HP Photosmart Pro B8300 User Manual
HP Photosmart Pro B8300 series
HP Photosmart Pro B8300 series
User's Guide
Copyright Information
Acknowledgements
Safety Information
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
ENERGY STAR® and the ENERGY STAR
logo® are U.S. registered marks of the
United States Environmental Protection
Agency. Details on the proper use of the
marks are explained in the "Guidelines for
Proper use of the ENERGY STAR® Name
and International Logo."
HP ColorSmart III and HP PhotoREt IV are
trademarks of Hewlett-Packard Company.
Microsoft®, Windows®, Windows XP®, and
Windows NT® are U.S.-registered
trademarks of Microsoft Corporation.
Pentium® is a U.S.-registered trademark of
Intel Corporation.
Always follow basic safety precautions when
using this product to reduce risk of injury from
fire or electric shock.
Read and understand all instructions in the
documentation that comes with the printer.
Use only a grounded electrical outlet when
connecting this product to a power source. If
you do not know whether the outlet is
grounded, check with a qualified electrician.
Observe all warnings and instructions
marked on the product.
Unplug this product from wall outlets before
cleaning.
Do not install or use this product near water,
or when you are wet.
Install the product securely on a stable
surface.
Install the product in a protected location
where no one can step on or trip over the line
cord, and the line cord cannot be damaged.
If the product does not operate normally,
see
Troubleshooting.
There are no user-serviceable parts inside.
Refer servicing to qualified service
personnel.
Table of contents
1 Welcome
Special features .................................................................................................................................... 2
Using this guide .................................................................................................................................... 3
Finding other resources for the product ............................................................................................... 4
2 Getting started
Understanding the printer parts and functions ..................................................................................... 6
Front view (trays, cover, and print cartridge cradle) ............................................................ 6
Front view (input tray) .......................................................................................................... 7
Printer lights ......................................................................................................................... 7
Back view ............................................................................................................................. 8
Configuring the printer (Windows) ........................................................................................................ 9
Direct connection ................................................................................................................. 9
Installing printer software and sharing the printer ................................................................ 9
To install the software before connecting the printer .......................................... 9
To connect the printer before installing the software .......................................... 9
To share the printer on a locally shared network .............................................. 10
Configuring the printer (Mac OS) ....................................................................................................... 11
To install the software for a locally shared network or for a direct connection .................. 11
To share the printer on a locally shared network ............................................................... 12
Uninstalling the printer software ......................................................................................................... 13
Customizing the printer software setup program ................................................................................ 14
Installing other software ..................................................................................................................... 15
3 Using print cartridges and accessories
Using the print cartridges ................................................................................................................... 18
Supported print cartridges ................................................................................................. 18
Inserting the print cartridges .............................................................................................. 18
To install or replace a print cartridge ................................................................. 19
Aligning the print cartridges ............................................................................................... 20
Cleaning the print cartridges .............................................................................................. 21
To clean the print cartridges automatically ........................................................ 21
For Windows ..................................................................................... 21
For Macintosh ................................................................................... 22
Maintaining the print cartridges .......................................................................................... 22
Storing the print cartridges ................................................................................ 22
Printing with a single print cartridge ................................................................................... 23
Calibrating the color ........................................................................................................... 24
Installing the optional automatic two-sided printing accessory (duplex unit) ...................................... 25
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4 Printing and loading media
Selecting print media .......................................................................................................................... 28
Tips for selecting and using print media ............................................................................ 28
Understanding specifications for supported media ............................................................ 28
Setting minimum margins .................................................................................................. 35
Loading media in the input tray .......................................................................................................... 37
Using the automatic paper-type sensor .............................................................................................. 39
Changing print settings ....................................................................................................................... 40
Understanding smart software features ............................................................................................. 41
Printing digital photographs ................................................................................................................ 42
Enhanced color printing ..................................................................................................... 42
Understanding digital photography technologies ............................................................... 43
HP Photosmart Essential software .................................................................................... 44
Printing borderless ............................................................................................................................. 45
Printing in grayscale ........................................................................................................................... 47
Printing panoramic photos .................................................................................................................. 48
Printing a document ........................................................................................................................... 50
Printing with the front or rear manual feed slot ................................................................................... 51
Changing the software settings ......................................................................................... 51
