HP STORAGEWORKS ULTRIUM 960, STORAGEWORKS LTO-4 ULTRIUM 1840, STORAGEWORKS ULTRIUM 460 User Manual

HP StorageWorks

Ultrium full-height SCSI Tape Drives user guide

Part number: EH853–90905 Second edition: February 2007

Legal and notice information

© Copyright 2006-2007 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are trademarks of Certance, HP and IBM in the US, other countries or both.

Patented under one or more of U.S. Patents Nos. 5,003,307; 5,016,009; 5,463,390; 5,506,580; held by Hi/fn, Inc. Microsoft, Windows, Windows NT, and Windows XP are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group.

Contents

About this guide

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9

Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

Document conventions and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

HP technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

Product warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

Registering your tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

Subscription service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

HP websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11

Documentation feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11

1 Before you start . . . . . . . . . . . . . . . . . . . . . . . . .

13

Supported models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

Which operating systems are supported? . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

How do I connect the drive to my server? . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

Internal drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

External drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Removable drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Why is the SCSI bus type important? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

How can I check the SCSI bus type and SCSI ID? . . . . . . . . . . . . . . . . . . . . . . . .

15

Usage models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

Other usage models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

Using the HP StorageWorks Tape CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . .

17

2 Drivers and backup software . . . . . . . . .

Install drivers . . . . . . . . . . . . . . . . . . . . . . . .

Installing on Windows . . . . . . . . . . . . . . . . . .

Installing on UNIX . . . . . . . . . . . . . . . . . . . .

Installing on IA64 . . . . . . . . . . . . . . . . . . . .

Upgrade backup software . . . . . . . . . . . . . . . . . . .

Enabling encryption . . . . . . . . . . . . . . . . . . . . .

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19

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19

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19

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19

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20

3 Installing an internal tape drive . . . . . . . .

Check the drive’s SCSI ID . . . . . . . . . . . . . . . . . . .

Prepare mounting bay . . . . . . . . . . . . . . . . . . . .

Attach mounting hardware . . . . . . . . . . . . . . . . . .

HP ProLiant servers . . . . . . . . . . . . . . . . . . . .

Mounting rails . . . . . . . . . . . . . . . . . . . .

Mounting screws . . . . . . . . . . . . . . . . . . .

Other servers . . . . . . . . . . . . . . . . . . . . . .

Install drive . . . . . . . . . . . . . . . . . . . . . . . . .

Attach power and SCSI cables . . . . . . . . . . . . . . . . .

Where should the SCSI terminator be? . . . . . . . . . . .

Secure the drive . . . . . . . . . . . . . . . . . . . . . . .

Mounting hardware used (HP ProLiant) . . . . . . . . . . .

No mounting hardware used . . . . . . . . . . . . . . .

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28

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28

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28

4 Installing an external Ultrium tape drive . . . . . . . . . . . . . . .

31

Ultrium full-height SCSI Tape Drives

3

Check the drive’s SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

31

Connect the SCSI cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32

Does the tape drive need a terminator? . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Connect the power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Electrical specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

5 Installing a removable Ultrium tape drive . . . . . . . . . . . . . .

35

Which rackmount systems can I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

35

Electrical specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

35

Airflow requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

35

How do I connect the drive to my server? . . . . . . . . . . . . . . . . . . . . . . . . .

35

Install the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

36

Set the drive’s SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

37

Why does the tape drive need a terminator? . . . . . . . . . . . . . . . . . . . . . . . .

38

Replacing the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

38

6 Verify installation . . . . . . . . . . . . . . . . . . . . . . . .

41

7 Understanding the LEDs . . . . . . . . . . . . . . . . . . . . .

43

Your HP StorageWorks tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43

Understanding LED sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43

8 Operating your tape drive . . . . . . . . . . . . . . . . . . . .

47

Loading a cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

47

Unloading a cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

47

Removing power from the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

48

9 Use the correct media . . . . . . . . . . . . . . . . . . . . . .

49

Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

49

Cleaning cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

49

Data cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

49

HP Ultrium WORM data cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50

Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50

Write protecting cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50

Cleaning the tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Handling cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Operating and storage environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52

10 Using HP OBDR . . . . . . . . . . . . . . . . . . . . . . . .

53

Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53

What does HP OBDR do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53

Remote disaster recovery (ProLiant servers only) . . . . . . . . . . . . . . . . . . . . . . . .

