HP Storage Essentials DB Viewer Release Notes

HP Storage Essentials SRM Report Optimizer

Release Notes

Software Version: 6.0.0
Release notes generated: September 26, 2008

This document provides release note information for SRM Report Optimizer version 6.0.0. It
contains important information not included in the manuals or in the online help.

• In This Version on page 1

• Documentation Updates on page 1

• Documentation Updates for Business Objects Enterprise XI on page 1

• Installation Notes on page 2

• Software and Hardware Requirements on page 2

• SRM Report Optimizer Documentation on page 2

• Accessing Future Product Updates on page 3

• About the Internal Tracking Numbers on page 3

• Installing the Software on page 3

• Known Issues on page 3

• Support on page 9

• Legal Notices on page 11

In This Version

This is the first release of SRM Report Optimizer.

Documentation Updates

The first page of this release notes document contains the following identifying information:

• Version number, which indicates the software version.

• Publish date, which changes each time the document is updated.
To check for recent updates or to verify that you are using the most recent edition, visit the

following URL:

http://support.openview.hp.com/selfsolve/manuals

It is very important you visit this URL for the latest documentation for SRM Report Optimizer,
especially in regards to the contexts.pdf document. The version of context.pdf on the web has the
latest information in regards to building your reports.

Documentation Updates for Business Objects Enterprise XI

SRM Report Optimizer is integrated with BusinessObjects Enterprise XI. See the following URL
for the latest documentation for Business Objects Enterprise XI:

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http://www.businessobjects.com/

Installation Notes

Installation requirements, as well as instructions for installing SRM Report Optimizer, are
documented in the Installation Guide for SRM Report Optimizer provided in Adobe Acrobat (.pdf)
format. The document file is included on the product's DVD media as:

Custom Docs/installation.pdf

Software and Hardware Requirements

SRM Report Optimizer is only supported with HP Storage Essentials SRM version 6.0.2 or 6.0.3.
You can determine if you are running Storage Essentials 6.0 with a service pack by looking at the

build number in Help > About in Storage Essentials. If a service pack is installed, the number
after the second dot will be a number greater than zero. For example, build number 6.0.2.54
means that Service Pack 2 is installed.

For installation requirements, refer to the SRM Report Optimizer Installation Guide, which can
be found in the Custom Docs directory on the HP Storage Essentials SRM Report Optimizer
DVD.

SRM Report Optimizer Documentation

The following documentation can be found in the Custom Docs directory on the HP Storage
Essentials SRM Report Optimizer DVD:

• Installation Guide: Provides installation steps and configuration instructions.

• Quick Start Guide: Provides a basic overview of several common SRM Report Optimizer
tasks and provides references to other documents for more detailed information. This guide
should be the first document you refer to after installing and configuring the product.

• Administrator’s Guide: Provides information and procedures covering a wide range of
administrative tasks. Procedures are provided for common tasks. Conceptual information and
technical details are provided for all advanced topics.

• Deployment and Configuration Guide: Provides information and procedures for
deploying SRM Report Optimizer. Describes advanced configuration topics that aren’t
included in the installation guide. Procedures are provided for common tasks. Conceptual
information and technical details are provided for all advanced topics.

• InfoView User’s Guide: Provides information about using InfoView, the corporate business
intelligence portal. This guide shows you how to view, schedule, and organize reports over the
web using InfoView. It also describes the different report viewers and shows you how to
publish reports to the system.

• Performing On-Report Analysis with Web Intelligence: Provides information about
viewing, analyzing, and enhancing Web Intelligence reports interactively on the web. This
guide includes information on filtering and sorting report data, adding calculations, and
modifying the formatting and data content of reports (all without needing to launch a Web
Intelligence report panel).

• Building Reports Using the Web Intelligence Java Report Panel: Provides information
about using the Web Intelligence Java Report Panel for reporting and analysis. This guide
includes detailed explanations of power features, such as including advanced filters and
formulas.

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• Contexts Guide: Provides information about the contexts that are defined in the product.
Contexts show the relationships between objects in a report.

