HP T750G4 User Manual

HP Tower UPS
User Guide

Abstract

This document is for the person who installs and maintains HP UPS products. HP assumes you are qualified
in the installation of electrical equipment and trained in recognizing hazards in products with hazardous
energy levels.

Part Number: 792523-001
November 17, 2014
Edition: 1

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS. This manual contains important instructions
that should be followed during installation and maintenance of the UPS and batteries.

The Tower UPS models that are covered in this manual are intended for installation in an environment
within 0 to 40°C/32 to 100°F, free of conductive contaminant.

For all models:

• FCC/EN55022 Class B IEC62040-2 C1

Certication Standards

• UPS directives: UL 1778 4th edition (UL listed).

• Performance: IEC 62040-3: 2001.

• Radiated emission: FCC CFR 47 part 15 subpart B, Class B, VCCI.

• Surges withstand ability: IEEE ANSI C62.41 Category A2 (UL Listed).

Regulatory Notices

See HP EG regulatory notices at http://www.hp.com/support/Safety-Compliance-EnterpriseProducts.

Special Symbols

The following are examples of symbols used on the UPS or accessories to alert you to important
information:

ENGLISH

RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.

Important instructions that must always be followed.

Do not discard the UPS or the UPS batteries in the trash.
This product contains sealed lead acid batteries and must be disposed as it's explain in this manual.
For more information, contact your local recycling/reuse or hazardous waste center.

This symbol indicates that you should not discard waste electrical or electronic equipment (WEEE)
in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center.

Page 2

792523-001 Edition 1

Personal Safety

• The system has an internal battery as a backup power source. Consequently, the power outlets may be energized,
even if the system is disconnected from the AC power source.

• Dangerous voltage levels are present within the system. It should be opened exclusively by qualied
service personnel.

• The system must be properly grounded.

• There are no user serviceable parts inside except for the replaceable battery.

• The battery supplied with the system contains small amounts of toxic materials.

• To avoid accidents, the directives listed below must be observed:

- Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and the
required precautions.

- When replacing batteries, replace with the same type and number of batteries or battery packs.

- Do not dispose of batteries in a re. The batteries may explode.

- Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high.

Precautions must be taken for all handling:

• Wear rubber gloves and boots.

• Do not lay tools or metal parts on top of batteries.

• Disconnect charging source prior to connecting or disconnecting battery terminals.

• Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from ground.
Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock
can be reduced if such grounds are removed during installation and maintenance (applicable to
equipment and remote battery supplies not having a grounded supply circuit).

ENGLISH

Product Safety

• The UPS connection instructions and operation described in the manual must be followed in
the indicated order.

• A protection circuit breaker must be installed upstream and be easily accessible.
The system can be disconnected from the AC power source by opening this circuit breaker.

• Check that the indications on the rating plate correspond to your AC powered system and to
the actual electrical consumption of all the equipment to be connected to the system.

• For PLUGGABLE EQUIPMENT, the outlet shall be installed near the equipment and shall
be easily accessible.

• Never install the system near liquids or in an excessively damp environment.

• Never let a foreign body penetrate inside the system.

• Never block the ventilation grates of the system.

• Never expose the system to direct sunlight or source of heat.

• If the system must be stored prior to installation, storage must be in a dry place.

• The storage temperature range is -15 to +40ºC/5 to 104°F.

• The system is not for use in a computer room AS DEFINED IN the standard for the Protection
of Information Technology Equipment, ANSI/NFPA 75 (US installations only).

Special Precautions

• All handling operations will require at least two people (unpacking, installation in rack system).

• Before and after the installation, if the UPS remains de-energized for a long period, the UPS must be
energized for a period of 24 hours, at least once every 6 months (for a normal storage temperature
less than 25°C/77°F). This charges the battery, thus avoiding possible irreversible damage.

• During the replacement of the battery module, it is imperative to use the same type and number of
element as the original battery module provided with the UPS to maintain an identical level of
performance and safety. For questions, contact your HP representative.

Page 3

Important: Replace the battery module with the same type battery module, available from HP.

