The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
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This document contains proprietary
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®
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trademarks of Microsoft Corporation in the
United States and/or other countries.
Second Edition (February 2011)
Document Part Number: 626995-002
About this guide
This guide provides information on setting up the display, installing drivers, using the On-Screen
Display menu, troubleshooting, and technical specifications.
WARNING!Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION:Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE:Text set off in this manner provides important supplemental information.
ENWWiii
iv About this guideENWW
Table of contents
1 Product features ............................................................................................................... 1
HP Digital Signage models ........................................................................................................ 1
The HP LCD digital signage displays have a wide-aspect active matrix thin-film transistor (TFT) panel.
The displays features include the following:
HP LD4201 model, 106.7 cm (42-inch diagonal) widescreen viewable area display with
●
1920 x 1080 native resolution
HP LD4210 model, 106.7 cm (42-inch diagonal) widescreen viewable area display with
●
1920 x 1080 native resolution
HP LD4710 model, 119.28 cm (47-inch diagonal) widescreen viewable area display with
●
1920 x 1080 native resolution
Landscape and portrait wall mounting positions
●
Video inputs support DisplayPort In/Out, HDMI In, RGB In/Out, and RS-232-C In/Out signal
●
inputs
Audio input jack and external speaker ports
●
LAN port (HP LD4210 and HP LD4710 only) for remote display control and controlling the
●
HP Media Sign Player
HP Media Sign Player—Play image, video, and music files from a USB storage device; define
●
play list, timing options, and scheduling
USB port for the HP Media Sign Player
●
On-Screen Display (OSD) menu in several languages for ease of setup and screen optimization
●
Screen adjustment buttons (Power On/Off, AUTO/SET, OSD Controls, MENU, and INPUT) on the
●
back of the display
User controls to adjust Picture, Tile Mode, Timer, Energy Saving, Aspect Ratio, Audio, and
●
additional setup options
Plug and play capability if supported by the system
●
Security cable provision on rear panel to lock down the display and help prevent theft
●
Support VESA compliant mounting interface with 600 x 400 mm (23.62 x 15.75 in) hole pattern
●
for the HP LD4201 and HP LD4210 models and 800 x 400 mm (31.50 x 15.75 in) hole pattern
for the HP LD4710 model
Accessories
ENWW
Software and documentation CD
●
Remote control
●
HP Digital Signage models
1
Power cord
●
DisplayPort cable
●
HDMI cable
●
RGB (VGA) cable
●
Optional accessories
Optional accessories (purchased separately) might vary depending on the model.
Stand kit
●
Speakers kit
●
Wall mount kit
●
2Chapter 1 Product featuresENWW
2Safety and maintenance guidelines
Important safety information
A power cord is included with the display. If another cord is used, use only a power source and
connection appropriate for this display. For information on the correct power cord set to use with the
display, refer to the
WARNING!To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.
• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
• Disconnect power from the product by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one can
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper
workstation, setup, posture, and health and work habits for computer users, and provides important
electrical and mechanical safety information. This guide is located on the Web at
and/or on the documentation CD, if one is included with the display.
Power cord set requirements on page 95.
www.hp.com/ergo
CAUTION: For the protection of the display, as well as the media player/computer, connect all
power cords for the media player/computer and its peripheral devices (such as a display, printer,
scanner) to some form of surge protection device such as a power strip or Uninterruptible Power Supply
(UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as
having this ability. Use a power strip whose manufacturer offers a Damage Replacement Policy so you
can replace the equipment, if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your display.
WARNING!Displays that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts can fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the display so that they cannot be
pulled, grabbed, or tripped over.
CAUTION:Do not place the device in a location where water may drip and/or splash on the
device.
Do not place an object that contains water, such as a flower vase, on the device.
ENWW
Important safety information
3
Maintenance guidelines
To enhance the performance and extend the life of the display:
Do not open the display cabinet or attempt to service this product yourself. Adjust only those
●
controls that are covered in the operating instructions. If the display is not operating properly or
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
Use only a power source and connection appropriate for this display, as indicated on the label/
●
back plate of the display.
Be sure the total ampere rating of the products connected to the outlet does not exceed the current
●
rating of the electrical outlet, and the total ampere rating of the products connected to the cord
does not exceed the rating of the cord. Look on the power label to determine the ampere rating
(AMPS or A) for each device.
Install the display near an outlet that you can easily reach. Disconnect the display by grasping the
●
plug firmly and pulling it from the outlet. Never disconnect the display by pulling the cord.
Turn the display off when not in use. You can substantially increase the life expectancy of the
●
display by using a screen saver program and turning off the display when not in use.
