HP PROLIANT ESSENTIALS User Manual

HP ProLiant Essentials

Virtual Machine Management Pack

User Guide

March 2005 (Second Edition)

Part Number 380094-002

Product Version 1.10

© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with
FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical
Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein
should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
or omissions contained herein.

Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Linux is a U.S.
registered trademark of Linus Torvalds.

HP ProLiant Essentials Virtual Machine Management Pack User Guide

March 2005 (Second Edition)
Part Number 380094-002
Product Version 1.10

Contents

About this guide

Where to go for additional help.................................................................................................................. vii

Website ................................................................................................................................................ vii

Telephone numbers............................................................................................................................. viii

Chapter 1

Introduction

Overview ................................................................................................................................................... 1-1

Infrastructure ............................................................................................................................................. 1-1

HP Systems Insight Manager console integration..................................................................................... 1-2

Chapter 2

Requirements

HP SIM CMS ............................................................................................................................................ 2-1

Virtual machine host ................................................................................................................................. 2-2

Virtual machine guest................................................................................................................................ 2-2

Chapter 3

Installation and configuration

Virtual Machine Management Pack installation ....................................................................................... 3-1

Installing from the Management CD .................................................................................................. 3-1

Installing from the download website................................................................................................. 3-4

Installation locations ........................................................................................................................... 3-4

Installed components .......................................................................................................................... 3-4

Virtual Machine Management Pack upgrade ............................................................................................ 3-5

Upgrading the VMM agent................................................................................................................. 3-5

Post-installation configuration tasks.......................................................................................................... 3-5

Setting up HP SIM.............................................................................................................................. 3-5

Installing OpenSSH ............................................................................................................................ 3-6

Configuring OpenSSH........................................................................................................................ 3-6

Deploying the VMM agent ................................................................................................................. 3-6

Installing Microsoft Virtual Server Additions or VMware Tools....................................................... 3-7

HP ProLiant Essentials Virtual Machine Management Pack User Guide iii

Contents

Chapter 4

Licensing

Overview....................................................................................................................................................4-1

Free licenses...............................................................................................................................................4-1

Licensing preparation.................................................................................................................................4-1

Licensing options.......................................................................................................................................4-2

Licensing virtual machine hosts.................................................................................................................4-2

Adding licenses ...................................................................................................................................4-2

Applying licenses to virtual machine hosts.........................................................................................4-3

Chapter 5

Using Virtual Machine Management Pack

Accessing the Virtual Machine Management Pack console ......................................................................5-1

Virtual Machine Management Pack homepage...................................................................................5-2

Virtual Machine Management Pack host console ...............................................................................5-3

Virtual Machine Management Pack guest console..............................................................................5-4

Using the Virtual Machine Management Pack console.............................................................................5-6

Starting or resuming a virtual machine guest......................................................................................5-7

Shutting down or stopping a virtual machine guest ............................................................................5-7

Pausing a virtual machine guest ..........................................................................................................5-8

Resetting or restarting a virtual machine guest ...................................................................................5-8

Copying a virtual machine guest .........................................................................................................5-9

Moving a virtual machine guest ........................................................................................................5-10

Backing up a virtual machine guest...................................................................................................5-11

Creating a virtual machine guest template ........................................................................................5-12

Launching the virtual machine remote console.................................................................................5-12

Restarting the VMM agent ................................................................................................................5-13

Restoring a virtual machine guest .....................................................................................................5-13

Deploying a virtual machine guest template .....................................................................................5-14

Viewing Virtual Machine Management Pack logs ..................................................................................5-15

Event log............................................................................................................................................5-15

Running task log................................................................................................................................5-17

Scheduled VM backups.....................................................................................................................5-18

Appendix A

Troubleshooting

Installation ................................................................................................................................................A-3

Virtual Machine Management Pack cannot be installed on a virtual machine...................................A-3

In an environment using multiple HP SIM CMSs, Virtual Machine Management Pack can

only be installed on one CMS ............................................................................................................A-3

Uninstalling Virtual Machine Management Pack and Server Migration Pack...................................A-3

Configuration............................................................................................................................................ A-6

Virtual Machine Management Pack menu items are not removed from the HP SIM toolbar

with Virtual Machine Management Pack uninstallation ....................................................................A-6

Virtual Machine Management Pack might not detect virtual machines located on mapped

network drives .................................................................................................................................... A-6

Configuring Virtual Machine Management Pack with a firewall ......................................................A-7

Virtual machine hosts cannot be licensed ..........................................................................................A-8

iv HP ProLiant Essentials Virtual Machine Management Pack User Guide

Contents

VMM agent .............................................................................................................................................. A-9

VMM agent installation fails ............................................................................................................. A-9

VMM agent registration fails on VMware ESX Server virtual machine host ................................... A-9

VMM agent registration fails on virtual machine host configured with multiple IP addresses....... A-10

The virtual machine host must be re-registered if the IP address or name of the virtual

machine host is changed .................................................................................................................. A-11

Virtual Machine Management Pack console.......................................................................................... A-12

Virtual machine host and guests do not appear in the Virtual Machine Management

Pack console .................................................................................................................................... A-12

The Virtual Machine Management Pack console does not display the system name,

system IP address, and operating system.........................................................................................A-12

Critical status is displayed for a virtual machine host in the Virtual Machine Management

Pack console .................................................................................................................................... A-13

A blank page appears when launching the Virtual Machine Management Pack console

from HP SIM ................................................................................................................................... A-13

The status displayed in the left pane of the Virtual Machine Management Pack console

does not match the status displayed in the right pane...................................................................... A-13

Virtual machine status is not updated .............................................................................................. A-13

Virtual machine guest information becomes inaccessible in the Virtual Machine Management

Pack console .................................................................................................................................... A-14

A virtual machine host appears in the Virtual Machine Management Pack console

multiple times .................................................................................................................................. A-14

The Virtual Machine Management Pack console displays “No virtualization layer available

for this host”..................................................................................................................................... A-14

Virtual Machine Management Pack functions .......................................................................................A-14

Using a virtual machine host not managed by Virtual Machine Management Pack as a

template/backup repository.............................................................................................................. A-14

“HTTP ERROR: 500 Internal Server Error” appears during a Virtual Machine Management

Pack move or copy operation........................................................................................................... A-14

Virtual Machine Management Pack cannot move virtual machines with certain disk types........... A-15

Virtual machine files are not deleted after a move .......................................................................... A-15

Virtual machine devices might not be available after a copy or move ............................................ A-15

A shutdown or restart operation fails or does not complete............................................................. A-15

Launching the remote console from the Virtual Machine Management Pack console might fail ... A-15

HP SIM console integration ................................................................................................................... A-16

The HP SIM console does not identify a server as a virtual machine host...................................... A-16

The HP SIM console does not discover a virtual machine host or guest......................................... A-16

The HP SIM console identifies a virtual machine guest as an Unknown or Unmanaged device .... A-17

Linux virtual machine guest association is not displayed in the HP SIM console........................... A-17

Additional resources............................................................................................................................... A-17

Glossary

Index

HP ProLiant Essentials Virtual Machine Management Pack User Guide v

This user guide provides step-by-step instructions for installing and using the HP ProLiant
Essentials Virtual Machine Management Pack.

Where to go for additional help

In addition to this guide, the following information sources are available.

For additional information about Virtual Machine Management Pack, refer to:

• http://www.hp.com/servers/proliantessentials/vmm

• HP ProLiant Essentials Virtual Machine Management Pack Quick Setup Poster

• HP ProLiant Essentials Virtual Machine Management Pack 1.10 and

Server Migration Pack 1.10 Support Matrix

For additional information about Server Migration Pack, refer to:

About this guide

Website

http://www.hp.com/servers/proliantessentials/smp

•

• HP ProLiant Essentials Server Migration Pack Quick Setup Poster

• HP ProLiant Essentials Server Migration Pack User Guide

For additional information about HP Systems Insight Manager, refer to:

• http://www.hp.com/go/hpsim

• HP Systems Insight Manager Installation and User Guide

• HP Systems Insight Manager Help Guide

Information about Virtual Machine Management Pack and the latest updates is available at

http://www.hp.com/servers/proliantessentials/vmm.

HP ProLiant Essentials Virtual Machine Management Pack User Guide vii

About This Guide

Telephone numbers

For the name of your nearest HP authorized reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

For HP technical support:

• In North America:

— Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day,

7 days a week. For continuous quality improvement, calls may be recorded or
monitored.

— If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more

information about Care Packs, refer to the HP website at

• Outside North America, call the nearest HP Technical Support Phone Center. For

telephone numbers for worldwide Technical Support Centers, refer to the HP website at

http://www.hp.com/support.

http://www.hp.com.

viii HP ProLiant Essentials Virtual Machine Management Pack User Guide

Overview

1

Introduction

HP ProLiant Essentials Virtual Machine Management Pack adds virtual machine
management capability within HP System Insight Manager (HP SIM) 4.2 Service Pack 1
or later.

The Virtual Machine Management Pack provides the following benefits:

• Integration with the HP SIM console to manage the virtual machine environment

• Simplified deployment and operation of virtual machines with Microsoft® Virtual Server

and VMware

• Reduced cost and complexity in server consolidation projects

• Faster response times to changing business demands

Virtual Machine Management (VMM) Pack provides tracking, monitoring, and control
functions for organizing an effective virtualized environment. HP leverages key industry
alliances to provide best-in-class management capability across most contemporary
virtualization software platforms and industry-standard servers.

Virtual Machine Management Pack is integrated completely within HP SIM to provide ease
of use, installation, and maintenance. All requirements and practices for proper operation of
HP SIM must be observed for Virtual Machine Management Pack. For detailed information
about requirements for and using HP SIM, refer to the HP Systems Insight Manager
Installation and User Guide.

Infrastructure

Virtual Machine Management Pack includes the following components, which are installed
and set up during the Virtual Machine Management Pack installation:

• Virtual Machine Management Service—Resides on the HP SIM server and controls the

internal functions of Virtual Machine Management Pack.

• Virtual Machine Management Pack Console—As the user interface for Virtual Machine

Management Pack, provides access to the virtual machine monitoring and control
functions. The GUI can be accessed locally or remotely using industry-standard
Web browsers.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 1-1

Introduction

• Virtual Machine Management Agent—Provided with the Virtual Machine Management

Pack installation, is distributed to managed hosts from the user interface.

