HP ProLiant DL580 G10 User Manual

HPE ProLiant DL580 Gen10 Server User Guide

Abstract

This document is for the person who installs, administers, and troubleshoots HPE server systems. Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer equipment, and trained in recognizing hazards in products with hazardous energy levels.

Part Number: 878778-003 Published: March 2018 Edition: 3

Notices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.

Acknowledgments

Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.

Component identification........................................................................... 7

Front panel components......................................................................................................................7

Universal media bay components...........................................................................................10

Drive bay numbering...............................................................................................................10

Front panel LEDs and buttons...........................................................................................................12

UID button functionality...........................................................................................................14

Front panel LED power fault codes........................................................................................ 14

Systems Insight Display LEDs................................................................................................15

Systems Insight Display combined LED descriptions.............................................................16

Drives................................................................................................................................................ 18

NVMe drive components and LEDs........................................................................................18

SAS/SATA drive components and LEDs.................................................................................18

Drive guidelines...................................................................................................................... 19

Rear panel components.................................................................................................................... 20

Rear panel LEDs............................................................................................................................... 22

Power supply LEDs .......................................................................................................................... 22

Fan bay numbering............................................................................................................................23

System board components................................................................................................................24

Processor, heatsink, and socket components........................................................................ 25

DIMM slot locations................................................................................................................ 25

Drive cage backplane identification...................................................................................................27

HPE 12G SAS Expander Card port numbering.................................................................................29

Riser board components................................................................................................................... 29

Operations..................................................................................................32

Power up the server.......................................................................................................................... 32

Power down the server......................................................................................................................32

Extending the server from the rack....................................................................................................32

Removing the server from the rack................................................................................................... 33

Removing the bezel...........................................................................................................................33

Accessing the Systems Insight Display.............................................................................................34

Removing a hot-plug SAS or SATA drive.......................................................................................... 34

Removing an NVMe drive..................................................................................................................35

Removing the access panel.............................................................................................................. 36

Installing the access panel................................................................................................................ 37

Installing the primary PCIe riser cage................................................................................................38

Removing a PCIe riser cage..............................................................................................................39

Removing the air baffle......................................................................................................................40

Installing the air baffle........................................................................................................................41

Removing the fan cage......................................................................................................................42

Installing the fan cage........................................................................................................................43

Removing the fan cage holders.........................................................................................................44

Installing fan cage holders.................................................................................................................45

Removing the processor mezzanine tray.......................................................................................... 45

Removing the 2P pass-through performance board..........................................................................46

Setup...........................................................................................................48

HPE support services........................................................................................................................48

Contents 3

Setup overview..................................................................................................................................48

Operational requirements....................................................................................................... 49

Server warnings and cautions................................................................................................ 51

Rack warnings........................................................................................................................ 51

Electrostatic discharge............................................................................................................52

Server box contents................................................................................................................53

Installing hardware options ....................................................................................................53

Installing the server into the rack............................................................................................53

Configuring the server............................................................................................................ 54

Operating system....................................................................................................................54

Installing or deploying an operating system............................................................................55

Registering the server.............................................................................................................55

Installing hardware options...................................................................... 56

Hewlett Packard Enterprise product QuickSpecs..............................................................................56

Installing a Systems Insight Display.................................................................................................. 56

Installing an eight-bay SFF HDD/SSD drive cage............................................................................. 58

Installing an eight-bay NVMe SSD drive cage...................................................................................62

Installing a six-bay SFF HDD/two-bay NVMe SSD (Premium) cage.................................................64

Installing a universal media bay........................................................................................................ 67

Installing a two-bay SFF (Premium) drive cage.................................................................................69

Installing a hot-plug SAS or SATA drive............................................................................................ 74

Installing an NVMe drive....................................................................................................................75

Installing an internal USB drive......................................................................................................... 77

Installing a 4-port NVMe mezzanine card..........................................................................................78

Installing a butterfly PCIe riser cage..................................................................................................80

Riser board options........................................................................................................................... 82

Installing a riser board into the primary PCIe riser cage.........................................................83

Installing a riser board into the butterfly PCIe riser cage........................................................ 85

Expansion slot options.......................................................................................................................86

Processor-to-PCIe slot assignment........................................................................................ 86

Installing an expansion board.................................................................................................87

Installing the HPE 12G SAS Expander Card.......................................................................... 88

Installing a GPU card..............................................................................................................91

Installing a controller...............................................................................................................94

Installing a FlexibleLOM adapter.......................................................................................................97

