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Compaq ProLiant DL760 Servers User Guide
First Edition (March 2001)
Part Number 173774-001
Contents
About This Guide
Purpose and Scope......................................................................................................ix
Important Safety Information .....................................................................................ix
Text Conventions.........................................................................................................x
Symbols in Text..........................................................................................................xi
Symbols on Equipment..............................................................................................xii
Rack Stability .......................................................................................................... xiii
Access Panel Label and Indicators ...........................................................................xiv
Getting Help ..............................................................................................................xv
Compaq Technical Support ................................................................................xv
This guide is designed to be used as step-by-step instructions for installation,
and as a reference for operation, troubleshooting, and future upgrades for
Compaq ProLiant™ DL760 servers.
WARNING: To reduce the risk of personal injury from electrical shock and
hazardous energy levels, only authorized service technicians should attempt to
repair this equipment. Improper repairs could create conditions that are
hazardous.
IMPORTANT: The installation of options and servicing of this product shall be performed
by individuals who are knowledgeable of the procedures, precautions, and hazards
associated with equipment containing hazardous energy circuits.
About This Guide
Important Safety Information
Before installing this product, read the Important Safety Information document
provided.
x Compaq ProLiant DL760 Servers User Guide
Text Conventions
This document uses the following conventions to distinguish elements of text:
KeysKeys appear in boldface. A plus sign (+) between
USER INPUTUser input appears in a different typeface and in
FILENAMESFile names appear in uppercase italics.
two keys indicates that they should be pressed
simultaneously.
uppercase.
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
TypeWhen you are instructed to type information, type
EnterWhen you are instructed to enter information, type
These elements appear in initial capital letters.
These elements appear in uppercase.
the information without pressing the Enter key.
the information and then press the Enter key.
Symbols in Text
The following symbols are found in the text of this guide to indicate different
types of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
About This Guide xi
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
xii Compaq ProLiant DL760 Servers User Guide
Symbols on Equipment
The following symbols are placed on equipment to indicate the presence of
potentially hazardous conditions:
This symbol in conjunction with any of the following symbols indicates the
presence of a potential hazard. The potential for injury exists if warnings
are not observed. Consult your documentation for specific details.
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do
not open this enclosure.
This symbol on an RJ-45 receptacle indicates a Network Interface
Connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into
this receptacle.
This symbol indicates the presence of a hot surface or hot component. If
this surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols on power supplies or systems indicate the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from
the system.
Weight in kg
Weight in lb
Rack Stability
About This Guide xiii
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements and
guidelines for manual material handling.
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ The stabilizing feet are attached to the rack if it is a single rack installation.
■ The racks are coupled together in multiple rack installations.
■ Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
xiv Compaq ProLiant DL760 Servers User Guide
Access Panel Label and Indicators
A significant amount of server configuration and options installation
information is provided on the panel labels. As shown in Figure 1, these labels
are located on the top of the unit and on the sides of the Processor and
Memory Module. To access the appropriate label, see Chapter 3, “Server
Access.”
NOTE: These labels do not contain warning and caution information. Refer to this guide
or to the option documentation for the applicable warnings and cautions.
1
54
Figure 1. Location of labels and indicators
2
7
3
6
Table 1
Location of Labels and Indicators
ItemComponentItemComponent
I/O board information
Options installation
Additional I/O information
Processor board configuration
Module access
System Interlock Status
Indicators
Memory installation
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week.
For continuous quality improvement, calls may be recorded or monitored.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for worldwide Technical Support Centers are
listed in the Worldwide Telephone Numbers booklet included with your
product or on the Compaq website. Access the Compaq website:
http://www.compaq.com
Be sure to have the following information available before you call Compaq:
■ Technical support registration number (if applicable)
■ Product serial number
About This Guide xv
■ Product model name and number
■ Applicable error messages
■ Add-on boards or hardware
■ Third-party hardware or software
■ Operating system type and revision level
■ Compaq Survey Utility Information
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at
http://www.compaq.com
xvi Compaq ProLiant DL760 Servers User Guide
Compaq Authorized Reseller
For the name of your nearest Compaq authorized reseller:
■ In the United States, call 1-800-345-1518.
