HP SB40c-Storage-Blade User Manual

HP StorageWorks SB40c Storage Blade User Guide

Part Number 433904-002 November 2006 (Second Edition)

© Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

Audience assumptions

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Component identification............................................................................................................... 5

Front panel LEDs ....................................................................................................................................... 5

Front panel components ............................................................................................................................. 6

SAS and SATA device numbers................................................................................................................... 6

SAS and SATA hard drive LEDs................................................................................................................... 7

SAS and SATA hard drive LED combinations ................................................................................................ 7

Operations................................................................................................................................... 9

Power up ................................................................................................................................................. 9

Power down ............................................................................................................................................. 9

Setup......................................................................................................................................... 10

Shipping carton contents.......................................................................................................................... 10

Installing an HP BladeSystem c-Class enclosure ...........................................................................................10

Half-height device bay numbering ............................................................................................................. 11

Installation guidelines............................................................................................................................... 11

Additional guidelines for installation with a half-height partner server blade.......................................... 11

Additional guidelines for installation with a full-height partner server blade ........................................... 11

Installing a storage blade ......................................................................................................................... 12

Hardware options installation....................................................................................................... 16

Hard drive options .................................................................................................................................. 16

SAS and SATA hard drive guidelines ............................................................................................... 16

SAS or SATA hard drive................................................................................................................. 16

HP Smart Array P400 Controller...................................................................................................... 17

Configuration and utilities............................................................................................................ 18

Configuration tools.................................................................................................................................. 18

Array Configuration Utility.............................................................................................................. 18

Option ROM Configuration for Arrays .............................................................................................18

Management tools................................................................................................................................... 19

HP Systems Insight Manager........................................................................................................... 19

Management Agents...................................................................................................................... 19

Diagnostic tools ...................................................................................................................................... 19

Array Diagnostic Utility ..................................................................................................................19

Remote support and analysis tools............................................................................................................. 19

Open Services Event Manager........................................................................................................ 19

Keeping the system current ....................................................................................................................... 20

Change control and proactive notification ........................................................................................ 20

Care Pack ....................................................................................................................................20

Troubleshooting.......................................................................................................................... 21

When the storage blade does not power up ............................................................................................... 21

Diagnostic questions................................................................................................................................ 21

Is the storage blade operating properly? ..........................................................................................21

Recognizing hard drive failure .................................................................................................................. 22

Effects of a hard drive failure .......................................................................................................... 22

Compromised fault tolerance .......................................................................................................... 23

Contents 3

Recovering from compromised fault tolerance.................................................................................... 23

Factors to consider before replacing hard drives .........................................................................................23

Automatic data recovery (rebuild).............................................................................................................. 24

Time required for a rebuild ............................................................................................................. 24

Failure of another drive during rebuild .............................................................................................25

Drive failure in a NetWare environment..................................................................................................... 25

Failed drives or interim recovery mode............................................................................................. 25

Handling disk drive failures ............................................................................................................ 25

Regulatory compliance notices ..................................................................................................... 27

European Union regulatory notice .............................................................................................................27

BSMI notice............................................................................................................................................ 27

Korean class A notice .............................................................................................................................. 28

Electrostatic discharge................................................................................................................. 29

Preventing electrostatic discharge.............................................................................................................. 29

Grounding methods to prevent electrostatic discharge.................................................................................. 29

Specifications............................................................................................................................. 30

Environmental specifications ..................................................................................................................... 30

Storage blade specifications..................................................................................................................... 30

Technical support........................................................................................................................ 31

Before you contact HP.............................................................................................................................. 31

HP contact information............................................................................................................................. 31

Customer Self Repair ...............................................................................................................................31

Acronyms and abbreviations........................................................................................................ 39

Index......................................................................................................................................... 41

Contents 4

Component identification

In this section

Front panel LEDs ...................................................................................................................................... 5

Front panel components ............................................................................................................................ 6

SAS and SATA device numbers ................................................................................................................. 6

SAS and SATA hard drive LEDs ................................................................................................................. 7

SAS and SATA hard drive LED combinations............................................................................................... 7

Front panel LEDs

Item Description Status

1 UID LED Blue = Identified

Off = Not identified

2 System health LED Green = Normal operation

Flashing amber = Degraded condition

Flashing red = Critical condition 3 Reserved — 4 Reserved —

Component identification 5

Front panel components

Item Description

1 Serial pull tab 2 Storage blade handle

SAS and SATA device numbers

Component identification 6

SAS and SATA hard drive LEDs

Item Description

1 Fault/UID LED (amber/blue) 2 Online LED (green)

SAS and SATA hard drive LED combinations

Online/activity LED (green)

On, off, or flashing

On, off, or flashing Steadily blue

On Off The drive is online, but it is not active currently. Flashing regularly

(1 Hz)

Flashing regularly (1 Hz)

Flashing irregularly

Flashing irregularly Off The drive is active, and it is operating normally.

Fault/UID LED (amber/blue)

Alternating amber and blue

Amber, flashing regularly (1 Hz)

Off

Amber, flashing regularly (1 Hz)

Interpretation

The drive has failed, or a predictive failure alert has been received for this drive; it also has been selected by a management application.

The drive is operating normally, and it has been selected by a management application.

A predictive failure alert has been received for this drive. Replace the drive as soon as possible.

Do not remove the drive. Removing a drive may terminate the current operation and cause data loss.

The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive. To minimize the risk of data loss, do not replace the drive until the expansion or migration is complete.

Do not remove the drive. Removing a drive may terminate the current operation and cause data loss.

The drive is rebuilding, or it is part of an array that is undergoing capacity expansion or stripe migration.

The drive is active, but a predictive failure alert has been received for this drive. Replace the drive as soon as possible.

Component identification 7

Online/activity LED (green)

Off Steadily amber

Off

Off Off

For more information, see "HP Smart Array P400 Controller (on page 17)."

Fault/UID LED (amber/blue)

Amber, flashing regularly (1 Hz)

Interpretation

A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible.

A predictive failure alert has been received for this drive. Replace the drive as soon as possible.

The drive is offline, a spare, or not configured as part of an array.

Component identification 8

Operations

In this section

Power up................................................................................................................................................. 9

Power down ............................................................................................................................................ 9

Important Safety Information

Before installing this product, read the Important Safety Information document provided.

Power up

Observe the following guidelines before powering up the SB40c:

• Install hard drives in the SB40c so the partner server blade can identify and configure them at power

up.

• Be sure that the SB40c is installed as shown in the installation guidelines (on page 11).

• Be sure that the partner server blade is powered down.

To power up the SB40c:

1. Install the SB40c ("Installing a storage blade" on page 12). The system health LED flashes amber.

2. Power up the partner server blade. See the server blade documentation.

3. Observe the SB40c system health LED. When the SB40c is recognized, the system health LED

illuminates solid green.

Power down

In systems that use the SB40c as external data storage, be sure that the partner server blade is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system and the OS are shut down in an orderly manner.

IMPORTANT: If installing a hot-plug device, it is not necessary to power down the SB40c.

To power down the SB40c, power down the partner server blade. See the server blade documentation.

Operations 9

Setup

In this section

Shipping carton contents......................................................................................................................... 10

Installing an HP BladeSystem c-Class enclosure.......................................................................................... 10

Half-height device bay numbering............................................................................................................ 11

Installation guidelines ............................................................................................................................. 11

Installing a storage blade........................................................................................................................ 12

Shipping carton contents

When unpacking the HP StorageWorks SB40c storage blade, locate the following items:

• HP StorageWorks SB40c storage blade

• Coupler plate

• Documentation kit

Installing an HP BladeSystem c-Class enclosure

Before performing any procedures specific to the SB40c, install an HP BladeSystem c-Class enclosure. The most current documentation for HP BladeSystem components is available at the HP website

(http://www.hp.com/go/bladesystem/documentation Documentation is also available in the following locations:

• Documentation CD that ships with the enclosure

• HP Business Support Center website (http://www.hp.com/support)

• HP Technical Documentation website (http://docs.hp.com)

Setup 10

Half-height device bay numbering

Installation guidelines

Observe the following guidelines when installing the SB40c:

• An SB40c supports one partner server blade, and a partner server blade supports one SB40c.

• Install hard drives in the SB40c before installing the SB40c in the enclosure.

• Be sure that the partner server blade is powered down before installing the SB40c.

Onboard Administrator is used to configure the enclosure and the SB40c. To function with the SB40c,

Additional guidelines for installation with a half-height partner server blade

Onboard Administrator version 1.10 or later is required.

When installing the SB40c with a half-height server blade, observe the following additional guidelines:

• Install the SB40c in any device bay.

• If the SB40c is installed in an odd-numbered bay, install the partner server blade in the adjacent

even-numbered bay to the right.

• If the SB40c is installed in an even-numbered bay, install the partner server blade in the adjacent

odd-numbered bay to the left.

Additional guidelines for installation with a full-height partner server blade

When installing the SB40c with a full-height server blade, observe the following additional guidelines:

• Remove the device bay shelf.

• Install a HP PCIe Mezzanine Pass-Thru Card in mezzanine 3 connector in the server blade. See the

documentation that ships with the mezzanine card and the server blade documentation.

Setup 11

• Install the coupler plate on the SB40c.

• Install the SB40c in any device bay on the lower row of the enclosure (9 through 16).

• If the SB40c is installed in an odd-numbered bay, install the partner server blade in the adjacent

even-numbered bay to the right.

• If the SB40c is installed in an even-numbered bay, install the partner server blade in the adjacent

odd-numbered bay to the left.

• When installing the SB40c with a full-height server blade, a half-height server blade can be installed

in the empty bay above the SB40c. This server blade cannot be partnered with the SB40c.

Installing a storage blade

CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the

enclosure unless all hard drive and device bays are populated with either a component or a blank.

1. Install the hard drives ("Hard drive options" on page 16).

2. Remove the blank.

Setup 12

Remove the enclosure connector cover.

4. Identify the partner server blade to be installed with the SB40c:

o To install the SB40c with a half-height server blade, proceed with the next step. o To install the SB40c with a full-height server blade, install the coupler plate.

Setup 13

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