• HP ProLiant Essentials Server Migration Pack—Used to perform physical-to-virtual

(P2V) migration or virtual-to-virtual (V2V) migration of virtual machines managed in the
Virtual Machine Management Pack console using the Server Migration Pack integrated
console.

IMPORTANT: Server Migration Pack has additional licensing requirements. For additional
information, refer to the HP ProLiant Essentials Server Migration Pack User Guide.

HP Systems Insight Manager console integration

Virtual Machine Management Pack installs and runs on the HP SIM Central Management
Server (CMS). Virtual Machine Management Pack displays the status of virtual machine
hosts and guests in the HP SIM console. The virtual machine host and guest status
information is displayed in the VM column, shown circled in the following figure.

The association between virtual machine hosts and guests is displayed in the systems list.
Click the System Name entry to view additional details about the respective virtual machine
hosts and guests.

1-2 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Introduction

The status of the virtual machine hosts and guests is depicted using the color-coded icons
listed in Table 1-1 and Table 1-2.

Table 1-1: Virtual machine host icons

Icon Status

The virtual machine host is licensed and is currently communicating with Virtual Machine
Management Pack.

The virtual machine host is licensed but is not currently communicating with Virtual Machine
Management Pack.

The VMM agent is installed on the server, but the server is not a virtual machine host.

The VMM agent is installed on the virtual machine host, but the host is not licensed.

No
icon

The VMM agent is not installed on this server.

Table 1-2: Virtual machine guest icons

Icon Status

The virtual machine guest is associated with a licensed virtual machine host, and the guest
is started.

The virtual machine guest is associated with a licensed virtual machine host, but the host is
not communicating with Virtual Machine Management Pack.

The virtual machine guest is in a state requiring user attention.

The virtual machine guest is associated with a licensed virtual machine host, but the guest
is not started.

The virtual machine guest is not associated with a licensed virtual machine host.

Click any of the icons to display additional information for the system.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 1-3

This chapter lists the hardware and software required for each component in the Virtual
Machine Management Pack environment to successfully run the Virtual Machine
Management Pack.

A Virtual Machine Management Pack environment consists of the following components:

• HP SIM Microsoft Windows®-based CMS

• Virtual machine hosts

• Virtual machine guests

HP SIM CMS

The HP SIM CMS must meet the following requirements to successfully use Virtual Machine
Management Pack. Requirements listed here are specifically for Virtual Machine
Management Pack and are independent of requirements for HP SIM. For specific hardware
and software requirements for HP SIM, refer to the HP Systems Insight Manager Installation
and User Guide.

2

Requirements

• HP SIM 4.2 Service Pack 1 or later with OpenSSH and Windows Management

Instrumentation (WMI) Mapper installed. HP SIM must be installed on a Windows
physical server. Virtual Machine Management Pack does not support HP SIM operating
on a virtual server or on a server running a Linux or HP-UX operating system.

• At least 155 MB of available disk space.

• Network connections configured properly to be managed by Virtual Machine

Management Pack. Verify the configuration by pinging the virtual machine host from the
CMS and vice versa using the primary IP address.

For browser support information for viewing the HP SIM console from a remote location,
refer to the HP Systems Insight Manager Installation and User Guide located at

http://www.hp.com/go/hpsim.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 2-1

Requirements

Virtual machine host

Table 2-1 lists the requirements for virtual machine hosts.

Table 2-1: Virtual machine host requirements

Component Requirement

Virtualization technology*

Services

Available disk space 65 MB for VMM agent (100 MB during installation)

Network connection Configured properly to be managed by Virtual Machine Management

Microsoft Virtual Server 2005

VMware ESX Server

VMware GSX Server (installed on a Windows system only)

VMM agent

SSH or OpenSSH installed, enabled, and configured for HP SIM

Insight Manager Agents for VMware ESX Server are available from

http://www.hp.com/solutions/vmware

Pack. Verify the configuration by pinging the virtual machine host from
the CMS and vice versa using the primary IP address.

IP addresses If DHCP is used on the VMware ESX Server host, the Microsoft DNS

* For specific software versions, refer to the HP ProLiant Essentials Virtual Machine Management

Pack 1.10 and Server Management Pack 1.10 Support Matrix.

Virtual machine guest

For supported operating systems on virtual machine guests, refer to the specific virtualization
technology installed on the virtual machine host.

• For Microsoft Virtual Server, refer to

http://www.microsoft.com/windowsserversystem/virtualserver.

• For VMware, refer to

NOTE: For improved management of Microsoft Windows NT®, install the WMI CORE on the virtual
machine guest. Refer to

http://www.microsoft.com/downloads/release.asp?releaseid=18490.

server might not map the host name to DHCP-generated IP
addresses. HP recommends creating static IP address.

http://www.vmware.com.

2-2 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Installation and configuration

This chapter provides detailed information required to successfully install and configure
Virtual Machine Management Pack.

These instructions assume that all hardware and software requirements have been met. Refer
to Chapter 2 of this guide to ensure that all requirements have been met before attempting to
install Virtual Machine Management Pack.

Virtual Machine Management Pack installation

IMPORTANT: You must have administrative rights in HP SIM to install and use Virtual Machine

Management Pack.

IMPORTANT: HP SIM will be restarted at the end of the Virtual Machine Management
Pack installation.

3

Installing from the Management CD

Virtual Machine Management Pack can be installed at the same time as HP SIM 4.2 Service
Pack 1 or later, or installed separately. To install Virtual Machine Management Pack:

1. Insert the HP Management CD into the CD-ROM drive of the HP SIM CMS. An autorun
menu appears.

2. Read the license agreement displayed by the autorun. If you agree to the terms of the
license agreement, click Agree to continue.

3. From the autorun menu, click the Products tab.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 3-1

Installation and configuration

4. If installing Virtual Machine Management Pack at the same time as HP SIM 4.2 Service

Pack 1 or later, click Install located under HP Systems Insight Manager. Refer to the HP
Systems Insight Manager Installation and User Guide to perform a Custom installation,
selecting Virtual Machine Management Pack for installation.

If installing Virtual Machine Management Pack separately, click Install located under
HP ProLiant Essentials Virtual Machine Management Pack.

5. At the Virtual Machine Management Pack welcome screen, click Next.

3-2 HP ProLiant Essentials Virtual Machine Management Pack User Guide

6. Enter the HP SIM account credentials, and click Next.

Installation and configuration

7. Click Finished when the Virtual Machine Management Pack installation completes. The
Virtual Machine Management Pack installation does not require a reboot.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 3-3

Installation and configuration

Installing from the download website

1. Download Virtual Machine Management Pack from

http://www.hp.com/servers/proliantessentials/vmm.

2. Double-click HPVMM.exe to start the installation.

3. Follow the on-screen instructions, entering your user specific information
when prompted.

Installation locations

Table 3-1 lists the default installation locations for Virtual Machine Management Pack and
HP SIM.

NOTE: Virtual Machine Management Pack is always installed under the same installation directory as
HP SIM.

Table 3-1: Default installation locations

Component Default installation location

Virtual Machine Management Pack C:/Program Files/HP/Virtual Machine Management Pack

HP SIM C:/Program Files/HP/Systems Insight Manger

Installed components

Virtual Machine Management Pack installs the following menu items to the HP SIM toolbar:

• Tools>Integrated Consoles>Virtual Machine Management Pack

• Deploy

— Virtual Machine Management Pack

— Deploy Linux Agent
— Deploy Windows Agent
— Upgrade Agent (installed with a Virtual Machine Management Pack

upgrade installation)

— License Manager>Virtual Machine Host License Wizard

• Configure>Virtual Machine Management Pack
— Register Virtual Machine Host
— Unregister Virtual Machine Host

• Help>HP Virtual Machine Management Pack on hp.com

3-4 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Virtual Machine Management Pack upgrade

IMPORTANT: HP SIM must be restarted to perform the Virtual Machine Management Pack upgrade.

To upgrade Virtual Machine Management Pack, refer to the steps in the “Virtual Machine
Management Pack installation” section.

Upgrading the VMM agent

IMPORTANT: The VMM upgrade temporarily unregisters the VMM agent. This process deletes all

associated information from the database, including all HP SIM associations and scheduled task data.

After a Virtual Machine Management Pack upgrade is installed, upgrade the VMM agent on
all of the previously managed virtual machine hosts. To upgrade the VMM agent:

1. Select Deploy>Virtual Machine Management Pack>Upgrade Agent.

2. Click Run Now to deploy the agent immediately, or click Schedule to deploy the agent

at a designated time.

After upgrading, these virtual machine hosts will appear in the Virtual Machine Management
Pack console.

Installation and configuration

Post-installation configuration tasks

Perform the procedures in the following sections before attempting to use Virtual Machine
Management Pack.

IMPORTANT: These configuration steps must be performed before using Virtual Machine
Management Pack.

Setting up HP SIM

1. Log in to HP SIM from the Administrator account.

2. Select Options>Protocol Settings>Global Protocol Settings, and configure the Web

Based Enterprise Management
some target systems use individual administrator credentials, configure WBEM
credentials using System Protocol Settings.

3. Perform a discovery of virtual machine hosts and guests to allow Virtual Machine

Management Pack to access target systems in the network.

NOTE: For information about performing basic HP SIM tasks, refer to the HP Systems Insight Manager
Installation and User Guide.

(WBEM) credentials to enable access to target systems. If

HP ProLiant Essentials Virtual Machine Management Pack User Guide 3-5

Installation and configuration

Installing OpenSSH

OpenSSH provides secure communications between the virtual machine host and the CMS by
encrypting online traffic to eliminate network-level attacks. You must install OpenSSH on
Windows hosts before the VMM agent can be deployed from the CMS.

To install OpenSSH on Windows virtual machine hosts:

1. Log in to HP SIM from the Administrator account.

2. Select Deploy>Deploy Drivers, Firmware, and Agents>Install OpenSSH.

3. Click the HP SIM help icon (
installation.

Configuring OpenSSH

If OpenSSH is already installed, it must be configured on both Windows and Linux virtual
machine hosts. Configure OpenSSH using the MxAgentConfig command. From the
command prompt, enter:

mxagentconfig –a -n <hostname> -u <username> -p <password>

or

mxagentconfig

For more information about the MxAgentConfig command, go to the HP SIM online help
and search for keywords “Getting started using the command line interface commands.”

