HP R3000 XR User guide

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HP Uninterruptible Power System

R3000 XR Models

User Guide

Part Number 192131-003

August 2002 (Third Edition)

HP CONFIDENTIAL Codename: Bradley Part Number: 192131-003 Last Saved On: 8/26/02 11:34 AM

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

HP Uninterruptible Power System R3000 XR Models User Guide

August 2002 (Third Edition) Part Number 192131-003

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About This Guide

Intended Audience...................................................................................................................................... vii

Important Safety Information..................................................................................................................... vii

Symbols on Equipment .............................................................................................................................. vii

Rack Stability ............................................................................................................................................ viii

Symbols in Text......................................................................................................................................... viii

Text Conventions ...................................................................................................................................... viii

Related Documents.......................................................................................................................................ix

Getting Help .................................................................................................................................................ix

HP Technical Support............................................................................................................................ix

HP Website ............................................................................................................................................ix

HP Authorized Reseller ..........................................................................................................................x

Reader’s Comments ......................................................................................................................................x

Chapter 1

Overview

UPS Features ............................................................................................................................................. 1-1

Communications Port.......................................................................................................................... 1-2

Overcurrent Protection........................................................................................................................ 1-2

HP UPS R3000 XR Models ...................................................................................................................... 1-2

Front Panel.......................................................................................................................................... 1-3

Rear Panels ......................................................................................................................................... 1-4

Power Management Software.................................................................................................................. 1-10

UPS Hardware Options ........................................................................................................................... 1-10

Remote Emergency Power Off Port ........................................................................................................ 1-11

Warranties ............................................................................................................................................... 1-12

$25,000 Computer Load Protection Guarantee................................................................................. 1-12

Pre-Failure Battery Warranty............................................................................................................ 1-12

Chapter 2

Operation

Front Panel Controls and LED Indicators ................................................................................................. 2-1

Modes of Operation................................................................................................................................... 2-2

Charging the Batteries ............................................................................................................................... 2-3

Placing the UPS in Operate Mode............................................................................................................. 2-3

Returning to Standby Mode....................................................................................................................... 2-4

Initiating a Self-Test.................................................................................................................................. 2-5

Audible Alarm........................................................................................................................................... 2-6

Silencing an Audible Alarm................................................................................................................ 2-7

Shutting Down the System ........................................................................................................................ 2-7

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Contents

Chapter 3

Configuration

Placing the UPS in Configure Mode.......................................................................................................... 3-1

Configuration Parameters ..........................................................................................................................3-2

Changing Configuration Parameters ...................................................................................................3-4

Chapter 4

Battery Maintenance

Precautions.................................................................................................................................................4-1

Charging Batteries .....................................................................................................................................4-1

Determining When to Replace Batteries.................................................................................................... 4-2

Obtaining New Batteries............................................................................................................................4-3

Replacing Batteries ....................................................................................................................................4-3

Preparing the UPS ...............................................................................................................................4-3

Removing the Battery Module ............................................................................................................4-4

Installing a New Battery Module ........................................................................................................4-5

Testing the New Battery Module ........................................................................................................4-5

Disposing of Used Batteries.......................................................................................................................4-6

Care and Storage of Batteries ....................................................................................................................4-6

Pre-Failure Battery Warranty..................................................................................................................... 4-7

Chapter 5

Troubleshooting

Problems During Startup............................................................................................................................5-1

Problems After Startup ..............................................................................................................................5-2

Alarm Troubleshooting..............................................................................................................................5-4

Repairing the UPS......................................................................................................................................5-6

Appendix A

Regulatory Compliance Notices

Regulatory Compliance Identification Numbers ......................................................................................A-1

Federal Communications Commission Notice .........................................................................................A-1

Class A Equipment............................................................................................................................. A-1

Class B Equipment .............................................................................................................................A-2

Declaration of Conformity for Products Marked with the FCC Logo— United States Only ............A-2

Modifications...................................................................................................................................... A-3

Cables .................................................................................................................................................A-3

Canadian Notice (Avis Canadien)............................................................................................................. A-4

Class A Equipment............................................................................................................................. A-4

Class B Equipment .............................................................................................................................A-4

European Union Notice.............................................................................................................................A-4

Japanese Notice......................................................................................................................................... A-5

China Taiwan Notice.................................................................................................................................A-5

Battery Replacement Notice ..................................................................................................................... A-6

Appendix B

Electrostatic Discharge

Grounding Methods .................................................................................................................................. B-1

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Appendix C

Specifications

Physical Specifications..............................................................................................................................C-1

Input Specifications...................................................................................................................................C-2

Output Specifications ................................................................................................................................C-3

Battery Specifications................................................................................................................................C-5

Battery Runtime ........................................................................................................................................C-5

Environmental Specifications....................................................................................................................C-6

Index

Contents

HP Uninterruptible Power System R3000 XR Models User Guide v

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This guide provides information for operation, configuration, battery maintenance, and troubleshooting for the UPS.

Intended Audience

This guide is intended for individuals requiring information about the use of UPSs. No installation or service procedure should be carried out by someone other than a technician with specific experience with high-voltage equipment.

Important Safety Information

Before installing this product, read the Important Safety Information document provided.

About This Guide

Symbols on Equipment

The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

WARNING: This symbol, in conjunction with any of the following symbols, indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed. Consult your documentation for specific details.

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

WARNING: To prevent injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.

Weight in kg Weight in lb

WARNING: To prevent personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

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About This Guide

Rack Stability

WARNING: To prevent personal injury or damage to the equipment, verify that:

• The leveling feet are extended to the floor.

• The full weight of the rack rests on the leveling feet.

• The stabilizing feet are attached to the rack if it is a single-rack installation.

• The racks are coupled together if it is a multiple-rack installation.

• Only one component is extended at a time. A rack may become unstable if more

Symbols in Text

These symbols may be found in the text of this guide. They have the following meanings.

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

than one component is extended for any reason.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Text Conventions

This document uses the following conventions:

• Italic type is used for complete titles of published guides or variables. Variables include information that varies in system output, in command lines, and in command parameters in text.

• Bold type is used for emphasis, for onscreen interface components (window titles, menu names and selections, button and icon names, and so on), and for keyboard keys.

• Monospace typeface is used for command lines, code examples, screen displays, error messages, and user input.

• Sans serif typeface is used for uniform resource locators (URLs).

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Getting Help

If you have a problem and have exhausted the information in this guide, further information and other help is available in the following locations.

HP Technical Support

For telephone numbers of worldwide Technical Support Centers, go to www.hp.com.

About This Guide

HP Website

Have the following information available before you call:

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Applicable error messages

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

• Power management software type and version

For information on this product as well as the latest drivers, firmware, and service packs, go

www.hp.com.

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About This Guide

HP Authorized Reseller

For the name of your nearest HP authorized reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

• Elsewhere, see the HP website for locations and telephone numbers.

Reader’s Comments

To comment on this guide, send an email to ServerDocumentation@hp.com.

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This chapter contains a general overview of the UPS, including power management software, available hardware options, and warranties. Read this chapter to become familiar with the features of the UPS.

