page 99.

Refer to the illustration on page 29.

Refer to “Replacing the Power Supply after Installing Accessories” on page 30

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5 Replace the cover. 6 Reconnect all cables and power cords. 7 Turn on the display and computer.

3 Troubleshooting Your PC Workstation

If Your PC Workstation Does Not Start Properly

Rebuild Your PC Workstation’s Components

If your PC Workstation still does not start properly, remove all boards and accessories, except the hard disk drive and video board. Start the PC Workstation. If the PC Workstation now works, add the boards and accessories one at a time to determine which one is causing the problem.

If you are Unable to Change any Values in Setup

Ensure that you are using the correct password.

If a POST Error Message is Displayed

The Power-On-System-Test (POST) can detect both an error and a change to the configuration. In either case, an error code and short description is displayed. Depending on the kind of error, you will have one or more of these choices available on screen:

Press to ignore the message and continue.

•

Press to run Setup and correct a system configuration error. HP

•

recommends that you correct the error before proceeding, even if the PC Workstation appears to start successfully.

Press to accept (validate) the change and update Setup’s

•

configuration information. Press to see more details about the message. After viewing

•

these details, you will be returned to the original POST display screen. If the message is actually a change to the configuration you have made (for example, you have just removed some memory), you can then press to accept the change and update Setup’s configuration information. Otherwise, press to ignore the message and continue, or press to run Setup and correct a system configuration error. (The number of choices you will have available are dependent on the kind of error.)

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3 Troubleshooting Your PC Workstation

If Your PC Workstation Does Not Start Properly

Clearing the PC Workstation’s Configuration Memory

If the PC W orkstation then starts, but POST still persists in reporting an error, clear the current configuration memory values and reinstall the built-in default values:

1 Turn off the PC Workstation, disconnect the power and cables, and

remove the cover. Disconnect the PC Workstation from any telecommunications network.

a Set the system board switch 6 (CLEAR CMOS) DOWN to clear

the configuration.

b Replace the cover, and reconnect only the power cable. c Turn on the PC Workstation. This will erase the CMOS memory. d Wait until the PC Workstation has started. A message will be

displayed similar to this:

“Configuration has been cleared, set switch Clear CMOS to the open position before rebooting.”

e Turn off the PC Workstation, disconnect the power cable, and

remove the cover.

f Set the system board switch 6 (CLEAR CMOS) UP to retain the

configuration.

2 Replace the cover, and reconnect the power and cables. 3 Switch on the PC Workstation. An error message will be displayed

similar to the following:

On your monitor: On your PC Workstation’s LCD:

Incorrect PC Configuration Error! POST 0012

The PC Workstation will stop. Press (to view the system errors) and then press .

4 Run Setup by pressing . CMOS default values will be

automatically downloaded and saved.

5 Make any other changes you want and press to save the

configuration and exit from Setup.

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If You Cannot Turn Off Your PC Workstation

Use this section if you cannot turn off your PC Workstation, the power indication light is red, and you hear a “buzzing” sound.

Check if your PC Workstation is locked, whereby “power-off” is not

•

allowed. You will need to enter a password to unlock the PC Workstation (refer to “Setting Passwords” on page 18 for more information).

Check if you are in a suspend/standby mode, in which case a “power-

•

off” would risk a loss of information/data (refer to the Power Menu in the HP Setup program).

CAUTION If you press the On/Off button for four seconds, the system will be

automatically turned off. Note that this does not shut down the operating system properly.

3 Troubleshooting Your PC Workstation

If You Cannot Turn Off Your PC Workstation

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3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Hardware Problem

This section describes what to do if you have problems with your display, disk drives, printer, accessory boards, keyboard, or mouse.

Display Does Not Work Properly

If Your Display Is Blurred or Unreadable

If Nothing Is Displayed On the Screen

If you have selected the wrong display type in your operating system, the display screen may become blurred or unreadable. To correct this problem, select the correct display by using the procedures in the operating system on your PC Workstation. Refer to your PC Workstation’s operating system documentation for details.

