HP PROLIANT ML110 G3 User Manual

HP ProLiant ML110 Generation 3 Server

Maintenance and Service Guide

Part number: 393172-003
Second edition: September 2007

© Copyright 2007 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the

express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional
warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other
countries.

Part number: 393172-003
Third edition: September 2007

Contents

1 Illustrated parts catalog

Customer self repair ................................................................................................................................. 3

Mechanical parts exploded view ............................................................................................................... 4

System components exploded view ............................................................................................................ 5

HP contact information ............................................................................................................................. 6

Before you contact HP ..............................................................................................................................6

2 Removal and replacement procedures

Hardware configuration tools .................................................................................................................... 7

Hardware configuration information........................................................................................................... 7

Non-hot-plug device ............................................................................................................................ 7

Electrostatic discharge information ........................................................................................................ 7

Symbols on equipment......................................................................................................................... 8

Pre-installation instructions .................................................................................................................... 8

Post-installation instructions................................................................................................................... 9

Powering down the server......................................................................................................................... 9

System covers........................................................................................................................................ 10

Access panel.................................................................................................................................... 10

Front bezel....................................................................................................................................... 11

Drives................................................................................................................................................... 12

Cable management........................................................................................................................... 12

Cable connections ............................................................................................................................ 13

Drive bay configuration ..................................................................................................................... 14

Releasing drives................................................................................................................................ 14

Optical drive.................................................................................................................................... 15

Optional media device ...................................................................................................................... 16

Hard drives...................................................................................................................................... 17

Drive latch ....................................................................................................................................... 20

System board components ...................................................................................................................... 21

Processor ......................................................................................................................................... 21

Memory........................................................................................................................................... 24

Expansion cards ............................................................................................................................... 25

System battery .................................................................................................................................. 27

Power supply unit (PSU) .......................................................................................................................... 28

System fan ............................................................................................................................................ 30

HP Lights-Out 100 Remote Management Card........................................................................................... 31

3 Diagnostic tools

AMIBIOS software ................................................................................................................................. 32

Accessing the Setup Utility.................................................................................................................. 32

Navigating through the Setup Utility .................................................................................................... 33

Setup Utility primary menus ................................................................................................................ 34

System Summary Screen .................................................................................................................... 35

System passwords............................................................................................................................. 36

Loading system defaults ..................................................................................................................... 37

Clearing CMOS ............................................................................................................................... 38

Power-On Self Test (POST).................................................................................................................. 38

POST error indicators ........................................................................................................................ 39

POST-related troubleshooting.............................................................................................................. 40

4 Connectors, switches, and LEDs

Connectors and components ................................................................................................................... 41

Front panel components..................................................................................................................... 41

Rear panel components ..................................................................................................................... 42

System board components.................................................................................................................. 42

1

Jumpers – Password and Boot Block .................................................................................................... 44

Clear CMOS button .......................................................................................................................... 44

Status LED indicators .............................................................................................................................. 44

Front panel LED indicators.................................................................................................................. 44

Rear panel LED indicators .................................................................................................................. 46

System board LED indicators .............................................................................................................. 46

5 Physical and operating specifications

System unit............................................................................................................................................ 47

Memory................................................................................................................................................ 49

Processor.............................................................................................................................................. 49

IDE CD-ROM drive ................................................................................................................................. 50

SCSI hard drive ..................................................................................................................................... 51

SATA hard drive.................................................................................................................................... 51

SCSI storage controller ........................................................................................................................... 52

Index

2

1 Illustrated parts catalog

This chapter provides the illustrated parts breakdown and spare parts lists for the HP ProLiant ML110
Generation 3 server. Information for contacting HP is also provided.

Customer self repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the
repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There
are two categories of CSR parts:

• Mandatory - Parts for which customer self repair is mandatory. If you request HP (including any of it's
partners or service providers) to replace these parts, you will be charged for the travel and labor costs of
this service.

