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Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without warranty of
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should be construed as constituting an additional warranty.
HP ProLiant DL740 Server User Guide
June 2003 (Second Edition)
Part Number 270854-002
Contents
About This Guide
Audience Assumptions...................................................................................................... xi
Important Safety Information ............................................................................................ xi
Symbols on Equipment ..................................................................................................... xi
Rack Stability .................................................................................................................. xiii
Symbols in Text............................................................................................................... xiii
Server Labels...................................................................................................................xiv
Related Documents............................................................................................................xv
Getting Help .................................................................................................................... xvi
Technical Support ..................................................................................................... xvi
HP Website ............................................................................................................... xvi
Authorized Reseller ................................................................................................. xvii
Optional Installation Service.................................................................................... xvii
Reader’s Comments ...................................................................................................... xviii
This guide provides step-by-step instructions for installation, and reference
information for operation, troubleshooting, and future upgradesfor the ProLiant
DL740 server.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots servers. HP
assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
About This Guide
Important Safety Information
Before installing this product, read the Important Safety Information document
included with the server.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of
potentially hazardous conditions:
WARNING: This symbol, in conjunction with any of the following symbols,
indicates the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult your documentation for specific details.
HP ProLiant DL740 Server User Guide xi
About This Guide
Weight in kg
Weight in lb
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols, on power supplies or systems, indicate that the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from the
system.
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.
xii HP ProLiant DL740 Server User Guide
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
About This Guide
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents essential information to explain a concept
or complete a task.
NOTE: Text set off in this manner presents additional information to emphasize or supplement
important points of the main text.
HP ProLiant DL740 Server User Guide xiii
About This Guide
Server Labels
A significant amount of server configuration and options installation information is
provided on the server labels. As shown in Figure 1, these labels are located on the
top of the unit and inside the unit.
NOTE: These labels do not contain warning and caution information. Refer to this guide or to
the option documentation for the applicable warnings and cautions.
3 System status LED indicators label 8 Rear connectors label
4 Removing power and media module label 9 Removing host module label
5 Front components label
xiv HP ProLiant DL740 Server User Guide
7 System board components label
Related Documents
For additional information on the topics covered in this guide, refer to the following
documentation:
• Rack Resource Kits are included with the racks and include the following
(depending on rack model):
— Rack Products Documentation CD—Available on the HP website or included
with the Rack Resource Kit.
— 10000 Series Rack Resource Kit—Included with all HP 10000 Series racks.
— 9000 Series Products Audio-Visual (AV) CD Kit—Included with the
Compaq branded 9000 Series Rack Resource Kit.
— The Rack 7000/4000 Series Rack Resource Kit—Included with all Compaq
branded 7000 and 4000 Series racks.
— Rack Builder Online—Available on the HP website. Instructions on how to
access and use this online tool are included in the Rack Resource Kit
• Documentation included on the Documentation CD:
About This Guide
— Smart Array 5i Controller User Guide
— ROM-Based Setup Utility User Guide
— Servers Troubleshooting Guide
— PCI Hot Plug Administration Guide
— Integrated Lights-Out User Guide
— Server Online Reference Guide
— Hot Plug RAID Multimedia Virtual Tour for ProLiant DL740 Servers
multimedia demo
• ProLiant DL740 Power Calculator—Available on the ActiveAnswers website at
activeanswers.compaq.com
HP ProLiant DL740 Server User Guide xv
About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
Technical Support
In North America, call the HP Technical Support Phone Center at 1-800-652-6672.
This service is available 24 hours a day, 7 days a week. For continuous quality
improvement, calls may be recorded or monitored. Outside North America, call the
nearest HP Technical Support Phone Center. Telephone numbers for worldwide
Technical Support Centers are listed on the HP website, www.hp.com.
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP Website
The HP website has information on this product as well as the latest drivers and flash
ROM images. You can access the HP website at www.hp.com.
xvi HP ProLiant DL740 Server User Guide
Authorized Reseller
For the name of your nearest authorized reseller:
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
• Elsewhere, see the HP website for locations and telephone numbers.
