HP st5747, st5742 Hardware Reference Manual

Hardware Reference Guide

HP st5742/st5747 Streaming Thin Clients

© Copyright 2009 Hewlett-Packard
Development Company, L.P. The
information contained herein is subject to
change without notice.

Microsoft and Windows are trademarks of
Microsoft Corporation in the U.S. and other
countries.

The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.

This document contains proprietary
information that is protected by copyright. No
part of this document may be photocopied,
reproduced, or translated to another
language without the prior written consent of
Hewlett-Packard Company.

Hardware Reference Guide

HP st5742/st5747 Streaming Thin Clients

First Edition (September 2009)

Document Part Number: 593195-001

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage

to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

ENWW iii

iv About This Book ENWW

Table of contents

1 Product Features

Standard Features ................................................................................................................................ 1

Thin Client Management Solutions ...................................................................................................... 2

Front Panel Components ..................................................................................................................... 2

Top Components .................................................................................................................................. 3

Rear Panel Components ...................................................................................................................... 4

Installing the Antenna (Wireless Models) ............................................................................................. 5

Installing the Rubber Feet .................................................................................................................... 5

Installing the Stand ............................................................................................................................... 5

Removing the Stand ............................................................................................................................. 6

Using the Power Cord Retention Slot ................................................................................................... 7

Using the Keyboard .............................................................................................................................. 8

Windows Logo Key .............................................................................................................. 9

Additional Function Keys ..................................................................................................... 9

Special Mouse Functions ..................................................................................................................... 9

Serial Number Location ...................................................................................................................... 10

2 Hardware Changes

General Hardware Installation Sequence ........................................................................................... 11

Removing and Replacing the Secure USB Compartment Cover ....................................................... 13

Removing the Secure USB Compartment Cover .............................................................. 13

Replacing the Secure USB Compartment Cover ............................................................... 14

Removing and Replacing the Side Access Panel and Metal Side Cover ........................................... 15

Removing the Side Access Panel and Metal Side Cover .................................................. 15

Replacing the Metal Side Cover and Side Access Panel .................................................. 16

Installing Thin Client Options .............................................................................................................. 17

Installing the USB Device .................................................................................................. 18

Removing and Replacing the Battery ................................................................................ 18

Installing a Secondary Flash Memory Module ................................................................... 19

Installing a Second SO-DIMM ........................................................................................... 20

Installing the PCI Express Expansion Module and PCI Express Card .............................. 22

External Drives .................................................................................................................. 22

Appendix A Specifications

ENWW v

Appendix B Security Provisions

Securing the Thin Client ..................................................................................................................... 25

Appendix C Mounting the Thin Client

HP Quick Release .............................................................................................................................. 26

Supported Mounting Options ............................................................................................. 28

Non-supported Mounting Option ........................................................................................ 30

Appendix D Thin Client Operation

Routine Thin Client Care .................................................................................................................... 31

Supported Orientations ...................................................................................................................... 31

Non-supported Orientation ................................................................................................................. 33

Appendix E Electrostatic Discharge

Preventing Electrostatic Damage ....................................................................................................... 34

Grounding Methods ............................................................................................................................ 34

Appendix F Shipping Information

Shipping Preparation .......................................................................................................................... 35

Important Service Repair Information ................................................................................................. 35

Index ................................................................................................................................................................... 36

vi ENWW

1 Product Features

Standard Features

Thank you for purchasing an HP thin client. We hope you have years of use from our st5742 or st5747
streaming thin clients. Our goal is to provide you with award-winning clients that are easy to deploy and
manage with the power and reliability you expect.

The next sections describe the features of the thin client. For a complete list of the hardware and software
installed on a specific model, visit

http://h10010.www1.hp.com/wwpc/us/en/sm/WF04a/

12454-12454-321959-338927-89307.html and search for a specific thin client model.

The thin client exhibits the following features:

●

no moving parts

●

no hard drives or diskette drives

●

5-minute setup time

●

central deployment and management using a broad range of easy and scalable remote
management solutions

Various options are available for your thin client. For more information about available options, visit the
HP Web site at

http://h10010.www1.hp.com/wwpc/us/en/sm/WF12a/12454-12454-321959.html.

