Hp DV1000, V2000, NX4800 User Manual
Maintenance and Service
Guide
HP Pavilion dv1000 Notebook PC
HP Compaq nx4800 Notebook PC
Compaq Presario V2000 Notebook PC
Document Part Number: 372373-003
July 2005
The information and procedures included in this
✎
and Service Guide
PCs and HP Compaq nx4800 Business Notebooks and all
Compaq Presario V2000 Notebook PCs equipped with Intel
processors.
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
apply to all HP Pavilion dv1000 Notebook
Maintenance
© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel, Pentium, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. Bluetooth is a trademark of its proprietor and used by
Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion dv1000 Notebook PC
HP Compaq nx4800 Notebook PC
Compaq Presario V2000 Notebook PC
Third Edition July 2005
Second Edition December 2004
First Edition September 2004
Document Part Number: 372373-003
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–36
2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–20
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–22
3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–25
3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–27
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–2
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–3
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4
Maintenance and Service Guide iii
Contents
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.7 Mini PCI Communications Card. . . . . . . . . . . . . . . 5–13
5.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.9 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.12 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35
5.13 USB/S-Video Controller Board . . . . . . . . . . . . . . 5–40
5.14 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–42
5.15 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44
5.16 Menu Control Button Board . . . . . . . . . . . . . . . . . 5–45
5.17 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48
5.18 Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50
5.19 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52
5.20 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54
5.21 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
C Screw Listing
Index
iv Maintenance and Service Guide
1
Product Description
The HP Pavilion dv1000 Notebook PC 1 and the
HP Compaq nx4800 Notebook PC and the Compaq Presario
V2000 Notebook PC (both represented by 2) offer advanced
modularity, Intel® Pentium® M and Celeron® M processors, and
extensive multimedia support.
HP Pavilion dv1000, HP Compaq nx4800, and
Compaq Presario V2000
Maintenance and Service Guide 1–1
Product Description
1.1 Features
■ The following processors are available, varying by
computer model:
❏ Intel Pentium M 745 (1.8-GHz) with 400-MHz front
side bus (FSB)
❏ Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB
❏ Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB
❏ Intel Pentium M 710 TJ85 (1.4-GHz) with 400-MHz FSB;
operates at a lower temperature than other processors
❏ Intel Celeron M 340 (1.5-GHz) with 400-MHz FSB
❏ Intel Celeron M 330 (1.4-GHz) with 400-MHz FSB
■ 14.0-inch WXGA (1280 × 768) TFT display with over
16.7 million colors, varying by computer model
■ 80-, 60-, or 40-GB high-capacity hard drive, varying by
computer model
■ 256-MB DDR synchronous DRAM (SDRAM) at 266 MHz,
expandable to 2.0 GB on models with Intel Pentium M
processors and 1.0 GB on models with Intel Celeron M
processors
■ Microsoft® Windows® XP Home Edition or Windows XP
Professional, or Free DOS, varying by computer model
■ Full-size Windows keyboard with embedded numeric keypad
■ TouchPad pointing device with on button and dedicated
two-way scroll region
■ Integrated 10/100 BASE-T Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack
■ Integrated high-speed 56K modem with RJ-11 jack
■ Integrated wireless support for Mini PCI IEEE 802.11b and
802.11b/g WLAN device
1–2 Maintenance and Service Guide
Product Description
■ Support for one Type II PC Card slots, with support for both
32-bit (CardBus) and 16-bit PC Cards
■ External 65-watt AC adapter with 3-wire power cord
■ 6-cell or 12-cell Li-Ion battery pack
■ Stereo speakers with volume up and down buttons
■ Support for the following optical drives:
❏ 8X Max DVD+RW/R and CD-RW Combo Drive
❏ 4X Max DVD+RW/R and CD-RW Combo Drive
❏ 8X Max DVD-ROM Drive
❏ 24X Max DVD/CD-RW Combo Drive
■ Connectors:
❏ External monitor
❏ Universal Serial Bus (USB) v. 2.0
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ Audio-out (headphone)
❏ Audio-in (microphone)
❏ Power
❏ IEEE 1394 digital (select models only)
❏ S-Video-out (select models only)
❏ Infrared (HP Pavilion models only)
❏ Parallel
❏ Serial
❏ Docking (select models only)
❏ Digital memory card reader (select models only)
Maintenance and Service Guide 1–3
Product Description
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.15, “RTC Battery,” for more information).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
battery packs at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
1–4 Maintenance and Service Guide
1.3 Power Management
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■ Standby
■ Hibernation
■ Setting customization by the user
■ Hotkeys for setting the level of performance
■ Battery calibration
■ Lid switch standby/resume
■ Power/standby button
■ Advanced Configuration and Power Management (ACPM)
compliance
Product Description
Maintenance and Service Guide 1–5
Product Description
1.4 External Components
The external components on the front of the HP Pavilion dv1000
are shown below and described in Table 1-1.
