HP ProLiant ML10 v2 User Manual

HP ProLiant ML10 v2 Server
Part Number: 811615-001
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
March 2015 Edition: 1
© Copyright 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft® and Windows® are U.S. registered trademarks of the Microsoft group of companies.
MicroSD is a trademark or a registered trademark of SD-3C in the United States, other countries or both.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware® is a registered trademark of trademark of VMware, Inc. in the United States and/or other jurisdictions.
Contents
Component identification ............................................................................................................... 6
Front panel components ............................................................................................................................. 6
Front panel LEDs and buttons ...................................................................................................................... 7
Front panel LED power fault codes ..................................................................................................... 7
Rear panel components .............................................................................................................................. 8
Rear panel LEDs and buttons ....................................................................................................................... 9
System board components .......................................................................................................................... 9
DIMM slot locations ....................................................................................................................... 10
PCIe expansion slot definitions ........................................................................................................ 11
System maintenance switch ............................................................................................................. 11
NMI functionality ........................................................................................................................... 11
Drive numbering ..................................................................................................................................... 12
Operations ................................................................................................................................. 13
Power up the server ................................................................................................................................. 13
Power down the server ............................................................................................................................. 13
Install the tower bezel .............................................................................................................................. 13
Unlock the tower bezel ............................................................................................................................ 14
Remove the tower bezel ........................................................................................................................... 14
Install the access panel............................................................................................................................. 15
Remove the access panel.......................................................................................................................... 15
Install the air baffle .................................................................................................................................. 16
Remove the air baffle ............................................................................................................................... 17
Setup ......................................................................................................................................... 19
Optional installation services .................................................................................................................... 19
Optimum environment .............................................................................................................................. 19
Space and airflow requirements ...................................................................................................... 19
Temperature requirements ............................................................................................................... 20
Power requirements ....................................................................................................................... 20
Electrical grounding requirements .................................................................................................... 20
Server warnings and cautions ................................................................................................................... 21
Identifying the contents of the server shipping carton .................................................................................... 21
Installing hardware options ....................................................................................................................... 21
Installing the operating system................................................................................................................... 22
Powering on and selecting boot options ..................................................................................................... 22
Registering the server ............................................................................................................................... 22
Hardware options installation ....................................................................................................... 23
Introduction ............................................................................................................................................ 23
Drive options .......................................................................................................................................... 23
Drive installation guidelines ............................................................................................................ 23
Installing a drive ............................................................................................................................ 23
Drive enablement option .......................................................................................................................... 25
Controller options .................................................................................................................................... 28
Installing an HP H220/H221 host bus adapter ................................................................................. 28
Optical drive option ................................................................................................................................ 30
Contents 3
Memory options ...................................................................................................................................... 33
HP SmartMemory .......................................................................................................................... 33
DIMM identification ....................................................................................................................... 33
Single-rank and dual-rank DIMMs .................................................................................................... 34
Memory subsystem architecture ....................................................................................................... 34
ECC memory ................................................................................................................................ 34
General DIMM slot population guidelines ......................................................................................... 35
Installing a DIMM .......................................................................................................................... 35
Setting up the HP PS1810-24G Switch (optional) ........................................................................................ 36
HP Trusted Platform Module option ............................................................................................................ 37
Installing the Trusted Platform Module board ..................................................................................... 38
Retaining the recovery key/password .............................................................................................. 40
Enabling the Trusted Platform Module ............................................................................................... 40
Cabling ..................................................................................................................................... 41
Cabling overview .................................................................................................................................... 41