ENWW Standard Features 1

Thin Client Management Solutions

Since this Streaming Thin Client is flashless, it is specifically for use with streaming operating system
applications, such as HP Image Manager, HP TeachNow, and Citrix Provisioning Server. A local
operating system cannot be installed on this device, so it cannot execute Linux or Windows Embedded
Standard. Typically this type of client receives a preboot executable via PXE, and then connects via
Ethernet to a remote server which contains the disk image for this client.

Front Panel Components

Figure 1-1 Front panel components

(1) Secure USB compartment (4) Line-out (headphone) audio connector

(2) Power button (5) Line-in (microphone) connector

(3) Flash activity LED (6) Universal serial bus (USB) connectors (2)

For more information, refer to the model-specific QuickSpecs at http://h18004.www1.hp.com/products/quickspecs/

QuickSpecs_Archives/QuickSpecs_Archives.html.

2 Chapter 1 Product Features ENWW

Top Components

Figure 1-2 Top components, external view

(1) Cable lock slot

(2) Secure USB compartment

Figure 1-3 Top components, internal view

(1) Cable lock slot

(2) Secure USB compartment ports (2)

(3) Microsoft diskless COA allowing streaming of a Microsoft Windows operating system (st5742 only)

The secure USB compartment allows you to use two USB devices in a secured location.

ENWW Top Components 3

Rear Panel Components

Figure 1-4 Rear panel components

(1) Wireless antenna* (6) PS/2 connectors (2)

(2) Ethernet RJ-45 connector (7) Serial connector

(3) Universal serial bus (USB) connectors (4) (8) Power connector

(4) DisplayPort connector (9) Power cord retention slot

(5) VGA connector

*Available on some models. Refer to the model-specific QuickSpecs at www.hp.com for details.

The wireless antenna allows you to send and receive wireless signals to communicate with wireless
local area networks (WLAN).

4 Chapter 1 Product Features ENWW

Installing the Antenna (Wireless Models)

▲

Screw the antenna in place on the rear of the thin client.

Figure 1-5 Installing the antenna

CAUTION: To prevent damage to the antenna mounting, do not overtighten the antenna.

Installing the Rubber Feet

To install the rubber feet:

1. Lay the thin client on its right side.

2. Remove the feet from their backing.

3. Press each foot down securely onto a corner of the left side of the thin client.

Figure 1-6 Installing the rubber feet

Installing the Stand

If the thin client will be installed in an vertical orientation and it will not be mounted, the stand should be
installed for stability.

ENWW Installing the Antenna (Wireless Models) 5

To install the stand:

1. Turn unit upside down.

2. Locate the slots on the bottom of the unit into which the tabs on the stand fit.

3. Insert the tabs into the slots (1), and then slide the stand about 1.26 cm (1/2 inch) toward the front

of the unit until it locks into place (2).

Figure 1-7 Installing the stand

Removing the Stand

To remove the stand:

1. Turn unit upside down.

2. Press the tab (1), and then slide the stand about 1.26 cm (1/2 inch) toward the back of the unit and

lift the stand off the unit (2).

Figure 1-8 Removing the stand

6 Chapter 1 Product Features ENWW

Using the Power Cord Retention Slot

To prevent accidental disconnection, press a loop of the power cord into the power cord retention slot.

Figure 1-9 Power cord retention slot

ENWW Using the Power Cord Retention Slot 7

Using the Keyboard

Figure 1-10 Keyboard features

(1) Caps Lock key Activates/deactivates the Caps Lock feature.

(2) Scroll Lock key Activates/deactivates the Scroll Lock feature.

(3) Num Lock key Activates/deactivates the Num Lock feature.

(4) Ctrl key Use in combination with another key; its function depends on the

application software you are using.

(5)

Windows Logo Key

1

Opens the Start menu in Microsoft Windows. Use in combination with
other keys to perform other functions. For more information, see

Windows

Logo Key on page 9.

(6) Alt key Use in combination with another key; its function depends on the

application software you are using.

(7)

Application key

1

Similar to the right mouse button, opens pop-up menus in a Microsoft
Office application. May perform other functions in other software
applications.

(8) Editing keys Includes the following: Insert, Home, Page Up, Delete, End, and Page

Down.

Hold Ctrl and Alt while pressing Delete to restart the thin client.

1

Available in select geographic regions.

