HP A7518B, StorageWorks SDLT 600i Getting Started Manual

getting started guide

hp StorageWorks

SDLT tape drive

internal model

SDLT 600i

open this flap for quick

start installation poster

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4 5

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Internal drives - contents

Pre-Installation

Before you start page 3

Backup software and drivers page 5

Using the CD-ROM page 7

Installing the tape drive

Step 1: Check the SCSI connection page 9

Step 2: Check the drive’s SCSI ID page 11

Step 3: Prepare the mounting bay page 13

Step 4: Attach mounting hardware page 15

Step 5: Install the drive page 17

Step 6: Attach power and SCSI cables page 19

Step 7: Secure the drive page 21

Step 8: Install drivers and verify installation page 23

Using the tape drive

Your HP StorageWorks SDLT 600 tape drive page 25

Use the correct media page 27

Register your tape drive page 29

Using HP OBDR page 31

Diagnostic tools page 33

Optimizing performance page 34

Troubleshooting page 36

Understanding the LEDs page 41

Problems with cartridges page 43

Other sources of information page 45

Replacing your tape drive page 46

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Copyright © 2004 by Hewlett-Packard Development Company, L.P.

January 2004
Part Number: AA984-90902

Hewlett-Packard Company makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and fitness for a
particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for
incidental or consequential damages in connection with the furnishing, performance, or use
of this material.

This document contains proprietary information, which is protected by copyright. No part of
this document may be photocopied, reproduced, or translated to another language without
the prior written consent of Hewlett-Packard. The information contained in this document is
subject to change without notice.

Microsoft
registered trademarks of Microsoft Corporation.

UNIX

DLTtape, the DLTtape logo, Super DLTtape and the Super DLTtape logo are trademarks of
Quantum Corporation registered in the U.S.A. and other countries.

Alpha and OpenVMS are registered trademarks of Hewlett-Packard Development Company,
L.P.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided ”as is” without warranty of any kind and is
subject to change without notice. The warranties for Hewlett-Packard Company products are
set forth in the express limited warranty statements for such products. Nothing herein should
be construed as constituting an additional warranty.

Printed in the U.K.

®, MS-DOS®, MS Windows®, Windows® and Windows NT® are U.S.

® is a registered trademark of The Open Group.

Product Details

Write your tape drive details here so you can find them easily if you need them. The model name is on the

front of the drive and the product and serial numbers are on a label on the bottom of the drive.

Model (type of drive):

Model (number):

Serial (number):

Date purchased/installed:

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SCSI ID:

Before you start

The HP StorageWorks SDLT 600 tape drive is a high-capacity, high-performance streaming
tape drive. It is installed into a spare drive bay in your server. Before starting to install your
tape drive, you should consider the following.

Which operating systems are supported?

HP StorageWorks SDLT 600 drives can be connected to servers running under Windows®,
NetWare, UNIX, Tru64, OpenVMS and Linux. Refer to the “HP StorageWorks Tape Software
Compatibility” topic on our World Wide Web site (
information about the operating system versions that are supported.

How do I the connect the tape drive to my server’s SCSI bus?

Your tape drive is attached to the SCSI bus of the host server via a spare connection on the
internal SCSI ribbon cable (supplied with the drive). The cable must be terminated, see
page 19.

You will need a properly installed and configured SCSI host bus adapter (HBA) or a built-in
SCSI controller on your server. For optimum performance your tape drive should be connected
to an Ultra 3 (160) or Ultra 4 (320) host bus adapter or SCSI controller using a correctly
terminated, LVDS-compatible ribbon cable with a spare 68-pin, high-density (HD), wide SCSI
connector. We strongly recommend that you use the SCSI ribbon cable supplied with the
drive, see page 19. We also recommend that the drive is the only device on the SCSI bus. Do
not connect more than two tape drives per SCSI controller. Do not attach the drive to the same
SCSI bus as your disk drive or to a RAID controller.

www.hp.com/go/connect) for more

Why is the SCSI bus type important?