• Recommended - Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that HP replace them for you, this may be done at no additional charge
under the type of warranty service designated for your product.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery.
Same day or four-hour delivery may be offered where geography permits, for customers with those entitlements.
In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within
a defined period of time, normally five (5) business days. The defective part must be returned with the associated
documentation in the provided shipping material. Failure to return the defective part may result in HP billing you
for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the
courier/carrier to be used.

NOTE: Table items marked with an asterisk (*) are not shown in the figures.

3

Mechanical parts exploded view

Figure -1 [Mechanical parts exploded view]

Table -1 Mechanical spare parts list

Item Description

1 Front bezel 391980-001 392174-001 Mandatory
2 Access panel 396648-001 397120-001 Mandatory
3 Expansion slot cover lock (included in Misc Hardware Kit) 397084-001 ---- Mandatory
4 Foot (included in Misc Hardware Kit) 166939-007 ---- Mandatory
5 Hard drive EMI shield 395015-001 395624-001 Mandatory
6 Optical drive shield 395019-001 395625-001 Mandatory
7 Drive release latch 395020-001 397122-001 Mandatory
8 Misc Plastics/Hardware Kit *, including:

Assembly
number

---- 397119-001 Mandatory

Spare part
number

Customer
self repair

• Screw, 6-32x.187,TF,HI/TP w/serr (10)

• Screw, M3,TT,HI/TP,S15IPX5mm (10)

• Feet (4)

• Expansion slot cover lock

• Thumbscrew, 6-32 X .25, Cbn

4

System components exploded view

Figure -2 [System components exploded view]

Table -2 System components spare parts list

Item Description

1 System fan 391976-001 392172-001 Mandatory
2 Processor heatsink-cooling fan (HSF) assembly 391818-001 392171-001 Recommended
3 Processors (include alcohol pad and thermal grease)
a) Intel Celeron D 2.53 GHz/533 MHz FSB with 256 KB L2 cache 367744-005 392167-001 Recommended
b) Intel Pentium 4 3.0 GHz/800 MHz FSB with 2 MB L2 cache 379289-001 392168-001 Recommended
c) Intel Pentium 4 3.2 GHz/800 MHz FSB with 2 MB L2 cache 379289-002 392169-001 Recommended
d) Intel Pentium 4 3.4-GHz/800 MHz FSB, with 2 MB L2 cache 379289-003 398388-001 Recommended
e) Intel Pentium 4 3.6-GHz/800 MHz FSB, with 2 MB L2 cache 379288-001 398389-001 Recommended
f) Intel Pentium 4 3.8-GHz/800 MHz FSB, with 2 MB L2 cache 379288-002 398390-001 Recommended
4 Memory boards (PC2-4200 unbuffered ECC DDR II DIMM )
a) 512 MB 384375-051 392176-001 Mandatory
b) 1 GB 384376-051 398955-001 Mandatory
c) 2 GB 384377-061 398956-001 Mandatory
5 System board 389504-001 392170-001 Recommended
6 SCSI controller card 332541-001 339051-001 Recommended
366651-001 Mandatory
Mass storage devices
7 48X CD-ROM drive 266072-001 288894-001 Mandatory
8 SCSI hard drive
a) 36GB 15K U320 357014-001 372659-001 Mandatory
b) 72GB 10K U320 332934-001 Mandatory
c) 146GB 10K U320 357915-001 Mandatory
9 SATA hard drive 332649-003 373311-001 Mandatory
Misc parts
10 350-W power supply unit with cable assembly 391977-001 392173-001 Mandatory

Assembly
number

Spare part
number

Customer self
repair

5

Table -2 System components spare parts list

Item Description

11 HP Lights-Out 100 Remote Management Card * 389503-001 392175-001 Mandatory
12 Hard drive conversion bracket * 351795-001 397117-001 Mandatory
13 Return kit * ---- 394742-001 Mandatory
14 CD-ROM drive cable assembly, ATA100 * 395016-001 395620-001 Mandatory

15 SCSI hard drive cable * 391982-001 392178-001 Mandatory
16 SATA hard drive cable, 5.25-inch, ODD bay * 326965-002 346142-001 Mandatory
17 SATA hard drive cable * 381868-002 392179-001 Mandatory
18 USB/Power LED cable* 398417-001 398770-001 Mandatory

HP contact information

For the name of the nearest HP authorized reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

• In other locations, refer to the HP website at http://www.hp.com/.

