HP ProLiant ML110 G7 Server
tended for experienced
setup experience. HP assumes you are qualified in the servicing of computer equipment and
Part Number: 638029-003
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is in
IT professionals or end-users with no or prior hardware
trained in recognizing hazards in products with hazardous energy levels.
January 2013
Edition: 3
© Copyright 2011, 2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft®, and Windows® are U.S. registered trademarks of Microsoft Corporation.
Contents
Component identification ............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ............................................................................................................ 7
Rear panel components .............................................................................................................................. 8
Rear panel LEDs and buttons ............................................................................................................. 9
System board components ........................................................................................................................ 10
DIMM slot locations ....................................................................................................................... 11
System maintenance switch ............................................................................................................. 11
System board LEDs ........................................................................................................................ 12
NMI functionality ........................................................................................................................... 12
SAS and SATA drive numbering ................................................................................................................ 13
SAS and SATA drive LEDs ........................................................................................................................ 14
SAS and SATA drive LED combinations ...................................................................................................... 14
BBWC module LEDs ................................................................................................................................ 15
FBWC module LEDs ................................................................................................................................. 17
Fan locations .......................................................................................................................................... 18
Operations ................................................................................................................................. 19
Power up the server ................................................................................................................................. 19
Power down the server ............................................................................................................................. 19
Unlock and open the tower bezel .............................................................................................................. 20
Remove the tower bezel ........................................................................................................................... 20
Install the tower bezel .............................................................................................................................. 20
Remove the access panel.......................................................................................................................... 21
Install the access panel............................................................................................................................. 21
Remove the air baffle ............................................................................................................................... 22
Install the air baffle .................................................................................................................................. 22
Setup ......................................................................................................................................... 24
Optional installation services .................................................................................................................... 24
Optimum environment .............................................................................................................................. 24
Space and airflow requirements ...................................................................................................... 24
Temperature requirements ............................................................................................................... 25
Power requirements ....................................................................................................................... 25
Electrical grounding requirements .................................................................................................... 25
Identifying the contents of the server shipping carton .................................................................................... 26
Installing hardware options ....................................................................................................................... 26
Setting up a tower server .......................................................................................................................... 26
Installing a server in a rack ....................................................................................................................... 26
Powering up and configuring the server ..................................................................................................... 28
Installing the operating system................................................................................................................... 29
Registering the server ............................................................................................................................... 29
Hardware options installation ....................................................................................................... 30
Introduction ............................................................................................................................................ 30
HP product QuickSpecs ............................................................................................................................ 30
SAS and SATA drive options .................................................................................................................... 30
Contents 3
Drive installation guidelines ............................................................................................................ 30
Installing a drive ............................................................................................................................ 30
Drive cage options .................................................................................................................................. 32
Four-bay LFF hot-plug drive cage option ............................................................................................ 32
Eight-bay SFF hot-plug drive cage option .......................................................................................... 35
Drive LED cable option ............................................................................................................................. 37
Storage controller option .......................................................................................................................... 38
BBWC battery/FBWC capacitor pack and module option ............................................................................ 38
Optical drive option ................................................................................................................................ 42
Memory options ...................................................................................................................................... 45
DIMM identification ....................................................................................................................... 45
Single-rank and dual-rank DIMMs .................................................................................................... 46
Memory subsystem architecture ....................................................................................................... 46
Memory configuration .................................................................................................................... 46
Expansion board options .......................................................................................................................... 48
Installing an expansion board ......................................................................................................... 48
Dedicated iLO management port option ..................................................................................................... 50
Enabling the dedicated iLO management port ................................................................................... 51
HP Trusted Platform Module option ............................................................................................................ 52
Installing the Trusted Platform Module board ..................................................................................... 53
Retaining the recovery key/password .............................................................................................. 54
Enabling the Trusted Platform Module ............................................................................................... 55
RPS enablement option ............................................................................................................................ 55
Cabling ..................................................................................................................................... 60
Storage cabling ...................................................................................................................................... 60
Four-bay LFF drive cabling .............................................................................................................. 60
Eight-bay SFF drive cabling ............................................................................................................. 62