CAUTION:Burn-in or image sticking might occur on displays which display the same static
image on the screen for prolonged periods of time. To avoid burn-in or image sticking and to
prolong the life of the display, you should activate one of the four ISM selections in the OSD,
activate a screen-saver application, periodically cycle between static information and moving
images, or turn off the display when it is not in use for prolonged periods of time.
Slots and openings in the cabinet are provided for ventilation. These openings must not be
●
blocked or covered. Never push objects of any kind into cabinet slots or other openings.
Do not drop the display or place it on an unstable surface.
●
Do not allow anything to rest on the power cord. Do not walk on the cord.
●
Keep the display in a well-ventilated area, away from excessive light, heat or moisture.
●
When removing the display base, you must lay the display face down on a soft area to prevent it
●
from getting scratched, defaced, or broken.
4Chapter 2 Safety and maintenance guidelinesENWW
Cleaning the display
1.Turn off the display and unplug the power cord from the back of the unit.
2.Dust the display by wiping the screen and the cabinet with a soft, clean antistatic cloth.
3.For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.
CAUTION:Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.
Never spray the cleaner directly on the screen surface. It might seep behind the bezel and damage the
electronics.
CAUTION:To clean the display screen or cabinet, do not use cleaners that contain any petroleum-
based materials such as benzene or thinner or any volatile substance. These chemicals might damage
the display.
Shipping the display
Keep the original packing box in a storage area. You might need it later if you move or ship the
display.
ENWW
Maintenance guidelines
5
3Setting up the display
To set up the display, ensure that the power is turned off to the display, media player/computer system,
and other attached devices, and then follow the instructions below.
Installing the stand (sold separately)
1.Take the parts for the stand out of the box.
HP LD4201 and LD4210—Four screws M4 x 32 mm (1.26 in) and stand
●
Figure 3-1 HP LD4201 and LD4210—Stand accessory contents
HP LD4710—Four screws M4 x 10 mm (0.39 in) and stand
●
Figure 3-2 HP LD4710—Stand accessory contents
6Chapter 3 Setting up the displayENWW
2.Place a soft cloth on the table and place the display with the screen facing downward. Connect
the stand as shown in the following figure.
Figure 3-3 HP LD4201 and LD4210—Sliding the stand onto the display
Figure 3-4 HP LD4710—Sliding the stand onto the display
ENWW
Installing the stand (sold separately)
7
3.Use the screws to secure the stand on the rear side of the product as shown in the figure.
Figure 3-5 HP LD4201 and LD4210—Securing the stand to the display
Figure 3-6 HP LD4710—Securing the stand to the display
8Chapter 3 Setting up the displayENWW
Connecting the speakers (sold separately)
1.Mount the speakers onto the display.
Figure 3-7 Mounting the speakers
2.Use the four Taptite D3 x 12 mm (0.47 in) screws to secure the speakers to the display.
Figure 3-8 Securing the speakers to the display
ENWW
Connecting the speakers (sold separately)
9
3.After installing the speakers, use the cable holders and cable ties (available on select models) to
secure the speaker cables.
Figure 3-9 Using the cable holders (feature available on select models)
Figure 3-10 Using the cable ties (feature available on select models)
10Chapter 3 Setting up the displayENWW
4.After installing the speakers, connect to the SPEAKER input terminal by connecting the proper color
match for the left and right speakers.
Figure 3-11 Connecting to the input terminal
Rotating to the portrait position
When installing the display in the portrait position, rotate it clockwise based on its front. The display
can be rotated in only one direction.
NOTE:The display cannot be rotated if it is installed on the stand.
Figure 3-12 Installing portrait
NOTE:The LED indicator light orientation is on the bottom-right corner in the landscape position and
on the bottom-left corner when rotated to the portrait position.
ENWW
Rotating to the portrait position
11
Using the remote control
Inserting the batteries
1.Slide off the battery cover.
2.Insert the batteries with correct polarity (+/-).
3.Close the battery cover.
NOTE:To prevent environmental pollution, dispose of used batteries in accordance with your local
recycling guidelines.