Processor options..............................................................................................................................98

Identifying the processor type.................................................................................................98

Installing a processor..............................................................................................................99

Installing a processor mezzanine tray............................................................................................. 102

Memory options...............................................................................................................................103

DIMM population information................................................................................................103

HPE SmartMemory speed information................................................................................. 103

DIMM label identification.......................................................................................................104

Installing a DIMM..................................................................................................................105

Installing the 2P pass-through performance board..........................................................................107

Installing a Smart Storage Battery...................................................................................................108

Installing an intrusion detection switch............................................................................................ 110

HPE Trusted Platform Module 2.0 Gen10 option.............................................................................111

Overview............................................................................................................................... 111

HPE Trusted Platform Module 2.0 Guidelines...................................................................... 112

Installing and enabling the HPE TPM 2.0 Gen10 Kit............................................................ 113

4 Contents

Cabling......................................................................................................118

HPE ProLiant Gen10 DL Servers Storage Cabling Guidelines....................................................... 118

Cable matrix.....................................................................................................................................118

NVMe drive cable matrix.......................................................................................................120

Universal media bay cabling............................................................................................................128

Front panel USB port cabling.......................................................................................................... 129

Power switch module/Systems Insight Display module cabling...................................................... 129

SFF HDD drive cage cabling...........................................................................................................130

NVMe SSD drive cage cabling........................................................................................................ 130

12G SAS expander cabling............................................................................................................. 133

HPE Smart Storage Battery cabling................................................................................................ 134

Software and configuration utilities.......................................................135

Server mode....................................................................................................................................135

Product QuickSpecs........................................................................................................................135

Active Health System Viewer.......................................................................................................... 135

Active Health System............................................................................................................135

HPE iLO 5........................................................................................................................................136

iLO Federation......................................................................................................................137

iLO Service Port....................................................................................................................137

iLO RESTful API...................................................................................................................138

RESTful Interface Tool..........................................................................................................138

iLO Amplifier Pack................................................................................................................ 138

Intelligent Provisioning.....................................................................................................................138

Intelligent Provisioning operation..........................................................................................139

Management Security......................................................................................................................139

Scripting Toolkit for Windows and Linux..........................................................................................140

UEFI System Utilities.......................................................................................................................140

Selecting the boot mode ......................................................................................................140

Secure Boot..........................................................................................................................141

Launching the Embedded UEFI Shell ..................................................................................142

HPE Smart Storage Administrator...................................................................................................142

USB support.................................................................................................................................... 143

External USB functionality.................................................................................................... 143

Redundant ROM support.................................................................................................................143

Safety and security benefits..................................................................................................143

Keeping the system current.............................................................................................................143

Updating firmware or system ROM.......................................................................................143

Drivers.................................................................................................................................. 146

Software and firmware..........................................................................................................146

Operating system version support........................................................................................ 147

HPE Pointnext Portfolio........................................................................................................ 147

Proactive notifications...........................................................................................................147

Troubleshooting.......................................................................................148

Troubleshooting resources..............................................................................................................148

NMI functionality..............................................................................................................................148

Replacing the system battery.................................................................149

Specifications.......................................................................................... 151

Environmental specifications...........................................................................................................151

System Inlet Temperature, Extended Ambient Operating Support.......................................152

Contents 5

Mechanical specifications................................................................................................................152

Power supply specifications............................................................................................................ 152

HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply.................................. 153

HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply................................ 153

Websites................................................................................................... 155

Support and other resources................................................................. 156

Accessing Hewlett Packard Enterprise Support.............................................................................. 156

Accessing updates.......................................................................................................................... 156

Customer self repair........................................................................................................................ 157

Remote support...............................................................................................................................157

Warranty information....................................................................................................................... 157

Regulatory information.................................................................................................................... 158

Documentation feedback.................................................................................................................158

6 Contents

Component identification

Front panel components

Server with power module

Item Description

1 Box 1 — Supported options:

• Eight-bay SFF HDD/SSD drive cage

• Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage

• Eight-bay SFF NVMe SSD drive cage (with only four NVMe drives installed)

2 Box 2 — Supported options:

• Eight-bay SFF HDD/SSD drive cage

• Eight-bay SFF NVMe SSD drive cage

• Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage

3 Box 3 — Supported options:

• Eight-bay SFF HDD/SSD drive cage

• Eight-bay SFF NVMe SSD drive cage

• Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage

4 Front USB 3.0 port

Table Continued

Component identification 7

Item Description

5 Serial number and iLO information pull tab

6 iLO Service Port (169.254.1.2)