Loading the front manual feed slot .................................................................................... 52
Loading the rear manual feed slot ..................................................................................... 53
Printing on various media types ......................................................................................................... 54
Printing on custom-sized paper .......................................................................................................... 55
Printing on envelopes ......................................................................................................................... 56
Printing on cards and smaller-sized media ........................................................................................ 58
Printing multiple pages on a single sheet of paper ............................................................................. 61
Printing booklets ................................................................................................................................. 62
Performing manual booklet printing ................................................................................... 62
Performing automatic booklet printing ............................................................................... 62
Printing posters .................................................................................................................................. 64
Printing banners ................................................................................................................................. 65
Printing labels ..................................................................................................................................... 66
Printing iron-on transfers .................................................................................................................... 67
Printing on both sides (duplexing) ...................................................................................................... 68
Guidelines for printing on both sides of the paper ............................................................. 68
Performing manual duplexing ............................................................................................ 68
Performing auto-duplexing ................................................................................................. 69
Cancelling a print job .......................................................................................................................... 72
Understanding supported media sizes .............................................................. 28
Understanding supported media types ............................................................. 34
Understanding supported media weights and capacities .................................. 35
Guidelines for printing photographs .................................................................. 42
PhotoREt printing .............................................................................................. 43
4800 x 1200 optimized dpi ................................................................................ 43
Printing Exif Print-enhanced photographs ......................................................... 43
Advantages of using the duplex unit ................................................................. 70
5 Using the Toolbox
Toolbox overview ............................................................................................................................... 74
Printer Status tab ................................................................................................................................ 75
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Information tab ................................................................................................................................... 76
Printer Services tab ............................................................................................................................ 80
Using the HP Printer Utility (Macintosh) ............................................................................................. 81
6 Troubleshooting
Troubleshooting tips and resources ................................................................................................... 84
General troubleshooting tips .............................................................................................................. 85
Printing a demo page ......................................................................................................................... 86
Printing a diagnostics page ................................................................................................................ 87
Resolving printing problems ............................................................................................................... 88
HP Instant Support ............................................................................................................ 76
Security and privacy .......................................................................................................... 77
To gain access to HP Instant Support ............................................................................... 77
myPrintMileage .................................................................................................................. 77
How Do I... ......................................................................................................................... 78
Viewing the HP Printer Utility panels ................................................................................. 81
Printer shuts down unexpectedly ....................................................................................... 88
Check power and power connections ............................................................... 88
Check printer vents ........................................................................................... 88
All printer lights are blinking ............................................................................................... 88
A non-recoverable error has occurred. ............................................................. 88
Printer is not responding (nothing prints) ........................................................................... 88
Check printer setup ........................................................................................... 88
Check the print cartridge initialization ............................................................... 88
Check the printer software installation .............................................................. 88
Check cable connections .................................................................................. 88
Check printer setup for network environment ................................................... 89
Check any personal firewall software installed on the computer ...................... 89
Printer does not accept a print cartridge ............................................................................ 89
Print cartridge does not fit the printer ................................................................ 89
Printer does not recognize the print cartridge ................................................... 89
Clean the print cartridge contacts ..................................................................... 89
The printer is rejecting the pen .......................................................................................... 90
Printer takes a long time to print ........................................................................................ 91
Check the system configuration ........................................................................ 91
Verify the number of software programs running on the computer ................... 91
Check the printer software settings ................................................................... 91
A large file is printing ......................................................................................... 91
The printer may be in Ink-backup Printing Mode .............................................. 91
Blank page printed ............................................................................................................. 92
Check for empty print cartridges ....................................................................... 92
The protective tape on the print cartridge nozzle has not been removed. ........ 92
