HP SuperStack 3 Load Balancer Appliance User Manual

SuperStack® 3
Server Load Balancer Server Load Balancer Plus
3C16120 3C16121
http://www.3com.com/
Part No. 990-0049-00 Published June 2001
3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145
Copyright © 2001, 3Com Technologies. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Technologies.
3Com Technologies reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Technologies to provide notification of such revision or change.
3Com Technologies provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license agreement included in the hard copy documentation.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.
3Com, and SuperStack are registered trademarks of 3Com Corporation. The 3Com logo is a trademark of 3Com Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of Novell, Inc. Netscape Navigator is a registered trademark of Netscape Communications. Javascript is a trademark of Sun Microsystems.
All other company and product names may be trademarks of the respective companies with which they are associated.
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It is the policy of 3Com Corporation to be environmentally-friendly in all operations. To uphold our policy, we are committed to:
Establishing environmental performance standards that comply with national legislation and regulations. Conserving energy, materials and natural resources in all operations. Reducing the waste generated by all operations. Ensuring that all waste conforms to recognized environmental
standards. Maximizing the recyclable and reusable content of all products. Ensuring that all products can be recycled, reused and disposed of safely. Ensuring that all products are labelled according to recognized environmental standards. Improving our environmental record on a continual basis.
End of Life Statement
3Com processes allow for the recovery, reclamation and safe disposal of all end-of-life electronic components.
Regulated Materials Statement
3Com products do not contain any hazardous or ozone-depleting material.
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CONTENTS
ABOUT THIS GUIDE
Conventions 8 Related Documentation 9 Product Registration 9 Documentation Comments 9
1 INTRODUCING THE SERVER LOAD BALANCER
About the Server Load Balancer 12
Summary of Hardware Features 12 Summary of Software Features 12
Server Load Balancer Front View Detail 13
Ports 13 Console Port 13 LEDs 14
Server Load Balancer Rear View Detail 15
Unit Information Label 15 Power Socket 15 Advanced Redundant Power System Socket 15
Downloading 3Com Network Supervisor 16
2 INSTALLING THE SERVER LOAD BALANCER
Package Contents 18 Choosing a Suitable Site 18 Rack-mounting 19 Choosing the Correct Cables 20 Placing Units On Top of Each Other 20 The Power-up Sequence 21
Powering-up 21
Solving Problems Indicated by LEDs 22
3 SETTING UP FOR MANAGEMENT
Methods of Managing the Server Load Balancer 24 Assigning an IP Address 24
4 WORKING WITH THE WEB INTERFACE
Choosing a Browser 28
Installing the JRE for Microsoft Internet Explorer 28 Installing the JRE for Netscape Navigator 29
Accessing the Web Interface 30
Exiting the Web interface 30
Using the Web Interface 31
Summary View 32 Device View 33 Logical View 35 Help View 37
Setting up SNMP Management 38
Specifying Community Strings 38 Modifying a Trap Address 38
Upgrading Operating Software 39
5 CONFIGURING NON-REDUNDANT SERVER LOAD BALANCING
Server Load Balancing Configuration Example 42 Configuring for Non-redundant Server Load Balancing 43
6 CONFIGURING REDUNDANT SERVER LOAD BALANCING
Redundant Server Load Balancing Configuration Example 46 Configuring for Active-Passive Redundancy 47 Configuring for Active-Active Redundancy 49
Active-Active Device Allocation 51
Setting Redundancy Settings 51
7 CONFIGURING CACHE REDIRECTION
Cache Redirection Configuration Example 54 Defining a Cache Subnet 55
Non-redundant Configuration 55
Redundant Configuration 56 Adding a Cache 57 Assigning Caches to Services 57
Showing Status and Deleting the Cache 58 Creating a Cache Profile (Optional) 58
8 CONFIGURING FOR LOAD BALANCING
Defining a Server Subnet 62 Changing Lan Port Roles 63 Adding a Server 64 Adding a Service 65 Assigning Servers to Service 66
Showing Status and Deleting the Server 66
Assigning Server to Services (Advanced) 67 Adding a User Group 68
Adding IP Address Ranges to User Groups 68
Accessing Permissions 69 Creating a Balance Profile (Optional) 69 Modifying Security Filters (Attack Mitigation) 72
Modifying Security Filters 72
Modifying User Access 73
A SAFETY INFORMATION
Important Safety Information 76 L’information de Sécurité Importante 78 Wichtige Sicherheitsinformationen 80
B TECHNICAL SPECIFICATIONS AND PIN-OUTS
Server Load Balancer Specifications 83 Console Port Cable 84 PC-AT Serial 84
C TECHNICAL SUPPORT
Online Technical Services 85
World Wide Web Site 85
3Com Knowledgebase Web Services 85
3Com FTP Site 86 Support from Your Network Supplier 86 Support from 3Com 87 Returning Products for Repair 89
INDEX
3COM CORPORATION LIFETIME LIMITED WARRANTY
REGULATORY NOTICES

