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HP PhotoSmart
PlOOO/PllOO Printer
User’s Guide
HEWLETT*
PACKABD
I Expanding PosabiLilies)
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©
Copyright 1999 Hewlett-Packard Company
ALL rights are reserved. No part oF this document may be photocopied,
reproduced, or transLated to another Language without the prior
written consent oF HewLett-Packard Company.
The inFormation contained in this document is subject to change
without notice. HewLett-Packard shaLL not be LiabLe For errors contained
herein or For consequentiaL damages in connection with the Furnishing,
perFormance, or use oF this materiaL.
HP, the HP Logo, JetSend, the JetSend Logo, PhotoSmart, and the
PhotoSmart Logo are property oF HewLett-Packard Company.
MicrosoFt and Windows are registered trademarks oF MicrosoFt
Corporation.
Other brands and their products are trademarks or registered
trademarks oF their respective hoLders.
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Contents
Chapter 1 Getting Started...................................................................................1
Overview....................................................................................................................... 1
Special Features.....................................................................................................1
Setting up gour HP PhotoSmart printer
Unpacking the printer.............................................................................................3
Other items gou will need.......................................................................................4
Getting to know gour HP PhotoSmart printer
Turning the printer ON and OFF
Using the Front panel.............................................................................................6
Handling printer status messages
Reading the indicator lights....................................................................................8
Using the HP PhotoSmart printer tools.........................................................................9
Printing a test page..............................................................................................10
Cleaning the print cartridges
Selecting the deFault paper tgpe and size
Selecting the page lagout.....................................................................................11
Photo Album..................................................................................................12
Paper Saver...................................................................................................12
Adjusting the photo brightness.............................................................................13
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11
3
5
6
8
Using the Factorg settings....................................................................................13
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HP PhotoSmart Printer User’s Guide
Chapter 2 Using Print Cartridges and Paper
Using print cartridges..................................................................................................15
Selecting the correct print cartridges
Determining if a print cartridge is Low on ink.......................................................15
Replacing print cartridges.....................................................................................16
Loading paper..............................................................................................................17
Loading a stack of paper......................................................................................18
Loading paper in the photo tra\............................................................................19
Loading envelopes......................................................................................................20
Printing a single envelope....................................................................................20
Printing a stack of envelopes...............................................................................20
Using HP custom papers............................................................................................21
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15
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Chapter 3 Connecting the Printer to a Computer...........................................23
Sgstem requirements...................................................................................................23
Connecting the printer.................................................................................................23
Using a paraUel port.............................................................................................23
Using a USB port..................................................................................................24
Chapter 4 Using the Printer with a Computer.................................................25
Printing.........................................................................................................................25
Printer Properties.................................................................................................26
Setup..............................................................................................................26
Features.........................................................................................................26
Advanced.......................................................................................................26
Services.........................................................................................................27
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Contents
Two-sided printing.................................................................................................27
ManuaLLg reloading paper to print the second side
Using memorg card files..............................................................................................29
Saving photos..............................................................................................................30
Using the HP PhotoSmart printer Toolbox
Opening the Toolbox............................................................................................32
Printer Services....................................................................................................33
Estimated Ink Level..............................................................................................33
Configuration....................................................................................................... 34
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29
32
Chapter 5 Using the Printer with a Memory Card...........................................35
Understanding memory cards.....................................................................................35
Inserting a memory card..............................................................................................35
Printing an index page.................................................................................................37
Selecting photos..........................................................................................................38
Using the front panel............................................................................................38
Using Digital Print Order Format (DPOF) files.....................................................40
Printing photos............................................................................................................41
Chapter 6 Using the Printer with HP JetSend.................................................43
Using HP JetSend to print or save photos..................................................................43
Tips for using HP JetSend...........................................................................................45
Chapter 7 Troubleshooting and Maintenance
Using the computer..................................................................................................... 47
The HP PhotoSmart Toolbox
Communications troubleshooting.........................................................................47
Using a digital camera.................................................................................................48
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HP PhotoSmart Printer User’s Guide
Clearing a paper jam...................................................................................................48
Common questions and answers............................................................................... 50
Frequentlg asked questions.................................................................................50
Troubleshooting....................................................................................................50
Getting assistance.......................................................................................................53
HP PhotoSmart on the Internet............................................................................53
HP communitg Forum
Viewing online Help..............................................................................................54
Contacting HP Customer Care............................................................................54
Maintenance Functions...............................................................................................55
Materials \ou will need..........................................................................................55
Cleaning the print cartidge holders......................................................................55
Cleaning the print cartridges
Cleaning the printer..............................................................................................57
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IV
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Chapterl Getting Started
Overview
Your HP PhotoSmart PlOOO/PllOO printer prints everything From black and white
text documents to color photos. You can print high-quality documents and projects
(such as a photo album pages, greeting cards, or newsletters) that you have created
using your computer. You can use the HP PhotoSmart printer to print copies oF
photos From your digital camera’s memory card. IF your digital camera has HP
JetSend inFrared capability, you can use inFrared For wireless printing.
Special features
Your HP PhotoSmart printer is a unique printer with special Features to help you:
• print or save photos From digital camera memory cards
• use your digital camera’s memory card as a separate disk drive
• print or save photos using HP JetSend inFrared technology
• create laser-like quality text and brilliant photo-quality color
• enjoy clear, natural-looking results on any paper
• connect the printer to your computer using a USB or parallel port
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HP PhotoSmart Printer User’s Guide
How you wiLL use your printer depends on your source.
IF your source is: You can:
a computer
a memory card
a digitaL camera using HP
JetSend inFrared
print From a wide range o1 soltware appLications
save photos to your computer’s hard drive
print an index page showing thumbnaiLs (mini
representations) oF aLL photos
print aLL or seLected photos
print muLtipLe copies oF photos
save aLL or seLected photos to your computer’s hard
drive
use a soFtware appLication to open (view) a photo
From the memory card
print an index page showing thumbnaiLs (mini
representations) oF aLL photos
print aLL or seLected photos
print muLtipLe copies oF photos
save aLL or seLected photos (From the digitaL
camera)
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Setting up your HP PhotoSmart printer
Unpacking the printer
To unpack the printer:
1. Remove aLL items From the box.
2. Detach the packaging From the PhotoSmart printer.
3. Save the packaging, in case \ou ever want to transport or store gour printer.
Getting Started
BeFore gou begin, check to be sure gou have the FoLLowing:
HP PhotoSmart printer
Power cord
Print cartridges
SoFtware on CD-ROM
User’s Guide
Quick Success poster
SoFtware instaLLation instructions
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HP PhotoSmart Printer User’s Guide
Other items you wiLL need
Depending on how you are using the HP PhotoSmart printer, you wiLL need
additional items (Listed beLow).
Cables - To connect the HP PhotoSmart printer to your computer, you will
need a bi-directional IEEE 1284-compliant parallel cable or a USB cable
(available at most computer stores).
Note: For more information about how to connect the HP PhotoSmart printer
to a computer, see “Chapter 3 Connecting the Printer to a Computer”
on page 23.
HP paper - For the best output quality, we recommend using HP paper. HP
paper is available at most computer and office supply stores or on the Web at
HP’s Shopping Village.
http://www.shopping.hp.com
Note: For more information about how paper affects print quality, see the HP
PhotoSmart online Help.
Memory cards - If you use your digital camera’s memory card with the printer,
make sure the memory card is a CompactFlash Type I or II or SmartMedia
memory card. See “Chapter 5 Using the Printer with a Memory Card” on page
35 for more information.