UPS Features

The following features make the UPS versatile and easy to use:

• Industry-leading 2U design

• Modular design for reduced downtime and ease of battery replacement

• Communications port for data exchange with the host computer

• Support for power management software

• Support for hardware option cards

Overview

• Support for extended runtime modules (ERMs)

• Support for power distribution units (PDUs)

• Support for Remote Emergency Power Off (REPO)

• Power protection for loads up to 3000 VA/2700 W

• Load segment control

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Overview

Communications Port

The UPS includes a communications port for data exchange with the host computer.

CAUTION: Use only the specific cable supplied with the UPS to connect the communications port to the host computer.

Overcurrent Protection

Certain models feature overcurrent protection provided through resettable circuit protectors located on the UPS rear panel.

HP UPS R3000 XR Models

The UPS models include the following.

Table 1-1: UPS R3000 XR Models

UPS Model Part

Number

R3000 XR-NA 192186-001 EO3007 Domestic, low-voltage, rack-mountable

R3000 XR-JPN 192186-291 EO3007j Japanese, low-voltage, rack-mountable

R3000h XR-NA 192186-002 EO3007h Domestic, high-voltage, rack-mountable

R3000h XR-JPN 192186-292 EO3007h Japanese, high-voltage rack-mountable

R3000e XR-INT 192186-B31 EO3007i International, high-voltage,

R3000i XR-EURO 192186-B32 EO3007e International, high-voltage,

R3000i XR-SCHUKO 192186-B33 EO3007e International, high-voltage,

R3000i XR-SA 192186-AR1 EO3007e International, high-voltage,

Series

Number

Comments

UPS with non-detachable NEMA L5-30 plug

UPS with non-detachable NEMA L6-20 plug

rack-mountable UPS with detachable country-specific plug

rack-mountable UPS with non-detachable IEC-309 plug

rack-mountable UPS with non-detachable CEE 7/7 SCHUKO plug

rack-mountable UPS with non-detachable BS-546 plug

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Front Panel

Overview

The front panel of the UPS is shown in Figure 1-1.

1 2 3

Figure 1-1: Front panel configuration

1 Battery compartment

2 Control buttons

3 LED display

For detailed information on using the control buttons and LED indicators, refer to the section, “Front Panel Controls and LED Indicators,” in Chapter 2.

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Overview

Rear Panels

The rear panels of the UPS models are shown in Figure 1-2 through Figure 1-7.

2 3 4 5 6

Figure 1-2: Rear panel of R3000 XR-NA and R3000 XR-JPN

1 REPO port

2 ERM connector

3 Communications port/option slot

4 Load segment 1 (two NEMA 5-15 receptacles)

5 Load segment 2 (two NEMA 5-15 receptacles)

6 Load segment 3 (two NEMA 5-15 receptacles)

7 Load segment circuit protectors

8 PDU output (L5-30) receptacle (load segment 1)

9 Cord retention clip attachment locations

10 Ground bonding screw

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2 3 4 5 6

Overview

Figure 1-3: Rear panel of R3000h XR-NA and R3000h XR-JPN

1 REPO port

2 ERM connector

3 Communications port/option slot

4 Load segment 1 (three IEC-320-C13 receptacles)

5 Load segment 2 (three IEC-320-C13 receptacles)

6 Load segment 3 (three IEC-320-C13 receptacles)

7 PDU output (L6-20) receptacle (load segment 1)

8 Cord retention clip attachment locations

9 Ground bonding screw

10 Power cord with L6-20 plug

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Overview

2 3 4 5 6 7

81011

Figure 1-4: Rear panel of R3000e XR-INT

1 REPO port

2 ERM connector

3 Communications port/option slot

4 Load segment 1 (three IEC-320-C13 receptacles)

5 Load segment 2 (three IEC-320-C13 receptacles)

6 Load segment 3 (three IEC-320-C13 receptacles)

7 Load segment circuit protectors

8 PDU output (IEC-320-C20) receptacle (load segment 1)

9 Cord retention clip attachment locations

10 Input power receptacle (IEC-320-C19) for country-specific plug attachment

11 Ground bonding screw

WARNING: To prevent personal injury from electric shock, do not install this model where the total earth (ground) conductor leakage current for all connected devices exceeds 3.5 mA. If the total earth (ground) conductor leakage current exceeds 3.5 mA, use the UPS R3000i XR-EURO, R3000i XR-SCHUKO, or R3000i XR-SA model.

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2 3 4 5 6 7

Overview

Figure 1-5: Rear panel of R3000i XR-EURO

1 REPO port

2 ERM connector

3 Communications port/option slot

4 Load segment 1 (three IEC-320-C13 receptacles)

5 Load segment 2 (three IEC-320-C13 receptacles)

6 Load segment 3 (three IEC-320-C13 receptacles)

7 Load segment circuit protectors

8 PDU output (IEC-320-C20) receptacle (load segment 1)

9 Cord retention clip attachment locations

10 Ground bonding screw

11 Power cord with IEC-309 plug

811 10

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Overview

2 3 4 5 6 7

Figure 1-6: Rear panel of R3000i XR-SCHUKO

1 REPO port

2 ERM connector

3 Communications port/option slot

4 Load segment 1 (three IEC-320-C13 receptacles)

5 Load segment 2 (three IEC-320-C13 receptacles)

6 Load segment 3 (three IEC-320-C13 receptacles)

7 Load segment circuit protectors

8 PDU output (IEC-320-C20) receptacle (load segment 1)

9 Cord retention clip attachment locations

10 Ground bonding screw

11 Power cord with CEE 7/7 SCHUKO plug

810

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2 3 4 5 6 7

Overview

Figure 1-7: Rear panel of R3000i XR-SA

1 REPO port

2 ERM connector

3 Communications port/option slot

4 Load segment 1 (three IEC-320-C13 receptacles)

5 Load segment 2 (three IEC-320-C13 receptacles)

6 Load segment 3 (three IEC-320-C13 receptacles)

7 Load segment circuit protectors

8 PDU output (IEC-320-C20) receptacle (load segment 1)

9 Cord retention clip attachment locations

10 Ground bonding screw

11 Input power receptacle with BS-546 power cord

810

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Overview

Power Management Software

Power management software ensures maximum power reliability of computer systems through comprehensive control of UPSs. Specifically, power management software performs the following:

IMPORTANT: Not all UPSs are equipped to support the entire feature set listed.

• Manages a graceful shutdown of attached equipment during utility power failures

• Manages independent UPS load segments to provide separate power control of connected

equipment

• Prioritizes the timing of equipment shutdowns, and reboots connected equipment by load segment

• Shuts down and reboots any UPS and attached equipment based on a user-specified schedule

• Delays restart by load segment after a power outage to sequence the startup of system components

• Customizes alert generation with modifiable pop-up dialog boxes, command execution, and email and broadcast messages

• Monitors the status of the UPS and performs UPS diagnostics

• Displays a power log for analysis

For more information, refer to the power management CD provided with the UPS. For the most current information, refer to

UPS Hardware Options

Table 1-2 lists the available hardware options for this UPS.

Table 1-2: Hardware Options

Option Part Number

HP ERM 192188-B21

HP Six Port Card 192185-B21

HP SNMP/Serial Port Card 192189-B21

Note: For a list of supported PDUs, go to www.hp.com.

