HP STORAGEWORKS 70 User Manual
HP StorageWorks 70 Modular Smart Array
Enclosure
user guide
Part number: 434893–002
irst edition: February 2007
F
Legal and notice information
© Copyright 2007 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. H P shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Contents
Aboutthisguide .......................... 7
Intendedaudience...................................... 7
Documentconventionsandsymbols .............................. 7
HPtechnicalsupport..................................... 8
Customerselfrepair ..................................... 8
Productwarranties...................................... 8
Subscriptionservice ..................................... 8
HPwebsites......................................... 8
Documentationfeedback ................................... 9
1Identifyingthecomponents..................... 11
Frontpanelcomponents ................................... 11
FrontpanelLEDs....................................... 11
Rearpanelcomponents................................... 12
RearpanelLEDsandbuttons ................................ 13
Harddrivebaynumbers .................................. 14
HarddriveLEDs...................................... 14
HarddriveLEDcombinations ................................ 14
7-segmentdisplayboard .................................. 15
2Poweringupandpoweringdowntheenclosure ............ 17
Poweringup ....................................... 17
Poweringdown ...................................... 17
3Settinguptheenclosure ..................... 19
Environmentalrequirements ................................. 19
Space and airflowrequirements ............................. 19
Rackplanningresources ................................ 20
Temperaturerequirements................................ 20
Powerrequirements .................................. 20
Electricalgroundingrequirements ............................ 21
Rackwarnings ...................................... 21
Shippingcontents ..................................... 21
Rackmountinghardwarekitcontents............................. 22
Convertingrailsforround-holeracks ............................. 22
Installingtheenclosureintotherack ............................. 23
Installinghardwareoptions ................................. 24
Installingservers...................................... 24
Choosing a configuration.................................. 24
Single-enclosure configuration.............................. 25
Cascading (1+1) configuration.............................. 25
Cablingtheenclosure ................................... 26
SAScablingguidelines................................. 26
Supportedcables ................................... 26
Powercords...................................... 26
Updating firmware..................................... 27
4 Installing hard drives ....................... 29
user guide
3
Harddriveoptions..................................... 29
Harddriveguidelines ................................. 29
Installingaharddrive ................................. 29
5Configuringtheenclosure ..................... 31
Configurationtools..................................... 31
Array ConfigurationUtility ............................... 31
Option ROM ConfigurationforArrays .......................... 31
SmartComponentsforROMFlash ............................ 31
Managementtools..................................... 32
HPSystemsInsightManager .............................. 32
ManagementAgents.................................. 32
Diagnostictools...................................... 32
IntegratedManagementLog............................... 32
ArrayDiagnosticUtility................................. 33
Remotesupportandanalysistools .............................. 33
OpenServicesEventManager.............................. 33
Keepingthesystemcurrent ................................. 33
Change control and proactive notification......................... 33
Naturallanguagesearchassistant ............................ 33
CarePack ...................................... 33
6 Troubleshooting . . ....................... 35
Whentheenclosuredoesnotstart .............................. 35
Diagnosticsteps...................................... 35
Arethepowersupply/fanmoduleLEDsgreen? ...................... 35
IsthesystempowerLEDgreen? ............................. 36
Recognizingharddrivefailure................................ 36
Effectsofaharddrivefailure .............................. 36
Compromisedfaulttolerance .............................. 37
Recoveringfromcompromisedfaulttolerance ....................... 37
Factorstoconsiderbeforereplacingharddrives ........................ 37
Automaticdatarecovery(rebuild) .............................. 38
Timerequiredforarebuild ............................... 38
Failureofanotherdriveduringrebuild .......................... 38
DrivefailureinaNetWareenvironment............................ 39
Faileddrivesorinterimrecoverymode .......................... 39
Handlingharddrivefailures............................... 39
ARegulatorycompliancenotices ................... 41
Regulatory compliance identificationnumbers ......................... 41
FederalCommunicationsCommissionnotice.......................... 41
FCCratinglabel.................................... 41
ClassAequipment................................... 41
ClassBequipment................................... 41
Declaration of conformity for products marked with the FCC logo, United States only . . . . . . . . . 42
Modifications....................................... 42
Cables.......................................... 42
Canadiannotice(AvisCanadien) .............................. 42
EuropeanUnionregulatorynotice .............................. 42
DisposalofwasteequipmentbyusersinprivatehouseholdsintheEuropeanUnion ......... 44
Japanesenotice...................................... 44
BSMInotice........................................ 44
Koreannotice....................................... 44
PowercordstatementforJapan ............................... 45
B Electrostatic discharge ...................... 47
4
Preventingelectrostaticdischarge............................... 47
Groundingmethodstopreventelectrostaticdischarge...................... 47
CSpecifications ......................... 49
Environmental specifications................................. 49
Storage enclosure specifications ............................... 49
AcronymsandAbbreviations ..................... 51
Index .............................. 53
user guide
5
Tables
1 ..Documentconventions............................... 7
2
..LEDFailure/FaultAlerts ............................. 15
6
About this guide
This guide provides information about the HP StorageWorks 70 Modular Smart Array Enclosure.