Deploying the VMM agent

The VMM agent must be deployed to a virtual machine host before the host can be licensed.

IMPORTANT: OpenSSH must be configured properly and running on both the HP SIM CMS and the
selected target virtual machine hosts to deploy the VMM agent.

), and follow the on-screen instructions to complete the

To deploy the VMM agent to Windows hosts:

1. Log in to HP SIM from the Administrator account.

2. Select Deploy>Virtual Machine Management Pack>Deploy Windows Agent. The
Deploy Windows Agent page displays.

3. Select the target Windows virtual machine hosts by selecting the checkbox next to the
appropriate systems.

4. Click Apply Selections.

5. Verify that the correct target hosts appear in the list. Click Change Targets if it is
necessary to reselect target hosts.

6. Click Run Now to deploy the Windows agent immediately.

7. View task results in the VMM task logs. This task must complete successfully for
HP SIM to properly identify this system as a virtual machine host.

3-6 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Installation and configuration

To deploy the VMM agent to VMware ESX Server hosts:

NOTE: The VMware ESX Server host uses the VMM Linux agent.

1. Log in to HP SIM from the Administrator account.

2. Select Deploy>Virtual Machine Management Pack>Deploy Linux Agent. The Deploy

Linux Agent page displays.

3. Select the target Linux virtual machine hosts by selecting the checkbox next to the

appropriate systems.

4. Click Apply Selections.

5. Verify that the correct target hosts appear in the list. Click Change Targets if it is

necessary to reselect target hosts.

6. Click Run Now to deploy the Linux agent immediately.

7. View task results in the VMM task logs. This task must complete successfully for

HP SIM to properly identify this system as a virtual machine host.

Installing Microsoft Virtual Server Additions or VMware Tools

Microsoft Virtual Server Additions or VMware Tools must be installed on virtual machine
guests before a shutdown or reset can be successfully performed. Complete the following
procedures before performing a shutdown or reset from the Virtual Machine Management
Pack console.

NOTE: Microsoft Virtual Server Additions and VMware Tools are also required to perform certain
Microsoft Virtual Server 2005 and VMware tasks.

Installing Microsoft Virtual Server Additions

IMPORTANT: Be sure the virtual machine guests are started before installing software.

1. Open the Microsoft Virtual Server Administration website.

2. Select Configure in the Virtual Machines field of the Virtual Server Administration

homepage. A list of virtual machines guests displays.

3. Select the appropriate virtual machine guests. The virtual machine guest configuration

details display.

4. Click Install Virtual Machine Additions.

5. Select the Install Virtual Machine Additions checkbox, and click OK.

For additional information, refer to

virtualserver.

http://www.microsoft.com/windowsserversystem/

HP ProLiant Essentials Virtual Machine Management Pack User Guide 3-7

Installation and configuration

Installing VMware Tools

Both VMware ESX Server and VMware GSX Server tools can be installed on VMware
virtual machine guests from the VMware Management Interface.

IMPORTANT: Be sure the virtual machine guests are started before installing software.

1. Access the VMware interface at http://IP address:8222/vmware/en.

2. Log in to the VMware Management Interface.

3. Select the appropriate virtual machine guest, and open the remote console.

4. From the selected virtual machine console, right-click the selected virtual machine guest.

5. Select Install VMware Tools.

For additional information, refer to

new_guest_tools_ws.html

.

http://www.vmware.com/support/ws45/doc/

3-8 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Overview

This chapter provides information about licensing servers for use with Virtual Machine
Management Pack.

IMPORTANT: Server Migration Pack licenses are separate and independent from Virtual Machine
Management Pack licenses. For additional information about Server Migration Pack licensing, refer to
the HP ProLiant Essentials Server Migration Pack User Guide.

IMPORTANT: The VMM agent must be deployed to virtual machine hosts before licenses can be
applied. For information about deploying the VMM agent, refer to Chapter 3 of this guide.

Free licenses

4

Licensing

Five fully functional 30-day trial licenses are provided with Virtual Machine Management
Pack for evaluation purposes. These licenses are available after Virtual Machine Management
Pack is installed and can be applied to systems from the Virtual Machine Management Pack
License Wizard.

Licensing preparation

The Virtual Machine Management Pack License Wizard applies licenses to virtual machine
hosts. The managed hosts must be identified as virtual machine hosts in HP SIM before
licenses can be deployed, which requires that the VMM agent be installed on the hosts. For
information about deploying the VMM agent, refer to Chapter 3 of this guide.

Before licensing servers for Virtual Machine Management Pack, verify that the servers have a
supported operating system and the VMM agent installed.

For more information about discovering and updating the server list in HP SIM, refer to the
HP Systems Insight Manager Installation and User Guide. For information about supported
operating systems, refer to the HP ProLiant Essentials Virtual Machine Management
Pack 1.10 and Server Migration Pack 1.10 Support Matrix.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 4-1

Licensing

Licensing options

The following options are available for purchasing licenses:

• ProLiant Essentials Virtual Machine Management Pack Single-Server License—For use
with a single server, this option contains one kit with a unique license activation key and
documentation.

• ProLiant Essentials Virtual Machine Management Pack Flexible-Quantity License—For
use with multiple servers, this option can be used to purchase multiple licenses with a
single activation key. The quantity ordered of this part number is the quantity of licenses
included in the kit in the form of a corresponding activation key. Use the same key to
activate all licenses in the actual quantity ordered. For a given order, one kit is delivered
with the activation key and documentation.

• ProLiant Essentials Virtual Machine Management Pack Tracking License—For use with
signed and implemented Activation Key Agreements only, this option entitles the
deployment of additional product licenses under the terms of the existing Activation Key
Agreement.

For additional information or to purchase licenses, refer to

http://h18013.www1.hp.com/products/servers/proliantessentials/license/licenseops.html.

Licensing virtual machine hosts

IMPORTANT: Virtual Machine Management Pack does not support license deployment from the

HP SIM License Manager.

IMPORTANT: You must have HP SIM administrative rights to add or deploy license keys.

The Virtual Machine Management Pack License Wizard can be used to manage licenses. The
Virtual Machine Management Pack License Wizard displays all available keys, as well as the
key details and summary status.

Adding licenses

1. From the console toolbar, select Deploy>License Manager>Virtual Machine Host
License Wizard.

IMPORTANT: The Virtual Machine Management Pack License Wizard menu only appears after
HP SIM has identified at least one system as a virtual machine host.

2. Select the target virtual machine hosts to license by selecting the checkbox next to the
systems.

IMPORTANT: Only HP SIM-identified virtual machine hosts can be selected for licensing.

3. Click Apply Selections.

4-2 HP ProLiant Essentials Virtual Machine Management Pack User Guide

4. Verify that the correct target hosts appear in the list, click Change Targets if it is

necessary to reselect target hosts, and then click Next.

5. Click Add Key to enter one or more new key strings, which can be cut and pasted as one

string into any of the subfields, and then click OK.

NOTE: If the license key is not valid or is a duplicate of a key already existing, an error
message appears.

Applying licenses to virtual machine hosts

IMPORTANT: After a license is applied to a specific server, the license cannot be removed or

transferred to another server.

1. From the console toolbar, select Deploy>License Manager>

Virtual Machine Host License Wizard.

2. Select the target virtual machine hosts to license by selecting the checkbox next to the

systems.

IMPORTANT: Only HP SIM-identified virtual machine hosts can be selected for licensing.

Licensing

3. Click Apply Selections.

4. Verify that the correct target hosts appear in the list, click Change Targets if it is

necessary to reselect target hosts, and then click Next.

5. Select the target hosts by selecting the checkbox next to the systems, and click

Apply License.

6. Click Next.

7. Click Run Now to run the Identify Systems task, which establishes association in

HP SIM between the virtual machine hosts and guests.
If the Identify Systems task is not successfully completed at this time, run the task

manually by selecting Options>Discovery>Identify Systems from the HP SIM console.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 4-3

Using Virtual Machine Management Pack

Accessing the Virtual Machine Management Pack console

Virtual Machine Management Pack provides central management and control for virtual
machines with Microsoft Virtual Server 2005, VMware GSX Server, or VMware ESX
Server. The Virtual Machine Management Pack console is an integrated console within
HP SIM.

The Virtual Machine Management Pack console also detects virtual machine status changes
initiated by other supported virtualization technology consoles. These status changes are
indicated by the status icon in the Virtual Machine Management Pack console.

To access the Virtual Machine Management Pack console, select Tools>
Integrated Consoles>Virtual Machine Management Pack. The Virtual Machine
Management Pack console displays in a new browser window.

5

HP ProLiant Essentials Virtual Machine Management Pack User Guide 5-1

Using Virtual Machine Management Pack

The left frame of the Virtual Machine Management Pack console displays a tree of virtual
machine hosts and guests and links to Virtual Machine Management Pack logs.

Virtual Machine Management Pack homepage

The right frame of the Virtual Machine Management Pack console displays the Virtual
Machine Management Pack homepage. This page displays all virtual machine hosts managed
by Virtual Machine Management Pack and the following information for each host:

NOTE: The Virtual Machine Management Pack homepage can be accessed at any time by clicking
Home in the left pane of the Virtual Machine Management Pack console.

• VMM status—The status of the virtual machine host depicted using color-coded icons

• Host name—The system name of the virtual machine host

• System address—The IP address of the virtual machine host

• Operating system—The name and version of the operating system installed on the virtual

machine host

• Model—The virtual machine host system model

• Virtualization—The virtualization technology installed on the virtual machine host

• Free CPU—The amount of free processor cycles on the virtual machine host

• Free memory—The percentage of free memory on the virtual machine host

• Free storage—The amount of free storage on the virtual machine host

5-2 HP ProLiant Essentials Virtual Machine Management Pack User Guide

By default, the list is sorted by the host name. The list can be sorted by all columns. The
currently sorted column is highlighted and displays an arrow indicating the sort order, either
ascending or descending.

Unlicensed virtual machine hosts do not display a value in the Free CPU, Free Memory, or
Free Storage fields. These fields will display “unlicensed.”