The SCSI bus type determines the speed at which data can be transferred between devices on
the bus and the maximum length of cable that can be used. HP StorageWorks SDLT 600 tape
drives are high performance Ultra 3 SCSI devices with a maximum burst transfer speed of
160 MB/second. To benefit from this level of performance, it is important to ensure that the
drives are connected to a SCSI bus of a similar or higher specification. This means that you
need:

• An Ultra 3 (160) or Ultra 4 (320) SCSI bus. Ultra 160 SCSI supports the maximum bus speed

of 160 MB per second, Ultra 320 SCSI exceeds this.

• LVD-rated SCSI cabling and terminators. The LVD interface and cable supplied with the drive

enable the data to be transferred at the drive's maximum rate and provide a maximum cable
length of 12 meters.

If you attach the drive to a lower specification SCSI bus, it may still work, but data will not be
transferred as quickly. For example, on a single-ended (SE) Ultra 160 SCSI bus the maximum
burst transfer speed of the drive is 40 MB/second and the maximum cable length is restricted
to 3 meters. See also Table 1, “supported SCSI bus types,” on page 9.

Note The drives are not compatible with high voltage differential (HVD) SCSI devices.

How can I check the SCSI bus type?

For most operating systems you can install HP Library & Tape Tools, directly from the web site
at www.hp.com/support/tapetools or from the link on the HP StorageWorks Tape

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CD-ROM, and run the “Install Check” to check your server’s current SCSI configuration (see
page 33). This will provide information about the SCSI bus and the SCSI IDs in use.

What are the mounting requirements for the tape drive?

Mounting bay

You need one industry standard, 5¼-inch, full-height bay in which to install the
HP StorageWorks SDLT 600 tape drive. Power requirements are:

Voltage Typical Current Maximum Current

5 V 3.1 A (standby) to 5.5 A (write-streaming) 5.6 A
12 V 0.1 A (standby) to 0.7 A (media loading/unloading) 0.7 A

Mounting hardware

For many servers, no mounting tray or rails are required. Devices simply slide into the server’s
chassis and are fixed with screws. Other servers have built-in trays or rails.

Rail kits for a number of industry-standard servers may be available. For more details refer to:

www.hp.com/go/connect.

Some servers use non-standard mounting rails and do not include spares. If this is the case
with your system, you will have to order these accessories from the server manufacturer before
you can install the tape drive.

Air flow requirements

The internal tape drive requires adequate air flow to dissipate the heat resulting from
continuous drive operation. Specifically, the air flow must be sufficient to keep the tape path
temperature below 50
ambient air temperature of no more than 40

It is important to keep the cooling holes in the rear and the grill in the front of the tape drive
clear of any obstructions that may hinder the air flow and to ensure that all fans in your server
are in place and operational. Make sure that empty bays have the appropriate blanking
plates installed so that airflow is maintained.

o

C ambient operation. Always operate the tape drive within an

Do I need additional items for installation?

• You may need mounting hardware. See “What are the mounting requirements for the tape
drive?” above.

• If you do not have a spare, suitably rated SCSI connector on your server, a new HBA (also
known as a SCSI card) will be required. We recommend that a 64-bit Ultra 3 (160) HBA is
used. For specific details relevant to your server model please refer to

connect

expansion slot within your server before installing your tape drive. (The kit can also be
installed in a 32-bit PCI expansion slot, but performance may be degraded.)

. You will need to purchase and install the new HBA into an unused, 64-bit PCI

o

C.

www.hp.com/go/

Refer to our World Wide Web site for recommended products, configurations and ordering
information:

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www.hp.com/go/connect or www.hp.com/support.

Backup software and drivers

Backup software

For optimum performance it is important to use a backup application that is appropriate for
your system’s configuration. In a direct attach environment, where the tape drive is attached to
a standalone server, you can use backup software that is designed for a single server
environment. In network configurations you will need backup software that supports enterprise
environments. HP, Veritas, Legato, Yosemite and Computer Associates all provide suitable
products. Further details about these and other products that may be appropriate can be
found on our connectivity web site.