Figure 3-13 Inserting batteries
12Chapter 3 Setting up the displayENWW
Identifying remote control buttons
Figure 3-14 Remote control buttons
1
2
3
4
5
6
7
8
9
10
11
12
13
MONITOR
ON
MENU
BACK
ON
14
OFF
SAVING
15
INPUT
ENERGY
16
MARK
ARC
PSM
MUTE
BRIGHT
NESS
17
P
18
A
G
E
19
AUTO
USB
20
OK
EXIT
TILE
ID
OFF
21
22
ENWW
ComponentFunction
1Power on/offTurns the display on from standby or off to standby
2MONITOR ON or
OFF
3NumberTypes numbers
4 Not supported
5Volume up (+) or
down (-)
6PSMSelects the Picture Status Mode
7MUTETurns the sound on or off
8MENUSelects a menu or clears all on-screen displays and returns to display viewing from any menu
9Up/down/left/right
arrows
Turns the display on and off
Adjusts the volume
Allows navigation of the On-Screen Display menus and adjustment of the system settings
Using the remote control
13
ComponentFunction
10OKAccepts a selection or displays the current mode
11BACKNavigates one step back in an interactive application
12ID ON or OFFEnables the display lock
13USB menu control
buttons
14ENERGY SAVINGAdjusts the Energy Saving mode
15INPUTOpens the Input Source menu options (RGB, HDMI/DVI, and DisplayPort)
16 Not supported
17ARCSelects the Aspect Ratio converter mode
18BRIGHTNESSAdjusts the resolution and brightness by pressing the Up and Down buttons on the remote
19AUTOAutomatically adjusts picture position and minimizes image instability (RGB input only)
20USBSelects USB menu to control HP Media Sign Player
21EXITClears all on-screen displays and returns to display viewing from any menu
22TILESelects the TILE Mode
Use with the HP Media Sign Player option lists in the USB menu
control
In USB mode, the OSD menu uses the Page function of the BRIGHTNESS button to move to the
next file list.
14Chapter 3 Setting up the displayENWW
Identifying display components
The components of the display and their functions are identified in the following sections.
Display components
Figure 3-15 HP LD4201 and HP LD4210—Display components
2
1
3
Figure 3-16 HP LD4710—Display components
456
2
1
ComponentFunction
1IR receiverReceives signals from the remote control
2LED indicator lightLight is blue when display is on, amber when display is in power saving mode
3Display control buttonsPower and OSD control buttons
4Power cord receptaclePower cord receptacle to connect the display to an electrical outlet
5Display signal portsRGB IN/OUT, HDMI/DVI, RS-232-C IN/OUT, Audio IN, DisplayPort IN/OUT,
USB, LAN (HP LD4210 and HP LD4710 only)
6External speaker connectionsConnections for external speakers
3
4
5
6
ENWW
Identifying display components
15
Display control panel
Figure 3-17 HP LD4201 and HP LD4210—Display control panel
12345678
Figure 3-18 HP LD4710—Display control panel
12345678
ComponentFunction
1Power ON/OFFPress to turn the power ON. Press again to turn it OFF.
2AUTO/SETWhen the OSD window is closed, the auto-adjustment feature to optimize the
screen image is activated.
When the OSD window is open, press to select a menu item or save changes.
3OSD select/adjust button
UP
4OSD select/adjust button
DOWN
5OSD select/adjust button
LEFT
6OSD select/adjust button
RIGHT
7MENUOpens or closes the OSD (On-Screen Display) menu screen.
8INPUTToggles between video inputs:
Selects an OSD menu icon or adjusts the settings in the OSD screen.
UP arrow ▲ adjusts up
Selects an OSD menu icon or adjusts the settings in the OSD screen.
DOWN arrow ▼ adjusts down
Selects an OSD menu icon or adjusts the settings in the OSD screen.
LEFT arrow ◄ adjusts left
Selects an OSD menu icon or adjusts the settings in the OSD screen.
RIGHT arrow ► adjusts right
DisplayPort—Digital signal
●
HDMI/DVI—Digital signal
●
RGB—15-pin D-Sub analog signal (VGA)
●
16Chapter 3 Setting up the displayENWW
Display ports
Figure 3-19 Display ports
ComponentFunction
1Power cord receptaclePower cord receptacle to connect the display to an electrical outlet.
2RS-232-C (Control) serial
ports
3HDMI/DVI, RGB IN, and
RGB OUT
4AUDIO (RGB/DVI)AUDIO (RGB/DVI) connects the audio cable to the Line Out on the media player/
5DP IN and DP OUT
(DisplayPort)
RS-232-C (Control) serial ports connect to RS-232 devices.
HDMI supports High Definition (HD) input and HDCP (High-bandwidth Digital
Content Protection). Some devices require HDCP in order to display HD signals. DVI
input is supported with an HDMI to DVI signal cable (not included). RGB IN
supports analog VGA connections from PCs. RGB OUT supports cloning
connections with VGA cables from display to display.
computer sound card.
NOTE: Before connecting to the AUDIO (RGB/DVI) port on the display, verify
what type of Audio Out connection is available on the media player/computer
sound card. The Line Out on a media player/computer is used to connect to
speakers, including a built-in amplifier (AMP). For additional instructions, refer to the
sound card manual.