The host console for a selected virtual machine host can be displayed in the right frame by
clicking the Host Name entry.

The virtualization technology management interface console can be launched by clicking the
Virtualization entry.

Select a virtual machine host or guest in the left frame to display specific information for that
host or guest in the right frame. Select a VMM log under the Logs directory to display the
event log, running task log, or scheduled VM backups.

Virtual Machine Management Pack host console

The Virtual Machine Management Pack host console displays the following virtual machine
host performance information in both text and graphical format:

• Processor % • Storage capacity (free/total)

• Memory (free/total) • Storage capacity used %

• Memory usage % • Storage throughput

• Network throughput

Using Virtual Machine Management Pack

HP ProLiant Essentials Virtual Machine Management Pack User Guide 5-3

Using Virtual Machine Management Pack

Performance data is collected every minute. Total and available memory and storage values
are calculated during the most recent data collection.

The numbers to the right of the graphs show the most recent data collected in the last minute.
Graphical data depicts performance for the previous 60 minutes.

The host console also displays information for each of its virtual machine guests, including a
thumbnail view of the console for each virtual machine guest that is currently running.
Clicking the thumbnail view launches the remote console for the virtual machine guest.

Virtual Machine Management Pack guest console

The Virtual Machine Management Pack guest console displays basic information for the
virtual machine guest, including a thumbnail view of the console. The guest console also
displays the following virtual machine guest information in both text and graphical format.
The type of performance information collected by Virtual Machine Management Pack varies
according to the virtualization product installed as indicated.

Table 5-1: Guest console performance information

Performance information Virtualization product

Processor % All supported virtualization products

Memory (free/total) VMware ESX Server

Memory usage % VMware ESX Server

Network throughput VMware ESX Server and Microsoft Virtual Server 2005

Storage throughput VMware ESX Server and Microsoft Virtual Server 2005

5-4 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Using Virtual Machine Management Pack

The following configuration information displays:

• VM host • Virtual disk

• Virtualization • CD/DVD drive

• Configuration file • Floppy drive

• Configuration folder • Network card

• Memory • Total file size

• Virtual disk name • Virtual disk size

Performance data is collected from the supported virtualization product every minute.

The numbers to the right of the graphs indicate the most recent data collected in the last
minute. Graphical data depicts performance for the previous 60 minutes.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 5-5

Using Virtual Machine Management Pack

Using the Virtual Machine Management Pack console

Various tasks can be performed from the Virtual Machine Management Pack console, as
described in the following sections. You must have administrative rights to perform the
following tasks.

The following icons appear on the Virtual Machine Management Pack console. Using these
icons, licensed virtual machine guests can be started, resumed, shut down, stopped, paused,
reset, and restarted.

Table 5-2: Console icons

Icons Function

Start/resume

Shutdown/stop

Pause

Reset/restart

In addition, the following tasks can be initiated from the Manage and Launch action menus
on the guest console:

• Copy Virtual Machine

• Move Virtual Machine

• Create VM Template

• Create VM Backup

• Remote Console

The following tasks can be initiated from the Manage action menu on the host console:

• Restart VMM Agent

• Deploy VM Template

• Restore VM

5-6 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Starting or resuming a virtual machine guest

NOTE: A virtual machine guest can only be started or resumed if it is currently stopped, shut down,

or paused.

1. Select either the virtual machine host or the virtual machine guest in the left pane.

2. If the virtual machine host is selected, click the Start icon next to the virtual machine

guest in the Virtual Machine Information field.
If the virtual machine guest is selected, click the Start icon in the right pane.

If the virtual machine guest is currently stopped or paused, the guest is started or resumed. If
the virtual machine guest is currently suspended to disk (only possible with Microsoft Virtual
Server 2005), selecting Resume Virtual Machine Guest restores the virtual machine guest
to the previous state and powers on the virtual machine guest.

Using Virtual Machine Management Pack

When the power-on process is complete, the status is updated to Normal (
is disabled, and the Shutdown/Stop, Pause, and Reset icons are enabled.

If a virtual machine guest becomes stuck during the start process, the Virtual Machine
Management Pack displays “User Interaction” and the status is updated to Major (

Shutting down or stopping a virtual machine guest

NOTE: A virtual machine guest can only be shut down if it is currently powered on and either the

Microsoft Virtual Server Additions or the VMware Tools are installed on the virtual machine guest.

1. Select either the virtual machine host or the virtual machine guest in the left pane.

2. If the virtual machine host is selected, click the Shutdown/Stop icon next to the virtual

machine guest in the Virtual Machine Information field.
If the virtual machine guest is selected, click the Shutdown/Stop icon in the right pane.

3. Select either Stop VM or Shut down VM when prompted. Selecting Stop VM powers

off the virtual machine guest immediately without saving the current state. Selecting
Shut down VM shuts down the virtual machine operating system and then powers off the
virtual machine guest.

CAUTION: Unsaved data is lost if you select Stop VM.

). The Start icon

).

The virtual machine status is updated to Disabled ( ). The Stop, Pause, and Reset icons are
disabled, and the Start icon is enabled.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 5-7

Using Virtual Machine Management Pack

Pausing a virtual machine guest

NOTE: A virtual machine guest can only be paused if it is currently powered on and running.

1. Select either the virtual machine host or the virtual machine guest in the left pane.

2. If the virtual machine host is selected, click the Pause icon next to the virtual machine
guest in the Virtual Machine Information field.

If the virtual machine guest is selected, click the Pause icon in the right pane.

3. For VMware virtual machine guests, click Suspend VM when prompted.
For Microsoft Virtual Server 2005 virtual machine guests, select Suspend to disk or

Pause VM when prompted. Selecting Suspend to disk saves the current state and then
pauses the virtual machine guest. Selecting Pause VM suspends the virtual machine
guest without discarding the state.

The virtual machine status is updated to Disabled (
disabled, and the Start icon is enabled.

Resetting or restarting a virtual machine guest

1. Select either the virtual machine host or the virtual machine guest in the left pane.

2. If the virtual machine host is selected, click the Reset icon next to the virtual machine
guest in the Virtual Machine Information field.

If the virtual machine guest is selected, click the Reset icon in the right pane.

3. Select either Reset or Restart when prompted. Selecting Reset powers off and then
powers on the virtual machine guest. Selecting Restart shuts down the virtual machine
operating system and then powers off and powers on the virtual machine guest.

CAUTION: Unsaved data is lost if you select Reset.

When the reset or restart is complete, the virtual machine status is updated to Normal ( ).
The Start icon is disabled, and the Shutdown/Stop, Pause, and Reset icons are enabled.

). The Stop, Pause, and Reset icons are

5-8 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Copying a virtual machine guest

IMPORTANT: A virtual machine guest must be stopped before copying. You must have administrative

rights to perform a move operation.

Virtual machine guests can be copied from an existing virtual machine host to a new host
when the same virtualization technology exists on both the source and target host servers.

NOTE: To perform a V2V migration, which involves migrating a virtual machine guest to a virtual
machine host with a different virtualization technology, refer to the HP ProLiant Essentials Server

Migration Pack User Guide.

1. Select the virtual machine guest in the left pane, and click Copy Virtual Machine in the

Manage action menu. The source information appears.

2. View the source machine details and settings, and click Next. A list of licensed virtual

machine hosts appears.

3. Review the resources of the available hosts, and select an appropriate target virtual

machine host on which to copy the selected virtual machine guest. Click Next.

4. Specify a name for the target virtual machine guest being copied or accept the

default selection, and specify the target path for the virtual machine guest and the disk.
The target folder must be empty.

IMPORTANT: Microsoft requires that each virtual machine guest have a unique virtual
machine name. If virtual machine disks or configuration files already exist with the designated
name, an error will occur and the copy operation will fail.

IMPORTANT: Verify that adequate available disk space exists on the target virtual machine host
to accommodate the total transport volume, consisting of several disks and configuration files.

Using Virtual Machine Management Pack

5. Click Next.

6. Confirm the displayed details of the copy operation, and click Confirm.

When the copy is complete, the new virtual machine guest is registered to the target virtual
machine host. The virtual machine status guest status is Disabled (
machine guest from the Virtual Machine Management

Pack console as necessary.

). Start the copied virtual

NOTE: The virtual network connections on the new virtual machine guest might have to be manually
reconfigured, and the host name of the copied guest might have to be changed.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 5-9

Using Virtual Machine Management Pack

Moving a virtual machine guest

IMPORTANT: A virtual machine guest must be stopped before moving. You must have administrative

rights to perform a move operation.

Virtual machine guests can be moved from an existing virtual machine host to a new host
when the same virtualization technology exists on both the source and target hosts.

NOTE: To perform a V2V migration, which involves migrating a virtual machine guest to a virtual
machine host with a different virtualization technology, refer to the HP ProLiant Essentials Server

Migration Pack User Guide.

1. Select the virtual machine guest in the left pane, and click Move Virtual Machine in the
Manage action menu. The source information appears.

2. View the source machine details and settings, and click Next. A list of licensed virtual
machine hosts appears.

3. Review the resources of the available hosts, and select an appropriate target virtual
machine host on which to move the selected virtual machine guest. Click Next.

4. Specify a name for the target virtual machine guest being moved or accept the default
selection, and specify the target path for the virtual machine guest and the disk. The
target folder must be empty.

IMPORTANT: Microsoft requires that each virtual machine guest have a unique virtual
machine name. If virtual machine disks or configuration files already exist with the designated
name, an error will occur and the move operation will fail.

IMPORTANT: Verify that adequate available disk space exists on the target virtual machine host
to accommodate the total transport volume, consisting of several disks and configuration files.

5. Click Next.

6. Confirm the displayed details of the move operation, and click Confirm.

When the move is complete, the new virtual machine guest is registered to the target virtual
machine host. The virtual machine status guest status is Disabled (
machine guest from the Virtual Machine Management

Pack console as necessary.

). Start the moved virtual

NOTE: Virtual Machine Management Pack does not delete virtual machine guest files after a move.

NOTE: The virtual network connections on the moved virtual machine guest might have to be manually

reconfigured.

