Solar Energy Australia
HP
Compact
User Manual HP COMPACT Rev 0803
SSC-1602A
Page 4
P
LEASE COMPLETE AND RETURN YOUR WARRANTY CARD
SOLAR ENERGY AUSTRALIA WARRANTY Terms and Conditions
Solar Energy Australia considers reliability of your power system/inverter as absolutely critical. We would rather avoid
any potential inconvenience by being proactive. Many external influences can affect the reliability of an inverter, none of
which are under the control of Solar Energy Australia. For these reasons we request that you register your warranty within
60 days of purchase. Warranties that are not registered receive a 6 month warranty.
These terms and conditions do not exclude your rights under the statutory or implied warranty within your state or
territory.
Solar Energy Australia warrant this product against defects in material or workmanship, to the original purchaser only for
an initial period of 6 months from date of purchase, when in normal use and service. The warranty period will be extended
to a total of two (2) years when you register your warranty within 60 days of purchase. No warranty will be provided on
units, which have not been paid for in full.
This warranty does not extend to products which have been opened, altered or repaired by persons other than authorised
by Solar Energy Australia or to products which become defective due to acts of God, fire, sabotage, vandalism,
contaminated fluids, negligence or failure to operate, house and maintain the product in accordance with instructions
provided in this manual.
It is extremely important that all installation and operating instructions contained within this manual are strictly
adhered to. Failure to do so will void your warranty.
Units, which are to be permanently installed/used within 1km of
the coast should use the marine version of our product, this will help to avoid corrosion problems, which are not covered
under the terms of this warranty.
Solar Energy Australia will use the information you supply to carry out a system check, to attempt to avoid any problems
before they occur. Solar Energy Australia will repair or replace the defective product in accordance with its best
judgement. For service under warranty, the buyer or installer must contact Solar Energy Australia to obtain appropriate
paper work and shipping instructions before returning the unit. To make a warranty claim you must produce proof of
purchase when returning the unit. Units returned without prior authorisation or warranty registration will be delayed. The
buyer will pay all charges incurred in returning the product to the factory including, installers time. Solar Energy Australia
will pay return freight charges, if the product is found to be defective, within the terms of the warranty. Repair or
replacement of any unit does not extend the original warranty terms in any way.
This warranty does not cover repairs made necessary due to the product coming in contact with dirt, abrasives, moisture,
rust, corrosion, varnish or other similar, insufficient system maintenance, failure due to poor quality or poor condition
batteries, failure to use the appropriate AC transfer switch or wiring carried out by inappropriately qualified personnel.
Solar Energy Australia will in no way be held responsible for any losses incurred due to the malfunctioning or failure of a
product.
Suitably qualified personnel must carry out all AC & DC permanent wiring. Failure to do so will void warranty.
To register your warranty you must do the following:
Return your completed warranty registration card within 60 days of purchase.
This can be faxed to ++61 3 9761 7789 or mailed to: Solar Energy Australia Pty Ltd,
Unit 2 / 4 Beaumont Road, Mount Kuring-Gai, NSW, 2080.
Fixed installations must provide a picture of the installation from a distance of 1 metre; household installations
must supply a second picture showing the structure housing the inverter.
Circuit diagram of installation. This can be obtained from your installer and may be a generic diagram.
Circuit diagrams and pictures can be emailed to
sales@solaraustralia.com.au
or posted.
If the above items are not received, they may be requested before work can commence on any faulty units, but please be
aware, Solar Energy Australia is here to help. Help us to help you.
These measures are put in place to ensure you have years of trouble free service from your Solar Energy Australia
inverter. If you have any questions about this warranty please do not hesitate to contact us.