Hp PROLIANT DL140 G3 Maintenance and Service Guide

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HP ProLiant DL140 Generation 3 Server

Maintenance and Service Guide

Part number 413173-005 Fifth edition September 2007

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Legal notices

set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Intel and Xeon are US registered trademarks of Intel Corporation. Microsoft and Windows are US registered trademarks of Microsoft Corporation.

Other products or system names appearing in this document are trademarks or registered trademarks of their respective owners. Further, the

or TM symbols are not used in the text.

Audience assumptions

This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations.

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Customer self repair ...............................................................................................................................5

Parts only warranty service........................................................................................................................ 5

Illustrated parts catalog.........................................................................................................................16

Mechanical components ......................................................................................................................... 16

System components................................................................................................................................ 20

HP contact information ........................................................................................................................... 25

Before you contact HP ....................................................................................................................... 25

Removal and replacement procedures ....................................................................................................26

Required tools ....................................................................................................................................... 26

Hardware configuration warnings............................................................................................................ 26

Server warnings and cautions.................................................................................................................. 26

Symbols on equipment............................................................................................................................ 27

Rack warnings....................................................................................................................................... 28

Electrostatic discharge information ........................................................................................................... 28

Pre-installation procedure........................................................................................................................ 29

Post-installation procedure....................................................................................................................... 29

Powering down the server....................................................................................................................... 30

Cable management................................................................................................................................ 30

Opening the server ................................................................................................................................ 31

Drive bay configuration .......................................................................................................................... 32

System drive cable connections........................................................................................................... 33

Optical media drive .......................................................................................................................... 34

Hard drives...................................................................................................................................... 36

System board configuration..................................................................................................................... 45

Processor ......................................................................................................................................... 45

Memory........................................................................................................................................... 51

Expansion board .............................................................................................................................. 53

System battery .................................................................................................................................. 57

System fans........................................................................................................................................... 59

System fan connections...................................................................................................................... 59

Power supply unit................................................................................................................................... 61

PSU replacement warnings................................................................................................................. 61

Diagnostic tools ...................................................................................................................................63

Diagnostic tools overview........................................................................................................................ 63

PhoenixBIOS software ............................................................................................................................ 64

PhoenixBIOS Setup Utility................................................................................................................... 64

Troubleshooting resources....................................................................................................................... 80

Connectors, switches, and LEDs .............................................................................................................81

Connectors and components ................................................................................................................... 81

Front panel....................................................................................................................................... 81

Rear panel ....................................................................................................................................... 82

System board ................................................................................................................................... 83

Front panel board ............................................................................................................................. 85

System switches..................................................................................................................................... 87

Rear UID button with LED indicator (SW1)............................................................................................ 87

System configuration switch (SW2)...................................................................................................... 88

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NMI button (SW4) ............................................................................................................................ 88

Hot-plug HDD peripherals ....................................................................................................................... 89

Hot-plug backplane board.................................................................................................................. 89

Hot-plug cable.................................................................................................................................. 90

Status LED indicators .............................................................................................................................. 90

Front panel LED indicators.................................................................................................................. 91

Hot-plug HDD LED indicators .............................................................................................................. 92

Rear panel LED indicators .................................................................................................................. 94

System specifications ............................................................................................................................95

Technical specifications .......................................................................................................................... 95

System unit....................................................................................................................................... 95

Memory........................................................................................................................................... 96

Processor ......................................................................................................................................... 97

IDE CD-ROM drive ............................................................................................................................ 99

Hard drives.................................................................................................................................... 100

System controllers ........................................................................................................................... 102

Power supply unit............................................................................................................................ 103

Physical specifications .......................................................................................................................... 104

Environmental specifications.................................................................................................................. 105

Index ................................................................................................................................................ 106

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Customer self repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:

• Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace

these parts, you will be charged for the travel and labor costs of this service.

• Optional—Parts for which customer self repair is optional. These parts are also designed for

customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

For more information about HP's Customer Self Repair program, contact your local service provider. For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair

Parts only warranty service

Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, HP will provide replacement parts free of charge.

For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.

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Réparation par le client (CSR)

Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:

• Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous

demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.

• Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont

également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.

REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré.

Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser.

Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair

Service de garantie "pièces seules"

Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces de rechange fournies par HP ne sont pas facturées.

Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.

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Riparazione da parte del cliente

Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR:

• Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne

affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.

• Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di

componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.

NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.

In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.

Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair

Servizio di garanzia per i soli componenti

La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio.

Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le spese di spedizione e di manodopera per il servizio.

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Customer Self Repair

HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:

• Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist.

Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.

• Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch

für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.

HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.

CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier/Frachtdienst.

Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair

Parts-only Warranty Service (Garantieservice ausschließlich für Teile)

Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP Ersatzteile kostenlos zur Verfügung.

Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.

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Reparaciones del propio cliente

Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:

• Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si

solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

• Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos

componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.

NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.

Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.

Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair

Servicio de garantía exclusivo de componentes

La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes. Según las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de repuesto sin cargo adicional alguno.

Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

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Customer Self Repair

Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSRonderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdelen:

• Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze

onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.

• Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen

zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.

OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".

Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.

Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.nl/services/servicepartners

Garantieservice "Parts Only"

Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen.

Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.

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Reparo feito pelo cliente

Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente. Existem duas categorias de peças CSR:

• Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua

essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

• Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são

projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.

Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado.

Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP (http://www.hp.com/go/selfrepair

Serviço de garantia apenas para peças

A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa.

No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

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Illustrated parts catalog

Mechanical components

Table 1 Mechanical components spare parts list

Item Description Spare part number Customer self

Repair

1 Top cover 416353-001 Mandatory 2 PCI riser board assembly 416345-001 Mandatory

3 Air duct 390981-001 Mandatory 4 Front bezel 416352-001 Mandatory

5 Processor air baffle* 394556-001 Mandatory 6 Processor mounting plate* 390396-001 Mandatory

* not shown

Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these

parts, you will be charged for the travel and labor costs of this service.

Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

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Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.

Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.

No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré.

Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.

Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.

No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.

Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.

Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.

No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.

Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.

No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes.

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Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.

Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.

No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".

Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.

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System components

Table 2 System components spare parts list

Item Description Spare part

number

1 System fan module 416350-001 Mandatory 2 Processor heat sink 416348-001 Optional 3 Processor Optional Quad-Core Intel Xeon Processors a) E5310 (1.60 GHz, 1066 MHz FSB, 80W) 453310-001 b) E5320 (1.86 GHz, 1066 MHz FSB, 80W)* 453309-001 c) E5335 (2.0 GHz, 1333 MHz FSB, 80W)* 453307-001 d) E5345 (2.33 GHz, 1333 MHz FSB, 80W)* 453308-001 e) L5320 LV (1.86 GHz, 1066 MHz FSB, 50W)* 453311-001 f) L5335 (2.0 GHz, 1333 MHz FSB, 50W)* 452664-001 g) X5355 (2.66 GHz, 1333 MHz FSB, 120W)* 453306-001 h) X5365 (3.0 GHz, 1333 MHz FSB, 120W)* 436520-001 Dual-Core Intel Xeon Processors a) 5050 (3.00 GHz, 667 MHz FSB, 95W)* 409423-001

Customer self repair

b) 5060 (3.20 GHz, 1066 MHz FSB, 130W)* 409424-001 c) 5080 (3.73 GHz, 1066 MHz FSB, 130W)* 412955-001 d) 5110 (1.60 GHz, 1066 MHz FSB, 65W)* 458693-001 e) 5130 (2.0 GHz, 1333 MHz FSB, 65W)* 458692-001 f) 5140 (2.33 GHz, 1333 MHz FSB, 65W)* 458691-001 g) 5148 LV (2.33 GHz, 1333 MHz FSB, 40W)* 458690-001

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Table 2 System components spare parts list

Item Description Spare part

number

h) 5150 (2.66 GHz, 1333 MHz FSB, 65W)* 458689-001 i) 5160 (3.0 GHz, 1333 MHz FSB, 80W)* 458688-001

4 Memory Mandatory a) 512 MB DDR2-667MHz FBD 416470-001 b) 1 GB DDR2-667MHz FBD* 416471-001 c) 2 GB DDR2-667MHz FBD* 416472-001 d) 4 GB DDR2-667MHz FBD* 416473-001 System boards 5 System board 440633-001 Optional 6 Front panel board 411749-001 Mandatory 7 Hot-plug backplane board 416347-001 Mandatory 8 Hot-plug SATA/SAS PCI-X controller board 366493-001 Mandatory 9 Low-profile PCI-X riser board 408293-001 Mandatory 10 PCI Express riser boards Mandatory a) Standard height/full-length PCI Express x16 riser board 416346-001 b) Low-profile PCI Express x8 riser board 413435-001 Mass storage devices 11 Optical media drive Mandatory a) IDE CD-ROM drive (24X) 390535-001 b) DVD-ROM drive (8X)* 383981-005 c) DVD/CD-RW combo drive* 398760-001 d) DVD-RW drive* 399403-001 12 Non-hot-plug SATA hard drive Mandatory a) 80 GB 399967-001 b) 160 GB* 399968-001 c) 250 GB* 399969-001 d) 500 GB* 404654-001 13 Hot-plug hard drive Mandatory a) 80 GB SATA hard drive 397551-001 b) 160 GB SATA hard drive* 397552-001 c) 250 GB SATA hard drive* 397553-001 d) 500 GB SATA hard drive* 395501-001 e) 750 GB SATA hard drive* 432401-001 f) 36 GB SAS hard drive* 376593-001 g) 72 GB SAS hard drive* 376594-001 h) 146 GB SAS hard drive* 376595-001 i) 300 GB SAS hard drive* 432146-001

Customer self repair

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Table 2 System components spare parts list

Item Description Spare part

number

Signal cable kits* 14 IDE data cable assembly 390494-001 Mandatory 15 Non-hot-plug SATA data cable 416351-001 Mandatory 16 Hot-plug cable 385840-001 Mandatory Power 17 650W power supply unit 416349-001 Mandatory 18 3V 200-mAh internal lithium battery for system board 153099-001 Mandatory Miscellaneous* 19 Front USB port cable* 408287-001 Mandatory 20 Front panel board cable* 390493-001 Mandatory 21 Hardware/plastic kit* 416354-001 Mandatory 22 Hardware mounting kit* 360104-001 Mandatory

Customer self repair

* not shown

Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.

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Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.

Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

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HP contact information

For the name of the nearest HP authorized reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

• In other locations, refer to the HP website at www.hp.com.

For HP technical support:

• In North America:

○ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days

a week. For continuous quality improvement, calls may be recorded or monitored.

○ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more

information about Care Packs, refer to the HP website at www.hp.com

• Outside North America, call the nearest HP Technical Support Phone Center. For telephone

numbers for worldwide Technical Support Centers, refer to the HP website at www.hp.com

Before you contact HP

Be sure to have the following information available before you call HP:

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Applicable error messages

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

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Removal and replacement procedures

Required tools

In performing any hardware configuration procedure you may need the following tools:

• T-15 Torx screwdriver

• Flat-blade screwdriver

The following references and software tools may also be used:

• HP ProLiant DL140 Generation 3 Server Support CD

• IPMI Event Log

• Diagnostics software

NOTE: The figures used in this guide to illustrate procedural steps are labeled numerically (i.e., 1, 2…). When these figures are used in substep items, the alphabetically labeled instructions correspond to the numbered labels on the related figure (i.e., Label 1 corresponds to step a, label 2 corresponds to step b, etc.).

Hardware configuration warnings

Read the following sections before performing any servicing or troubleshooting procedure.

WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

CAUTION: Whenever installing hardware or performing maintenance procedures requiring access to internal components, it is recommended that all server data be backed up to avoid loss.

IMPORTANT: Review the specifications of a new component before installing it to make sure it is compatible with the server. When you integrate new components into the system, record its model and serial number, and any other pertinent information for future reference. After completing any removal or replacement procedure, run the diagnostics program to verify that all components operate properly.