5-10 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Backing up a virtual machine guest

IMPORTANT: A virtual machine guest must be stopped or suspended before a backup can be

performed. If a backup is scheduled on a virtual machine guest that is currently started, the guest is
suspended and then restarted after the backup is complete. You must have administrative rights to
perform a backup.

Virtual Machine Management Pack enables you to perform an immediate backup of a virtual
machine guest or schedule a recurring backup on a daily or weekly basis.

1. Select the virtual machine guest in the left pane, and click Create VM Backup in the

Manage action menu.

2. View the source machine details and settings, and click Next.

3. Backups can be performed either one time, daily, weekly, or immediately. Select

Perform Backup Now to execute the backup immediately, or select the type of backup
to schedule a time to run either a one-time backup or regular backups.

If a backup is already scheduled for the virtual machine guest, click Disable Scheduled
Backup to modify or cancel the scheduled backup

4. Click Next. A list of licensed virtual machine hosts appears.

NOTE: If there are other operations currently in progress, such as a copy, a backup will not be
performed immediately. The backup will automatically be queued to run after any pending
operations are complete.

Using Virtual Machine Management Pack

5. Review the resources of the available hosts, and select an appropriate target virtual

machine host on which the backup will be stored. Click Next.

6. Specify the target path for the virtual machine backup, and click Next. Each backup is

stored in a separate subdirectory within the selected location.

IMPORTANT: Verify that adequate available disk space exists on the target virtual machine host
to accommodate the total transport volume, consisting of several disks and configuration files.

NOTE: If a virtual machine host is unregistered or no longer managed by Virtual Machine
Management Pack, the backup information for the virtual machine guests associated with that host
is permanently removed from the Virtual Machine Management Pack console. The backup files,
including disk files, are retained in the designated location and can be manually deleted
if necessary.

7. Confirm the displayed details of the backup operation, and click Confirm.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 5-11

Using Virtual Machine Management Pack

Creating a virtual machine guest template

IMPORTANT: A virtual machine guest must be stopped before it can be used to create a template.

You must have administrative rights to create a template.

A template is an image of a complete virtual machine guest, including the operating system,
configuration, and all relevant virtual machine disk information needed to create and register
a new virtual machine on a host with the same virtualization technology. Any existing virtual
machine guest on a licensed host can be used to create a template.

NOTE: A template does not contain the serial number (UUID) and MAC address of the virtual machine
guest used to create the template.

1. Select the virtual machine guest from which to create a template in the left pane, and
click Create VM Template in the Manage action menu. The source information appears.

2. View the source machine details and settings, and click Next.

3. Enter a name for the template or accept the default selection, and enter a description,
if desired. Click Next. A list of licensed virtual machine hosts appears.

4. Review the resources of the available hosts, and select an appropriate target virtual
machine host where the template will be stored, and click Next.

IMPORTANT: Verify that adequate available disk space exists on the target virtual machine host
to accommodate the total transport volume, consisting of several disks and configuration files.

5. Specify the target path for the virtual machine template, and click Next. The target folder
must be empty.

6. Confirm the displayed details of the operation, and click Confirm.

Launching the virtual machine remote console

IMPORTANT: Microsoft Virtual Server 2005 remote console is only supported with Microsoft Internet

Explorer browsers.

IMPORTANT: VMware Management Interface must be installed on VMware GSX Server virtual
machine hosts to launch the remote console.

IMPORTANT: If you are launching a remote console from a VMware host, VMware Remote Console
application must be installed on the system from which you are launching remote console.

To launch a remote console for the virtualization layer installed on a virtual machine host,
select a virtual machine guest in the Virtual Machine Management Pack console, and click
Remote Console in the Launch menu. The remote console displays in a separate
browser window.

5-12 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Restarting the VMM agent

It might become necessary to restart the VMM agent on the virtual machine host in various
situations, including:

• The virtualization technology was installed on the host after the VMM agent

was installed.

• Virtual machine guest information becomes inaccessible in the Virtual Machine

Management Pack console.

To restart the VMM agent:

1. Select a virtual machine host from the left pane of the console.

2. Click Restart VMM agent in the Manage action menu.

3. Click Yes when prompted to confirm selection.

Restoring a virtual machine guest

Virtual Machine Management Pack enables you to restore a virtual machine guest using a
previously created backup.

Using Virtual Machine Management Pack

1. Select a virtual machine host from the left pane of the console.

2. Click Restore VM Backup in the Manage action menu. A list displays the available

backups created from the virtualization technology on the selected host.

3. Select a backup from the list of available backups, or click Browse to manually search

for a virtual machine backup. Click Next.

4. Verify the backup information displayed, select a location to restore the backup, and click

Next. The backup can be restored to the original virtual machine host and location or to a
different host and location.

IMPORTANT: Verify that adequate available disk space exists on the target virtual machine host
to accommodate the total transport volume, consisting of several disks and configuration files.

5. Confirm the displayed details of the restore operation, and click Confirm to restore

the backup.

If the virtual machine guest being restored already exists on the selected host, the existing
virtual machine guest is stopped and unregistered. All files on the existing guest are
overwritten with the backup files, and the guest is registered again.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 5-13

Using Virtual Machine Management Pack

Deploying a virtual machine guest template

Virtual Machine Management Pack enables you to deploy a previously created virtual
machine template to create a new virtual machine guest. A virtual machine template is an
image of a complete virtual machine operating system, configuration, and all relevant virtual
disk information needed to create and register a new virtual machine on a virtual machine
host with the same virtualization technology.

NOTE: A template does not contain the serial number (UUID) and MAC address of the virtual machine
guest used to create the template.

1. Select a virtual machine host from the left pane of the console.

2. Click Deploy VM Template in the Manage action menu. A list displays the available
templates created from the virtualization technology on the selected host.

3. Select a template from the list of available templates, or click Browse to manually search
for a virtual machine template. Click Next.

4. Verify the template information displayed, and click Next.

5. Select the target virtual machine host where the template will be deployed, and
click Next.

6. Select the target virtual machine host directory location, and then click Next. The target
folder must be empty.

IMPORTANT: Verify that adequate available disk space exists on the target virtual machine host
to accommodate the total transport volume, consisting of several disks and configuration files.

7. Modify the name of the virtual machine guest and the memory size as necessary, and
click Next.

8. Click Confirm. The disk files are copied to target directory on the selected host, and the
new virtual machine guest is registered to the target virtual machine guest with a new
serial number (UUID) and MAC address.

5-14 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Using Virtual Machine Management Pack

Viewing Virtual Machine Management Pack logs

The Virtual Machine Management Pack console provides access to the following log files.

Event log

To view all the events that have been run on all Virtual Machine Management Pack-managed
virtual machine hosts and guests:

1. Select Tools>Integrated Console>Virtual Machine Management Pack. The Virtual

Machine Management Pack console displays in a new browser window.

2. In the left frame of the Virtual Machine Management Pack console, expand the Logs

directory, and click Event Log. The event log appears in the right frame.

HP ProLiant Essentials Virtual Machine Management Pack User Guide 5-15

Using Virtual Machine Management Pack

To view events that have been run on a selected virtual machine host:

1. Select Tools>Integrated Console>Virtual Machine Management Pack. The Virtual
Machine Management Pack console displays in a new browser window.

2. In the left frame of the Virtual Machine Management Pack console, select the appropriate
virtual machine host. The recent events are displayed in the right pane. Click show Event
Log to display all events run on the host.

The following information is displayed for each event:

• Type—Color-coded icons indicating if an event completed successfully or failed

• Time—When the event started

• Category—The classification of the event

• User—Who initiated the event

• Host—The virtual machine host included in the event

• VM—The virtual machine included in the event

• Message—A brief description of the event and the result

To filter the event list, select from the dropdown list next to View. The event list can be
filtered to display:

• All events

• Only errors

• Only errors and warnings

• Only today’s events

To delete events from the event log, select the checkbox next to the appropriate events, and
click Delete selected events.

5-16 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Running task log

To view any tasks currently running on all Virtual Machine Management Pack-managed
virtual machine hosts and guests:

1. Select Tools>Integrated Console>Virtual Machine Management Pack. The Virtual

Machine Management Pack console displays in a new browser window.

2. In the left frame of the Virtual Machine Management Pack console, expand the Logs

directory, and click Running Task Log. The running task log appears in the right frame.

Using Virtual Machine Management Pack

To view all tasks currently running on a selected virtual machine host:

1. Select Tools>Integrated Console>Virtual Machine Management Pack. The Virtual

Machine Management Pack console displays in a new browser window.

2. In the left frame of the Virtual Machine Management Pack console, select the appropriate

virtual machine host. Information for the selected host is displayed in the right pane,
including any currently running tasks.

The following information is displayed for each running task:

• Status

• Description

• Progress

• Time remaining

• Cancel

HP ProLiant Essentials Virtual Machine Management Pack User Guide 5-17

Using Virtual Machine Management Pack

Scheduled VM backups

To access the Scheduled VM backup log from the left frame of the Virtual Machine
Management Pack console, expand the Logs directory and click Scheduled VM Backups.
The scheduled VM backups appear in the right frame.

