HP StorageWorks 16-EL, StorageWorks 2/16, StorageWorks 8B, StorageWorks Fabric OS 3.1.x Reference Manual

reference
guide
hp StorageWorks
diagnostic and system error
messages version 3.1.x
Product Version: 3.1.x
First Edition (July 2003)
Part Number: AA-RUPZA-TE
© 2003 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
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information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard Company products are set forth in the express limited warranty statements for such products. Nothing herein should be construed as constituting an additional warranty.
Printed in the U.S.A.
Diagnostic and System Error Messages Version 3.1.x Reference Guide First Edition (July 2003) Part Number: AA-RUPZA-TE
contents
About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Text Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
HP Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
HP Storage Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1 Introduction to System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Error Message Severity Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Overview of System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
System Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Syslogd Daemon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Port Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
System Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
View or Configure System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Reading a System Error Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Viewing System Error Messages from Advanced Web Tools. . . . . . . . . . . . . . . . . . . . . 19
Displaying the Error Log without Page Breaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Displaying the Error Log with Page Breaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Clearing the Switch Error Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Sample Error Log Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Responding to a System Error Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Looking Up an Error Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Gathering Information About the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Common Responses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Contents
3Diagnostic and System Error Messages Version 3.1.x Reference Guide
Contents
2 System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
AS_ System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
AS-CTMALLOC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Bloom_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
BLOOM-BAD_ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
BLOOM-BUF_RECLAIMED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
BLOOM-MINI_BUFFER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
BLOOM-NO_BUFFERS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
BLOOM-RAMINIT_TO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
BLOOM-STUCK_WAIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
ERRLOG_System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
ERRLOG-LOGCLRD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
ERRLOG-NV_DISABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
ERRLOG-NV_LOG_CLRD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
ERRLOG-NV_LOG_RESIZE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
ERRLOG-SET_MSG_SAVE_LVL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
FABRIC_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
FABRIC-ASYNC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
FABRIC-NO_ALIASID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
FABRIC-SEGMENTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
FABRIC-SIZE_EXCEEDED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
FABRIC-WEBTOOL_DISABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
FABRIC-WEBTOOL_LIFE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
FCIU_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
FCIU-IUBAD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
FCIU-IUCOUNT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
FCP_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
FCP-PROBE_TIMEOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
FCPH_System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
FCPH-EXCHBAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
FCPH-EXCHFREE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
FLOOD_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
FLOOD-INVLSR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
FLOOD-LINKCNT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
FSPF_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
FSPF-INPORT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
FSPF-NBRCHANGE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
FSPF-REMDOMAIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
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FSPF-SCN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
FSPF-SECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
FSPF-VERSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
HLO_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
HLO-DEADTIMEOUT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
HLO-HLOTIMEOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
HLO-INVHLO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
LSDB_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
LSDB-LSID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
LSDB-MAXINCARN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
LSDB-NOLOCALENTRY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
LSDB-NOLSR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
MCAST_System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
MCAST-ADDBRANCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
MCAST-ADDPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
MCAST-REMPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
MPATH_System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
MPATH-NOPARENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
MPATH-NOPARENTLSR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
MPATH-UNREACHABLE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
MQ_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
MQ-MSGTYPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
MQ-QREAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
MQ-QTHR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
MQ-QWRITE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
MS_System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
MS-INVALID_CTRESP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
MS-OUT_RESOURCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
MS-PLDBSEG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
MS-PLSTATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
MS-RCSFAILED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
MS-TIME_OUT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
MS-UNEXPECTED_IUDATASZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
MS-UNSTABLE_DCOUNT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
MS-UNSTABLE_FABRIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
NBFSM_System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
NBFSM-DUPEPORTSCN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
NBFSM-NGBRSTATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
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NBFSM-XMITFLAG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
PS_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
PS-ASSERT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
PS-MALLOC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
PS-TASKCREATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
RAPID_System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
