HP Server tc2110 User's Guide
HP Server tc2110
Operations and Maintenance Guide
Online Version: 1.10
December 2002
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-
Packard shall not be liable for errors contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not
furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright. All rights are reserved. No
part of this document may be photocopied, reproduced, or translated to another language without the prior
written consent of Hewlett-Packard Company.
Windows NT
Novell
®
Torx
®
®
and Windows 2000 are registered trademarks of Microsoft in the U.S. and other countries.
and NetWare® are registered trademarks of Novell, Inc.
is a registered trademark of CamCar/Textron, Inc.
Hewlett-Packard Company
Network Server Division
Technical Communications/MS 45SLE
10955 Tantau Avenue
Cupertino, CA 95014 USA
© Copyright 2002, Hewlett-Packard Company.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots LAN servers. Hewlett-Packard
Company assumes you are qualified in the servicing of computer equipment and trained in recognizing
hazards in products with hazardous energy levels and are familiar with weight and stability precautions for
rack installations.
For installation instructions, refer to the Installation Sheet included with the HP Server tc2110.
ii
Contents
1 Controls and Indicators ......................................................................................................................... 1
Front Panel ............................................................................................................................................... 1
Additional Controls and Indicators........................................................................................................ 2
Rear Panel ................................................................................................................................................ 3
Applying Power to the HP Server ............................................................................................................. 4
Connecting the Power Cords................................................................................................................ 4
Powering-Up the Server ....................................................................................................................... 5
Powering-Down the Server................................................................................................................... 6
Connecting Power to Multiple-Server Configurations .......................................................................... 6
Sleep States (ACPI) ............................................................................................................................. 6
2 External Connectors .............................................................................................................................. 9
Mini-DIN (PS/2) Connectors ..................................................................................................................... 9
Serial Port Connector ............................................................................................................................... 9
Parallel Port Connector........................................................................................................................... 10
USB Connector ....................................................................................................................................... 10
68-Pin LVD SCSI Port Connector (Low Voltage Differential) ................................................................. 11
50-Pin Narrow SCSI Port Connector – Accessory Board....................................................................... 12
Standard LAN Connector........................................................................................................................ 13
3 Installing and Configuring................................................................................................................... 15
Opening and Closing the HP Server ...................................................................................................... 15
Removing the Left Side Cover ........................................................................................................... 15
Replacing the Left Side Cover............................................................................................................ 16
Removing the Upper Bezel................................................................................................................. 17
Replacing the Upper Bezel ................................................................................................................. 18
Mass Storage.......................................................................................................................................... 19
Mass Storage Guidelines ................................................................................................................... 20
Boot Priority ........................................................................................................................................ 21
IDE Mass Storage Devices................................................................................................................. 21
SCSI Mass Storage Devices .............................................................................................................. 22
Installing a Second Hard Disk Drive (Drive Cage Mounted) .............................................................. 23
Installing a Third Hard Disk Drive (Tray Mounted) ............................................................................25
Installing an Optional CD-ROM or DVD Drive.................................................................................... 26
Installing an Optional Backup Tape Drive .......................................................................................... 28
Memory Modules .................................................................................................................................... 29
Tools Required ................................................................................................................................... 29
Memory Installation Guidelines ..........................................................................................................29
Installing Additional DIMMs ................................................................................................................ 30
Removing DIMMs ............................................................................................................................... 32
Processor................................................................................................................................................ 32
Removing the Heat Sink and Cooling Fan ......................................................................................... 33
Removing the Processor .................................................................................................................... 34
Replacing the Processor .................................................................................................................... 34
Replacing the Heat Sink and Cooling Fan .........................................................................................35
Accessory Boards ................................................................................................................................... 36
Tested PCI Boards ............................................................................................................................. 36
Tools Required ................................................................................................................................... 37
Guidelines........................................................................................................................................... 37
iii
Contents
IRQ Settings ....................................................................................................................................... 37
Boot Priority ........................................................................................................................................ 37
Installing an Accessory Board ............................................................................................................ 38
Removing Accessory Boards ............................................................................................................. 41
Connecting Peripheral Devices .............................................................................................................. 41
Monitor, Keyboard, and Mouse .......................................................................................................... 42
Uninterruptible Power Supply (UPS) .................................................................................................. 42
Configuring the HP Server tc2110 .......................................................................................................... 43
HP Startup CD-ROM .............................................................................................................................. 43
Accessing the HP Startup CD-ROM................................................................................................... 43
Contents of the HP Startup CD-ROM................................................................................................. 44
NOS Installation.................................................................................................................................. 44
Diagtools............................................................................................................................................. 44
BIOS Setup Utility ................................................................................................................................... 44
Accessing the Setup Utility ................................................................................................................. 45
Viewing the Summary Configuration Screen...................................................................................... 45
Menu Bar ............................................................................................................................................ 45
Using the Setup Screens .................................................................................................................... 46
Changing the System Date and Time ................................................................................................ 46
Setting Boot Passwords .....................................................................................................................47
SCSI Configuration Utility ....................................................................................................................... 48
4 Diagnostics ........................................................................................................................................... 49
Power-On Self Test (POST) ................................................................................................................... 49
No Error Messages Displayed............................................................................................................ 50
POST Error Messages ....................................................................................................................... 50
Clearing the CMOS and Passwords ....................................................................................................... 51
HP Server Diagtools ............................................................................................................................... 53
HP Diagtools Capabilities ................................................................................................................... 53
About Error Messages........................................................................................................................ 54
Advantages and Limitations of Hardware Diagnostics....................................................................... 54
HP Toptools ............................................................................................................................................ 54
5 Error Messages .................................................................................................................................... 55
Power-On Self Test (POST) Error Messages......................................................................................... 55
Beep Codes ............................................................................................................................................ 55
6 Troubleshooting ......................................................................................... Error! Bookmark not defined.
