HP t790, t1300 User Manual
DESIGNJET T790 and T1300 ePrinter
series
Using your printer
© 2011 Hewlett-Packard Development
Company, L.P.
1st edition
Legal notices
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statement accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
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IPv6-ready
Table of contents
1 Introduction ...................................................................................................................... 1
Safety precautions .................................................................................................................... 2
HP Start-Up Kit ......................................................................................................................... 2
Using this guide ....................................................................................................................... 2
Printer models .......................................................................................................................... 4
The printer’s main features ........................................................................................................ 4
The printer’s main components ................................................................................................... 6
The front panel ........................................................................................................................ 9
Printer software ...................................................................................................................... 10
Turn the printer on and off ....................................................................................................... 11
The printer’s internal prints ...................................................................................................... 12
2 Installing the software .................................................................................................... 13
Choose which connection method to use ................................................................................... 14
Connect the printer to your network .......................................................................................... 14
Connect a computer to the printer by network (Windows) ........................................................... 16
Connect a computer to the printer by USB cable (Windows) ........................................................ 16
Uninstall the printer software (Windows) ................................................................................... 18
Connect a computer to the printer by network (Mac OS) ............................................................. 18
Connect a computer to the printer by USB cable (Mac OS) ......................................................... 20
Uninstall the printer software (Mac OS) ..................................................................................... 21
3 Setting up the printer ...................................................................................................... 22
Introduction ........................................................................................................................... 23
Configure the printer’s Internet connection ................................................................................. 23
Configure firmware updates .................................................................................................... 23
Paper suitability options (T1300 series) ..................................................................................... 24
Turn nesting on and off (T1300 series) ...................................................................................... 25
Turn usage information on and off ............................................................................................ 26
Turn e-mail notifications on and off ........................................................................................... 26
Turn alerts on and off (Windows only) ...................................................................................... 26
Control access to the printer .................................................................................................... 27
Require account ID (T1300 series) ............................................................................................ 27
Set Windows driver preferences .............................................................................................. 28
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4 Personalizing the printer ................................................................................................. 29
Change the language of the front-panel display ......................................................................... 30
Access the HP Utility ............................................................................................................... 30
Access the Embedded Web Server ........................................................................................... 30
Change the language of the HP Utility ...................................................................................... 31
Change the language of the Embedded Web Server .................................................................. 31
Change the sleep mode setting ................................................................................................ 31
Turn the buzzer on and off ...................................................................................................... 31
Change the front-panel display brightness ................................................................................. 31
Change the units of measurement ............................................................................................. 32
Configure network settings ...................................................................................................... 32
Change the graphic language setting ....................................................................................... 33
5 Paper handling ............................................................................................................... 34
General advice ...................................................................................................................... 35
Load a roll onto the spindle ..................................................................................................... 36
Load a roll into the printer ....................................................................................................... 37
Unload a roll ......................................................................................................................... 40
Load a single sheet ................................................................................................................ 41
Unload a single sheet ............................................................................................................. 42
View information about the paper ............................................................................................ 43
Paper presets ......................................................................................................................... 43
Printing paper info ................................................................................................................. 44
Move the paper ..................................................................................................................... 44
Maintain paper ...................................................................................................................... 44
Change the drying time .......................................................................................................... 44
Turn the automatic cutter on and off ......................................................................................... 45
Feed and cut the paper ........................................................................................................... 45
6 Working with two rolls (T1300 series) ............................................................................ 47
The uses of a multiroll printer ................................................................................................... 47
How the printer allocates jobs to paper rolls .............................................................................. 47
7 Printing .......................................................................................................................... 49
Introduction ........................................................................................................................... 50
Print from a USB flash drive ..................................................................................................... 50
Print from a computer using HP Direct Print ................................................................................ 51
Print from a computer using the Embedded Web Server or HP Utility (T1300 series) ....................... 53
Print from a computer using a printer driver ............................................................................... 54
Advanced print settings ........................................................................................................... 54
8 Job queue management (T790 PS and T1300 series) ....................................................... 67
Introduction ........................................................................................................................... 68
