service
handbook
chapter
hp business pcs
www.hp.com/go/vectrasupport
hp
small form factor
vectra vl420
notice
Information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated into another language without the prior written
consent of Hewlett-Packard Company.
3Com and EtherLink are registered trademarks of 3Com Corporation.
Intel, Celeron, and Pentium are either registered trademarks or trademarks of Intel.
Microsoft, MS, MS-DOS, Windows and Windows NT are either registered trademarks or
trademarks of Microsoft Corp. in the United States and/or other countries.
NVIDIA, GeForce, GeForce2, GeForce3, GeForce2 Pro, GeForce2 MX, GeForce2 GTS,
Vanta, NVIDIA Vanta, TNT2, NVIDIA TNT2, TNT, NVIDIA TNT, NVIDIA RIVA, RIVA, are
registered trademarks or trademarks of NVIDIA Corporation in the United States and/or
other countries.
© 2001 Hewlett-Packard Company
contents
This chapter provides:
❒
Product model numbers
❒
Supported Accessories
❒
System Board, BIOS, and memory information
❒
Part numbers
replacement and exchange parts
The difference between a replacement and an exchange part is that when using
an exchange part you should return the replaced part to HP.
Replacement and exchange parts listed in this manual are subject to change.
However, updated part numbers are automatically cross-referenced to the old
number. This means that you will receive the correct part using the numbers
listed in this manual (even if the part’s actual number has been updated).
ordering parts
Contact your local HP Customer Care Center or an HP Authorized support
provider to get parts. Diagnostic is required in both cases, prior to any shipments.
For HP Customer Care Centers
www.hp.com/go/vectrasupport
and select contact hp
hp vectra vl420 sff pc
models and accessories
product
number
400MHz Bus Speed, 133MHz Data Bus Speed, and 256KB L2 Cache Memory
P5992A 20 GB IDE,
P7228A 20 GB IDE,
P7229A XP Pro
P7238A 40 GB IDE,
P7239A XP HE
P7240A W2000
P5993A 20 GB IDE,
P6199W 20 GB IDE,
P7241A 40 GB IDE,
1. Indicates operating system preloaded. W98 = Windows 98, W2000 = Windows 2000,
NT4 = Windows NT4, XP Pro = Windows XP Professional, XP HE = Windows XP Home
Edition.
hard drive graphics
controller
Vectra VL420 SFF PC
Models with Intel Pentium 4 Processor,
HP Vectra vl420 SFF 1.6GHz (CPL: xx/2001 )
ATI Rage 128 Ultra
5400 rpm
7200 rpm
7200 rpm
7200 rpm
7200 rpm
7200 rpm
32 MB
ATI Rage 128 Pro
16 MB
HP Vectra vl420 SFF 1.7GHz (CPL: xx/2001 )
ATI Rage 128 Ultra
32 MB
HP Vectra vl420 SFF 1.8GHz (CPL: xx/2001 )
ATI Rage 128 Pro
16 MB
std. RAM optical drives OS
128 MB
SDRAM
256 MB
SDRAM
256 MB
SDRAM
24✕ max IDE
Slim CD-ROM
24✕ max IDE
Slim CD-ROM
24✕ max IDE
Slim CD-ROM
W2000
XP HE
W98
W2000
XP Pro
1
1
1
note
All models have:
❒
Integrated Analog Devices AD1885 AC’97 stereo audio codec.
❒
Integrated Intel network controller.