For HP technical support:

• In North America:

• Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week.

For continuous quality improvement, calls may be recorded or monitored.

• If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information

about Care Packs, refer to the HP website at http://www.hp.com/.

• Outside North America, call the nearest HP Technical Support Phone Center. For telephone numbers for
worldwide Technical Support Centers, refer to the HP website at http://www.hp.com/

Assembly
number

Spare part
number

.

Customer self
repair

Before you contact HP

Be sure to have the following information available before you call HP:

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Applicable error messages

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

6

2 Removal and replacement procedures

This chapter provides subassembly/module-level removal and replacement procedures for the HP ProLiant ML110
Generation 3 server.

Review the specifications of a new component before installing it to make sure it is compatible with the server.
When you integrate new components into the system, record its model and serial number, and any other
pertinent information for future reference. After completing any removal or replacement procedure, run the
diagnostics program to verify that all components operate properly.

Hardware configuration tools

In performing any hardware configuration procedure you may need the following tools:

• T-15 Torx screwdriver

• Flat-blade screwdriver

NOTE: The figures used in this chapter to illustrate procedural steps are labeled numerically (i.e., 1, 2…).
When these figures are used in substep items, the alphabetically labeled instructions correspond to the
numbered labels on the related figure (i.e., Label 1 corresponds to step a, label 2 corresponds to step b, etc.).

Hardware configuration information

WARNING! Only authorized technicians trained by HP should attempt to repair this equipment. Because of the
complexity of the individual boards and subassemblies, no one should attempt to make repairs at the
component level or to make modifications to any printed wiring board. Improper repairs can create a safety
hazard.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly
grounded (earthed) before beginning any installation procedure. Refer to the “Electrostatic Discharge
Information” section for more information.

Before removing any serviceable parts, determine whether the part is hot-plug or non-hot-plug.

Non-hot-plug device

If the device is non-hot-plug, you must power down the server. Non-hot-plug devices in the server include the
processor, all boards, memory modules, fans, PCI option cards, and all hard drives.

Electrostatic discharge information

ESD can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are
necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions:

• Transport products in static-safe containers such as conductive tubes, bags, or boxes.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.

• Cover workstations with approved static-dissipating material. Use a wrist strap connected to the work

surface and properly grounded (earthed) tools and equipment.

• Keep work area free of nonconductive materials, such as ordinary plastic assembly aids and foam packing.

• Make sure that you are always properly grounded (earthed) when touching a static-sensitive component or

assembly.

• Avoid touching pins, leads, or circuitry.

• Always place drives with the Printed Circuit Board (PCB) assembly-side down.

• Use conductive field service tools.

7

Symbols on equipment

These symbols may be located on equipment in areas where hazardous conditions may exist.

WARNING! This symbol, in conjunction with any of the following symbols, indicates the presence of a
potential hazard. The potential for injury exists if warnings are not observed. Consult your documentation for
specific details.

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all
servicing to qualified personnel.

WARNING! To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer
all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no user or field
serviceable parts. Do not open for any reason.

WARNING! To reduce the risk of injury from electric shock hazards, do not open this enclosure.

This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug

telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the
potential for injury exists.

WARNING! To reduce the risk of injury from a hot component, allow the surface to cool before
touching.

These symbols, on power supplies or systems, indicate that the equipment is supplied by
multiple sources of power.

WARNING! To reduce the risk of injury from electric shock, remove all power cords to
completely disconnect power from the system.

This symbol indicates that the component exceeds the recommended weight for one individual to

Weight in kg
Weight in lbs

handle safely.
WARNING! To reduce the risk of personal injury or damage to the equipment, observe local

occupational health and safety requirements and guidelines for manual material handling.

Pre-installation instructions

Perform the steps below before you open the server or before you remove or replace any component:

WARNING! Failure to properly turn off the server before you open it or before you start installing/removing
components may cause serious damage as well as bodily harm.

