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RDX Removable Disk Backup System
User Manual
38 pgs827.45 Kb0
User Manual
31 pgs847.17 Kb0
Table of contents
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HP RDX Removable Disk Backup System User Manual

HP StorageWorks RDX Removable Disk Backup System
User Guide
Part number: 484933–001
irst edition: June 2008
F
Legal and notice information
© Copyright 2008 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

Contents

Aboutthisguide .......................... 7
Intendedaudience...................................... 7
Relateddocumentation.................................... 7
Documentconventionsandsymbols .............................. 7
HPtechnicalsupport..................................... 8
Productwarranties...................................... 8
Registeringyourdrive .................................... 8
Subscriptionservice ..................................... 8
HPwebsites......................................... 9
Documentationfeedback ................................... 9
1Beforeyoustart......................... 11
Overview......................................... 11
Whichoperatingsystemsaresupported? ........................... 11
HowdoIconnectthedrivetomyserver? ........................... 11
Whatarethemountingrequirementsforaninternaldevice? ................... 12
Mountingbay..................................... 12
Mountinghardware .................................. 12
HPStorageWorksRDXRemovableDiskutility ......................... 12
UsingtheHPStorageWorksCD-ROM............................. 12
2InstallinganinternalRDXRemovableDiskBackupSystem....... 13
Preparemountingbay ................................... 13
Attachmountinghardware ................................. 14
HPProLiantservers................................... 14
Otherservers..................................... 15
Installdrive........................................ 15
Connectcablestotheserver................................. 16
DecidewhichUSBcabletouse ............................. 16
ConnecttheUSBcabletotheserver ........................... 16
AttachUSBandpowercabletotheRDXRemovableDiskBackupSystem............ 17
SecuretheRDXRemovableDiskBackupSystem ........................ 18
Mountinghardwareused(HPProLiant) .......................... 19
Nomountinghardwareused .............................. 19
3InstallinganexternalRDXRemovableDiskBackupSystem....... 21
ConnectingthepowerandUSBcables ............................ 21
4OperatingyourRDXRemovableDiskBackupSystem......... 23
InstalltheRDXRemovableDiskutility(Windowsonly)...................... 23
Frontpanel........................................ 23
Media.......................................... 24
Write-protectingcartridges ............................... 24
Handlingcartridges .................................. 24
Loadingandunloading................................... 25
Insertingcartridges .................................. 25
Removingcartridges.................................. 25
Unloadusingthemouseright-clickmethod(Windows™only)............... 25
RDX Removable Disk Backup System
3
Unloadusingtheejectbutton ............................ 26
Removingpowerfromtheunit................................ 26
5Troubleshooting . . ....................... 27
GeneralProcedure..................................... 27
UnderstandingtheLEDs................................... 28
PowerLED ...................................... 29
CartridgeActivityLED ................................. 30
UsingtheRDXutilityfordiagnostics ............................. 30
ToruntheRDXUtilityforWindows............................ 30
Emergencyeject...................................... 30
TheRDXRemovableDiskBackupSystemdoesnotappearintheDeviceManager.......... 31
Unitperformanceseemsslow ................................ 31
WriteError ........................................ 31
FirmwaredownloadfailswithWindowsServer2003...................... 31
Systemwillnotcompletebootprocess ............................ 31
6 Replacing an internal RDX Removable Disk Backup System . . . . . . . 33
Todisconnectyourdrive .................................. 33
ToreconnectyourRDXRemovableDiskBackupSystem ..................... 33
7USBConfigurationGuide..................... 35
USBinHPStorageWorksdevices .............................. 35
USBterminology...................................... 35
SettingupaUSBnetwork.................................. 36
USBcables........................................ 36
Index .............................. 37
4
Figures
1
FrontviewoftheRDXRemovableDiskBackupSystem ................ 11
2
Removing cover
3
InstallingRDXRemovableDiskBackupSystem.................... 15
4
OrientationofspecialProLiantinternalconnector .................. 16
5
ConnectingtoastandardUSBport ........................ 17
6
ConnectingtoaspecialUSBport......................... 17
7
AttachingUSBandpowercable ......................... 18
8
Securing dr
9
ConnectingtheUSBcable............................ 22
10
Connectingthepowercable ........................... 22
11
Frontpanel .................................. 24
12
Insertingacartridge .............................. 25
13
Ejectingacartridge............................... 26
14
FrontpanelwithLEDs.............................. 28
fromtypicalserver ........................ 14
ive,nomountinghardwareused .................... 19
RDX Removable Disk Backup System
5
Tables
1 Documentconventions............................... 7
2 Powerrequirements............................... 12
3 PowerLED................................... 29
4
CartridgeLED ................................. 30
6

About t his guide

This guide provides information abo ut:
• Installing the H P StorageWorks RDX Removable Disk Backup System
• Using the HP StorageWorks RDX Removable Disk Backup System
• Troubleshooting the HP StorageWorks RDX Removable Dis k Backup System
Intended audi
This guide is intended for users who install, operate and maintain HP StorageWorks RDX Removable Disk Backup Systems.
ence

Related documentation

In addition to this guide, the following document provides related information:
• ‘Starthere’posterforanoverviewoftheinstallationinformationinthisguide(availablein
English, French, German and Japanese)
You can find these documents from the Ma nuals page of the HP Business Support Center website:
h
ttp://www.hp.com/support/manuals

