HP QZ219AV User Manual

Hardware Reference Guide

HP Compaq Pro 4300 Small Form Factor Business PC

Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Hardware Reference Guide

HP Compaq Pro 4300 Small Form Factor Business PC

First Edition (April 2012)

Document Part Number: 691794-001

About This Book

This guide provides basic information for upgrading this computer model.

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Product Features ............................................................................................................................................ 1

Standard Configuration Features ......................................................................................................... 1

Front Panel Components ..................................................................................................................... 2

Media Card Reader Components ......................................................................................................... 2

Rear Panel Components ...................................................................................................................... 4

Keyboard .............................................................................................................................................. 5

Using the Windows Logo Key .............................................................................................. 6

Serial Number Location ........................................................................................................................ 7

2 Hardware Upgrades ........................................................................................................................................ 8

Serviceability Features ......................................................................................................................... 8

Warnings and Cautions ........................................................................................................................ 8

Removing the Computer Access Panel ................................................................................................ 9

Replacing the Computer Access Panel .............................................................................................. 10

Removing the Front Bezel .................................................................................................................. 11

Removing Bezel Blanks ..................................................................................................................... 11

Replacing the Front Bezel .................................................................................................................. 13

Using the Small Form Factor Computer in a Tower Orientation ........................................................ 13

System Board Connections ................................................................................................................ 14

Installing Additional Memory .............................................................................................................. 16

DIMMs ............................................................................................................................... 16

DDR3-SDRAM DIMMs ...................................................................................................... 16

Populating DIMM Sockets ................................................................................................. 17

Installing DIMMs ................................................................................................................ 17

Removing or Installing an Expansion Card ........................................................................................ 20

Drive Positions ................................................................................................................................... 25

Installing and Removing Drives .......................................................................................................... 26

Removing an Internal 5.25-inch Drive ............................................................................... 28

Installing an Optical Drive into the 5.25-inch Drive Bay ..................................................... 30

Removing an Internal 3.5-inch Drive ................................................................................. 33

Installing a Drive into the 3.5-inch Internal Drive Bay ........................................................ 35

Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive ........................ 38

Appendix A Battery Replacement .................................................................................................................. 42

Appendix B External Security Devices .......................................................................................................... 45

Installing a Security Lock .................................................................................................................... 45

Cable Lock ......................................................................................................................... 45

Padlock .............................................................................................................................. 46

HP Business PC Security Lock .......................................................................................... 46

Front Bezel Security .......................................................................................................... 51

Appendix C Electrostatic Discharge .............................................................................................................. 53

Preventing Electrostatic Damage ....................................................................................................... 53

Grounding Methods ............................................................................................................................ 53

Appendix D Computer Operating Guidelines, Routine Care and Shipping Preparation .......................... 54

Computer Operating Guidelines and Routine Care ............................................................................ 54

Optical Drive Precautions ................................................................................................................... 55

Operation ........................................................................................................................... 55

Cleaning ............................................................................................................................. 55

Safety ................................................................................................................................. 55

Shipping Preparation .......................................................................................................................... 55

Index ................................................................................................................................................................... 56

1 Product Features

Standard Configuration Features

The HP Compaq Small Form Factor features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only).

NOTE: The Small Form Factor computer can also be used in a tower orientation. For more

information, see guide.

Figure 1-1 Small Form Factor Configuration

Using the Small Form Factor Computer in a Tower Orientation on page 13 in this

Standard Configuration Features 1

Front Panel Components

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

Figure 1-2 Front Panel Components

Table 1-1 Front Panel Components

1 5.25-inch Optical Drive 6 USB (Universal Serial Bus) Ports

2 Optical Drive Activity Light 7 Microphone Connector

3 Optical Drive Eject Button 8 3.5-inch Media Card Reader (optional)

4 Dual-State Power Button 9 Hard Drive Activity Light

5 Power On Light 10 Headphone Connector

NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with

the computer and it is displaying a diagnostic code.

Media Card Reader Components

The media card reader is an optional device available on some models only. Refer to the following illustration and table to identify the media card reader components.