Scheduled VM Backups displays the following information about any pending backup:

• VM host

• Virtual machine

• Next run

• Schedule

5-18 HP ProLiant Essentials Virtual Machine Management Pack User Guide

A

Troubleshooting

This section identifies and provides solutions for commonly encountered issues, as well as
answers to frequently asked questions. The following topics are included:

• Installation

— Virtual Machine Management Pack cannot be installed on a virtual machine
— In an environment using multiple HP SIM CMSs, Virtual Machine Management

Pack can only be installed on one CMS

— Uninstalling Virtual Machine Management Pack and Server Migration Pack

• Configuration

— Virtual Machine Management Pack menu items are not removed from the HP SIM

toolbar with Virtual Machine Management Pack uninstallation

— Virtual Machine Management Pack might not detect virtual machines located on

mapped network drives
— Configuring Virtual Machine Management Pack with a firewall
— Virtual machine hosts cannot be licensed

• VMM agent

— The VMM agent installation fails
— VMM agent registration fails on VMware ESX Server virtual machine host
— VMM agent registration fails on virtual machine host configured with multiple

IP addresses
— The VMM agent registration must be reinitialized if the IP address or name of the

virtual machine host is changed

HP ProLiant Essentials Virtual Machine Management Pack User Guide A-1

Troubleshooting

• The Virtual Machine Management Pack console

— Virtual machine host and guests do not appear in the Virtual Machine Management

Pack console

— The Virtual Machine Management Pack console does not display the system name,

system IP address, and operating system

— Critical status is displayed for a virtual machine host on the Virtual Machine

Management Pack console

— A blank page appears when launching the Virtual Machine Management Pack

console from HP SIM

— The status displayed in the left pane of the Virtual Machine Management Pack

console does not match the status displayed in the right pane

— Virtual machine status is not updated
— Virtual machine guest information becomes inaccessible in the Virtual Machine

Management Pack console

— A virtual machine host appears in the Virtual Machine Management Pack console

multiple times

— The Virtual Machine Management Pack console displays “No Virtualization Layer

Available for this Host”

• Virtual Machine Management Pack functions

— Using a virtual machine host not managed by Virtual Machine Management Pack as

a template/backup repository

— “HTTP Error: 500 Internal Server Error” appears during a Virtual Machine

Management Pack move or copy operation

— Virtual Machine Management Pack cannot move virtual machines with certain

disk types

— Virtual machine files are not deleted after a move
— Virtual machine devices might not be available after a copy or move
— A shutdown or restart operation fails or does not complete
— Launching the remote console from the Virtual Machine Management Pack console

might fail

• HP SIM console integration

— The HP SIM console does not identify a server as a virtual machine host
— The HP SIM console does not discover a virtual machine host or guest
— The HP SIM console identifies a virtual machine guest as an Unknown or

Unmanaged device

— Linux virtual machine guest association is not displayed in the HP SIM console

• Additional resources

A-2 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Troubleshooting

Installation

Virtual Machine Management Pack cannot be installed on a virtual machine

Virtualization is a technique that is frequently used to consolidate several separate servers
with low utilization into separately booted partitions with the goal of achieving higher
utilization of the whole. HP SIM has significant CPU, memory, storage, and network
requirements. The addition of Virtual Machine Management Pack increases the system
requirements and resource utilization. Installing and running Virtual Machine Management
Pack on virtual machines is not supported because workload and traffic on other virtual
machines can prevent Virtual Machine Management Pack from functioning properly. Other
partitions could also be prevented from meeting performance or response requirements.

In an environment using multiple HP SIM CMSs, Virtual Machine Management Pack can only be installed on one CMS

HP SIM manages devices by polling them periodically, receiving traps, and dynamically
connecting to run tasks, such as software updates or scripts. A device can be polled by one or
more instances of HP SIM. Virtual Machine Management Pack requires a more persistent
connection be maintained with the virtual machine host and the virtual machine guests.
Multiple instances of Virtual Machine Management Pack cannot be used to control the same
set of hosts and guests. HP SIM and Virtual Machine Management Pack are multi-user
capable, so multiple instances are not required to provide concurrent access to the HP SIM
and Virtual Machine Management Pack consoles.

Uninstalling Virtual Machine Management Pack and Server Migration Pack

Use either of the following methods to uninstall Virtual Machine Management Pack. Virtual
Machine Management Pack uninstallation automatically prompts for Server Migration Pack
uninstallation.

Refer to the following guidelines to successfully uninstall Virtual Machine Management Pack
and Server Migration Pack:

• Close all Server Migration Pack and Virtual Machine Management Pack screens before

attempting uninstallation.

• HP recommends removing any scheduled Virtual Machine Management Pack/Server

Migration Pack tasks in HP SIM before uninstalling Virtual Machine Management
Pack/Server Migration Pack. To remove scheduled task in HP SIM:

a. Select Logs>All Scheduled Tasks.
b. Select the tasks related to Virtual Machine Management Pack/Server Migration Pack

from the list of scheduled tasks.
c. Click Delete.

HP ProLiant Essentials Virtual Machine Management Pack User Guide A-3

Troubleshooting

• HP recommends uninstalling Virtual Machine Management Pack/Server Migration Pack

if HP SIM is uninstalled.

• HP SIM and Microsoft SQL Server must be running to successfully uninstall Virtual

Machine Management Pack.

• If Virtual Machine Management Pack is uninstalled and reinstalled, you must redeploy

the VMM agent to the virtual machine hosts.

Uninstalling with the Virtual Machine Management Pack uninstaller shortcut menu

1. Select Start>Programs>HP Virtual Machine Management Pack>
Uninstall HP VMM.

2. Click Yes when prompted to confirm the uninstallation.

Uninstalling from the control panel

1. Select Add or Remove Programs.

2. Select HP Virtual Machine Management Pack (remove only)>Change/Remove.

3. Click Yes when prompted to confirm the uninstallation.

Uninstalling Server Migration Pack

If Server Migration Pack exists, the VMM uninstaller prompts for Server Migration Pack
uninstallation before uninstalling Virtual Machine Pack.

Clicking Yes when prompted to confirm the Server Migration Pack uninstallation will
uninstall both Server Migration Pack and Virtual Machine Management Pack.

Clicking No when prompted to confirm the Server Migration Pack uninstallation only
uninstalls Virtual Machine Management Pack. However, Server Migration Pack will not be
fully functional without Virtual Machine Management Pack.

To uninstall Server Migration Pack from the control Panel:

. Select Add or Remove Programs.

1

2. Select HP Server Migration Pack (remove only)>Change/Remove.

3. Click Yes when prompted to confirm the uninstallation.

IMPORTANT: HP recommends selecting Yes when prompted to uninstall Server Migration Pack
before a Virtual Machine Management Pack uninstallation.

A-4 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Uninstalling the VMM agent

To uninstall the VMM agent from the Windows virtual machine hosts:

1. From the Control Panel, select Add or Remove Programs.

2. Select HP VMM Agent (remove only)>Change/Remove.

3. Click Yes when prompted to confirm the uninstallation.

To uninstall the VMM agent from the VMware ESX Server virtual machine hosts, run the
following command at the command prompt:

rpm –e hpvmmagent

Hiding the VM column in the HP SIM console

Virtual Machine Management Pack uses the VM column in the HP SIM console to identify
virtual machine status. If Virtual Machine Management Pack has been uninstalled, virtual
machine status information is no longer updated in the HP SIM console. To hide the column
from the console after Virtual Machine Management Pack has been uninstalled:

1. Click Customize in the top right corner of the All Systems frame.

Troubleshooting

2. Select VM from the Displayed Columns field, and click (<<).

3. Click OK.

HP ProLiant Essentials Virtual Machine Management Pack User Guide A-5

Troubleshooting

Configuration

Virtual Machine Management Pack menu items are not removed from the HP SIM toolbar with Virtual Machine Management Pack uninstallation

If any Virtual Machine Management Pack tasks have been scheduled in HP SIM using the
HP SIM task scheduler, the corresponding Virtual Machine Management Pack menu item
might not be removed from the HP SIM toolbar with the uninstallation of Virtual Machine
Management Pack.

To remove the scheduled tasks in HP SIM:

1. Select Logs>All Scheduled Tasks.

. Select the tasks related to Virtual Machine Management Pack from the list of

2

scheduled tasks.

3. Click Delete.

To remove the menu items manually, run the following command from the command prompt
at the CMS:

mxtool -r –t “VMM menu item”

where VMM menu item is the Virtual Machine Management Pack menu item displayed in HP
SIM toolbar. For example, enter the following command if the Deploy Windows Agent menu
item remains in the HP SIM toolbar after uninstalling Virtual Machine Management Pack:

mxtool –r –t “Deploy Windows Agent”

Virtual Machine Management Pack might not detect virtual machines located on mapped network drives

Virtual Machine Management Pack cannot locate virtual machines stored on mapped network
drives if the service does not have access to the network shares.

A-6 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Configuring Virtual Machine Management Pack with a firewall

When managing virtual machine hosts behind a firewall, the firewall must be configured to
allow Virtual Machine Management Pack traffic through the firewall. Virtual Machine
Management Pack uses the following ports:

• Communication between browsers and the VMM Web Service uses HTTPS over

port 50010.

• Communication between the VMM Web Service and the VMM Service (both on the

HP SIM CMS) uses SSL over port 1124.

• Communication between the VMM Service and VMM agent (on virtual machine hosts)

uses SSL over ports 1125 and 1126.

• Communication between the VMM agent during a virtual machine move or copy

operation uses SSL over port 1126.

1125
1126

Troubleshooting

50010

`

Web Browser CMS

(VMM Service)

1125
1126

1126

VM Host

(VMM Agent)

HP ProLiant Essentials Virtual Machine Management Pack User Guide A-7

Troubleshooting

Virtual machine hosts cannot be licensed

A virtual machine host can only be licensed with Virtual Machine Management Pack if it is
identified in HP SIM as a virtual machine host. To verify proper identification, click the
Server Name entry in the HP SIM console. Refer to the System Subtype entry (highlighted in
the following figure) to verify the system is identified as a virtual machine host.

If HP SIM does not recognize the virtual machine host, manually run an Identify Systems
event by selecting Options>Discovery>Identify Systems.

A-8 HP ProLiant Essentials Virtual Machine Management Pack User Guide

VMM agent

VMM agent installation fails

The VMM agent installation might fail:

• If there is not enough available disk space on the target host server. The VMM agent

requires 100 MB of available disk space on the virtual machine host server to
successfully install.

Troubleshooting

• With the

MxAuthentication Failed message. From the DOS prompt on the HP SIM

CMS:
a. Enter:

mxagentconfig -r -n <Host IP address>

b. Enter:

mxagentconfig –a -n <hostname> -u <username> -p <password>

or

mxagentconfig

c. Enter the host name, user name, and password when prompted.
d. Click Connect to verify a successful connection.

VMM agent registration fails on VMware ESX Server virtual machine host

If the VMM agent registration fails on a VMware ESX Server virtual machine host, the
VMware ESX Server host might not be correctly connected to the network. To verify,
execute the following command from the VMware ESX Server console.

hostname --ip-address

If the command prints 127.0.0.1, the network is not correctly configured for the
VMware ESX Server. To resolve, edit /etc/hosts, and move the external name of the local
machine to a new line beginning with its external IP address. For example, if the name of the
machine is “volley” and its external IP address is 63.93.12.85, the resulting file will be
similar to this example:

127.0.0.1 localhost.localdomain localhost

63.93.12.85 volley.vmware.com volley

Restart the VMware ESX Server network.