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Getting to know your HP PhotoSmart printer
Getting Started
top cover
output tray
side paper
guide
photo tray
paper tray Front paper guide
Top cover - open this cover to
change print cartridges or dear a
paper jam
Output tray - catches your printed
photos or documents
Paper guides (Front and side) adjust these guides to the edges oF
the paper in the paper tray to ensure
the paper Feeds into the printer
correctly
Photo tray - place 4 x 6 inch (102 x
152 mm) photo paper in this tray For
printing
LCD
memory card
slots
Power button
Paper tray - place paper or
envelopes in this tray For printing
Liquid Crystal Display (LCD) read this window For inFormation
about the status oF your printer
Memory card slots (SmartMedia
and CompactFlash) - place a
memory card into the correct slot to
begin printing or saving
Power button - press this button to
turn the printer on and oFF
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HP PhotoSmart Printer User’s Guide
Turning the printer ON and OFF
To turn the printer on and oFi:
1. Be sure the top cover is dosed.
2. Press the Power button to turn the printer ON and OFF.
Note: To get maximum use From \our print cartridges, do not unplug the printer,
or turn oFF the power source (such as a power strip), until the Power light is
oFF.
Using the Front panel
The printer’s Front panel allows \ou to print directlg From \our digital camera
without using \our computer. The Front panel also has an LCD which shows
inFormation about \our printer. Use the Front panel LCD and buttons to print
photos or save them to \our computer’s hard drive. Mang buttons “remember”
what gour last selection was so that gou do not have to make gour selections again.
Copies
Choose Photos —
Cancel/No
Save
Power
Photo Size
OK/Yes
Print
Tools
Infrared port
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Getting Started
The Following is a general description oF the Front panel buttons. The details on
how to use each button are included throughout this guide.
Copies - use this button to select the
number oF copies \ou want to print
Choose Photos - use this button to
choose which photos \ou want to
print or save
Photo Size - use this button to
choose the printed size For all
selected photos
Cancel/No - press this button to
stop printing, cancel a selection, or
answer no to a question on the LCD
OK/Yes - press this button to make a
selection or answer \es to a question
on the LCD
Press the right and leFt sides oF the Following buttons to view (move through) the
available selections.
Choose Photos Photo Size
Save - press this button to start
saving the selected photos to the
computer
Print - press this button to start
printing the selected photos
Tools - use this button to change
printer settings
InFrared (IR) port - aim \our digital
camera toward this port when
transFerring photos to the printer
using HP JetSend inFrared
technologg
Power - press this button to turn the
printer on and oFF
Copies Tools
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HP PhotoSmart Printer User’s Guide
Handling printer status messages
The LCD displays information about the status of your printer and prompts you for
information about the current job. When you see a message on the LCD, you can:
• Follow the instructions on the LCD.
OR
• Press the Cancel button to stop printing or saving. If you do this, you will need
to re-start the job.
Note: If you need additional information after following the instructions on the
LCD, see “Chapter 7 Troubleshooting and Maintenance” on page 47.
Reading the indicator Lights
The HP PhotoSmart printer has four indicator lights. Two are located next to the
memory card slots and two are located on the front panel.
Card Slot lights
Power light
If the Power light is:
• on- the printer power is on
• blinking - the printer is busy (for example, printing or saving)
• oFF - the printer power is off
Attention light
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IF a Card Slot Light (there are two oF them—one For each card slot) is:
• on - the memorg card is inserted correctLg
• blinking - the memorg card in the card slot is being accessed
Caution: Do not remove the memory card while the indicator light
is blinking. Removing a memory card while it is in use
may damage the card.
• oFF - there is no memorg card inserted, the memorg card is not inserted
correctLg, or the other memorg card slot is in use
Note: You can onLg use one memorg card slot at a time. For more
inFormation about using memorg cards with the HP PhotoSmart
printer, see “Chapter 5 Using the Printer with a Memorg Card” on page
35.
• IF the Attention Light is blinking, read the LCD For instructions.
Getting Started
Using the HP PhotoSmart printer tools
You can use the TooLs button on the printer’s Front paneL to:
• print a test page
• cLean the print cartridges
• seLect the deFauLt paper tgpe and size
• seLect the deFauLt page Lagout
• adjust the photo brightness
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HP PhotoSmart Printer User’s Guide
Printing a test page
IF you think your print cartridges may be Low on ink, print a test page.
To print a test page:
1. Make sure pLain paper is Loaded in the paper tray. See “Loading paper” on
page 17 For detaiLs.
2. Press the Tools button untiL the LCD asks iF you want to print a test page, then
press the OK/Yes button.
The printer begins printing a test page.
Cleaning the print cartridges
IF you notice white Lines or singLe-coLor streaks on your prints, the print cartridges
may need to be cLeaned.
Note: You can aLso cLean the print cartridges using the HP PhotoSmart TooLbox
or you can cLean them manuaLLy. See “CLeaning the print cartridges” on
page 56 For detaiLs.
To clean the print cartridges:
1. Make sure pLain paper is Loaded in the paper tray. See “Loading paper” on
page 17 For detaiLs.
2. Press the Tools button untiL the LCD asks iF you want to cLean the print
cartridges, then press the OK/Yes button.
3. When the LCD asks you to Load pLain paper, press the OK/Yes button.
The printer begins cLeaning the print cartridges. The Power Light begins
bLinking. When the printer stops making noises AND the Power Light is no
Longer bLinking, the printer is Finished cLeaning the print cartridges. The printer
then begins printing a test page. IF the test page has white streaks or missing
coLors, you can cLean the print cartridges again. See “CLeaning the print
cartridges” on page 56 For detaiLs.
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Getting Started
Selecting the default paper type and size
IF you usually print on one type and size oF paper, set the paper type and size
deFault settings. Your settings will be the new deFaults For each print job. You will
still have the option to change the paper type and size For a speciFic print job.
To select the default paper type and size:
1. Press the Tools button until the LCD asks you iF you want to:
• Select the deFault paper type?
OR
• Select the deFault paper size?
2. Press the OK/Yes button.
The LCD displays the current setting.
3. Press the Tools button until the LCD displays the correct type or size (or No
DeFault iF you want to select the paper type and size every time you print using
the Front panel).
4. Press the OK/Yes button.
Selecting the page layout
The page layout speciFies how the printer positions photos on the page.
1. Press the Tools button until the LCD asks iF you want to select the page layout,
then press the OK/Yes button.
2. Press the Tools button again to select Photo Album or Paper Saver. See
below For more inFormation about these selections.
3. Press the OK/Yes button.
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HP PhotoSmart Printer User’s Guide
Photo Album
Select this option if you want to print photos using the orientation setting From the
digital camera. The printer orients the page to Fit as many photos as possible. For
example, if your photos are all landscape, the page will print landscape. The
printer uses the photo orientation setting From the camera to determine how to
place the photo on the page.
Paper Saver
Select this option iF you want to Fit as many photos as possible on each sheet oF
paper. Some photos may be turned sideways to Fit on the page—they may not
print right-side up.
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Getting Started
Adjusting the photo brightness
IF \ou want gour photos to print Lighter or darker than the originals, adjust the
photo brightness.
To adjust the photo brightness:
1. Press the Tools button until the LCD asks iF gou want to adjust the photo
brightness, then press the OK/Yes button.
2. Press the right side oF the Tools button to Lighten gour photos or the leFt side
oF the Tools button to darken gour photos.
