HP StorageWorks MSA 500 G2 Overview

1. Display

5. Power Switch

2. Display Buttons

6. Status Indicators

3. Display Indicators

7. Redundant Controller Slot Blank

4. Modular Smart Array Controller

8. Drive Bay(s)

1. Power Supply/Blower Indicators

4. SCSI Port B

2. Power Supply/Blower Assemblies

5. SCSI I/O Indicators

3. SCSI Port A

6. SCSI I/O with Integrated Environmental Monitoring Unit (EMU)

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Overview

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Page 1

What's New

What's NewWhat's New

What's New

End-to-end Ultra320 SCSI technology
Support for 4-node clustering
256MB battery-backed cache
New Rapid Drive Rebuild technology - increases RAID 5 and RAID ADG drive rebuilds

At A Glance

At A GlanceAt A Glance

At A Glance

Total storage capacity of 4.2TB (14 HP Universal disk drives of 300 GB)
4-node high availability clustering for Linux (LifeKeeper and Serviceguard) and NetWare
2-node high availability clustering for Windows, Linux, and NetWare
Shared storage for up to 4 ProLiant servers
Boot from storage - move all disks to external storage for best capacity utilization
Redundant capable Smart Array Controllers
Multipath connectivity option with load balancing
Redundant power supplies and fans standard
Convertible to HP StorageWorks Modular Smart Array 1000
3 year warranty with next day on site service
Protected by HP Services and a worldwide network of resellers and service providers. Certain restrictions and exclusions apply.
Pre-failure notification on processors, memory and SCSI hard drives.

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Overview

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Page 2

Modular Smart Array Family

Modular Smart Array FamilyModular Smart Array Family

Modular Smart Array Family
The HP StorageWorks Modular Smart Array family delivers simple, affordable storage technology to meet today's demanding and

growing IT needs. These storage solutions offer the best price/performance and best price/availability features for direct attach
environments, small clusters, workgroups and entry-level SAN environments. Each solution is designed to be easy to deploy, secure,
reduce management costs, while driving rapid return on investment.

Modular Smart Array 500 G2

Modular Smart Array 500 G2Modular Smart Array 500 G2

Modular Smart Array 500 G2

High performance Modular Smart Array controller(s) with LCD for system status messages.
256-MB Battery Backed Cache, upgradeable to 512 MB maximum.
Optional redundant Modular Smart Array controller.

4.2U rack mount chassis combining both the controller and disk shelf.
End-to-end Ultra320 SCSI - Host interface, back panel and drive interconnect.
Selective Storage Presentation (SSP) for storage sharing with multiple servers (LUN Masking)

4.2TB capacities with support of 14 Ultra320, Ultra3 and Ultra2 HP Universal Drives.
Redundant power supplies and fans are standard.
RAID levels 0, 1, 1+0, 5, RAID ADG.
Rapid Drive Rebuild technology accelerating RAID 5 and RAID ADG drive rebuild rates
Optional MSA 4-Port I/O Module with Smart Array Multipath software
Convertible to MSA 1000 for capacity expansion and increased host connections
Remote configuration and monitoring via Array Configuration Utility & System Insight Manager.
Qualified and certified for Windows, Linux and NetWare clustering
Support for ProLiant servers (see Server Compatibility on page 14 or

http://www.hp.com/go/msa

for latest compatibility).

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Standard Features

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Modular Smart Array 500 G2 Highlights

Modular Smart Array 500 G2 HighlightsModular Smart Array 500 G2 Highlights

Modular Smart Array 500 G2 Highlights

High Levels of

High Levels ofHigh Levels of

High Levels of
Performance, Data

Performance, DataPerformance, Data

Performance, Data
Protection and

Protection andProtection and

Protection and
Functionality

FunctionalityFunctionality

Functionality

High Availability

High AvailabilityHigh Availability

High Availability

– supports a broad range of clustering options for Microsoft Windows Server,
Linux Server and Novell NetWare environments.
High Performance

High PerformanceHigh Performance

High Performance

– 14,000 IO/s in a 2 host, 14 drive environment. Double the workload
performance of 1st generation MSA500.
Storage Capacity

Storage CapacityStorage Capacity

Storage Capacity

– The Modular Smart Array 500 G2 cabinet supports up to fourteen 1"
Universal hard drives, for a maximum of 4.2TB of shared storage capacity using HP 300GB
Ultra320 SCSI Universal 1" hard drives.
Data Protection

Data ProtectionData Protection

Data Protection

– Modular Smart Array 500 G2 is designed for a high level of data protection. It
includes redundant controllers (optional), redundant fans and power supplies (standard) multiple
I/O path capability with Smart Array Multipath software option, battery-backed cache and RAID
ADG (standard).
Storage Manageability

Storage ManageabilityStorage Manageability

Storage Manageability

– The Smart Array Controllers feature familiar configuration and
management tools such as HP Smart Array Configuration Utility and Insight Manager. Online
Management Features: Online Capacity Expansion (single path only), Online RAID Level
Migration, Online Stripe Size Migration, Online Spares (Global), User Selectable Read/Write
cache, User Selectable Expand and Rebuild Priority.
Choice of Computing Platform

Choice of Computing PlatformChoice of Computing Platform

Choice of Computing Platform

– The Modular Smart Array 500 G2 is designed and qualified for
ProLiant servers.
Advanced Data Guarding (RAID ADG) Fault Tolerance

Advanced Data Guarding (RAID ADG) Fault ToleranceAdvanced Data Guarding (RAID ADG) Fault Tolerance

Advanced Data Guarding (RAID ADG) Fault Tolerance

– This is the highest level of RAID fault
tolerance. It allocates two sets of parity data across drives and allows simultaneous write
operations. This level of fault tolerance can withstand two simultaneous drive failures without
downtime or data loss.