8 Chapter 1 Product Features ENWW

Windows Logo Key

Use the Windows Logo Key in combination with other keys to perform certain functions available in
Windows operating systems.

Windows Logo Key + Tab Switch between open items.

Windows Logo Key + e Open My Computer.

Windows Logo Key + f Search for a file or folder.

Windows Logo Key + Ctrl + f Search for computers.

Windows Logo Key + m Minimize all windows.

Windows Logo Key + Shift + m Undo minimize all.

Windows Logo Key + Break Display the System Properties dialog box.

Windows Logo Key + r Open the Run dialog box.

Additional Function Keys

The following key combinations also work on HP thin clients:

Alt + Esc Cycles through minimized applications.

Alt + Tab Cycles through open applications.

Alt + Shift + Tab Switches to the previous session.

Special Mouse Functions

Most software applications support the use of a mouse. The functions assigned to each mouse button
depend on the software applications you are using.

ENWW Special Mouse Functions 9

Serial Number Location

Every thin client includes a unique serial number located as shown in the following illustration. Have this
number available when contacting HP customer service for assistance.

Figure 1-11 Serial number location

10 Chapter 1 Product Features ENWW

2 Hardware Changes

General Hardware Installation Sequence

To ensure the proper installation thin client hardware components:

1. Back up any data, if necessary.

2. If the thin client is powered on:

a. Turn the unit and any other attached devices off.

b. Disconnect the power cord from the wall outlet.

c. Disconnect any external devices or cables, such as an antenna or cable lock.

WARNING! To reduce the risk of personal injury from electrical shock and/or hot surfaces, be

sure to disconnect the power cord from the wall outlet and allow the internal system components
to cool before touching.

WARNING! To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug

telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.

CAUTION: Static electricity can damage the electronic components of the thin client or optional

equipment. Before beginning these procedures, ensure that you are discharged of static electricity
by briefly touching a grounded metal object. See

Electrostatic Discharge on page 34 for more

information.

3. Remove the secure USB compartment cover. See Removing and Replacing the Secure USB

Compartment Cover on page 13 for more information.

4. Remove the stand, if it is installed. See

Removing the Stand on page 6 for more information.

5. Remove the side access panel and metal side cover. See

Removing and Replacing the Side

Access Panel and Metal Side Cover on page 15 for more information.

6. Remove any hardware that you will replace.

7. Install or replace equipment. For removal and replacement procedures, see the following

sections:

●

Installing the USB Device on page 18

●

Installing the PCI Express Expansion Module and PCI Express Card on page 22

●

Removing and Replacing the Battery on page 18

ENWW General Hardware Installation Sequence 11

●

Installing a Secondary Flash Memory Module on page 19

●

Installing a Second SO-DIMM on page 20

NOTE: Option kits include more detailed installation instructions.

8. Replace the side access panel and metal side cover. See Removing and Replacing the Side

Access Panel and Metal Side Cover on page 15 for more information.

9. Install the stand, if you will be using the thin client unmounted in a vertical orientation. See

Installing

the Stand on page 5 for more information.

10. Replace the secure USB compartment cover. See

Removing and Replacing the Secure USB

Compartment Cover on page 13 for more information.

11. Reconnect any external devices and power cords.

12. Turn on the monitor, the thin client, and any devices you want to test.

13. Load any necessary drivers.

NOTE: You can download select hardware drivers from HP at http://www.hp.com/country/us/eng/

support.html.

14. Reconfigure the thin client, if necessary.

12 Chapter 2 Hardware Changes ENWW

Removing and Replacing the Secure USB Compartment
Cover

The secure USB compartment allows you to install two USB devices in a secure location inside the thin
client. Along with providing a hidden location, the secure USB compartment can be locked by the
optional security cable lock.

CAUTION: The ambient temperature inside of the secure USB compartment can reach up to 55° C

(131° F) in worst case conditions. Make sure the specifications for any device you install in the
compartment indicate the device can tolerate a 55° C (131° F) ambient environment.

NOTE: In addition to following these instructions, follow the detailed instructions that accompany the

accessory you are installing.

Before beginning the installation process, review General Hardware Installation Sequence

on page 11 for procedures you should follow before and after installing or replacing hardware.

Removing the Secure USB Compartment Cover

Use the following procedure to remove the secure USB compartment cover.