Preventive Maintenance Procedures........................................................Error! Bookmark not defined.
Troubleshooting Checklist ........................................................................Error! Bookmark not defined.
Server Does Not Power On ..................................................................Error! Bookmark not defined.
Server Powers On, but Fails POST...................................................... Error! Bookmark not defined.
Server Passes POST, but Does Not Function .....................................Error! Bookmark not defined.
BIOS Recovery ......................................................................................... Error! Bookmark not defined.
BIOS Reset...........................................................................................Error! Bookmark not defined.
BIOS Update ........................................................................................Error! Bookmark not defined.
BIOS Recovery ..................................................................................... Error! Bookmark not defined.
Password Problems ..................................................................................Error! Bookmark not defined.
Resetting a Lost Password...................................................................Error! Bookmark not defined.
General Server Problems ......................................................................... Error! Bookmark not defined.
No lights are on and no error message appears .................................. Error! Bookmark not defined.
“Operating system not found” message appears ................................. Error! Bookmark not defined.
iv
Contents
Server stops working (hangs) ............................................................... Error! Bookmark not defined.
Power Problems........................................................................................Error! Bookmark not defined.
Video/Monitor Problems ...........................................................................Error! Bookmark not defined.
Configuration Problems ............................................................................ Error! Bookmark not defined.
Printer/Datacomm Problems.....................................................................Error! Bookmark not defined.
Keyboard and Mouse Problems ...............................................................Error! Bookmark not defined.
Flexible Disk Drive Problems .................................................................... Error! Bookmark not defined.
CD-ROM Problems ................................................................................... Error! Bookmark not defined.
SCSI Problems .........................................................................................Error! Bookmark not defined.
Processor Problems .................................................................................Error! Bookmark not defined.
Memory Problems.....................................................................................Error! Bookmark not defined.
Embedded Network Interface Card Problems .......................................... Error! Bookmark not defined.
Network Interface Card (Installed) Problems............................................ Error! Bookmark not defined.
7 Replacing Parts .................................................................................................................................... 73
Safety Information................................................................................................................................... 73
Service Tools Required .......................................................................................................................... 73
Mass Storage Devices ............................................................................................................................ 74
Removing the Flexible Disk Drive ...................................................................................................... 74
Replacing the Flexible Disk Drive....................................................................................................... 75
Removing the CD-ROM...................................................................................................................... 75
Replacing the CD-ROM ...................................................................................................................... 76
Removing a Backup Tape Drive......................................................................................................... 77
Replacing a Backup Tape Drive ......................................................................................................... 77
Removing a Hard Disk Drive (Tray Mounted) .................................................................................... 78
Replacing a Hard Disk Drive (Tray Mounted)..................................................................................... 79
Removing a Hard Disk Drive (Drive Cage Mounted) ......................................................................... 80
Replacing a Hard Disk Drive (Drive Cage Mounted).......................................................................... 81
DIMMs..................................................................................................................................................... 81
Removing DIMMs ............................................................................................................................... 81
Replacing DIMMs ............................................................................................................................... 82
Processor................................................................................................................................................ 83
Removing the Heat Sink and Cooling Fan ......................................................................................... 83
Removing the Processor .................................................................................................................... 84
Replacing the Processor .................................................................................................................... 85
Replacing the Heat Sink and Cooling Fan .........................................................................................86
Accessory Boards ................................................................................................................................... 87
Removing Accessory Boards ............................................................................................................. 87
Replacing Accessory Boards.............................................................................................................. 88
Power Supply.......................................................................................................................................... 90
Removing the Power Supply .............................................................................................................. 90
Replacing the Power Supply .............................................................................................................. 91
Battery..................................................................................................................................................... 91
Removing the Battery ......................................................................................................................... 91
Replacing the Battery ......................................................................................................................... 92
Chassis Fan ............................................................................................................................................ 92
Removing the Chassis Fan ................................................................................................................ 92
Replacing the Chassis Fan................................................................................................................. 93
System Board ......................................................................................................................................... 94
Removing the System Board.............................................................................................................. 94
Replacing the System Board .............................................................................................................. 95
v
Contents
8 Parts Identification ............................................................................................................................... 97
Exploded View – Covers and Bezels...................................................................................................... 97
Exploded View – Mass Storage Devices ................................................................................................ 98
Exploded View – Chassis Fan, Power Supply, and System Board ........................................................ 99
Exploded View – System Board Components ...................................................................................... 100
Replaceable Parts List .......................................................................................................................... 101
Cables and Part Numbers ................................................................................................................ 102
Keyboards......................................................................................................................................... 103
Power Cords..................................................................................................................................... 103
9 Specifications ..................................................................................................................................... 105
Environmental ....................................................................................................................................... 105
Weight and Dimensions ........................................................................................................................ 105
Power Supply Specifications ................................................................................................................ 105
Hardware Specifications ....................................................................................................................... 106
System Board Layout ........................................................................................................................... 107
Index ......................................................................................................................................................... 109
vi
1 Controls and Indicators
This chapter describes the controls, ports, and indicators on the front and rear of the HP Server tc2110.
