HP Q7270A, Q7271A, Q7272A, Q7273A, Q7274A User Manual

HP 1040/1050 Fax series

User Guide

Part number: Q7270-90102
First edition: 10/2004

© Copyright 2004 Hewlett-Packard Development
Company, L.P.

The information contained herein is subject to change
without notice. No part of the document may be
photocopied, reproduced, or translated to another
language without the prior written consent of Hewlett­Packard Company.

Notice

The only warranties for HP products and services are set
forth in the express warranty statements accompanying
such products and services. Nothing herein should be
construed as constituting and additional warranty. HP
shall not be liable for technical or editorial errors or
omissions contained herein.

The Hewlett-Packard Company shall not be liable for
incidental or consequential damages in connection with,
or arising out of the furnishing, performance, or use of
this document and program material which it describes.

Note: Regulatory information can be found in the
Specification section of this guide.

It is not lawful in many places to make copies of the
following items. When in doubt, check with a legal
representative first.

•Governmental paper or documents

- Passports

- Immigration papers

- Selective service papers

- Identification badges, cards or insignias

•Governmental stamps:

- Postage stamps

- Food stamps

•Checks or drafts drawn on Governmental agencies

•Paper currency, traveler’s checks, or money orders

•Certificates of deposit

•Copyrighted works

Safety information

WARNING! To prevent fire or shock hazard, do not
expose this product to rain or any type of moisture.

Always follow basic safety precautions when using this
product to reduce risk of injury from fire or electric
shock.

WARNING! Potential shock hazard

•Read and understand all instructions in the setup
poster.

•Telephone lines can develop hazardous voltages. To
avoid electrical shock, do not touch the contacts on the
end of the cord, or any of the sockets on the HP Fax.
Replace damaged cords immediately.

•Never install telephone wiring during a lightening
storm.

•Use only a grounded electrical outlet when connecting
the device to a power source. If you do not know
whether the outlet is grounded, check with a qualified
electrician.

•Observe all warnings and instructions marked on the
product.

•Unplug this product from wall outlets and telephone
jacks before cleaning.

•Do not install or use this product near water or when
you are wet.

•Install the product securely on a stable surface.

•Install the product in a protected location where no
one can step on or trip over the line cord, and where
the line cord will not be damaged.

•If the product does not operate normally, see the
Troubleshooting section of this user guide.

•No operator-serviceable parts inside. Refer servicing
to qualified service personnel.

•Use in a well ventilated area.

Contents i

1Quick start

Load paper 1
Load documents to fax or copy 2
Send a fax 2
Receive a fax 3

Make a copy 3
Make a telephone call 4

2 HP Fax basics

The HP Fax [phone]

Parts of the HP Fax 6

Control Panel of HP FAX 7
The menus 12
Overview of menu options 13

BASIC FAX menu 13

ADVANCED FAX menu 14

SET UP SOUND menu 15

TOOLS menu 15

SET UP TAM menu 15
Loudspeaker—HP 1040 Fax 16

Speakerphone—HP 1050 Fax 16
Navigate the menus 17

Ready mode 17

Menu buttons 17
Enter dates, times, text, and telephone numbers 18

Most text fields 18

Fax header telephone number 19
Speed dialing 21

Store a number in the phone book 21

Print the phone book 22

Dial from the phone book 22

One-touch dialing 22
Speed dialing 22
Phone book dialing 22

Paper types and sizes 23
Document types and sizes 23
Set document resolution and contrast for a single copy 24
Adjust volume 25

Ringer volume 25

Speaker volume 25
Automatic fax redial 26

Receiving via an extension telephone (HP 1040 Fax only) 26

Contents

ii Contents

3 Additional features

Set rings to answer 27
Use Caller ID 28

Turn Caller ID on 28
See who called with Caller ID 28
Print a list of Caller ID numbers 28

Block junk fax numbers 28

Add a junk fax number 28
Delete a number 29

Scan & Fax Mode 29
Image TCR 29
Distinctive ring (DRPD) 30

Step 1—Teach the HP Fax the ring pattern 30
Step 2—Set up distinctive ring (DRPD) answer mode 31

Answer/receive mode 31

HP1040 Fax 31
HP1050 Fax 32

4 Digital message center (HP 1050 Fax only)

Turn on the message center 35
Record your greeting 36

Play your greeting 36
Screen or monitor your calls 37

Announcement only 37
Play back messages 37

Play back new messages only 37
Play back all messages 37
Skip or repeat messages 37

Repeating a message or skipping backwards 37
Skipping a message 38

Erase messages 38

Erase selected messages 38
Erase all messages in memory 38

Remote Access 39

Remote Password 39
Access the message center 39
Toll Saver 40

Message paging 41

Set up message paging 41
Receive a message page 41

Record a conversation 41

5 Advanced faxing

Broadcasting 43
Delayed fax 44

Polling 45

Setting send polling 45
Polling another fax to receive 46

To cancel the scheduled job 46
Forward faxes 47

Contents

Contents iii

6 Feature reference

Set the date and time 49
Turn on and off sounds 49

Alarm sounds 49
Key sounds 50
Silent mode 50

Set the fax header information 50
Print reports 51

Automatic reports 51
Reports you can print 51

Reprinting faxes 52
Clearing memory 53
Loudspeaker—HP 1040 Fax 53
Speakerphone—HP 1050 Fax 53
Redial a number in memory 54

7 Care and maintenance

Print cartridge information 55
View ink level 55
Print the self test 56
Replace the print cartridge 56
Clear jammed documents and paper 58

Document jams during transmission 58

To clear document jam: 58

Paper jams during printing 58

If the paper is jammed in the printing area 58
If the paper is jammed in the paper feed area 59

Maintain the print cartridge 59

Clean the print cartridge nozzles 59
Wipe the print nozzles and contacts 59

Clean the nozzles 59

Clean the cartridge carrier contacts 60
Clean the document scanner area 61
Adjust the scanner 63
LCD error messages 63

Troubleshooting 66

Fax problems 66
Print quality problems 68
Digital Message Center problems 69
69

8 Specifications and regulatory information

Paper types and sizes 71
Document types and sizes 71

Acceptable documents 71

Print cartridge 72
Product specifications 72
A sample of ITU #1 test chart (reduced to 60.5%) 74
Environmental product stewardship program 75

Regulatory notices 76

iv Contents

Declaration of conformity 78
Use Hewlett-Packard support services 79

Hewlett-Packard LIMITED WARRANTY STATEMENT 80

1

QUICK STARTQUICK STARTQUICK STARTQUICK STARTQUICK STARTQUICK STARTQUICK START

QUICK START

Quick start

1 Quick start

This chapter gives you a quick introduction to the basic functions of your new fax
machine. Please refer to the later chapters for detailed instructions.

Load paper

You can load up to 50 sheets of plain paper in the input tray. Before loading the paper,
make sure the paper size is set correctly in the

BASIC FAX

menu. For more information,

see

Paper Size

on page 13.

The HP Fax is designed to work with a variety of plain papers (cotton bond 75–90 g/
m

2

(20–24 lb.)) in A4, Letter, and Legal sizes.

TIP: Some papers have a side that’s been conditioned for printing. The “print side” is

indicated on the paper’s packaging. Always load with the print side facing you.

1 The “arrow buttons” located under the

Menu button on the control panel are

designated by

!"in the instructions.

1

1 Slide the Paper Guide to Ltr

or A4 paper width. Be sure
not to bind the paper stack.

2 Pull the Paper Tray Cover

toward you to open it.

NOTE: You must open the Paper

Tray Cover to properly insert the
paper.

2

1

Quick start 2

Load documents to fax or copy

Load documents to fax or copy

You can load up to 10 pages in the document feeder. Load the documents face down
(printed side toward the machine).

Send a fax

1. Place the document to be sent (up to 10 pages) in the document feeder.

2. Dial the number by using one of these methods:

• Entering the number and pressing Start/Enter.

• Lifting the handset, entering the number, and pressing Start/Enter.

•Using the Loudspeaker or Speakerphone button to listen as you dial, then pressing
Start/Enter.

• Pressing and holding a One Touch button. For more information, see One-touch

dialing on page 24.

•Pressing the Speed Dial button, entering a speed dial code and pressing Start/
Enter. For more information, see Dial from the phone book on page 24.

NOTE: One touch and speed dial codes must have been previously programmed. For

more information, see Store a number in the phone book on page 23.

3 Fan, neatly stack, then insert

up to 50 sheets of paper with
the print side facing you.

4 Push the Paper Tray Cover

back into place.

4

3

Adjust guides to document width.

QUICK STARTQUICK STARTQUICK STARTQUICK STARTQUICK STARTQUICK STARTQUICK START

Quick start 3

Receive a fax

Receive a fax

How faxes are received depends on how the Answer Mode/Receive Mode is set. For
more information, see Set rings to answer on page 27.

FAX or TAM answer mode

The fax machine will answer the telephone, automatically detect fax tones, and receive a
fax.

TIP: If you answer the telephone and hear fax tones, press the Start/Enter button to

receive the fax.

AUTO answer mode

In AUTO mode the telephone rings for a certain number of rings (see Set rings to answer
on page 27), then switches to FAX receiving.

TEL answer mode

If the answer Mode is set to TEL, you must manually receive faxes.

1. Answer the telephone.

2. If you hear fax tones, press the Start/Enter button.

3. Once you hear fax tones from both machines (this may take several seconds), you

should hang up the telephone.

Make a copy

You can make multiple copies of a10 page document.

Single copy—default settings

1. Turn the page face down and insert it into the document feeder.

2. Press Copy twice.

Multiple copies or copies with options/settings

1. Turn the page face down and insert it into the document feeder.

2. Press Copy.

Number of Copies

then

01 [01-50]

will display.

TIP: The maximum number of copies depends on the model you purchased.

3. If you want more than one copy, use the phone pad to enter the number of copies.

4. Press Copy to start copying or press Start/Enter to go to the next option.

Zoom Rate

then

97%

will display.

Quick start 4

Make a telephone call

5. Press !"to select the reduction or enlargement percentage you want (50 –125).

TIP: The maximum enlargement percent depends on the model you purchased.

6. Press Copy to start copying or press Start/Enter to go to the next option.

Collate

then

Off

will display.

7. Press

!" to select

On

if you want the copies collated.

If Collate is

Off

, pressing either Copy or Start/Enter will start copying.

8. If Collate is

On

, press Copy to start copying or press Start/Enter to go to the next

option.

Print Order

then

Normal

will display.

9. Press

!" to select

Reverse

if you want the last page printed first.

Printing the copies in reverse order will cause the first page to be on top when the copy
is complete.

10.Pressing either Copy or Start/Enter will start copying.

Make a telephone call

Use one of the following methods:

• Pick up the handset and dial the number.

• Press and hold a One Touch number. This turns on the speaker. When you are

connected, pick up the handset (HP 1050 Fax does not have to pick up handset since
it has a speakerphone.) For more information, see One-touch dialing on page 24.

• Press the Speed Dial button, enter a speed dial code and press Start/Enter. This turns

on the speaker. When you are connected, pick up the handset (HP 1050 Fax does not
have to pick up handset as it has a speakerphone.) For more information, see Dial from

the phone book on page 24.

• HP 1050 Fax: Press the Speakerphone button and dial the number.

NOTE: One touch and speed dial codes must have already been entered before you can

use them. For more information, see Store a number in the phone book on page 23.

5 HP Fax basics

2 HP Fax basics

This chapter lists the basic features of your new HP Fax and introduces you to the
machine. For detailed instructions, refer to the later chapters.

The HP Fax features

The HP Fax offers the following features:

• 100 page fax memory

• 50 page paper tray

• 10 page document feeder

• Scan & Fax capability: Scan the entire document into memory before sending (see

page 29).

• 80 to 100 (depends on model) speed dialing locations (including10 One-Touch

speed dials) (see page 23).

• Distinctive Ring (DRPD) capability: Multiple numbers on the same phone line that are

differentiated by ring pattern (this feature only is available in certain areas) (see
page 30).

• Broadcasting: Send the same document to multiple destinations (see page 43).

• Fax forwarding: Forward documents to another fax machine (see page 47).

• Delayed fax: Send the document at a later time (see page 44).

• Send/Receive Polling: Retrieve a waiting fax or hold a fax to be picked up (see

page 45).

• Caller ID (see page 28).

• Last 10 number redial (see page 54).

• Junk fax blocking (with Caller ID) (see page 28).

• Reports to help you manage your work (see page 51).

The HP 1050 Fax only

The HP 1050 Fax also offers a Digital Message Center with these features:

• 30 minutes of incoming message memory

• 30 second greeting

• Message paging: Calls you when you have received a message.

• Remote access

• Toll saver

• Speakerphone

6 HP Fax basics

The HP Fax [phone]

The HP Fax [phone]

Parts of the HP Fax

Figure 2-1 Front view

Figure 2-2 Rear view

1 Document support
2 Paper tray
3 Paper tray cover
4 Document guide
5 Document feeder
6 Handset
7 Paper guide
8 Paper support

8

7

6

5

4

3

2

1

1 Power cord socket

1

HP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basics

HP Fax basics 7

The HP Fax [phone]

Figure 2-3 Bottom view

Control Panel of HP FAX

Figure 2-4 Control panel of HP 1040 Fax

1 Connect handset to the

HANDSET

port.

2 Connect telephone line

to the LINE port.

3 HP 1040 only: Connect

answering machine or
extension phone to the

EXT. port.

3

2

1

8 HP Fax basics

The HP Fax [phone]

Figure 2-5 Control panel of HP 1050 Fax

Figure 2-6 HP 1040 & HP 1050 Fax control panel—Left side

HP 1050 Fax

ABC DEF

JKLGHI MNO

TUVPQRS WXYZ

1 Scan & Fax Mode: When Scan & Fax mode is

turned on, the device scans all pages before
starting to send the fax. The button is lit when
Scan & Fax Mode is turned on.

2 Silent Mode: Will mute most sounds made by the

device. To do this automatically at certain hours,
See Adjust volume on page 28 for instructions on
using the menu. The button is lit when Silent Mode
is turned on.

3 Report/Help: Prints status reports or the Help file,

which will provide information on using your
HP Fax.

4 Access Cartridge: Moves the print cartridge to the

center so it can easily be replaced.

5 Resolution: Improves the clarity of a document that

you are faxing or copying.