Document conventions and symbols

Table 1 Document conventions
Convention
Blue text: Table 1
Blue, underlined text: h ttp://www.hp.com
Bold text
Element
Cross-ref
website addresses
• Keys that are p ressed
• Text typed into a GUI element, such as a box
• GUI elements that are clicked or selected, such as
menu and list items, buttons, tabs, and check boxes
erence links and e-mail addresses
Italic text Text emphasis
• File and directory names
Monospace text
Monospace, italic text
Monospace, bold text
NING!
WAR
icates that failure to follow directions could result in bodily harm or death.
Ind
• System output
• Code
• Commands, their arguments, and argument values
• Code variables
• Command variables
hasized monospace text
Emp
RDX Removable Disk Backup System
7
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
NOTE:
Provides additi
onal information.

HP technical support

For worldwide technical support information, see the HP support website:
h
ttp://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions

Product warranties

For information about HP StorageWorks product warranties, see the warranty information website:
h
ttp://www.hp.com/go/storagewarranty

Registering your drive

Once you have installed and tested your HP StorageWorks drive, please take a few minutes to register your product on the following website:
h
ttp://www.register.hp.com
To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory. Other questions are optional. However, the more you feel able to complete, the better HP can meet your needs.

Subscription service

HP recommends that you register your product at the Subscriber’s Choice for Business website:
h
ttp://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources.
After signing up, you can quickly locate your products by selecting Business support and then Storage under Product Categ ory.
8
About this guide

HP websites

For additional information, see the following HP websites:
•h
ttp://www.hp.com
•http://www.hp
•http://www.hp.com/service_locator
•http://www.hp.com/support/manuals
•http://www.h
.com/go/storage
p.com/support/downloads

Documentation feedback

HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
storagedocs.feedback@hp.com. All submissions become the property of HP.
RDX Removable Disk Backup System
9
10
About this guide

1 Before you star t

In this chapter:
• “Overview” on page 11

• “Which operating systems are supported?”onpage11

• “HowdoIconnectthedrivetomyserver?” on page 11
• “What are the mounting requirements for an internal device?” on page 12
• “RDX Removable Disk utility”onpage12
• “Using the HP StorageWorks CD-ROM”onpage12

Overview

The HP StorageWorks RDX Removable Disk Backup Systems is a removable, ruggedized, hard disk drive system. This guide describes how to install and operate the HP StorageWorks RDX Removable Disk Backup System. For a detailed product specification, please refer to our World Wide Web site (h
ttp://ww
w.hp.com).
1. Cartridge activity LED (located on cartridge)
3. Emergency eject hole
Figure 1 Front view of the RDX Removable Disk Backup System
Which o
HP RDX R Windo (h
ttp://www.hp.com/go/connect/) for the most recent information about the operating system versions
that are suppor ted.
perating systems are supported?
emovable Disk Backup Systems can be connected to servers running under Microsoft
ws Server 2003, Server 2008 and XP Professional. Refer to ou r World Wide Web site
2. Eject button/power LED

How do I connect the drive to my server?

For optimum performance the drive should be connected to a USB 2.0 por t and it should be the only device on the USB bus. Although the drive will function on USB 1.1, performance will be severely degraded. See also “USB Configuration Guide” on page 35. Appropriate USB cables are supplied with your RDX Removable Disk Backup System.
RDX Removable Disk Backup System
11
For internal drives, the USB 2.0 connection is via an internal port on the server’s system board, which may be a standard Type A connector or a 4–pin header cable.

What are the mounting requirements for an internal device?

Mounting bay

You need one industry-standard, 5¼-inch, half-height bay in which to install the HP R DX Removable Disk Backup System. Power requirements are:
Table 2 Power requirements
Internal drive External d rive
+5VDC ±5%
Voltage
Power consumption (Typical/Peak) 7.5W / 13W 6.6W / 13W
+12VDC ±10%
nl
+12VDC ±10%
AC Adapter N/A

Mounting hardware

For many serv and are fixed
Rail kits for a number of industry-standard servers may be available. For m o re details refer to:
h
ttp://www.hp.com/go/connect.
Some servers use non-standard mounting rails and do not include spares. If this is the case with your system, you will have to order these accessories from the server manufacturer before you can install the RDX Remova
ers, no mounting tray or rails are required. Devices simply slide into the server’s chassis
with screws. Other servers have built-in trays or rails.
ble Disk Backup System.

HP StorageWorks RDX Removable Disk utility

The CD-ROM supplied with your HP RDX Removable Disk Backup System contains a utility that enables the Eject button and right-click eject method to operate correctly under the Windows operating system. It should be installed immediately after you have connected the drive. This utility also contains basic diagnostic tests.

Using the HP StorageWorks CD-ROM

The HP StorageWorks CD-ROM is a central source of information about your RDX Removable Backup System with utilities for getting the best performance from your drive.
Universal adapter, 100-240
VAC, 50-60Hz input
Use the HP StorageWorks CD-ROM to complete installation, as described in this guide, and to verify and troubleshoot performance after installation. It helps you to:
• Install
• Learn about your product
• Register your product
• Buy med
• Troubleshoot with the RDX Removable Disk utility
12
the RDX Removable D isk utilit y which enables the eject function to operate correctly
ia online
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