HP Storage Essentials DB Viewer, Storage Essentials Standard Edition SRM Installation Manual

HP Storage Essentials SRM 6.0 Installation Guide

for Enterprise Edition and Standard Edition SRM Software

Second edition: April 2008

Legal and notice information

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HP Storage Essentials SRM 6.0 Installation Guide

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxiii

Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

Document conventions and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

HP technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv

HP-authorized reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv

Helpful web sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv

Contents

1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Supported Platforms for Installing HP Storage Essentials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Roadmap for Installation and Initial Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About this Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Storage Management Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Key Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Web Browser Configuration Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2 Installing the Management Server on Microsoft Windows. . . . . . . . . . . . . . . . . . . 7

Important Information About Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Keep in Mind the Following . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installation/Upgrade Process is Now Automated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Pre-installation Checklist

(Installations and Upgrades). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installation and Upgrade Requirements

(Cannot Proceed with Install/Upgrade if

Not Met) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Overview of the Verify System Requirements Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

How to Install Microsoft SNMP and SNMP Trap Services. . . . . . . . . . . . . . . . . . . . . . . . . 12

How to turn off Internet Information Services (IIS) and

Third–Party Web servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

How to Verify that Microsoft Access Data Components

(MDAC) 2.7 Service Pack 1 or Later is Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

How to Verify Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Be Sure to Install a Supported Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

About the New Storage Essentials for Windows Installation Options . . . . . . . . . . . . . . . . . . . 14

Storage Essentials Installation Wizard Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing Storage Essentials and HP Systems Insight Manager for Windows on Separate Servers . . 17

Step 1 – Read the Support Matrix and Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Step 2 – (Required for Separate Server Installations Only)

HP Storage Essentials SRM 6.0 Installation Guide iii

Manually Install HP Systems Insight Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Step 3 – Install Storage Essentials on the Storage Essentials Server . . . . . . . . . . . . . . . . . . 19

Step 4 – Verify that HP SIM is Running on the Remote Server . . . . . . . . . . . . . . . . . . . . . . 24

Step 5 – Complete the Storage Essentials Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Step 6 – Configure Browser Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Step 7 – Browse to the HP SIM Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Step 8 – Obtain and Apply a Storage Essentials License Key Before Setting Up Discovery on HP

SIM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Step 9 – Copy Your CIM Extensions to the HP SIM Server . . . . . . . . . . . . . . . . . . . . . . . . 26

Step 10 – Check for and Install any Required Service Packs

and Hot Fix Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Step 11 – Install Your CIM Extensions and Set Up Discovery . . . . . . . . . . . . . . . . . . . . . . 27

Installing Storage Essentials and HP SIM for Windows on the Same Server . . . . . . . . . . . . . . . . . 27

Step 1 – Read the Support Matrix and Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Step 2 – Log On to the Windows Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Step 3 – Start the Storage Essentials for Windows Installation Wizard . . . . . . . . . . . . . . . 27

Step 4 – Obtain a License Key (Required to Start the Management Server for the First Time) 32

Step 5 – Configure Browser Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Step 6 – Browse to the HP SIM Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Step 7 – Check for Required Service Packs

and Hot Fix Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Step 8 – Install Your CIM Extensions and Set Up Discovery . . . . . . . . . . . . . . . . . . . . . . . 34

If Storage Essentials Fails to Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Installing the Standalone Version of Storage Essentials for Windows. . . . . . . . . . . . . . . . . . . . . . 34

Step 1 – Read the Support Matrix and Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Step 2 – Log On to the Windows Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Step 3 – Start the Storage Essentials for Windows Installation Wizard . . . . . . . . . . . . . . . 35

Step 4 – Obtain a License Key (Required to Start the Management Server for the First Time) 39 Step 5 – Check for Required Service Packs

and Hot Fix Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Step 6 – Install Your CIM Extensions and Set Up Discovery . . . . . . . . . . . . . . . . . . . . . . . 40

Upgrading the Storage Essentials for Windows Management Server (Contact Your Account

Representative Before Upgrading) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Keep in Mind the Following . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Considerations Before Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

About Migrating Brocade Fabric Access API–Managed Switches to SMI-S After Upgrading . . . 42

About Changes to McDATA and Connectrix Switches After Upgrading . . . . . . . . . . . . . . . . . 42

About Resetting Archive Mode After Upgrading

If You Use Automatic RMAN Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

About CIM Extensions and Backup Manager Hosts After Upgrading . . . . . . . . . . . . . . . . . . . 43

Upgrading the Management Server and HP SIM for Windows . . . . . . . . . . . . . . . . . . . . . . . 43

Step 1 – Read the Support Matrix and Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Step 2 – Verify that You are Running Storage Essentials Build 5.1 Service Pack 4 or a Later Build

5.1 Service Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Step 3 – Save Configuration Files for the Global Change Management Business Tool . . . . . 43

Step 4 – Manually Upgrade HP SIM

(Required Only When HP SIM is Running

on a Separate Server) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Step 5 – Manually Export the Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Step 6 – Start the Storage Essentials Upgrade Wizard

and Resolve Any Minimum Requirement Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Step 7 – Customize Database Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Step 8 – Enable RMAN Backup if Desired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Step 9 – Upgrade is Required on the Following

CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Step 10 – Rediscover all Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Steps That Can be Run Anytime After the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Re-add Remote Sites in Global Reporter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Upgrade Your Storage Essentials CLI Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Upgrade Your CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Migrate Your Brocade Switches to SMI-A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Check any McDATA and Connectrix Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configurations Required for Discovering EMC CLARiiON Storage Systems . . . . . . . . . . . . . . . . 53

About Service Account Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Changing the Service Account Credentials for the

HP Systems Insight Manager Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Important Information About Changing the SIM_MANAGER Password . . . . . . . . . . . . . . . . . . . . 54

Removing Storage Essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Considerations when Uninstalling the SIM Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

3 Installing the Management Server on Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Important Information About Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Deployment Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Pre-installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

HP SIM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Pre-requisite RPMs for Oracle on Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Software Dependencies for Storage Essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Verify Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing from a Network Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Step 1 - Install the Oracle Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Before Installing the Oracle Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Installing the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Oracle Critical Patch Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Accessing the Linux Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Step 2 - Install the Management Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Step 3 - Verify that Processes Can Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Step 4 - Install and Configure HP SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Change the SIM_MANAGER Password (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Step 5 - Install the HP SIM Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Considerations when Uninstalling SIM Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Step 6 - Configure SUSE Linux for Use with Business Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Step 7 - Browse to HP SIM Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

HP Storage Essentials SRM 6.0 Installation Guide v

Step 8 - Configure Firefox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Step 9 - Import a Storage Essentials License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Installing the Java Plug-in on Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Configurations Required for Discovering EMC CLARiiON Storage Systems . . . . . . . . . . . . . . . . 89

Removing the Management Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Upgrading the Linux Management Server from Build 5.1 to Build 6.0 (Contact Your Account Representative Before

Upgrading) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Considerations Before You Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Upgrade Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Steps to Upgrade the Management Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Step 1 - Read the Support Matrix and Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Step 2 - Verify that You Are Running Build 5.1

Service Pack 4 or a Later 5.1 Service Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Step 3 - Save Configuration Files for the Global

Change Management Business Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Step 4 - Upgrade HP SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Step 5 - Run the upgradeAppStorManager Script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Step 6 - Run the uninstallOracle9i Script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Step 7 - Install the Oracle 10g Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Step 8 - Upgrade the Management Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Step 9 - Import the Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Step 10 – Upgrade the HP SIM Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Step 11 - Start Management Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Step 12 - Customize Database Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Step 13 - Enable RMAN Backup if Desired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Step 14 - Upgrade Selected CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Step 15 - Rediscover All Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Steps that Can Be Run Anytime after the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Re - Add Remote Sites in Global Reporters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Migrate Your Brocade Switches to SMI-A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

About Migrating Your Brocade Switches to SMI-A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Upgrade Your CLI Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Upgrading Your CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

4 Discovering Switches, Storage

Systems, NAS Devices, and

Tape Libraries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

About Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Scheduling Discovery Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Discovery of SMI-S Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Discovery of Elements in a Storage Area Network (SAN) . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Using WBEM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Choosing Between System and Global Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Discovery Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Testing your SMI-S Providers (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Configuring the Selective Discovery Filter (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Configuring the HP SIM Connector to Pass Devices with the DNS Name (Optional) . . . . . . . . 110

Signing in to HP SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Enabling Product Health Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Discovering the HP Storage Essentials Management Server . . . . . . . . . . . . . . . . . . . . . . . . . 112

Discovering Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Discovering Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Discovering Brocade Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Migrating Brocade API Switches to SMI-S

After Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Discovery Information for Brocade Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Discovering CNT Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Discovery Process for CNT Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Discovering Cisco Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Discovery Information for Cisco Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Discovering Sun StorEdge, QLogic and HP StorageWorks M-Series for p-Class BladeSystems . 123

Discovery Information for Sun StorEdge, QLogic and HP StorageWorks M-Series for p-Class

BladeSystem Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Discovering McDATA and EMC Connectrix Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Discovering McDATA and Connectrix switches with SMI-S . . . . . . . . . . . . . . . . . . . . . . . 126

SMI-S Discovery Information for McDATA and Connectrix Switches . . . . . . . . . . . . . . 127

Discovering McDATA and Connectrix Switches through a Proxy with SWAPI . . . . . . . . . . 127

Discovering McDATA and Connectrix Switches through a Proxy with SNMP . . . . . . . . . . 128

Discovering McDATA and Connectrix Switches through a Direct Connection and SNMP . . 129

Changing the Discovery Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Excluding McDATA and EMC Connectrix Switches from Discovery . . . . . . . . . . . . . . . . . 131

Managing McDATA and EMC Connectrix Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Adding McDATA and EMC Connectrix Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Removing McDATA and EMC Connectrix Switches . . . . . . . . . . . . . . . . . . . . . . . . . 133

Replacing McDATA and EMC Connectrix Switches . . . . . . . . . . . . . . . . . . . . . . . . . 133

Changing the SNMP Trap Listener Port and Community String for Switches Discovered

with SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Discovering Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Discovering 3PAR Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Discovering EMC Solutions Enabler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Excluding EMC Symmetrix Storage Systems from Discovery . . . . . . . . . . . . . . . . . . . . . . 136

Excluding EMC Symmetrix Storage Systems from a Forced Device Manager Refresh. . . . . 137

Discovering EMC CLARiiON Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Discovering LSI Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Discovery Information for LSI Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Discovering HDS Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Discovery Information for HDS Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Excluding HDS Storage Systems from Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Excluding HDS Storage Systems from Force Device Manager Refresh . . . . . . . . . . . . . . . 141

Discovering HP Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Discovering HP StorageWorks MSA Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

HP Storage Essentials SRM 6.0 Installation Guide vii

Discovery Information for an MSA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Discovering HP StorageWorks EVA Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Discovery Information for an EVA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Obtaining SNMP Traps using Command View EVA . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Community String Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Obtaining SNMP traps from Command View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Viewing or Changing the Community String in HP Storage Essentials . . . . . . . . . . . . . 144

Viewing or Changing the Community String in Command View EVA 6.x . . . . . . . . . . 145

Viewing or Changing the Community String in Command View EVA 7.x . . . . . . . . . . 145

Configuring event and host notification in Command View EVA . . . . . . . . . . . . . . . . 145

Discovering HP StorageWorks XP Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Discovering HP XP Arrays by Using Command View XP and SMI-S . . . . . . . . . . . . . . 146

Discovering HP XP Arrays by Using Command View XP Advanced Edition . . . . . . . . . 146

Discovering HP XP Arrays by using the built-in XP Provider . . . . . . . . . . . . . . . . . . . . 146

Discovering IBM Storage Systems or IBM SVCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Discovery Information for IBM Storage Systems/SVCs . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Discovering Sun StorEdge Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Discovering Sun StorEdge 3510 Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Discovery Information for Sun StorEdge 3510 Storage Systems . . . . . . . . . . . . . . . . . 149

Discovering Sun StorEdge 6920 and 6940 Storage Systems . . . . . . . . . . . . . . . . . . . . . 149