7 Front USB 3.0 port

8 Box 6 — Supported option:

Eight-bay SFF HDD/SSD drive cage

9 Box 5 — Supported option:

Eight-bay SFF HDD/SSD drive cage

10 Box 4 — Supported options:

• Universal media bay components

• Eight-bay SFF HDD/SSD drive cage

Server with optional Systems Insight Display Module

8 Component identification

Item Description

1 Box 1 — Supported options:

• Eight-bay SFF HDD/SSD drive cage

• Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage

• Eight-bay SFF NVMe SSD drive cage (with only four NVMe drives installed)

2 Box 2 — Supported options:

• Eight-bay SFF HDD/SSD drive cage

• Eight-bay SFF NVMe SSD drive cage

• Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage

3 Box 3 — Supported options:

• Eight-bay SFF HDD/SSD drive cage

• Eight-bay SFF NVMe SSD drive cage

• Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage

4 Front USB 3.0 ports (2)

5 Serial number and iLO information pull tab

6 Systems Insight Display Module

7 Box 6 — Supported option:

Eight-bay SFF HDD/SSD drive cage

8 Box 5 — Supported option:

Eight-bay SFF HDD/SSD drive cage

9 Box 4 — Supported options:

• Universal media bay components

• Eight-bay SFF HDD/SSD drive cage

Component identification 9

Universal media bay components

Item Description

1 USB 2.0 port

2 Video display port

3 Optical disk drive (optional)

4 Drives (optional) *

* Requires the two-bay SFF (Premium) drive cage.

Drive bay numbering

Eight-bay SFF HDD/SSD drive cage

10 Universal media bay components

Eight-bay SFF NVMe drive cage

Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage

Component identification 11

Two-bay SFF (Premium) drive cage

Front panel LEDs and buttons

Power switch module

12 Front panel LEDs and buttons

Systems Insight Display module (optional)

Item Description Status

1 Power On/Standby button and

system power LED

2 Health LED

Solid green = System on

Flashing green (1 Hz/cycle per sec) = Performing power on sequence

Solid amber = System in standby

Off = No power present

Solid green = Normal

Flashing green (1 Hz/cycle per sec) = iLO is rebooting.

Flashing amber = System degraded

Flashing red (1 Hz/cycle per sec) = System critical

Table Continued

Component identification 13

Item Description Status

3 NIC status LED

Solid green = Link to network

Flashing green (1 Hz/cycle per sec) = Network active

Off = No network activity

4 UID button/LED

Solid blue = Activated

Flashing blue:

• 1 Hz/cycle per sec = Remote management or firmware upgrade in progress

• 4 Hz/cycle per sec = iLO manual reboot sequence initiated

• 8 Hz/cycle per sec = iLO manual reboot sequence in progress

• 1 fast flash and then off for 3 seconds = iLO Service Port status is Complete

• 4 medium flashes and then off for 1 second = iLO Service Port status is Busy

• 8 fast flashes and then off for 1 second = iLO Service Port status is Error

Off = Deactivated

When all four LEDs described in this table flash simultaneously, a power fault has occurred.

Facility power is not present, power cord is not attached, no power supplies are installed, power supply

failure has occurred, or the power button cable is disconnected.

If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the

system health status.

UID button functionality

The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO User Guide on the Hewlett Packard Enterprise website.

Front panel LED power fault codes

The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers.

Subsystem LED behavior

System board 1 flash

Processor 2 flashes

Memory 3 flashes

Riser board PCIe slots 4 flashes

FlexibleLOM 5 flashes

14 UID button functionality

Table Continued

Subsystem LED behavior

Removable HPE Smart Array SR Gen10 controller 6 flashes

System board PCIe slots 7 flashes

Power backplane or storage backplane 8 flashes

Power supply 9 flashes

Systems Insight Display LEDs

The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed.

Description Status

Processor LEDs

DIMM LEDs

Fan LEDs

NIC LEDs

Off = Normal

Amber = Failed processor

Off = Normal

Amber = Failed DIMM or configuration issue

Off = Normal

Amber = Failed fan or missing fan

Off = No link to network

Solid green = Network link

Flashing green = Network link with activity

If power is off, the front panel LED is not active. For status, see Rear panel LEDs on page 22.

Table Continued

Systems Insight Display LEDs 15

Description Status

Power supply LEDs

PCI riser LED

Over temp LED

Proc DIMM Group LED

Power cap LED

When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. For more information on the combination of these LEDs, see Systems Insight Display combined LED descriptions on page 16.