Server warnings and cautions

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

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CAUTION: The server must always be operated with the system top cover on. Proper cooling is not achieved when the system covers are removed.

CAUTION: Whenever installing hardware or performing maintenance procedures requiring access to internal components, it is recommended that all server data be backed up to avoid loss.

IMPORTANT: Before removing any serviceable parts, determine whether the part is hot-plug or nonhot-plug. If the device is non-hot-plug, you must power down the server. Non-hot-plug devices in the server include the processor, all boards, memory modules, fans, expansion boards, and all system drives.

Symbols on equipment

The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do

not plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.

weight1_kg weight1_lb

This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

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These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.

Rack warnings

WARNING: To reduce the risk of personal injury or damage to equipment, always ensure that the rack is adequately stabilized before extending a component outside the rack. A rack may become unstable if more than one component is extended for any reason. Extend only one component at a time.

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

•

The leveling jacks are extended to the floor.

• The full weight of the rack rests on the leveling jacks.

• The stabilizers are attached to the rack, if it is a single rack installation.

• The racks are coupled together in multiple rack installations.

WARNING: When installing the server in a Telco rack, make certain that the rack frame is adequately secured to the building structure at the top and bottom.

WARNING: To reduce the risk of personal injury or damage to the equipment, at least two people are needed to safely unload the rack from the pallet. An empty 42U rack weighs 115 kg (253 lb), is over 2.1 m (7 ft) tall, and may become unstable when being moved on its casters. Do not stand in front of the rack as it rolls down the ramp from the pallet. Handle the rack from both sides.

CAUTION: This ProLiant server is intended for rack-mount operation. The server bezel is made from glossy material. For safety purposes, do not place the server in the visual field of users to prevent any accidents arising from light bouncing off the bezel’s surface.

ACHTUNG: Entsprechend der Bildschirmabeitsplatzverordnung, darf das Gerät nicht im Gesichtsfeld des Bedieners aufgestellt werden, da das Gehäuse eine glänzende Front aufweist.

Electrostatic discharge information

An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions:

• Transport products in static-safe containers such as conductive tubes, bags, or boxes.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.

• Cover workstations with approved static-dissipating material. Use a wrist strap connected to the

work surface, and properly grounded (earthed) tools and equipment.

• Keep work area free of nonconductive materials, such as ordinary plastic assembly aids and

foam packing.

• Make sure that you are always properly grounded (earthed) when touching a static-sensitive

component or assembly.

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• Avoid touching pins, leads, or circuitry.

• Always place drives with the Printed Circuit Board (PCB) assembly-side down.

• Use conductive field service tools.

Pre-installation procedure

Perform the steps below before you open the server or before you remove or replace any component.

1. Perform data backup.

2. Turn off the server and all the peripherals connected to it.

3. Unplug all cables from the power outlets to avoid exposure to high energy levels that may cause

burns when parts are short circuited by metal objects such as tools or jewelry. If necessary, label each one to expedite reassembly.

4. Disconnect telecommunication cables to avoid exposure to shock hazard from ringing voltages.

5. Open the server according to the instructions described in the “System covers” section later in

this chapter.

6. Follow the ESD precautions listed previously in this chapter when handling any hardware

component.

IMPORTANT: To streamline the configuration process, read through the entire installation/removal procedure first and make sure you understand it before you before you begin.

Post-installation procedure

Perform the steps below after installing or removing a server component.

1. Be sure all components are installed according to the described step-by-step instructions.

2. Check to make sure you have not left loose tools or parts inside the server.

3. Reinstall any expansion board(s), peripheral(s), board cover(s), bracket (s) and system cable(s)

that have previously been removed.

CAUTION: Do not operate the server for more than ten minutes with the access panel and disk drives removed. Otherwise, improper cooling airflow may damage the system components.

4. If you have removed the air duct and/or the PCI riser board bracket, reinstall it.

5. Reinstall the top cover.

6. Connect all external cables and the AC power cord to the system.

7. Press the power button

on the front panel to turn on the server.

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Powering down the server

The server does not completely power down when the power button is pressed. The button toggles between On and Standby. The standby position removes power from most electronics and the drives, but some internal circuitry remains active. To completely remove all power from the system, disconnect all power cords from the server.

WARNING: Hazardous voltages are present inside the server. Always disconnect AC power from the server and other associated assemblies while working inside the unit. Serious injury may result if this warning is not observed.

WARNING: To reduce the risk of electric shock or damage to the equipment:

Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

•

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

• Do not route the power cord where it can be walked on or pinched by items placed against it. Pay

particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes, and keeps the system in operation during a power failure.

1. Shut down server as directed by the operating system documentation.

2. Press the power button

This places the server in standby mode changing the power LED indicator to amber. In this mode, the main power supply output is disabled. Standby does not completely disable or remove power from the system.

3. Disconnect the AC power cord from the AC outlet and then from the server.

4. Check that the power LED indicator is turned off and that the fan noise has stopped.

5. Disconnect all external peripheral devices from the server.

to toggle to Standby.

Cable management

Always follow good cable management practices when working inside the computer.

• Keep cables away from major heat sources like the heat sink fan assembly.

• Do not jam cables on top of expansion cards or memory modules. Printed circuit cards are not

designed to withstand excessive pressure.

• Keep cables clear of sliding or moveable parts to prevent cutting or crimping.

• When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the

wires.

• Some flat ribbon cables come prefolded. Never change the folds on these cables.

• Do not sharply bend any cable. A sharp bend can break the internal wires.

• Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.

• Never crease a SATA data cable.

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• Do not rely on components like the drive cage, power supply, or system cover to push cables

down into the chassis.

Opening the server

The top cover is detachable. Remove this cover before you can remove or replace a server component.

To remove the top cover:

1. Perform steps 1 through 3 of the pre-installation procedure.

2. Detach the top cover from the chassis.

a. Loosen the captive thumbscrew on the rear panel. b. Slide the cover approximately 1.25 cm (0.5 in) toward the rear of the unit, and then lift the

cover to detach it from the chassis.

Figure 1 Removing the top cover

3. Place the top cover in a safe place for reinstallation later.

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To reinstall the top cover:

1. Perform steps 1 through 4 of the post-installation procedure.

2. Reinstall the top cover.

a. Align the cover to the chassis and then slide it towards the front panel to position it into

place.

b. Once the cover is attached to the chassis, secure it by tightening the captive thumbscrew on

the rear panel.

Figure 2 Reinstalling the top cover

3. Perform steps 6 and 7 of the post-installation procedure.

Drive bay configuration

The server supports three drive bays—two drive bays for 1-inch hard disk drives and one drive bay for a slim-type optical media drive.

Go to the HP website at www.hp.com information on supported hard drives and optical media drives.

Figure 3 System drive bays

Item Description

1 1-inch hard disk drive bays (two)

2 Optical media device bay

and refer to the options list for this server model for the latest

NOTE: The HDD bays support both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives.

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System drive cable connections

This section highlights the location of the system board connectors for the system drives’ data cables.

IMPORTANT: Observe the cable management guidelines listed on page 30 when routing the drive cables.

NOTE: The data cable of a SAS hard drive should be connected to the installed SAS controller board.

Optical media drive cables

Figure 4 Optical media drive cable connections

Item Description

1 IDE data cable

2 Optical media drive power cable

Hard drive cables

Non-hot-plug SATA hard drive cables

Figure 5 Non-hot-plug SATA HDD cable connections

Item Description

1 Non-hot-plug SATA drive power cable

2 Non-hot-plug SATA data cable

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Hot-plug SATA/SAS hard drive cables

Figure 6 Hot-plug SATA/SAS HDD cable connections

Item Description

1 9-pin HDD LED cable connector

2 HDD 2 data cable connector

3 HDD 1 data cable connector

4 15-pin HDD power cable connector

Optical media drive

The optical media device bay supports the installation of a slim-type CD-ROM or DVD-ROM drive.

To install a CD or DVD drive:

1. Perform the pre-installation procedure.

2. Prepare the optical media device bay for installation.

a. Pull up the optical media device bay release lever, and then push the drive carrier partially

out through the front of the chassis.

b. Pull the drive carrier out of the chassis. c. Remove the screw securing the drive carrier bezel. d. Detach the drive carrier bezel.

Store the drive carrier bezel (with its screw) for reassembly later.

CAUTION: Do not discard the drive carrier bezel. If the optical drive is removed in the future, this bezel must be reinstalled in the chassis for proper cooling of the system.

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Figure 7 Preparing the optical media device bay for installation

3. Remove the new optical drive from its protective packaging.

The optical drive option kits include mounting screws for drive installation.

4. Install the new optical drive in its carrier.

a. Align the optical drive in the carrier. b. Secure the drive with two mounting screws.

Figure 8 Installing the optical media drive in its carrier

5. Install the new optical drive into the chassis.

a. Slide the optical drive assembly into the chassis until the media device bay release lever

snaps into place.

b. Make sure the optical drive cables are routed neatly. Secure them using the pre-installed

cable clips located on the chassis base.

c. Connect the IDE data and power cables to their corresponding connectors on the optical

drive’s backplane board.

Figure 9 Installing the optical drive assembly in the chassis

6. Perform the post-installation procedure.

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Hard drives

Hard drives installed in the server are labeled as Device 1 and Device 2, from left to right, when viewed from the front of the server.

Figure 10 Hard drive device numbers

Hard drive support

The server’s HDD bays support both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives. The low-end system comes with a single hard drive. The type and capacity of drives vary based on the server model. Your ProLiant server currently supports the following drive capacities:

• Non-hot-plug SATA drives – 80-, 160-, 250, and 500-GB

• Hot-plug SATA drives – 80-, 160-, 250, 500, and 750-GB

• Hot-plug SAS drives – 36-, 72-, 146-, and 300-GB

The non-hot-plug SATA drive options do not include a carrier. Use the HDD carriers and mounting screws included with your server to install these drives.

The hot-plug SATA and SAS drive options come with their own hot-plug HDD carrier. Users can directly install these drives into the server.

Guidelines for installing hard drives

• Install only hard drive models specified for your ProLiant server. Installing unsupported hard

drives may damage the system by consuming power and generating heat in excess of the server’s operating tolerance. This condition may result in a loss of system and/or data integrity.

• Install non-hot-plug drives in the drive carriers included with the server chassis using four of the

six HDD screws pre-installed in each of the two HDD carriers.

Figure 11 HDD mounting screws

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• The hot-plug hard drive options come with its own HDD carrier. This carrier has two LED

indicators (drive activity and fault identification) to show the hot-plug drive’s current status.

• If you removed a hard drive without plans of installing a new one, you must reinstall the

mounting screws to the blank HDD carrier, and then reinstall the carrier in the chassis for proper cooling of the system.

Removing a hard drive

To remove a non-hot-plug SATA hard drive:

1. Perform the pre-installation procedure.

2. Remove the non-hot-plug SATA hard drive from the chassis.

a. Disconnect the data and power cables from the rear of the hard drive. b. Loosen the screw that secures the HDD carrier to the chassis. c. Push the HDD carrier towards the front of the chassis, and then slide it out completely.

Figure 12 Removing the hard drive from the chassis

3. Remove the non-hot-plug SATA hard drive from its carrier.

a. Remove the four mounting screws that secure the hard drive to the carrier. b. Remove the hard drive from its carrier.

Figure 13 Removing the non-hot-plug SATA hard drive from its carrier

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To remove a hot-plug SATA/SAS hard drive:

1. Make sure that the drive activity and fault identification LED indicators on the HDD carrier are

off.

2. Remove the hot-plug SATA/SAS hard drive from the chassis.

a. Press the hard disk carrier button to release the ejector lever. b. Use the ejector lever to pull the drive out of the cage.

Make sure to support the drive when pulling it out of the cage.

Figure 14 Removing the hot-plug SATA/SAS hard drive from the chassis

3. Remove the hot-plug SATA/SAS hard drive from its carrier.

a. Remove the four mounting screws that secure the hard drive to the carrier. b. Remove the hard drive from its carrier.

