HP ProLiant DL380z G8 Quickspecs
QuickSpecs
HP DL380z Generation8 (Gen8) Virtual
Workstation
Overview
XXXX-XXXXENW -- Worldwide — June , 2014
Page 1
HP DL380z Generation8 (Gen8) Virtual Workstation
The HP DL380z Gen8 Virtual Workstation sets the new standard of 2U rack mount 2-socket rack virtual workstation
solutions for the industry. With enhanced configuration flexibility, unmatched performance, and leading energy efficient
design, the HP DL380z Gen8 offers the perfect solution to address the emerging demands for virtual workstation
capabilities.
The HP DL380z Gen8 Virtual Workstation is a focused 2U 2-socket rack ecosystem solution based on the proven
technologies offered on the HP Proliant DL380p Gen8 server. As such, this QuickSpec will reference supporting
documents that detail the HP Proliant server product offerings and descriptions. This is intentional since the HP DL380z
Gen8 is based on the same technologies.
Front View:
Rear View:
1.
Quick removal access panel
1.
PCIe 3.0 Slots 1, 2, 3-PCIe 2.0 top to bottom
2.
Second Intel Processor
2.
PCIe 3.0 Slots 4-6 top to bottom
3.
First Intel Processor
3.
Power supply 1
4.
24 DIMM slots: DDR3 Registered (RDIMM)
4.
Power supply 1 Power LED
5.
Air Baffle
5.
Power supply 1 Power connection (with Intelligent
PDU communication)
6.
Hot-plug fans, full N+1 redundancy
6.
Power supply 2 Power connection (with Intelligent
PDU communication)
7.
Health LED
7.
Power supply 2 Power LED
8.
Power On /Standby button and system power LED
button
8.
Power supply 2
9.
USB connector
9.
Unit ID LED/Button
10.
Unit ID LED
10.
USB connectors (4)
11.
Systems Insight Display
11.
Video connector
12.
Asset Tag
12.
iLO connector
13.
USB connector
13.
Serial connector
14.
Drive Bays
14.
FlexibleLOM ports (Shown: 4 ports 1Gb each
/Optional: 2 ports 10Gb each)
15.
Optional Slim Optical Bay (SATA DVD-RW /ROM
Optical Drive)
16.
Video connector
QuickSpecs
HP DL380z Generation8 (Gen8) Virtual
Workstation
Standard Features
XXXX-XXXXENW -- Worldwide — June , 2014
Page 2
NOTE: For the Standard Features shipped in the "Factory Integrated Models", please see the "Configuration Information
- Factory Integrated Models" section.
Processor
One of the following
E5-2600 v2 series Processors
Base Processors
NOTE: All support up to1600MHz DDR3 memory speeds.
Intel® Xeon® E5-2630 v2 (2.6GHz/6-core/15MB/7.2GT-s QPI/80W, DDR3-1600, HT, Turbo23/3/3/3/4/5)
Performance Processors
NOTE: All support up to 1866MHz DDR3 memory speeds.
Intel® Xeon® E5-2695 v2 (2.4GHz/12-core/30MB/8.0GT-s QPI/115W, DDR3-1866, HT,
Turbo2- 4/4/4/4/4/4/4/4/5/6/7/8)
Intel® Xeon® E5-2680 v2 (2.8GHz/10-core/25MB/8.0GT-s QPI/115W, DDR3-1866, HT,
Turbo2- 3/3/3/3/3/4/5/6/7/8)
Intel® Xeon® E5-2670 v2 (2.5GHz/10-core/25MB/8.0GT-s QPI/115W, DDR3-1866, HT,
Turbo2- 4/4/4/4/4/4/5/6/7/8)
Intel® Xeon® E5-2650 v2 (2.6GHz/8-core/20MB/8.0GT-s QPI/95W, DDR3-1866, HT, Turbo24/4/4/4/5/6/7/8)
Cache Memory
One of the following
30MB (1x30MB) Level 3
NOTE: For Twelve-core processors.
25MB (1x25MB) Level 3
NOTE: For Ten-core processors.
20MB (1x20MB) Level 3
NOTE: For Eight-core processors.
15MB (1x15MB) Level 3
NOTE: For Six-core processors.
NOTE: All processor models above list the L3 Cache associated with that particular processor.
Chipset
Intel® C600 Series Chipset
Intel® E5-2600 v2 Processor Family
NOTE: For more information regarding Intel chipsets, please see the following URL:
http://www.intel.com/products/server/chipsets/.