53

Testing for compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53

Running HP OBDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

54

If restore fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

55

11 Diagnostic Tools and Performance . . . . . . . . . . . . . . . .

57

Diagnostic tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

HP Library & Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

Troubleshooting with Library & Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . .

57

Performance Assessment Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

Optimizing performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

58

Can your system deliver the required performance? . . . . . . . . . . . . . . . . . . . . .

58

4

12 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . .

61

General Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

61

Problems with cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62

The cartridge is jammed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62

Emergency reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62

The drive will not accept the cartridge (or ejects it immediately) . . . . . . . . . . . . . . . .

63

13 Replacing a tape drive . . . . . . . . . . . . . . . . . . . . .

65

To disconnect your drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

65

To reconnect your tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

65

A SCSI configuration guide . . . . . . . . . . .

SCSI in HP StorageWorks Ultrium devices . . . . . . . . . . . .

Daisy chaining devices . . . . . . . . . . . . . . . . . .

SCSI terminology . . . . . . . . . . . . . . . . . . . . . .

Setting up the SCSI bus . . . . . . . . . . . . . . . . . . . .

SCSI ID numbers . . . . . . . . . . . . . . . . . . . . .

Identifying SCSI IDs . . . . . . . . . . . . . . . . . . . . .

Setting the SCSI ID on HP StorageWorks Ultrium drives . . . . . .

SCSI termination . . . . . . . . . . . . . . . . . . . . . . .

Removable drives . . . . . . . . . . . . . . . . . . . .

Internal drives . . . . . . . . . . . . . . . . . . . . . .

External drives . . . . . . . . . . . . . . . . . . . . .

SCSI cables . . . . . . . . . . . . . . . . . . . . . . . . .

Cable length . . . . . . . . . . . . . . . . . . . . . .

Cable quality . . . . . . . . . . . . . . . . . . . . . .

With internal devices . . . . . . . . . . . . . . . . .

With external devices . . . . . . . . . . . . . . . .

With removable devices . . . . . . . . . . . . . . .

Note on SE and LVD interfaces . . . . . . . . . . . . . .

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Ultrium full-height SCSI Tape Drives

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Figures

1

Front view of full-height Ultrium external tape drive . . . . . . . . . . . . . . . . . .

13

2

Usage model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

3

Checking the SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

4

Removing cover from ProLiant ML370 server . . . . . . . . . . . . . . . . . . . .

23

5

Attaching mounting rails in a typical HP ProLiant ML570 . . . . . . . . . . . . . . .

24

6

Attaching locating screws in a typical HP ProLiant 350 or 370 . . . . . . . . . . . . .

25

7

Installing tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

25

8

Connecting power and SCSI cables . . . . . . . . . . . . . . . . . . . . . . . .

27

9

Securing drive, mounting hardware used . . . . . . . . . . . . . . . . . . . . . .

28

10

Securing drive, no mounting hardware used . . . . . . . . . . . . . . . . . . . .

29

11

Setting the SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

31

12

Connecting the SCSI cable . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

13

Connecting the power cable . . . . . . . . . . . . . . . . . . . . . . . . . . .

34

14

Extractor lever on tape drive fully open . . . . . . . . . . . . . . . . . . . . . .

36

15

Inserting the tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

37

16

SCSI address switch on tape array . . . . . . . . . . . . . . . . . . . . . . . .

38

17

Extractor lever in out position . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

18

Removing the tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

19

Front view of full-height Ultrium external tape drive . . . . . . . . . . . . . . . . . .

43

20

Inserting a cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

47

21

Ejecting a cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

48

22

Write protecting a cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

23

Inserting cartridge for OBDR . . . . . . . . . . . . . . . . . . . . . . . . . . .

54

24

Keeping eject button pressed down, power on in OBDR mode . . . . . . . . . . . . .

54

25

SCSI termination in internal drives . . . . . . . . . . . . . . . . . . . . . . . . .

70

26

SCSI termination on a single Ultrium tape drive . . . . . . . . . . . . . . . . . . .

71

27

SCSI termination in daisy-chained external drives . . . . . . . . . . . . . . . . . .

72

6

Tables

1

Document conventions . . . . . . . . . . . . . . .

2

Supported SCSI bus types . . . . . . . . . . . . .

3

Recommended usage models . . . . . . . . . . . .

4

Electrical specifications, internal drives . . . . . . . .

5

Electrical specifications, external drives . . . . . . .

6

Electrical specifications, removable drives . . . . . .

