HP PRO L7400 User Manual

HP Officejet Pro L7400 All-in-One series

User Guide

Podręcznik użytkownika

HP Officejet Pro L7400 All-inOne series

User Guide

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Windows and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the device.

2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3. Observe all warnings and instructions marked on the product.

4. Unplug this product from wall outlets before cleaning.

5. Do not install or use this product near water, or when you are wet.

6. Install the product securely on a stable surface.

7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

8. If the product does not operate normally, see

troubleshoot.

Maintain and

9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Accessibility

The device provides a number of features that make it accessible for people with disabilities.

Visual

The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the control panel have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at

accessibility.

For accessibility information for the Mac OS, visit the Apple Web site at

www.apple.com/accessibility.

www.hp.com/

1 Get started

Find other resources for the product .........................................................................................6

Understand the device parts .....................................................................................................7

Front view ...........................................................................................................................8

Printing supplies area .........................................................................................................8

Back view ...........................................................................................................................9

Control panel buttons and lights .........................................................................................9

Connection information .....................................................................................................10

2 Install the accessories

Install the duplexer .................................................................................................................11

Install Tray 2 ...........................................................................................................................11

Turn on accessories in the print driver ....................................................................................12

To turn on accessories on Windows computers ...............................................................13

To turn on accessories on Macintosh computers .............................................................. 13

3 Use the device

Use control panel menus ........................................................................................................14

Control-panel message types .................................................................................................14

Status messages ..............................................................................................................14

Warning messages ...........................................................................................................15

Error messages ................................................................................................................15

Critical error messages .....................................................................................................15

Change device settings ..........................................................................................................15

Use the HP Solution Center (Windows) ..................................................................................16

Use the HP photo and imaging software ................................................................................16

Load originals .........................................................................................................................17

Load an original on the scanner glass ..............................................................................17

Select print media ...................................................................................................................18

Tips for selecting and using print media ...........................................................................18

Understand specifications for supported media ................................................................19

Understand supported sizes .......................................................................................19

Understand supported media types and weights ........................................................22

Set minimum margins .......................................................................................................23

Load media .............................................................................................................................23

Configure trays .......................................................................................................................26

Print on special and custom-sized media ...............................................................................27

Print borderless ......................................................................................................................28

4 Print

Change print settings ..............................................................................................................30

Change settings from an application for current jobs (Windows) ......................................30

Change default settings for all future jobs (Windows) .......................................................30

Change settings (Mac OS) ...............................................................................................30

Print on both sides (duplexing) ...............................................................................................31

Guidelines for printing on both sides of a page .................................................................31

Perform duplexing .............................................................................................................31

Cancel a print job ....................................................................................................................33

5 Copy

Make copies from the control panel ........................................................................................34

Change the copy settings .......................................................................................................34

Set the number of copies ........................................................................................................35

Set the copy paper size ..........................................................................................................35

Set the copy paper type ..........................................................................................................35

Change copy speed or quality ................................................................................................36

Resize an original to fit onto letter or A4 paper .......................................................................37

Copy a legal-size document onto letter paper ........................................................................37

Adjust the lightness and darkness of your copy ......................................................................38

Enhance blurred areas of your copy .......................................................................................38

Enhance light areas of your copy ...........................................................................................39

Cancel a copy job ...................................................................................................................39

6 Scan

Scan an original ......................................................................................................................40

Scan an original to a program on a computer (direct connection) ..................................... 40

Scan from a TWAIN-compliant or a WIA-compliant program ..................................................41

Scan from a TWAIN-compliant program ...........................................................................41

Scan from a WIA-compliant program ................................................................................41

Edit a scanned original ...........................................................................................................41

Edit a scanned photo or graphic .......................................................................................42

Edit a scanned document using optical character recognition (OCR) software ................42

Change scan settings .............................................................................................................42

Cancel a scan job ...................................................................................................................42

7 Configure and manage

Manage the device .................................................................................................................43

Monitor the device ............................................................................................................44

Administer the device .......................................................................................................44