Front Panel
The front panel provides the controls and indicators commonly used when operating the Server.
Figure 1-1. Front Panel
1
Chapter 1 Controls and Indicators
Table 1-1 provides the front panel power switch and the lower bezel LED indicator definitions.
Table 1-1. Control Panel Switch and Indicators
Control / Indicator Description
Power On/Off/
Sleep LED
This green LED indicator provides the power state of the
Server:
Steady green when the Server is operating normally.
Blinking green when the Server is in standby mode.
Off when the Server is powered off.
Red (steady or flashing) indicates a preboot error or a
POST error that is preventing the system from booting.
Power On/Off/
Sleep Switch
The power switch turns the HP server power On or Off. If
sleep states are available, it also transitions the Server
between Power On and sleep states.
Sleep states are NOS dependent and only available if your
NOS supports power management based on the ACPI
(Advanced Configuration and Power Management
Interface) standard. Refer to “Applying Power to the HP
Server” and “Sleep States (ACPI)” later in this chapter.
Drive Activity LED
Flickering amber LED during any IDE or SCSI device
activity, including the CD-ROM drive(s), IDE hard disk
drives, and SCSI devices connected to the SCSI controller
board.
Off when there is no IDE or SCSI device activity.
Additional Controls and Indicators
Storage devices provide additional front panel controls and indicators. The specific controls and indicators
depend on the type and model of the storage devices used. Figure 1-2 shows the controls and indicators
typically found on HP supplied devices.
Figure 1-2. Control Panel Indicators
2
Chapter 1 Controls and Indicators
NOTE For more information on the HP Tape Drive and its error codes, refer to the
documentation provided with the tape drive or refer to Hewlett-Packard’s web site, at:
http://www.hp.com/
.
Rear Panel
The ports, connectors, switches and other related items at the rear of the Server are listed below and shown in
Figure 1-3.
· The power connector accepts a standard power cable to connect the HP Server tc2110 with the site
power source.
· The input voltage selector switch is used to adapt the power supply to the input line voltage. The two
switch settings are 115 volts or 230 volts, and 230 volts is the default setting.
· The mouse port accepts a standard mouse with a PS/2 connector.
· The keyboard port accepts a standard keyboard with a PS/2 connector.
· Two USB ports are provided for printers, external modems, a keyboard and a mouse, but these features
are NOS dependent.
· The Serial A and Serial B ports are standard serial ports.
· The Parallel Port is a standard parallel port which supports Extended Capabilities Port (ECP)/Enhanced
Parallel Port (EPP).
· The Monitor Port interface specifications are listed in Chapter 9, “Specifications.”
· The SCSI model has an external SCSI port for external SCSI devices provided by the single channel
SCSI controller board, but can only be used when no SCSI devices are connected internally.
· Keylock mechanism provides mechanical security for the left side panel to prevent access to the internal
components.
· The LAN port is included as an embedded controller based on the Integrated Intel
®
Pro/100 VE
Network Adapter (10 Base-T/100 Base TX LAN Interface). It has a RJ-45 LAN connector on the rear
panel.
· System Fan is a variable speed fan controlled by thermal sensors on the system board. The system fan
speed can be controlled by the fan speed settings in the (BIOS) Setup Utility.
3
Chapter 1 Controls and Indicators
Figure 1-3. Rear Panel and Ports
Applying Power to the HP Server
If you choose to use sleep states in conjunction with the HP Server tc2110, refer to “Sleep States (ACPI)”
later in this section and your respective NOS.