DtS (DAS to SAN)

DtS (DAS to SAN)DtS (DAS to SAN)

DtS (DAS to SAN)
Technology

TechnologyTechnology

Technology

The Smart Array architecture provides a quick and easy way to migrate from the Modular Smart Array
500 G2 to the Modular Storage Array 1000 (MSA 1000) for additional scalability.

In order to convert the Modular Smart Array 500 G2 to a FC SAN, simply remove the Modular Smart
Array Controller(s) and replace them with StorageWorks MSA1000 Controller(s) (218231-B22) and add
FC I/O module(s) (218960-B21) or FC Switch(es) (288247-B21). By doing so the user can save their
investment in the basic chassis and all their drives. A full back-up and restore IS NOW REQUIRED when
migrating from an MSA500 G2 to an MSA1000. Prior to the current shipping firmware the customer was
not dependent on doing a restore to move the data, now it does require a restore.

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Product Highlights

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Page 4

Low Total Cost of

Low Total Cost ofLow Total Cost of

Low Total Cost of
Ownership

OwnershipOwnership

Ownership

The modular, scalable design of the Modular Smart Array 500 provides an extremely flexible platform.
You can buy what you need today and purchase additional capacity and performance as your data
storage needs grow, instead of making a large up-front investment. Additional drives, controllers, and
cache can be easily added as your needs dictate.

Storage Consolidation

Storage ConsolidationStorage Consolidation

Storage Consolidation

– Improve storage utilization and lower storage management cost through
moving internal storage to the Modular Smart Array 500 G2.
Universal Hard Drive

Universal Hard DriveUniversal Hard Drive

Universal Hard Drive

– Since the Modular Smart Array 500 G2 supports HP Universal SCSI
drives, your investment in disk drives is protected and cost is minimized as you add new drives.
Sharing of a common universal drive form factor between your server and storage can significantly
reduce needs for hardware and spare inventory, and offer overall reduction in storage
management and business costs.
Pre-Failure Warranty

Pre-Failure WarrantyPre-Failure Warranty

Pre-Failure Warranty

– Drives installed in a Modular Smart Array 500 G2 and monitored under
Insight Manager are supported by a Pre-Failure (replacement) Warranty. Pre-Failure Warranty
allows for the replacement of designated drives in Modular Smart Array 500 G2 before they
actually fail when using Insight Manager on ProLiant servers.

NOTE:

NOTE:NOTE:

NOTE:

Some operating systems may
not support all of these features.

Integrated Configuration and Management Tools

Integrated Configuration and Management ToolsIntegrated Configuration and Management Tools

Integrated Configuration and Management Tools

– The Modular Smart Array 500 G2 utilizes the
standard, integrated set of Smart Array management and utility software. These tools consistently
lower the cost of ownership by reducing training and technical expertise necessary to install and
maintain HP server storage.

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Product Highlights

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Page 5

Modular Smart Array 500

Modular Smart Array 500Modular Smart Array 500

Modular Smart Array 500
G2 Enclosure

G2 EnclosureG2 Enclosure

G2 Enclosure

The 4U array houses up to fourteen 1" Universal hot pluggable Ultra320, Ultra3 and/or Ultra2 drives.
Each Modular Smart Array 500 G2 includes the following standard components: Modular Smart Array
500 G2 Controller, 2-port Ultra320 SCSI I/O Module, dual hot pluggable fans/power supplies, two
power cables, two Ultra320 SCSI host adapters (SA-642), two VHDCI SCSI cables and a crossover
Ethernet cable for clustering.

Modular Smart Array 500

Modular Smart Array 500Modular Smart Array 500

Modular Smart Array 500
G2 Controller

G2 ControllerG2 Controller

G2 Controller

The Modular Smart Array 500 G2 Controller is an integrated RAID controller with an integrated
LCD/LED status display and 256-MB read/write battery-backed cache (expandable to 512MB per
controller). One Modular Smart Array 500 G2 Controller is included with the Modular Smart Array 500
G2; the redundant Modular Smart Array 500 G2 Controller is an option.

Modular Smart Array 500

Modular Smart Array 500Modular Smart Array 500

Modular Smart Array 500
G2 HBA

G2 HBAG2 HBA

G2 HBA

The Modular Smart Array 500 G2 HBA is a Smart Array 642 that offers two Ultra320 SCSI channels. An
external channel for connectivity to the MSA500 G2 systems and an internal channel to provide RAID
protection to Disk internal to the ProLiant server. The SA-642 is a 64-bit PCI-X card backward
compatible with 64 bit PCI slots.

MSA500 G2 4-Port I/O

MSA500 G2 4-Port I/OMSA500 G2 4-Port I/O

MSA500 G2 4-Port I/O
Module with Smart Array

Module with Smart ArrayModule with Smart Array

Module with Smart Array
Multipath

MultipathMultipath

Multipath

The MSA500 G2 4-Port I/O Module option offers 4 Ultra320 ports to extend connectivity to up to 4
hosts or supporting multipath configurations. It frees captive storage capacity dedicated to a single
server and increase storage utilization over internal server storage.

4-node cluster support with Serviceguard and LifeKeeper for Linux and Novell NetWare
Multipath support with load balancing enhances cluster fault tolerance by adding multiple paths
from the host servers to the MSA500 G2. This provides an additional level of fault tolerance by
adding redundancy to both the HBA in the host server as well as the SCSI cables connecting the
host servers to the shared storage.
Attach up to four independent servers to the Modular Smart Array 500 G2. The storage capacity
to each server is assigned with SSP (Shared Storage Presentation), a feature of the Array
Configuration Utility. Using SSP and sharing storage among multiple host servers maximizes hard
drive capacity utilization, and allows for additional hard drive capacity to be deployed (up to 14)
with the volume extension and capacity expansion capabilities.
Mix 2-node cluster and shared storage configurations. This supported configuration allows for a
2-node cluster and 2 non-clustered servers to share the Modular Smart Array 500 G2 storage
systems for maximum storage utilization.