If nothing is displayed on the screen, but the PC W orkstation starts and the keyboard, disk drives, and other peripheral devices seem to operate properly:

Check your PC Workstation’s LCD screen to help you diagnose the

•

problem. For more information, refer to "Using HP MaxiLife to Diagnose Problems", on page 75. Make sure that the display is plugged in and switched ON.

•

Check that the brightness and contrast controls are properly set.

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Ensure that the display video cable is correctly connected.

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Switch off the display, and unplug it from the power outlet.

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Disconnect the video cable and examine the video cable connector

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pins. If the pins are bent, carefully straighten them. Check that the video upgrade is properly installed if you have one.

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If the display works correctly during the Power-On-Self-Test

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(POST), but goes blank when Windows starts, check that you have enough memory for the video mode you have selected. Boot the operating system in VGA mode (available with some systems). If your screen’s refresh rate is set too high, the screen might be

•

blank. Check the refresh settings to ensure they are not too high.

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3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Hardware Problem

Other Display Problems

If the display image is not aligned with the screen, use the display’s controls to center the image (refer to the display manual for instructions). If the screens generated by the applications do not appear to be correct, check the application’s manual to find out which video standard is required. Also check your display manual to find out which refresh rate is required. Use your operating system’s procedures, to select the correct refresh rate.

If Your Keyboard Does Not Work

Ensure that the keyboard is correctly connected (a keyboard icon

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will be displayed on your screen if the keyboard is not connected). If you turn on your PC Workstation, the operating system boots, and

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the keyboard is correctly connected but still not available, the power-on password may be set to “keyboard locked”. You will need to enter a password to unlock the keyboard and mouse. You can change this setting in the Setup program. Refer to the Power Menu in the HP Setup program.

If Your Mouse Does Not Work

Ensure that the mouse is correctly connected.

•

Ensure that the mouse driver supplied with the preloaded software

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is installed correctly. Clean the mouse ball and rollers as shown in the figure below (use a

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non-residual contact cleaner).

Cleaning the mouse rollers

Cleaning the mouse ball

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3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Hardware Problem

If Your Printer Does Not Work

Make sure the printer’s power switch is ON.

•

Verify that the power cord is plugged into the power outlet and the

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printer. Verify that you have the correct cable for the printer. Make sure that

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it is securely connected to the correct connector (port) on the PC Workstation and printer.

Check that the printer is online.

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Examine the paper feed mechanism for a paper jam.

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Make sure that the printer is configured correctly for the

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PC Workstation and for the application.

Ensure the PC Workstation’s port has been correctly configured

using Setup. Make sure the printer is correctly set up in your operating

system’s configuration. Ensure the application program’s “print” menu has been correctly

set up. (Refer to the manual supplied with the application software.)

Check that the PC Workstation’s port is working properly by running

•

another peripheral connected to the port. If you receive an error message, refer to the printer’s manual for help.

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If the Flexible Disk Drive Does Not Work

Check that you are using a formatted diskette and it is inserted

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correctly. Check you are using a diskette that is the correct density.

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Check that the flexible disk drive is correctly configured in the Setup

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program (Advanced > Flexible Disk Drive). Check that the flexible disk drive is not disabled in the Setup

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program (Advanced > Flexible Disk Drive).

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Check that the Flexible Disks item and the Write on Flexible Disks

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item are not set to locked in the Setup program (Security > Hardware Protection).

Clean the flexible disk drive using a diskette cleaning kit.

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Check that the disk power and data cables are correctly connected.

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If the Hard Disk Drive Does not Work

Check that the disk power and data cables are correctly connected

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(Refer to “Connecting Devices” on page 37). For an IDE drive, check the IDE Device’s configuration settings in

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the Setup program (Advanced > IDE Devices). For an IDE drive, check the Hardware Protection settings in the

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Setup program (Security > Hardware Protection).

3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Hardware Problem

If the Hard Disk Activity Light Does Not Work

For an IDE drive, check the Boot Device Security settings in the

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Setup program (Security > Boot Devices Security). For a SCSI drive, check the SCSI Interface settings in the Setup

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program at Advanced > Internal Wide 16-bit SCSI or External\ Internal 16\8-bit SCSI and in the SCSISelect Utility (Adaptec)or the Configure SCSI Utility (Symbios).