Connecting the Power Cords
WARNING For your safety always connect equipment to a grounded wall outlet. Always use a power
cord with a properly grounded plug, such as the one provided with the equipment, or one
in compliance with your national safety standards. This equipment can be disconnected
from the power by removing the power cord from the power outlet. This means the
equipment must be located close to an easily accessible power outlet.
4
Chapter 1 Controls and Indicators
Setting the input voltage
Remove the warning label covering the power connector, and ensure that the voltage setting is correct for
your country. (The voltage is set during manufacture and should already be correct.)
Figure 1-4. Input Voltage Selection Switch
Connecting the Power Cords
1. Connect the power cords to the rear of the monitor and the HP Server. (The connectors are shaped to go
in one way only.)
2. Connect the monitor’s power cord and the HP Server’s power cord to a grounded outlet. See Figure 1-4.
NOTE Hewlett-Packard does not support power supply upgrades. Power supply installation
information is only intended to assist with the replacement of a defective power supply
unit. For your safety, only replace your power supply unit with the one provided by HP
Support Services.
Powering-Up the Server
1. Turn on power to the monitor connected to the HP Server.
Turning on the monitor first ensures that video output auto-configures properly as the server boots up.
For information about connecting the monitor, see “Connecting Peripheral Devices” in Chapter 3.
2. Ensure that the Input Voltage selector switch is set for the correct input voltage.
3. Press the Power button on the lower front bezel. See Figure 1-1.
When you press the power button on the front bezel, the Server powers up and loads the operating
system. The system runs a set of Power On Self Tests (POST) during this process. For details refer to
Chapter 8, “Configuring the HP Server” and Chapter 9, “Troubleshooting.”
5
Chapter 1 Controls and Indicators
Powering-Down the Server
1. Make sure that you have exited all applications.
2. Use the shut down command in your operating system’s Start menu (for Windows NT 4.0 and Windows
2000, and Windows XP operating systems).
3. When prompted, press the power button on the HP Server.
WARNING The power supply will continue to provide standby current to the Server until the power
cord is disconnected from the rear panel.
If you want to force the HP Server to shut down (for example after the operating system has crashed),
press and hold down the power button for approximately 5 seconds.
Connecting Power to Multiple-Server Configurations
The HP Server temporarily draws a large “inrush current,” when first connected to an AC power source. This
also occurs when the Server is in a standby mode (power is turned off, but the power cord is plugged into AC
power). The inrush current is much greater than the Server’s normal operating current and generally, the AC
power source can handle the normal inrush current.
However, if you install several HP Servers on one circuit, precautions are necessary. If there is a power
failure and power is then restored, all the servers immediately begin to draw inrush current at the same time.
If the circuit breakers on the incoming power line have insufficient capability, the breaker may trip and thus
prevent the servers from powering up.
When preparing your site for installation, allow for the additional inrush current. Refer to Chapter 9.
Sleep States (ACPI)
The HP Server supports the ACPI (Advanced Configuration and Power Interface) standard, which is a key
component of a NOS’s directed power management. The supported features are only available when an
ACPI-compliant NOS is installed on the Server. The term “sleep state” refers to any of several reduced power
consumption states in which normal NOS activity has ceased.
The Server supports several sleep states. One of these is a “standby” or “suspend” sleep state, which has a
short wake-up time. In this sleep state the Server appears to be off – the monitor appears blank and there is no
CD-ROM, internal hard drive activity (IDE or SCSI), however, the power LED is a blinking green and the
system fan continues to operate.
The Server also may support another sleep state with a slower wake-up time, sometimes referred to as
“hibernate” by various operating systems. In this sleep state, the Server appears to be off as described earlier,
but the system fan and the front panel power LED are also turned off. The unique feature of this sleep state
(and the reason for its slower wake-up time) is that information about the Server’s NOS state (open
applications, screens, and so on) is saved to disk before the Server is placed in the sleep state. Upon wake-up,
this information is restored from disk. This method of restoring the Server’s operation is much faster than a
complete rebooting of the Server. It still requires running all the start-up self-tests before starting the NOS,
but loading the NOS and all the previously opened applications is much faster.
The Server supports certain types of system activity, which are used as wake-up events from these sleep
states. These wake-up events can be generated from the power button, keyboard or mouse activity, and
scheduled events.
NOTE The HP Server’s power management policies (transitions between various power states)
and the user options are specific to the particular ACPI-compliant NOS installed on the
Server. If your NOS is ACPI-compliant, refer to the (BIOS) Setup Utility and the power
management features provided in the NOS instructions for more information.
The HP Server’s power button can be configured to initiate a graceful shutdown or “soft off” of the NOS
rather than an immediate shutdown of the power supply. The power button configurations are dependent on
6
Chapter 1 Controls and Indicators
the user interface provided by the ACPI-compliant NOS. While power management is under the control of
the ACPI-compliant NOS, the HP Server’s power button is capable of an override in case of a non-responsive
NOS.
