HP PROLIANT DL145 User Manual

HP ProLiant DL145 Server

Maintenance and Service Guide

March 2004 (First Edition)

Part Number 361543-001

HP CONFIDENTIAL Codename: eliXir Part Number: 361543-001 Last Saved On: 3/11/04 3:18 PM

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

AMD, Opteron, and Hyper-Transport are trademarks of AMD Corporation in the United States and other countries. Linux is a trademark of Linux Torvalds Corporation in the United States and other countries. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States and other countries. Intel is a trademark of Intel Corporation in the United States and other countries.

HP ProLiant DL145 Server Maintenance and Service Guide

March 2004 (First Edition) Part Number 361543-001 Product Version 0.00

HP CONFIDENTIAL Codename: eliXir Part Number: 361543-001 Last Saved On: 3/11/04 3:18 PM

About This Guide

Audience Assumptions..................................................................................................................................v

Technician Notes...........................................................................................................................................v

Where to Go for Additional Help.................................................................................................................vi

Telephone Numbers...............................................................................................................................vi

Chapter 1

Illustrated Parts Catalog

Mechanical Components Exploded View ................................................................................................. 1-1

Mechanical Components Spare Parts List................................................................................................. 1-2

System Components Exploded View ........................................................................................................ 1-3

System Components Spare Parts List........................................................................................................ 1-4

Chapter 2

Removal and Replacement Procedures

Safety Considerations................................................................................................................................ 2-1

Electrostatic Discharge ....................................................................................................................... 2-1

Server Warnings and Cautions............................................................................................................ 2-2

Preparation Procedures.............................................................................................................................. 2-2

Powering Up the Server............................................................................................................................. 2-3

Powering Down the Server........................................................................................................................ 2-3

Extending the Server from the Rack ......................................................................................................... 2-3

Removing the Server from the Rack ......................................................................................................... 2-4

Removing the Access Panel ...................................................................................................................... 2-5

Memory Options........................................................................................................................................ 2-6

Memory Guidelines ............................................................................................................................ 2-6

Processors.................................................................................................................................................. 2-9

Processor Power Module (PPM)....................................................................................................... 2-11

DVD Drive .............................................................................................................................................. 2-12

Hard Drives ............................................................................................................................................. 2-14

Removing the Drive in Drive Bay 1 ................................................................................................. 2-14

Removing the Drive in Drive Bay 2 ................................................................................................. 2-16

PCI-X Riser Cage.................................................................................................................................... 2-18

Removing the PCI-X Riser Cage...................................................................................................... 2-18

Removing the PCI-X Expansion Board............................................................................................ 2-19

Removing the COM1/IPMI Connector............................................................................................. 2-20

Removing the PCI-X Riser Board .................................................................................................... 2-22

Power Supply .......................................................................................................................................... 2-23

Fans ......................................................................................................................................................... 2-24

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Contents

Video Board.............................................................................................................................................2-26

32-Bit PCI Riser Board............................................................................................................................2-27

IPMI Base Management Controller .........................................................................................................2-28

Signal Interface Board .............................................................................................................................2-29

Front Panel Board ....................................................................................................................................2-30

System Battery.........................................................................................................................................2-31

System Board ....................................................................................................................................2-33

Chapter 3

Diagnostic Tools

Chapter 4

Server Component Identification

Front Panel Components............................................................................................................................4-1

Rear Panel Connectors...............................................................................................................................4-2

Rear Panel LEDs........................................................................................................................................4-3

System Board Components........................................................................................................................4-4

J9 CMOS Jumper ................................................................................................................................4-5

Chapter 5

Troubleshooting

If the Server Does Not Start.......................................................................................................................5-1

Diagnosis Steps..........................................................................................................................................5-2

Problems After Initial Startup....................................................................................................................5-5

Other Resources.........................................................................................................................................5-5

Chapter 6

Specifications

Index

iv HP ProLiant DL145 Server Maintenance and Service Guide

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This maintenance and service guide can be used for reference when servicing HP ProLiant DL145 servers.

WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment. Improper repairs can create conditions that are hazardous.

Audience Assumptions

This guide is for service technicians. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazard in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations.

