HP ProLiant DL385 User Manual
HP ProLiant DL385 G7 Server User Guide
Part Number 588708-001
March 2010 (First Edition)
© Copyright 2010 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
Intended audience
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Contents
Component identification ............................................................................................................... 7
Front panel components ................................................................................................................................ 7
Front panel LEDs and buttons ......................................................................................................................... 7
Systems Insight Display LEDs ......................................................................................................................... 8
Systems Insight Display LEDs and health LED combinations ............................................................................... 9
Rear panel components .............................................................................................................................. 10
Rear panel LEDs and buttons ....................................................................................................................... 11
Non-hot-plug PCI riser board slot definitions .................................................................................................. 11
System board components .......................................................................................................................... 12
System board switches ...................................................................................................................... 13
NMI functionality ............................................................................................................................. 14
DIMM slots ...................................................................................................................................... 15
Hard drive numbering ................................................................................................................................ 15
SAS and SATA hard drive LEDs ................................................................................................................... 16
SAS and SATA hard drive LED combinations ................................................................................................ 16
PCI riser cage LEDs .................................................................................................................................... 17
Battery pack LEDs ....................................................................................................................................... 18
FBWC module LEDs .................................................................................................................................... 20
Hot-plug fans ............................................................................................................................................. 20
Operations................................................................................................................................. 22
Power up the server .................................................................................................................................... 22
Power down the server ............................................................................................................................... 22
Extend the server from the rack .................................................................................................................... 22
Remove the access panel ............................................................................................................................ 23
Install the access panel ............................................................................................................................... 24
Remove the full-length expansion board retainer ............................................................................................ 24
Remove the PCI riser cage ........................................................................................................................... 25
Install the PCI riser cage .............................................................................................................................. 26
Install the full-length expansion board retainer ............................................................................................... 26
Access the product rear panel ..................................................................................................................... 27
Cable management arm with left-hand swing ...................................................................................... 27
Cable management arm with right-hand swing .................................................................................... 28
Remove the air baffle .................................................................................................................................. 28
Hot-plug fan operation ................................................................................................................................ 29
Setup ......................................................................................................................................... 31
Optional installation services ....................................................................................................................... 31
Rack planning resources ............................................................................................................................. 31
Optimum environment................................................................................................................................. 32
Space and airflow requirements ........................................................................................................ 32
Temperature requirements ................................................................................................................. 33
Power requirements .......................................................................................................................... 33
Electrical grounding requirements ...................................................................................................... 33
Rack warnings ........................................................................................................................................... 34
Identifying the contents of the server shipping carton ...................................................................................... 34
Installing hardware options ......................................................................................................................... 34
Installing the server into the rack .................................................................................................................. 35
Installing the operating system ..................................................................................................................... 37
Powering up and configuring the server ........................................................................................................ 37
Registering the server.................................................................................................................................. 37
Hardware options installation ....................................................................................................... 38
Introduction ............................................................................................................................................... 38
Processor option......................................................................................................................................... 38
HP Trusted Platform Module option .............................................................................................................. 44
Installing the Trusted Platform Module board ....................................................................................... 45
Retaining the recovery key/password ................................................................................................. 47
Enabling the Trusted Platform Module ................................................................................................. 47
Memory configurations ............................................................................................................................... 47
Advanced ECC memory .................................................................................................................... 47
Population order .............................................................................................................................. 48
Population rules ............................................................................................................................... 48
Population guidelines........................................................................................................................ 49
Memory bus speed ........................................................................................................................... 49
Installing DIMMs .............................................................................................................................. 50
Hot-plug SAS hard drive options .................................................................................................................. 51
Installing a hot-plug SAS hard drive ................................................................................................... 51
Removing a hot-plug SAS hard drive .................................................................................................. 52
Expansion board options ............................................................................................................................ 53
Removing expansion slot covers ......................................................................................................... 53
Installing a half-length expansion board ............................................................................................. 55
Installing a full-length expansion board ............................................................................................... 55
PCI riser board option ................................................................................................................................ 56
Cabling ..................................................................................................................................... 57