1. Turn off the server and all the peripherals connected to it.
Refer to the Powering down the server section in this chapter for detailed instructions on how to completely

power down the server.

2. Unplug all cables from power outlets to avoid exposure to high energy levels that may cause burns if parts
are short-circuited by metal objects such as tools or jewelry. If necessary, label each cable for reassembly.

3. Disconnect telecommunication cables to avoid exposure to shock hazard from ringing voltages.

4. Open the server according to the instructions described in the System covers section in this chapter.

8

5. Follow the ESD precautions listed previously in this chapter when handling a server component.

Post-installation instructions

Observe the following items after installing or removing a server component:

1. Make sure that you install all components according to the described step-by-step instructions.

2. Make sure not to leave loose tools or parts inside the server.

3. Reinstall any expansion board(s), peripheral(s), and system cable(s) that have previously been removed.

4. Reinstall the system covers.

5. Connect all external cables and the AC power cord to the system.

6. Press the power button on the front panel to turn on the server.

CAUTION: Do not operate the server for more than 10 minutes with the access panel and drives removed.

Otherwise, improper cooling airflow may damage system components.

Powering down the server

To completely remove all power from the system, disconnect all power cords from the server.

WARNING! Hazardous voltages are present inside the server. Always disconnect AC power from the server
and other associated assemblies while working inside the unit. Serious injury may result if this warning is not
observed.

WARNING! To reduce the risk of injury from electric shock, disconnect all power cords to completely remove
power from the system.

WARNING! To reduce the risk of personal injury from hot surfaces, allow the internal system components to
cool before touching them.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges
and voltage spikes, and keeps the system in operation during a power failure.

CAUTION: The server must always be operated with the system covers on. Proper cooling is not achieved
when the system covers are removed.

To power down the server:

1. Shut down server as directed by the operating system documentation.

2. Disconnect the AC power cord from the AC outlet and then from the server.

3. Be sure that the power LED indicator is turned off and that the fan noise has stopped.

4. Disconnect all external peripheral devices from the server.

9

System covers

The access panel and the front bezel are both detachable. You must remove these system covers before you can
remove or replace a server component.

Access panel

You must remove the access panel to access internal components and mass storage devices.
To remove the access panel:

1. Perform steps 1 through 3 of the Pre-installation instructions.

2. Remove the access panel from the chassis:
a. Loosen the captive thumbscrew located on the rear edge of the access panel.
b. Slide the panel back about 2.5 cm (1.0 in).
c. Lift the panel from the chassis.

Figure -1 [Removing the access panel]

3. Place the access panel in a safe place for reinstallation later.

After completing any removal or replacement procedure, replace the access panel by following the steps below:

1. Perform steps 1 through 3 of the Post-installation instructions.

2. Reinstall the access panel:
a. Use two hands to place the access panel flat against the chassis, the back of the access panel

extending about 2.5 cm (1.0 in) behind the back of the server. Make sure the hooks on the access
panel align with the holes on the edges of the chassis.

b. Slide the access panel toward the front of the chassis to position it into place.
c. Tighten the captive thumbscrew to secure the access panel.

Figure -2 [Reinstalling the access panel]

3. Perform steps 5 through 6 of the Post-installation instructions.

10

Front bezel

You must remove the front bezel to access the hard drives and optical drives.
To remove the front bezel:

1. Remove the access panel.

2. Remove the front bezel:

Figure -3 [Removing the front bezel]

a. Press in on the two bottom tabs on the side of the bezel so that they release from the chassis.
b. Press in on the upper tab on the side of the bezel so that it releases from the chassis. The bezel will

rotate out slightly.

c. Pull the bezel away from the front panel.

3. Place the front bezel in a safe place for reinstallation later.

To replace the front bezel, follow the steps below:

1. Position the chassis in the upright position.

2. Insert the two hooks on the right side of the bezel into the rectangular holes on the chassis, and then rotate

the bezel into place so that the three tabs on the left side of the bezel snap into the slots on the chassis.