HP 1050 Fax

2 3 54

1

HP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basics

HP Fax basics 9

The HP Fax [phone]

Figure 2-7 HP 1040 & HP 1050 Fax control panel—Middle

Figure 2-8 HP 1040 & HP 1050 Fax control panel—Right side upper

6 Space: [The 1 key]. Enters a space between words

when entering a name in a text field.

7 Display: Displays menu items and messages from

the HP Fax.

8 Key pad: Dials telephone and fax numbers and

enters letters and symbols in text fields. The phone
key pad is also used for one-touch dialing.

9 Symbols: [The 0 key]. Used to enter special

characters when entering a name in a text field.

10 Speed Dial: [The # key]. Stores and dials 80 or

100 (varies by model) telephone/fax numbers.

ABC DEF

JKLGHI MNO

TUVPQRS WXYZ

76

4

1098

11 Menu: Displays the options available for your HP

Fax.

12 Scroll/Volume:

• When you are entering numbers or text, moves the
cursor to the digit or character to be edited.

•When Menu has been pressed, displays the next
and previous menu options. Referred to as the arrow
keys in text and are designated by:

!".

• When no other button has been pressed, adjusts the
ringer volume.

• If the handset is off hook, adjusts the handset
volume.

• When Loudspeaker or Speakerphone has been
pressed, adjusts the speaker volume.

11
12

10 HP Fax basics

The HP Fax [phone]

Figure 2-9 HP 1040 & HP 1050 Fax control panel—Right side lower

Figure 2-10 HP 1040 Fax only control panel—Right middle

13 Copy:

• Press twice to copy a document with the default
copy settings.

• Press once then set options. Press Start/Enter
between options. Press Copy to copy the document.

14 Start/Enter:

• Starts a fax or printing a report.

• Accepts the selection shown in the display.

15 Cancel:

• In a Menu, stops an operation and returns to Ready
mode.

• When entering text or numbers:

- Press once to backspace delete numbers or letters

when editing.

- Hold down to delete entire field.

- Press again after holding down to return to Ready

mode.

14

13

15

16 Mute/Search:

• Mutes the telephone during a telephone call.

• Search for a number stored in memory.

17 Loudspeaker: Allows you to listen to the telephone

while dialing or accessing voice mail without
lifting the handset. Allows you to listen only. There
is no speakerphone capability.

18 Redial/Pause:

• Automatically redials the last number or allows you
to select one of the last 10 numbers to redial.

• Adds a pause while entering a speed dial number.

19 R or Flash: Switches between telephone functions;

for example, call waiting. Contact your local
telephone company for information. The name of

this button varies by country.

20 Ans. Mode/Contrast:

• When no document is loaded, pressing this button
changes the Answer Mode. See Answer/receive

mode on page 31.

• When a document is loaded, pressing this button
changes the contrast for faxing and copying.

18

17

16

19

20

HP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basics

HP Fax basics 11

The HP Fax [phone]

Figure 2-11 HP 1050 Fax only control panel—Right middle

Figure 2-12 HP 1050 Fax only control panel—Upper right

16 Mute/Search:

• Mutes the telephone during a telephone call.

• Search for a number stored in memory.

17 Speakerphone: The HP 1050 provides a fully

functional speaker phone.

18 Redial/Pause:

• Automatically redials the last number or allows you
to select one of the last 10 numbers to redial.

• Adds a pause while entering a speed dial number.

19 R or Flash: Switches between telephone functions;

for example, call waiting. Contact your local
telephone company for information. The name of

this button varies by country.

20 Rcv. Mode/Contrast:

• When no document is loaded, pressing this button
changes the Receive Mode. See Answer/receive

mode on page 31.

• When a document is loaded, pressing this button
changes the contrast for faxing and copying.

DEF

MNO

WXYZ

18

19

20

17 16

21 Greeting: Press and hold to record the greeting for

the Digital Messaging Center. Press again to stop
the recording.

22 Play/Rec: Use to play answering machine

messages or to record messages.

23 Erase:

• Press during a message to delete that message.

• Press and hold to delete all messages.

24 Answer: Turns the answering machine on and off.

Button is lit when the answering machine is on.

25 Microphone: This icon shows the location of the

microphone used for the Speakerphone and to
record the answering machine greeting.

242321 22

25

12 HP Fax basics

The menus

The menus

TOOLS

Clean Cartridge

Align Cartridge

View Ink Level

Adjust Scanner

Factory Default

Language

Dial Mode

Discard Size

Self Test

SET UP SOUND

Alarm Sound

Key Sound

Silent Mode

BASIC FAX

Rings to Answer

Caller ID

Set Junk Fax No.

Print Quality

Paper Size

Sending Confirm

Image TCR

Auto Reduction

Fax Log

Resolution

Contrast

SET DATE & TIME

Date Format

Date & Time

SET FAX HEADER

Fax Number

Fax Name

(HP 1050 Fax only)

SET UP TAM

Toll Saver

Call Monitor

ICM Record Time

Remote Password

Silence Action

Off Hook Action

Message Paging

ADVANCED FAX

Set Broadcasting

Set Delayed Fax

Set Fax Forward

Set Polling Send

Cancel Schedule

Man Fax Rcv Code*

ECM Mode

Distinctive Ring

*HP 1040 Fax only

MEMORY CLEAR

Faxes in Memory

Fax Header

Dial/Schedule

Fax Log

HP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basics

HP Fax basics 13

Overview of menu options

Overview of menu options

Your fax machine has settings that you can change. To find out how the options are
currently set, print the System Data report (see Print reports on page 51.)

To change these settings, see Navigate the menus on page 17.

The tables below shows the options for a menu in the left column and their setting
choices in the right column.

BASIC FAX menu

Option Settings

Rings To Answer You can select the number of rings before answering an incoming call. If you

are using your machine as both a telephone and a fax machine (AUTO or
TAM mode), we suggest you set the ring count to at least 4 (HP 1040) or 2
(HP 1050 with Toll Saver turned on) to give you time to answer.
The number of rings can be 2 to 7.

Caller ID You can see the number of the person calling you. Before using this feature,

Caller ID service must be installed on your telephone line by the telephone
company.
The settings are

On, On w/ Junk Fax

, and

Off

. For more information, see

Use Caller ID on page 28.

Set Junk Fax No. If you have Caller ID set to

On w/ Junk Fax,

you can block faxes from
particular numbers. You must have received a fax from that number to block it.
Even though you have added junk fax numbers, if you turned off the Caller ID
option above, the Junk Fax protection will be removed. The settings are

Add

and

Delete

.

Print Quality Allows you to set the print quality to

Normal or Draft.

Paper Size

A4, Letter

and

Legal

are the paper sizes you can use to receive faxes and

copy.

Sending Confirm A confirmation report shows whether the transmission was successful or not,

how many pages were sent, etc.

ON

: prints a confirmation report automatically each time you send a fax.

OFF

: never prints a confirmation report (You can print one manually using the

Report/Help button (see Print reports on page 51).

ERROR

: prints only when an error occurs.

Note that this report can include the Image TCR (see Image TCR on page 29).

Image TCR Image TCR prints a sending confirm page with a miniature image of the first

page of the fax.

Auto Reduction When receiving a document as long as or longer than the paper loaded, the

machine can reduce the data to fit your paper. If the fax machine cannot fit the
data into one page with the feature enabled, the data is divided and printed
in actual size on two or more sheets. The settings are

On

and

Off

.

14 HP Fax basics

Overview of menu options

ADVANCED FAX menu

Fax Log The Fax Log shows the specific information concerning transmission or

reception activities, the time and date of most recent 40 transmissions or
receptions.
The settings are

On

and

Off

.

Resolution Sets the default resolution when copying and faxing.

The settings are:

Standard, F

ine, and

Superfine

. For more information,

see Set document resolution and contrast for a single copy on page 26.

Contrast Sets the default contrast when copying and faxing.

The settings are:

Normal, Lighten, Photo,

and

Darken

. For more
information, see Set document resolution and contrast for a single copy on
page 26.

Option Settings

Option Settings

Set Broadcasting

Allows you to send a fax to several fax numbers at once.

Set Delayed Fax

Allows you to set up a fax to be sent at any time in the next 24 hours.

Set Fax Forward

Allows you to forward incoming faxes to another fax number.

Set Polling Send

Allows you to set a fax to be polled by another machine.

Cancel Schedule

Cancels all scheduled faxes.

Man Fax Rcv Code
(HP 1040 only)

The Manual Fax Receive Code allows you to start receiving a fax from an
extension phone. If you pick up the extension phone and hear a fax tone,
enter the code and the fax will start receiving. You cannot change the * *, just
the number between them. The code can be 0 to 9.

ECM Mode Error correction mode compensates for poor line quality and ensures accurate,

error- free transmission with any other ECM-equipped facsimile machine. If the
line quality is poor, transmission time may be increased when ECM is
enabled.
The settings are

On

and

Off

.

Distinctive Ring Distinctive ring (DRPD—distinctive ring pattern detection) is a service provided

by some telephone companies that assigns two phone numbers to one phone
line, each of which makes your phone ring differently. If you subscribe to this
service, you can program your machine to learn one phone number and
distinctive ring for incoming faxes. For more information, see Distinctive ring

(DRPD) on page 30.

HP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basics

HP Fax basics 15

Overview of menu options

SET UP SOUND menu

TOOLS menu

SET UP TAM menu

Option Settings

Silent Mode You can turn off sounds the machine makes either manually or on a daily

schedule (for example, to turn off the sounds after work hours and overnight).

Manual:

To turn off and on the sounds, use the Silent Mode button on the

control panel.

Daily:

Enter a start and end time. Use the 1 and 2 keys to switch between

AM and PM.

Option Settings

Clean Cartridge Cleans the print cartridge to improve print quality.

Align Cartridge Aligns the print cartridge to improve print quality.

View Ink Level Allows you to see the estimated level of ink remaining in the cartridge.

Adjust Scanner Use only if you have dropped the fax machine.

Factory Default Returns all settings to factory defaults.

Language There are three languages you can use for display and reports: English,

Spanish, and French.

Dial Mode Set the dialing mode to the type of the exchange to which you are connected:

Tone

or

Pulse

.

Discard Size If you turn the Automatic Reduction option off, you can set the fax machine to

discard any excess image at the bottom of the page when receiving a
document as long as or longer than the paper loaded in your machine. If the
incoming fax is out of the margin you have set, it will be printed on two sheets
of paper.
The Discard Size can be 00 to 30 mm.

Self Test Prints a self test to allow you to troubleshoot problems.

Option Settings

Toll Saver Adds 2 rings to the rings to answer setting unless a message has been

received.

Call Monitor Allows you to screen calls.

ICM Record Time Adjusts the amount of time a caller has to record a message.

16 HP Fax basics

Loudspeaker—HP 1040 Fax

Loudspeaker—HP 1040 Fax

You do not need to pick up the handset to make a phone call. When dialing, just press
the Loudspeaker button and enter the numbers. When your party answers, pick up the
handset to talk to them. This feature is especially useful for checking voicemail messages.

NOTE: Your HP 1040 Fax does not have speakerphone capabilities. The loudspeaker

enables you to hear calls but you must speak using the handset.

TIP: If you want to share the conversation with somebody beside you, pick up the

handset and press Loudspeaker. The line is still connected and everybody can listen to
the conversation.

While you are using Loudspeaker, do not place the handset beside the speaker, as this
may result in howling.

Speakerphone—HP 1050 Fax

The HP 1050 Fax has full speakerphone capabilities. You never have to lift the handset
if you do not want to. Press Speakerphone to make and receive calls as well as listening
to your answering machine messages.

While you are using the Speakerphone, do not place the handset beside the speaker,
as this may result in howling.

Remote Password Sets the password for retrieving your messages from another phone.

Silence Action Tells the machine what to do when it detects silence after answering. The

settings are:

Disconnect, Receive Fax

, and

Record Silence

.

Off-Hook Action Tells the machine what to do when the incoming call leaves the phone off the

hook. The settings are:

Disonnect

and

Record Off-Hook

Message Paging The device will call you and give you a message when you have a new voice

message. You can then use your remote password to retrieve it.

Option Settings

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HP Fax basics 17

Navigate the menus

Navigate the menus

Ready mode

Whenever the HP Fax is ready for faxing and copying (called Ready mode), it will display the
date, time, and answer mode. For example,

OCT-05 02:23PM FX

Menu buttons

Use the Menu buttons to navigate the menu items.

Example To change the default Resolution setting to Fine, you would take the following
steps.

1. Press the Menu button repeatedly until

BASIC FAX

displays.

2. Press Start/Enter.

Rings to Answer

will display.

3. Use the

!" to scroll until

Resolution

displays.

4. Press Start/Enter.

Standard

will display.

5. Use the

!" to scroll until

Fine

displays.

6. Press Start/Enter.

7. Press Cancel to return to Ready mode.

1 Press the Menu button to access the menu system.

2 Use the

!" buttons to scroll through the options

on a particular level.

3 Press Start/Enter to select a particular menu

option.

4 Press Cancel to return to Ready mode.

4

3

2

1

18 HP Fax basics

Enter dates, times, text, and telephone numbers

Enter dates, times, text, and telephone numbers

Use these buttons when menu items ask you to enter dates, time or text.

• If the date format seems unfamiliar, check that you selected the correct one for your

country when setting up your HP Fax (see Set the date and time on page 49).

• Some items on the display will show up with the blinking cursor under the item to

change. Simply press the key for the new character or number or use the

!"to

move to the one you want to change.

• To enter a pause in a telephone number, press Redial/Pause. A

P

will appear in the

display. Press the button multiple times for a longer pause.

• When entering text, press the phone pad button repeatedly to scroll through the

characters. Use the following table for reference.

Most text fields

The letters and numbers scroll as shown next to each button for text fields such as the
phone book. Press the 2 to display an

A

and wait briefly for the cursor to advance

before pressing 3 to select

D

. If you want a B, press 2 twice in rapid succession.

Table 2-1 Keys to enter text and numbers

Key Produces

1 “space 1”

2 A B C 2

3 D E F 3

4 G H I 4

5 J K L 5

6 M N O 6

7 P Q R S 7

8 T U V 8

9 W X Y Z 9

0 + - , . ‘ / * # & ( ) 0

* nothing if text field, use the 0 key

to enter *

# nothing if text field, use the 0 key

to enter #

HP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basicsHP Fax basics

HP Fax basics 19

Enter dates, times, text, and telephone numbers

For example, to enter ‘Jacque & Baja, Inc.’ follow these steps.