For more information on the supported hardware options, refer to the HP UPS XR Products Power Cord and Options Reference Guide included on the Power Products Documentation

CD and on

www.hp.com.

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Remote Emergency Power Off Port

The UPS includes an isolated REPO port. When properly wired, the REPO feature allows the power at the UPS output receptacles to be switched off from a remote location. To use this feature, the REPO port must be connected to a remote, normally open switch (not supplied). When this switch is closed, the UPS immediately disconnects power from its loads. The REPO switch is used in conjunction with a main disconnect device that removes the AC source from the input of the UPS. To power down the entire network in the event of an emergency, the REPO ports of multiple UPS units can be connected to a single switch.

IMPORTANT:

• The REPO port meets the requirements of NFPA Articles 645-10 and 645-11 for a Disconnecting

Means.

• If the remote switch is closed, the REPO feature immediately powers down protected devices and

does not utilize the orderly shutdown procedure initiated by power management software.

• The REPO feature shuts down UPS units operating under either utility or battery power.

• If the UPS was operating on battery power when the remote switch was closed, no power is

available to the devices until utility power is restored and the UPS has been manually powered up.

• To restore power to the load after the REPO feature is activated, press the On button after the AC

source is reconnected to the UPS.

Overview

• Pressing and holding the On button without utility present normally initiates a battery start and the

UPS assumes the load. However, if the On button is pressed and a REPO is detected, battery start is inhibited and the UPS is not able to assume the load. The electronic module fans spin and the Alarm LED and an audible alarm are active as long as the On button is held.

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Overview

Warranties

To back up the wide range of features offered with the UPS, a three-year limited warranty is provided.

$25,000 Computer Load Protection Guarantee

In addition to the limited warranty, a $25,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer) is offered.

IMPORTANT: The $25,000 Computer Load Protection Guarantee is offered only in North America.

The $25,000 Computer Load Protection Guarantee only applies if:

• The UPS is plugged into a suitably grounded and wired outlet using no extension cords, adapters, other ground wires, or other electrical connections.

• The UPS installation complies with all applicable electrical and safety codes specified by the National Electrical Code (NEC).

• The UPS is used under normal operating conditions and users comply with all instructions and labels.

• The UPS is not damaged by accident (other than a utility power transient), misuse, or abuse.

Pre-Failure Battery Warranty

For specific information on the battery warranty, refer to the section, “Pre-Failure Battery Warranty,” in Chapter 4.

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This chapter contains information on operating the UPS. Topics include the front panel controls, LED indicators, and modes of operation. Knowledge of these features is helpful when configuring and troubleshooting the unit.

NOTE: For installation considerations and procedures, refer to the instructions included with the UPS. Copies of this document can be downloaded from www.hp.com.

Front Panel Controls and LED Indicators

The front panel controls and LED indicators provide an easy-to-use interface for UPS configuration and monitoring.

Operation

6 7 8

9 10

Figure 2-1: Front panel controls and LED indicators

Item Description Meaning/Function

1 Overload LED Red—UPS load exceeds maximum power available.

2 76% to 100% load Green—UPS load is approximately 76% to 100% of maximum power.

3 51% to 75% load Green—UPS load is approximately 51% to 75% of maximum power.

4 26% to 50% load Green—UPS load is approximately 26% to 50% of maximum power.

5 0% to 25% load Green—UPS load is approximately 0% to 25% of maximum power.

6 General Alarm

Red—UPS detected a general alarm. Perform a self-test.

continued

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Operation

continued

Item Description Meaning/Function

7 On Battery Red—UPS is running on battery power.

8 Bad Battery/Low

Battery

9 Site Wiring Fault

Indicator

10 Utility LED Red—Unit is in Auto-Bypass mode.

11 Configure Mode

On LED

12 Configure button Places UPS in Configure mode (seen when front bezel is removed).

13 Test/Alarm Reset

button

14 Standby button Places UPS in Standby mode (turns output load segments off).

15 On button Starts UPS powering the load.

Red—Battery is bad or low. The UPS batteries may need to be replaced in 30 to 60 days.

Red—No ground connection exists between utility power and UPS, the line and neutral connections between utility power and UPS are reversed, or UPS voltage configuration is incorrect.

Flashing Red—Utility input voltage is outside the ±12% configured nominal range.

Green—Utility voltage is present and output is on or utility voltage has returned to the voltage range that was configured (UPS is supplying utility power and audible alarm should be reset).

Flashing Green—Utility voltage is present, and output is off. UPS is in Standby mode. Batteries charge if needed.

Green—UPS is in Configure mode (seen when front bezel is removed).

Resets alarms or initiates self-test.

Modes of Operation

The UPS has four modes of operation:

• Standby Mode

— No power is available at the UPS output receptacles.

— The UPS charges the batteries as necessary.

• Operate Mode

— Power is available at the UPS output receptacles.

— The UPS charges the batteries as necessary.

• Configure Mode

— Power is available at the UPS output receptacles.

— The UPS charges the batteries as necessary.

— The UPS configuration can be updated.

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• Auto-Bypass Mode

— The power to the UPS reaches a percentage greater than 110 percent for 10 cycles or

103 percent for 30 seconds.

— The UPS power module fails or is removed.

Charging the Batteries

When the UPS is in Standby mode, allow the batteries to charge before putting the UPS into service.

IMPORTANT: The batteries charge to:

• 80 percent of their capacity within 3 hours

• 100 percent of their capacity within 24 hours

Charge the batteries for at least 24 hours before supplying backup power to devices.

Placing the UPS in Operate Mode

Operation

The UPS can be placed in Operate mode if either of the following conditions apply:

• The UPS is powered up and in Standby mode (the Utility LED is flashing green).

• The UPS is powered down and no utility power is available.

Press and hold the On button (1) until the Utility LED (2) turns solid green, indicating that power is available at the UPS output receptacles. The UPS acknowledges compliance with a short beep.

IMPORTANT: If the UPS is using battery power (no utility power present), press and hold the On button (1) until the audible alarm sounds.

100%

25%

Figure 2-2: Placing the UPS in Operate Mode

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Operation

Returning to Standby Mode

When the UPS is in Operate mode (the Utility LED is solid green), press and hold the Standby button (1) until the audible alarm sounds. The Utility LED (2) flashes, and power to the load ceases.

100%

25%

Figure 2-3: Placing the UPS in Standby mode

IMPORTANT:

• While in Standby mode, the UPS maintains the charge on the batteries, but no power is available

at the output receptacles.

• The UPS remains in Standby mode until an alternate mode is selected or until utility power is

removed.

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Initiating a Self-Test

To initiate a self-test, press and hold the Test/Alarm Reset button (1) for three seconds.

Figure 2-4: The Test/Alarm Reset button

Operation

Because a portion of the self-test requires battery power, the self-test cannot be initiated if the batteries are less than 90 percent charged. If the UPS detects a problem, the appropriate LED illuminates and an audible alarm may sound.

WARNING: To prevent electric shock from earth (ground) conductor leakage current, use the self-test procedure to check the UPS batteries (rather than unplugging the UPS).

• For the meaning of individual LEDs, refer to the section, “Front Panel Controls and LED

Indicators,” in this chapter.