Figure -4 [Reinstalling the front bezel]

11

Drives

You can install up to two optical drives or up to three hard drives in the server. The second optical drive bay can
support a SATA or SCSI hard drive.

Cable management

Always follow good cable management practices when working inside the computer.

• Keep cables away from major heat sources like the heatsink.

• Do not jam cables on top of expansion cards or memory modules. Printed circuit cards are not designed to

withstand excessive pressure.

• Keep cables clear of sliding or moveable parts to prevent cutting or crimping.

• When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the wires.

• Some flat ribbon cables come prefolded. Never change the folds on these cables.

• Do not sharply bend any cable. A sharp bend can break the internal wires.

• Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.

• Never crease a SATA data cable.

• Do not rely on components like the drive cage, power supply, or system cover to push cables down into the

chassis.

When removing the power supply power cables from the P2 or P3 connectors on the system board, always
follow these steps:

1. Squeeze on the top of the retaining latch attached to the cable end of the connector.

2. Grasp the cable end of the connector and pull it straight up.
CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable could damage the

cable and result in a failed power supply.

Figure -5 [Unplugging power cables]

12

Cable connections

The following table provides information about power supply cable connector labels, as well as system board
connector designators. The top half of the table indicates the label on the power supply cable. The bottom half of
the table provides the system board designators that various cables plug into. For more detailed information
about system board components, see System board components in Chapter 4.

Table -1 Cable connections

Cable To Cable Designator

Power supply System board P1
Power supply System board CPU power P2
Power supply 1st SATA hard drive P9
Power supply 2nd SATA hard drive P8
Power supply 3rd SATA hard drive P7
Power supply 1st SCSI hard drive P6
Power supply 2nd SCSI hard drive P5
Power supply 3rd SCSI hard drive P4
Power supply 1st optical drive P3
Power supply 2nd optical drive P4

Cable To System board designator

CPU fan connector System board P70
Rear system fan System board P8
Serial port B System board P52
Front USB connector System board P24
Front I/O connector System board P5
1st SATA connector System board P60
2nd SATA connector System board P61
Internal USB tape drive System board J4
Internal USB port System board J3

13

Drive bay configuration

The server supports a maximum of four internal drives. The two upper drive bays are primarily for removable
media devices, while the two lower drive bays are only for hard drives. The two upper bays are half height IDE
optical bays. The two lower drive bays can accommodate non-hot-plug hard drives.

NOTE: You can install a SATA or SCSI hard drive into the second half-height optical bay. This type of
installation requires use of a conversion kit.

Figure -6 [Drive bay configuration]

1 Optical drive 3 2

nd

2 2

optical drive or 3rd SATA or SCSI hard drive 4 1st SATA or SCSI hard drive

Releasing drives

A drive latch with release tabs secures the drives in the drive bay. Lift the release tab on the drive latch for the
drive you want to remove, and then slide the drive from its drive bay.

Figure -7 [Releasing drives]

When replacing drives, remove the four guide screws (two on each side) from the old drive. You will need these
screws to install a new drive.

nd

SATA or SCSI hard drive

14

Optical drive

To replace an optical drive:

1. Perform steps 1 through 3 of the Pre-installation instructions.

2. Remove the access panel.

3. Remove the front bezel.

4. Remove the optical drive from the server:
a. Disconnect the power and data cables from the rear of the optical drive.
b. A drive latch with release tabs secures the drives in the drive bay. Lift the release tab on the drive latch.
c. Slide the drive from the drive bay.

Figure -8 [Removing an optical drive]

5. Place the old optical drive on a static-dissipating work surface or inside of an anti-static bag.

6. Remove the new optical drive from its protective packaging.

7. Check that the IDE jumper on the rear section of the optical drive is set to Cable-Select mode.

8. Install the new optical drive:
a. Insert four screws (two on each side) into the new optical drive.
b. Guide the new optical drive into the optical bay, with the cable connectors facing the rear of the

chassis, and then push the drive all the way into the drive bay until the drive clicks into place.

c. Connect the IDE power and data cables to their connectors on the rear of the drive.

Figure -9 [Installing an optical drive]

9. Observe the post-installation procedures.

15