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Documentation
For the latest version of this document, go to http://www.hp.com/go/3par/, navigate to your product page, click Support for your product, and
then click Manuals.
This guide provides the information you need to install and use HP 3PAR System Reporter to monitor
performance, create charge back reports, and plan storage resources for HP 3PAR Storage Systems.
An optionally licensed component called Adaptive Optimization is also included with System
Reporter that can be used to monitor and automatically optimize utilization of storage resources.
If you do not have a licence for Adaptive Optimization, the monitoring and system reporting
features are still accessible but the optimization capabilities are inactivated.
User Interfaces
NOTE:The InServ Storage Server has been rebranded as HP 3PAR Storage Systeem. There are
instances in this document where screenshots and/or menu items and command output refer to the
HP 3PAR Storage System as InServ or InServ Storage Server.
The HP 3PAR InForm® Operating System (InForm OS) has two user interfaces: the HP 3PAR InForm
Command Line Interface (CLI) and the HP 3PAR InForm Management Console (IMC). You can use
the IMC or the InForm CLI to monitor storage servers and access statistics. From the IMC or InForm
CLI, you also can export table data to a.CSV (Comma-Separated Variable) file and then use
Microsoft® Excel® or similar software to import that file. However, to generate reports directly in
Microsoft Excel and to access historical information, you must use the system reporting tools
described in this guide.
Two user interfaces are offered as part of the HP 3PAR Storage System: a Web-based interface
and an Excel client.
•The Web-based interface enables you to monitor HP 3PAR Storage Systems and access statistics
using a standard Web browser. Configuration of the System Reporter database sampling
policies must be done via a Web browser.
•The Excel client enables you to monitor HP 3PAR Storage Systems and access statistics using
Microsoft® Excel®. This option also offers additional customization options not offered by
the Web-based interface.
Related Documentation
The following documents provide information related to HP 3PAR Storage Systems, the InForm®
Operating System, the InForm® Management Console and InForm® CLI:
environmental considerations, power requirements, cabling,
network configurations and third-party rack implementations
(CLI)
using the InForm Management Console (IMC)
Read the…For information about…
HP 3PAR Storage System Physical Planning ManualStorage system hardware specifications, site-planning,
HP 3PAR InForm OS Message and Operator’s GuideIdentifying storage server components and fixing problems
HP 3PAR InForm OS Command Line Interface ReferenceUsing the HP 3PAR InForm OS Command Line Interface
HP 3PAR InForm OS Management Console Online HelpConfiguring and managing HP 3PAR Storage Systems and
18Introduction
Typographical Conventions
This guide employs the following typographical conventions:
ExampleMeaningTypeface
ABCDabcd
ABCDabcd
Advisories
To avoid unexpected configuration or operational problems, be sure to observe the notes and
cautions in this guide.
WARNING!Warnings alert you to actions that can cause injury to people or irreversible damage
to data or the operating system.
CAUTION:Cautions alert you to actions that can cause damage to equipment, software, or data.
NOTE:Notes are reminders, tips, or suggestions that supplement the procedures included in this
guide.
Used for dialog elements such as titles,
button labels, and other .
output.
When prompted, click Finish to
complete the installation.
Open the fileUsed for paths, filenames, and screen
\gui\windows\setup.exe
Typographical Conventions19
2 Overview and Features
This chapter provides a brief overview of the features and capabilities offered by System Reporter.
About System Reporter
System Reporter monitors performance and the usage of storage resources and allows you to
generate charts and graphs that report useful statistics for planning and configuring the operation
of HP 3PAR Storage Systems.
System Reporter provides the following main features:
•Convenient access to configuration options for selecting systems to include for reporting,
specifying sampling parameters, scheduling reports, and generating alerts.
•Extensive selection of reports for obtaining performance and storage utilization statistics on
•Quick access to pre-defined reports that contain useful statistics for most common types of
installations.
•Scheduling of reports with predefined parameters that are initiated at predetermined times
and can then be accessed when needed.
