HP ProLiant ML110 G9 Maintenance And Service Manual
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware
Part Number: 790389-006
Au
Edition: 6
HPE ProLiant ML110 Gen9 Server
Maintenance and Service Guide
components and software. This guide is for an experienced service technician. Hewlett Packard Enterprise assumes that you are
qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability
precautions.
gust 2017
© Copyright 2015, 2016 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
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Contents
Customer self repair .............................................................................................................................. 5
Parts only warranty service ...................................................................................................................................... 5
Illustrated parts catalog ........................................................................................................................ 15
Mechanical components ......................................................................................................................................... 15
System components ............................................................................................................................................... 17
Removal and replacement procedures ................................................................................................ 22
Required tools ........................................................................................................................................................ 22
Safety considerations ............................................................................................................................................. 22
Preventing electrostatic discharge............................................................................................................... 22
Symbols on equipment ................................................................................................................................ 22
Server warnings and cautions ..................................................................................................................... 23
Preparation procedures .......................................................................................................................................... 23
Power down the server ................................................................................................................................ 24
Remove the access panel ........................................................................................................................... 24
Remove the front bezel ............................................................................................................................... 25
Remove the PCI air baffle ........................................................................................................................... 25
Remove the system air baffle ...................................................................................................................... 26
Non-hot-plug drive cage ......................................................................................................................................... 27
Non-hot-plug drive .................................................................................................................................................. 28
Hot-plug drive blanks .............................................................................................................................................. 29
Hot-plug drive ......................................................................................................................................................... 30
4-bay LFF hot-plug drive cage ............................................................................................................................... 30
8-bay SFF hot-plug drive cage ............................................................................................................................... 32
M.2 SSD enablement kit ......................................................................................................................................... 33
M.2 SSD enablement option........................................................................................................................ 33
M.2 SSD module ......................................................................................................................................... 35
Optical drive ........................................................................................................................................................... 35
Fans ....................................................................................................................................................................... 37
System fan module (92 x 32 mm)................................................................................................................ 37
Upgrade fan module (92 x 38 mm) .............................................................................................................. 38
PCI fan module ............................................................................................................................................ 39
GPU supporting holder ........................................................................................................................................... 40
FBWC module ........................................................................................................................................................ 41
Smart Storage Battery ............................................................................................................................................ 43
DIMMs .................................................................................................................................................................... 44
Memory-proces sor compatibility information ............................................................................................... 44
Removing a DIMM ....................................................................................................................................... 44
Heatsink ................................................................................................................................................................. 45
Processor ............................................................................................................................................................... 47
System board ......................................................................................................................................................... 51
System battery ....................................................................................................................................................... 58
Dedicated iLO port management module ............................................................................................................... 59
Enabling the dedicated iLO management module ...................................................................................... 60
HPE ATX 350-W Power Supply (non-hot-plug) ...................................................................................................... 61
HPE ATX 550-W Power Supply (non-hot-plug) ...................................................................................................... 61
RPS enablement kit ................................................................................................................................................ 62
HPE redundant power supply input module ........................................................................................................... 64
Redundant power supply blank .............................................................................................................................. 66
HP Trusted Platform Module .................................................................................................................................. 67
Troubleshooting ................................................................................................................................... 68
Troubleshooting resources ..................................................................................................................................... 68
Contents 3
Diagnostic tools ................................................................................................................................... 69
Product QuickSpecs ............................................................................................................................................... 69
HPE iLO ................................................................................................................................................................. 69
Active Health System .................................................................................................................................. 69
HPE ProLiant Pre-boot Health Summary .................................................................................................... 69
Integrated Management Log ....................................................................................................................... 70
UEFI System Utilities .............................................................................................................................................. 70
Using UEFI System Utilities......................................................................................................................... 70
Embedded Diagnostics option ..................................................................................................................... 71
Re-entering the server serial number and product ID ................................................................................. 71
Insight Diagnostics ................................................................................................................................................. 71
Insight Diagnostics survey functionality ....................................................................................................... 72
HPE Insight Remote Support ................................................................................................................................. 72
USB support ........................................................................................................................................................... 72
External USB functionality ........................................................................................................................... 73
HPE Smart Storage Administrator .......................................................................................................................... 73
Automatic Server Recovery .................................................................................................................................... 73
Component identification ..................................................................................................................... 74