If the hard disk activity light does not flicker when the PC Workstation is accessing the hard disk drive:

Check that the control panel connector is firmly attached to the

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system board. Check that the disk power and data cables are correctly connected.

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3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Hardware Problem

If the CD-ROM Drive Has a Problem

WARNING Be sure to disconnect the power cord and any telecommunication

cables from your computer before you remove the cover to check the cable connections or jumper settings. To avoid electric shock and harm to your eyes by laser light, do not open the CD-ROM drive enclosure. The drive should be serviced by qualified service personnel only. Refer to the label on the drive for power requirements and wavelength. Do not attempt to make any adjustment to the unit. This PC Workstation is a class 1 laser product.

The CD-ROM Drive Does not Work

Check that the cables have been properly connected.

•

Check that the CD-ROM is inserted in the drive.

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Check the IDE Devices configuration settings in the Setup program

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(Advanced > IDE Devices). Check the Hardware Protection settings in the Setup program

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(Security > Hardware Protection). Check the Boot Device Security settings in the Setup program

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(Security > Boot Devices Security). Check that the Integrated Bus IDE Adapters item is set to Both in the

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Setup program (Advanced > IDE Devices).

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No Sound from the CD-ROM Drive

If you are having problems with sound when playing a CD:

Check that the volume control (if present) on the CD-ROM or

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CD-RW drive front panel is not set to the minimum. Ensure that the disk in the drive is an audio disk and not a photo CD

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or data CD. If using headphones or external speakers, check that they are

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properly connected to the Audio Front Panel (not to the audio jack for the CD-ROM).

Check that the CD Audio switch is selected in the mixer (if selected

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a speaker icon will appear in the taskbar). Check that the CD audio cable is correctly installed and is connected

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to the system board.

3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Hardware Problem

The CD-ROM Drive is Idle

If the drive does not appear to be working, try accessing the disk by clicking on the drive icon or drive letter assigned to the drive by your operating system.

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3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Hardware Problem

The CD-ROM Drive Does not Open

If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button. T o eject a CD-ROM disk using the manual eject button, proceed as follows:

1 If the CD-ROM drive manual eject button is not visible, remove the

front bezel covering the drive. The manual eject button is inside a small hole in the front of the CD-ROM drive.

2 With a thin, solid rod, such as the end of a paper clip, push the drive’s

manual eject button.

Using the manual eject feature. The picture shows two possible locations of the manual eject button.

3 The drive door is released, opening slightly. Carefully pull it open

fully and retrieve the disk.

4 To close the drive door, push it gently closed without forcing it. The

drive door may not close completely until it is fully functional (for example, when the power comes back on).

5 If required, replace the drive’s front bezel.

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If an Accessory Board Does not Work

Carry out the following checks:

Check that the accessory board has been firmly installed in the slot.

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Check that the accessory board has been correctly configured.

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Check that the accessory board is not using memory, I/O addresses,

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an IRQ, or DMA also used by the PC Workstation. Refer to “IRQs, DMAs, and I/O Addresses Used by Your PC Workstation” on page 86 for more information.

3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Hardware Problem

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3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Software Problem

If You Have Forgotten Your Password

❒ If you forget the User Password and the Administrator password is set

and known:

1 Switch off the PC Workstation. 2 Restart the PC Workstation. 3 Wait for the message 4 Press to start Setup. 5 Type the Administrator password to enter Setup. 6 Select Security, the User Password submenu, and set a new User

password.

7 Press to save the new User password and exit Setup.

❒ If you forget both the User password and the Administrator password:

1 Switch off the PC Workstation and remove the computer’s cover

(refer to page 25).

2 Set switch 7 (PSWRD) on the system board switch block to ON

(DOWN). Refer to page 99 for the switch location.

3 Replace the PC Workstation’s cover and switch on the

PC Workstation. Allow it to complete its startup routine.

4 Switch off the PC Workstation and remove the cover. 5 Reset switch 7 (PSWRD) to OFF (UP). 6 Replace the computer’s cover (refer to page 27).