■ In Canada, call 1-800-263-5868.
■ Elsewhere, see the Compaq website for locations and telephone
numbers.
Related References
The following Compaq documentation can be referenced:
■ Server Rack documentation
G 9000 Rack Series Products Audio-Visual (AV) CD Kit (shipped with
Compaq racks)
NOTE: The Rack 7000/4000 Series Rack Resource CD Kit ships with all Compaq 7000
and 4000 Series Racks.
G Rack Builder Pro Configuration Tool CD (available on the Compaq
website or can be ordered with the Rack Resource CD Kit)
G Rack Products Documentation CD (available on the Compaq website
or can be ordered with the Rack Resource CD Kit)
■ ROM-Based Setup Utility Documentation
G Compaq ROM Based Setup Utility User Guide
(available on the Documentation CD)
■ Factory Installed Server Documentation
G Compaq Factory-Installed Operating System Software User Guide
(available as a booklet included with the operating system)
Compaq ProLiant DL760 Servers
The Compaq ProLiant™ DL760 server, the ultimate high-density data center
server, delivers breakthrough 8-Way scalable performance for 24x7
multiserver rack environments. The ProLiant DL760 server, which is based on
the ProFusion 8-Way architecture, delivers this performance through state-of-
the-art Intel Pentium III Xeon processor technology, breakthrough scalable
performance of I/O and memory, and the highest levels of fault tolerance and
manageability for the data center.
Chapter 1
Server Features
Performance is maximized with up to 8 Pentium III Xeon processors and
16 Gigabytes (GB) of ECC SDRAM memory. Input/output (I/O) performance
is further enhanced by eight 64-bit PCI-X slots–two of those slots operating at
100 MHz, three 64-bit PCI slots, an Integrated Smart Array Controller (Ultra2
support), and Ultra3 hard drives.
High-availability features include: PCI Hot Plug slots, redundant hot pluggable
power supplies, redundant hot-pluggable fans, redundant processor power
controllers, Error Checking and Correcting (ECC) memory, Disk System
Tracking, Disk Drive Fault Tolerance, and Automatic Server Recovery
(ASR2).
Server management and configuration tools important to availability include
SmartStart™, Remote-Flash Redundant ROM, System Interconnect Status
Indicators, Compaq Insight Manager™, Compaq Remote Insight, and Compaq
Server Utility.
1-2 Compaq ProLiant DL760 Servers User Guide
Server Components
In Compaq ProLiant DL760 servers, you can access options and accessories
easily through a sliding top access panel and three removable modules–the
Processor and Memory Module, the media module, and the I/O module. See
Figure 1-1 and Figure 1-2 for identification of these modules and other
components.
2
1
3
5
4
Figure 1-1. Compaq ProLiant DL760 server - front view
Table 1-1
Compaq ProLiant DL760 Server - Front View
ItemComponent
Processor and Memory Module
Media module
Integrated Management Display (IMD)
IDE CD-ROM drive
1.44 MB diskette drive
Server Features 1-3
1
2
Figure 1-2. Compaq ProLiant DL760 server - rear view
Table 1-2
Compaq ProLiant DL760 Server - Rear View
ItemComponent
I/O module with system fans
Integrated server lift handles
Hot-plug power supplies
3
1-4 Compaq ProLiant DL760 Servers User Guide
New Technology
The Compaq ProLiant DL760 server has several new technology features.