Front panel components ......................................................................................................................................... 74
Front panel LEDs and buttons ................................................................................................................................ 74
Front panel LED power fault codes ............................................................................................................. 75
Rear panel components ......................................................................................................................................... 76
Rear panel LEDs .................................................................................................................................................... 77
System board components ..................................................................................................................................... 78
System maintenance switch ........................................................................................................................ 79
NMI functionality .......................................................................................................................................... 79
DIMM slot locations ..................................................................................................................................... 80
Fan locations .......................................................................................................................................................... 80
Drive numbering ..................................................................................................................................................... 81
Hot-plug drive LED definitions ................................................................................................................................ 82
Cabling ................................................................................................................................................ 84
Cabling overview .................................................................................................................................................... 84
Storage cabling ...................................................................................................................................................... 84
4-bay LFF non-hot-plug drive cabling .......................................................................................................... 84
4-bay LFF hot-plug drive cabling ................................................................................................................. 85
8-bay SFF hot-plug drive cabling................................................................................................................. 87
M.2 SSD cabling .......................................................................................................................................... 91
FBWC module cabling ............................................................................................................................................ 91
Smart Storage Battery cabling ............................................................................................................................... 92
Optical drive cabling ............................................................................................................................................... 93
GPU cabling ........................................................................................................................................................... 93
Fan cabling ............................................................................................................................................................. 94
Power supply cabling ............................................................................................................................................. 95
HPE ATX 350 W power supply (non-hot-plug) ............................................................................................ 95
HPE ATX 550 W power supply (non-hot-plug) ............................................................................................ 96
HPE 750 W redundant power supply .......................................................................................................... 96
Front I/O cabling ..................................................................................................................................................... 97
Front USB 3.0 cabling ............................................................................................................................................ 97
Specifications ...................................................................................................................................... 98
Environmental specifications .................................................................................................................................. 98
Server specifications .............................................................................................................................................. 98
Power supply specifications ................................................................................................................................... 99
Hot-plug power supply calculations ........................................................................................................................ 99
Acronyms and abbreviations .............................................................................................................. 100
Documentation feedback ................................................................................................................... 103
Index .................................................................................................................................................. 104
Contents 4
Customer self repair
Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to
minimize repair time and allow for greater flexibility in performing defective parts replacement. If during
the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or
service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett
Packard Enterprise will ship that part directly to you for replacement. There are two categories of CSR
parts:
• Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.
• Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that Hewlett Packard Enterprise replace them for
you, there may or may not be additional charges, depending on the type of warranty service
designated for your product.
NOTE: Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to
satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider
replace the part. These parts are identif ied as "No" in the Illus trated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the Hewlett Packard Enterprise Support Center and a
technician will help you over the telephone. Hewlett Packard Enterprise specifies in the materials
shipped with a replacement CSR part whether a defective part must be returned to Hewlett Packard
Enterprise. In cases where it is required to return the defective part to Hewlett Packard Enterprise, you
must ship the defective part back to Hewlett Packard Enterprise within a defined period of time,
normally five (5) business days. The defective part must be returned with the associated documentation
in the provided shipping material. Failure to return the defective part may result in Hewlet t Packard
Enterprise billing you for the replacement. With a customer self repair, Hewlett Packard Enterprise will
pay all shipping and part return costs and determine the courier/carrier to be used.
For more information about the Hewlett Packard Enterprise CSR program, contact your local service
provider. For the North American program, go to the Hewlett Packard Enterprise CSR website
(http://www.hpe.com/support/selfrepair
).
Parts only warranty service
Your Hewlett Packard Enterprise Limited Warranty may include a parts only warranty service. Under the
terms of parts only warranty service, Hewlett Packard Enterprise will provide replacement parts free of
charge.
For parts only warranty service, CSR part replacement is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits Hewlett Packard Enterprise comportent de nombreuses pièces CSR (Customer Self
Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement
des pièces défectueuses. Si pendant la période de diagnostic, Hewlett Packard Enterprise (ou ses
Customer self repair 5
partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce
CSR, Hewlett Packard Enterprise vous l'envoie directement. Il existe deux catégories de pièces CSR :
• Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre
du service vous seront facturés.
• Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous
être facturée, selon le type de garantie applicable à votre produit.
REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au
client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard
Enterprise exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces
sont identifiées par la mention "Non" dans le Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison
le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour toute assistance, appelez le
Centre d’assistance Hewlett Packard Enterprise pour qu’un technicien vous aide au téléphone Dans les
documents envoyés avec la pièce de rechange CSR, Hewlett Packard Enterprise précise s'il est
nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai
indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans
l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, Hewlett Packard Enterprise se
réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, Hewlett
Packard Enterprise supporte l'ensemble des frais d'expédition et de retour, et détermine la société de
courses ou le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre
Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le
site Web Hewlett Packard Enterprise (http://www.hpe.com/support/selfrepair
Service de garantie "pièces seules"
Votre garantie limitée Hewlett Packard Enterprise peut inclure un service de garantie "pièces seules".
Dans ce cas, les pièces de rechange fournies par Hewlett Packard Enterprise ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous
demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main
d'œuvre du service vous seront facturés.
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono
essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett
Packard Enterprise (o un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il
guasto come riparabile mediante un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente
al cliente per la sostituzione. Vi sono due categorie di parti CSR:
• Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne
affida la riparazione ad Hewlett Packard Enterprise, deve sostenere le spese di spedizione e di
manodopera per il servizio.
).
• Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di
componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad Hewlett
Customer self repair 6
Packard Enterprise, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia
previsto per il prodotto.