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The job queue in the front panel (T790 PS and T1300 series) ...................................................... 68
The job queue in the Embedded Web Server or HP Utility (T1300 series) ...................................... 71
9 Color management ......................................................................................................... 75
Introduction ........................................................................................................................... 76
How colors are represented .................................................................................................... 76
A summary of the color management process ............................................................................ 76
Color calibration .................................................................................................................... 76
Color management from printer drivers ..................................................................................... 78
Color management from printer drivers (PostScript printers) ......................................................... 81
Color management from the Embedded Web Server (T1300 series) ............................................. 84
Color management from the front panel .................................................................................... 86
10 Practical printing examples .......................................................................................... 88
Print a draft for revision with the correct scale ............................................................................ 89
Print a project ........................................................................................................................ 91
Print a presentation ................................................................................................................ 97
Print and scale from Microsoft Office ...................................................................................... 104
11 Retrieving printer usage information .......................................................................... 111
Get printer accounting information ......................................................................................... 112
Check usage statistics ........................................................................................................... 112
Check usage statistics for a job .............................................................................................. 112
12 Handling ink cartridges and printheads ...................................................................... 114
About the ink cartridges ........................................................................................................ 115
Check the ink cartridges status ............................................................................................... 115
Remove an ink cartridge ....................................................................................................... 115
Insert an ink cartridge ........................................................................................................... 117
About the printheads ............................................................................................................ 118
Check the printhead status .................................................................................................... 118
Remove a printhead ............................................................................................................. 118
Insert a printhead ................................................................................................................. 121
13 Maintaining the printer ............................................................................................... 125
Check printer status .............................................................................................................. 126
Clean the exterior of the printer ............................................................................................. 126
Maintain the ink cartridges .................................................................................................... 126
Move or store the printer ....................................................................................................... 126
Update the firmware ............................................................................................................. 127
Update the software ............................................................................................................. 128
Printer maintenance kits ........................................................................................................ 128
Secure Disk Erase ................................................................................................................ 128
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14 Accessories ................................................................................................................. 130
How to order supplies and accessories ................................................................................... 131
Introduction to the accessories ............................................................................................... 136
15 Troubleshooting paper issues ..................................................................................... 140
The paper cannot be loaded successfully ................................................................................ 141
The paper type is not in the driver .......................................................................................... 143
The printer printed on the wrong paper type ............................................................................ 144
An “on hold for paper” message (T1300 series) ...................................................................... 144
The roll paper will not advance .............................................................................................. 146
The paper has jammed ......................................................................................................... 146
A strip stays on the output tray and generates jams .................................................................. 149
The printer displays out of paper when paper is available ......................................................... 150
Prints do not fall neatly into the basket .................................................................................... 150
The sheet stays in the printer when the print has been completed ............................................... 150
The paper is cut when the print has been completed ................................................................. 150
The cutter does not cut well ................................................................................................... 150
The roll is loose on the spindle ............................................................................................... 150
Recalibrate the paper advance .............................................................................................. 150
16 Troubleshooting print-quality issues ............................................................................ 153
General advice .................................................................................................................... 155
Print quality troubleshooting wizard ........................................................................................ 155
Horizontal lines across the image (banding) ............................................................................ 156
Lines are too thick, too thin or missing .................................................................................... 157
Lines appear stepped or jagged ............................................................................................ 157
Lines print double or in the wrong colors ................................................................................. 158
Lines are discontinuous ......................................................................................................... 158
Lines are blurred .................................................................................................................. 159
Line lengths are inaccurate .................................................................................................... 160
The whole image is blurry or grainy ....................................................................................... 160
The paper is not flat ............................................................................................................. 161
The print is scuffed or scratched ............................................................................................. 161
Ink marks on the paper ......................................................................................................... 161
Black ink comes off when you touch the print ........................................................................... 162
Edges of objects are stepped or not sharp ............................................................................... 163
Edges of objects are darker than expected .............................................................................. 163
Horizontal lines at the end of a cut sheet print ......................................................................... 163
Vertical lines of different colors .............................................................................................. 164