PCI-X Support
PCI-X technology leverages the wide acceptance of the PCI bus and provides
an evolutionary I/O upgrade to conventional PCI. PCI-X technology increases
bus capacity to more than eight times the conventional PCI bus bandwidth —
from 133 MB/s with the 32-bit, 33-MHz PCI bus to 1066 MB/s with the 64bit, 133-MHz PCI-X bus. It enhances the PCI protocol to develop an industrystandard interconnect that exceeds a raw bandwidth of 1 gigabyte per second
(GB/s) and will meet upcoming bandwidth needs of enterprise computing
systems. PCI-X provides backward compatibility with the PCI bus at both the
expansion board and system level.
Compaq ROM-Based Setup Utility Support
The Compaq ROM–Based Setup Utility (RBSU) will automatically configure
the system based on the operating system selected. RBSU supports a wide
range of customizable configuration features. RBSU replaces the System
Configuration Utility feature.
Faster Processor Support
The ProLiant DL760 server offers support for faster Intel Pentium III Xeon
processors. The server is capable of supporting up to eight processors and
eight Processor Power Modules. Each processor requires an associated
Processor Power Module. A ninth Processor Power Module is always present
to provide processor bus termination power.
NOTE: The server will NOT boot if the Intel Pentium III Xeon processors are NOT the same
speed.
Standard Features
The following features are available on Compaq ProLiant DL760 server
models.
Processor and Redundant Processor Power
Modules
■ Supports up to eight Intel Pentium III Xeon processors
■ Optimal thermal dissipation
G Evaporator plate and water-cooled heat pipes are attached to each
processor
■ Processor Power Modules
G One redundant Processor Power Module per processor
G One Processor board Processor Power Module to power the board
for higher availability
Server Features 1-5
System Memory
■ ECC with single-bit error correction and detection to a single DIMM,
and multibit error detection to the memory bank
■ Supports 100 MHz Registered SDRAM
■ Expandable to 16 GB
■ Supports up to eight memory banks with each bank consisting of two
DIMMs. One bank is installed or removed at a time. Each DIMM of a
given bank must be of the same size, type, and speed.
Cache Accelerator
■ Increases system performance
■ Required for more than four processors or if processors are installed on
both processor buses
1-6 Compaq ProLiant DL760 Servers User Guide
Expansion Slots
The server has eleven 64-bit I/O expansion slots that are spread over three
separate buses.
■ The Primary Bus (slots 7-9) will support PCI expansion boards at
33 MHz.
■ The Secondary Bus (slots 1-6) will support PCI expansion boards at
33 MHz or PCI-X expansion boards up to 50 MHz.
■ The Tertiary Bus (slots 10-11) will support PCI expansion boards up to
66 MHz or PCI-X expansion boards up to 100 MHz.
NOTE: Most expansion boards will work in any slot selected, but optimum performance is
obtained when expansion boards are grouped by capability and placed in buses together.
NOTE: Compaq recommends installing 100-MHz PCI-X expansion boards in the Tertiary
Bus, and 66-MHz PCI-X expansion boards in the Secondary Bus.
Network Controller
Supports a dual-port 10/100 TX UTP controller on the PCI local bus. Features
of the controller include two RJ-45 connectors for 10BaseT or 100TX
Ethernet. For information about the network controller, refer to the Compaq
website at
http://www.compaq.com
Redundant Network Controller (NIC) software, located on the Compaq
Support Software CD, supports a redundant NIC configuration. This feature
may be used with one dual-port, two dual-port, or two single-port NICs.
NOTE: When not using the dual-port capabilities, install the terminator plug from the
second RJ-45 connector.
PCI Hot Plug
PCI Hot Plug provides the ability to remove, replace, upgrade, and add
PCI/PCI-X expansion boards without powering down the server. Any
PCI/PCI-X board can be placed in a PCI Hot Plug slot. PCI Hot Plug device
drivers and operating system support, however, are required to enable PCI
Hot Plug.
The PCI Hot Plug button allows for PCI Hot Plug access directly at each
PCI/PCI-X slot. A PCI Hot Plug button is located above each PCI/PCI-X slot,
providing PCI Hot Plug control directly at the server without the use of the
PCI Hot Plug utility software.