7LED sequences . . . . . . . . . . . . . . . . . .

8Rear panel LED sequences . . . . . . . . . . . . .

9

Data cartridge compatibility . . . . . . . . . . . .

10

Environmental specifications for Ultrium tape drives . .

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15

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34

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43

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46

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49

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61

Ultrium full-height SCSI Tape Drives

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8

About this guide

This guide provides information about:

Installing the HP StorageWorks Ultrium SCSI tape drive

Using the HP StorageWorks Ultrium SCSI tape drive

Troubleshooting the HP StorageWorks Ultrium SCSI tape drive

Intended audience

This guide is intended for users who install, operate and maintain the HP StorageWorks Ultrium tape drive.

Related documentation

In addition to this guide, the following document provides related information:

‘Start here’ poster for an overview of the installation information in this guide (available in English, French, German and Japanese)

You can find these documents from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals

In the Storage section, click Tape Storage and Media and then select your product.

Document conventions and symbols

Table 1 Document conventions

Convention

Element

 

 

Blue text: Table 1 on page 9

Cross-reference links and e-mail addresses

 

 

Blue, underlined text: http://www.hp.com

website addresses

 

 

Bold text

Keys that are pressed

 

Text typed into a GUI element, such as a box

 

GUI elements that are clicked or selected, such as

 

 

menu and list items, buttons, tabs, and check boxes

 

 

Italic text

Text emphasis

 

 

Monospace text

File and directory names

 

System output

 

Code

 

Commands, their arguments, and argument values

 

 

 

Monospace, italic text

Code variables

 

Command variables

 

 

Monospace, bold text

Emphasized monospace text

WARNING!

Indicates that failure to follow directions could result in bodily harm or death.

Ultrium full-height SCSI Tape Drives

9

CAUTION:

Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT:

Provides clarifying information or specific instructions.

NOTE:

Provides additional information.

HP technical support

For worldwide technical support information, see the HP support website: http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Product warranties

For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty

Registering your tape drive

Once you have installed and tested your HP StorageWorks Ultrium tape drive, please take a few minutes to register your product on the following website:

http://www.register.hp.com

To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory. Other questions are optional. However, the more you feel able to complete, the better HP can meet your needs.

Subscription service

HP recommends that you register your product at the Subscriber’s Choice for Business website: http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources.

After signing up, you can quickly locate your products by selecting Business support and then Storage under Product Category.

10 About this guide

HP websites

For additional information, see the following HP websites:

http://www.hp.com

http://www.hp.com/go/storage

http://www.hp.com/service_locator

http://www.hp.com/support/manuals

http://www.hp.com/support/downloads

Documentation feedback

HP welcomes your feedback.

To make comments and suggestions about product documentation, please send a message to storagedocs.feedback@hp.com. All submissions become the property of HP.

Ultrium full-height SCSI Tape Drives

11

12 About this guide

1 Before you start

Supported models

This guide describes how to install and operate the following HP StorageWorks Ultrium tape drive models:

HP StorageWorks Ultrium 1840 internal, external and removable tape drives. These are Ultra 320 SCSI devices with a maximum burst transfer speed of 320 MB/second. They can write uncompressed data at up to 120 MB/second (432 GB/hour) or compressed data at up to 240 MB/second (864 GB/hour), assuming 2:1 compression.

HP StorageWorks Ultrium 960 internal, external and removable tape drives: These are Ultra 320 SCSI devices with a maximum burst transfer speed of 320 MB/second. They can write uncompressed data at up to 80 MB/second (576 GB/hour) or compressed data at up to 160 MB/S. (144 GB/hour), assuming 2:1 compression.

HP StorageWorks Ultrium 460 internal, external and removable tape drives: These are Ultra 160 SCSI devices with a maximum burst transfer speed of 160 MB/second. They can write uncompressed data at up to 30 MB/second (108 GB/hour) or compressed data at up to 60 MB/second (216 GB/hour), assuming 2:1 compression.

For a detailed product specification, please refer to our World Wide Web site (http://www.hp.com).

1. On/Off switch (external drives only)

5.

Drive LED

2.

Eject button

6.

Tape LED

3.

Emergency reset button

7.

Clean LED

4. Ready LED

 

 

Figure 1 Front view of full-height Ultrium external tape drive

Which operating systems are supported?

HP StorageWorks Ultrium drives can be connected to servers running under Windows®, Linux and other major operating systems. Refer to the “Software Compatibility” section on our “HP StorageWorks Tape Compatibility” web site (http://www.hp.com/go/connect/) for the most recent information about the operating system versions that are supported.