• For information on what to do if the self-test detects a problem, refer to the section,

“Alarm Troubleshooting,” in Chapter 5.

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Operation

Audible Alarm

The UPS sounds an audible alarm to warn of a problem. For information on what to do if the UPS detects an alarm condition, refer to Chapter 5, “Troubleshooting.”

IMPORTANT: Certain audible alarms can be disabled. For more information, refer to Chapter 5, “Troubleshooting.”

Table 2-1: Audible Alarm Conditions

Alarm Condition Audible Alarm Can be

disabled?

General Alarm Activated on ambient

over-temperature, REPO, fan failure, heatsink over-temperature, self-test failure, charger failure, or any other transient condition.

Site Wiring Fault Indicator

UPS on Auto-Bypass Load unprotected;

Normal Operating from utility. No audible alarm N/A

UPS on Battery Operating from battery. On—5 second beep Yes

Battery Problem Battery disconnected.

Earth (ground) connection is lost. On—5 second beep Yes

UPS transferred to Auto-Bypass due to inverter problems or general alarm.

Low battery.

On—Steady Yes

On—5 second beep Yes

On—5 second beep On—5 second beep

Yes

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Silencing an Audible Alarm

To silence an alarm, press the Test/Alarm Reset button (1).

Figure 2-5: Test/Alarm Reset button

IMPORTANT:

• Although an audible alarm silences, the condition that caused the alarm may still exist. For

information on what to do if the UPS detects an alarm condition, refer to Chapter 5, “Troubleshooting.”

• If a utility power failure caused the alarm (Utility LED or General Alarm LED illuminates red), the

alarm will be silenced after utility power is restored.

Operation

Shutting Down the System

To shut down the system:

1. Shut down all load devices.

2. Press the Standby button to take the UPS out of Operate mode. Power to the load

receptacles ceases.

3. Disconnect the UPS from utility power.

4. Wait at least 60 seconds while the UPS internal circuitry discharges.

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This chapter contains information on configuring the UPS. Proper configuration of the UPS is important in performing other functions on the unit, such as maintaining the battery and troubleshooting alarms.

Placing the UPS in Configure Mode

The UPS can enter Configure mode while in Operate or Standby mode. To place the UPS in Configure mode:

1. Remove the UPS front bezel by snapping it off (1).

Configuration

Figure 3-1: Removing the UPS front bezel

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Configuration

2. Press and hold the Configure button (1) for three seconds. When the button is released, the front panel configuration parameters flash in unison and the Configure Mode On LED (2) illuminates solid green.

1 2

Figure 3-2: Placing the UPS in Configure mode

Configuration Parameters

In Configure mode, the front panel LED display changes function to allow UPS monitoring. The LED button controls allow modification of the UPS configuration parameters. The configuration parameters are defined in Table 3-1. Available voltage settings per model are listed in Table 3-2.

Table 3-1: Configuration Parameters/LED Indicators

Parameter (LED) Parameter Name Explanation (when illuminated)

General Alarm

On Battery

Bad Battery/Low

Battery

Site Wiring Fault

Indicator

Utility LED

100/200-208 Nom Nominal utility voltage level is 100/200-208 VAC.

110/220 Nom Nominal utility voltage level is 110/220 VAC.

120/230 Nom Nominal utility voltage level is 120/230 VAC.

127/240 Nom Nominal utility voltage level is 127/240 VAC.

Wiring

Fault

Audible alarm is enabled if ground is missing, or if line and neutral connections are reversed. (This option is not available on the R3000j XR-JPN, R3000h XR-NA, and R3000h XR-JPN models.)

Note: For units factory-configured for 200 V or 208 V, the Site Wiring Fault function has been disabled. If reconfiguring a 230 V to operate at 208 V, the Site Wiring Fault function must be manually disabled.

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Table 3-2: Available Voltage Settings

Configuration

UPS Model Available Settings

Utility Voltage (VAC)

R3000 XR-NA 100 General Alarm

110 On Battery

120 (default)

127

R3000 XR-JPN 100 (default) General Alarm

110 On Battery

120

127

R3000h XR-NA, R3000h XR-JPN 200/208 (default) General Alarm

220 On Battery

230

240

R3000e XR-INT, R3000i XR-EURO, R3000i XR-SCHUKO, R3000i XR-SA

240

200/208 General Alarm

220 On Battery

230 (default)

Parameter (LED)

Bad Battery/Low Battery

Site Wiring Fault Indicator

Bad Battery/Low Battery

Site Wiring Fault Indicator

Bad Battery/Low Battery

Site Wiring Fault Indicator

Bad Battery/Low Battery

Site Wiring Fault Indicator

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Configuration

Changing Configuration Parameters

To change configuration parameters:

1. Place the UPS in Configure mode by pressing and holding the Configure button until the Configure Mode On LED turns solid green.

When the Configure button is released, the configurable LEDs flash and the configured LED illuminates.

2. To advance to the appropriate voltage configuration, press the On button. The selected voltage configuration LED flashes. Activate the voltage configuration by pressing the Standby button. The previously selected configuration parameter LED turns off and the selected LED is illuminated.

NOTE: Only one nominal utility voltage can be configured. When setting voltage configuration parameters, selecting an On value for any one parameter automatically sets the other three possibilities to Off.

3. To toggle the Site Wiring Fault option from active to inactive, press the On button to advance to the Site Wiring Fault LED, then press the Standby button to disable.

4. To accept the configuration settings and exit Configure mode, press the Test/Alarm Reset button.

NOTE: If the unit remains idle for two minutes, Configure mode times out and the configuration settings are not stored.

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This chapter contains information for properly maintaining batteries for the UPS, including battery charging, replacement, disposal procedures, and warranties.

Precautions

Battery Maintenance

WARNING: To prevent personal injury from the hazardous energy levels associated with UPS batteries, the maintenance and replacement of batteries must be carried out by an HP authorized service representative.

WARNING: The UPS contains a sealed lead-acid battery module. To prevent fire or chemical burns, take the following precautions:

• Do not attempt to recharge batteries after removal from the UPS.

• Do not disassemble, crush, or puncture the batteries.

• Do not short the external contacts of the batteries.

• Do not immerse the batteries in water.

• Do not expose to temperatures higher than 60°C (140°F).

WARNING: To prevent personal injury from hazardous energy, take these precautions:

• Remove watches, rings, or other metal objects.

• Use tools with insulated handles.

Charging Batteries

When connected to utility power, the UPS automatically charges the batteries. No user intervention is required while the UPS is in use. For information on keeping the batteries charged while the UPS is in extended storage, refer to the section, “Care and Storage of Batteries,” in this chapter.

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Battery Maintenance

Determining When to Replace Batteries

When the Bad Battery/Low Battery LED (1) illuminates red, batteries may need to be replaced within 30 to 60 days.

100%

Figure 4-1: Bad Battery/Low Battery LED

25%

When a battery alarm sounds, initiate a UPS battery self-test to verify that battery replacement is required. If the Bad Battery/Low Battery LED (1) remains red, replace the batteries as soon as possible.

For more information on initiating a self-test, refer to the section, “Initiating a Self-Test,” in Chapter 2.