White spots on the print ........................................................................................................ 164
Colors are inaccurate ........................................................................................................... 164
Colors are fading ................................................................................................................. 165
The image is incomplete (clipped at the bottom) ....................................................................... 165
The image is clipped ............................................................................................................ 166
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Some objects are missing from the printed image ..................................................................... 167
A PDF file is clipped or objects are missing ............................................................................. 167
The Image Diagnostics Print ................................................................................................... 167
If you still have a problem ..................................................................................................... 170
17 Troubleshooting ink cartridge and printhead issues .................................................... 171
Cannot insert an ink cartridge ............................................................................................... 172
Ink cartridge status messages ................................................................................................. 172
Cannot insert a printhead ...................................................................................................... 172
The front-panel display recommends reseating or replacing a printhead ...................................... 172
Clean the printheads ............................................................................................................ 173
Clean the printhead drop detector .......................................................................................... 173
Align the printheads ............................................................................................................. 175
Printhead status messages ..................................................................................................... 177
18 Troubleshooting general printer issues ........................................................................ 179
The printer will not start ......................................................................................................... 180
The printer does not print ...................................................................................................... 180
The printer seems slow .......................................................................................................... 181
Communication failures between computer and printer ............................................................. 181
Cannot access the HP Utility .................................................................................................. 182
Cannot access the Embedded Web Server .............................................................................. 182
Internet communication failures .............................................................................................. 182
Automatic file system check ................................................................................................... 183
Alerts .................................................................................................................................. 183
19 Front-panel error messages ........................................................................................ 185
The system error log ............................................................................................................. 188
20 HP Customer Care ...................................................................................................... 189
Introduction ......................................................................................................................... 190
HP Professional Services ....................................................................................................... 190
HP Instant Support ................................................................................................................ 191
HP Proactive Support ............................................................................................................ 191
Customer Self Repair ............................................................................................................ 192
Contact HP Support .............................................................................................................. 192
21 Printer specifications ................................................................................................... 194
Functional specifications ....................................................................................................... 195
Physical specifications .......................................................................................................... 196
Memory specifications .......................................................................................................... 197
Power specifications ............................................................................................................. 197
Ecological specifications ....................................................................................................... 197
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Environmental specifications .................................................................................................. 197
Acoustic specifications .......................................................................................................... 197
Glossary ........................................................................................................................... 199
Index ............................................................................................................................... 202
viii ENWW
1 Introduction
Safety precautions
●
HP Start-Up Kit
●
Using this guide
●
Printer models
●
The printer’s main features
●
The printer’s main components
●
The front panel
●
Printer software
●
Introduction
Turn the printer on and off
●
The printer’s internal prints
●
ENWW 1
Introduction
Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
Use the power supply voltage specified on the label. Avoid overloading the printer's electrical
●
outlet with multiple devices.
Ensure that the printer is well-grounded. Failure to ground the printer may result in electrical shock,
●
fire and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative for
●
service, see
Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the
●
power cord. A damaged power cord can cause fire or electric shock. Replace a damaged power
cord with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so may cause fire, electric shock or other serious hazards.
Turn off the printer and unplug the power cord from the power outlet in any of the following cases:
●
When placing your hands inside the printer
◦
Contact HP Support on page 192.
If there is smoke or an unusual smell coming from the printer
◦
If the printer is making an unusual noise not heard during normal operation
◦
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
◦
parts of the printer
During a thunderstorm
◦
During a power failure
◦
HP Start-Up Kit
The HP Start-Up Kit is the DVD that comes with your printer; it contains the printer's software and
documentation.
Using this guide
This guide can be downloaded from the HP Knowledge Center (see Knowledge Center on page 190).
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
2 Chapter 1 Introduction ENWW
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
Installing the software on page 13
●
Setting up the printer on page 22
●
Personalizing the printer on page 29
●
Paper handling on page 34
●
Working with two rolls (T1300 series) on page 47
●
Printing on page 49
●
Job queue management (T790 PS and T1300 series) on page 67
●
Color management on page 75
●
Practical printing examples on page 88
●
Retrieving printer usage information on page 111
●
Handling ink cartridges and printheads on page 114
●
Maintaining the printer on page 125
●
Introduction
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
Troubleshooting paper issues on page 140
●
Troubleshooting print-quality issues on page 153
●
Troubleshooting ink cartridge and printhead issues on page 171
●
Troubleshooting general printer issues on page 179
●
Front-panel error messages on page 185
●
Accessories, support and specifications
These chapters, Accessories on page 130, HP Customer Care on page 189 and Printer specifications
on page 194, contain reference information, including customer care, the printer specifications and
part numbers for paper types, ink supplies and accessories.
Glossary
The Glossary on page 199 contains definitions of printing and HP terms used in this documentation.
Index
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In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Using this guide
3
Introduction
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent the
printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal
injury or damage to the printer.
Printer models
This guide covers the following printer models, normally referring to them by their short names for
brevity.