Optional Installation Service
You may choose to have HP install your system. The installation service can be
purchased as a Care Pack packaged service or as a customized service agreement to
meet your specific requirements. Care Pack services include:
• Care Pack Installation Services for Hardware
• Care Pack Installation and Start-up Services for Microsoft Windows 2000 and
Windows NT
• Care Pack Installation and Start-up Services for Insight Manager 7
About This Guide
Visit the HP website for detailed descriptions of these Care Pack services. This
method helps ensure top performance from the start and is especially valuable for
business-critical environments.
This optional hardware installation service is available in all countries where HP has
a direct or indirect service presence. Service may be ordered from and directly
provided by an HP authorized service reseller or, in the United States only, service
may be ordered by calling 1-800-652-6672. In the United States, HP makes all of the
arrangements to have the system installed by qualified guaranteed service providers.
For U.S. ordering information, refer to the services website:
h18005.www1.hp.com/services/carepaq/us/install/
For worldwide ordering information, refer to the services website:
h18005.www1.hp.com/services/carepaq/global/
HP ProLiant DL740 Server User Guide xvii
About This Guide
Reader’s Comments
HP welcomes your comments on this guide. Please send your comments and
suggestions by e-mail to ServerDocumentation@hp.com.
xviii HP ProLiant DL740 Server User Guide
ProLiant DL740 Servers
The ProLiant DL740 server, a high-density enterprise-class and datacenter server,
delivers 8-way scalable performance for 24 x 7 multiserver rack environments. The
ProLiant DL740 server, which is based on F8 architecture, delivers this performance
through Intel® Xeon processor MP technology, scalable performance of I/O and
memory, and high levels of fault tolerance and manageability for the data center.
• Performance is maximized with up to eight Intel Xeon processors MP with
Hyper-Threading technology.
1
Server Features
• The ProLiant DL740 server is equipped with up to 40 GB of Hot Plug RAID
Memory using industry-standard PC133 SDRAM DIMMs (32 GB of addressable
memory). This new technology allows industry-standard DIMMs to be replaced,
added, or upgraded while the server is running.
• Six 64-bit PCI-X slots operating at 100 MHz, all with PCI Hot Plug capability.
• Drive performance enhanced with an embedded Smart Array 5i Controller and
Ultra3 hard drives.
• Integrated Lights-Out (iLO) Standard.
• Two embedded Gigabit Ethernet network interface controllers (NICs) with PXE
support.
HP ProLiant DL740 Server User Guide 1-1
Server Features
In addition to Hot Plug RAID Memory, other high-availability features include:
• Redundant array of memory with error checking and correcting (ECC) and
multibit error (MBE) correction
• Fault-tolerant integrated Processor Power Modules (PPM)
• PCI Hot Plug slots
• Redundant hot-pluggable power supplies
• Redundant hot-pluggable fans
• Redundant NIC support
• Smart Array 5i Controller
• Disk drive fault tolerance
• Automatic Server Recovery (ASR-2)
• Dual power cords
Server management and configuration tools important to availability include:
• Hot Plug RAID Memory interface—Diagnostic LEDs and caution alarm
• ROM-Based Setup Utility (RBSU)
• SmartStart
• Redundant ROM images
• System interconnect status indicators
• Insight Manager 7
• Survey Utility
• Online ROM Flash
1-2HP ProLiant DL740 Server User Guide
Server Features
In ProLiant DL740 servers, you can access options and accessories easily through a
top access panel and two removable modules: The host module and the power and
media module. Refer to Figure 1-1, Figure 1-2, and Figure 1-3 for identification of
these modules and other components.
Figure 1-1: Server front view—module location
Item Description
1 Power and media module
2 Host module
HP ProLiant DL740 Server User Guide 1-3
Server Features
Figure 1-2: Server front view—module components
Item Description
1 Power supply 1
2 Hot-plug hard drives
3 Universal media bay
4 Power supply 2
1-4 HP ProLiant DL740 Server User Guide
Figure 1-3: Server rear view—module components
Item Description
1 System fans
2 AC power ports
3 I/O expansion slots
4 External connectors
Server Features
HP ProLiant DL740 Server User Guide 1-5
Server Features
Standard Features
The following additional features are available on ProLiant DL740 models.
Processors
The server supports four or eight Intel Xeon processors MP with the following
features:
• Easy upgrade capability from a 4P server to an 8P server
• HP designed ZIF sockets with tool-less actuation and tool-less quick release heat
sink clamps
• Keyed, self-aligning heat sink design to protect processor pins and allow for
blind mate assembly
• Pre-attached processor heat sink assembly for easy service and optimum thermals
without having to worry about messy greases
• Fault-tolerant integrated processor power regulation
Each of the processor boards has embedded power, front and back covers for
enhanced thermals and handling, and a single hand rack-and-pinion lever for blind
mate installation in seconds.