Figure 15 Removing the hot-plug SATA/SAS hard drive from its carrier

Configuring a non-hot-plug SATA hard drive

To install a non-hot-plug SATA hard drive:

NOTE: If you are switching from a hot-plug SAS hard drive system to a non-hot-plug SATA one, you first need to remove the hot-plug backplane board, the hot-plug SATA/SAS controller board, and the hot-plug cable. After that install the non-hot-plug SATA cable.

1. Perform the pre-installation procedure.

2. Select which drive bay you will use to install the new non-hot-plug SATA hard drive.

If the desired drive bay is occupied, remove the currently installed drive following the procedure described on page 37.

If the desired drive bay is empty, slide the blank HDD carrier from the bay, and then remove four mounting screws from it. You will use these screws to install the new drive.

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3. Install the new non-hot-plug SATA hard drive in its carrier.

If you are installing the new drive in a previously occupied drive bay, use the HDD carrier and mounting screws you removed from the old drive.

If you are installing the new drive in an empty drive bay, use the HDD carrier and mounting screws you removed from that drive bay.

a. Align the new hard drive on the carrier. b. Secure the hard drive assembly with the four mounting screws. c. Slide the hard drive assembly into the chassis.

Figure 16 Installing a non-hot-plug SATA hard drive

4. Connect the non-hot-plug SATA drive cables.

a. Connect the SATA data and power cables to their corresponding connectors on the rear of

the new drive.

b. Check that all cables are clear of the hard drive carrier, and then tighten the screw that

secures the hard drive assembly to the chassis.

Figure 17 Connecting the non-hot-plug SATA hard drive cables

5. Perform the post-installation procedure.

6. Set up the SATA configuration.

For detailed procedures, refer to the Server Support CD or to the operating system documentation.

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Configuring a hot-plug SATA/SAS hard drive

NOTE: The procedures below assume that the user is switching from a non-hot-plug SATA hard drive system to a hot-plug SATA/SAS one.

The steps listed below give an overview of the hot-plug SATA/ SAS hard drive configuration procedure.

1. Install the hot-plug backplane board.

2. Install the PCI-X riser board.

3. Install the hot-plug SATA/SAS controller board.

4. Install the hot-plug cable.

5. Install the hot-plug SATA/SAS hard drive.

6. Set up the SATA/SAS configuration.

To install the hot-plug backplane board:

1. Perform the pre-installation procedure.

2. Remove the non-hot-plug HDD carriers and the non-hot-plug SATA data cables from the unit.

3. Rotate the blue T-locks on top of the HDD cage to the unlock position.

Figure 18 Unlocking the HPBB T-locks

4. Install the hot-plug backplane board (HPBB).

a. Position the board, so that the connectors for the drive engagement are inside the drive

cage, and that

b. The hooks on the rear of the drive cage engage with the slots in the board and that the

bottom of the board fits the bent tabs on the chassis base.

c. Rotate the T-locks to the lock position to prevent the board from moving up.

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Figure 19 Installing the hot-plug backplane board

5. Install the PCI-X riser board.

Refer to page 55 for detailed procedure.

6. Install the hot-plug SATA/SAS controller board.

Refer to page 56 for detailed procedure.

7. Install the hot-plug cable.

Proceed to the next section for instructions.

To install the hot-plug cable:

Procedure for the hot-plug cable installation varies depending on which expansion slot you used to install the hot-plug SATA/SAS controller board—the low-profile slot or the standard height/full-length slot.

1. If you installed the hot-plug SATA/SAS controller board in the low-profile slot, reinstall the PCI

riser board assembly, and then proceed to the next step. If you installed the hot-plug SATA/SAS controller board in the standard height slot, proceed to

step 4.

2. Route the hot-plug cable from the low-profile slot to the backplane board.

a. Engage the connector end of the cable to the rear connector of the hot-plug SATA/SAS

controller board.

b. Lay the cable between the PCI Express x16 slot and the Intel MCH chipset. c. Route the cable between the ATX system board power connector and the PCI retainer

bracket.

d. Position the cable underneath the PSU cables, and then pull it through towards the chassis’

partition wall.

e. Secure the cable using the pre-installed cable clips located on the chassis base.

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Figure 20 Routing the hot-plug cable from the low-profile slot

3. Proceed to step 7 for instructions on how to connect the hot-plug cable to the backplane board.

4. Route the hot-plug cable from the standard height slot to the backplane board by first engaging

the connector end of the cable to the rear connector of the hot-plug SATA/SAS controller board.

Figure 21 Connecting the hot-plug cable to a controller board installed in the standard height slot

5. Reinstall the PCI riser board assembly.

a. Align the assembly with the system board expansion slots, and then press it down to ensure

full connection to the system board. Make sure the hot-plug cable lays flat in the space between the system board and the power

supply unit.

b. Tighten the two captive thumbscrews to secure the assembly to the chassis.

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Figure 22 Reinstalling the PCI riser board assembly

6. Route the hot-plug cable towards the backplane board.

a. Lay the hot-plug cable in the space between the PCI retainer bracket and the power supply

unit.

b. Position the hot-plug cable underneath the PSU cables, and then pull it through towards the

chassis’ partition wall.

c. Pull the hot-plug cable through the cable management opening of the chassis’ partition wall. d. Secure the hot-plug cable using the pre-installed cable clips located on the chassis base.

Figure 23 Routing the hot-plug cable from the standard height slot

7. Connect the hot-plug and PSU HDD cables to the backplane board.

a. Connect the HDD LED and data cable connectors of the hot-plug cable to the backplane

board.

b. Connect the PSU HDD power cable to the CN7 connector on the backplane board.

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Figure 24 Connecting the backplane board cables

8. Perform the post-installation procedure.

9. Install the new hot-plug SATA/SAS hard drive to the unit.

Proceed to the next section for instructions.

To install a hot-plug SATA/SAS hard drive:

1. Select which drive bay you will use to install the new hot-plug SATA/SAS hard drive.

If the desired drive bay is occupied, remove the currently installed drive following the procedure described in page 38.

If the desired drive bay is empty, slide the blank HDD carrier from the bay.

2. Install the new hot-plug SATA/SAS hard drive.

a. Slide the new drive into the selected drive bay. b. Close the ejector lever to secure the new drive in the chassis.

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Figure 25 Installing a hot-plug SATA/SAS hard drive

3. Set up the SATA/SAS configuration.

Refer to the documentation that came with the hot-plug SATA/SAS controller board for detailed procedure.

System board configuration

Refer to the following sections for instructions about how to remove or replace the processor, memory modules, expansion boards, the IPMI card, and the system battery.

Processor

The server’s two LGA771 processor sockets support Dual-Core and Quad-Core Intel Xeon processors.

Figure 26 Processor socket location

Processor installation guidelines

When configuring the processor, observe the following important guidelines:

• Processor socket 1 (CPU1) must always be populated. If no processor is installed in this socket,

the system will fail to boot and will halt during POST (Power-On Self-Test). This error prevents the system from functioning properly.

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Figure 27 Processor socket numbers

• Handle the processor and heat sink with care. Damage to either may prevent the system from

functioning properly.

• The pins beneath the processor are very fragile. Do not bend or damage them.

• Always use a new heat sink when replacing the processor. Failure to use new components can

cause damage to the processor.

• Be sure that the server has the most recent ROM version. Failure to flash the ROM before

installing processors can cause system failure.

• To prevent the heat sink from tilting to one side during installation/removal procedures, observe

a diagonally opposite pattern (an “X” pattern) when loosening and tightening the four spring loaded screws.

Processor air baffle

The default system comes with a single processor installed in the CPU1 socket. An air baffle protects the empty CPU2 socket. If you intend to install a new processor in this socket—creating a dual-processor configuration—remove the processor air baffle first.

CAUTION: Do not discard the processor air baffle. If the processor in the CPU2 socket is removed in the future, the air baffle must be reinstalled to maintain proper cooling.

To remove the processor air baffle:

1. Perform the pre-installation procedure.

2. Lift the air duct away from the processor sockets.

Keep it for reinstallation later.

Figure 28 Removing the air duct

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3. Remove the processor air baffle.

a. Remove the screw securing the processor air baffle to the system board. b. Lift the processor air baffle away from the system board.

Figure 29 Removing the processor air baffle

c. Store the processor air baffle (with its screw) for reassembly later.

Replacing a processor

WARNING: To reduce the risk of personal injury from hot surfaces, allow the heat sink and the processor to cool before touching them.

CAUTION: To prevent the heat sink from tilting to one side during installation/removal procedures, observe a diagonally opposite pattern (an “X” pattern) when loosening and tightening the four spring loaded screws.

The procedure for replacing a current processor consists of five major steps which are as follows:

1. Remove the heat sink.

2. Remove the current processor.

3. Apply thermal grease.

4. Install the new processor.

5. Install the new HSF assembly.

If you intend to install a new processor in an empty socket, perform steps 3 through 5 only. If you intend to install a new processor in previously empty CPU2 socket, remove the air baffle first,

and then perform steps 3 through 5 only.

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To remove the heat sink:

1. Perform the pre-installation procedure.

2. If necessary, remove any accessory boards or cables that prevent access to the air duct.

3. Lift the air duct away from the processor sockets.

Keep it for reinstallation later.

4. Locate the processor you want to remove.

5. Remove the heat sink.

a. Loosen the four spring-loaded screws a few threads out, observing a diagonally opposite

pattern, and then loosen them completely to release the heat sink from the processor base.

Figure 30 Loosening the heat sink screws

b. Rotate the heat sink a few degrees clockwise and counterclockwise to break the thermal

grease bond loose.

Figure 31 Breaking the thermal grease bond

c. Lift the heat sink away from the system board.

Figure 32 Removing the heat sink

6. Lay the heat sink down in an upright position with the thermal compound side facing upward.

Do not let the thermal compound touch the work surface.

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To remove a processor:

1. Disengage the load lever.

2. Lift up the retention plate to expose the socket body.

3. Grasp the processor by its edges and carefully lift it out of its socket.

Figure 33 Removing the processor

4. Place the processor on a static-dissipating work surface or inside an anti-static bag.

To apply thermal grease:

CAUTION: Never touch the bottom of the processor; any contaminant on this side of the processor could prevent the mounting pads from making contact with the socket.

CAUTION: Applying too little thermal grease will cause a gap between the contact surfaces. This means that the heat sink is not even in direct contact with the processor, and therefore its capacity to draw out heat is greatly reduced. Furthermore, applying too much thermal grease could make it squish out from the sides and go all over the processor pins or to the system board when the heat sink is installed. The thermal grease may cause electrical shorts that can damage the system.

1. Use the alcohol pad (included in the new processor spare kit) to clean the contact surfaces on

the heat sink and the new processor. Wipe the contact surfaces several times to make sure that no particles or dust contaminants are evident. Allow the alcohol to evaporate before continuing.

2. Apply 0.5 gram (0.25 ml) of the thermal grease evenly onto the top of the processor.

To install the new processor:

1. Hold the processor by its edges, and then insert it in the socket.

Make sure that the alignment tabs on the socket fit the two notches located on the edge of the processor. The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins.

2. Close the retention plate.

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3. Engage the load lever back into place.

Figure 34 Installing the processor

To install the new heat sink:

CAUTION: To prevent overheating or a possible system crash, use only a heat sink specified for the HP ProLiant ML110 Generation 5 Server.

1. Remove and discard the plastic cover protecting the thermal interface material.

Be careful not to touch or scratch the thermal interface material.

2. Install the new heat sink.

a. Align then insert the heat sink on top of the processor.

CAUTION: Do not over tighten the heat sink’s spring loaded screws to prevent them from breaking off. A maximum torque of 6 in lb is set for the system.

b. Tighten the four spring-loaded screws a few threads in, observing a diagonally opposite

pattern, and then tighten them completely to secure the heat sink to the processor base.

Figure 35 Installing a heat sink

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3. Reinstall the air duct in its place.