Intended audi
This guide is intended for use by system administrators and technicians who are experienced with the
following:
• SAN management
• Network admin
• Network installation
ence
istration
Document conventions and symbols
Table 1 Document conventions
Convention
Blue text: Table 1
Blue, underlined text: http://www.hp.com
Bold text
Italic text Text emphasis
Monospa
Monospace, italic text
Monospace, bold text
ce text
Element
Cross-reference links and e-mail addresses
website add
• Keys that are pressed
• Text typed into a GUI element, such as a box
• GUI elements that are clicked or selected, such as
menu and list items, buttons, tabs, and check boxes
• File and
• System
• Code
• Comma
• Code variables
• Command variables
Emphasized monospace text
resses
directory names
output
nds, their arguments, and argument values
WARNIN G!
Indicates that failure to follow directions could result in bodily harm or death.
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
RTANT:
IMPO
ides clarifying information or specific instructions.
Prov
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7
NOTE:
Provides additional information.
TIP:
Provides helpful hints and shortcuts.
HP technical support
For worldwide technical support information, see the HP support website: http://www.hp.com/support.
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part
needs replac
parts do not
accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website: h
ing, HP ships the part directly to you so that you can install it at your convenience. Some
qualify for CSR. Your HP-authorized service provider will determine whether a repair can be
tp://www.hp.com/go/selfrepair.
t
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website:
h
ttp://www.hp.com/go/storagewarranty.
Subscript
ion service
HP recomme
h
ttp://w
After reg
firmware u
ww.hp.com/go/e-updates.
istering, you will receive e-mail notification of product enhancements, new driver versions,
pdates, and other product resources.
nds that you register your product at the Subscriber’s Choice for Business website:
HP websites
For additional information, see the following HP websites:
ttp://www.hp.com
•h
•http://www.hp.com/go/storage
•http://www.hp.com/service_locator
•http://www.hp.com/support/manuals
•http://www.hp.com/support/downloads
8
About this guide
Documentation feedback
HP welcomes your
To make comments and suggestions about product documentation, please send a message to
storagedocs.feedback@hp.com. All submissions become the property of HP.
feedback.
user guide
9
10
About this guide
1 Identifying the components
Front panel components
Item
1
2
Description
Hard drive b
FrontunitID(UID)module
Front panel LEDs
1
ays
2
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Item
1
2
3
iption
Descr
Heartbeat LED
Fault LED Amber = Fault condition
tton/LED
UID bu
s
Statu
Green = System activity
Off=Nosystemactivity
Off=Nofaultcondition
Identified
Blue =
ashing = Active remote management
Blue fl
Off = No active remote management
15460
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Rear panel comp
onents
15461
Item
1
2
3
4
5
6
7Futureuse
8
9
Description
Power supply 1
Fan module 1
7-segment display board
SAS in connector
SAS out connector
I/O module
Fan module 2
Power supp
ly 2
12
Identifying the components
Rear panel LEDs
and buttons
15462
Item
1
2
3
4
5
6
7
Description Status
I/O module LED
UID button/LED Blue = Identified
Heartbeat LED
Fan module LED Green = Normal operation
System faul
Power On/Standby
button/system power
LED
Power supply LED
tLED
Green = System activity
Amber = Fault
Off=Nosystemactivity
Blue flashing = Active remote ma nagement
Off=Noacti
Green = System activity
Amber = Fault
Off=Nosystemactivity
Amber = Fault condition
Off=Fanunseatedformconnectororfailed
Amber = Fault condition
Off=Nofaultcondition
Green = On
Amber = Standby (power present)
Off=Off
Green = Power turned on and power supply functioning properly
Amber = Standby (auxiliary power present)
Blinking amber = Power to this power supply not present
Off = One or more of the following conditions exists:
• A/C power unavailable
• Power supply failed
• Power supply exceeded current limit
ve remote management
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Hard drive bay n
umbers
1
2
3
4
5
Hard drive LEDs
Item
1
2
Description
Fault/UID LED (amber/blue)
Online/activity LED (green)
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
15463
1
2
15464
Hard dri
NOTE:
Predictive failure alerts can occur only when the enclosure is connected to a Smart Array controller.