Hyper-Threading technology, developed by Intel, improves the performance of IA-32
processors when executing multiple-processor (MP) capable operating systems and
multithreaded applications. With this technology, one physical processor looks like
two logical processors to the operating system and applications. The two logical
processors can execute two separate tasks (or code streams called threads)
concurrently by using shared hardware resources.
Hyper-Threading technology is designed to improve the performance of IA-32
processors by using the multithreaded nature of contemporary operating systems and
server applications in such a way as to increase the use of the on-chip execution
resources available in the Intel NetBurst microarchitecture. The integrated cache
subsystem results in reduced memory access times and increased throughput and
performance of the memory subsystem. Specifically, integrated Level 3 cache, which
is only available on the Xeon processor MP, provides a high-bandwidth path to
memory, increasing throughput for large server workloads.
1-6 HP ProLiant DL740 Server User Guide
Hot Plug RAID Memory
The HP memory RAID technology stands for Redundant Array of Industry-Standard
DIMMs. The ProLiant DL740 server supports up to 40 GB of Hot Plug RAID
Memory using industry-standard PC133 SDRAM DIMMs (32 GB of addressable
memory). The DIMMs are installed in five Hot Plug RAID Memory cartridges. Hot
Plug RAID Memory allows for the following server service and management
capabilities while the server is running:
• Memory hot-replace—Allows the replacement of failed DIMMs. This feature is
built into the hardware, is operating system-independent, and requires no drivers.
• Memory hot-add—Allows the addition of extra banks of memory without
powering down the server. This feature requires operating system support and
drivers.
• Memory hot-upgrade—Allows the upgrade of existing DIMMs with
larger-capacity DIMMs without powering down the server. This feature requires
operating system support and HP drivers.
Server Features
HP ProLiant DL740 Server User Guide 1-7
Server Features
The Hot Plug RAID Memory cartridges are located on the inner right side of the host
module. Each memory cartridge contains up to eight DIMMs. Each cartridge has a
protective cover, and a latch and lock.
Figure 1-4: Memory cartridge location
1-8HP ProLiant DL740 Server User Guide
Server Features
The ProLiant DL740 server has five memory cartridges, each consisting of eight
DIMMs. In each memory cartridge, similar DIMMs are installed in bank pairs (1+2,
3+4, 5+6, 7+8) for memory interleaving to increase performance.
Basic memory features include:
• ECC memory with single-bit and MBE correction and detection down to the
failed DIMM level
• Support for standard ECC 133-MHz registered SDRAM
• Driverless hot-replace functionality
• Expandability to 40 GB of Hot Plug RAID Memory using industry-standard
PC133 SDRAM DIMMs (32 GB of addressable memory)
• Support for up to eight memory banks, with each bank consisting of five DIMMs
(one DIMM is for redundancy):
— Each DIMM of a given bank must be of the same size, type, and speed.
— DIMMs are populated in bank pairs for interleaved operation to increase
performance.
NOTE: The DIMM size, type, and speed are defined by the DIMM part number. All
DIMMs in a bank must have the same part number, as indicated by the following example:
123456-12x
All numbers except the last (designated by x) must match for DIMMs to be considered
the same.
• Cartridge and DIMM diagnostic information
HP ProLiant DL740 Server User Guide 1-9
Server Features
PCI-X Technology
PCI-X technology leverages the wide acceptance of the PCI bus and provides an
evolutionary I/O upgrade to conventional PCI. PCI-X technology enhances the PCI
protocol and frequency to meet bandwidth needs of enterprise computing systems.
PCI-X provides backward compatibility with the PCI bus at both the expansion board
and system level.
Expansion Slots
The server has six 64-bit PCI-X expansion slots operating at 100 MHz:
• Slots 1 and 2 (PCI bus 7) support PCI-X expansion boards at 100 MHz; it is
keyed for 3.3v signaling.
• Slots 3 and 4 (PCI bus 11) support PCI-X expansion boards at 100 MHz; it is
keyed for 3.3v signaling.