Figure 36 Reinstalling the air duct

4. Perform the post-installation procedure.

Memory

The system has eight DIMM slots that support up to 16 GB maximum system memory (2 GB in each of the eight DIMM slots).

Figure 37 DIMM slots location

The eight DIMM slots are divided into two branches of two channels each. That is:

• Branch 0

○ Channel 0 – DIMM1 and DIMM 2 ○ Channel 1 – DIMM3 and DIMM 4

• Branch 1

○ Channel 0 – DIMM5 and DIMM 6 ○ Channel 1 – DIMM7 and DIMM 8

Memory installation guidelines

• Use only HP supported fully buffered registered ECC DDR2 667 DRAM modules in 512 MB,

1 GB, 2 GB, or 4 GB capacities.

• Install identical modules (of the same type, manufacturer, speed, timing, and organization) per

the instructions below.

○ When operating in mirror mode:

− Install the first four modules in the DIMM1, DIMM3, DIMM5, and DIMM7 slots.

− Memory upgrade granularity (i.e. the number of physical modules required for memory

upgrade) is four DIMMs.

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○ When operating in non-mirror mode:

− Install the first pair in the DIMM1 and DIMM3 slots.

− Memory upgrade granularity is two DIMMs. Observe the following channel pair

sequence during installation: DIMM5 - DIMM7, DIMM2 - DIMM4, then DIMM6 - DIMM8.

○ When operating in single DIMM mode, the module should be installed in the DIMM1 slot.

CAUTION: DIMMs can be damaged by improper handling. Always use an anti-static wrist strap and grounding mat, and discharge static electricity before touching DIMMs.

To remove a memory module:

1. Perform the pre-installation procedure.

2. If necessary, remove any accessory boards or cables that prevent access to the DIMM slots.

3. Locate the memory module you want to remove.

4. Remove the selected memory module.

a. Completely open the holding clips securing the module.

This forces the module up in the slot and makes it easier to remove.

b. Grasp the middle part of the module, and gently pull it upward to remove it from the slot.

Figure 38 Removing a memory module

5. Place the memory module on a static-dissipating work surface or inside an anti-static bag.

6. Perform the post-installation procedure.

To install a memory module:

1. Perform steps 1 and 2 of the previous section.

2. Locate an empty DIMM slot on the system board.

3. If necessary, open the holding clips of the selected DIMM slot.

4. Remove the memory module from its protective packaging, handling it by the edges.

5. Use both hands to hold the module by the edges, and then insert it perpendicularly into the slot

until it locks into place. The DIMM slots are structured to ensure proper installation. If you insert a memory module but it

does not fit easily into the slot, you may have inserted it incorrectly. Reverse the orientation of the module and insert it again.

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Figure 39 Installing a memory module

6. Perform the post-installation procedure.

Expansion board

System board PCI expansion slots

There are four PCI expansion slots on the system board.

Figure 40 System board PCI expansion slots

Item Component code Description Function

1 CN4 64-bit/133 MHz * 3.3

V PCI-X slot

2 CN5 PCI Express x8 slot Supports a low-profile PCI Express x8 riser board

3 CN6 64-bit/133 MHz * 3.3

V PCI-X slot

5 U32 PCI Express x16 slot Supports a standard height/full length PCI Express

NOTE: The 133 MHz speed is only attainable when one PCI-X riser board card is used. If both PCI Express riser boards are replaced with a PCI-X model, the maximum attainable speed is 100 MHz.

PCI riser board expansion slots

The two PCI Express riser boards attached to the PCI riser board assembly convert the functionality of the system board expansion slots to a pair of slots positioned at a 90° angle from the system board.

Supports a low-profile PCI-X riser board

Supports a standard height/full length PCI-X riser board

x16 riser board

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Figure 41 System default PCI Express riser boards

Item Description

1 Standard height/full length PCI Express x16

riser board

2 Low-profile PCI Express x8 riser board

NOTE: Users have the option to replace either or both of the PCI Express riser boards with a PCI-X model using the PCI-X riser board option kit. This will allow support for PCI-X expansion boards.

PCI riser board assembly

To remove the PCI riser board assembly:

1. Perform the pre-installation procedure.

2. Disconnect all cables connecting an existing expansion board to the system board.

3. Remove the PCI riser board assembly.

a. Loosen the two captive thumbscrews that secure the assembly to the chassis. b. Lift the assembly away from the chassis.

Figure 42 Removing the PCI riser board assembly

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To install the PCI-X riser board:

Installing the PCI-X riser board option allows users to install PCI-X compatible expansion boards in the ProLiant server.

NOTE: For ease of reading, the PCI riser board assembly will simply be referred to as “assembly” in the succeeding sections. Furthermore, in some figures, the plane section of the PCI riser board assembly is dimmed out for clarity.

1. Remove the PCI riser board assembly following the procedures described in the previous section.

2. If an expansion board is currently installed on the PCI Express riser board(s), remove it.

3. Remove the PCI Express riser board from the assembly.

a. Remove the three screws securing the riser board to the assembly.

Keep these screws for installing the PCI-X riser board later.

b. Pull the riser board away from the assembly.

Figure 43 Removing the PCI Express riser boards

4. Remove the PCI-X riser board from its protective packaging.

5. Secure the PCI-X riser board to the assembly using two of the three screws you removed in step

3-a.

Figure 44 Installing the PCI-X riser boards

6. Reinstall the PCI riser board assembly.

Refer to the next section for instructions.

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To reinstall the PCI riser board assembly:

1. Align the assembly with the system board expansion slots, and then press it down to ensure full

connection to the system board.

2. Tighten the two captive thumbscrews to secure the assembly to the chassis.

Figure 45 Reinstalling the PCI riser board assembly

3. Perform the post-installation procedure.

Installing a PCI expansion board

Guidelines for installing PCI expansion boards

The system supports up to two expansion boards at a time. Use only HP supported expansion boards that meet the following specifications:

• Compliance

○ PCI Express x8 or x16 ○ PCI-X (available only when the optional PCI-X riser board is installed)

• Form factor

○ Low-profile ○ Standard height/full-length

To install a PCI expansion board:

1. Remove the PCI riser board assembly.

2. Identify the slot that is compatible with the expansion board you intend to install.

3. Pull out the slot cover from the selected slot.

Store it for reassembly later.

CAUTION: Do not discard the slot cover. If the expansion board is removed in the future, the slot cover must be reinstalled to maintain proper cooling.

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Figure 46 Removing the covers of the PCI riser board expansion slots

4. Remove the expansion board from its protective packaging, handling it by the edges.

Some expansion boards can only be installed in one slot but other boards can be configured to fit in either slot by replacing the default bracket (attached to the board) with a different sized one. The different sized bracket and instructions on how to attach it to the board is included in the option kit.

5. Verify that the board’s default bracket is compatible with the configuration of the selected slot.

If it is not compatible, replace the bracket with one that is compatible.

6. Slide the expansion board into the slot, and then firmly press on it to seat it properly.

Figure 47 Installing an expansion board in the PCI riser board expansion slots

7. Connect the necessary cable(s) to the board.

Refer to the documentation that came with the board.

8. Perform the post-installation procedure.

System battery

The HP ProLiant server uses nonvolatile memory that requires a battery to retain system information when power is removed. The battery, a 3 V 200-mAh internal lithium battery, is located on the system board (BT1).

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Figure 48 System battery

If the server no longer automatically displays the correct date and time, the system battery that provides power to the real-time clock may need to be replaced. Under normal use, battery life is 5 to 10 years.

System battery replacement warnings

Observe the following precautions when replacing the system battery:

• Replace the battery with the same type as the battery recommended by HP. Use of another

battery may present a risk of fire or explosion.

• A risk of fire and chemical burn exists if the battery is not handled properly. Do not disassemble,

crush, puncture, or short external contacts, or expose the battery to temperatures higher than 60°C (140°F).

• Do not dispose of used battery in water or fire. Dispose of used batteries according to

manufacturer's instructions.

• Loss of BIOS settings occurs when the battery is removed. BIOS settings must be reconfigured

whenever the battery is replaced.

To replace the system battery:

1. Remove the PCI riser board assembly.

If necessary, remove any accessory boards or cables that prevent access to the battery socket.

2. Replace the battery.

IMPORTANT: Do not bend the spring latch during battery replacement. For proper operation, the latch must maintain a position of contact with the battery.

a. Insert a small flat-blade screwdriver or a similar tool between the battery and spring latch to

dislodge the battery from its socket.

b. Lift up the old battery to remove it.

Insert a new battery with the positive polarity (+ side) facing up, and ensure that it is seated completely.

c. Ensure the spring latch is in place, and that it holds the battery firmly.

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Figure 49 Replacing the system battery

3. Perform the post-installation procedure.

System fans

The server has six system fans located on the chassis’ center wall.

Figure 50 System fans

System fan connections

Figure 51 identifies the system fans by their device number and shows their corresponding cable

connections.

Figure 51 System fan connections

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Device number Connector

System fan 1 to 4 CN3 to CN6 on the front

panel board

System fan 5 CN9 on the system board

System fan 6 CN8 on the system board

NOTE: System fans 1 to 5 are for the memory modules and processors, while system fan 6 is for the PCI slots and system chipsets.

To replace the system fan:

A new system fan can be installed to allow the server to operate properly in case a default system fan becomes defective.

1. Perform the pre-installation procedure.

2. Locate the system fan you want to replace.

3. Remove the system fan you want to replace.

a. Disconnect the fan cable from its corresponding board connector.

If you are replacing system fan 1 – 4, release the fan cable from the cable clips securing it to the base of the chassis.

If you are replacing system fan 5 or 6, pull the fan cable through the opening in the center wall

b. Tug the fan cable upward to release the fan from its bracket, and then pull the fan away from

the bracket.

Figure 52 Removing a system fan

4. Install a new system fan.

a. Insert the new fan into the vacated fan bracket. b. Connect the fan cable to its corresponding board connector.

If you are replacing system fan 1 – 4, connect the fan cable to the corresponding connector on the front panel board, and then secure it through its fastener on the base of the chassis.

If you are replacing system fan 5 or 6, route the fan cable through the opening in the center wall, and then connect them to their corresponding connectors on the system board.

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Figure 53 Installing a system fan

5. Perform the post-installation procedure.

Power supply unit

Located on the rear panel of the server is a single standard autoranging 650-watts PSU with PFC (power factor correction) function.

Figure 54 Power supply unit

PSU replacement warnings

Observe the following reminders to reduce the risk of personal injury from electric shock hazards and/or damage to the equipment

• Installation of the power supply unit should be referred to individuals who are qualified to service

server systems and are trained to deal with equipment capable of generating hazardous energy levels.

• DO NOT open the power supply unit. There are no serviceable parts inside it.

To replace the power supply unit:

1. Perform the pre-installation procedure.

2. Remove the default PSU.

Keep the three screws you removed in this step for installing the new PSU later.

a. Disconnect the processor power cable, the system board power cable, and the PSU I

from the system board (CN15, CN21, and CN18 respectively), and then disconnect the power cables of all installed drives from the PSU.

b. Remove the PSU mounting screw located between the PSU fans. c. Remove the two PSU mounting screws located in the rear panel.

C cable

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d. Lift the PSU away from the chassis.

Figure 55 Removing the power supply unit

3. Install the new PSU.

CAUTION: Do not over tighten the PSU’s screws to prevent them from breaking off. A maximum torque of 7 ± 1 is set for the system.

a. Position the new PSU in the PSU section of the chassis. b. Insert the PSU mounting screw located between the PSU fans. c. Insert the two PSU mounting screws located in the rear panel. d. Reconnect the processor power cable, the system board power cable, and the PSU I

to their respective system board connectors, and then reconnect the power cables of all installed drives to the PSU.

Figure 56 Installing the power supply unit

C cable

4. Perform the post-installation procedure.

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Diagnostic tools

Diagnostic tools overview

The following utilities assist in diagnosing problems, testing hardware, and monitoring and managing server operations.