1 Go to our connectivity web site: www.hp.com/go/connect and select tape backup.

2 Select software compatibility.

3 Select your combination of operating system and tape drive model in the table. A list of

supported backup applications is displayed. This will also tell you whether your configuration
is compatible with HP One-Button Disaster Recovery, HP OBDR.
(All HP StorageWorks SDLT 600 tape drives support HP OBDR. However, you can only use this
feature. if your system configuration and backup application also support it. See “Using HP
OBDR” on page 31.)

4 Make sure you have a backup application that supports HP StorageWorks SDLT 600 tape

drives and download any upgrades or patches, if required.

Drivers

Windows users

After you install the tape drive, insert the HP StorageWorks Tape CD-ROM and follow the link
to download the HP driver from our web site:
accompanying README file for specific installation instructions for Windows NT, Windows
2000, Windows XP and Windows Server 2003 drivers.

Note: We recommend that you install drivers from the CD-ROM rather than the Windows
Hardware Installation Wizard, as you can also use software on the CD-ROM to verify that
your installation is correct (see “HP Library & Tape Tools” on page 33). If you do not have
internet access, you can also download drivers directly from the HP StorageWorks Tape
CD-ROM, but these may not be the latest versions available.

UNIX and OpenVMS users

The recommended backup applications use the operating system’s standard, built-in device
drivers. To upgrade drivers we recommend that you patch to the latest version of the operating
system, following the instructions in the patch documentation.You will also find information
about configuring device files in the Configuration Guides on the CD-ROM.

www.hp.com/support. Refer to the

IA64 users

If you are installing on IA64 system, such as an HP Integrity server, check www.hp.com/

go/connect

and drivers.

for the latest information on the availability of backup application upgrades

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HP Product
Registration

Drivers

User
Documentation

HP Library &
Tape Tools

Figure 1: the

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HP StorageWorks Tape

CD-ROM Guide

CD-ROM

Using the CD-ROM

The HP StorageWorks Tape CD-ROM contains drivers, useful utilities and information to help
you install and use your tape drive. Before installation, users of most operating systems can
use the link to HP Library & Tape Tools software to check SCSI ID information on the SCSI
bus. UNIX users may like to print off the UNIX configuration guide.

Drivers

For detailed information about drivers, refer to the appropriate README file in the DRIVERS
directories on the HP StorageWorks Tape CD-ROM. There is a separate sub-directory for each
operating system.

HP Library & Tape Tools

HP Library & Tape Tools software provides diagnostic and troubleshooting utilities. It allows
you to identify your product correctly, check SCSI ID information on the SCSI bus, run tests,
carry out firmware upgrades and, if necessary, generate comprehensive troubleshooting
information for support calls. For further details see page 33.

User documentation

Refer to the “User Documentation” topic on the HP StorageWorks Tape CD-ROM for a UNIX
Configuration guide and an online User’s Guide that provides more detailed information
about using your HP StorageWorks SDLT 600 tape drive.

Refer to your backup application’s documentation for instructions on how to back up and
restore data.

CD-ROM guide

The CD-ROM guide provides an overview of the CD directory structure and information about
the languages in which the contents of the CD-ROM are available. It also contains a set of
URLs and links for further information.

HP product registration

To register your new tape drive electronically via the web, use the “Product Registration” link
on the HP StorageWorks Tape CD-ROM.

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SCSI ribbon
cable

68-pin internal
LVD/SE connector
(Use this connector)

68-pin internal
SE connector
(Do not use)

50-pin internal SE
connector
(Do not use)

The example shows an
Adaptec 29160 HBA

SCSI HBA

SCSI ribbon
cable

tape drive

Figure 2: checking the SCSI connection

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Step 1: Check the SCSI connection

Use the following questions to help you check your SCSI connection. As long as you have a
spare drive bay in your server you should have a spare connection on the internal SCSI bus.
You need to ensure it is the correct SCSI bus type. Most users can use HP Library & Tape Tools
to check the SCSI bus type, see page 33. If you answer ‘Yes’ to all these questions, you are
ready to install your tape drive. If you answer ‘No’, you will probably need to purchase and
install additional items. For product details, go to

1 Is there a spare SCSI port on

the server’s internal SCSI
bus?