Front Components, HP Pavilion dv1000
1–6 Maintenance and Service Guide
Tabl e 1-1
Front Components
HP Pavilion dv1000
Item Component Function
1 Speakers (2) Produces stereo sound.
Product Description
2 Power/standby light
■ On: Computer is turned on.
■ Blinking: Computer is in standby.
■ Off: Computer is off.
3 IDE (Integrated Drive
Electronics) drive light
4Battery light
On or blinking: The internal hard drive or an
optical drive is being accessed.
■ Amber: The battery pack is charging.
■ Green: The battery pack is fully
charged.
■ Off: The battery pack is discharging
or not inserted.
5 Display release latch Opens the computer.
6Audio-in
(microphone) jack
7Audio-out
(headphone) jack (2)
Connects an optional monaural (single
sound channel) microphone.
Connect optional headphones or powered
stereo speakers. Also connect the audio
function of an audio/video device such as
a television or VCR.
Maintenance and Service Guide 1–7
Product Description
The external components on the front of the HP Compaq nx4800
and Compaq Presario V2000 are shown below and described in
Table 1-2.
Front Components, HP Compaq nx4800 and
Compaq Presario V2000
1–8 Maintenance and Service Guide
Tabl e 1-2
Front Components
HP Compaq nx4800 and Compaq Presario V2000
Item Component Function
1 Speakers (2) Produces stereo sound.
Product Description
2 Wireless button light
(select models only)
3 Power/standby light
On: An integrated wireless device is
hardware enabled.
■ On: Computer is turned on.
■ Blinking: Computer is in standby.
■ Off: Computer is off.
4 IDE (Integrated Drive
Electronics) drive light
5Battery light
■ On or blinking: The internal hard drive
or an optical drive is being accessed.
■ Amber: The battery pack is charging.
■ Green: The battery pack is fully
charged.
■ Off: The battery pack is discharging
or not inserted.
6 Display release latch Opens the computer.
7Audio-in
(microphone) jack
8Audio-out
(headphone) jack
(2 on HP Pavilion
dv1000 models)
Connects an optional monaural (single
sound channel) microphone.
Connect optional headphones or powered
stereo speakers. Also connect the audio
function of an audio/video device such as
a television or VCR.
Maintenance and Service Guide 1–9
Product Description
The external components on the right side of the HP Pavilion
dv1000 are shown below and described in Table 1-3.
Right-Side Components, HP Pavilion dv1000
1–10 Maintenance and Service Guide
Product Description
Tabl e 1-3
Right-Side Components
HP Pavilion dv1000
Item Component Function
1 USB connectors (2) Connect an optional USB device.
2 6-in-1 Digital Media
Reader slot
(select models only)
3 1394 port
(select models only)
4 6-in-1 Digital Media
Reader light
(select models only)
5 Optical drive Supports an optical disc.
6S-Video-out jack
(select models only)
In Windows, supports digital memory cards.
Connects an optional 1394a device such
as a scanner, digital camera, or digital
camcorder.
On: A digital memory card is being
accessed.
Connects an optional S-Video device, such
as a television, VCR, camcorder, projector,
or video capture card.
Maintenance and Service Guide 1–11
Product Description
The external components on the right side of the HP Compaq
nx4800 and Compaq Presario V2000 are shown below and
described in Table 1-4.