For more information about PCI Hot Plug, refer to the Server
Documentation CD.
Disk Controller
The Compaq ProLiant DL760 server is provided with a Dual Channel
Integrated Smart Array Controller. One channel is dedicated to the internal
drive bay and the other channel is connected to the external SCSI connector.
See Chapter 8, “Configuring the Server,” for descriptions of the features and
array setup procedures for these controllers
Server Features 1-7
.
Internal Hot-Plug Drive Bays
The internal hot-plug drive bays support four 1-inch, Ultra3 hard drives.
Drives may be of any storage capacity, but must be mounted on Compaq
universal drive carriers (hot-plug drive trays).
Internal drives are controlled by a Dual Channel Integrated Smart Array
Controller. See Chapter 8, “Configuring the Server,” for a description of the
integrated controller.
Fixed Internal Media Drive Bays
The fixed internal media drive bays support two non-hot-plug media drives:
■ 1.44-MB diskette drive
■ IDE CD-ROM drive
1-8 Compaq ProLiant DL760 Servers User Guide
Video
The Compaq Integrated PCI Video Controller with 2 MB of RAM provides
maximum resolution of 1024 x 768 non-interlaced resolution. It supports:
■ 16 to more than 256 colors, depending on graphics mode
■ SVGA, VGA, and EGA graphics resolution
Redundant Hot-Plug Power Supplies
■ The Compaq ProLiant DL760 server supports 1150/500W hot-plug
redundant power supplies.
WARNING: Hot-plug power supplies are not designed to be installed with AC
current connected to the power supply. To prevent personal injury or damage to
the equipment, be sure to disconnect the power supply from AC current prior to
its removal or installation.
■ Power supplies are load-balancing and have microcontroller monitoring
for advanced health and configuration management.
■ Supports up to two power supplies. See the Power Requirements section
of Chapter 2, “Installing the Server in a Rack,” to determine power
supply requirements.
Redundant Hot-Plug Fan
ProLiant DL760 servers include a 1+1 redundant hot-plug fan. If the primary
fan fails, the server generates a system alert and triggers the secondary fan to
take over automatically. This redundant hot-plug system fan protects the
various server components from overheating and possible system interruption.
Supported Interfaces
Supported interfaces include:
■ Ultra2 SCSIVHDCI connector
■ Serial (two connectors)
■ Video port
■ Parallel port
■ Keyboard connector
■ Mouse connector
Optional Features
The ProLiant DL760 server supports a wide range of server hardware options.
Compaq server options are available from a Compaq authorized reseller or
Compaq authorized service provider. Additional information on Compaq
servers and options can be found at the Compaq website.
This guide also provides basic installation instructions for the following server
options. Hardware options installation instructions can be found inside each
hardware option kit.
■ Redundant hot-plug power supplies
Server Features 1-9
■ Intel Pentium III Xeon processors
■ Redundant Processor Power Modules
■ Cache Accelerator
■ Dual Inline Memory Module (DIMM)
■ Ultra3 Hot-plug hard drives
■ I/O expansion boards (including PCI-X and PCI expansion boards with
PCI Hot Plug driver support)
■ Remote Insight Lights-Out Edition
■ Integrated Array Bypass kit
1-10 Compaq ProLiant DL760 Servers User Guide
Server Configuration and Management
Features
Compaq offers an extensive set of features and tools to support effective server
configuration and management. Some features are listed below:
SmartStart, which is located on the SmartStart and Support Software CD, is
the intelligent way to configure your Compaq server with Microsoft, Novell,
and SCO system software. SmartStart uses a step-by-step process to configure
the server and to load the system software, thereby achieving a well-integrated
server to ensure maximum dependability and supportability.
For information about SmartStart, refer to the Server Setup and Management
pack included in the shipping box.