NOTE The HP Server power button will force a power down without waiting for the NOS to
gracefully shut down the Server, if the power button is pressed and held for more than five
seconds.
CAUTION If the power button override is used, there is a strong possibility of corrupted or lost data.
Refer to the BIOS Setup Utility in Chapter 3, “Installing and Configuring” and your NOS documentation for
instructions on setting up Sleep States and transitioning into and out of the various states.
7
2 External Connectors
Unless otherwise noted, the following features apply to all models. Some features are factory installed; others
are optional.
Mini-DIN (PS/2) Connectors
2
1
3
5
Mini-DIN Connector (female) for the Mouse and Keyboard
Mini-DIN Connector Pinouts for the Mouse and Keyboard
Pin Number Signal Description
1 Data signal
2 Not used
3 Ground
4 Power (+5 V dc)
5 Clock signal
6 Not used
4
6
Serial Port Connector
5
4
3
2
1
Serial Port Connector
Serial Port Connector (male) Pinouts
Pin Number Signal Description
1 Data carrier detect
2 Receive data
3 Transmit data
4 Data term ready
5 Signal ground
6 Data set ready
7 Request to send
8 Clear to send
9 Ring indicator
9
8
7
6
9
Chapter 2 External Connectors
Parallel Port Connector
1
2
3
4
5
6
7
8
9
10
11
12
13
Parallel Connector
Parallel Port Connector (female) Pinouts
Pin Number Signal Description Pin Number Signal Description
1 Strobe5 10
14
15
16
17
18
19
20
21
22
23
24
25
Acknowledgeb
2 Data bit 06 11 Busy
3
4
5
6
7
8
9
a. All data bits are sent to a printer in an 8-bit parallel format.
b. The signal is active low.
Data bit 1a
Data bit 2a
Data bit 3a
Data bit 4a
Data bit 5a
Data bit 6a
Data bit 7a
12 Paper end
13 Select
14
Auto line feedb
15 Error1
16
17
Initialize printerb
Select inb
18-25 Signal ground
USB Connector
1
2
3
4
USB Connector
Universal Serial Bus Connector Pinouts
Pin Number Signal Description
1 VBUS
2 D+
3 D-
4 GND
NOTE Use of the USB port is supported for printers, scanners, and external modems.
10
1
2
3
4
Chapter 2 External Connectors
68-Pin LVD SCSI Port Connector (Low Voltage Differential)
Shown as pin matching
Pin 1
Pin Number
1 +DB(12) 35 -DB(12)
2 +DB(13) 36 -DB(13)
3 +DB(14) 37 -DB(14)
4 +DB(15) 38 -DB(15)
5 +DB(P1) 39 -DB(P1)
6 +DB(0) 40 -DB(0)
7 +DB(1) 41 -DB(1)
8 +DB(2) 42 -DB(2)
9 +DB(3) 43 -DB(3)
10 +DB(4) 44 -DB(4)
11 +DB(5) 45 -DB(5)
12 +DB(6) 46 -DB(6)
13 +DB(7) 47 -DB(7)
14 +DB(P0) 48 -DB(P0)
15 Ground 49 Ground
16 DiffSens 50 Ground
17 TermPwr 51 TermPwr
18 TermPwr 52 TermPwr
19 Reserved 53 Reserved
20 Ground 54 Ground
21 +ATN 55 -ATN
22 Ground 56 Ground
23 +BSY 57 -BSY
24 +ACK 58 -ACK
25 +RST 59 -RST
26 +MSG 60 -MSG
27 +SEL 61 -SEL
28 +CD 62 -CD
29 +REQ 63 -REQ
30 +IQ 64 -IQ
31 +DB(8) 65 -DB(8)
32 +DB(9) 66 -DB(9)
33 +DB(10) 67 -DB(10)
LVD SCSI Connector (Male)
68-Pin SCSI Port Connector
Signal
Description
Pin
Number
Pin 68
Signal
Description
11
Chapter 2 External Connectors
Pin Number
34 +DB(11) 68 -DB(11)
Signal
Description
Pin
Number
Signal
Description
50-Pin Narrow SCSI Port Connector – Accessory Board
Position 25 Position 1
Position 26Position 50
SCSI Port Connector
50-Pin Narrow SCSI Port Connector Pinouts
Pin Number Signal Description Pin Number Signal Description
1-11 Ground 37 Reserved
12 Reserved 38 Termpwr
13 Open 39 Reserved
14 Reserved 40 Ground
15-25 Ground 41 -ATN
26 -DB(0) 42 Ground
27 -DB(1) 43 -BSY
28 -DB(2) 44 -ACK
29 -DB(3) 45 -RST
30 -DB(4) 46 -MSG
31 -DB(5) 47 -SEL
32 -DB(6) 48 -C/D
33 -DB(7) 49 -REQ
34 -DB(P) 50 -I/O
35-36 Ground
12
Chapter 2 External Connectors
Standard LAN Connector
LAN Connector
LAN Connector Pinouts
Pin Number Signal Description
1 Data signal
2 Not used
3 Ground
4 Power (+5 V dc)
5 Clock signal
6-8 Not used
13
3 Installing and Configuring
Opening and Closing the HP Server
This section describes how to remove and replace the left side cover and the upper front bezel of the HP
Server tc2110.