Discovering Sun StorEdge 6130 Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Discovering Xiotech Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Discovering NAS Devices and Tape Libraries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Discovering NAS Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Discovering HP NAS Devices on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Discovery Information for HP NAS Devices on Windows . . . . . . . . . . . . . . . . . . . . . 151

Discovering HP NAS Devices on Linux. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Discovery Information for HP NAS Devices on Linux . . . . . . . . . . . . . . . . . . . . . . . . . 151

Discovering NetApp NAS Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Discovery Information for NetApp NAS Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Enabling SSL Communication with a NetApp NAS Device . . . . . . . . . . . . . . . . . . . . 152

Discovering Sun NAS Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Discovering HP and IBM Tape Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

About Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Running Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Stopping Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Other Discovery Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Selective Discovery Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Editing Rules for the Selective Discovery Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Rules for the Inclusive and Exclusive Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

IP Address Formats Allowed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Characters Allowed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Configuring the Selective Discovery Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Discovering a Single Element using the Manual Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Changing Credentials for Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Saving Discovery Settings to a Hosts File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

viii

Importing a Hosts File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Viewing Log Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Viewing the Status of System Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Using Discovery Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Creating Custom Discovery Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Managing Discovery Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Moving Elements Between Discovery Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Method 1: Select Discovery Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Method 2: Edit a Discovered Element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Deleting Discovered Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Removing an Element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Deleting a single element from an access point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Working with Quarantined Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Placing an Element in Quarantine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Removing an Element from Quarantine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Updating the Database with Element Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

5 Managing Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

About the License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Importing a License File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Viewing Cumulative Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Viewing a Specific License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Deleting a License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

License Setup for Array Performance Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Upgrading License from Standard Edition to Enterprise Edition. . . . . . . . . . . . . . . . . . . . . . . . . 179

6 Deploying and Managing CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Remote CIM Extensions Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

About SSH. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Copying the CIM Extensions to the Management Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Creating Default Logins for Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

The CIM Extensions Management Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Launching the CIM Extensions Management Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Adding Remote Hosts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Host Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Importing a Host List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Exporting a Host List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Managing CIM Extensions on Remote Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Configuring CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Status Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

The HP SIM Plug-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Installing the HP SIM Plug-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Using the HP SIM Plug-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Installing the CIM Extension for HP Tru64 UNIX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

About Upgrading Your CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

HP Storage Essentials SRM 6.0 Installation Guide ix

7 Installing the CIM Extension for IBM AIX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

About the CIM Extension for IBM AIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Verifying SNIA HBA API Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Installing the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Setting Up Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Starting the CIM Extension Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

How to Determine if the CIM Extension Is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Configuring CIM Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Changing the Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Adding a New Port Number to Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Configuring the CIM Extension to Listen on a Specific Network Card . . . . . . . . . . . . . . . . . . 196

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Finding the Version of a CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Stopping the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Rolling Over the Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Fulfilling the Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Removing the CIM Extension from AIX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

8 Installing the CIM Extension for SGI ProPack for Linux . . . . . . . . . . . . . . . . . . . 201

About the CIM Extension for SGI ProPack for Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Verifying SNIA HBA API Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Installing the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Starting the CIM Extension Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

How to Determine if the CIM Extension Is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Configuring CIM Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Changing the Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Adding a New Port Number to Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Configuring the CIM Extension to Listen on a Specific Network Card . . . . . . . . . . . . . . . . . . 206

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Stopping the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Rolling Over the Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Removing the CIM Extension from SGI ProPack for Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

9 Installing the CIM Extension for HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

About the CIM Extension for HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Verifying SNIA HBA API Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Installing the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Starting the CIM Extension Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

How to Determine if the CIM Extension Is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Configuring CIM Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Restricting the Users Who Can Discover the Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Changing the Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Adding a New Port Number to Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Configuring the CIM Extension to Listen on a Specific Network Card . . . . . . . . . . . . . . . . . . 213

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Finding the Version of a CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Combining Start Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Stopping the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Rolling Over the Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Fulfilling the Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Removing the CIM Extension from HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

10Installing the CIM Extension for SGI IRIX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

About the CIM Extension for SGI IRIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Verifying SNIA HBA API Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Installing the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Starting the CIM Extension Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

How to Determine if the CIM Extension Is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Configuring CIM Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Changing the Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Adding a New Port Number to Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Configuring the CIM Extension to Listen on a Specific Network Card . . . . . . . . . . . . . . . . . . 222

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Starting the CIM Extension by chkconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Finding the Version of a CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Stopping the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Rolling Over the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Removing the CIM Extension from SGI IRIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

11Installing the CIM Extension for SUSE and Red Hat Linux. . . . . . . . . . . . . . . . . 227

About the CIM Extension for Red Hat

Linux Advanced Server and SUSE Linux. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Verifying SNIA HBA API Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Driver Information for Verifying Emulex SNIA Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Driver Information for Verifying QLogic SNIA Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Installing the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Starting the CIM Extension Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

How to Determine if the CIM Extension Is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Configuring CIM Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Changing the Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Adding a New Port Number to Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Configuring the CIM Extension to Listen on a Specific Network Card . . . . . . . . . . . . . . . . . . 233

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Finding the Version of a CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Stopping the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Rolling Over the Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Removing the CIM Extension from Red Hat or SUSE Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

12Installing the CIM Extension for NonStop . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

About the CIM Extension for NonStop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

HP Storage Essentials SRM 6.0 Installation Guide xi

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

NonStop G06.27 or later Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Network Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Installing the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Verifying SNIA HBA API Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Starting the CIM Extension Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Restricting the Users Who Can Discover the Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Changing the Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Specifying the CIM Extension to Listen on a Specific Network Card . . . . . . . . . . . . . . . . . . . . . 242

Finding the Version of a CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Combining Start Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Finding the Status of the CIM Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Stopping the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Rolling Over the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Increasing the native logging level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Fulfilling the Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Removing the CIM Extension from NonStop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Handling Daylight Savings Time Changes for the NonStop CIM Extension. . . . . . . . . . . . . . . . . 246

13Installing the CIM Extension for OpenVMS . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

About the CIM Extension for OpenVMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Installing the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Installing the CIM Extension on a Standalone Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Installing the CIM Extension on a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Starting the CIM Extension Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

How to Determine if the CIM Extension is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Configuring CIM Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Restricting the Users Who Can Discover the Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Changing the Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Adding a Port Number to Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Configuring the CIM Extension to Listen on a Specific Network Card . . . . . . . . . . . . . . . . . . 255

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Finding the Version of a CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Combining Start Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Modifying the Boot Time Start Script (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Stopping the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Rolling Over the Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Increasing the Native Logging Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Removing the CIM Extension from OpenVMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Uninstalling the OpenVMS CIM Extension on a Standalone Host . . . . . . . . . . . . . . . . . . . . . 258

Uninstalling the OpenVMS CIM Extension on a Cluster Host . . . . . . . . . . . . . . . . . . . . . . . . 259

14Installing the CIM Extension for HP Tru64 UNIX . . . . . . . . . . . . . . . . . . . . . . . 261

About the CIM Extension for Tru64 UNIX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Installing the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

xii

Installing the CIM Extension on a Standalone Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Installing the CIM Extension on a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Verifying SNIA HBA API Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Starting the CIM Extension Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

How to Determine if the CIM Extension Is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Configuring CIM Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Restricting the Users Who Can Discover the Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Changing the Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Adding a New Port Number to Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Configuring the CIM Extension to Listen on a Specific Network Card . . . . . . . . . . . . . . . . . . 266

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Finding the Version of a CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Stopping the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Rolling Over the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Increasing the Native Logging Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Fulfilling the Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Removing the CIM Extension from Tru64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Removing the CIM Extension from a Standalone Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Removing the CIM Extension from a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

15Installing the CIM Extension for Sun Solaris . . . . . . . . . . . . . . . . . . . . . . . . . . 271

About the CIM Extension for Solaris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Verifying SNIA HBA API Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Installing the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Starting the CIM Extension Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

How to Determine if the CIM Extension Is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Configuring CIM Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Restricting the Users Who Can Discover the Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Changing the Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Adding a New Port Number to Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Configuring the CIM Extension to Listen on a Specific Network Card . . . . . . . . . . . . . . . . . . 277

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Finding the Version of a CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Combining Start Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Stopping the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Rolling Over the Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Removing the CIM Extension from Solaris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

16Installing the CIM Extension for Microsoft Windows. . . . . . . . . . . . . . . . . . . . . 281

About the CIM Extension for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Verifying SNIA HBA API Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Installing the CIM Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Installing the CIM Extension Using the Silent Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Upgrading a Host with the Latest CIM Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Configuring CIM Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Changing the Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

HP Storage Essentials SRM 6.0 Installation Guide xiii

Adding a New Port Number to Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Configuring the CIM Extension to Listen on a Specific Network Card . . . . . . . . . . . . . . . . . . 286

Defining UNC Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Rolling Over the Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Removing the CIM Extension from Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

17Installing and Discovering the Windows Proxy . . . . . . . . . . . . . . . . . . . . . . . . 291

Installing the Windows Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Discovering the Windows Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Configuring Windows Proxy Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Decreasing the Maximum Java Heap Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Removing the Windows Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

18Discovering Applications, Backup Hosts and Hosts . . . . . . . . . . . . . . . . . . . . . 297

Step 1 — Discovering Your Hosts and Backup Manager Hosts . . . . . . . . . . . . . . . . . . . . . . . . . 297

Step A — Set Up Discovery for Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Step B — Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Step 2 — Setting Up Discovery for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Creating Custom Passwords on Managed Database Instances . . . . . . . . . . . . . . . . . . . . . . 303

Monitoring Oracle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Step A — Create the APPIQ_USER Account for Oracle . . . . . . . . . . . . . . . . . . . . . . . . . 304

Removing the APPIQ_USER Account for Oracle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Step B — Provide the TNS Listener Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Step C — Set up Discovery for Oracle 10g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Discovering Oracle Real Application Clusters (RAC) . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Deleting Oracle Application Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Monitoring Microsoft SQL Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Switching to Mixed Mode Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Step A — Create the appiq_user Account for the Microsoft SQL Server . . . . . . . . . . . . . . 313

Step B — Provide the Microsoft SQL Server Name and Port Number. . . . . . . . . . . . . . . . 316

Removing the appiq_user Account for Microsoft SQL Server . . . . . . . . . . . . . . . . . . . . . . 317

Deleting Microsoft SQL Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

Monitoring Microsoft SQL Server Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

Provide the Microsoft SQL Server Name and Port Number for a Cluster . . . . . . . . . . . 319

Monitoring Sybase Adaptive Server Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Step A — Create the APPIQ_USER account for Sybase . . . . . . . . . . . . . . . . . . . . . . . . . 321

Removing the APPIQ_USER Account for Sybase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Step B — Provide the Sybase Server Name and Port Number . . . . . . . . . . . . . . . . . . . . 322

Deleting Sybase Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

Monitoring Microsoft Exchange. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

Adding Microsoft Exchange Domain Controller Access . . . . . . . . . . . . . . . . . . . . . . . . . 324

Editing a Microsoft Exchange Domain Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Deleting a Microsoft Exchange Domain Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Monitoring Microsoft Exchange Failover Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Monitoring Caché . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Step A — Import the Wrapper Class Definitions into the Caché Instance . . . . . . . . . . . . . 326

xiv

Step B — Create APPIQ_USER Account on the Caché Instance. . . . . . . . . . . . . . . . . . . . 330

Locked Down Security Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Removing the APPIQ_USER Account from the Caché Instance. . . . . . . . . . . . . . . . . . . . . 332

Step C — Provide the Caché Instance Name and Port Number . . . . . . . . . . . . . . . . . . . 334

Deleting Caché Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Step 3 — Discovering Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Step A — Detect Your Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Step B — Obtain the Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

Step C — Run Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

Changing the Oracle TNS Listener Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

Changing the Password for the Managed Database Account. . . . . . . . . . . . . . . . . . . . . . . . . . 338

19Host and Application Clustering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

About Clustering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

Discovering Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

Automatic Discovery of Host Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Manual Discovery of Host Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Filtering Hosts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

File Servers and Clusters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Clustering in System Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Clustering in Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

Clustering in Capacity Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

20Managing Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

About Security for the Management Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

About Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

SIMViewOnly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Granting Global Reporter Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Domain Administrator Role Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

System Configuration Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Roles Used to Restrict Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Options for Restricting a Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

About Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Planning Your Hierarchy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Naming Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Managing User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