792523-001 Edition 1

Contents

Table of Contents

ENGLISH

Contents .....................................................................................................................................4

1. Overview ............................................................................................................................... 5

1.1 Environmental protection ....................................................................................................................................... 5

1.2 Weights and dimensions .......................................................................................................................................... 6

1.3 Rear panels .................................................................................................................................................................... 6

2. User Interface ......................................................................................................................8

2.1 Control panel ................................................................................................................................................................ 8

2.2 LCD window .................................................................................................................................................................. 8

2.3 UPS setting through the LCD ..................................................................................................................................9

3. Installation ......................................................................................................................... 10

3.1 Unpacking and contents check ...........................................................................................................................10

3.2 Battery module connection .................................................................................................................................. 10

3.3 Communication ports ............................................................................................................................................ 11

3.4 Ground connection ..................................................................................................................................................11

4. Operation ........................................................................................................................... 12

4.1 Start-up and normal operation ............................................................................................................................ 12

4.2 Starting the UPS on battery .................................................................................................................................. 12

4.3 UPS shutdown ............................................................................................................................................................12

4.4 Operation on battery power .................................................................................................................................12

4.5 Return of AC input power ......................................................................................................................................12

5. Maintenance ..................................................................................................................... 13

5.1 Troubleshooting ........................................................................................................................................................13

5.2 Updating the UPS rmware ..................................................................................................................................13

5.3 Battery module replacement ...............................................................................................................................13

5.4 Spares ............................................................................................................................................................................15

6. Technical Specications ................................................................................................ 16

6.1 HP T750 G4 NA/JP UPS, HP T1000 G4 NA/JP UPS, and HP T1500 G4 NA/JP UPS ..............................16

6.2 HP T750 G4 INTL UPS, HP T1000 G4 INTL UPS, and HP T1500 G4 INTL UPS .........................................17

7. Support and other resources ...................................................................................... 18

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792523-001 Edition 1

1. Overview

PET

Save these instructions. This document contains important safety instructions that should be followed during installation,
operation, and maintenance of the UPS and batteries.

1.1 Environmental protection

Products are developed according to an eco-design approach.

Substances

This product does not contain CFCs, HCFCs, or asbestos.

Packing

To improve waste treatment and facilitate recycling, separate the various packing components.

• The cardboard we use comprises over 50% of recycled cardboard.

• Sacks and bags are made of polyethylene.

• Packing materials are recyclable and bear the appropriate identication symbol

Materials Abbreviations

Polyethylene terephthalat PET 01

High-density polyethylene HDPE 02

Polyvinyl chloride PVC 03

Low-density polyethylene LDPE 04

Polypropylene PP 05

Polystyrene PS 06

ENGLISH

01

Number in
the identification symbols

Follow all local regulations for the disposal of packing materials.

End of life

HP processes products at the end of their service lives in compliance with local regulations.
HP works with companies in charge of collecting and eliminating our products at the end of

their service lives.

Product

The product is made up of recyclable materials.
Dismantling and destruction must take place in compliance with all local regulations concerning waste.
At the end of its service life, the product must be transported to a processing center for electrical and

electronic waste.

Battery

The product contains lead-acid batteries that must be processed according to applicable local regulations
concerning batteries.

The battery may be removed to comply with regulations and correct disposal.

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792523-001 Edition 1

1. Overview

1.2 Weights and dimensions

D

W

1.3 Rear panels

HP T750 G4 NA/JP UPS HP T1000 G4 NA/JP UPS

Description Weights

(kg/lb)

Dimensions (mm/inch)

D x W x H
HP T750 G4 NA/JP UPS 10.9 kg/24 lb. 345 x 150 x 231 mm/13.6 x 5.9 x 9.1 in.
HP T1000 G4 NA/JP UPS 11.3 kg/25 lb. 345 x 150 x 231 mm/13.6 x 5.9 x 9.1 in.