ABOUT THIS GUIDE

This guide provides all the information you need to install and use a SuperStack Server Load Balancer Plus (3C16121) to perform server load balancing, both non-redundant and redundant, and cache redirection.
The guide is intended for use by network administrators who are responsible for installing and setting up network equipment.
Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com® World Wide Web site:
http://www.3com.com/
®
3 Server Load Balancer (3C16120) or the SuperStack 3
8 ABOUT THIS GUIDE

Conventions Table 1 and Table 2 list conventions that are used throughout this guide.

Ta b le 1 Notice Icons
Icon Notice Type Description
Information note Information that describes important features or
instructions.
Caution Information that alerts you to potential loss of data or
Warning Information that alerts you to potential personal
Ta b le 2 Text Conventions
Convention Description
boldface
Screen displays This typeface represents information as it appears on the
Syntax The word syntax means that you must evaluate the syntax
The words “enter” and type
Keyboard key names If you must press two or more keys simultaneously, the key
Words in italics Italics are used to:
potential damage to an application, system, or device.
injury.
This typeface represents user input. Example:
At the login: prompt, enter
admin.
screen.
provided and then supply the appropriate values for the placeholders that appear in angle brackets. Example:
To change your password, use the following syntax:
system password <password>
In this example, you must supply a password for <password>. When you see the word “enter” in this guide, you must type
something, and then press Return or Enter. Do not press Return or Enter when an instruction simply says “type.”
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
Emphasize a point.
Denote a new term at the place where it is defined in the
text.
Identify menu names, menu commands, and software
button names. Examples: From the Help menu, select Contents.
Click OK.
Related Documentation 9

Related Documentation

Product Registration

Documentation Comments

In addition to this guide, the documentation set includes the following:
Release Notes (PDF format)
These notes provide information about the current software release, including new features, modifications, and known problems. These release notes are available in PDF format and are accessible from the 3Com web site.
There are other publications you may find useful, such as:
Documentation accompanying the Advanced Redundant Power
System.
Documentation accompanying the 3Com® Network Supervisor.
You can register your SuperStack 3 Server Load Balancer on the 3Com Web site to receive up-to-date information on your product:
http://support.3com.com/registration/frontpg.pl
Your suggestions are very important to us. They will help make our documentation more useful to you. Please e-mail comments about this document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when commenting:
Document title
Document part number (on the title page)
Page number (if appropriate)
Example:
SuperStack 3 Server Load Balancer and Server Load Balancer Plus User
Guide
Part Number 990-XXXX-XX
Page 21
10 ABOUT THIS GUIDE
1

INTRODUCING THE SERVER LOAD BALANCER

This chapter contains introductory information about the SuperStack® 3 Server Load Balancer and the SuperStack 3 Server Load Balancer Plus. It covers summaries of the following topics:
About the Server Load Balancer
Server Load Balancer Front View Detail
Server Load Balancer Rear View Detail
Downloading 3Com Network Supervisor
Unless otherwise noted, the information in this chapter applies to both the Server Load Balancer and the Server Load Balancer Plus.
12 CHAPTER 1: INTRODUCING THE SERVER LOAD BALANCER