RAPID-AUTH_ERR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
RCS_System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
RCS-APP_NOTREG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
RCS-LOCAL_REJECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
RCS-RCSENABLED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
RCS-RCSENOMEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
RCS-RCSDISABLED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
RTWR_System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
RTWR-FAILED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
RTWR-TRANSMIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
SEC_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
SEC-RSENDFAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
SEC-SECDBFAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
SEC-SECDLFAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
SEC-SECINFO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
SEC-SECINFORM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
SEC-SEC_STATS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
SEC-SECVIOL_API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
SEC-SECVIOL_HTTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
SEC-SECVIOL_TELNET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
SECLIB_System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
SECLIB-SECVIOL_DCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
SECLIB-SECVIOL_LOGIN_API. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
SECLIB-SECVIOL_LOGIN_HTTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
SECLIB-SECVIOL_LOGIN_MODEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
SECLIB-SECVIOL_LOGIN_REMOTE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
SECLIB-SECVIOL_LOGIN_SERIAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
SECLIB-SECVIOL_MSaccess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
SECLIB-SECVIOL_MSfwrd . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
SECLIB-SECVIOL_MSop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
SECLIB-SECVIOL_RSNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
SECLIB-SECVIOL_SCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
6 Diagnostic and System Error Messages Version 3.1.x Reference Guide
Contents
SECLIB-SECVIOL_WSNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
SLAP_System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
SLAP_CERTCHECKFAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
SLAP_MALLOCFAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
SLAP_SECPOLICYINIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
SLAP_SIGNCHECKFAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
SLAP_WWNCHECKFAIL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
SWITCH_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
SWITCH-SECVIOL_DCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
TRACK_System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
TRACK-CONFIG_CHANGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
TRACK-FAILED_LOGIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
TRACK-LOGIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
TRACK-LOGOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
TRACK-TRACK_OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
TRACK-TRACK_ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
TS_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
TS-CLKSVRERR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
TS-NTPQFAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
TS-TSINFO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
TS-TS_SVR_ERRCODE_EXITS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
TS-TSSVREXITS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
UCAST_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
UCAST-DOUBLEPATH. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
UPATH_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
UPATH-UNREACHABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
ZONE_System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
ZONE-DUPLICATE_ENTRY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
ZONE-ENFORCEMIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
ZONE-INCORRECT_FA_CONFIG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
ZONE-INCORRECT_ENFORCEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
ZONE-INSUFF_PID_COUNT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
ZONE-IOCTLFAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
ZONE-NOLICENSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
ZONE-PORT_OUT_OF_RANGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
ZONE-SOFTZONING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
ZONE-TRANSCOMMIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
ZONE-WWNINPORT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
7Diagnostic and System Error Messages Version 3.1.x Reference Guide
Contents
ZONE-WWNSPOOF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
ZONE-WWNZONECHECK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
ZONE-ZONEGROUPADDFAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
A Error Message Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
All Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Panic-Level Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Critical-Level Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Error-Level Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Warning-Level Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Informational-Level Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Debug-Level Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Figures
1 Error log without page breaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2 Error log with page breaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3 Sample error log message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Tables
1 Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2 Error Message Severity Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 Commands to View or Configure System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 Error Message Field Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5 Alphabetical List of Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
6 Panic-Level Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
7 Critical-Level Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
8 Error-Level Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
9 Warning-Level Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
10 Informational-Level Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
11 Debug-Level Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
8 Diagnostic and System Error Messages Version 3.1.x Reference Guide
about this
guide
This reference guide provides comprehensive information to help you administer, operate, maintain, and troubleshoot your Storage Area Network (SAN) switch and your SAN.
The major topics discussed in this chapter are:
Audience on page 9
Related Documentation on page 9
Conventions on page 10
Getting Help on page 11
Audience
This reference guide is intended for use by systems administrators and technicians experienced with networking, Fibre Channel, and SAN technologies.
Related Documentation
For a list of related documents included with this product, see the “Related Documents” section of the Release Notes that came with this product.
About this Guide
About this Guide
For the latest information, documentation, and firmware releases, visit the HP StorageWorks website:
To access the technical documentation:
— Locate the networked storage section of the Web page. —Under networked storage, go to the by type subsection. — Click SAN infrastructure. The SAN infrastructure page displays. — Locate the fibre channel switches section.
http://www.hp.com/country/us/eng/prodserv/storage.html
.