H

HP T1500 G4 NA/JP UPS 16.3 kg/36 lb. 445 x 150 x 231 mm/17.5 x 5.9 x 9.1 in.
HP T750 G4 INTL UPS 10.4 kg/23 lb. 345 x 150 x 231 mm/13.6 x 5.9 x 9.1 in.
HP T1000 G4 INTL UPS 10.4 kg/23 lb. 345 x 150 x 231 mm/13.6 x 5.9 x 9.1 in.
HP T1500 G4 INTL UPS 15.2 kg/33.5 lb. 445 x 150 x 231 mm/17.5 x 5.9 x 9.1 in.

ENGLISH

2

RS232 OR

1

OUTPUT

INPUT

4

HP T1500 G4 NA/JP UPS

2

1

RS232 OR

Refer to the Bottom of
the unit for caution markings!

OUTPUT

Refer to the Bottom of
the unit for caution markings!

OUTPUT

INPUT

5

3

2

RS232 OR

5

1

3

OUTPUT

INPUT

OUTPUT

Refer to the Bottom of
the unit for caution markings!

4

5

3

(1) USB communication port
(2) RS-232 communication port
(3) Outlets for connection of critical equipment
(4) Attached 6-ft. input power cord for AC power source
(5) Ground screw

4

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792523-001 Edition 1

1. Overview

HP T750 G4 INTL UPS HP T1000 G4 INTL UPS

ENGLISH

2

RS232 OR

1

OUTPUT

3

4

INPUT

HP T1500 G4 INTL UPS

2

1

3

4

RS232 OR

Refer to the Bottom of
the unit for caution markings!

Refer to the Bottom of
the unit for caution markings!

OUTPUT

5

2

1

RS232 OR

OUTPUT

OUTPUT

5

3

4

5

(1) USB communication port
(2) RS-232 communication port

INPUT

Refer to the Bottom of
the unit for caution markings!

(3) Outlets for connection of critical equipment
(4) Socket for connection to AC power source
(5) Ground screw

INPUT

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792523-001 Edition 1

2. User Interface

10

2.1 Control panel

The UPS has a three-button control panel.

2.2 LCD window

The LCD window provides useful information about the UPS, load status, events, measurements, and settings.

13

15

16

ENGLISH

On/Off button

6

Scroll

AVR

%
Min
Hz
kVA
kW

6

7

8

11

9

12

14

17

7

Mute alarm

8

UPS on line mode

9

AVR (Automatic Voltage Regulation )

10

mode
Battery mode

11

Internal fault

12

Output load level

13

Battery level

14

Input measurements

15

Output measurements

16

Measuring unit

17

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792523-001 Edition 1

2. User Interface

2.3 UPS setting through the LCD

Tower UPS HP T750 G4 NA/JP UPS, HP T1000 G4 NA/JP UPS, HP T1500 G4 NA/JP UPS

Release the scroll down button to select a menu.

5s

Output voltage Sensitivity

Tower UPS HP T750 G4 INTL UPS, HP T1000 G4 INTL UPS, HP T1500 G4 INTL UPS

Release the scroll down button to select a menu.

5s 2s

ENGLISH

2s

Alarm

2s

2s

2s

(1)

2s

Output voltageAlarm

Sensitivity

(1)

Note: In Lo (low sensitivity) mode, the UPS will tolerate more uctuations in power and goes on battery power less often.
If the connected load is sensitive to power disturbances, keep the sensitivity as Std (Standard).

Example of setting

10s 5s 5s

Save the new value

Note: The LCD shuts o if there is no activity for three minutes.

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792523-001 Edition 1

3. Installation

3.1 Unpacking and contents check

1

2

(1) HP Tower UPS

(2) Documentation

(4) Two connection cables for protected equipment (HP T750 G4 INTL UPS, HP T1000 G4 INTL UPS, HP T1500 G4 INTL UPS)

(5) RS-232 communication cable

(6) USB communication cable

ENGLISH

4

5

6

Packing materials must be disposed of in compliance with all local regulations concerning waste.

Recycling symbols are printed on the packing materials to facilitate sorting.

3.2 Battery module connection

This operation must be performed when the UPS is switched o and unplugged from the AC source. In addition, do not
disconnect the connector while the unit is operating from the AC source or in reserve mode.