Use device management tools ...............................................................................................44

Toolbox (Windows) ...........................................................................................................45

Open the Toolbox .......................................................................................................45

Toolbox tabs ...............................................................................................................45

HP Printer Utility (Mac OS) ...............................................................................................46

Open the HP Printer Utility ..........................................................................................46

HP Printer Utility panels ..............................................................................................46

HP Instant Support ...........................................................................................................47

Security and privacy ...................................................................................................47

To gain access to HP Instant Support ........................................................................47

myPrintMileage .................................................................................................................48

Understand the self-test diagnostic page ................................................................................48

Contents

Configure the device (Windows) .............................................................................................50

Direct connection ..............................................................................................................50

Install the software before connecting the device (recommended) .............................50

Connect the device before installing the software .......................................................51

Share the device on a locally shared network ............................................................. 51

Configure the device (Mac OS) ..............................................................................................52

Install the software for a direct connection ........................................................................52

Share the device on a locally shared network ..................................................................52

Uninstall and reinstall the software .........................................................................................53

8 Maintain and troubleshoot

Supported ink cartridges .........................................................................................................56

Replace the ink cartridges ......................................................................................................56

Maintain the printheads ..........................................................................................................57

Check printhead health .....................................................................................................58

Print the print quality diagnostic page ...............................................................................58

Align the printheads ..........................................................................................................59

Calibrate the linefeed ........................................................................................................60

Clean the printheads .........................................................................................................60

Clean the printhead contacts manually .............................................................................60

Replace the printheads .....................................................................................................63

Store printing supplies ............................................................................................................64

Store ink cartridges ...........................................................................................................65

Store printheads ...............................................................................................................65

Clean the device .....................................................................................................................65

Clean the scanner glass ...................................................................................................65

Clean the exterior .............................................................................................................66

Troubleshooting tips and resources ........................................................................................66

Solve printing problems ..........................................................................................................66

The device shuts down unexpectedly ...............................................................................67

Error message appears on control-panel display .............................................................. 67

The device is not responding (nothing prints) ...................................................................67

Device does not accept printhead ..................................................................................... 68

Device takes a long time to print .......................................................................................68

Blank or partial page printed .............................................................................................68

Something on the page is missing or incorrect .................................................................69

Placement of the text or graphics is wrong .......................................................................69

The device prints half a page, then ejects the paper ........................................................70

Poor print quality and unexpected printouts ............................................................................70

Poor quality printouts ........................................................................................................71

Meaningless characters print ............................................................................................71

Ink is smearing .................................................................................................................72

Ink is not filling the text or graphics completely .................................................................72

Output is faded or dull colored ..........................................................................................72

Colors are printing as black and white ..............................................................................72

Wrong colors are printing ..................................................................................................73

Printout shows bleeding colors .........................................................................................73

Colors do not line up properly ...........................................................................................73

Lines or dots are missing from text or graphics ................................................................73

Solve paper-feed problems .....................................................................................................73

Optional Tray 2 cannot be inserted ...................................................................................74

Another paper-feed problem is occurring ..........................................................................74

Solve copy problems ..............................................................................................................75

No copy came out .............................................................................................................75

Copies are blank ...............................................................................................................76

Documents are missing or faded ......................................................................................76

Size is reduced .................................................................................................................76

Copy quality is poor ..........................................................................................................76

Copy defects are apparent ...............................................................................................77

The device prints half a page, then ejects the paper ........................................................77

Solve scan problems ..............................................................................................................77

Scanner did nothing ..........................................................................................................78

Scan takes too long ..........................................................................................................78

Part of the document did not scan or text is missing .........................................................78

Text cannot be edited .......................................................................................................79

Error messages appear ....................................................................................................79

Scanned image quality is poor ..........................................................................................79

Scan defects are apparent ................................................................................................80

Troubleshoot installation issues ..............................................................................................81

Hardware installation suggestions ....................................................................................81

Software installation suggestions ...................................................................................... 82

Clear jams ..............................................................................................................................83

Clear a jam in the device ..................................................................................................83