WARNING! Before removing the secure USB compartment cover, ensure that the thin client is turned

off and the power cord is disconnected from the electrical outlet.

To remove the secure USB compartment cover:

1. On rear of the thin client, remove the screw that secures the compartment cover to the unit (1).

2. On the front of the unit, push the compartment cover about 1.27 cm (1/2 inch) toward the front of

the unit (2).

3. Remove the cover from the unit by first lifting the rear (screw side) of the cover, and then lifting the

cover off the unit (3).

Figure 2-1 Removing the secure USB compartment cover

ENWW Removing and Replacing the Secure USB Compartment Cover 13

Replacing the Secure USB Compartment Cover

To replace the secure compartment cover:

1. Place the cover on top of the unit so it is offset about 1.27 cm (1/2 inch) toward the rear of the unit,

allowing the tabs on the cover to align and insert into the slots on the chassis (1).

2. Slide the cover toward the back of the unit until it locks in place and the cover is flush with the front

panel of the chassis (2).

3. Replace the screw (3).

Figure 2-2 Replacing the secure compartment cover

14 Chapter 2 Hardware Changes ENWW

Removing and Replacing the Side Access Panel and Metal
Side Cover

Removing the Side Access Panel and Metal Side Cover

WARNING! Before removing the side access panel, ensure that the thin client is turned off and the

power cord is disconnected from the electrical outlet.

To remove the access panel:

1. Remove the secure USB compartment cover (1). For more information, see

Removing the Secure

USB Compartment Cover on page 13.

2. Remove the stand, if it is installed (2). See

Removing the Stand on page 6 for more information.

3. Lay the thin client on its side on a secure working surface.

●

Remove the right side access panel if you are removing or installing:

◦

battery

◦

secondary flash memory module

◦

PCI expansion module and PCI card

●

Remove the left side access panel if you are removing or installing a second SO-DIMM.

4. Slide the access panel about 6.35 mm (1/4 inch) toward the top of the unit (3), and then lift the

access panel up and off the unit (4).

Figure 2-3 Removing the side access panel

To remove the metal side cover:

NOTE: Do not remove the metal side cover when installing a PCI Expansion Module or a second SO-

DIMM.

You must remove the metal side cover to access internal components such as the battery or the memory.

1. Remove the four screws that secure the metal side cover to the chassis (1).

ENWW Removing and Replacing the Side Access Panel and Metal Side Cover 15

2. Lift the metal side cover, front side first, off the unit (2).

Figure 2-4 Removing the metal side cover

Replacing the Metal Side Cover and Side Access Panel

To replace the metal side cover:

1. Place the metal side cover on the chassis, rear edge first, making sure to insert the tabs in the rear

edge of the cover in the holes in the chassis (1).

2. Insert and tighten the four screws (2).

Figure 2-5 Replacing the metal side cover

To replace the access panel:

1. Place the access panel on the side of the unit, offset about 6.35 mm (1/4 inch) toward the top of

the unit (1).

16 Chapter 2 Hardware Changes ENWW

2. Slide the panel toward the bottom of the unit until it locks into place (2).

Figure 2-6 Replacing the side access panel

Installing Thin Client Options

Various options can be installed on the thin client:

●

Installing the USB Device on page 18

●

Installing a Secondary Flash Memory Module on page 19

●

Installing a Second SO-DIMM on page 20

●

Removing and Replacing the Battery on page 18

●

Installing the PCI Express Expansion Module and PCI Express Card on page 22

●

External Drives on page 22

ENWW Installing Thin Client Options 17

Installing the USB Device

Before beginning the replacement process, review General Hardware Installation Sequence

on page 11 for procedures you should follow before and after installing or replacing hardware.

▲

Insert the USB device into the USB port in the secure USB compartment. See the following
illustration for the location of the ports in the secure USB compartment.

Figure 2-7 USB ports in the secure USB compartment

Removing and Replacing the Battery

Before beginning the replacement process, review General Hardware Installation Sequence

on page 11 for procedures you should follow before and after installing or replacing hardware.

WARNING! You must remove the right side panel to access the battery. Before removing the side

access panel, ensure that the thin client is turned off and the power cord is disconnected from the
electrical outlet.

To remove and replace the battery:

1. Locate the battery on the system board.

18 Chapter 2 Hardware Changes ENWW

2. To release the battery from its holder, squeeze the metal clamp that extends above one edge of

the battery. When the battery pops up, lift it out (1).

