HP Recovery Manager Software for Hyper-V User Manual

HP 3PAR Recovery Manager Diagnostics Tool User Guide

For HP 3PAR Recovery Manager Software for Microsoft Hyper-V

Abstract

This document describes the diagnostic checks for the Recovery Manager Software for Microsoft Hyper-V using the HP 3PAR Recovery Manager Diagnostics Tool.

HP Part Number: QL226-96988 Published: July 2013 Edition: 1.0

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft®, Windows®, are U.S. registered trademarks of Microsoft Corporation. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. All other trademarks and registered trademarks are owned by their respective owners.

1 Introduction...............................................................................................4

2 System requirements for installation...............................................................5

Hardware requirements.............................................................................................................5

Software requirements...............................................................................................................5

3 Supported configurations.............................................................................6

4 Installing and removing the RMD Tool...........................................................7

Installing the RMD Tool on RMH Server.......................................................................................7

Verifying installation..................................................................................................................7

Removing the RMD Tool.............................................................................................................7

5 Using the RMD Tool....................................................................................9

Launching the RMD Tool............................................................................................................9

Performing diagnostics checks....................................................................................................9

Diagnostics checks.............................................................................................................10

Viewing diagnostics test status..................................................................................................11

Viewing diagnostics reports.....................................................................................................12

6 Troubleshooting........................................................................................14

7 Support and other resources......................................................................15

Contacting HP........................................................................................................................15

HP 3PAR documentation..........................................................................................................15

Typographic conventions.........................................................................................................17

HP 3PAR branding information.................................................................................................17

8 Documentation feedback...........................................................................18

Glossary....................................................................................................19

Contents 3

1 Introduction

HP 3PAR RM for Microsoft Hyper-V is the latest addition to HP 3PAR Solutions portfolio and offers key management capabilities and facilitates the integration of 3PAR Virtual Copy and Microsoft Hyper-V Virtual Machine environment.

HP 3PAR RM for Microsoft Hyper-V is designed to work with Microsoft Hyper-V servers and provides system administrators with important tools to manage and backup critical Virtual Machines involving multiple virtualized machine environments. This application provides essential GUI and command line-based tools to create, manage, browse, and restore application consistent 3PAR Virtual Copies of operating Hyper-V Virtual Machines to a point-in-time.

The Recovery Manager Diagnostics (RMD) Tool is a web-based application that identifies the discrepancies in the RMH server environment. The RMD Tool scans all the RMH managed servers (RMH Server and RMH Agents), gathers RMH environment information, identifies discrepancies, and provides corrective actions for the proper functioning of the RMH.

4 Introduction

2 System requirements for installation

Hardware requirements

There are no specific hardware requirements for installing the RMD Tool other than the hardware requirements for installing RMH.

Software requirements

RMH must be installed and running. The RMD Tool must be installed on the RMH Server. The RMD Tool can diagnose only the RMH Server and the Agents managed by this server. If multiple RMH Servers are available, then the RMD Tool must be installed on each RMH Server for the Tool to perform the diagnosis.

The RMD Tool uses WMI to perform checks on the remote RMH Agents, so you must set the required firewall exception for WMI. For more information about configuring and setting exceptions for WMI, see http://msdn.microsoft.com/.

In the MSDN website, navigate to the Library, and search for the following:

• Securing a Remote WMI Connection

• Connecting Through Windows Firewall

Hardware requirements 5

3 Supported configurations

Table 1 (page 6) lists the supported configurations for RMH.

Table 1 Supported configurations for RMH

Operating System

Supported configurationComponent

RMH Agents

• Windows Server 2008 R2 Service Pack 1 (SP1) or later

• Windows Server 2012 or later

RMH Server

• Any Windows OS that supports .NET Framework 4.5.

64-bitOS Architecture

4.5.NET Framework

Installed on both RMH Server and RMH AgentsVC++ 2012 Redistributable

Installed on RMH AgentsHyper-V

Version 2.2.1.5 or later installed on RMH AgentsHP 3PAR VSS Provider

HP 3PAR OS Version

HP 3PAR StoreServ Storage License Check

HP 3PAR OS Version 3.1.1 MU1 or later or 3.1.2 MU1 or later

CLI version 3.1.1 or 3.1.2HP 3PAR CLI

HP 3PAR Virtual Copy HP 3PAR Recovery Manager for Microsoft Hyper-V HP 3PAR Virtual Lock VSS Provider for Microsoft Windows

Installed on RMH AgentsMPIO

6 Supported configurations

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