•Customization of reports using the standard web interface, (or through the provided Excel
client), that provide specifically selected and formatted reports for specified systems.
•Options for choosing the time and duration for the collection of reporting statistics which can
be initiated at a specific time, collected over a period of time, and/or compared between a
range of times.
•Options for viewing and comparing report information in a variety of formats through a
selection of charts and tables.
•Alerts that can be configured to send email notifications to a specified address when certain
reporting criterion are met.
•Support for customized formatting of report data via the Comma Separated Values (CSV) file
formatting standard for inclusion in web or Excel applications.
•Support for creating custom web or Excel reports using well documented Web queries.
•Access to the database schema for direct queries to the reporting data stored in the database
used by System Reporter.
•Inclusion of an optionally licensed component called Adaptive Optimization that can analyze
access rates for sub-volume level regions and move regions between tiers of storage for more
optimal and efficient storage utilization.
Configuring System Reporter Policy Settings
Although you can begin using System Reporter immediately after it has been installed to quickly
access reports, you may want to make some adjustments or set up some of the capabilities for your
particular operating environment by selecting the appropriate configuration options through the
Policy Settings.
The following configuration options are available from the Policy Settings:
•Sampling Policies -- Specifies the report sampling policies that determine sampling intervals,
how long reports are stored, when to perform database compaction, etc.
•InServ Systems -- Selects the HP 3PAR Storage Systems to include for sampling, report generation
and optional optimization. The systems are generally added during the installation, but you
can access this option to add or remove systems as needed.
20Overview and Features
•Alert Rules -- Used to add, modify and remove alert rules and to specify the parameters for
generating email reports.
•Scheduled Reports -- Used to add, modify, and remove scheduled reports for generation at a
specified time.
•Adaptive Optimization -- Configures the optionally licensed Adaptive Optimization components
that are used to monitor and optimize storage utilization.
See for details on how to configure the policy settings for your site.
Choosing a Method for Accessing Reports
There are three basic methods for accessing reports through System Reporter:
Quick Reports -- Allows you to immediate access a variety of pre-defined reports (created through
CGI programs) that are deemed useful for most installations. The reports are made available
through a menu tree that you expand and collapse to select the systems and options of interest.
For instance, one of the reports provides a comparison of the peak hourly system CPU utilization
for the past seven days for all systems while another compares the utilization of the most active
physical disks for a given system.
Scheduled Reports -- Allows you to view reports that were created at scheduled times based on
pre-selected parameters and stored in a reserved directory structure. You can either view the reports
via the web interface provided through System Reporter or you can copy the report subdirectories
to another area and view them there. Maintaining a report directory for scheduled reports allows
an administrator to limit the users who have access to each report directory. One example where
this may be useful is when multiple departments share an array. In this case, the administrator can
schedule various reports specifically designed for each department, place them in different report
directories, and then grant each department access to the relevant scheduled reports in their own
report directory.
Custom Reports -- Custom reports are more complex to generate because they allow for a great
deal of customization, but they are also very useful. You can select the resolution, the type of report,
and then specify which systems and domains are to be monitored for the reporting information
that is collected. You also have the choice of specifying how the information is to be formatted for
presentation through a selection of tables and graphs.
Creating Customized Reports
System Reporter provides a number of options for building customized reports as follows:
•Report Selection. Allows you to select from one of the reports shown in Table 1 (page 21):
Table 1 Available Reports
Summary
PD Space
CPG Space
LD Space
VV Space
Port Performance
Report Metrics Cross ReferenceDescriptionReport Name
•Sample Resolution – Specifies how often operational metrics are sampled for a given report:
•Daily – Sampling is performed once a day.
•Hourly – Sampling is performed on an hourly basis.
•Hi Resolution – Sampling is performed at much more frequent intervals as defined by the
"Requested High-Res sampling interval in minutes" option defined through the Sampling Policies
setting which offers the finest granularity of operational statistics.
The retention period for the sampled data in the database tables is set through the sampling policy
(see “Configuring Sampling Policies” (page 112)). The data is purged based on the limit set through
the policy settings. You also have the ability to set the data retention period for individual systems
(see for details).