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Obtaining New Batteries

New batteries may be required within 30 to 60 days when the Bad Battery/Low Battery LED illuminates red. Obtain spare batteries for the UPS when this occurs.

Spare battery modules are supplied for this UPS. The UPS spare battery kit part number is 204503-001

CAUTION: Because of the short shelf life of the battery, avoid storing a battery spare as a backup. Do not maintain an inventory of spare batteries onsite unless a procedure to keep these batteries charged while in storage is implemented.

Replacing Batteries

There are two options for replacing UPS batteries:

• Powering down the UPS before removing the batteries

• In certain circumstances, replacing the batteries without powering down the UPS

CAUTION: While replacing batteries without powering down the UPS, the UPS enters Auto-Bypass mode and is not protected in the event of a utility power failure.

Battery Maintenance

Preparing the UPS

Batteries may be replaced without powering down the UPS if the UPS is not supplying battery power to devices (utility is present, indicating that the UPS is supplying utility power).

To replace batteries with the UPS powered down:

1. Shut down all load devices.

2. Press the Standby button to take the UPS out of Operate mode. Power to the load

receptacles ceases.

3. Disconnect the UPS from utility power.

4. Wait at least 60 seconds while the UPS internal circuitry discharges.

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Battery Maintenance

Removing the Battery Module

WARNING: To prevent personal injury, prepare the area and observe all materials-handling procedures for removing the battery module, which weighs 19 kg (42 lb).

To remove the battery module:

1. Remove the front bezel (1) by pulling on both ends.

Figure 4-2: Removing the front bezel

2. Remove the two screws from the metal battery bracket (1) and remove the bracket (2).

Figure 4-3: Removing the battery bracket

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Battery Maintenance

3. Remove the battery module.

Figure 4-4: Removing the battery module

4. Set aside the used battery module for proper disposal. Refer to the section, “Disposing of

Used Batteries,” in this chapter.

Installing a New Battery Module

To install a new battery module, reverse the steps in “Removing the Battery Module” in this chapter.

Testing the New Battery Module

After installing the new battery module, press the Test/Alarm Reset button. For information on initiating a self-test, refer to the section, “Initiating a Self-Test,” in Chapter 2.

IMPORTANT: The UPS does not execute a self-test until the batteries are 90 percent charged.

If the installation has been successful, the Bad Battery/Low Battery LED is not illuminated.

If the installation has not been successful, the Bad Battery/Low Battery LED illuminates red. If this occurs, repeat the procedures in “Replacing Batteries,” and check the battery terminal connections. If the Bad Battery/Low Battery LED is still red, refer to Chapter 5, “Troubleshooting.”

IMPORTANT: The batteries charge to 80 percent of their capacity within approximately three hours. Charge the batteries for 24 hours before using the UPS to supply backup power to devices. The load may not be fully protected for 48 hours.

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Battery Maintenance

Disposing of Used Batteries

The spare battery kit includes the instructions and packaging required to return used batteries to the appropriate location for disposal.

Do not dispose of used batteries with general office or household waste. Return the used module for proper disposal to either:

• HP, authorized HP Partners, or their agents

• A recycling center that meets all local environmental standards

Care and Storage of Batteries

To maximize the life of batteries:

• Minimize the amount of time the UPS uses battery power by matching the UPS configuration with utility voltage. For more information on configuring the nominal voltage, refer to Chapter 3, “Configuration.”

• Keep the area around the UPS clean and dust-free. If the environment is very dusty, clean the outside of the UPS regularly with a vacuum cleaner.

• Maintain the ambient temperature at 25

C (77oF).

• If storing a UPS for an extended period, recharge the batteries every six months:

a. Connect the UPS to utility power.

b. Allow the UPS to remain in Standby mode.

c. Allow the UPS to charge the batteries for 24 hours.

d. Update the Battery Recharge Date label.

CAUTION: Because of the short shelf life of the battery, avoid storing a battery spare as a backup.

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Pre-Failure Battery Warranty

The Pre-Failure Battery Warranty, standard on all UPS units, extends the advantage of a three-year limited warranty by applying it to the battery before it actually fails. Specifically, the Pre-Failure Battery Warranty ensures that when customers receive notification from power management software that the battery may fail, the battery is replaced free of charge under the warranty.

The highest standards in the industry are maintained, as evidenced by the Pre-Failure Battery Warranty. This warranty is beneficial in at least two significant ways:

• Reduced total cost of ownership

• Reduced downtime

A Pre-Failure Battery warning is given 30 days before a battery failure. The warning is indicated in one or both of the following ways:

• An LED showing the battery is low

• Notification from power management software

Battery Maintenance

This warning provides ample time to order a spare battery. To order a spare, go to

www.hp.com.

The battery warranty coverage is three years for parts. The warranty for the first year of ownership includes parts and labor. If battery spares are not available for a particular UPS model, then the entire UPS, including its battery, is replaced.

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This chapter serves as a troubleshooting guide when problems occur with the UPS. Solutions for UPS problems that occur both during and after startup are covered.

Problems During Startup

If problems occur when starting the UPS, refer to Table 5-1 for possible causes and suggested actions.

Table 5-1: Troubleshooting Problems During UPS Startup

Symptom Possible Cause Suggested Action

Troubleshooting

UPS does not start. There is no utility power, and

the batteries are not charged.

The UPS power cord is

disconnected.

Site Wiring Fault LED ( ) is red.

Bad Battery/Low Battery LED (

The battery test failed. Allow the UPS to charge the

The battery is disconnected. Install the battery module. If

) is flashing red.

The utility power receptacle is not grounded or there is no ground wire in the UPS power cord.

Battery voltage is low because the UPS has been out-of-service for a long period of time.

Check the power at the utility power receptacle or contact a qualified electrician.

Connect the power cord.

Contact a qualified electrician.

Allow the UPS to charge the batteries for 24 hours. Initiate a self-test. If the LED does not turn off, replace the batteries.

batteries for 24 hours. Initiate a self-test. If the LED does not turn off, replace the batteries.

the battery module is already installed, remove and re-insert.

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Troubleshooting

Problems After Startup

If problems occur after starting the UPS, refer to Table 5-2 for possible causes and suggested actions.

Table 5-2: Troubleshooting Problems After UPS Startup

Symptom Possible Cause Suggested Action

Audible alarm sounds. An alarm condition exists. Identify the red LED

Utility LED ( ) and On Battery LED ( ) are flashing red.

The utility voltage is too low. The utility voltage is lower than

The utility frequency is out of

Utility LED ( ) is flashing red. The utility input voltage is

Bad Battery/ Low Battery LED ( )

is flashing red.

New batteries are improperly

associated with this alarm condition. Check this table to determine the cause of the alarm.

The utility voltage is too high. The utility voltage is higher

than the UPS operating range. The UPS switches to battery power. If this happens repeatedly, update the configuration.

Contact a qualified electrician to verify that the utility power is suitable for the UPS.

the UPS operating range. The UPS switches to battery power. If this happens repeatedly, update the configuration.

Contact a qualified electrician to verify that the utility power is suitable for the UPS.

Contact a qualified electrician

tolerance.

outside ±12% nominal range.