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Modular Smart Array 500 G2 Components

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Smart Array Multipath

Smart Array MultipathSmart Array Multipath

Smart Array Multipath
Software

SoftwareSoftware

Software

The Smart Array Multipath software included with the MSA500 G2 4-port I/O Module or the High
Availability Kit provides an additional level of fault tolerance by adding redundancy and performance to
both the HBA in the host server as well as the SCSI cables connecting the host servers to the shared
storage. Smart Array Multipath software delivers dual path functionality and supports failover capabilities
for redundant host bus adapters (HBAs). When an HBA failure occurs, the software moves the logical
drives from the path of the failed HBA to the path of the redundant HBA located in the same server.

Increase availability by protecting against connectivity (HBA) and cable failures and accidental
pull-outs.
Increase performance with Static LUN Balancing (Microsoft OS) enables the administrator to
optimize I/O by assigning specific volumes to specific paths in the storage system. If one path fails
the system moves volumes to the path for redundant HBA for I/O management.
Increase performance with Static Load (read-only) Balancing (Linux OS) enables the HBAs to
optimize I/O with dual paths to the same volumes in the storage system. If one HBA fails the
system moves volumes to the path for the redundant HBA for I/O management.
Supported Operating Systems: Windows Server 2003 Standard Edition, Windows Server 2003
Enterprise Edition; Windows 2000 Server; Windows 2000 Advanced Server; Red Hat Enterprise
Linux 2.1, Red Hat Linux Advanced Server 2.1, Red Hat Enterprise Linux 3.0 (ES,AS), UnitedLinux

1.0, SuSE Linux Enterprise Server 8, 9.

Modular Smart Array 500

Modular Smart Array 500Modular Smart Array 500

Modular Smart Array 500
G2 Controller

G2 ControllerG2 Controller

G2 Controller
Management Features

Management FeaturesManagement Features

Management Features

Online RAID Level Migration: allows for online post-configuration change to RAID level without
destroying data or volume information.
Online Capacity Expansion: allows for adding storage to an operational Modular Smart Array
500 G2 reducing expensive server downtime (single path configuration only).
Online Volume Extension: allows for the capacity growth of existing logical volumes (single path
configuration only).
Logical Drive Capacity Extension: allows the user to increase the size of existing logical drives
online under Windows and offline for other operating systems.
Online Stripe Size Migration: allows changing stripe sizing of a logical drive.
User selectable read/write cache size, allocate cache sizes.
User selectable disk drive expand and rebuild priority with Rapid Drive Rebuild technology

Controller Firmware

Controller FirmwareController Firmware

Controller Firmware
Cloning

CloningCloning

Cloning

Enhanced Controller Firmware Auto-Cloning allows customer choice of controller firmware version when
adding redundant controller with different firmware version. Easy to manage functionality through
controller LCD panel at time of installation.

Multi Host Storage

Multi Host StorageMulti Host Storage

Multi Host Storage
Sharing

SharingSharing

Sharing

Selective Storage Presentation (SSP) support standard on both the base 2-port model of Modular Smart
Array 500 G2 as well as the optional MSA 500 G2 4-port I/O Module. SSP allows the administrator to
create volumes and assign access rights to a particular host server. This allows sharing the Modular
Smart Array 500 G2 with up to 4 host servers maximizing storage capacity utilization. SSP also allows
online capacity expansion as well as online volume extension in DAS configurations.

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Modular Smart Array 500 G2 Components

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Page 7

RAID

RAIDRAID

RAID

Several fault tolerant configurations keep data available and servers running while drives are being
replaced, including:

Advanced Data Guarding (RAID ADG): Allocates the equivalence of 2 parity drives across
multiple drives and allows simultaneous write operations.
Distributed Data Guarding (RAID 5): Allocates parity data across multiple drives and allows
simultaneous write operations.
Drive Mirroring (RAID 1 and 1+0 Striped Mirroring): Allocates half of the drive array to data and
the other half to mirrored data, providing two copies of every file.

Modular Smart Array 500

Modular Smart Array 500Modular Smart Array 500

Modular Smart Array 500
G2 Cache Upgrade and

G2 Cache Upgrade andG2 Cache Upgrade and

G2 Cache Upgrade and
Fault Recovery

Fault RecoveryFault Recovery

Fault Recovery

Controller Cache

Controller CacheController Cache

Controller Cache
Upgrade

UpgradeUpgrade

Upgrade

Cache on the Modular Smart Array 500 G2 Controller may be
upgraded to a maximum of 512 MB.

NOTE:

NOTE:NOTE:

NOTE:

The Modular Smart Array 500 G2Controller allows the following
cache configurations: 1 x 256 MB; 2 x 256 MB
NOTE:

NOTE:NOTE:

NOTE:

When redundant controllers are installed, the cache configurations in
both controllers must be identical.

Fault Recovery

Fault RecoveryFault Recovery

Fault Recovery

Rapid Drive Rebuild -- minimizes downtime, reconstructs data, and
facilitates a quick recovery from drive failure.
On-Line Spares: If a failure occurs, recovery begins with an on-line
spare and data is reconstructed automatically. One on-line spare can
be assigned per array and used across multiple arrays. It is also
possible to assign different on-line spares across different arrays.
Array Accelerator: Onboard, battery-backed cache memory protects
data in the event of a power failure. In the unlikely event of a
controller failure, the battery-backed cache will save critical user data
for up to three days.