Fax header telephone number

For most telephone numbers you can only enter the numbers (for example,

1234567890). For the fax header that prints on all your faxes (see Set the fax header

information on page 50), you can enter some punctuation in the number.

To punctuate the telephone number in the fax header, use these keys.

For example, to enter ‘[phone]’ follow these steps.

Press Result

!, ", """, ##, $$, %%

‘JACQUE’

will display.

&

Enters a space.

'''''''''

‘&’

will display.

&

Enters a space.

"", ", !, "

‘BAJA’

will display.

'''

‘,’

will display.

(((, )), """

‘INC’

will display

''''

‘.’

will display.

Table 2-2 Keys to punctuate the fax header telephone number

Key Produces

1 “space” 1

* ( )

# –

Press Result

*

‘(‘

will display.

&&, ", %

‘123’

will display.

**

‘)’

will display.

&

Enters a space.

20 HP Fax basics

Enter dates, times, text, and telephone numbers

(, !, )

‘456’

will display.

#

‘- ‘

will display.

‘

#, $, *, '

‘7890’

will display

Press Result

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HP Fax basics 21

Speed dialing

Speed dialing

Your HP Fax has a built-in phone book that allows you to enter up to 80 or 100 (varies
by model) names and numbers for faxing or telephone use. Once entered, you can dial
the number by any of these methods.

• One-Touch (first 10 numbers)

• Speed dial code

• Searching the phone book

All numbers must be stored in the phone book before use.

Store a number in the phone book

Once in the phone book these numbers can be dialed using one touch buttons, speed
dial codes, or by searching the phone book.

1. Hold the Speed Dial button for about two seconds.

The display shows

Speed [00-80]>##

.

NOTE: The number of available speed dial codes varies by model.

2. Enter a two-digit number and press Start/Enter.

Numbers from 00 to 09 will be used for One-Touch dialing, and the numbers

10

and

up will be used for Speed dialing.

3. Enter the telephone/fax number you want to store (up to 40 digits) and press Start/

Enter.

• If you want a pause between numbers (for example, when entering an access

code where you need to wait for a second dial tone), press Redial/Pause. A

P

appears in the display. For a longer pause, simply press Redial/Pause again.

• If you make a mistake while entering a number, use

!" to move the cursor

under the digit, then enter the correct digit.

• Cancel will backspace delete in the field.

•Holding down Cancel will clear the whole field.

4. Enter the name (up to 20 characters) and press Start/Enter.

If you do not want a name, just skip this step by pressing Start/Enter.

TIP: If you have subscribed to a Caller ID service, we recommend that you enter a

name.

5. Press Cancel to exit.

22 HP Fax basics

Speed dialing

Print the phone book

1. Press Report/Help.

2. Press

!" until

Phonebook

displays and press Start/Enter.

Dial from the phone book

Dialing works the same for both faxes and telephone calls. If a document is loaded, the
HP Fax sends the fax.

One-touch dialing

! Press and hold the number (0 through 9) on the phone pad.

You can refer to the number assigned to each code by printing the phone book. See

Print the phone book on page 22.

TIP: You can also dial these numbers using the speed dial code as described below.

Speed dialing

1. Press Speed Dial.

2. Enter a two-digit speed dial code.

You can refer to the number assigned to each code by printing the phone book. See

Print the phone book on page 22.

3. Press Start/Enter.

Phone book dialing

You can search the entire phone book to find the number you want to dial.

Search sequentially through the phone book

1. Press Mute/Search.

2. Press

!" to move upward or downward through the directory until you find the

number you want.

3. When the number you want appears in the display, press Start/Enter to dial.

Search for a particular first letter

1. Press Mute/Search.

2. Press the phone pad button labelled with the letter you want to find.

• For example, if you want to find the name ‘NEW YORK’, press the 6 button,
which is labelled with ‘MNO’.

• The machine finds the closest entry.

• If the machine cannot find a name that begins with the given letter, the machine
shows the message

Not Found

.

3. When the name and number you want appears in the display, press Start/Enter.

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HP Fax basics 23

Paper types and sizes

Paper types and sizes

The HP Fax is designed to work optimally with plain paper (cotton bond: 20 lb., 75 g/
m

2

) in the following sizes: A4, Letter, and Legal.

TIP: Some papers have a side that’s been conditioned for printing. The print side is

usually indicated on the paper’s packaging. Always load with the print side facing you.

You can load up to 50 sheets of paper in the paper tray. Satisfactory print and receive
quality can be obtained with many types of plain paper. Since the quality of plain
paper varies widely, test the print quality before buying large quantities of paper. Your
machine uses a variety of papers including:

• Copier paper

• Bond paper

• Dual-purpose paper

Because all paper varies in physical characteristics, you can receive mixed results from
different packages of paper even though the packages contain the same type of paper.
If you encounter undesirable results, try the other side of the paper, a different type, or
another package of the same kind of paper.

Do not use the following types of paper with your machine:

• Continuous form feed paper

• Synthetic paper (Tyvek

®

, etc.)

• Thermal paper

• Multi-sheet forms and documents

• Chemically treated paper (pressure-sensitive paper, carbon-coated paper, etc.)

• Coated (glossy, photo, etc.)

• Papers with raised, embossed lettering

Document types and sizes

Acceptable document size depends on whether you are faxing a single sheet or multiple
pages.

• The minimum document size is 148 mm (5.8 in.) wide by 128 mm (5 in.) long.

• The maximum size is 216 mm (8.5 in.) wide by 356 mm (14 in.) long.

Follow these tips to ensure worry-free faxing.

• Be sure that your document is dry and free of staples, paper clips, and other foreign

objects.

• For more information on what kind of paper you can use for documents, see
Acceptable documents on page 71.

24 HP Fax basics

Set document resolution and contrast for a single copy

• If you are sending more than one sheet, make sure the bottom sheet enters first. Insert

the sheets with a slight push to ensure smooth feeding.

• For multiple sheets, all pages of the document must be the same size and paper type.

• If you are loading pages that are unusually thick or thin, feed one sheet at a time. If

the document does not feed correctly, open the control panel, remove the document,
and try loading it again.

DO NOT try to send documents that are:

• wet

• covered with wet ink or paste

• wrinkled, curled, or folded

• too thin (less than 0.07 mm (0.18 in.) thick—onionskin, airmail paper, etc.)

• too thick (more than 0.15 mm (0.38 in.) thick—index cards, file folders)

• chemically processed (pressure-sensitive paper, carbon-coated paper, etc.)

• coated (glossy, etc.)

• too small or short (such as a label, voucher, etc.)

• made of cloth or metal

To send these documents, use an office copier to make a photocopy first, and then send
the copy.

Set document resolution and contrast for a single copy

Document resolution and contrast are set in the same manner for both faxes and copies.
For most faxes and copies, default settings will work well.

If you need to send/copy a document with unusual contrast characteristics, including
photographs, you can adjust the resolution and contrast for that document using the
control panel buttons.

TIP: You can also change the default settings for all documents using the menu. See
BASIC FAX menu on page 13.

We recommend you use documents printed using a high quality printer, felt tip pen,
black ink, or typewriter. The paper should be white or very light, and of normal weight,
not cardboard or onionskin.

Blue lines on a ruled pad don’t fax well. For more information on the types of paper you
can use for documents, see Document types and sizes on page 23.

NOTE: You must set the resolution and contrast before dialing the number.

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HP Fax basics 25

Adjust volume

1. Turn the page face down and insert it into the document feeder. For more

information, see Load documents to fax or copy on page 2.

2. Press Resolution repeatedly to select the option you want.

•

STANDARD

works well for printed or typewritten originals with normal-sized

characters.

•

FINE

is good for documents containing a lot of detail.

•

SUPER FINE

works well for documents containing extremely fine detail; for

example, a map or engineering drawing.

SUPER FINE

only works if the remote

machine also has the

SUPER FINE

feature.

TIP: SUPER FINE mode is not used when sending documents scanned into memory

(i.e., Broadcasting and Delayed Fax). If you are sending document using one of these
methods, SUPER FINE will be changed back to FINE even though you selected SUPER
FINE.

If the Scan & Fax Mode light is on and SUPER FINE is chosen, the fax will be sent as if
the light were off.

3. Press Ans.Mode/Contrast or Rcv.Mode/Contrast repeatedly to select the option you

want.

•

NORMAL

works well for normal handwritten, typed, or printed documents.

•

LIGHTEN

works with very dark print.

•

DARKEN

works with light print or faint pencil markings.

•

PHOTO

is used when faxing photographs or other documents containing color or

gray shades. When Photo is chosen, the resolution is automatically set to

FINE

.

4. Dial the number and press Start/Enter or press Copy.

When sending/copying is finished, resolution/contrast automatically returns to default.

Adjust volume

You can adjust the volume level for both the ringer and the speaker.

Ringer volume

! Press !" when the fax is in Ready mode to adjust the volume of the ringer.

• Whenever you press the button, it will increase or decrease the volume.

•The volume

0

indicates that the machine will not ring when a call is received.

Speaker volume

1. Press Loudspeaker (HP 1040) or Speakerphone (HP 1050).

2. Then press

!" to adjust the volume of the speaker.

26 HP Fax basics

Automatic fax redial

Automatic fax redial

When you send a fax, if the number you have dialed is busy or there is no answer, the
machine will attempt to redial the number every three minutes up to two times.

Before redialing, the display shows

To redial now, press

Start/Enter

.

If you want to redial the number immediately, press Start/Enter.

Or, press Cancel to stop redialing and the machine returns to Ready mode.

Receiving via an extension telephone (HP 1040 Fax only)

If you have an extension phone on the same line as your HP Fax you can remotely start
receiving a fax.

1. Answer the call on the extension phone.

2. Press

*9*

(manual fax receive code) in sequence when you hear a fax tone.

• Your fax machine detects the code and starts to receive the document.

• The code is preset at the factory. You cannot change the asterisks but you can
select any number between 0 and 9. For more information, see ADVANCED FAX

menu on page 14.

3. Hang up the phone when your fax machine starts to receive.

Additional

features

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Additional features 27

Set rings to answer

3 Additional features

This chapter contains information on additional features you may want to set or change
for your HP Fax.

• Rings to answer: Sets the number of rings before the HP Fax answers the phone.

• Caller ID: If you subscribe to Caller ID through your local phone company, you can

use it with your HP Fax.

• Block Junk Faxes: In conjunction with Caller ID, you can block certain numbers from

sending you a fax.

• Scan & Fax Mode:

• Image TCR

• Distinctive Ring

• Answer/Receive mode: Determines how the HP Fax responds to incoming calls.

Set rings to answer

You can select the number of rings that will occur before the fax answers an incoming
call. If you are using your machine as both a telephone and a fax machine, we suggest
you set the ring count to at least 4 to give you time to answer.

TIP: HP 1050 Fax: The Toll Saver function for the Digital Message Center interacts with

Rings to Answer. See Toll Saver on page 40. If you have the HP 1050 Fax and have Toll
Saver turned on, set the RIngs to Answer to 2.

1. Press Menu repeatedly until

BASIC FAX

displays and press Start/Enter.

Rings to Answer

will display.

2. Press Start/Enter.

3. Enter the number of rings you want (2–7) and press Start/Enter.

The HP Fax rings the set number of times and then answers. It then produces a
different sounding ring to alert you to which type of call is incoming.

• The additional ring may occur once for a fax call

1 The “arrow buttons” located under the

Menu button on the control panel are

designated by

!"in the instructions.

1

Additional features 28

Use Caller ID

• The additional ring occurs 5 times for a voice call. After the 5 additional rings, the
answering machine will answer.

Use Caller ID

Many countries have the Caller ID system that enables the receiver to view the numbers or
names of callers. Once you have subscribed to Caller ID services through your local phone
company, your machine can display caller information.

Turn Caller ID on

1. Press Menu repeatedly until

BASIC FAX

displays and press Start/Enter.

2. Use the

!" to scroll to

Caller ID

and press Start/Enter.

3. Use the

!" to scroll to the desired option and press Start/Enter.

•

On

: Activates the Caller ID feature.

•

On w/ Junk Fax: Activates Caller ID and ignores any fax registered as a junk fax

(see Block junk fax numbers on page 28).

•

Off: Deactivates the Caller ID feature.

See who called with Caller ID

This function allows you to see who has called. You cannot dial these numbers.

1. Hold Redial/Pause for about two seconds.

2. Press

!" until

Caller ID

displays and press Start/Enter.

3. Scroll through the numbers by pressing

!".

Print a list of Caller ID numbers

1. Press Report/Help.

2. Press

!" until

Caller ID

displays and press Start/Enter.

Block junk fax numbers

If you subscribe to Caller ID through your local phone company, you can block future faxes
from numbers on the Caller ID List. Before using this feature, you must set the Caller ID
option to

On w/ Junk Fax

(see Use Caller ID on page 28.)

Add a junk fax number

1. Press Menu repeatedly until

BASIC FAX

appears and press Start/Enter.

2. Press

!" until

Set Junk Fax No.

displays and press Start/Enter.

3. Press

!" until

Add

displays and press Start/Enter.

The machine shows the first Caller ID number.

4. Press

!" to find the Caller ID number you want to register as a junk fax and press

Start/Enter.

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Additional features 29

Scan & Fax Mode

You can enter up to 20 numbers. Numbers which have already been entered as a junk
number are marked by

*

at the end of the display.

Delete a number

1. Press Menu repeatedly until

BASIC FAX

appears and press Start/Enter.

2. Press

!" until

Set Junk Fax No.

displays and press Start/Enter.

3. Press

!" until

Delete

displays and press Start/Enter.

The machine shows the first junk number.

4. Press

!" to scroll to the junk fax number you want to delete and press Start/Enter.

Scan & Fax Mode

Scan & Fax Mode causes the HP Fax to scan all the pages of the fax into memory before
starting to send. This is useful for situations where the fax you are calling might be busy
and need to be redialed. Several options automatically use Scan & Fax Mode; for
example, Delayed Fax. You can also turn Scan & Fax Mode on for all tasks.

! Press the Scan & Fax button.

Scan & Fax Mode is on when the button is lit.

Image TCR

Image TCR (transmission confirmation report) is a valuable tool for keeping records of
faxes you send. It prints a Sending Confirm page with a miniaturized image of the first
page of the fax on it. See the following example.

Additional features 30

Distinctive ring (DRPD)

To use image TCR, the Scan & Fax Mode light must be on (press the button if necessary)
and you must set these Menu options to On: Image TCR and Sending Confirm. See Scan &

Fax Mode on page 29. Follow these instructions to set the menu options:

1. Press the Menu button repeatedly until

BASIC FAX

displays and press Start/Enter.