Figure 1-3 Media Card Reader Components

Table 1-2 Media Card Reader Components

No. Slot Media

1 xD

2 Chapter 1 Product Features

xD-Picture Card (xD)

●

Table 1-2 Media Card Reader Components (continued)

No. Slot Media

2 MicroSD ● MicroSD (T-Flash) ● MicroSDHC

3 Media Card Reader

Activity Light

4 SD/MMC+/miniSD

5 USB ● USB (Universal Serial

6 CompactFlash I/II ● CompactFlash Card

7 MS PRO/MS PRO DUO ● Memory Stick (MS)

Secure Digital (SD)

●

Secure Digital High

●

Capacity (SDHC)

● MiniSD

Bus) Port

Type 1

MagicGate Memory

●

Stick (MG)

MagicGate Memory

●

Duo

MiniSDHC

●

MultiMediaCard

●

(MMC)

● Reduced Size

MultiMediaCard (RS MMC)

● CompactFlash Card

Type 2

● Memory Stick Select

Memory Stick Duo

●

(MS Duo)

Memory Stick PRO

●

(MS PRO)

MultiMediaCard 4.0

●

(MMC Plus)

Reduced Size

●

MultiMediaCard 4.0 (MMC Mobile)

MMC Micro (adapter

●

required)

● MicroDrive

● Memory Stick PRO

Duo (MS PRO Duo)

Memory Stick PRO-

●

HG Duo

● Memory Stick Micro

(M2) (adapter required)

Media Card Reader Components 3

Rear Panel Components

Figure 1-4 Rear Panel Components

Table 1-3 Rear Panel Components

1 RJ-45 Network Connector 6 DVI-D Connector

4 Power Cord Connector 9

NOTE: An optional second serial port and an optional parallel port are available from HP.

The monitor connectors on the system board are inactive when a graphics card is installed in the computer.

If a graphics card is installed into one of the system board slots, the connectors on the graphics card and the system board may be used at the same time. Some settings may need to be changed in Computer Setup to use both connectors.

VGA Monitor Connector 7 PS/2 Mouse Connector (green)

Serial Connector 8 PS/2 Keyboard Connector (purple)

Line-Out Connector for powered audio devices (green)

Universal Serial Bus (USB) 10 Line-In Audio Connector (blue)

4 Chapter 1 Product Features

Keyboard

Figure 1-5 Keyboard Components

Table 1-4 Keyboard Components

1 Function Keys Perform special functions depending on the software application being used.

2 Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down.

3 Status Lights Indicate the status of the computer and keyboard settings (Num Lock, Caps

Lock, and Scroll Lock).

4 Numeric Keys Work like a calculator keypad.

5 Arrow Keys Used to navigate through a document or Web site. These keys allow you to move

6 Ctrl Keys Used in combination with another key; their effect depends on the application

Application Key

Windows Logo Keys

9 Alt Keys Used in combination with another key; their effect depends on the application

Keys available in select geographic regions.

left, right, up, and down, using the keyboard instead of the mouse.

software you are using.

Used (like the right mouse button) to open pop-up menus in a Microsoft Office application. May perform other functions in other software applications.

Used to open the Start menu in Microsoft Windows. Used in combination with other keys to perform other functions.

software you are using.

Keyboard 5

Using the Windows Logo Key

Use the Windows Logo key in combination with other keys to perform certain functions available in the Windows operating system. Refer to

Table 1-5 Windows Logo Key Functions

The following Windows Logo Key functions are available in Microsoft Windows XP, Microsoft Windows Vista, and Microsoft Windows 7.

Windows Logo Key Displays or hides the Start menu

Windows Logo Key + d Displays the Desktop

Windows Logo Key + m Minimizes all open applications

Shift + Windows Logo Key + m Undoes Minimize All

Windows Logo Key + e Launches My Computer

Windows Logo Key + f Launches Find Document

Windows Logo Key + Ctrl + f Launches Find Computer

Windows Logo Key + F1 Launches Windows Help

Keyboard on page 5 to identify the Windows Logo key.

Windows Logo Key + l Locks the computer if you are connected to a network domain,

Windows Logo Key + r Launches the Run dialog box

Windows Logo Key + u Launches the Utility Manager

Windows Logo Key + Tab Windows XP - Cycles through the Taskbar buttons

In addition to the Windows Logo Key functions described above, the following functions are also available in Microsoft Windows Vista and Windows 7.