Ultra320 SCSI I/O

Ultra320 SCSI I/OUltra320 SCSI I/O

Ultra320 SCSI I/O
Module

ModuleModule

Module

The I/O module on the Modular Smart Array 500 G2 includes an integrated Environmental
Monitoring Unit which performs several functions including monitoring the enclosure functions,
providing I/O connectors and signaling enclosure status. Modular Smart Array 500 G2 ships
standard with a 2-Port I/O Module. The MSA500 G2 4-Port I/O Module with Smart Array
Multipath is available as an option.
The 4-Port Shared Storage Module may be deployed as follows: 4-node cluster with Linux(
LifeKeeper and Serviceguard) and NetWare, Multiple I/O paths to a two attached servers (2-node
cluster or shared storage), and as the shared storage component with up to four servers in a
configuration.

NOTE:

NOTE: NOTE:

NOTE:

For additional information regarding ProLiant Server compatibility, please refer to the following
URL:

http://www.hp.com/go/msa for latest compatibility

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Modular Smart Array 500 G2 Components

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Page 8

The Modular Smart Array 500 G2 utilizes a single, consistent set of utility software for storage and RAID management, setup,
configuration and troubleshooting. This consistency reduces the cost of ownership by reducing the training and technical expertise
necessary to install and maintain your HP server storage solution.

Configuration Utilities

Configuration UtilitiesConfiguration Utilities

Configuration Utilities

Array Configuration Utility (ACU) [On-line for Microsoft and Linux, Remote Web-Based & Off-line,
CPQONLIN for NetWare On-line configuration]
Option ROM Configuration for Arrays (ORCA)

Management/

Management/Management/

Management/
Health Utilities

Health UtilitiesHealth Utilities

Health Utilities

System Insight Manager

Array Configuration Utility

Array Configuration UtilityArray Configuration Utility

Array Configuration Utility
(ACU)

Provides a graphical view of HP drive array configurations.
Easy to use Wizards for configuration.
Web Based ACU supports On-Line, Remote Web Based and Off-line configuration.
Supports on-line configuration for Microsoft and Linux.
Configures Selective Storage Presentation (SSP).

System Insight Manager

System Insight ManagerSystem Insight Manager

System Insight Manager

Powerful storage, server and server option management tool.
Monitor storage from a remote central location.
Browser based Insight Manager 7 provides full access from anywhere on the Intranet, eliminating
the need for a dedicated Insight Manager console.

Supported Operating

Supported OperatingSupported Operating

Supported Operating
Systems

SystemsSystems

Systems

Microsoft Windows Server 2003 Web Edition
Microsoft Windows Server 2003 Standard Edition
Microsoft Windows Server 2003 Enterprise Edition
Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Novell NetWare 5.1
Novell NetWare 6.5, 6.5 SBS
Red Hat Enterprise Linux AS, ES, 2.1, 3
Red Hat Enterprise Linux 3.0
SuSE Linux Enterprise Server 9 (SLES9)
UnitedLinux 1.0AS, ES,

UnitedLinux 1.0 (including SuSE Linux Enterprise Server 8)
UnitedLinux = Conectiva Linux Enterprise Edition, SCO Linux 4.0, SuSE Linux Enterprise 8 and
TurboLinux 8 all powered by UnitedLinux 1.0
Not all configurations are supported on all operating systems; please refer to compatibility matrix

http://www.hp.com/products/sharedstorage for latest compatibility information.

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Software Components

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Page 9

Supported Clustering

Supported ClusteringSupported Clustering

Supported Clustering
Solutions

SolutionsSolutions

Solutions

Microsoft Cluster Service for Microsoft Windows Server 2003 Enterprise Edition
Microsoft Cluster Service for Microsoft Windows 2000 Advanced Server
Novell Cluster Services on Novell NetWare 5.1
Novell Cluster Services on Novell NetWare 6.5
HP Serviceguard for Linux on Red Hat Enterprise Linux 2.1, Red Hat Enterprise Linux 3.0,
UnitedLinux 1.0 , SuSE Linux Enterprise Server 8, 9
SteelEye's LifeKeeper for Linux on , Red Hat Enterprise Linux AS, ES 2.1, Red Hat Enterprise Linux
AS, ES3, UnitedLinux 1.0, and SuSE Linux Enterprise Server , 9.

UnitedLinux = Conectiva Linux Enterprise Edition, SCO Linux 4.0, SuSE Linux Enterprise 8 and
TurboLinux 8 all powered by UnitedLinux 1.0
Please refer to the HP High Availability Web site:

http://h18000.www1.hp.com/solutions/enterprise/highavailability/

for latest information

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Software Components

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Page 10

Service and Support

Service and SupportService and Support

Service and Support

Hardware diagnostic support and repair is available for three years from date of purchase. Support for
software and initial setup is available for 90 days from date of purchase. Additional support may be
covered under the warranty or available for an additional fee. Enhancements to warranty services are
available through HP Care Pack services or customized service agreements.

NOTE:

NOTE:NOTE:

NOTE:

Limited warranty includes 3 year parts, 3 years labor, 3 years on-site support

Care Pack services provide a range of life cycle support options that let you choose the service levels that
meet your business requirements, from basic to mission-critical.

A full range of HP Care Pack hardware and software services are available including:

Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7
days call window with options including 4-hour response or 6-hour Call To Repair
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials and
VMware-based IT solutions helping to deliver high level of application availability. Response times
range from 30 mins for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution

Service includes HP branded hardware options qualified for the storage enclosure, purchased at the
same time or afterwards, internal to the enclosure. These will be covered at the same service level and
coverage period as the storage enclosure.