2. Use the

!" buttons to scroll to

Sending Confirm

and press Start/Enter.

3. Use the

!" buttons to select

On

and press Start/Enter.

4. Use the

!" buttons to scroll to

Image TCR

and press Start/Enter.

5. Use the

!" buttons to select

On

and press Start/Enter.

6. Press Cancel to return to Ready mode.

TIP: Image TCR is unavailable if the resolution is set to Super Fine.

Distinctive ring (DRPD)

Distinctive ring or distinctive ring pattern detection (DRPD) is a service offered by some
telephone companies. When you subscribe to this service through your local phone
company, you have different ring patterns; such as double ring and triple ring, that allow
you to have different telephone numbers on one physical line. Your HP Fax works with
distinctive ring service.

Use Distinctive Ring to set your HP Fax to answer one of your phone numbers as a fax only
line. The phone number (ring pattern) that you teach the HP Fax will be answered as if the
machine is in FAX mode. All other numbers on the same line will be answered if they are
in AUTO mode (HP 1040 Fax) or TAM mode (HP 1050 Fax).

NOTE: HP 1050 Fax: If you use Distinctive Ring to establish one of your numbers as a fax

only line you must turn the Answering Machine on or the HP Fax will not answer the phone
on the other numbers. If you do not want to use the answering machine, do not set up
distinctive ring with your HP Fax.

If you have this service follow both of these instructions in this order to set it up and use it.

Step 1—Teach the HP Fax the ring pattern

The HP Fax will learn the ring pattern when you call it from another telephone or fax
machine.

1. Be ready to call the fax machine.

2. Press Menu repeatedly until

ADVANCED FAX

displays and press Start/Enter.

3. Use

!" to scroll through the options until

Distinctive Ring

displays and press

Start/Enter.

Call this fax from another fax machine... Waiting Ring...

will display.

4. Call the HP Fax.

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Additional features 31

Answer/receive mode

DRPD OK

will display when the pattern has been learned and the HP Fax will return

to Ready mode.

Step 2—Set up distinctive ring (DRPD) answer mode

Once you have activated distinctive ring, it becomes one of the answering modes you
can select by pressing the Ans.Mode/Contrast or Rcv.Mode/Contrast button.

! Press Ans.Mode/Contrast or Rcv.Mode/Contrast repeatedly until

DRPD Mode

appears in the display.

• In Ready mode,

DR

appears in the right hand corner of the display.

• Now, the HP Fax will manage calls and faxes as if it were set to AUTO mode (see

AUTO mode on page 32.)

TIP: Distinctive ring must be set up again if you reassign your fax number or connect

the machine to another telephone line. Once set up again (that is, the fax machine has
learned the ring pattern and the answering mode is correctly set), you should test the fax
machine by calling the fax number and another number on the same line. The machine
should respond appropriately to a call placed to the fax number with fax tones, and to a
normal telephone call with the expected ring pattern.

Answer/receive mode

How the product receives faxes depends on the answer/receive mode you chose when
you set up the product. You can send faxes in any answer/receive mode. The answer/
receive mode setting determines how the device answers the incoming call and varies
between the models.

HP1040 Fax

How are you going to use your HP Fax? Read about...

• Fax machine with few or no voice calls. FAX mode

• Telephone and fax machine without an

external answering machine connected.

AUTO mode

• As a fax machine with an external

answering machine.

TAM mode

• Using Distinctive Ring (DRPD) service to

set up a separate telephone number for
your fax on the same physical line as
your other numbers.

See Distinctive ring (DRPD) on
page 30.

• Telephone with few or no fax calls. TEL mode

Additional features 32

Answer/receive mode

! When no document is loaded, press the Ans.Mode/Contrast button until the desired

option displays.

HP1050 Fax

• FAX

mode

• In Ready mode,

FX

appears in the right hand corner of the

display.

• When you get a call, the machine answers and receives the fax

automatically. When reception is complete, the machine returns to
Ready mode.

• If you want to change the number of rings before it answers, see
Set rings to answer on page 27.

• AUTO

mode

• In Ready mode,

AU

appears in the right hand corner of the

display.

• When a call comes in, the machine answers it. If a fax is being

sent, the device receives the fax. If the machine does not sense a
fax signal, it will ring 5 times in a different tone to tell you it may be
a regular telephone call. If you do not pick up the handset it will try
again to receive a fax after several more rings.

• If you want to change the number of rings before it answers, see
Set rings to answer on page 27.

• TAM

mode

You must have an answering machine attached to the

EXT

line socket

located on the bottom of your HP Fax.

• In Ready mode,

TM

appears in the right hand corner of the

display.

• When a call comes in, the answering machine answers and listens.

If it detects fax tones, it receives the fax; otherwise, it records the
caller’s message.

• If you have set your machine to TAM Mode and your answering

machine is switched off or the answering machine is not connected
directly to your fax machine, the machine will automatically attempt
to receive a fax after several rings.

• If your answering machine allows you to set the number of rings

before it answers the telephone, set the answering machine to
answer an incoming call in less than 4 rings.

• When your answering machine answers an incoming call, it

records a fax tone until it realizes a fax is coming through. Due to
this, your answering machine may tell you a voice message has
been left, even when it is actually a fax.

• TEL

mode

• In Ready mode,

TL

appears in the right hand corner of the

display.

• Automatic fax reception is turned off. You can receive a fax only by

lifting the handset and pressing Start/Enter.

How are you going to use your HP Fax? Read about...

• Telephone and fax with the integrated

answering machine in the Digital
Message Center.

TAM

• Telephone and fax machine without the

answering machine.

AUTO mode

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Additional features 33

Answer/receive mode

! When no document is loaded, press the Rcv.Mode/Contrast button until AUTO, FAX,

or TEL displays. If you are going to use the answering machine, we recommend
setting the Receive mode to AUTO.

NOTE: If you want to use Distinctive Ring service from your phone company, set it up

and select it using the Rcv.Mode/Contrast button before turning on the answering
machine. See “Distinctive ring (DRPD)” on page 30.

• Fax machine with few or no voice calls. FAX mode

• Using Distinctive Ring (DRPD) service to

set up a separate telephone number for
your HP Fax on the same physical line as
your other numbers.

See Distinctive ring (DRPD) on
page 30.

• Telephone with few or no fax calls TEL mode

How are you going to use your HP Fax? Read about...

• AUTO

mode

• In Ready mode,

AU

appears in the right hand corner of the

display.

• When a call comes in, the machine answers it. If a fax is being

sent, the device receives the fax. If the HP Fax does not sense a fax
signal, it will ring in a different tone to tell you it may be a regular
telephone call. If you do not pick up the handset it will again
attempt to receive the fax after several more rings. If a greeting has
been recorded the HP 1050 Fax will turn on the answering
machine and attempt to record a message.

• If you want to change the number of rings before it answers, see
Set rings to answer on page 27.

Additional features 34

Answer/receive mode

! Press the Answer button. The button will light up. When the Answer button is on. TAM

mode overrides any mode that was set with the Rcv.Mode/Contrast button.

• FAX

mode

• In Ready mode,

FX

appears in the right hand corner of the

display.

• When you get a call, the machine answers after the second ring,

and receives the fax automatically. When reception is complete,
the machine returns to Ready mode.

• If you want to change the number of rings before it answers, see
Set rings to answer on page 27.

• TEL

mode

• In Ready mode,

TL

appears in the right hand corner of the

display.

• Automatic fax reception is turned off. You can receive a fax only by

lifting the handset and pressing Start/Enter.

• TAM

mode

• In Ready mode,

TM

appears in the right hand corner of the display
whenever the Digital Message Center is turned on (The Answer
button will be lit.)

• When a call comes in, the answering machine answers and

records the caller’s message if they leave one. If the machine
detects a fax signal, it goes into receive mode.

• When your answering machine answers an incoming call, it

records a fax tone until it realizes a fax is coming through. Due to
this, your answering machine may tell you a voice message has
been left, even when it is actually a fax.

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message center (HP 1050 Fax only) 35

Turn on the message center

4 Digital message center (HP 1050 Fax only)

Your HP Fax has a built-in digital messaging center that gives you full message
capabilities.

• 30 minutes of digital message recording (includes incoming message and greeting)

• Default incoming message (ICM) length is 60 seconds

• In case of a power outage, your messages in memory will be retained for 30 minutes

• Announcement only setting (play the greeting without recording messages)

• Automatic paging to a forwarding number when you receive a message.

• Remote access to your messages and many message center features

Turn on the message center

NOTE: You cannot turn on the message center until you record a greeting. See “Record
your greeting” on page 36.

If the message center is not turned on and the Receive mode is set to AUTO, the message
center will automatically turn on and record a message (as long as a greeting has been
recorded.)

! Press the Answer button to turn on the Digital Message Center.

•The Answer button lights up.

•

TM

appears in the display.

1 The “arrow buttons” located under the

Menu button on the control panel are

designated by

!"in the instructions.

1

Digital message center (HP 1050 Fax only) 36

Record your greeting

Record your greeting

The greeting is an outgoing message (OGM) or announcement that plays whenever a call
comes in and the device is in TAM mode (the Answer button is lit and

TM

is displayed).

Your greeting can be between 3 and 30 seconds in length.

1. Press and hold the Greeting button until you hear a beep.

2. When

Record

displays on the control panel, speak into the microphone to record your

greeting.
The seconds are counted off on the display while you are recording.

NOTE: You cannot use the handset to record your greeting. You must use the microphone.

TIP: You should be about 12 in. (30 cm) from the microphone when speaking.

3. Press the Greeting button again to end the recording.

Your greeting will play back.

Play your greeting

The greeting plays whenever the message center takes a call or when the answering
machine is turned on. You can also play it at any time.

! Press the Greeting button.

The display shows the date and time the greeting was recorded and counts down the
seconds as it is played.

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message center (HP 1050 Fax only) 37

Screen or monitor your calls

Screen or monitor your calls

The HP Fax allows you listen to messages being recorded so you can decide whether to
answer them. To monitor your calls, you must turn call monitoring on in the menu.

1. Press the Menu button repeatedly until

SET UP TAM

displays and press Start/Enter.

2. Press

!"until

Call Monitor

displays and press Start/Enter.

3. Press

!" until

On

displays and press Start/Enter.

When call monitoring is turned on, you will hear the person recording the message. If
you pick up the handset or press Speakerphone, the device stops recording and you can
speak directly to the caller.

Announcement only

You can set your HP Fax to play a greeting without recording any messages; for
example, you might want to announce store hours and location.

1. Press Menu repeatedly until

SET UP TAM

displays and press Start/Enter.

2. Press

!" until

ICM Record Time

displays and press Start/Enter.

3. Press

!" until

0sec

displays and press Start/Enter.

Play back messages

When you have new messages, the Answer button flashes and the number of messages
is shown on the display. If you have messages that you have previously listened to but
not erased, they will be shown also. For example,

New: 1 Old: 3

indicates that there
are a total of 4 messages on the device—3 of them have been listened to previously and
1 is a new message.

Play back new messages only

! Press Play/Record.

The time the message was recorded displays briefly. While the message is being
played, the number of seconds is counted down in the display.

Play back all messages

! Press and hold Play/Record until you hear a beep.

• The device plays all the messages in memory in the order they were received.

•Press Cancel to stop playing messages before they have all played.

Skip or repeat messages

# is the 1 key and $ is the 3 key on the keypad.

Repeating a message or skipping backwards

! Press # while listening to the message.

Digital message center (HP 1050 Fax only) 38

Erase messages

•Pressing # once replays this message.

•Pressing

# repeatedly skips back to previous messages.

Skipping a message

! Press $ while listening to the message.

•Pressing

$ once skips this message.

•Pressing

$ repeatedly skips further messages.

•Pressing

$ while the last message is playing will return the device to Ready mode.

Erase messages

Messages are not erased when you listen to them. If you do not periodically erase
messages, the memory will become full. If the memory becomes full, the HP Fax will
disconnect the current caller and fail to answer the phone until memory is made available
by erasing messages.

Erase selected messages

CAUTION: Once you have erased a message, there is no way to recover it.

! Press Erase while the message is playing.

The message is erased and

Erasing...

is displayed.

Erase all messages in memory

CAUTION: Once you have erased the messages, there is no way to recover them.

1. Press Erase when no message is playing.

Erase all MSG.?

will display.

2. Press Start/Enter to erase all the messages.

The messages are erased and

Erasing...

is displayed.

Press Cancel to save the messages and return to Ready mode.

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message center (HP 1050 Fax only) 39

Remote Access

Remote Access

You can access your messages and many of the message center functions from any
Touch Tone phone.

Remote Password

To use the remote access functions, you will need to use the Remote Password. The
default remote password is #139#. You can change the numbers, but the 3-digit
password must start and end with #.

Follow these instructions to change the remote password.

1. Press Menu repeatedly until

SET UP TAM

displays and press Start/Enter.

2. Press

!"until

Remote Password

displays and press Start/Enter.

#139#

will display.

3. Change the numbers as desired and press Start/Enter.

Access the message center

1. Call the HP Fax from a Touch Tone phone.

2. Enter your remote password when the device answers the phone.

You will hear 2 short beeps when the password is accepted.

3. Enter the remote command you want to use. Refer to the table below for a list of

commands.

TIP: You must enter a command within 15 seconds or the HP Fax will disconnect the

line.

4. Press #0 to end the remote session.

NOTE: If you do not enter #0, it may take several minutes for the HP Fax to disconnect

and release the phone line.

Table 4-1 Remote access commands

Code Function

#0 Exits remote access.

#1 Skips to the previous message.

#2 Plays back new messages. After each message is played, press * to hear the next

one. The HP Fax beeps twice at the end of the messages.
If you call in and there are no new messages, it beeps 4 times.

Digital message center (HP 1050 Fax only) 40

Remote Access

Toll Saver

Toll Saver allows you to tell whether or not there are new messages before the message
center answers the phone. This feature allows you to hang up before incurring phone
charges.

When Toll Saver is on and there are no new messages, the HP Fax adds two rings to the
Rings to Answer setting. For example, if Rings to Answer is set to 4, the device will ring 6
times before answering if there are no new messages. (See Set rings to answer on page

27.)

Follow these instructions to turn Toll Saver on and off.

1. Press Menu repeatedly until

SET UP TAM

displays and press Start/Enter.