Check media settings ........................................................................................ 92
Something on the page is missing or incorrect .................................................................. 92
Check margin settings ....................................................................................... 92
The printer may be in Ink-backup Printing Mode .............................................. 92
Verify the ink levels of the print cartridges ........................................................ 92
The print cartridges may need to be cleaned .................................................... 92
Check color print settings .................................................................................. 92
Check the print location and length of USB cable ............................................. 93
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Placement of the text or graphics is wrong ........................................................................ 93
Check how the media is loaded ........................................................................ 93
Check the media size ........................................................................................ 93
Check margin settings ....................................................................................... 93
Check the page-orientation setting ................................................................... 93
Check the printer location and length of USB cable .......................................... 93
Poor print quality and unexpected printouts ....................................................................................... 94
Poor quality printouts ......................................................................................................... 94
Check the print cartridges ................................................................................. 94
The printer may be in Ink-backup Printing Mode .............................................. 94
Verify the ink levels of the print cartridges ........................................................ 94
The print cartridges may need to be cleaned .................................................... 94
Check the paper quality .................................................................................... 94
Check the type of media loaded in the printer ................................................... 95
Check rollers in the printer ................................................................................ 95
Check the printer location and length of USB cable .......................................... 95
Meaningless characters print ............................................................................................. 95
Check the cable connections ............................................................................ 95
Check the document file .................................................................................... 95
Ink is smearing ................................................................................................................... 95
Check print settings ........................................................................................... 95
Check the media type ....................................................................................... 95
Check the margin settings ................................................................................. 96
Ink is not filling the text or graphics completely ................................................................. 96
The printer may be in Ink-backup Printing Mode .............................................. 96
Verify the ink levels of the print cartridges ........................................................ 96
The print cartridges may need to be cleaned .................................................... 96
Check the media type ....................................................................................... 96
The print settings may need to be changed ....................................................................... 96
Output is faded or dull colored ........................................................................................... 96
Check the print mode ........................................................................................ 96
You may not be using the best print cartridge for the project ............................ 96
Check the paper type setting ............................................................................ 97
Check the print cartridges ................................................................................. 97
Colors are printed as black and white ................................................................................ 97
Check the print settings ..................................................................................... 97
The printer is printing in Ink-backup Printing Mode ........................................... 97
Wrong colors are printing ................................................................................................... 97
Check the print settings ..................................................................................... 97
Check the print cartridges ................................................................................. 97
Printout shows bleeding colors .......................................................................................... 97
Check the print settings ..................................................................................... 97
Check the print cartridges ................................................................................. 97
Colors do not line up properly ............................................................................................ 98
Check the print cartridges ................................................................................. 98
Check the graphics placement .......................................................................... 98
Lines or dots are missing from text or graphics ................................................................. 98
The printer may be in Ink-backup Printing Mode .............................................. 98
Verify the ink levels of the print cartridges ........................................................ 98
The print cartridges may need to be cleaned .................................................... 98
vi ENWW
Check the print cartridge contact pads .............................................................. 98
Resolving paper-feed problems ......................................................................................................... 99
Another paper feed problem is occurring ........................................................................... 99
Media is not supported for the printer or tray .................................................... 99
Media is not picked up from input tray .............................................................. 99
Media is not coming out correctly ...................................................................... 99
Pages are skewing ............................................................................................ 99
Multiple pages are being picked up ................................................................... 99
Troubleshooting installation issues .................................................................................................. 100
Problems printing an alignment page .............................................................................. 100
Problems installing software ............................................................................................ 100
Verify the computer requirements ................................................................... 100
Verify installation preliminaries ........................................................................ 100
Reinstall the printer software ........................................................................... 100
Clearing jams ................................................................................................................................... 101
Tips for avoiding paper jams ............................................................................................ 103
Resolving photo printing problems ................................................................................................... 104