Ctrl + Windows Logo Key + Tab Use the arrow keys to cycle through programs on the Taskbar

Windows Logo Key + Spacebar Brings all gadgets to the front and select Windows Sidebar

Windows Logo Key + g Cycles through Sidebar gadgets

Windows Logo Key + t Cycles through programs on the taskbar

Windows Logo Key + u Launches Ease of Access Center

Windows Logo Key + any number key Launches the Quick Launch shortcut that is in the position that

or allows you to switch users if you are not connected to a network domain

Windows Vista and Windows 7 - Cycles through programs on the Taskbar using the Windows Flip 3-D

by using Windows Flip 3-D

corresponds to the number (for example, Windows Logo Key + 1 launches the first shortcut in the Quick Launch menu)

In addition to the Windows Logo Key functions described above, the following functions are also available in Microsoft Windows 7.

Windows Logo Key + Ctrl + b Switches to the program that displayed a message in the

Windows Logo Key + p Choose a presentation display mode

Windows Logo Key + up arrow Maximizes the window

Windows Logo Key + left arrow Snaps the window to the left side of the screen

6 Chapter 1 Product Features

notification area

Table 1-5 Windows Logo Key Functions (continued)

Windows Logo Key + right arrow Snaps the window to the right side of the screen

Windows Logo Key + down arrow Minimizes the window

Windows Logo Key + Shift + up arrow Stretches the window to the top and bottom of the screen

Windows Logo Key + Shift + left arrow or right

arrow

Windows Logo Key + + (on numpad) Zooms in

Windows Logo Key + - (on numpad) Zooms out

Serial Number Location

Each computer has a unique serial number and product ID number in the location shown below. Keep these numbers available for use when contacting customer service for assistance.

Figure 1-6 Serial Number and Product ID Location

Moves a window from one monitor to another

Serial Number Location 7

2 Hardware Upgrades

Serviceability Features

The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter.

Warnings and Cautions

Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.

WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:

Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

Do not plug telecommunications or telephone connectors into the network interface controller (NIC) receptacles.

Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.

To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at

WARNING! Energized and moving parts inside.

Disconnect power to the equipment before removing the enclosure.

Replace and secure the enclosure before re-energizing the equipment.

CAUTION: Static electricity can damage the electrical components of the computer or optional

equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. See Electrostatic Discharge on page 53 for more information.

When the computer is plugged into an AC power source, voltage is always applied to the system board. You must disconnect the power cord from the power source before opening the computer to prevent damage to internal components.

http://www.hp.com/ergo.

8 Chapter 2 Hardware Upgrades

Removing the Computer Access Panel

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board

as long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

5. If the computer is on a stand, remove the computer from the stand.

6. Loosen the captive thumbscrew (1), then lift the access panel off the computer (2).

Figure 2-1 Removing the Access Panel

Removing the Computer Access Panel 9

Replacing the Computer Access Panel

Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit (2) and tighten the captive thumbscrew (3).

Figure 2-2 Replacing the Access Panel

10 Chapter 2 Hardware Upgrades

Removing the Front Bezel

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board

as long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

5. Remove the access panel.

6. Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2).

Figure 2-3 Removing the Front Bezel

Removing Bezel Blanks

On some models, there are bezel blanks covering the 3.5-inch and 5.25-inch internal drive bays that need to be removed before installing a drive. To remove a bezel blank:

1. Remove the access panel and front bezel.

Removing the Front Bezel 11

2. To remove a bezel blank, push the two retaining tabs that hold the bezel blank in place towards

the outer right edge of the bezel (1) and slide the bezel blank back and to the right to remove it (2).

Figure 2-4 Removing a Bezel Blank

12 Chapter 2 Hardware Upgrades

Replacing the Front Bezel

Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then rotate the top side of the bezel onto the chassis (2) and snap it into place.

Figure 2-5 Replacing the Front Bezel

Using the Small Form Factor Computer in a Tower Orientation

The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be purchased from HP.

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board

as long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

Replacing the Front Bezel 13

+ 44 hidden pages