Technician Notes

WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, do not exceed the level of repairs specified in these procedures. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create conditions that are hazardous.

WARNING: To reduce the risk of electric shock or damage to the equipment:

• Disconnect power from the system by unplugging all power cords from the power

supplies.

• Do not disable the power cord grounding plug. The grounding plug is an important

safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily

accessible at all times.

About This Guide

HP ProLiant DL145 Server Maintenance and Service Guide v

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About This Guide

CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in.) of clearance at the front and back of the server.

CAUTION: The computer is designed to be electrically grounded (earthed). To ensure proper operation, plug the AC power cord into a properly grounded AC outlet only.

NOTE: Any indications of component replacement or printed wiring board modifications may void any warranty.

Where to Go for Additional Help

In addition to this guide, the following information sources are available:

• User documentation

• Service Quick Reference Guide

• Service training guides

• Service advisories and bulletins

• QuickFind information services

Telephone Numbers

For the name of the nearest HP authorized reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

For HP technical support:

• In the United States and Canada, call 1-800-633-3600.

• Outside the United States and Canada, refer to

www.hp.com

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Illustrated Parts Catalog

Mechanical Components Exploded View

Figure 1-1: Mechanical components exploded view

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Illustrated Parts Catalog

Mechanical Components Spare Parts List

Table 1-1: Mechanical Components Spare Parts List

Item Description Spare Part Number

1 Power supply 361620-001

2 DVD adapter board 364313-001

3 DVD drive (optional) 361622-001

4 40-GB ATA 7200 NHP hard drive 232008-001

5 Drive tray 361640-001

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System Components Exploded View

Illustrated Parts Catalog

Figure 1-2: System components exploded view

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Illustrated Parts Catalog

System Components Spare Parts List

Table 1-2: System Components Spare Parts List

Item Description Spare Part Number

1 PCI-X 133 riser board 361618-001

2 COM1/IPMI cable 364317-001

3 System board 361614-001

4 VGA video board 364314-001

5 IPMI Base Management Controller 361615-001

6 32 bit PCI riser board 361619-001

7 Signal interface board 361617-001

8 Processor

8a Processor, 1.6 GHz 361956-001

8b Processor, 1.8 GHz 361957-002

8c Processor, 2.2 GHz 361958-003

8d Reserved

8e Reserved

8f Reserved

8g Heatsink 361623-001

9 Processor power module 361632-001

10 Fan assembly 361621-001

11 Front panel board 361616-001

12 System battery, CR2032 3V LITHIUM* 234556-001

13 Memory*

13a 512-MB, PC2700 (ECC DDR SDRAM)* 361959-001

13b 1-GB, PC2700 (ECC DDR SDRAM)* 361960-001

13c 2-GB, PC2700 (ECC DDR SDRAM)* 361961-001

14 AC power cord, 15 A, 125 V* 361628-001

15 16 Pin power cable* 361624-001

16 14 Pin power cable* 361625-001

17 IDE cable* 361626-001

18 Dual IDE cable* 364316-001

19 Drive power cable* 361627-001

* Not shown

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Removal and Replacement Procedures

You need the following items for some procedures:

•

Phillips screwdriver

Safety Considerations

Before performing service procedures, review the following safety information.

Electrostatic Discharge

A discharge of static electricity can damage static-sensitive devices or micro-circuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage:

•

Transport products in static-safe containers such as conductive tubes, bags, or boxes.

•

Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.

•

Cover workstations with approved static-dissipating material. Use a wrist strap connected to the work surface and properly grounded (earthed) tools and equipment.

•

Keep work area free of nonconductive materials such as ordinary plastic assembly aids and foam packing.

•

Be sure that you are properly grounded (earthed) when touching a static-sensitive component or assembly.

•

Avoid touching pins, leads, or circuitry.

•

Use nonconductive field service tools.

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Removal and Replacement Procedures

Server Warnings and Cautions

WARNING: Do not exceed the level of repair specified in the procedures in the product documentation. All troubleshooting and repair procedures are detailed to allow only subassembly or module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

WARNING: To reduce the risk of electric shock or damage to the equipment:

• Do not disable the AC power cord grounding plug. The grounding plug is an

important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily

accessible at all times.