Editing a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Modifying Your User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Modifying Your User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

System, Capacity and Performance Manager Preferences . . . . . . . . . . . . . . . . . . . . . . . 359

System Manager and Element Topology Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

Warnings for Slow Systems Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

Viewing the Properties of a Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Viewing the Properties of an Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Managing Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

HP Storage Essentials SRM 6.0 Installation Guide xv

Adding Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Editing Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

Deleting Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

Managing Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

Adding an Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

Adding Storage Volumes to an Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

Viewing Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Editing an Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Removing an Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

Removing Members from an Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

Filtering Organizations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

Changing the Password of System Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

Using Active Directory/LDAP for Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

Step 1 — Configure the Management Server to Use AD or LDAP. . . . . . . . . . . . . . . . . . . . . 370

Configuring the Management Server to Use Active Directory . . . . . . . . . . . . . . . . . . . . . 370

Configuring the Management Server to Use LDAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

Step 2 — Restart the AppStorManager Service and Login as the Designated Admin Account . 376

Step 3 — Add Users to the Management Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

Step 4 — Provide Login Information to Your Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

21Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

Troubleshooting Installation/Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

If Your Installation or Upgrade Failed, Capture the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

Checking Installation Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

“The environment variable ‘perl5lib’ is set.” Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

“SEVERE: OUI-10029...” Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

Brocade API Switches Displaying Stale Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

SIM Connector Fails to Install for Single–Server Configurations . . . . . . . . . . . . . . . . . . . . . . 382

“Reverse Lookup Failed” Message (Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

Re-installing the HP SIM Connector

(If Your HP SIM User Name or Password is Incorrect or was Changed) . . . . . . . . . . . . . . . . 383

Increasing the time-out for the HP SIM Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Storage Essentials Menus Are Not Shown in HP SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

NoSuchElement Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Difficulty Displaying Storage Essentials Pages After Generating a Custom Certificate . . . . . . 384

Troubleshooting the Oracle Database (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Use Only the Installation Wizard

(or Unix Scripts) to Install/Upgrade Oracle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Existing Oracle Database Is Detected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

Configuring the Java Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

java.lang.SecurityException: Failed to validate one time key . . . . . . . . . . . . . . . . . . . . . . . . . . 385

“Data is late or an error occurred” Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

appstorm.<timestamp>.log Filled with Connection Exceptions . . . . . . . . . . . . . . . . . . . . . . . . . 385

Receiving HTTP ERROR: 503 When Accessing the Management Server . . . . . . . . . . . . . . . . . . 386

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Unix systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Errors in the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

xvi

Permanently Changing the Port a CIM Extension Uses (UNIX Only). . . . . . . . . . . . . . . . . . . . . . 388

Configuring UNIX CIM Extensions to Run Behind Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Volume Names from Ambiguous Automounts Are Not Displayed . . . . . . . . . . . . . . . . . . . . . . . 393

Installing the Software Security Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

Installing the Certificate by Using Microsoft Internet Explorer 6.0. . . . . . . . . . . . . . . . . . . . . 394

Changing the Security Certificate to Match the Name of the Server . . . . . . . . . . . . . . . . . . . 394

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

and Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

Troubleshooting Discovery and Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

Troubleshooting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

Unable to discover Emulex host bus adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

CIMOM Service Not Starting After Trying to Discover Sybase or SQL Server Applications . . . 397

Configuring E-mail Notification for Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . . 398

Increasing the Time-out Period and Number of Retries for Switches in Progress . . . . . . . . . . . 398

“Connection to the Database Server Failed” Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

An Element is Not Listed on the Discovery Data Collection Page . . . . . . . . . . . . . . . . . . . . . 400

DCOM Unable to Communicate with Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

Duplicate Listings/Logs for Brocade Switches in Same Fabric . . . . . . . . . . . . . . . . . . . . . . . 401

Duplicate listings: Targets tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

Duplicate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

Duplicate entries for the same element on the Discovery Data Collection page . . . . . . . . . . . 402

Element Logs Authentication Errors During Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

EMC Device Masking Database Does Not Appear in Topology (AIX Only) . . . . . . . . . . . . . . 402

Management Server Does Not Discover Another Management Server's Database . . . . . . . . . 402

Microsoft Exchange Drive Shown as a Local Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

Unable to Discover Microsoft Exchange Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

Nonexistent Oracle Instance Is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

Requirements for Discovering Oracle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403

Do Not Run Overlapping Discovery Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403

"This storage system uses unsupported firmware.

ManagementClassName: class_name" Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403

Troubleshooting Topology Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403

About the Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404

Undiscovered Hosts Display as Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

Solaris Machines Appear to Have Extra QLogic HBAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

No Stitching for Brocade Switches with Firmware 3.2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

Link Between a Brocade Switch and a Host Disappears from the Topology . . . . . . . . . . . . . . 407

Incorrect Topology Sometimes Displayed for CNT Switches . . . . . . . . . . . . . . . . . . . . . . . . 408

Device Locking Mechanism for Brocade Element Manager Query/Reconfiguration . . . . . . . . 408

A Discovered Sun StorEdge A5000 JBOD Does Not Display Its WWN Properly . . . . . . . . . . 408

Sun 6920 Storage Systems: “ReplicatorSQLException: Database create error”

During Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

Mirrored Volumes Cannot Be Provisioned on Sun 6920 Storage Systems . . . . . . . . . . . . . . . 408

Unable to Monitor McDATA Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

Unable to Detect a Host Bus Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

Navigation Tab Displays Removed Drives as Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . 409

Unable to Obtain Information from a CLARiiON Storage System . . . . . . . . . . . . . . . . . . . . . 409

HP Storage Essentials SRM 6.0 Installation Guide xvii

Discovery Fails Too Slowly for a Nonexistent IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . 409

“CIM_ERR_FAILED” Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

Re-establishing Communication with EFCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411

CIM_ERR_FAILED When Trying to Activate a Zone Set Using McDATA SWAPI . . . . . . . . . . . 412

Communicating with HiCommand Device Manager Over SSL . . . . . . . . . . . . . . . . . . . . . . . 412

Unable to Discover a UNIX Host Because of DNS or Routing Issues . . . . . . . . . . . . . . . . . . . 413

ERROR replicating APPIQ_EVAStorageVolume during Discovery Data Collection for an EVA array. 414

Recalculating the Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414

Troubleshooting Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414

Cannot Access a Resource Owned by Another Controller. . . . . . . . . . . . . . . . . . . . . . . . . . 414

Error -56. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

“Can't delete this zone” Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

Changes in EFC Manager Requiring Discovery Data Collection. . . . . . . . . . . . . . . . . . . . . . 415

Troubleshooting CLI Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

Using the CLI Command While Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

NoSuchElement Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

Troubleshooting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

About Swapping Host Bus Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

“Fork Function Failed” Message on AIX Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

Known Driver Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

Known Device Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

“mailbox command 17 failure status FFF7” Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

”Process Has an Exclusive Lock” Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423

xviii

Figures

1 Missing Xvfb Package Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

2 Setting Kernel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

3 Oracle User Account Not Enabled Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

4 Discovery Setup page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

5 Monitoring Product Health window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

6 HP Storage Essentials Management Server “localhost” . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

7 HP Storage Essentials Discovery progress table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

8 Run SE Discovery Data Collection Now link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

9 Deleting Discovered Elements from the Management Server . . . . . . . . . . . . . . . . . . . . . . . . 166

10 An Example of Direct Attached Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

11 Current Usage Summary Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

12 EVA Selection Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

13 Discovery progress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

14 Run SE Discovery Data Collection Now link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

15 Selecting Import from Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

16 Enabling Compile Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

17 Selecting appiq.cls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

18 Importing Wrapper Class Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

19 System Manager Cluster Representation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

20 Cluster Element Topology Representation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

21 Capacity Manager Cluster Representation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

22 Parent-Child Hierarchy for Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

23 Children in Multiple Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

24 Run SE user security configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

25 Clicking the Name of Your User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

26 Active Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

27 Perl5lib environment variable message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

28 Reverse Lookup Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

HP Storage Essentials SRM 6.0 Installation Guide xix

Tables

1 Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

2 Roadmap for Installation and Initial Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

3 Pre-installation Requirements to Install or Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4 Overview of Switch Discovery Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

5 Discovery Settings for McDATA and Connectrix Switches . . . . . . . . . . . . . . . . . . . . . . . 124

6 Discovery Requirements for Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

7 Discovery Requirements NAS Devices and Tape Libraries . . . . . . . . . . . . . . . . . . . . . . . 150

8 Task Status descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

9 Discovery Group Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

10 License Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

11 Determining Managed Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

12 Status Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

13 Parameters for CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

14 Parameters for CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

15 Parameters for CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

16 Parameters for CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

17 Parameters for CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

18 TCP/IP Process Display Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

19 Port Arguments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

20 Parameters for CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

21 Parameters for CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

22 Parameters for CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

23 Parameters for CIM Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

24 Script Names for Managed Databases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

25 Default Role Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

26 Default Role Privileges by Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

27 Troubleshooting Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

28 Time-out Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

29 Retry Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

30 Troubleshooting Discovery and Discovery Data Collection . . . . . . . . . . . . . . . . . . . . . . 405

31 Known Device Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417

HP Storage Essentials SRM 6.0 Installation Guide xxi

xxii

About this guide

This guide provides information about:

• Installing the product

• Discovering elements

• Creating users

• Changing the admin password

• Installing JReport Designer

Intended audience

This guide is intended for:

• Network Engineers

• Administrators

• Any one that needs to monitor and/or manage their file servers

Prerequisites

Prerequisites for using this product include:

• Networking

• Storage Area Networks (SANs)

• The Common Information Model (CIM)

Document conventions and symbols

Table 1 Document conventions

Convention Element

Medium blue text: Figure 1 Cross-reference links and e-mail addresses

Medium blue, underlined text (http://www.hp.com

Bold font • Key names

Italics font Text emphasis

Monospace font • File and directory names

Monospace, italic font • Code variables

Monospace, bold font Emphasis of file and directory names, system output, code, and

)

Web site addresses

• Text typed into a GUI element, such as into a box

• GUI elements that are clicked or selected, such as menu and

list items, buttons, and check boxes

• System output

• Code

• Text typed at the command-line

• Command-line variables

text typed at the command line

WARNING! Indicates that failure to follow directions could result in bodily harm or death.

xxiv

CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT: Provides clarifying information or specific instructions.

NOTE: Provides additional information.

TIP: Provides helpful hints and shortcuts.

HP technical support

Telephone numbers for worldwide technical support are listed on the HP support web site:

http://www.hp.com/support/

Collect the following information before calling:

• Technical support registration number (if applicable)

• Product serial numbers

• Product model names and numbers

• Applicable error messages

• Operating system type and revision level

• Detailed, specific questions

For continuous quality improvement, calls may be recorded or monitored.

HP strongly recommends that customers sign up online using the Subscriber's choice web site at

http://www.hp.com/go/e-updates

• Subscribing to this service provides you with e-mail updates on the latest product

enhancements, newest versions of drivers, and firmware documentation updates as well as instant access to numerous other product resources.

• After signing up, you can quickly locate your products by selecting Business support and then

Storage under Product Category.

HP-authorized reseller

For the name of your nearest HP-authorized reseller:

• In the United States, call 1-800-345-1518.

• Elsewhere, visit the HP web site: http://www.hp.com

and telephone numbers.

Helpful web sites

For third-party product information, see the following HP web sites:

• http://www.hp.com

• http://www.hp.com/go/storage

• http://www.hp.com/support/

. Then click Contact HP to find locations

HP Storage Essentials SRM 6.0 Installation Guide xxv

xxvi

1Overview

This chapter contains the following topics:

• Supported Platforms for Installing HP Storage Essentials, page 1

• Roadmap for Installation and Initial Configurations, page 1

• About this Product, page 4

Supported Platforms for Installing HP Storage Essentials

This chapter provides a general overview of the installation steps for the various operating systems on which HP Storage Essentials is supported:

• Linux

• Microsoft Windows

NOTE: The Linux management server is not available with Storage Essentials Standard Edition.