Optical drive cabling ............................................................................................................................... 63
Optical drive cabling in a nonredundant power configuration ............................................................. 63
Optical drive cabling in a redundant power configuration .................................................................. 63
Battery/capacitor pack cabling ................................................................................................................. 64
Power supply cabling............................................................................................................................... 64
Nonredundant power supply cabling ............................................................................................... 64
Redundant power supply cabling ..................................................................................................... 65
Configuration and utilities ............................................................................................................ 66
Configuration tools .................................................................................................................................. 66
SmartStart software ........................................................................................................................ 66
HP ROM-Based Setup Utility ............................................................................................................ 66
Array Configuration Utility .............................................................................................................. 68
Option ROM Configuration for Arrays ............................................................................................. 69
Re-entering the server serial number and product ID ........................................................................... 69
Management tools ................................................................................................................................... 70
Automatic Server Recovery ............................................................................................................. 70
ROMPaq utility .............................................................................................................................. 70
Integrated Lights-Out technology ...................................................................................................... 70
Erase Utility .................................................................................................................................. 71
USB support .................................................................................................................................. 71
Diagnostic tools ...................................................................................................................................... 71
HP Insight Diagnostics .................................................................................................................... 71
HP Insight Diagnostics survey functionality ........................................................................................ 72
Integrated Management Log ........................................................................................................... 72
Remote support and analysis tools ............................................................................................................. 72
Contents 4
HP Insight Remote Support software ................................................................................................. 72
Keeping the system current ....................................................................................................................... 73
Drivers ......................................................................................................................................... 73
Version control .............................................................................................................................. 73
ProLiant Support Packs ................................................................................................................... 74
Operating System Version Support .................................................................................................. 74
Firmware ...................................................................................................................................... 74
HP Smart Update Manager ............................................................................................................. 74
Change control and proactive notification ........................................................................................ 75
Care Pack .................................................................................................................................... 75
Troubleshooting .......................................................................................................................... 76
Troubleshooting resources ........................................................................................................................ 76
Pre-diagnostic steps ................................................................................................................................. 76
Important safety information ............................................................................................................ 76
Symptom information ..................................................................................................................... 78
Prepare the server for diagnosis ...................................................................................................... 78
Loose connections ................................................................................................................................... 80
Service notifications ................................................................................................................................. 81
Server health LEDs ................................................................................................................................... 81
Troubleshooting flowcharts ....................................................................................................................... 81
Start diagnosis flowchart ................................................................................................................ 81
General diagnosis flowchart ........................................................................................................... 82
Server power-on problems flowchart ................................................................................................ 84
POST problems flowchart ............................................................................................................... 87
OS boot problems flowchart ........................................................................................................... 89
Server fault indications flowchart ..................................................................................................... 90
POST error messages and beep codes ....................................................................................................... 92
Battery replacement .................................................................................................................... 94
Regulatory information ................................................................................................................ 95
Safety and regulatory compliance ............................................................................................................. 95
Turkey RoHS material content declaration ................................................................................................... 95
Ukraine RoHS material content declaration ................................................................................................. 95
Warranty information .............................................................................................................................. 95
Electrostatic discharge ................................................................................................................. 96
Preventing electrostatic discharge .............................................................................................................. 96
Grounding methods to prevent electrostatic discharge .................................................................................. 96
Specifications ............................................................................................................................. 97
Environmental specifications ..................................................................................................................... 97
Mechanical specifications ........................................................................................................................ 97
Power supply specifications ...................................................................................................................... 97
Support and other resources ........................................................................................................ 99
Before you contact HP .............................................................................................................................. 99
HP contact information ............................................................................................................................. 99
Customer Self Repair ............................................................................................................................... 99
Acronyms and abbreviations ...................................................................................................... 107
Documentation feedback ........................................................................................................... 110
Index ....................................................................................................................................... 111
Contents 5
Contents 6
Component identification
Front panel components
Item Description
1
2
Media drive bay
USB connectors (4)
Front panel LEDs and buttons
Component identification 7
Item Description Status
1
2
3
4
5
6
7
8
System health LED Green = Normal
Amber = System degraded
Red = System critical
NIC 1 link/activity LED Green = Network link
Flashing green = Network link and activity
Off = No link to network (If the power is off, view the rear panel NIC
LEDs for status.)