Table 3 Diagnostic tools

Tool What it is How to run it

User Diagnostics A tool to assist testing and/or

verifying operation of hardware. If problems are found, the diagnostics package isolates failures down to the replaceable part, whenever possible.

IPMI Event Log The IPMI Event Log is a log that is

generated by the management controller (U45) when it detects significant or critical system management events. This includes messages for events such as ‘temperature threshold exceeded’, ‘voltage threshold exceeded’, ‘power fault’, etc.

PhoenixBIOS Setup Utility A hardware configuration program

used to manage memory, processor, and system settings.

HP ROMPaq Utility A utility that upgrades the current

system ROM.

Diagnostics and utilities must be accessed when a system configuration error is detected during POST.

Check the HP website at www.hp.com the most recent version of the HP ProLiant DL140 Generation 3 User Diagnostics.

To view the IPMI event log:

1 Access the PhoenixBIOS Setup Utility. 2 In the Advanced

the IPMI field, and then press Enter.

3 Select System Event Log, and then

press Enter.

Run BIOS Setup directly by pressing the F10 key during POST.

Refer to the section on

Run this utility from the HP ROMPaq Utility bootable floppy after powering up the server.

Check the HP website at www.hp.com the most recent version of the HP ProLiant DL140 Generation 3 ROM.

“Running the Setup Utility”

page 65 for more information.

menu screen, select

for

NOTE: For more information about the diagnostic tools described in this table, and other tools available for your server, refer to the Servers Troubleshooting Guide located inside the HP ProLiant DL140 Generation 3 Server Support CD. For the most recent version of this guide, go to www.hp.com.

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PhoenixBIOS software

PhoenixBIOS software is a ROM BIOS-based diagnostic tool that monitors system activity and

performs constant hardware testing to ensure proper system operation. ROM BIOS is a set of programs permanently stored in an EEPROM chipset (U64) located on the system board. These programs micro-manage the hardware devices installed on your server.

The PhoenixBIOS software serves three functions:

• Configure the system settings via the PhoenixBIOS Setup Utility

Using the Setup program, you can install, configure, and optimize the embedded hardware devices on your system (clock, memory, disk drives, etc.).

• Initialize hardware at boot via POST routines

At power-on or reset, the software performs POST routines to test system resources and load the operating system.

• Perform run-time routines

Using the software, perform basic hardware routines that can be called from DOS and Windows applications.

PhoenixBIOS Setup Utility

NOTE: NOTE: For ease of reading, PhoenixBIOS Setup Utility will be simply referred to as “Setup” or “Setup Utility” in this guide. Also, the screenshots used in this guide display various Setup menu screens with default values identified. These values may not be the same those in your server.

PhoenixBIOS Setup Utility is a hardware configuration program built into your system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is normally no need to run this utility.

You will need to run this utility under the following conditions:

• When changing the system configuration including:

○ Setting the system time and date ○ Configuring the hard drives ○ Specifying the boot device sequence ○ Installing PCI expansion boards ○ Upgrading the system BIOS ○ Configuring the power management modes ○ Setting up system passwords or making other changes to the security setup

• When a configuration error is detected by the system and you are prompted (“Run Setup”

message) to make changes to the BIOS settings.

NOTE: If you repeatedly receive “Run Setup” messages, the battery (BT1) located on the system board may be defective. In this case, the system cannot retain configuration values in CMOS. Ask a qualified technician for assistance.

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The Setup Utility loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM, which allows configuration data to be retained when power is turned off. The values take effect when the system is booted. POST uses these values to configure the hardware. If the values and the actual hardware do not agree, POST generates an error message. You must run this utility to change the BIOS settings from the default or current configuration.

Running the Setup Utility

1. Turn on the monitor and the server.

2. If the server is already turned on, save your data and exit all open applications, and then restart

the server.

3. During POST, press F10.

If you fail to press F10 before POST is completed, you will need to restart the server. The first page to be displayed will be the Main

menu showing the Setup Utility’s menu bar. Use

the left (←) and right (→) arrow keys to move between selections on the menu bar.

Figure 57 Setup Utility’s Main menu

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Navigating through the Setup Utility

Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Setup Utility.

Table 4 Setup Utility’s navigation keys

Key Functions

← and → To move between selections on the menu bar.

↑ and ↓ To move the cursor to the field you want.

The currently selected field will be highlighted. The right side of each menu screen displays the Item Specific Help selected field. It updates as you move the cursor to each field.

PgUp and PgDn To move the cursor to the previous and next page of a multiple page menu.

Home To move the cursor to the first page of a multiple page menu.

End To move the cursor to the last page of a multiple page menu.

panel. This panel displays the help text for the currently

(+) , (–), and <Space>

To select a value for the currently selected field (only if it is user-configurable). Press the (+), (–), or <Space> keys repeatedly to display each possible entry, or the Enter

key to choose from a pop-up menu. A parameter that is enclosed in square brackets [ ] is user-configurable. Grayed-out parameters are not user-configurable for one of the following reasons:

• The field value is auto-configured or auto-detected.

• The field value is informational only.

• The field is password-protected.

Enter To select a field value or display more options for menu marked with ►.

Ctrl+Enter To expands all device list. F1 or <Alt+H> To bring up the General Help window.

The General Help window describes other Setup navigation keys that are not displayed on the legend bar.

Esc or <Alt+X> If you press this key:

• On one of the primary menu screens, the Exit menu displays.

• On a submenu screen, the previous screen displays.

• When you are making selections from a pop-up menu, closes the pop-up without

making a selection.

F9 Loads the default system values.

F10 Saves changes and closes the Setup Utility.

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Setup Utility menus

The Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the.

Table 5 Setup Utility's primary menus

Menu Function

Main Use this menu to:

• View BIOS information including ROM ID, version number and build date

• Set the system time and date.

• Configure drive settings for available IDE and SATA devices.

• Select which options to run during system boot-up.

• View the amount of available conventional and extended memory detected during

• Enter the server asset tag and serial number.

Advanced Use this menu to:

• Clear all configuration data in a section of memory for ESCD (Extended System

• View the MAC (Media Access Control) address of each of the three LAN ports.

• Select a memory branch mode and related setting.

• Enable or disable support for PATA and SATA devices.

• Select which functions to enable for available USB devices.

• Configure the hardware settings for the processors, the onboard Ethernet controllers, the

• Configure console redirection settings.

• Console redirection allows the system to be displayed on a remote terminal for online

• View the specification version for the IPMI and BMC firmware

• Configure LAN related-settings.

• View and/or clear the event log.

• View real-time system temperature and voltage data.

• Enable or disable the hardware watchdog timer.

CAUTION: Be cautious in setting field values in this menu as any incorrect value may cause the system to malfunction.

boot-up.

Configuration Data), which stores the configuration settings for non-PnP plug-in devices.

expansion slots, and the serial port.

server management.

Security Use this menu to set an administrator password to prevent unauthorized access to the Setup

utility. Refer to the “Administrator password” section on the next page for more information on using this menu.

Boot Use this menu to set the preferred drive sequence in which the Setup Utility attempts to boot

the operating system. Options for enabling the PXE function of the LAN ports are also available.

By default, the server searches for boot devices in the following order:

1 CD-ROM drive (IDE and USB CD-ROM drives) 2 Removable device 3 Hard drive 4 Embedded NIC1* 5 Embedded NIC2*

* Via PXE (Preboot Execution Environment, remote boot)

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Table 5 Setup Utility's primary menus

Menu Function

Power Use this menu to:

• Enable or disable the modem ring power-up function.

• Enable or disable the WOL (Wake-On-LAN) function of the onboard LAN controllers

(U20 and U30)

• Set the mode of operation if a power loss occurs.

Exit Use this menu to select an exit option to quit from the Setup Utility. Options include:

• Exit Saving Changes - Saves changes made and close the Setup Utility.

Keyboard shortcut: F10

• Exit Discarding Changes - Discards changes made and close the Setup Utility.

• Load Setup Defaults - Loads the factory-default settings for all Setup parameters.

Keyboard shortcut: F9

• Discard Changes - Discards all changes made to the Setup Utility and loads previous

configuration settings.

• Save Changes - Saves all changes made to the Setup Utility.

Administrator password

The Security menu allows users to set an administrator password. When entered, this password will allow the user to access and change all settings in the Setup Utility.

To set an administrator password:

1. In the Security menu screen, select the Administrator Password Is field then press Enter.

Figure 58 Setting an administrator password

2. Type a new password in the password box.

The password may consist of up to eight alphanumeric characters (A-Z, a-z, 0-9).

3. Retype the password to verify the first entry, and then press Enter.

4. Press F10 to save the password and close the Setup Utility.

After setting the password, Setup automatically sets the selected password field to Enabled.

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To change the administrator password:

1. In the Security menu screen, select the Administrator Password Is field, and then press Enter.

2. Type the original password in the password box.

3. Type a new password, and then press Enter.

4. Retype the new password to verify the first entry, and then press Enter again.

5. Press F10 to save the password and close the Setup Utility.

To remove the administrator password:

1. In the Security menu screen, select the Administrator Password Is field, and then press Enter.

2. Type the original password, and then press Enter.

3. Press Enter twice without entering anything in the new and confirm password fields.

4. Press F10 to save the changes you made and close the Setup Utility.

5. Setup automatically sets the selected password field to Clear.

To reset the administrator password:

If you forget the administrator password, you need to clear the CMOS and reset the BIOS settings to regain access the Setup Utility. For instructions, refer to the “Clearing CMOS” section on page 72.

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Boot-time diagnostic screen

The boot-time diagnostic screen displays basic and important information about the current server configuration and is necessary for troubleshooting and may be required when asking for technical support. This information includes:

Processor specifications

•

• BIOS version and release date

• BMC firmware version

• Size of the system and video memory, as well

as the memory size allotted for the cache RAM and option ROM

It is recommended that you check this screen during the initial system setup and each time you install, remove, or upgrade accessories.

To view the boot-time diagnostic screen:

You first need to enable the display of the diagnostic screen during bootup. Follow the steps below.

• Serial port base I/O address

• Available hard drives and expansion boards

• Server asset tag and serial number

• MAC address of each of the three LAN ports

1. In the Main

menu screen, select Boot Features.

2. Select the Summary Screen field.

3. Press the plus (+) or minus (-) key to set the field to Enabled.

4. Press F10 to save the changes you made and close the Setup Utility.

5. Reboot the server.

The diagnostic screen is displayed briefly at the end of POST.

6. Press the Pause/Break key to continue displaying the screen until another key is pressed.

7. Press any key to continue with the system bootup.

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Recording custom Setup values

Keep a record of the custom Setup values you have set up for your system BIOS. If the custom values ever need restoring (after a CMOS clear, for example), you must run the Setup Utility and enter these custom settings again. Make sure to update this record whenever you make any change to these Setup settings or install new hardware.

You can either record the Setup values manually (hard copy) or use a CMOS backup utility.

To manually record the custom Setup values:

1. Access the Setup utility.

2. Go through each menu and submenus page, and press Print Screen to make a hard copy.

For multiple page menus, move to each page and print each screen.

3. If a printer is not available, write down the values on a piece of paper. Make sure to write them

down legibly and accurately.

4. Label and date the Setup values hard copy, and then store it in a safe and accessible place,

preferably with other user documentation for your ProLiant server.

CMOS backup utility

There are third-party utilities that read the CMOS settings and record them to a regular file, which can then be backed up through normal means, or copied to an external storage media. Some of these utilities also offer the option of restoring the CMOS settings so you need not re-enter them manually.

These utilities are not always compatible with all versions of CMOS or types of CMOS. In addition, these utilities are not compatible with all operating system versions. Be sure to use a CMOS backup utility that is designed for the particular CMOS type and OS version installed in your ProLiant server. For information on a compatible CMOS backup utility, contact your local HP representative.

Loading system defaults

If your system fails after you make changes in the Setup menus, reboot the server, enter Setup and load the system default settings to correct the error. These default settings have been selected to optimize your server’s performance.