Tips for avoiding jams .......................................................................................................85

A HP supplies and accessories

Order printing supplies online .................................................................................................86

Accessories ............................................................................................................................86

Supplies ..................................................................................................................................86

Ink cartridges ....................................................................................................................86

Printheads ........................................................................................................................87

HP media ..........................................................................................................................87

B Support and warranty

Hewlett-Packard limited warranty statement ...........................................................................89

Obtain electronic support ........................................................................................................90

Obtain HP telephone support .................................................................................................90

Before you call ..................................................................................................................90

Support process ................................................................................................................91

HP support by phone ........................................................................................................91

Phone support period .................................................................................................91

Telephone support numbers .......................................................................................91

Placing a call ............................................................................................................... 93

After the phone support period ...................................................................................93

Additional warranty options ...............................................................................................93

HP Quick Exchange Service (Japan) ................................................................................94

Call HP Korea customer support ......................................................................................94

Contents

Prepare the device for shipment .............................................................................................95

Remove the ink cartridges and printheads before shipment .............................................95

Remove the control-panel faceplate .................................................................................96

Pack the device ......................................................................................................................97

C Device specifications

Physical specifications ............................................................................................................99

Product features and capacities .............................................................................................99

Processor and memory specifications ....................................................................................99

System requirements ............................................................................................................100

Print specifications ................................................................................................................101

Copy specifications ...............................................................................................................101

Scan specifications ...............................................................................................................101

Environmental specifications ................................................................................................101

Electrical specifications .........................................................................................................102

Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) ...............102

D Regulatory information

FCC statement .....................................................................................................................104

Notice to users in Korea .......................................................................................................104

VCCI (Class B) compliance statement for users in Japan ....................................................105

Notice to users in Japan about the power cord .....................................................................105

RoHS notices (China only) ...................................................................................................105

LED indicator statement .......................................................................................................105

Regulatory model number ....................................................................................................105

Declaration of conformity ......................................................................................................106

Environmental product stewardship program .......................................................................107

Paper use .......................................................................................................................107

Plastics ...........................................................................................................................107

Material safety data sheets .............................................................................................107

Product restricted material ..............................................................................................107

Recycling program ..........................................................................................................107

HP inkjet supplies recycling program ..............................................................................107

Disposal of waste equipment by users in private households in the European Union ....108

Energy consumption .......................................................................................................108

Index...........................................................................................................................................109

1 Get started

This guide provides details about how to use the device and to resolve problems.

•

Find other resources for the product Understand the device parts

•

Find other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:

Resource Description Location

Setup poster

Readme file and release notes

Toolbox (Microsoft Windows®)

HP Printer Utility (Mac OS) Contains tools to configure

HP Instant Support Helps you quickly identify,

Control panel Provides status, error, and

Logs and reports Provides information about

Self-Test diagnostic page

Provides illustrated setup information.

Provide late-breaking information and troubleshooting tips.

Provides information about printhead health and access to maintenance services.

For more information, see

Toolbox (Windows).

print settings, calibrate the device, clean the printheads, print the configuration page, order supplies online, and find support information from the Web site.

For more information, see

Printer Utility (Mac OS).

diagnose, and resolve printing problems.

For more information, see

Instant Support.

warning information about operations.

events that have occurred.

Device information:

•

Product name

•

Model number

•

A printed version of the document is provided with the device.

Included on the Starter CD.

The Toolbox is typically installed with the device software as an available installation option.

The HP Printer Utility is typically installed with the device software.

Available through any standard Web browser or through the Toolbox (Windows).

For more information, see

Control panel buttons and lights.

For more information, see

Monitor the device.

For more information, see

Understand the self-test diagnostic page.

6 Get started

(continued)

Resource Description Location

Serial number

•

Firmware version

•

number

Number of pages printed

•

from the trays and accessories

Ink levels

•

Printhead health status

•

Print quality diagnostic page Diagnoses issues that affect

HP Web sites Provide the latest printer

HP telephone support Lists information to contact

HP photo and imaging software help

print quality and helps you decide whether to run any maintenance tools to improve the print quality of your printouts.

software, and product and support information.