Setup.

7 Switch on the PC Workstation and allow it to startup. 8 Press when prompted to use Setup. 9 Set new User and Administrator passwords. 10 Press to save the new passwords and exit Setup.

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If You Can’t Start the Setup Program

This may happen if the copy of the PC Workstation’s configuration stored in memory is corrupted. You will need to erase this bad configuration. Refer to “Clearing the PC Workstation’s Configuration Memory” on page 62 for more information on how to do this.

If the Date and Time Are Incorrect

The date and time can be incorrect for the following reasons:

The time has changed to reflect the beginning or end of

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Summer Time The PC Workstation has been unplugged from the mains for too long

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and the battery is discharged.

3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Software Problem

The on-board battery automatically recharges itself as soon as the PC Workstation is plugged into a power outlet.

To change the date and time, use your operating system utilities or the Setup program.

If Your Application Software Does Not Work

If the PC Workstation reports the system is OK and the indicator light over the power switch is illuminated, but some software won’t run, refer to the operating system and/or application software manuals.

If You Have a Network Problem

If you have a problem with your PC Workstation’s network, run the HPIEDIAG utility provided on the HP CD-ROM that contains the LAN drivers, supplied with your PC Workstation. This utility should be run from a minimal DOS system, without any LAN drivers loaded—achieve this by booting from a system floppy disk. (If your PC Workstation is running Windows NT 4.0, you will need to create this system floppy disk on another PC.)

1 Insert the system floppy disk in the floppy disk drive and re-boot

your PC Workstation.

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If Your PC Workstation Has a Software Problem

2 Insert the CD-ROM containing the HPIEDIAG utility in the CD-ROM

drive.

3 Make the CD-ROM drive the current drive by typing, for example,

D: if D is the letter of your CD-ROM drive.

4 Change to the DIAG directory by typing: 5Start the HPIEDIAG utility by typing:

CD\LAN\DIAG

HPIEDIAG . Follow

the instructions on the screen.

Then check the configuration of the integrated Ethernet interface using the Setup program. Refer also to the Network Administrator’s Guide preloaded onto your PC Workstation.

If Your PC Workstation Has an Audio Problem

If you encounter problems with the audio on your PC Workstation, refer to the Using Sound guide preloaded onto your PC Workstation.

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Using HP MaxiLife to Diagnose Problems

Your HP LCD can help you to diagnose problems with your PC W orkstation, even when you are unable to get your system and monitor working properly.

3 Troubleshooting Your PC Workstation

Using HP MaxiLife to Diagnose Problems

Pre-Boot Checks

Note: Some error messages displayed here may not be available.

When you press your PC Workstation’s on/off button, HP MaxiLife will check your sy stem before it initiates the start-up sequence. Y ou will see one of the following screens on the LCD as these checks progress:

Error!

CPU Socket

Check that a CPU or terminator is installed in the CPU slots

Error!

Power CPU 2

Check processor 2 VRM installation.

Error!

No RAM

Check memory installation.

Error!

Power supply

Check power supply and power cable connections.

Error!

Board PLL

Check system board.

Error!

No Video

Check that graphics card is installed correctly.

Error!

Power CPU 1

Check processor 1 VRM installation.

Error!

BIOS

Flash new BIOS.

Error!

RAM type

Check that installed RAM types are compatible.

HP KAYAK XU

No errors occurred during preboot. POST is initiated.

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3 Troubleshooting Your PC Workstation

Using HP MaxiLife to Diagnose Problems

POST Phase

Following these checks, the POST (Power-On Self Test) sequence is initiated. One of the following screens will appear in this phase:

HP KAYAK XU

No errors occurred.

Error!

POST XXXX

A POST error occurred. Refer to “If a POST Error Message is Displayed” on page 61 for more information.

Other Features

HP MaxiLife can also be configured to:

Display the configuration details of your PC Workstation required to

•

obtain support (System info.) Indicate POST (Power-On Self Test) steps during the power-on

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phase (Boot steps) Perform diagnostic tests on your PC Workstation’s various hardware

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components and display the results (Diags). To configure your HP LCD: 1 Ensure that your PC Workstation’s power cord is connected to a

grounded outlet.