Roadmap for Installation and Initial Configurations

Storage Essentials integrates tightly with HP Systems Insight Manager. The installation steps for Storage Essentials require you to install Storage Essentials, HP System Insight Manager, and the HP SIM Connector. HP highly recommends that you follow the steps outlined in Table 2 on page 2.

Be sure to see the support matrix for your edition. The support matrix can be found on the top level of the management server CD-ROM.

HP Storage Essentials SRM 6.0 Installation Guide 1

IMPORTANT: If you access HP Systems Insight Manager through HTTP over SSL (HTTPS), you must

provide the full DNS name for the host to be able to access HP Storage Essentials. For example, you could access HP Systems Insight Manager by using https://mycomputer.domainname.com:50000, but you could not use https://mycomputer:50000. For non-secure connections (HTTP), the full DNS name does not need to be provided.

Table 2 Roadmap for Installation and Initial Configurations

Step Description Where to Find

1 Install the management server. • Microsoft Windows - See ”Installing the

Management Server on Microsoft Windows” on page 7.

• Linux - See ”Installing the Management

Server on Linux” on page 59.

2 Perform discovery for switches, NAS

devices, and storage systems. This step requires the management server to be connected to the network containing the switches, NAS devices, and storage systems you want to manage.

See ”Discovering Switches, Storage Systems,

NAS Devices, and Tape Libraries” on

page 105.

Overview2

Table 2 Roadmap for Installation and Initial Configurations (continued)

Step Description Where to Find

3 Install a CIM Extension on each host

(other than the management server) from which you want the management server to be able to obtain information. The CIM Extension gathers information from the operating system and host bus adapters on the host. It then makes the information available to the management server.

It is possible to install, upgrade, and manage CIM Extensions remotely across any number of hosts. See ”Deploying and Managing CIM

Extensions” on page 181.

HP Storage Essentials Standard Edition supports a subset of the devices supported by Enterprise Edition. See the HP Storage Essentials Standard Edition Support Matrix for a list of supported devices. The support matrix is accessible from the Documentation Center (Help > Documentation Center in Storage Essentials).

IMPORTANT: Do not install CIM

extensions on the management

server.

• IBM AIX - See ”Installing the CIM Extension

for IBM AIX” on page 191.

• SGI ProPack for Linux - See ”Installing the

CIM Extension for SGI ProPack for Linux”

on page 201.

• HP-UX - See ”Installing the CIM Extension

for HP-UX” on page 209.

• SGI IRIX - See ”Installing the CIM Extension

for SGI IRIX” on page 219.

• SUSE and Red Hat Linux - See ”Installing

the CIM Extension for SUSE and Red Hat Linux” on page 227.

• HP OpenVMS (Alpha) - See ”Installing the

CIM Extension for OpenVMS” on

page 249.

• HP Tru64 UNIX - See ”Installing the CIM

Extension for HP Tru64 UNIX” on

page 261.

• Sun Solaris - See ”Installing the CIM

Extension for Sun Solaris” on page 271.

• Microsoft Windows - See ”Installing the

CIM Extension for Microsoft Windows” on

page 281.

• NonStop - See ”Installing the CIM

Extension for NonStop” on page 237

4 The Windows Proxy is required when

the management server is on Linux and you want to obtain information from Microsoft Windows hosts that do not have a CIM extension installed.

4 Configure the applications and hosts

for monitoring. This step includes discovering applications, master backup servers, and hosts.

5 Change the password of the system

accounts.

See ”Installing and Discovering the Windows

Proxy” on page 291.

See ”Discovering Applications, Backup Hosts

and Hosts” on page 297.

See ”Changing the Password of System

Accounts” on page 368.

HP Storage Essentials SRM 6.0 Installation Guide 3

If you install CIM extensions on the management server, the Database Admin Utility returns the

following error and does not run correctly: [isAppIQCIMOMAlive] - false

About this Product

This product can simplify your complex environment and lower your cost of management with CIM-based integrated storage management. The management software integrates the management of applications, servers, storage networks and storage subsystems in a single, easy to implement and intuitive solution.

The management software integrates the various components in the storage infrastructure into a CIM/WBEM/SMI-S standards-based database so you can eliminate vendor dependencies and view and manage your infrastructure as a whole.

By giving your administrators a single, integrated console to manage tactical activities such as provisioning storage, managing real time events, installing new applications, and migrating servers and storage, as well as strategic activities such as forecasting, planning and cost analysis, the management software's integrated storage management lowers your cost of acquiring and managing a heterogeneous storage environment.

Storage Management Terms

• CIM - A common data model of an implementation-neutral schema for describing overall

management information in a network/enterprise environment.

• Web-Based Enterprise Management (WBEM) - An initiative based on a set of management and

Internet standard technologies developed to unify the management of enterprise computing environments.

See the glossary in the management server User Guide or in the management server help system for additional definitions.

Key Benefits

• More efficient use of existing assets

• Increased application availability and performance

• Quicker deployment of storage infrastructure and business applications

• Protection of customer flexibility and investments with a standards-based interface

Key Features

• End-to-end visibility of business applications - Provides an interface for you to monitor your

business applications, including their associated infrastructure and interdependencies.

• Integrated storage management - Lowers cost of acquiring and managing a heterogeneous

storage environment using multiple disparate, point solutions.

• Standards-based architecture - Protects customer flexibility and investments with a

standards-based interface for managing heterogeneous storage environments.

• Storage server, network and subsystem provisioning - Reduces manual processes and risk of

downtime due to free-space outages with multi-level storage provisioning.

Overview4

• Reporting - Offers flexible, in-depth report generation in both predefined and user defined

formats, or export data to other management applications.

• Integrated asset management and chargeback - Centralizes all aspects of storage inventory for

maximum asset utilization. Improves accountability and budgeting with cost accounting based chargeback on user defined utilization characteristics.

• Web-based global management console - Provides management of heterogeneous storage

environments through a web-based user interface.

Software Requirements

To find the software requirements for the management server and for the elements you plan to discover, refer to the support matrix for your edition.

Web Browser Configuration Requirements

Before you can use the management server, verify the following are enabled on your Web browser:

• cookies

• JavaScript

• Java

For more information about enabling the items listed above, refer to the online help for your Web browser.

HP Storage Essentials SRM 6.0 Installation Guide 5

Overview6

2 Installing the Management Server on Microsoft

Windows

Follow the steps in this chapter to install the management server on the Windows operating system. See the following topic if you are installing the management server on another supported operating system:

• ”Installing the Management Server on Linux” on page 59

Important Information About Upgrading

Please contact your Account Representative for upgrades. Upgrading requires assistance from HP Services.

Be sure to read ”Installation/Upgrade Process is Now Automated” on page 8 and the requirements in the ”Pre-installation Checklist (Installations and Upgrades)” on page 8 for important installation and upgrade information.

NOTE: The Linux management server is not available with Storage Essentials Standard Edition.

This chapter contains the following topics:

• Installation/Upgrade Process is Now Automated, page 8

• Pre-installation Checklist (Installations and Upgrades), page 8

• Installation and Upgrade Requirements (Cannot Proceed with Install/Upgrade if Not Met),

page 9

• About the New Storage Essentials for Windows Installation Options, page 14

• Installing Storage Essentials and HP Systems Insight Manager for Windows on Separate

Servers, page 17

• Installing Storage Essentials and HP SIM for Windows on the Same Server, page 27

• Installing the Standalone Version of Storage Essentials for Windows, page 34

• About the Windows Upgrade Wizard, page 51

• Upgrading the Storage Essentials for Windows Management Server (Contact Your Account

Representative Before Upgrading), page 40

• About Migrating Brocade Fabric Access API–Managed Switches to SMI-S After Upgrading,

page 42

• About Changes to McDATA and Connectrix Switches After Upgrading, page 42

• Configurations Required for Discovering EMC CLARiiON Storage Systems, page 53

• ”Important Information About Changing the SIM_MANAGER Password” on page 54

HP Storage Essentials SRM 6.0 Installation Guide 7

Keep in Mind the Following

• All steps must be completed for the management server to work properly.

• Before beginning any installation or upgrade steps, refer to the support matrix for your edition

to determine the minimum software and hardware requirements. The support matrix can be found on the top level of the management server CD-ROM.

• During the management server for Windows installation, double-byte characters are not

allowed in the installation path. The installation wizard displays the following error message if the path does not meet the requirements:

The installation path for $PRODUCT_NAME$ may NOT contain embedded spaces, non-English characters, or punctuation. The path is limited to basic ASCII alphanumeric characters.

• Install the management server on a dedicated computer.

• Installation using Virtual Network Computing (VNC) software is not supported.

• If the installation software is accessed over a network, the software must be accessed using a

mapped network drive (drive letter). Installation using an UNC path (\\host\sharename) will not work.

• All communication with regard to managed elements is out-of-band via IP, and no SAN

connectivity is required or recommended for the management server.

Installation/Upgrade Process is Now Automated

The installation and upgrade process is now automated by the installation/upgrade wizard. Manual installations are no longer recommended. Be sure to read and follow the new installation and/or upgrade instructions in this document.

IMPORTANT: Please contact your Account Representative for upgrades. Upgrading requires

assistance from HP Services. Do not manually install the Oracle database. You must begin the installation starting with the Storage Essentials installation wizard CD or setup.exe file.

Pre-installation Checklist (Installations and Upgrades)

The following basic requirements must be met before beginning an installation or upgrade. If the management server installation wizard detects missing requirements during system verification you will need to make changes to your system. The basic system requirements are explained in this section along with additional information on how to meet these requirements:

• Installation and Upgrade Requirements (Cannot Proceed with Install/Upgrade if Not Met),

page 9

• How to Install Microsoft SNMP and SNMP Trap Services, page 12

• How to Verify that Microsoft Access Data Components (MDAC) 2.7 Service Pack 1 or Later is

Installed, page 13

Installing the Management Server on Microsoft Windows8

• How to Verify Networking, page 14

• Be Sure to Install a Supported Browser, page 14

Installation and Upgrade Requirements (Cannot Proceed with Install/Upgrade if Not Met)

The requirements listed in Table 3 on page 10 must be met or the installation or upgrade will stop. See ”Overview of the Verify System Requirements Screen” on page 11 for additional information about the requirements listed on the Verify System Requirements screen (one of the screens displayed during an installation or an upgrade by the installation/upgrade wizard).

HP Storage Essentials SRM 6.0 Installation Guide 9

IMPORTANT: Contact Customer Support if you are upgrading. Upgrades require assistance from

Customer Support.

Table 3 Pre-installation Requirements to Install or Upgrade

Requirement: Must Meet or Exceed or the Installation or

Upgrade Will Stop:

NTFS File System: Installations: The NTFS file system is required to

install the product.

Upgrades: If Oracle 9i is installed on a volume using the FAT32 file system, you must convert the volume to NTFS before you can upgrade. Contact customer support for information about converting the volume to NTFS.

Screen Resolution: Minimum resolution is 800x600.

Windows Account: You must be logged in as an Administrator.

Operating System: Microsoft Windows Server 2003 SP1 or higher.

Windows 2000 is no longer supported. See the support matrix for more information.

MS Internet Explorer: Internet Explorer 6 SP 1 or higher.

TCP/IP: TCP/IP must be enabled.

Minimum disk space for temp and installation files:

The drive that the TEMP environment variable points to must have at least 2 GB of free space. If your TEMP directory is not on your system drive, make sure your system drive has at least 65 MB free as well.

%perl5lib% environment variable: The %perl5lib% environment variable cannot

be set to any value. See ”Troubleshooting

Installation/Upgrade” on page 379 for more

information.

Installation Locations specified in the Installation Options screen for the following share these requirements:

• HP Systems Insight Manager

• Storage Essentials

• Oracle Database

• Oracle Database Backup

• Valid locations must be entered on the

Installation Options screen.

• Path information can only contain the

following characters: A-z, 0-9, hyphen, underscore, period, back slash.

• Storage Essentials, Oracle database, and

Oracle database backup paths cannot contain spaces.

• Drive letter must be a fixed drive.

