HP R3000 XR User guide

HP Uninterruptible Power System
R3000 XR Models
User Guide
Part Number 192131-003
HP CONFIDENTIAL Codename: Bradley Part Number: 192131-003 Last Saved On: 8/26/02 11:34 AM
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
HP Uninterruptible Power System R3000 XR Models User Guide
August 2002 (Third Edition) Part Number 192131-003
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Contents

About This Guide
Intended Audience...................................................................................................................................... vii
Important Safety Information..................................................................................................................... vii
Symbols on Equipment .............................................................................................................................. vii
Rack Stability ............................................................................................................................................ viii
Symbols in Text......................................................................................................................................... viii
Text Conventions ...................................................................................................................................... viii
Related Documents.......................................................................................................................................ix
Getting Help .................................................................................................................................................ix
HP Technical Support............................................................................................................................ix
HP Website ............................................................................................................................................ix
HP Authorized Reseller ..........................................................................................................................x
Reader’s Comments ......................................................................................................................................x
Chapter 1
Overview
UPS Features ............................................................................................................................................. 1-1
Communications Port.......................................................................................................................... 1-2
Overcurrent Protection........................................................................................................................ 1-2
HP UPS R3000 XR Models ...................................................................................................................... 1-2
Front Panel.......................................................................................................................................... 1-3
Rear Panels ......................................................................................................................................... 1-4
Power Management Software.................................................................................................................. 1-10
UPS Hardware Options ........................................................................................................................... 1-10
Remote Emergency Power Off Port ........................................................................................................ 1-11
Warranties ............................................................................................................................................... 1-12
$25,000 Computer Load Protection Guarantee................................................................................. 1-12
Pre-Failure Battery Warranty............................................................................................................ 1-12
Chapter 2
Operation
Front Panel Controls and LED Indicators ................................................................................................. 2-1
Modes of Operation................................................................................................................................... 2-2
Charging the Batteries ............................................................................................................................... 2-3
Placing the UPS in Operate Mode............................................................................................................. 2-3
Returning to Standby Mode....................................................................................................................... 2-4
Initiating a Self-Test.................................................................................................................................. 2-5
Audible Alarm........................................................................................................................................... 2-6
Silencing an Audible Alarm................................................................................................................ 2-7
Shutting Down the System ........................................................................................................................ 2-7
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Contents
Chapter 3
Configuration
Placing the UPS in Configure Mode.......................................................................................................... 3-1
Configuration Parameters ..........................................................................................................................3-2
Changing Configuration Parameters ...................................................................................................3-4
Chapter 4
Battery Maintenance
Precautions.................................................................................................................................................4-1
Charging Batteries .....................................................................................................................................4-1
Determining When to Replace Batteries.................................................................................................... 4-2
Obtaining New Batteries............................................................................................................................4-3
Replacing Batteries ....................................................................................................................................4-3
Preparing the UPS ...............................................................................................................................4-3
Removing the Battery Module ............................................................................................................4-4
Installing a New Battery Module ........................................................................................................4-5
Testing the New Battery Module ........................................................................................................4-5
Disposing of Used Batteries.......................................................................................................................4-6
Care and Storage of Batteries ....................................................................................................................4-6
Pre-Failure Battery Warranty..................................................................................................................... 4-7
Chapter 5
Troubleshooting
Problems During Startup............................................................................................................................5-1
Problems After Startup ..............................................................................................................................5-2
Alarm Troubleshooting..............................................................................................................................5-4
Repairing the UPS......................................................................................................................................5-6
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers ......................................................................................A-1
Federal Communications Commission Notice .........................................................................................A-1
Class A Equipment............................................................................................................................. A-1
Class B Equipment .............................................................................................................................A-2
Declaration of Conformity for Products Marked with the FCC Logo— United States Only ............A-2
Modifications...................................................................................................................................... A-3
Cables .................................................................................................................................................A-3
Canadian Notice (Avis Canadien)............................................................................................................. A-4
Class A Equipment............................................................................................................................. A-4
Class B Equipment .............................................................................................................................A-4
European Union Notice.............................................................................................................................A-4
Japanese Notice......................................................................................................................................... A-5
China Taiwan Notice.................................................................................................................................A-5
Battery Replacement Notice ..................................................................................................................... A-6
Appendix B
Electrostatic Discharge
Grounding Methods .................................................................................................................................. B-1
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Appendix C
Specifications
Physical Specifications..............................................................................................................................C-1
Input Specifications...................................................................................................................................C-2
Output Specifications ................................................................................................................................C-3
Battery Specifications................................................................................................................................C-5
Battery Runtime ........................................................................................................................................C-5
Environmental Specifications....................................................................................................................C-6
Index
Contents
HP Uninterruptible Power System R3000 XR Models User Guide v
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This guide provides information for operation, configuration, battery maintenance, and troubleshooting for the UPS.

Intended Audience

This guide is intended for individuals requiring information about the use of UPSs. No installation or service procedure should be carried out by someone other than a technician with specific experience with high-voltage equipment.

Important Safety Information

Before installing this product, read the Important Safety Information document provided.