Storage cabling ...................................................................................................................................... 41
Drive to system board (SATA drive support only) ............................................................................... 41
Drive to controller (SATA and SAS drive support) ............................................................................... 42
Optical drive cabling ............................................................................................................................... 42
Software and configuration utilities ............................................................................................... 43
Server mode ........................................................................................................................................... 43
Product QuickSpecs ................................................................................................................................. 43
HP iLO ................................................................................................................................................... 43
Integrated Management Log ........................................................................................................... 44
HP Insight Remote Support .............................................................................................................. 44
HP Insight Diagnostics .............................................................................................................................. 45
HP Insight Diagnostics survey functionality .................................................................................................. 45
Scripting Toolkit for Windows and Linux..................................................................................................... 46
HP Service Pack for ProLiant ..................................................................................................................... 46
HP Smart Update Manager ............................................................................................................. 46
Re-entering the server serial number and product ID ..................................................................................... 46
Utilities and features ................................................................................................................................ 47
HP Smart Storage Administrator ...................................................................................................... 47
Automatic Server Recovery ............................................................................................................. 47
USB support .................................................................................................................................. 48
Redundant ROM support ................................................................................................................ 48
Keeping the system current ....................................................................................................................... 48
Access to HP Support Materials ....................................................................................................... 48
Drivers ......................................................................................................................................... 49
Software and firmware ................................................................................................................... 49
Operating System Version Support .................................................................................................. 49
Version control .............................................................................................................................. 49
HP operating systems and virtualization software support for ProLiant servers ........................................ 50
HP Technology Service Portfolio ...................................................................................................... 50
Change control and proactive notification ........................................................................................ 50
Troubleshooting .......................................................................................................................... 51
Troubleshooting resources ........................................................................................................................ 51
System battery replacement .......................................................................................................... 52
Regulatory information ................................................................................................................ 54
Safety and regulatory compliance ............................................................................................................. 54
Contents 4
Turkey RoHS material content declaration ................................................................................................... 54
Ukraine RoHS material content declaration ................................................................................................. 54
Warranty information .............................................................................................................................. 54
Electrostatic discharge ................................................................................................................. 55
Preventing electrostatic discharge .............................................................................................................. 55
Grounding methods to prevent electrostatic discharge .................................................................................. 55
Specifications ............................................................................................................................. 56
Environmental specifications ..................................................................................................................... 56
Server specifications ................................................................................................................................ 56
Power supply specifications ...................................................................................................................... 56
Support and other resources ........................................................................................................ 57
Before you contact HP .............................................................................................................................. 57
HP contact information ............................................................................................................................. 57
Customer Self Repair ............................................................................................................................... 57
Acronyms and abbreviations ........................................................................................................ 65
Documentation feedback ............................................................................................................. 69
Index ......................................................................................................................................... 70
Contents 5
Component identification
Media drive bay
Front panel components
Item Description
1 2 3 4 5
Optical drive (optional)
Power On/Standby button and system power LED USB 2.0 connectors Drive cage bay
Component identification 6
Front panel LEDs and buttons
Item Description Status
1
UID button/LED* Solid blue = Activated
Flashing blue:
1 Hz/cycle per sec = Remote management or firmware upgrade in
progress
4 Hz/cycle per sec = iLO manual reboot sequence initiated 8 Hz/cycle per sec = iLO manual reboot sequence in progress
Off = Deactivated
2
3
4
* When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see "Front panel LED power fault codes (on page 7)." ** If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status. † Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected.
Health LED* Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is rebooting. Flashing amber = System degraded** Flashing red (1 Hz/cycle per sec) = System critical**
NIC status LED* Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity
Power On/Standby button and system power LED*
Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present†
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers.
Component identification 7
Video connector
Subsystem Front panel LED behavior
System board Processor Memory Riser board PCIe slots FlexibleLOM Removable HP Flexible Smart Array
controller/Smart SAS HBA controller System board PCIe slots Power backplane or storage backplane Power supply
1 flash 2 flashes 3 flashes 4 flashes 5 flashes 6 flashes
7 flashes 8 flashes 9 flashes
For more information, see "Front panel LEDs and buttons (on page 7)."