To load the system defaults:

1. Reboot the server in a normal manner.

2. During POST, press F10 to access the Setup Utility.

3. Press F9 to load the default values.

4. Press F10 to save the changes you made and close the Setup Utility.

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Clearing CMOS

You may need to clear the Setup configuration values (CMOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility have caused error messages to be unreadable. Clearing the CMOS data removes the administrator password.

The clear CMOS switch is switch 2 of the system configuration switch (SW2). Go to page 84 for the location of this switch.

To clear CMOS:

1. Remove the top cover following the procedures described on page 31.

2. If necessary, remove any expansion boards, assemblies or cables that prevent access to the

system configuration switch.

3. Locate the system configuration switch (SW2) on the system board.

4. Identify SW2-2 of the switch.

By default, SW2-2 is set to the Off position.

5. Set SW2-2 to the On position.

This will clear the CMOS memory.

6. Switch SW2-2 back to its default Off position.

7. Perform the post-installation procedure described on page 29.

8. During POST, press F10 to access the Setup Utility.

9. Press F9 to load the system default values.

10. Press F10 to save the changes you made and close the Setup Utility.

Power-On Self-Test (POST)

Before you can use a server, all devices must be tested and initialized, and the operating system must be bootstrapped to the memory. This is referred to as Power–On Self–Test or POST. POST is a series of diagnostic tests that checks firmware and hardware components to ensure that the server is properly functioning. This diagnostic function automatically runs each time the server is powered on.

These diagnostics, which reside in the BIOS ROM, isolate server-related logic failures and indicate the board or component that needs to be replaced, as indicated by the error messages. Most server hardware failures will be accurately isolated during POST. The number of tests displayed depends on the configuration of the server.

During POST you can press:

• Esc to skip the HP logo and go to POST boot progress display system summary screen.

• F7 to display the Boot menu.

• F10 to access the Setup Utility.

• F12 to request a network boot (PXE).

POST error indicators

When POST detects a system failure, it either displays a POST error message, or emits a series of beep codes.

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POST errors messages

Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These text messages are displayed in normal video (white text on black background). It shows the details of the error. The following is an example of a POST error message:

Error message 1 of 1: Error code 0103

Keyboard not detected - Keyboard error

In some cases an error message may include recommendations for troubleshooting or require that you press the Enter key to display recommendations. Follow the instructions on the screen.

Table 6 lists the most common POST error messages with their corresponding troubleshooting recommendation. It is recommended that you correct the error before proceeding, even if the server appears to boot successfully.

If your system displays one of the messages marked below with an asterisk (*), write down the code and message and contact your HP Customer Support provider.

When no POST error message is displayed but the server stops during POST, listen for beep codes.

Table 6 POST error messages

Error code Error message Corrective action

0200 Failure Fixed Disk Fixed disk is not working or not configured properly.

6 Run Setup and check if the fixed-disk type is correctly

identified.

7 Check to see if fixed disk is attached properly.

0210 Stuck key Stuck key on keyboard.

8 Locate the stuck key on your keyboard and release it. 9 Reboot the server.

0211 Keyboard error Keyboard not working.

Verify that the keyboard cable is securely connected to the keyboard port (not the mouse port) on the rear panel of the server.

If the problem persists, replace the keyboard or contact your HP Customer Support provider.

0212 Keyboard Controller

Failed

0220 Monitor type does not

match CMOS - Run SETUP

0250 System battery is dead

- Replace and run SETUP

Keyboard controller failed test.

The attached monitor cannot be correctly identified by Setup. Run Setup and check if the monitor type is correctly identified.

The CMOS clock battery indicator shows the system battery is dead.

10Replace the system battery following the procedures on

page 58.

11Run Setup to reconfigure the system.

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Table 6 POST error messages

Error code Error message Corrective action

0251 System CMOS

checksum bad - Default configuration used

0260 System timer error The timer test failed. Requires repair of the system board.

0270 Real time clock error Real-Time Clock (RTC) fails BIOS hardware test. May require

0271 Check date and time

settings

0280 Previous boot

incomplete – Default configuration used

0281 Memory size found by

POST differed from CMOS

02F5 DMA test failed The DMA control test failed.

The settings in the Setup Utility have been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS.

You can either load the system default values or access Setup and enter your own custom values. If the error persists, check the system battery or contact your HP Customer Support provider.

board repair.

BIOS found date or time out of range and reset the RTC. May require setting legal date (1991-2099).

Access Setup and check the values in the System Time and System Date fields of the Main

Initial bootup failed. BIOS automatically loads the default system values, and then boots again.

The user added or removed a memory module, thus the system memory size is different from the previous bootup value.

menu.

02F6 Software NMI failed An NMI signal is detected and/or user has pressed the NMI

POST beep codes

There are several POST routines that issue a POST terminal error and shut down the system if they fail. Before shutting down the system, the terminal-error handler issues a beep code signifying the test point error, writes the error to port 80h, attempts to initialize the video, and writes the error in the upper left corner of the screen (using both mono and color adapters).

The POST routines cannot display messages when an error occurs if any of the following are present:

• The error occurs before the video display is initialized.

• The video configuration fails, either there’s no graphics card installed or the one installed is

faulty.

• An external ROM module does not properly checksum to zero.

• The system memory cannot be initialized.

During these instances the server unit emits a buzzing sound followed by a series of audible beeps. An external ROM module (e.g. VGA) can also issue audible errors, usually consisting of one long tone followed by a series of short tones. If you get a blank screen on boot, but hear beeps, count the beeps and refer to the following table for their corresponding meaning. If you miss the beep code:

1. Turn off the server by pressing the power button for five seconds or more.

switch.

2. Restart the server by pressing the power button.

3. Listen for the signal again.

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The routine derives the beep code from the test point error as follows:

1. The 8-bit error code is broken down to four 2-bit groups (Discard the most significant group if it

is 00).

2. Each group is made one-based (1 through 4) by adding 1.

3. Short beeps are generated for the number in each group.

Example: Test point 01Ah = 00 01 10 10 = 1-2-3-3 beeps

Table 7 lists the checkpoint codes written at the start of each test and the beep codes issued for terminal errors.

Table 7 POST beep codes

Code Beep Description

02h Verify real mode

03h Disable non-maskable interrupts

04h Get processor type

06h Initialize system hardware

07h Disable shadow and execute code from the ROM

08h Initialize chipset with initial POST values

09h Set IN POST flag

0Ah Initialize processor registers

0Bh Enable processor cache

0Ch Initialize caches to initial POST values

0Eh Initialize I/O component

0Fh Initialize the local bus IDE

10h Initialize power management

11h Load alternate registers with initial POST values

12h Restore processor control word during warm boot

13h Initialize PCI bus mastering devices

14h Initialize keyboard controller

16h 1-2-2-3 BIOS ROM checksum

17h Initialize cache before memory auto size

18h 8254 timer initialization

1Ah 8237 DMA controller initialization

1Ch Reset programmable interrupt controller

20h 1-3-1-1 Test DRAM refresh

22h 1-3-1-3 Test 8742 keyboard controller

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Table 7 POST beep codes

Code Beep Description

24h Set ES segment register to 4 GB

28h Auto size DRAM

29h Initialize POST Memory Manager

2Ah Clear 512 KB base RAM

2Ch 1-3-4-1 RAM failure on address line xxxx

2Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus

2Fh Enable cache before system BIOS shadow

32h Test processor bus-clock frequency

33h Initialize Phoenix Dispatch Manager

36h Warm start shut down

38h Shadow system BIOS ROM

3Ah Auto size cache

3Ch Advanced configuration of chipset registers

3Dh Load alternate registers with CMOS values

41h Initialize extended memory for ROM pilot

42h Initialize interrupt vectors

45h POST device initialization

46h 2-1-2-3 Check ROM copyright notice

47h Initialize I20 support

48h Check video configuration against CMOS

49h Initialize PCI bus and devices

4Ah Initialize all video adapters in system

4Bh Quiet boot start (optional)

4Ch Shadow video BIOS ROM

4Eh Display BIOS copyright notice

4Fh Initialize multi-boot

50h Display processor type and speed

51h Initialize EISA board

52h Test keyboard

54h Set key click if enabled

55h Enable USB devices

58h 2-2-3-1 Test for unexpected interrupts

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Table 7 POST beep codes

Code Beep Description

59h Initialize POST display service

5Ah Display prompt ”Press F10 to enter SETUP”

5Bh Disable processor cache

5Ch Test RAM between 512 and 640 KB

60h Test extended memory

62h Test extended memory address lines

64h Jump to user patch 1

66h Configure advanced cache registers

67h Initialize multiprocessor APIC

68h Enable external and processor caches

69h Setup System Management Mode (SMM) area

6Ah Display external L2 cache size

6Bh Load custom defaults (optional)

6Ch Display shadow-area message

6Eh Display possible high address for UMB recovery

70h Display error messages

72h Check for configuration errors

76h Check for keyboard errors

7Ch Set up hardware interrupt vectors

7Dh Initialize Intelligent System Monitoring

7Eh Initialize coprocessor if present

80h Disable onboard super I/O ports and IRQs

81h Late POST device initialization

82h Detect and install external RS232 ports

83h Configure non-MCD IDE controllers

84h Detect and install external parallel ports

85h Initialize PC-compatible PnP ISA devices

86h Re-initialize onboard I/O ports.

87h Configure system board configurable devices (optional)

88h Initialize BIOS data area

89h Enable non-maskable interrupts

8Ah Initialize extended BIOS data area

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Table 7 POST beep codes

Code Beep Description

8Bh Test and initialize PS/2 mouse

8Ch Initialize floppy controller

8Fh Determine number of ATA drives (optional)

90h Initialize hard disk controllers

91h Initialize local bus hard disk controllers

92h Jump to user patch 2

93h Build MP table for multi-processor boards

95h Install CD-ROM for boot

96h Clear huge ES segment register

97h Fix up MP table

98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure

99h Check for SMART drive (optional)

9Ah Shadow option ROMs

9Ch Set up power management

9Dh Initialize security engine (optional)

9Eh Enable hardware interrupts

9Fh Determine number of SATA and/or SAS drives

A0h Set time of day

A2h Check key lock

A4h Initialize typematic rate

A8h Erase F10 prompt

AAh Scan for F10 key stroke

ACh Enter Setup

AEh Clear boot flag

B0h Check for errors

B1h Inform ROM pilot about the end of POST.

B2h POST done, prepare to boot operating system

B4h 1 One short beep before boot

B5h Terminate quiet boot (optional)

B6h Check password (optional)

B7h Initialize ACPI BIOS

B9h Prepare boot

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Table 7 POST beep codes

Code Beep Description

BAh Initialize SMBIOS

BBh Initialize PnP option ROMs

BCh Clear parity checkers

BDh Display Multi-boot menu

BEh Clear screen (optional)

BFh Check virus and backup reminders

C0h Try to boot with INT 19

C1h Initialize POST Error Manager (PEM)

C2h Initialize error logging

C3h Initialize error display function

C4h Initialize system error handler

C5h PnP and dual CMOS (optional)

C6h Initialize note dock (optional)

C7h Initialize note dock late

C8h Force check (optional)

C9h Extended checksum (optional)

CAh Redirect Int 15h to enable remote keyboard

CBh Redirect Int 13h to memory technologies devices such as ROM, RAM,

PCMCIA, and serial disk

CCh Redirect Int 10h to enable remote serial video

CDh Re-map I/O and memory for PCMCIA

CEh Initialize digitizer and display message

D2h Unknown interrupt

The following are for boot block in flash ROM.

E0h Initialize the chipset

E1h Initialize the bridge

E2h Initialize the processor

E3h Initialize system timer

E4h Initialize system I/O

E5h Check force recovery boot

E6h Checksum BIOS ROM

E7h Go to BIOS

E8h Set huge segment

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Table 7 POST beep codes

Code Beep Description

E9h Initialize multiprocessor

EAh Initialize OEM special code

EBh Initialize PIC and DMA

ECh Initialize memory type

EDh Initialize memory size

EEh Shadow boot block

EFh System memory test

F0h Initialize interrupt vectors

F1h Initialize runtime clock

F2h Initialize video

F3h Initialize System Management Manager

F4h Output one beep

F5h Clear huge segment

F6h Boot to mini DOS

F7h Boot to full DOS

Troubleshooting resources

NOTE: For common troubleshooting procedures, the term "server" is used to mean servers and server blades.