Drive activity LED Flashing green = Drive active
Off = No drive activity
System power button/LED Green = System on
Amber = System in standby, but power is still applied
Off = Power cord not attached or power supply failed
Power status LED Green = System on
Amber = System in standby, but power is still applied
Off = Power cord not attached or power supply failed
NIC 2 link/activity LED Green = Network link
Flashing green = Network link and activity
Off = No link to network (If the power is off, view the rear panel NIC
LEDs for status.)
UID button/LED Blue = Activated
Flashing blue = System being remotely managed
Off = Deactivated
Optical drive activity LED Flashing green = Drive active
Off = No drive activity
Rear panel components
Item Description
1
2
3
Kensington lock notch
Power supply connector
PCIe slot cover retainer latch
Component identification 8
4
Slot 1 PCIe2x16 (16, 8, 4, 1)
HP dedicated iLO
Green = Network link
5
6
7
8
9
10
11
12
13
14
Slot 2 PCIe2x8 (4, 1)
Slot 3 PCIe2x8 (4, 1)
Slot 4 PCIe2x4 (1)
USB connectors (4)
HP dedicated iLO management port (option)
UID button/LED
10/100/1000 NIC1 connector/shared iLO management port
10/100/1000 NIC2 connector
Video connector
Serial connector
Rear panel LEDs and buttons
Item Description Status
1
2
3
4
UID LED/button Flashing blue = Activated
Off = System being managed remotely/deactivated
management port
option LEDs
Flashing green = Network link and activity
Off = No link to network
NIC activity LED Green = Network activity
Flashing green = Network activity
Off = No network activity
NIC link LED Green = Network link
Off = No network link
Component identification 9
System board components
SMB bus connector
Item Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
Dedicated iLO management module connector
System maintenance switch
RPS connector (1x5 pin)
Front system fan connector (2x3 pin)
Processor socket
DIMM slots (4)
24-pin power supply connector
Processor-heatsink fan assembly connector (2x3 pin)
Rear system fan connector (2x3 pin)
RPS connector (2x8 pin)
Internal USB connector
System battery
2
I
C cable connector
SATA connectors (2)
Temperature sensor connector
SD card connector
Mini-SAS connector
Front I/O connector
Front USB connectors (2)
Slot 1 PCIe2x16 (16, 8, 4, 1)
Slot 2 PCIe2x8 (4, 1)
Slot 3 PCIe2x8 (4, 1)
Slot 1 PCIe2x4 (1)
4-pin power supply connector
TPM connector
Component identification 10
Item Description
Off
Off = System configuration can be
27
Rear USB connectors (4)
28
NMI header
DIMM slot locations
DIMM slots are numbered sequentially (1 through 4) for the processor.
System maintenance switch
Position Default Function
1
2
3
4
5
6
7
8
9
10
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
Off Off = iLO security is enabled
On = iLO security is disabled
changed
On = System configuration is locked
— Reserved
— Reserved
Off Off = Power-on password is enabled
On = Power-on password is disabled
Off Off = No function
On = Clear NVRAM
— Reserved
— Reserved
— Reserved
— Reserved
Component identification 11
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
System board LEDs
Item LED description Status
1
2
Power supply 1
failure
Power supply 2
(redundant) failure
NMI functionality
An NMI crash dump enables you to create crash dump files when a system is hung and not responding to
traditional debug mechanisms.
Crash dump log analysis is an essential part of diagnosing reliability problems such as hangs in operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to cycle the system power. Resetting the system erases any information that might support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
hard reset.
To force the OS to invoke the NMI handler and generate a crash dump log, do either of the following:
• Short the NMI header pins.
• Use the iLO Virtual NMI feature.
Red = Power supply 1 failed
Off = Normal
Red = Power supply 2 failed
Off = Normal
For more information, see the whitepaper on the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).
Component identification 12
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