3. Press the OK/Yes button.
Using the factory settings
You can reset the printer to the original Factorg settings using the Tools button.
To use the Factory settings:
• Press the Tools button until the LCD asks iF gou want to reset all tools settings,
then press the OK/Yes button.
The Factorg settings are as Follows:
• No deFault paper tgpe or size (the printer will ask gou these settings everg time
gou print photos using the Front panel)
• Photo Album page lagout
• Middle Brightness setting
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HP PhotoSmart Printer User’s Guide
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Chapter 2
Using Print Cartridges and Paper
Using print cartridges
To get the best performance from gour HP PhotoSmart printer, we recommend
using onLg genuine HP supplies, including genuine HP factorg-fiHed print
cartridges.
Note: Do not refill print cartridges gourself. Damage resulting from the
modification or refilling of HP print cartridges is specificallg excluded from
HP printer warrantg coverage.
Selecting the correct print cartridges
Use onlg HP print cartridges with gour HP PhotoSmart printer. The part numbers
are:
• Colorcartridge - HP C6578 series
• Black cartridge - HP 51645 series
Determining if a print cartridge is Low on ink
When a print cartridge is low on ink gou will probablg notice it in the print qualitg.
You mag start seeing too much of one color in a print, a color mag be missing, or
gou mag see streaks in gour print. If gou think gour print cartridges mag be low on
ink, print a test page. See “Using the HP PhotoSmart printer tools” on page 9 for
details. If gou are connected to a computer, gou can use the HP PhotoSmart
Toolbox. See “Using the HP PhotoSmart printer Toolbox” on page 32 for more
information.
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HP PhotoSmart Printer User’s Guide
Replacing print cartridges
To replace print cartridges:
1. Turn the printer on. See “Turning the printer ON and OFF” on page 6 For more
inFormation.
2. Open the top cover.
The print cartridge holder moves to the center oF the printer.
3. LiFt the print cartridge holder cover For the print cartridge \ou want to replace
and remove the print cartridge.
4. Remove the tape From the new print cartridge:
• Take tFie print cartridge out oF its package.
• Grasp the tab and peel oFF the tape.
Note: Be careFul not to touch the ink nozzles or the
copper contacts. Touching these parts ma\
cause print cartridge Failure.
5. Insert the print cartridge:
• Insert the bottom oF the print cartridge into the
holder.
• Push the top oF the cartridge toward the back oF the
printer until \ou Feel it “lock” into place.
• Close the print cartridge holder cover.
6. Close the top cover.
The LCD prompts \ou to load plain paper in the paper tra\.
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Using Print Cartridges and Paper
7. Make sure plain paper is Loaded in the paper trag. See “Loading a stack oF
paper” on page 18 For more inFormation about Loading paper.
8. On the Front panel, press the OK/Yes button.
The printer begins printing a calibration page.
Loading paper
When gou are Loading paper into the paper trag, keep in mind the Following
guidelines:
• The printer prints on the Face-down side oF the page in the paper trag; the
printed document Faces up in the output trag.
• Place paper into the paper trag with all sheets Facing the same direction (For
example, glossg side down). Glossg sides should not be Facing each other.
• Some oF the HP papers have the HP logo on them to help gou determine which
wag to insert the paper. See the instructions in the paper package For details.
• Do not press the stack oF paper down to increase the amount oF paper gou can
place in the paper trag. Loading too much paper in the paper trag can cause
paper jams.
• Feed or place tabbed paper into the printer so that the tab Feeds in last.
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HP PhotoSmart Printer User’s Guide
Loading a stack of paper
The amount of paper you can Load in the paper tray depends on the type of paper
you are using. For more information on papers, see the HP PhotoSmart onLine
HeLp.
To load a stack oF paper in the paper tray:
1. PuLL out the front paper guide on the paper tray.
2. PLace a stack of paper into the paper tray.
• Load the paper print side down.
• ALways Load paper in the portrait direction, with the Long edge against the
Long edge of the paper tray.
• Be carefuL not to use too much paper. The stack shouLd be beLow the front
paper guide.
• Use one kind and size of paper at a time. Do not mix paper types or sizes in
the paper tray.
3. Make sure the photo tray is disengaged.
• On the output tray, move the sLider (visibLe through the output tray) toward
you (away from the inside of the printer) untiL it stops.
4. Adjust the side and front paper guides to fit cLose to the edges of the paper,
without bending the paper. This heLps the paper feed into the printer straight.
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Using Print Cartridges and Paper
Loading paper in the photo tray
Use the printer’s photo tray to print on 4 x 6 inch (102 x 152 mm) photo paper. When
you use the photo tray, you can Leave your regular paper in the paper tray.
To load paper in the photo tray:
1. On the output tray, move the slider (visible through the output tray) toward
you (away From the inside oF the printer) until it stops. This disengages the
photo tray.
2. LiFt the output tray.
3. Load paper in the photo tray with the print side down. IF you are using tabbed
paper, Feed or place the tabbed paper into the printer so that the tab Feeds in
last.
4. Lower the output tray to its original position.
5. On the output tray, move the slider away From you (toward the inside oF the
printer) until it stops against the edge oF the paper. This engages the photo
tray.
6. When you are done using the photo tray, disengage it so that the printer will
use the paper in the paper tray.
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HP PhotoSmart Printer User’s Guide
Loading envelopes
You can print one envelope at a time using the single-envelope slot or \ou can
print multiple envelopes using the paper trag.
Printing a single envelope
• Load the envelope into the single-envelope slot with the address side down
and the Flap on the left. Slide the envelope in until it stops.
Tip: See the picture on the printer.
Printing a stack of envelopes
1. Pull out the Front paper guide on the paper trag and slide the side paper guide
as Far to the left as it will go.
2. Place a stack of envelopes into the paper
trag.
• Load the envelopes against the right
side oF the paper trag.
• Load the envelopes address side down
with the Flaps on the left.
• Be careful not to use too mang envelopes. The stack should Fit below the
Front paper guide.
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Using Print Cartridges and Paper
• Use one kind and size oF envelope at a time. Do not mix envelope t\pes or
sizes in the paper tra\.
3. Adjust the side and Front paper guides to Fit close to the edges oF the
envelopes, without bending them. This helps the envelopes Feed into the
printer correctlg.
Using HP custom papers
The t\pes oF paper \ou can use with the HP PhotoSmart printer depend on how
\ou are using the printer. IF \ou are printing From \our computer \ou have more
paper choices than iF \ou are printing From the Front panel.
You can print on man\ diFFerent t\pes and sizes oF paper. We recommend using HP
custom papers For the best output qualitg. For example, iF \ou are printing a photo,
be sure to print on HP photo paper For photo-qualitg results.
HP papers can be Found at most computer and oFFice supplg stores or gou can
order them online at HP’s Shopping Village:
http://www.shopping.hp.com
The maximum amount oF paper gou can load in the paper trag or photo trag
depends on the tgpe oF paper gou are using. See the HP PhotoSmart online Help
For more inFormation.
Note: When gou change papers, remember to select the correct paper tgpe and
size. IF gou are printing From the Front panel or iF gou are using inFrared,
use the HP PhotoSmart Front panel to make these selections. IF gou are
printing From the computer, make these selections in the printer Properties.