Full name Short name
HP Designjet T790 ePrinter T790
HP Designjet T790 PostScript ePrinter T790 PS
HP Designjet T1300 ePrinter T1300
HP Designjet T1300 PostScript ePrinter T1300 PS
The printer’s main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 610 mm
(24 in) or 1118 mm (44 in) wide. Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the
●
Best print-quality option, the Maximum Detail option and photo paper
The printer can be controlled from its front panel or from a remote computer using the Embedded
●
Web Server or the HP Utility
Touch-sensitive front panel in color, with an intuitive graphical user interface
●
Job previews in the front panel
●
Job previews on remote computers (T1300 series only)
●
Driverless printing: Files in common graphical formats can be printed directly without needing a
●
printer driver. Just insert a USB flash drive or connect a laptop computer containing your files.
Paper flexibility and automatic easy load, see
●
presets accessible from the front panel and the HP Utility
Paper handling on page 34, with information and
Handles cut-sheet and roll paper
●
Six-ink system
●
Accurate and consistent color reproduction with automatic color calibration
●
Color emulations, see
●
4 Chapter 1 Introduction ENWW
Printer emulation on page 79
Economode for printing economically
●
The option to download and install firmware updates automatically from the Internet as soon as
●
they become available
Two rolls loaded at once provide fast and easy switching between different rolls, or long runs of
●
unattended printing (T1300 series only)
High productivity features such as job previewing and nesting using the HP Utility or the printer's
●
Embedded Web Server (T1300 series only)
Introduction
Ink and paper usage information available from the Embedded Web Server, see
●
Embedded Web Server on page 30
Access to the online HP Knowledge Center (see
●
Knowledge Center on page 190)
Access the
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The printer’s main features
5
Introduction
The printer’s main components
The following front and rear views of the 1118mm (44 in) printer illustrate the main components. The
610 mm (24 in) printer (not shown) has the same components in a narrower body.
Front view
1. Ink cartridge
2. Ink cartridge slots
3. Blue lever
4. Window
5. Front panel
6. Printhead carriage
7. Printhead
8. Output tray
9. Paper alignment lines
10. Basket
6 Chapter 1 Introduction ENWW
Rear view
HP Designjet T1300 series HP Designjet T790 series
1. Roll cover
2. Communication ports
Introduction
3. Power switch
4. Power socket
5. Spindle
6. Spindle stop
7. Paper roll
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The printer’s main components
7
Introduction
Communication ports
1. Hi-Speed USB device port, to connect a computer
2. Fast (T790) or Gigabit (T1300) Ethernet port, to connect to a network
3. Diagnostic LEDs, to be used by service engineers
4. Hi-Speed USB host port, intended for connecting an accessory
There is another Hi-Speed USB host port on the other side of the printer, beside the front panel,
intended for connecting a USB flash drive.
The wall spacers
If you place the printer with its back against a wall, lower the two wall spacers at the rear of the printer
to ensure that the rear of the printer is a minimum distance from the wall. Otherwise, you may
experience paper advance problems.
8 Chapter 1 Introduction ENWW
The front panel
The front panel is located on the front right of the printer. It gives you complete control of your printer:
from the front panel, you can print, view information about the printer, change printer settings, perform
calibrations and tests, and so on. The front panel also displays alerts (warning and error messages)
when needed.
1. A Hi-Speed USB host port, intended for connecting a USB flash drive, which can provide files to
be printed. When a USB flash drive is inserted, a USB icon
home screen.
2. The front panel itself: a touch-sensitive screen with a graphical user interface.
Introduction
is displayed on the front panel's
3. The Power key, with which you can turn the printer on or off. The key is illuminated when the
printer is on. It flashes when the printer is in transition between on and off.
The front panel has a large central area to display dynamic information and icons. On the left and right
sides you can see up to six fixed icons at different times. Normally they are not all displayed at the
same time.
Left and right fixed icons
Press to return to the home screen.
●
Press
●
to view help about the current screen.
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Press
●
Press
●
to go to the previous item.
to go to the next item.
The front panel
9
Press
Introduction
●
screen.
to go back to the previous screen. This does not discard any changes made in the current
Press
●
Home screen dynamic icons
The following items are displayed only on the home screen.
●
Press
as loading paper or replacing ink supplies. A smaller warning icon appears if there are actions
that need to be performed.
To the right of the above button is a message showing the printer status or the most important
●
current alert. Press this message to see a list of all current alerts, with an icon indicating the
severity of each alert.