NOTA: alcuni componenti Hewlett Packard Enterprise non sono progettati per la riparazione da parte
del cliente. Per rispettare la garanzia, Hewlett Packard Enterprise richiede che queste parti siano
sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo
illustrato dei componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica
di un addetto del centro di supporto tecnico Hewlett Packard Enterprise. Nel materiale fornito con una
parte di ricambio CSR, Hewlett Packard Enterprise specifica se il cliente deve restituire dei component.
Qualora sia richiesta la resa ad Hewlett Packard Enterprise del componente difettoso, lo si deve spedire
ad Hewlett Packard Enterprise entro un determinato periodo di tempo, generalmente cinque (5) giorni
lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di
spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio
da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard
Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di
assistenza di zona. Per il programma in Nord America fare riferimento al sito Web
(http://www.hpe.com/support/selfrepair
).
Servizio di garanzia per i soli componenti
La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli
componenti. Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise
fornirà gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione
da parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà
sostenere le spese di spedizione e di manodopera per il servizio.
Customer Self Repair
Hewlett Packard Enterprise Produkte enthalten viele CSR-Teile (Customer Self Repair), um
Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu
ermöglichen. Wenn Hewlett Packard Enterprise (oder ein Hewlett Packard Enterprise Servicepartner)
bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet
Ihnen Hewlett Packard Enterprise dieses Bauteil zum Austausch direk t zu. CSR-Teile werden in zwei
Kategorien unterteilt:
• Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn
Sie den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen
die Anfahrt- und Arbeitsk osten für diesen Ser vic e bere c hnet.
• Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett
Packard Enterprise vornehmen lassen möchten, können bei diesem Service je nach den für Ihr
Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um
den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“
gekennzeichnet.
Customer self repair 7
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden
gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das Hewlett Packard Enterprise
Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien von
Hewlett Packard Enterprise, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob
das defekte Teil an Hewlett Packard Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist,
das defekte Teil an Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines
vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil
muss mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im
Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann Hewlett Packard
Enterprise Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt Hewlett
Packard Enterprise für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier/Frachtdienst.
Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten
Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden
Sie auf der Hewlett Packard Enterprise Website unter (http://www.hpe.com/support/selfrepair
Parts-only Warranty Service (Garantieservice
ausschließlich für Teile)
Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service
(Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service
stellt Hewlett Packard Enterprise Ersat zte ile k os tenlos zur Ver f ügun g.
).
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrtund Arbeitskosten für diesen Service berechnet.
Reparaciones del propio cliente
Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario
puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una
mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase
de diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard
Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente
CSR, Hewlett Packard Enterprise le enviará dicho componente directamente para que realice su
sustitución. Los componentes CSR se clasifican en dos categorías:
• Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solici ta a
Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
• Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes
también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa
que Hewlett Packard Enterprise realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan
ser reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise
pone como condición que un proveedor de servicios autorizado realice la sustitución de estos
componentes. Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de
componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a
su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega
Customer self repair 8
en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al
Centro de asistencia técnica de Hewlett Packard Enterprise y recibirá ayuda telefónica por parte de un
técnico. Con el envío de materiales para la sustitución de componentes CSR, Hewlett Packard
Enterprise especificará si los componentes defectuosos deberán devolverse a Hewlett Packard
Enterprise. En aquellos casos en los que sea necesario devolver algún componente a Hewlett Packard
Enterprise, deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables.
Los componentes defectuosos deberán devolverse con toda la documentación relacionada y con el
embalaje de envío. Si no enviara el componente defectuoso requerido, Hewlett Packard Enterprise
podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente,
Hewlett Packard Enterprise se hará cargo de todos los gastos de envío y devolución de componentes y
escogerá la empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett
Packard Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el
programa para Norteamérica, visite la págin a web de H e wlett Packard Enterprise CSR
(http://www.hpe.com/support/selfrepair
).
Servicio de garantía exclusivo de componentes
La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo
de componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard
Enterprise le facilitará los componentes de repuesto sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes
por parte del usuario (CSR). Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho
servicio.
Customer Self Repair
Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te reparer en , waar door
de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte
onderdelen groter is. Deze onderdel en wor de n CSR -onderdelen (Customer Self Repair) genoemd. Als
Hewlett Packard Enterprise (of een Hewlett Packard Enterprise Service Partner) bij de diagnose
vaststelt dat de reparatie kan worden uitgevoerd met een CSR-o nder d ee l, ver ze ndt Hewlett Packard
Enterprise dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen.
Er zijn twee categorieën CSR-onderdelen:
• Verplicht—Onder de len waar voor re parat ie do or de klant verp licht is. Als u Hewle tt Pack ar d
Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten
en arbeidsloon in rekening gebracht.
• Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdel en zijn
ontworpen voor reparatie door de klant. Als u echter Hewlett Packard Enterprise verzoekt deze
onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht,
afhankelijk van het type garantieservice voor het product.