• Bus 5 and 6 (PCI bus 3) support PCI-X expansion boards at 100 MHz; it is keyed
for 3.3v signaling.
NOTE: The operating system detects PCI devices in the following slot order: 5-6-1-2-3-4.
PCI Hot Plug
PCI Hot Plug provides the ability to remove, replace, upgrade, and add PCI/PCI-X
expansion boards without powering down the server. PCI and PCI-X boards can be
placed in a PCI Hot Plug slot. PCI Hot Plug device drivers and operating system
support are required to enable PCI Hot Plug.
A PCI Hot Plug button is located above each PCI/PCI-X slot, providing PCI Hot Plug
control directly at the server without the use of the PCI Hot Plug utility software.
For more information about PCI Hot Plug, refer to the server documentation CD.
1-10 HP ProLiant DL740 Server User Guide
Network Interface Controllers
The ProLiant DL740 server is equipped with two embedded Gigabit Ethernet
network interface controllers. Each of these 10/100/1000 Base TX UTP 100-MHz
64-bit PCI-X NICs have the following features:
• Two RJ-45 connectors for 10BaseT, 100BaseTX, or 1000BaseTX Ethernet
• Preboot eXecution Environment (PXE) support
Redundant NIC software, located on the SmartStart CD, supports a redundant NIC
configuration. This feature may be used with one dual-port, two single-port, or two
dual-port NICs.
Disk Controller
The ProLiant DL740 server provides an embedded Smart Array 5i Controller. Refer
to Chapter 8 for more information about the features and array setup procedures for
the controller. The disk controller has 32 MB of read data cache.
The Smart Array 5i Controller supports Ultra3 SCSI hard drives. Ultra3 is the next
generation of high performance SCSI technology that offers data transfer speeds of
up to 160 MB/sec. It is a term that is synonymous with Ultra160 SCSI and describes
any device that combines Ultra2 SCSI with Cyclic Redundancy Check (CRC),
domain validation, and double transition clocking. HP Ultra3 universal hot-pluggable
hard drives provide this level of performance in addition to compatibility with HP
ProLiant servers, AlphaServer, and StorageWorks Enclosure 4200 solutions.
Server Features
Ultra320 SCSI hard drives will run at Ultra3 speeds unless you install an optional
Ultra320 Array Controller and the Twisted Pair Cable Array Bypass kit included with
the system.
HP ProLiant DL740 Server User Guide 1-11
Server Features
Internal Hot-Plug Drive Bays
The internal hot-plug drive bays support four one-inch Ultra3 SCSI hard drives.
Drives may be of any storage capacity but must be mounted on HP universal drive
carriers (hot-plug drive trays).
Universal Media Bay
The universal media bay supports hot-pluggable IDE devices and ships standard with
a DVD-ROM drive. The bay also supports other removable media devices, such as a
CD-ROM drive.
Video
The Integrated PCI Video Controller with 8 MB of video RAM can obtain a
maximum resolution of 1280 x 1024 in 32-bit true color. The PCI video controller
supports:
• 16 to more than 256 colors, depending on graphics mode.
• SVGA, VGA, and EGA graphics resolution.
Redundant Hot-Plug Power Supplies
The ProLiant DL740 server supports 1100/800-W redundant hot-plug power
supplies.
• Power supplies are load balancing.
• The ProLiant DL740 server supports up to two power supplies. Refer to the
“Power Requirements” section of Chapter 2 to determine power supply
requirements.
• Power supplies must be run at highline (200-240 VAC) for redundancy.
1-12 HP ProLiant DL740 Server User Guide
Redundant Hot-Plug Fans
ProLiant DL740 servers include 1 + 1 redundant hot-plug fans. If a fan fails, the
server generates a system alert and triggers the redundant fan to take over
automatically. The redundant hot-plug system fans protect the various server
components from overheating and possibly causing a system interruption.
Diagnostic LEDs exist near each fan and on the front of the server. For more
information on the hot-plug fan LEDs, refer to Appendix D.
Supported Interfaces
Supported interfaces that ship standard in the server include:
• Serial connector
• Video port
• Keyboard connector
• Mouse connector
Server Features
• Two RJ-45 server local area network (LAN) connectors (10/100/1000 Ethernet)
• iLO LAN connector (10/100 management)
• Universal serial bus (USB) port
HP ProLiant DL740 Server User Guide 1-13
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