About the Server Load Balancer

Summary of
Hardware Features
Summary of Software
Features
The SuperStack® 3 Server Load Balancer and Server Load Balancer Plus provide support for connecting multiple high-performance servers to a Gigabit backbone and providing server load balancing, cache redirection and security functionality.
Table 3 summarizes the hardware features that are supported in both models of the Server Load Balancer.
Ta b le 3 Hardware Features
Server Load Balancer
Feature
Server Load Balancer Plus
Memory 64 MB for Server Load Balancer Plus
32 MB for Server Load Balancer
12 10/100 LAN Ports Supported 2 Gigabit Ethernet Ports Supported
SuperStack 3 Architecture Connects to a SuperStack 3 Advanced
Redundant Power System (ARPS)
Installs in a 19-inch rack or stand-alone
mounting
Table 4 summarizes the software features that are supported in both models of the Server Load Balancer.
Ta b le 4 Software Features
Server Load Balancer
Feature
Server Load Balancer Plus
Algorithms Round Robin
Weighted Round Robin
Least Connections
Quickest Last Response
Quickest Average Response
Weighted Percentage
Port Trunking (Etherchannel) Supported
Up to 256 servers Supported TCP/IP Sessions 16,000 for the Server Load Balancer
128,000 for the Server Load Balancer Plus
Persistence Modes Source IP
Secure Socket Layer (SSL) Session ID
Cookie

Server Load Balancer — Front View Detail 13

Ta b le 4 Software Features
Server Load Balancer
Feature
Server Load Balancer Plus
Cache Redirection Transparent mode
Proxy mode
DoS Protection Supported
Redundant Failover Modes Primary/Secondary
Active/Active
Management Web interface, command line interface, and
SNMP supported
Server Load Balancer Front View Detail
10BASE-T/100BASE-TX Ports

Ports The Server Load Balancer and Server Load Balancer Plus have twelve

Console Port The console port allows you to use a terminal or serial PC connector to
Figure 1 Server Load Balancer front view
1413 1413
Power Self-Test LED Power LED
1000BASE-SX
1000BASE-SX Ports

Console Port

1 2 3 4 5 6 7 8 9 121110 1 2 3 4 5 6 7 8 9 121110
10BASE-T/100BASE-TX
Port Status LEDs
Port Status LEDs
dedicated 10BASE-T/100BASE-TX ports and two 1000BASE-SX ports.
access the command line interface (CLI). The CLI allows you to assign the IP address to the Service Load Balancer and provides basic configuration capabilities. For console port pin-out information, see Appendix B.
14 CHAPTER 1: INTRODUCING THE SERVER LOAD BALANCER

LEDs Table 5 lists LEDs visible on the front of the Server Load Balancer, and how

to read their status according to color.
Ta b le 5 LED Behavior
LED Color Indicates
Power/Self Test LED
Yel low The Server Load Balancer has failed its Power On Self
Yellow flashing The Server Load Balancer is running POST.
Off No fault has been detected.
Power LED
Green The Server Load Balancer is receiving power. Green flashing The Server Load Balancer is receiving power and
Off The Server Load Balancer is not receiving power.
10/100BASE-T Port Status LEDs
Packet Yel low Packets are being transmitted/received on the port.
Off No packets are being transmitted/received on the port.
Status Green A link is present and the port is enabled.
Green flashing The port is disabled.
Off No link is present.
1000BASE-SX Port Status LEDs
Packet Yel low Packets are being transmitted/received on the port.
Off No packets are being transmitted/received on the port.
Status Green A high speed (1000 Mbps) link is present, and the port
Green flashing A high speed (1000 Mbps) port is disabled. Off No link is present.
Test (POST) or a failure is detected in the runtime.
downloading new operating software.
is enabled.
Server Load Balancer Rear View Detail 15