Note: Before starting the UPS, connect the internal battery. A small amount of arcing may occur when connecting the
batteries. This is normal and does not damage the UPS or present any safety concern.

B

A

A

Remove bezel.

B

Connect the

battery module.
Never pull on the
wires.

Page 10

C

C

Attach the bezel.

792523-001 Edition 1

3. Installation

3.3 Communication ports

Connection of RS-232 or USB communication port

The RS-232 and USB communication ports cannot operate simultaneously.

2

1

ENGLISH

A

Connect the RS-232 5 or USB

communication cable to
the serial or USB port on
the computer equipment.

5

B

Connect the other end of the

communication cable to the USB

1

or RS-232 2 communication

6

port on
the UPS.

The UPS can now communicate with
HP power management software.

6

3.4 Ground connection

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792523-001 Edition 1

4. Operation

4.1 Start-up and normal operation

To start the UPS:

1. Verify that the UPS power cord is plugged in.

2. Press the button on the UPS control panel for at least two seconds.

3. Check the UPS LCD window display for active alarms.
If the indicator is on, do not proceed until all alarms are cleared.

Correct the alarms and restart if necessary.

4. Verify that the indicator illuminates, indicating that the UPS is operating normally and any loads are powered and
protected.

4.2 Starting the UPS on battery

Before using this feature, the UPS must have been powered by utility power with output enabled
at least once.

To start the UPS on battery:

1. Press the button on the UPS control panel until the UPS LCD window display illuminates.

The UPS cycles through Standby mode to Battery mode. The indicator illuminates.

The UPS supplies power to your equipment.

2. Check the UPS LCD window display for active alarms. Resolve any active alarms before continuing.
See "5.1 Troubleshooting", page 13.

4.3 UPS shutdown

ENGLISH

To shut down the UPS:

1. Press the button on the UPS control panel for three seconds.

2. The audio alarm beeps and shows a status of "UPS shutting OFF...". The UPS then transfers to Standby mode and the
indicator turns o.

3. The audio alarm stops.

4.4 Operation on battery power

Transfer to battery power

• The connected devices continue to be supplied by the UPS when AC input power is no longer available.

The necessary energy is provided by the battery.

• The indicator illuminates.

• The audio alarm beeps every 10 seconds.

The connected devices are supplied by the battery.

Low-battery warning

• The indicator illuminates solid.

• The audio alarm beeps every three seconds.

• The remaining battery power is low. Shut down all applications on the connected equipment because automatic UPS

shutdown is imminent.

End of battery backup time

• LCD displays "End of backup time."

• All the LEDs go o.

• The audio alarms stops.

4.5 Return of AC input power

Following an outage, the UPS restarts automatically when AC input power returns (unless the restart
function has been disabled) and the load is supplied again.

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792523-001 Edition 1

5. Maintenance

5.1 Troubleshooting

Operation status Possible cause Action
Overload

Short-circuit fault A short-circuit occurred. Check device connection or

Battery fault The batteries in the UPS are

Fan fault The UPS has a fan fault. Check that no object is blocking the

Charger fault The UPS has a charger fault. The UPS does not charge the

Power requirement exceeds the UPS
capacity (greater than 105% of nominal).

disconnected.

The end of battery life is reached. Contact your service representative

Remove some of the equipment from
the UPS. The UPS continues to operate,
but may shutdown if the load increases.
The alarm resets when the condition
becomes inactive.

integrity.

If the error persists, note the alarm
message and the UPS serial number, and
then contact your service representative.

Verify that all batteries are properly
connected.

If the error persists, note the alarm
message and the UPS serial number, and
then contact your service representative.

for battery replacement.

fan.

If the error persists, note the alarm
message and the UPS serial number, and
then contact your service representative.

battery anymore.

ENGLISH

5.2 Updating the UPS rmware

To update the UPS rmware, see the HP website (http://www.hp.com/go/rackandpower).

5.3 Battery module replacement

Safety recommendations

Warning: To prevent personal injury from hazardous energy:

• This operation must be performed when the UPS is switched o and unplugged from the AC source.