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supported accessories
Memory
64 MB SDRAM, non-ECC PC133 main memory module P1536A
64 MB SDRAM, non-ECC PC133 main memory module – pack of 10 P5100A
128 MB SDRAM, non-ECC PC133 main memory module P1537A
128 MB SDRAM, non-ECC PC133 main memory module – pack of 10 P5101A
256 MB SDRAM, ECC PC133 main memory module P1538A
256 MB SDRAM, ECC PC133 main memory module – pack of 10 P1502A
512-MB SDRAM, ECC PC133 main memory module P5090A
Input Devices
HP PS2 Windows Keyboard C4735B
HP USB Enhanced Internet Keyboard C4768A
HP PS2 Scrolling Mouse C4736B
HP USB Optical Scrolling Mouse C4766A
HP Cordless keyboard and mouse kit
(US, France, Germany, UK and Euro English only)
Monitors
All current HP Monitors (see the HP Monitors Service Handbook)
Hard Disk Drives
20 GB 7200 rpm Ultra ATA/100 hard disk drive P1541A
80 GB 7200 rpm Ultra ATA/100 hard disk drive P1542A
P5911A
Optical and Removable Storage
24✕ max-speed slim IDE CD-ROM drive D1549A
8✕ max-speed slim IDE DVD-ROM drive P1545A
8✕ 8✕ 24✕ max-speed slim IDE CD-RW drive P5092A
HP USB external CD-RW drive C4504/5A
HP USB external floppy disk drive D9510A
HP external USB Compact Flash Reader P1977A
Multimedia
HP external USB web camera P1978A
HP Multimedia Monitor Base P1535A
HP Amplified External Speaker 9.6WRMS P1534A
HP headset with microphone P1968A
HP internal speaker (bulk) P1967A
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Data Communications and LAN Adapter Boards
HP 802.11b USB Wireless LAN P1980A
HP 802.11b Wireless LAN Access Point (SMB) P1981A
HP 802.11b Wireless LAN Access Point (Corporate) F2135A
HP External USB Modem P1979A
Security
HP Master Pass Key System Kit D6655C
HP Spare Master Pass Key D6658B
HP Locks for Master Pass Key System, option 1 (pack of 50) D6659A
HP Locks for Master Pass Key System, option 2(pack of 50) D9528A
HP Locks for Master Pass Key System, option 3 (pack of 50) P1550A
HP Kensington Lock F1645A
HP L1510 Front Glass Protection P2291A
HP L1520 Front Glass Protection P5096A
1
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hp vectra vl420 sff pc
system board, BIOS, and memory
1
CD audio connector
Internal speaker
(if fitted)
Auxilary power
connector
SCSI LED (SCSI
models only)
Chassis fan (DT and SFF)
Front USB port
connector
Chassis Intrusion
Processor:
Intel Pentium 4 with
socket N.
Processor fan
Main Memory:
3 DIMM sockets
Maximum 1.5 GB.
64, 128, 256 or 512 MB
SDRAM modules.
Main Power
connector
Floppy drive
CD-ROM, DVD,
CD-RW, Tape or Zip
drive
Primary IDE connector for
Hard drive(s)
Status panel
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System Board Switches:
See the table on the next page.
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system board switches
Switch Function Default
1-4
On Reserved
Off Reserved – Normal operation
On Clears CMOS and passwords
5
6
7
8
9
5
(to reload the Setup program defaults)
Off Normal operation
On Clears User and Administrator passwords
Off Normal operation
On BIOS recovery mode: forces booting in the BIOS boot
block area
Off Normal operation
On Not used
Off Not Used - Normal operation
On Normal operation (Software boot block protection)
Off Hardware boot block protection
On Not used
Off Not Used - Normal operation
Off
Off
Off
Off
Off
On
Off
BIOS history
For the latest BIOS, the flasher utility program, and the BIOS history refer to the
HP’s Web site.
1
http://www.hp.com/go/vectrasupport/
pre-boot diagnostic beep codes
Number
of Beeps
0 System OK
1 Processor absent, not correctly connected or ZIF (Zero Insertion Force)
socket not closed
2 Power supply is in protected mode
3 No memory, bad memory modules, incompatible memory module
4 Graphics card problem
5 PnP/PCI initialization problem
6 Corrupted BIOS. You need to activate crisis recovery procedure (refer to
release note provided with BIOS).
7 Defective system board
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Meaning
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1
hp vectra vl420 sff pc
part numbers
1
2
3
4
6
9
15
7
10
11
12
8
14
16
5
13
18
17
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parts list
Item Description Repl.
Part Number
1 Complete chassis with cover
2 Front bezel kit (includes plastic fillers,
metal RFI shields, HP logo and stand)
3 I/O gasket and heatsink bracket
4 HDD tray (includes screws and grommets)
5 Low-profile PCI slot blank panel
6 Chassis fan
7 Power supply 165W (PFC
8 Control cable kit (includes front USB
connectors and cable, power switch and
cable, intrusion switch and cable)
9 Data cable kit (HDD, FDD and CD-ROM
data cables)
10 1.44 Floppy disk drive
11 IDE hard disk drives:
1
) 0950-4216 —
2
5065-8971 —
5065-8988 —
5065-4299 —
5065-8992 —
5065-8996 —
5065-8997 —
5065-8999 —
5065-8998 —
5065-2592 —
Exchange
Part Number
1
20 GB 5400 rpm Maxtor Athena
20 GB 5400 rpm Seagate U6 (FW3.35)
20 GB 5400 rpm WD WL40
20 GB 5400 rpm Seagate U6 Blockpoint
20 GB 7200 rpm Maxtor Atlantis
20 GB 7200 rpm IBM
20 GB 7200 rpm Maxtor Viper
20 GB 7200 rpm Seagate Barracuda
20 GB 7200 rpm WD Caviar XL40
40 GB 5400 rpm Seagate U6 (FW3.35)
40 GB 5400 rpm WD VL40
40 GB 5400 rpm Seagate U6 Blockpoint
40 GB 7200 rpm IBM
40 GB 7200 rpm Maxtor Viper
40 GB 7200 rpm Quantum Atlantis
40 GB 7200 rpm Seagate Barracuda
40 GB 7200 rpm WD Caviar XL40
80 GB 7200 rpm Maxtor Viper
80 GB 7200 rpm Seagate Barracuda
24✕ max IDE slim CD-ROM drive
12
8✕ 24✕ max IDE slim DVD-ROM drive
8✕ 8✕ 24✕ max IDE slim CD-RW drive
13 Enhanced PS2 scrolling mouse
Optical USB scrolling mouse
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
D4383-60101
D4388-60501
P4398-60301
C4737-60001 —
C4766-60101 —
P4452-69001
P4738-69001
P4449-69001
P6868-69001
P2812-69005
P4736-69003
P6078-69001
P5913-69001
P6184-69001
P4737-69003
P4450-69001
P6869-69001
P4735-69003
P6080-69001
P2813-69005
P5914-69001
P4451-69001
P6082-69001
P5915-69001
—
—
—
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hp vectra vl420 sff pc
parts list
Item Description Repl.