About This Guide

Symbols on Equipment

The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.
WARNING: This symbol, in conjunction with any of the following symbols, indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed. Consult your documentation for specific details.
This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.
WARNING: To prevent injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.
Weight in kg Weight in lb
WARNING: To prevent personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.
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About This Guide

Rack Stability

WARNING: To prevent personal injury or damage to the equipment, verify that:
The leveling feet are extended to the floor.
The full weight of the rack rests on the leveling feet.
The stabilizing feet are attached to the rack if it is a single-rack installation.
The racks are coupled together if it is a multiple-rack installation.
Only one component is extended at a time. A rack may become unstable if more

Symbols in Text

These symbols may be found in the text of this guide. They have the following meanings.
WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
than one component is extended for any reason.
IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Text Conventions

This document uses the following conventions:
Italic type is used for complete titles of published guides or variables. Variables include information that varies in system output, in command lines, and in command parameters in text.
Bold type is used for emphasis, for onscreen interface components (window titles, menu names and selections, button and icon names, and so on), and for keyboard keys.
Monospace typeface is used for command lines, code examples, screen displays, error messages, and user input.
Sans serif typeface is used for uniform resource locators (URLs).
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Related Documents

For additional information on the topics covered in this guide, refer to the following documents:
HP Uninterruptible Power System R3000 XR Models Installation Instructions
HP UPS R3000 XR Models Extended Runtime Module Installation Instructions
HP UPS XR Products Power Cord and Options Reference Guide
Industry Standard Terminology Glossary

Getting Help

If you have a problem and have exhausted the information in this guide, further information and other help is available in the following locations.

HP Technical Support

For telephone numbers of worldwide Technical Support Centers, go to www.hp.com.
About This Guide

HP Website

Have the following information available before you call:
Technical support registration number (if applicable)
Product serial number
Product model name and number
Applicable error messages
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
Power management software type and version
For information on this product as well as the latest drivers, firmware, and service packs, go
www.hp.com.
to
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About This Guide

HP Authorized Reseller

For the name of your nearest HP authorized reseller:
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
Elsewhere, see the HP website for locations and telephone numbers.

Reader’s Comments

To comment on this guide, send an email to ServerDocumentation@hp.com.
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This chapter contains a general overview of the UPS, including power management software, available hardware options, and warranties. Read this chapter to become familiar with the features of the UPS.

UPS Features

The following features make the UPS versatile and easy to use:
Industry-leading 2U design
Modular design for reduced downtime and ease of battery replacement
Communications port for data exchange with the host computer
Support for power management software
Support for hardware option cards
1
Overview
Support for extended runtime modules (ERMs)
Support for power distribution units (PDUs)
Support for Remote Emergency Power Off (REPO)
Power protection for loads up to 3000 VA/2700 W
Load segment control
HP Uninterruptible Power System R3000 XR Models User Guide 1-1
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Overview

Communications Port

The UPS includes a communications port for data exchange with the host computer.
CAUTION: Use only the specific cable supplied with the UPS to connect the communications port to the host computer.

Overcurrent Protection

Certain models feature overcurrent protection provided through resettable circuit protectors located on the UPS rear panel.

HP UPS R3000 XR Models

The UPS models include the following.
Table 1-1: UPS R3000 XR Models
UPS Model Part
Number
R3000 XR-NA 192186-001 EO3007 Domestic, low-voltage, rack-mountable
R3000 XR-JPN 192186-291 EO3007j Japanese, low-voltage, rack-mountable
R3000h XR-NA 192186-002 EO3007h Domestic, high-voltage, rack-mountable
R3000h XR-JPN 192186-292 EO3007h Japanese, high-voltage rack-mountable
R3000e XR-INT 192186-B31 EO3007i International, high-voltage,
R3000i XR-EURO 192186-B32 EO3007e International, high-voltage,
R3000i XR-SCHUKO 192186-B33 EO3007e International, high-voltage,
R3000i XR-SA 192186-AR1 EO3007e International, high-voltage,
Series
Number
Comments
UPS with non-detachable NEMA L5-30 plug
UPS with non-detachable NEMA L5-30 plug
UPS with non-detachable NEMA L6-20 plug
UPS with non-detachable NEMA L6-20 plug
rack-mountable UPS with detachable country-specific plug
rack-mountable UPS with non-detachable IEC-309 plug
rack-mountable UPS with non-detachable CEE 7/7 SCHUKO plug
rack-mountable UPS with non-detachable BS-546 plug
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Front Panel

Overview
The front panel of the UPS is shown in Figure 1-1.
1 2 3
Figure 1-1: Front panel configuration
1 Battery compartment
2 Control buttons
3 LED display
For detailed information on using the control buttons and LED indicators, refer to the section, “Front Panel Controls and LED Indicators,” in Chapter 2.
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Overview