• Do not disconnect the connector while the unit is operating from the AC mains or in reserve mode.

• The battery connection must not be disconnected while running in reserve mode.

• The battery can cause electrocution and high short-circuit currents. The following safety precautions
are required before servicing the battery components:

• Remove watches, rings, bracelets, and all other metal objects from the hands and arms.

• Use tools with an insulated handle.

• Do not place tools or metal parts on top of batteries.

Note the alarm message and
the UPS serial number, and then
contact your service representative.

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792523-001 Edition 1

5. Maintenance

Replacing the batteries

• Read and observe the requirements in "Important battery safety information" and "Battery care and
storage guidelines" in this section before battery module replacement.

• Follow the instructions in this section to replace the battery module.

Note: Replace all battery modules at the same time.

Important battery safety information

Warning: The unit contains sealed lead-acid battery modules. To prevent re or chemical burns:

• Do not attempt to recharge batteries after removal from the unit.

• Do not disassemble, crush, or puncture the batteries.

• Do not short the external contacts of the batteries.

• Do not immerse the batteries in water.

• Do not expose to temperatures higher than 60°C (140°F).

Battery care and storage guidelines

Caution: Because of the short shelf life of the batteries, avoid storing a battery spare as a
backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep
these batteries charged while in storage is implemented.

To maintain the batteries:

• Minimize the amount of time the UPS uses battery power by matching the UPS conguration with the utility voltage
(see "6.1 HP T750 G4 NA/JP UPS, HP T1000 G4 NA/JP UPS, and HP T1500 G4 NA/JP UPS", page 16 and "6.2 HP T750
G4 INTL UPS, HP T1000 G4 INTL UPS, and HP T1500 G4 INTL UPS", page 17).

• Keep the area around the UPS clean and dust-free. If the environment is very dusty, clean the outside of the UPS
regularly with a vacuum cleaner.

ENGLISH

Battery module removal

A

Remove the bezel.

A

B

Disconnect the battery

module by separating the
connectors.

B

Never pull on the wires.

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792523-001 Edition 1

5. Maintenance

Battery tray removal (cont.)

ENGLISH

C

Remove the plastic

C

D

protection cover
in front of the battery.

D

Pull the plastic tab to

remove the battery block
and replace the block.

5.4 Spares

Installing the new battery module

Perform the removal instructions in reverse order.

● To ensure safety and high performance, only use batteries supplied by HP.

● Take care to firmly press together the two parts of the connector during remounting.

Ordering Spares

To order a spare, visit the HP website (http://www.hp.com/buy/parts).
To replace parts under warranty, contact an HP authorized service representative.

UPS spare parts list

Item Spare Part Number
SPS-UPS T750 G4 NA/JP 796774-001
SPS-UPS T750 G4 INTL 796775-001
SPS-UPS T1000 G4 NA/JP

SPS-UPS T1000 G4 INTL 796771-001
SPS-UPS T1500 G4 NA/JP 796772-001
SPS-UPS T1500 G4 INTL

SPS-BATTERY KIT UPS T750 765781-001
SPS-BATTERY KIT UPS T1000 796779-001
SPS-BATTERY KIT UPS T1500 796780-001

796763-001

796773-001

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792523-001 Edition 1

6. Technical Specifications

6.1 HP T750 G4 NA/JP UPS, HP T1000 G4 NA/JP UPS, and HP T1500 G4 NA/JP UPS

Filter

Output Power @ 120V NA: 750 VA

Output Power @ 110V NA: 750 VA

Output Power @ 100V JPN: 750 VA

• Rated input voltage Single phase 100-120V

• Input voltage range 96 to 144V

• Input frequency
range

• Voltage 100/110/120V (-10% to +5%)

• Frequency 50/60 Hz ±0.1 Hz

• Standard

• Operating tempera­ture range

• Storage temperature
range

• Relative humidity

• Noise level

(1) Adjustable to 100/110/120V, but must be set to the identical AC power source value.