9Diagnostic and System Error Messages Version 3.1.x Reference Guide
About this Guide
— Click the appropriate product name. The product overview page
displays. Go to the product information section.
— Click technical documents.
For information about Fibre Channel standards, visit the Fibre Channel Industry Association website, located at
Conventions
Conventions consist of Document Conventions and Text Symbols.
Document Conventions
The text conventions used in this document are specified in Tab le 1.
Table 1: Text Conventions
Cross-reference links Blue text: Figure 1
http://www.fibrechannel.org
Element Convention
.
Text Symbols
Key and field names, menu items, buttons, and dialog box titles
File names, application names, and text emphasis
User input, command and directory names, and system responses (output and messages)
Variables <monospace, italic font> Website addresses Blue, underlined sans serif font text:
Bold
Italics
Monospace font COMMAND NAMES are uppercase
monospace font unless they are case sensitive
http://www.hp.com
The following symbols may be found in the text of this guide. They have the following meanings.
WARNING: Text set off in this manner indicates that failure to follow
directions in the warning could result in bodily harm or death.
10 Diagnostic and System Error Messages Version 3.1.x Reference Guide
Caution: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or data.
Note: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Getting Help
For answers to questions not covered in this document, contact an HP authorized service provider or access our website:
HP Technical Support
Telephone numbers for worldwide technical support are listed on the HP website:
http://www .hp.com/support/
About this Guide
http://www.hp.com
.
. From this website, select the country of origin.
Note: For continuous quality improvement, calls may be recorded or monitored.
Be sure to have the following information available before calling:
Technical support registration number (if applicable)
Product serial numbers
Product model names and numbers
Applicable error messages
Operating system type and revision level
Detailed, specific questions
HP Storage Website
The HP website has the latest information on this product, as well as the latest drivers. Access storage at:
storage .html
http://www .hp.com/country/us/eng/prodserv/
. From this website, select the appropriate product or solution.
Diagnostic and System Error Messages Version 3.1.x Reference Guide
11
About this Guide
HP Authorized Reseller
For the name of your nearest HP authorized reseller:
In the United States, call 1-800-345-1518
In Canada, call 1-800-263-5868
Elsewhere, see the HP website for locations and telephone numbers:
http://www .hp .com
.
12 Diagnostic and System Error Messages Version 3.1.x Reference Guide
Introduction to System Error Messages
This book supports Fabric OS version 3.1.x and contains diagnostic and system error messages, with recommended responses to the messages. Error messages are arranged alphabetically, first by module and then by individual message. A typical module contains multiple error messages. Each error message description consists of the following:
The message text
An explanation of the message or its probable cause
A recommended user response
The message’s severity level.
There may be more than one cause and more than one recommended course of action for any given message. This document provides the most probable cause and recommends the typically most beneficial response.
This chapter provides an introduction to the error log system and consists of the following major topics:
1
Error Message Severity Levels on page 13
Overview of System Logs on page 15
View or Configure System Logs on page 17
Reading a System Error Message on page 19
Responding to a System Error Message on page 22
Error Message Severity Levels
There are six levels of severity, ranging from 0 (panic) to 5 (debug). The definitions of the severity levels are quite general and should be used as guidelines for troubleshooting. In each case, you should thoroughly assess each error log description before taking a recovery action.
13Diagnostic and System Error Messages Version 3.1.x Reference Guide
Introduction to System Error Messages
If you have any questions, collect the applicable data and then contact technical support for further clarification.
Telephone numbers for worldwide technical support are listed on the HP website:
http://www .hp.com/support/
The severity levels are specified in Tab le 2 .
. From this website, select the country of origin.
14 Diagnostic and System Error Messages Version 3.1.x Reference Guide
Introduction to System Error Messages
Table 2: Error Message Severity Levels
Severity Level Description
0 = Panic Panic-level messages indicate that a specific software subsystem has detected a
fatal or irrecoverable error condition—for example, memory allocation failure, system call failure, and software detection of misbehaving ASIC or hardware subsystems. Such errors indicate either partial or complete failure of a subsystem. A panic frequently results in a reboot of a single-processor switch or a failover of a StorageWorks Core switch operating in a fully redundant state.