HP. During the warranty period, this support is often free of charge.

Provides information about using the software.

For more information, see

Print the print quality diagnostic page.

www.hp.com/support

www.hp.com

For more information, see

Obtain HP telephone support.

For more information, see

Use the HP photo and imaging software.

Understand the device parts

• Front view Printing supplies area

• Back view

• Control panel buttons and lights

• Connection information

•

Understand the device parts 7

Chapter 1

Front view

1 Scanner lid

2 Scanner glass

3 Control panel

4 Display

5 Length/width guides

6 Input tray

7 Output tray extension

8 Output tray

Printing supplies area

1 Ink cartridge door

2 Ink cartridges

3 Print-carriage access door

8 Get started

(continued)

4 Printheads

5 Printhead latch

Back view

1 Power input

2 Rear universal serial bus (USB) port

3 Rear access panel

Control panel buttons and lights

The following diagram and related table provide a quick reference to the control panel features.

Label Name and Description

2 Display: View menus and messages.

6 Lighter/Darker: Allows you to change the darkness of a copy.

Keypad: Enters values.

Reduce/Enlarge: Changes the size of a copy for printing.

Copy Menu: Presents the Copy menu for selecting options.

Number of Copies: Select the number of copies to be printed.

Understand the device parts 9

Chapter 1 (continued)

Label Name and Description

8 Power: Turns the device on or off. The Power button is lit when the device is on. The light

9 START SCAN: Starts a scan job and sends it to the destination you selected using the Scan

17 Setup: Presents the Setup Menu for generating reports and other maintenance settings, and

Scan To: Presents the Scan To menu for selecting a scan destination.

blinks while performing a job.

When the device is turned off, a minimal amount of power is still supplied. To completely disconnect the power supply, turn the device off, and then unplug the power cord.

To button.

Quality: Selects Best, Normal, or Fast quality for copying.

START COPY Color: Starts a color copy job.

START COPY Black: Starts a black-and-white copy job.

Cancel: Stops a job, exits a menu, or exits settings.

Right arrow: Increases values on the display.

OK: Selects a menu or a setting on the display.

Left arrow: Decreases values on the display.

accessing the Help menu. The topic that you select from the Help menu opens a help window on your computer screen.

Connection information

Description Recommended

USB connection

Printer sharing

number of connected computers for best performance

One computer connected with a USB cable to the rear USB

2.0 high-speed port on the device.

Up to five computers.

The host computer must be turned on at all times, or the other computers cannot print to the device.

Supported software features

All features are supported.

All features resident on the host computer are supported. Only print is supported from the other computers.

Setup instructions

Follow the setup poster guide for detailed instructions.

Follow the instructions in Share the device on a

locally shared network.

10 Get started

Install the accessories

This section contains the following topics:

•

Install the duplexer Install Tray 2

• Turn on accessories in the print driver

•

Install the duplexer

NOTE: This feature is available with some models of the device.

You can print on both sides of a sheet of paper automatically when the optional automatic two-sided printing accessory (duplexer) is installed. For information on using the duplexer, see

To install the duplexer

1. Push the buttons on the rear access panel and remove the panel from the device.

2. Slide the duplexer into the device until the unit locks into place. Do not press the

buttons on either side of the duplexer when installing the unit; use them only for removing the unit from the device.

Print on both sides (duplexing).

Install Tray 2

NOTE: This feature is optional with some models of the device.

Install the accessories

Chapter 2

Tray 2 can hold up to 350 sheets of plain paper. For ordering information, see HP

supplies and accessories.

To install Tray 2

1. Unpack the tray, remove the packing tapes and materials, and move the tray to the

prepared location. The surface must be sturdy and level.

2. Turn off the device, and disconnect the power cord.

3. Set the device on top of the tray.

CAUTION: Be careful to keep your fingers and hands clear of the bottom of

the device.

4. Connect the power cord and turn on the device.

5. Enable Tray 2 in the print driver. For more information, see

the print driver.