NOTE:

NOTE: NOTE:

NOTE:

For more information on HP Care Pack services, contact any of our worldwide sales offices or
resellers or visit our worldwide Web site on the internet at:

http://www.hp.com/hps/carepack

.

NOTE:

NOTE: NOTE:

NOTE:

For more complete information on HP Services offerings, customers and resellers, please visit us
at:

http://www.hp.com/hps

.

NOTE:

NOTE:NOTE:

NOTE:

Additional information regarding worldwide limited warranty and technical support is available

at:

http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html

.

NOTE:

NOTE:NOTE:

NOTE:

For additional information on Server Services, Rack and Power Options, please visit:

http://h20219.www2.hp.com/services/cache/111072-0-0-225-121.html

NOTE:

NOTE:NOTE:

NOTE:

The information contained herein is subject to change without notice and is provided "as is"
without warranty of any kind.
NOTE:

NOTE:NOTE:

NOTE:

The warranties for HP products and services are set forth in the express limited warranty
statements accompanying such products and services.
NOTE:

NOTE:NOTE:

NOTE:

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable
for technical or editorial errors or omissions contained herein.

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Services and Support, HP Care Packs and Warranty Information

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Page 11

HP Care Pack

HP Care PackHP Care Pack

HP Care Pack
Fixed Price Care Pack

3 Yr 4h 13x5

U6455E

3 Yr 4h 24x7

U6456E

3 Yr 6h CTR

U6457E

1 Yr 4h 13x5

U8148E

1 Yr 4h 7x24

U8149E

1 Yr 6h CTR

U8150E

Hardware Installation

U6458E

HP Care Pack

HP Care PackHP Care Pack

HP Care Pack
Flexible Care Pack

Support - MSA500, 1 Yr ND Hardware

HA101A1-7GN

Support - MSA500, 3 Yr ND Hardware

HA101A3-7GN

Support - MSA500, 1 Yr 4h 13x5 Hardware

HA103A1-7GN

Support - MSA500, 3 Yr 4h 13x5 Hardware

HA103A3-7GN

Support - MSA500, 1 Yr 4h 2x7 Hardware

HA104A1-7GN

Support - MSA500, 3 Yr 4h 24x7 Hardware

HA104A3-7GN

Support - MSA500, 1 Yr 6h CTR Hardware

HA105A1-7GN

Support - MSA500, 3 Yr 6h CTR Hardware

HA105A3-7GN

Support - MSA500, 1 Yr Support Plus

HA109A1-7GN

Support - MSA500, 3 Yr Support Plus

HA109A3-7GN

Support - MSA500, 1 Yr Support Plus 24

HA110A1-7GN

Support - MSA500, 3 Yr Support Plus 24

HA110A3-7GN

Support - MSA500, Installation

HA113A1-564

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Services and Support, HP Care Packs and Warranty Information

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Page 12

Step 1: Order Required Items

Step 1: Order Required ItemsStep 1: Order Required Items

Step 1: Order Required Items

Models

ModelsModels

Models

HP Modular Smart Array 500 G2 (includes 2 HBA Adapters)

335880-B21

Package Contents

Package ContentsPackage Contents

Package Contents

Modular Smart Array 500 G2 Chassis
Modular Smart Array 500 G2 Controller with 256MB cache
2-port Ultra320 SCSI I/O Module
Redundant Hot Pluggable Power Supply/blower assemblies
2 HBA - Smart Array 642 Adapters
Modular Smart Array 500 G2 Rack Mounting Kit
Modular Smart Array 500 G2 Support Software or Smart Start
Power cables (2)
VHDCI SCSI cables 6' each (2)
Crossover Ethernet cable for clustering
User Manual

Step 2: Choose Modular Smart Array 500 G2 System Options

Step 2: Choose Modular Smart Array 500 G2 System OptionsStep 2: Choose Modular Smart Array 500 G2 System Options

Step 2: Choose Modular Smart Array 500 G2 System Options

Options

OptionsOptions

Options

Modular Smart Array 500 G2 High Availability Kit (includes MSA500 G2 controller,
MSA500 G2 4-port IO Module, Smart Array Multipath Software and 2 SA-642
Adapters)

360229-B21

Modular Smart Array 500 G2 Controller

335881-B21

MSA500G2 4-Port I/O Module with Smart Array Multipath Software

335882-B21

256MB Battery Backed Cache Module

254786-B21

M-Series Rack Rail Kit Option

313877-B21

Step 3: Choose ProLiant Server(s)

Step 3: Choose ProLiant Server(s)Step 3: Choose ProLiant Server(s)

Step 3: Choose ProLiant Server(s)

Server Compatibility

Server CompatibilityServer Compatibility

Server Compatibility

ML350 G3, G4, G5
ML370 G3, G4, G5
ML530 G2
ML570 G2, G3, G4
DL360 G3, G4, G5
DL380 G3, G4, G5
DL385
DL560
DL580 G2, G3, G4
DL585, G2
DL740
DL760 G2

For additional information regarding ProLiant Server compatibility, please refer to the following URL:

http://www.hp.com/go/msa for latest compatibility

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Configuration Information

DA - 11956 EMEA — Version 17 — October 19, 2007

Page 13

Step 4: Choose Linux Clustering Configuration Options

Step 4: Choose Linux Clustering Configuration OptionsStep 4: Choose Linux Clustering Configuration Options

Step 4: Choose Linux Clustering Configuration Options

High Availability Software

High Availability SoftwareHigh Availability Software

High Availability Software

HP Serviceguard for Linux ProLiant Cluster A.11.16 for SUSE SLES 9 & 10 and Red
Hat EL 3 & 4 (2 node license cluster kit)

305199-B26

HP Serviceguard for Linux A.11.16 for SUSE SLES 9 & 10 and Red Hat EL 3 & 4
(single license version)