Figure 2-8 Removing and replacing the internal battery

3. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the

positive side up. Push the other edge down until the clamp snaps over the other edge of the battery
(2).

HP encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries. For more information about recycling programs, go to

www.hp.com/recycle.

Batteries, battery packs, and accumulators should not be disposed of together with the general household
waste. In order to forward them to recycling or proper disposal, please use the public collection system
or return them to HP, an authorized HP partner, or their agents.

The Taiwan EPA requires dry battery manufacturing or importing firms, in accordance with Article 15 or
the Waste Disposal Act, to indicate the recovery marks on the batteries used in sales, giveaways, or
promotions. Contact a qualified Taiwanese recycler for proper battery disposal.

Installing a Secondary Flash Memory Module

Before beginning the installation process, review General Hardware Installation Sequence

on page 11 for procedures you should follow before and after installing or replacing hardware.

WARNING! You must remove the right side panel to access the system board. Before removing the

side access panel, ensure that the thin client is turned off and the power cord is disconnected from the
electrical outlet.

CAUTION: Static electricity can damage the electronic components of the computer or optional cards.

Before beginning these procedures, ensure that you are discharged of static electricity by briefly
touching a grounded metal object. When handling a memory module, be careful not to touch any of the
contacts. Doing so may damage the module.

ENWW Installing Thin Client Options 19

To install the secondary flash memory module:

1. Locate the secondary flash memory module socket on the system board.

Figure 2-9 Installing the Secondary Flash Memory Module

2. Insert the flash memory module into the socket on the system board.

NOTE: A flash memory module can be installed in only one way. Line up the hole in the flash

memory module with the retention post on the system board.

3. Press the module connectors firmly into the flash memory module socket, making sure that the

retention post on the system board comes up through the hole in the module.

Installing a Second SO-DIMM

Before beginning the replacement process, review General Hardware Installation Sequence

on page 11 for procedures you should follow before and after installing or replacing hardware.

WARNING! You must remove the left side panel to access the SO-DIMM compartment. Before

removing the side access panel, ensure that the thin client is turned off and the power cord is
disconnected from the electrical outlet.

CAUTION: Static electricity can damage the electronic components of the computer or optional cards.

Before beginning these procedures, ensure that you are discharged of static electricity by briefly
touching a grounded metal object. When handling a memory module, be careful not to touch any of the
contacts. Doing so may damage the module.

To install the SO-DIMM:

1. Slide the serial number tab out of the way.

NOTE: Be sure not to lose this tab.

20 Chapter 2 Hardware Changes ENWW

2. Remove the access plate:

Figure 2-10 Removing the SO-DIMM access plate

a. Remove the two screws securing the access plate to the chassis.

b. Lift the rear edge of the plate and pull the plate back and up off the chassis.

3. Hold the SO-DIMM at about a 20–degree angle and insert the SO-DIMM into the socket.

NOTE: A memory module can be installed in only one way. Match the notch on the module with

the tab on the memory socket.

Figure 2-11 Installing a SO-DIMM

4. Push the module into the socket, ensuring that the module is fully inserted and properly seated.

5. Press the module down into the compartment.

ENWW Installing Thin Client Options 21

6. Replace the access plate:

Figure 2-12 Replacing the SO-DIMM access plate

a. Insert the tab on the front edge into its slot and set the plate into position.

NOTE: You may need to press lightly on the access plate to position it properly against the

chassis.

b. Replace the two screws to secure the access plate to the chassis.

7. Slide the serial number tab into its slots.

Installing the PCI Express Expansion Module and PCI Express Card

Before beginning the replacement process, review General Hardware Installation Sequence

on page 11 for procedures you should follow before and after installing or replacing hardware.

WARNING! Before removing the side access panel, ensure that the thin client is turned off and the

power cord is disconnected from the electrical outlet.

Follow the installation instructions included in the PCIe Expansion Module option kit.

External Drives

Various external USB drives are available as options for the st5742/st5747. For more information about
these drives, visit

http://h10010.www1.hp.com/wwpc/us/en/sm/WF12a/12454-12454-321959.html, or

refer to the instructions that accompany the option.

For more information about available options, visit the HP Web site at

http://h10010.www1.hp.com/

wwpc/us/en/sm/WF12a/12454-12454-321959.html.