IMPORTANT: If DHCP is used on the VMware ESX Server host, the Microsoft DNS server might not
map the host name to DHCP-generated IP addresses. HP recommends creating static IP address.

HP ProLiant Essentials Virtual Machine Management Pack User Guide A-9

Troubleshooting

To register the agent from the HP SIM toolbar menu:

1. Select Configure>Virtual Machine Management Pack>
Register Virtual Machine Host.

2. Select the target VMware ESX Server virtual machine host to register by selecting the
checkbox next to the system.

3. Click Apply Selections.

4. Verify that the correct target host appears in the list, and click Change Targets if it is
necessary to reselect the target host. Click Next.

5. Click Run Now to register the host immediately.

To register the agent from the command prompt:

Enter:

cd /D [VMM installation location]\bin
vmcli -registerAgent vmm://IP_address

where IP_address is the IP address of the virtual machine host.

VMM agent registration fails on virtual machine host configured with multiple IP addresses

Virtual Machine Management Pack always uses the primary IP address of the virtual machine
host to communicate between the CMS and the virtual machine hosts.

If the virtual machine host has more than one IP addresses configured and the primary
IP address cannot be reached by the CMS, Virtual Machine Management Pack cannot register
and manage the virtual machine host. Refer to the following example:

Virtual machine host “VMHost1” has two IP addresses with the following configuration
order:

1. 192.168.1.1 (Primary)

2. 172.16.101.30 (Secondary)

The CMS has IP address:

172.16.101.29

The CMS can ping only the secondary network configuration of the virtual machine host. If
you attempt to register the virtual machine host from the HP SIM console toolbar or by using
the following command:

cd /D [VMM installation location]\bin
vmcli -registerAgent vmm://172.16.101.30

A-10 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Troubleshooting

The following error occurs:

Agent registration failed – 170.16.101.30
java.rmi.connect Exception: Connection refused to host:

192.168.1.1; nested exception is: java.net.connect Exception:
Connection time out: Connect".

This connection time-out occurs because the VMM agent registration is attempting to bind
itself to the primary IP address of the virtual machine host, which in this case is 192.168.1.1.
This IP address cannot be reached by the CMS.

To resolve this issue, re-order the network connections in the virtual machine host and verify
that the virtual machine host primary IP address can be pinged from the CMS. Restart the
VMM agent service on the virtual machine host and attempt the virtual machine host
registration again.

IMPORTANT: If DHCP is used on the VMware ESX Server host, the Microsoft DNS server might not
map the host name to DHCP-generated IP addresses. HP recommends creating static IP address.

The virtual machine host must be re-registered if the IP address or name of the virtual machine host is changed

To unregister and re-register the virtual machine host from the HP SIM toolbar menu:

CAUTION: Unregistering a virtual machine host permanently removes all information from
the Virtual Machine Management Pack database pertaining to the virtual machine guests
located on this host, including backup information.

1. Select Configure>Virtual Machine Management Pack>

Unregister Virtual Machine Host.

2. Select the target virtual machine host to unregister by selecting the checkbox next to

the system.

3. Click Apply Selections.

4. Verify that the correct target host appears in the list, and click Change Targets if it is

necessary to reselect the target host. Click Next.

5. Click Run Now to unregister the host immediately.

6. After the host has been unregistered, select Configure>Virtual Machine

Management Pack>Register Virtual Machine Host.

7. Repeat the previous steps 2 through 5 to register the host again.

HP ProLiant Essentials Virtual Machine Management Pack User Guide A-11

Troubleshooting

To unregister and re-register the virtual machine host from the command prompt:

1. Enter:

cd /D [VMM installation location]\bin
vmcli -unregisterAgent vmm://IP_address

where IP_address is the IP address of the previous virtual machine host.

2. Enter:

cd /D [VMM installation location]\bin
vmcli -registerAgent vmm://IP_address

where IP_address is the IP address of the new virtual machine host.

Virtual Machine Management Pack console

Virtual machine host and guests do not appear in the Virtual Machine Management Pack console

• If the virtual machine host and guests were previously accessible in the Virtual Machine
Management Pack console and display an Information icon in the HP SIM console, verify
that the host is still licensed. If the host was originally licensed with a demo license, the
license might have expired. License the host with a permanent license.

• If the virtualization technology was installed on the host after the VMM agent was
installed, click Restart VMM Agent on the Virtual Machine Management Pack
host console.

The Virtual Machine Management Pack console does not display the system name, system IP address, and operating system

Virtual Machine Management Pack obtains the system name, IP address, and operating
system information from HP SIM. If the correct system name, IP address, and operating
system name do not appear in the Virtual Machine Management Pack console, verify that the
virtual machine guest has been discovered by HP SIM. If the guest has not been discovered,
perform an Automatic Discovery of the undiscovered virtual machine hosts and guests from
the HP SIM console by selecting Options>Discovery>Automatic Discovery.

A-12 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Troubleshooting

Critical status is displayed for a virtual machine host in the Virtual Machine Management Pack console

Critical status might display when a virtual machine host is unavailable. Ping the host to
determine if communication is established. If communication does not exist, the virtual
machine host no longer exists. To remove the host from console from the HP SIM
toolbar menu:

1. Select Configure>Virtual Machine Management Pack>Unregister Virtual

Machine Host.

2. Select the target virtual machine host to unregister by selecting the checkbox next to

the system.

3. Click Apply Selections.

4. Verify that the correct target host appears in the list, and click Change Targets if it is

necessary to reselect the target host. Click Next.

5. Click Run Now to unregister the host immediately.

To unregister the virtual machine host from the command prompt, enter the
following command:

cd /D [VMM installation location]\bin
vmcli -unregisterAgent vmm://IP_address

where IP_address is the IP address of the virtual machine host.

A blank page appears when launching the Virtual Machine Management Pack console from HP SIM

This condition occurs when the CMS name link is not resolved correctly on the network.
Record the name used in the browser window. Verify that this name is resolved on the
network and is not being affected by any proxy settings in the browser. In addition, be sure to
include this link as a trusted site in the Internet Explorer browser security settings.

The status displayed in the left pane of the Virtual Machine Management Pack console does not match the status displayed in the right pane

The left pane of the Virtual Machine Management Pack console is automatically updated
every minute. The right pane is updated every minute or when Virtual Machine Management
Pack detects a status change. To synchronize the information displayed on the console,
refresh the browser window.

Virtual machine status is not updated

Virtual machine status might not be updated because the Virtual Machine Management Pack
is unable to communicate with the HP SIM database. Restart the Virtual Machine
Management Pack service to correct this issue.

HP ProLiant Essentials Virtual Machine Management Pack User Guide A-13

Troubleshooting

Virtual machine guest information becomes inaccessible in the Virtual Machine Management Pack console

Virtual machine guest information might become inaccessible in the Virtual Machine
Management Pack console after a period. Restart the VMM agent on the virtual machine
host, and manually run an Identify Systems event on the virtual machine guests by selecting

Options>Discovery>Identify Systems.

A virtual machine host appears in the Virtual Machine Management Pack console multiple times

Redeploying the VMM agent to a virtual machine host with multiple IP addresses might
register the virtual machine host more than once with different IP addresses. The host appears
twice in the Virtual Machine Management Pack console, one licensed and one unlicensed.
Unregister the unlicensed host to resolve.

The Virtual Machine Management Pack console displays "No virtualization
layer available for this host"

After rebooting the virtual machine host, the Virtual Machine Management Pack console
might display “No Virtualization Layer Available for this Host.” To resolve this
issue, manually restart the VMM agent from the virtual machine host.

Virtual Machine Management Pack functions

Using a virtual machine host not managed by Virtual Machine Management Pack as a template/backup repository

Virtual Machine Management Pack relies on the transport mechanisms in the VMM agent.
Therefore, virtual machine transfers can only occur on virtual machine hosts managed by
Virtual Machine Management Pack. To overcome this limitation, map a network drive from a
Virtual Machine Management Pack virtual machine host to the unmanaged virtual machine
host where you want to store templates or backups.

“HTTP ERROR: 500 Internal Server Er ror” appears during a Virtual Machine Management Pack move or copy operation

This error can occur when the network is busy during the move or copy operation and can be
corrected by refreshing the browser.

A-14 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Troubleshooting

Virtual Machine Management Pack cannot move virtual machines with certain disk types

Virtual Machine Management Pack does not move or copy virtual machines with the
following disk types when installed with the indicated virtualization technology.

Disk type Virtualization technology

Linked disk

Differencing disk

Physical (RAW) disk

Microsoft Virtual Server 2005

VMware ESX Server

VMware GSX Server

Virtual machine files are not deleted after a move

Virtual Machine Management Pack does not delete virtual machine guest files after a move,
allowing the virtual machine guest to be restored on the source host, if required.

Virtual machine devices might not be available after a copy or move

If virtual machine devices are not available after a move or copy, manually reconfigure the
virtual network connections on the moved or copied virtual machine guest.

A shutdown or restart operation fails or does not complete

Microsoft Virtual Server Additions or VMware Tools must be installed on virtual machine
guests before a shutdown or reset can be successfully performed. To install Microsoft Virtual
Server Additions or VMware Tools, refer to Chapter 3.

Launching the remote console from the Virtual Machine Management Pack console might fail

• VMware GSX Server—Verify that the VMware Management Interface software is

installed by verifying that the VMware Management Interface directory exists within the
VMware installation directory. For information, refer to the VMware Knowledge Base
Answer ID 793 at

Also, verify that the VMware GSX Server Web port is 8222, the default port. If not,
update the Web port in the Virtual Machine Management Pack configuration setting:

a. In the C:\Program Files\HP\Virtual Machine Management Pack\bin directory, locate

the hpvmm.conf file.
b. Modify the port number specified in the VMwaregsxport to the default port.
c. Save the file, and restart Virtual Machine Management Pack services.

HP ProLiant Essentials Virtual Machine Management Pack User Guide A-15

http://www.vmware.com/support/kb.