307754-B26

SteelEye LifeKeeper for Linux
See

http://h18004.www1.hp.com/solutions/enterprise/highavailability/linux/index.html

NOTE:

NOTE:NOTE:

NOTE:

Above options not required for Microsoft clustering, Novell clustering or non­clustered shared storage configurations

Step 5: Choose Hard Drives

Step 5: Choose Hard DrivesStep 5: Choose Hard Drives

Step 5: Choose Hard Drives

Pluggable, Universal

Pluggable, UniversalPluggable, Universal

Pluggable, Universal
Hard Drives

Hard DrivesHard Drives

Hard Drives

U320 SCSI - Hot Plug

U320 SCSI - Hot PlugU320 SCSI - Hot Plug

U320 SCSI - Hot Plug
HP 72GB U320 10K Universal HDD

286714-B22

HP 146GB U320 10K Universal HDD

286716-B22

HP 300GB U320 10K Universal HDD

350964-B22

HP 36GB U320 15K Universal HDD

286776-B22

HP 72GB U320 15K Universal HDD

286778-B22

HP 146GB U320 15K Universal HDD

347708-B21

HP 300GB U320 15K Universal HDD

411089-B22

NOTE:

NOTE: NOTE:

NOTE:

All U320 Universal Hard Drives are backward compatible to U2 or U3

speeds.
NOTE:

NOTE:NOTE:

NOTE:

For complete compatibility information, refer to the HP SCSI Hard Drive
Compatibility table located at

http://www.compaq.com/products//hdd/hotplug.html

Step 6: Choose Rack Option

Step 6: Choose Rack OptionStep 6: Choose Rack Option

Step 6: Choose Rack Option

HP Rack 5000 Series

HP Rack 5000 SeriesHP Rack 5000 Series

HP Rack 5000 Series
(Metallic Carbonite)

(Metallic Carbonite)(Metallic Carbonite)

(Metallic Carbonite)

HP 5642 RACK-UNASSEMBLED

358254-B21

NOTE:

NOTE:NOTE:

NOTE:

Please see the HP Rack 5642 QuickSpecs for additional part numbers and
Technical Specifications such as height, width, depth, weight, and color:

http://h18000.www1.hp.com/products/quickspecs/12074_div/12074_div.HTML

(Worldwide)
NOTE:

NOTE:NOTE:

NOTE:

For additional information regarding Rack Cabinets, please see the following
URL:

www.hp.com/go/rackandpower

.

Rack Options for Rack

Rack Options for RackRack Options for Rack

Rack Options for Rack
5000 Series

5000 Series5000 Series

5000 Series

Stabilizer Kit for 5642 rack (Graphite Carbon)

NOTE:

NOTE: NOTE:

NOTE:

The stabilizer kit is used to prevent rack from tipping over

374493-B21

Baying Kit for 5642 rack (Graphite Carbon)

NOTE:

NOTE: NOTE:

NOTE:

The baying kit is used to join two or more HP 5642 racks.

374499-B21

HP Rack 10000 Series

HP Rack 10000 SeriesHP Rack 10000 Series

HP Rack 10000 Series

Rack, HP Infrastructure 42U (LV)

379006-001

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Configuration Information

DA - 11956 EMEA — Version 17 — October 19, 2007

Page 14

(Graphite Metallic)

Rack, HP Infrastructure 42U (HV)

379005-001

HP S10614 (14U) Rack Cabinet - Shock Pallet

292302-B22

HP 10842 (42U, 800mm wide) Rack Cabinet - Pallet

257415-B21

HP 10842 (42U, 800mm wide) Rack Cabinet - Shock Pallet

NOTE:

NOTE:NOTE:

NOTE:

Server Blade Enclosures must be field integrated into the 10842 racks. Factory
integration of Server Blade Enclosures into the 10842 is not supported

257415-B22

HP 10647 (47U) Rack Cabinet - Pallet

245160-B21

HP 10647 (47U) Rack Cabinet - Shock Pallet

245160-B23

HP 10636 (36U) Rack Cabinet - Crated

245163-B21

HP 10622 (22U) Rack Cabinet - Shock Pallet

245163-B22

HP 10622 (22U) Rack Cabinet - Crated

245163-B23

NOTE:

NOTE:NOTE:

NOTE:

xxxxxx-B21 (pallet) used to ship empty racks shipped on a truck. xxxxxx-B22
(shock pallet) used to ship racks with equipment installed (by custom systems, VARs
and Channels). xxxxxx-B23 (crated) used for air shipments of empty racks.
NOTE:

NOTE:NOTE:

NOTE:

It is mandatory to use a shock pallet in order to ship racks with equipment
installed

NOTE:

NOTE:NOTE:

NOTE:

Please see the Rack 10000 QuickSpecs for additional part number and
Technical Specifications such as height, width, depth, weight, and color:

http://h18000.www1.hp.com/products/quickspecs/10995_div/10995_div.HTML

(Worldwide)
NOTE:

NOTE:NOTE:

NOTE:

For additional information regarding Rack Cabinets, please see the following
URL:

www.hp.com/go/rackandpower

.