Resolving borderless printing problems ........................................................................................... 105
Resolving banner printing problems ................................................................................................. 106
Resolving automatic two-sided printing problems ............................................................................ 107
Resolving network printing problems ............................................................................................... 108
7 Printer lights reference
Understanding the printer lights ....................................................................................................... 110
8 HP supplies and accessories
Ordering printing supplies through the Toolbox ............................................................................... 116
Accessories ...................................................................................................................................... 117
Automatic two-sided printing accessory .......................................................................... 117
USB cable ........................................................................................................................ 117
Network interface ............................................................................................................. 117
Supplies ............................................................................................................................................ 118
Print cartridges ................................................................................................................. 118
Photo papers ................................................................................................................... 118
Inkjet papers .................................................................................................................... 119
Transparency films .......................................................................................................... 119
Specialty papers .............................................................................................................. 119
Greeting cards ................................................................................................................. 120
Brochure papers .............................................................................................................. 120
9 Customer support and warranty
Obtaining electronic support ............................................................................................................. 122
HP Instant Support ........................................................................................................................... 123
HP Telephone Support ..................................................................................................................... 124
Before you call ................................................................................................................. 124
Telephone support numbers ............................................................................................ 124
Hewlett-Packard Limited Warranty Statement ................................................................................. 126
10 Printer specifications and Declaration of Conformity
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Printer specifications ........................................................................................................................ 128
Declaration of Conformity ................................................................................................................. 131
11 Regulatory information
FCC statement ................................................................................................................................. 134
Notice to Users in Korea .................................................................................................. 134
Miscellaneous regulatory information ............................................................................................... 135
LEDs classification ........................................................................................................... 135
Regulatory model number ............................................................................................... 135
Environmental product stewardship program ................................................................................... 136
Paper Use ........................................................................................................................ 136
Plastics ............................................................................................................................ 136
Recycling program ........................................................................................................... 136
HP inkjet supplies recycling program ............................................................................... 136
Materials handling ............................................................................................................ 136
Energy consumption - Energy Star .................................................................................. 136
Energy consumption - Federal Energy Management Program ....................................... 137
Disposal of Waste Equipment by Users in Private Households in the European Union .................. 138
Index ................................................................................................................................................................. 139
viii ENWW
1Welcome
Thank you for buying this HP Photosmart printer.
This section contains the following information:
Special features
●
Using this guide
●
Finding other resources for the product
●
ENWW 1
Special features
This printer is equipped with several exciting features.
Digital photo printing – Print high-quality color and black-and-white photographs.
●
Wide-format printing – Print on sizes up to 330 x 483 mm (13 x 19 inches) or A3+ borderless.
●
Borderless printing – Use the entire page surface when printing photos and cards by using the
●
borderless printing feature. Prints up to 330 x 483 mm (13 x 19 inches) or A3+ borderless.
Ink backup mode – Continue printing with one print cartridge when the other print cartridge runs
●
out of ink.
Color management – The printer software translates the colors of your photo from their current
●
color space to the selected color space in the printer driver. See printer driver online help for more
information.
Automatic paper-type sensor – The printer automatically selects the print settings that are
●
appropriate for the media in the printer, particularly when used with HP media.
Cancel button – Cancel unwanted print jobs at the touch of a button.
●
Power-saving mode – The printer goes into a low-power, energy-efficient mode after it has been
●
idle for 30 minutes.
Toolbox – Get status and maintenance information about your printer. It also provides access to
●
the myPrintMileage Web site, documentation, and online help tools for solving printer problems.
Panoramic printing – Print high-quality panoramic photographs with or without borders.
●
Print multiple pages on a single sheet of paper – Use the printer software to print up to 16 pages
●
on a single sheet of paper.
2 Chapter 1 Welcome ENWW
Using this guide
This guide includes the following sections:
Getting started – Describes the printer parts and explains how to connect using a USB cable, how
●
to install the printer software, how to connect to a network, and how to connect to an external print
server.
Using print cartridges and accessories – Explains how to use the print cartridges and how to
●
install the optional duplex unit.
Printing and loading media – Describes and illustrates how to load print media and explains how
●
to print on various media types and sizes. Explains six-ink printing, which enhances the print quality
of photographs, and how to use the borderless printing feature. Also describes the printer driver
features.
Using the Toolbox – Describes the features of the Toolbox (such as ink level information, print
●
cartridge maintenance, and links to troubleshooting instructions), HP Instant Support, and the
myPrintMileage Web site (which keeps track of printer usage information). Also explains how to
order printing supplies directly through the Toolbox.