How do I connect the drive to my server?

The following guidelines apply:

Ultrium full-height SCSI Tape Drives

13

You will need a properly installed and configured SCSI host bus adapter (HBA) or a built-in SCSI controller on your server and a suitably-rated SCSI cable. See also Why is the SCSI bus type important?.

For optimum performance the drive should be the only device on the SCSI bus.

Always terminate the SCSI bus. Ultrium internal and removable tape drives require terminators; external drives are auto terminating, as long as they are on a dedicated SCSI bus or the last device on a chain.

Do not attach the drive to the same SCSI bus as your disk drive or to a RAID controller (unless you are connecting to a ProLiant server with a Smart Array 6i RAID controller).

NOTE:

Always refer to http://www.hp.com/go/connect/ to ensure that you are connecting to a supported HBA running the recommended firmware version.

Internal drives

The tape drive is installed into a spare, industry-standard, 5¼-inch, full-height drive bay in your server (or into an HP Rack-Mount Option Kit) and is attached to the SCSI bus of the host server. Use an LVDS-compatible ribbon cable to connect the tape drive to a spare 68-pin, high density (HD), wide SCSI connector on the host server. For most servers we recommend that you use the terminated SCSI ribbon cable supplied with the drive.

See also Installing an internal Ultrium tape drive.

External drives

Your tape drive is supplied with a 68-pin, wide, VHD-to-HD SCSI cable to attach to the host server. See also Installing an external Ultrium tape drive.

Check the usage models on Usage models. This shows how the HP StorageWorks Ultrium tape drive can be used in different system architectures.

Removable drives

The individual tape drives are connected to their host server via the high-density LVD/SE SCSI connectors on the back of the tape array. They do not require any SCSI cables to plug into the tape array. However, cabling and terminators are required to connect the tape array with the SCSI host. See also Installing a removable Ultrium tape drive.

Why is the SCSI bus type important?

The SCSI bus type determines the speed at which data can be transferred between devices on the bus and the maximum length of cable that can be used. HP Ultrium 1840 and 960 drives support a burst transfer rate of 320 MB/sec. HP Ultrium 460 drives support a burst transfer rate of 160 MB/sec. To benefit from this level of performance, it is important to ensure that the drives are connected to a SCSI bus of a similar or higher specification. This means that you need:

An Ultra320 bus for HP Ultrium 1840 and 960 drives. An Ultra160 or Ultra320 SCSI bus for HP ultrium 460 drives. If you attach the drive to a lower specification SCSI bus, it may still work but data will not be transferred as quickly.

LVD-rated SCSI cabling and terminators. The LVD interface enables the data to be transferred at the drive’s maximum rate.

14 Before you start

Table 2 Supported SCSI bus types

SCSI Bus Type

Supported

 

 

Ultra320 LVD

Yes. This is a recommended configuration for all Ultrium full-height tape drives.

 

Do not daisy chain Ultrium 1840 or Ultrium 960 tape drives because performance

 

will be degraded. Up to two Ultrium 460 tape drives may be daisy-chained.

Ultra160 LVD

Yes. This is a recommended configuration for Ultrium 460 tape drives. It is an

 

acceptable configuration for Ultrium 960 and 1840 tape drives.

 

Up to two Ultrium 460 tape drives may be daisy-chained. Do not daisy-chain Ultrium

 

1840 and Ultrium 960 tape drives.

 

 

Ultra2 LVD

Yes. This is acceptable for one Ultrium 460 drive per bus, but performance may

 

be impaired.

 

Do not use with Ultrium 1840 or 960 tape drives and do not daisy-chain Ultrium

 

460 tape drives.

 

 

Ultra wide

These are not recommended configurations as they will restrict performance.

LVD and

 

single-ended

 

 

 

Ultra narrow,

No. This will severely restrict performance and you will need a suitable cable or

single-ended

adapter.

 

 

High Voltage

No. The drive will not work and you may damage the drive or controller

Differential

 

How can I check the SCSI bus type and SCSI ID?

For many operating systems, you can install and run HP Library & Tape Tools from either the

HP StorageWorks Tape CD-ROM or http://www.hp.com/support/tapetools to check your server’s current SCSI configuration (see also Diagnostic tools ). This will provide information about the SCSI bus and the SCSI IDs in use.