Off = Normal

Solid amber = Power subsystem degraded, power supply failure, or input power lost.

Off = Normal

Amber = Incorrectly installed PCI riser cage

Off = Normal

Amber = High system temperature detected

Off = Normal

Amber = Failed DIMM or configuration issue

Off = System is in standby, or no cap is set.

Solid green = Power cap applied

Systems Insight Display combined LED descriptions

The combined illumination of the following LEDs indicates a system condition:

• Systems Insight Display LEDs

• System power LED

• Health LED

Systems Insight Display LED and color

Processor (amber) Red Amber

Processor (amber) Amber Green Processor in socket X is in a pre-

Health LED

System power LED

Status

One or more of the following conditions may exist:

• Processor in socket X has failed.

• Processor X is not installed in the socket.

• Processor X is unsupported.

• ROM detects a failed processor during POST.

failure condition.

DIMM (amber) Red Green One or more DIMMs have failed.

16 Systems Insight Display combined LED descriptions

Table Continued

Systems Insight Display LED and color

DIMM (amber) Amber Green DIMM in slot X is in a pre-failure

Over temp (amber) Amber Green The Health Driver has detected a

Over temp (amber) Red Amber The server has detected a hardware

PCI riser (amber) Red Green The PCI riser cage is not seated

Fan (amber) Amber Green One fan has failed or has been

Fan (amber) Red Green Two or more fans have failed or been

Health LED

System power LED

Status

condition.

cautionary temperature level.

critical temperature level.

properly.

removed.

Power supply (amber) Red Amber

Power supply (amber) Amber Green

One or more of the following conditions may exist:

• Only one power supply is installed and that power supply is in standby.

• Power supply fault

• System board fault

One or more of the following conditions may exist:

• Redundant power supply is installed and only one power supply is functional.

• AC power cord is not plugged into redundant power supply.

• Redundant power supply fault

• Power supply mismatch at POST or power supply mismatch through hot-plug addition

Power cap (off) — Amber Standby

Power cap (green) — Flashing

green

Power cap (green) — Green Power is available.

Power cap (flashing amber) — Amber Power is not available.

Waiting for power

Component identification 17

IMPORTANT:

If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM.

Drives

NVMe drive components and LEDs

Item Description

1 Release lever

2 Activity ring

3 Do Not Remove LED

4 Power On/Off button

Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do Not Remove button LED flashes to indicate that the device is still in use. Removal of the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.

SAS/SATA drive components and LEDs

18 Drives

Item Description Status

1 Locate

• Solid blue = The drive is being identified by a host application.

• Flashing blue = The drive carrier firmware is being updated or requires an update.

2 Activity ring LED

• Rotating green = Drive activity.

• Off = No drive activity.

3 Do not remove LED

• Solid white = Do not remove the drive. Removing the drive causes one or more of the logical drives to fail.

• Off = Removing the drive does not cause a logical drive to fail.

4 Drive status LED

• Solid green = The drive is a member of one or more logical drives.

Drive guidelines

CAUTION:

Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do Not Remove button LED flashes to indicate the device is still in use. Removal of the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.

Depending on the configuration, this server supports SAS, SATA, and NVMe drives.

• Flashing green = The drive is rebuilding or performing a RAID migration, strip size migration, capacity expansion, or logical drive extension, or is erasing.

• Flashing amber/green = The drive is a member of one or more logical drives and predicts the drive will fail.

• Flashing amber = The drive is not configured and predicts the drive will fail.

• Solid amber = The drive has failed.

• Off = The drive is not configured by a RAID controller.

Observe the following general guidelines:

• For drive numbering, see Drive bay numbering on page 10.

• The NVMe SSD is a PCIe bus device. Do not remove a device attached to a PCIe bus without allowing it to first complete and cease the signal/traffic flow.

Drive guidelines 19

• The system automatically sets all device numbers.

• If only one hard drive is used, install it in the bay with the lowest device number.

• Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped into the same drive array.