Installing the Management Server on Microsoft Windows10

Table 3 Pre-installation Requirements to Install or Upgrade

Requirement: Must Meet or Exceed or the Installation or

Upgrade Will Stop:

HP Systems Insight Manager Credentials:

SNMP and SNMP Trap Services: SNMP and SNMP Trap Services must be installed

Valid HP Systems Insight Manager credentials must be entered on the Storage Essentials HP Systems Insight Manager Service Account Credentials screen or the Storage Essentials installation wizard will stop during a single-server installation (HP SIM and Storage Essentials installed on the same server).

and running or the Storage Essentials installation wizard will stop during a single-server installation (HP SIM and Storage Essentials installed on the same server).

See ”How to Install Microsoft SNMP and SNMP

Trap Services” on page 12 for details on

installing and starting these services.

Overview of the Verify System Requirements Screen

The Verify System Requirements screen displays the current status for the following based on the results of the system scan performed by the installation wizard after starting the installation or upgrade. Requirements that must be met to proceed with the installation/upgrade and requirements that do not stop the installation/upgrade are described here:

• Current User Account — The account you use to install/upgrade must have Windows

Administrator privileges or the installation or upgrade will stop.

• Memory — The minimum RAM requirement varies depending on your installation option:

• When HP SIM and Storage Essentials are installed on separate servers the minimum RAM requirement for the Storage Essentials server is 4 GB with 6 GB recommended.

• When HP SIM and Storage Essentials are installed on the same server together the minimum RAM requirement for the Storage Essentials server is 6 GB with 8 GB recommended.

NOTE: If the minimum amount of RAM is close to the requirement, the installation wizard

continues.

• Physical Address Extension (PAE) — PAE is a Windows setting to utilize amounts of RAM

greater than 4 GB on certain versions of Windows. See your Windows documentation for more information about PAE settings. The installation or upgrade continues regardless of PAE.

• Disk Storage (typical installation) — Depends on the following:

HP Storage Essentials SRM 6.0 Installation Guide 11

• With ARCHIVING and RMAN backup off: minimum disk space: 100 GB, recommended disk space: 200 GB.

• With ARCHIVING and RMAN backup on: minimum disk space: 200 GB, recommended disk space: 350 GB.

The installation or upgrade will not continue if the disk space requirements are not met. Operating System — Windows 2003 Server SP1, SP2, R2, R2 SP2. The installation or upgrade

will not continue if the operating system requirement is not met.

• Processor — A dual Intel XEON (or AMD equivalent) 3.4 GHz or higher CPU is required. If the

CPU is close to the requirement, the installation wizard continues.

• DNS Resolution — The installation wizard verifies the IP address and DNS name of the server

using nslookup. If nslookup is not successful, the installation will continue.

IMPORTANT: DNS Resolution failure will prevent the product from running successfully.

See the following topic in the troubleshooting chapter if the DNS Resolution requirement fails: “Reverse Lookup Failed” Message (Windows only), page 382.

• Port Availability — The management server requires the following ports to be available:

•80

•162

•443

• 1098–1120

• 4444

• 4445

• 4763

• 5962–5988

• 8009

• 8083

• 8093

If you see a warning in the Ports Availability requirement you need to check to be sure that the ports listed are not currently in use and make any changes that are necessary. Be aware that the installation will continue even if a required port is not available.

NOTE: During upgrades, the Port Availability check may falsely indicate that the port for

the management server is currently in use. When you check the port, you see that it is reserved by the management server and you can therefore safely ignore the warning.

How to Install Microsoft SNMP and SNMP Trap Services

To install Microsoft SNMP and SNMP Trap Services:

1. Check Windows Services (Start > Administrative Tools > Services) to see if the SNMP Service is

installed and running. If it is not installed, continue with step 2.

Installing the Management Server on Microsoft Windows12

NOTE: These instructions may vary depending on the version of Windows you are

running.

2. Go to Control Panel > Add or Remove Programs > Add/Remove Windows Components.

3. Select the Management and Monitoring Tools line and click Details.

4. Unselect everything except Simple Network Management Protocol. Click OK.

5. Select Next, then select Next again. Keep Remote administration mode selected.

6. Ensure that you deselect Internet Information Services (IIS) – it is enabled by default when

installing SNMP. Click OK if you get a warning box to remove Connection Manager Components.

7. Insert the Windows CD when prompted.

8. Follow the wizard to complete the installation of the SNMP Services.

9. Verify in Services that the SNMP Service is now running as a service.

IMPORTANT: If SNMP is not running, the HP SIM login page will not be displayed.

How to turn off Internet Information Services (IIS) and Third–Party Web servers

To turn off Internet Information Services (IIS) and third–party Web servers, verify that Internet Information Services (IIS) is either not installed or the service is set to manual and stopped.

Other third–party Web servers also conflict with Storage Essentials, which uses port: 80 and/or port: 443 for its services. If IIS is running, port: 80 and/or port: 443 is already used and Storage Essentials pages will not be displayed. HP SIM pages will continue to render properly. If IIS is running, you will not be able to access a Storage Essentials page from HP SIM and you will see the following error in the log located at <Storage Essentials Installation

Directory>\logs\appstorm.<timestamp>.log:

java.net.BindException: Address already in use: JVM_Bind:

How to Verify that Microsoft Access Data Components (MDAC) 2.7 Service Pack 1 or Later is Installed

To verify that Microsoft Access Data Components (MDAC) 2.7 Service Pack 1 or later is installed:

1. Navigate to <installDrive>\Program Files\Common Files\System\Ado

2. Right-click the icon for the msado15.dll file.

3. In the pop-up menu, select Properties, and click the Version tab to display the version number.

The version must be 2.7 or later.

4. If the file is not found in this path, use the Windows search engine to find the file.

5. If you must download MDAC, refer to http://www.microsoft.com/downloads/

MDAC Service Pack. Download and install 2.7 SP1 or later.

6. Reboot when prompted.

HP Storage Essentials SRM 6.0 Installation Guide 13

and search for

How to Verify Networking

The management server must have static or dynamic host name resolution. To verify that the server’s name can be resolved through DNS:

1. Right click My Computer in the Start menu.

2. Select Properties.

3. Click on the Computer Name tab to see the fully qualified name of the computer under the label

Full Computer Name. The server must be in the domain in which it is going to be used.

4. From a command prompt, type nslookup <FQDN>.

FQDN (fully qualified domain name) is the fully qualified computer name obtained in the previous step.

5. In the command prompt, type nslookup <IP address>.

IP address is the IP address of the server. Both results from nslookup should have the same fully qualified computer name and IP address.

6. In the command prompt, type nslookup <Short name of computer>. Results should

resolve to the computer’s fully qualified computer name and IP address.

HP SIM uses nslookup to resolve the names and IP addresses of managed systems. If the DNS suffix com is listed in the TCP/IP properties as one to append, problems such as inaccurate system status and incorrect IP addresses for systems HP SIM manages may occur. To correct this, remove com from the TCP/IP DNS suffix list:

1. Open Control Panel > Network Connections > Local Area Connection > Properties. Choose the

Internet Protocol > Properties > Advanced > DNS tab.

2. If com is in the Append these suffixes (in order) box, remove it.

NOTE: If you will be browsing to HP SIM from a server in a different domain, assure that

the DNS suffix of the management server is added to the suffix list of the web client. Failure to set this will prevent Storage Essentials pages from rendering. HP SIM pages will work correctly.

Be Sure to Install a Supported Browser

Install a supported browser on any machine from which you intend to view HP SIM and HP Storage Essentials pages. See the support matrix for a list of supported browsers.

About the New Storage Essentials for Windows Installation Options

If you are familiar with installing earlier builds of Storage Essentials, earlier than Build 6.0, be aware that the installation steps have changed. See ”Installation/Upgrade Process is Now

Automated” on page 8 for important information.

Storage Essentials can be installed as a plug-in to HP Systems Insight Manager (HP SIM) in an integrated configuration or you can choose to install the standalone version of Storage Essentials. The integrated version of Storage Essentials and HP SIM can be installed on separate servers or on a single server depending on your requirements. An additional software component—included in

Installing the Management Server on Microsoft Windows14

the Storage Essentials installation files—(the HP SIM Connector) provides the integration between Storage Essentials and HP SIM.

The Storage Essentials installation wizard automatically installs the HP SIM Connector on the Storage Essentials server (along with the other software components described later). When Storage Essentials is installed in the separate server configuration, the Storage Essentials installation wizard additionally installs the HP SIM Connector on the separate HP SIM server via a network connection to provide communication between HP SIM and Storage Essentials on separate servers.

As a best practice, HP recommends installing HP Storage Essentials as a plug-in for HP Systems Insight Manager (the integrated version of Storage Essentials). The integrated version of HP SIM and Storage Essentials provides the following feature sets:

• Hardware and software health status polling, monitoring, and event management for:

•Storage

•Servers

•Switches

• Infrastructure

• And other elements on your network such as enclosures, racks, clients and printers

• HP SIM provides standards-based support for HP and third-party devices and management

frameworks.

• When Storage Essentials is integrated with HP SIM, you access the Storage Essentials features

and menu options via Storage Essentials menu items on the HP SIM menus and within various HP SIM screens.

The integrated version of HP Storage Essentials and HP Systems Insight Manager includes the following software components:

• HP Systems Insight Manager 5.1 SP1

(HP SIM 5.2 is also supported. Contact your Sales Engineer to determine which version of HP SIM is best for your environment. This installation guide provides instructions for installing HP SIM 5.1, the version included with your Storage Essentials 6.0 product kit.)

• Storage Essentials 6.0

• HP SIM Connector 6.0

(included in the Storage Essentials installation files and automatically installed by the Storage Essentials installation wizard)

• Oracle 10g Standard Edition for Storage Essentials 6.0

(automatically installed by the Storage Essentials installation wizard)

• CIM Extension files (6.0)—Common Information Module files that you install on the hosts and

other network elements you want to manage and for which you want to automate discovery.

• CIM Extension Management tool for installing some of the supported CIM extensions in batch

mode, remotely, onto multiple hosts.

HP Storage Essentials SRM 6.0 Installation Guide 15

Storage Essentials Installation Wizard Options

This release of the HP Storage Essentials management server for Windows provides the following options for installing the Storage Essentials management server:

IMPORTANT: The server must meet or exceed the minimum requirements listed in the support

matrix for your edition.

• Integrated with Storage Essentials and HP Systems Insight Manager (HP SIM) on separate

servers (recommended)

As a best practice HP recommends installing the integrated product on separate servers. This installation option provides hardware and software health status polling, monitoring, and event management for storage, servers, switches, infrastructure, and other elements on your network such as enclosures, racks, clients and printers. In addition, HP SIM provides standards-based support for HP and other third-party management frameworks.

See Installing Storage Essentials and HP Systems Insight Manager for Windows on Separate

Servers, page 17 for steps on installing with this option.

• Integrated with HP Storage Essentials and HP Systems Insight Manager on the same server

Installing Storage Essentials and HP SIM on the same server provides the same benefits provided with the recommended installation option, except that all of the components are installed on one server. This option has greater minimum system requirements. See the support matrix for details.

See Installing Storage Essentials and HP SIM for Windows on the Same Server, page 27 for steps on installing with this option.

• Standalone Option: HP Storage Essentials only installation

HP Storage Essentials is installed on a single server without the HP SIM and other integrated components. (This option is supported, but not recommended because it does not provide the full feature set provided by the integrated installation options.)

See ”Installing the Standalone Version of Storage Essentials for Windows” on page 34 for steps on installing with this option.

The Storage Essentials installation wizard checks your system to verify that it meets the basic system requirements and it automatically installs the required Oracle database instance and the following software: HP Storage Essentials, the HP SIM Connector, and HP Systems Insight Manager (note that the separate server installation option requires the manual installation of HP SIM on the designated HP SIM server).

Installing the Management Server on Microsoft Windows16

IMPORTANT: Do not install the Oracle database separately. With this release of the product, you

must first install the management server for Windows CD. The installation wizard automatically installs the Oracle database and prompts you for the Oracle CD during the installation at the appropriate time. Installing the Oracle database used by the management server manually is no longer recommended. Be sure to see ”Installation/Upgrade Process is Now Automated” on page 8.