Turn on accessories in the print driver

• To turn on accessories on Windows computers To turn on accessories on Macintosh computers

•

12 Install the accessories

Turn on accessories in

To turn on accessories on Windows computers

After you install the device software on Windows computers, Tray 2 must be turned on in the print driver in order for it to work with the device. (The duplexer does not need to be turned on.)

1. Click Start, point to Settings, and then click Printers or Printers and Faxes.

- Or Click Start, click Control Panel, and then double-click Printers.

2. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences.

3. Select one of these tabs: Configure, Device Settings, or Device Options. (The

name of the tab depends on the print driver and the operating system.) On the selected tab, click the accessory that you want to turn on, click Installed from the drop-down menu, and then click OK.

To turn on accessories on Macintosh computers

The Mac OS automatically turns on all accessories in the print driver when you install the device software. If you add a new accessory later, follow these steps:

1. Click the Printer Setup Utility icon in the Dock.

2. On the Printer List window, click once on the device you want to set up to select it.

3. From the Printers menu, select Show info.

4. Click the Names and Location drop-down menu and select Installable Options.

5. Check the accessory that you want to turn on.

6. Click Apply Changes.

Turn on accessories in the print driver

3 Use the device

This section contains the following topics:

•

Use control panel menus Control-panel message types

• Change device settings

• Use the HP Solution Center (Windows)

• Use the HP photo and imaging software

• Load originals

• Select print media

• Load media

• Configure trays

• Print on special and custom-sized media

• Print borderless

•

Use control panel menus

The following sections provide a quick reference to top-level menus that appear on the control-panel display. To display a menu, press the menu button for the function you want to use.

• Scan menu: Presents a list of destinations. Some destinations require the HP Photosmart Software to be loaded.

• Copy menu: Menu options include:

• Selecting copy quantities

• Reducing/enlarging

• Selecting media type and size

Control-panel message types

This section contains the following topics:

•

Status messages Warning messages

• Error messages

• Critical error messages

•

Status messages

Status messages reflect the current state of the device. They inform you of normal operation and require no action to clear them. They change as the state of the device changes. Whenever the device is ready, not busy, and has no pending warning messages, the status message READY appears if the device is turned on.

14 Use the device

Warning messages

Warning messages inform you of events that require your attention, but they do not prevent the device from operating. An example of a warning message is CYAN INK

LOW. These messages appear until you resolve the condition.

Error messages

Error messages communicate that some action must be performed, such as adding media or clearing a media jam. These messages are usually accompanied by a blinking red Attention light. Take the appropriate action to continue printing.

If the error message shows an error code, press the Power button to turn off the device, and then turn it on again. In most situations, this action solves the problem. If the message persists, your device might need service. Write down the error code, and then go to HP Instant Support to learn more about possible causes for the message. For more information, see

Critical error messages

Critical error messages inform you of a device failure. Some of these messages can be cleared by pressing the Power button to turn off the device, and then turning it on again. If a critical error persists, service is required. For more information, see

and warranty.

Change device settings

You can change the device settings from these places:

• From the control panel.

• From the HP Solution Center (Windows) or HP Device Manager (Mac OS). For more information, see

Use the HP photo and imaging software.

HP Instant Support.

Support

NOTE: When you are configuring settings in HP Solution Center or in the HP

Device Manager, you cannot see the settings that have been configured from the control panel (such as the scan settings).

To change settings from the control panel

1. At the control panel, press the menu button for the function you are using (for

example, Copy Menu).

2. To reach the option that you want to change, use one of the following methods:

• Press a control-panel button, and then use the left or right arrow keys to adjust

the value.

• Select the option from the menu on the control-panel display.

3. Select the value that you want, and then press OK.

To change settings from the HP Solution Center (Windows)

▲ See

Use the HP photo and imaging software.