22 Chapter 2 Hardware Changes ENWW

A Specifications

Table A-1 HP st5742/st5747 Streaming Thin Client

Dimensions

Width (front to back)

Height (top to bottom, without stand)

Depth (side to side)

222 mm

255 mm

44 mm

8.74 in.

10.04 in

1.73 in.

Approximate Weight 1.53 kg 3.37 lb

Temperature Range (fanless design)*

Operating**

(max. rate of change is 10° C per hour or 18° F per hour)

Nonoperating

(max. rate of change is 20° C per hour or 36° F per hour)

10° to 40° C

-30° to 60° C

50° to 104° F

-22° to 140° F

*Specifications are at sea level with altitude derating of 1° C/
300m (1.8° F/1000ft) to a maximum of 3Km (10,000ft), with
no direct, sustained sunlight. Upper limit may be limited by
the type and number of options installed.

** The operating temperature range when the thin client
is attached to a flat panel using the HP Quick Release
is 50° to 95° F (10° to 35° C).

Relative Humidity (non-condensing)

Operating

(max. wet bulb temperature is 28° C or 84.2° F)

Nonoperating

(max. wet bulb temperature is 38.7° C or 101.6° F)

10–90%

5–95%

10–90%

5–95%

Maximum Altitude (unpressurized)

Operating

(max. allowed rate of change is 457m per minute or 1500 ft
per minute)

Nonoperating

(max. allowed rate of change is 457m per minute or 1500 ft
per minute)

3048 m

9,144 m

10,000 ft

30,000 ft

Power Supply

Operating Input Voltage Range

Rated Line Frequency

100–240 VAC

50–60 Hz

100–240 VAC

50–60 Hz

ENWW 23

Power Output (maximum) 65 W 65 W

Rated Output Current (maximum) 3.42 A 3.42 A

Output Voltage +19 V DC +19 V DC

Table A-1 HP st5742/st5747 Streaming Thin Client (continued)

24 Appendix A Specifications ENWW

B Security Provisions

Securing the Thin Client

The st5742/st5747 streaming thin client is designed to accept a security cable lock. This cable lock
prevents unauthorized removal of the thin client, as well as locking the secure compartment. To order
this option, visit the HP Web site at

http://h30094.www3.hp.com/product.asp?

sku=2563044&pagemode=ca.

1. Locate the cable lock slot on the back panel.

2. Insert the cable lock into the slot, and then use the key to lock it.

Figure B-1 Securing the thin client

ENWW Securing the Thin Client 25

C Mounting the Thin Client

HP Quick Release

The HP st5742/st5747 Streaming Thin Client incorporates four mounting points on each side of the unit.
These mounting points follow the VESA (Video Electronics Standards Association) standard, which
provides industry-standard mounting interfaces for Flat Displays (FDs), such as flat panel monitors, flat
displays, and flat TVs. The HP Quick Release connects to the VESA-standard mounting points, allowing
you to mount the thin client in a variety of orientations.

NOTE: When mounting to a thin client, use the 15 mm screws supplied with the Quick Release Kit.

Figure C-1 HP Quick Release

To order this option, visit the HP Web site at http://h10010.www1.hp.com/wwpc/us/en/sm/WF06c/

A10-51210-347116-329242-347116-1838057-1838058-1838059.html.

26 Appendix C Mounting the Thin Client ENWW

To use the HP Quick Release with a VESA-configured thin client:

1. Using four 15 mm screws included in the mounting device kit, attach one side of the HP Quick

Release to the thin client as shown in the following illustration.

Figure C-2 Connecting the HP Quick Release to the thin client

2. Using four screws included in the mounting device kit, attach the other side of the HP Quick Release

to the device to which you will mount the thin client. Make sure the release lever points upward.

Figure C-3 Connecting the HP Quick Release to another device

ENWW HP Quick Release 27

3. Slide the side of the mounting device attached to the thin client (1) over the other side of the

mounting device (2) on the device on which you want to mount the thin client. An audible 'click'
indicates a secure connection.

Figure C-4 Connecting the thin client

NOTE: When attached, the HP Quick Release automatically locks in position. You only need to slide

the lever to one side to remove the thin client.