OPMERKING: Sommige Hewlett Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie
door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geaut or iseer d e
Service Partner worden vervan gen . De ze onder de le n wor den in de geï llus tr eerde onder de lencatalogus
aangemerkt met "Nee".
Afhankelijk van de leverbaar heid en de locat ie wor de n CSR -onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett
Packard Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen.
Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het
Customer self repair 9
defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte
onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel
binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard
Enterprise. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het
meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan Hewlett Packard
Enterprise u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant
betaalt Hewlett Packard Enterpr ise all e ver zendkosten voor het vervangende en ger etour n eerd e
onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier/transportonderneming hiervoor wordt
gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair
programma van Hewlett Packard Enterprise. Informatie over Service Partners vindt u op de Hewlett
Packard Enterprise website (http://www.hpe.com/support/selfrepair
Garantieservice "Parts Only"
Het is mogelijk dat de Hewlett Packard Enterprise garantie alleen de garantieservice "Parts Only"
omvat. Volgens de bepalingen van de Parts Only garantieservice zal Hewlett Packard Enterprise
kosteloos vervangende onderdelen ter beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht . Als u Hewlett
Packard Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service
reiskosten en arbeidsloon in rekening gebracht
).
Reparo feito pelo cliente
Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo
cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de
peças com defeito. Se, durante o período de diagnóstico, a Hewlett Packard Enterprise (ou
fornecedores/parceiros da Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo
uso de uma peça CSR, a Hewlett Packard Enterprise enviará a peça diretamente ao cliente. Há duas
categorias de peças CSR:
• Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do
serviço.
• Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas
para o reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as
substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de
garantia destinado ao produto.
OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo
feito pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um
técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no
catálogo de peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após
o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas
pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de
suporte técnico da Hewlett Packard Enterprise para que um técnico o ajude por telefone. A Hewlett
Packard Enterprise especifica nos materiais fornecidos com a peça CSR de reposição se a peça com
defeito deve ser devolvida à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é
preciso enviar a peça com defeito à Hewlett Packard Enterprise, você deverá enviar a peça com defeito
de volta para a Hewlett Packard Enterprise dentro do período de tempo definido, normalmente em 5
(cinco) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no
material de transporte fornecido. Caso não o faça, a Hewlett Packard Enterprise poderá cobrar a
Customer self repair 10
reposição. Para as peças de reparo feito pelo cliente, a Hewlett Packard Enterprise paga todas as
despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser
utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard
Enterprise, entre em contato com o fornecedor de serviços local. Para o programa norte-americano,
visite o site da Hewlett Packard Enterprise (http://www.hpe.com/support/selfrepair
Serviço de garantia apenas para peças
A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para
peças. Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise
fornece as peças de reposição sem cobrar nenhuma taxa.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do
serviço.
).
Customer self repair 11
Customer self repair 12
Customer self repair 13
Customer self repair 14
Illustrated parts catalog
Redundant power supply blank
698883-001
Mandatory1
2
LFF hard drive blank
667279-001
Mandatory1
3
SFF hard drive blank
667276-001
Mandatory1
4-bay LFF non-hot-plug drive cage
792353-001
Mandatory1
5
GPU supporting holder
791711-001
Mandatory1
6
PCI air baffle
791709-001
Mandatory1
Mechanical components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the Hewlett Packard Enterprise PartSurfer website
(http://www.hpe.com/info/partssurfer
).
Item Description Spare part number Customer self repair
(on page 5)
1
4
1
Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise to
replace these parts, you will be charged for the travel and labor costs of this service.
2
Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
If, however, you require that Hewlett Packard Enterprise replace them for you, there may or may not be additional
charges, depending on the type of warranty service designated for your product.
3
No—Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy the
customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace the part. These
parts are identified as "No" in the Illustrated Parts Catalog.
1
Obligatoire—Pièces pour lesq uell es le clie nt doit proc éder lui-même aux réparations. Si vous demandez à Hewlett
Packard Enterprise de procéder au remplacement de ces pièces, les frais de transport et de main d’œuvre pour ce
service vous seront facturés.
Illustrated parts catalog 15
2
Facultatif—Pièces pour lesquelles une réparation par le client est facultative. Ces pièces sont également conçues
pour que le client puisse procéder lui-même aux réparations. Cependant, les frais supplémentaires engendrés par
le remplacement de ces pièces par Hewlett Packard Enterprise dépendent du type de service de garantie désigné
pour votre produit.
3
Non—Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour être remplacées par le client. Afin
de se conformer aux exigences de la garantie la garantie du client, Hewlett Packard Enterprise demande à un
fournisseur de services agréé de procéder au remplacement de la pièce. Ces pièces sont signaléespar le mot «
Non » dans le Catalogue de pièces illustré.
1
Obbligatorio—Parti per le quali il cliente è tenuto a effettuare autonomamente la riparazione. Se si richiede
l'intervento di Hewlett Packard Enterprise per la sostituzione di queste parti, al cliente verranno addebitate le spese
di viaggio e manodopera dell'operazione.