2. Press

!"until

Toll Saver

displays and press Start/Enter.

3. Press

!" until

On

displays and press Start/Enter.

#3 Skips to the next message.

#4 Allows you to change the Greeting. After entering the command, speak into the

handset. Press # when you are done. The device will play the Greeting for you so
you can confirm the recording.

#5 Plays back all the messages (old and new) one by one. After each message is

played, press * to hear the next message.

#6 Replays the current message.

#7 Erases the current message and plays the next one.

#8 Turns the message center on and off. When you turn it on, the Greeting is played.

#9 Erases all the messages. The device will beep twice when it’s done.

* Plays the next message if entered the #5 or #2 command.

Table 4-1 Remote access commands

Code Function

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message

center (HP 1050

F

AX ONLY)

Digital message center (HP 1050 Fax only) 41

Message paging

Message paging

If you are out of the office, you can have the HP Fax call you when you receive a new
message.

TIP: You should only turn paging on if you are going to be gone. There is a delay

between receiving the message and the paging message going out. If you happen to
answer an incoming call at the time the paging message is being sent, it will override
your incoming call.

To use message paging follow these steps.

Set up message paging

1. Press Menu repeatedly until

SET UP TAM

displays and press Start/Enter.

2. Press

!"until

Message Paging

displays and press Start/Enter.

3. Press

!"until

On

displays and press Start/Enter.

4. Enter the telephone number you want called (for example, your mobile number) and

press Start/Enter.
The device will ask you to record (or if you want to change) the Paging Greeting. The

paging greeting will be played to you when you answer the phone at the forwarded
number.

5. Press Start/Enter and speak into the microphone to create or change a Paging

Greeting. When you are finished speaking, press Greeting to end the message.
Press Cancel to keep an existing paging greeting.

Receive a message page

When you answer the phone, your paging greeting will play repeatedly to let you know
that you have a message. You can then enter your password and use the remote access
codes to listen to your message.

See Remote Access on page 39 to learn how to access the message.

Record a conversation

NOTE: In many jurisdictions, there are legal issues surrounding the recording of

telephone conversations. Verify your laws with your local legal authority.

If you are using the speakerphone, you can record a conversation up to 15 minutes in
length. The recorded message will be treated as an incoming message.

1. Press Play/Record to start recording.

2. Press Cancel to end the recording.

Digital message center (HP 1050 Fax only) 42

Record a conversation

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

Advanced faxing 43

Broadcasting

5 Advanced faxing

In this chapter, you will learn how to use the advanced fax features of your machine.

Broadcasting

With Broadcasting you can have your HP Fax send your fax to up to 15 (HP 1040 Fax)
or 20 (HP 1050 Fax) fax numbers at once. The documents are automatically erased from
memory when Broadcasting is finished.

1. Turn the document face down and feed it into the machine.

2. Press Menu repeated until

ADVANCED FAX

displays and press Start/Enter.

3. Select

Set Broadcasting

by pressing !" and press Start/Enter.

4. Enter the fax number.

•You can press Speed Dial and enter a speed dial code.

TIP: One touch buttons do not work in this area, you must use their speed dial code

instead.

• You can enter 15 or 20 (depending or model) fax numbers into one job.

5. Press Start/Enter when the correct number appears in the display.

• If you have more destinations, select

Y

by using !" and press Start/Enter

when asked

Another? Y/N

and repeat steps from 4.

• If you have finished entering all the numbers, answer

N

and press Start/Enter.

6. Press Start/Enter.

The document will be scanned into memory before transmission.

1 The “arrow buttons” located under the

Menu button on the control panel are

designated by

!"in the instructions.

1

Advanced faxing 44

Delayed fax

Delayed fax

You can set your machine to send a fax any time in the next 24 hours. For example, it is
usually cheaper to send a fax at night because telephone rates are lower than they are
during the day. To cancel a scheduled fax, see To cancel the scheduled job on page 46.

1. Turn the document face down and feed it into the machine.

2. Press Menu repeatedly until

ADVANCED FAX

appears and press Start/Enter.

3. Select

Set Delayed Fax

by pressing !" and press Start/Enter.

4. Enter the fax number.

•You can press Speed Dial and enter a speed dial code.

TIP: One touch buttons do not work in this area, you must use their speed dial code

instead.

• You can enter 15 or 20 (depending on model) fax numbers into one job.

5. Press Start/Enter when the number appears in the display.

• If you have more destinations, select

Y

by using !" and press Start/Enter when

asked

Another? Y/N

and repeat steps from 4.

• If you have finished entering all the numbers, answer

N

and press Start/Enter.

6. Enter the name if you want to name the transmission.

If not, skip this step.

7. Press Start/Enter.

8. Enter the time (in the next 24 hours) for the transmission to start.

9. Press Start/Enter when the time appears correctly in the display.

The document will be scanned into memory before transmission and be sent at the
programmed time.

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

Advanced faxing 45

Polling

Polling

Polling enables you to set up a document so it can be retrieved at a later time. For
example, you can place the document in your machine, and the other party can retrieve
it when they are in the office or when their calling rates are lower.

Setting send polling

You can program your fax machine to send a document when it is requested by a
remote fax machine.

NOTE: Your HP Fax allows you to set one poll job at a time and it can be retrieved

once.

1. Turn the document face down and feed it into the machine.

2. Press Menu repeatedly until

ADVANCED FAX

appears and press Start/Enter.

3. Select

Set Polling Send

by pressing !" and press Start/Enter.

Poll Code [0000]

will display.

4. Enter the poll code you want to use for this document and press Start/Enter.

• The poll code is preset to 0000, which means that the receiver does not need to
enter a poll code to receive the document.

• The poll code is not static. You enter a new one for each document.

• The poll code is used to prevent your document from being retrieved by an
unauthorized caller.

• Your machine starts scanning the document(s) into memory and shows

POLLING

SEND

in the display. If the answer mode was TEL, the machine changes it to FAX

mode automatically.

• When it is polled, the page in memory will be deleted automatically. To cancel
Send Polling, see To cancel the scheduled job on page 46.

Advanced faxing 46

To cancel the scheduled job

Polling another fax to receive

You can dial another fax machine that has a document waiting and request it to be sent to
your fax machine.

1. Dial the telephone number of the remote machine that is ready to be polled.

TIP: One touch buttons do not work in this area, you must use their speed dial code

instead.

2. Press Menu when you hear a fax tone from the remote machine.

The display shows

To poll documents press Start/Enter.

3. Press Start/Enter.

4. Enter the other fax’s Poll Code to retrieve the document, and press Start/Enter.

NOTE: If the other fax machine does not have a poll code, enter 0000.

The HP Fax receives and prints the polled document.

NOTE: Not all fax machines have polling capability, and polling incompatibility

sometimes occurs between fax machines made by different manufacturers.

To cancel the scheduled job

All scheduled jobs remain in memory after they have been set. To make more memory
available, cancel unnecessary scheduled jobs.

1. Press Menu repeatedly

ADVANCED FAX

appears and press Start/Enter.

2. Select

Cancel Schedule

by pressing !" and press Start/Enter.

3. Select the scheduled job you want to cancel by pressing

!".

4. Press Start/Enter to cancel the selected schedule.

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

ADVANCED

FAXING

Advanced faxing 47

Forward faxes

Forward faxes

While you are away from your home or office, you do not have to miss important faxes.
Your machine can forward any faxes it receives to a fax machine at your current
location, and if you choose, it can print a copy for you to review when you get back as
well.

A Sending Confirm report will print for every fax that is forwarded.

1. Press Menu repeatedly until

ADVANCED FAX

appears and press Start/Enter.

2. Select

Set Fax Forward

by pressing !" and press Start/Enter.

3. Use

!" to select the option you want and press Start/Enter.

•

Off

: disables fax forwarding

•

Forward

: forwards a fax to your new location

•

Forward & Print

: prints a fax and also forwards it to your new location

4. If you selected

Forward or Forward & Print, Tel:

will display.

a.Enter the fax number and press Start/Enter.

Start Date&Time

will display.

b. Press Start/Enter.

The current date and time will display.

c. Enter the start time and press Start/Enter.

End Date&Time

will display.

d. Press Start/Enter.
e. Enter the end time and press Start/Enter.

• The machine returns to Ready mode and

FW

will appear in the display at the
start time and every fax will be forwarded to your new location till the end
time.

• HP 1040: During forwarding time, the answer mode temporarily changes to

FX

.

• HP 1050: During forwarding time, the answer mode continues to say FW. The
machine will receive and forward faxes and answer and record voice
messages.

TIP: HP 1050: This procedure only forwards faxes, if you also want to be notified

about voice messages, see “Message paging” on page 41.

Advanced faxing 48

Forward faxes

Feature

reference

Feature

reference

Feature

reference

Feature

reference

Feature

reference

Feature

reference

Feature

reference

Feature reference 49

Set the date and time

6 Feature reference

This chapter contains instructions for other features of the HP Fax that you may want to
use from time to time.

Set the date and time

The current date and time are shown in the display when the machine is on and ready
for use (Ready mode). The date and time will be printed on all faxes you send.

1. Press Menu.

2. Press

!" to choose

SET DATE & TIME

and press Start/Enter.

3. Press Start/Enter when the display shows

Date Format

.

4. Press

!" to select either

Europe (

day month year) or USA

(month day year)

and press

Start/Enter.

5. Press Start/Enter when the display shows

Date & Time

.

6. Set the date and time. You can move the cursor by pressing

!".

7. Press Start/Enter when the date and time are correct.

1-AM 2-PM

will display.

8. Press 1 or 2.

Turn on and off sounds

You can turn on and off the sounds the HP Fax makes.

Alarm sounds

Alarm sounds include the fax tones and beeps.

1. Press Menu repeatedly until

SET UP SOUND

appears and press Start/Enter.

2. Press

!" to select

Alarm Sound

and press Start/Enter.

3. Select

On

or

Off

and press Start/Enter.

1 The “arrow buttons” located under the

Menu button on the control panel are

designated by

!"in the instructions.

1

Feature reference 50

Set the fax header information

Key sounds

The Key sounds are the beeps the keys make.

1. Press Menu repeatedly until

SET UP SOUND

appears and press Start/Enter.

2. Press

!" to select

Key Sounds

and press Start/Enter.

3. Select

On

or

Off

and press Start/Enter.

Silent mode

You can turn the sounds of the HP Fax (including ringing) on and off using the control
panel button. You can also set all sounds to turn off on a daily schedule; for example, turn
all the sounds off between 8 pm and 8 am.

1. Press Menu repeatedly until

SET UP SOUND

appears and press Start/Enter.

2. Press

!" to select

Silent Mode

and press Start/Enter.

3. Select

Daily

and press Start/Enter.

From:12A To:11P

will display.

4. Enter a start time and an end time and press Start/Enter.

TIP: To switch between am (A) and pm (P), use the 1 key for am and the 2 key for pm.

Set the fax header information

This information is required by law in many countries. The fax header prints your name
and fax number on the top of every fax you send.

1. Press Menu repeatedly until

!"

SET FAX HEADER

displays and press Start/Enter.

2. Press Start/Enter when the display shows

Fax Number

.

3. Enter the fax number to which your machine is connected.

• You can enter up to 20 digits, and include special characters (space, plus sign,
etc.) For more information, see Fax header telephone number on page 19.

• To enter a space, press 1 twice.

• To enter parentheses ( ), press * multiple times until you see the symbol you want.

• To enter hyphen –, press #.

• If you enter a wrong number, use

!" to move to the number and correct it.

4. Press Start/Enter when finished.

5. Press Start/Enter when the display shows

Fax Name

.

6. Enter the fax name (up to 40 characters) by using the number keypad.

• You can include special characters (space, plus sign, etc.). For more information,
see Enter dates, times, text, and telephone numbers on page 18.

7. Press Start/Enter when the name in the display is correct.

Feature

reference

Feature

reference

Feature

reference

Feature

reference

Feature

reference

Feature

reference

Feature

reference

Feature reference 51

Print reports

Print reports

Your fax machine can print many reports for your use.

Automatic reports

These reports print automatically.

Reports you can print

You can print these reports whenever you need to. Some of these reports can be set to
print automatically also.

1. Press Report/Help.

2. Choose the report you want by using

!".

3. Press Start/Enter when the desired report is displayed.

4. The selected report will be printed. The available reports are shown below:

Report name Content

Multi-Communication This report prints automatically if you have faxed documents to

more than one location by using Broadcasting.

Power Fail Report If you have a scheduled job (such as, delayed fax and send poll)

and there is a power failure, this report is printed automatically
when power is restored.

Report name Content

Help List This report covers the machine’s basic functions and commands.

It can also be used as a quick reference guide.

Sent Journal
Received Journal

These reports show information concerning the transmission and
reception activities. They can be printed on command. Or if the
machine is set to do so, they will automatically print after every
40 transmissions or receptions. For more information, see

Fax

Log

under the “BASIC FAX menu” on page 13

Phonebook This report shows all of the numbers currently stored in the fax

machine’s memory as One-Touch Dial and Speed Dial.

Sending Confirm This report shows the fax number, the number of pages, elapsed

time of the operation, the communication mode, and the
communication results. To set up your machine to automatically
print, see Sending Confirm under the “BASIC FAX menu” on
page 13

Schedule Inform This report shows the document currently stored for Delayed FAX

and Send Polling along with the fax number, starting time and
type of scheduled event.

Feature reference 52

Reprinting faxes

Reprinting faxes

You may sometimes need to reprint a received fax. Your machine stores the most recently
received faxes in memory (approximately 100 pages). As this memory is filled, old faxes
that have been printed will be erased to make room for new faxes.

NOTE: HP 1040 Fax: Unplugging the fax machine power cord and plugging it back in

again clears the memory including all unprinted or unsent faxes. A power outage also
clears the fax machine memory.

NOTE: HP 1050 Fax: The device has 30 minutes of backup memory. If the power is off

longer than that, the faxes will be cleared.

1. Press Report/Help.

2. Press

!" to choose

Print Fax

and press Start/Enter.

• If there are only old faxes, the machine will automatically print all of them and
return to Ready mode without moving to the next step.

• If there are no faxes in memory, the machine will inform you by displaying

Memory

Empty.

• If there are both old faxes and unprinted faxes in memory, the machine will go to
step 3.

3. Select between

Print New Fax or Reprint Old Fax

and press Start/Enter.

•

Print New Fax

: The machine prints all new faxes which have never been printed.