The UPS detects a potential battery failure.

connected.

to verify that the utility power is suitable for the UPS.

If this happens repeatedly, check input voltage and reconfigure the unit.

Contact a qualified electrician to verify that the utility power is suitable for the UPS.

Allow batteries to charge for 24 hours, and initiate a self-test. If the LED is red, replace the batteries.

Re-insert the battery module.

continued

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Troubleshooting

Table 5-2: Troubleshooting Problems After UPS Startup continued

Symptom Possible Cause Suggested Action

Utility LED ( ) is flashing green.

UPS frequently switches between utility and battery power.

Overload LED is red. The protected devices are

The UPS may switch from

On Battery LED ( ) is flashing red.

Insufficient warning of low batteries.

Shutdown Delay configuration

Utility LED ( ) is solid red, General Alarm LED ( ) is flashing red, there is an audible alarm and unit is in Auto-Bypass mode.

Utility LED ( ) is flashing and unit is in Auto-Bypass mode.

The power module may have

All LEDs are flashing red and an audible alarm cannot be silenced.

The utility power is within acceptable range, and output is off.

Utility power variations. The utility voltage is frequently

exceeding the UPS power rating.

utility to battery power.

Low battery voltage. If the UPS is supplying battery

Battery service is required. Allow the batteries to charge

is inappropriate.

A potential for overload exists. Reduce the load.

Over-temperature condition may exist.

failed.

An internal UPS fault condition exists.

Press the On button.

outside the UPS operating range. Update the configuration.

Contact a qualified electrician to verify that the utility power is suitable for the UPS.

Remove one or more devices to reduce the power requirements.

Verify that the devices are not defective.

power, save files and shut down the system. Allow the batteries to charge.

If the UPS is supplying utility power, no action is required. Allow the batteries to charge.

for 24 hours, then initiate a self-test. If the LED is red, replace the batteries.

Update the Shutdown Delay from 5 seconds to 3 minutes.

Use power management software to specify a suitable delay.

Verify that no blockage of airflow to the front bezel and rear panel exists.

Contact an HP authorized service representative.

Power down the UPS. Contact an HP authorized service representative.

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Troubleshooting

Alarm Troubleshooting

Table 5-3 lists the possible alarms of the UPS. For each alarm listed in the table, an explanation of the cause is provided, as well as a recommended action to take to resolve the problem. For a detailed listing and location of each LED, refer to the section, “Front Panel Controls and LED Indicators,” in Chapter 2.

Table 5-3: Alarm Troubleshooting

Alarm or Condition Possible Cause Recommended Action

The Utility LED ( ) is not on, and the UPS does not start.

The wall outlet is faulty. Have a qualified electrician

The Utility LED ( ) is flashing, and power is not available at the UPS output receptacles.

The UPS does not provide the expected backup time.

The General Alarm LED ( ) is red, and a continuous audible alarm sounds.

The UPS internal temperature

The power cord is not connected.

The UPS is in Standby mode. Press the On button to supply

The batteries need charging or servicing.

The self-test has failed. Plug the UPS into a power

is too high.

Check the power cord connections.

test and repair the outlet.

power to the connected equipment.

Plug the UPS into a power outlet for 24 hours to charge the battery. After charging the battery, press and hold the Test/Alarm Reset button for 3 seconds, and check the On Battery LED (

If the Bad Battery/Low Battery LED ( ) is still on, the battery

may need to be replaced.

outlet for at least 3 hours to charge the battery. After charging the battery, press and hold the Test/Alarm Reset button for 3 seconds, and check the Bad Battery/Low

Battery LED (

If the Bad Battery/Low Battery LED (

HP authorized service representative.

The UPS switches to Bypass mode, allowing the UPS to cool. Turn off and unplug the UPS. Clear vents and remove any heat sources. Verify the airflow around the UPS is not restricted. Wait at least 5 minutes and restart the UPS. If the condition persists, contact an HP authorized service representative.

) is still on, contact an

continued

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Troubleshooting

Table 5-3: Alarm Troubleshooting continued

Alarm or Condition Possible Cause Recommended Action

The On Battery LED ( ) is

The UPS is on battery power. The UPS is powering the red, and there is an audible alarm every 5 seconds.

The On Battery LED ( ) is

The battery is running low. Prepare for a shutdown. Save flashing red, and there is an audible alarm every 5 seconds.

The On Battery ( ) and the Utility (

) LEDs are flashing red, and there is an audible alarm every 5 seconds.

The UPS is running on battery power because the input voltage is either too high or too low.

The utility line voltage and

frequency are out of specification.

The Bad Battery/Low Battery LED ( ) is flashing red, and

The battery may be fully discharged.

there is an audible alarm every 5 seconds.

The battery is not connected

properly.

The Site Wiring Fault LED (

) is flashing red, and there is an audible alarm every 5 seconds.

The Utility LED ( ) is flashing red, and there is an audible alarm every 5 seconds.

The ground wire connection does not exist or the line and neutral wires are reversed in the wall outlet.

Bypass is not available. Input voltage is not within ±12% of nominal or input frequency is not within ±3% of nominal.

connected equipment with battery power. Prepare your connected equipment for shutdown.

files and turn off connected equipment. The alarm cannot be silenced.

Allow the UPS to continue to operate until the condition is corrected or the battery is completely discharged.

If the condition persists, the input voltage may differ from the UPS nominal voltage.

Have a qualified electrician check the wiring.

Plug the UPS into a power outlet for 24 hours to charge the battery. After charging the battery, press and hold the Test/Alarm Reset button for 3 seconds and check the Bad

Battery/Low Battery LED (

If the Bad Battery/Low Battery LED ( ) is still on, the battery

may need to be replaced.

Check the battery connections. Call an HP authorized service representative if the problem continues.

Have a qualified electrician correct the wiring.

The UPS is receiving utility power that may be unstable or in brownout conditions. The UPS continues to supply power to the connected equipment. If conditions worsen, the UPS may switch to battery power.

continued

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Troubleshooting

Table 5-3: Alarm Troubleshooting continued

Alarm or Condition Possible Cause Recommended Action

The Utility LED ( ) is red. The UPS is in Bypass mode.

The Overload LED is red, and all load LEDs are green.

The General Alarm ( ), On Battery (

Battery/Low Battery ( ), Site Wiring Fault (

Utility ( ) LEDs are flashing red, and there is a continuous alarm tone.

Repairing the UPS

), Bad

), and

Check for one of the following The connected equipment is transferred to utility power. Battery mode is not available; however, the utility power continues to be passively filtered by the UPS.

Power requirements exceed UPS capacity (103% to 110% for 30 seconds) or the load is defective.

UPS fault condition. Save all files and turn off all

alarms: Over-temperature,

Overload, UPS Failure, or

Battery Service.

Turn off and disconnect the

UPS from the wall outlet.

Remove some of the

connected equipment from the

UPS. Wait at least 5 seconds

until all LEDs are off, and

restart the UPS. A larger

capacity UPS may be needed.

connected equipment. Turn off

and disconnect the UPS from

the wall outlet. Contact an HP

authorized service

representative. The alarm

cannot be silenced.

Repairs to the UPS must be carried out by HP or an HP authorized service representative. Other than battery replacement, there are no UPS user-serviceable parts.