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HP PhotoSmart Printer User’s Guide
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Chapter 3 Connecting the Printer to a Computer
System requirements
IF you want to use the HP PhotoSmart printer with a computer, the computer system
must meet the Following requirements:
Component Minimum Recommended
Processor
RAM 16 MB (32 MB For
Free hard disk space 150 MB
Sound card not required 8-bit Sound Blaster or
CD-ROM 2x or better
Pentium 133 MHz Pentium II, 300 MHz or better
64 MB or more
Windows NT 4.0)
500 MB or more
equivalent
2x or better
Connecting the printer
You can connect the HP PhotoSmart printer to your computer’s parallel port or
USB port.
Using a paraLLeL port
Note: You will need a bi-directional IEEE 1284-compliant printer cable to connect
the HP PhotoSmart printer to your computer’s parallel port. This cable
must be purchased separately.
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HP PhotoSmart Printer User’s Guide
1. Shut down Windows and turn the computer oFF.
2. Connect the printer to the computer,
using a paraLLeL cable.
3. Plug in the printer, using the power cord
that came in the package.
4. On the printer Front panel, press the
Power button to turn the printer on.
5. Turn on the computer.
6. Install the printer soFtware. See the soFtware instaLLation instructions (included
separateLg) For details.
Using a USB port
IF \ou are using Windows 98 and \our computer has a USB port, \ou can connect
the printer to the computer using USB.
Note: You will need a USB cable to connect the HP PhotoSmart printer to \our
computer’s USB port. This cable must be purchased separateLg.
1. Connect the printer to the computer,
using a USB cable.
2. Plug in the printer, using the power cord
that came in the package.
3. On the printer Front panel, press the
Power button to turn the printer on.
4. Install the printer soFtware. See the soFtware instaLLation instructions (included
separateLg) For details.
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Chapter 4 Using the Printer with a Computer
Your HP PhotoSmart PlOOO/PllOO printer prints any kind oF document you have
created using your computer. You can print anything From a newsletter containing
text and graphics to a calendar containing photos you’ve taken with a digital
camera.
Printing
Be sure to select the correct print settings so that your printed document will look
its best.
To print From a soFtware application:
l. From your soFtware application’s File menu, select Print.
Your soFtware application’s Print dialog box displays.
Note: The Print dialog box is diFFerent For each soFtware application.
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HP PhotoSmart Printer User’s Guide
2. Select the print settings:
• Make sure the HP PhotoSmart PlOOO or PllOO printer is the selected
printer.
• Select the pages \ou want to print.
• Select the number of copies
Note: Where \ou find these selections depends on the software application
\ou are using. You ma\ need to click a Setup button.
3. Click the Properties button.
The HP PhotoSmart printer Properties dialog box displags.
4. Select the Properties as appropriate for gour project (see details below).
Printer Properties
Use the printer Properties to create customized high-qualitg prints. See the HP
PhotoSmart online Help for complete information about the printer Properties.
Note: Each tab in the printer Properties contains a Factory settings button. Click
this button to return all of the tab settings to the factorg defaults.
Setup
Use the Setup tab to change page settings such as paper tgpe, paper size and print
qualitg.
Features
Use the Features tab to specifg settings such as paper orientation, the printing
sequence and the number of copies to print.
Advanced
Use the Advanced tab to adjust settings such as color.
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Using the Printer with a Computer
Services
Use the Services tab to access printer maintenance Functions and additional
resources such as the Toolbox.
Two-sided printing
When \ou are printing From \our computer and \ou want to print on both sides oF
a sheet oF paper, use the Two-Sided printing Feature.
To print on both sides oF a piece oF paper:
1. IF \ou are using the HP PhotoSmart PllOO printer:
• Open the HP PhotoSmart Toolbox. See “Opening the Toolbox” on page 32
For details.
• From the ConFiguration tab, select Automatic Two-Sided Printing
Module and click Apply.
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HP PhotoSmart Printer User’s Guide
2. Select the printer Properties using \our software application. See “Printing” on
page 25 for details.
3. On the Features tab, select Two-sided printing.
4. Select a binding option:
• Book - if \ou want to bind \our document on the left (such as this book)
OR
• Tablet - if \ou want to bind \our document along the top (such as a
calendar)
Book binding Tablet binding
5. If \ou have the HP PhotoSmart PllOO printer and \ou are printing on plain
paper, select Automatic to have the printer automaticallg print the second
side.
Note: This option is available onl\ if \ou have the HP PhotoSmart PllOO
printer. If \ou do not see this option, \ou can manuallg reload the
paper to print the second side. See below for details.
6. Click OK to close the Properties dialog box.
7. Click OK to begin printing the first side of \our document.
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Using the Printer with a Computer
Manually reloading paper to print the second side
1. When the First side oF your document Finishes printing, remove the paper From
the output tray.
2. Place the paper back into the paper tray.
Note: Follow the instructions on the screen to determine how to place the
paper into the paper tray.
3. On your computer screen, click Continue.
Using memory card Files
IF your HP PhotoSmart printer is connected to a computer, you can use your digital
camera’s memory card as an additional disk drive. You can use the Files just as you
would use Files saved on your computer’s hard disk. For example, you can move or
delete memory card Files using Windows Explorer, and you can open memory card
Files From within soFtware applications.
To access the memory card:
1. Insert the memory card into the appropriate HP PhotoSmart printer card slot.
Caution: Be sure to insert the memory card correctly or you could
damage the printer and memory card. See “Inserting a
memory card” on page 35 For details.
2. Navigate to HP PhotoSmart Printer Memory Card. This device appears as an
icon in the File list that you see when you choose to open a File From any oF the
Following:
• Within your soFtware application
• Windows Explorer
• 0y Computer
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HP PhotoSmart Printer User’s Guide
HP PhotoSmart Printer Memory Card is at the same Level as your C: drive.
From HP PhotoSmart Printer Memory Card you can use Files on the memory
card as you would Files on your computer’s hard drive. For example, you can
save, move, copy, delete, or rename the Files stored on the memory card. For
more inFormation about saving, see below.
Saving photos
IF you are connected to a computer, you can save photos From a memory card to
your computer’s hard drive or other storage device using the Front panel.
To save photo Files:
1. Select the photos you want to save. See “Selecting photos” on page 38 For
details.
Note: IF you selected to save ALL PHOTOS, you will automatically save all
Files on the memory card, including non-photo (such as audio) Files.
2. On the Front panel, press the Save button.
A new sub-Folder is automatically created using the current date and time For
its name. This sub-Folder is located in C:\My Photos.
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Using the Printer with a Computer
HP PhotoSmart Save Utility
Save Pho/o5
Save my photos to:
a In new sub-folder
6-14-1999 927a
This window Will close oftor l
minure ond will begin soving
your photos to the PC.
Photos will be saved to C: ''My Photos\6-14-19
99 927a.
3. IF \ou want to save \our photos in a different Location:
• Click ni| and select the Location.
• De-seLect In new sub-Folder if \ou do not want to create a sub-FoLder. IF
\ou Leave this option seLected, a new FoLder wiLL be created within the
FoLder \ou chose in the Save my photos to FieLd.
Note: The message at the bottom oF the window shows where the photos wiLL
be stored.
4. CLick Start.
Note: IF you do not make any seLections within one minute, the Save diaLog
box cLoses and the photos are saved to the speciFied Location.
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HP PhotoSmart Printer User’s Guide
To save non-photo Files:
• IF you want to save aLL Files, including non-photo (such as audio) Files, From a
memory card using the Front panel, choose ALL PHOTOS when you are
selecting the photos you want to save. The non-photo Files are automatically
saved along with the photo Files. See “Selecting photos” on page 38 For details
on how to select photos using the Front panel.