Compaq ROM-Based Setup Utility
d
The Compaq ROM-Based Setup Utility (RBSU) automatically configures the
system based on the selected operating system. It supports a wide range of
configuration customization features, including the following:
■ Selection of a primary operating system from a list of supported
operating systems
■ Selection of a Primary Boot Controller from a list of installed mass
storage devices
■ Configuration of embedded system devices such as serial and mouse
ports
■ Configuration of standard interrupts (IRQs) for PCI devices
■ Setting of date and time
■ Configuration of Integrated Management Display (IMD) and system
asset text
■ Automatic resolution of resource conflicts in areas such as port
addresses and interrupts (IRQs)
■ Storage of configuration in nonvolatile memory
Server Features 1-11
The RBSU is preinstalled in the embedded system ROM on the server. The
RBSU has embedded support for English, French, German, Italian, Spanish,
and Japanese languages.
NOTE: Systems that use RBSU do not support the System Configuration Utility. For
additional information on using ROM-Based Setup Utility, refer to the Compaq ROM-BaseSetup Utility User Guide located on the Documentation CD.
1-12 Compaq ProLiant DL760 Servers User Guide
Compaq Remote-Flash Redundant ROM
This server is equipped with a Remote-Flash Redundant ROM that gives the
system the ability to recover the last known good system ROM in the event
that the current system ROM has been corrupted. When the server leaves the
factory, both system ROMs contain the same image.
Microsoft Windows 2000 Utilities
Compaq servers running Windows 2000 take advantage of several utilities that
provide detailed system information and offer the following special
capabilities:
■ Compaq Array Configuration Utility
■ Compaq Power Down Manager
■ Compaq Power Supply Viewer
■ Compaq Integrated Management Log Viewer
■ Compaq Integrated Management Display Utility
These utilities are provided on the Compaq Support Paq for Microsoft
Windows 2000.
Microsoft Windows NT Utilities
Compaq servers running Windows NT 4.0 take advantage of several utilities
that provide detailed system information and offer the following special
capabilities:
■ Compaq Array Configuration Utility
■ Compaq Advanced Network Control Utility
■ Compaq Fibre Fault Isolation Utility
■ Compaq Cluster Verification Utility
■ Compaq PCI Hot Plug Utility
■ Compaq Power Down Manager
■ Compaq Power Supply Viewer
■ Compaq Integrated Management Log Viewer
■ Compaq Integrated Management Display Utility
These utilities are provided as a part of the Compaq Support Paq (CSP) for
Microsoft Windows NT 4.0. For information, refer to the NTREADME.HLP
file included in the CSP.
Server Features 1-13
Novell NetWare Utilities
Compaq servers running Novell NetWare can take advantage of the following
utilities:
■ Compaq Power Supply Viewer (with Power Down Manager)
This utility is provided as part of the Compaq Support Paq for Novell
NetWare.
1-14 Compaq ProLiant DL760 Servers User Guide
SCO UnixWare Utilities
Compaq servers running SCO UnixWare take advantage of the C22SSD
Utility.
This utility is provided as part of the Compaq Extended Feature Supplement
(EFS) for SCO UnixWare. The EFS is available on the SmartStart and Support
Software CD.
Compaq Insight Manager/Insight Manager XE
Compaq Insight Manager is a systems management tool delivering
performance, configuration, and fault management for Compaq servers and
clients. Compaq Insight Manager has two components:
■ Compaq Insight Manager software, which runs on the management
console
■ Compaq Management Agents (operating system-specific), which run on
the server or managed desktop client
Compaq Insight Manager features an easy-to-use graphical interface and
includes online documentation and context-sensitive help. Key features
include:
■ Server fault condition alerts
■ Server performance and fault condition monitoring
■ Server security and configuration control
■ Remote control of the server
■ Rapid recovery services
For information concerning Compaq Insight Manager, refer to the Server
Setup and Management pack shipped with your server.
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