Rear panel components

Rear panel (standard)

Item Description

1 Primary PCIe riser slots 1-7

2 Power supplies (4)

3 Serial port

4 iLO Management Port

5 Video port

6 Rear USB 2.0 ports (2)

7 Rear USB 3.0 ports (2)

8 UID LED

9 FlexibleLOM (optional)

20 Rear panel components

Rear panel with optional butterfly riser cage

Item Description

1 Primary PCIe riser slots 1-7

2 Butterfly PCIe riser slots 8-16 (Optional)

3 Power supplies (4)

4 Serial port

5 iLO Management Port

6 Video port

7 Rear USB 2.0 ports (2)

8 Rear USB 3.0 ports (2)

9 UID LED

10 FlexibleLOM (optional)

Component identification 21

Rear panel LEDs

Item Description Status

1 Activity LED

2 Link LED

3 UID LED

Off = No network activity

Solid green = Link to network

Flashing green = Network activity

Off = No network link

Green = Network link

Solid blue = Activated

Flashing blue:

• 1 Hz/cycle per sec = Remote management or firmware upgrade in progress

• 4 Hz/cycle per sec = iLO manual reboot sequence initiated

• 8 Hz/cycle per sec = iLO manual reboot sequence in progress

• 1 fast flash and then off for 3 seconds = iLO Service Port status is Complete

• 4 medium flashes and then off for 1 second = iLO Service Port status is Busy

• 8 fast flashes and then off for 1 second = iLO Service Port status is Error

Power supply LEDs

The power supply LED is located on each power supply.

22 Rear panel LEDs

Off = Deactivated

LED Status Description

Off System is off or power supply has failed.

Solid Green Normal

Fan bay numbering

The server requires 12 fans, with two fans per bay.

Fan bay numbering 23

System board components

Item Description

1 FlexibleLOM connector

2 Primary PCIe riser connector (processor 1 required)

3 x4 SATA port 1

4 x4 SATA port 2

5 Upper processor mezzanine connector — Power (2)

6 Upper processor mezzanine connector — Signals (2)

7 USB 3.0 (2)

8 x1 SATA port

X System maintenance switch

9 Front USB 3.0 and iLO Service Port connector

10 x1 SATA port / Optical Drive port

11 Fan connectors (12)

12 Front power switch connector

13 Drive backplane power connectors (3)

14 HPE Smart Storage Battery connector 1 (system board)

15 Optional 2SFF HDD x1 SATA board sideband connector

24 System board components

Table Continued

Item Description

16 HPE Smart Storage Battery connector 2 (processor mezzanine board)

17 Universal media bay USB/Display port connector

18 Intrusion detection switch connector

19 Power supply connectors (PS3, PS4)

20 Power supply connectors (PS1, PS2)

21 Secondary PCIe riser connector (processor 2 required)

22 System battery

23 Tertiary PCIe riser connector (processor 2 required)

24 TPM connector

25 microSD connector

Processor, heatsink, and socket components

Item Description

1 Heatsink nuts

2 Processor carrier

3 Pin 1 indicator

4 Heatsink latch

5 Alignment post

Symbol also on the processor and frame.

DIMM slot locations

DIMM slots are numbered sequentially (1 through 12) for each processor on the system and mezzanine boards.

Processor, heatsink, and socket components 25

For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules).

System board DIMM slots

Processor mezzanine board DIMM slots

26 Component identification

Drive cage backplane identification

Eight-bay SFF HDD/SSD drive cage backplane

Eight-bay SFF NVMe SSD drive cage backplane

Drive cage backplane identification 27

Two-bay NVMe/Six-bay SFF HDD (Premium) drive cage backplane

Two-bay SFF (Premium) drive cage backplane

28 Component identification

HPE 12G SAS Expander Card port numbering

Riser board components

4-port Slimline riser

Item Description

1–4 x8 Slimline NVMe connectors

HPE 12G SAS Expander Card port numbering 29

6-slot riser board

Item Description

1 GPU power connectors (2)

2 Smart Array cache backup power connectors (6)

3 x16 connectors (2)

4 x8 connectors (4)

5 NVMe slimline connector J4

6 NVMe slimline connector J3

7-slot riser board

30 Component identification

+ 128 hidden pages

HP ProLiant DL580 G10 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

HPE ProLiant DL580 Gen10 Server User Guide

Contents

Component identification

Front panel components

Universal media bay components

Drive bay numbering

Front panel LEDs and buttons

UID button functionality

Front panel LED power fault codes

Systems Insight Display LEDs

Systems Insight Display combined LED descriptions

Drives

NVMe drive components and LEDs

SAS/SATA drive components and LEDs

Drive guidelines

Rear panel components

Rear panel LEDs

Power supply LEDs

Fan bay numbering

System board components

Processor, heatsink, and socket components

DIMM slot locations

Drive cage backplane identification

HPE 12G SAS Expander Card port numbering

Riser board components