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Regulatory Compliance Notices

Regulatory Compliance Identification Numbers

For the purpose of regulatory compliance certifications and identification, your product has been assigned a series number. The series number can be found on the product nameplate label, along with the required approval markings and information. When requesting certification information for this product, always refer to this series number. This series number should not be confused with the marketing name or model number of the product.

Federal Communications Commission Notice

Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules. These rules place computers and related peripheral devices into two classes, A and B, depending upon their intended installation. Class A devices are those that may reasonably be expected to be installed in a business or commercial environment. Class B devices are those that may reasonably be expected to be installed in a residential environment (that is, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user.

The rating label on the device shows which class (A or B) the equipment falls into. Class B devices have an FCC logo or FCC ID on the label. Class A devices do not have an FCC logo or FCC ID on the label. After the class of the device is determined, refer to the corresponding statement in the following sections.

Class A Equipment

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.

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Regulatory Compliance Notices

Class B Equipment

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is

connected.

• Consult dealer or experienced radio or television technician for help.

Declaration of Conformity for Products Marked with the FCC Logo— United States Only

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

For questions regarding your product, contact:

Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000

or call 1-800-652-6672

For questions regarding this FCC declaration, contact:

Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000

or call (281) 514-3333.

To identify this product, refer to the part, series, or model number found on the product.

For continuous quality improvement, calls may be recorded or monitored.

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Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations.

Regulatory Compliance Notices

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Regulatory Compliance Notices

Canadian Notice (Avis Canadien)

Class A Equipment

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Class B Equipment

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

European Union Notice

Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.

Compliance with these directives implies conformity to the following European Norms (in brackets are the equivalent international standards):

• EN50091-1 – UPS Product Safety Requirements

• EN50091-2 – UPS EMC Requirements

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Japanese Notice

China Taiwan Notice

Regulatory Compliance Notices

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Regulatory Compliance Notices

Battery Replacement Notice

The UPS is provided with a sealed lead-acid battery module. There is a danger of explosion and risk of personal injury if the batteries are incorrectly replaced or mistreated. Replacement is to be done by an HP authorized service provider using the spare designated for the product. For more information about battery replacement or proper disposal, contact your HP authorized reseller or HP authorized service provider.

WARNING: The UPS contains a sealed lead-acid battery module. There is a risk of burns if the battery module is not handled properly. To prevent personal injury:

• Do not attempt to recharge the battery.

• Do not expose to temperatures higher than 60°C (140°F).

• Do not disassemble, crush, puncture, or short external contacts, or dispose of in

fire or water.

Batteries, battery modules, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to your authorized HP Partners or their agents.

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Electrostatic Discharge

To prevent damaging to the product, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

To prevent electrostatic damage, observe the following precautions:

• Avoid hand contact by transporting and storing products in static-safe containers.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free

workstations.

• Place parts on a grounded surface before removing them from their containers.

• Avoid touching pins, leads, or circuitry.

• Always be properly grounded when touching a static-sensitive component or assembly.

Grounding Methods

There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts:

• Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ± 10 percent

resistance in the ground cords. To provide proper grounding, wear the strap snug against the skin.

• Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats.

• Use conductive field service tools.

• Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, have an HP authorized reseller install the part.

NOTE: For more information on static electricity, or assistance with product installation, contact your HP authorized reseller.

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This appendix provides the physical, input, and output specifications for the UPS. Topics also include battery descriptions, battery runtime estimates, and environmental requirements when operating the UPS.

Physical Specifications

Table C-1: Physical Specifications

Feature Metric U.S.

Dimensions Width 440.7 mm 17.5 in

Height 89 mm 3.5 in

Depth 622 mm 25 in

Weight 37 kg 82 lb

Specifications

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Specifications

Input Specifications

Table C-2: Input Specifications

UPS Model Utility

Voltage

Frequency

(Hz)

R3000 XR-NA 50/60 120 100, 110

R3000 XR-JPN 50/60 100 100, 110

R3000h XR-NA 50/60 200/2081 200, 220

R3000h XR-JPN 50/60 200/2081 200, 220

R3000e XR-INT 50/60 230 200/208, 220,

R3000i XR-EURO 50/60 230 200/208, 220,

R3000i XR-SCHUKO 50/60 230 200/208, 220,

R3000i XR-SA 50/60 230 200/208, 220,

The output voltage is 204 for this setting.

Default Settings Nominal

Voltage (VAC)

Available

Settings

Utility Voltage

(VAC)

120, 127

230, 240

200, 240

230, 240

Power Cord Supplied

Non-detachable power cord with NEMA L5-30 plug

Non-detachable power cord with NEMA L6-20 plug

Detachable power cord with country-specific plug

Non-detachable power cord with 16 A IEC-309 plug

Non-detachable power cord with 16 A CEE 7/7 SCHUKO plug

Non-detachable power cord with 16 A BS-546 plug

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Output Specifications

Table C-3: Output Specifications

Specifications

UPS Model Effective

R3000 XR-NA 2880 2700 1 2 x 5-15R

2 2 x 5-15R

3 2 x 5-15R

R3000 XR-JPN 2400 2250 1 2 x 5-15R

2 2 x 5-15R

3 2 x 5-15R

R3000h XR-NA and R3000h XR-JPN

2 3 x IEC-320, C13

3 3 x IEC-320, C13

R3000e XR-INT 3000 2700 1 3 x IEC-320, C13

2 3 x IEC-320, C19

3 3 x IEC-320, C13

R3000i XR-EURO; R3000i XR-SCHUKO; R3000i XR-SA

3000 2700 1 3 x IEC-320, C13

2 3 x IEC-320, C13

3 3 x IEC-320, C13

Nominal Power

Rating (W)

Load

Segment #

Output Receptacles

1 x L5-30R

1 x L6-20R

1 x IEC-320, C20

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Specifications

Table C-4: Output Specifications

Characteristics Configuration Setting

(VAC)

Voltage 100 100

Output tolerance Utility power

(normal range)

Battery power

Other features Online efficiency 94% nominal input voltage

Voltage wave shape Sine wave; 5% THD with typical PFC load

Surge suppression High-energy 6500 A peak

Noise filtering MOVs and line filter for normal and

110 110

120 120

127 127

200 200

208 208

230 230

240 240

Source of Power Regulation

-10% to +6% of nominal output voltage rating (within the guidelines of the Computer Business Equipment Manufacturers Association)

±5% of nominal output voltage rating

Feature Specification

common mode use

Available Nominal

Output Voltage (VAC)

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Battery Specifications

Table C-5: Battery Specifications

Feature Specification

Type Each model contains maintenance-free, sealed, valve regulated lead-acid

Voltage The battery module has a battery string voltage of 120 V.

Charging Complete charge takes no more than 24 hours.

Approximately 3 hours to 80 percent capacity at default nominal utility

Battery Runtime

Table C-6: Estimated Battery Runtime

Specifications

(VRLA) batteries with an eight-year minimum float service life at 25ºC (77ºF).

voltage and no load.