2
Facoltativo—Parti per le quali la riparazione in autonomia da parte del cliente è facoltativa. Queste parti sono
progettate per consentire anche la riparazione da parte del cliente. Tuttavia, se il cliente richiedel'intervento di
Hewlett Packard Enterprise per la sostituzione, potrebbero essere addebitate spese aggiuntive a seconda del tipo
di garanzia in assistenza previsto per il prodotto.
3
No—Alcune parti Hewlett Packard Enterprise non sono progettate la riparazione in autonomia da parte del cliente.
In base a quanto previsto dalla garanzia per il cliente, Hewlett Packard Enterprise richiede l'intervento di un tecnico
autorizzato per la sostituzione della parte. Queste parti sono contrassegnate con"No"nel catalogo parti illustrato.
1
Zwingend—Teile, für die das Customer Se lf Repair -Verfahren zwingend vorgegeben ist. Wenn Sie den Austausch
dieser Teile von Hewlett Packard Enterprisevornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für
diesen Service berechnet.
2
Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self
Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen
möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche
Kosten anfallen.
3
Nein—Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise Servicepartner
ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
1
Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard
Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de
desplazamiento y de mano de obra de dicho servicio.
2
Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes también están
diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que Hewlett Packard Enterprise
realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía
correspondiente al producto.
3
No—Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser reparados
por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como condición que
un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se
identifican con la palabra "No" en el catálogo ilustrad o de compon entes.
1
Verplicht—Onderdelen die de klant zelf moet vervangen. Als u Hewlett Packard Enterprise vraagt deze onderdelen
te vervangen, worden er reis- en arbeidskosten voor deze service in rekening gebracht.
2
Optioneel—Onderdelen die de klant zelf kan vervangen. Deze onderdelen zijn ook ontworpen om door de klant
zelf te worden vervangen. Als u Hewlett Packard Enterprise verzoekt om deze te vervangen, kan het zijn dat
hiervoor extra kosten in rekening worden gebracht, afhankelijk van het soort garantie dat op uw product van
toepassing is.
3
Geen—Sommige onderdelen van Hewlett Packard Enterprise zijn niet ontworpen om door de klant zelf te worden
vervangen. Om te voldoen aan de garantievoorwaarden eist Hewlett Packard Enterprise dat een geautoriseerde
serviceverlener het onderdeel vervangt. Deze onderdelen worden aangeduid met 'Geen' in de geïllustreerde
onderdelencatalogus.
1
Obrigatório—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2
Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito
pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode haver ou não a cobrança
de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3
Não—Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua a peça.
Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Illustrated parts catalog 16
System components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the Hewlett Packard Enterprise PartSurfer website
(http://www.hpe.com/info/partssurfer
).
Illustrated parts catalog 17
5)
7
M.2 SSD single module enablement kit
797907-001
Optional2
a) M.2 SSD enablement board
—
—
b) M.2 SSD module
—
—
c) SATA cable*
—
—
8
M.2 SSD dual module enablement kit
797908-001
Optional2
a) M.2 SSD enablement board
—
—
b) M.2 SSD modules (2)
—
—
c) SATA cables (2)*
—
—
System board assembly (includes alcohol pad and
thermal compound)
—
—
a) System board for Intel Xeon E5-2600 v3 processors
791704-001
Optional2
b) System board for Intel Xeon E5-2600 v4 processors
858007-001
Optional2
c) System board for Intel Xeon E5-2600 v3 and v4
processors
846956-001
Optional2
10
Upgrade fan module (92x38 mm)
791717-001
Mandatory1
11
System fan module (92x32 mm)
791708-001
Mandatory1
12
HPE ATX 350-W Power Supply (non-hot-plug)
791705-001
Mandatory1
13
HPE ATX 550-W Power Supply (non-hot-plug)
791706-001
Mandatory1
14