1 = Critical Critical-level messages indicate serious problems detected by the software that will
eventually cause a partial or complete failure of a subsystem—for example, a power supply or sensor failure can generate a critical level error message. Some critical errors may overlap in severity with panic-level errors.
2 = Error Error-level messages indicate conditions that may not be fatal. These messages are
considered less severe than panic- or critical-level error messages. For example, error-level messages may indicate timeouts seen on certain operations, failures of certain operations after retries, invalid parameters, or failure to perform a requested operation.
3 = Warning Warning-level messages are less severe than error-level messages. These messages
may indicate temporary failures detected by a software module or the detection of a parameter under monitoring that exceeded a specific threshold value.
4 = Informational Informational-level messages require no corrective or recovery action. They record
events in the system—for example, the disabling of a port or the clearing of a switch error log—and provide a description of those events to the user.
5 = Debug Debug-level messages are produced by code inserted to inform HP that a
suspected problem has occurred.
Overview of System Logs
This section describes the System Logs and the types of messages saved in the System Logs, and explains how to view the information in the log files.
Note: The contents of the Port Logs and instructions for setting up syslogd are discussed
HP StorageWorks HP StorageWorks Fabric OS Procedures Guide
in the the Panic Trace Logs are intended for support use only.
l
. The contents of
15Diagnostic and System Error Messages Version 3.1.x Reference Guide
Introduction to System Error Messages
System Error Log
The Fabric OS maintains an internal System Error Log of all diagnostic and system error messages. The internal log buffers are limited in size; when the internal buffers are full, new messages overwrite old messages.
The following are features of the System Error Log:
Each switch has a System Error Log. Messages are lost over power cycles and
reboots.
The System Error Log can save a maximum of 1536 messages in RAM. That
is a total of 256 messages for each error message level (panic, error, warning, informational, and debug).
The System Error Log is implemented as a circular buffer. When more than
the maximum number of entries are added to the log file, old entries are overwritten by new ones.
The errdump and errorshow commands display all the system error
messages.
Syslogd Daemon
Syslogd is a process that runs on UNIX or Linux systems that reads and logs messages to the system console, log files, other machines, and users specified by its configuration file. Refer to the manual pages and related documentation for your particular UNIX host system for more information on the syslogd process and its capabilities.
The Fabric OS can be configured to use a UNIX-style syslog daemon (syslogd) process to read system events and error messages and forward these messages to users and/or write the events to log files on a remote UNIX host system.
The SAN switch can be configured to send error log messages to a UNIX host system that supports syslogd. This host system can be configured to receive error and event messages from the switch and store them in files on the computer hard drive. This enables the storage of switch error log messages on a host system and overcomes the size limitations of the internal log buffers on the SAN switch.
The host system can be running UNIX, Linux, or any other operating system, as long as it supports standard syslogd functionality. The Core switch or 2 Gb SAN switch do not assume any particular operating system to be running on the host system. The only requirement is that the host system must support standard syslogd to receive error log messages from the StorageWorks Core switch or StorageWorks 2 Gb SAN switch.
16 Diagnostic and System Error Messages Version 3.1.x Reference Guide
Port Logs
Introduction to System Error Messages
For information on configuring the syslogd functionality, refer to the HP StorageWorks Fabric OS Procedures Guide.
The Fabric OS maintains an internal log of all port activity. Each switch or logical switch maintains a log file for each port. Port Logs are circular log files that can save up to 8000 entries per logical switch. When the log is full, new log entries overwrite the oldest entries. Port Logs capture switch-to-device, device-to-switch, some deviceA-to-deviceB, and control information. Port Logs are not persistent and are lost over power cycles and reboots.
Use the portlogshow command to display the Port Logs for a particular port. Refer to the HP StorageWorks Fabric OS Procedures Guide for information on interpreting the output from the portlogdump command.
Note: The Port Log functionality is completely separate from the System Error Log
functionality. Typically, Port Logs are used to troubleshoot connection of devices.
s
System Console
The system console displays messages through the serial port. If you telnet into the Ethernet port, you will not receive console messages. The system console displays both system error messages and panic trace messages. These messages are mirrored only to the system console and are always saved in one of the system logs.