The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a comprehensive course of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance.

To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide:

• The server-specific Documentation CD

• The Business Support Center on the HP website (http://www.hp.com/support). Navigate to the

server technical support page. Under self-help resources, select ProLiant Troubleshooting Guide.

• The Technical Documentation website (http://www.docs.hp.com). Select Enterprise Servers,

Workstations and Systems Hardware, and then the appropriate server.

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Connectors, switches, and LEDs

Connectors and components

Front panel

Figure 59 Front panel

Item Icon Component

1 Hard disk drive (HDD) bays

2 Optical media device bay

Front unit identification (UID) button with LED indicator (blue) Press to illuminate the UID LED indicators on the front and rear panels. This is to mark

a particular unit within a server group for purpose of identification during servicing or maintenance procedures.

System health LED indicator (amber)

Activity/link status LED indicators for NIC 1 and NIC 2 (green)

HDD activity LED indicator (green)

Power status LED indicator (bicolor: green/amber)

• Powers up the server.

• Places the server in standby mode.

• Powers down the server.

8 Thumbscrews for the front bezel

10 Serial label pull tab

Front USB ports

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Rear panel

Figure 60 Rear panel

Item Icon Component

Ventilation holes

Thumbscrew for the top cover

Thumbscrews for the PCI riser board assembly

Low-profile PCI Express x8/PCI-X riser board slot cover

Standard height/full-length PCI Express x16/PCI-X riser board slot cover

Power supply cable socket

GbE LAN ports for NIC 1 and NIC 2 (RJ-45)

Rear UID button with LED indicator (blue)

Rear USB ports (black)

Video port (blue)

Serial port (teal)

PS/2 keyboard port (purple)

PS/2 mouse port (green)

10/100 Mbps LAN port for IPMI management (RJ-45)

Note: The three LAN ports each have its own LED indicators for activity/link status and network speed.

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System board

Figure 61 System board components

Item Component code Component

1 RJ3 10/100 Mbps LAN port for IPMI management

2 SKT6 PS/2 mouse port

3 SKT3 PS/2 keyboard port

4 CN7 Serial port

5 CN10 Video port

6 SKT2 and SKT1 USB ports

7 SW1 UID button with LED indicator (blue)

8 RJ1 and RJ2 GbE LAN ports for NIC 1 and NIC 2

9 U30 and U20 Broadcom BCM5721 NetXtreme Gigabit Ethernet controllers

10 DIMM1 to DIMM4 Branch 0 DIMM slots

11 DIMM5 to DIMM8 Branch 1 DIMM slots

12 U23 Intel MCH (memory controller hub) chipset (north bridge)

13 CN5 PCI Express x8 slot

14 CPU2 Intel LGA771 processor 2 socket

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Item Component code Component

15 CPU1 Intel LGA771 processor 1 socket

16 — Processor 2 socket air baffle

17 — Airflow regulator for the front system fans 1 - 4

18 USBCN1 9-pin connector for the front USB ports

19 CN9 and CN8 4-pin system fan connectors (for system fans 5 and 6)

20 PWRCN1 8-pin ATX processor power connector

21 SW4 NMI button

22 PWRCN3 24-pin ATX system board power connector

23 SW2 System configuration switch

24 — PCI retainer bracket

25 FPCN1 19-pin front panel board connector

26 PWRCN2 4-pin I2C connector for PSU

27 U32 PCI Express x16 slot

28 IDE1 IDE data cable connector

29 U38 Intel ICH (I/O controller hub) chipset (south bridge)

30 U80 15-pin LPC debug connector

31 BUZ1 Internal buzzer

32 SATA1 and SATA2 7-pin 150-/300-MBps SATA connectors

33 U64 BIOS flash EEPROM (Electrically Erasable Programmable Read-Only

Memory)

34 BT1 3 V internal lithium system battery

35 CN6 and CN4 64-bit/133 MHz 3.3 V PCI-X slots

36 SKT5 BMC flash EEPROM

37 U57 ServerEngines Pilot BMC (Baseboard Management Controller)

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Front panel board

The front panel board is linked to the system board through the front panel board connector (FPCN1).

Figure 62 Front panel board

Item Component

Component

code

1 SW2 Front UID button

2 LED6 Front UID LED indicator

3 LED5 System health LED

indicator

4 LED4 Activity/link LED indicator

for NIC 1

5 LED3 Activity/link LED indicator

for NIC 2

6 LED2 HDD activity LED indicator

7 SW1 Power button

8 LED1 Power LED indicator

9 CN1 Front panel board power

connector

10 CN2 Front panel board system

board connector

11 CN3 to CN6 4-pin system fan

connectors

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Front panel board cable connections

Figure 63 Front panel board cable connections

Item Connector Cable

1 CN2 Front panel board system

board connector Connects to FPCN1 on the

system board

2 CN1 Front panel board power

connector Connects to the PSU.

3 CN3 to CN6 4-pin system fan

connectors Connects to the system

fans 1 to 4.

To route the front panel board cables:

CAUTION: Route the front panel board cables neatly. If necessary, secure them using the preinstalled cable clips located on the chassis base. The cables should be routed in a position where they will not be pinched or crimped by the top cover, nor should they hamper proper airflow inside the chassis.

NOTE: NOTE: For ease of reading, front panel board will be simply referred to as “FPB” in the following procedures.

1. Perform the pre-installation procedure described on page 29.

2. Remove the PCI riser board assembly.

3. Connect the FPB system board cable to the FPCN1 connector on the system board.

4. Route the FPB power and system board cables through the cable management opening of the

chassis’ partition wall.

5. Disconnect the drive and power cables of the available hard drives.

6. Route the FPB power and system board cables underneath the hard drive cables you

disconnected in the previous step.

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7. Arrange the drive and power cables of the available hard drives over the routed FPB cables,

and then reconnect them to their corresponding connectors on the rear of the drives.

8. Connect the FPB cables to their FPB connectors.

a. Connect the FPB power cable to the CN1 connector. b. Connect the FPB system board cable to the CN2 connector. c. Connect the FPB fan cables to their corresponding connectors, and then secure it through

their fasteners on the base of the chassis. Go to page 68 for an illustration of the system fan cable connections.

9. Perform the post-installation procedure described on page 29.

System switches

Rear UID button with LED indicator (SW1)

This button is accessible through the rear panel. Press it to illuminate the UID LED indicators on the front and rear panels. This is to mark a particular unit within a server group for purpose of identification during servicing or maintenance procedures. This function is mirrored by the UID button located on the front panel.

Figure 64 Rear UID button with LED indicator

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System configuration switch (SW2)

Figure 65 System configuration switch

Switch Status Function

SW2-1 On

Off

SW2-2 On

Off

SW2-3 — Reserved

SW2-4 — Reserved

NOTE: The status indicated in bold text is the default setting.

Boot block enabled Normal boot

Clear CMOS settings and restore system defaults

Normal CMOS settings

NMI button (SW4)

If the system crashes or stops operating properly, you can use the NMI button (SW4) to mechanically force the server to issue a non-maskable interrupt. This will perform a memory dump—writing the contents of the server's CPU registers and RAM to a network server or to diskettes. This memory dump can later be analyzed to determine the cause of the problem. By default, the NMI switch is always enabled.

Figure 66 NMI button

NOTE: Use of the NMI button is not supported in all NOS. As of the present, NMI implementation is not available for systems running on Solaris and Linux operating systems.

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Hot-plug HDD peripherals

Hot-plug backplane board

If you are switching from a non-hot-plug SATA hard drive system to a hot-plug SATA/SAS one, you will need to install the hot-plug backplane board (HPBB). This backplane board supports both SATA and SAS functions. Go to page 40 for instructions on how to install this board.

Figure 67 Hot-plug backplane board connectors

Component side Solder side

Item Connector

Connector

code

1 CN3 3-pin I2C connector

2 CN5 5-pin ISP connector

3 CN6 9-pin HDD LED cable

connector

4 SAS2/SATA2 HDD 2 data cable connector

5 SAS1/SATA1 HDD 1 data cable connector

6 CN7 15-pin HDD power cable

connector

7 CN2 HPBB HDD 1 connector

8 CN1 HPBB HDD 2 connector

Connectors, switches, and LEDs 89

Page 90

Hot-plug cable

If you are switching from a non-hot-plug SATA hard drive system to a hot-plug SATA/SAS one, you will need to install the hot-plug cable. This cable supports both SATA and SAS functions. Go to page 41 for instructions on how to install this cable.

Figure 68 Hot-plug cable connectors

Item Connector Connects to

1 Hot-plug cable

board connector

2 HDD 1 data

cable connector

3 HDD 2 data

cable connector

4 HDD LED cable

connector

Hot-plug SATA/SAS controller board

SAS1/SATA1 on the backplane board

SAS2/SATA2 on the backplane board

CN6 on the backplane board

Status LED indicators

The status LED indicators aid in problem diagnosis by indicating the status of system components and operations of the server.

Connectors, switches, and LEDs 90

Page 91

Front panel LED indicators

Figure 69 Front panel LED indicators

Item Indicator Status Description

1 UID LED indicator

(recessed underneath the UID button)

indicator

Blue A UID button has been pressed.

Off System health is normal. 2 System health LED

Amber A pre-failure system threshold has been breached.

This may be any of the following:

• At least one fan failure (system fan or

processor fan)

• At least one of the temperature sensors

reached critical level (system or processor thermal sensors)

• At least one memory module failure

• A power supply unit error has occurred.

3 Activity/link status

LED indicators for NIC 1 and NIC 2

Solid green An active network link exists.

Flashing green An ongoing network data activity exists.

Off The server is off-line.

indicator

5 Power status LED

indicator (recessed underneath the power button)

Flashing green Ongoing drive activity 4 HDD activity LED

Off No drive activity

Green The server has AC power and is powered on.

Amber The server has AC power and is in standby mode.

Off The server is powered off (AC power

disconnected).

Connectors, switches, and LEDs 91

Page 92

Hot-plug HDD LED indicators

Figure 70 Hot-plug HDD LED indicators

Item Indicator Status Description

1 Drive activity

LED indicator

Forced off (override drive activity output)

• The drive is not a member of any RAID volumes; or the drive is

configured but is in a replacement or failed state for at least one volume that it is a member of; or the drive is a spare drive that is inactive or has been activated but has not been rebuilt.

• The drive is not rebuilding.

• The drive is not a member of a volume undergoing capacity

expansion or RAID migration.

Solid green

• The drive is a member of a RAID volume.

• The drive is not an inactive spare drive.

• The drive is not in a replacement or failed state for any volumes

that it is a member of.

• The drive is not currently performing any I/O activity.

Flashing green during a drive activity (if command is outstanding continually the indicator is forced to flash at 4 Hz 50% duty cycle instead of solid off)

• The drive is currently performing an I/O activity.

• The drive is a member of a RAID volume.

• The drive is not in a replacement or failed state for any volumes

that it is a member of (drive is online).

• The drive is not rebuilding.

• The drive is not a member of a volume undergoing capacity

expansion or RAID migration.

Flashing green @ 1 Hz 50% duty cycle (override drive activity output)

• The drive is rebuilding.

• The drive is a member of a volume undergoing capacity

expansion or RAID migration.

Connectors, switches, and LEDs 92

Page 93

Item Indicator Status Description

2 Drive fault

identification LED indicator

Off

• The drive is not in a failed state.

• The drive is not selected (unit identification).

Solid blue

• The drive is not in a failed state.

• The drive is selected (unit identification)

Solid amber

• The drive is in a failed state.

• The drive is not selected.

Flashing amber @ 1 Hz 50% duty cycle

• The drive is in a predictive failure state.