Upgradeability
Upgradeable to 2 processors (24 Cores)
Up to 24 DIMM slots available for higher Memory capacity
FlexibleLOM connector for 1 Gigabit or 10 Gigabit networking options
8SFF Hard drive bays
Mandatory CPU0 2 PCIe slot riser (x16, x8), optional CPU1 2 PCIe slot riser (x16, x16)
NOTE: To take advantage of the CPU1 riser, the second processor must be installed.
Redundant Power Supply
Optical Drive
On System
Management Chipset
HP iLO (Firmware: HP iLO 4)
NOTE: For more information, visit: http://www.hp.com/go/ilo
Memory Protection
Advanced ECC
NOTE: Advanced ECC uses single device data correction (SDDC) to detect and correct single
QuickSpecs
HP DL380z Generation8 (Gen8) Virtual
Workstation
Standard Features
XXXX-XXXXENW -- Worldwide — June , 2014
Page 3
and all multi-bit error that occurs within a single DRAM chip. Both x4 and x8 SDDC are
supported (x8 requires lockstep mode).
Online Spare
NOTE: Memory online spare mode (also known as rank spare mode) detects a rank that is
degrading and switches operation to the spare rank.
Lock-step mode
NOTE: Memory Lockstep mode is used to correct a single x8 DRAM device failure on a DIMM.
The DIMMs in each paired memory channel must have identical HP part numbers.
Memory
Type
HP SmartMemory
Registered (RDIMM)
DIMM Slots Available
24 (12 DIMM slots per processor /4 channels per processor/3 DIMMs
per channel)
Maximum Capacity
(RDIMM)
384GB (24x 16GB RDIMM @1866MHz)
NOTE: For additional information, please see the HP SmartMemory QuickSpecs at:
http://h18000.www1.hp.com/products/quickspecs/14225_div/14225_div.html
NOTE: The DL380z Gen8 Virtual Workstation supports only RDIMM.
NOTE: If only one processor is installed, only half the DIMM slots are available.
NOTE: Depending on the memory configuration and processor model, the memory speed may
run at 1866MHz, 1600MHz, 1333MHz, or 1066MHz. Please see Memory Population Table or
the Online Memory Configuration Tool at: www.hp.com/go/ddr3memory-configurator.
Network Controller
HP DL380z Gen8 Virtual Workstation offers a new flexible network technology - FlexibleLOMs.
The HP DL380z Gen8 offers the customer the choice of 1Gb or 10Gb networking solutions. For
additional details see the Networking Section of this document.
One of the following
HP VWS Ethernet 10Gb 2-port 560FLR-SFP+ FIO Adapter
HP Ethernet 1Gb 4-port 366FLR FIO Adapter
Expansion Slots
Primary Riser
(Must order option
766993-B21)
Expansion
Slots #
Technology
Bus
Width**
Connector
Width
Bus
Number*
Form
Factor
Notes
1
PCIe 3.0
X16
X16
5
Full Length,
Full Height
Slot
Proc 1
2
PCIe 3.0
X8
X8
4
Full Length,
Full Height
Slot
Proc 1
* Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus
assignment number
** Indicates the number of physical electrical lanes running to the connector.
PCIe Riser
(Optional 2-slot,
requires 766994-B21)
Expansion
Slots #
Technology
Bus
Width**
Connector
Width
Bus
Number*
Form
Factor
Notes
4
PCIe 3.0
X16
X16
24
Full length,
Full height
slot
Proc 2
5
PCIe 3.0
X16
X16
25
Full Length,
Full Height
Proc 2
* Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus
QuickSpecs
HP DL380z Generation8 (Gen8) Virtual
Workstation
Standard Features
XXXX-XXXXENW -- Worldwide — June , 2014
Page 4
assignment number
** Indicates the number of physical electrical lanes running to the connector.
NOTE: When populating the second optional riser slot, the second processor must be installed
HP DL380z ROM
The HP DL380z Gen8 ROM identifies itself as an HP Proliant DL380p Gen8 platform. This is to
be expected and is correct behavior.
HP ROM (Read Only Memory) is now digitally signed using HP's Corporate Signing Service.
This signature is verified before the flash process starts, reducing accidental programming and
preventing malicious efforts to corrupt system ROM.