Rear panel components
Item Description
1
Power supply
2 3
Kensington security slot PCIe3 x16 (8,4,1) slot 4, full-height, three-quarters-length, stand up expansion
board*
4 5 6
PCIe3 x8 (8,4,1) slot 3, full-height, half-length, stand up expansion board* PCIe2 x8 (1) slot 2, full-height, half-length, stand up expansion board* PCIe2 x4 (1) slot 1, full-height, half-length, stand up expansion board*
7 8
9
* For more information on the expansion slot specifications, see "PCIe expansion slot definitions (on page 11)."
USB 3.0 connectors
NIC connectors
Component identification 8
Rear panel LEDs and buttons
Item Description Status
1
2
NIC activity LED Solid green = Link to network
Flashing green = Network active Off = No network activity
NIC link LED Solid green = Link exists
Off = No link exists
System board components
Component identification 9
System maintenance switch
PCIe2 x8 (1) slot 2, full-height, half-length, stand up expansion
Item Description
1 2 3 4 5 6 7 8 9 10 11 12 13
14
15
16
17 18
19
* For more information on the expansion slot specifications, see "PCIe expansion slot definitions (on page 11)."
Processor TPM connector System battery 24-pin power supply connector Mini-SAS connector SATA Port 1 SATA Port 2 Front USB connector Front I/O connector Ambient sensor connector NMI Header
PCIe2 x4 (1) slot 1, full-height, half-length, stand up expansion board*
board* PCIe3 x8 (8,4,1) slot 3, full-height, half-length, stand up expansion
board* PCIe3 x16 (8,4,1) slot 4, full-height, three-quarters-length, stand up
expansion board* Fan power connector 4-pin power connector
DIMM slots
DIMM slot locations
The arrow points to the front of the server.
DIMM slots are numbered 1 through 4. Letters are used for AMP mode DIMM ordering.
Component identification 10
PCIe expansion slot definitions
Slot number Type Length Height Connector link width Negotiable link width
1 2 3
4
PCIe2 Half Full x4 x1signal / 25W PCIe2 Half Full x8 x1 signal / 25W PCIe3 Half Full x8 x8 signal / 25W
PCIe3 3/4 Full x16 x8 signal / 75W
System maintenance switch
Switch Default Function
1
2
5
6
3, 4, 7, 8, 9, 10, 11, 12
Off Off = No function
On = iLO security is disabled
Off Off = System configuration can be
changed On = System configuration is locked
Off Off = Power-on password is enabled
On = Power-on password is disabled
Off Off = No function
On = ROM reads configuration as invalid
Reserved
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to restart the system. Resetting the system erases any information which could support problem analysis, but the NMI feature preserves that information by performing a memory dump before a system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
Use the iLO Virtual NMI feature.
Short the NMI header ("System board components" on page 9).
For more information, see the HP website (http://www.hp.com/support/NMI).
Component identification 11
Drive numbering
Component identification 12
Operations
Power up the server
1. Connect each power cord to the server.
2. Connect each power cord to the power source.
3. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes
Power down the server
from amber to green.
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby mode.
Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.
Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.
Install the tower bezel
1. Insert the tabs on the tower bezel into the slots on the front chassis.
Operations 13
2. Close and lock the tower bezel.
Unlock the tower bezel
The tower bezel must be unlocked and opened to access the drive cage and media bays. It must be unlocked to remove the access panel. The bezel must remain closed during normal server operations.
Remove the tower bezel
1. Unlock the tower bezel (on page 14).
2. Open the tower bezel.
Operations 14
3. Pull the bezel away from the front chassis.
Install the access panel
1. Unlock the tower bezel (on page 14), if locked.
2. Install the access panel: a. Place the access panel on the chassis, and slide it toward the front of the server. b. Tighten the thumbscrew.
3. Close and lock the tower bezel.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
Operations 15
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize
1. Power down the server (on page 13).
2. Remove all power:
3. Unlock the tower bezel (on page 14).
4. Place the server on its side.
5. Remove the access panel:
the amount of time the access panel is open.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.
a. Loosen the access panel thumbscrew. b. Slide the access panel back. c. Lift the access panel away from the chassis.