Troubleshooting

• VMware ESX Server—Verify that the VMware ESX Server Web port is 80, the default

port. If not, update the Web port in the Virtual Machine Management Pack configuration
setting:

a. In the C:\Program Files\HP\Virtual Machine Management Pack\bin directory, locate

the hpvmm.conf file.

b. Modify the port number specified in the VMwareesxport to the default port.
c. Save the file, and restart Virtual Machine Management Pack services.

• Microsoft Virtual Server 2005—Verify that the Microsoft Virtual server Web port

is 1024, the default port. If not, complete the following steps to update the Microsoft
Virtual Server 2005 Web port in the Virtual Machine Management Pack
configuration setting.

a. In the C:\Program Files\HP\Virtual Machine Management Pack\bin directory, locate

the hpvmm.conf file.

b. Modify the port number specified in the MSVSPort to the default port number.
c. Save the file, and restart Virtual Machine Management Pack services.

NOTE: All virtual machine host port numbers will be changed when the configuration setting is
modified.

HP SIM console integration

The HP SIM console does not identify a server as a virtual machine host

To verify proper system identification in HP SIM, click the Server Name entry. Refer to the
System Subtype entry to verify the system is identified as a virtual machine host.

If HP SIM does not recognize the virtual machine host, manually run an Identify Systems
event on the virtual machine guests by selecting Options>Discovery>Identify Systems.

The HP SIM console does not discover a virtual machine host or guest

1. On a Windows 2003 virtual machine host, select Services>SNMP Properties.

2. Click the Security tab.

3. Add the HP SIM CMS IP address to the Accept SNMP Packets from these hosts field.

4. Enter the user name and password in the Default WBEM Settings field.

5. From the HP SIM console, select Options>Discovery>Automatic Discovery.

6. In the Discovery configuration field, deselect the Use discovery filters checkbox, and
click Save.

7. Perform a discovery of the undiscovered virtual machine hosts and guests.

NOTE: For information about performing basic HP SIM tasks, refer to the HP Systems Insight Manager
Installation and User Guide.

A-16 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Troubleshooting

The HP SIM console identifies a virtual machine guest as an Unknown or Unmanaged device

1. Select Services on the virtual machine guest, and verify that Windows Management

Instrumentation service is listed and started.

NOTE: To install WMI on Windows NT virtual machine guests, refer to

http://www.microsoft.com/downloads/release.asp?releaseid=18490.

2. From the HP SIM CMS Control Panel, select Add or Remove Programs, and verify that

Pegasus WMI Mapper 2.0 is installed.

3. Select Services on the HP SIM CMS, and verify that Pegasus WMI Mapper service is

listed and started.

4. From the HP SIM console, select Options>Protocol Settings>Global Protocol Settings,

and verify that the correct user name and password are entered.

5. Verify that no virtual machine guest host names begin with the underscore character.

6. Run an Identify Systems event on the virtual machine guests by selecting

Options>Discovery>Identify Systems.

Linux virtual machine guest association is not displayed in the HP SIM console

HP SIM identifies Linux virtual machine hosts system type as Unknown. Therefore, the
association between the host and guest cannot be displayed in the HP SIM console.

Additional resources

The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving
common problems, as well as a comprehensive course of action for fault isolation and
identification, error message interpretation, issue resolution, and software maintenance.

To obtain the guide, refer to any of the following sources, and then select the HP ProLiant
Servers Troubleshooting Guide.

• The server-specific Documentation CD.

• The Business Support Center at

using the navigation features on the HP website.

• The Technical Documentation website at

Servers, Workstations and Systems Hardware, and then the appropriate server.

http://www.hp.com/support. You can find the guide by

http://www.docs.hp.com. Select Enterprise

HP ProLiant Essentials Virtual Machine Management Pack User Guide A-17

Glossary

CMS

HP SIM Central Management Server

ESX

VMware’s Red Hat Linux-based host operating system that provides a virtual machine solution.

GSX

VMware’s Windows- or Linux-based host operating system that provides a virtual machine solution.

guest operating system

A reference to a distinct operating system instance running in a virtual machine.

host operating system

A reference to the operating system that is the foundation for a virtual machine.

HP SIM

HP Systems Insight Manager

legacy operating system

An older operating system, often incompatible with up-to-date hardware. Virtual machines allow legacy
operating system to run on new hardware.

SMP

HP ProLiant Essentials Server Migration Pack

total estimated transport volume

The total volume, consisting of several disks plus configuration files

virtual machine

Emulates a complete hardware system from processor to network card in a self-contained, isolated software
environment, enabling the simultaneous operation of otherwise incompatible systems.

HP ProLiant Essentials Virtual Machine Management Pack User Guide Glossary-1

Glossary

virtualization

The representation of hardware through software. Virtual machines are an example of virtualization, as are
virtual memory and virtual disks.

Virtual Server

Microsoft’s host operating system that provides a virtual machine solution.

VMM

HP ProLiant Essentials Virtual Machine Management Pack

Glossary-2 HP ProLiant Essentials Virtual Machine Management Pack User Guide

A

adding licenses 4-2
additional help resources vii
administration

configure settings 3-5
licensing 4-1

agents

deployment A-8
Insight Manager Agents for VMware ESX

Server 2-2
Linux agent deployment 3-7
uninstalling A-4
VMM agent deployment 3-6
VMM agent requirements 2-2
Windows agent deployment 3-6

Index

console

accessing 5-1
accessing the remote console 5-12
browser support 2-1
customizing A-5
guest performance information 5-4
host performance information 5-3
integration 1-2
overview 5-1
remote A-14
system identification 4-3, A-7, A-15

Virtual Machine Management Pack A-11
copying a virtual machine guest 5-9
creating a virtual machine guest template 5-12, 5-14
credentials

Systems Insight Manager 3-5

Web Based Enterprise Management 3-5

B

backing up a virtual machine guest 5-11
browser

support 2-1
synchronizing A-12

C

Central Management Server

configuration 3-5
requirements 2-1

components

installed 3-4
requirements 2-1

configuration

MxAgentConfig 3-6
OpenSSH 3-6
SNMP properties A-15
Systems Insight Manager 3-5
troubleshooting A-5
Virtual Machine Management Pack 3-5
VMware ESX Server A-8

D

discovery in Systems Insight Manager 3-5, A-15
disk space, requirements 2-1

E

error messages A-1

F

FAQs A-1
firewall A-6
first-time installation, Virtual Machine Management

Pack 3-1
flexible-quantity license 4-2
free license 4-1

G

global protocol settings 3-5
guest

icons 1-3
requirements 2-2

HP ProLiant Essentials Virtual Machine Management Pack User Guide Index-1

Index

H

hardware requirements 2-1
help resources vii
host

icons 1-3

requirements 2-2
HP authorized reseller viii
HP ProLiant Essentials Virtual Machine Management

Pack See Virtual Machine Management Pack

HP SIM See Systems Insight Manager

I

icons

HP SIM 1-3

Virtual Machine Management Pack 5-6
identification in Systems Insight Manager 4-3, A-7,

A-15

installation

file location 3-4

Microsoft Virtual Server Additions 3-7

troubleshooting A-3

uninstalling A-3

Virtual Machine Management Pack 3-1

VMware Tools 3-7

L

license

adding 4-2

applying 4-3

free 4-1

options 4-2

preparation 4-1

purchasing 4-2

troubleshooting A-7
Linux agent, deployment 3-7

M

Microsoft Virtual Server

accessing remote console 5-12

Additions 3-7

requirements 2-2
Microsoft Windows NT, requirements 2-2
moving a virtual machine guest 5-10
MxAgentConfig 3-6
MxAuthentication A-8

O

OpenSSH

configuration 3-6

requirements 2-1

P

pausing a virtual machine guest 5-8
purchasing licenses 4-2

R

remote console 5-12
requirements

Central Management Server 2-1
disk space 2-1
operating systems 2-2
Systems Insight Manager 2-1
virtual machine guest 2-2
virtual machine host 2-2
Virtual Machine Management Pack 2-1

virtualization technology 2-2
resetting a virtual machine guest 5-8
restarting a virtual machine guest 5-8
resuming a virtual machine guest 5-7

S

server, requirements 2-1
settings, protocol 3-5
shutting down a virtual machine guest 5-7
single-server license 4-2
SMNP properties A-15
software requirements 2-1
starting a virtual machine guest 5-7
status column

icons 1-3

removing A-5
stopping a virtual machine guest 5-7
system protocol settings 3-5
Systems Insight Manager

accessing target systems 3-5

configuration 3-5

console integration 1-2

customizing A-5

discovery 3-5, A-15

file location 3-4

icons 1-3

identify systems 4-3, A-7, A-15

requirements 2-1

toolbar 3-4

T

telephone numbers viii
tracking license 4-2
troubleshooting A-1

Index-2 HP ProLiant Essentials Virtual Machine Management Pack User Guide

Index

U

uninstalling A-3

Virtual Machine Management Pack A-3
VMM agent A-4

upgrading

Virtual Machine Management Pack 3-5
VMM agent 3-5

V

virtual machine guest

backing up 5-11
copying 5-9, A-14
creating template 5-12, 5-14
discovery 3-5, A-15
icons 1-3
Microsoft Virtual Server Additions

installation 3-7
moving 5-10, A-14
pausing 5-8
requirements 2-2
resetting 5-8
restarting 5-8, A-14
resuming 5-7
shutting down 5-7, A-14
starting 5-7
stopping 5-7
VMware Tools installation 3-7

virtual machine host

discovery 3-5, A-15
icons 1-3
requirements 2-2
VMM agent deployment 3-6

Virtual Machine Management Pack

accessing console 5-1
accessing the remote console 5-12
configuration 3-5
console icons 5-6
file location 3-4
guest console 5-4
host console 5-3
infrastructure 1-1
installing 3-1
overview 1-1
toolbar 3-4
uninstallation A-3
upgrading 3-5
VM column 1-2

VMM agent

deployment 3-6, A-8
registration A-8, A-10
requirements 2-2
restarting A-11
uninstalling A-4
upgrading 3-5

VMware

accessing remote console 5-12
ESX Server configuration A-8
requirements 2-2
Tools 3-7

W

Web Based Enterprise Management credentials 3-5
website vii, viii
Windows agent, deployment 3-6
Windows Management Instrumentation (WMI) 2-1,

2-2

HP ProLiant Essentials Virtual Machine Management Pack User Guide Index-3