If the Audio Out on the media player/computer sound card has only Speaker Out,
reduce the media player/computer volume before connecting to the AUDIO (RGB/
DVI) port on the display.
If the Audio Out on the media player/computer sound card supports both Speaker
Out and Line Out, choose Line Out.
DP IN supports digital input with DisplayPort cables from a media player/computer.
DP OUT supports cloning of connections with DisplayPort cables from display to
display.
6USBUSB connects a USB storage device to the HP Media Sign Player.
7LAN
(HP LD4210 and HP LD4710
models only)
8SPEAKERSPEAKER connects the external speakers to the display.
LAN connects the display directly to a media player/computer or to a network
directly or indirectly by a router, hub, or switch using the LAN cable.
VESA mounting support and security slot
VESA FDMI (Video Electronics Standards Association Flat Display Mounting Interface)
wall mounting—This product supports a VESA FDMI-compliant mounting device. The mounting
devices can be purchased separately from HP.
ENWW
VESA mounting support and security slot
17
Security cable provision—To help prevent theft, a security cable provision is available on the rear
of the display. The cable and lock required to connect to the display are available separately and can
be purchased from HP.
Figure 3-20 VESA mounting holes
18Chapter 3 Setting up the displayENWW
Connecting to external devices
1.Be sure that the display, media player/computer, and all attached devices are turned off.
2.Connect the signal input cable.
For additional information, refer to one of the following signal input cable sections:
Connecting RGB on page 22
●
Connecting DisplayPort (480p/576p/720p/1080i/1080p) on page 23
●
Connecting HDMI (480p/576p/720p/1080i/1080p) on page 23
●
Connecting LAN (HP LD4210 and HP LD4710 only) on page 25
●
3.Connect the audio cable (sold separately) to the Audio (RGB/DVI) (1) connector on the rear of the
display and the other end to the Line Out port (2) on the media player/computer if the video
signal connection is from either a RGB (VGA) or DVI connector on the media player/computer.
Figure 3-21 Connecting the audio cable
1
NOTE:The ferrite core can be used to reduce electromagnetic waves when connecting an audio
cable. Fit the ferrite core to the audio cable. The ferrite core needs to be separated from the mold
by 5 cm (2 in).
2
ENWW
Connecting to external devices
19
4.Connect the AC power cord to the AC-IN connector on the rear of the display and the other end
to an electrical outlet. Before connecting the power cord, please read the power-cord safety
precautions in the
Important safety information on page 3.
Figure 3-22 HP LD4201 and HP LD4210—Connecting the power cord
Figure 3-23 HP LD4710—Connecting the power cord
20Chapter 3 Setting up the displayENWW
5.Turn on power to the display by pressing the power button (1).
Figure 3-24 HP LD4201 and HP LD4210—Power button
1
Figure 3-25 HP LD4710—Power button
1
6.Turn on the media player/computer.
7.Select an input signal:
Press the INPUT button on the remote control to open the Input List, select the appropriate input
signal, and then press the OK button to save your change.
Or, press the INPUT button on the back of the display, select the appropriate input signal, and
then press the AUTO/SET button to save your change.
When connecting with a D-Sub (VGA) signal input cable, select RGB from the Input List.
●
When connecting with an HDMI signal input cable or when connecting a DVI signal input
●
cable with the HDMI to DVI cable, select HDMI/DVI from the Input List.
When connecting with a DisplayPort signal input cable, select DP from the Input List.
●
NOTE:If connecting more than one input source, connect the signal cables [HDMI/DVI, RGB (VGA),
and DisplayPort] to each media player/computer. Press the INPUT button on the remote control to select
the input to view.
ENWW
Connecting to external devices
21
Connecting RGB
1.For analog operation, connect the D-Sub signal cable to the RGB IN (1) connector on the rear of
the display and the other end to the connector (2) on the media player/computer.
NOTE:If connecting to a Mac media player/computer, use the standard Mac adapter (3)–not
included.
Figure 3-26 Connecting the D-Sub signal cable
1
2.Connect the audio cable (sold separately) to the Audio (RGB/DVI) (1) connector on the rear of the
display and the other end to the Line Out port (2) on the media player/computer if the video
signal connection is from either a RGB (VGA) or DVI connector on the media player/computer.
Figure 3-27 Connecting the audio cable
2
3
1
3.Select an input signal:
Press the INPUT button on the remote control, select the RGB input signal, and then press the OK
button to save.
Or, press the INPUT button on the back of the display, select the RGB input signal, and then press
the AUTO/SET button to save.
2
22Chapter 3 Setting up the displayENWW
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