HPE 750-W Common Slot Gold Hot Plug Power Supply
511778-001
Mandatory1
15
RPS enablement kit
791712-001
Optional2
16
4-bay LFF hot-plug drive cage
792351-001
Optional2
17
8-bay SFF hot-plug drive cage
792352-001
Optional2
PCI fan module
791710-001
Mandatory1
19
Smart Storage Battery
871264-001
Mandatory1
20
Dedicated iLO module
792354-001
Optional2
21
Heatsink
780977-001
Optional2
22
DIMMs
—
—
DIMMs designed for the Intel Xeon E5-2600 v3
processors
a) 4 GB, single-rank 1Rx8 PC4-2133P-R
804842-001
Mandatory1
b) 4 GB, single-rank 1Rx8 PC4-2133R-15*
774169-001
Mandatory1
c) 8 GB, single-rank 1Rx4 PC4-2133R-15*
774170-001
Mandatory1
d) 8 GB, single rank 1Rx4 PC4-2133P-R*
804843-001
Mandatory1
e) 8 GB, dual-rank 2Rx 8 PC4-2133R-15*
774171-001
Mandatory1
f) 16 GB, dual-rank 2Rx 4 PC4-2133R-15*
774172-001
Mandatory1
g) 16 GB, dual-rank 2Rx4 PC4-2133L-15*
774173-001
Mandatory1
h) 32 GB, dual-rank 2Rx4 PC4-2133R-15*
774175-001
Mandatory1
DIMMs designed for the Intel Xeon E5-2600 v4
processors
Item Description Spare part
number
9
Customer self
repair (on page
18
Illustrated parts catalog 18
a) 8 GB, single-rank x4 PC4-2400T-R*
819410-001
Mandatory1
b) 8 GB, single-rank x8 PC4-2400T-R*
852545-001
Mandatory1
c) 16 GB, single-rank x4 PC4-2400T-R*
819411-001
Mandatory1
d) 16 GB, dual-rank x4 PC4-2400T-R*
846740-001
Mandatory1
e) 32 GB, dual-rank x4 PC4-2400T-R*
819412-001
Mandatory1
23
System battery
234556-001
Mandatory1
Processors (include alcohol pad and thermal
compound)**
—
—
Intel Xeon E5-2600 v3 processors
a) 1.60-GHz Intel Xeon E5-2603 v3, 6C, 85 W
762441-001
Optional2
b) 1.80-GHz Intel Xeon E5-2630L v3, 8C, 50 W*
762459-001
Optional2
c) 1.90-GHz Intel Xeon E5-2609 v3, 6C, 85 W*
762443-001
Optional2
d) 2.40-GHz Intel Xeon E5-2620 v3, 6C, 85 W*
762445-001
Optional2
e) 2.40-GHz Intel Xeon E5-2630 v3, 8C, 85 W*
762446-001
Optional2
f) 2.60-GHz Intel Xeon E5-2640 v3, 8C, 90 W*
762447-001
Optional2
g) 2.60-GHz Intel Xeon E5-2660 v3, 10C, 105 W*
762449-001
Optional2
h) 2.80-GHz Intel Xeon E5-1603 v3 4C, 140 W* with
jacket
799505-001
Optional2
i) 3.0-GHz Intel Xeon E5-2623 v3, 4C, 105 W*
780762-001
Optional2
j) 3.50-GHz Intel Xeon E5-1620 v3, 4C, 140 W* with
jacket
799506-001
Optional2
Intel Xeon E5-2600 v4 processors
a) 1.70-GHz Intel Xeon E5-2603 v4, 6C, 85 W with jacket
835599-001
Optional2
b) 1.70-GHz Intel Xeon E5-2609 v4, 8C, 85 W with
jacket*
835600-001
Optional2
c) 1.80-GHz Intel Xeon E5-2630L v4, 10C, 55 W with
jacket*
835608-001
Optional2
d) 2.00-GHz Intel Xeon E5-2660 v4, 14C, 105 W with
jacket*
835605-001
Optional2
e) 2.10-GHz Intel Xeon E5-2620 v4, 8C, 85 W with
jacket*
835601-001
Optional2
f) 2.40-GHz Intel Xeon E5-2640 v4, 10C, 90 W with
jacket*
835603-001
Optional2
g) 2.60-GHz Intel Xeon E5-2623 v4, 4C, 85 W with
jacket*
835610-001
Optional2
h) 2.80-GHz Intel Xeon E5-1603 v4, 4C, 140 W with
jacket*
847395-001
Optional2
i) 3.10-GHz Intel Xeon E5-1607 v4, 4C, 140 W with
jacket*
847397-001
Optional2
j) 3.20-GHz Intel Xeon E5-1660 v4, 8C, 140 W with
jacket*
847391-001
Optional2
k) 3.40-GHz Intel Xeon E5-1680 v4, 8C, 140 W with
jacket*
847392-001
Optional2
l) 3.50-GHz Intel Xeon E5-1620 v4, 4C, 140 W with
jacket*
847397-001
Optional2
25
Misc cable kit*
791718-001
Mandatory1
a) Front panel LED cable*
—
—
24
Illustrated parts catalog 19
b) Front USB cable*
—
—
26
Data cable kit*
791719-001
Mandatory1
a) 6G, 490 mm, Mini-SAS cable*
—
—
b) 12G, 540 mm, Mini-SAS cable*
—
— c) 540 mm Mini-SAS Y cable*
—
—
d) 300 mm SATA to Mini-SAS cable*
—
—
27
Trusted Platform Module
—
a) TPM 1.2*
505836-001
No3
b) TPM 2.0*
812119-001
No3
*Not shown
**All processors in this HPE ProLiant server must have the same cache size, speed, number of cores, and rated
maximum power consumption.
1
Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise to
replace these parts, you will be charged for the travel and labor costs of this service.
2
Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
If, however, you require that Hewlett Packard Enterprise replace them for you, there may or may not be additional
charges, depending on the type of warranty service designated for your product.
3
No—Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy the
customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace the part. These
parts are identified as "No" in the Illustrated Parts Catalog.