•System and Domain Selection – Specifies the systems and domains that are to be included in
the report.
•Scope of Report Selection – The options for all reports (except for the Summary report), are
divided into four sections:
◦Versus Time reports plot data over a period of time (time is along the X-axis). These reports
can either plot aggregate metrics or separate metrics for up to 16 objects. If you want to
compare more than 16 objects, or do more complex object selection you must use the
At Time reports described below.
◦At Time reports allow you to compare a large number of objects, defined in more complex
ways, but only at a specific point in time. The objects are plotted along the X-axis.
◦Histogram At Time reports show the distribution of service times and IO sizes at a specific
point in time.
◦Histogram vs Time reports show the distribution of service times and IO sizes over a
period of time (time is along the X-axis).
•Time Selection – Selects the time or range of times when the report is to be generated.
22Overview and Features
•Object Selection – Selects the list of objects that are to be included in the reporting data. For
example, you can select the VVs, ports and hosts for a VLUN.
•Format Selection – Selects the format of the report including whether the report should show
charts and/or tables and the type and size of charts.
See for complete details on how to build customized reports.
Formatting Reports for Presentation
When building customized reports, you can specify how the reporting data is formatted for viewing
by selecting the appropriate table or type of chart. You can choose from the following chart types:
•Stacked Bars
•Staked Vertical Bars
•Stacked Area
•Bars
•Vertical Bars
In addition to choosing the type of chart that is best suited for the report being generated, you can
also fine tune the presentation by selecting the position of the legend, choosing a time format and
specifying how the units of storage measurement are represented (i.e., MBs, TBs, chunklets, etc.).
When using the Excel client to build reports, you have additional flexibility in the formatting of a
report by modifying the datasheet and including customized columns.
See for descriptions and options available for formatting reporting data.
NOTE:Access to a currently unsupported charting package is also available in this version and
offered as one of the formatting options (under Chart Lib) when generating a report.
To use the unsupported charting capabilities offered through this “Dynamic” charting option, you
must use a browser that supports html5 canvas tags (the latest versions of Windows E9, Firefox
and Google Chrome browsers currently offer this support).
Customizing the Reporting Format
Although System Reporter provides a number of built-in controls for specifying the format of a
report, in some cases you may want to present the data using a different format that is not available
from the standard selection. In this case, you can save the data for the report using the Comma
Separated Values (CSV) format as an option that is accessible with the click of an icon next to the
heading of the report. You can then open the CSV formatted file in an application (such as a
spreadsheet) where it can then be charted or formatted as desired. If the browser is set up to open
files with a .csv extension in a spreadsheet application, this can be done automatically.
Generating Email Alerts
You can configure System Reporter to send email alerts when certain metrics meet specified
conditions. For example, suppose you want to receive an email alert when any VLUN has an
average read service time of more than 100 ms in any high-resolution sampling interval. To do
this, all you need to do is fill in a form with the specified details and then submit the query.
See for complete details on how to configure email alerts.
Accessing Report Data using Web Queries
The querying mechanism employed by System Reporter is made available for specialized
customization of reports. For instance, instead of using the Excel client provided with System
Reporter, you can use web queries in an Excel spreadsheet to bring various report data into your
spreadsheets. As another alternative, you might like to view multiple standard reports presented
Formatting Reports for Presentation23
together in a single web page. You can do this by creating an html file that includes multiple iframe
elements, each of which includes a standard web report query.
See “Web Queries” (page 126)for details on how to instigate web queries.
Using the Database Schema to Build Custom Reports
The databases used by System Reporter are standard relational databases capable of supporting
SQL queries. The default (built-in) database is SQLite (see http://www.sqlite.org) but MySQL and
Oracle database servers can optionally be used instead. The database schema is documented so
you can write your own reports by directly querying the System Reporter database.
See for details on how to utilize the database schema.
Analyzing and Optimizing Storage Utilization
An optionally licensed component called Adaptive Optimization is included with System Reporter.