• Unplug the power cord from each power supply to disconnect power to the

equipment.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the hot-plug drives and the internal system components to cool before touching.

CAUTION: Do not operate the server for extended periods without the access panel.

Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.

Preparation Procedures

To access some components and perform certain service procedures, you must do one or more of the following:

•

Extend the server from the rack. If you are performing service procedures in an HP, or third-party rack cabinet, you can

use the locking feature of the rack rails to support the server and gain access to internal components.

For more information about telco rack solutions, refer to the RackSolutions.com website:

www.racksolutions.com/hp

•

Access internal components. If you need to access internal components for removal or replacement, you can remove

the access panel without removing the server from the rack.

•

Power down the server.

•

Remove the server from the rack. If the rack environment, cabling configuration, or the server location in the rack creates

awkward conditions, remove the server from the rack.

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Powering Up the Server

To power up the server, press the Power button.

Powering Down the Server

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

1. Back up the server data.

2. Shut down the operating system as directed by the operating system documentation.

3. Press the Power button to power down the server. When the server powers down, the system power LED turns off.

4. Disconnect the power cord.

The system is now without power.

Removal and Replacement Procedures

Extending the Server from the Rack

Extend the server on the rack rails until the server rail-release latches engage.

Figure 2-1: Extending the server from the rack

Reverse the steps to restore the server to operating position.

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Removal and Replacement Procedures

Removing the Server from the Rack

Press the side rail tabs to release the server from the rack rails.

Figure 2-2: Removing the server from the rack

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Removing the Access Panel

WARNING: Pressing the Power button does not remove power from all areas of the server. Portions of the power supply and some internal circuitry remain active until the AC power cord is removed.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching.

CAUTION: Electrostatic discharge can damage electronic components. Properly ground

yourself before beginning any installation procedure.

1. Power down the server. Refer to the “Power ing Down the Server” section earlier in this chapter.

2. Extend the server from the rack. Refer to the “Extending the Server from the Rack” section earlier in this chapter.

3. Remove the access panel.

Removal and Replacement Procedures

Figure 2-3: Removing the access panel

Reverse the steps to install the access panel.

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Removal and Replacement Procedures

Memory Options

The server provides double data rate (DDR) synchronous dynamic RAM (SDRAM) that can improve memory clock speed to at least 333-MHz. It activates output on both the rising and falling edge of the system clock rather than on just the rising edge, potentially doubling output. The server features the following advanced memory technologies:

•

Support for up to 16 GB of industry-standard PC2700 registered ECC DDR SDRAM memory

•

Dual-Channel Memory Architecture

Memory Guidelines

•

Bank 1A must always be populated.

•

DIMMs must be installed in pairs and starting at the bank closest to the processor.

•

All DIMMs in a bank must have the same part number.

•

DIMMs on different banks can be of different sizes.

•

Processor 2 must be installed before banks 2A and 2B are populated.

•

If processor 2 is installed, it is recommended that bank 2A be populated before populating bank 1B.

Figure 2-4: Processor, PPM, DIMM, and system battery locations

Table 2-1: DIMM and Processor Locations

Item Description Bank

1 Processor Power Module 1

continued

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Table 2-1: DIMM and Processor Locations continued

Item Description Bank

2 DIMM slot 4 Bank 1B

3 DIMM slot 3 Bank 1B

4 DIMM slot 2 Bank 1A

5 DIMM slot 1 Bank 1A

6 Processor socket 1

7 Processor socket 2

8 DIMM slot 1 Bank 2A

9 DIMM slot 2 Bank 2A

10 DIMM slot 3 Bank 2B

11 DIMM slot 4 Bank 2B

12 Processor Power Module 2

13 System battery

Removal and Replacement Procedures

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Removal and Replacement Procedures

To remove a DIMM:

1. Power down the server. Refer to “Powering Down the Server” ea rlier in this chapter.

2. Extend the server from the rack. Refer to “Extending the Server from the Rack” earlier in this chapter.

3. Remove the access panel. Refer to “R emoving the Access Panel” earlier in this chapter.

4. Remove the DIMM.

Figure 2-5: Removing a DIMM

Reverse steps to replace a DIMM.

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