• The drive is not in a failed state.

• The drive is not selected.

Flashing amber/blue @ 1 Hz 50% duty cycle

• The drive is in a failed or predictive failure state.

• The drive is selected.

Connectors, switches, and LEDs 93

Page 94

Rear panel LED indicators

Figure 71 Rear panel LED indicators

Item Indicator Status Description

1 NIC activity/link status LED

indicators

2 NIC network speed LED indicators

3 UID LED indicator (recessed

underneath the UID button)

10/100 Mbps LAN port

5 Activity status LED indicator for

the10/100 Mbps LAN port

Solid green An active network link exists.

Flashing green An ongoing network data activity exists.

Off The server is off-line.

Steady amber The LAN connection is using a GbE link.

Steady green The LAN connection is using a 100 Mbps

link.

Off The LAN connection is using a 10 Mbps

link.

Blue A UID button has been pressed.

Green A network link exists. 4 Link status LED indicator for the

Off No network link exists.

Flashing green Network activity exists.

Off No network activity exists.

Connectors, switches, and LEDs 94

Page 95

System specifications

Technical specifications

System unit

Table 8 System unit specifications

Item Description

Processor socket Intel LGA771 processor socket (two)

Processor support Dual-Core and Quad-Core Intel Xeon processors

Core logic chipsets

Super I/O chipset Integrated in the ServerEngines Pilot BMC

Hardware monitoring chipset

Baseboard management controller

Gigabit Ethernet controller

Onboard 10/100 Mbps LAN controller

• Intel MCH – north bridge, core logic controller

• Intel ICH – south bridge

Analog Devices ADM7462

ServerEngines Pilot

Broadcom BCM5721 NetXtreme Gigabit Ethernet Controller (two)

Broadcom BCM5241 10/100BASE-TX Single-Channel Transceiver

Memory controller Integrated in the Intel MCH

Storage controller

• Non-hot-plug SATA – Integrated in the Intel ICH

• Hot-plug SATA/SAS – Standard height/full-length PCI-X hot-plug SATA/SAS

controller board

VGA controller Integrated in the ServerEngines Pilot controller

I/O subsystem Four system board level PCI expansion slots:

• CN4 – Supports a low-profile 64-bit/133 MHz 3.3 V PCI-X riser board

• CN5 – Supports a low-profile PCI Express x8 riser board

• CN6 – Supports a standard height/full-length 64-bit/133 MHz 3.3 V PCI-X riser

board

• U32 – Supports a standard height/full-length PCI Express x16 riser board

Two PCI Express riser boards attached to the PCI riser board assembly supports installation of two expansion boards at a time:

• Standard height/full-length PCI Express x16 riser board

• Low-profile PCI Express x8 riser board

Users have the option to replace this riser board with a PCI-X model using the PCI-X riser board option kit.

System specifications 95

Page 96

Table 8 System unit specifications

Item Description

Memory Eight DDR2-667 DIMM slots, four DIMMs per processor for a maximum system

memory capacity of 16 GB (2 GB per DIMM)

Media storage

I/O ports PS/2 keyboard port, PS/2 mouse port, USB ports (two each on the front and rear

Power supply unit Delta 1U 650-watts PSU

System management function

Thermal solution

Memory

Table 9 Memory module specifications

Item Description

• Two 1-inch HDD bays supporting both non-hot-plug and hot-plug SATA drives, as

well as hot-plug SAS drives

• Optical media device bay for slim-type CD-ROM or DVD-ROM drive

panels), video port, serial port, and LAN ports (three, rear panel)

IPMI 2.0 compliant with dedicated 10/100 Mbps LAN port for online system health monitoring

• Five system fans for the memory modules and processors

• One system fan for the PCI slots and system chipsets

• Two PSU fans

• Processor and memory module heat sinks

• Air flow regulator, air duct, and processor air baffle

Number of DIMM slots

Maximum memory capacity

DIMM specifications

Size 512 MB, 1 GB, 2 GB, and 4 GB

Speed 667 MHz

Type Fully buffered registered ECC DDR2

Eight DDR2-667 DIMM slots (four DIMMs per processor)

16 GB (2 GB per DIMM)

667 DRAM

System specifications 96

Page 97

Processor

Table 10 Quad-Core Intel Xeon processor specifications

Processor Number

Specification

CPU speed 1.6 GHz 1.86 GHz 1.86 GHz 2.0 GHz 2.0 GHz 2.33 GHz 2.66 GHz 3.0 GHz

Bus speed 1066

Bus/core ratio 6

L2 cache size 8 MB

L2 cache speed 1.6 GHz

Manufacturing technology

Core stepping B3

CPUID string 06F7h

Thermal design power

E5310 L5320 LV E5320 E5335 L5335 E5345 X5355 X5365

MHz

1066 MHz 1066

MHz

—

1.86 GHz

1333 MHz 1333 MHz 1333 MHz 1333 MHz 1333

MHz

—

6 7 8

2.0 GHz 2.33 GHz 2.66 GHz

—

65 nm

—

06F7h

80W 50W 80W 80W 50W 80W 120W

—

G0 06FBh

B3 B3

06F7h 06F7h

—

Thermal

65°C

specification

Core voltage 1.5V

Socket type LGA771

Technologies

• Enhanced Halt State (C1E)

• Enhanced Intel Speedstep Technology

• Intel Thermal Monitor 2

• Intel Virtualization Technology (Intel VT)

• Execute Disable Bit

• Intel Extended Memory 64 Technology (Intel EM64T)

• Intel Advanced Smart Cache (shared cache). Features 4 MB Smart Cache per core pair.

—

65°C

1.5V

—

60°C 65°C 65°C

1.187V-

1.325V

1.162V-

1.200V

1.162V-

1.200V

—

System specifications 97

Page 98

Table 11 Dual-Core Intel Xeon processor specifications

Processor number

Specification

CPU speed

Bus speed

Bus/core ratio

L2 cache size

L2 cache speed

Manufacturing technology

Core stepping

CPUID string

Thermal design power

5080 5060 5050 5160 5150 5140 5148 LV 5130 5110

3.73 GHz 3.2 GHz 3.0 GHz 3.0 GHz 2.66 GHz 2.33 GHz 2.33 GHz 2.0 GHz 1.6 GHz

1066 MHz 1066 MHz 667 MHz 1333 MHz 1333 MHz 1333 MHz 1333 MHz 1333 MHz 1066 MHz

14 12 18 9 8 6.5 — 6 6

4 MB

3.73 GHz 3.2 GHz 3.0 GHz 3.0 GHz 2.66 GHz 2.33 GHz 2.33 GHz 2.0 GHz 1.66 GHz

65 nm

C1 C1 C1 B2 B2 B2 — B2 B2

0F64h 0F64h 0F64h 06F6h 06F6h 06F6h — 06F6h 06F6h

130W 130W 95W 80W 65W 65W 40W 65W 65W

Thermal specification

Core voltage

Socket type

Technologies

78°C 78°C 68°C 56.5°C 65°C 65°C — 65°C 65°C

1.25V-1.4V 1.25V-1.4V 1.25V-1.4V — — — — — —

LGA771

• Enhanced Intel Speedstep Technology

• Execute Disable Bit

• Hyper-Threading Technology (Intel HT)– only for 5080, 5060, and 5050

• Intel EM64T

• Intel VT

• C1E – only for 5160, 5150, 5140, 5130, and 5110

• Intel Thermal Monitor 2 – only for 5160, 5150, 5140, 5130, and 5110

System specifications 98

Page 99

IDE CD-ROM drive

Table 12 IDE CD-ROM drive specifications

Item Description

Dimensions

Height Width Depth

Weight < .34 kg (< .75 lb)

Applicable disk formats CD-DA, CD-ROM (mode 1 and 2); CD-XA (mode 2, Form 1 and 2), CD-1

Disk diameter 120 mm, 80 mm (4.7 in, 3.15 in)

Disk thickness 1.2 mm (.047 in)

Capacity 550 MB (mode 1, 120 mm); 640 MB (mode 2, 120 mm)

Block size

Mode 0 Mode 1 and 2

12.7 mm (0.5 in) 128 mm (5.04 in)

137.2 mm (5.4 in)

Ready; CD-Extra; Video CD, Photo CD (single and multiple session)

2352 and 2638 bytes 2048, 2336, 2340, and 2352 bytes

Data transfer rates

Sustained

Burst

Access times (typical)

Full stroke Random

Track pitch 1.6 µm

Cache/buffer 128 KB Startup time <10s

Stop time

Single session Multi-session

Laser parameters

Type Wave length Output power

Operating conditions

Temperature Humidity

1x – 150 KB/s 24x (outer side) – 3.6 MB/s

16.6 MB/s

300 ms 140 ms

<4s <30s

Semiconductor laser 795 nm <0.25 mW

5° to 55°C (41° to 131°F) 10% to 90% RH

System specifications 99

Page 100

Hard drives

Non-hot-plug SATA hard drive

Table 13 Non-hot-plug SATA hard drive specifications

Item 80 GB 160 GB 250 GB 500 GB

Model

Capacity

Physical dimensions

Height Width Depth

Seek time (typical reads, including settling)

Single track Average Full-stroke Rotational speed

HP Serial-ATA (SATA) Hard Drive

80,026 MB 160,041 MB 250,059 MB 500,107 MB

26.1 mm (1.028 in)

101.6 mm (4.0 in)

147.0 mm (5.787 in)

0.9 ms

9.0 ms

17.0 ms 7,200 rpm

26.1 mm (1.028 in)

101.6 mm (4.0 in)

147.0 mm (5.787 in)

0.9 ms

9.0 ms

17.8 ms 7,200 rpm

26.1 mm (1.028 in)

101.6 mm (4.0 in)

147.0 mm (5.787 in)

1.0 ms 11 ms

22.0 ms 7,200 rpm

26.1 mm (1.028 in)

101.6 mm (4.0 in)

147.0 mm (5.787 in

1.3 ms

11.0 ms

22.0 ms 7,200 rpm

Maximum transfer rate

Physical configuration

Bytes per sector Logical blocks

Operating temperature

1.5 GB/s

512 156,301,488

5° to 55°C (41° to 131°F)

512 312,581,808

512 488,397,168

512 976,773,168

System specifications 100

Hp PROLIANT DL140 G3 Maintenance and Service Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Customer self repair

Parts only warranty service

Illustrated parts catalog

Mechanical components

System components

HP contact information

Before you contact HP

Removal and replacement procedures

Required tools

Hardware configuration warnings

Server warnings and cautions

Symbols on equipment

Rack warnings

Electrostatic discharge information

Pre-installation procedure

Post-installation procedure

Powering down the server

Cable management

Opening the server

Drive bay configuration

System drive cable connections

Optical media drive cables

Hard drive cables

Hot-plug SATA/SAS hard drive cables

Optical media drive

Hard drives

Hard drive support

Guidelines for installing hard drives

Removing a hard drive

Configuring a non-hot-plug SATA hard drive

Configuring a hot-plug SATA/SAS hard drive

System board configuration

Processor

Processor installation guidelines

Processor air baffle

Replacing a processor

Memory

Memory installation guidelines

Expansion board

System board PCI expansion slots

PCI riser board expansion slots

PCI riser board assembly

Installing a PCI expansion board

System battery

System battery replacement warnings

System fans

System fan connections

Power supply unit

PSU replacement warnings

Diagnostic tools

Diagnostic tools overview

PhoenixBIOS software

PhoenixBIOS Setup Utility

Running the Setup Utility

Navigating through the Setup Utility

Setup Utility menus

Administrator password

Boot-time diagnostic screen

Recording custom Setup values

Loading system defaults

Clearing CMOS

Power-On Self-Test (POST)

POST errors messages

POST beep codes

Troubleshooting resources

Connectors, switches, and LEDs

Connectors and components

Front panel

Rear panel

System board

Front panel board

Front panel board cable connections

System switches

Rear UID button with LED indicator (SW1)

System configuration switch (SW2)