Adaptive Optimization analyzes sub-volume, region level disk access rates for a given array over
a scheduled period of time and then performs a data migration of regions between tiers according
to a cost versus performance preference. Disk utilization is optimized by having frequently accessed
data moved to the higher performance tier (e.g., RAID 1 using Solid State Disks or SSDs) while
infrequently accessed data is moved to the lower cost tier (e.g., RAID 6 on Nearline disks). By
using Adaptive Optimization, you can achieve a much higher degree of control over disk usage
by reserving your faster and more expensive storage resources for the data that is frequently
accessed and relegating your slower and less expensive drives to storing data that is only
occasionally accessed.
24Overview and Features
3 Installation, Configuration, Update, and Removal
This chapter describes how to install and configure as well as remove the HP 3PAR System Reporter
components.
Before You Begin
Before installing HP 3PAR System Reporter components, select a system on which to run the System
Reporter sampler and Web server. This system must use Windows® Server 2003, Windows®
Server 2008 or Red Hat® Enterprise Linux 5.
If necessary, perform the following setup activities on the designated Windows® or Red Hat®
Linux server:
•Install the InForm OS Command Line Interface (CLI), version 2.3.1 or above.
•Install the Apache Server.
•If you are using an Oracle database, you must install the Oracle client.
•(Optional). To avoid a DHCP-assigned address changing, assign a fixed IP address to the
system.
NOTE:The CLI installer executable for the InForm OS can be found on the System Reporter CD
at: Windows\CLI\setup.exe (for Windows) or Linux/CLI/setup.bin (for Linux)
See the InForm OS Management Console Online Help, located on the System Reporter CD at:
Document/CLI\231_CLI_Administrator_Manual.pdf, for instructions on installing the
InForm CLI.
System Reporter CD Contents
InServ Storage ServerCD includes the following contents (Table 2 (page 25)):
Table 2 InServ Storage Server CD Contents
/Documents/
231_CLI_Admininstrator_Manual.pdf
nl
SR_Sizing.xls
nl
nl
/Linux/
/Linux/
CLI/
/Scripts/
nl
nl
nl
showvvcpg.tcl
nl
DescriptionFilenameDirectory
HP 3PAR InForm OS CLI Administrators Guide.CLI\
System Reporter server sizing spreadsheet (see “Using the System Reporter
Sizing Spreadsheet” (page 27)).
HP 3PAR System Reporter Software User Guide (this document).System_Reporter.pdf
System Reporter sampleloop package for Red Hat Linux.sampleloop-2.9-1.i386.rpm
System Reporter sysrptwebsrv package for Red Hat Linux.sysrptwebsrv-2.9-1.i386.rpm
(Version 2.3.1 of the InForm CLI has only been validated for RedHat 5.2.
Version 2.2.4 of the InForm CLI has been validated for RedHat 5.0 and
5.1.).
HP 3PAR InForm OS CLI installer executable for Red Hat Linux.setup.bin
CLI script implementing the CLI showvvcpg extension command (see “The
showvvcpg CLI extension” (page 188)).
/Windows/
apache_2.2.14-win32-x86-openssl-0.9.8k.msi
nl
Apache HTTP Server installer executable for Microsoft Windows. This
installer is provided only as a convenience. You may choose to download
and install directly from: http://httpd.apache.org.
Before You Begin25
Table 2 InServ Storage Server CD Contents (continued)
CLI/
System Requirements
HP 3PAR System Reporter supports the use of the HP 3PAR InForm OS, versions 2.2.4 through
2.3.1 MU1 and beyond.
Observe the following minimum system hardware requirements:
Table 3 Minimum Hardware Requirements
For better performance, it is recommended that you use separate disks for application data and
database data.
DescriptionFilenameDirectory
System Reporter installer executable for Microsoft Windows.installer.exe
HP 3PAR InForm OS CLI installer executable for Microsoft Windows.setup.exe/Windows/
Minimum RequirementSystem Component
Pentium 4, 3GHz (or faster)CPU
1 GBMemory
20 GB free space (application and data)Disk
NOTE:When running System Reporter on a Virtual Machine, it is best to have the database
server running on a separate VM, especially for Microsoft SQL, MySQL or Oracle.