Installing Storage Essentials and HP Systems Insight Manager for Windows on Separate Servers

This is the recommended installation option. Complete the following steps to install HP SIM and the Storage Essentials management server for Windows on separate servers.

IMPORTANT: HP SIM and Storage Essentials must be installed on the same domain.

Step 1 – Read the Support Matrix and Release Notes

Read the support matrix and make sure the server (or servers) on which you are installing the Storage Essentials management server meets or exceeds the requirements. The installation wizard provides a link to the support matrix and release notes on each screen (Documentation > Support Matrix or Release Notes). See ”Troubleshooting Installation/Upgrade” on page 379 for additional help if needed.

Step 2 – (Required for Separate Server Installations Only) Manually Install HP Systems Insight Manager

IMPORTANT: As of the publication of this Second edition of the HP Storage Essentials SRM 6.0

Installation Guide, HP SIM 5.2 is also supported. Contact your Sales Engineer for help with

determining which version of HP SIM best meets your network management requirements.

Storage Essentials 6.0 is only compatible with HP SIM 5.1 SP1 or 5.2. Earlier versions of HP SIM are not supported with this release of Storage Essentials. Note that the instructions in this section describe how to install HP SIM 5.1 — the version of HP SIM included in your Storage Essentials

6.0 product software kit. HP SIM 5.1 Service Pack 1 is additionally required.

Install HP SIM 5.1 on the designated HP SIM server following the steps in this section.

By default, the Custom installation option is enabled during the HP SIM installation. You can set system security options based on your site requirements when prompted during the HP SIM installation.

1. Log on to the designated HP SIM Windows server and create a Windows user account with

administrative privileges with which to install and manage HP SIM. As a best practice, consider naming the account HP SIM to make it easier to delineate from other user accounts.

HP Storage Essentials SRM 6.0 Installation Guide 17

2. Put the HP SIM 5.1 CD in the CD drive of the designated HP SIM server. The HP SIM installation

wizard program starts automatically. If the HP SIM installation does not start, double-click

setup.exe found in the hpsim directory.

3. Follow the instructions on the HP SIM 5.1 installation screens. As a best practice, install only the

HP SIM components that are required to install and set up Storage Essentials:

• System Management Homepage

• HP Systems Insight Manager

4. Accept the default options on each HP SIM screen except for the options noted below.

• Do not enable IP Restricted Logins.

Installing the Management Server on Microsoft Windows18

• Do not enable IP Binding.

You can optionally install other HP SIM components at a later time by running the HP SIM CD again on the HP SIM server and following the instructions in the HP SIM documentation once the Storage Essentials installation is complete.

5. Reboot the HP SIM server when prompted at the end of the HP SIM installation.

6. Do not set up discovery when prompted by the HP SIM First Time User wizard. For the

integrated version of Storage Essentials and HP SIM you will set up discovery after the Storage Essentials components are installed and you have imported your Storage Essentials license.

Step 3 – Install Storage Essentials on the Storage Essentials Server

Install Storage Essentials from the Storage Essentials CD (or a network or local drive) following the steps in this section.

HP Storage Essentials SRM 6.0 Installation Guide 19

NOTE: The drive on which you install Storage Essentials must be NTFS format or the

installation will fail.

The directory in which you install the Storage Essentials management server must have write access for the local Administrators group. Be aware that installing the management server in a directory created by another program (for example: the Proliant Support Pack) is not recommended.

Follow these steps to install Storage Essentials (for the HP SIM-integrated separate server installation option):

1. Verify the following:

• The designated Storage Essentials server meets or exceeds the requirements listed in the

Pre-installation Checklist (Installations and Upgrades), page 8 and in the support matrix for

your edition.

• The file system format on the Storage Essentials server is NTFS. The Storage Essentials

installation wizard will display an error message if the file system is not NTFS.

• The Storage Essentials server must reside on the same domain with the HP SIM server.

2. Start the Storage Essentials installation wizard using one of the following options:

To install from the CDs do the following: a. Put the Storage Essentials CD in the CD drive of the designated Storage Essentials server.

The Storage Essentials installation wizard program should start automatically.

b. If it does not start, double-click setup.exe found in the root directory on the Storage

Essentials CD.

To install from a network or local hard drive, do the following: a. Create the following directory structure on the designated drive from which you will install

Storage Essentials:

IMPORTANT: The directory names, as shown below, cannot contain any spaces.

\<ManagementServerCDs>\oracle

(Copy the Oracle 10g installation files found on the Oracle DVD to this directory.)

\<ManagementServerCDs>\srm

(Copy the Storage Essentials for Windows installation files found on the Storage Essentials CD to this directory.)

\<ManagementServerCDs>\cimext1

(Copy the CIM Extensions CD 1 installation files to this directory.)

Installing the Management Server on Microsoft Windows20

\<ManagementServerCDs>\cimext2

(Copy the CIM Extensions CD 2 installation files to this directory. Note that the CIM Extensions CD 2 is not required as part of this Storage Essentials management server installation.)

b. Double-click setup.exe in the srm directory to which you copied the Storage Essentials

installation files.

The Storage Essentials for Windows installation wizard starts and the Welcome screen is displayed.

3. Click Next to continue. The Getting Started screen is displayed. Click the hyperlinks to review

the requirements for getting started with the installation.

4. Click Next to continue.

The Storage Essentials for Windows installation wizard scans the server to determine if this is a new installation or an upgrade and the Installation Options screen is displayed.

5. By default the HP Storage Essentials and HP Systems Insight Manager (HP SIM) on Separate

Servers option is selected. If the option is not selected, then click this option.

IMPORTANT: Valid locations must be entered on the Installation Options screen. Path

information can only contain the following characters: A-z, 0-9, hyphen, underscore, period, back slash. Storage Essentials, HP SIM, and the Oracle database paths cannot contain spaces. Drive letters must be fixed drives.

6. Enter the fully qualified domain name or the IP Address for the HP SIM server (the server on

which you previously installed HP SIM in Step 2) in the HP SIM server name <FQDN> or IP Address box.

7. Enter the path or browse to the directory in which you want to install Storage Essentials in the

HP Storage Essentials installation location box. The installation path must be basic ASCII

alphanumeric characters, no spaces, no international characters, and no double-byte characters.

8. Enter or browse to the directory in which you want to install the Oracle database and click

Next. A dialog box is displayed and the Storage Essentials installation wizard prompts you to

verify that HP SIM is installed and running on the remote server that you specified on this Installation Options screen before you can proceed to the next Storage Essentials installation wizard screen.

9. You must manually verify that you can access the remote HP Systems Insight Manager on the

remote server you specified and click OK to continue. The Verify System Requirements screen is displayed.

10.Scroll through the list of requirements on the Verify System Requirements screen and make any

system changes necessary. If you see a warning in the Ports Availability requirement you need to check the port assignments to be sure that the ports listed are not currently in use and make any changes that are necessary. See the support matrix to verify the requirements listed below:

• Current User Account — The account you use to install must have Windows Administrator

privileges or the installation will stop.

HP Storage Essentials SRM 6.0 Installation Guide 21

• Memory — The minimum RAM requirement varies depending on your installation option:

• When HP SIM and Storage Essentials are installed on separate servers the minimum RAM requirement for the Storage Essentials server is 4 GB with 6 GB recommended.

• When HP SIM and Storage Essentials are installed on the same server together the minimum RAM requirement for the Storage Essentials server is 6 GB with 8 GB recommended.

NOTE: If the minimum amount of RAM is close to the requirement, the installation wizard

continues.

• Physical Address Extension (PAE) — PAE is a Windows setting to utilize amounts of RAM

greater than 4 GB on certain versions of Windows. See your Windows documentation for more information about PAE settings. The installation or upgrade continues regardless of PAE.

• Disk Storage (typical installation) — Depends on the following:

• With ARCHIVING and RMAN backup off: minimum disk space: 100 GB, recommended disk space: 200 GB.

• With ARCHIVING and RMAN backup on: minimum disk space: 200 GB, recommended disk space: 350 GB.

The installation or upgrade will not continue if the disk space requirements are not met.

• Operating System — Windows 2003 Server SP1, SP2, R2, R2 SP2. The Storage Essentials

installation or upgrade will not continue if the operating system requirement is not met.

• Processor — A dual Intel XEON (or AMD equivalent) 3.4 GHz or higher CPU is required. If

the CPU is close to the requirement, the installation wizard continues.

• DNS Resolution — The installation wizard verifies the IP address and DNS name of the server using nslookup. If nslookup is not successful, the installation will still continue.

IMPORTANT: DNS Resolution failure will prevent the product from running successfully.

See the following topic in the troubleshooting chapter if the DNS Resolution requirement fails: “Reverse Lookup Failed” Message (Windows only), page 382.

• Port Availability — The management server requires the following ports to be available:

•80

•162

•443

• 1098–1120

• 4444

• 4445

• 4763

• 5962–5988

Installing the Management Server on Microsoft Windows22

• 8009

• 8083

• 8093 If you see a warning in the Ports Availability requirement you need to check to be sure that the

ports listed are not currently in use and make any changes that are necessary. Be aware that the installation will continue even if a required port is not available.

NOTE: During upgrades, the Port Availability check may falsely indicate that the port for

the management server is currently in use. When you check the port, you see that it is reserved by the management server and you can therefore safely ignore the warning.

11.Click Next and the Storage Essentials installation wizard proceeds to its HP Systems Insight

Manager Service Account Credentials screen. The fully qualified domain name or the IP Address that you entered in the Installation Options screen for the designated server on which HP SIM is installed is automatically displayed in the HP SIM Server box.

12.Enter the following on the HP Systems Insight Manager Service Account Credentials screen and

click Next:

• The user account name of the HP SIM server that you installed in ”Step 2 – (Required for

Separate Server Installations Only) Manually Install HP Systems Insight Manager” on

page 17.

• The password for the HP SIM server and also verify the password.

• The Domain name of the domain on which the HP SIM server resides.

The Installation Summary screen is displayed.

13.Verify the components that will be installed, use the Previous button to make any changes and

click Install when you are ready to install Storage Essentials and the other required software components listed on the screen. The Storage Essentials installation wizard automatically installs the components on the Storage Essentials server starting with the Oracle 10g Standard Edition database.

IMPORTANT: If you decide to cancel the Storage Essentials installation before it has

finished, the installation wizard must first complete the installation of the current component and will prompt you to click Yes to cancel the installation or No to continue the installation after the current component installation is finished. If you cancel and then resume the installation at a later time, the installation wizard will continue the installation from where it stopped when you cancelled.

14.The Storage Essentials installation wizard prompts you to verify that the remote HP SIM server

you installed previously in Step – 2 is running when the Storage Essentials installation wizard finishes installing the Oracle component. Do not click OK until you have verified that the remote HP SIM server is running.

HP Storage Essentials SRM 6.0 Installation Guide 23

Step 4 – Verify that HP SIM is Running on the Remote Server

Before the Storage Essentials installation wizard installs the HP SIM Connector component, you must verify that HP SIM is currently running on the remote HP SIM server you specified in the Installation Options screen. The Storage Essentials installation wizard automatically installs the HP SIM Connector on the Storage Essentials server and the HP SIM Connector must be able to connect to the remote HP SIM server in order for the integrated Storage Essentials and HP SIM installation to be successful. Follow these steps:

1. Manually access the remote HP SIM server over the network.

2. Verify that you can log in to HP SIM on that server.

Step 5 – Complete the Storage Essentials Installation

Continue the Storage Essentials installation after verifying that the HP SIM server is running and is accessible on the network.

1. Go back to the Storage Essentials server and click OK to dismiss the dialog box that prompts

you to verify your HP SIM server is running. The Storage Essentials installation wizard will then install the HP SIM Connector component on

the Storage Essentials server.

There is a two minute delay after you click OK on the Storage Essentials server while the HP SIM Connector is installed on the Storage Essentials server and the Storage Essentials installation wizard then connects to the specified HP SIM server and automatically installs the HP SIM Connector component on the HP SIM server.