Ultrium full-height SCSI Tape Drives

15

Usage models

HP StorageWorks Ultrium tape drives can be used in a standalone or network environment. However, they should always be directly attached to suitably-rated SCSI connector on the storage server.

AServer

BTape drive

Figure 2 Usage model

The following table shows the recommended usage models and Optimizing performance provides further information about factors that can affect performance.

16 Before you start

Table 3 Recommended usage models

Direct Attach,

Across the Network,

single storage server

single storage server, multiple clients

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ultrium 1840

Recommended

 

Not recommended

 

 

 

 

 

 

 

Ultrium 960

Recommended

 

Requires careful design to utilize the drive’s performance

 

 

 

 

 

 

 

 

capabilities, even Gigabit Ethernet will limit performance

 

 

 

 

 

 

 

Ultrium 460

Recommended

 

Recommended, anything less than Gigabit Ethernet may

 

 

 

 

 

 

 

 

limit performance

A RAID disk subsystem is recommended for all usage models.

A single spindle disk will not be able to deliver good data throughput for an Ultrium 1840 or Ultrium 960 tape drive at any compression ratio. To maximize the capability of your Ultrium 1840 or 960 tape drive, utilize aggregated disk sources (RAID) with multiple disk spindles.

A single spindle disk, particularly a fast disk such as a 15K RPM drive, will be sufficient for Ultrium 460 tape drives, but be aware of other factors that can affect performance—such as, compressibility of data, disk fragmentation and the number of files. See also Optimizing performance.

You can use our free performance assessment tools, which are available standalone or integrated into HP Library & Tape Tools, to check tape performance and test whether your disk subsystem can supply data at the optimum transfer rate. You can also use these tools to calibrate your restore performance and maximal tape performance with more compressible data.

Other usage models

The tape drive may work with other usage models, such as network attach storage (NAS) and storage area networks (SAN), but HP does not currently provide technical support for installing and using standalone Ultrium tape drives with these architectures. Similarly, connection to fibre channel may be possible, if you purchase and install a fibre channel/SCSI bridge, but it is not currently a supported option. Please check http://www.hp.com/go/connect for the latest supported configurations.

Using the HP StorageWorks Tape CD-ROM

The HP StorageWorks Tape CD-ROM is a central source of information about your tape drive with utilities for getting the best performance from your tape drive.

Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and to verify and troubleshoot performance after installation. It helps you to:

Install your product, which includes access to drivers, and performance information and tools

Learn about your product

Register your product

Buy media online

Troubleshoot with HP Library & Tape Tools.

Ultrium full-height SCSI Tape Drives

17

18 Before you start

2 Drivers and backup software

Install drivers

NOTE:

The HP Tape driver is suitable for use in most applications, but refer also to the documentation of your software application to ensure you are using the recommended driver.

Installing on Windows

The driver available from Microsoft update is acceptable, but the HP driver provides better support for all the features of your new tape drive.

The CD-ROM contains a driver install package for the following Microsoft Windows operating systems: Windows Server 2000, Windows Server 2003 and Windows XP. If you prefer to use Windows Device Manager to install the tape drivers manually, you will find them in the drivers directory on the CD-ROM.

NOTE:

We recommend that you use the installer package on the HP StorageWorks CD-ROM to install the drivers BEFORE you connect the tape drive.

Updates to the drivers may be provided from time to time on the HP support web site (http://www.hp.com/support). We recommend that these are installed after using the installer on the CD-ROM.

Installing on UNIX

The recommended backup applications use the operating system’s standard, built-in device drivers. To upgrade drivers we recommend that you patch to the latest version of the operating system or configure device files, as described in the UNIX Configuration Guide on the CD-ROM.

Installing on IA64

If you are installing on an IA64 system, such as an HP Integrity server, check http://www.hp.com/go/ connect for the latest information on the availability of backup application upgrades and drivers.

Upgrade backup software

It is important to check http://www.hp.com/go/connect for software compatibility and install any recommended upgrades.

For optimum performance it is important to use a backup application that is appropriate for your system’s configuration. In a direct attach configuration, where the tape drive is attached to a standalone server, you can use backup software that is designed for a single server environment. In network configurations you will need backup software that supports enterprise environments. HP, Symantec, Legato, Yosemite and Computer Associates all provide suitable products. Further details about these and other products that may be appropriate can be found on our connectivity web site.

1.Go to our connectivity web site: http://www.hp.com/go/connect and select tape backup.

2.Select software compatibility.