View or Configure System Logs
Tabl e 3 lists commands that are used to view or configure the error logs.
Table 3: Commands to View or Configure System Logs
Command Description
agtcfgdefault Reset the SNMP recipients to default values. agtcfgset Configure the SNMP recipients. agtcfgshow Display the current configuration of the SNMP recipients. errclear Clear the error log.
17Diagnostic and System Error Messages Version 3.1.x Reference Guide
Introduction to System Error Messages
Table 3: Commands to View or Configure System Logs (Continued)
Command Description
errdump Display the entire error log with no page breaks. errshow Display the entire error log with page breaks. memshow Display the current memory usage of the switch. poterrshow Display the port error summary. portflagsshow Display the port status bitmaps for all ports in a switch. portlogclear Clear the Port Log. If the Port Log is disabled, this
portlogdisable Disable the Port Log facility. portlogdump Display the Port Log without page breaks. portlogdumpport Display the Port Log of specified port without page breaks. portloginshow Display port logins. portlogpdisc Set or clear the debug pdisc_flag.
command enables it.
portlogreset Enable the Port Log facility. portlogresize Resize the Port Log to the specified number of entries. portlogshow Display the Port Log with page breaks. portlogshowport Display the Port Log of the specified port with page
breaks.
setdbg Set the level of debug messages reported by a particular
module.
seterrlvl Set the level of errors reported by a particular module. setverbose Set the verbose level of a particular module within the
Fabric OS.
supportshow Execute a list of diagnostic and error display commands.
The output is used by technical support to diagnose and correct problems with the switch. The output from this command can be very long.
syslogdipadd Add an IP address as a recipient of event or error
messages.
syslogdipremove Remove an IP address as a recipient of event or error
messages.
syslogdipshow View the currently configured IP addresses that are
recipients of event or error messages.
18 Diagnostic and System Error Messages Version 3.1.x Reference Guide
Introduction to System Error Messages
Reading a System Error Message
This section explains how to read system error messages. Typically, system error messages are generated by the various modules in the Fabric OS. They are dumped in the System Error Log and, depending on severity, may be saved to memory or to flash memory.
Viewing System Error Messages from Advanced Web Tools
To view the System Error Log for a switch from Advanced Web Tools:
1. Launch Advanced Web Tools.
2. Select the desired switch from the Fabric Tree. The Switch View appears.
3. Select the Switch Events button from the Switch View. A Switch Events Report appears.
4. View the switch events and messages.
Displaying the Error Log without Page Breaks
To display the Switch Error Log without page breaks:
1. Log in to the switch as the admin user.
2. Enter the errdump command at the command line. An error log, similar to that shown in Figure 1, displays.
19Diagnostic and System Error Messages Version 3.1.x Reference Guide
Introduction to System Error Messages
switch:admin> errdump
Error 04
-------­0x76 (fabos): Mar 25 08:26:44 (1) Switch: 1, Info TRACK-LOGIN, 4, Successful login
Error 03
-------­0x576 (fabos): Mar 24 16:01L44 (12) Switch: 1, info TRACK-CONFIG_CHANGE, 4, Config file change from
task:ZNIPC
Error 02
-------­0x2f0 (fabos): Mar 24 15:07:01 Switch: 1, Warning FW-STATUS_SWITCH status changed from
HEALTHY/OK to Marginal/Warning
Error 01
-------­0x271 (fabos): mar 24 15:04:06 Switch: 1, Info EM-BOOT, 4, restart reason: Failover switch:admin>
Figure 1: Error log without page breaks
Displaying the Error Log with Page Breaks
To display the error log with page breaks:
1. Log in to the switch as the admin user.
2. Enter the errclear command to clear the System Error Log. An error log, similar to that shown in Figure 2, displays.
20 Diagnostic and System Error Messages Version 3.1.x Reference Guide
switch:admin> errshow
Error 497
-------­0x4a5 (fabos): Oct 03 04:40:14 Switch: 0, Info TRACK-LOGIN, 4, Successful login . . . Type <CR> to continue, Q<CR> to stop: q
Figure 2: Error log with page breaks
Clearing the Switch Error Log
To clear the error log for a particular switch:
1. Log in to the switch as the admin user.
Introduction to System Error Messages
2. Enter the errclear command to clear the System Error Log.
Sample Error Log Message
Figure 3 shows a typical message from the error log.