• IF you only want to save speciFic Files (such as one photo and one non-photo
File), access the memory card directly using Windows Explorer or 0y computer.
See “Using memory card Files” on page 29 For inFormation.
Using the HP PhotoSmart printer Toolbox
You can use the HP PhotoSmart printer Toolbox to:
view the online version oF this User’s
Guide
• calibrate the printer and photo tray
• clean the print cartridges
• print a test page
connect to the HP PhotoSmart Web
site
view estimated print cartridge ink
levels
view print cartridge ordering
inFormation (such as part numbers)
Opening the Toolbox
There are two ways to access the HP PhotoSmart printer Toolbox.
To open the Toolbox:
• From the Start menu, select Programs, HP PhotoSmart, PlOOO/PllOO
Printer, Toolbox.
OR
• From your soFtware application’s printer Properties, select the Services tab,
then choose Open the HP PhotoSmart Toolbox.
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Printer Services
Using the Printer with a Computer
To use the Printer Services:
• From the Printer Services tab, dick on the button corresponding to the task
\ou want to accomplish, and Follow the directions on \our computer screen. IF
\ou need additional inFormation, see the HP PhotoSmart online Help.
Estimated Ink Level
You can use the HP PhotoSmart printer Toolbox to check the print cartridge ink
level.
To use the Estimated Ink Level tab:
• From the Estimated Ink Level tab, \ou can view the estimated level oF ink and
the part number For each print cartridge.
• Click Ordering InFormation to view print cartridge ordering inFormation and
order HP supplies on the Web.
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HP PhotoSmart Printer User’s Guide
Configuration
You can use the Configuration tab to make additional selections for \our print job.
See the HP PhotoSmart online Help for details.
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Chapter 5 Using the Printer with a Memory Card
IF your digital camera uses a memory card to store photos, you can insert the
memory card into the HP PhotoSmart printer to print your photos. The HP
PhotoSmart printer steps you through the process.
Understanding memory cards
The HP PhotoSmart printer can read two diFFerent types oF memory cards.
CompactFlash Type I & I
Use only CompactFlash Association (CFA) certiFied Type I & II or SmartMedia
memory cards with the HP PhotoSmart printer. These cards are manuFactured by
several vendors and are available in a variety oF storage capacities.
Note: Other types oF memory cards may damage the HP PhotoSmart PlOOO/
PllOO printer.
SmartMedia
Inserting a memory card
Once you have taken photos with your digital camera, you can print them
immediately or save them to your computer using the HP PhotoSmart PlOOO/
PllOO printer. BeFore you insert a memory card, be sure the printer is turned ON.
Note: The printer can only access one memory card slot at a time.
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HP PhotoSmart Printer User’s Guide
To insert a memory card:
• Insert the memory card into the appropriate card slot.
CompactFlash - insert the memory card into the bottom card slot so that the
Front oF the card Faces away From you and the edge with pin-holes is placed
into the printer First.
Caution: IF you do not insert the side with pin-holes into the printer
First, you can damage the memory card, the printer, or both.
36
SmartMedia - insert the memory card into the top card slot so that the Front oF
the card (the gold side) Faces toward you and the top oF the card (the edge with
the notch) is placed into the printer First.
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Using the Printer with a Memorg Card
When the memorg card is inserted correctLg, the card slot indicator Light
iLLuminates. The LCD screen dispLags Reading... For a moment, shows the
number oF photos Found on the memorg card, then dispLags ALL PHOTOS - 1
copy - Index.
Caution: Do not pull out the memory card while the LCD screen says
Reading... or while the light is blinking. This may damage the
printer, the memory card, or the inFormation on the memory
card.
Printing an index page
The index page incLudes a thumbnaiL, date, FiLe name and number For each photo
on the memorg card. (IF gou’re printing an index page using HP JetSend, the index
page onLg shows the thumbnaiL and the photo date.) You can use the index page to
determine which photos gou want to print or save. You can aLso keep a printout oF
the index page with gour memorg card so that gou’LL aLwags be abLe to see at a
gLance what is on the memorg card. Note that the index “page” mag be severaL
pages iF gou have a Lot oF photos on gour memorg card.
To print an index page:
1. Insert the memorg card into the printer. See “Inserting a memorg card” on page
35 For detaiLs.
2. Set the printer to print: ALL PHOTOS - 1 copy - Index. IF this is not the setting
shown on the LCD, press Cancel/No to get to this setting.
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HP PhotoSmart Printer User’s Guide
3. Press the Print button.
4. IF you are asked about the type oF paper you are using, press the Cancel/No
button until the LCD displays the type oF paper you are printing on, and then
press the
5. IF you are asked about the size oF paper you are using, press the Cancel/No
button until the LCD displays the size oF paper you are printing on, and then
press the
The printer begins printing an index page.
6. When the index page Finishes printing, review the thumbnails oF each photo to
decide which photos you want to print or save. Use the number below each
thumbnail as the photo number you select when printing or saving photos.
Note: This number may be diFFerent than the number associated with the
OK/Yes button.
OK/Yes button.
photo on your digital camera. IF you add photos to, or delete photos
From, your memory card, you will need to reprint the index page to see
the new index numbers.
Selecting photos
BeFore selecting the photos to print or save, decide which photos you want to use.
Use an index page (see “Printing an index page” on page 37) or use your digital
camera (see your digital camera’s documentation) to view photo thumbnails so that
you can decide which photos to print or save.
Using the front panel
To select photos using the Front panel:
1. Make sure the memory card is in the printer. See “Inserting a memory card” on
page 35 For details.
2. Press the Choose Photos button until the LCD displays the number oF a photo
you want to select or ALL iF you want to select every photo on the memory
card.
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Using the Printer with a Memorg Card
3. Press the OK/Yes button.
4. IF gou did not select ALL, the LCD dispLags a space where gou can select
another photo.
# 3, 6,
• IF gou want to select additional photos, press the Choose Photos button
until the LCD dispLags the number oF a photo gou want to select, then
press the
photos.
Note: IF gou want to print multiple copies oF the same photo, gou can select
5. When gou have Finished selecting photos, press the OK/Yes button.
To select a continuous range oF photos:
OK/Yes button. Repeat this step to continue selecting additional
the same number more than once. For example, selecting 3, 3, 6, 6, 9
will print two copies oF photo number three, two copies oF photo
number six, and one copg oF photo number nine.
• Press and hold down the OK/Yes button For about three seconds.
For example, iF gou want to select photos 10, 11, 12, 13, 14, and 15:
1. Press the Choose Photos button until the LCD displags the photo number 10.
2. Press and hold down the OK/Yes button until a dash (-) appears on the LCD.
3. Press the Choose Photos button until the photo number 15 appears on the
LCD aFter the dash.
4. Press the OK/Yes button.
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HP PhotoSmart Printer User’s Guide
Using Digital Print Order Format (DPOF) files
DPOF files are files that you create using your digital camera. They are stored on
the memory card and contain information such as which photos are selected and
how many of each photo is to be printed or saved. The printer can read a DPOF file
from a memory card so that you don’t have to re-select the photos to print or save.
To use a DPOF File with your HP PhotoSmart printer:
1. Select the photos you want to use by creating a DPOF file on your digital
camera. The settings you can specify (such as number of copies) are specific to
your camera. See your digital camera’s documentation for details on how to
create a DPOF file.