Server Load Balancer Rear View Detail

Unit Information Label

Power Socket

Unit Information
Label
Figure 2 Server Load Balancer rear view
Laser warning and
Supply warning Label
Redundant Power System Socket
The labels on the rear of the unit show the following:
The 3Com product name of the Server Load Balancer
The 3Com 3C number of the Server Load Balancer
The unique MAC address (Ethernet address) of the Server Load
Balancer
The serial number of the Server Load Balancer
Power Socket The Server Load Balancer automatically adjusts its power setting to any

Advanced Redundant Power System Socket

You may need this information for fault reporting purposes.
supply voltage in the range 90-240 VAC.
To protect against internal power supply failure, you can use this socket to connect a Advanced Redundant Power System (ARPS) (part number 3C16075) to the Server Load Balancer. For more information on the Advanced Redundant Power System, see the documentation shipped with the power system.
For normal redundancy, the unit requires one Type 3 Power Module (part number 3C16075).
For full redundancy, the unit requires two Type 3 Power Modules combined using a Type 3 Y-Cable (part number 3C16077).
16 CHAPTER 1: INTRODUCING THE SERVER LOAD BALANCER
CAUTION: The Server Load Balancer can only use a SuperStack Advanced Redundant Power System output.
WARNING: If you are connecting the Server Load Balancer to a ARPS Type 3 Power Module, read the Safety Information section in the documentation shipped with the power system.
CAUTION: The Server Load Balancer has no ON/OFF switch; the only method of connecting or disconnecting main power is by connecting or disconnecting the power cord.

Downloading 3Com Network Supervisor

You can download 3Com Network Supervisor Version 3.0 from the following Web address:
http://www.3com.com/tns
Network Supervisor is a powerful, intuitive network management application for small to medium enterprise networks.
Network Supervisor automatically discovers up to 1500 network devices and shows devices and connections on a graphical display. Network managers can view network activity, monitor stress and set thresholds and alerts. This information helps to provide the most efficient, cost-effective use of network resources.
Version 3.0 adds significant extra functionality designed to detect network inefficiency and optimize network performance. Features include support for related and recurring events, user definable reports, auto-alerting using pager or SMS messages and simple updates from the 3Com Web site.
3Com Network Supervisor offers Telnet and Web device management.
2

INSTALLING THE SERVER LOAD BALANCER

This chapter contains the information you need to install and set up the Server Load Balancer. It covers the following topics:
Package Contents
Choosing a Suitable Site
Rack-mounting
Placing Units On Top of Each Other
The Power-up Sequence
Solving Problems Indicated by LEDs
WARNING: Safety Information. Before installing or removing any components from the Server Load Balancer or carrying out any maintenance procedures, you must read the safety information provided in Appendix A of this guide.
AVERTISSEMENT: Consignes de sécurité. Avant d'installer ou d'enlever tout composant du Server Load Balancer ou d'entamer une procédure de maintenance, lisez les informations relatives à la sécurité qui se trouvent dans l'Appendice A de ce guide.
WARNHINWEIS: Sicherheitsinformationen. Bevor Sie Komponenten aus dem Server Load Balancer entfernen oder dem Server Load Balancer hinzufuegen oder Instandhaltungsarbeiten verrichten, lesen Sie die Sicherheitsanweisungen, die in Appendix A (Anhang A) in diesem Handbuch aufgefuehrt sind.
18 CHAPTER 2: INSTALLING THE SERVER LOAD BALANCER

Package Contents Your shipping container should contain the following items:

Server Load Balancer (3C11620)
or Server Load Balancer Plus (3C11621)
User Guide (this guide)
Power Cord
2 x mounting brackets
6 x screws
4 x rubber feet