DtS Expansion Options

DtS Expansion OptionsDtS Expansion Options

DtS Expansion Options

SAN Conversion Options

SAN Conversion OptionsSAN Conversion Options

SAN Conversion Options

HP StorageWorks MSA1000 High Availability Upgrade Kit for Windows

NOTE:

NOTE:NOTE:

NOTE:

Includes (1) redundant controller; (1) MSA SAN Switch 2/8; (2) FCA2214
HBAs; cables plus a ProLiant HA/F200 kit with Secure Path for two servers. Designed
as an upgrade for the MSA500 G2

353804-B21

HP StorageWorks MSA1000 High Availability Upgrade Kit for Linux

NOTE:

NOTE:NOTE:

NOTE:

Includes (1) redundant controller; (1) MSA SAN Switch 2/8; (2) FCA2214
HBAs; cables plus Secure Path for Linux Workgroup Edition for two servers. Designed
as an upgrade for the MSA500 G2

353805-B21

Modular Smart Array 1000 Controller

218231-B22

MSA Fibre Channel I/O Module

218960-B21

MSA SAN Switch 2/8 (Integrated)

288247-B21

FCA2101 Host Adapter (Microsoft)

245299-B21

2Gb/s SFP SW Transceiver Kit

221470-B21

Modular Smart Array 30 Single Bus (rack-mountable)

302969-B21

NOTE:

NOTE: NOTE:

NOTE:

The MSA 1000 controller and the MSA 1000 Fibre Channel I/O module (or
the MSA SAN Switch 2/8) are required for conversion. To obtain conversion
procedure document go to

http://www.hp.com/go/msa500

and download
"Converting Modular Smart Array 500 to a Modular Smart Array 1000 for Additional
Scalability document.

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Configuration Information

DA - 11956 EMEA — Version 17 — October 19, 2007

Page 15

Modular Smart Array 500 G2

Modular Smart Array 500 G2Modular Smart Array 500 G2

Modular Smart Array 500 G2

LED Indicators on Front

LED Indicators on FrontLED Indicators on Front

LED Indicators on Front
(3)

Power
Fault detected in one or more sub-systems
Fault in Enclosure Management

LED Indicators for Drive

LED Indicators for DriveLED Indicators for Drive

LED Indicators for Drive
Modules

ModulesModules

Modules

(3)

Drive Access (center)
Online (left)
Drive Failure (right)

LED Indicators on Rear

LED Indicators on RearLED Indicators on Rear

LED Indicators on Rear
Panel

PanelPanel

Panel

(4)

Power Supply/Blower Assembly Fault (1)
EMU (3): Power; A bus; B bus

Interface

InterfaceInterface

Interface

Ultra320 SCSI to Hard Drives
Ultra320 SCSI to Host Servers

Maximum Number of

Maximum Number ofMaximum Number of

Maximum Number of
Drives

DrivesDrives

Drives

14, 1-in Ultra320, Ultra3 or Ultra2 Universal Hard Drives (Modular Smart Array 500 G2 cabinet)

Temperature Range

Temperature RangeTemperature Range

Temperature Range

Operating

OperatingOperating

Operating

50° to 95° F (10° to 35° C)

Shipping

ShippingShipping

Shipping

-2° to 122° F (-0° to 50° C)

NOTE:

NOTE:NOTE:

NOTE:

Rated 1°C per 1000 feet of elevation to 10000 ft.

Relative Humidity

Relative HumidityRelative Humidity

Relative Humidity

Operating

OperatingOperating

Operating

10% to 90%

Non-operating

Non-operatingNon-operating

Non-operating

Up to 95%

Input Power Requirements

Input Power RequirementsInput Power Requirements

Input Power Requirements

Rated Input Voltage

Rated Input VoltageRated Input Voltage

Rated Input Voltage

100 to 240 VAC

Rated Input Frequency

Rated Input FrequencyRated Input Frequency

Rated Input Frequency

50 to 60 Hz

Rated Input Current

Rated Input CurrentRated Input Current

Rated Input Current

2.3 A at 120 VAC typical, 6A Maximum

Input Power

Input PowerInput Power

Input Power

(max)

549 W*

Heat Dissipation

Heat DissipationHeat Dissipation

Heat Dissipation
(maximum)

1876 Btu/hr*

*Input Power and Heat Dissipation specifications are maximum values and apply to worst-case
conditions at full rated power supply load. The power/heat dissipation for your installation will vary
depending on the equipment configuration.

2-Port SCSI I/O Module

2-Port SCSI I/O Module2-Port SCSI I/O Module

2-Port SCSI I/O Module

Ports

PortsPorts

Ports

2 VHDCI Ultra320 SCSI ports

Dimensions

DimensionsDimensions

Dimensions

4.5 x 1.375 x 9.5 in (11.4 x 3.5 x 24.1 cm)

Weight

WeightWeight

Weight

1.3 lb (0.6 Kg)

Smart Array 642 Adapters

Smart Array 642 AdaptersSmart Array 642 Adapters

Smart Array 642 Adapters

Protocol

ProtocolProtocol

Protocol

Ultra320 SCSI

SCSI Electrical Interface

SCSI Electrical InterfaceSCSI Electrical Interface

SCSI Electrical Interface

Low Voltage Differential (LVD)

SCSI Port Connectors

SCSI Port ConnectorsSCSI Port Connectors

SCSI Port Connectors

One external and one internal SCSI port

Channel Transfer Rate

Channel Transfer RateChannel Transfer Rate

Channel Transfer Rate

640-MB/s total; 320-MB/s per channel

PCI Bus Speed

PCI Bus SpeedPCI Bus Speed

PCI Bus Speed

64-bit, 133-MHz PCI-X (1 GB/s maximum bandwidth)

PCI

PCIPCI

PCI

3.3 volt CPI slot compatibility only

Dimensions

DimensionsDimensions

Dimensions
(H x W x D)

12.3 x 4.2 x 0.6 in (31.24 x 10.7 x 1.5 cm)

Modular Smart Array 500

Modular Smart Array 500Modular Smart Array 500

Modular Smart Array 500
G2 Cabinet

G2 CabinetG2 Cabinet

G2 Cabinet

4U Rack Form Factor
Dimensions

DimensionsDimensions

Dimensions

(H x W x D)

6.9 x 19 x 20.5 in (17.5 x 48.3 x 52.1 cm)