WARNING Before removing the cover, always disconnect the power cord and unplug telephone
cables. Disconnect the power cord to avoid exposure to high energy levels that may cause
burns when parts are short-circuited by metal objects such as tools or jewelry. Disconnect
telephone cables to avoid exposure to shock hazard from telephone ringing voltages.
The left side cover and upper front bezel are the only covers that must be removed to access the internal
components or the mass storage devices at the front of the Server in the front drive bays (or shelves). The left
side cover must be removed before removing the front bezel.
Removing the Left Side Cover
To remove the cover, follow these steps:
NOTE These steps do not include the removal of the front bezel of the Server. You do not need
to remove the front bezel of the HP Server tc2110 to install internal accessories, such as
memory or mass storage.
1. Switch off the monitor and HP Server, and disconnect all power cords and any telecommunication
cables.
If necessary, label each one to expedite re-assembly.
2. If necessary, unlock the left side cover (using the key) at the rear of the Server.
Initially, the keys are attached to the rear of the HP Server.
15
Chapter 3 Installing and Configuring
3. Pull outward on the latch, grasp the edges of the cover and lift the cover upward to remove it. See
Figure 3-1.
Figure 3-1. Removing the Left Side Cover
4. Place the left side cover in a safe place for re-installation later.
WARNING Parts inside the server may be hot; wait for them to cool before touching them.
Replacing the Left Side Cover
To replace the left side cover, follow these steps:
1. If you have been installing accessories or servicing the Server, return the Server to its normal upright
position.
2. Use two hands to place the side cover’s lower edge at an angle to the hinge tabs along the bottom of the
chassis.
The hinge tabs are keyed to accept the side cover in only one position.
3. With the side cover resting on the hinge tabs, tilt the side cover up until it engages the locking
mechanism at the top of the chassis.
16
Chapter 3 Installing and Configuring
4. Lift the latch to engage the lock and completely close the side cover.
The side cover should snap into place when securely closed.
Figure 3-2. Replacing the Left Side Cover
5. Lock the cover using the key provided, if required. Reconnect all the power and telecommunication
cables.
Removing the Upper Bezel
The upper front bezel must be removed to install or replace mass storage devices in the first four shelves
(common trays).
To remove the upper bezel:
1. Switch off the monitor and HP Server, and disconnect all power cords and any telecommunication
cables.
If necessary, label each one to expedite re-assembly.
2. Remove the left side cover, as described earlier in this chapter.
3. Locate the upper bezel release tabs just behind the front bezel, as shown below.
4. Pull the release tabs outward, releasing the upper bezel and pull the tabs/upper bezel forward.
The upper front bezel swings open on its hinge teeth.
5. Swing the upper bezel completely open and remove it from the front of the Server.
17
Chapter 3 Installing and Configuring
Replacing the Upper Bezel
1. Hold the upper bezel next to the chassis, and align the hinge teeth, both upper and lower, as shown in
the following illustration.
The hinge teeth can only fit together within the space allowed, so it should fit on the first try.
2. Close the upper bezel, swinging it to the left, where it will engage the release tabs.
3. Push the upper bezel closed so it engages the release tabs.
The release tabs should snap into place.
Figure 3-3. Removing the Upper Front Bezel
18
Chapter 3 Installing and Configuring
Figure 3-4. Replacing the Upper Bezel
Mass Storage
This section describes how to install the internal mass storage devices, including the internal hard disk drives
(IDE or SCSI) and the optional tape backup (DAT) drive. The HP Server tc2110 comes standard with one
flexible disk drive, one IDE CD-ROM, and at least one SCSI or IDE hard disk drive, depending on the
model. The mass storage cage can hold two hard disk drives. A third hard disk drive may be installed in the
fourth drive bay, located behind the upper front bezel.
Please refer to the appropriate topics listed in this section according to your Server configuration (IDE or
SCSI).
19
Chapter 3 Installing and Configuring
Figure 3-5. Mass Storage Locations
Mass Storage Guidelines
· General Guidelines
o Use care when unpacking and handling the hard disk drives.
The hard disk drives are very susceptible to mechanical shock and can be easily damaged by a drop
as short as one-quarter of an inch. If the drop would crack an egg, it will damage the drive.
o Do not stack drives.
o The Server is internally limited to 6 mass storage shelves.