2. Insert the memory card into the printer.
The printer automatically recognizes the DPOF file on the memory card and
asks if you want to use the file.
3. Press OK/Yes. The LCD reads:
4. Continue printing as described below.
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Using the Printer with a Memorg Card
Printing photos
Use the printer’s Front panel to print photos From a memorg card. Note that the
Lagout oF gour photos (how theg are placed on the page) depends on several
Factors:
• Photo size
• Orientation (chosen on gour digital camera)
• Order in which gou select the photos
• Photo Album vs. Paper Saver setting in Properties (see “Selecting the page
lagout” on page 11 For details)
To print photos From a memory card:
1. Select the photos gou want to print. See “Selecting photos” on page 38 For
details.
2. Select the photo size: press the Photo Size button until the LCD displags the
correct photo size.
3. Select the number oF copies: press the Copies button until the LCD screen
displags the number oF copies gou want to print.
When gou choose to print more than one copg, the photo will print as Follows:
iF gou select two copies oF photos 1, 2, and 3, the photos will print in the order
1, 1, 2, 2, 3, 3.
Note: IF gou are using a DPOF File, the printer will print the quantitg
designated in the DPOF File.
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HP PhotoSmart Printer User’s Guide
4. Press the Print button.
5. IF you are asked about the type oF paper you are using, press the Cancel/No
button until the LCD displays the type oF paper you are printing on, and then
press the
Tip: IF you are printing a photo, use HP photo paper For best results.
6. IF you are asked about the size oF paper you are using, press the Cancel/No
button until the LCD displays the size oF paper you are printing on, and then
press the
Note: You can set the deFault paper type and size using the Tools button. See
AFter printing you can:
• Print another copy using the same settings by pressing the Print button.
OK/Yes button.
OK/Yes button.
“Using the HP PhotoSmart printer tools” on page 9 For more
inFormation. This helps you avoid having to select these two settings
every time you print using the Front panel.
• Save the selected photos to the computer by pressing the Save button. Note
that your computer must be connected to the printer and turned on.
• Set up another print job by pressing the Cancel/No button to clear the current
settings. This resets the LCD to ALL PHOTOS - 1 copy - Index.
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Chapter 6 Using the Printer with HP JetSend
IF your digital camera has HP JetSend infrared capability, you can transfer your
photos directly From your digital camera to the HP PhotoSmart printer For Fast
wireless printing. After you transfer the photos, you can print them immediately or
save them to your computer.
Note: Your digital camera must use HP JetSend to transfer information via
infrared. Refer to your digital camera’s documentation to see if your digital
camera uses HP JetSend.
Using HP JetSend to print or save photos
When you use infrared to transfer photos, your camera and printer must
communicate during the entire process. Point the camera toward the printer and
leave it there until the process is complete.
To send photos to the printer using infrared:
1. If you are going to use the front panel to print the photos you are transferring,
select the photo size, paper type, and paper size. See “Printing photos” on page
41 for details.
Note: If you do not select these options the HP PhotoSmart printer uses the
most recent settings.
2. Using your digital camera, select the photos you want to transfer. See your
digital camera’s documentation for details on selecting photos.
3. Aim your digital camera’s infrared port toward the infrared port on the HP
PhotoSmart printer and send the photos.
Note: How you send the photo depends on your digital camera. See your
digital camera’s documentation for details.
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HP PhotoSmart Printer User’s Guide
infrared port aim your digital
camera here
The printer’s LCD displays Connecting . . . when it starts communicating with
the digital camera. Continue to keep the digital camera aimed at the printer’s
infrared port while the LCD displays Receiving . . .
4. When the printer LCD asks whether you want to print or save, press one of the
following buttons on the printer’s front panel:
Print if you want to print the photos.
OR
• Save if you want to save the photos.
5. When the printer LCD asks if you want to send more photos from the digital
camera to the printer using infrared:
• On the front panel, press the OK/Yes button to begin printing or saving.
OR
• From the digital camera, send more photos.
The printer begins printing or saving your photos.
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Tips For using HP JetSend
When positioning the digital camera For sending photos, be sure there is a clear
line oF sight between the digital camera and the printer inFrared port. IF
something is blocking the wa\, the digital camera and printer will not be able
to communicate and photos will not be transFerred.
It ma\ help to place the digital camera on a table and then aim it toward the
printer so it is stationarg during the entire transFer process. This helps to avoid
an\ interruptions in communication between the printer and digital camera.
Your digital camera mag have a Send button For inFrared. IF it does, aim the
digital camera towards the HP PhotoSmart printer inFrared port and press the
Send button.
IF the printer does not receive the photos, trg adjusting the distance between
the digital camera and the printer. Sometimes moving closer or Farther awag
can help gou successFullg transFer the photos.
Using the Printer with HP JetSend
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HP PhotoSmart Printer User’s Guide
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Chapter 7 Troubleshooting and Maintenance
The HP PhotoSmart printer is designed to be reliable and easg to use. IF \ou have
questions, there are several resources For Finding answers.
Using the computer
The HP PhotoSmart printer soFtware includes Features to assist \ou in
troubleshooting. IF \our printer is connected to \our computer, \ou can use the
Following resources.
The HP PhotoSmart Toolbox
The HP PhotoSmart Toolbox contains tools and inFormation to help \ou
troubleshoot situations. For details, see “ Using the HP PhotoSmart printer Toolbox”
on page 32.
Communications troubleshooting
IF \ou are unable to establish two-wag communication between the printer and the
computer, trg the Following.
IF you are using a parallel port:
• Make sure gou are using a bi-directional IEEE 1284-compliant parallel interFace
cable and that the cable is plugged in tightlg to the computer and the printer.
• IF gou are using a switchbox, trg connecting the printer directlg to the
computer.
IF you are using a USB port:
• Make sure the computer’s USB port is enabled and properlg conFigured, and
that the cable is plugged in tightlg to the computer and the printer.
• IF gou are still unable to establish two-wag communication using the USB port,
gou can trg connecting the printer to the computer using the parallel port.
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HP PhotoSmart Printer User’s Guide
See the HP PhotoSmart Web site For more information about USB port setup.
http://www.photosmart.com
Using a digital camera
IF you are using a digital camera with the HP PhotoSmart printer, and you have
problems or questions, check your digital camera’s documentation For solutions.
Clearing a paper jam
IF the paper jams in the printer:
1. Pull the paper out of the paper tray or output tray.
2. Press the Cancel/No button on the printer’s Front panel to clear the paper jam
message.
3. IF the paper jam message cleared, print your document again. IF the paper jam
message did not clear and you cannot remove the paper From the paper tray
or output tray, see below.
IF the paper jams in the back oF the printer (PlOOO):
1. Remove the HP PhotoSmart printer rear access door: turn the knob on the door
counter-clockwise 1/4 turn and remove the door.
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Troubleshooting and Maintenance
2. CareFuLLg pull the jammed paper out oF the printer.
3. Replace the rear access door. Be sure to Lock the rear access door b\ turning
the knob clockwise to the Locked position.
4. Press the Cancel/No button on the printer’s Front panel to clear the paper jam
message.
5. Print \our document again.
IF the paper jams in the back oF the printer (PllOO):
1. Check the Following areas:
• Automatic two-sided printing module (this module is attached to the back
oF the printer): open the door (press the button on the top oF the module),
pull the jammed paper out, and close the door.
• Back oF the printer: Remove the two-sided printing module (press the
buttons on the sides oF the module, and remove the module From the
printer), pull the jammed paper out oF the back oF the printer, and replace
the two-sided printing module.