CAUTION: To ensure proper function of the HP Quick Release and a secure connection of all

components, make sure both the release lever on one side of the mounting device and the rounded
opening on the other side face upward.

Supported Mounting Options

The following illustrations demonstrate some of the supported and not supported mounting options for
the mounting bracket.

●

You can mount a thin client between a flat panel monitor and the wall.

Figure C-5 Thin client mounted with flat panel on wall

●

You can mount the thin client on the back of a flat panel monitor stand.

28 Appendix C Mounting the Thin Client ENWW

Figure C-6 Thin client mounted on back of monitor stand

●

You can mount the thin client on a wall.

Figure C-7 Thin client mounted on wall

●

You can mount the thin client under a desk.

Figure C-8 Thin client mounted under desk

ENWW HP Quick Release 29

Non-supported Mounting Option

CAUTION: Mounting a thin client in an non-supported manner could result in failure of the HP Quick

Release and damage to the thin client and/or other equipment.

Do not mount the thin client on a flat panel monitor stand, between the panel and the stand.

Figure C-9 Unsupported mounting position—thin client between stand and monitor

30 Appendix C Mounting the Thin Client ENWW

D Thin Client Operation

Routine Thin Client Care

Use the following information to properly care for your thin client:

●

Never operate the thin client with the outside panel removed.

●

Keep the thin client away from excessive moisture, direct sunlight, and extreme heat and cold. For
information about the recommended temperature and humidity ranges for the thin client, see

Specifications on page 23.

●

Keep liquids away from the thin client and keyboard.

●

Turn off the thin client and wipe the exterior with a soft, damp cloth as needed. Using cleaning
products may discolor or damage the finish.

Supported Orientations

HP supports the following orientations for the thin client.

CAUTION: You must adhere to HP-supported orientations to ensure your thin clients function

properly.

●

You can place the thin client vertically using the supplied stand.

Figure D-1 Vertical orientation

●

You can lay the thin client horizontally on its rubber feet.

ENWW Routine Thin Client Care 31

Figure D-2 Horizontal orientation

●

You can lay the thin client under a monitor stand with at least one inch of clearance.

Figure D-3 Under monitor stand

32 Appendix D Thin Client Operation ENWW

Non-supported Orientation

HP does not support the following orientation for the thin client.

CAUTION: Non-supported placement of thin clients could result in operation failure and/or damage to

the devices.

CAUTION: Thin clients require proper ventilation to maintain operating temperature. Do not block the

vents.

Do not put thin clients in drawers or other sealed enclosures. Do not place a monitor or other object on
top of the thin client. Thin clients require proper ventilation to maintain operating temperatures.

Figure D-4 Do not put thin clients in drawers or other sealed enclosures

Figure D-5 Do not place a monitor on the thin client

ENWW Non-supported Orientation 33

E Electrostatic Discharge

A discharge of static electricity from a finger or other conductor may damage system boards or other
static-sensitive devices. This type of damage may reduce the life expectancy of the device.

Preventing Electrostatic Damage

To prevent electrostatic damage, observe the following precautions:

●

Avoid hand contact by transporting and storing products in static-safe containers.

●

Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

●

Place parts on a grounded surface before removing them from their containers.

●

Avoid touching pins, leads, or circuitry.

●

Always be properly grounded when touching a static-sensitive component or assembly.

Grounding Methods

There are several methods for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:

●

Use a wrist strap connected by a ground cord to a grounded Thin Client chassis. Wrist straps are
flexible straps of 1 megohm +/- 10 percent resistance in the ground cords. To provide proper
grounding, wear the strap snug against the skin.

●

Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet
when standing on conductive floors or dissipating floor mats.

●

Use conductive field service tools.

●

Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, contact an HP authorized
dealer, reseller, or service provider.

NOTE: For more information about static electricity, contact an HP authorized dealer, reseller, or

service provider.

34 Appendix E Electrostatic Discharge ENWW

F Shipping Information

Shipping Preparation

Follow these suggestions when preparing to ship the thin client:

1. Turn off the thin client and external devices.

2. Disconnect the power cord from the electrical outlet, then from the thin client.

3. Disconnect the system components and external devices from their power sources, then from the

thin client.

4. Pack the system components and external devices in their original packing boxes or similar

packaging with sufficient packing material to protect them.

NOTE: For environmental nonoperating ranges, see Specificationson page 23.