Transformer
AVR

Charger Inverter

Battery

HP T750 G4 NA/JP

UPS

HP T1000 G4 NA/JP

UPS

NA: 1000 VA

525W

700W

NA: 1000 VA

525W

700W

JPN: 1000VA

500W

680W

AC Input power

45 to 55 Hz (50 Hz system), 55 to 65 Hz (60 Hz system)

Output on battery power

Battery (sealed lead acid, maintenance free)

2 x 12V

7 Ah

2 x 12V

9 Ah

Environment

0 to 35°C/32 to 95°F

-15 to +40°C/5 to 104°F

0 to 90% (without condensation)

< 40 dBA in normal mode

(1)

ENGLISH

HP T1500 G4 NA/

JP UPS

NA: 1440 VA

1080W

NA: 1440 VA

1080W

JPN: 1200 VA

980W

3 x 12V

9 Ah

Page 16

Caution: To reduce the risk of re, connect only to a circuit provided with 20A maximum branch circuit overcurrent pro­tection in accordance with the National Electric Code, ANSI/NFPA 70.

792523-001 Edition 1

6. Technical Specifications

6.2 HP T750 G4 INTL UPS, HP T1000 G4 INTL UPS, and HP T1500 G4 INTL UPS

Filter

Output Power @ 230V 750 VA

• Rated input voltage

• Input voltage range

• Input frequency range 45 to 55 Hz (50 Hz system), 55 to 65 Hz (60 Hz system)

• Voltage

• Frequency 50/60 Hz ±0.1 Hz

• Standard

• Operating temperature
range

• Storage temperature
range

• Relative humidity

• Noise level < 40 dBA in normal mode

(1) Adjustable to 220/230/240V, but must be set to the identical AC power source value.

Transformer
AVR

Charger Inverter

Battery

HP T750 G4 INTL UPS HP T1000 G4 INTL UPS HP T1500 G4 INTL UPS

1000 VA

525W

700W

AC Input power

Single phase 220-240V

184 to 276V

Output on battery power

220/230/240V (-10% to +5%)

(1)

Battery (sealed lead acid, maintenance free)

1 x 12V

9 Ah

2 x 12V

7 Ah

Environment

0 to 35°C/32 to 95°F

-15 to +40°C /5 to 104°F

0 to 90% (without condensation)

ENGLISH

1500 VA

1100W

3 x 12V

9 Ah

When the UPS is used in the EU area, use an external circuit breaker in front of the line with rating 16A,
250V which is IEC/EN 60898-1 standard compliant.

When the UPS is used in th NA area, use an external circuit breaker in front of the line with rating 20A, 250V.

Page 17

792523-001 Edition 1

7. Support and other resources

Safety and regulatory compliance

For safety, environmental, and regulatory information, see Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at the HP website
(http://www.hp.com/support/Safety-Compliance-EnterpriseProducts).

Warranty information

HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties)

Before you contact HP

Be sure to have the following information available before you call HP:

• Active Health System log (HP ProLiant Gen8 or later products)

• Download and have available an Active Health System log for 7 days before the failure was detected. For more
information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.
hp.com/go/ilo/docs).

• Onboard Administrator SHOW ALL report (for HP BladeSystem products only)

• For more information on obtaining the Onboard Administrator SHOW ALL report, see the HP website (http://www.
hp.com/go/OAlog).

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Product identication number

• Applicable error messages

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

ENGLISH

HP contact information

For United States and worldwide contact information, see the Contact HP website (http://www.hp.com/go/assistance).
In the United States:

• To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be recorded or moni­tored.

• If you have purchased a Care Pack (service upgrade), see the Support & Drivers website (http://www8.hp.com/us/
en/support-drivers.html). If the problem cannot be resolved at the website, call 1-800-633-3600. For more informa­tion about Care Packs, see the HP website (http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.
html).

Product QuickSpecs

For more information about product features, specications, options, congurations, and compatibility, see the product
QuickSpecs on the HP website (http://www.hp.com/go/qs).

Documentation feedback

HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any
errors, suggestions, or comments to Documentation Feedback (mailto: [e-mail]). Include the document
title and part number, version number, or the URL when submitting your feedback.

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792523-001 Edition 1