The Storage Essentials menu items are added to the HP SIM menus and screens when the Storage Essentials installation wizard automatically installs the HP SIM Connector component on the HP SIM server.

2. Click Next on the Status screen. The Storage Essentials Installation Complete screen is

displayed.

NOTE: If the HP SIM Connector fails, re-start the Storage Essentials installation wizard. The

Storage Essentials installation wizard will detect the Storage Essentials and Oracle components and will automatically display the HP SIM Connector screen allowing you to re-install the HP SIM Connector. If the issue continues, contact Customer Support.

3. Copy the Unique Client ID (UID) number displayed on the Installation Complete screen and

paste it into a text document or make a note of it. You need the UID number to obtain a License Key.

Installing the Management Server on Microsoft Windows24

IMPORTANT: You must have your license ready to import before you can set up discovery

using the HP Systems Insight Manager’s First Time wizard. If you do not import your Storage Essentials license before setting up discovery using the HP SIM First Time User wizard, Storage Essentials cannot run its discovery and the Storage Essentials discovery will fail.

4. Click Finish accepting the default setting: Yes, reboot the system now. The Storage Essentials

server must be rebooted.

Step 6 – Configure Browser Settings

Configure your browser settings for HP SIM and Storage Essentials to function properly. See the support matrix for your edition for a list of supported browsers. Refer to your browser’s documentation for details.

1. Verify that Java and JavaScript are installed and enabled.

2. Configure the browser to accept all cookies.

3. Turn off popup blocking.

4. Verify that SSL 3.0 or TLS 1.0 is enabled.

• For Internet Explorer: Tools > Internet Options > Advanced > Security

•For Firefox: Tools > Options > Advanced

Step 7 – Browse to the HP SIM Home Page

1. Browse to HP Systems Insight Manager Home Page and wait until HP SIM is fully started. HP

SIM has fully started when you can bring up the Systems Insight Manager Home page. See the HP SIM documentation for help with starting SP SIM.

2. Start the HP Storage Essentials (AppStorManager) service and change to Automatic.

3. You should now be able to access HP SIM and Storage Essentials from a web browser using

the URL https://<FQDN of localhost>:50000 (for example https://example.domain.com:50000). The host name must be fully qualified. HP SIM is displayed in the browser window and you are prompted to enter the user name and password for HP SIM.

NOTE: Do not use the Systems Insight Manager Homepage icon placed on the desktop

after installation. This icon will use localhost to browse to HP SIM. A best practice is to save a bookmark for https://<FQDN>:50000 to the desktop, edit the properties, change icon, and browse to <install dir>:\HP\Systems Insight Manager\HPSIM.ico.

4. Supply the login credentials for the user that was used to install HP SIM. HP SIM launches and

the Storage Essentials menus are included on the HP SIM menus.

5. Disregard the HP SIM First Time User wizard until you have imported your Storage Essentials

license following the instructions in the next step.

HP Storage Essentials SRM 6.0 Installation Guide 25

IMPORTANT: Be sure to apply your Storage Essentials license before setting up discovery with the

HP SIM First Time User wizard. See Step 8 – Obtain and Apply a Storage Essentials License Key

Before Setting Up Discovery on HP SIM, page 26.

Step 8 – Obtain and Apply a Storage Essentials License Key Before Setting Up Discovery on HP SIM

If you see the HP Systems Insight Manager First Time User wizard, do not click the Do not automatically display this dialog again check box. You must first import your Storage Essentials license. Without the license, Storage Essentials cannot start and the HP SIM discovery will fail. After you import the Storage Essentials license, restart the HP SIM First Time wizard (Options > First Time Wizard from HP SIM) to set up discovery. Follow these steps to obtain and import your Storage Essentials license:

1. Go to http://webware.hp.com

from the Installation Complete screen) and the HP Order ID (found on the entitlement certificate) to create a permanent license key.

2. Import the license key:

a. Log in to HP SIM on the remote HP SIM server. b. Click the Security menu. Click Deploy > License Manager > Storage Essentials > Manage

Storage Essentials Keys in HP Systems Insight Manager.

c. Click Licenses from the menu. d. Click the Import License File button. e. Click the Browse button.

You are shown the file system of the computer being used to access the management server.

f. Select the license file. g. Click OK.

and use the generate password option with the UID (copied

Step 9 – Copy Your CIM Extensions to the HP SIM Server

As a best practice HP recommends copying the CIM extensions included on the CIM extensions CD to the HP SIM server. The HP SIM software component includes a tool called the CIM Extension Management tool which can be used to install your CIM extensions on multiple hosts in batch mode.

See ”Deploying and Managing CIM Extensions” on page 181.

Step 10 – Check for and Install any Required Service Packs and Hot Fix Files

1. Contact your Sales Engineer to obtain the latest service packs and hot fix files for Storage

Essentials and HP SIM.

2. Install the latest required service packs and hot fix files for Storage Essentials and HP Systems

Insight Manager. See the Service Pack release notes for installation instructions.

Installing the Management Server on Microsoft Windows26

Step 11 – Install Your CIM Extensions and Set Up Discovery

Before you can discover all of the elements (systems) on your network, you must install the CIM extensions that were copied to the management server during the installation as mentioned in the previous step. For more information about CIM extensions and setting up discovery, see the following chapters:

See ”Deploying and Managing CIM Extensions” on page 181.

See ”Discovery Steps” on page 109.

Installing Storage Essentials and HP SIM for Windows on the Same Server

Complete the following steps to install the Storage Essentials management server and HP SIM for Windows on the same server.

Step 1 – Read the Support Matrix and Release Notes

Read the support matrix and the release notes to make sure the server on which you are installing the Storage Essentials management server meets or exceeds the requirements. The installation wizard provides a link to these documents accessible on each screen (Documentation > Support Matrix or Release Notes). Additionally, be sure to read the important information in ”Installation

and Upgrade Requirements (Cannot Proceed with Install/Upgrade if Not Met)” on page 9.

Step 2 – Log On to the Windows Server

Create a new account or log in to an existing account on the Windows system on which you are installing HP Storage Essentials and HP Systems Insight Manager that has Administrator privileges providing the following permissions:

• Ability to log on as a service

• Ability to create a token object

• Ability to replace a process level token

Step 3 – Start the Storage Essentials for Windows Installation Wizard

Do not install the Oracle database separately. See ”Installation/Upgrade Process is Now

Automated” on page 8 for important information about installing the Oracle database.

IMPORTANT: The drive on which you install the management server must be NTFS format or the

installation wizard will fail.

1. Verify the following:

• The designated Storage Essentials server meets or exceeds the requirements listed in the

Pre-installation Checklist (Installations and Upgrades), page 8 and in the support matrix for

your edition.

• The file system format on the Storage Essentials server is NTFS. The Storage Essentials installation wizard will display an error message if the file system is not NTFS.

2. Start the Storage Essentials installation wizard using one of the following options:

HP Storage Essentials SRM 6.0 Installation Guide 27

To install from the CDs do the following: a. Put the Storage Essentials CD in the CD drive of the designated Storage Essentials server.

The Storage Essentials installation wizard program should start automatically.

b. If it does not start, double-click setup.exe found in the root directory on the Storage

Essentials CD.

To install from a network or local hard drive, do the following: a. Create the following directory structure on the designated drive from which you will install

Storage Essentials:

IMPORTANT: The directory names, as shown below, cannot contain any spaces.

\<ManagementServerCDs>\oracle

(Copy the Oracle 10g installation files found on the Oracle DVD to the Oracle directory you created.)

\<ManagementServerCDs>\srm

(Copy the Storage Essentials for Windows installation files found on the Storage Essentials CD to the srm directory you created.)

\<ManagementServerCDs>\hpsim

(Copy the HP Systems Insight Manager installation files found on the HP SIM CD to the hpsim directory you created.)

\<ManagementServerCDs>\cimext1

(Copy the CIM Extensions CD 1 installation files to the cimext1 directory you created.)

\<ManagementServerCDs>\cimext2

(Copy the CIM Extensions CD 2 installation files to the cimext2 directory you created. Note that the CIM Extensions CD 2 is not required as part of the Storage Essentials installation.)

b. Double-click setup.exe in the srm directory to which you copied the Storage Essentials

installation files.

Installing the Management Server on Microsoft Windows28

IMPORTANT: The directory in which you install the management server must have write access

for the local Administrators group. Be aware that installing the management server in a directory created by another program (for example: the Proliant Support Pack) is not recommended.

3. Read the information on the Welcome screen. Click the hypertext links on the screen to learn

about service packs and other important requirements and click Next when you are ready to continue.

The System Inspection screen is displayed briefly while the installation wizard checks the system and the Getting Started screen is displayed giving you an overview of the installation process.

4. Click Next to continue. The Installation Options screen is displayed.

5. Click the Storage Essentials and HP SIM on the same server option.

Choose the installation locations. Installing HP Storage Essentials and HP Systems Insight Manager on the same server allows you to install all of the software components on one designated system. The software components include: – HP Storage Essentials – HP Systems Insight Manager – Oracle 10g Standard Edition database – HP SIM Connector – CIM Extension Management tool

IMPORTANT: Valid locations must be entered on the Installation Options screen. Path

Choose the installation directory where you want to install the Oracle database for the Storage Essentials management server. Choose a drive with enough dedicated disk space for the Oracle database and its backup files. The disk space requirements are dependent on the size of the SAN you are managing.

If the system does not meet the disk space requirements for the Oracle database used to store the management server data, the installation stops and prompts you to allocate the required disk space.

6. Click Next. The Service Account Credentials screen is displayed. Enter the user name and

password for the HP SIM service account and the Domain name of the domain on which you are installing Storage Essentials and click Next. Click the Help button for more information about the service account credentials if needed.

HP Storage Essentials SRM 6.0 Installation Guide 29

NOTE: In Storage Essentials, the HP SIM Administrator will be assigned the HP Storage

Essentials Administrator role (Domain Admin). See ”About Security for the Management

Server” on page 349 for more information.

The installation wizard scans the system to verify that it meets the requirements specified in the support matrix and the Verify System Requirements screen is displayed showing the current status of the system.

7. Scroll through the list of system requirements to see if you need to make any changes to your

system and click Next. Once you click Next, the Summary screen is displayed.

NOTE: See ”Pre-installation Checklist (Installations and Upgrades)” on page 8 if you need

help making changes to meet basic system requirements. See ”Troubleshooting

Installation/Upgrade” on page 379 for additional information.

8. Scroll through the list of requirements on the Verify System Requirements screen and make any

• Current User Account — The account you use to install must have Windows Administrator

privileges or the installation will stop.

• Memory — The minimum RAM requirement varies depending on your installation option:

• When HP SIM and Storage Essentials are installed on separate servers the minimum RAM requirement for the Storage Essentials server is 4 GB with 6 GB recommended.

• When HP SIM and Storage Essentials are installed on the same server together the minimum RAM requirement for the Storage Essentials server is 6 GB with 8 GB recommended.

NOTE: If the minimum amount of RAM is close to the requirement, the installation wizard

continues.

• Physical Address Extension (PAE) — PAE is a Windows setting to utilize amounts of RAM

greater than 4 GB on certain versions of Windows. See your Windows documentation for more information about PAE settings. The installation or upgrade continues regardless of PAE.

• Disk Storage (typical installation) — Depends on the following:

• With ARCHIVING and RMAN backup off: minimum disk space: 100 GB, recommended disk space: 200 GB.

• With ARCHIVING and RMAN backup on: minimum disk space: 200 GB, recommended disk space: 350 GB.

The installation or upgrade will not continue if the disk space requirements are not met.

Installing the Management Server on Microsoft Windows30

• Operating System — Windows 2003 Server SP1, SP2, R2, R2 SP2. The Storage Essentials

installation or upgrade will not continue if the operating system requirement is not met.

• Processor — A dual Intel XEON (or AMD equivalent) 3.4 GHz or higher CPU is required. If

the CPU is close to the requirement, the installation wizard continues.