Install the air baffle
1. Insert the tabs on the baffle into the slots on the rear chassis.
Operations 16
2. Push the front end of the baffle inside the chassis.
3. Install the access panel (on page 15).
4. Lock the tower bezel.
5. Power up the server (on page 13).
Remove the air baffle
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize
1. Power down the server (on page 13).
2. Remove all power:
3. Unlock the tower bezel (on page 14).
4. Remove the access panel (on page 15).
the amount of time the access panel is open.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.
Operations 17
5. Remove the air baffle.
Operations 18
Setup
Optional installation services
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Some of the Care Pack services are:
Hardware support
o 6-Hour Call-to-Repair
o 4-Hour 24x7 Same Day
o 4-Hour Same Business Day
Software support
o Microsoft® operating systems
o Linux operating systems
o HP ProLiant Essentials (HP SIM and RDP)
Integrated hardware and software support
o Critical Service
o Proactive 24
o Support Plus
o Support Plus 24
Startup and implementation services for both hardware and software
For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack).
Optimum environment
When installing the server, select a location that meets the environmental standards described in this section.
Space and airflow requirements
Leave at least a 7.6-cm (3-inch) clearance space at the front and back of the server for proper ventilation.
Setup 19
Temperature requirements
To ensure continued, safe, and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment.
The maximum recommended TMRA for most server products is 35°C (95°F). The temperature in the room where the server is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
Do not permit optional equipment to impede airflow around the server beyond the maximum
allowable limits.
Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, see the product rating label or the user documentation supplied with that option.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply. This device protects the hardware from damage caused
When installing more than one server, you might have to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines:
by power surges and voltage spikes and keeps the system in operation during a power failure.
Balance the server power load between available AC supply branch circuits.
Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating.
Do not use common power outlet strips for this equipment.
Provide a separate electrical circuit for the server.
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the equipment in accordance with any regional or national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommended.
Setup 20
Server warnings and cautions
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the
equipment:
Observe local occupational health and safety requirements and guidelines for manual
material handling.
Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Identifying the contents of the server shipping carton
Unpack the server shipping carton and locate the materials and documentation necessary for installing the server.
The contents of the server shipping carton include:
Server
Power cord
You need the following items for some procedures:
T-10/T-15 Torx screwdriver
Hardware options
Operating system or application software
Installing hardware options
Install any hardware options before initializing the server. For options installation information, see the option documentation. For server-specific information, see "Hardware options installation (on page 23)."
Setup 21
Installing the operating system
To operate properly, the server must have a supported operating system installed. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).
A device driver is required for the operating system to communicate with the storage controller. Download the HP Service Pack for ProLiant from the SPP download site (http://www.hp.com/go/spp/download) and create SPP media to extract the device driver required to complete OS installation.
To install an operating system on the server, create installation media on an optical disk or on USB media. Insert the optical drive into a USB-attached optical drive (user provided) or insert the USB device and reboot the server.
For more information, see the HP website (http://www.hp.com/go/ilo).
NOTE: The minimum required iLO version is iLO 4 v2.10.
Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version. For additional system software and firmware updates, see the HP website (http://www.hp.com/go/spp/download).
Driver updates are posted to the HP website (http://www.hp.com/go/spp/download). When prompted for product information, enter the appropriate server model name or controller model.
Powering on and selecting boot options
1. Connect the Ethernet cable between the network connector on the server and a network jack.
2. Press the Power On/Standby button.
3. During the initial boot, to modify the server configuration ROM default settings, press F9 when
prompted from the start up sequence to enter the RBSU. By default, RBSU runs in the English language.
For more information on automatic configuration, see the HP ROM-Based Setup Utility User Guide in the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs).
NOTE: The F5 key is not available to launch HP SSA from POST.
Registering the server
To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com).
Setup 22
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