HP VC4815 User Manual

Service Reference Guide

HP Compaq vc4815 Thin Client

Document Part Number: 480421-001

January 2008

Hewlett-Packard Company in the U.S. and other countries. Compaq, and the Compaq logo are trademarks of Hewlett-Packard Development

Company, L.P. in the U.S. and other countries. Microsoft, Windows, and Window s NT ar e U.S. registered trademarks of

Microsoft Corporation. Transmeta, the Transmeta logo, Crusoe, the Crusoe logo, and combinations

thereof are trademarks of Transmeta Corporation in the U.S.A. and other countries.

All other product names mentioned herein may be trademarks of their respective companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express limited warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

WARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

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CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

Service Reference Guide

HP Compaq vc4815 Series Thin Client First Edition (Jan 2008)

Document Part Number: 480421-001

Contents

Product Description

Network Firmware ..........................................................................................................1–1

HP Compaq Thin Client vc4815 Series ..........................................................................1–2

Serial Number Location ..................................................................................................1–6

Connecting USB Equipment ...........................................................................................1–6

Locating Additional Information ....................................................................................1–7

Spare Parts Lists

vc4815 Series Spare Parts List ........................................................................................2–1

HP vc4815 Series Setup (F10) Utility

Using HP vc4815 Series Setup (F10) Utility ..................................................................3–1

Diagnostics and Troubleshooting

Diagnostic Front Panel LEDs and Audible Codes ..........................................................4–1

Appendix A vc4815 Serial ports definition

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Contents

Upload the Flash Image and system BIOS

Upload th e Flash image and BIOS ....................................................................................5–1

Thin Client vc4815 Specifications 6-1

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The HP Compaq Thin Client vc4815 Series are Redflag Linux-based terminals that connect over a network to a server where all processing and storage occurs. Because of the nature of the products, troubleshooting is significantly simpler than on a standard PC and previous thin clients.

The Graphical User Interface (GUI) is Chinese on all thin clients. If you are using a foreign language keyboard, you will need to set localized settings to perform the localization between a server-based application and the device, but interaction with the unit itself remains in Chinese.

Network Firmware

PXE (Pre-boot Execution Environment) is supported on all HP Compaq Thin Client vc4815 Series products.

PXE allows a client to boot from a server on a network prior to booting the embedded Operating System (OS) from the local Flash module. As long as the system is connected to AC power, the Network Interface Controller (NIC) on a PXE-enabled client remains powered even when the system is turned off. This allows a network administrator to remotely wake up the unit and perform various management tasks, including loading the operating system and other software onto the device from a server over the network.

Product Description

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Product Description

HP Compaq Thin Client vc4815 Series

Front view - vc4815

Power button

Power LED

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Flash activity LED

USB ports (2)

Product Description Product Description

HP Compaq Thin Client vc4815 Series

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type as recommended by the manufacturer.

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Rear View of the vc4815

PS/2 connectors (2)

Serial connectors (4)

Monitor connector

Universal Serial Bus (USB)

connectors (2)

CAUTION: The vc4815 Series power cord connector is for use only

with the supplied powe r adap tor . Re place only with the same or equival en t

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Power connector

Lock Slot

Ethernet RJ-45 connector

Parallel connector

Product Description

Serial Number Location

The serial number is displayed on the side of the unit.

Connecting USB Equipment

USB mouse devices and keyboards do not require special drivers and are considered to be plug and play peripherals. Certain USB devices such as printers and modems, however, may require special drivers. For information on requirements for special drivers, refer to the documentation that is included with the USB device.

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Locating Additional Information

The following documentation is available to support these products:

 Quick Setup  Hardware Reference Guide  Redflag Linux User manual  Customer and Service Notifications, Bulletins and Advisories  Quickspecs

✎ Documentation, white papers, and drivers are subject to change. For the

latest HP thin client documentation, visit the following Web site:

http: //h18004.www1.hp.com/products/thinclients/software.html

Product Description

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Spare Parts Lists

vc4815 Series Spare Parts List

The spare parts tables that follow provide a listing of the spare parts available for the Thin Client vc4815 Series.

vc4815 Series Spare Parts Table

Description Spare Part

SPS-Base, vc4815 512F/512R Linux 458813-001 SPS-Base, vc4815 1GBF/512R Linux 458814-001 SPS-Base, vc4815 2GBF/512R Linux 458815-001 SPS-KYBD USB, Basic, Vista-PRC 435382-AA1 SPS-MOUSE,OPTICAL CARBONITE 390938-001

For a full list of supported and leveraged Hewlett-Packard and third party options, go to:

http://h18004.www1.hp.com/products/thinclients/software.html

Number

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