1
Obligatoire—Pièces pour lesq uell es le clie nt doit proc éder lui-même aux réparations. Si vous demandez à Hewlett
Packard Enterprise de procéder au remplacement de ces pièces, les frais de transport et de main d’œuvre pour ce
service vous seront facturés.
2
Facultatif—Pièces pour lesquelles une réparation par le client est facultative. Ces pièces sont également conçues
pour que le client puisse procéder lui-même aux réparations. Cependant, les frais supplémentaires engendrés par
le remplacement de ces pièces par Hewlett Packard Enterprise dépendent du type de service de garantie désigné
pour votre produit.
3
Non—Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour être remplacées par le client. Afin
de se conformer aux exigences de la garantie la garantie du client, Hewlett Packard Enterprise demande à un
fournisseur de services agréé de procéder au remplacement de la pièce. Ces pièces sont signaléespar le mot «
Non » dans le Catalogue de pièces illustré.
1
Obbligatorio—Parti per le quali il cliente è tenuto a effettuare autonomamente la riparazione. Se si richiede
l'intervento di Hewlett Packard Enterprise per la sostituzione di queste parti, al cliente verranno addebitate le spese
di viaggio e manodopera dell'operazione.
2
Facoltativo—Parti per le quali la riparazione in autonomia da parte del cliente è facoltativa. Queste parti sono
progettate per consentire anche la riparazione da parte del cliente. Tuttavia, se il cliente richiedel'intervento di
Hewlett Packard Enterprise per la sostituzione, potrebbero essere addebitate spese aggiuntive a seconda del tipo
di garanzia in assistenza previsto per il prodotto.
3
No—Alcune parti Hewlett Packard Enterprise non sono progettate la riparazione in autono mia da part e del client e .
In base a quanto previsto dalla garanzia per il cliente, Hewlett Packard Enterprise richiede l'intervento di un tecnico
autorizzato per la sostituzione dell a parte. Queste par ti sono contr as segn ate con "No"nel catalogo parti illustrato.
1
Zwingend—Teile, für die das Customer Se lf Repair -Verfahren zwingend vorgegeben ist. Wenn Sie den Austausch
dieser Teile von Hewlett Packard Enterprisevornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für
diesen Service berechnet.
2
Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self
Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen
möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche
Kosten anfallen.
3
Nein—Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise Servicepartner
ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
Illustrated parts catalog 20
1
Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard
Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de
desplazamiento y de mano de obra de dicho servicio.
2
Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes también est án
diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que Hewlett Packard Enterprise
realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía
correspondiente al producto.
3
No—Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser reparados
por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como condición que
un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se
identifican con la palabra "No" en el catálogo ilustrad o de compon entes.
1
Verplicht—Onderdelen die de klant zelf moet vervangen. Als u Hewlett Packard Enterprise vraagt deze onderdelen
te vervangen, worden er reis- en arbeidskosten voor deze service in rekening gebracht.
2
Optioneel—Onderdelen die de klant zelf kan vervangen. Deze onderdelen zijn ook ontworpen om door de klant
zelf te worden vervangen. Als u Hewlett Packard Enterprise verzoekt om deze te vervangen, kan het zijn dat
hiervoor extra kosten in rekening worden gebracht, afhankelijk van het soort garantie dat op uw product van
toepassing is.
3
Geen—Sommige onderdelen van Hewlett Packard Enterprise zijn niet ontworpen om door de klant zelf te worden
vervangen. Om te voldoen aan de garantievoorwaarden eist Hewlett Packard Enterprise dat een geautoriseerde
serviceverlener het onderdeel vervangt. Deze onderdelen worden aangeduid met 'Geen' in de geïllustreerde
onderdelencatalogus.
1
Obrigatório—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2
Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito
pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode haver ou não a cobrança
de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3
Não—Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua a peça.
Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Illustrated parts catalog 21
Removal and replacement procedur es
Required tools
You need the following items for some procedures:
• T-10/T-15 Torx screwdriver (included with the server)
• HPE Insight Diagnostics software ("Insight Diagnostics" on page 71)
Safety considerations
Preventing electrostatic dischar ge
Symbols on equipment
Before performing service procedures, review all the safety information.
To prevent damaging the system, be aware of the precautions you must follow when setting up the
system or handling parts. A discharge of static electricity from a finger or other conductor may damage
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of
the device.
To prevent electrostatic damage:
• Avoid hand contact by transporting and storing products in static-safe containers.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
• Place parts on a grounded surface before removing them from their containers.
• Avoid touching pins, lea ds , or circuitry.
• Always be properly grounded when touching a static-sensitive component or assembly.
The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open
this enclosure. Refer all maintenance, upgrades, and servicing to qualified
personnel.
This symbol indicates the presence of electric shock hazards. The area contains no
user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open
this enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment,
do not plug telephone or telecommunications connectors into this receptacle.
Removal and replacement procedures 22
CAUTION:
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to
cool before touching.