Troubleshooting – Helps you solve common printer problems such as paper jams or software
●
installation issues, and printing problems such as borderless or photo printing problems.
Printer lights reference – Describes and illustrates printer light combinations, what they indicate,
●
and what action to take if necessary.
HP supplies and accessories – Lists part numbers of the accessories, media, and print cartridges
●
that can be purchased and used with the printer.
Customer support and warranty – Lists support services to obtain assistance for your printer.
●
Printer specifications and Declaration of Conformity – Lists information such as print speeds,
●
tray capacity, and system requirements. Also contains a Declaration of Conformity.
Regulatory information – Contains an FCC statement and other regulatory information, such as
●
EMI statements, LEDs classification, energy consumption, and the regulatory model number.
ENWW Using this guide 3
Finding other resources for the product
You can obtain product information and further troubleshooting resources that are not included in this
guide from the following resources:
Quick Start Guide – Provides instructions for setting up the printer and information about the
●
warranty and safety issues. Included as a printed guide in the box with the printer.
Readme file and release notes – Provides late-breaking information and troubleshooting tips.
●
Included on the Starter CD.
Toolbox – Provides information about print cartridge ink levels and access to printer maintenance
●
services. See
that includes the Toolbox.
Printer-driver onscreen help (Windows) – Provides an explanation of the features in the printer
●
driver. Available from the printer driver.
HP Printer Utility (Macintosh) – Contains tools to calibrate the printer, clean the print cartridges,
●
print a test page, and find Web site support information. See
(Macintosh) for more information.
HP Instant Support – Helps you quickly identify, diagnose, and resolve printing problems. See
●
HP Instant Support for more information. Available through any standard Web browser or through
the Toolbox (Windows).
Starter CD – Includes printer software, a utility that lets you create customized installation
●
packages, an electronic copy of this user's guide, and ordering information. See
Using the Toolbox for more information. Available if you choose an installation option
Using the HP Printer Utility
Troubleshooting
Diagnostics page – Provides information about the printer hardware, such as the firmware version
●
and model number. See
HP Web sites – Provides the latest printer software, product and support information. Go to
●
http://www.hp.com/support/.
HP telephone support – During the warranty period, this support is often free of charge. See
●
HP Telephone Support.
Printing a diagnostics page.
4 Chapter 1 Welcome ENWW
2 Getting started
This section contains the following information:
Understanding the printer parts and functions
●
Configuring the printer (Windows)
●
Configuring the printer (Mac OS)
●
Uninstalling the printer software
●
Customizing the printer software setup program
●
Installing other software
●
ENWW 5
Understanding the printer parts and functions
Front view (trays, cover, and print cartridge cradle)
6
7
1 Extendable input tray
2
Extendable output tray
3 Front manual feed paper guide
4 Front manual feed slot
5 Top cover
6 Print cartridge latch
7 Print cartridge cradle
6 Chapter 2 Getting started ENWW
Front view (input tray)
1 Input tray lock
2
Small media guide
3 Paper width guide
4 Small media ejector
Printer lights
The printer lights provide visual cues about the status of the printer. For more information, see Printer
lights reference.
1 Right print cartridge light (black, photo, or gray print cartridge)
2
3 Cancel button
Left print cartridge light (tri-color print cartridge)
ENWW Understanding the printer parts and functions 7
4 Resume button and light
5 Power button and light
Back view
6
5
4
3
2
5
1 Universal serial bus (USB) port
1
Rear access panel
2
3 Rear manual feed slot
4 Rear manual feed paper guide
5 Rear access panel release buttons
6 Power input
8 Chapter 2 Getting started ENWW
Configuring the printer (Windows)
You can connect the printer directly to a computer, or you can share the printer on a locally shared
network.
NOTE You must have administrator privileges to install a printer driver in Windows 2000,
Windows Server 2000, or Windows XP.
Direct connection
You can connect the printer directly to your computer with a USB cable.
NOTE If you install the printer software and connect a printer to a computer running Windows,
you can connect additional printers to the same computer with USB cables without reinstalling
the printing software.
Installing printer software and sharing the printer
When setting up the printer, HP recommends that you connect the printer after you install the software
because the installation program is designed to provide you with the easiest setup experience.