Important Service Repair Information

In all cases, remove and safeguard all external options before returning the thin client to HP for repair
or exchange.

In countries that support customer mail-in repair by returning the same unit to the customer, HP makes
every effort to return the repaired unit with the same internal memory and flash modules that were sent.

In countries that do not support customer mail-in repair by returning the same unit to the customer, all
internal options should be removed and safeguarded in addition to the external options. The thin client
should be restored to the original configuration before returning it to HP for repair.

ENWW Shipping Preparation 35

Index

A

access panel

removing 15

replacing 16
altitude specifications 23
antenna

installing 5

location 3

B

battery, replacing 11, 12

C

cable lock slot location 3
cable lock, installing 25
cautions

ambient temperature 13

antenna mounting 5

HP Quick Release 28

mounting thin client 30

static electricity 11

thin client orientation 31, 33

ventilation 33
Client Automation 2
components

front panel 2

keyboard 8

mouse 9

rear panel 4

top 3

D

Device Manager 2
dimensions 23
diskette drive 17
display connector location 4
downloads Web site 12

E

electrostatic discharge 34

Ethernet connector location 4

F

feet, installing 5
Flash activity LED location 2
flash memory module,

installing 12
front panel components 2
function keys 9

G

grounding methods 34

H

hard drive 17
hardware specifications 23
hardware, upgrades 11
headphone connector location 2
HP Client Automation 2
HP Device Manager 2
HP Quick Release 26
HP ThinState Tools 2
humidity specifications 23

I

installation sequence 11
installing

antenna 5
cable lock 25
external drives 17
flash memory module 12
hardware 11
HP Quick Release 26
MultiBay diskette drive 17
PCIe expansion card 11
PCIe expansion module 11
rubber feet 5
SATA flash memory

module 12

stand 5

thin client onto HP Quick

Release 26

USB devices 1, 11

K

keyboard

function keys 9
layout 8
Windows logo key 8

L

line-out audio location 4
lock, cable, slot location 3

M

management solutions 2
memory module, installing 12
metal side cover

removing 15

replacing 16
microphone connector location 2
mounting options

on back of monitor stand 28

on wall 28

under desk 28

with flat panel on wall 28
mounting thin client 26
mouse functions 9

N

non-supported orientations

in a drawer 33

under a monitor 33

O

options

installing 11

PCIe expansion module 11

supported 11

USB device 11

36 Index ENWW

P

PCIe expansion card,

installing 11

PCIe expansion module,

installing 11
power button location 2
power connector location 4
power cord retention slot 7
power LED location 2
power output specifications 24
power supply specifications 23
preventing electrostatic

damage 34
PS/2 connectors location 4

R

rated output current 24
rear panel components 4
relative humidity

specifications 23
removing

battery 11, 12
metal side cover 15
secure USB compartment

cover 13
side access panel 15
stand 6

replacing

battery 11, 12
metal side cover 16
secure USB compartment

cover 14
side access panel 16

retention slot, power cord 7
RJ-45 connector location 4
routine care 31
rubber feet, installing 5

S

SATA flash memory module,

installing 12

secure USB compartment

location 2, 3
ports 3
removing cover 13
replacing cover 14

security 25
serial connector location 4
serial number location 10
service repair 35

shipping preparation 35
shutting down 11
side access panel

removing 15
replacing 16

side cover

removing 15

replacing 16
solutions, management 2
specifications

altitude 23

dimensions 23

hardware 23

humidity 23

power output 24

power supply 23

rated output current 24

relative humidity 23

temperature 23

thin client 23

weight 23
stand

installing 5

removing 6
supported mounting options 28
supported orientations

horizontal 31

under monitor stand 31

vertical 31

T

temperature specifications 23
ThinState Tools 2
top components 3

U

unsupported mounting option 30
USB devices, installing 1, 11
USB ports

location 2, 4

secure 3

V

VGA connector location 4

W

warnings

electric shock 11, 13, 15,

18, 19, 20, 22

fire 11

Web sites

downloads 12
external USB drives 22
HP hardware drivers 12
options 1, 25, 26
QuickSpecs 2
thin client hardware and

software 1
thin client options 1
USB drive options 22

weight 23
Windows Logo Key 8
Windows logo key 8
wireless antenna

installing 5
location 3

ENWW Index 37