Choosing a Suitable Site

The Server Load Balancer is suited for use where it can be mounted in a standard 19-inch equipment rack, or free-standing. A rack-mounting kit, containing two mounting brackets and six screws is supplied with the unit.
CAUTION: Ensure that the ventilation holes are not obstructed.
When deciding where to position the Server Load Balancer, ensure that:
Cabling is located away from sources of electrical noise such as radios,
transmitters and broadband amplifiers.
Cabling is located away from power lines and fluorescent lighting
fixtures
The Server Load Balancer is accessible and cables can be connected
easily.
Water or moisture cannot enter the case of the Server Load Balancer.
Air-flow is not restricted around the Server Load Balancer or through
the vents in the side of the Server Load Balancer. 3Com recommends
that you provide a minimum of 25 mm (1 in.) clearance.
The air is as free from dust as possible.
No more than four Server Load Balancer units are placed on top of
one another, if the units are free-standing.
Temperature operating limits are not exceeded. It is recommended
that the unit is installed in a clean, air conditioned environment.
Ensure there is adequate clearance at the front of the unit to ensure
that the fibers are not damaged as they have a restricted bend radius.

Rack-mounting 19

Rack-mounting The Server Load Balancer is 1.5U and fits in most standard 19-inch racks.
However, if you are connecting the Server Load Balancer to a ARPS Type 3 power module, a runner, shelf or tray is recommended to support the additional weight. You will need to allow a 2U space within the rack for each Server Load Balancer.
WARNING: The rack-mount kits alone are not sufficient to support the weight of the Server Load Balancer when attached to an ARPS power module. It is recommended that you use a runner, shelf or tray to support the total weight. The rack mount kits must not be used to suspend the Server Load Balancer from under a table or desk, or attach it to a wall.
CAUTION: You must use a full depth shelf or support that will not obstruct the air flow through the side panels of the Server Load Balancer.
CAUTION: Disconnect all cables from the Server Load Balancer before continuing. Remove all self adhesive pads from the underside of the Server Load Balancer if they have been fitted.
To rack-mount your Server Load Balancer:
1 Place the unit the right way up on a hard flat surface, with the front
facing towards you.
2 Locate a mounting bracket over the mounting holes on one side of the
unit, as shown in Figure 3.
Figure 3 Fitting a bracket for rack-mounting
20 CHAPTER 2: INSTALLING THE SERVER LOAD BALANCER
You must use the screws supplied with the mounting brackets. Damage caused to the unit by using incorrect screws invalidates your warranty.
3 Insert the three screws and tighten with a suitable screwdriver.
4 Repeat steps 2 and 3 for the other side of the unit.
5 Insert the unit into the 19-inch rack and secure with suitable screws (not
provided). Ensure that ventilation holes are not obstructed.
6 Connect network cabling.

Choosing the Correct Cables

Placing Units On Top of Each Other

The 1000BASE-FX fiber optic LAN ports (Ports 13 and 14) on the Server Load Balancer use SC connectors. The 10BASE-T/100BASE-TX copper LAN ports (Ports 1 through 12) use RJ45 connectors.
Table 6 explains cables to use before connecting a device to the copper ports.
Ta b le 6 Cabling for Copper Ports
Device to Connect: Use this Cable:
Another Server Load Balancer, a network switch or router
End Station (such as a server or a PC)
1
Cables are not supplied by 3Com.
Crossover cable
Straight-through cable
1
1
If the units are free-standing, up to four units can be placed one on top of the other.
If you are placing units one on top of the other, you must use the self-adhesive rubber feet supplied. Apply the feet to the underside of each unit, sticking one in the marked area at each corner. Place the units on top of each other, ensuring that the feet of the upper unit line up with the recesses of the lower unit.
The Power-up Sequence 21

The Power-up Sequence

Powering-up To power-up the Server Load Balancer, complete the following steps:

The following sections describe how to get your Server Load Balancer powered-up and ready for operation.
WARNING: If you are connecting the Server Load Balancer to a ARPS Type 3 Power Module, read the Safety Information section in the documentation shipped with the power system.
1 Plug the power cord into the power socket at the rear of the unit.
2 Plug the other end of the power cord into your power outlet.
The unit powers-up and runs through its Power On Self Test (POST), which takes approximately 10 seconds.
During the POST, all ports on the Server Load Balancer are disabled and the LEDs light in a rapid sequence. See “LEDs” on page 14.
When the POST has completed, check the Power/Self Test LED to make sure that your Server Load Balancer is operating correctly. See “Solving Problems Indicated by LEDs on page 22.
22 CHAPTER 2: INSTALLING THE SERVER LOAD BALANCER

Solving Problems Indicated by LEDs

Table 7 contains a list of problems and suggested solutions if the LEDs indicate a problem. For Technical Support information, see Appendix C.
Ta b le 7 Problems Indicated by LEDs
Problem Suggested Solution
The Power LED does not light
On powering-up, the Power/Self Test LED lights yellow
A link is connected and yet the Status LED for the port does not light
Check that the power cable is firmly connected to the relevant unit and to the supply outlet. If the connection is secure and there is still no power, you may have a faulty power cord.
The relevant unit has failed its Power On Self Test (POST) because of an internal problem. Contact your supplier for advice.
Check that:
All connections are secure.
The devices at both ends of the link are powered-up.
The devices at both ends of the link have the same
auto-negotiation setting, i.e. both enabled, or both disabled.
The quality of cable is satisfactory.
The correct type of cable (crossover or
straight-through) is used.
3

SETTING UP FOR MANAGEMENT

This chapter explains the management methods used for managing a Server Load Balancer, and details the steps required before you can configure a Server Load Balancer to suit the needs of your network. It covers the following topics:
Methods of Managing the Server Load Balancer
Assigning an IP Address
24 CHAPTER 3: SETTING UP FOR MANAGEMENT

Methods of Managing the Server Load Balancer

Assigning an IP Address

You can manage a Server Load Balancer using one of the following methods:
Web interface management Each Server Load Balancer has a set of
internal Web pages that allow you to manage the Server Load
Balancer using a Web browser. Using the Web interface is the
preferred method of management.
Command line interface management The Server Load Balancer
offers limited command line interface (CLI) commands to configure
basic parameters, such as the management IP Address.
SNMP management You can manage a Server Load Balancer using
any Network Manager running the Simple Network Management
Protocol (SNMP), such as 3Com Network Supervisor software. SNMP
management is limited and does not allow for full configuration
functionality.
To manage a Server Load Balancer over the network, the Server Load Balancer must be initially configured with the following:
An IP address and subnet mask
A default route
The CLI provides a series of online instructions that you need to complete the setup process.
To assign an IP address to the Server Load Balancer, complete the following steps:
1 Connect your management station to the console port on the front the
Server Load Balancer. See Console Port Cable on page 84.
2 On a Windows® PC, you may use the Hyperterminal program or other
terminal emulator. The correct settings are:
Bits per second: 9600
Data bits: 8
Parity: None
Stop bits: 1
Flow control: Hardware
Assigning an IP Address 25
3 Hit <Return>. At the login: prompt, enter admin.
The Server Load Balancer provides two levels of access, admin and monitor. The password field contains
blank default login passwords. The
two levels of access are:
admin the user can access and change all manageable
parameters
monitor the user can view all manageable parameters, but
cannot change any parameters
4 At the password: prompt, hit <Return>. The password field contains
a blank default login password. The Welcome to the SLB Setup CLI appears.
CAUTION: The Server Load Balancer does not provide a way to recover a lost password. If you choose to assign a new password, it is suggested you keep note of it in a safe place. If you forget your password, you will be locked out of the unit. If you change the password during the CLI Server Load Balancer setup, this is the password you should use, and not the blank default login password. For Technical Support, see Appendix C.
Welcome to the SLB Setup
Follow the on-screen instructions to complete the setup process.
You may run setup later by typing “setup” at the SEC> prompt. Setup will take you through the following steps: SEC>
1. Set unit ip address
2. Set default route
3. Set clock
4. Set login password
You may use <CR> to skip a step. Enter unit ip in this format: nnn.nnn.nnn.nnn/pp where: nnn.nnn.nnn.nnn is IP address
pp is address prefix
26 CHAPTER 3: SETTING UP FOR MANAGEMENT
5 You are prompted to enter the following information:
a a unit IP address
b a default route
c the local time
d the local date
e the number of desired time zone (1-107 options)
f a new login password
g confirm new login password
6 Once you have completed the setup, exit the CLI.
You are now ready to access the Server Load Balancer Web interface. See Accessing the Web Interfaceon page 30.
4