●
Press
on page 49.
●
Press
more USB flash drives are inserted.
●
Press
on hold. See
to cancel the current process.
to view information about printer status, change printer settings, or initiate actions such
to print a file from a USB flash drive, or to print from a computer. See Printing
to view information about the USB flash drive(s). This icon appears only when one or
to view and manage the job queue. A smaller warning icon appears if there are jobs
Job queue management (T790 PS and T1300 series) on page 67.
●
While a PostScript or PDF job is printing (PostScript printers only), the Adobe PDF icon
displayed; pressing it has no effect.
If the printer is left idle for some time, it goes into sleep mode and switches off the front-panel display.
To change the time that elapses before sleep mode, press
panel options > Sleep mode wait time. You can set a time between 1 and 240 minutes.
The printer wakes from sleep mode and switches on the front-panel display whenever there is some
external interaction with it.
Information about specific uses of the front panel can be found throughout this guide.
Printer software
The following software is provided with your printer:
The HP-GL/2 and HP RTL driver for Windows
●
The PCL3GUI raster driver for Mac OS (non-PostScript printers)
●
PostScript drivers for Windows, Mac OS and Linux (PostScript printers)
●
The HP Instant Printing Utility gives you an easy way to print some specific file types without using
●
an application or a printer driver
is
, then , then Setup > Front
10 Chapter 1 Introduction ENWW
The Embedded Web Server and (alternatively) the HP Utility allow you to:
●
Manage the printer from a remote computer
◦
View the status of the ink cartridges, the printheads and the paper
◦
Access the HP Knowledge Center, see
◦
Update the printer's firmware, see
◦
Perform calibrations and troubleshooting
◦
Submit print jobs (T1300 series only)
◦
Manage the job queue, see
◦
on page 67
View job accounting information (T1300 series only), see
◦
information on page 111
Change various printer settings
◦
Manage e-mail notifications
◦
Change permissions and security settings (T1300 series only)
◦
See
Access the Embedded Web Server on page 30 and Access the HP Utility on page 30.
HP ePrint & Share allows you to:
●
Print documents on any HP Designjet printer to which you have a network connection, with a
◦
full print preview.
Knowledge Center on page 190
Introduction
Update the firmware on page 127
Job queue management (T790 PS and T1300 series)
Retrieving printer usage
Share files of any type with specific colleagues, without needing to send the files by email.
◦
Automatically and effortlessly add your printed and shared files (and files shared with you by
◦
others) to a personal Internet repository (library) that you can access wherever you are.
Easily print, share, download, tag, sort or delete files that are already in the library.
◦
See the HP Designjet ePrint & Share User's Guide.
NOTE: New versions of all printer software can be expected to appear from time to time. In some
cases, when you receive your printer there may already be later versions available on HP's website of
some of the software provided with it.
Turn the printer on and off
TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time
and overall system reliability. When the printer has not been used for a certain period of time (the
default time is determined by Energy Star), it saves power by going into sleep mode. However, any
interaction with the printer's front-panel display, or sending a new job to print, returns it to active mode,
and it can resume printing immediately. To change the sleep mode time, see
setting on page 31.
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time to time.
This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to
leave the printer powered on or in sleep mode to avoid wasting ink and time.
Change the sleep mode
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Turn the printer on and off
11
Introduction
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to
use the Power key on the front panel.
However, if you plan to store the printer for a long period or the Power key does not seem to work, you
are recommended to turn it off using the power switch at the rear.
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare
the printheads. Preparing the printheads takes about 75 seconds. However, if the printer has been off
for six weeks or more, preparing the printheads could take up to 45 minutes.
The printer’s internal prints
The internal prints give various kinds of information about your printer. They can be requested from the
front panel.
Before requesting any internal print, check that the printer and the paper are ready for printing.
The loaded paper should be at least A3 landscape—420 mm (16.53in) wide—otherwise the print
●
may be clipped.
The front panel should be displaying the Ready message.
●
To print any internal print, press
then select the internal print you want. The following internal prints are available.