However, if you have connected the cable first, see
software.
To connect the printer before installing the
To install the software before connecting the printer
It is recommended that you install the Toolbox, which provides status and maintenance information
about your printer. It also provides access to documentation and online help tools for solving printer
problems. If you do not install the Toolbox you will not see printer error messages on your computer
screen and will not have access to the myPrintMileage Web site. See
1. Close any running applications.
2. Insert the Starter CD into the CD drive. The CD menu runs automatically.
If the CD menu does not start automatically, click Start, and then click Run. Browse to the CDROM drive for the computer, click Autorun.exe, and then click Open. In the Run dialog box,
click OK.
3. On the CD menu, click Install Printer Driver.
4. Follow the instructions on the screen to complete the installation.
5. When prompted, connect the USB cable to the computer and the printer. The Found New
Hardware wizard appears on the computer screen and the printer icon is created in the Printers
folder.
Using the Toolbox.
NOTE You can also share the printer with other computers using a simple form of
networking known as locally shared networking. See
network.
To share the printer on a locally shared
To connect the printer before installing the software
If you connected the printer to the computer before installing the printer software, the Found New
Hardware wizard appeared on the computer screen.
ENWW Configuring the printer (Windows) 9
NOTE If you have turned on the printer, do not turn off the printer or unplug the cable from the
printer while the installation program is running. If you do so, the installation program will not
finish.
1. In the Found New Hardware dialog box that provides the option for selecting a method to locate
the driver, select the Advanced option and click Next.
NOTE Do not allow the Found New Hardware wizard to perform an automatic search for
the driver.
2. Select the check box for specifying the driver location, and ensure that the other check boxes are
clear.
3. Insert the Starter CD into the CD-ROM drive. If the CD menu appears, close the CD menu.
4. Browse to locate the root directory on the Starter CD (for example, D), and then click OK.
5. Click Next, and then follow the instructions on the screen.
6. Click Finish to close the Found New Hardware wizard. The wizard automatically starts the
installation program (this might take a short while). For Windows 98 and Windows Me, you must
complete the installation program at this point if you want to install a non-English driver.
7. Complete the installation process.
NOTE The setup program provides options to install non-driver components such as the
Toolbox, which you are recommended to install. For instructions about installing these
components, follow the steps outlined in
printer.
You can also share the printer with other computers using a simple form of networking known
as locally shared networking. See
To install the software before connecting the
To share the printer on a locally shared network.
To share the printer on a locally shared network
In a locally shared network, the printer is connected directly to the USB connector on a selected
computer (known as the server) and is shared by other computers (clients).
NOTE When sharing a directly connected printer, use the computer that has the newest
operating system as the server. For example, if you have a computer running Windows 2000 and
another computer running an older version of Windows, use the computer running Windows 2000
as the server.
Use this configuration only in small groups or when usage is low. The computer that is connected
to the printer is slowed down when many users print to the printer.
1. From the Windows desktop, click Start, point to Settings, and then click Printers or Printers and
Faxes.
2. Right-click the printer icon, click Properties, and then click the Sharing tab.
3. Click the option to share the printer, and give the printer a share name.
4. If you are sharing the printer with client computers that use other versions of Windows, you can
click Additional Drivers to install their drivers as a convenience to them. This optional step requires
you to have the Starter CD in your CD drive.
10 Chapter 2 Getting started ENWW
Configuring the printer (Mac OS)
You can use the printer with a single Macintosh computer using a USB cable, or you can share the
printer among other users on a network.
To install the software for a locally shared network or for a direct connection
1. Connect the printer to the computer with the USB cable or to the network with a network cable.
2. Insert the Starter CD into the CD-ROM drive, double-click the CD icon on the desktop, and then
double-click the Setup icon.
-or-
Locate the installer in the Installer folder of the Starter CD.
3. Click Install Driver and follow the instructions on the screen for your connection type.
4. Open the Printer Setup Utility, which is located in the Applications\Utilities folder.
5. To add the printer, click the Printers menu, and select Add.
6. For a direct connection, select USB from the menu.
-or-
For a network connection on an IP network, on the drop-down menu, select Auto or Manual.
7. If you select Auto, select the printer from the printer list.
If you select Manual, type the IP address for the printer and click Connect.
8. Click Add. A mark appears beside the printer name, indicating that this printer is now the default
printer.
9. Close the Print Center or the Printer Setup Utility.
10. If necessary, share the printer with other Macintosh computer users.
Direct connection: Share the printer with the other Macintosh computer users. See
●
the printer on a locally shared network.
Network connection: Individual Macintosh computer users who want to use the network
●
printer must install the printer software on their computers.
To share
ENWW Configuring the printer (Mac OS) 11
To share the printer on a locally shared network
When you connect the printer directly, you can still share the printer with other computers using a simple
form of networking known as locally shared networking. Use this configuration only in small groups or
when usage is low. The computer that is connected to the printer is slowed down when many users print
to the printer.
Basic requirements for sharing in a Macintosh environment include the following items:
The Macintosh computers must be using TCP/IP to communicate, and the Macintosh computers
●
must have IP addresses. (AppleTalk is not supported.)
The printer that is being shared must be connected to a built-in USB port on the host Macintosh
●
computer.
Both the host Macintosh computer and the client Macintosh computers that are using the shared
●
printer must have printer-sharing software installed and the printer driver or PPD for the printer that
is installed. (You can run the Installer program to install the printer sharing software and associated
Help files.)
The client Macintosh computers should have the appropriate HP printer drivers installed.
●
The client Macintosh computers must be PowerMac computers.
●
For more information about USB printer sharing, see the support information that is available on the
Apple Web site
http://www.apple.com or the Mac Help on the computer.
To share with other computers running Mac OS X (V10.3 and V10.4)
Use the following steps to share the printer among Macintosh computers that are running Mac OS X
(V10.3 and V10.4):
1. Turn on printer sharing on the computer that is connected to the printer (the host).
2. Open System Preferences, click Sharing, click Services, and then select the Printer Sharing
check box.
3. To print from the other Macintosh computers (the clients) on the network, preselect the printer in
Sharing. Then, choose the neighborhood where the printer is shared and select the printer.
12 Chapter 2 Getting started ENWW
Uninstalling the printer software
To uninstall the software for Windows computers
If you are using Windows 2000 or Windows XP, you must have administrator privileges to uninstall the
printer software.
1. If the printer is connected directly to the computer using a USB cable, disconnect the printer.
2. Close any running applications.
3. From the Start menu, open the Control Panel.
4. Double-click Add/Remove Programs.
5. Select the printing software that you wish to remove.
6. Click the button for adding or removing software.
7. Follow the instructions on the screen to complete the removal of the printer software.
NOTE If the uninstallation process fails, restart the computer and complete the steps
above to uninstall the software.
8. (To run the scrubber utility, complete the following steps.) Disconnect the printer from the
computer.
9. On the computer, restart Windows.
10. Insert the Starter CD in the CD drive. If the CD menu appears, exit the CD menu.
11. Locate the scrubber utility on the Starter CD and run the utility.
For Windows 2000 and Windows XP, use the scrub2k.exe file located in the Utils\Scrubber
●
\Win2k_XP folder.
12. Double-click the scrubber.exe file.
Restart your computer, and re-install the printer driver.
13.
To uninstall the software for Macintosh computers
1. If the printer is connected directly to the computer using a USB cable, disconnect the printer.
2. Restart the computer.
NOTE If you do not restart the computer before you uninstall the software, some files are
not removed from your computer when you run the Uninstall option.
3. Insert the Starter CD into the CD drive.
4. Double-click the CD icon on the desktop.
5. Double-click the installer icon located in the Installer folder and follow the instructions on the screen.
6. When the Main Installation dialog box appears, select Uninstall from the drop-down list located
in the upper-left part of the dialog box.
7. Follow the instructions on the screen to remove the printer software.
ENWW Uninstalling the printer software 13
Customizing the printer software setup program
The Starter CD contains a utility that allows system administrators to create customized installation
packages that can be launched silently. System administrators can then distribute a customized
installation package by sharing it from a local or mapped network drive.
To access the utility, select Customization Utility from the CD menu. A software installation package
with the selected language and selected printer components will be created.
To run the print driver from a customized installation package, open the folder that contains the package
and double-click the Install.bat file.
NOTE The Customization Utility is available only for Windows.
14 Chapter 2 Getting started ENWW
Installing other software
Use HP Photosmart Essential to view and edit photos and image files in Windows. To install this
●
software, insert the HP Photosmart Pro software CD, click the HP Photosmart Essential button
on the CD browser menu, and select it from the list of software shown (see
software).
HP Photosmart Essential
For the Linux driver, visit
●
using Linux with HP printers, visit
NOTE If you are using Windows 2000 or Windows XP, you must have administrator privileges
to install a printer driver.
www.linuxprinting.org to download the software. For information about
hp.sourceforge.net.
ENWW Installing other software 15
16 Chapter 2 Getting started ENWW
3 Using print cartridges and accessories
This section contains the following information:
Using the print cartridges
●
Installing the optional automatic two-sided printing accessory (duplex unit)
●
ENWW 17
Using the print cartridges
Supported print cartridges
To print... Insert this print cartridge in the left
Full-color photos HP Tri-color HP Photo
Black-and-white photos HP Tri-color HP Gray Photo
Text and colored line drawings HP Tri-color HP Black
You can obtain a list of supported print cartridges for your printer in the following locations:
In the Quick Start Guide
●
On the label of the print cartridge that you are replacing
●
In Windows: On the Printer Status tab in the Toolbox, click Cartridge Information, and click
●
Order Information.
stall
Insert this print cartridge in the right
stall
In Mac OS: From the HP Inkjet Toolbox, open the supplies panel.
●
To purchase cartridges and other printer supplies, go to:
http://www.hpshopping.com (U.S.)
●
http://www.hpshopping.ca (Canada)
●
http://www.hp.com/eur/hpoptions (Europe)
●
http://www.hp.com/paper (Asia/Pacific)
●
NOTE The availability of print cartridges varies by country/region. The print cartridges might
come in different sizes.
Inserting the print cartridges
Use only the replacement cartridges that have the same cartridge number as the print cartridge that you
are replacing.
18 Chapter 3 Using print cartridges and accessories ENWW
To install or replace a print cartridge
1. Turn on the printer, open the top cover, and lift the print latch.
CAUTION The print cartridge carriage may be moving into its correct position. Be sure the
print cartridge carriage is parked at the right-hand side of the printer before removing or
installing print cartridges.
2. If you are replacing a print cartridge, grasp the installed print cartridge and slide it out of its
cradle. To ensure you are placing the new print cartridge into the correct position, verify the symbols
on the latch match the symbols on the new cartridge.
3. If you are installing a new print cartridge, remove the print cartridge from its package, and then
remove the clear nozzle protective tape by pulling on the pink pull-tab.
CAUTION To prevent clogs, ink failure, and bad electrical connections, do not touch the
print cartridge ink nozzles or copper contacts, and do not remove the copper contacts.
ENWW Using the print cartridges 19
4. Hold the print cartridge with the copper contacts facing the printer, and then slide the print cartridge
into the cradle.
NOTE Depending on the cartridge size, they may not align with each other.
If you have trouble inserting the print cartridge after lifting the carriage latch, verify the printer
is on and wait a few seconds for the carriage to disengage before inserting the print cartridge.
5. Push down on the print cartridge latch until it snaps closed. Make sure the latch does not spring
back open.
NOTE If you are installing a new print cartridge, the printer will automatically align the print
cartridges and use one sheet of paper to print an alignment page. If you have higher-quality
photo media loaded in the input tray, you may want to load a sheet of plain paper before
installing the new print cartridge.
6. Close the top cover.
Aligning the print cartridges
The printer automatically aligns print cartridges whenever a new print cartridge is installed. However, if
your printout is grainy, has stray dots, or jagged edges, you can realign the print cartridges.
20 Chapter 3 Using print cartridges and accessories ENWW
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