SAS hard drive cabling ............................................................................................................................... 57
FBWC battery cabling ................................................................................................................................ 58
BBWC battery cabling ................................................................................................................................ 58
Configuration and utilities ............................................................................................................ 59
Configuration tools ..................................................................................................................................... 59
SmartStart software .......................................................................................................................... 59
HP ROM-Based Setup Utility .............................................................................................................. 59
Array Configuration Utility ................................................................................................................ 61
Option ROM Configuration for Arrays................................................................................................ 62
Re-entering the server serial number and product ID ............................................................................. 62
Management tools...................................................................................................................................... 63
Automatic Server Recovery ................................................................................................................ 63
ROMPaq utility ................................................................................................................................. 63
Integrated Lights-Out 3 technology ..................................................................................................... 63
Erase Utility ..................................................................................................................................... 64
Redundant ROM support
USB support .................................................................................................................................... 64
Diagnostic tools ......................................................................................................................................... 65
HP Insight Diagnostics ...................................................................................................................... 65
HP Insight Diagnostics survey functionality .......................................................................................... 65
Integrated Management Log .............................................................................................................. 65
Remote support and analysis tools ............................................................................................................... 66
HP Insight Remote Support software ................................................................................................... 66
Keeping the system current .......................................................................................................................... 66
................................................................................................................... 64
Drivers ............................................................................................................................................ 66
Version control ................................................................................................................................. 67
ProLiant Support Packs ...................................................................................................................... 67
Operating System Version Support ..................................................................................................... 67
Firmware ......................................................................................................................................... 67
HP Smart Update Manager ............................................................................................................... 68
Change control and proactive notification .......................................................................................... 68
Care Pack ....................................................................................................................................... 68
Troubleshooting .......................................................................................................................... 69
Troubleshooting resources ........................................................................................................................... 69
Pre-diagnostic steps .................................................................................................................................... 69
Important safety information .............................................................................................................. 69
Symptom information ........................................................................................................................ 71
Prepare the server for diagnosis ......................................................................................................... 72
Loose connections ...................................................................................................................................... 72
Service notifications .................................................................................................................................... 73
Troubleshooting flowcharts .......................................................................................................................... 73
Start diagnosis flowchart ................................................................................................................... 73
General diagnosis flowchart .............................................................................................................. 74
Server power-on problems flowchart .................................................................................................. 76
POST problems flowchart .................................................................................................................. 79
OS boot problems flowchart .............................................................................................................. 80
Server fault indications flowchart ....................................................................................................... 82
POST error messages and beep codes ......................................................................................................... 84
Battery replacement .................................................................................................................... 85
Regulatory compliance notices ..................................................................................................... 86
Regulatory compliance identification numbers ............................................................................................... 86
Federal Communications Commission notice ................................................................................................. 86
FCC rating label .............................................................................................................................. 86
Class A equipment ........................................................................................................................... 86
Class B equipment ............................................................................................................................ 86
Declaration of conformity for products marked with the FCC logo, United States only ........................................ 87
Modifications ............................................................................................................................................. 87
Cables ...................................................................................................................................................... 87
Canadian notice (Avis Canadien) ................................................................................................................ 88
European Union regulatory notice ................................................................................................................ 88
Disposal of waste equipment by users in private households in the European Union .......................................... 89
Japanese notice ......................................................................................................................................... 89
BSMI notice ............................................................................................................................................... 89
Korean notice ............................................................................................................................................ 90
Chinese notice ........................................................................................................................................... 90
Laser compliance ....................................................................................................................................... 90
Battery replacement notice ................................................................................................
Taiwan battery recycling notice ................................................................................................................... 91
Power cord statement for Japan ................................................................................................................... 91
.......................... 90
Electrostatic discharge ................................................................................................................. 92
Preventing electrostatic discharge ................................................................................................................ 92
Grounding methods to prevent electrostatic discharge .................................................................................... 92
Specifications ............................................................................................................................. 93
Environmental specifications ........................................................................................................................ 93
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