Weight

WeightWeight

Weight

(Net)

50 lb (22.5 kg)

Shipping Packaging

Shipping PackagingShipping Packaging

Shipping Packaging

Dimensions

DimensionsDimensions

Dimensions

(L x W x D)

33.7 x 14.8 x 33.8 in (85.6 x 37.5 x 85.9 cm)

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Technical Specifications

DA - 11956 EMEA — Version 17 — October 19, 2007

Page 16

Weight

WeightWeight

Weight

(Gross)

70 to 105 lb (31.5 kg)

Modular Smart Array 500 G2 Controller

Modular Smart Array 500 G2 ControllerModular Smart Array 500 G2 Controller

Modular Smart Array 500 G2 Controller

User Interface

User InterfaceUser Interface

User Interface

Controller Display with Status Indicators (2) and Push Buttons (4)
Status Indicators on front of Controller (16)

Electrical Interface

Electrical InterfaceElectrical Interface

Electrical Interface

LVD (Low Voltage Differential)

Protocol Support

Protocol SupportProtocol Support

Protocol Support

Wide Ultra320 SCSI (320 MB/s per channel)

SCSI Channels

SCSI ChannelsSCSI Channels

SCSI Channels

4 total. 2 Ultra320 SCSI channels supporting up to 4 host servers. 2 Ultra320 SCSI channels supporting
14 disk drives (7 drives per channel). 640 MB/s maximum transfer rate

Drives Supported

Drives SupportedDrives Supported

Drives Supported

Up to 14 drives

Maximum Capacity

Maximum CapacityMaximum Capacity

Maximum Capacity

4.2 TB (14 drives x 300GB)

Logical Drives

Logical DrivesLogical Drives

Logical Drives

Up to 32 logical drives

RAID Support

RAID SupportRAID Support

RAID Support

RAID ADG (Advanced Data Guarding)
RAID 5 (Distributed Data Guarding)
RAID 1+0 (Striping & Mirroring)
RAID 1 (Mirroring)
RAID 0 (Striping)

Cache Memory

Cache MemoryCache Memory

Cache Memory

Standard 256 MB Read/Write Cache
Up to 512 MB Read/Write with second 256MB cache module
ECC protection, battery-backed, and removable

NOTE:

NOTE:NOTE:

NOTE:

The Modular Smart Array Controller allows the following cache configurations:

1 x 256 MB; 2 x 256 MB.
NOTE:

NOTE:NOTE:

NOTE:

When redundant controllers are installed, the cache configurations in both controllers must be

identical.

Cache Batteries

Cache BatteriesCache Batteries

Cache Batteries

Up to three days of redundant battery life, removable for easy replacement

Upgradeable Firmware

Upgradeable FirmwareUpgradeable Firmware

Upgradeable Firmware

2 MB flashable ROM

Disk Drive and Enclosure

Disk Drive and EnclosureDisk Drive and Enclosure

Disk Drive and Enclosure
Protocol Support

Protocol SupportProtocol Support

Protocol Support

Ulltra320, Ultra3 and Ultra2 SCSI 1-inch Universal drives

Packaging

PackagingPackaging

Packaging

Dimensions

DimensionsDimensions

Dimensions

(L x W x D)

14.5 x 11.5 x 3.1 in (36.8 x 29.2 x 8 cm)

Weight

WeightWeight

Weight

(Gross)

6 lb (2.72 kg)

MSA500 G2 Shared Storage I/O Module (option)

MSA500 G2 Shared Storage I/O Module (option)MSA500 G2 Shared Storage I/O Module (option)

MSA500 G2 Shared Storage I/O Module (option)

Connector Type

Connector TypeConnector Type

Connector Type

VHDCI Ultra320 SCSI

Ports

PortsPorts

Ports

4 Ultra320 SCSI

Bandwidth

BandwidthBandwidth

Bandwidth

320 MB/s per port

Protocols/HBA Supported

Protocols/HBA SupportedProtocols/HBA Supported

Protocols/HBA Supported

Ultra320/Smart Array 642, Smart Array 6i adapters

Software

SoftwareSoftware

Software

Smart Array Multipath software 2.0B

Packaging

PackagingPackaging

Packaging

Dimensions

DimensionsDimensions

Dimensions

(L x W x D)

14.5 x 11.5 x 3.1 in (36.8 x 29.2 x 8 cm)

Weight

WeightWeight

Weight

(Gross)

6 lb (2.72 kg)

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Technical Specifications

DA - 11956 EMEA — Version 17 — October 19, 2007

Page 17

MSA500 G2 High Availability Kit (option)

MSA500 G2 High Availability Kit (option)MSA500 G2 High Availability Kit (option)

MSA500 G2 High Availability Kit (option)

Contents

ContentsContents

Contents

MSA500 G2 Controller, 4-port Shared Storage I/O Module, 2 6ft. SCSI Cables, 2 SA-642 Adapters,
and Smart Array Multipath Software 2.0B

Packaging

PackagingPackaging

Packaging

Dimensions

DimensionsDimensions

Dimensions

(L x W x D)

18 x 12 x 10 in. (45.7 x 30.5 x 25.4 cm)

Weight

WeightWeight

Weight

(Gross)

8 lb (3.6 kg)

© Copyright 2007 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.

Microsoft and Windows NT are US registered trademarks of Microsoft Corporation.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial
errors or omissions contained herein.

For hard drives, 1 GB = 1 billion bytes. Actual formatted capacity is less.

QuickSpecs

HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2HP StorageWorks Modular Smart Array 500 G2

HP StorageWorks Modular Smart Array 500 G2

Technical Specifications

DA - 11956 EMEA — Version 17 — October 19, 2007

Page 18