HP ROM provides for essential initialization and validation of hardware components before
control is passed to the customer-installed operating system. The ROM also provides the
capability of booting from various fixed media (HDD, CD-ROM) and removable media (USB), to
continue operation to the operating system.
HP ROM performs very early configuration of the video controller, to allow monitoring of
initialization progress via an attached monitor. If configuration or hardware errors are
discovered during this early phase of hardware initialization, suitable messages are now
displayed on the connected monitor. Additionally, these configuration or hardware errors are
logged to the Integrated Management Log (IML) to assist in diagnosis.
HP's ProLiant ROM is used to configure the following:
Processor and chipset status registers
System memory, memory map, and memory initialization
System hardware configuration (Integrated PCI devices and optional PCIe cards).
Customer-specific BIOS configuration (using the HP ROM-Based Setup Utility (RBSU).
NOTE: For further information, please refer to HP's RBSU (ROM based setup utility) user
guide: www.hp.com/support/rbsu.
Storage Controller
HP Smart Array P420i/2GB with FBWC (RAID 0/1/1+0/5/5+0/6/6+0)
Internal Storage
Devices
Diskette Drive
None
Optical Drive
Optional: DVD-ROM, DVD-RW
Hard Drives
None ship standard
Drive Bays
Standard: 8SFF drive bays total with Optical Bay
NOTE: Unfilled bays come populated with hard drive blanks installed.
Should the customer need additional hard drive blanks, they can
order more using P/N 666987-B21: HP SFF Gen8 Hard Drive Blank
Kit.
Maximum Internal
Storage
Hot Plug SFF SAS
7.2TB
8 x 900GB
Hot Plug SFF SATA
8.0TB
8 x 1TB
Hot Plug SFF SAS SSD
6.4TB
8 x 800GB
Interfaces
Serial
1
Video
2 (1 front, 1 back) not active simultaneously
QuickSpecs
HP DL380z Generation8 (Gen8) Virtual
Workstation
Standard Features
XXXX-XXXXENW -- Worldwide — June , 2014
Page 5
FlexibleLOM Network
Ports
Can be configured with 4 x 1Gb ports or with 2 x 10Gb ports (See HP
Networking section below for more details and options).
HP iLO Remote
Management Network
Port
1 Gb Dedicated
SD slot
1 Internal Secure
NOTE: The SD slot is not a hot-pluggable device. Customers should
not attempt to plug an SD card into the SD slot while the server is
powered.
USB 2.0 Ports
7 total: 2 front, 4 back, 1 internal
Industry Standard
Compliance
ACPI 2.0b Compliant
PCIe 3.0 Compliant
PXE Support
WOL Support
USB 2.0 Compliant
Power Cords
NOTE: HP DL380z Gen8 Virtual Workstations are primarily connected to power distribution
units (PDUs) in data center racks and now ship standard with a PDU 6-foot C-14 to C13 power
cord (A0K02A). If a user wishes to power an HP DL380z using a 110V receptacle (NEMA-15),
the 6-foot NEMA 5-15 to C13 power cord must be ordered separately (AF556A). See Power
Cords section for Worldwide Power Cord options.
Power Specifications
To review typical system power ratings use the HP Power Advisor which is available via the
online tool located at URL: www.hp.com/go/hppoweradvisor.
NOTE: Power Specification and Technical Content for supported power supplies can be found
at: http://h18000.www1.hp.com/products/quickspecs/14209_div/14209_div.html
Common Slot Power
Supply
NOTE: Mixing of power supplies in the same system is not supported. All power supplies inside
a system must be exactly the same model. Mixing Gold, Platinum, and Platinum Plus certified
power supplies is not supported.
HP's Common Slot (CS) power supplies allow for commonality of power supplies across a wide
range of ProLiant, HP Virtual Workstation, and Integrity servers, as well as HP Storage
solutions, and are designed to provide the highest power supply efficiency without degrading
system performance. HP CS power supplies are tested by the Electric Power Research
Institute (EPRI) and certified through the ECOS 80 Plus power supply program. HP CS power
supply options provide efficiency ratings of up to 94% (80 Plus Platinum). Only the 1200W
power supply is available for the DL380z Gen8 Virtual Workstation. All HP Common Slot power
sources are UL, CE Mark Compliant, hot-plug and support redundant configurations.
NOTE: Mixing of power supplies in the same system is not supported. All power supplies must
be of the same output and efficiency rating. If non-matched power supplies are inserted you will
get errors and operation will fail.