Part Number
14 Standard PS2 keyboard C4739-601xx3—
Internet USB keyboard
15 System board
16 Internal speaker
17 Keylock assembly
PCI cards:
18
C4768-601xx3—
See PC’s system board parts list
5184-3847 —
5064-9111 —
Exchange
Part Number
3Com Etherlink 10/100 low-profile PCI
network adapter
AGP graphics cards:
ATI Rage 128 Pro 16 MB low-profile
ATI Rage 128 Ultra 32 MB low-profile
nVidia GeForce2 MX 32 MB low-profile
nVidia TNT2 Vanta 16 MB low-profile
not
Audio cable 5182-1857 —
shown
External USB modem - US
External USB modem - Europe 5065-2591 —
Battery type CR2032 1420-0356 —
1. PFC=Power Factor Correction. PFC power supplies should be used in the EU as of
December 1, 2000 in compliance with EU standards.
2. For optional disk drive information, see the Accessory Service Handbook.
3. Where “xx” is the code for your national keyboard (see the Accessory Service Handbook).
5065-8975 —
P1651-63501
P6198-63501
—
P5761-63501
5065-2590 —
—
—
P5687-69501
—
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system board parts list
Description Repl.
Part Number
System board:
Vectra vl420 system board — P5750-69001
Processors (FC-PGA package):
Intel Pentium 4, 1.5GHz/400 socket N — P5663-69001
Intel Pentium 4, 1.6GHz/400 socket N — P5717-69001
Intel Pentium 4, 1.7GHz/400 socket N — P5664-69001
Intel Pentium 4, 1.8GHz/400 socket N — P5718-69001
Intel Pentium 4, 1.9GHz/400 socket N — P5719-69001
Intel Pentium 4, 2.0GHz/400 socket N — P5665-69001
Active heatsink PGA478 5065-8967 —
Thermal interface material P2136-65001 —
Main memory modules:
1 ✕ 64-MB non-ECC PC133 SDRAM P1536-63010 —
1 ✕ 128-MB non-ECC PC133 SDRAM P1537-63010 —
1 ✕ 256-MB non-ECC PC133 SDRAM P1538-63010 —
1 ✕ 512-MB non-ECC PC133 SDRAM P1539-63001 —
software recovery CD-ROMs
Image Creation & Recovery CD-ROM
— for Windows 2000 SP1 and Windows NT4
Image Creation & Recovery CD-ROM
— for Windows 98SE
Image Creation & Recovery CD-ROM
— for Windows XP Professional
Image Creation & Recovery CD-ROM
— for Windows XP Home
Image Creation & Recovery CD-ROM
— for Windows XP Professional and Windows 2000 SP1
Image Library & Diagnostics CD-ROM
— for Windows 2000, Windows NT4 and Windows 98SE
Image Library & Diagnostics CD-ROM
— for Windows XP Professional and Windows XP Home
Image Library & Diagnostics CD-ROM
— for Windows XP Professional, Windows XP Home and
Windows 2000
1. Where “xx” is the code for your language.
Exchange
Part Number
5970-0510-xx
5970-0491-xx
5970-0530-xx
5970-0540-xx
5970-0550-xx
5970-4610
5970-4650
5970-4653
1
1
1
1
1
1
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manuals and documentation
Quick User’s Guide 5970-5220-xx
Upgrade Guide web source
Troubleshooting Guide web source
Technical Reference Manual (in 3 parts) web source
Service Handbook chapter web source
1. Where “xx” is the code for your language.
2. Electronic file available on www.hp.com/go/vectrasupport.
1
2
2
2
2
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