•

Reprint Old Fax

: The machine prints all faxes regardless of new or old.

System Data This report shows the current settings of your HP Fax. After you

have changed any setting, print this report to check your
changes.

Caller ID If Caller ID is turned on, this report shows the most recent 30

callers who have called your machine. The report will be empty
if you don’t have Caller ID turned on.

Junk Fax This report shows the telephone numbers that are marked as a

junk fax to be blocked.

TAM Status HP 1050: This report shows you the status of the message center.

Print Fax Your machine stores fax data into memory as far as the memory

is available and lets you print it at later time. For more
information, see Reprinting faxes on page 52.

Report name Content

Feature

reference

Feature

reference

Feature

reference

Feature

reference

Feature

reference

Feature

reference

Feature

reference

Feature reference 53

Clearing memory

Clearing memory

You can selectively clear information stored in your machine’s memory.

1. Press Menu repeatedly until

MEMORY CLEAR

appears, and press Start/Enter.

The display shows the type of information you can clear from memory.

2. Select what you want to delete by pressing

!" and press Start/Enter.

3. Select

Y

and press Start/Enter when the machine asks if you are sure.

The types of information you can clear are:

Loudspeaker—HP 1040 Fax

You do not need to pick up the handset to make a phone call. When dialing, just press
the Loudspeaker button and enter the numbers. When your party answers, pick up the
handset to talk to them. This feature is especially useful for checking voicemail messages.

NOTE: Your HP 1040 Fax does not have speakerphone capabilities. The loudspeaker

enables you to hear calls but you must speak using the handset.

TIP: If you want to share the conversation with somebody beside you, pick up the

handset and press Loudspeaker. The line is still connected and everybody can listen to
the conversation.

While you are using Loudspeaker, do not place the handset beside the speaker, as this
may result in howling.

Speakerphone—HP 1050 Fax

The HP 1050 Fax has full speakerphone capabilities. Press Speakerphone to make and
receive calls as well as listening to your answering machine messages.

While you are using Speakerphone, do not place the handset beside the speaker, as
this may result in howling.

Item It will

Fax Header Delete the name and phone number from your fax

header information.

Dial/Schedule Clear the stored numbers in the phone book. In

addition, all the scheduled jobs are also cancelled.

Fax Log Clear all records of transmissions and receptions.

Faxes in Memory Clears all faxes in memory.

Feature reference 54

Redial a number in memory

Redial a number in memory

These steps allow you to dial one of the last 10 numbers called that is in memory.

1. Hold Redial/Pause for about two seconds.
2 Press

!" until

Recent Numbers

displays and press Start/Enter.

3 Press

!" to find the number you want to dial.

4 Press Start/Enter when the correct number appears.

If a document is loaded, the machine automatically begins to send.

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Care and maintenance 55

Print cartridge information

7 Care and maintenance

This chapter contains information about changing print cartridges, maintaining your HP
Fax, the menu settings, error messages, and troubleshooting.

Print cartridge information

The print cartridge life is very sensitive to the content of received faxes or copies you
make. To increase its life, we recommend you follow the instructions below:

• Always use the HP 20 (C6614) ink cartridge.

NOTE: Your HP Fax was shipped with a starter ink cartridge. Replace it with the HP 20

cartridge.

• DO NOT unpack the cartridge until you are ready to use it.

• Store it in the same environment as the fax machine.

• If you have unpacked the cartridge but are not using it, store it in an airtight plastic

bag.

• DO NOT leave it exposed for an extended period.

• DO NOT refill the cartridge. The warranty will not cover damage caused by using

refilled cartridges.

View ink level

When using the 28ml print cartridge, your machine allows you to check the amount of
ink remaining. To view the current ink level:

1. Press Menu repeatedly until

TOOLS

appears and press Start/Enter.

2. Scroll to

View Ink Level

by pressing !" and press Start/Enter.

The machine displays a fractional number. For examples,

1/8

means that ink is low

and you need to replace the cartridge.

8/8

means that a new cartridge is installed.

Care and maintenance 56

Print the self test

NOTE: If the HP Fax is low on ink (ink level is 1/8), new faxes that come in will not be

printed. They will be stored in memory. You must manually print the faxes from memory
(see Reprinting faxes on page 52.) until you replace the ink cartridge (see Replace the

print cartridge on page 56.).

TIP: If memory become full before the print cartridge is replaced, the HP Fax will stop

answering the phone. Be sure to print the faxes out of memory regularly if you do not
immediately replace the ink cartridge.

Print the self test

When you want to test if the machine is working correctly, you can check it by printing the
self test.

1. Press Menu repeatedly until

TOOLS

appears and press Start/Enter.

2. Scroll to

Self Test

by pressing !" and press Start/Enter.

The machine runs self test and prints a report which shows the current status of the
machine.

Replace the print cartridge

When you notice that the print becomes light or

ink low

or when

install new ink cartridge

appears in the display, replace the print cartridge. The part number for replacement
cartridges is HP 20.

1. Take out a cartridge from its packaging and carefully remove the tape covering the

printhead.
Hold the cartridge by the colored top or black areas only. Do not touch the copper

area.

2. Press the Access Cartridge button on the control panel.

The cartridge carrier moves to the install position.

1 Access Cartridge

1

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Care and maintenance 57

Replace the print cartridge

3. Open the control panel and cartridge compartment cover (it will click and remain

open).

4. Pull the cartridge toward you and remove it.

3 To load the cartridge insert the cartridge as shown below. When the cartridge is

pushed to the back of the cartridge carrier, push the top of the cartridge until it clicks
into place.

If the cartridge moves loosely in the carrier, it has not clicked into place. Repeat this
step.

5. Close the cartridge compartment cover and control panel.

1 Control panel
2 Cartridge compartment

cover

2

1

Care and maintenance 58

Clear jammed documents and paper

6. Press Start/Enter.

7. Press 1 for new cartridge, or 2 for the old one.

• When you put in a new cartridge, you must choose

1:New

• When you put in a used cartridge, choose

2:Used

. This helps you to check the

correct amount of ink you have left.

TIP: If you mix up several used cartridges, it is not possible to check the correct amount of

remaining ink. Once you have put in a new cartridge, use it until it is completely
exhausted.

Clear jammed documents and paper

Document jams during transmission

If a document jams during transmission or copying,

Remove jammed document

appears in the

display. DO NOT pull the document out of the slot. Doing so could harm your machine.

To clear document jam:

1. Open the control panel.

2. Carefully remove the jammed document.

3. Close the control panel firmly until it clicks into

place.

Paper jams during printing

If the fax paper jams while you are receiving or printing,

Remove jammed paper and press

Cancel

appears in the message.

If the paper is jammed in the printing area

1. Remove the jammed paper by pulling it out

smoothly in the direction of the arrow as
shown.

If the paper tears when it is being removed
check to ensure that no small pieces have been
left inside the machine.

2. Press Cancel.

3. If this was a fax, reprint the fax. For more

information, see Reprinting faxes on page 52.

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Care and maintenance 59

Maintain the print cartridge

If the paper is jammed in the paper feed area

1. Remove the jammed paper as shown.

If the paper tears when it is being removed
check to ensure that no small pieces have
been left inside the machine.

2. Reload new paper with the print side facing

toward you.

3. Press Cancel when finished.

4. If this was a fax, reprint the fax. For more

information, see Reprinting faxes on
page 52.

Maintain the print cartridge

To maintain good printing quality, we recommend you occasionally maintain the print
cartridge and its associated parts:

Clean the print cartridge nozzles

If characters are not printing completely or white streaks appear in your text, you may
have clogged nozzles. Clean the print cartridge as described below:

1. Press Menu repeatedly until

TOOLS

appears and press Start/Enter.

2. Scroll to

Clean Cartridge

by pressing !" and press Start/Enter.

3. Examine the printed test pattern.

• If print quality does not improve, reinstall the cartridge and repeat these steps.

• If the line is still broken, wipe the nozzles and contacts. For more information, see

Wipe the print nozzles and contacts on page 59.

Wipe the print nozzles and contacts

If cleaning the print cartridge nozzles as discussed above does not help and you are
certain the cartridge has plenty of ink, the problem may be caused by dried ink on the
print cartridge nozzles and contacts or the print cartridge carrier contacts. Follow these
two sets of instructions for manual cleaning.

Clean the nozzles

1. Press Access Cartridge.

2. Open the control panel and cartridge compartment cover and remove the cartridge.

See Replace the print cartridge on page 56.

3. Gently blot and wipe the contacts and nozzles dry.

• Use a clean cloth dampened with water to gently clean
the entire copper-colored area, including the nozzles and
contacts.

• To dissolve any dried ink, hold the damp cloth against the
nozzles for about three seconds.

Care and maintenance 60

Maintain the print cartridge

4. Reinstall the cartridge and close the cover and panel.

If you spend a long time cleaning the cartridge, the cartridge carrier may have moved
back to the original position. If so, press Access Cartridge again to move the carrier to
the install position.

5. Press Start/Enter.

6. Press

1

for new cartridge or 2 for the old one.

Clean the cartridge carrier contacts

Before cleaning these parts, there should be no scheduled job such as delayed fax, send
polling, or faxes received into memory.

CAUTION: Once you have unplugged the power cord from the machine, all data in

memory will be lost.

1. Press Access Cartridge.

2. Open the control panel and cartridge compartment cover and remove the cartridge.

See Replace the print cartridge on page 56.

3. Remove the print cartridge.

4. Unplug the power cord from the electrical outlet of the rear of the machine.

WARNING! Shock Hazard. Be sure to unplug the power cord before proceeding.

5. Clean the cartridge carrier contacts with clean and cotton swab.

6. Plug in the power cord and reinstall the cartridge.

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Care and maintenance 61

Clean the document scanner area

Clean the document scanner area

To keep your machine working properly, occasionally clean the white roller, document
feeder rubber piece, and the scanning glass. If they are dirty, documents sent to another
fax machine will not be clear.

CAUTION: When you turn the power off to clean the scanner, documents stored in

memory will be lost.

1. Open the control panel.

2. Remove the white roller.

a. At the right-hand end of the white roller there is a bushing that is secured with a

small tab.

b. Push the tab slightly inward, then rotate towards you. Then pull up the right-hand

end of the roller to remove it.

3. Wipe the white roller surface and the driver roller surface with a soft cloth dampened

with water.

1 White roller
2 Drive roller
3 White roller latch

3

21

Care and maintenance 62

Clean the document scanner area

4. Clean the document feeder rubber piece at the back of the control panel.

5. Carefully wipe the scanning glass with a soft, dry, lint free cloth.

• If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a dry
one.

• Be careful not to scratch the glass surface.

6. Replace the roller in reverse order, and then close the control panel firmly until it clicks

into place.

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Care and maintenance 63

Adjust the scanner

Adjust the scanner

The scanner is adjusted at the factory. If, however, you drop your machine while moving
it, we recommend you adjust scanner.

1. Press Menu repeatedly until

TOOLS

appears and press Start/Enter.

2. Scroll to

Adjust Scanner

by pressing !" and press Start/Enter.

3. Load a plain WHITE sheet of paper (no writing or graphics) into the document feeder

and press Start/Enter.

• The machine starts to scan the document to adjust the scanner.

• Printing quality may be unexpectedly worse if you do not use a plain WHITE
paper for the adjustment.

LCD error messages

These are the error message that may display along with solutions for you.

Display Status/Solution

Adjust scanner
first in TOOLS menu

Adjust the scanner to fix this problem as described in Adjust the

scanner on page 63.

Check white paper
document and try
again

You must use plain, white paper when adjusting the scanner.
See Adjust the scanner on page 63.

Clean white roller,
glass and try again

For more information, see Clean the document scanner area on
page 61.

Duplicated with
[Speed No.xx]

The same number has already been registered into another
speed dial code.

Exceeded Job Memory
Cancel scheduled

job and try again

The broadcasting and delayed fax can hold 20 jobs in total.
Cancel a scheduled job and try again.

Ink Low. Install
new ink cartridge

The print cartridge is low or has run out of ink. To install a new
print cartridge, see Replace the print cartridge on page 56.
Although this message is displayed, you can make a copy or
print a report. Incoming faxes will be stored in memory. You
must manually print them, see Reprinting faxes on page 52.

Install ink
cartridge

Print cartridge is not installed or improperly installed.

Install mono ink
cartridge

The print cartridge should be installed to copy, print a report or
receive a fax.

Job Not Assigned You attempted to cancel a scheduled job but no jobs are

scheduled.

Care and maintenance 64

LCD error messages

Junk Fax Empty You attempted to delete a junk fax number when there is no

junk fax number.

Junk Fax Full The machine can hold only 20 junk fax numbers.

Load Document You must load a document before preceding.

Memory Full Memory has become full while receiving a fax. It will not

answer the telephone until memory has been cleared. Print any
faxes stored in memory and, if necessary, clear scheduled jobs
See Reprinting faxes on page 52 and see Clearing memory on
page 53.

Memory Full
Press Start/Enter

to continue

Memory has become full while scanning a document. Press
Start/Enter to send or copy the scanned pages only. To cancel
the job press Cancel and try again when memory becomes
available, or split the new document into smaller parts. See

Clearing memory on page 53.

Memory Received
Ink Low. Install

new ink cartridge

The machine has data stored in memory. Replace the print
cartridge with new one in order to print the faxes.

Memory Received
Load paper and

press Start/Enter

Load paper and press Start/Enter. There might be a jam. Clear
the jam as described in Paper jams during printing on
page 58.

Memory Received
Install ink

cartridge

There is no print cartridge in the machine. Install a print
cartridge.

New Fax Received The machine is low on ink and has received faxes into memory.

You must replace the print cartridge (see Replace the print

cartridge on page 56.) and reprint the faxes from memory (see
Reprinting faxes on page 52.).

No answer from
remote fax

The other machine has not answered after all redial attempts to
send a fax.

No CID Number The machine could not detect the CID (Caller ID) number.

No Dial Number There is no number in the redial memory.

Not Found The number you are searching for does not exist in memory.

Number already
registered

The number you are trying to enter already exists in the phone
book or junk fax list.

Number Not Assigned There is no number assigned to this One-Touch or two-digit

Speed number.

Display Status/Solution

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LCD error messages

Poll Code Error The remote user entered the wrong poll code.

Poll job exists
already

You have already programmed a polling send. Cancel
scheduled job and try again.

Polling Error
Check remote site

The machine you want to poll is not ready to answer your poll.
Check with the other person.