Demo prints: show some of the capabilities of the printer
●
Print drawing demo
◦
Print rendering demo
◦
Print GIS map
◦
Configuration: shows all the current front-panel display settings
●
, then , then scroll down to Internal prints and press it,
Usage report: shows estimates of the total number of prints, number of prints by paper type,
●
number of prints by print-quality option and total amount of ink used per color (the accuracy of
these estimates is not guaranteed) (T1300 series only)
HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette
●
Service information: provides information needed by service engineers
●
PostScript font list: shows PostScript fonts available (PostScript printers only)
●
12 Chapter 1 Introduction ENWW
2 Installing the software
Choose which connection method to use
●
Connect the printer to your network
●
Connect a computer to the printer by network (Windows)
●
Connect a computer to the printer by USB cable (Windows)
●
Uninstall the printer software (Windows)
●
Connect a computer to the printer by network (Mac OS)
●
Connect a computer to the printer by USB cable (Mac OS)
●
Uninstall the printer software (Mac OS)
●
Software installation
ENWW 13
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Software installation
Fast Ethernet (T790
series only)
Gigabit Ethernet (T1300
series only)
Jetdirect print server
(optional accessory)
Hi-Speed USB Very fast Short: 5 m (16 ft) A certified Hi-Speed USB cable is necessary
Fast; varies according to
network traffic
Very fast; varies
according to network
traffic
Moderate; varies
according to network
traffic
Long: 100 m (328 ft) Requires extra equipment (switches)
Long: 100 m (328 ft) Requires extra equipment (switches)
Long: 100 m (328 ft) Requires extra equipment (switches)
NOTE: The speed of any network connection depends on all components used in the network, which
can include network interface cards, routers, switches and cables. If any one of these components
cannot operate at high speed, you will have a low-speed connection. The speed of your network
connection can also be affected by the total amount of traffic from other devices on the network.
Connect the printer to your network
Provides additional features
See
http://www.hp.com/go/jetdirect/ for
more details
for reliable communication.
The printer is able to configure itself automatically for most networks, in a similar way to any computer
in the same network. The first time you connect it to a network, this process may take a few minutes.
Once the printer has a working network configuration, you can check its network address from the front
panel: press
, then .
Network configuration
For more details about the current network configuration, go to the front panel and press , then
, then Connectivity > Network connectivity > Fast/Gigabit Ethernet > Modify
configuration; or, for Jetdirect, Connectivity > Network connectivity > Jetdirect EIO >
Modify configuration. From here it is possible, though not normally necessary, to change the
settings manually; this can also be done remotely using the Embedded Web Server or the HP Utility.
TIP: You may find it helpful to print out the full printer network configuration on paper. This can be
done from the front panel: press
prints > Print connectivity config. If you do not print out the full network configuration, consider
making a note of the printer's IP address and network name.
If you accidentally misconfigure the printer’s network settings, you can restore the network settings to
their factory values from the front panel: press
connectivity > Fast/Gigabit Ethernet > Restore factory settings; or, for Jetdirect,
Connectivity > Network connectivity > Jetdirect EIO > Restore factory settings. Then you
, then , then Internal prints > Service information
, then , then Connectivity > Network
14 Chapter 2 Installing the software ENWW
must restart the printer. This automatically provides a working network configuration for most networks.
The printer’s other settings remain unchanged.
Using IPv6
Your printer supports almost all network connectivity features using IPv6, just as it does using IPv4. To
make full use of IPv6, you may need to connect your printer to an IPv6 network in which there are IPv6
routers and servers.
In most IPv6 networks, the printer will configure itself automatically as follows, and no user
configuration is necessary:
1. The printer assigns itself a link-local IPv6 address (which starts with “fe80::”).
2. The printer assigns itself stateless IPv6 addresses as indicated to it by any IPv6 routers on the
network.
3. If no stateless IPv6 addresses can be assigned, the printer will try to obtain IPv6 addresses using
DHCPv6. It will also do so if the routers instruct it to do so.
The stateless and DHCPv6 IPv6 addresses can be used to access the printer, and in most IPv6 networks
this will be appropriate.
The link-local IPv6 address works only in the local subnet. Although it is possible to access the printer
using this address, it is not recommended.
It is possible to assign a manual IPv6 address to the printer, using the front panel or the Embedded
Web Server. It is also possible to disable IPv6 completely in the printer. However, it is not possible to
disable IPv4 in the printer, and therefore it is not possible to configure the printer as IPv6-only.
NOTE: In typical IPv6 use, your printer will have multiple IPv6 addresses, although it has only one
IPv4 address.
TIP: You will generally find it easier to use IPv4 unless you have a specific need to use IPv6.