HP CS Platinum Plus power supplies are required when enabling HP's Intelligent Power
Discovery (IPD) solution. IPD is the first technology to create an automated, energy-aware
network between IT systems and facilities. This allows your company to reclaim millions of
dollars in wasted power capacity and downtime costs across data centers. For more
information on HP's IPD solution, go to www.hp.com/go/ipd.
QuickSpecs
HP DL380z Generation8 (Gen8) Virtual
Workstation
Standard Features
XXXX-XXXXENW -- Worldwide — June , 2014
Page 6
The HP DL380z supports only the 1200W Platinum Plus power supply. A second redundant
1200W power supply can be ordered.
Redundant Power: Optional (1+ 1 or n+n redundant) power supplies can be purchased through
power supply option kits (see Power Supplies for part numbers).
NOTE: Power Specification and Technical Content for supported power supplies can be found
at: http://h18000.www1.hp.com/products/quickspecs/14209_div/14209_div.html
System Fans
One of the following
2P Models have (6) (N+1 redundancy standard)
1P Models have (4) (N+1 redundancy standard)
Required Cabling
For required cabling information, refer to the HP Web site at: www.hp.com/servers/dl380p-
gen8.
Operating Systems
and Virtualization
Software Support for
HP DL380z Virtual
Workstations
VMware
Citrix XenServer
NOTE: Choice of hypervisor solution will depend on chosen GPU virtualization strategies.
Graphics
Integrated Matrox G200 video standard
1280 x 1024 (32 bpp)
1920 x 1200 (16 bpp)
HP iLO 4 On System Management Memory
16 MB Flash
256 MB DDR 3 with ECC (112 MB after ECC and video)
Virtual Workstation Graphics options:
NVIDIA Quadro K4000 3GB graphics (up to 3) only for pass through GPU virtualization
solutions
NVIDIA Quadro K5000 4GB graphics (up to 2) only for pass through GPU virtualization
solutions
NVIDIA Quadro K6000 12GB graphics (up to 2) only for pass through GPU
virtualization solutions
NVIDIA GRID K2 3GB graphics (up to 2) for pass through and virtual GPU
virtualization solutions
NOTE: All Virtual Workstation Graphics options will require one or two graphics PCIe Riser
cages to be configured.
Form Factor
2U Rack form factor
8 SFF:
3.44 (8.74 cm) Height x 17.54" (44.55 cm) Width x 27.5" (69.85 cm) Length
On System
Management
HP iLO Management
Engine
HP iLO Management Engine is a comprehensive set of
embedded management features supporting the complete
QuickSpecs
HP DL380z Generation8 (Gen8) Virtual
Workstation
Standard Features
XXXX-XXXXENW -- Worldwide — June , 2014
Page 7
lifecycle of the DL380z Gen8, from initial deployment, through
ongoing management, to service alerting and remote support.
HP iLO Management Engine comes standard on all HP
DL380z Gen8 virtual workstations. The HP iLO Management
Engine portfolio includes:
o HP iLO: The HP iLO (Integrated Lights-Out)
management processor is the core foundation for the
HP iLO Management Engine
o HP Agentless Management: Provides built in system
health monitoring and alerting capability without OS
agents, that starts working the moment a power cord
and an Ethernet cable are connected.
o HP Active Health System: Always on, continuous
monitoring for increased stability and shorter
downtimes; 100% configuration history; Health and
service alerts and easy export and upload to Service
and Support.
o HP Intelligent Provisioning: Lets customers
provision and configure a single system without any
separate media. No more SmartStart CDs or Smart
Update Firmware DVD are needed.
To start Intelligent Provisioning:
Press the F10 key during the DL380z
Gen8 boot process (also known as
power on self test or POST).
Please go to the Intelligent
Provisioning website at
www.hp.com/go/intelligentprovisionin
g for additional information and to
view usage videos.