Remove jammed
document

The document you are sending has jammed in the document
feeder. To clear the document jam, see Document jams during

transmission on page 58.

You tried to copy or fax a document which is longer than
390 mm (15.4 in.).

System Busy
Try again later

The fax machine is busy doing something else.

To redial now,
press Start/Enter

The machine is waiting (three minutes) to automatically redial
the fax number that was busy or did not answer.

Display Status/Solution

Care and maintenance 66

Troubleshooting

Troubleshooting

Your problem may be listed in “LCD error messages” on page 63. The chart below shows
other problems you can solve yourself. For problems you cannot resolve here, see

Use

Hewlett-Packard support services

on page 79.

Fax problems

Problem Solution

The machine is not working, there is
no display, and the buttons are not
working.

Unplug the power cord and plug it in again. Check that your
socket is live.

No dial tone. Check that the phone line is connected properly to the port in

the bottom of the fax. Unplug and replug it. Make sure it clicks.
Check the phone socket in the wall by plugging in another
phone.

Someone calls and gets a busy signal
even though the fax is not busy.

This may rarely occur if the answer mode is set to AUTO, a
voice call comes in and is hung up without being answered,
and another call is immediately received. In AUTO mode the
machine goes back to fax receive mode if the voice call is not
answered. The line will appear busy until the machine resets.

The numbers stored in memory do not
dial correctly.

Make sure the numbers are programmed correctly. To print a
Phone book list, see Print reports on page 51.

The document does not feed into the
machine.

Be sure the document is not wrinkled, and you are putting it in
correctly. Check that the document is the right size and not too
thick or too thin. See Document types and sizes on page 71.

You cannot receive faxes
automatically.

Check if

TEL

appears on the right side of the display. In TEL
mode, you cannot receive a fax automatically. Be sure the
handset is seated on the cradle properly.

If the ink is low, the fax will stop printing faxes. Replace the print
cartridge.

If the fax memory is full, the fax will stop answering the phone.
Load paper and print the faxes in memory to clear out the
memory.

The machine cannot receive faxes
manually.

Do not hang up the handset before pressing Start/Enter to
receive a fax.

The machine does not send anything. Check that the document is loaded face down.

Send

should
appear in the display after it dials. Check if the machine to
which you are sending can receive your fax.

You cannot poll another machine. The fax machine you are polling may be using a poll code

(password).

The fax you received has blank bits
on it.

The machine sending to you may be faulty. A noisy phone line
can cause line errors. Check your machine by making a copy.

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Troubleshooting

Spots or lines missing from the fax
you receive.

Check if the print cartridge is ok by making a copy. See

Maintain the print cartridge on page 59.

Check with the

telephone company to see if your phone line is noisy.

You are receiving poor quality copies. The fax machine sending to you may have a dirty scan glass.

Also, check with the telephone company to see if your phone
line is noisy.

Some of the words on the fax you
received appear stretched.

The machine sending to you had a temporary document jam.

Your machine does not make copies. Make sure your document is loaded face down.

There are lines on copies or
documents you send.

Check your scan glass for marks and clean it (see Clean the

document scanner area on page 61.)

The machine dials a number, but fails
to make a connection with a remote
fax machine.

The remote fax machine may be turned off or unable to answer
incoming calls. Speak with the other fax operator to solve the
problem.

You cannot store a document in
memory.

There may not be enough memory available to hold the
document you want to store. If the display shows a

Memory

Full

message, do the following until you can store your

document in memory:
Print all unprinted faxes in memory (see Reprinting faxes on

page 52.)
Delete unneeded polling faxes, broadcast faxes, or delayed

faxes (see To cancel the scheduled job on page 46.)

Blank areas appear at the bottom of
each page or on continuation pages,
with only a small strip of material
printed at the top.

You may have selected the wrong paper size setting. To select
the proper paper size, see

Paper Size

on page 13.

Image TCR is not working You have the resolution set to SUPER FINE. Set the resolution to

FINE.

Problem Solution

Care and maintenance 68

Troubleshooting

Print quality problems

Paper feeding problems

Problem Solution

Light or blurred characters. Check ink level as described in View ink level on page 55. To

install a new print cartridge, see Replace the print cartridge on
page 56.

Make sure the print cartridge is installed correctly. To clean the
print cartridge, see Maintain the print cartridge on page 59.

Smudged or dark characters. Make sure the paper is straight and unwrinkled. Let ink dry

before handling the paper. To clean the print cartridge, see

Maintain the print cartridge on page 59.

Characters with white lines. If

Ink Low. Install new ink cartridge

is displayed,

install a new print cartridge as described in Replace the print

cartridge on page 56.

Remove and reinstall the print cartridge.
Clean the print cartridge (see Maintain the print cartridge on

page 59.)

Improperly formed or misaligned
characters.

Clean the print cartridge (see Clean the print cartridge nozzles
on page 59.)

Abnormal black horizontal lines Clean the cartridge carrier (see Clean the cartridge carrier

contacts on page 60.)

Problem Solution

Paper is jammed during printing. Clear paper jam as described in Paper jams during printing on

page 58.

Paper sticks together. • Make sure you have fewer than 50 sheets in the paper tray.

• Humid conditions may cause some paper to stick together.

Take the paper out and fan the pages and replace.

Paper fails to feed. Remove any obstructions inside the printer.

Multiple sheets of paper feed. When loading paper, do not force the paper down into the

printer. If multiple sheets have caused a paper jam, clear the
paper jam. (see Paper jams during printing on page 58.)

Paper skews or buckles in the paper
tray.

The paper tray can hold up to 50 sheets. Make sure the paper
guides do not cause the paper to bow. When loading paper,
do not force it down into the machine.

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Troubleshooting

Digital Message Center problems

Problem Solution

Paging message repeats This is normal. The message repeats to give you time to enter

the access code to retrieve your message.

Attempts to receive fax even when
message center is turned off.

This is normal. The fax machine will attempt to receive a fax
after several rings.

Does not record my messages. The memory is full. Erase some messages to free up memory for

more.

Paging message overrides phone
calls when I happen to be home.

You should only turn paging on when you are not going to
answer the phone. There is a delay between recording the
message and the paging message going out. If you happen to
answer an incoming call when the paging message is dialing
out, it will override your incoming call.

Care and maintenance 70

Troubleshooting

SPECIFICATIONS

AND REGULATORY

INFORMATION

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AND REGULATORY

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AND REGULATORY

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AND REGULATORY

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Specifications and regulatory information 71

Paper types and sizes

8 Specifications and regulatory information

This chapter contains product and supplies specifications, ordering information, and
regulatory statements.

Paper types and sizes

The HP Fax is designed to work optimally with plain cotton bond paper.

The following paper sizes and weight can be used with your machine:

Document types and sizes

You can insert a document that is up to 10 pages long in the document feeder.

Acceptable documents

Paper size Dimensions Paper weight

A4 210mm x 297mm (8.3in x 11.7in)

75 – 90g/m

2

(20 – 24lbs)

Letter 216mm x 279mm (8.5in x 11.0in)

Legal 216mm x 356mm (8.5in x 14.0in)

Single sheet 2 or more sheets

Document size Max 216mm (W) x 356mm (L)

a

8.5in (W) x 14in (L)

a.When sending a document that is longer than A4 (297 mm/11.69 in.), you must immediately
take out each sheet as soon as it has been scanned. Otherwise, the document may jam.

Min. 148mm (W) x 128mm (L)

5.8in (W) x 5in (L)

Effective scanning width 210mm

8.27in

Number of sheets which can
be loaded at a time

–Up to 10

Thickness of document 0.07mm – 0.15mm

0.018in – 0.038in

0.075mm – 0.12mm

0.019in – 0.03in

Paper quality Uncoated on both sides

Specifications and regulatory information 72

Print cartridge

Print cartridge

The HP Fax uses the following print cartridge.

Product specifications

The specifications are subject to change without notice.

HP 20 black inkjet print cartridge

C6614

Item Specification

Type of unit Inkjet Desktop Facsimile Transceiver

Communication System Public Switched Telephone Network (PSTN) and PABX

Compatibility ITU Group3

Compression scheme MH, MR, MMR

Modem speed 14400/12000/9600/7200/4800/2400bps

Scanning method CIS (Contact Image Sensor)

Input document size 8.5 inches (216 mm)

Effective scanning width 8.27 inches (210 mm)

Effective recording width 8 inches (203 mm)

Power consumption Standby: 4.9Wh

Printing Mode: Maximum 15 Wh

Voltage 110 – 127~

Frequency 50 – 60 Hz

Current 500 mA

Temperature range 50°F to 95°F (10°C to 35°C)

Humidity range 20 to 80% RH (non-condensing)

Dimension (W x D x H) 365 x 275 x 160 mm (14.4 x 10.8 x 6.3 in.) (all trays

folded)
365 x 340 x 270 mm (14.4 x 13.4 x 10.6 in.) (all trays
extended)

SPECIFICATIONS

AND REGULATORY

INFORMATION

SPECIFICATIONS

AND REGULATORY

INFORMATION

SPECIFICATIONS

AND REGULATORY

INFORMATION

SPECIFICATIONS

AND REGULATORY

INFORMATION

SPECIFICATIONS

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Specifications and regulatory information 73

Product specifications

Weight 3.5 Kg (7.7 lb) (including handset)

Power source See Rating Label attached on the back of the machine.

Resolution Copy Standard/Fine: 300 x 300 dpi

Super Fine/Photo: 600 x 300 dpi

Faxing Standard: 98 x 203 dpi

Fine: 196 x 203 dpi
Super Fine: 392 x 203 dpi

Speed dials 80 (HP 1040) or 100 (HP 1050)

ECM mode YES

Grey scale 64 levels

User memory capacity 1 Mbyte (capable of 100 pages at ITU#1 test chart

(2.5% coverage on A4)

Ink Cartridge Part Number HP 20 (28ml) (C6614)

Item Specification

Specifications and regulatory information 74

A sample of ITU #1 test chart (reduced to 60.5%)

A sample of ITU #1 test chart (reduced to 60.5%)

SPECIFICATIONS

AND REGULATORY

INFORMATION

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AND REGULATORY

INFORMATION

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AND REGULATORY

INFORMATION

SPECIFICATIONS

AND REGULATORY

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Specifications and regulatory information 75

Environmental product stewardship program

Environmental product stewardship program

Protecting the environment

Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner.
This product has been designed with several attributes to minimize impacts on our environment. For more
information, visit HP Commitment to the Environment website at:

http://www.hp.com/go/environment

Ozone production

This product generates no appreciable ozone gas (O

3

)

Energy consumption

Energy usage drops significantly while in ENERGY STAR

®

mode, which saves natural resources, and saves
money without affecting the high performance of this product. This product qualifies for ENERGY STAR, which
is a voluntary program established to encourage the development of energy-efficient office products.

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has
determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on
ENERGY STAR guidelines, go to the following website:

http://www.energystar.gov

Paper use

This product is suited for the use of recycled paper according to DIN 19309.

Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to
identify plastics for recycling purposes at the end of the product's life.

Material safety data sheets

Material Safety Data Sheets (MSDS) can be obtained from the HP web site at:

http://www.hp.com/go/msds.

Customers without Internet access should contact their local HP Customer Care Center.

Recycling program

HP offers an increasing number of product return and recycling programs in many countries, as well as
partnering with some of the largest electronic recycling centers throughout the world. HP also conserves
resources by refurbishing and reselling some of its most popular products.

This HP product contains the following materials that may require special handling at end-of-life:

•Mercury in the fluorescent lamp in the scanner (<2 mg)

•Lead in the solder

•A lithium battery

This product contains a small Lithium battery that must be removed and disposed of properly at the end of the
product’s useful life. The battery is located on the main circuit board.

– Battery Part Number: Panasonic CR2032
– Battery Material: Lithium
– Battery Type: Button/Coin Cell Battery
– Quantity Per Product: 1
– Weight: approximately 3 grams
–Lithium Type: Solid
– Battery Manufacturer: Panasonic of Japan

Specifications and regulatory information 76

Regulatory notices

Regulatory notices

The HP Fax meetings product requirements from regulatory agencies in your country/region.

Regulatory model identification number

For regulatory identification purposes, your product is assigned a Regulatory MOdel Number. The Regulatory
Model Number for your product is SDGOB0403-01 or SDGOB0403-02. This regulatory number should not be
confused with the marketing name (HP 1040/1050 Fax series) or product number (Q7200 series).

Notice to users of the U.S. telephone network: FCC requirements

This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among other
information, the FCC Registration Number and Ringer Equivalent Number (REN) for this equipment. If requested,
provide this information to your telephone company.

An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed
to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68
compliant. This equipment connects to the telephone network through the following standard network interface
jack: USOC RJ-11C.

The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of
those devices ring when your number is called. Too many devices on one line may result in failure to ring in
response to an incoming call. In most, but not all, areas the sum of the RENs of all devices should not exceed five
(5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should
call your local telephone company to determine the maximum REN for your calling area.

If this equipment causes harm to the telephone network, your telephone company may discontinue your service
temporarily. If possible, they will notify you in advance. If advance notice is not practical, you will be notified as
soon as possible. You will also be advised of your right to file a complaint with the FCC. Your telephone company
may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of
your equipment. If they do, you will be given advance notice so you will have the opportunity to maintain
uninterrupted service.

If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual,
for warranty or repair information. Your telephone company may ask you to disconnect this equipment from the
network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.

This equipment may not be used on coin service provided by the telephone company. Connection to party lines is
subject to state tariffs. Contact your state's public utility commission, public service commission, or corporation
commission for more information.

This equipment includes automatic dialing capability. When programming and/or making test calls to
emergency numbers:

•Remain on the line and explain to the dispatcher the reason for the call.

•Perform such activities in the off-peak hours, such as early morning or late evening.

Note: This equipment is hearing aid compatible.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless such message clearly contains in a margin
at the top or bottom of each transmitted page or on the first page of transmission, the date and time it is sent and
an identification of the business, other entity, or other individual sending the message and the telephone number
of the sending machine or such business, other entity, or individual. (The telephone number provided may not be
a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In
order to program this information into your fax machine, you should complete the steps described in the software.

FCC statement

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following
notice be brought to the attention of users of this product.

Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. Class B limits are designed to provide reasonable protection

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Regulatory notices

against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

•Reorient the receiving antenna.