Microsoft Windows Vista, Microsoft Windows Server 2008, and the new HP Printing and Imaging
devices will have IPv6 enabled by default. For further information on IPv6, see
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00840100/c00840100.pdf. This
document discusses how name resolution plays a fundamental role in Dual-Stack transition methods.
Using the name resolution algorithm in Windows Vista, the document goes through various network
environments and studies how the introduction of routable IPv6 addresses will affect network
applications. It also discusses DHCPv6, SLAAC and the impact to DNS, and makes some
recommendations.
Software installation
Using IPSec
Your printer supports IPSec.
However, successful IPSec configuration requires advanced network expertise, and is beyond the scope
of this document. For IPSec to work, the printer’s IPSec configuration must exactly match that of the
other devices in your network. Any discrepancy will prevent communication with your printer until the
configuration is corrected or IPSec is disabled. For more information on IPsec configuration, download
the file IPsec_Admin_Guide.pdf from
http://www.hp.com/go/T1300/manuals/.
ENWW
http://www.hp.com/go/T790/manuals/ or
Connect the printer to your network
15
Software installation
Connect a computer to the printer by network (Windows)
The following instructions apply if you intend to print from software applications using a printer driver.
Printing on page 49 for alternative ways of printing.
See
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet switch or router should be on and functioning correctly.
●
The printer and the computer should be connected to the network (see
●
network on page 14).
Now you can proceed to install the printer software and connect to your printer.
Printer software installation
1. Make a note of the printer's IP address from the front panel (see
Server on page 30).
2. Insert the HP Start-up Kit DVD into your computer. If the DVD does not start automatically, run the
setup.exe program in the root folder of the DVD.
3. Press the Software Installation button.
4. Press the Express Network Install button, and choose your printer from the list of networked
printers that appears, identifying it by its IP address if necessary. The printer drivers and the HP
Utility are installed.
If your computer fails to find any printers on the network, the Printer Not Found window is
displayed, which helps you to try to find your printer. If you have a firewall in operation; you may have
to disable it temporarily in order to find the printer. You also have the options of searching for the
printer by its hostname, IP address or MAC address.
In some cases, when the printer is not in the same sub-net as the computer, specifying the printer's IP
address may be the only successful option.
Connect the printer to your
Access the Embedded Web
Connect a computer to the printer by USB cable (Windows)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in Hi-Speed USB device port.
TIP: A USB connection may be faster than a network connection, but the cable is limited in length
and it is more difficult to share the printer.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables certified
by the USB Implementor's Forum (
16 Chapter 2 Installing the software ENWW
http://www.usb.org/) should be used with this printer.
Printer software installation
The following instructions apply if you intend to print from software applications using a printer driver.
See
Printing on page 49 for alternative ways of printing.
1. Do not connect the computer to the printer yet. You must first install the printer software
on the computer, as follows.
2. Insert the HP Start-up Kit DVD into your DVD drive. If the DVD does not start automatically, run the
setup.exe program in the root folder of the DVD.
3. Press the Software Installation button.
4. Press the Custom Install button.
5. In some cases, you may see a message warning you that the installer would need to communicate
through the firewall in order to search the network for printers. As you have no need to do this,
you can check the box Continue installation without searching the network.
6. If you see a list of networked printers, select Help me find my printer (including network,
USB or parallel connected printers).
7. Select USB Cable.
NOTE: You can connect your printer and complete the installation later if you prefer. To do so,
check the box marked I want to connect my printer after completing the setup
wizard.
Software installation
8. When prompted to do so, connect your computer to the printer with a certified USB cable. Ensure
that the printer is turned on.
9. The printer drivers and the HP Utility are installed.
TIP: If you would like to share the printer with other people connected to your network, press the
Printer Properties button in the Ready to Install window, set Printer Name to the name under
which the printer will be shared, then set Shared to Yes.
Printer sharing considerations
Any other users sharing your directly connected printer will be able to send print jobs, but will not
●
be able to receive information from the printer—which affects alerts, status reports, paper
management, administration and troubleshooting.
Any other users sharing your directly connected printer will be unable to use the printer's own
●
print preview facility, although the application's print preview will still be available. See
print on page 59.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect a computer to the printer by network (Windows) on page 16.
Preview a
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Connect a computer to the printer by USB cable (Windows)
17
Software installation
Uninstall the printer software (Windows)
1. Insert the HP Start-up Kit DVD into your DVD drive. If the DVD does not start automatically, run the
setup.exe program in the root folder of the DVD.