Yes?

No?

www.hp.com/go/connect.

Purchase and install one of the
recommended HBAs into an unused
64-bit PCI expansion slot. (The HBA
can also be installed in a 32-bit PCI
expansion slot, but performance may
be degraded.)

2 Are the SCSI ribbon cable

and HBA card rated at Ultra
3 (160) or Ultra 4 (320)?
(Make sure the ribbon cable
is terminated. See page 19.)

Yes?

3 Will the drive be the only

device on the bus? This is the
recommended configuration.
Do not connect to a RAID
controller channel.

Yes

4 You are ready to install the

drive.

No?

No?

Performance may be impaired. See
table below. Consider replacing your
card with one of the recommended
HBAs. We recommend a 64-bit Ultra 3
(160) SCSI HBA kit.

Consider installing (if you have a spare
PCI slot) or replacing your card with an
Ultra 4 (320) HBA.

SCSI Bus Type Transfer Speed Supported

Ultra 3 (160) LVD Up to 160 MB/s Yes. This is a recommended configuration.

Ultra 4 (320) LVD Up to 320 MB/s Yes. This is a recommended configuration.
Ultra 2 LVD Up to 80 MB/s Yes, but this is not recommended
Ultra single-ended,

wide
High Voltage

Differential

Up to 40 MB/s Yes, but this is not recommended as it will restrict

Up to 40 MB/s No. The drive will not work and you may damage

table 1: supported SCSI bus types

performance. Do not connect to a narrow SCSI bus.

the drive or controller

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Example SCSI IDs

2

2418NC

22441188NC NC

36

9

2418NC

2418NC

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DEFAULT

Figure 3a: checking the SCSI ID

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TERM PWR jumper is fitted as
default

Simply remove jumper if you
need to disable termination
power

Figure 3b: checking TERM PWR

Step 2: Check the drive’s SCSI ID

Your HP StorageWorks SDLT 600 drive is shipped with a default SCSI ID of 6, but it can be
assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the
SCSI controller.SCSI ID 0 is typically assigned to the boot disk and should also not be used
unless the tape drive is on a dedicated SCSI bus.

1 Determine whether you need to change the SCSI ID from the default of 6. For example, in multi-

initiator parallel SCSI environments (such as ProLiant clusters) it is possible that the initiator
devices will use IDs 6 and 7. In this case, you will need to change the tape drive’s SCSI ID.

For most operating systems you can install HP Library & Tape Tools from the link on the
HP StorageWorks Tape CD-ROM and run the “Install Check” to check your server’s current
SCSI configuration (see page 33). This will provide information about the SCSI bus and the
SCSI IDs in use.

For UNIX systems, check the UNIX Configuration Guide on the HP StorageWorks Tape
CD-ROM for instructions on how to determine the SCSI IDs of existing devices.

Caution Static electricity can damage electronic components. Always wear an antistatic wriststrap if

possible. If not, to equalize the electromagnetic charges, touch a bare metal part of the server
(such as the back plate) before you remove the tape drive from its bag.

2 Change the tape drive’s SCSI ID, if necessary.

The SCSI ID is set using jumpers on a set of pins at the rear of the drive. Use tweezers or small
pliers to move the jumpers to the pattern corresponding to the ID you want, see Figure 3a. If
you do not install any jumpers, the firmware makes the drive default to SCSI ID 6. If you do
install jumpers, the left-hand jumper (NC) should always be set.

Spare jumpers are provided with the drive.

Termination power

Your HP StorageWorks SDLT 600 drive is shipped with terminator power enabled, see Figure
3b. This allows the drive, in addition to the SCSI controller, to provide the termination power.
It is not normally disabled. Refer to the documentation that came with your SCSI adapter to
check that this is the correct configuration. If you need to disable it, simply remove the jumper.

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Figure 4a: preparing mounting bay in a typical HP AlphaServer

Figure 4b: preparing mounting bay in a typical HP Proliant server

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