WORKING WITH THE WEB INTERFACE

This chapter describes how to access and use the web interface. It covers the following topics:
Choosing a Browser
Accessing the Web Interface
Using the Web Interface
Setting up SNMP Management
Upgrading Operating Software
28 CHAPTER 4: WORKING WITH THE WEB INTERFACE

Choosing a Browser To display the Web interface correctly, use one of the following Web

browsers:
Netscape Navigator® version 4.5 or above.
Microsoft® Internet Explorer version 5.0 or above.
For the browser to operate the Web interface correctly, the Java Runtime Environment (JRE) V1.3.0_02 or higher must be installed on your management workstation.

A version of the JRE plug-in for Windows® is provided on the Server Load Balancer. If you do not already have the plug-in installed on your management station, you will be prompted to install it. See either Installing the JRE for Microsoft Internet Explorer or Installing the JRE for Netscape Navigator”.

Installing the JRE for
Microsoft Internet
Explorer
If you are using Microsoft Internet Explorer for your browser and do not have the Java Runtime Environment installed on your management station, the Security Warning window appears. Click Yes and follow the on-line instructions.
Figure 4 Security Warning Window
Choosing a Browser 29
Installing the JRE for
Netscape Navigator
If you are using Netscape Navigator for your browser and do not have the Java Runtime Environment installed on your management station, the Web Interface pages appears.
Figure 5 Web Interface - Netscape
To install the plug-in, complete the following steps:
1 Click on Click here to get the plug-in.
2 The Plug-in Not Loaded window appears. Click Get the plug-in. The
Plug-in Install for Netscape page appears.
3 Click Download Plug-in.The Save As window appears.
4 Save the file to your Desktop.
5 From your desktop, double-click on jre1_3_0.exe.
The Java Runtime Environment is now installed.
30 CHAPTER 4: WORKING WITH THE WEB INTERFACE

Accessing the Web Interface

To access the Web interface over the network, complete the following steps:
1 Ensure that your network is correctly set up for management using the
Web interface and open your Web browser.
2 In the Location field of the browser, enter the URL of the Server Load
Balancer. This must be in the format:
http://nnn.nnn.nnn.nnn/
where nnn.nnn.nnn.nnn is the IP address you assigned in Assigning an IP Address on page 24.
When the browser has located the Server Load Balancer, the Enter Network Password window appears.
3 Enter admin in the User Name field.
The Server Load Balancer provides two levels of access, admin and monitor. The password field contains a
blank default login password. The
two levels of access are:
admin the user can access and change all manageable
parameters
monitor the user can view all manageable parameters, but
cannot change any parameters
4 The password field contains a blank default login password. Hit
<Return>.
Exiting the Web
interface
CAUTION: The Server Load Balancer does not provide a way to recover a lost password. If you choose to assign a new password, it is suggested you keep note of it in a safe place. If you forget your password, you will be locked out of the unit. If you change the password during the CLI Server Load Balancer setup, this is the password you should use, and not the blank default login password. For Technical Support, see Appendix C.
The main Web interface is displayed. See Using the Web Interface on page 31.
You can exit the Web interface at any time; to do this, close your Web browser. For security reasons, you should always close your Web browser after a management session.
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