Ultrium full-height SCSI Tape Drives

19

3.Select your combination of operating system and tape drive model in the table. A list of supported backup applications is displayed. This will also tell you whether your configuration is compatible with HP One-Button Disaster Recovery, HP OBDR. (All HP StorageWorks Ultrium tape drives support HP OBDR. However, you can only use this feature if your system configuration and backup application also support it. See "Compatibility" on page 53.)

4.Make sure you have a backup application that supports HP StorageWorks Ultrium tape drives and download any upgrades or patches, if required.

Enabling encryption

Your HP Ultrium 1840 tape drive includes hardware capable of performing data encryption while writing and data decryption while reading, both at full speed. This is only possible with LTO-4 media. See also refer to "Encryption" on page.

If you wish to make use of the encryption capability, you must enable this feature via the backup software application. Refer to http://www.hp.com/go/connect to find out which applications support this advanced data protection capability.

20 Drivers and backup software

HP STORAGEWORKS ULTRIUM 960, STORAGEWORKS LTO-4 ULTRIUM 1840, STORAGEWORKS ULTRIUM 460 User Manual

3 Installing an internal tape drive

If you are installing an external Ultrium tape drive, please refer to Installing an external Ultrium tape drive.

If you are installing a removable Ultrium tape drive, please refer to Installing a removable Ultrium tape drive.

Check the drive’s SCSI ID

Your HP StorageWorks Ultrium drive is shipped with a default SCSI ID of 3. Each device on the SCSI bus must have an unique SCSI ID number. The drive can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller. SCSI ID 0 is typically assigned to the boot disk and should also not be used unless the tape drive is on a dedicated SCSI bus.

CAUTION:

Static electricity can damage electronic components. Always wear an antistatic wriststrap if possible. If not, to equalize the electromagnetic charges, touch a bare metal part of the server (such as the back plate) before you remove the tape drive from its bag.

Figure 3 Checking the SCSI ID

1. Determine whether you need to change the SCSI ID from the default of 3.

Ultrium full-height SCSI Tape Drives

21

For most operating systems you can run HP Library & Tape Tools from the HP StorageWorks Tape CD-ROM to check your server’s current SCSI configuration (see Diagnostic tools ). This will provide information about the SCSI bus and the SCSI IDs in use. To do this, select the ‘troubleshoot with L&TT’ option from the CD-ROM menu.

The UNIX Configuration Guide on the HP StorageWorks Tape CD-ROM also contains instructions on how to determine the SCSI IDs of existing devices on UNIX servers.

2.Change the tape drive’s SCSI ID, if necessary.

The SCSI ID is set using jumpers on a set of pins at the rear of the drive, as shown in Figure 3. Use tweezers or small pliers to move the jumpers to the pattern corresponding to the ID you want. Spare jumpers are provided with the drive.

Prepare mounting bay

For many servers, no mounting tray or rails are required. Devices simply slide into the server’s chassis and are fixed with screws. Other servers have built-in trays or rails.

Rail kits for a number of industry-standard servers may be available. For more details refer to: http://www.hp.com/go/connect.

Some servers use non-standard mounting rails and do not include spares. If this is the case with your system, you will have to order these accessories from the server manufacturer before you can install the tape drive.

WARNING!

To avoid personal injury or damage to the server or tape drive, ensure that the server is disconnected from the mains power supply while you install the drive.

CAUTION:

Static electricity can damage electronic components. Always wear an antistatic wriststrap if one is available. If not, after you have disconnected power from the server and removed the cover, touch a bare metal part of the chassis. Similarly, touch a bare metal part of the drive before installing it.

1.Assemble the necessary tools and materials:

Phillips screwdriver

Flat-bladed screwdriver (if your server uses slotted screws)

Torx screwdriver (if your server uses torx screws)

Your server manuals (for reference during installation)

2.Perform a normal system shutdown and turn off the server and any connected peripherals.

3.Remove the cover and front panel from the server, as detailed in your server’s documentation.

As you work inside the server, you may have to disconnect other signal cables or power cables from other devices to maneuver the new drive into place. If you have to do this, make a note of their position and connections so you can put them back correctly later.

NOTE:

The server must provide forced cooling and be capable of drawing 6 cfm (0.17 m3/minute or 10.08 m3/hour) of air through the tape drive at up to 35 C ambient operation. This rises to 8 cfm for up to 40 C ambient operation. Ensure that empty bays have the appropriate blanking plates installed so that airflow is maintained.

22 Installing an internal tape drive

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