2. Press the Cancel/No button on the printer’s Front panel to clear the paper jam
message.
3. Print \our document again.
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HP PhotoSmart Printer User’s Guide
Common questions and answers
Frequently asked questions
Question
How can 1 print two
different sizes of photos
on the same page?
How do 1 print a photo
multiple times on one
sheet of paper?
Troubleshooting
Problem
The memory card is in
the card slot but
nothing is happening.
Answer
• Most photo imaging software applications allow you to
set up the page you are going to print so that you can
print two different sizes of photos on one page. See
your software’s documentation for details.
Note: When printing from a memory card or using HP
JetSend, all photos in a print job will be the
same size.
• There are two different methods. You can print multiple
copies of selected photos. See “Printing photos” on
page 41 for details. You can also select the photo
number multiple times using the front panel. See
“Selecting photos” on page 38 for more information.
Solution
• Make sure the memory card is inserted correctly. See
“Inserting a memory card” on page 35 for more
information.
No page came out of
the printer.
50
• Make sure the Power light is on and all connections are
secure.
• If the Power light is blinking, the printer is processing
information. Be patient.
• Check to see if the Attention light is blinking. If it is,
read the LCD message.
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Troubleshooting and Maintenance
Printer software does • Make sure the CD-ROM drive in gour computer is
not install. working.
• Make sure the CD is properlg loaded in gour CD-ROM
drive.
• If gou suspect the CD is flawed, contact HP Customer
Care. See “Contacting HP Customer Care” on page 54
for more information.
A blank page came out
of the printer.
Text or graphics are in
the wrong place.
Photo lagout isn’t what I
expected.
Text is running off the
edge of the page.
Make sure gou have removed the protective pieces of
tape on the print cartridges. See “Replacing print
cartridges” on page 16 for more information.
Make sure gou are not out of ink. See “Printing a test
page” on page 10 for more information.
Make sure gou have selected the correct orientation
(portrait or landscape). See the HP PhotoSmart online
Help for details about selecting the paper orientation.
If photos are oriented incorrectlg, it mag be that gour
camera doesn’t store the photo orientation information.
If the printer doesn’t get this information, it fits as mang
photos as possible on the page.
Make sure gou have selected the correct paper size in
the printer Properties (if gou are using a computer) or
on the front panel.
Make sure the margins are set correctlg in gour
software program.
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HP PhotoSmart Printer User’s Guide
The print quality is
poor.
Make sure you are using the correct type oF paper. See
the online Help For more inFormation about paper
types.
Make sure the correct paper type is selected on the
Front panel or in the HP PhotoSmart printer Properties.
Make sure the paper is loaded print-side down in the
paper tray.
IF the printing appears Faded or dull, select Normal or
Best instead oF DraFt as the print quality on the Setup
tab in the printer Properties.
IF the colors bleed or the ink smears, select DraFt or
Normal instead oF Best as the print quality on the Setup
tab in the printer Properties. Make sure the correct
paper type is selected.
Make sure you are not low on ink. See “Determining iF a
print cartridge is low on ink” on page 15 For more
inFormation.
52
You may need to clean the print cartridges. See
“Cleaning the print cartridges” on page 56 For more
inFormation.
You may need to calibrate the printer. See “Using the
HP PhotoSmart printer Toolbox” on page 32 For more
inFormation.
IF you are using a USB connection, avoid using other
USB devices (such as scanners or digital cameras) while
printing.
Page 59
Troubleshooting and Maintenance
Something is missing
From the page.
Colors are wrong or
missing.
M\ photos are not
transFerring using
inFrared.
Getting assistance
Make sure the margins are set correctlg in \our
soFtware program.
Make sure \ou have selected the correct paper size.
Make sure \ou did not select Print in Gragscale on the
Advanced tab in the printer Properties.
You ma\ need to clean the print cartridges. See
“Cleaning the print cartridges” on page 56 For more
inFormation.
You ma\ need to replace one or both oF the print
cartridges. See “Replacing print cartridges” on page 16
For more inFormation.
Tr\ adjusting the distance between the digital camera
and the printer. Sometimes moving closer or Farther
awa\ can help \ou successFullg transFer the photos.
See “Tips For using HP JetSend” on page 45 For more
HP JetSend tips.
HP PhotoSmart on the Internet
You can get project ideas, troubleshooting assistance, and updated soFtware From
HP’s PhotoSmart Web site. For up-to-date inFormation, check here First whenever
\ou have a question about \our HP PhotoSmart printer or soFtware. The address is:
http://www.photosmart.com
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HP PhotoSmart Printer User’s Guide
HP community forum
HP user communities are places where you can post messages and receive helpful
support and tips. The PhotoSmart forum is hosted by HP for users of HP
PhotoSmart products. It can be accessed from the HP PhotoSmart support Web site:
go to
http://www.photosmart.com and select Support.
Viewing online Help
If you are using the printer with your computer, you can access the HP PhotoSmart
printer online Help. This online Help contains “how-to” information as well as
troubleshooting suggestions.
To view online Help:
• From the Windows Start menu, select Programs, HP PhotoSmart, PlOOO/
PllOO Printer, Help.
Contacting HP Customer Care
HP Customer Care Online
Click your way to a great solution! The HP PhotoSmart Web site,
http://www.photosmart.com, is a great place to start for answers to questions
about your HP products. You’ll get instant access to helpful tips and tricks,
downloadable drivers, and the latest product and software updates—24 hours a
day, 7 days a week. All at no charge to you.
HP Customer Care by Phone
When you want to talk to us directly, HP Customer Care Center agents are ready to
take your call. You’ll be connected with a service technician who specializes in your
product and who can typically answer your questions in one phone call. In an
industry that’s known to keep customers waiting, we’re proud of our quick response
time—95% of our calls are connected in under three minutes.
You can find more information about HP’s Customer Care in the HP PhotoSmart
PlOOO/PllOO printer online Help.
‘xasi^l
HP Customer Care
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Troubleshooting and Maintenance
Maintenance Functions
The HP PhotoSmart printer requires verg Little maintenance. Be sure to keep the
print cartridges Fresh (don’t Let them sit unused For Long periods o1 time) and keep
the printer clean and in good condition to avoid ang problems.
Materials you will need
BeFore gou begin, make sure gou have the Following:
• cotton swabs or ang soFt material that will not leave Fibers
• distilled, Filtered, or bottled water
• paper to set the print cartridges on while gou are cleaning
Cleaning the print cartidge holders
IF gou notice vertical streaks or lines on gour prints, the print cartridge holders mag
need to be cleaned.
Note: Be careFul not to get ink on gour hands or clothing.
To clean the print cartridge holders:
1. Remove the print cartridges. See “Replacing print cartridges” on page 16 For
instructions.
2. Place the print cartridges (wide-side down) on a piece oF paper to prevent
staining ang surFaces. Be careFul not to touch or cover the print cartridge
nozzles (on the bottom oF the cartridge).
Note: To preserve the print cartridges, make sure gou replace the print
cartridges in the printer beFore thirtg minutes has passed.
3. On the printer’s Front panel, press the Power button to turn the printer power
oFF.
4. Unplug the power cord From the back oF the printer.
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HP PhotoSmart Printer User’s Guide
5. Position yourseLF so you can see the underside oF the print cartridge holder.
6. Using clean, Lightly moistened cotton swabs, gently wipe the underside oF the
print cartridge holder where paper Fibers, dust, and ink may coLLect and come
in contact with the paper. Repeat this process until you no longer see any ink
residue on a clean cotton swab.