In this state, your PC Workstation’s hardware management chip is

active, even if your system is not powered on. 2 Press one of the LCD control buttons. The following menu is

displayed.

System info Boot steps Next Go

Diags Exit Next Go

3 Use to scroll down through the menu items and to select the

required menu item.

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3 Troubleshooting Your PC Workstation

Using HP MaxiLife to Diagnose Problems

System Info.

Boot Steps

Diags

System information is displayed on the LCD one screen at a time and should detail the following:

• Bios version

• Number & speed of processors

• Number and capacity of memory

modules installed

• Serial Number

To view these details, use the button to scroll through the information screens.

Where available, the Boot steps option will display all POST steps the next time your PC Workstation is powered on. For support purposes, POST steps are shown as POST codes and displayed on the LCD as follows:

HP KAYAK XU POST Code 24

Post steps will be displayed on the LCD the next time your PC Workstation is powered on.

If your PC Workstation is powered off when Diags is selected, the LCD display s a second menu. To perform the diagnostics tests, select

from this menu to enable the hardware management chip to assess

Power

the status of your system’s components. If your PC Workstation is already powered on, the diagnostic tests will

be performed as soon as you select Diags from the LCD’s main menu. To view the test results for each system component, press the

control button. If no component errors are detected, the following screen will appear.

COMPONENT

No errors were detected.

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3 Troubleshooting Your PC Workstation

Using HP MaxiLife to Diagnose Problems

If an error is detected, an error screen appears indicating the problem. To continue viewing the test results of the other system components, press the control button.

COMPONENT

Fan CPU

For example, if there is a problem with a fan, an alarm will sound and the following error screen will appear. For more information, refer to “Check Internal Items” on page 60.

When the diagnostic tests are complete, one of the following screens is displayed.

Diagnostics: Done FAIL

Exit

System errors were detected.

Diagnostics: Done OK

Exit

No errors were detected.

You can exit the test session by pressing the button.

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HP Hardware Diagnostics Utility

The Hardware Diagnostics utility helps you to diagnose hardwarerelated problems on HP PCs and PC Workstations. It is a series of tools designed to help you to:

Check the configuration of your system and verify that it is

•

functioning correctly. Diagnose hardware-related problems.

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Provide precise information to HP-dedicated Support Agents so that

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they can solve any problems quickly and effectively.

3 Troubleshooting Your PC Workstation

HP Hardware Diagnostics Utility

Installing this Utility

PC users must first install the latest version of this utility and then ensure it is ready for use.

For more information about how and where to install this utility , refer to the Vectra\Kayak Hardware Diagnostics User's Guide, available on the HP World Wide Web Site in PDF (Adobe Acrobat) format.

It is important that you use the latest version of this utility to diagnose hardware-related problems. If you do not, HP-dedicated Support Agents may request that you do so before offering support.

The latest version of this utility can be obtained from HP Electronic Information Services, available 24 hours per day, 7 days per week.

T o access these services you should connect to the HP World Wide Web Site at http://www.hp.com./go/kayaksupport/

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3 Troubleshooting Your PC Workstation

HP Hardware Diagnostics Utility

Starting This Diagnostics Utility

Basic System Tests

To start the Hardware Diagnostics utility: 1 Quit all applications, shut down the operating system and restart

your PC.

a If you are going to run this utility from a diskette, insert it into the

flexible disk drive before you restart the PC. On restarting, this utility will run automatically, displaying the Welcome screen.

b If you are going to run this utility from your hard disk drive, the

PC will restart with the option to choose between your usual operating system and this utility. Select the Vectra\Kayak Hardware Diagnostics option and it will start automatically, displaying the Welcome screen.

2 Press F2 to continue and follow the instructions on-screen to carry

out the diagnostic tests.

This utility will automatically detect the complete hardware

configuration of your system before any tests can be performed.

T o verify the correct operation of your sy stem's hardware, you will need to carry out the Basic System Tests.

Advanced System Tests

NOTE The advanced test phase of this utility is suitable for intermediate

Support Ticket

To perform more in-depth testing of your system’s individual components, you will need to carry out the Advanced System Tests.

and advanced users only.