ve LED combinations
14
Identifying the components
Table 2 LED Failure/Fault Alerts
Online/activity LED (green) Fault/UID LED (amber/blue)
On,off,orflashing
On,off,orflashing
On
On
Flashing regularly (1 Hz)
Flashing regularly (1 Hz)
Alternating amber and blue
Steadily blue The drive is operating normally,
er, flashing regularly (1 Hz)
Amb
Off
Amber, flashing regularly (1 Hz)
Off
Interpretation
The drive has failed, or a predictive
failure alert has been received for
this drive; it also has been selected
by a management application.
and it has been selected by a
management application.
edictive failure alert has been
Apr
ceived for this drive. Replace the
re
ive as soon as possible.
dr
The drive is online, but it is not
currently active.
Do not remove the drive. Removing
a drive may terminate the current
operation and cause data loss.
The drive is part of an array that
is undergoing capacity expansion
orastripesizemigration,buta
predictive failure alert has been
received for this drive. To minimize
the risk of data loss, do not replace
the drive until th e expansion or
migration is complete.
Do not remove the drive.
Removing a drive may terminate
the current operation and cause
data loss. The drive is rebuilding,
or it is part of an array that is
undergoing capacity expansion or
astripesizemigration.
Flashing irregularly
Flashing irregularly
Off
Off Amber, flashing regularly ( 1 Hz) A predictive failure alert has been
Off Off The drive is offline, a spare, or not
7-segment display board
The 7-segment display board allows you to identify the following:
• The port on the host controller to which the MSA70 is connected. There are two external ports on
the host controller; each port allows you to connect up to two MSA70s to the controller. Because
Amber, flashing regularly (1 Hz)
Off
Steadily amber
The drive is active, but a predictive
failure alert has been received for
this drive. Replace the drive as
soon as possible.
The drive is active, and it is
operating normally.
A critical fault condition has been
identified for this d rive, and the
controller has placed it offl ine.
Replace the drive as soon as
possible.
received for this drive. Replace the
drive as soon as possible.
configured as part of an array.
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one additional MSA70 can be attached to each of the MSA70s, a total of four MSA70s can be
connected to the host controller. See Cascading (1+1) configuration.
• The box ID number assigned to the MSA70 based on how it is connected to the host controller.
If there are multiple MSA70s attached to the controller, the box ID num ber identifies the order
in which they are attached.
When the MSA70 is connected to the host controller, the controller automatically assigns the port and
box ID numbers to the enclosure. The following table shows MSA70 enclosures and their associated
port and box ID assignments:
Storage Enclosure
MSA70 enclosure 1
MSA70 enclosure 2
MSA70 enclo
MSA70 enclosure 4
sure 3
Port Box ID
P1 B1
P1
P2 B3
P2
B2
B4
To view the port to which the MSA70 is connected, press the up arrow button on the 7-segment display
board. To view the box ID number, press the down button.
15487
You can also view the port and box ID numbers within Array Configuration Utility (ACU), HP Systems
Insight Manager (HP SIM), and Array Diagnostic Utility (ADU).
16
Identifying the components
2 Powering up and powering down
the enclosure
IMPORTANT:
Before installing this product, read the
Powering up
Observe the following guidelines before p owering up the enclosure:
• Install all components of the enclosure.
• Install hard drives in the enclosure so the connected host controller can identify and configure
them at powerup.
• Always power up the enclosure first, and then the server. This ensures that the servers, during
their d iscovery, see the enclosure as an operational device. If you do not power up the enclosure
before powering up the servers, you will need to power down the servers, ensure that the
enclosure is powered up, and then power back up the servers.
To power up the enclosure:
1. Complete server hardware installation and cabling. See the server documentation.
2. Connect the SAS cables and power cords to the enclosure. See Choosing a configuration.
Important Safety Information
document provided.
3. Press and hold the Power On/Standby button. Wait and observe the system power LED and fan
modules. When the enclosure powers up, the system power LED illuminates solid green and the
fans spin to a high speed, and then spin down to a low speed.
4. Power up the servers. See the server documentation.
Powering down
CAUTION:
Be sure that the server is the first unit to be powered down and the last to be powered back up. Taking
this precaution ensures that the system does not erroneously mark the drives as failed when the server is
powered up.
IMPORTANT:
If installing a hot-plug device, it is not necessary to power down the enclosure.
To power down the enclosure:
1. Power down any attached servers. See the server documentation.
2. Press the Power On/Standby button on the enclosure. Wait for the system power LED to change
from green to amber.
3. Disconnect the power cords.
The system is now without power.
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