This symbol indicates that the component exceeds the recommended weight for
one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for
manual material handling.
These symbols, on power supplies or systems, indicate that the equipment is
supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power
cords to disconnect power from the system completely.
Server warnings and cautions
WARNING: This server is heavy. To reduce the risk of personal injury or damage to the
equipment:
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a
minimum of two people are required for all rack server installations. A third person may be
required to help align the server if the server is installed higher than chest level.
• Use caution when installing the server in or removing the server from the rack; it is
unstable when not fastened to the rails.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the
equipment, remove the power cord to remove power from the server. Pressing the Power
On/Standby button does not shut off system power completely. Portions of the power supply
and some internal circuitry remain active until AC power is removed.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply. This device protects the hardware from damage
caused by power surges and voltage spikes and keeps the system in operation during a
power failure.
Do not operate the server for long periods with the access panel open or
removed. Operating the server in this manner results in improper airflow and improper
cooling that can lead to thermal damage.
Preparation procedures
To access some components and perform certain service procedures, you must perform one or more of
the following procedures:
• Power down the server (on page 24).
• Remove the access panel (on page 24).
• Remove the front bezel (on page 25).
Removal and replacement procedures 23
• Remove the PCI air baffle (on page 25).
IMPORTANT:
CAUTION: To prevent damage to electrical components, take the appropriate anti-static
• Remove the system air baffle (on page 26).
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
the system.
To power down the server, use one of the following methods:
• Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the
OS. If an application stops responding, you can use this method to force a shutdown.
• Use a virtual power button selection through iLO 4.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
When the server is in standby mode, auxiliary power is still being provided to
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: For proper cooling do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed.
precautions before beginning any installation, removal, or replacement procedure. Improper
1. Power down the server (on page 24).
2. Remove all power:
3. If a Kensington security cable is installed, disconnect it from the rear panel. See the security cable
grounding can cause electrostatic discharge.
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
documentation for instructions.
4. Place the server on its side.
5. Remove the access panel:
a. Loosen the access panel thumbscrews.
Removal and replacement procedures 24
b.
Slide and remove the access panel from the server.
Remove the front bezel
1. Power down the server (on page 24).
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Place the server on its side.
4. Remove the access panel (on page 24).
5. Unlock the internal locker. Then open and remove the front bezel.
Remove the PCI air baffle
1. Power down the server (on page 24).
2. Remove all power:
Removal and replacement procedures 25
a.
Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Place the server on its side.
4. Remove the access panel (on page 24).
5. Remove the PCI air baffle.
Remove the system air baffle
1. Power down the server (on page 24).
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Place the server on its side.
4. Remove the access panel (on page 24).
5. If installed, remove the PCI air baffle (on page 25).
Removal and replacement procedures 26
6.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server
Remove the system air baffle.
Non-hot-plug drive cage
unless all bays are populated with either a component or a blank.
To remove the component:
1. Back up all server data on the drive.
2. Power down the server (on page 24).
3. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4. Place the server on its side.
5. Remove the access panel (on page 24).
6. Remove the front bezel (on page 25).
7. If installed, remove the PCI air baffle (on page 25).
8. Remove the system air baffle (on page 26).
9. Disconnect all existing drive cables.
Removal and replacement procedures 27
10.
Remove the non-hot-plug drive cage.
To replace the component, reverse the removal procedure.
Non-hot-plug drive
CAUTION: To prevent improper cooling and thermal damage, do not operate the server
unless all bays are populated with either a component or a blank.
To remove the component:
1. Back up all server data on the drive.
2. Power down the server (on page 24).
3. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4. Place the server on its side.
5. Remove the access panel (on page 24).
6. Remove the front bezel (on page 25).
7. If installed, remove the PCI air baffle (on page 25).
8. Remove the system air baffle (on page 26).
9. Disconnect all existing drive cables.
10. Remove the non-hot-plug drive cage ("Non-hot-plug drive cage" on page 27).
Removal and replacement procedures 28
11.
Remove the non-hot-plug drive.
To replace the component, reverse the removal procedure.
Hot-plug drive blanks
CAUTION: To prevent improper cooling and thermal damage, do not operate the server
unless all bays are populated with either a component or a blank.
To remove the component:
1. Remove the front bezel (on page 25).
2. Remove the drive blank.
o Hot-plug LFF drive blank
To replace the LFF drive blank, slide the component into the bay until it clicks.
Removal and replacement procedures 29
o
Hot-plug SFF drive blank
To replace the SFF drive blank, while pressing the release latch, slide the component into the
bay until it is fully seated.
Hot-plug drive
CAUTION: To prevent improper cooling and thermal damage, do not operate the server
unless all bays are populated with either a component or a blank.
To remove the component:
1. Back up all server data on the drive.
2. Remove the front bezel (on page 25).
3. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions"
on page 82).
4. Remove the hot-plug drive.
To replace the component, reverse the removal procedure.
4-bay LFF hot-plug drive cage
Removal and replacement procedures 30
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