Rear Panels

The rear panels of the UPS models are shown in Figure 1-2 through Figure 1-7.
2 3 4 5 6
1
10
8
Figure 1-2: Rear panel of R3000 XR-NA and R3000 XR-JPN
1 REPO port
2 ERM connector
3 Communications port/option slot
4 Load segment 1 (two NEMA 5-15 receptacles)
5 Load segment 2 (two NEMA 5-15 receptacles)
6 Load segment 3 (two NEMA 5-15 receptacles)
7 Load segment circuit protectors
8 PDU output (L5-30) receptacle (load segment 1)
9 Cord retention clip attachment locations
10 Ground bonding screw
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2 3 4 5 6
1
Overview
10
8
Figure 1-3: Rear panel of R3000h XR-NA and R3000h XR-JPN
1 REPO port
2 ERM connector
3 Communications port/option slot
4 Load segment 1 (three IEC-320-C13 receptacles)
5 Load segment 2 (three IEC-320-C13 receptacles)
6 Load segment 3 (three IEC-320-C13 receptacles)
7 PDU output (L6-20) receptacle (load segment 1)
8 Cord retention clip attachment locations
9 Ground bonding screw
10 Power cord with L6-20 plug
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Overview
2 3 4 5 6 7
1
9
81011
Figure 1-4: Rear panel of R3000e XR-INT
1 REPO port
2 ERM connector
3 Communications port/option slot
4 Load segment 1 (three IEC-320-C13 receptacles)
5 Load segment 2 (three IEC-320-C13 receptacles)
6 Load segment 3 (three IEC-320-C13 receptacles)
7 Load segment circuit protectors
8 PDU output (IEC-320-C20) receptacle (load segment 1)
9 Cord retention clip attachment locations
10 Input power receptacle (IEC-320-C19) for country-specific plug attachment
11 Ground bonding screw
WARNING: To prevent personal injury from electric shock, do not install this model where the total earth (ground) conductor leakage current for all connected devices exceeds 3.5 mA. If the total earth (ground) conductor leakage current exceeds 3.5 mA, use the UPS R3000i XR-EURO, R3000i XR-SCHUKO, or R3000i XR-SA model.
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2 3 4 5 6 7
1
Overview
9
Figure 1-5: Rear panel of R3000i XR-EURO
1 REPO port
2 ERM connector
3 Communications port/option slot
4 Load segment 1 (three IEC-320-C13 receptacles)
5 Load segment 2 (three IEC-320-C13 receptacles)
6 Load segment 3 (three IEC-320-C13 receptacles)
7 Load segment circuit protectors
8 PDU output (IEC-320-C20) receptacle (load segment 1)
9 Cord retention clip attachment locations
10 Ground bonding screw
11 Power cord with IEC-309 plug
811 10
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Overview
2 3 4 5 6 7
1
11
9
Figure 1-6: Rear panel of R3000i XR-SCHUKO
1 REPO port
2 ERM connector
3 Communications port/option slot
4 Load segment 1 (three IEC-320-C13 receptacles)
5 Load segment 2 (three IEC-320-C13 receptacles)
6 Load segment 3 (three IEC-320-C13 receptacles)
7 Load segment circuit protectors
8 PDU output (IEC-320-C20) receptacle (load segment 1)
9 Cord retention clip attachment locations
10 Ground bonding screw
11 Power cord with CEE 7/7 SCHUKO plug
810
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2 3 4 5 6 7
1
Overview
11
9
Figure 1-7: Rear panel of R3000i XR-SA
1 REPO port
2 ERM connector
3 Communications port/option slot
4 Load segment 1 (three IEC-320-C13 receptacles)
5 Load segment 2 (three IEC-320-C13 receptacles)
6 Load segment 3 (three IEC-320-C13 receptacles)
7 Load segment circuit protectors
8 PDU output (IEC-320-C20) receptacle (load segment 1)
9 Cord retention clip attachment locations
10 Ground bonding screw
11 Input power receptacle with BS-546 power cord
810
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Overview

Power Management Software

Power management software ensures maximum power reliability of computer systems through comprehensive control of UPSs. Specifically, power management software performs the following:
IMPORTANT: Not all UPSs are equipped to support the entire feature set listed.
Manages a graceful shutdown of attached equipment during utility power failures
Manages independent UPS load segments to provide separate power control of connected
equipment
Prioritizes the timing of equipment shutdowns, and reboots connected equipment by load segment
Shuts down and reboots any UPS and attached equipment based on a user-specified schedule
Delays restart by load segment after a power outage to sequence the startup of system components
Customizes alert generation with modifiable pop-up dialog boxes, command execution, and email and broadcast messages
Monitors the status of the UPS and performs UPS diagnostics
Displays a power log for analysis
For more information, refer to the power management CD provided with the UPS. For the most current information, refer to

UPS Hardware Options

Table 1-2 lists the available hardware options for this UPS.
Table 1-2: Hardware Options
Option Part Number
HP ERM 192188-B21
HP Six Port Card 192185-B21
HP SNMP/Serial Port Card 192189-B21
Note: For a list of supported PDUs, go to www.hp.com.
For more information on the supported hardware options, refer to the HP UPS XR Products Power Cord and Options Reference Guide included on the Power Products Documentation
CD and on
www.hp.com.
www.hp.com.
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