Right-Side Components, HP Compaq nx4800 and
Compaq Presario V2000
1–12 Maintenance and Service Guide
Product Description
Tabl e 1-4
Right-Side Components
HP Compaq nx4800 and Compaq Presario V2000
Item Component Function
1 USB connectors (2) Connect an optional USB device.
2 6-in-1 Memory Reader
slot (Compaq Presario
models only)
6-in-1 Digital Media
Reader slot (HP
Compaq models only)
3 1394 port
(select models only)
4 6-in-1 Memory Reader
light (Compaq
Presario models only)
6-in-1 Digital Media
Reader light (HP
Compaq models only)
5 Optical drive Supports an optical disc.
6S-Video-out jack
(select models only)
In Windows, supports digital memory cards.
Connects an optional 1394 device such
as a scanner, digital camera, or digital
camcorder.
On: A digital memory card is being
accessed.
Connects an optional S-Video device, such
as a television, VCR, camcorder, projector,
or video capture card.
Maintenance and Service Guide 1–13
Product Description
The external components on the rear and left side of the
HP Pavilion dv1000 are shown below and described in Table 1-5.
Rear and Left-Side Components, HP Pavilion dv1000
Tabl e 1-5
Rear and Left-Side Components
HP Pavilion dv1000
Item Component Function
1 Wireless light
(select models only)
1–14 Maintenance and Service Guide
On: An integrated wireless device is
hardware enabled.
Tabl e 1-5
Rear and Left-Side Components
Product Description
HP Pavilion dv1000
(Continued)
Item Component Function
2 Exhaust vent Provides airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
3 Power connector Connects an AC adapter cable.
4 External monitor port Connects an optional VGA external monitor
5 Expansion port 2 Connects the computer to an optional
6 RJ-45 (network) jack Connects an optional network cable.
7 RJ-11 (modem) jack Connects the modem cable.
8 USB connector Connects an optional USB device.
9 PC Card slot Supports an optional Type I or Type II
or projector.
expansion base.
The computer has only one
✎
expansion port. The term expansion
port 2 describes the type of
expansion port.
32-bit (CardBus) or 16-bit PC Card.
Also serves as a storage location for the
optional HP Mobile Remote Control.
10 PC Card eject button Ejects an optional PC Card from the
11 Security cable slot Attaches an optional security cable to the
Maintenance and Service Guide 1–15
PC Card slot.
computer.
Product Description
The external components on the rear and left side of the
HP Compaq nx4800 and Compaq Presario V2000 are shown
below and described in Table 1-6.
Rear and Left-Side Components, HP Compaq nx4800 and
Compaq Presario V2000
1–16 Maintenance and Service Guide
Product Description
Tabl e 1-6
Rear and Left-Side Components
HP Compaq nx4800 and Compaq Presario V2000
Item Component Function
1 Exhaust vent Provide airflow to cool internal components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
2 Power connector Connects an AC adapter cable.
3 External monitor port Connects an optional VGA external monitor
4 Expansion port 2 Connects the computer to an optional
5 RJ-45 (network) jack Connects an optional network cable.
6 RJ-11 (modem) jack Connects the modem cable.
7 USB connector Connects an optional USB device.
8 PC Card slot Supports an optional Type I or Type II 32-bit
9 PC Card eject button Ejects an optional PC Card from the
10 Security cable slot Attaches an optional security cable to the
or projector.
expansion base.
The computer has only one
✎
expansion port. The term expansion
port 2 describes the type of
expansion port.
(CardBus) or 16-bit PC Card.
PC Card slot.
computer.
Maintenance and Service Guide 1–17
Product Description
The keyboard components on the HP Pavilion dv1000 are shown
below and described in Table 1-7.
Keyboard Components, HP Pavilion dv1000
1–18 Maintenance and Service Guide
Product Description
Table 1-7
Keyboard Components
HP Pavilion dv1000
Item Component Function
1 fn key Combines with other keys to perform
system tasks. For example, pressing
fn+f7 decreases screen brightness.
2 caps lock key Enables caps lock and turns on the caps
3 f1 to f12 keys (12) Perform system and application tasks.