Error 1001
-------­0x253 (fabos): Nov 03 14:11:53 Switch: 1, Error EM-CP_ERR, 2, CP in slot 5 set to faulty because
of CP ERROR
Figure 3: Sample error log message
The fields in this error message are explained in Table 4.
21Diagnostic and System Error Messages Version 3.1.x Reference Guide
Introduction to System Error Messages
Table 4: Error Message Field Description
Example Variable Name Description
Error 1001 Error Log buffer
number
Nov 03 14:11:53 Date and time The date and time the error message occurred. Switch: 1 Switch: <number> The logical switch that was affected (
Error Severity level The severity of the message as Panic, Critical,
EM-CP_ERR Error module - error
code
2 Severity level The severity of the error as a number:
CP in slot 5 set to faulty because of CP ERROR
Error description Error-specific data, such as the reason for the
Displays a rotating number that describes the position of this error message in the buffer. This number is not permanently affiliated with the error itself and should not be used when contacting Technical Support.
number
values are 0 and 1).
Error, Warning, Informational, or Debug. The name of the module that generated the error
and the code name for the error.
0 = Panic 1 = Critical 2 = Error 3 = Warning 4 = Informational 5 = Debug
error.
Responding to a System Error Message
This section shows how to respond to system error messages.
Looking Up an Error Message
Chapter 2 lists error messages alphabetically by module. To find a specific
message, either scroll through the list or activate the link directly to the message from one of the lists in Appendix A.
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Chapter 2 provides the following information for each message:
Message text
Firmware module that generated the error
Module and code name for the error
Probable cause
Recommended action
Severity level
Gathering Information About the Problem
The following are recommended actions for troubleshooting a system error message. Note that all of the information collected here should be provided to Technical Support if you require troubleshooting assistance.
Run supportshow and pdshow and save the output.
Document the sequence of events leading up to the problem:
Introduction to System Error Messages
— What actions did you take before the problem occurred? — Is the problem repeatable? — What configuration is required to produce the problem?
Answer the following questions:
— Did a failover occur? — Was security enabled? — Was POST enabled? — Are Serial Port (Console) Logs available? — Which CP was master? — What was the last change made?
23Diagnostic and System Error Messages Version 3.1.x Reference Guide
Introduction to System Error Messages
Common Responses
The following are common responses to system error messages:
Run supportshow and pdshow and provide the output to Technical
Support.
Gather logs.
Watch for reoccurrence.
Reinstall firmware.
Reboot the machine.
Revert to previous firmware version.
Call support.
24 Diagnostic and System Error Messages Version 3.1.x Reference Guide
System Error Messages
This chapter contains all of the System Error Messages in alphabetical order. To find a specific message, you can either scroll through the list or activate the link directly to the message from one of the lists in Appendix A.
This chapter provides information on the following message types:
AS_ System Error Messages on page 26 Bloom_System Error Messages on page 27 ERRLOG_System Error Messages on page 31 FABRIC_System Error Messages on page 34 FCIU_System Error Messages on page 38 FCP_System Error Messages on page 40 FCPH_System Error Messages on page 41 FLOOD_System Error Messages on page 44
2
FSPF_System Error Messages on page 46 HLO_System Error Messages on page 50 LSDB_System Error Messages on page 53 MCAST_System Error Messages on page 55 MPATH_System Error Messages on page 57 MQ_System Error Messages on page 59 MS_System Error Messages on page 65 NBFSM_System Error Messages on page 73 PS_System Error Messages on page 75 RA PID_System Error Messages on page 77 RCS_System Error Messages on page 78 RTWR_System Error Messages on page 81
25Diagnostic and System Error Messages Version 3.1.x Reference Guide
System Error Messages
SEC_System Error Messages on page 85 SECLIB_System Error Messages on page 91 SLAP_System Error Messages on page 100 SWITCH_System Error Messages on page 103 TRACK_System Error Messages on page 104 TS_System Error Messages on page 109 UCAST_System Error Messages on page 112 UPATH_System Error Messages on page 113 ZONE_System Error Messages on page 114
AS_ System Error Messages
Alias Server provides a multi-casting capability; a single frame can be delivered to multiple ports. The user defines a group of ports identified by the Alias ID and delivers a frame to that group using the Alias ID. The Alias Server daemon tracks the Alias ID.