Load

(Percent)

20 40 120

50 12 45

80 6.5 30

100 5 20

Estimated Battery Runtime

(Minutes)

UPS with ERM Runtime

(Minutes)

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Specifications

Environmental Specifications

Table C-7: Environmental Specifications

Feature Specification

Operating temperature 10oC to 40oC (50oF to 104oF)

Non-operating temperature -25oC to 55oC (-13oF to 131oF)

Relative humidity 20% to 80%; non-condensing

Operating altitude Up to 2,000 m (6,600 ft) above sea level

Non-operating altitude 15,000 m (49,212 ft) above sea level

Audible noise Less than 45 dBA

Note: UPS will be de-rated above 2,000 m (6,600 ft).

UL-tested at 25oC (77oF)

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Index

alarms See audible alarms altitude specifications C-6 audible alarms

conditions causing an alarm 2-6 enabling and disabling for Site Wiring Fault

detection 3-2 silencing 2-7 troubleshooting 5-1

Auto-Bypass mode 2-3

Bad Battery/Low Battery LED 2-2 batteries

care and storage 4-6 charging 2-3, 4-1 determining when to replace 4-2 disposal methods 4-6 installing 4-5 obtaining 4-3 precautions 4-1 recycling or disposal A-6 removing 4-4 replacing 4-3 runtime specifications C-5 spare pack part number 4-3 specifications C-5 testing 4-5 warranty 4-7

battery bracket, removing 4-4 bezel, removing 3-1, 4-4 boot straps, using B-1 bracket, battery 4-4 buttons

defined 2-2 illustrated 2-1

cables

FCC compliance statement A-3

power 1-2 cautions, defined vi CE Marking A-4 charging batteries 2-3, 4-1 Comm Port See communications port communications port 1-2 computer, host 1-2 configuration parameters 3-2 configuration procedures 3-4 Configure button 2-2 Configure mode

defined 2-2

entering 3-1 Configure Mode On LED 2-2 configuring nominal voltage 3-2

data exchange 1-2 Declaration of Conformity A-2 diagnostics 2-5 dimensions C-1 disposal of batteries 4-6

electric shock symbol v electrostatic discharge See ESD entering

Configure mode 3-1

Operate mode 2-3

Standby mode 2-4 environmental specifications C-6 ESD (electrostatic discharge) B-1 exchanging data 1-2

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Index

FCC notices

Class A Equipment A-1 Class B Equipment A-2 classification label A-1 Declaration of Conformity A-2 device modifications A-3

features

front panel 1-3 power management software 1-10 rear panels 1-4 remote emergency power off (REPO) 1-11 UPS 1-1 warranty 1-12

Federal Communications Commission notices See

FCC notices front bezel, removing 3-1 front panel 1-3 front panel controls 2-1

General Alarm LED 2-1 grounding methods B-1 grounding straps B-1

hardware options 1-10 hazardous energy circuits symbol v heel straps, using B-1 help

additional sources vii HP authorized resellers, telephone numbers viii HP website vii related documents vii

technical support telephone numbers vii host computer 1-2 HP authorized reseller viii HP series number 1-2, A-1 HP website vii

input specifications C-2 installing

batteries 4-5

UPS 2-1

LEDs

illustrated 2-1

troubleshooting 5-1 load level LEDs 2-1 load protection warranty 1-12

managing UPSs 1-10 models, UPS 1-2 modes of operation 2-2

noise specifications C-6 nominal utility voltage

LEDs and configuring 3-2 parameters 3-2

obtaining new batteries 4-3 On button 2-2 Operate mode

defined 2-2

entering 2-3 options, hardware 1-10 output specifications C-3 overcurrent protection 1-2 Overload LED 2-1 overview

power management software 1-10

UPS 1-1

panels

front 1-3

rear 1-4 parameters, configuration 3-2 part numbers

hardware options 1-10

spare battery packs 4-3

UPS models 1-2 physical specifications C-1 port, communications 1-2 power cords 1-2 power management software 1-10 problems See troubleshooting products, handling, storing, and transporting B-1 protection, overcurrent 1-2

rear panels 1-4 regulatory compliance notices

cables A-3

Canadian A-4

Class A equipment A-1

Class B equipment A-2

Compaq series number A-1

device modifications A-3

European Union A-4

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Index

identification number A-1 Japanese A-5

China Taiwan A-5 related documents vii removing

batteries 4-4

battery bracket 4-4

front bezel 3-1, 4-4 repairing the UPS 5-6 replacing batteries 4-2, 4-3 REPO, overview 1-11

safety information v, 4-1 self-test 2-5 serial port See communications port series numbers A-1 shutting down the UPS 2-7 Site Wiring Fault detection, enabling audible

alarms 3-2 Site Wiring Fault Indicator 2-2 software See power management software specifications C-1 Standby button 2-2 Standby mode

defined 2-2 entering 2-4

static-safe containers for storing and transporting

products B-1 storing batteries 4-6 supported options 1-10 symbols

electric shock v in text vi weight v

symbols on equipment v

technical support vii telephone numbers viii temperature specifications C-6 Test/Alarm Reset button 2-2 testing batteries 4-5 text conventions vi tools, conductive field service type B-1 troubleshooting

after start 5-2 alarm 5-4 during start 5-1

Utility LED 2-2

voltage, configuring 3-3

warnings

defined vi warning on testing new batteries 4-5

warranties

$25,000 Computer Load Protection

Guarantee 1-12 applicability 1-12 limited warranty 1-12 pre-failure battery 4-7 three-year limited 1-12

website, HP vii weight C-1 wrist straps B-1 www.hp.com vii

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HP R3000 XR User guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Intended Audience

Important Safety Information

About This Guide

Symbols on Equipment

Rack Stability

Symbols in Text

Text Conventions

Related Documents

Getting Help

HP Technical Support

HP Website

HP Authorized Reseller

Reader’s Comments

UPS Features

Communications Port

Overcurrent Protection

HP UPS R3000 XR Models

Front Panel

Rear Panels

Power Management Software

UPS Hardware Options

Remote Emergency Power Off Port

Warranties

$25,000 Computer Load Protection Guarantee

Pre-Failure Battery Warranty

Front Panel Controls and LED Indicators

Modes of Operation

Charging the Batteries

Placing the UPS in Operate Mode

Returning to Standby Mode

Initiating a Self-Test

Audible Alarm

Silencing an Audible Alarm

Shutting Down the System

Placing the UPS in Configure Mode

Configuration Parameters

Changing Configuration Parameters

Precautions

Charging Batteries

Determining When to Replace Batteries

Obtaining New Batteries

Replacing Batteries

Preparing the UPS

Removing the Battery Module

Installing a New Battery Module

Testing the New Battery Module

Disposing of Used Batteries

Care and Storage of Batteries

Pre-Failure Battery Warranty

Problems During Startup

Problems After Startup

Alarm Troubleshooting

Repairing the UPS

Regulatory Compliance Identification Numbers

Federal Communications Commission Notice

Class A Equipment

Class B Equipment

Modifications

Cables

Canadian Notice (Avis Canadien)

Class A Equipment

Class B Equipment

European Union Notice

Japanese Notice

China Taiwan Notice

Battery Replacement Notice

Grounding Methods

Physical Specifications

Input Specifications

Output Specifications

Battery Specifications

Battery Runtime

Environmental Specifications

Index