The flexible disk drive and CD-ROM drive, which are standard on all models of the HP Server
tc2110, occupy shelves 1 and 2 respectively. The first four mass storage shelves may also be referred
to as common trays, or drive trays. See Figure 3-5.
· IDE Devices
o The embedded IDE controller is an Enhanced-IDE dual channel controller and provides two
connectors (IDE-1 and IDE-2) for IDE devices.
Refer to “System Board Layout” in Chapter 9, “Specifications.”
o The IDE CD-ROM uses one connector on the cable from the IDE-2 connector, leaving one
connector for an optional third hard drive or IDE device on the IDE model. The CD-ROM is
configured as the master device, unless a third HDD is installed, which should be configured as the
master device.
For the SCSI model the second IDE-2 connector could be used for any additional IDE device, such
as IDE hard drive.
o The primary IDE connector (IDE-1) and cable is used for the first or standard hard IDE drive and the
second optional hard drive, but this cable is not provided for the SCSI model.
20
The bundled IDE CD-ROM and hard disk drive were put on separate IDE connectors to improve
performance.
· SCSI Devices
o Use only low-voltage differential (LVD) SCSI devices.
o Do not use high voltage differential (HVD) SCSI devices in the Server or damage to the controller
and other devices may occur.
Chapter 3 Installing and Configuring
o Ensure that the SCSI devices you install do not have terminations installed.
The SCSI drives are connected to a terminated cable and do not require termination on the SCSI
drive.
o Use only HP Ultra 160 SCSI LVD (1-inch) low profile 3.5-inch hard disk drives for the hard disk
drive cage.
o The optional HP backup tape drive comes with a 50-to-68-pin adapter to connect to the 68-pin SCSI
connector on the SCSI cable used for connection of backup tape drive.
The optional HP backup tape drive may slow down access time for the Ultra-160 SCSI hard drives.
If this is the case, HP recommends adding another single channel SCSI controller to control the
slower backup tape drive.
Boot Priority
The HP Server tc2110 is provided in two models, IDE or SCSI, and the model type affects the boot priority.
The HP Server searches for bootable devices in a specific order, which is set up in the BIOS Utility.
IDE Model Boot Order:
1. Flexible disk drive
2. IDE CD-ROM drive
3. IDE hard drive (boot drive)
4. PCI slot P1 (32-bit slot)
5. PCI slot P2 (32-bit slot)
6. PCI slot P3 (32-bit slot)
SCSI Model Boot Order:
1. Flexible disk drive
2. IDE CD-ROM drive
3. IDE hard drive (if boot drive)
4. SCSI devices
5. PCI slot P1 (32-bit slot)
6. PCI slot P2 (32-bit slot)
7. PCI slot P3 (32-bit slot)
The SCSI Controller in the Server scans for a boot device starting at device ID 0 and works up through the ID
numbers (0-15). The SCSI controller board is always SCSI ID 7. The optional backup tape drive will use
SCSI address ID 3.
NOTE The boot order can be changed by pressing F8 during the POST or by using the Server’s
(BIOS) Setup Utility. Refer to “BIOS Setup Utility” later in this chapter for more
information. You may also activate the Network Boot by pressing F12 during the POST.
IDE Mass Storage Devices
This section provides the configuration of the IDE mass storage devices, if you have selected an IDE version
of the HP Server tc2110.
IDE Controller Configuration
The embedded IDE controller is available for both models (IDE or SCSI) of the HP Server. The embedded
IDE controller is an Ultra ATA 33/66/100 dual channel controller, which provides IDE-1 and IDE-2
connectors. Each channel can only control two IDE devices.
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Chapter 3 Installing and Configuring
The IDE Server model uses the IDE-1 for the boot drive and the IDE-2 connector for the IDE CD-ROM. The
Setup Utility (BIOS) can be used to change the boot order of the flexible disk drive and the IDE devices.
Refer to “BIOS Setup Utility” later in this chapter for more information.
IDE Mass Storage Additions
Table 3-1 lists the number and types of mass storage devices that may be added to the IDE model of the HP
Server.
Table 3-1. IDE Model Mass Storage Devices
Interface
Types
Max No.
Devices
Installed Devices and Addresses
FDD 1 Factory installed flexible disk drive (FDD) in shelf 1
IDE-2 2
· Factory installed CD-ROM drive in shelf 2
· Optional IDE device (backup tape drive, CD-ROM, or
DVD drive) in shelf 3
· Optional 3rd IDE hard drive in shelf 4
IDE-1 2
· Factory installed IDE hard drive in shelf 5
· Optional 2nd IDE hard drive in shelf 6
SCSI
controller
1
· Optional SCSI backup tape drive in shelf 3 (SCSI
controller board required for SCSI back up tape drive)
board
SCSI Mass Storage Devices
This section provides the configuration of the SCSI mass storage devices, if you have selected a SCSI version
of the HP Server tc2110. The base SCSI model configuration has at least one SCSI hard drive (shelf 5)
located in the drive cage and connected to the factory installed SCSI controller.
SCSI Controller Configuration
The single channel SCSI controller board provided with the SCSI model uses the SCSI Select Utility to
control the SCSI controller board settings. If you order the SCSI model, you typically do not need to
configure the SCSI controller, because the utility will automatically recognize all SCSI devices connected to
it.
Run the SCSI Select Utility to verify or modify the SCSI controller settings, low-level format SCSI disks, or
verify SCSI media. Refer to “SCSI Configuration Utility” later in this chapter for further information.
CAUTION You must not connect high voltage differential (HVD) SCSI devices on the SCSI bus or
you will damage the other LVD SCSI devices.
The single channel Ultra-160 PCI SCSI controller board provided with the SCSI model includes two SCSI
connectors and is normally installed in PCI slot P1. The SCSI cable provided has 5 connectors, (4 for SCSI
devices and 1 for the SCSI controller board) and one terminator on the end of the cable.
· 1 internal 68-pin connector – This internal connector is used to control the internal SCSI drives; up to a
total of four SCSI devices.
· 1 external 68-pin connector – This external SCSI connector is only used for external SCSI devices and
requires no additional internal cabling or switch settings. This connector supports up to 15 devices
connected to it externally.
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NOTE Only one 68-pin connector on the SCSI controller board can be used as the active SCSI
connector. Therefore, you cannot connect external SCSI devices to the external connector
when there are active internal SCSI devices connected to the internal SCSI connector.
Chapter 3 Installing and Configuring
The HP Server tc2110 will support an HP NetRAID 1M controller board, separate from the SCSI controller
board.
SCSI Mass Storage Additions
Table 3-2 lists the number and types of mass storage devices that may be added to the SCSI model of the HP
Server.
Table 3-2. SCSI Model Mass Storage Devices
Interface
Types
Max No.
Devices Installed Devices and Addresses
FDD 1 Factory installed flexible disk drive (FDD) in shelf 1
IDE-2 2*
· Factory installed CD-ROM drive in shelf 2
· A second IDE device could be installed, if shelf 3 is available.
Internal SCSI
cable
(Ultra-160
SCSI Adapter)
4***
· Factory installed SCSI HDD (shelf 5, address = ID 0
· Optional 2nd SCSI HDD (shelf 6, addresses = ID 1).
· Optional 3rd SCSI HDD (shelf 4, address = ID 2)
· Optional SCSI Tape Backup Drive (shelf 3, address = ID 3) **
· SCSI controller (address = ID 7)
External SCSI
connector
15***
· Only used for control of external SCSI devices. This SCSI
connector can control up to 15 external SCSI devices.
(Ultra-160
SCSI Adapter)
* The secondary IDE (IDE-2) cable is connected to the factory-installed CD-ROM drive. The primary IDE connector (IDE-1) is
available on the SCSI model, but is not supported by Hewlett-Packard.
** A 50-to-68-pin SCSI adapter is provided with the HP backup tape drive.
*** The single channel SCSI controller can support up to 15 devices on one connector at a time; however, there are only enough
internal storage shelves for 3 hard drives and 1 optional backup tape device. The external connector is only used to control external
SCSI devices when there are no internal SCSI devices.
Installing a Second Hard Disk Drive (Drive Cage Mounted)
The first hard disk drive (IDE or SCSI) is always mounted in the top (shelf 5) of the hard disk drive cage. The
second hard disk drive should be mounted just below it (shelf 6).
1. If the Server is already installed and operating, power down the Server.
Refer to Chapter 1, “Controls and Indicators.”
2. Disconnect the power cables and any external cables connected to the Server.
If necessary, label each one to expedite re-assembly.
3. Remove the side cover from the Server.
Refer to “Opening and Closing the HP Server” earlier in this chapter.
4. Press and release the retaining clips at the sides of the drive cage. See Figure 3-6.
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Chapter 3 Installing and Configuring
Figure 3-6. Releasing the Retaining Clips
5. Remove the hard disk drive from its protective bag and check, or set the following items:
a. Check for bent pins on any of the connectors and carefully straighten any bent pins.
b. If mounting a SCSI hard drive, ensure it is not terminated and set the SCSI ID jumper for address =
ID 1.
Refer to the documentation provided with the hard drive.
6. Remove the two side rails from the vacant space in the drive tray and screw them to the new hard drive.
See Figure 3-7.
The screws are located just above the drive cage.
NOTE If the hard disk drive you are planning to install already has a mounting bracket attached,
you must remove it in order to attach the side rails to the drive.
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Figure 3-7: Attaching Side Rails to the Hard Drive
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