Use the Service Pack for ProLiant
(SPP) at www.hp.com/go/spp to get
firmware and software updates.
o HP iLO Mobile App: Enables the ability to access,
deploy, and manage your system anytime from
anywhere from select smartphones and mobile
devices. For additional information please visit:
www.hp.com/go/ilo/mobileapp
NOTE: For more information, visit: http://www.hp.com/go/ilo or HP iLO
Management Engine technologies whitepaper
HP Insight
management
HP Service Pack for
ProLiant (SPP)
HP Service Pack for ProLiant (SPP) and HP Smart Update Manager
(HP SUM) provide a comprehensive approach to firmware and
system software maintenance. Together they provide better operating
stability and ensure maximum uptime. The SPP will be updated at a
predictable cadence, typically coinciding with new HP server or virtual
workstation hardware launches. By enabling firmware to be updated
online and integrating firmware and system software updates in one
operation, HP SUM and the SPP offer faster updates of individual
systems. Further improving system uptime and stability is the fact that
HP provides 12 months of support for each Service Pack for ProLiant
release.
The user experience around HP SUM and the SPP has been
improved in several ways, starting with the web download. A single
QuickSpecs
HP DL380z Generation8 (Gen8) Virtual
Workstation
Standard Features
XXXX-XXXXENW -- Worldwide — June , 2014
Page 8
web page provides access to a single download containing both the
latest version of HP SUM and the latest SPP. Optional smaller
subsets with only specific types of systems or specific operating
systems are offered to save on download time. The HP SUM
application provides a straightforward, intuitive user interface that
guides the user through the steps of discovery, analyses and update,
providing comprehensive information on available updates, criticality
and interdependencies. This information is also available in reports.
By providing the option of multiple local or shared repositories which
can be easily updated from hp.com, HP SUM provides the tools to
optimize stability and consistency throughout the company. While HP
SUM and the SPP recommend the combinations of firmware and
system software that HP has found to be the best practice, the
application gives customers the flexibility to set their own specific
baseline.
The Service Pack for ProLiant and DL380z Virtual Workstation has
been rigorously tested with specific attention for interaction between
firmware, drivers and agents both within the system. This testing
ensures the highest quality as well as providing the input for HP SUM
to deploy updates taking into account all interdependencies, when
determining the correct updates and order of update deployment.
NOTE: The Service Pack for ProLiant (which includes HP SUM) can
be downloaded from www.hp.com/go/spp/download. More information
can be found: http://www.hp.com/go/SmartUpdate,
www.hp.com/go/spp and http://www.hp.com/go/hpsum
Security
Power-on password
Serial interface control
Administrator's password
Warranty
This product is covered by a global limited warranty and supported by HP Services and a
worldwide network of HP Authorized Channel Partners resellers. Hardware diagnostic support
and repair is available for three years from date of purchase. Support for software and initial
setup is available for 90 days from date of purchase. Enhancements to warranty services are
available through HP Care Pack services or customized service agreements. Hard drives have
either a one year or three year warranty; refer to the specific hard drive QuickSpecs for details.
NOTE: DL380z Gen8 Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support
with next business day response. Warranty repairs may be accomplished through the use of
Customer Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR
parts are designed for easy replacement. A travel and labor charge will result when customers
decline to replace a Mandatory CSR part; 2) Optional CSR parts are also designed for easy
replacement but may involve added complexity. Customers may choose to have HP replace
Optional CSR parts at no charge. Additional information regarding worldwide limited warranty
and technical support is available at:
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
QuickSpecs
HP DL380z Generation8 (Gen8) Virtual
Workstation
Optional Features
XXXX-XXXXENW -- Worldwide — June , 2014
Page 9
HP Insight
management
HP Insight Control
HP Insight Control, a product option, delivers essential infrastructure
management that can help save time and money by making it easy to
deploy, migrate, monitor, remote control, and optimize your IT
infrastructure through a single, simple management console. HP
Insight Control also supports Location and Power Discovery Services
to automate many configuration, asset tracking, and power
management tasks to speed implementation and prevent downtime.
For more information, see http://www.hp.com/go/insightcontrol.
HP Insight Control includes one year of 24 x 7 HP Software Technical
Support and Update Service ensuring rapid access to HP support
staff and proactive delivery of software updates. For more information
about this service, see: http://www.hp.com/services/insight.