HP 3PAR System Reporter components have the following requirements (Table 4 (page 26):
Microsoft SQL Server Note
that Microsoft SQL is not
supported on Linux platforms.
Sampling service
Web server
Web Browser (one of the
following)
Windows® Server 2008 Red Hat
Enterprise Linux 5.4 32 or 64-bit OS
versions are supported except that only the
32-bit versions of Linux are supported for
the Sampling service when using the
Oracle 11g Database since we need to
use the 32-bit Oracle 11g client which is
only supported on the 32-bit Linux.
MySQL® Database Server version version
5.1(Optional) Oracle 11g® Database
(Optional) (Oracle RAC is not currently
supported.)
Microsoft SQL Server Note that Microsoft
SQL is not supported on Linux platforms.
Oracle 11g Client (32-bit only) when used
with Oracle 11g Database
Apache HTTP Server 2.0 or later (installer
provided for version 2.2.14 on Microsoft
Windows)
• Internet Explorer 7 or later
• Mozilla Firefox 3.0 or later
(To use the dynamic charting capabilities
offered as an unsupported formatting
option, you must have Firefox 3.6 or later
or IE 9.)
Excel client
26Installation, Configuration, Update, and Removal
Microsoft® Excel 2003, 2007 (not
supported on Mac OS X)
Table 4 HP 3PAR Storage System Requirements (continued)
NOTE:The optionally licensed Adaptive Optimization component is only supported by InForm
OS versions 2.3.1 MU 1 and beyond. Adaptive Optimization is not supported for SQLite databases;
only Oracle and MySQL are supported.
Using the System Reporter Sizing Spreadsheet
Before installing System Reporter, you need to determine the system resources that are required to
adequately run System Reporter and the selected data base server. The optimal computing power
(CPU cores), memory and storage space needed to accommodate the data that is sampled by
System Reporter and used to generate reports depends on the number of systems and the amount
of storage that is being monitored for your particular installation. An Excel spreadsheet named
SR_Sizing.xls (Figure 1 (page 28)) is included with System Reporter for the purpose of determining
the optimal system resources that are recommended for running System Reporter and the database
server at your site. This spreadsheet is included on the installation CD.
NOTE:The System Reporter Sizing Spreadsheet is protected except for the cells in red, but you
can turn off the protection to see the formulas that are used to derive a given value.
InForm OS version 2.3.1 MU1 and
beyond. Not supported when using SQLite
database.
Adobe Acrobat ReaderOn-Line Help (User’s Guide)
Entities in the spreadsheet are color coded. Only the values into controls or cells colored red need
to be set. Cells or ranges in yellow are output values that you can use to size or configure the
server that you will use to run System Reporter. Values in blue are empirically determined parameters
used to drive the sizing model.
Using the System Reporter Sizing Spreadsheet27
Figure 1 System Reporter Sizing Spreadsheet
1.Click on the appropriate type of database that you are using for System Reporter at your site.
You will notice that SQlite only supports one HP 3PAR Storage System for use with System
Reporter. Please consider another database if you plan on using System Reporter to monitor
more than a single HP 3PAR Storage System.
2.Modify the Sampling Parameters in red to reflect the approximate values for your installation.
The values for Table Row Sizes in blue are approximate table row sizes (bytes) based on
observations derived by HP during testing System Reporter instances and includes some extra
space to accommodate typical inventory tables, indexes, etc.
3.Observe the requirements that are shown in the yellow cells to determine the suggested
allocation of system resources for your System Reporter server or database server.
NOTE:The database server should have roughly the same amount of memory and CPU
cores as the System Reporter server.
System Reporter Components
System Reporter includes the following components (Figure 2 (page 29)):
28Installation, Configuration, Update, and Removal
Figure 2 HP 3PAR Storage System and User Interface Components
•Database. The HP 3PAR System Reporter database is capable of supporting SQL queries.