4 num lock key Enables numeric lock, turns on the
5 Keypad keys (15) In Windows, can be used like the keys
6 Arrow keys Move the cursor around the screen.
7Windows
applications key
8 Windows logo key In Windows, displays the Windows
lock light.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
embedded numeric keypad, and turns
on the num lock light.
on an external numeric keypad.
In Windows, displays a shortcut menu
for items beneath the pointer.
Start menu.
Maintenance and Service Guide 1–19
Product Description
The keyboard components on the HP Compaq nx4800 and
Compaq Presario V2000 are shown below and described in
Table 1-8.
Keyboard Components, HP Compaq nx4800 and
Compaq Presario V2000
1–20 Maintenance and Service Guide
Product Description
Table 1-8
Keyboard Components
HP Compaq nx4800 and Compaq Presario V2000
Item Component Function
1 fn key Combines with other keys to perform
system tasks. For example, pressing
fn+f7 decreases screen brightness.
2 caps lock key Enables caps lock and turns on the caps
3 f1 to f12 keys (12) Perform system and application tasks.
4 num lock key Enables numeric lock, turns on the
5 Keypad keys (15) In Windows, can be used like the keys
6 Arrow keys Move the cursor around the screen.
7Windows
applications key
8 Windows logo key In Windows, displays the Windows
lock light.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
embedded numeric keypad, and turns
on the num lock light.
on an external numeric keypad.
In Windows, displays a shortcut menu
for items beneath the pointer.
Start menu.
Maintenance and Service Guide 1–21
Product Description
The top components on the HP Pavilion dv1000 are shown below
and described in Table 1-9.
Top Components, Part 1, HP Pavilion dv1000
Tabl e 1-9
Top Components, Part 1
HP Pavilion dv1000
Item Component Function
1 Display switch If the computer is closed while on, turns off
the display.
2 Power button When the computer is
■ Off, press to turn on the computer.
■ On, briefly press to initiate Hibernation.
■ In Standby, briefly press to resume
from Standby.
■ In Hibernation, briefly press to restore
from Hibernation.
1–22 Maintenance and Service Guide
Tabl e 1-9
Top Components, Part 1
Product Description
HP Pavilion dv1000
(Continued)
Item Component Function
3 DVD button When the computer is
■ Off, opens QuickPlay DVD mode.
■ On in Windows, opens the default
Windows DVD application.
■ On in QuickPlay music mode, opens
QuickPlay DVD mode.
■ On in QuickPlay DVD mode, displays
the DVD setup menu.
■ In Standby, resumes from Standby
into Windows.
■ In Hibernation, opens QuickPlay
DVD mode.
4 Music button When the computer is
■ Off, opens QuickPlay music mode.
■ On in Windows, opens the default
Windows music application.
■ On in QuickPlay DVD mode, opens
QuickPlay music mode.
■ In Standby, resumes from Standby
into Windows.
■ In Hibernation, opens QuickPlay
music mode.
5 Previous/Rewind
Button
6 Play/Pause button When a disc is in the optical drive and is:
Maintenance and Service Guide 1–23
When a disc is in the optical drive:
■ Press to play the previous track or
chapter.
■ Press fn+this button to rewind.
■ Not playing, press to play the disc.
■ Playing, press to pause the disc.
Product Description
The computertop components on the HP Pavilion dv1000
computerare shown below and described in Table 1-10.
Top Components, Part 2, HP Pavilion dv1000
1–24 Maintenance and Service Guide
Table 1-10
Top Components, Part 2
HP Pavilion dv1000
Item Component Function
Product Description
1Next/Fast Forward
button
2 Stop button When a disc is in the optical drive, press
3 Volume down button Decreases system volume.
4 Volume mute button
Mute light
5 Volume up button Increases system volume.
6 Wireless button Enables/disables an internal wireless
When a disc is in the optical drive:
■ Press once to play the next track
or chapter.
■ Press fn+this button to fast forward.
to stop the current disc activity.
Mutes or restores volume.
On: Volume is muted.
device.
Maintenance and Service Guide 1–25
Product Description
The top components on the HP Pavilion dv1000 are shown below
and described in Table 1-11.
Top Components, Part 3, HP Pavilion dv1000
1–26 Maintenance and Service Guide
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