2. Press the Software Installation button.
3. Press the Modify Installation button, and follow the instructions on your screen to uninstall the
printer software.
Connect a computer to the printer by network (Mac OS)
You can connect your printer to a network under Mac OS X by using the following methods:
Bonjour
●
TCP/IP
●
NOTE: The printer does not support AppleTalk.
The following instructions apply if you intend to print from software applications using a printer driver.
Printing on page 49 for alternative ways of printing.
See
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet switch or router should be on and functioning correctly.
●
The printer and the computer should be connected to the network (see
●
network on page 14).
Now you can proceed to install the printer software and connect to your printer.
Bonjour connection
1.
Go to the front panel and press
your printer.
2. Insert the HP Start-up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer.
5. Follow the instructions on your screen.
Connect the printer to your
, then , then . Note the mDNS service name of
6. The printer software is installed, including the printer driver and the HP Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your printer. Follow the instructions on your screen.
18 Chapter 2 Installing the software ENWW
8. When you reach the Select Printer screen, look for your printer's mDNS service name (which you
noted in step 1) in the Printer Name column.
If you find the right name, scroll sideways if necessary to see the Connection Type column,
●
and check that it shows Bonjour. Then highlight that line. Otherwise, continue searching
further down the list.
If you cannot find your printer's name with a Bonjour connection type, check the box My
●
printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
TCP/IP connection
1. Go to the front panel and make a note of the printer's URL (see Access the Embedded Web Server
on page 30).
2. Insert the HP Start-up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer.
5. Follow the instructions on your screen.
6. The printer software is installed, including the printer driver and the HP Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1)
in the Printer Name column.
If you find the right name, scroll sideways if necessary to see the Connection Type column,
●
and check that it shows IP Printing. Then highlight that line. Otherwise, continue searching
further down the list.
Software installation
ENWW
If you cannot find your printer's name with an IP Printing connection type, check the box
●
My printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
Connect a computer to the printer by network (Mac OS)
19
Connect a computer to the printer by USB cable (Mac OS)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in Hi-Speed USB device port.
Printer software installation
Software installation
The following instructions apply if you intend to print from software applications using a printer driver.
Printing on page 49 for alternative ways of printing.
See
1. Make sure the printer is either turned off, or disconnected from the computer.
2. Insert the HP Start-up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer.
5. Follow the instructions on your screen.
6. The printer software is installed, including the printer driver and the HP Utility.
7. Make sure that the printer is turned on and connected to the computer with a certified USB cable.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
8. Shortly afterwards, a print queue is created automatically for your printer.
Sharing the printer
If your computer is connected to a network, you can make your directly connected printer available to
other computers on the same network.
http://www.usb.org/) should be used with this printer.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
2. To enable printer sharing, go Sharing, select Printer Sharing, and then check the printer(s)
that you want to share.
3. Your printer now automatically appears in the list of shared printers displayed by any other
computer running Mac OS and connected to your local network.
Please bear in mind the following considerations.
Any other users wishing to share your printer must install the printer software on their own
●
computers.
Anyone sharing your directly connected printer will be able to send print jobs, but will not be able
●
to receive information from the printer—which affects alerts, status reports, paper management,
administration and troubleshooting.
You may find that sharing your directly connected printer with other users will slow down your
●
computer unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect a computer to the printer by network (Mac OS) on page 18.
20 Chapter 2 Installing the software ENWW
Uninstall the printer software (Mac OS)
1. Insert the HP Start-up Kit DVD into your DVD drive.
2. Open the DVD icon on your desktop.
3. Open the Mac OS X HP Designjet Uninstaller, and follow the instructions on your screen to
uninstall the printer software..
To delete the print queue, select the Print & Fax dialog from the system preferences. Select the name
of the printer and click the – button.
Software installation
ENWW
Uninstall the printer software (Mac OS)
21
3 Setting up the printer
Introduction
●
Configure the printer’s Internet connection
●
Configure firmware updates
●
Paper suitability options (T1300 series)
●
Turn nesting on and off (T1300 series)
●
Administrator settings
Turn usage information on and off
●
Turn e-mail notifications on and off
●
Turn alerts on and off (Windows only)
●
Control access to the printer
●
Require account ID (T1300 series)
●
Set Windows driver preferences
●
22 Chapter 3 Setting up the printer ENWW
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