• DNS Resolution — The installation wizard verifies the IP Address and DNS name of the server using nslookup. If nslookup is not successful, the installation will still continue.

IMPORTANT: DNS Resolution failure will prevent the product from running successfully.

See the following topic in the troubleshooting chapter if the DNS Resolution requirement fails: “Reverse Lookup Failed” Message (Windows only), page 382.

• Port Availability — The management server requires the following ports to be available:

•80

•162

•443

• 1098–1120

• 4444

• 4445

• 4763

• 5962–5988

• 8009

• 8083

• 8093

NOTE: During upgrades, the Port Availability check may falsely indicate that the port for

the management server is currently in use. When you check the port, you see that it is reserved by the management server and you can therefore safely ignore the warning.

9. Click Install after reviewing the components that will be installed. Click Previous if you need to

make any changes before installing the management server files. Once you click the Install button, the Oracle installation for the management server begins and the Command Prompt window is displayed showing the status of the Oracle installation. The management server installation wizard Status screen is displayed in the background.

HP Storage Essentials SRM 6.0 Installation Guide 31

NOTE: Because you are installing Storage Essentials and HP Systems Insight Manager on

the same server, the CIM extension files are copied to the management server so that you can install the extensions on the hosts in your network at a later time. The CIM extensions are not installed, only copied to the management server during this installation.

If you are installing the management server from the CD set, you are prompted to insert the CDs in the required order of installation indicated by the installation wizard screens.

10.Click Next when all components are installed. The Installation Complete screen is displayed.

11.If you see a Unique Client ID number on the Installation Complete screen, copy the number and

complete ”Step 4 – Obtain a License Key (Required to Start the Management Server for the First

Time)” on page 32.

If your product allows honorary licensing, you will not see the Unique Client ID in which case, you must select the restart the management server option and click Done.

Step 4 – Obtain a License Key (Required to Start the Management Server for the First Time)

See your product invoice for important information about licensing. If you are required to import a license, copy your Unique Client ID number and follow the instructions in your product invoice documentation to obtain and apply your license key.

IMPORTANT: You must have your license ready to import before you can set up discovery using

the HP Systems Insight Manager’s First Time wizard. If you do not import your Storage Essentials license before setting up discovery using the HP SIM First Time wizard, Storage Essentials cannot run its discovery and the Storage Essentials discovery fails.

If you are installing Storage Essentials the management server for the first time and your product requires a license, you must obtain a license key to start and run the product. If you see the HP Systems Insight Manager First Time wizard, do not click the Do not automatically display this dialog again check box. After you import the Storage Essentials license, restart the HP SIM First Time wizard (Options > First Time Wizard from HP SIM). Follow these steps to obtain and import your Storage Essentials license:

1. Copy (Ctrl + C) the Unique Client ID (UID) displayed on the Installation Complete screen.

2. Follow the instructions for obtaining your license key in your product invoice documentation.

Go to http://webware.hp.com Order ID (found on the entitlement certificate) to create a permanent license key.

3. Import the license key:

a. Click Deploy > License Manager > Storage Essentials > Manage Storage Essentials Keys in

HP Systems Insight Manager.

Installing the Management Server on Microsoft Windows32

and use the generate password option with the UID and HP

b. Click the Import License File button. c. Click the Browse button.

You are shown the file system of the computer being used to access the management server.

d. Select the license file. e. Click OK.

IMPORTANT: See ”Checking Installation Log Files” on page 380 for more information about

installations and upgrades.

Step 5 – Configure Browser Settings

1. Verify that Java and JavaScript are installed and enabled.

2. Configure the browser to accept all cookies.

3. Turn off popup blocking.

4. Verify that SSL 3.0 or TLS 1.0 is enabled.

• For Internet Explorer: Tools > Internet Options > Advanced > Security

•For Firefox: Tools > Options > Advanced

Step 6 – Browse to the HP SIM Home Page

1. Browse to HP Systems Insight Manager Home Page and wait until HP SIM is fully started. HP

SIM has fully started when you can bring up the Systems Insight Manager Home page.

2. Start the HP Storage Essentials (AppStorManager) service and change to Automatic.

3. You should now be able to access HP SIM and Storage Essentials from a web browser using

the URL https://<FQDN of localhost>:50000 (for example https://example.domain.com:50000). The host name must be fully qualified.

NOTE: Do not use the Systems Insight Manager Homepage icon placed on the desktop

after installation. This icon will use localhost to browse to HP SIM. A best practice is to save a bookmark for https://<FQDN>:50000 to the desktop, edit the properties, Change icon, and browse to <install dir>:\HP\Systems Insight Manager\HPSIM.ico.

4. Supply the login for the user that was used to install HP SIM.

HP Storage Essentials SRM 6.0 Installation Guide 33

IMPORTANT: Be sure to apply your Storage Essentials license key before setting up discovery with

the HP SIM First Time User wizard. See ”Step 4 – Obtain a License Key (Required to Start the

Management Server for the First Time)” on page 32.

Step 7 – Check for Required Service Packs and Hot Fix Files

Check with your Sales Engineer to obtain and install the latest required service packs and hot fix files for Storage Essentials and HP Systems Insight Manager.

Step 8 – Install Your CIM Extensions and Set Up Discovery

Before you can discover all of the elements (systems) on your network, you must install the CIM extensions that were copied to the management server during the installation. See the following chapters:

See ”Deploying and Managing CIM Extensions” on page 181.

See ”Discovery Steps” on page 109.

If Storage Essentials Fails to Start

If the credentials for the HP SIM server are entered incorrectly, you might not see the Storage Essentials options on the HP SIM menus and/or Storage Essentials might fail to start when you access Storage Essentials options from the HP SIM menus. Re-install the SIM Connector if you see either of these issues following these steps:

1. Put the Storage Essentials CD in the CD drive of the Storage Essentials server. The installation

wizard starts automatically, determines that all components are installed, and automatically displays the HP Systems Insight Manager Service Account Credentials screen.

2. Verify that HP SIM is running and accessible if Storage Essentials and HP SIM are installed on

separate servers (log in to HP SIM on the separate HP SIM server).

3. Return to Storage Essentials and enter the correct credentials for the HP SIM server and click

OK. The SIM Connector is installed and the connection between HP SIM and Storage Essentials

is successful as long as the HP SIM credentials you enter in the Re-install Connector screen are correct.

Installing the Standalone Version of Storage Essentials for Windows

Follow the steps in this section to install Storage Essentials for Windows using the standalone installation option. The standalone version of Storage Essentials consists of the following software components:

• Storage Essentials (Build 6.0)

• Oracle 10g for Storage Essentials (Build 6.0)

Installing the Management Server on Microsoft Windows34

• CIM Extension files (Build 6.0—Common Information Module files that you install on the hosts and other network elements you want to manage and for which you want to automate discovery)

• CIM Extension Management tool for installing some of the supported CIM extensions in batch mode, remotely, onto multiple hosts.

Step 1 – Read the Support Matrix and Release Notes

and Upgrade Requirements (Cannot Proceed with Install/Upgrade if Not Met)” on page 9.

Step 2 – Log On to the Windows Server

Create a new account or log in to an existing account on the Windows system on which you are installing HP Storage Essentials that has Administrator privileges providing the following permissions:

• Ability to log on as a service

• Ability to create a token object

• Ability to replace a process level token

Step 3 – Start the Storage Essentials for Windows Installation Wizard

Do not install the Oracle database separately. See ”About the New Storage Essentials for

Windows Installation Options” on page 14 for important information about installing the Oracle

database.

IMPORTANT: The drive on which you install the management server must be NTFS format or the

installation wizard will fail.

1. Verify the following:

• The designated Storage Essentials server meets or exceeds the requirements listed in the

Pre-installation Checklist (Installations and Upgrades), page 8 and in the support matrix for

your edition.

• The file system format on the Storage Essentials server is NTFS. The Storage Essentials installation wizard will display an error message if the file system is not NTFS.

IMPORTANT: The directory in which you install the management server must have write access for

the local Administrators group. Be aware that installing the management server in a directory created by another program (for example: the Proliant Support Pack) is not recommended.

2. Start the Storage Essentials installation wizard using one of the following options:

To install from the CDs do the following:

HP Storage Essentials SRM 6.0 Installation Guide 35

a. Put the Storage Essentials CD in the CD drive of the designated Storage Essentials server.

The Storage Essentials installation wizard program should start automatically.

b. If it does not start, double-click setup.exe found in the root directory on the Storage

Essentials CD.

To install from a network or local hard drive, do the following: a. Create the following directory structure on the designated drive from which you will install

Storage Essentials:

IMPORTANT: The directory names, as shown below, cannot contain any spaces.

\<ManagementServerCDs>\oracle

(Copy the Oracle 10g installation files found on the Oracle DVD to the Oracle directory you created.)

\<ManagementServerCDs>\srm

(Copy the Storage Essentials for Windows installation files found on the Storage Essentials CD to the srm directory you created.)

\<ManagementServerCDs>\cimext1

(Copy the CIM Extensions CD 1 installation files to the cimext1 directory you created.)

\<ManagementServerCDs>\cimext2

(Copy the CIM Extensions CD 2 installation files to the cimext2 directory you created. Note that the CIM Extensions CD 2 is not required as part of the Storage Essentials installation.)

b. Double-click setup.exe in the srm directory to which you copied the Storage Essentials

installation files.

IMPORTANT: The directory in which you install the management server must have write access

for the local Administrators group. Be aware that installing the management server in a directory created by another program (for example: the Proliant Support Pack) is not recommended.

3. Read the information on the Welcome screen. Click the hypertext links on the screen to learn

about service packs and other important requirements and click Next when you are ready to continue.

The System Inspection screen is displayed briefly while the installation wizard checks the system and the Getting Started screen is displayed giving you an overview of the installation process.

4. Click Next to continue. The Installation Options screen is displayed.

5. Click Standalone Option: HP Storage Essentials only installation.

Installing the Management Server on Microsoft Windows36

6. Choose the installation location. You can change the installation location of the management

server and the Oracle database if you prefer.

IMPORTANT: Valid locations must be entered on the Installation Options screen. Path

information can only contain the following characters: A-z, 0-9, hyphen, underscore, period, back slash. Storage Essentials and the Oracle database paths cannot contain spaces. Drive letters must be fixed drives.

7. Click Next. The installation wizard scans the system to verify that it meets the requirements

specified in the support matrix and the Verify System Requirements screen is displayed showing the current status of the system.

If the system does not meet the disk space requirements for the Oracle database used to store the Storage Essentials management server data, the installation stops and prompts you to allocate the required disk space.

8. Scroll through the list of system requirements to see if you need to make any changes to your

system and click Next. Once you click Next, the Summary screen is displayed.

NOTE: See ”Pre-installation Checklist (Installations and Upgrades)” on page 8 if you need

help making changes to meet basic system requirements. See ”Troubleshooting

Installation/Upgrade” on page 379 for additional information.

If you see a warning in the Ports Availability requirement you need to check the port assignments to be sure that the ports listed are not currently in use and make any changes that are necessary. See the support matrix to verify the requirements listed below:

• Current User Account — The account you use to install must have Windows Administrator

privileges or the installation will stop.

• Memory — The minimum RAM requirement is 4 GB with 6 GB recommended.

NOTE: If the minimum amount of RAM is close to the requirement, the installation wizard

continues.

• Physical Address Extension (PAE) — PAE is a Windows setting to utilize amounts of RAM

greater than 4 GB on certain versions of Windows. See your Windows documentation for more information about PAE settings. The installation or upgrade continues regardless of PAE.

• Disk Storage (typical installation) — Depends on the following:

• With ARCHIVING and RMAN backup off: minimum disk space: 100 GB, recommended disk space: 200 GB.

HP Storage Essentials SRM 6.0 Installation Guide 37

• With ARCHIVING and RMAN backup on: minimum disk space: 200 GB, recommended disk space: 350 GB.

The installation or upgrade will not continue if the disk space requirements are not met. See the HP Storage Essentials 6.0 SRM User Guide for information about the archiving and RMAN backup features.