Change device settings

Chapter 3

To change settings from the HP photo and imaging software (Mac OS)

1. Click the HP Device Manager icon in the Dock.

2. Select the device in the Devices drop-down menu.

3. On the Information and Settings menu, click an item that you want to change.

Use the HP Solution Center (Windows)

On a Windows computer, the HP Solution Center is the entry point for the HP Photosmart Software. Use the HP Solution Center to change print settings, order supplies, and access the onscreen Help.

The features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to show icons that are associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not appear in the HP Solution Center.

If the HP Solution Center on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Photosmart Software, and then reinstall the software. For more information, see the onscreen Help that came with the device.

For information about opening the HP Solution Center, see

imaging software.

Use the HP photo and

Use the HP photo and imaging software

You can use the HP photo and imaging software to access many features that are not available from the control panel.

The software is installed on your computer during setup. For further information, see the setup documentation that came with your device.

Access to the HP photo and imaging software differs by operating system (OS). For example, if you have a Windows computer, the HP photo and imaging software entry point is the HP Photosmart Software window. If you have a Macintosh computer, the HP photo and imaging software entry point is the HP Photosmart Studio window.

16 Use the device

Regardless, the entry point serves as the launching pad for the HP photo and imaging software and services.

To open the HP Photosmart Software on a Windows computer

1. Do one of the following:

• On the Windows desktop, double-click the HP Photosmart Software icon.

• In the system tray at the far right of the Windows taskbar, double-click the HP

Digital Imaging Monitor icon.

• On the taskbar, click Start, point to Programs or All Programs, select HP,

and then click HP Photosmart Software.

2. If you have more than one HP device installed, select the tab with your product's name.

NOTE: On a Windows computer, the features available in the HP Photosmart

Software vary depending on the devices you have installed. The software is customized to show icons that are associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not appear in the software.

TIP: If the HP Photosmart Software on your computer does not contain any

icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Photosmart Software; then reinstall the software. For more information, see the setup poster that came with your device.

To open the HP Photosmart Studio software on a Macintosh computer

1. Click the HP Photosmart Studio icon in the Dock.

The HP Photosmart Studio window appears.

2. In the HP Photosmart Studio task bar, click Devices. The HP Device Manager window appears.

3. Select your device from the Device drop-down menu. From here, you can scan, import documents, and perform maintenance

procedures such as checking the ink levels for the ink cartridges.

NOTE: On a Macintosh computer, the features available in the

HP Photosmart Studio software vary depending on the selected device.

TIP: When the HP Photosmart Studio software is opened, you can gain

access to the Dock menu shortcuts by selecting and holding the mouse button over the HP Photosmart Studio icon in the Dock.

Load originals

You can load an original for a copy or a scan job on the scanner glass.

Load an original on the scanner glass

You can copy or scan up to letter- or A4-size originals by loading them on the glass.

Load originals 17

Chapter 3

NOTE: Many of the special features will not work correctly if the glass and lid

backing are not clean. For more information, see

To load an original on the scanner glass

1. Lift the scanner lid.

2. Load your original print side down in the right front corner of the glass.

TIP: For more help on loading an original, refer to the engraved guides along

the edge of the glass.

3. Close the lid.

Clean the device.

Select print media

The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at media.

Tips for selecting and using print media

For the best results, observe the following guidelines.

• Always use media that conforms to the device specifications. For more information, see

• Load only one type of media at a time into a tray.

• For Tray 1 and Tray 2, load media print-side down and aligned against the right and back edges of the tray. Tray 2 is available with some models. For more information, see

• Tray 2 is designed to hold only plain paper.

• Do not overload the trays. For more information, see

supported media.

• To prevent jams, poor print quality, and other printing problems, avoid the following media:

• Multipart forms

• Media that is damaged, curled, or wrinkled

• Media with cutouts or perforations

Understand specifications for supported media.

Load media.

www.hp.com for more information about HP

Understand specifications for

18 Use the device

• Media that is heavily textured, embossed, or does not accept ink well

• Media that is too lightweight or stretches easily

Cards and envelopes

• Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.

• Use tightly constructed envelopes, and make sure the folds are sharply creased.

• Load envelopes with the flaps facing up.

Photo media

• Use the Best mode to print photographs. Note that in this mode, printing takes longer and more memory is required from your computer.

• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Transparencies

• Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the device.

• Use the Normal mode to print transparencies. This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the output tray.

• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Custom-sized media

• Use only custom-sized media that is supported by the device.

• If your application supports custom-sized media, set the media size in the application before printing the document. If not, set the size in the print driver. You might need to reformat existing documents to print them correctly on custom-sized media.

Understand specifications for supported media

Use the Understand supported sizes and Understand supported media types and

weights tables to determine the correct media to use with your device, and determine

what features will work with your media.

•

Understand supported sizes Understand supported media types and weights

•

Understand supported sizes

NOTE: Tray 2 and the duplexer are available with some models.

Select print media

Chapter 3

Media size Tray 1 Tray 2

Standard media sizes

U.S. Letter (216 x 279 mm; 8.5 x 11 inches)

8.5 x 13 inches (216 x 330 mm)

U.S. Legal (216 x 356 mm; 8.5 x 14 inches)

A4 (210 x 297 mm; 8.3 x 11.7 inches)

U.S. Executive (184 x 267 mm; 7.25 x

10.5 inches)

U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches)

B5 (182 x 257 mm; 7.17 x 10.12 inches)

A5 (148 x 210 mm; 5.8 x 8.3 inches)

6 x 8 inches

Borderless A4 (210 x 297 mm; 8.3 x 11.7 inches)

Borderless A5 (148 x 210 mm; 5.8 x 8.3 inches)

Borderless B5 (182 x 257 mm; 7.17 x

10.12 inches)

Envelopes

U.S. #10 Envelope (105 x 241 mm; 4.12 x

9.5 inches)

Monarch Envelope (98 x 191 mm; 3.88 x

7.5 inches)

HP Greeting Card Envelope (111 x 152 mm; 4.38 x 6 inches)

A2 Envelope (111 x 146 mm; 4.37 x 5.75 inches)

DL Envelope (110 x 220 mm; 4.3 x 8.7 inches)

C5 Envelope (162 x 229 mm; 6.4 x 9 inches)

C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)

Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x 9.3 inches)

Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches)

Duplexer

20 Use the device

(continued)

Media size Tray 1 Tray 2

Cards

Index card (76.2 x 127 mm; 3 x 5 inches)

Index card (102 x 152 mm; 4 x 6 inches)

Index card (127 x 203 mm; 5 x 8 inches)

Duplexer

A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)

Borderless A6 card (105 x 148.5 mm;

4.13 x 5.83 inches)

Hagaki** (100 x 148 mm; 3.9 x 5.8 inches)

Photo media

Photo media (76.2 x 127 mm; 3 x 5 inches)

Photo media (102 x 152 mm; 4 x 6 inches)

Photo media (5 x 7 inches)

Photo media (8 x 10 inches)

Photo media (10 x 15 cm)

Photo L (89 x 127 mm; 3.5 x 5 inches)

Borderless photo media (102 x 152 mm; 4 x 6 inches)

Borderless photo media (5 x 7 inches)

Borderless photo media (8 x 10 inches)

Borderless photo media (8.5 x 11 inches)

Borderless photo media (10 x 15 cm)

Borderless Photo L (89 x 127 mm; 3.5 x 5 inches)

Other media

Custom-sized media between 76.2 to 216 mm wide and 127 to 356 mm long (3 to

8.5 inches wide and 5 to 14 inches long)

Custom-sized media (ADF) between 127 to 216 mm wide and 241 to 305 mm long (5 to 8.5 inches wide and 9.5 to 12 inches long)

Panorama (4 x 10 inches, 4 x 11 inches, and 4 x 12 inches)

Select print media

Chapter 3

(continued)

Media size Tray 1 Tray 2

Borderless panorama (4 x 10 inches, 4 x

Duplexer

11 inches, and 4 x 12 inches)

** The device is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post.

Understand supported media types and weights

NOTE: Tray 2 and the duplexer are available with some models.

Tray Type Weight Capacity

Tray 1 Paper

Transparencies Up to 70 sheets

Photo media

Labels Up to 100 sheets

Envelopes

Cards

Tray 2 Plain paper only

Duplexer Paper

Output tray

All supported media Up to 150 sheets of

60 to 105 g/m

(16 to 28 lb bond)

280 g/m

(75 lb bond)

75 to 90 g/m

(20 to 24 lb bond envelope)

Up to 200 g/m

(110 lb index)

60 to 105 g/m

(16 to 28 lb bond)

60 to 105 g/m

(16 to 28 lb bond)

Up to 250 sheets of plain paper

(25 mm or 1 inch stacked)

(17 mm or 0.67 inch stacked)

Up to 100 sheets

(17 mm or 0.67 inch stacked)

Up to 30 sheets

(17 mm or 0.67 inch stacked)

Up to 80 cards

Up to 350 sheets of plain paper

(35 mm or 1.38 inch stacked)

Not applicable

plain paper (text printing)

22 Use the device

Set minimum margins

The document margins must match (or exceed) these margin settings in portrait orientation.

Media (1) Left

U.S. Letter

U.S. Legal

U.S. Executive

U.S. Statement

8.5 x 13 inch

Cards

Custom-sized media

Photo media

Envelopes 3.3 mm (0.13

* To achieve this margin setting on a computer running Windows, click the Advanced tab in the print driver, and select Minimize Margins.

Load media

This section provides instructions for loading media into the device.

NOTE: Tray 2 is optional with some models of the device.

margin

3.3 mm (0.13 inch)

inch)

(2) Right margin

3.3 mm (0.13 inch)

(3) Top margin

3.3 mm (0.13 inch)

16.5 mm (0.65 inch)

(4) Bottom margin*

3.3 mm (0.13 inch)

16.5 mm (0.65 inch)

Load media

Chapter 3

To load Tray 1 (main tray)

1. Lift the output tray.

2. Insert the media print-side down along the right of the tray. Make sure the stack of

media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.

NOTE: Do not load paper while the device is printing.

3. Slide the media guides in the tray to adjust them for the media size that you have

loaded, and then lower the output tray.

24 Use the device

4. Pull out the extension on the output tray.

To load Tray 2

1. Pull the tray out of the device by grasping under the front of the tray.

2. Insert the paper print-side down along the right of the tray. Make sure the stack of

paper aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.

NOTE: Tray 2 can be loaded only with plain paper.

3. Slide the media guides in the tray to adjust them for the size that you have loaded.

Load media

Chapter 3

4. Gently reinsert the tray.

5. Pull out the extension on the output tray.

Configure trays

NOTE: Tray 2 is optional with some models. For ordering information, see Order

printing supplies online.

By default, the device draws media from Tray 1. If Tray 1 is empty, the device draws media from Tray 2 (if it is installed and loaded with media). You can change this default behavior by using the following features:

• Tray Lock: Use this feature to protect special media such as letterhead or

preprinted media from accidental use. If the device runs out of media while printing a document, it will not use media from a locked tray to complete the print job.

• Default Tray: Use this feature to determine the first tray from which the device

draws media.

NOTE: To use the tray lock and default tray settings, you must select the

automatic tray selection option in the device software. If the device is on a network and you set a default tray, the setting will affect all users of the device.

Tray 2 is designed to hold only plain paper.

The following table lists possible ways you can use the tray settings to meet your printing needs.

I want to... Follow these steps

Load both trays with the same media, and have the device pick media from one tray if the other one is empty.

Have both special media (such as transparencies or letterhead) and plain paper loaded in the trays.

Load media in both trays but have the device pick media from a specific tray first.

26 Use the device

Load media in Tray 1 and Tray 2. For

•

more information, see Load media. Make sure tray lock is disabled.

•

Load special media in Tray 1 and plain

•

paper in Tray 2. Make sure tray lock is set to Tray 1.

•

Load media in Tray 1 and Tray 2.

•

Make sure default tray is set to the

•

appropriate tray.

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