Four types of databases are supported: Microsoft SQL Server, SQLite, MySQL and Oracle
(see “Installing the Database Server” (page 32)).
•Sampler components. The sampler components are responsible for sampling performance
and space information from the HP 3PAR Storage System arrays, saving the data in the
database, and removing old samples from the database. The sampler components include
the following:
◦The sampling service (sampleloop) runs as a service on Windows or as a daemon on
Linux. It creates and coordinates other sampler components.
◦A separate inservsample process is created for each HP 3PAR Storage System being
sampled. This process in turn creates a separate CLI process that runs the sampler script
which logs into the array and collects the required data. The inservsample process then
inserts the data into the database. Along with the tables that contain the space and
performance data, the database also includes inventory tables that allow quicker creation
of report menus. The inservsample process also update the inventory tables.
◦For MySQL, Microsoft SQL Server (Windows only), and Oracle databases, the sampleloop
service/daemon creates a separate process to maintain the database (since SQLite
supports limited concurrency, these functions are performed by the sampleloop process).
These include:
–The trimdb process removes samples that are older than the sample retention period
specified in the sampling policies (see “Configuring Sampling Policies” (page 112)).
–The dedupinv process removes duplicate entries from the inventory tables.
–The compactdb process periodically compacts and optimizes the database when
necessary.
•Adaptive Optimization components. The sampleloop process also creates a regionmover
process for each HP 3PAR Storage System array for which Adaptive Optimization is configured
(see “Selecting an HP 3PAR Storage System for Adaptive Optimization” (page 179)). Each
regionmover process analyzes region level performance data for each Adaptive Optimization
configuration and generates region moves between tiers. The regionmover process creates a
separate CLI process that logs into the array and executes the mvrg program that executes
the data movement commands on the array.
System Reporter Components29
•Web server components. The HP 3PAR System Reporter Web server has customized scripts
that access the database to generate reports to standard browsers as clients, enabling users
to access the reports and configure System Reporter without installing any additional software.
•Excel client. The customized HP 3PAR System Reporter Excel client has built-in Web queries
to the Web server. Use of the Excel client is optional, but offers you additional options. You
must have Microsoft® Excel® in order to use the HP 3PAR System Reporter Excel client.
Installing the System Reporter Components
Required Components
To begin using HP 3PAR System Reporter, you must install the following components which are
supplied on the installation CD:
•CLI for InForm OS
•Web server (Apache HTTP Server)
•System Reporter tools (sampler, default SQLite database, and web server tools for generating
NOTE:To install and use System Reporter, you must have a valid license. If you plan use Adaptive
Optimization, you must also have an additional license to take advantage of the storage optimization
capabilities offered by this optional component.
Optional Components
Installation of the following components are optional:
•Excel client (optional). While the necessary Excel sheet is automatically included, Microsoft
Excel is required by the machine accessing the Excel sheet from the System Reporter server.
•The Microsoft SQL, MySQL or Oracle database (optional). Except for the SQLite database
which is supplied with System Reporter, any other choice of database must be obtained from
the respective vendor.
•Adaptive Optimization (Offered by HP as an option and requires a separate license)
NOTE:If you are upgrading an existing System Reporter installation to the 2.9 release, you do
not need to re-install the CLI, optional MySQL database or Apache web server. You only need to
re-install the System Reporter Tools as described in “Installing or Upgrading the System Reporter
Tools” (page 43). If you wish to keep the previously collected data, you must specify the same
database during the installation process. The System Reporter installer for Microsoft Windows will
automatically detect previous settings and offer the option to upgrade the existing installation.
System Reporter 2.9 will automatically convert the earlier release database tables into the format
that it needs. If you wish to retain the tables in an earlier format, you must make a backup copy
of the database before upgrading.
All table updates are logged in the Sampleloop.log. Contact your customer service representative
if any tables fail to update properly.
The following flowchart (Figure 3 (page 31)) provides a visual representation of the installation
process for a new installation that is described in detail in the following sections.
30Installation, Configuration, Update, and Removal
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