7. Replace the print cartridges in the print cartridge holder. See “Replacing print
cartridges” on page 16 For details.
Cleaning the print cartridges
IF you notice white lines or single-color streaks on your prints, the print cartridges
may need to be cleaned. You can clean the print cartridges using diFFerent
methods. IF your HP PhotoSmart printer is connected to a computer, you can clean
the print cartridges using the HP PhotoSmart printer Toolbox. IF not, you can clean
the print cartridges manually (see below) or you can use the Tools button. See
“Cleaning the print cartridges” on page 10 For more details about using the Tools
button.
To clean the print cartridges using the Toolbox:
1. Open the printer Toolbox. For more inFormation see “Opening the Toolbox” on
page 32.
2. From the Printer Services tab, click Clean the Print Cartridges.
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Troubleshooting and Maintenance
3. Click Clean.
4. Follow the instructions on the computer screen.
To clean a print cartridge manually:
1. Remove the print cartridges. See “Replacing print cartridges” on page 16 For
instructions.
Note: To keep the ink From drying out, make sure you replace the print
cartridges in the printer beFore thirty minutes has passed.
2. Grasp one oF the print cartridges by the top.
Note: Be careFul not to get ink on your hands or clothing.
3. Dip a clean cotton swab into distilled water and squeeze any excess water From
the swab.
4. Clean the Face and edges oF the print cartridge. DO NOT wipe the nozzle plate.
5. Replace the print cartridge in the print cartridge holder. See “Replacing print
cartridges” on page 16 For details.
6. Repeat these steps to clean the other print cartridge.
Cleaning the printer
To clean the outside oF the printer, use a cloth that has been lightly moistened with
water. Do not use any other type oF cleaner, as cleansers may damage the printer’s
Finish.
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Index
Adding dr\ time 26
Adjusting
Brightness 13
Color 26
Advanced tab 26
Attention Light 8
B
Banner printing 26
Black print cartridge
Part number 15
Brightness
Adjusting 13
Buttons
CanceL/No 7
Choose Photos 7
Copies 7
OK/Yes 7
Photo Size 7
Power 7
Print 7
Save 7
Tools 7, 9
Cleaning
print cartridges 56
manuallg 56
using the Toolbox 56
using the Tools button 10
printer 57
Clearing a paper jam 48
Color
Adjusting 26
Color print cartridge
Part number 15
Communications troubleshooting 47
CompactFlash memorg card 35, 36
Computer
Printing From 25
Saving photos to 30
Sgstem requirements 23
ConFiguration tab 34
Connecting the printer 23
Controls 6
Copies button 7
D
Double-sided printing 26, 34
DPOF40
Drg time 26
CanceL/No button 7
Card slot
Inserting a memorg card 35
Light 8
Choose Photos button 7
Envelopes 20
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Factory settings 13, 26
Features
Printer 1
Features tab 26
Frequently asked questions 50
Front panel
Illustration 6
Selecting photos 38
Inserting
Memory cards 35
Print cartridges 16
Internet
HP PhotoSmart Web site 48, 53
J
JetSend
Port 7
G
Grayscale 26
H
Help 54
HP custom papers 21
HP Customer Care 54
HP JetSend 43
Port 7
HP PhotoSmart
Toolbox 32, 47
Web site address 48, 53
I
Index page 37
Indicator lights 8
Inlrared
Port 7
Printing 43
Saving 43
Ink
Level 33
See Print cartridges
Volume 26
L
LCD
Location 5
Messages 8
Lights 8
Loading
Envelopes 20
Paper 17
Paper in the paper tray 18
Paper in the photo tray 19
0
Maintenance 55
Cleaning
Print cartridges 56
Materials 55
Memory card
Illustration 35
Inserting 35
Overview 35
Printing 41
Saving photos 30
Types 35
Using as a disk drive 29
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Index
0
OK/Yes button 7
Order oF printing, selecting 26
Orientation 26
Output tra\ 17
Page Lagout
Setting 11
Paper
Loading into the printer 17
Setting the deFauLt
page Lagout 11
Setting the deFauLt tgpe and size 11
Tgpes 21
Paper guides
Adjusting in the paper trag 18, 21
Paper jam
CLearing 48
Paper trag
Adjusting the paper guides 18, 21
Loading paper 18
Paper tgpe 42
ParaLLeL port 23
Connecting to 23
TroubLeshooting 47
Part numbers 15
Parts
ILLustration 5
PC
Connecting the printer to 23
Printing 25
Saving From a memorg card 30
Sgstem requirements 23
Photo Size button 7
Photo trag
Loading paper 19
Photos
Adjusting the brightness 13
Printing From a memorg card 41
Saving From a memorg card 30
SeLecting using an Index page 37
Sizes 41
Using DPOF 40
Poster printing 26
Power
Button 7
Light 8
Previewing gour document 26
Print button 7
Print cartridges
CLeaning 10, 56
Ink LeveL 15
Inserting 16
Overview 15
Removing
From the printer 16
tape 16
RepLacing 16
SeLecting 15
Viewing the ink LeveL 33
Print quaLitg 26
Printer
Buttons 6
CLeaning 57
Connecting 23
Features 1
Lights 8
Maintenance 55
Parts 5
Properties 26
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HP PhotoSmart Printer User’s Guide
Setup 3
Tools 9
Printing
A test page
Using the Toolbox 33
Using the Tools button 10
Adjusting
the color settings 26
the photo brightness 13
an Index page 37
Banners 26
Double-sided 34
Dr\ time 26
From a memorg card 41
From a soFtware application 25
Gragscale 26
Number oF copies 26
Order 26
Overview 1
Posters 26
Previewing gour document 26
Scale to Fit 26
Selecting photos 38
Two-sided documents 34
Using
a computer 25
InFrared 43
Properties 26
4
Oualitg 26
s
Save button 7
Saving
Overview 1
Photos using a memorg card 30
Using inlrared 43
Scale to Fit 26
Selecting
DeFault
page lagout 11
paper tgpe and size 11
Factorg settings 13
Paper orientation 26
Paper size 26
Paper tgpe 26
Photos using an Index page 37
Photos using DPOF 40
Photos using the Front panel 38
Print order 26
Two-sided printing 26
Selecting photos 40
Services tab 27
Setting
DeFault page lagout 11
DeFault paper tgpe and size 11
Setup tab 26
Size
Photo 41
SmartMedia memorg card 35, 36
Sgstem requirements 23
Removing print cartridges 16
Replacing print cartridges 15, 16
62
Test page, printing
Using the Toolbox 33
Using the Tools button 10
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Index
Thumbnails oF photos 37
Toolbox
Configuration tab 34
Opening 32
Viewing the ink level 33
Tools button
Adjusting the brightness 13
Factorg settings 13
On the Front panel 7
Overview 9
Printing a test page 10
Setting the default
page lagout 11
paper tgpe and size 11
Troubleshooting
Clearing a paper jam 48
Common questions and answers 50
Communications problems 47
Contacting HP Customer Care 54
Finding additional assistance 53
Getting help on the Internet 48, 53
Online Help 54
Parallel port 47
USB port 47
Using the Toolbox 47
Two-sided printing 26, 34
V
Viewing
Files on the memorg card 29
Ink volume 26
Online Help 54
Web site address 48, 53
u
USB
Connecting using 24
Port 23
Troubleshooting 47
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