To produce a complete record of your system’s configuration and test results, you will need to create a Support Ticket. This can then be sent, via email or fax, to your local or HP-dedicated Support Agent.

For more information on how to use this utility, refer to the Vectra\ Kayak Hardware Diagnostics User's Guide, available on the HP World Wide Web Site, at http://www.hp.com./go/kayaksupport/

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Technical Information

This chapter provides technical information about your PC W orkstation and includes information on the HP Setup program.

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4 Technical Information

Features

Feature: Description:

Processor (standard) Pentium II (single or dual) Cache Memory

(integrated in processor package) Main memory (size/speed) Upgradeable to 1 GB (SDRAM) using either:

Video

XU Models

XW Models

• Level-One: 16 KB code, 16 KB data

• Level-Two: 512 KB

• 64 MB or 128 MB 100 MHz Non-Buffered ECC SDRAM,

• 256 MB Registered ECC SDRAM memory modules

Matrox 2D Integrated Graphics Accelerator installed on the AGP slot (upgradable to 16 MB)

HP Visualize FX4 OpenGL Accelerator installed on both the AGP and the PCI accessory board slot 18 MB SGRAM Frame Buffer 1 MB EDO DRAM for VGA 16 MB SDRAM Texture Memory (optional)

AccelGraphics AccelEclipse OpenGL Accelerator installed on the AGP slot 15 MB 3DRAM Frame Buffer 16 MB SDRAM Texture Memory 1 MB EDO DRAM for VGA

LAN Ethernet 10BT/100TX LAN controller on PCI accessory board

(combined LAN/SCSI board).

Audio Integrated 16-bit high fidelity with high-end mixing capability

and SigmaDelta converters

Disk drive controller An integrated Ultra 16-bit SCSI controller,

An Ultra ATA-33 IDE controller, and An Ultra SCSI 16-bit interface board (combined with the LAN)

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Feature: Description:

Rear connectors • Mini-DIN mouse

• Mini-DIN keyboard

• 25-pin parallel

• 9-pin serial (two, buffered)

• Two USB connectors

• Joystick/Dual MIDI connector

• LINE IN jack (3.5 mm)

• LINE OUT jack (3.5 mm)

• MIC IN jack (3.5 mm)

25-pin parallel connector • Mode: Centronics or bidirectional modes (ECP/EPP)

• Parallel port: 1 (378h, IRQ 7), 2 (278h, IRQ 5), or Off.

9-pin serial connectors • Standard: Two UART 16550 buffered serial ports

(both RS-232-C).

• Serial Ports A and B: 2F8h (IRQ 3), 2E8h (IRQ 3), 3F8h (IRQ 4), 3E8h (IRQ 4), or Off—

(if one port uses 2xxh, the other port must use 3xxh).

4 Technical Information

Features

Disk drive shelves Seven mass storage shelves supporting:

• Two front-access, third-height, 3.5-inch drives

• Three front-access, half-height, 5.25-inch drives

• Two internal 3.5-inch hard disk drives

System board connectors • One flexible disk drive connector

• One ATA/33 IDE connector (for up to two IDE devices)

• One Ultra SCSI 16-bit connector (for up to five internal

SCSI devices)

• One CD-ROM audio connector

• AUX connector

• Multimedia front panel connector

• Front panel MIC connector

• Internal speaker connector

• One external start connector

• External battery connector

Accessory slots • One AGP (Accelerated Graphics Port) slot

• Three 32-bit PCI slots (one with an HP RAIDport)

• One 16-bit ISA (Industry Standard Architecture) slot

• One combination ISA or PCI slot

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4 Technical Information

Features

Feature: Description:

Keyboard/Mouse • HP enhanced keyboard with mini-DIN connector

XU Models: • HP enhanced scrolling mouse with mini-DIN connector

XW Models: • HP three-button mouse with mini-DIN connector

HP UltraFlow cooling system Cooling system with multiple temperature-regulated fans to

optimize cooling

Headset Stereo headset with microphone

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HP XU User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual