HP RP4410, RP4440 User Manual

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User Service Guide

HP 9000 rp4410 and HP 9000 rp4440

Manufacturing Part Number: A9950-96011-ed4

Fourth Edition

Sept

ember 2008

pyright 2003-2008 Hewlett-Packard Development Company, L.P.

Legal Notices

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Printed in U.S.A.

Intel, Pentium, Intel Inside, Itanium, and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Linux is a U.S. registered trademark of Linus Torvalds.

1. Overview

HP 9000 rp4410 and rp4440 Server Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Detailed Server Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

I/O Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Cooling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Front Display Panel, DVD, and Diagnostic Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Mass Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Dimensions and Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Controls, Ports, and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

VGA Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

iLO MP LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Gigabit Ethernet LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

SCSI Port, Ultra 3, 68-Pin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Additional Controls and LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Powering the Server On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Power States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Powering On the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Powering Off the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Contents

2. System Specifications

System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Dimensions and Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Grounding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

AC Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Circuit Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

System Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Power and Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Environmental Temperature Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Nonoperating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Cooling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Acoustic Noise Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

3. Installing the System

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Contents

Server Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Detailed Server Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

I/O Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Cooling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Front Display Panel, DVD, and Diagnostic Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Mass Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Dimensions and Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Installation Sequence and Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Unpacking and Inspecting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Verifying Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Inspecting the Shipping Containers for Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Unpacking the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Checking the Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Returning Damaged Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Unloading the Server with a Lifter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing Additional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Service Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Accessing a Rack-Mounted Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Accessing a Pedestal-Mounted Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Front Panel Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Additional Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Front and Top Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Hot-Swappable Chassis Fan Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

I/O Baseboard Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Installing Power Supplies and Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Installing Processors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Hot-Pluggable PCI/PCI-X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Converting SCSI From Simplex to Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Installing the Server Into a Rack, Non-HP rack, or Pedestal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

HP Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Non-HP Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Pedestal Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

AC Input Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Core I/O Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Applying Standby Power to the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Connecting to the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Console Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Contents

Setting Up the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Setup Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Configuring the iLO MP LAN Using DHCP and DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Configuring the iLO MP LAN Using ARP Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Configuring the iLO MP LAN Using the RS-232 Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Logging In to the iLO MP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Additional Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Accessing the Host Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Accessing the Host Console With the TUI - CO Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Interacting with the iLO MP Using the Web GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Accessing the Graphic Console Using VGA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Powering the Server ON and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Power States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Powering On the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Powering Off the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Booting the Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Supported Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Booting and Shutting Down HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Verifying the Server Configuration Using Boot Console Handler . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Troubleshooting Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Troubleshooting Using the Server Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Server Does Not Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

BCH Menu is Not Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Operating System Does Not Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Operating System Boots with Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Intermittent Server Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

DVD Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Console Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Downloading and Installing the Latest Version of the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Troubleshooting Using LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Information to Collect Before You Contact Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

4. Booting the Operating System

Supported Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Booting and Shutting Down HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Standard HP-UX Booting Using Boot Console Handler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Booting HP-UX in Single-User Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Booting HP-UX in LVM Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Shutting Down HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Verifying the Server Configuration Using Boot Console Handler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

5. Troubleshooting

Contents

Troubleshooting Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Troubleshooting System Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Using the Front Panel Power Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

System Does Not Successfully Power On and Remain Powered On . . . . . . . . . . . . . . . . . . . . . . . . . 150

Operating System Boots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Operating System Does Not Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Troubleshooting Using Online Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Support Tools Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Event Monitoring Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

iLO MP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Troubleshooting Using Offline Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

ODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Troubleshooting PCI/PCI-X Hot-Pluggable Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Troubleshooting Using LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Front Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

QuickFind Diagnostic Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

I/O Baseboard LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Memory Extender Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Disk and I/O Path Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Core I/O Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

System I/O Board Switches and Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

6. Removing and Replacing Components

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Required Service Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Accessing a Rack-Mounted Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Extend the Server from the Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Inserting the Server Into the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Accessing a Pedestal-Mounted Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Replacing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Front and Top Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Removing the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Replacing the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Removing the Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Replacing the Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Memory Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Removing a Memory Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Replacing the Memory Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

System Memory DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Replacing Deallocated Memory Ranks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Removing Memory DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Installing Memory DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Removing the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Contents

Replacing the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Replacing Dual Processor Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Dual Processor Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Processor Load Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Removing a Dual Processor Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Installing a Dual Processor Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Hot-Swappable Chassis Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Removing a Hot-Swappable Chassis Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Replacing a Hot-Swappable Chassis Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

I/O Baseboard Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Removing the I/O Baseboard Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Replacing the I/O Baseboard Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Removing and Replacing the I/O Baseboard Locking Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

System Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Battery Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Replacing the System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Removing and Replacing PCI/PCI-X Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

PCI/PCI-X Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

OLA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

OLR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Removing a PCI/PCI-X Card Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Installing a PCI Card Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

OLX Dividers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Removing an OLX Divider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Replacing an OLX Divider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

U320 SCSI Enablement and Conversion Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Time Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Upgrade Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Back Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Removing Server Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Removing the SCSI Duplex Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Removing the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Replacing the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Installing the SCSI Duplex Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Installing the Server Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Verify the Upgrade Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Converting SCSI From Duplex to Simplex Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Removing and Replacing Core I/O Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Required Service Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

PCI Slot Locations and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Removing the LAN Core I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Installing the LAN Core I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Removing the SCSI Core I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Hot-Pluggable Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Removing a Hot-Pluggable Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Contents

Replacing a Hot-Pluggable Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Removing the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Replacing the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Midplane Riser Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Removing the Midplane Riser Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Replacing the Midplane Riser Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Hot-Swappable Power Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Power Supply Load Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Removing a Hot-Swappable Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Replacing a Hot-Swappable Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Power Distribution Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Removing the Power Distribution Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Replacing the Power Distribution Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Removing a DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Replacing a DVD Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

DVD I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Removing a DVD I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Replacing a DVD I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Display Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Removing the Display Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Replacing the Display Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

QuickFind Diagnostic Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Removing the QuickFind Diagnostic Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Replacing the QuickFind Diagnostic Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

A. Replacement Parts

Customer Self Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Replacement Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

B. Utilities

Boot Console Handler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

BCH Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

iLO MP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

C. Physical and Environmental Specifications

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Tables

Table 1. Publishing History Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Table 2. HP-UX 11i Releases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Table 1-1. Server Dimensions and Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Table 1-2. Control Panel LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Table 1-3. Switch and Button LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Table 1-4. Power Supply Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table 1-5. iLO MP LED Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Table 1-6. iLO MP LED Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Table 1-7. Single-Port GigE LAN LED Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Table 1-8. Dual-Port GigE LAN Card LED Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Table 1-9. USB Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Table 1-10. Serial Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Table 1-11. iLO MP LAN Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Table 1-12. Gigabit Ethernet LAN Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Table 1-13. SCSI Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Table 1-14. Hot-Pluggable Disk Drive LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Table 1-15. DVD Drive LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Table 1-16. I/O Baseboard LEDs, Buttons, and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Table 1-17. Power States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Table 2-1. Minimum and Maximum Server Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Table 2-2. Server Dimensions and Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Table 2-3. Power Cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Table 2-4. System Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Table 2-5. System Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Table 2-6. Typical Configuration Power Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Table 2-7. Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Table 3-1. Server Dimensions and Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Table 3-2. Installation Sequence Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Table 3-3. Control Panel LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Table 3-4. Switch and Button LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Table 3-5. Hot-Pluggable Disk Drive LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Table 3-6. DVD Drive LED Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Table 3-7. Dual Processor Module Load Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Table 3-8. DIMM Filler Requirements for 16-DIMM Extender Board . . . . . . . . . . . . . . . . . . . . . . . 95

Table 3-9. DIMM Filler Requirements for 32-DIMM Memory Extender Board . . . . . . . . . . . . . . . . 95

Table 3-10. Hot-Pluggable Hardware and Software Interfaces and OS Availability . . . . . . . . . . . 100

Table 3-11. PCI/PCI-X Card Slot Frequency and Bus Mode Compatibility for Shared Slots . . . . 102

Table 3-12. Hot-Pluggable LED Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Table 3-13. Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Table 3-14. Console Connection Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Table 3-15. LAN Configuration Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Table 3-16. ARP Ping Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Table 3-17. Power States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Tables

Table 3-18. Server Power Button Functions When Server is On and at BCH . . . . . . . . . . . . . . . . 137

Table 3-19. Server Power Button Functions When Server is On and OS is Running . . . . . . . . . . 137

Table 3-20. Server Power Button Functions When Server is Off . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Table 3-21. Front Control Panel LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Table 3-22. QuickFind Diagnostic Panel LED Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Table 5-1. Power Button Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Table 5-2. ODE Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Table 5-3. Front Control Panel LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Table 5-4. QuickFind Diagnostic Panel LED Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Table 5-5. I/O Baseboard LEDs, Buttons, and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Table 5-6. 32-DIMM Memory Extender Board LED States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Table 5-7. 16-DIMM Memory Extender Board LED States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Table 5-8. Internal Disk and DVD Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Table 5-9. Extended Core I/O Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Table 5-10. PCI I/O Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Table 5-11. System I/O Board Indicators, Connectors, and Jumpers . . . . . . . . . . . . . . . . . . . . . . . 173

Table 6-1. DIMM Filler Requirements for 16-DIMM Memory Extender Board . . . . . . . . . . . . . . . 189

Table 6-2. DIMM Filler Requirements for 32-DIMM Memory Extender Board . . . . . . . . . . . . . . . 190

Table 6-3. Processor Load Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Table 6-4. PCI/PCI-X Card vs. Slot Frequency/Bus Mode Compatibility for Shared Slots . . . . . . 218

Table 6-5. PCI I/O Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Table 6-6. PCI I/O Hardware Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Table A-1. Customer Self Repair Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Table A-2. Replacement Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Table B-1. BCH Main Menu, Submenus, and Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Table B-2. Boot Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Table C-1. Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Figures

Figure 1-1. HP 9000 rp4410/rp4440 Server (Top View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Figure 1-2. HP 9000 rp4410/rp4440 Server with Bezel Removed (Front View). . . . . . . . . . . . . . . . 21

Figure 1-3. HP 9000 rp4410/rp4440 Server (Rear View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 1-4. Control Panel - Front View of Server (with Bezel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Figure 1-5. Accessing the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Figure 1-6. Control Panel LEDs and Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Figure 1-7. Rear Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 1-8. Power Supply Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Figure 1-9. iLO MP LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Figure 1-10. iLO MP LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Figure 1-11. Single-Port GigE LAN Connector and LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Figure 1-12. Dual-Port GigE LAN Card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Figure 1-13. Server Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Figure 1-14. USB Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Figure 1-15. Serial Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Figure 1-16. iLO MP Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Figure 1-17. Gigabit Ethernet LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Figure 1-18. SCSI Port, Ultra 3, 68-Pin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Figure 1-19. Hot-Pluggable Disk Drive LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Figure 1-20. DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Figure 1-21. QuickFind Diagnostic Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Figure 1-22. I/O Baseboard LEDs, Buttons, and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Figure 2-1. Airflow Through HP 9000 rp4410 and rp4440 Servers . . . . . . . . . . . . . . . . . . . . . . . . . 52

Figure 3-1. HP 9000 rp4410 and rp4440 Servers (Top View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Figure 3-2. HP 9000 rp4410 and rp4440 Servers with Bezel Removed (Front View) . . . . . . . . . . . 57

Figure 3-3. HP 9000 rp4410 and rp4440 Servers (Rear View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Figure 3-4. Accessing T-25 Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Figure 3-5. Pedestal-Mounted Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Figure 3-6. Front View with Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Figure 3-7. Accessing the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Figure 3-8. Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Figure 3-9. Hot-Pluggable Disk Drive LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Figure 3-10. DVD or CD-RW/DVD LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Figure 3-11. Removing and Replacing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Figure 3-12. Removing and Replacing the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 3-13. Removing and Replacing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Figure 3-14. Hot-Swappable I/O Fans (Units 0 and 1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Figure 3-15. Hot-Swappable Power Supply Fan (Unit 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Figure 3-16. I/O Baseboard Locking Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Figure 3-17. I/O Baseboard Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Figure 3-18. System Battery Location on I/O Baseboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Figure 3-19. Metal Cover in Unused Slot P1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Figure 3-20. Volume Filler Installation in Slot 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Figures

Figure 3-21. Disk Drive Installation in Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Figure 3-22. Disk Drive Installation in Slots 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Figure 3-23. Extender Board Latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Figure 3-24. Removing the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Figure 3-25. Processor Cable Placed Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Figure 3-26. Processor Cable Placed Incorrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Figure 3-27. Installing the Processor on the Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Figure 3-28. 16-DIMM Memory Extender Board Minimum Configuration . . . . . . . . . . . . . . . . . . . 95

Figure 3-29. 32-DIMM Memory Extender Board Minimum Configuration . . . . . . . . . . . . . . . . . . . 97

Figure 3-30. Removing the Memory Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Figure 3-31. Inserting DIMM Into the Extender Board Connector . . . . . . . . . . . . . . . . . . . . . . . . . 99

Figure 3-32. Slot ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Figure 3-33. PCI/PCI-X OLX Divider Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Figure 3-34. Inserting PCI/PCI-X Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Figure 3-35. Slider Gate Latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Figure 3-36. Removing the SCSI Jumper Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Figure 3-37. Installing the Duplex Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Figure 3-38. Installing SCSI Cable B to the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Figure 3-39. Installing SCSI Cable B to the SCSI Adapter Board. . . . . . . . . . . . . . . . . . . . . . . . . 114

Figure 3-40. Ports on Server Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Figure 3-41. iLO MP Setup Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Figure 3-42. Web Login Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Figure 3-43. Status Summary Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Figure 3-44. Front Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Figure 3-45. QuickFind Diagnostic Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Figure 5-1. PCI/PCI-X LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Figure 5-2. Front Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Figure 5-3. QuickFind Diagnostic Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Figure 5-4. I/O Baseboard LEDs, Buttons, and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Figure 5-5. 32-DIMM Memory Extender Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Figure 5-6. 16-DIMM Memory Extender Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Figure 6-1. Accessing T-25 Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Figure 6-2. Pedestal-Mounted Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Figure 6-3. Removing and Replacing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Figure 6-4. Removing and Replacing the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Figure 6-5. Removing and Replacing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Figure 6-6. Memory Extender Board Latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Figure 6-7. Memory Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Figure 6-8. 16-DIMM Memory Extender Board Slot IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Figure 6-9. 32-DIMM Memory Extender Board Slot IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Figure 6-10. Inserting DIMM into the Extender Board Connector . . . . . . . . . . . . . . . . . . . . . . . . 191

Figure 6-11. Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Figure 6-12. Dipswitch Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Figures

Figure 6-13. Dipswitch Setting for S5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Figure 6-14. Removing the Dual Processor Module from the Processor Extender Board. . . . . . . 198

Figure 6-15. Locate the Socket in Processor Extender Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Figure 6-16. Processor Cable Placed Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Figure 6-17. Processor Cable Placed Incorrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Figure 6-18. Installing Dual Processor Module on Processor Extender Board . . . . . . . . . . . . . . . 202

Figure 6-19. Hot-Swappable I/O Chassis Fans Removal and Replacement. . . . . . . . . . . . . . . . . . 204

Figure 6-20. Hot-Swappable Power Supply Chassis Fan Removal and Replacement . . . . . . . . . . 205

Figure 6-21. I/O Baseboard Locking Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Figure 6-22. I/O Baseboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Figure 6-23. S5102 Dipswitch Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Figure 6-24. Accessing the S5102 Dipswitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Figure 6-25. Battery Location on I/O Baseboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Figure 6-26. Slot ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Figure 6-27. PCI/PCI-X OLX Divider Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Figure 6-28. PCI-X Card Latch Opening Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Figure 6-29. Inserting PCI/PCI-X Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Figure 6-30. Slider Gate Latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Figure 6-31. OLX Divider Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Figure 6-32. OLX Slider Gate Bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Figure 6-33. SCSI Cable B Connection to the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Figure 6-34. Remove the SCSI Duplex Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Figure 6-35. Remove the SCSI Backplane Jumper Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Figure 6-36. Lift the SCSI Backplane Out of the Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Figure 6-37. Aligning the Bracket Tabs on the SCSI Duplex Board . . . . . . . . . . . . . . . . . . . . . . . 238

Figure 6-38. Connecting SCSI Cable B to the SCSI Adapter Board . . . . . . . . . . . . . . . . . . . . . . . 239

Figure 6-39. Unplugging SCSI Cable B from the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . 241

Figure 6-40. Unplug SCSI Cable B from the SCSI Adapter Board . . . . . . . . . . . . . . . . . . . . . . . . 242

Figure 6-41. Removing the Duplex Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Figure 6-42. Installing the SCSI Jumper Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Figure 6-43. LAN I/O Card Latch Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Figure 6-44. Installing the LAN I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Figure 6-45. SCSI I/O Card latch Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Figure 6-46. Install SCSI I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Figure 6-47. Disk Drive Installation in Slots 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Figure 6-48. Disk Drive Installation in Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Figure 6-49. Volume Filler Installation in Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Figure 6-50. SCSI Backplane Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Figure 6-51. Midplane Riser Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Figure 6-52. Hot-Swappable Power Supply Removal and Replacement . . . . . . . . . . . . . . . . . . . . 260

Figure 6-53. Power Distribution Board Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . 262

Figure 6-54. DVD Drive Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Figure 6-55. DVD I/O Board Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Figures

Figure 6-56. Display Board Removal and Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Figure 6-57. QuickFind Diagnostic Board Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . 270

About This Document

This document provides the information and instructions on servicing the HP 9000 rp4410 and rp4440 servers:

The document printing date and part number indicate the document’s current edition. The printing date changes when a new edition is printed. Minor changes may be made at reprint without changing the printing date. The document part number changes when extensive changes are made.

Document updates may be issued between editions to correct errors or document product changes. To ensure you receive the updated or new editions, subscribe to the appropriate product support service. See your HP sales representative for details.

The latest version of this document can be found on the web at:

http://www.docs.hp.com.

Intended Audience

This document is intended to provide technical product and support information for authorized service providers, system administrators, and HP support personnel.

This document is not a tutorial.

New and Changed Information in This Edition

This following changes are included in this edition:

• The User Service Guide includes the contents of the Maintenance Guide and the Operations Guide.

• Server specification and installation information.

• I/O baseboard locking lever remove and replace procedures.

• Replacing deallocated memory ranks procedure.

• System power troubleshooting procedures.

• Physical and environmental specifications table.

Publishing History

Table 1 lists the publishing history details for this document.

Table 1 Publishing History Details

Document

Manufacturing

Part Number

A9950-96011-ed4 HP-UX 11i v1

Operating Systems

Supported

HP-UX 11i v2 HP-UX 11i v3

Supported Product Versions Publication Date

HP 9000 rp4410 and rp4440 September 2008

A9950-96011 HP-UX 11i v1

HP-UX 11i v2 HP-UX 11i v3

HP 9000 rp4410 and rp4440 April 2007

Table 1 Publishing History Details (Continued)

Document

Manufacturing

Par t Number

A9950-96001 A9950-96002

N/A HP-UX 11i v1 HP 9000 rp4410 and rp4440 July 2003

Operating Systems

Supported

HP-UX 11i v1 HP 9000 rp4410 and rp4440 April 2005

Supported Product Versions Publication Date

Document Organization

This guide is divided into the following chapters:

Chapter 1 Overview: Provides views and descriptions of the server.

Chapter 2 System Specifications: Server details such as system configuration, physical

specifications, and requirements.

Chapter 3 Installing the System: Unpacking, installation, and preparation for booting the operating

system.

Chapter 4 Booting and Shutting Down the Operating System: Provides procedures to boot and

shut down the operating system.

Chapter 5 Troubleshooting: Provides diagnostics and basic troubleshooting methodology.

Chapter 6 Removing and Replacing Components: Provides instructions and procedures on how to

remove and replace server components.

Appendix A Replacement Parts: Provides a list of available customer self-repair parts.

Appendix B Utilities: Provides information on the utilities on the server such as Boot Console Handler

(BCH) and Integrity iLO MP.

Appendix C Physical and Environmental Specifications: Provides temperature and airflow

information for minimum, typical, and maximum configurations for the server. It also lists the server and rack weights and dimensions.

Typographic Conventions

This document uses the following conventions.

WARNING A warning lists requirements that you must meet to avoid personal injury.

CAUTION A caution provides information required to avoid losing data or avoid losing system

functionality.

IMPORTANT Important messages provide essential information to explain a concept or to complete a task.

NOTE A note highlights useful information such as restrictions, recommendations, or important

details about HP product features.

TIP Tips provide you with helpful hints for completing a task. A tip is not used to give essential

information, but can be used, for example, to provide an alternate method for completing the task that precedes it.

Book Title The title of a book. On the web and on the Instant Information CD, it can be a hot link to the

KeyCap The name of a keyboard key or graphical interface item (such as buttons, tabs, and menu

Emphasis Text that is emphasized.

Bold Text that is strongly emphasized.

Bold The defined use of an important word or phrase.

ComputerOut Text displayed by the computer.

UserInput Commands and other text that you type.

Command A command name or qualified command phrase.

Option An available option.

Screen Output Example of computer screen output.

[] The contents are optional in formats and command descriptions. If the contents are a list

{} The contents are required in formats and command descriptions. If the contents are a list

... The preceding element can be repeated an arbitrary number of times.

| Separates items in a list of choices.

book itself.

items).

separated by |, you must select one of the items.

Return and Enter both refer to the same key.

HP-UX Release Name and Release Identifier

Each HP-UX 11i release has an associated release name and release identifier. The uname (1) command with the -r option returns the release identifier.

Table 2 shows the releases available for HP-UX 11i operating system.

Table 2 HP-UX 11i Releases

Release Identifier Release Name Supported Processor Architecture

B.11.20 HP-UX 11i v1.5 PA-RISC

B.11.22 HP-UX 11i v1.6 PA-RISC

B.11.23 HP-UX 11i v2 PA-RISC, Intel® , Itanium

B.11.31 HP-UX 11i v3 PA-RISC, Intel, Itanium

HP Encourages Your Comments

HP encourages your comments concerning this document. We are truly committed to providing documentation that meets your needs.

Send comments to:

netinfo_feedback@cup.hp.com

Include title, manufacturing part number, and any comments, errors found, or suggestions for improvement you have concerning this document. Also, please include what we did right so we can incorporate it into other documents.

1 Overview

The HP 9000 rp4410 and the HP 9000 rp4440 servers are designed to be easy to install, service, and maintain. They deliver performance, reliability, and availability in a compact, rack-dense design to meet the most demanding enterprise-level computing requirements.

A rack-dense 4U form-factor maximizes the number of servers for each rack, up to 10 systems for each HP 10000 G2 series rack (42U). They fit easily into the HP 10000 G2 series rack and into many third-party racks using side-mounted slides and a cable management arm that you can install quickly without tools.

You can equip the servers with up to eight 800 MHz or 1.0 GHz PA-8900 processors with 1.5 MB of on-chip L1 cache for each processor and 64 MB of shared L2 cache for each processor module, up to 128 GB RAM, and six PCI-X I/O expansion slots.

The blue server identification LED can be activated locally or remotely for easy physical identification of problem hardware, and the QuickFind diagnostic LED panel speeds problem diagnosis by identifying defective or mismatched hardware components.

HP 9000 rp4410 Server

The HP 9000 rp4410 server is a PA-8900-based server in a 4U form factor. It is based on the same hardware as the HP 9000 rp4440 server, but in the rp4410 server, two of the four processor sockets are disabled using firmware, limiting it to a 2P/2C. Like the HP 9000 rp4440 server, the HP 9000 rp4410 server has full access to all 16 or 32 memory slots (for a total of up to 128 GB of memory) and full access to all six PCI-X I/O slots.

Because it has a maximum of four processors, the HP 9000 rp4410 server qualifies for Oracle Standard Edition licensing. The HP 9000 rp4410 server is available in 1P/1C, 1P/2C, and 2P/2C configurations and can be easily upgraded to an HP 9000 rp4440 server using a firmware upgrade kit.

This chapter addresses the following topics:

• “HP 9000 rp4410 and rp4440 Server Views” on page 20

• “Detailed Server Description” on page 21

• “Controls, Ports, and LEDs” on page 24

• “Powering the Server On and Off” on page 42

Chapter 1

Overview

HP 9000 rp4410 and rp4440 Server Views

Figure 1-1, Figure 1-2, and Figure 1-3 show the top, front, and rear views of the HP 9000 rp4410 and rp4440 servers.

Figure 1-1 HP 9000 rp4410/rp4440 Server (Top View)

Chapter 1

Detailed Server Description

Figure 1-2 HP 9000 rp4410/rp4440 Server with Bezel Removed (Front View)

Figure 1-3 HP 9000 rp4410/rp4440 Server (Rear View)

Overview

Detailed Server Description

The following sections list information on the main subsystems within the HP 9000 rp4410 and rp4440 servers.

I/O Subsystem

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• PCI-X slots available - 8.

— Two dedicated PCI slots: Slot 1 is for SCSI; slot 2 is for LAN.

— Four hot-pluggable PCI-X 66 MHz 64-bit 3.3V 25W slots with shared busses and I/O. Slots 3 and 4

share capabilities and slots 5 and 6 share capabilities.

— Two hot-pluggable PCI-X 133 MHz 64-bit 3.3V 15W slots dedicated for core I/O.

Chapter 1

Overview

Detailed Server Description

• I/O bandwidth - 4 GBs.

• Pinnacle FXe PCI video card.

• PCI Gigabit, Fast Ethernet Controller with Wake-on-LAN enabled/disabled with BIOS setup.

Internal Core I/O

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• Dual channel SCSI U320 or U160 (PA8800 only) interface or RAID, two internal 68-pin connectors, two 68-pin external connectors.

• SCSI backplane configured as either one or two channels.

• One internal Integrated Drive Electronics (IDE) connector for a slimline optical device (CD and DVD).

• No floppy connector.

• Optional dual channel U320 RAID controller, two internal 68-pin connectors, two 68-pin external connectors (replaces SCSI interface).

External Core I/O

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• Three external serial ports.

• Two external USB ports.

• Two SCSI U320 or U160 68-pin connectors (U160 for PA8800 only).

• One or two 10/100/1000Base-T ethernet LAN connectors for copper cable.

• Two USB 2.0 ports.

• Three DB-9 ports (console, UPS, and modem).

• Optional dual channel U320 RAID controller, two 68-pin external connectors (replaces SCSI interface).

Processors

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• 800 MHz/1.5 GB cache or 1 GHz/1.5 GB cache per CPU.

• Both processors are available with 32 MB or 64 MB L2 cache per dual processor module.

• HP 9000 rp4410 server can have one processor or both processors of a single dual processor module enabled, or two processors enabled in each of two dual processor modules.

• HP 9000 rp4440 server can be 1P/2C, 2P/2C, 3P/2C, or 4P/2C.

Memory

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• 16 DIMM slots on standard memory extender board.

• 32 DIMM slots on optional memory extender board.

• Maximum memory size of 128 GB (4 GB DIMMs on 32-slot memory extender board).

• Supports up to 32 Double Data Rate (DDR) registered ECC memory, in PC2100 DIMMs.

Chapter 1

Detailed Server Description

• Supported DDR DIMM sizes:

— 128 MB, 256 MB, 512 MB, 1 GB, 2 GB, and 4 GB

— Standard 184 pins 2.5V DDR266, CL2, registered, ECC

• 133 MHz memory bus frequency, 266 MTransfers/s data, 8.5 GB/s peak data bandwidth.

• DIMMs loaded by quads enable interleaved mode and chip spare.

• Requires that DIMMs within each group of four (quad) be identical.

Cooling

Six cooling fans with N+1 redundancy.

Power Supply Unit

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• One 1200 W hot-swappable power supply.

• Optional second 1200 W hot-swappable power supply for N+1 redundancy.

Overview

Front Display Panel, DVD, and Diagnostic Panel

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• Front panel that provides the controls and indicators commonly used for operation.

• DVD+RW drive (with CD-write capability); IDE interface; 48x speed.

• Optional slimline DVD drive.

• Power button and LED indicators for system status.

• LED-based diagnostic panel.

Mass Storage

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• Up to two SCSI hot-pluggable hard disk drives.

• Integrated Ultra-3 SCSI dual channel controller; 80 MB/s transfer rate with two 68-pin connectors. The SCSI backplane is configured as either one or two channels.

• Maximum internal storage of two 73 MB, 15K drives.

• Optional integrated HP RAID controller.

Firmware

Firmware consists of many individually linked binary images that are bound together by a single framework at run time. Internally, the firmware employs a software database called a device tree to represent the structure of the hardware platform and to provide a means of associating software elements with hardware functionality.

Chapter 1

Overview

Dimensions and Values

The firmware incorporates the BCH which provides an interface between the operating system and the platform firmware. BCH uses data tables that contain platform-related information, and boot and run-time service calls available to the operating system and its loader to provide a standard environment for booting.

The firmware supports the HP-UX 11i version 1 (or higher) operating system through the HP 9000 processor family standards and extensions, and has no operating system-specific functionality included. The operating system is presented with the same interface to system firmware, and all features are available to the operating system.

Event IDs for Errors and Events

The server firmware generates event IDs similar to chassis codes for errors, events, and forward progress to the Integrity Integrated Light-Out Management Processor (iLO MP) through common shared memory. The Integrity iLO MP interprets and stores event IDs. Reviewing these events helps you diagnose and troubleshoot problems with the server.

Dimensions and Values

Table 1-1 lists the dimensions and their values of the HP 9000 rp4410 and rp4440 servers.

Table 1-1 Server Dimensions and Values

Dimension Value

Height 6.8 in (17.3 cm)

Width 19 in (48.2 cm)

Depth 27.2 in (69.0 cm)

Weight Unloaded 88 lbs (40 kg)

Fully loaded 100 lbs (45.4 kg)

Controls, Ports, and LEDs

This section describes the controls, ports, and LEDs found on the front panel, rear panel, and internal locations of the HP 9000 rp4410 and rp4440 servers.

Front Panel

The front panel of the server provides the controls and indicators commonly used for operation.

Chapter 1

Figure 1-4 shows the control panel on the server front.

Figure 1-4 Control Panel - Front View of Server (with Bezel)

Control Panel

Overview

Controls, Ports, and LEDs

Figure 1-5 shows how to access the control panel. The front control panel access door is on the bezel.

Figure 1-5 Accessing the Control Panel

Chapter 1

Overview

Controls, Ports, and LEDs

Figure 1-6 shows the control panel LEDs and buttons.

Figure 1-6 Control Panel LEDs and Buttons

Power LED Power Button

TOC/NMI Button

Table 1-2 lists the control panel LED status and descriptions.

Table 1-2 Control Panel LED Definitions

System LED

Disk LED Thermal LED

Locator Button/LED

LED or Button

System LED Running Steady Green System normal, OS up and running.

System LED Booting Flashing at 0.5 Hz Green OS booting or at BCH.

System LED Attention Flashing at 1 Hz Yellow Warning-system needs attention.

System LED Fault Flashing at 2 Hz Red Hard fault. system halted.

System LED Off Off N/A System off.

Power LED On Steady Green Power normal.

Power LED On Flashing at 1 Hz Yellow Housekeeping voltage present.

Power LED Off Off Off Power off.

Disk LED Flashing at rate of

Thermal LED

State Flash Rate Color Description

Redundancy lost, component failure pending.

Green Disk activity.

disk activity

OK Steady Green Thermal OK.

Warning Flashing at 1 Hz Yellow Thermal warning.

Locator Button or LED

Flashing at 1 Hz Blue System locator LED can be remotely or

locally activated or deactivated. There is also a locator button on the rear panel of the server. Pressing either button turns both LEDs on or off and enables or disables the locator function.

Chapter 1

Controls, Ports, and LEDs

Table 1-3 lists LED definitions for the switches and buttons.

Table 1-3 Switch and Button LED Definitions

Switch and Button Description

Power Button Controls the power supply (turns system power on or off) if power is available to

the power supply. (Controls both power supplies if two are installed).

If power is off but power is available to the power supplies, pressing the power button does the following:

• From zero to five turns on the power supplies and applies power to server circuits.

• More than five seconds then released, has no effect.

If power is on and the system is at initial system loader, pressing the power button:

• Momentarily (less than one second) has no effect.

• More than one second, but less than five seconds—do not use. This initiates e-buzzer functions that are not supported in the server.

Overview

• More than five seconds then released causes an immediate hard power off.

If power is on and the system is at BCH, pressing the power button does the following:

• From zero to five sceonds has no effect.

• More than five seconds then released causes an immediate hard power off.

If power is on but the OS has been shut down, pressing the power button:

• Momentarily (less than one second) has no effect.

• More than one second, but less than five seconds—do not use. This initiates e-buzzer functions that are not supported in the servers.

• More than five seconds then released causes an immediate hard power off.

If the OS is running, pressing the power button does the following:

• Momentarily (less than one second) has no effect.

• More than one second, but less than five seconds—do not use. This initiates e-buzzer functions that are not supported in the servers.

• More than five seconds then released causes an immediate hard power off.

NMI Button Use a paper clip to press this button. Press the non-maskable interrupt (NMI)

button before restarting the system after a the system hangs. NMI provides crash dump capture capability. Obtain a system hardware status dump to use in root cause analysis and debugging. The same function is available with the CM>TC iLO MP command.

Chapter 1

Overview

Controls, Ports, and LEDs

Rear Panel

The server rear panel includes communication ports, I/O ports, ac power connectors, two power supply bays, attention LED indicators for the hot-pluggable PCI boards, and the locator LED button. LEDs located on the rear panel of the server signal the operational status of the following components:

• Power supplies

•iLO MP LAN

• Gigabit Ethernet card LAN

•PCI slots 3-8

Figure 1-7 shows the rear panel LEDs.

Figure 1-7 Rear Panel LEDs

Gigabit Ethernet LAN LEDs

iLO MP LAN LEDs

Locator Button/LED

Power Supply Status LEDs

Each power supply unit has three status LEDs located on the power supply rear side. The front control panel power status LED reports a consolidated status of all power supplies.

6 PCI Attention LEDs

Chapter 1

Figure 1-8 show the power supply status LEDs.

Figure 1-8 Power Supply Status LED

Overview

Controls, Ports, and LEDs

Predict Fail LED (Amber)

Table 1-4 lists power supply status LED information.

Table 1-4 Power Supply Status LED

Pow e r LED

(Green)

Predict Fail

LED (Amber)

Fail LED

(Amber)

Power LED (Green) Fail LED (Amber)

Status

Off Off Off No ac power is applied to all PSUs.

Off Off On No ac power is applied to this PSU only.

Blinking Off Off ac present and the standby outputs are on.

On Off Off PSU dc outputs are on and OK.

Off Off On Power supply failure.

On Blinking Off Predictive failure. The PSU is about to fail because of a

poorly performing fan.

On Off Blinking Current limit on 48 VDC output.

Chapter 1

Overview

Controls, Ports, and LEDs

iLO MP LAN LEDs

NOTE There are two different iLO MP cards that were installed in this server. They have different

LEDs on them. Both of them are shown below.

One of the iLO MP LAN cards has the amber LED on the left abd the green LED on the right. It is shown in Figure 1-9. The internal Integrity iLO MP LAN uses an RJ-45 type connector. This connector has two LEDs (LAN link and LAN activity) that signal status and activity.

Figure 1-9 iLO MP LAN LEDs

100 M Link/Activity, Amber LED

USB Ports

Table 1-5 provides iLO MP LED status descriptions.

10 M Link/Activity, Green LED

Locator Button and LED

Table 1-5 iLO MP LED Status Descriptions

LED Condition Status

100 M amber On Linked at 100 MBs. No activity.

100 M amber Blinking Linked at 100 MBs. Activity present.

10 M green On Linked at 10 MBs. No activity.

10 M green Blinking Linked at 10 MBs. Activity present.

Chapter 1

Overview

Controls, Ports, and LEDs

The other iLO MP LAN card has the green LED on the left and the amber LED on the right. Is is shown in Figure 1-10.

Figure 1-10 iLO MP LAN LEDs

100 M Link/Activity, Green LED

USB Ports

Table 1-6 provides iLO MP LED status descriptions.

10 M Link/Activity, Amber LED

Locator Button and LED

Table 1-6 iLO MP LED Status Descriptions

LED Condition Status

100 M green On Linked at 100 MBs. No activity.

100 M green Blinking Linked at 100 MBs. Activity present.

10 M amber On Linked at 10 MBs. No activity.

10 M amber Blinking Linked at 10 MBs. Activity present.

Single-Port Gigabit Ethernet LAN Card

The single-port Gigabit Ethernet LAN card uses an RJ-45 LAN connector. This connector has four LEDs (three LAN link and one LAN activity) that signal link speed and activity.

Figure 1-11 Single-Port GigE LAN Connector and LEDs

RJ-45 Connector

1000

100

Activity

Chapter 1

Overview

Controls, Ports, and LEDs

Table 1-7 lists the single-port Gigabit Ethernet LAN card LED status descriptions.

Table 1-7 Single-Port GigE LAN LED Status Descriptions

LED Color Condition Status

Activity Green On Linked. No activity.

Activity Green Off No link.

Activity Green Blinking Linked. Activity present.

1000-BaseT Green On Link speed—1000 MBs.

100-BaseT Green On Link speed—100 MBs.

10-BaseT Green On Link speed—10 MBs.

Figure 1-12 and Table 1-8 shows the dual-port Gigabit Ethernet LAN card LEDs and status descriptions.

Figure 1-12 Dual-Port GigE LAN Card LEDs

Activity/Link LEDs Flashing = Data traffic Solid = Active link

Speed LEDs Off = 10 Mbit/s Green = 100 Mbit/s Yellow = 1000 Mbit/s

PCI-X Dual-Port

1000Base-T

Port B

RJ-45 Connectors

}

Port A

Chapter 1

Table 1-8 Dual-Port GigE LAN Card LED Status Descriptions

LED Condition Status

Activity Flashing Linked, data traffic.

Activity Solid Active link.

Speed Off Link speed 10 Mbit/s.

Speed Green Link speed 100 Mbit/s.

Speed Amber Link speed 1000 Mbit/s.

Ports and Connectors

Figure 1-13 shows the ports and connectors found on the rear panel of the server.

Figure 1-13 Server Rear View

Overview

Controls, Ports, and LEDs

HBA, Ultra 3 SCSI, 68 Pin

Local Remote

Aux

3 Serial Ports

Video Port (Disabled)

Gigabit Ethernet LAN Port

iLO MP LAN Port

USB Ports

The SCSI HBA card in slot 1 and the Gigabit Ethernet card in slot 2 are factory installed.

Chapter 1

Overview

Controls, Ports, and LEDs

USB Ports

Figure 1-14 and Table 1-9 show the USB port connector and pinouts.

Figure 1-14 USB Port Connector

Table 1-9 USB Pinouts

Pin Number Signal Description

1+5 VDC

2MR

3PR

4 Ground

VGA Port

The VGA (video) port is disabled on the rp4410 and rp4440 servers.

Serial Ports

Figure 1-15 and Table 1-10 show the serial port connector and pinouts.

Figure 1-15 Serial Port Connector

Table 1-10 Serial Port Pinouts

Pin Number Signal Description

1 Data carrier detect

Chapter 1

Table 1-10 Serial Port Pinouts (Continued)

Pin Number Signal Description

2Receive data

3Transmit data

4 Data term ready

5 Ground

6 Data set ready

7 Request to send

8Clear to send

9 Ring indicator

iLO MP LAN Port

Figure 1-16 and Table 1-11 show the iLO port connector and pinouts.

Overview

Controls, Ports, and LEDs

Figure 1-16 iLO MP Port

10M Link/Activity Amber LED

Table 1-11 iLO MP LAN Port Pinouts

Pin Number Signal Description

1TXP

2TXN

3RXP

4Not used

5Not used

6RXN

7Not used

100M Link/Activity Green LED

8Not used

Chapter 1

Overview

Controls, Ports, and LEDs

Gigabit Ethernet LAN Port

Figure 1-17 and Table 1-12 show the Gigabit Ethernet LAN port connector and pinouts.

Figure 1-17 Gigabit Ethernet LAN Port

Table 1-12 Gigabit Ethernet LAN Port Pinouts

Pin Number Signal Description

1RXP

2RXN

3TXP

4Not used

5Not used

6TXN

7Not used

8Not used

SCSI Port, Ultra 3, 68-Pin

Two Ultra 3, 68-pin SCSI connectors are located on the HBA located in PCI slot 1. The upper connector supports SCSI channel A and the lower connector supports SCSI channel B.

Chapter 1

Controls, Ports, and LEDs

Figure 1-18 and Table 1-13 show the SCSI port connector and pinouts.

Figure 1-18 SCSI Port, Ultra 3, 68-Pin

Table 1 -1 3 SCS I Port P i no u ts

Pin Number Signal Description Pin Number Signal Description

1 S1 (+DB 12) 35 S35 (–DB 12)

Overview

2 S2 (+DB 13) 36 S36 (–DB 13)

3 S3 (+DB 14) 37 S37 (–DB 14)

4 S4 (+DB 15) 38 S38 (–DB 15)

5 S5 (+DB P 1) 39 S39 (–DB P 1)

6 S6 (+DB 0) 40 S40 (–DB 0)

7 S7 (+DB 1) 41 S41 (–DB 1)

8 S8 (+DB 2) 42 S42 (–DB 2)

9 S9 (+DB 3) 43 S43 (–DB 3)

10 S10 (+DB 4) 44 S44 (–DB 4)

11 S11 (+DB5) 45 S45 (–DB 5)

12 S12 (+DB 6) 46 S46 (–DB 6)

13 S13 (+DB 7) 47 S47 (–DB 7)

14 S14 (+DB P) 48 S48 (–DB P)

15 S15 49 S49

16 S16 (DIFFSENS) 50 S50

17 S17 (TERMPWR) 51 S51 (TERMPWR)

18 S18 (TERMPWR) 52 S52 (TERMPWR)

19 S19 (RESERVED) 53 S53 (RESERVED)

20 S20 54 S54

Chapter 1

Overview

Controls, Ports, and LEDs

Table 1-13 SCSI Port Pinouts (Continued)

Pin Number Signal Description Pin Number Signal Description

21 S21 (+ATN) 55 S55 (–ATN)

22 S22 56 S56

23 S23 (+BSY) 57 S57 (–BSY)

24 S24 (+ACK) 58 S58 (–ACK)

25 S25 (+RST) 59 S59 (–RST)

26 S26 (+MSG) 60 S60 (–MSG)

27 S27 (+SEL) 61 S61 (–SEL)

28 S28 (+C/D) 62 S62 (–C/D)

29 S29 (+REQ) 63 S63 (–REQ)

30 S30 (+I/O) 64 S64 (–I/O)

31 S31 (+DB 8) 65 S65 (–DB 8)

32 S32 (+DB 9) 66 S66 (–DB 9)

33 S33 (DB 10) 67 S67 (–DB 10)

34 S34 (DB 11) 68 S68 (–DB 11)

Chapter 1

Controls, Ports, and LEDs

Additional Controls and LEDs

Storage devices have additional LEDs showing their status.

Hot-Pluggable Disk Drive LEDs

Figure 1-19 and Table 1-14 show the hot-pluggable disk drive LED indicators and definitions.

Figure 1-19 Hot-Pluggable Disk Drive LED Indicators

Status LED Activity LED

Overview

Table 1-14 Hot-Pluggable Disk Drive LED Definitions

LED State Description

Activity LED Flashing green Drive is active.

Status LED Solid green Drive is operating (power applied).

DVD Drives

The server is delivered with one DVD drive. DVD-R and DVD-RW drives are optional. Each of these devices has one activity LED.

Figure 1-20 and Table 1-15 show the DVD drive and DVD drive LED definitions.

Figure 1-20 DVD Drive

Eject Button

Activity LED

Emergency Eject

Table 1-15 DVD Drive LED Definitions

LED State Description

Activity LED Flashing green Drive is active.

Chapter 1

Overview

Controls, Ports, and LEDs

QuickFind Diagnostic Panel

The QuickFind diagnostic panel has 27 single color LEDs and one multi-color LED for temperature. The LEDs are normally off. The appropriate LED is turned on when an error is detected or a replacement part is required.

Accessing the QuickFind Diagnostic Panel

You can access the QuickFind diagnostic panel by removing the top cover. Use the QuickFind diagnostic panel as an aid in troubleshooting. (See “QuickFind Diagnostic Panel LEDs” on page 163.)

Figure 1-21 shows the QuickFind diagnostic panel.

Figure 1-21 QuickFind Diagnostic Panel

Processor

Subsystem

I/O VRM

CPU VRM

Fan

Memory 0 Memory 1 Memory 2 Memory 3 Memory 4 Memory 5

Memory 6 Memory 7

Power Supply

Memory Config Error

Processor Config Error

Missing Component

System Temperature

Check Event Log

I/O Baseboard LED Indicators

You can find LEDs, sensors, reset, and attention buttons on the I/O baseboard.

Chapter 1

Controls, Ports, and LEDs

Figure 1-22 shows the I/O baseboard LEDs, buttons, and sensors and Table 1-16 lists their definitions.

Figure 1-22 I/O Baseboard LEDs, Buttons, and Sensors

Battery

3.3 VSB Power LED

BMC Reset Button

Overview

5V VRM LED

iLO MP Soft Reset Button

iLO MP Self-Test LED

iLO MP Heartbeat LED

BMC Heartbeat LED

3.3V VRM LED Locator Button/LED

12V VRM LED

PCI Attention LED

PCI Attention Button

PCI Power LED

PCI Attention LED

Chapter 1

Overview

Powering the Server On and Off

Table 1-16 I/O Baseboard LEDs, Buttons, and Sensors

LED/Button Color Status Condition

12V VRM Power LED Green On 12V VRM is functioning.

5V VRM Power LED Green On 5V VRM is functioning.

3.3V VRM Power LED Green On 3.3V VRM is functioning.

iLO MP Heartbeat Green Blinking The iLO MP is functioning correctly.

iLO MP Self Test LED Amber On

Off

BMC Heartbeat Green Blinking The baseboard management controller (BMC) is

3.3 VSB Power LED Green On Standby power is available.

iLO MP Soft Reset Button

N/A Press Resets the iLO MP values.

The iLO MP is executing the internal self test.

The iLO MP passed the internal self test.

functioning correctly.

Powering the Server On and Off

This section provides information on how to power off and power on the server.

Power States

The server has three power states:

•Standby power

•Full power

•Off

Plug the power cord into the appropriate receptacle on the rear of the server to achieve the standby power state; the front panel power button is not turned on. Full power occurs when the power cord is plugged into the appropriate receptacle and either the power is activated through the iLO MP PC command, or the power button is activated. In the off state, the power cords are not plugged in.

Table 1-17 lists the server power states.

Table 1-17 Power States

Power Cable

Power States

Standby power Yes No Yes No

Plugged Into

Receptacle?

Power Activated through the

iLO MP PC Command; or

Front Panel Power Button

Activated?

Standby

DC Voltage

Applied?

DC Voltage

Applied?

Chapter 1

Table 1-17 Power States (Continued)

Overview

Powering the Server On and Off

Power Cable

Power States

Full power Yes Yes Yes Yes

Off No No No No

NOTE If the power restore feature is set to Always On through the iLO MP PR command, the server

automatically powers on to the full power state.

Plugged Into

Receptacle?

Power Activated through the

iLO MP PC Command; or

Front Panel Power Button

Activated?

Standby

DC Voltage

Applied?

DC Voltage

Applied?

Powering On the Server

Power on the server to full power using the following methods if the server is in the standby power state:

•iLO MP PC command

• Power button

Powering On the Server Using the iLO MP

NOTE If the power restore feature is set to Always On through the iLO MP PR command, the server

automatically powers on to the full power state.

To power on the server using the iLO MP, follow these steps:

Step 1. Plug all power cables into the receptacles on the rear panel of the server.

Step 2. Initiate a console session, and access the

Step 3. Enter CM to enable command mode.

Step 4. Enter PC to use the remote power control command.

Step 5. Enter ON to power on the server, and enter YES when prompted to confirm the action.

Step 6. Start the operating system.

Powering On the Server Manually

NOTE If the power restore feature is set to Always On through the iLO MP PR command, the server

automatically powers on to the full power state.

To manually power on the server, follow these steps:

MP Main Menu.

Step 1. Plug all power cables into the receptacles on the rear panel of the server.

Chapter 1

Overview

Powering the Server On and Off

Step 2. Press the power button to start the server.

Step 3. Start the operating system.

Powering Off the Server

Power off the server using the following methods if the server is in the standby or full power state:

•iLO MP PC command

• Power button

Powering Off the Server Using the iLO MP

To power off the server using the iLO MP, follow these steps:

Step 1. Gracefully shut down the operating system.

Step 2. Initiate a console session, and access the

Step 3. Enter CM to enable command mode.

Step 4. Enter PC to use the remote power control command.

Step 5. Enter OFF to power off the server, and enter YES when prompted to confirm the action.

IMPORTANT The main dc voltage is now removed from the system; however, ac voltage for

standby power is still present in the server.

Step 6. Unplug all power cables from the receptacles on the rear panel of the server.

Powering Off the Server Manually

To manually power off the server, follow these steps:

Step 1. Gracefully shut down the operating system.

Step 2. Press the power button to power off the server.

IMPORTANT The main dc voltage is now removed from the system; however, ac voltage for

standby power is still present in the server.

Step 3. Unplug all power cables from the receptacles on the rear panel of the server.

MP Main Menu.

Chapter 1

2 System Specifications

This chapter provides information on the basic system configuration, physical specifications, and requirements for the HP 9000 rp4410 or rp4440 server.

This chapter addresses the following topics:

• “System Configuration” on page 45

• “Dimensions and Values” on page 46

• “Grounding” on page 46

• “Electrical Specifications” on page 47

• “Environmental Specifications” on page 50

System Configuration

Table 2-1 lists the minimum and maximum configuration options for the HP 9000 rp4410 and rp4440 servers.

Table 2-1 Minimum and Maximum Server Configurations

Component rp4410 rp4440

Microprocessors One or two dual-core processor modules,

each containing two PA RISC 800 MHz/1.5 MB cache or 1 GHz/1.5 MB cache. The CPUs are available with 32 MB or 64 MB L2 cache. A single CPU or all installed CPUs can be activated.

Memory Supports up to 16 Double Data Rate

(DDR) registered ECC memory, in PC2100 DIMMs. Up to 32 DDR DIMMs can be optionally used. Maximum memory is 128 GB. Supported DDR DIMM sizes: 256 MB and 512 MB, 1 GB, 2 GB, and 4 GB.

HDDs 2-36 GB, 15K RPM Ultra320 SCSI

hot-plug disks or 2-73 GB, 15K RPM Ultra320 SCSI hot-plug disks or 2-146 GB, 10K RPM Ultra320 SCSI hot-plug disks.

SCSI Integrated Ultra-3 SCSI dual channel

controller; 80 Mb/s transfer rate with two external 68-pin connectors.

Up to four dual-core processor modules, each containing two PA RISC 800 MHz/1.5 MB cache or 1 GHz/1.5 MB cache. The CPUs are available with 32 MB or 64 MB L2 cache. All installed CPUs (2, 4, 6, or 8) are activated.

Supports up to 16 Double Data Rate (DDR) registered ECC memory, in PC2100 DIMMs. Up to 32 DDR DIMMs can be optionally used. Maximum memory is 128 GB. Supported DDR DIMM sizes: 256 MB, 512 MB, 1 GB, 2 GB, and 4 GB.

2-36 GB, 15K RPM Ultra320 SCSI hot-plug disks or 2-73 GB, 15K RPM Ultra320 SCSI hot-plug disks or 2-146 GB, 10K RPM Ultra320 SCSI hot-plug disks.

Integrated Ultra-3 SCSI dual channel controller; 80 Mb/s transfer rate with two external 68-pin connectors.

LAN PCI GB Fast Ethernet controller. PCI GB Fast Ethernet controller.

Chapter 2

System Specifications

Dimensions and Values

Table 2-1 Minimum and Maximum Server Configurations (Continued)

Component rp4410 rp4440

PCI Slots Two dedicated for LAN and SCSI; four

64-bit PCI-X slots, 66 MHz, 3.3V slots; and two 64-bit PCI-X slots, 133 MHz,

3.3V slots.

Core I/O Three serial ports, two USB ports,

integrated RJ-45 LAN.

DVD DVD-R/CD drive, IDE interface, 48x

speed.

External storage Two external SCSI ports. Two external SCSI ports.

Power supply One power supply standard. A second

power supply (optional) for 1+1 configuration.

Two dedicated for LAN and SCSI; four 64-bit PCI-X slots, 66 MHz, 3.3V slots; and two 64-bit PCI-X slots, 133 MHz,

3.3V slots.

Three serial ports, two USB ports, integrated RJ-45 LAN.

DVD-R/CD drive, IDE interface, 48x speed.

One power supply standard. A second power supply (optional) for 1+1 configuration.

Dimensions and Values

Table 2-2 provides dimensions and their values of HP 9000 rp4410 and rp4440 servers.

Table 2-2 Server Dimensions and Values

Dimension Value

Height 6.8 in (17.3 cm)

Width 19 in (48.2 cm)

Depth 27.2 in (69.0 cm)

Weight Unloaded 88 lbs (40 kg)

Fully loaded 100 lbs (45.4 kg)

Height 6.8 in (17.3 cm)

Grounding

The site building must provide a safety ground or protective earth for each ac service entrance to all cabinets.

Install a protective earthing (PE) conductor that is identical in size, insulation material, and thickness to the branch-circuit supply conductors. The PE conductor must be green with yellow stripes. The earthing conductor is to be connected from the unit to the building installation earth or, if supplied by a separately derived system, at the supply transformer or motor-generator set grounding point.

Chapter 2

System Specifications

Electrical Specifications

This section provides electrical specifications for the server.

AC Power Cords

Table 2-3 lists the power cables available for use with the HP 9000 rp4410 and rp4440 servers.

Table 2-3 Power Cords

Part Number Description Country

8120-5341 Power Cord C15/S Africa 2.5m black CA ASSY 917 South Africa

8120-1351 Power Cord C13/BS-1363 2.3m black CA ASSY 900 United Kingdom

Hong Kong Singapore

8120-1369 Power Cord C13/AS-3112 2.0m gray CA ASSY 901 Australia

8120-1689 Power Cord C13/CEE 7 2.0m black CA ASSY 902 Europe

8120-2104 Power Cord C13/SEV 12 2.0m black CA ASSY 906 Switzerland

8120-6814 Power Cord OPT-912 3-COND 2.25-M-LG 912 Denmark

8120-0698 Power Cord C13/6-15P 0.0m black CA ASSY 904 / 918 North America (250#V)

Japan

8120-6800 Power Cord OPT-919 3-COND 2.3-M-LG 919 Israel

8120-8390 Power Cord C15/CEI 23-16 2.5m black CA ASSY 920 Argentina

8120-8389 Power Cord C15/CEI 23-16 2.5m black CA ASSY 921 Chile

8120-8376 Power Cord C13/GB-1002 2.236m gray CA ASSY 922 China

8121-0668 Power Cord OPT-927 3-COND 2.3-M-LG FLNT 927 South America

8120-6514 C13/C14 Jumper cord All

Circuit Breaker

The marked electrical size for the server is eight amps. The recommended circuit breaker size is 12 amps per line cord (2 maximum) for North America. For countries outside North America, consult the local electrical authority that has jurisdiction for the recommended circuit breaker size.

System Power Specifications

The following tables provide information to help determine the amount of ac power needed for your computer room.

Chapter 2

System Specifications

Electrical Specifications

Table 2-4 lists the ac power requirements for the server.

Table 2-4 System Power Specifications

Specification Value

Nominal input voltage 200 – 240 VAC

Minimum operating voltage 180 VAC

Maximum operating voltage 264 VAC

Frequency range (minimum – maximum)

Number of phases 1

Maximum input current 8 A RMS

Maximum inrush current (maximum configuration)

Dropout carry through time at minimum line voltage

Power factor correction >0.95 at all loads of 90% – 100% of supply rating

Ground leakage current <1.1 mA per line cord

50 – 60 Hz

rp4410

100 A (peak), 55 A (average) 0 msec – 1 msec 55 A (peak), 33 A (average) 1 msec – 2 msec 5 A (peak), 22 A (average) 2 msec – 10 sec 25 A (peak), 15 A (average) 10 msec – 150 msec

rp4440

100 A (peak), 55 A (average) 0 msec – 1 msec 55 A (peak), 33 A (average) 1 msec – 2 msec 5 A (peak), 22 A (average) 2 msec – 10 sec 25 A (peak), 15 A (average) 10 msec – 150 msec

20 ms

>0.75 at all loads of 50% – 90% of supply rating

Chapter 2

System Specifications

Electrical Specifications

Table 2-5 list maximum and typical power requirements for the HP 9000 rp4410 and rp4440 servers.

Table 2-5 System Power Requirements

Power Required (50-60 Hz) Watts VA Comments

Maximum configuration

Typical configuration

1368 1440 Maximum theoretical

1065 1125 Typical

a. Maximum power is the sum of the worst case power consumption values of every subsystem in the

HP 9000 rp4410 or rp4440 server. Use these values to calculate the worst case power consumption for your facility installation.

b. Typical power consumption values were measured while running power intensive applications.

These values are generally lower than maximum power numbers because all the subsystems in the server rarely draw maximum power simultaneously and for long durations.

Power and Cooling

Table 2-6 lists power and cooling values associated with servers which contain the listed components. These power and cooling values are considered typical and not maximum for the configurations shown.

Table 2-6 lists the typical configuration power values for HP 9000 rp4410 and rp4440 servers.

Table 2-6 Typical Configuration Power Values

CPU

Qty

Memory

Gigabytes

11 GB

PCI Cards (assuming

DVDs

10W each)

0 0 1 2 2 410 1399.74

Hard

Disk

Drives

Core

I/O

Bulk

Power

Supplies

Typical

Pow e r

(Watts)

Typical

Cooling

(BTU/Hr)

(4 DIMMs 256 MB each)

32 GB

0 0 1 1 1 540 1843.56

(32 DIMMs 1 GB each)

32 GB

6 1 2 2 2 700 2389.80

(32 DIMMs 1 GB each)

32 GB

0 1 2 2 2 895 3055.53

(32 DIMMs 1 GB each)

32 GB

6 1 2 2 2 975 3328.65

(32 DIMMs 1 GB each)

Chapter 2

System Specifications

Environmental Specifications

Table 2-6 Typical Configuration Power Values (Continued)

CPU

Qty

a. The maximum memory capacity is 128 GB. b. These memory configurations require the optional 32-DIMM slot memory extender board. The

Memory

Gigabytes

32 GB

(8 DIMMs 4 GB each)

128 GB

(32 DIMMs 4 GB each)

standard memory extender board has 16-DIMM slots.

PCI Cards (assuming 10W each)

0 1 2 2 2 915 3121.98

6 1 2 2 2 3600 12283.2

DVDs

Hard

Disk

Drives

Core

I/O

Bulk

Power

Supplies

Typical

Pow e r

(Watts)

Typical

Cooling

(BTU/Hr)

Environmental Specifications

This section provides the temperature and humidity requirements, noise emission, and air flow specifications for the server.

Operating Environment

The system is designed to run continuously and meet reliability goals in an ambient temperature of 5°C to 35°C (+40°F to +95°F) at sea level. The maximum allowable temperature is de-rated 1°C per 1,000 feet of elevation above 5,000 feet above sea level up to 30°C at 10,000 feet. For optimum reliability and performance, the recommended operating range is 20°C to 25°C and 40% – 55% relative humidity.

Ambient intake air temperature is often different from ambient room temperature; you should measure the operating temperature and humidity directly in front of the cabinet cooling air intakes rather than just checking ambient room conditions.

Environmental Temperature Sensor

The server includes internal sensors that monitor input air temperature and server operating temperatures. The ambient air temperature is measured using a sensor placed on the system I/O board. Data from the sensor is used to control the fan speed and to initiate system overtemperature shutdown.

Nonoperating Environment

The system is designed to withstand ambient temperatures between –40°C to 70°C under nonoperating conditions.

Chapter 2

System Specifications

Environmental Specifications

Cooling

This section provides information on the cooling systems in the server.

CPU and Memory Cooling

The server incorporates front to back airflow across the processor and memory extender boards and through the HDD backplane. Two 127 mm dual fan assemblies, mounted vertically in the center of the chassis, pull air through the processor and memory section and push air through the PCI section.

Each processor and memory dedicated dual fan assembly is controlled by smart fan control circuits embedded in the system I/O board. The smart fan control circuit receives fan control input from the system fan controller in the I/O board, and returns fan status information to the system fan controller. The smart fan circuit controls the power and the pulse-width-modulated control signal to the fan and monitors the speed indicator back from each of the fans. The fan status LED is driven by the smart fan circuit. The fan status LED is located on the diagnostic board inside the system.

Bulk Power Supply Cooling

Cooling for the bulk power supplies is provided by one 120 mm dual fan assembly and one externally mounted 60 mm power supply fan. Air is pushed into both power supply bays by the 120 mm fan assembly and exhausted out the rear by the 60 mm fan (one per power supply).

Air flows out of the rear of the chassis with minimal leakage into the cell airflow plenum.

NOTE A power supply filler is required in the unused power supply slot to maintain proper airflow

throughout the system.

PCI and Mass Storage Section Cooling

Two dual fan assemblies located at the center of the chassis provide airflow for all the PCI slots. Airflow is over the processor and memory extender boards and into the PCI section. The fans are controlled by the system temperature and run at the speed necessary to maintain proper internal temperature throughout the chassis.

The air is pulled through openings in the front cover and the mass storage devices and pushed through the PCI card cage.

Perforation is provided between and above the PCI card cage to enable proper exhaust ventilation to maintain the required temperature rating of the PCI cards.

CAUTION For maximum cooling effects, ensure that the chassis ventilation holes are not blocked or

covered after installation.

Chapter 2

System Specifications

Environmental Specifications

Figure 2-1 shows the airflow through the server.

Figure 2-1 Airflow Through HP 9000 rp4410 and rp4440 Servers

Acoustic Noise Specification

The acoustic noise specification for the HP 9000 rp4410 or rp4440 server is 53 db LpA (sound pressure level at bystander position in a dedicated computer room environment temperature of <25°C).

Chapter 2

System Specifications

Physical and Environmental Specifications

Table 2-7 provides temperature and airflow information for minimum, typical, and maximum configurations for the HP 9000 rp4410 and rp4440servers. It also lists the server and rack weights and dimensions.

Table 2-7 Physical and Environmental Specifications

Condition

Typical

Heat

Release

180-264

VAC

Airflow, Nominal

Airflow, at

Maximum

Ambient

degrees C

Wei ght

Server

Alone

Rack

Pede-

stal

Overall Server

(W x D x H)

Rack

Pede-

stal

Min. Config.

Max. Config.

Typical Config.

ASHRAE Class 1

410 Watts

1368 Watts

1065 Watts

175 CFM

297

/hr

Airflow cooling scheme (front to

rear)

250 CFM

425

m3/hr

Min./ Config.

Max. Config.

Typical Config.

88 lbs (40 kg)

One CPU, one power supply, 1 GB DIMM, zero DVD, one HDD, zero PCI cards, one core I/O.

Four CPUs, two power supplies, 128 GB DIMM, one DVD, two HDD, six PCI cards, two core I/O.

Two CPUs, two power supplies, 16 GM DIMM, one DVD, two HDD, two PCI cards, one core I/O.

a. Derate maximum dry bulb temperature 1 degree per 300 meters above 900 meters.

100 lbs (45.4 kg)

115 lbs (53 kg)

W: 19 in (48.2 cm) D: 27.2 in (69.0 cm) H: 6.8 in (17.3 cm)

W: 10.3 in (26.1 cm) D: 27.4 in (69.5 cm) H: 20.9 in (53.0 cm)

Chapter 2

System Specifications

Physical and Environmental Specifications

Chapter 2

3 Installing the System

This chapter provides information on how to install the system.

This chapter addresses the following topics:

• “Introduction” on page 55

• “Unpacking and Inspecting the Server” on page 62

• “Installing Additional Components” on page 63

• “Installing the Server Into a Rack, Non-HP rack, or Pedestal” on page 115

• “Connecting the Cables” on page 116

• “Console Setup” on page 118

• “Accessing the Host Console” on page 127

• “Powering the Server ON and Off” on page 131

• “Booting the Operating System” on page 134

• “Troubleshooting” on page 136

Introduction

The HP 9000 rp4410 and rp4440 servers are 1P/1C, 1P/2C, 2P/2C, 3P/2C, or 4P/2C servers based on the PA-RISC processor family architecture. The server accommodates up to 32 DIMMs and internal peripherals including hard disks and a DVD drive. Its high availability features include hot-swappable fans, hot-swappable power supplies, hot-pluggable disk drives, and hot-pluggable PCI-X cards. The supported operating system is HP-UX 11i v1 (and higher HP-UX versions that support PA-RISC systems).

Chapter 3

Installing the System

Server Views

Figure 3-1, Figure 3-2, and Figure 3-3 show the top, front, and rear views of the HP 9000 rp4410 and rp4440 servers.

Figure 3-1 HP 9000 rp4410 and rp4440 Servers (Top View)

Chapter 3

Installing the System

Detailed Server Description

Figure 3-2 HP 9000 rp4410 and rp4440 Servers with Bezel Removed (Front View)

Figure 3-3 HP 9000 rp4410 and rp4440 Servers (Rear View)

Detailed Server Description

The following sections list information on the main subsystems within the HP 9000 rp4410 and rp4440 servers.

I/O Subsystem

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• PCI-X slots available - 8.

— Two dedicated PCI slots: Slot 1 is for SCSI; slot 2 is for LAN.

— Four hot-pluggable PCI-X 66 MHz 64-bit 3.3V 25W slots with shared busses and I/O. Slots 3 and 4

share capabilities and slots 5 and 6 share capabilities.

— Two hot-pluggable PCI-X 133 MHz 64-bit 3.3V 15W slots dedicated for core I/O.

Chapter 3

Installing the System

Detailed Server Description

• I/O bandwidth - 4 GBs.

• Pinnacle FXe PCI video card.

• PCI Gigabit, Fast Ethernet Controller with Wake-on-LAN enabled/disabled with BIOS setup.

Internal Core I/O

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• Dual channel SCSI U320 or U160 (PA8800 only) interface or RAID, two internal 68-pin connectors, two 68-pin external connectors.

• SCSI backplane configured as either one or two channels.

• One internal Integrated Drive Electronics (IDE) connector for a slimline optical device (CD and DVD).

• No floppy connector.

• Optional dual channel U320 RAID controller, two internal 68-pin connectors, two 68-pin external connectors (replaces SCSI interface).

External Core I/O

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• Three external serial ports.

• Two external USB ports.

• Two SCSI U320 or U160 68-pin connectors (U160 for PA8800 only).

• One or two 10/100/1000Base-T ethernet LAN connectors for copper cable.

• Two USB 2.0 ports.

• Three DB-9 ports (console, UPS, and modem).

• Optional dual channel U320 RAID controller, two 68-pin external connectors (replaces SCSI interface).

Processors

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• 800 MHz/1.5 GB cache or 1 GHz/1.5 GB cache per CPU.

• Both processors are available with 32 MB or 64 MB L2 cache per dual processor module.

• HP 9000 rp4410 server can have one processor or both processors of a single dual processor module enabled, or two processors enabled in each of two dual processor modules.

• HP 9000 rp4440 server can be 1P/2C, 2P/2C, 3P/2C, or 4P/2C.

Memory

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• 16 DIMM slots on standard memory extender board.

• 32 DIMM slots on optional memory extender board.

• Maximum memory size of 128 GB (4 GB DIMMs on 32-slot memory extender board).

• Supports up to 32 Double Data Rate (DDR) registered ECC memory, in PC2100 DIMMs.

Chapter 3

Detailed Server Description

• Supported DDR DIMM sizes:

— 128 MB, 256 MB, 512 MB, 1 GB, 2 GB, and 4 GB

— Standard 184 pins 2.5V DDR266, CL2, registered, ECC

• 133 MHz memory bus frequency, 266 MTransfers/s data, 8.5 GB/s peak data bandwidth.

• DIMMs loaded by quads enable interleaved mode and chip spare.

• Requires that DIMMs within each group of four (quad) be identical.

Cooling

Six cooling fans with N+1 redundancy.

Power Supply Unit

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• One 1200 W hot-swappable power supply.

• Optional second 1200 W hot-swappable power supply for N+1 redundancy.

Installing the System

Front Display Panel, DVD, and Diagnostic Panel

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• Front panel that provides the controls and indicators commonly used for operation.

• DVD+RW drive (with CD-write capability); IDE interface; 48x speed.

• Optional slimline DVD drive.

• Power button and LED indicators for system status.

• LED-based diagnostic panel.

Mass Storage

The following is supported on the HP 9000 rp4410 and rp4440 servers:

• Up to two SCSI hot-pluggable hard disk drives.

• Integrated Ultra-3 SCSI dual channel controller; 80 MB/s transfer rate with two 68-pin connectors. The SCSI backplane is configured as either one or two channels.

• Maximum internal storage of two 73 MB, 15K drives.

• Optional integrated HP RAID controller.

Firmware

Chapter 3

Installing the System

Safety Information

The firmware incorporates the Boot Console Handler (BCH), which provides an interface between the operating system and the platform firmware. BCH uses data tables that contain platform-related information, and boot and run-time service calls available to the operating system and its loader to provide a standard environment for booting.

The firmware supports the HP-UX 11i version 1 (and higher HP-UX versions that support PA-RISC systems) operating system through the HP 9000 processor family standards and extensions, and has no operating system-specific functionality included. The operating system is presented with the same interface to system firmware, and all features are available to the operating system.

Event IDs for Errors and Events

Dimensions and Values

Table 3-1 lists the dimensions and their values of the HP 9000 rp4410 and rp4440 servers.

Table 3-1 Server Dimensions and Values

Dimension Value

Height 6.8 in (17.3 cm)

Width 19 in (48.2 cm)

Depth 27.2 in (69.0 cm)

Weight Unloaded 88 lb (40 kg)

Fully loaded 100 lb (45.4 kg)

Safety Information

Use care to prevent injury and equipment damage when performing removal and replacement procedures. Voltages might be present within the server. Many assemblies are sensitive to damage by electrostatic discharge.

Follow the safety conventions listed below to ensure safe handling of components, to prevent injury, and to prevent damage to the server:

• When removing or installing any server component, follow the instructions provided in this guide.

• If installing a hot-swappable or hot-pluggable component when power is applied (fans are running), reinstall the server cover immediately to prevent overheating.

• If installing a hot-pluggable component, complete the required software intervention before removing the component.

• If installing an assembly that is neither hot-swappable nor hot-pluggable, disconnect the power cable from the external server power receptacle before proceeding.

Chapter 3

Installing the System

Installation Sequence and Checklist

WARNING Ensure that the system is powered off and all power sources are disconnected from

the server before removing or installing server hardware unless you are removing or installing a hot-swappable or hot-pluggable component.

Voltages are present at various locations within the server whenever a dc power source is connected. This voltage is present even when the main power switch is turned off.

Failure to observe this warning can result in personal injury or damage to equipment.

• Do not wear loose clothing that can snag or catch on the server or on other items.

• Do not wear clothing subject to static charge build up, such as wool or synthetic materials.

• If installing an internal assembly, wear an antistatic wrist strap and use a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300-1609).

• Handle accessory boards and components by the edges only. Do not touch any metal-edge connectors or any electrical components on accessory boards.

Installation Sequence and Checklist

Follow the steps in Table 3-2 sequentially to ensure successful installation of the server.

Table 3-2 Installation Sequence Checklist

Step Description Completed

1 Unpack and inspect the server shipping container. Inventory the contents using

the packing slip.

2 Install additional components shipped with the server.

3 Install the server into a rack or pedestal mount.

4 Connect cables to the server.

4a Connect dc input power cable.

4b 4Connect LAN core I/O cable.

5 Set up the console.

6 Power on the server.

7 Access the console.

8 Boot the operating system.

9 Verify the server configuration.

Chapter 3

Installing the System

Unpacking and Inspecting the Server

This section describes procedures you perform before installation. Ensure that you have adequately prepared your environment for the new server, received the components that you ordered, and verified that the server and its containers are in good condition after shipment.

Verifying Site Preparation

Verifying site preparation is essential for a successful server installation and includes the following tasks.

Step 1. Gather LAN information and determine the two separate IP addresses for the Integrity iLO MP

LAN and the system LAN.

Step 2. Establish a method to connect to the server console.

Step 3. Verify electrical requirements and ensure that grounding specifications and power requirements

are met.

Step 4. Validate server physical space requirements.

Step 5. Confirm environmental requirements.

Inspecting the Shipping Containers for Damage

HP shipping containers protect their contents under normal shipping conditions. After the equipment arrives, carefully inspect each carton for signs of shipping damage. Shipping damage constitutes moderate to severe damage, such as punctures in the corrugated carton, crushed boxes, or large dents. Normal wear or slight damage to the carton is not considered shipping damage. If you find shipping damage to the carton, contact your HP customer service representative immediately.

Unpacking the Server

To unpack a nonracked server, follow these steps.

NOTE HP recommends the use of a lifter, such as a RonI Company model 17000 SP 400 lifting device,

when moving a nonracked system.

Step 1. Use the instructions printed on the outside top flap of the carton; remove the banding and the outer

carton from the server pallet.

Step 2. Remove all inner accessory cartons and the top foam cushions, leaving only the server.

IMPORTANT Inspect each carton for shipping damage as you unpack the server.

Checking the Inventory

The sales order packing slip lists all of the equipment shipped from HP. Use this packing slip to verify that all of the equipment has arrived.

Chapter 3

Installing the System

Installing Additional Components

NOTE To identify each item by part number, see the sales order packing slip.

Returning Damaged Equipment

If the equipment is damaged, contact your HP customer service representative immediately. The service representative initiates appropriate action through the transport carrier or the factory and assists you in returning the equipment.

Unloading the Server with a Lifter

WARNING Use caution when using a lifter. Because of the weight of the server, you must center

the server on the lifter forks before lifting it off the pallet to avoid injury.

To unload the server from the pallet using a lifter, follow these steps:

Step 1. Unpack the server. See “Unpacking the Server” on page 62.

Step 2. Unroll the bottom corrugated tray corresponding to the side on which the lifter will be placed, and

slide the server as close to that edge of the pallet as possible.

Step 3. Break off any foam packaging that can prevent the lifter from being fully inserted under the server.

IMPORTANT Do not remove the foam packaging from the corners of the server. This foam is

required to elevate the server and enable the forks of the lifter to be placed under the server.

Step 4. Insert the lifter forks under the server.

Step 5. Carefully roll the lifter forward until it is fully positioned against the side of the server.

Step 6. Slowly raise the server off the pallet until it clears the pallet cushions.

Step 7. Carefully roll the lifter and server away from the pallet. Do not raise the server any higher than

necessary when moving it over to the rack.

Installing Additional Components

This section describes how to install server components that are not installed before delivery.

Service Tools Required

Service of this product can require one or more of the following tools:

• Electrically Conductive Field Service Kit (HP part number 9300-1155)

• 1/4 inch flat blade screwdriver

Chapter 3

Installing the System

Installing Additional Components

• ACX-15 Torx screwdriver

• Special processor tool kit (HP part number 5069-5441)

Accessing a Rack-Mounted Server

The HP 9000 rp4410 and rp4440 servers are designed to be rack mounted. The following procedure explains how to gain access to a server that is mounted in an approved rack.

WARNING Ensure that all antitip features are employed before extending the server (front and

rear antitip feet installed; adequate ballast properly placed, and so on).

Extend the Server from the Rack

NOTE Ensure that there is enough area (approximately 1.5 meters [4.5 ft]) to fully extend the server

out the front and work on it.

To extend the server from the rack, follow these steps:

Step 1. Remove the 25-mm Torx screws that fasten the server to the rack.

Step 2. Flip out the two pull handles at either end of the front bezel and slowly pull the unit forward by the

handles. The server is fully extended when the rail clips are locked in place. After the server is fully extended, the front and top covers are accessible.

Figure 3-4 shows the location of the 25-mm Torx screws.

Chapter 3

Figure 3-4 Accessing T-25 Screws

Installing the System

Installing Additional Components

T-25 Screw

Inserting the Server Into the Rack

To insert the server into the rack, follow these steps:

Step 1. Press the rail clips on either side of the server inward and push the server into the rack until it

stops.

Step 2. Replace the T-25 screws that fasten the server to the rack.

Accessing a Pedestal-Mounted Server

The HP 9000 rp4410 and rp4440 servers are also designed to be mounted in a pedestal (rackless). You do not need to remove the pedestal from the server to gain access to internal components. The front bezel, front cover, and top cover can be removed with the pedestal attached to the server.

WARNING Ensure that the server is properly grounded when performing remove and replace

procedures. Use an antistatic wrist strap and grounding mat similar to those found in the HP Electrically Conductive Field Service Kit.

Figure 3-5 shows a pedestal-mounted server.

Chapter 3

Installing the System

Installing Additional Components

Figure 3-5 Pedestal-Mounted Server

Front Panel Controls and Indicators

The front panel of the server provides controls and indicators used for common operations.

Figure 3-6, Figure 3-7, and Figure 3-8 show the front view of the server and the control panel.

Chapter 3

Figure 3-6 Front View with Bezel

Figure 3-7 Accessing the Control Panel

Installing the System

Installing Additional Components

Control Panel

Chapter 3

Installing the System

Installing Additional Components

Figure 3-8 Control Panel

System LED

Power LED

Power Button

TOC/NMI Button

Table 3-3 and Table 3-4 list the control panel LED and the switch and button LED status and descriptions.

Disk LED Thermal LED

Locator Button/LED

Table 3-3 Control Panel LED Definitions

LED/ Button State Flash Rate Color Description

System LED Running Steady Green System normal; OS up and running.

System LED Booting Flashing at

0.5 Hz

System LED Attention Flashing at

1 Hz

System LED Fault Flashing at

2 Hz

System LED Off Off N/A System off.

Power LED On Steady Green Power normal.

Power LED On Flashing at

1 Hz

Power LED Off Off Off Power off.

Disk LED Flashing at

rate of disk activity

Thermal LED OK Steady Green Thermal OK.

Thermal LED Warning Flashing at

1 Hz

Green OS booting or at BCH.

Yellow Warning—System needs attention.

Redundancy lost, component failure pending.

Red Hard fault. System halted.

Yellow Housekeeping voltage present.

Green Disk activity.

Yellow Thermal warning.

Locator Button/LED Flashing at

1 Hz

Blue System locator LED can be remotely

or locally activated and deactivated.

Chapter 3

Installing the System

Installing Additional Components

Table 3-4 Switch and Button LED Definitions

Button Description

Power Button Controls the power supply (turns system power on or off) if power is available to the

power supply. (Controls both power supplies if two are installed).

If power is off but power is available to the power supplies, pressing the power button does the following:

• Momentarily (less than one second) turns on the power supplies and applies power to server circuits.

• More than one second then released, has no effect.

If power is on and the system is at initial system loader, pressing the power button:

• Momentarily (less than one second) has no effect.

• More than one second, but less than five seconds—do not use. This initiates e-buzzer functions that are not supported in the HP 9000 rp4410 and rp4440 servers.

• More than five seconds then released causes an immediate hard power off.

If power is on and the system is at BCH, pressing the power button does the following:

• Momentarily (less than one second) causes a immediate and hard power down.

• More than one second, but less than five seconds—do not use. This initiates e-buzzer functions that are not supported in the HP 9000 rp4410 and rp4440 servers.

• More than five seconds then released causes an immediate hard power off.

If power is on but the OS has been shut down, pressing the power button:

• Momentarily (less than one second) has no effect.

• More than one second, but less than five seconds—do not use. This initiates e-buzzer functions that are not supported in the HP 9000 rp4410 and rp4440 servers.

• More than five seconds then released causes an immediate hard power off.

If the OS is running, pressing the power button does the following:

• Momentarily (less than one second) has no effect.

• More than one second, but less than five seconds—do not use. This initiates e-buzzer functions that are not supported in the HP 9000 rp4410 and rp4440 servers.

• More than five seconds then released causes an immediate hard power off.

NMI Button Use a paper clip to press this button. Press the non-maskable interrupt (NMI)

button before restarting the system after the system hangs. NMI provides crash dump capture capability. Obtain a system hardware status dump to use in root

cause analysis and debugging.

a. The same function is available with the iLO MP CM>TC command.

Chapter 3

Installing the System

Installing Additional Components

Additional Controls and Indicators

Storage devices have additional LEDs showing their status.

Hot-Pluggable Disk Drive Indicators

The hot-pluggable disk drives have two LEDs per drive, as follows:

Figure 3-9 and Table 3-5 show the hot-pluggable disk drive LED indicators and definitions.

Figure 3-9 Hot-Pluggable Disk Drive LED Indicators

Status LED

Activity LED

Table 3-5 Hot-Pluggable Disk Drive LED Definitions

LED State Description

Activity LED Flashing green Drive is active. The drive activity LED is green and

indicates disk drive activity. This LED is controlled by the disk drive directly and turns on when a drive is accessed.

Status LED Green Drive is operating. The drive status LED is green when

power is applied to drive circuits.

DVD, DVD-R, and DVD-RW Drives

The server is delivered with one DVD drive (DVD-R and DVD-RW optional). Each of these devices has one activity LED.

Figure 3-10 and Table 3-6 show the DVD or CD-RW/DVD LED indicators and definitions.

Chapter 3

Figure 3-10 DVD or CD-RW/DVD LED Indicators

Installing the System

Installing Additional Components

Eject Button

Activity LED

Emergency Eject

Table 3-6 DVD Drive LED Definitions

LED State Description

Activity LED Flashing green Drive is active

Front Bezel

The server does not need to be powered off to remove the front bezel.

Removing the Front Bezel

To remove the front bezel, grasp the front bezel at the outer edges and pull straight out.

Figure 3-11 Removing and Replacing the Front Bezel

Chapter 3

Installing the System

Installing Additional Components

The front control panel access door is on the bezel. Opening the control panel door provides access to the following components:

• Power button

•System LEDs

Replacing the Front Bezel

To replace the front bezel, hold the bezel in mounting position and push the bezel straight into the chassis until it snaps into place.

Front and Top Covers

CAUTION Do not operate the server without the front and top covers in place. Operation of the server

without the front and top covers in place makes the server susceptible to electromagnetic interference (EMI) and overheating problems that result in system failure.

Observe all electrostatic discharge (ESD) safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server.

NOTE When the front or top cover is removed, the chassis fan units increase to high speed to assist

cooling. When the top cover is replaced at the end of the operation, the chassis fans return to normal speed.

Removing the Front Cover

CAUTION Power the server off before removing the front cover. All components accessible behind the front

cover are cold-swappable and require power to be off.

To remove the front cover, follow these steps:

Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the

Rack” on page 64.)

Step 2. Remove the front bezel. (See “Removing the Front Bezel” on page 71.)

Step 3. Loosen the four captive thumbscrews that hold the front cover in place.

Chapter 3

Figure 3-12 Removing and Replacing the Front Cover

Installing the System

Installing Additional Components

Thumbscrews

Step 4. Raise the cover slightly, and pull the cover toward the front of the server to free the tabs from the

slots in the center of the chassis.

Replacing the Front Cover

To replace the front cover, follow these steps:

Step 1. Align the tabs at the rear of the front cover with the corresponding slots in the chassis and fully

seat the tabs into the slots.

Step 2. Tighten the four thumbscrews securely.

Step 3. Replace the front bezel. (See “Replacing the Front Bezel” on page 72.)

Removing the Top Cover

To remove the top cover, follow these steps:

Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the

Rack” on page 64.)

Step 2. Loosen the two captive thumbscrews that hold the top cover in place.

Step 3. Pull the cover toward the rear of the server to free the tabs from the slots in the center of the

chassis and lift the cover straight up.

Chapter 3

Installing the System

Installing Additional Components

Figure 3-13 Removing and Replacing the Top Cover

Thumbscrews

Rear of Chassis

Replacing the Top Cover

To replace the top cover, follow these steps:

Step 1. Align the tabs at the rear of the top cover with the corresponding slots in the chassis. Fully seat the

tabs into the slots and push forward until it seats.

Step 2. Tighten the two thumbscrews securely.

Chapter 3

Installing Additional Components

Hot-Swappable Chassis Fan Units

There are three hot-swappable chassis fan units in the server.

• Fan units 0, 1, and 2 are in the center of the chassis, spanning the full chassis width.

• Fan units 0 and 1 are interchangeable and are in the left and center positions.

Figure 3-14 Hot-Swappable I/O Fans (Units 0 and 1)

Installing the System

• Fan unit 2 is smaller and fits into the right-most position behind the power supply. Fan unit 2 cannot be installed in the left or center positions.

Chapter 3

Installing the System

Installing Additional Components

Figure 3-15 Hot-Swappable Power Supply Fan (Unit 2)

CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD

safety precautions can result in damage to the server.

NOTE A hot-swappable device does not require interaction with the operating system before the

device is removed from or installed into the server.

The ac power to the server does not need to be off to remove or replace a hot-swappable chassis fan unit.

Removing a Hot-Swappable Fan Unit

To remove an I/O or power supply fan unit, follow these steps:

Chapter 3

Installing the System

Installing Additional Components

Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the

Rack” on page 64.)

Step 2. Remove the top cover. (See “Removing the Top Cover” on page 73.)

Step 3. Grasp the fan unit locking handle, tilt it up, and pull out the fan from the chassis. (Figure 3-15)

IMPORTANT When one fan unit is removed from the server, the remaining fan units operate at full

speed for two minutes. After two minutes a soft-shutdown of the server occurs.

Replacing a Hot-Swappable Fan Unit

To replace a hot-swappable I/O or power supply fan unit, follow these steps:

Step 1. Orient the fan unit by aligning the appropriate icon on the fan unit handle to the identical icon on

the chassis wall.

Step 2. Push the fan unit firmly into the housing and close the handle until flush to the top of the chassis.

The fan unit plugs into the power outlet on the system I/O board.

CAUTION If the fan unit handle does not close completely, it is misaligned. Remove the fan unit

and check that the alignment icons are oriented correctly.

Step 3. Check the QuickFind diagnostic panel LED indicating the replaced fan unit. See “QuickFind

Diagnostic Panel LEDs” on page 141.

• When the fan functions normally, the LED is off.

• When the fan fails, the LED is lit.

Step 4. Replace the top cover. (See “Replacing the Top Cover” on page 74.)

I/O Baseboard Assembly

WARNING Ensure that the system is powered off and all power sources have been disconnected

from the server before removing or replacing the I/O baseboard assembly.

Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.

Failure to observe this warning can result in personal injury or damage to equipment.

CAUTION Failure to properly complete the steps in this procedure results in erratic system behavior or

system failure. For assistance with this procedure, contact your local HP Authorized Service Provider.

Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server.

Chapter 3

Installing the System

Installing Additional Components

Removing the I/O Baseboard Assembly

CAUTION Before removing the I/O baseboard assembly, record all boot configuration settings displayed by

the BCH INFO ALL command. These values might need to be reset after replacing the I/O baseboard assembly.

To remove the I/O baseboard assembly, follow these steps:

Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the

Rack” on page 64.)

Step 2. Remove the top cover. (See “Removing the Top Cover” on page 73.)

Step 3. Remove the three chassis fan units. (See “Removing a Hot-Swappable Fan Unit” on page 76.)

Step 4. Unplug all external cabling attached to the ports at the rear of the I/O chassis.

Step 5. Unplug the internal SCSI cables attached to the top of the host bus adapter (HBA) board in PCI

slot 1.

Step 6. Lift up on the locking lever attached to the side of the power supply cage to unplug the I/O

baseboard assembly from the socket on the midplane riser board.

Chapter 3

Figure 3-16 I/O Baseboard Locking Lever

OPEN

Installing the System

Installing Additional Components

Step 7. Slide the system I/O baseboard assembly all the way to the rear until removed from chassis.

CAUTION The I/O baseboard assembly is large. Be careful when lifting it out of the server

chassis.

Chapter 3

Installing the System

Installing Additional Components

Figure 3-17 I/O Baseboard Assembly Removal

Replacing the I/O Baseboard Assembly

NOTE The I/O baseboard assembly replacement procedure assumes that you are reinstalling the

assembly that was previously removed from a configured server.

To replace the I/O baseboard assembly, follow these steps:

Step 1. Ensure that all fan modules are removed from the chassis before sliding in the I/O baseboard

assembly or the fans and the I/O baseboard can be damaged

Step 2. Align the I/O baseboard assembly rails with the chassis slots and slide the assembly into the

chassis until it stops against the midplane riser board socket. Ensure the I/O baseboard locking lever is in the up position to engage correctly with the midplane riser board socket.

CAUTION The I/O baseboard assembly is large. Use care when sliding it into the server chassis.

Step 3. With the I/O baseboard flush against the midplane riser board socket, push down firmly on the

locking lever until the I/O baseboard plugs all the way into the midplane riser board socket and the locking lever clicks into place on the chassis wall. (Figure 3-16)

Step 4. Replace the three chassis fan units. (See “Replacing a Hot-Swappable Fan Unit” on page 77.)

Step 5. Plug all external cabling into the ports at the rear of the chassis.

Step 6. Plug the internal SCSI cables into the HBA board in PCI slot 1.

Step 7. Replace the top cover. (See “Replacing the Top Cover” on page 74.)

Chapter 3

Installing the System

Installing Additional Components

System Battery

This section provides information on the system battery and how to replace a system battery.

Battery Notice

This product contains a Lithium battery.

WARNING Lithium batteries can explode if mistreated. Do not recharge, disassemble, or

dispose of lithium batteries in a fire. Failure to observe this warning can result in personal injury or damage to equipment.

Replace with the identical or equivalent battery. Follow the manufacturer’s recommendations. Dispose of used batteries according to the manufacturer's instructions.

Replacing the System Battery

CAUTION Before replacing the system battery, record all boot configuration settings listed by the BCH

INFO ALL command. These values must be reset after replacing a battery.

To remove and replace the system battery, follow these steps:

Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the

Rack” on page 64.)

Step 2. Remove the top cover from the chassis. (See “Removing the Top Cover” on page 73.)

Step 3. Remove the I/O baseboard assembly from the chassis. (See “Removing the I/O Baseboard Assembly”

on page 78.)

Step 4. Locate the system battery on the I/O baseboard.

Chapter 3

Installing the System

Installing Additional Components

Figure 3-18 System Battery Location on I/O Baseboard

Battery

Step 5. Lift up the battery holder retaining clip with a flat-head screwdriver and push on the back of the

battery to remove the battery from its socket.

Step 6. Lift up the battery holder retaining clip with a flat-head screwdriver and slide the new battery into

the holder.

NOTE The positive terminal of the battery is designated by the plus (+) sign. The battery is

installed with the plus (+) sign facing up.

Step 7. Replace the I/O baseboard assembly. (See “Replacing the I/O Baseboard Assembly” on page 80.)

Step 8. Replace the top cover. (See “Replacing the Top Cover” on page 74.)

Chapter 3

Installing the System

Installing Additional Components

Step 9. Reset the system time and date using the BCH DATE command.

To verify that you installed the system battery correctly once you set the time and date, follow these steps:

a. Power off the system.

b. Unplug the power cord.

c. Wait for a minute before turning it back on.

d. Run the DATE command again. If the time and date are now correct, you installed the system

battery correctly.

Step 10. If necessary, reconfigure the Integrity iLO MP (see “Console Setup” on page 118).

Installing Power Supplies and Disk Drives

This section provides information about installing hot-swappable power supplies and hot-pluggable disk drives. Hot-swappable power supplies are located at the rear of the HP 9000 rp4410 and rp4440 servers, and hot-pluggable disk drives are located behind the front bezels.

CAUTION A hot-pluggable device can require interaction with the operating system before the device is

safely installed into the server. Verify that the operating system supports installing disk drives while the operating system is running. If the operating system does not support this feature, shut down the operating system before attempting this procedure. Failure to observe this caution results in system failure. For more information on hot-pluggable procedures. See “Hot-Pluggable PCI/PCI-X” on page 100.

NOTE A hot-swappable device does not require interaction with the operating system before the

device is removed from or installed into the server.

The ac power to the server does not need to be off to install a hot-swappable power supply.

Installing Hot-Swappable Power Supplies

This section provides instructions on how to install power supplies.

Power Supply Load Order

The supported configuration of an HP 9000 rp4410 or rp4440 server requires a minimum of one power supply. You can install a second, optional hot-swappable power supply, to provide N+1 capability.

The left side (viewing from the rear) hot-swappable power supply is identified as P0, and the second hot-swappable power supply is identified as P1. Each hot-swappable power supply requires a separate power cord, installed in the appropriate power cord receptacle and attached to a power cord support bracket.

WARNING Be careful when installing a hot-swappable power supply. It is heavier than it

appears.

Chapter 3

Installing the System

Installing Additional Components

CAUTION The empty hot-swappable power supply slot P1 must remain closed with the supplied metal

cover in place when a second power supply is not used. The server can be damaged due to overheating if the cover does not remain in place.

CAUTION If the system is powered off, install the hot-swappable power supply into the server before

attaching the new power cord at the rear of the system. Failure to observe this caution results in damage to the server.

To install a hot-swappable power supply, follow these steps:

Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the

Rack” on page 64.)

Step 2. Remove the cable management arm from the rack slide nearest the power supplies. The cable

management arm does not need to be completely removed, but moved just enough to enable access to the power supplies.

Step 3. Remove the metal cover from slot P1. Grasp the metal cover and pull straight out.

Figure 3-19 Metal Cover in Unused Slot P1

Chapter 3

Installing the System

Installing Additional Components

Step 4. Supporting the power supply with both hands, slide it into slot P1 until it plugs into the socket on

the internal power supply board. Hand tighten the thumbscrew.

Step 5. Install the power cord into the power supply socket and secure it to the power cord bracket.

Step 6. Apply power (200 - 240 VAC) to the new power supply. The LED immediately turns on.

Installing Hot-Pluggable Disk Drives

One additional hot-pluggable disk drive can be added to the server in slot 2. Always use low profile disk drives (1 inch height) in the server.

To install a hot-pluggable disk drive, follow these steps:

Step 1. Remove the volume filler from slot 2.

Figure 3-20 Volume Filler Installation in Slot 2

NOTE For cooling purposes, always leave the volume filler in slot 2 if you do not use a

second disk drive.

Step 2. Slide the hot-pluggable disk drive into slot 2 until it is seated.

Chapter 3

Installing the System

Installing Additional Components

Figure 3-21 Disk Drive Installation in Slot 2

Step 3. Close the drive ejector handle by pushing it down until it clicks. The hot-pluggable disk drive is now

correctly installed.

Figure 3-22 Disk Drive Installation in Slots 1 and 2

Slot 2—SCSI ID 1

Slot 1—SCSI ID 0

Installing Processors

This section provides information about installing processors.

WARNING Voltages are present at various locations within the server whenever an ac power

source is connected. This voltage is present even when the main power switch is in the off position.

Chapter 3

Installing the System

Installing Additional Components

Ensure that the system is powered off and all power sources have been disconnected from the server before attempting the following procedures.

Failure to observe this warning can result in personal injury or damage to equipment.

CAUTION Ensure that processor speed and cache size are identical for all processors. Failure to observe

this caution results in performance degradation or system failure.

The easiest way to ensure compatibility is by using dual processor modules with identical part numbers.

CAUTION The processor extender board can be used in PA-RISC or Itanium processor based systems. A

dipswitch is provided to configure processor extender board circuits. Ensure that the PA-RISC/Itanium dipswitch is set to PA-RISC for the HP 9000 rp4410 and rp4440 servers. If this switch is incorrectly set, the system does not enter into self test.

Required Tools

To install processors in the server, use the CPU Install Kit (HP part number 5069-5441). This kit consists of the following:

• Disposable ESD Kit (HP part number A3024-80004)

• CPU Install Tool (HP part number A7231-04046)

Dual Processor Modules

HP 9000 rp4410 and rp4440 servers use dual processor modules. Each module contains two processors. When only one processor is activated (a 1P/1C configuration of the HP 9000 rp4410 server), the second processor is installed but not enabled and is available for future use.

• The HP 9000 rp4410 server can contain one or two dual processor modules to provide 1P/1C, 1P/2C, or 2P/2C configurations.

• The HP 9000 rp4440 server can contain one, two, three, or four dual processor modules to provide 1P/2C, 2P/2C, 3P/2C, or 4P/2C configurations.

If you are installing fewer than the maximum number of dual processor modules, the modules must be installed in the appropriate connectors. See Table 3-7.

Processor Load Order

You can install up to four dual processor modules on the processor extender board, which is located under the front cover in the top service bay, directly under the memory extender board. If you are installing fewer than the maximum number of dual processor modules (one in the rp4410 server or fewer than four in the rp4440 server), they must be installed in the designated locations on the processor extender board.

The connectors (slots or sockets) on the processor extender board are labeled CPU0 through CPU3. CPU0 and CPU1 connectors are located on the top of the processor extender board, and CPU2 and CPU3 connectors are located on the bottom.

Chapter 3

Installing the System

Installing Additional Components

Table 3-7 lists the load sequence.

Table 3-7 Dual Processor Module Load Order

Server

rp4410 or rp4440

rp4440 only 3 CPU2

rp4440 only 4 CPU3

Removing the Processor Extender Board

WARNING Ensure that the system is powered off and all power sources have been disconnected

Dual Processor

Module

1CPU0

2CPU1

from the server before removing the processor extender board.

Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.

Failure to observe this warning can result in personal injury or damage to equipment.

Connector

To remove the processor extender board, follow these steps:

Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the

Rack” on page 64.)

Step 2. Remove the front bezel. (See “Removing the Front Bezel” on page 71.)

Step 3. Remove the front cover. (See “Removing the Front Cover” on page 72.)

Step 4. Press the latch on each extraction lever located on each side of the processor extender board.

Chapter 3

Figure 3-23 Extender Board Latches

Installing the System

Installing Additional Components

Step 5. Pull out on the extraction levers to unplug the processor extender board from the socket located on

the midplane riser board.

Step 6. Pull out the processor extender board from the chassis.

Chapter 3

Installing the System

Installing Additional Components

Figure 3-24 Removing the Processor Extender Board

CPU1

CPU0

CPU3 (under)

CPU2 (under)

Installing a Processor on the Extender Board

CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD

safety precautions can result in damage to the server.

NOTE Before installing a processor into the server, read the following instructions carefully for a

complete understanding of this process.

To install a processor on the extender board, follow these steps:

Step 1. Locate the socket (CPU1, CPU2, or CPU3) where you will install the dual processor module. (See

Figure 3-24 and see “Processor Load Order” on page 87.)

Step 2. Ensure that the cam on the processor socket lock is in the unlocked, counterclockwise position.

Step 3. Remove any protective packaging from the processor module.

NOTE Protective covers can be installed to protect connector pins. These covers can be

saved for future use.

Step 4. Inspect the pins of the processor to be installed. Verify that the processor pins are not bent.

Chapter 3

Installing the System

Installing Additional Components

Step 5. Carefully lower the processor, without the sequencer frame, onto the processor socket. Align the

pins on the bottom of the heatsink to the slots in the retention frame on the extender board.

CAUTION Do not press the processor modules into the socket. When properly assigned, the

processor pins seat into the socket by themselves. You can damage the pins if you apply pressure.

TIP Test the alignment of the assembly to the socket by gently moving the assembly back

and forth with the palm of your hand—you should feel little or no side play. However, because the assembly is not yet tightened, it can tilt slightly toward the center of the extender board; this is acceptable.

CAUTION Before locking the processor assembly into its socket, ensure that the power cable is

not pinched between the heatsink and sheet metal frame of the extender board. Also, ensure that the two power cable ends attached to the dual processor module do not come unplugged from their sockets when you move the cable into place under the heatsink. See Figure 3-25 and Figure 3-26.

Figure 3-25 Processor Cable Placed Correctly

Heatsink

Cable Placed Correctly

Heatsink

Under

Protective Plastic Sleeve

Sheet Metal Frame

Chapter 3

Installing the System

Installing Additional Components

Figure 3-26 Processor Cable Placed Incorrectly

Heatsink

Cable Placed Incorrectly Pinched Between Heatsink and Extender Board Frame

Protective Plastic Sleeve Sheet Metal Frame

Step 6. Lock the assembly to the socket by rotating the cam on the socket 180 degrees clockwise using the

CPU Install Tool or 2.5-mm Allen wrench.

TIP When rotating the locking cam, hold the palm of your hand on top of the assembly

and exert light pressure. This ensures that the assembly stays flush and level to the socket while it is being tightened.

Step 7. Plug the processor cable into its socket on the extender board.

Step 8. Place the sequencer frame over the processor.

Step 9. Hand tighten the two knurled thumbscrews on the sequencer frame.

NOTE Do not tighten the other four shoulder screws until you have first hand-tightened the

two knurled thumbscrews.

Step 10. Using a CPU Install Tool (Torx T15 driver), tighten the four remaining T15 shoulder screws until

they bottom out. Follow the tightening sequence shown in Figure 3-27.

IMPORTANT Do not overtighten the four shoulder screws. They can shear off if overtightened.

Stop tightening the shoulder screws when you feel them bottom out.

Step 11. Using the CPU Install Tool (Torx T15 driver), finish tightening the two thumbscrews.

IMPORTANT Do not overtighten the two thumbscrews. They can shear off if overtightened.

Tightening the thumbscrews by 1/4 turn tightens them sufficiently.

Chapter 3

Figure 3-27 Installing the Processor on the Extender Board

Tightening Sequence for 4-Shoulder Screws is 1, 2, 3, 4

Installing the System

Installing Additional Components

DO NOT OVERTIGHTEN (See Step 7)

2 Knurled ThumbScrews

Torx-T15 Use Torx T15 Driver to Tighten Shoulder Screws and Thumbscrews

2.5 MM Allen Key

Power Cable Protected by Plastic Sleeve

Align Pins on Heatsink with Slots in Frame

Slots*

*Slots shown are at CPU1 socket.

Processor shown is being mounted on socket CPU0 per load order.

Chapter 3

Installing the System

Installing Additional Components

Extender Board Switches and Jumpers

The processor extender board includes switches and jumpers. These switches are factory preset and must not be altered except by an HP Service Representative.

Replacing the Processor Extender Board

To replace the processor extender board, follow these steps:

Step 1. Ensure that the extraction levers are positioned in the outward, unlocked position.

Step 2. Align the processor extender board with the left and right card guides.

Step 3. Slide the processor extender board in until it begins to seat in the socket located on the midplane

riser board.

Step 4. Push the extraction levers inward to the locked position in order to fully seat the processor extender

board into the midplane riser board socket.

Step 5. Replace the front cover and front bezel.

Step 6. Verify processor operation by using the system utilities.

• Use the iLO MP commands and the BCH commands to verify operation.

•Use MAKODIAG provided by the offline diagnostic environment to exercise the processor.

Installing Memory

The standard configuration of HP 9000 rp4410 and rp4440 servers include a 16-DIMM memory extender board. This extender board must contain a minimum of 1 GB of memory (four 256 MB DIMMs loaded in quad 0 [connectors 0A, 0B, 0C, and 0D]). (Figure 3-28)

An optional 32-DIMM memory extender board is available to replace the 16-DIMM memory extender board. This extender board must contain a minimum of 1 GB of memory (four 256 MB DIMMs loaded in quad 0 [connectors 0A, 0B, 0C, and 0D]). (Figure 3-29)

You can insert additional DIMMs into both 16- and 32-DIMM boards. When adding DIMMs, you must use a minimum of four like-sized DIMMs in the next available quad.

Supported DIMM Sizes

Up to 128 GB of memory can be installed in the server. Supported DIMM sizes are as follows:

• 256 MB, 512 MB, 1 GB, 2 GB, 4 GB.

Dissimilar DIMM sizes can be used across the extender board, but all four DIMMs in each quad must match. For cooling purposes, you must install DIMM fillers into unused connectors.

DIMM Slot Fillers

Both the 16- and 32-DIMM extender boards must have DIMM slot filler boards placed over all unfilled DIMM connectors. As you fill DIMM quads with additional memory, you must remove the DIMM slot fillers covering the connectors. All remaining DIMM fillers in unused connectors must remain in place to maximize internal cooling.

NOTE One DIMM filler board covers two adjacent DIMM connectors. Remove DIMM slot fillers as you

add memory and you will always retain the correct configuration.

Chapter 3

Installing the System

Installing Additional Components

Table 3-8 and Figure 3-28 show the DIMM filler requirements and configuration for the 16-DIMM memory extender board.

Table 3-8 DIMM Filler Requirements for 16-DIMM Extender Board

DIMMs Loaded

Fillers Required

4 DIMMs in quad 0 Six fillers total:

Two fillers each in quads 1, 2, and 3

8 DIMMs in quads 0 and 1 Four fillers total:

Two fillers in quads 2 and 3

12 DIMMs in quads 0, 1, and 2 Two fillers total:

Two fillers in quad 3

16 DIMMs in quads 0, 1, 2, and 3 No fillers required

a. One DIMM filler board covers two adjacent DIMM connectors.

Figure 3-28 16-DIMM Memory Extender Board Minimum Configuration

DIMM Filler

Table 3-9 and Figure 3-29 show the DIMM filler requirements and configuration for the 32-DIMM memory extender board.

Table 3-9 DIMM Filler Requirements for 32-DIMM Memory Extender Board

DIMMs Loaded

Chapter 3

Fillers required

Installing the System

Installing Additional Components

Table 3-9 DIMM Filler Requirements for 32-DIMM Memory Extender Board

4 DIMMs in quad 0 12 fillers total:

Two fillers in quads 1, 3, 4, 5, 6, and 7

(quad 2 remains unfilled)

8 DIMMs in quads 0 and 1 Eight fillers total:

Two fillers in quads 4, 5, 6, and7

(quads 2 and 3 remain unfilled)

12 DIMMs in quads 0, 1, and 2 Eight fillers total:

Two fillers in quads 4, 5, 6, and7

(quad 3 remains unfilled)

16 DIMMs in quads 0, 1, 2, and 3 Eight fillers total:

Two fillers in quads 4, 5, 6, and7

(all quads filled)

20 DIMMs in quads 0, 1, 2, 3, and 4 Four fillers total:

Two fillers in quads 5 and 7

(quad 6 remains unfilled)

24 DIMMs in quads 0, 1, 2, 3, 4, and 5 No fillers required

28 DIMMs in quads 0, 1, 2, 3, 4, 5, and 6 No fillers required

32 DIMMs in quads 0, 1, 2, 3, 4, 5, 6, and 7 No fillers required

a. One DIMM filler board covers two adjacent DIMM connectors.

Chapter 3

Installing Additional Components

Figure 3-29 32-DIMM Memory Extender Board Minimum Configuration

DIMM Filler

Installing the System

Chapter 3

Installing the System

Installing Additional Components

Removing a Memory Extender Board

The memory extender boards is located under the front cover.

WARNING Ensure that the system is powered off and all power sources have been disconnected

from the server before attempting this procedure.

Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.

Failure to observe this warning can result in personal injury or damage to equipment.

To remove a memory extender board, follow these steps:

Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the

Rack” on page 64.)

Step 2. Remove the front bezel from the chassis. (See “Removing the Front Bezel” on page 71.)

Step 3. Remove the front cover from the chassis. (See “Removing the Front Cover” on page 72.)

Step 4. Press the latches on the extraction levers located on each side of the memory extender board.

Step 5. Pull on the extraction levers to unplug the memory extender board from the socket located on the

midplane riser board and remove the memory extender board from the chassis.

Figure 3-30 Removing the Memory Extender Board

Chapter 3

Installing the System

Installing Additional Components

Installing DIMMs

To install DIMMs, follow these steps:

Step 1. Align the DIMM with the socket located on the memory extender board. (Align the notch in the

DIMM with the tab in the connector.)

Step 2. Firmly and evenly push on each end of the DIMM until it seats in the socket. Ensure that the

extraction levers are in the closed position.

Figure 3-31 Inserting DIMM Into the Extender Board Connector

Replacing the Memory Extender Board

To replace the memory extender board, follow these steps:

Step 1. Ensure that the extraction levers are in the outward, unlocked position.

Step 2. Align the memory extender board with the left and right chassis guide slots.

Step 3. Slide the memory extender board in until it begins to seat in the socket located on the midplane

riser board.

Step 4. Push the extraction levers inward to the locked position to fully plug the memory extender board

into the midplane riser board.

Step 5. Replace the front cover onto the chassis. (See “Replacing the Front Cover” on page 73.)

Chapter 3

Installing the System

Installing Additional Components

Step 6. Replace the front bezel onto the chassis. (See “Replacing the Front Bezel” on page 72.)

Hot-Pluggable PCI/PCI-X

The HP 9000 rp4410 and rp4440 servers support PCI/PCI-X hot-pluggable technology and includes six hot-pluggable PCI/PCI-X slots.

Hot-Pluggable PCI/PCI-X Operations

PCI/PCI-X hot-pluggable technology enables the following operations. For procedures with step-by-step instructions describing how to add, replace, delete, and locate PCI/PCI-X cards, see “Hot-Plug Procedures” on page 103.

•Online Addition (OLA)

You can install new PCI/PCI-X expansion cards in empty slots without powering off the server.

• Online Replacement (OLR)

You can replace a previously occupied slot with a new PCI/PCI-X expansion card by suspending the driver. This operation combines removing an active card and replacing it with an equivalent card. The existing driver for the old card must be compatible with the new card.

CAUTION A special OLR requirement for HP-UX 11i v1 (and higher) is that the card to be replaced

must be exactly the same as the removed card. This is also called like-for-like replacement.

• PCI/PCI-X Slot Locate (Locate)

To easily locate the PCI/PCI-X slot at which to perform a hot-pluggable operation, you can command the attention LEDs on the OLX divider and the I/O baseboard to blink and act as visual cues to the active slot location. This operation is always initiated through a software or web interface, and is optional to the operating system on the server.

PCI/PCI-X Hardware and Software Interfaces

Table 3-10 shows what hot-pluggable hardware and software interfaces are available on HP-UX 11i v1 (and higher).

Table 3-10 Hot-Pluggable Hardware and Software Interfaces and OS Availability

Hot-Pluggable PCI/PCI-X Interface Supported

Hardware interface comprised of the following: —Attention button (doorbell) —Manual retention latch —Power LED —Attention LED —PCI/PCI-X card latch

GUI Yes

Yes

Command Line Interface (CLI) Yes (rad command)

System Administration Manager (SAM) Yes (sam command). Performing hot-pluggable

operations in SAManager is preferred. For a complete description of SAM, see the HP-UX Reference Guide.

100

Chapter 3

HP RP4410, RP4440 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Legal Notices

About This Document

Intended Audience

New and Changed Information in This Edition

Publishing History

Document Organization

Typographic Conventions

HP-UX Release Name and Release Identifier

Related Documents

HP Encourages Your Comments

1 Overview

HP 9000 rp4410 and rp4440 Server Views

Detailed Server Description

I/O Subsystem

Processors

Memory

Cooling

Power Supply Unit

Front Display Panel, DVD, and Diagnostic Panel

Mass Storage

Firmware

Dimensions and Values

Controls, Ports, and LEDs

Front Panel

Rear Panel

USB Ports

VGA Port

Serial Ports

iLO MP LAN Port

SCSI Port, Ultra 3, 68-Pin

Additional Controls and LEDs

Powering the Server On and Off

Power States

Powering On the Server

Powering Off the Server

2 System Specifications

System Configuration

Dimensions and Values

Grounding

Electrical Specifications

AC Power Cords

Circuit Breaker

System Power Specifications

Power and Cooling

Environmental Specifications

Operating Environment

Environmental Temperature Sensor

Nonoperating Environment

Cooling

Acoustic Noise Specification

Physical and Environmental Specifications

3 Installing the System

Introduction

Server Views

Detailed Server Description

I/O Subsystem

Processors

Memory

Cooling

Power Supply Unit

Front Display Panel, DVD, and Diagnostic Panel

Mass Storage

Firmware

Safety Information

Dimensions and Values

Installation Sequence and Checklist

Unpacking and Inspecting the Server

Verifying Site Preparation

Inspecting the Shipping Containers for Damage

Unpacking the Server

Checking the Inventory

Installing Additional Components

Returning Damaged Equipment

Unloading the Server with a Lifter

Service Tools Required

Accessing a Rack-Mounted Server