AS-CTMALLOC
Message
<switch number> Error AS-CTMALLOC, 2, <variable> : ctMalloc for <number of bytes> bytes failed <variable>
Explanation
Memory allocation failure. Fabric OS error.
Recommended Action
Copy the name of the error (AS-CTMALLOC) and then call Technical Support.
Severity
Error
26 Diagnostic and System Error Messages Version 3.1.x Reference Guide
Bloom_System Error Messages
Bloom_System Error Messages
BLOOM is the name of the current ASIC chip. BLOOM error messages come from the BLOOM ASIC driver for this chip.
BLOOM-BAD_ID
Message
<switch number> Warning BLOOM-BAD_ID, 3, <port number> IU in <message string> has bad ID (S_ID = <SID number>, D_ID = <DID number>)
Explanation
A bad source ID or destination ID was reported on the specified slot and port number.
Recommended Action
Run portlogdisable and supportshow (in order) to capture debug information and then contact Technical Support. Technical Support may also ask for additional debug information from POST and systemtest.
Severity
Warn ing
BLOOM-BUF_RECLAIMED
Message
<switch number> Info BLOOM-BUF_RECLAIMED, 4, <port number>
Explanation
If the specified port was previously disabled because no buffer was available, the port is now enabled because a buffer has been made available in the same quad.
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System Error Messages
Recommended Action
No action required.
Severity
Informational
BLOOM-MINI_BUFFER
Message
<switch number> Warning BLOOM-MINI_BUFFER, 3, <quad number>
Explanation
Two or more bad hardware buffers are reported from the specified quad.
Recommended Action
Run portlogdisable and supportshow (in order) to capture debug information and then contact Technical Support. Technical Support may also ask for additional debug information from POST and systemtest.
Severity
Warn ing
BLOOM-NO_BUFFERS
Message
<switch number> Warning BLOOM-NO_BUFFERS, 3, <port number>
Explanation
The specified port was disabled due to lack of available buffers. This usually happens when one or more ports in the same quad are configured as long distance.
28 Diagnostic and System Error Messages Version 3.1.x Reference Guide
Bloom_System Error Messages
Recommended Action
Disable one or more other ports in the same quad to enable the specified slot and port
Severity
Warn ing
BLOOM-RAMINIT_TO
Message
<switch number> Critical BLOOM-RAMINIT_TO, 1, <port number> <port index> failed to init RAM @ <offset>, busy status = <busy index>
Explanation
RAM initialization cannot be completed within the expected time for the specified port number.
Recommended Action
Copy the error message information, run portlogdisable and supportshow (in order) to capture debug information and then contact
Technical Support. Technical Support may also ask for additional debug information from POST and systemtest.
Severity
Critical
BLOOM-STUCK_WAIT
Message
<switch number> Panic BLOOM-EXCESSIVE_BUSY_MINI, 0, <port number> <Loop status> <TX-from-RX status> busy <busy buffer value> <message string>
Explanation
One of the following situations occurred when the port was busy transitioning to the next state on the specified slot and port:
29Diagnostic and System Error Messages Version 3.1.x Reference Guide
System Error Messages
<waiting for OPEN state>
Explanation: The specified port could not transition to the OPEN state.
<waiting for CLOSE state>
Explanation: The specified port could not transition to the CLOSE state.
<init stuck at bloomLPC waiting for OPEN state>
Explanation: The specified port could not transition to the OPEN state when executing the Loop Port Control (LPC) command.
Recommended Action
Copy the error message information, run portlogdisable and supportshow (in order) to capture debug information and then contact
Technical Support. Technical Support may also ask for additional debug information from POST and systemtest.
Severity
Panic
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