HP iLO Advanced
HP Integrated Lights-Out Advanced License a product option,
providing smart remote system management without compromise.
iLO Advanced unlocks the full set of remote administration
functionality for all HP ProLiant servers and HP DL380z Virtual
Workstation systems by activating the full Virtual Keyboard Video and
Mouse remote console, multi-user collaboration, console record and
replay, GUI-based and scripted virtual media and virtual folders, and
enhanced security and power management functionality. For more
information, see: http://www.hp.com/go/iloadvanced
HP Insight Online
HP Insight Online is a new addition to the HP Support Center for one stop, secure access to
product and HP support information personalized to your IT environment. Insight Online can
automatically display devices remotely monitored by HP Insight Remote Support. With Insight
Online's easy navigation you can efficiently track your IT support contracts and device status
from anywhere and at anytime. www.hp.com/go/insightonline
Factory Express
Portfolio
HP Factory Express offers configuration, customization, integration and deployment services
for HP servers, virtual workstations, and storage products. Customers can choose how their
factory solutions are built, tested, integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex
configuration and design services as well as individual factory services, such as image loading,
asset tagging, and custom packaging. HP products supported through Factory Express include
a wide array of servers, virtual workstation, and storage and networking.
For more information on Factory Express services for your specific DL380z model please
contact your sales representative or go to: http://www.hp.com/go/factory-express.
HP Simple
Configurator
SCE is a guided self-service tool to help sales and non-technical people provide customers
with initial configurations in 3 to 5 minutes. You may then send the configuration on for
configuration help, or use in your existing ordering processes. If you require "custom" rack
configuration or configuration for products not available in SCE, please contact HP's Customer
Business Center or an Authorized Partner for assistance.
http://www.hp.com/products/configurator
QuickSpecs
HP DL380z Generation8 (Gen8) Virtual
Workstation
Service and Support
XXXX-XXXXENW -- Worldwide — June , 2014
Page 10
Service and Support
HP Technology Services for HP DL380z Virtual Workstations
Capitalizing on HP Virtual Workstation capabilities requires a service partner who understands
your increasingly complex business technology environment. That's why it makes sense to
team up with the people who know HP infrastructure hardware and software best - the
experienced professionals at HP Services.
Protect your business beyond warranty with HP Care Pack Services
HP Care Pack services offer complete care and support expertise with committed response
choices designed to meet your IT and business needs.
HP Foundation Care services offer scalable reactive support-packages for HP Virtual
Workstations and software. You can choose the type and level of service that is most suitable
for your IT and business needs.
Optimized Care
Supports maintaining HP Virtual Workstations at optimum performance availability
HP Foundation Care 24x7 Service
HP Foundation Care 24x7 connects you to HP 24 hours a day, seven days a week for
assistance on resolving issues - hardware onsite response within four hours and software call
back within two hours after opening your case. Make HP your first call for hardware or software
questions; Collaborative Support is included in all Foundation Care Services for this product
and provides troubleshooting assistance on software such as Microsoft Server, Red Hat Linux,
VMware and more. Three years’ coverage recommended with HP Care Pack Service.
http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA48876ENW&cc=us&lc=en
HP DL380z Virtual Workstation Hardware Installation
Provides for the basic hardware installation of HP branded virtual workstations, storage devices
and networking options to assist you in bringing your new hardware into operation in a timely
and professional manner http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN.pdf
Related Services
Additional HP Care Pack services can be found at:
http://www.hp.com/go/cpc
Insight Online/Insight
Remote Support
HP Insight Remote Support provides 24 X 7 remote monitoring, proactive notifications, and
problem resolution. This comes at no additional cost with your HP solution. Learn more about
Insight Remote Support http://www.hp.com/go/insightremotesupport and Insight Online
http://www.hp.com/go/insightonline
HP Support Center
Personalized online support portal with access to information, tools and experts to support HP
business products. Submit support cases online, chat with HP experts, access support
resources or collaborate with peers. Learn more http://www.hp.com/go/hpsc
HP's Support Center Mobile App* allows you to resolve issues yourself or quickly connect to an
agent for live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a
HP warranty, HP Care Pack, or HP contractual support agreement.
*HP' Support Center Mobile App is subject to local availability
QuickSpecs
HP DL380z Generation8 (Gen8) Virtual
Workstation
Service and Support
XXXX-XXXXENW -- Worldwide — June , 2014
Page 11
Parts and Material
HP will provide HP-supported replacement parts and materials necessary to maintain the
covered hardware product in operating condition, including parts and materials for available
and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the
maximum usage limitations as set forth in the manufacturer's operating manual, product
quick-specs, or the technical product data sheet will not be provided, repaired, or replaced as
part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash
Drives replaced by HP due to malfunction.
For more information
To learn more about the HP DL380z Gen8 Virtual Workstation, please contact your HP sales
representative or HP Authorized ServiceOne Channel Partner. Or visit:
http://www.hp.com/services/proliant
Loading...