Accessing Future Product Updates

HP strongly recommends that customers sign up online using the Subscriber's choice website:

http://www.hp.com/go/e-updates

Subscribing to this service provides you with e-mail updates on the latest product enhancements,
newest versions of drivers and firmware and documentation updates as well as instant access to
numerous other product resources.

After signing up, you can quickly locate your products by selecting Business support and then
Storage under Product Category.

About the Internal Tracking Numbers

Some of the headings provide internal tracking numbers that are enclosed in parentheses and
contain prefixes, such as IEV. These internal tracking numbers are used to track the issue within
Hewlett-Packard and may be used for reference.

Installing the Software

Please refer to the Installation Guide for SRM Report Optimizer provided on the HP Storage
Essentials SRM Report Optimizer DVD.

Known Issues

This section provides information about issues that have been found in SRM Report Optimizer.

Uninstalling SRM Report Optimizer does not remove all folders (IEV-26840)

The uninstaller for SRM Report Optimizer does not remove files and folders that were modified
or created after the installation, such as the jre folder and the
“Uninstall_HPSRMReportOptimizer" folder. You can safely leave the files and folders that were
not removed by the uninstaller or you can manually remove them.

The installation log file does not include time stamps (IEV-26807)

The installation log file (Install_HPSRMReportOptimizer_<build number>.log) does not
include time stamps.

Blank pages in the "on_report_analysis.pdf" file (IEV-26873)

The documentation team is aware of the blank pages in the “on_report_analysis.pdf" file.

Report Pack does not have any standard clustered hosts/application reports available in Storage Essentials (IEV-26726)

The Report Pack does not have canned reports pertaining to clustered hosts/applications.

Report Pack: The Prompt window has a number of usability issues (IEV-25806, IEV-25805, IEV-25804, IEV-25807 and IEV-25590)

When some of the standard reports run, a Prompt window appears. This Prompt window is
missing some field labels, and the Help button does not work correctly.

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“Windows DEP (Data Execution Prevention) can occasionally close WebIntelligence Report Server" message (IEV-27121)

You can safely ignore the following message: Windows DEP (Data Execution Prevention) can

occasionally close WebIntelligence Report Server.

Use the tnsnames.ora_template file instead of editing the tnsnames.ora file directly (IEV-27093)

When configuring the Oracle 10g client, use the tnsnames.ora_template file as a template
instead of directly editing the tnsnames.ora file. The tnsnames.ora_template file can be
found on the root directory of the DVD. The tnsnames.ora_template file contains instruction
on how to correctly edit the tnsnames.ora file. If you make a mistake in editing the
tnsnames.ora file, the SRM Report Optimizer Universe may not be able to connect to the
Storage Essentials database.

Issues with the Universe

This section describes issues with the Universe.

“#MULTIVALUES” message displayed for Home Directory attributes (IEV-27120)

If a report is designed using the objects from the “Home Directory Details” class that is under
the “File Server”->”Users” class and the file servers have more than one home directory on the
same volume, the “#MULTIVALUES” message is displayed for the following home directory
attributes:

• directory size

• total number of files

• total number of subdirectories

Clustered application instances are not shown under Chargeback by Application objects (IEV-27046)

Clustered application instances are not shown when a report is designed using objects from
the "chargeback by application" class that is under the “Chargeback” class.

Descriptions are missing for most classes/objects (IEV-25412)

Most of the classes/objects do not have proper descriptions/definitions.

The elements listed as other on the management server are missing in SRM Report Optimizer (IEV-26628)

Events reported under the element type "OTHER" in Storage Essentials are not visible from
the Universe. There are no reports based on events, hence the Report Pack is not affected.

When generating event-based reports, Storage Essentials events reported under "ELEMENT
TYPE = OTHER" are not visible through SRM Report Optimizer.

Host cluster related objects are not linked to objects at the host level (IEV-26684)

Use the "Cluster Member" object from the "Host" class for cluster-related reports. Objects
under "Host Cluster Members" cannot relate to objects outsides its class.

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