•Increase the separation between the equipment and the receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.
For more information contact the Product Regulations Manager, Hewlett-Packard Company, San Diego, 858-

655-4100.
The user may find the following booklet prepared by the Federal Communications Commission helpful: How to

Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government
Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.

CAUTION Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not

expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC
authorization to operate this equipment.

note à l’attention des utilisateurs du réseau téléphonique Canadien/notice to users of the Canadian telephone
network

Cet appareil est conforme aux spécifications techniques des équipements terminaux d’Industrie Canada. Le
numéro d’enregistrement atteste de la conformité de l’appareil. L’abréviation IC qui précède le numéro
d’enregistrement indique que l’enregistrement a été effectué dans le cadre d’une Déclaration de conformité
stipulant que les spécifications techniques d’Industrie Canada ont été respectées. Néanmoins, cette
abréviation ne signifie en aucun cas que l’appareil a été validé par Industrie Canada.

Pour leur propre sécurité, les utilisateurs doivent s’assurer que les prises électriques reliées à la terre de la
source d’alimentation, des lignes téléphoniques et du circuit métallique d’alimentation en eau sont, le cas
échéant, branchées les unes aux autres. Cette précaution est particulièrement importante dans les zones
rurales.

Le numéro REN (Ringer Equivalence Number) attribué à chaque appareil terminal fournit une indication sur le
nombre maximal de terminaux qui peuvent être connectés à une interface téléphonique. La terminaison d’une
interface peut se composer de n’importe quelle combinaison d’appareils, à condition que le total des numéros
REN ne dépasse pas 5.

Basé sur les résultats de tests FCC Partie 68, le numéro REN de ce produit est 0.5B.
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is

confirmed by the registration number. The abbreviation IC before the registration number signifies that
registration was performed based on a Declaration of Conformity indicating that Industry Canada technical
specifications were met. It does not imply that Industry Canada approved the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may
be particularly important in rural areas.

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer
Equivalence Numbers of all the devices does not exceed 5.

The REN for this product is 0.5B, based on FCC Part 68 test results.

note à l’attention des utilisateurs Canadien/notice to users in Canada

Le présent appareil numérique n‘émet pas de bruit radioélectrique dépassant les limites applicables aux
appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.

This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.

Specifications and regulatory information 78

Declaration of conformity

For non-European customers

This product is approved for use only in the country in which it was purchased. Local country laws may prohibit
the use of this product outside the country of purchase. It is strictly forbidden by law in virtually every country to
connect nonapproved telecommunications equipment (fax machines) to public telephone networks.

Declaration of conformity

DECLARATION OF CONFORMITY

according to ISO/IEC Guide 22 and EN 45014

______________________________________________________________________

Manufacturer's Name: Hewlett-Packard Company

Manufacturer's Address: 16399 West Bernardo Drive

San Diego CA 92127, USA

declares, that the product
Regulatory Model Number : SDGOB-0403-01, -02

Product Name: HP Fax 1040 (Q7270A) Series (-01)
HP Fax 1050 (Q7278A) Series (-02)

Model Number(s): (-01) Q7270A, Q7271A, Q7272A, Q7273A, Q7274A
(-02) Q7278A, Q7279A, Q7280A, and Q7281A

conforms to the following Product Specifications:

Safety: UL1950/CSA22.2 No.950, 3

rd

Ed.:1995

NOM-019-SCFI: 1998

EMC: FCC Part 15 - Class B

ICES-003, Issue 2

Telecom: NOM-151-SCT1-1999

Supplementary Information:

1) This product was tested in a typical configuration.

12 August 2004

Date

Steve Smith
Hardware Test and Regulations Manager

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Specifications and regulatory information 79

Use Hewlett-Packard support services

Use Hewlett-Packard support services

www.hp.com/support

If you are unable to find the answer you need in the printed documentation supplied with your product or on
the web, you can contact one of the HP support services listed in the following pages. If a support service
number is not listed for your country, contact your nearest authorized HP dealer for help.

Before calling customer support

1 Make sure that

• Your unit is plugged in and turned on.

• The correct print cartridge is installed properly.

• The recommended paper is loaded in the input tray.
2 Reset your unit by unplugging it and plugging it in again.
3 If you need to speak to an HP Customer Support Representative:

• Have your serial number ready.

• Print a Self-Test Report.

• Be prepared to discuss your problem in detail.
4 Be near your unit when you call.

Prepare your unit for shipment

If you are requested to send in your unit for service, do the following:

• Remove the print cartridge and place it in an airtight bag so it will not dry out. Do not send the print cartridge with the unit unless

asked to do so.

• If you do not have the original packing material, you can request a replacement package set from HP Customer Support. Shipping

damage caused by improper packaging is not covered under the warranty.

• Include these items in the box:

• A brief description of the symptoms (sample prints are helpful).

• A copy of your sales slip or proof of purchase (to establish the warranty period)

• Your name, address, and telephone number where you can be reached during the day.

* U.S. phone support is available in both English and Spanish 24 hours a day, 7 days a week (days and hours of support

may change without notice).

Country/region HP technical support

U.S. during warranty* 1-800-HP-INVENT
Canada during warranty 1-800-HP-INVENT
Canada post warranty

(per call charge)

[phone]

Mexico 01-800-472-6684
Mexico (Mexico City) 5258 9922

Specifications and regulatory information 80

Hewlett-Packard LIMITED WARRANTY STATEMENT

Hewlett-Packard LIMITED WARRANTY STATEMENT

Extent of limited warranty

Hewlett-Packard (“HP”) warrants to the end-user customer that the HP products specified above will be free from
defects in material and workmanship for the duration specified above, which duration begins on the date of
purchase by the customer.

For each software product, HP's limited warranty applies only to a failure to execute programming instructions.
HP does not warrant that the operation of any product shall be uninterrupted or error free.

HP's limited warranty covers only those defects which arise as a result of normal use of the product, and does not
cover any other problems, including those which arise as a result of (a) Improper maintenance or modification,
(b) Software, accessories, media, or supplies not provided or supported by HP, (c) Operation outside the
product’s specifications, or (d) Unauthorized modification or misuse.

For HP printing products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the
warranty to the customer or any HP support contract with the customer. However, if product failure or damage is
attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard labor and materials
charges to service the product for the failure or damage.

If HP receives, during the applicable warranty period, notice of a defect in any product, HP shall either repair or
replace the defective Product, at HP's option.

If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP
shall, within a reasonable time after being notified of the defect, refund the purchase price for the Product.

HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of

the Product being replaced.
HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
HP's Limited Warranty Statement is valid in any country/region where the covered HP product is distributed by

HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP
service facility in countries where the product is distributed by HP or by an authorized importer.

Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of liability

To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and
exclusive remedies.

TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT,
TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Local law

HP Product Duration of limited warranty

Fax 1 year

Print cartridge Until the HP ink is depleted of the “end of warranty” date

printed on the cartridge has been reached, whichever occurs
first. This warranty does not cover HP ink products that have
been refilled, remanufactured, refurbished, misused, or
tampered with.

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Specifications and regulatory information 81

Hewlett-Packard LIMITED WARRANTY STATEMENT

This Warranty Statement gives the customer specific legal rights. The customer may also have other rights
which vary from state to state in the United States, from province to province in Canada, and from country to
country elsewhere in the world.

To the extent this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this
Statement may not apply to the customer. For example, some states in the United States, as well as some
governments outside the United States (including provinces in Canada), may:

•Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a

consumer (e.g. the United Kingdom);

•Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

•Grant the Customer additional warranty rights, specify the duration of implied warranties which the

manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.

Complete the following information. It is necessary for contacts with the selling dealer or Hewlett-Packard
Company:

Date of Purchase:
Serial Number:

Specifications and regulatory information 82

Hewlett-Packard LIMITED WARRANTY STATEMENT

Index

A

Access Cartridge

button 8, 56
alarm sounds 49
align cartridge

menu 15
announcement only 37
Ans.Mode/Contrast

button 10
Answer

button 11
answer mode 31
answer ring pattern detection 30
answering machine

calling 39

password 39

remote access 39

turning on 35
arrow buttons 1
AUTO mode 33
auto reduction

menu 13
automatic fax redial 26

B

block junk faxes 28
bottom view 7
broadcasting 43

menu 14
broadcasting faxes 43
button

Loudspeaker 10
buttons

Access Cartridge 8

Ans.Mode/Contrast 10

Answer 11

Cancel 10

control panel 7

Copy 10

Erase 11

Flash 10, 11

Greeting 11

Menu 9

Mute/Search 10, 11

Play/Rec. 11

R 10, 11

Rcv.Mode/Contrast 11

Redial/Pause 10, 11
Report/Help 8
Resolution 8
Scan & Fax Mode 8
Scroll/Volume 9
Silent Mode 8
Space 9
Speakerphone 11
Speed Dial 9
Start/Enter 10
Symbols 9

C

call monitor

menu 15
call screening 37
Caller ID 28

junk faxes 28

list 28

report 52

turning on 28
Caller ID menu 13
calling the answering machine 39
Cancel

button 10
cancel schedule

menu 14
cancelling a scheduled job 46
cartridge

cleaning 59

maintenance 55

part number 73

replacing 56
changing language 15
clean cartridge

menu 15
cleaning the fax 61
clearing jams

document 58
clearing memory 53
clearing paper jams 58
contrast 24

default 14

menu 14
control panel 7
control panel buttons 7
copies

collate 3

making 3

multiple 3

options 3

reduce or enlarge 3
Copy

button 10

copy

collate 3
number of copies 3
print order 3
zoom 3

D

date and time 49
date, setting 49
dates 18
delayed fax 14, 44
dial mode

menu 15

dialing

automatic fax redial 26

discard size

(see also auto reduction) 15
menu 15

distinctive ring 30

menu 14
distribution list. See broadcasting faxes
document feeder

number of pages 5
document jams 58
documents

load 2

number of pages 2
DRPD 30

E

ECM mode 73

menu 14
entering 18
Erase

button 11
erasing

all messages 38

selected messages 38
error messages 63
EXT. port 7
extension phone

fax receiving 26

F

factory default

menu 15
fax forwarding 14
fax header 50
fax log

menu 14
fax memory

number of pages 5

FAX mode 32, 34
fax name 50
fax number 50
fax problems 66
fax receiving 3
fax tones. See sounds
faxes

reprinting 52

faxing

color documents 25
photographs 25

Flash

button 10, 11

forwarding

faxes 14, 47
message paging 41

voice notification 16
front panel 7
front view 6

G

getting help 79
Greeting

button 11
greeting

length of 36

playing 36

recording 36
greeting only 37

H

HANDSET port 7
help 79
help list 51
HP Fax

parts of 6
HP support 79

I

ICM Record Time

menu 15
image TCR 29

menu 13
incoming messages

length of 15
ink cartridge

maintenance 59

part number 55, 72

replacing 56
ink level 15

cartridge 55
ITU #1 chart 74

J

jams

clearing paper 58
document 58

paper 58
journal 14
junk fax

blocking 28

report 52
junk faxes 13

K

key sounds 50
keypad

buttons 9

L

language 15

menu 15
LINE port 7
loading documents 2
loading paper 1
Loudspeaker

button 10
loudspeaker 16, 53

M

making a copy 3
man fax rcv code, HP 1040

menu 14
memory

clearing 53
Menu

button 9
menu

BASIC FAX, options 13

picture 12

using 17
menu setting

language 15
message

backup 35
message center

password 39

remote access 39

turning on 35
message length 35
message paging 41

menu 16
message time 35
messages

displayed 63

erasing 38
playing 37

skipping 37
Microphone 11
monitor calls 37
Mute/Search

button 10, 11

O

one-touch

dialling 22
out of ink 15
out of paper. See reprinting faxes

P

paging

messages 41
paper

loading 1

not recommended 23

number of sheets 2

size 23

type 23
paper jams 58, 68
paper size 71

menu 13
paper tray

capacity 5
part number

ink cartridge 72
pause 21
phone book 21, 51

dialing 22

print 22

searching 22
photo

faxing 25
Play/Rec

button 11
polling 14, 45

receive 46

send 45
ports

location of 7
print cartridge

ink level 55

maintenance 59

part number 55, 72

replacing 56
print fax 52
print quality

menu 13

self test 56

print quality problems 68
pulse dialing 15

R

R

button 10, 11

Rcv.Mode/Contrast

button 11
ready mode 17
rear view 6
receive mode 32
received journal 51
receiving faxes 31, 32
recording

conversation 41

greeting 36
Redial/Pause

button 10, 11
redialing

automatic fax redial 26

redial a number in memory 54
regulatory information 76
regulatory notices

Canadian statement 77

notice to users in Canada 77
remote access 39
remote password

menu 16
Report/Help

button 8
reports 51

Caller ID 52

junk fax 52

phone book 51

printing faxes 52

received journal 51

schedule inform 51

sending confirm 51

sent journal 51

system data 52

TAM status 52
reprinting faxes 52
Resolution

button 8
resolution 24

default 14

menu 14
ring pattern detection 14, 30
ring volume 25
rings to answer 27, 32

menu 13
rings to answer. See also toll saver

S

Scan & Fax 29
Scan & Fax Mode

button 8
scanner adjustment 63
scanner area

cleaning 61
schedule a fax 44
schedule inform 51
scheduled fax 14
scheduled faxes 51
scheduled job

cancelling 46
scheduled jobs

cancelling 14
screen calls 15, 37
Scroll/Volume

buttons 9
see answer mode 3
self test 56

menu 15
sending confirm 51

image TCR 13

menu 13
sent journal 51
set broadcasting

menu 14
set delayed fax

menu 14
set fax forward

menu 14
set junk fax no

menu 13
set polling send

menu 14
setting

date 49

time 49
setting date and time 49
setting fax number 50
Silent Mode

button 8
silent mode

daily 50

daily schedule 15

menu 15
sounds

alarm 49

keys 50

on and off 49
Space

button 9
speaker volume 25

Speakerphone

button 11
speakerphone 16, 53
Speed Dial

button 9
speed dial

dialing 22

programming 21

using 21
speed dials

number of 5
Start/Enter

button 10
supplies

print cartridge 55
Symbols

button 9
system data 52

T

TAM mode 32, 34
TAM status report 52
TEL mode 32, 34
telephone

dialing 4
telephone numbers

entering 18
text

entering 18
time, setting 49
toll saver 40

menu 15
tone dialing 15
troubleshooting

fax problems 66

messages 63

paper feeding 68

print quality 68

U

unwanted faxes 13

V

view ink level

menu 15
volume

ring 25

speaker 25

W

warranty 80